Expert Remote Technical Support for Alexandria, Virginia Small Business Computers from Certified Engineers
Small businesses have typically been overlooked by major network support organizations. Many small businesses permit themselves to grow excessively dependent on individual consultants or small consulting organizations who don't have the bandwidth or comprehensive skill sets to respond promptly or effectively to network emergencies. Still other small businesses resort to mass-market support providers staffed with personnel trained to provide by-the-numbers fixes for common problems but who are missing the experience and versatility to deal with the diversity of environments and lack of standards that characterizes small business information networks.

Progent's proven methodology for providing low-cost and successful network support to small companies has made Progent one of the top Microsoft-certified IT consulting organizations in the industry. Progent has delivered remote help to businesses in every state in the U.S. (refer to Progent's client testimonials).

Greater Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Washington DC Metro Area Onsite IT Consulting
Progent locations in the Greater Washington DC Metro Area

City Street Address Contact Information
Alexandria 2800 Eisenhower Ave
Suite 220
Alexandria, Virginia 22314
Sales Phone: 571-302-7958

Link: Alexandria, VA Network Support Services
Reston One Freedom Square
11951 Freedom Drive
13th Floor
Reston, Virginia 20190
Sales Phone: 571-392-5565

Link: Reston, VA Network Support Services
Baltimore 300 E. Lombard St
Suite 840
Baltimore, Maryland 21202
Sales Phone: 571-392-5565

Link: Baltimore, MD Network Support Services
Rockville 9841 Washingtonian Blvd
Suite 200
Gaithersburg, Maryland 20878
Sales Phone: 240-454-0044

Link: Rockville, MD Network Support Services
Washington, DC Metro Center
1629 K St NW
Suite 300
Washington, District of Columbia 20006
Sales Phone: 202-851-2383

Link: Washington DC Network Consulting Services

For larger companies, Progent offers co-sourcing and project management support to supplement the technical skills of your internal IT support staff. This can cut costs and minimize technical risks for big projects like software programming, disaster recover/business continuity preparedness, network security evaluations, office consolidations, or technology migrations and upgrades.

Progent can also offer access to certified consultants to assist your business to design and execute a sensible cloud computing strategy.

Core Areas of Expertise Serviced by Progent for Business Networks in Alexandria, Virginia
Progent's national team of certified experts offers support for all aspects of information technology found in companies of any size. Areas supported by Progent in and around Alexandria include:

Support Delivery Alternatives Available for Alexandria, Virginia Businesses
Progent has a variety of alternatives for providing small businesses with cost-effective computer services for technical support, system architecture, hosting, and network administration. Progent's model for delivering computer support is built on the Help Desk operational structure common to big IT groups. Progent's Help Desk Call Center Service Model ensures rapid support, thorough activity documentation, reliable follow-through, and strict expense monitoring for an array of network support delivery alternatives that include online troubleshooting, in-person help, top-level consulting, plus server hosting.

  • Online Support
    Progentís Technical Response Center (TRC) offers urgent and routine remote support for Microsoft Windows, Linux, Apple OS X, and Cisco-based systems in the United States and worldwide. Progent's seasoned service experts can help customers to analyze and repair network issues without the expense or delay of on-premises service calls. The background of Progent's IT consultants allows them to resolve most network issues rapidly. For complex issues, Progent's depth of expertise makes it possible to escalate troubleshooting tasks to world-class specialists. Progent offers a convenient, web-based registration procedure for first-time clients to accommodate emergency network problems and Progent bills by the minute with zero startup charges or minimums, so you are invoiced only for the support you get. Experts you can access online include Cisco-certified CCIEs, Microsoft-Certified MCSEs, and CISSP-certified security engineers. Learn more details about Progent's remote network support expertise.

  • Onsite Support
    Progent offers onsite computer support for signed-up clients in larger cities in the U.S. Progent's onsite support technicians can work in conjunction with Progent's online service experts to give small and midsize companies the optimal solution: onsite support professionals when you require them plus the remote help of Progent's worldwide staff of IT consultants, security professionals, and business application developers. The wait time for on-site service calls is typically under one business day. There is no sign-up or retainer fee for registering as a Progent client for onsite service. Learn more about how to register for Progent's in-person computer support services.

