Expert Remote Service for Alexandria, Virginia Small Business Computers from Microsoft Certified Consultants
Small companies have traditionally been ignored by large network service firms. Some small companies permit themselves to become excessively reliant on individual consultants or small consulting organizations who lack the bandwidth or broad knowledge to react quickly or efficiently to technical crises. Still other small businesses resort to mass-market service firms staffed with personnel trained to offer standardized solutions to ordinary issues but who do not have the background and technical scope to deal with the diversity of configurations and absence of standardization that characterizes small business IT networks.

Progent's time-tested methodology for providing affordable and effective network service to small companies has made Progent among the most respected Microsoft-certified IT service firms in the United States. Progent has provided online help to companies in every state in the U.S. (See Progent's client testimonials).

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314		 517-302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202		 667-771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190		 571-392-5565 Reston Network Support Services
Rockville 9841 Washingtonian Blvd, Suite 200
Gaithersburg, MD 20878		 240-454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006		 202-851-2383 Washington Network Support Services


For mid-size and large businesses, Progent offers co-sourcing and project management services to reinforce the skills of your in-house network service personnel. Co-sourcing can save money and help meet schedules for big IT initiatives such as software design and development, disaster recover/business continuity planning, security audits, office consolidations, or technology migrations.

Progent can in addition offer the services of accredited experts to help your business to plan and implement your cloud strategy.

Core Products and Technologies Serviced by Progent's Consultants for Business Networks in Alexandria, Virginia
Progent's national group of world-class support professionals provides assistance for virtually all facets of information systems used by businesses of any size. Technologies supported by Progent in and around Alexandria include:

Support Delivery Options for Alexandria, Virginia Businesses
Progent offers a selection of options for providing small and midsize businesses with affordable IT services for troubleshooting, consulting, hosting services, and network management. Progent's model for providing computer support is based on the Call Center operational structure common to big IT groups. Progent's Help Desk Call Center Service Model promotes fast support, comprehensive service records, dependable follow-through, and strict expense control across a range of IT support delivery modes that include remote repairs, on-premises support, high-end consulting, plus server hosting.

  • Remote Support
    Progent’s Technical Response Center (TRC) offers urgent and scheduled remote service for Windows, Linux, Apple OS X, and Cisco-powered systems in the United States and worldwide. Progent's seasoned support experts can assist customers to analyze and repair hardware and software issues without the cost or delay of travel for onsite support calls. The experience of Progent's IT consultants allows them to resolve most IT issues quickly. For the toughest issues, Progent's depth of knowledge allows the support team to escalate support calls to world-class subject matter experts. Progent offers a streamlined, web-accessible registration process for first-time customers to accommodate emergency situations and Progent bills by the minute with no startup charges or minimums, so you are invoiced only for the support you get. Experts available remotely include Cisco-certified CCIE network engineers, Microsoft-Premier MCSE consultants, and GIAC-certified security engineers. Learn more details concerning Progent's remote computer support services.

  • Onsite Support
    Progent provides on-site technical assistance for registered clients in major metropolitan areas in the United States. Progent's on-site service technicians can operate in conjunction with Progent's remote support experts to deliver small and midsize businesses the optimal solution: onsite service technicians when you need them plus the remote expertise of Progent's seasoned team of network consultants, security specialists, and business software developers. The wait time for in-person service visits is typically less than 24 hours. Progent requires no sign-up or retainer charge for becoming a Progent customer for on-premises service. Learn more details about why to register for Progent's onsite network support services.

  • Phone Support
    Progent's Standard Help Desk Services offer small businesses a comprehensive service desk solution that handles all aspects of online Level 1 desktop support from initial requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Progent provides help desk services at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent offers the additional option of rapid on-demand escalation to subject matter experts to handle challenging problems. for more information, visit Help Desk Services.

  • IT Consulting Expertise
    Progent provides small and midsize businesses budget-friendly access to enterprise-class consultants who can deliver help with vital products and technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server support, Cisco network architecture, network protection engineering, high availability it system consulting, server virtualization solutions, plus integration, programming and support for business software such as accounting, ERP and MRP, management reporting, sales automation, and productivity software. Progent can provide assistance with short-term projects including site relocations and massive system upgrades, extended initiatives like business information software development and support, database application programming and administration services, and web development, continuing support such as Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for IT infrastructure health monitoring and system administration, or emergency services like disaster recovery and malware removal.