  • Phone Support
    Progent's Contact Center Services are intended for small and midsize businesses and local governments who require fast and reliable access to a professional Help Desk with effective phone assistance, remote repair capability, and enough technical depth for full escalation. Because smaller companies typically are constrained by limited information technology budgets and can provide scant management attention for dealing with IT support tasks, Progent's Help Desk Call Center Outsourcing Services could be the most efficient way to make sure that small business information systems are always productive. Learn more concerning Progent's Help Desk Call Center services.

  • IT Consulting Services
    Progent offers small companies budget-friendly availability of world-class IT professionals who can provide help with vital products and technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server support, Cisco network architecture, network security consulting, high availability it system engineering, virtual server solutions, plus configuration, programming and training for small business applications such as financials, ERP and MRP, business analytics, sales automation, and productivity software. Progent can help with short-term projects such as site moves and massive software migrations, longer term projects like management reporting software development and customization, relational database application development and administration services, and web design, continuing services including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting services for IT infrastructure monitoring and network administration, or urgent services like disaster recovery and virus cleanup.

  • Application Server Hosting
    Progent offers hosting for vital applications like Exchange and MS SQL to provide small companies with higher degrees of reliability, protection, and performance than is feasible using the class of internal data center that is achievable for the majority of small companies. Since Progent uses the same data centers that support the equipment of many of the planet's biggest information technology companies, Progent can save you the expense of creating and maintaining the systems required for world-class environmental control, power backup, and uninterruptible Internet connectivity. For managed application servers, Progent can also ensure that patches and revisions stay updated, protection and performance is constantly tracked, and systems are regularly archived and ready for full and rapid restoration. Find out more concerning Progent's hosting services for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides comprehensive hosting services for the entirety of a small company's production servers in a setting that not only provides the top level of fault-tolerance and expandability but that is in addition easy for clients to transfer to another support provider or to move in-house whenever your circumstance calls for it. Progent's Private Cloud hosting is built around mature virtualization techniques that allow companies with mixed networks to save dramatically on the expense of hardware, infrastructure maintenance, and IT administration while achieving enterprise-class reliability and an unprecedented degree of vendor independence. Unlike conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-based applications in one centrally administered package, can support the mixed- OS and non- standardized networks typical of small businesses, and retains ownership of the software licenses in the client's possession so that moving to a different virtual host is fast, reliable, and affordable. This eliminates ending up a captive to a specific hosting service while still providing all the savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Consulting
    Progent offers expert online support services to help companies of any size connect their information networks with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can help you to design and administer hybrid ecosystems that support Windows and Linux systems and applications in either cloud-only solutions or in hybrid network models that seamlessly combine physical IT assets as well as public cloud services. To help you to integrate public clouds with networks, Progent can provide a range of cloud integration support services that include Office 365 integration with on-premises installations of Exchange, Azure design and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of experience delivering high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration initiatives on schedule and within your budget.
Progent's Fixed-price Managed Services for Outsourcing Network Management
Progent's low-cost ProSight line of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior machine learning technology to defend endpoints and servers and VMs against new malware assaults like ransomware and email phishing, which routinely escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to address the entire malware attack progression including protection, identification, mitigation, remediation, and forensics. Top features include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer security for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP provides firewall protection, intrusion alerts, device management, and web filtering through cutting-edge technologies incorporated within one agent accessible from a single control. Progent's security and virtualization experts can assist you to plan and configure a ProSight ESP deployment that meets your company's specific requirements and that allows you prove compliance with legal and industry data security standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for urgent attention. Progent can also assist you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services offer small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of vital data, applications and virtual machines that have become lost or damaged due to component failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's cloud backup consultants can deliver world-class expertise to configure ProSight DPS to be compliant with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical data. Read more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map, monitor, enhance and troubleshoot their connectivity hardware like switches, firewalls, and access points plus servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are kept updated, captures and displays the configuration of almost all devices on your network, tracks performance, and generates notices when potential issues are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, locating appliances that require important software patches, or isolating performance problems. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that incorporates the technology of leading data security vendors to provide centralized management and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a deeper level of inspection for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your IT system operating at peak levels by checking the health of critical computers that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so all potential problems can be resolved before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be ported immediately to a different hosting environment without a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard information related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSLs or domains. By updating and organizing your network documentation, you can save as much as half of time thrown away searching for critical information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size businesses to get an objective assessment of the overall health of their information system. Based on a selection of the leading remote monitoring and management platforms available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how well the deployment of your core infrastructure assets conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner Active Directory (AD) system. Both versions also come with one year of cutting-edge remote network monitoring and management (RMM). Advantages can include lower-cost management, improved compliance with government and industry security requirements, more efficient utilization of network resources, faster troubleshooting, more dependable backup and recovery, and higher availability. Learn more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief discussion with a Progent information assurance consultant. The interview is designed to help assess your organization's preparedness to stop or recover quickly following an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to collect information about your existing security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective AV and backup/recovery environment that aligns with your business requirements. For more information, see The ProSight Ransomware Preparedness Report Service.