  • Application Hosting
    Progent offers hosting for critical applications such as Exchange Server and SQL Server to provide small companies with greater degrees of reliability, security, and recoverability than is possible with the class of internal data center that is practical for most small businesses. Since Progent uses the same facilities that host the equipment of many of the world's largest IT organizations, Progent can eliminate the expense of building and managing the systems needed for enterprise-class cooling, electrical failover, and uninterruptible Internet access. For hosted application servers, Progent can also make sure that upgrades and service packs stay updated, protection and performance is constantly tracked, and systems and data files are regularly backed up and available for complete and prompt restoration. Find out additional information concerning Progent's hosting for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers comprehensive hosting for the entirety of a small or midsize company's servers in a setting that not only delivers the top level of fault-tolerance and extensibility but that is also convenient for clients to transfer to a different support firm or to move in-house when your situation calls for it. Progent's Private Cloud hosting is built around tested virtualization techniques that allow businesses with multi-vendor environments to benefit dramatically on the costs of hardware, system support, and IT administration while getting world-class reliability and an unprecedented level of vendor flexibility. In contrast to ordinary Software as a Service hosting offerings, Progent's Private Cloud Hosting covers all server-based software in a single centrally administered solution, can support the multi- platform and non- standardized environments common with smaller businesses, and keeps ownership of the software in the customer's hands so that moving to a different virtualized host is fast, reliable, and inexpensive. This eliminates ending up a captive to a specific hosting provider while still providing all the savings related to SaaS hosting services.

  • Hybrid Cloud Planning and Integration Services
    Progent offers advanced remote consulting to help organizations of all sizes connect their IT infrastructure with popular public clouds including Microsoft Azure and Amazon AWS. Progent can assist your it team to plan and administer hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid topologies that combine physical resources along with public clouds. To assist you to incorporate cloud services with physical datacenters, Progent can provide a range of cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure design and integration consulting, Amazon Web Services (AWS) cloud integration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform (GCP) integration expertise. Progent has more than two decades of experience providing high-level consulting expertise online, and Progent can help you complete your cloud integration initiatives quickly and affordably.
Progent's Low-Cost Managed Services for Outsourcing Network Management
Progent's value-priced ProSight family of managed services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based analysis technology to guard endpoints as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily get by legacy signature-based AV tools. ProSight ASM protects on-premises and cloud resources and offers a single platform to address the complete malware attack lifecycle including filtering, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer security for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device management, and web filtering through leading-edge technologies incorporated within a single agent accessible from a unified console. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP environment that meets your organization's unique requirements and that helps you achieve and demonstrate compliance with government and industry information security regulations. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate attention. Progent's consultants can also help you to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a low monthly rate, ProSight DPS automates your backup activities and enables fast recovery of critical data, apps and VMs that have become lost or corrupted due to hardware failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical data. Read more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, track, enhance and debug their networking hardware such as routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Using state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are always current, copies and displays the configuration information of virtually all devices on your network, tracks performance, and sends alerts when issues are detected. By automating complex network management activities, WAN Watch can cut hours off common tasks like network mapping, expanding your network, locating appliances that need important updates, or resolving performance issues. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of top data security companies to provide centralized management and world-class protection for your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with a local security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper level of inspection for inbound email. For outbound email, the local gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your network operating efficiently by tracking the state of vital assets that power your business network. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT management staff and your Progent engineering consultant so that all looming problems can be resolved before they have a chance to disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the applications. Since the system is virtualized, it can be moved immediately to a different hosting solution without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect data about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you’re making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size businesses to obtain an objective evaluation of the overall health of their network. Powered by some of the leading remote monitoring and management tools available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the deployment of your core network assets adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits such as a cleaner Active Directory environment. Both also come with one year of advanced remote network monitoring and management (RMM). Advantages can include easier network management, better compliance with government and industry security requirements, more efficient utilization of network assets, faster problem resolution, more reliable backup and restore, and less downtime. Read more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief interview with a Progent information assurance expert. The fact-finding interview is designed to help assess your organization's ability either to block or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information about your existing AV defense and backup platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to create an efficient AV and backup environment that aligns with your business requirements. For more information, see Progent's ProSight Ransomware Preparedness Report.