Special Advantages of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged expert at the fundamental system software and productivity applications used by the majority of small and medium-size businesses. As a Cisco-authorized partner, Progent also can provide expertise for an increasingly sophisticated collection of infrastructure products such as PIX and ASA firewalls, routers and switches, VoIP solutions, and wireless networking. In addition, Progent's CISSP-Certified security consultants, CISM-certified security engineers, CISA-authorized security audit consultants and GIAC-qualified information assurance professionals can provide a business-wide view of system security and can assist with advanced security projects like SIEM solutions to help companies meet industry standards and statutory regulations for network information security and incident reporting.

The scope and size of Progent's engineering team offer a unique set of advantages to organizations wishing to maximize the business value of their IT system within a reasonable budget. These advantages include:

  • Best Service Methodology
    Progentís team of Microsoft and Cisco Premier Certified consultants average longer than ten years of hands-on industry experience, at the front lines of network service, performing a wide variety of IT tasks for an extensive array of businesses. Each Progent consultant shares a refined set of personal best practices which are combined into shared leading practices training that Progent teaches its support team. This ensures that you get not just world-class IT help, but also a consultant with proven methods for repairing actual network problems efficiently. Find out additional information concerning Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing model is to bill for phone support and on-site visits by the minute. Consequently, you owe just for received services. Progent does not impose a higher rate for off-hours or priority service, and Progent does not bill for travel time except for emergency calls where on-site time is less than four hours. Also, Progent imposes no sign-up fee and requires no monthly commitment for support services delivered during regular business hours. Many service organizations impose substantial minimum fees or charge in increments of fifteen minutes or longer. Progent's small billing granularity does away with king-size bills for fast fixes. Another benefit of granular pricing is that clients are less tempted to allow less critical problems to stay unaddressed until they become major ones. Read additional information about Progent's value pricing for IT outsourcing.

  • Complete Documentation of IT Services
    Progent has created a sophisticated service reporting system that records and formats detailed documentation for all billed services. Unlike many independent consultants or local service organizations who provide scant documentation or specifics of tasks performed, every service provided by Progent is accompanied by full documentation. Each Progent consultant has access to the service documentation sent by each staff member to every customer. The practice of detailing and archiving service activity allows more effective support and avoids a variety of common problems such as when a service client is effectively held hostage to a consultant who refuses to release vital service information. Learn more about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to information transfer from Progent's consultants to customers. By teaching clients to handle problems that are within their scope, Progent is able to concentrate on delivering high-value services where Progent has little competition. Small companies who work with independent consultants or who maintain in-house IT personnel benefit when Progent transfers information about new technology and tested methodologies to make their IT environments more robust, secure, and efficient. Read more about Progent's knowledge transfer services.

How to Contact Progent
In case your Alexandria, Virginia business wants to get in touch with Progent about IT outsourcing, consulting, or technical support services, phone 800-993-9400 or see Contact Progent.

Fast Remote Network Help
For fast remote help, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

An index of content::

5500 Wireless Controller Engineer 8540 wireless controller IT Consulting
Alexandria Virginia Technician Computer Companies in Northern California
UNIX, Windows Professional
Windows and UNIX Consult

If your company is developing UNIX-based software in an environment that includes Microsoft Windows-based servers, PCs, and office productivity products, Progent offers comprehensive IT outsourcing that frees you to focus on your field of high-value expertise while avoiding the constant distraction of managing your business network. Through the use of smart network monitoring and by delivering online and in-person support when your company needs it, Progent represents an economical alternative for supporting an information system that features excellent availability, security, and efficiency. Progent's developer assistance offerings feature comprehensive it outsourcing, virtual server infrastructure, remote and in-person service and repair, proactive network monitoring services, and Contact Center support.