Special Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized expert at the fundamental system software and productivity programs used by most small and mid-size businesses. As a Cisco-authorized partner, Progent also offers expertise for an increasingly sophisticated collection of infrastructure products such as firewalls, routers and switches, voice-over-IP solutions, and wireless access. In addition, Progent's CISSP-Premier security experts, CISM-certified security professionals, CISA-certified security audit specialists and GIAC-qualified information assurance professionals offer a business-wide perspective on system security and can assist with advanced security projects like SIEM solutions to help companies meet business guidelines and statutory regulations for network information security and incident reporting.

The scope and size of Progent's engineering staff offer a unique array of advantages to clients wishing to increase the productivity of their information network within a reasonable budget. These benefits include:

  • Best Practices
    Progent’s staff of Microsoft and Cisco Premier Certified experts average longer than a decade of real-world industry background, at the forefront of network service, executing a broad range of technical projects for an extensive array of businesses. Every Progent consultant shares a proven set of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its support team. This guarantees that you get not only expert technical skills, but also a consultant with proven approaches for solving real-world IT problems rapidly. Read additional information concerning Progent's best practices for network consulting.

  • Efficient Pricing Structure
    Progent's pricing policy is to bill for phone support and on-site visits by the minute. As a result, you are billed exclusively for received support. Progent does not demand a more expensive rate for off-hours or priority service, and Progent does not charge for travel except for emergency calls where on-site work is less than 4 hours. In addition, Progent applies no service activation charge and asks no retainer for services delivered during regular business hours. Many service firms demand substantial minimum payments or bill in increments of fifteen minutes or longer. Progent's small pricing granularity avoids big bills for fast solutions. Another benefit of granular pricing is that customers will not be tempted to allow incipient problems to stay unaddressed until they grow into major problems. Read additional information about Progent's value pricing for IT outsourcing.

  • Full Reporting of Delivered Support
    Progent has developed a sophisticated support reporting system that records and formats complete documentation for all billed services. Unlike many independent consultants or small support organizations who offer scant documentation or details of services done, each service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the service documentation given by every staff member to every customer. The discipline of detailing and organizing service activity results in more effective support and avoids a variety of typical problems such as when a support client is effectively held captive to a consultant who won’t release the keys to the kingdom. Learn more details about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to information transfer from Progent's support experts to customers. By educating clients to resolve technical issues that are within their scope, Progent is able to concentrate on providing high-value skills where Progent has little competition. Small businesses who work with independent consultants or who maintain internal support personnel gain when Progent transfers information about new technology and tested processes to make their IT environments more robust, secure, and productive. Read more about Progent's knowledge transfer services.

Get in Touch with Progent
In case your Alexandria, Virginia business wants to get in touch with Progent to find out about IT outsourcing, consulting, or technical support, phone 800-993-9400 or visit Contact Progent.

Fast Remote Network Support
For fast online technical support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

  • 24 Hour Cisco VPN and Firewall Support and Help Adaptive Security Appliances Online Support Services
  • Microsoft Exchange Consulting Organization Northern Virginia
  • 24-7 Power BI Gateway Programmer Microsoft Power BI Service Design Firms
  • 24-7 Professionals ProSight Private Cloud Hosting Services ProSight Virtual Hosting Consultants
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    • Microsoft Exchange Onsite Technical Support
    Exchange Server 2003 Outsourcing

    Progent's Microsoft Certified professionals offer expert consulting for corporate-wide deployments of Microsoft Exchange Server. Progent's consultants can help you prepare for multi-location Exchange Server 2007 installations or updates and can supply local technicians to help enterprises with deployments of Exchange Server 2007 in the or any area covered by Progent's consultants.

  • 24-Hour Computer Consulting Microsoft Windows 7 Windows 7 Evaluation Technology Consulting Services
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  • 24-Hour Microsoft Expert 64-bit Processing Professionals Specialists 64-bit Migration

    • Microsoft Exchange 2010 Migration Professionals
    Microsoft Exchange Server 2010 Migration Consult

    Progent's Microsoft-certified consulting engineers can assist your organization to determine the benefits of Exchange Server 2010 for your company and can assist you to design and carry out an efficient upgrade to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will provide quick payback by increasing your workers' efficiency, lowering the cost of hardware and support, simplifying management, and consolidating your key communications technologies.