Amazon Marketplace Web Service Programmer Design Firm
Remote Access Technical Consultant
Cisco Virtual Private Network Consultants

Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size business integrate and support Ciscoís security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to administer and provide the versatility to expand with your changing business requirements. Progentís Cisco-Premier network experts are familiar with Ciscoís complete family of products targeted at preventing data pilfering, virus and worm outbreaks, DDoS attacks, and other threats to your network. Progent can show you how to integrate Cisco technology to achieve safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized client access control foundation for user authentication, permissions, and tracking from an easy-to-use Web interface.

Baltimore, MD Small Office Network Consulting Integration Companies for Baltimore, Maryland
PXE evaluation Lab Consulting Services
PXE evaluation Lab Engineers

Progent's Test and Training Lab located at the QTS Data Center is available for piloting line-of-business applications, creating efficient migration methodologies, evaluating and optimizing performance, planning or verifying business continuity strategies, mitigating compatibility problems, and establishing training systems for new products and technologies. For Progent clients without sufficient internal resources to configure proper pilot systems, the lab cuts capital costs and technical risk and helps keep vital network projects on schedule.

BlackBerry BPS Technician Small Business Network Consulting Group
BlackBerry Enterprise Server Express IT Consultant BlackBerry BES Express Technology Professional
Buffalo, NY Computer Consultants Buffalo, New York Tech Support Outsource
CCIE Expert Certified Migration Companies Tech Consultants
CIO Network Consulting Chief Information Officer Network Engineer
CISM Security Security Tennessee Small Business IT Support Firm Tennessee Network Specialists
password management system Specialists
ProSight IT documentation management Consultants

Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can save as much as half of time wasted looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it.

CISSP Certified security Systems Engineer Services CISSP Certified Network Security Architect Consulting Services
CISSP Security Certification Indianapolis, IN Consultant for Security Indianapolis, Marion County
5500 Wireless Controller Computer Consulting
Aironet Technology Consulting

Progent's Cisco-certified wireless integration consultants can help you to configure, manage, and troubleshoot Cisco wireless products such as Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.

California Sunnyvale Solutions Provider Outsource for Mountain View
Cisco CCIE Network Help Northern Virginia VMware VDP Backup, Engineer
Small Office Technical Support Firms
Migrations for Small Office

For small organizations considering Progent's network support outsourcing, consulting, or technical support services, phone 800-993-9400 or send email to

Cisco Computer Installation Consultant for Cisco in Douglas County Nebraska
Cisco IT Support Top Rated IT Consulting Company for Cisco
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Cisco SBCS Engineer Cisco Small Business series NSS2000 Online Technical Support
Cisco Small Business IT Outsourcing Group Cisco Upgrading
Microsoft Exchange Consulting Services
Upgrade Consulting for Exchange 2000

Progent is one of the most experienced network consulting firms for integrating email and messaging systems powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses receive all the advantages of Exchange Server 2000 under typical situations such as upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.

Cisco Small Business Network Support in Oklahoma Cisco Technology Consulting in Oklahoma
24x7 Call Center Engineer
24x7 HelpDesk Online Support

The Contact Center support model used by Progent's Technical Response Center gives small businesses an efficient alternative to dependence on freelance service individuals by offering broad expertise accessible to numerous engineering groups, optional round-the-clock access to emergency help, fast escalation to appropriate experts for solving even the most complex problems, support consistency and reliability, prompt follow-up overseen by seasoned support administrators, a variety of easy-to-use mechanisms for initiating support tasks, and excellent process transparency made possible by ticket tracking and available via a web-based portal.

Cisco Technology Consulting Company Cisco Tech Services
Cisco VoIP Phones and CallManager Outsourcing Technical Support Services for Cisco VoIP Phones and Unified Communications
Columbia, South Carolina Network Specialists Networking Firm for Columbia, Charleston, Rock Hill, SC
Columbus, Ohio Outsourced IT Services IT Specialist for Columbus, Ohio
Comprehensive Event Management Computer Engineer Remote Monitoring and Reporting Online Support
Juniper SA6500 SSL VPN Firewall Setup
Auditing for Juniper SSL Router

SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

Computer Consultancy Firm for Cisco Router Cisco Certified CCIE Recovery Services
Computer Consultants for prime infrastructure 5520 wireless controller Network Engineer
Computer Consulting Companies Services for Southfield
3504 wireless controller Professionals
Wave 2 Wi-Fi controller Online Support Services

Progent can assist your business to deploy Cisco wireless LAN controller appliances to manage Wi-Fi networks of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's modern Wi-Fi controller technology.