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  • 24/7 Microsoft Exchange Hosting Consultancy 24/7 Exchange Email Hosting Consultants

    • Azure migration Contract Programming Firm
    24/7 Azure migration Development

    Progent can assist companies of any size to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and lower hardware expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to understand the advantages and limitations of various cloud networking models you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and resources and ensure that you sidestep the common mistakes small organizations make when moving to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN connections and to integrate Apple iOS devices and Google Android smartphones and tablets.

  • 24/7 Progent Small Companies Server Integrators Progent Start-Up Businesses Network Designers

    • Skype for Business and iPhone Engineer
    Skype for Business Instant Messaging Technology Professional

    Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, and both VoIP and traditional PSTN telephony. Lync 2010 can extend the functionality of Exchange, SharePoint Server and Office or Office 365 and streamlines administration through integration with Windows AD. Lync can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's certified IM and Presence consultants can provide online and onsite support to help your company to maintain and repair your current Lync 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product family. Progent can also help you to plan and execute a smooth Skype for Business migration.

  • 24/7 Services Documentation Outsourcing Service Reporting Specialist
  • 24/7/365 SQL Server 2016 Backup Encryption Network Engineer Technology Consulting Services SQL Server 2016 Backup Encryption
  • 64-bit Migration Services Engineer 64-bit Computing
  • 8540 wireless controller Consulting Wave 2 wireless controller Computer Consultant
  • After Hours Cisco Certified Expert PIX IT Services PIX Professionals
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    • Meraki MS 300 Series Switch Support and Setup
    Meraki MS Switch Remote Support

    Cisco's Meraki family of switches are designed for environments ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer affordable remote consulting to assist your company to design and deploy a productive network solution based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, set up policies to maintain compliance, create and test a disaster preparedness plan, and resolve technical issues related to any facet of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a cohesive networking solution.

  • Auditor Juniper SSL VPN Juniper SA2500 SSL VPN Forensics Services
  • Automated Server Management Support and Help ProSight Remote Desktop Management Network Consultants
  • Automated Server Monitoring Technical Consultant ProSight Server and Endpoint Management Remote Troubleshooting

    • Firepower Management Center Network Consultants
    24/7/365 Cisco ASA and VMware Specialist

    Progent’s experienced Cisco network security consultants provide high-level PIX and ASA Firewall consulting support including infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from economical, easy-to-install desktop devices for small and home businesses to modular enterprise-class products, Cisco PIX and ASA Firewalls offer advanced protection, high throughput, and excellent availability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built platform, minimizing common OS-specific security gaps.

  • Award Winning SQL Server 2017 Disaster Recovery Information Technology Consulting SQL Server 2017 and Amazon Marketplace Web Service Technical Consultant
  • BlackBerry Enterprise Server Expert Alexandria, VA Computer Support Firms BlackBerry Exchange Alexandria Crystal City
  • BlackBerry Redirector Engineers BlackBerry Enterprise Server Support Outsourcing
  • CCIE Certified ASA with Firepower Network Consultant Computer Consulting Cisco ASA 5500-X with Firepower

    • Specialists Monitoring and Reporting
    Microsoft Operations Manager Specialist

    Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, enhancing and troubleshooting Microsoft SCOM solutions and can provide organizations of all sizes expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to plan a topology for SCOM 2012 servers that provides the responsiveness and availability required to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or onsite technical support to help you to fix serious issues uncovered by System Center 2012 Operations Manager.

  • CISM Networking Services Onsite Technical Support ISSEP

    • SCCM Boundary Groups Computer Consultant
    Specialists Configuration Manager

    Configuration Manager automates software deployment at scale, centralizes compliance settings control, inventories network assets, guards against corporate data leakage, performs health monitoring, allows secure end-user self service, and delivers a common control mechanism for managing mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration experts can help businesses of any size with any aspect of designing, implementing, using and repairing a SCCM deployment for local, cloud-based, or hybrid networks.

  • Microsoft Computer Small Business Server Support Alexandria, VA
  • CRISC Certified Risk and Information Systems Control Technology Professional CRISC Risk and Information Systems Control Consultant
  • CallManager Integration Services Collaboration Network Engineer
  • Catalyst Switch EVN Professional Integration Support Catalyst Switch
  • Microsoft Exchange IT Management Alexandria
  • CentOS Linux Consultant Services Redhat Linux Consultant
  • Check Point 6000 Firewalls Network Security Auditing Check Point Security Gateways Cybersecurity Companies
  • Cisco 520 Secure Router Engineer Cisco Voice over IP Professionals
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  • Cisco Certified Expert VPN IT Consultant Cisco VPN Remote Consulting
  • Cisco Network Management Computer Network Support Companies Configure Cisco Network Management
  • Cisco Small Business IT Consulting Company Cisco Computer Support Firms
  • Cisco firewall IPS Network Consultants Cisco AnyConnect Online Support Services

    • Coding Office Word for Mac
    Office Word Specialist

    Progent's Office Word and Office 365 Word experts can provide a wide range of affordable remote support services to help you to manage your existing Microsoft Office Word solution or help you to upgrade to a newer release of Microsoft Office Word. Support available from Progent's Word experts include VBA software development, isolating and fixing compatibility problems between various versions of Office Word, integrating Office Word with other Office applications like Office Excel and Microsoft Outlook or with third-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security support, smart phone integration, and remote training classes tailored for your special requirements.

  • Company-wide Standards for Best Practices IT Consulting Small Business IT Consulting Company Access to External Support Databases
  • Computer Consultant Remote Support Job Sydney, Melbourne, Brisbane, Perth, Adelaide, Australia Microsoft MCSA Consultant Telecommute Job New South Wales, Australia
  • Computer Consulting Company Windows 8.1 BitLocker 24x7 Windows 8.1 Client Hyper-V Systems Support
  • Computer Support Consultant Microsoft Office XP Microsoft Office 2003 Remote Support Services
  • Consultant 64-bit Migration After Hours 64-bit Migration Consult
  • Consultant Services Exchange 2007 Server Microsoft Exchange 2007 Edge Server Online Support
  • Consultants Windows 2000 Server Windows Server 2000 Upgrade
  • Consulting Private Clouds for Small Businesses Consult Private Cloud Hosting Services
  • Consulting Services System Center 2016 Hybrid Cloud Integration System Center 2016 Virtual Machine Manager Specialists
  • Data Center Colo Remote Troubleshooting Co-Location Online Technical Support
  • Database Administration Consultant Services Help and Support RDBMS

    • Technical Support Cisco VoIP Phones and Unified Communications
    IP Telephony Network Consultant

    Progent's Cisco certified networking experts can provide high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.

  • Database Programming IT Consulting Java Expert Development
  • Double-Take Software Availability Consultants 24-Hour Specialist Double-Take Software
  • Dynamics GP Excel Reports Contract Development Dynamics GP Modifier with VBA Application Consultant
  • Dynamics GP ODBC Consulting Services Dynamics GP Continuum Services

    • Information Assurance Consultants
    Security Information and Event Management Consultant

    GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of network security professionals. GIAC certifications are acknowledged by companies and government organizations all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer expertise with any of the security services addressed within GIAC accreditation such as evaluating infrastructure security mechanisms, incident management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.

  • Dynamics GP Power BI Consultant Services Dynamics GP Support Outsourcing
  • Dynamics GP/Great Plains Features Integration Services Dynamics GP Accounting Online Support
  • Emergency Windows 7 Professional Windows 7 Upgrade Outsourcing
  • Exchange 2000 Upgrade Upgrade Consulting Microsoft Exchange 2000 Upgrade IT Consultant
  • Exchange 2003 Server Engineers Alexandria, Capital Beltway Exchange 2010 Server Networking Consultancy

    • Best SharePoint Onsite Technical Support
    Consultants SPS 2007

    Progent's Microsoft-authorized consultants can help you rationalize the economic case for deploying SharePoint Portal Server 2007, consult with you on the most appropriate edition of SharePoint for your application, offer setup and integration expertise, help you to set up MS SQL Server as a back-end database manager, optimize your network infrastructure, integrate your off-the-shelf and customized application programs to work with SharePoint Server 2007, design a comprehensive security strategy that includes portal solutions, and provide maintenance and Help Desk support.