Computer Network Companies Technical Support Organization for Microsoft and Cisco
Online Support for Jabber Multiline
Computer Consulting for Jabber and Webex

Progent's Cisco Jabber consultants offer remote or on-premises expertise to assist organizations of all sizes to design, deploy, manage, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent can provide advanced expertise for all the technologies that go into building an end-to-end Cisco Jabber collaboration solution including Cisco network devices and management software, Microsoft Office applications, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP trunking, WiFi systems, cyber security, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a modern collaboration ecosystem.

Computer Network Providers for Microsoft and Cisco in Pasadena Carson Hawthorne Lynwood IT Outsourcing Computer Networking
Computer Outsourcing Consultants Charleston County Small Business Network Computer Firms in Charleston, SC
Computer Setup Spokane County Washington BlackBerry BPS IT Consulting Companies Spokane
Repairing for Live Online Office 365 Training
Live Online Office Publisher Class

Progent's virtual classroom webinars offer small companies the affordability, convenience, and flexibility of web-based learning and the proven pedagogic methods of experienced teachers who employ sophisticated collaboration software to emulate real-time, participatory classrooms. Progent offers online training for key desktop applications including elements of Microsoft Office such as Microsoft Excel, Word, Publisher, and Visio: Microsoft Dynamics accounting and analytics software such as Microsoft Dynamics GP (Great Plains); as well as additional top desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.

Computer Tech for Microsoft Exchange in Northern Virginia Network Support Companies
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Consultancy for Networking in Alexandria Crystal City Computer Consultant for Microsoft SharePoint Server 2007 Honolulu, HI
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Contra Costa County Small Business Network Consulting Firms in California Northern California Walnut Creek Technology Providers
ISA 2004 Server Consultants
ISA 2004 Standard Edition Server Consultant Services

Progentís Microsoft certified professionals offer small and midsize companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include a full featured application-layer aware firewall that can secure your business system from attack by external and internal sources. Forefront Threat Management Gateway and ISA Server perform deep examination of Internet protocols such as Hypertext Transfer Protocol, which enables these products to detect many threats that can get by ordinary firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network security through experienced planning and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified consultants can assist your company to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront Threat Management Gateway.

Data Protection Manager 2012 On-site Technical Support On-site Technical Support for SCDPM 2012 Upgrade
Des Moines Iowa Small Business IT Outsourcing Company Des Moines, IA, Cedar Rapids, IA, Davenport, IA, Sioux City, IA Onsite Technical Support
Fault-tolerant Interoffice Connections Help and Support
Automatic Fail-over Engineer

Progentís non-stop inter-site connectivity and 24x7 network infrastructure consultants can help small organizations create zero-downtime Interoffice connectivity via redundant system architectures with automatic failover. Progentís CCIE engineers can design and implement ultra-reliable Inter-office connections based on zero-downtime EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over offers affordable 24x7 interoffice connectivity.

Des Moines, Polk County Cisco IT Consultant Cisco Computer Systems Consulting in Des Moines International Airport DSM
Microsoft Certified Server Training
Skills Transfer for Operating System

Progent is committed to knowledge transfer from Progent's consultants to clients. By educating customers to deal with technical issues that are within their scope, Progent can focus on offering hard-to-find skills where Progent faces little competition. Medium-size companies who work with familiar independent service providers or who employ internal IT staffs benefit when Progent transfers information about critical technology and tested methodologies to make their networks more robust, protected, and efficient.

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Dublin Implementation in California Trivalley Online Technical Support California
Windows Server 2012R2 Clustering Engineer
Windows Server 2012R2 Storage Spaces Professionals

Progent's Microsoft-certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration strategies, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT support team, create a corporate-wide security plan, automate IT administration, assist with application development, and build and validate a DR/BC plan.

Dynamics GP Excel Cubes Consultancy Consultant
Security Auditor for WatchGuard Firewall
WatchGuard Firebox Computer Security Specialist

Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard XTM and Firebox series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard VPN security appliance that aligns with your network security strategy and meets your computer budget. Progent can also assist you to integrate WatchGuard Firewall/VPN and WatchGuard SSL VPN devices with security technology from other suppliers and offer a convenient source for technical support, training, and security expertise.