  • Exchange Server 2016 Upgrade Technology Consulting Services Support Outsourcing Microsoft Exchange 2016 Migration Planning

    • Microsoft Certified Partner Google Cloud IAM Specialist
    Google Cloud hybrid cloud integration Consulting Services

    Progent offers cost-effective online and on-premises consulting to assist organizations to migrate all or part of their core IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware costs and enable the use of Google's state-of-the-art machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security strategies.

  • Expert Microsoft Certified SBS 2003 Consulting Microsoft Small Business Server 2003 Remote Support
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    • MySQL database Migration Consulting
    MySQL Developer Firms

    Progent offers affordable remote access to an Oracle MySQL RDBMS administrator or software developer and can assist businesses of all sizes to integrate and maintain MySQL in a robust network environment that provides advanced performance, scalability, and protection. Progent also has experience helping businesses port databases from Oracle to MySQL.

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    Progent offers expertise for security testing packages including LANguard from GFI for running a set of automatic network auditing scans to uncover potential security problems. Progent has extensive experience with security analysis tools and can help you to make sense of audit reports and respond appropriately. Progent can show you how to build security into your business operations, configure auditing software, define and implement a secure system architecture, and recommend policies to optimize the safety of your network. Progent's security professionals are available to help you configure a firewall, design safe remote access to email and business applications, and install VPN. Progent's accredited security experts can validate the security of web applications and can provide extensive information security evaluations of company-wide security to determine your company's compliance with important international security standards such as HIPAA, NIST, and ISO.

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    Microsoft Forefront Threat Management Gateway builds on the powerful security capabilities of Microsoft ISA Server and provides a centrally managed web gateway that acts as a one-server solution for a variety of security features including an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, Virtual Private Network management, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security logging and reporting capabilities, allows customized reporting powered by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be deployed as a virtual server to lower costs and enhance recoverability. Progent's Microsoft-certified engineers can help your company to plan and execute pilot and production implementations; interface Microsoft Forefront Threat Management Gateway with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also assist you to migrate economically to Forefront TMG 2010 from ISA Server.

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    Progent's consultants can provide online and on-premises expertise for companies of any size to evaluate the costs/benefits of migrating to Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to design an on-premises, cloud-based or hybrid topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office or Office 365; configure high-availability mechanisms; connect Skype for Business with your PSTN gateway; and integrate other communication systems like Cisco Video Interop Server. Progent's certified data security consultants can assist you design and validate a security environment for your Skype for Business deployment that meets government and industry requirements.

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    Progent's Meraki wireless access point consultants provide remote and onsite support to help businesses of any size to design, deploy, maintain, expand or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to set up and manage Cisco's Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to configure additional Cisco technology such as Catalyst and Nexus switches, ASR routers and firewalls to build a seamless ecosystem that delivers identical connectivity, responsiveness, security compliance, manageability and availability for wired and wireless clients irrespective of their mobility or device.

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    Exchange 2013 includes significant enhancements to the functionality of Microsoft Exchange 2010 and delivers powerful new features plus a redesigned structure. These enhancements affect vital IT areas including manageability, availability, compliance, operational costs, teamwork, expandability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential advantages of upgrading to Exchange 2013, create an efficient test and rollout plan, and train your IT team to manage your Exchange 2013 solution. Progent also offers ongoing online support and management services for Exchange 2013.

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    Progent can help you in all facets of your migration to Exchange Server 2016 including designing HA infrastructure for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web.

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    Progent can assist your business to evaluate the many subscription options available with Office 365 and configure your network with Office 365 so you realize top business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also help your business to build and manage hybrid ecosystems that transparently combine on-premises and cloud-based products and services.

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    Configuration Manager 2016 automates application and device provisioning at scale, simplifies compliance settings management, keeps track of network assets, protects against corporate data leakage, performs network health reporting, enables safe end-user self service, and delivers a single point of control for administering mixed-OS networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration specialists can assist businesses of any size with any facet of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.

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    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status as a result of rigorous examination and extensive experience with network security design. ISSAP security experts possess comprehensive understanding of access management mechanisms and techniques, phone system and network protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-premier security consultants can assist your company with all aspects of architecture security.