Emergency Phone Support Technical Support Group Gilbert, Maricopa County Microsoft Windows Networking Consultants
Dynamics GP 2015 Azure Integration Consulting Services
Dynamics GP 2015 R2 Consulting Services

Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that improves cloud readiness, works with popular handheld devices, permits one-time login with Microsoft Azure AD, and strengthens security. Microsoft Dynamics 2015 R2 also simplifies management reporting, incorporates nine new Workflows, extends the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of technical skills and experience to resolve the many technical and business issues involved with upgrading to Dynamics GP 2015 R2 and can help your organization to perform a smooth migration that will optimize the business value of your investment in this powerful platform.

Entourage Specialist Professionals for PST files and Outlook for Mac
Office 365 Migratione Server Help
Office 365 Outlook Implementation Consulting Companies

Progent's certified Office and Office 365 consultants can assist businesses to integrate Microsoft Office desktop and Office 365 applications including Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a cohesive solution that offers fast ROI and enables improved business results. Progent can help your company to integrate Office or Office 365 apps with each other and with additional key Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server running locally or hosted in the cloud. Progent can also help you to fix compatibility problems between different releases of Office desktop and can provide customized online training to individual users or groups.

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Fault Tolerant Collocation Consultants
Fault Tolerant Collocation Specialists

Progent's Data Center consultants can help you select fault-tolerant data centers that meet the particular requirements of your business. High availability co-location sites are particularly appealing to small companies due to of their low cost and simplified logistics in comparison to pursuing a do-it-yourself approach. Attempting to design an in-house data center that offers even a minimum level of fault tolerance is too costly for typical small companies. Progent can help you reap all the advantages of high availability data centers and 24x7 colo sites by offering a full array of engineering and support services.

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Symantec Firewall Audit
Symantec VPN Security Firms

Progent's Symantec consultants can help you support legacy Symantec firewall and VPN appliances including the Symantec Raptor and Symantec VelociRaptor line or help you upgrade to current firewall technology. Progent can also enable you to create and implement a comprehensive security strategy that can include firewall and VPN appliances and software, managed security and network protection services, server and application monitoring products, and formal policies and processes. Progent has the skill to be your one-stop resource for on-going network help, administration, training, and security expertise.

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Microsoft Office Support Firms

Progentís IT outsourcing services offer economical computer consulting for small businesses. Whether it includes designing network architecture, setting up an internal Help Desk or outsourcing a one, deploying a new email platform, monitoring your system, or developing an on-line eCommerce solution, outsourcing your network technical services can reduce costs and minimize risks, allowing IT support budgets to grow in a more moderate and controlled manner than is feasible by building up a bulky, knowledgeable internal IT organization. Progentís Outsourcing White Paper and flyers tell you how Progent can help you build a protected and robust system architecture for your critical applications powered by Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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Microsoft Exchange 2007 Consult
Microsoft Exchange Computer Consulting

Progent's expert support team can help you design and implement a smooth in-place Exchange Server 2007 migration strategy that avoids productivity disruption, simplifies long-term support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-site migrations, Progent offers the experience to complete your move quickly and economically. Progent's Exchange 2007 support, repair, and design services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange 2007 Server.

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Online Support Services for Virtual Help Desk
Virtual HelpDesk IT Consulting

Progent's Network Help Desk Outsourcing Services are intended especially for small organizations who require immediate availability of a Help Desk Call Center with professional telephone support and full escalation capability but who have to work within a modest information technology budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Secure Remote Access Support, Initial System Assessment, Expert Prioritization, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Software Recommendation and Deployment.

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SMS 2003 Upgrade Integration
Microsoft SMS Integration

Microsoft Systems Management Server offers added functionality for change and configuration management of Windows-powered systems via introducing Feature Packs. Feature Packs lower the overall operational costs of managing and deploying software by making it simpler to install system images, control mobile devices, and run management tools. In addition to alerting you about techniques to cut management costs by deploying SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT projects involving areas that Feature Packs are intended to make more efficient. Progent's migration and update services can lower spending and reduce business disruption as you move to new operating systems and applications. Progent's wireless engineers can show you how to define sensible processes and standards to manage PDAs and intelligent portable communication devices so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security plan that includes standards, processes and technologies to keep your IT computer system safe.

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Onsite Technical Support for SharePoint Server 2013
SharePoint 2013 Web Parts Network Consultant

Progent has been providing SharePoint support since the first SharePoint product was published more than a decade ago, and Progent has the breadth and depth of IT knowledge to help businesses of all sizes to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from another collaboration solution; decide whether an in-house, online or hybrid configuration is most sensible for your organization; and pick the right edition of SharePoint 2013 for your applications. Progent offers full project management services or can assist in individual tasks associated with your SharePoint 2013 deployment.