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    Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size organization's servers in an environment that gives the highest degree of dependability and expandability and is in addition simple to transfer to any data center. Progent's Private Cloud Hosting options are built on mature virtualization techniques that enable small businesses with multi- platform IT systems to economize significantly on the expense of capital equipment, system support, and network management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor independence.

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    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates more than a quarter century of background assisting manufacturing and service companies to manage supply chains and streamline critical processes in order to bring products to market quickly and adhere to customer schedules consistently. Progent can provide the expertise of an ERP specialist with more than two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or on-premises services that can range from as-needed guidance to solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, customization, CPQ, web site integration, debugging, data conversion, Office 365 integration, training, and database administration.

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    Progent’s Microsoft-certified consultants can provide small and midsize companies IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, teams and data. SharePoint Portal Server provides a common spot for your workers or clients to access, organize, share and interact with useful information, documents, and software and to communicate with other people. It enables quicker and more intelligent decisions, more efficient access across teams and more streamlined business practices. The primary objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge available within and outside a business network. Windows SharePoint Services join employees, customers, teams and major tasks with the knowledge they’ve created in a way that makes data convenient to find, download and apply.

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    Progent's network professionals can help you evaluate the possible advantages of Hyper-V-powered server virtualization for your company, conduct test installations to verify Hyper-V's operation with your line-of-business software, evaluate your network architecture for optimal operation with virtualization technology, help you in migrating to Microsoft Windows Server 2008 and setting up Windows Hyper-V, educate your network management personnel to monitor and manage Hyper-V, offer expert consulting support for enhancing the security of your virtual machines, design and test disaster recovery processes that optimize network availability, and provide ongoing consulting and maintenance including affordable remote repair and comprehensive Help Desk services.

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    GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of computer security experts. GIAC certifications are acknowledged by companies and government organizations around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide help with any of the security capabilities addressed within GIAC accreditation such as auditing infrastructure security mechanisms, event management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.

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    Progent offers affordable remote support from IT engineers with expertise in a broad array of products and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux servers and desktops plus notebooks and handhelds. Progent can provide consulting support for all major data protection products such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent can help your company to install, enhance, or troubleshoot backup/restore systems for a variety of topologies including on-premises, edge to datacenter, cloud, or hybrid.

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    Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy recovery functions for Microsoft environment. SCDPM 2016 delivers application-sensitive backup for key platforms like SQL Server, Exchange and SharePoint, protects Windows and Linux virtual machines, works with virtual machines hosted by Windows Hyper-V as well as VMware, and can use Azure for convenient cloud backup and recovery. Progent's Microsoft-certified consultants can help organizations of all sizes to design, implement, manage, and troubleshoot an enterprise-wide backup/restore solution powered by Data Protection Manager 2016. Progent can assist you to upgrade from a previous release of Data Protection Manager or from a legacy solution, and Progent can tune your SCDPM 2016 ecosystem for on local, hosted, cloud or hybrid deployments. Progent offers remote or onsite support and can deliver occasional expertise to help you through technical bottlenecks or provide end-to-end project management support to help you finish your Data Protection Manager 2016 deployment on schedule and within your budget.

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    Progent's Microsoft authorized experts provide three service programs to help mid-size and large businesses create a cost-effective and successful in-house Computer Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, education of internal staff, and documentation of processes. Progent's Software Selection and Deployment Services help organizations analyze the numerous top level Help Desk software packages available and decide what products might be excessively expensive, miss critical functions, or align poorly with your company's business goals. Progent also provides short-term staffing for organizations who need to augment their internal Help Desk staff for special projects or to substitute for absent or indisposed workers.

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    Progent's Cisco-certified VoIP phone and video IP phone consultants can help your business to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from legacy Voice over IP products to the latest media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Cisco Unified CM Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Unified CM apps that include Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent can deliver support with any facet of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, deploying Cisco ISR routers with CUBE internetworking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.

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    SQL Server 2005 offers indispensable, standardized tools to IT professionals as well as to network users, lessening the difficulty of designing, deploying, managing, and using enterprise data and analytical applications on platforms ranging from mobile devices to corporate information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consulting firm with real-world experience and wide knowledge in planning and deploying data-driven, end-to-end business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.

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