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Remote Desktop Network Support Technician
Mobile Laptop Technical Support Firms

Progent's remote connectivity and smartphone synchronization experts can help you to plan and configure connectivity solutions for remote desktop PCs, laptops, and wireless handhelds so they work seamlessly with your information network, enabling you to improve the productivity of your remote workforce.

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Wireless Outsourcing
Aironet Technical Support Services

Progent's Cisco-certified wireless technology consultants can help you to configure, manage, and troubleshoot Cisco wireless devices including Cisco's Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.

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System Center Operations Manager Information Technology Consulting

Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, optimizing and repairing Microsoft SCOM environments and can provide organizations of all sizes expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs based on leading practices for monitoring network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or on-premises technical support to help you to fix critical problems uncovered by SCOM 2012.

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Email Policy Management Consultancy

Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide centralized management and world-class security for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further level of analysis for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also help Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.

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Microsoft Expert Dynamics GP Great Plains Accounting Support Outsourcing
Consulting for Dynamics GP/Great Plains

Progent can help you plan and execute an efficient move to Microsoft Dynamics GP so that you preserve your data, improve your protection, enhance your management reporting, take complete advantage of Microsoft Office support, and minimize productivity disruption by designing and executing a smart migration plan. Progent can also help train new Dynamics GP/Great Plains users so you don't lose productivity. Progent can enhance your financial reports and business analytics by providing Crystal Reports help, FRx assistance, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce specialized business applications and eCommerce solutions that work seamlessly with Dynamics GP 2010/Great Plains 2010.

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Mac Office Excel Trainer
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Progent can provide one-on-one training customized for individuals who wish to expand their knowledge of the macOS and OS X platform, Apple Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one online training for Mac application software.

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ProSight ESP Behavior-based Antivirus Engineers
ProSight ESP Endpoint Security Remote Support Services

Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, device management, and web filtering through cutting-edge technologies incorporated within a single agent managed from a single control. Progent's security and virtualization consultants can help your business to design and configure a ProSight ESP environment that addresses your company's specific requirements and that helps you prove compliance with government and industry information security standards. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for immediate action. Progent can also assist your company to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack such as ransomware.

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SQL Server 2014 Azure Backup Outsourcing

SQL Server 2014 includes significant enhancements in key areas including speed, availability, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates seamlessly across all workloads including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises consulting services including planning, deployment, management, troubleshooting, and application development services to help organizations of all sizes to achieve fast return from their SQL Server 2014 investment.

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ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect data related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can save up to half of time thrown away searching for vital information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it.

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Microsoft Mac Office allows Mac users to run the world's most familiar office productivity programs. Progent's Apple-certified Mac consultants can show you how to configure Mac Office on a multi-vendor network that incorporates Apple OS X and Windows-powered computers so that Mac users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who run Microsoft Windows. Progent's engineers have experience with both Apple Macintosh and Windows technology and can provide service for networks that mix Mac with Windows computers with extensive resource sharing, or environments which intentionally limit collaboration between Mac and Windows systems.

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Progent can assist small businesses to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower hardware expense. Azure includes a comprehensive library of public cloud services and Progent can help you to understand the benefits and restrictions of various cloud computing models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure you avoid the typical mistakes small companies make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Google Android handhelds.

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Technology Professional for Windows 8.1

Progent's engineers can provide a range of consulting services to assist companies of all sizes to deploy, manage, and support IT systems that include desktops, notebooks, tablets, or Windows phones based on Windows 8.1. For larger organizations, Progent's senior project managers can help design and configure testing labs to assess Windows 8.1 and develop and execute Windows 8.1 migration plans based on leading practices.

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Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior analysis tools to guard endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely evade traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to manage the complete threat lifecycle including filtering, identification, containment, cleanup, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats.

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Progentís IT outsourcing packages provide budget-friendly network consulting for small businesses. Whether it involves planning system infrastructure, setting up an internal Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or developing an on-line business solution, outsourcing your IT technical services can reduce costs and minimize uncertainties, permitting network support expenses to increase in a more moderate and controlled manner than is feasible by building up a bulky, knowledgeable in-house IT staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and highly available network architecture for your critical applications based on Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.

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