Expert Remote Support for Alexandria, Virginia Computer Networks from World-class Engineers
Small companies have typically been ignored by large network service firms. Some small businesses allow themselves to become overly reliant on freelance engineers or small consulting organizations who don't have the bandwidth or comprehensive knowledge to react quickly or efficiently to technical emergencies. Still other small businesses resort to giant support providers staffed with technicians trained to offer standardized solutions to common problems but who do not have the experience and technical scope to handle the diversity of configurations and lack of standardization typical of small company IT networks.

Progent's time-tested methodology for providing affordable and successful network support to small businesses has made Progent one of the top Microsoft-certified network service organizations in the industry. Progent has delivered remote help to small businesses in every state in the United States (refer to Progent's customer testimonials).

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
United States		 (517) 302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202
United States		 (667) 771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
United States		 (571) 392-5565 Reston Network Support Services
Rockville 1 Research Court, Suite 450
Rockville, MD 20850
United States		 (240) 454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006
United States		 (202) 851-2383 Washington Network Support Services


For mid-size and large businesses, Progent offers co-sourcing services to supplement the technical skills of your in-house IT support team. This can cut costs and help meet schedules for big IT initiatives like software design and development, business continuity planning, network security audits, office consolidations, or software migrations.

Progent can also provide the services of accredited consultants to help your company to design and execute your cloud strategy.

Main Products and Technologies Serviced by Progent's Consultants for Business Networks in Alexandria, Virginia
Progent's national group of world-class consultants provides assistance for virtually all facets of information systems found in businesses of any size. Practice areas supported by Progent in and around Alexandria include:

Service Delivery Options for Alexandria, Virginia Businesses
Progent offers a selection of options for providing small and midsize companies and local governments with cost-effective computer services for troubleshooting, consulting, and network administration. Progent's model for providing network support is built on the Call Center structure familiar to larger IT groups. Progent's Help Desk Service Mechanism ensures fast support, thorough activity documentation, reliable follow-up, and strict expense control across a range of network service delivery alternatives that include remote troubleshooting, in-person help, and high-end consulting.

  • Online Support
    Progent's Technical Response Center (TRC) provides urgent and routine online service for Windows, Linux, Apple Mac, and Cisco-based environments in the U.S. and worldwide. Progent's certified service professionals can assist clients to analyze and fix hardware and software problems without the cost or time loss of on-premises support calls. The background of Progent's IT consultants allows them to handle most network problems quickly. For the most complex problems, Progent's breadth of expertise allows the support team to escalate support calls to world-class subject matter experts. Progent offers a streamlined, web-based registration procedure for first-time customers to accommodate urgent network problems and Progent charges by the minute with zero sign-up charges or minimums, so you pay only for the help you get. Experts available online include Cisco-premier CCIE network engineers, Microsoft-Premier MCSE consultants, and GIAC-certified security engineers. Learn more details concerning Progent's online network troubleshooting services.

  • Onsite Service
    Progent offers onsite technical support for registered customers in larger cities in the United States. Progent's on-site support technicians can operate in tandem with Progent's online service engineers to give small businesses the optimal solution: hands-on support professionals when you require them as well as the on-line expertise of Progent's seasoned team of network consultants, security specialists, and business application programmers. The wait time for on-site support calls is typically under one business day. Progent requires no sign-up or retainer charge for becoming a Progent client for onsite service. Learn more details concerning how to register for Progent's in-person network service.

  • Help Desk
    Progent's Standard Help Desk Services provide smaller businesses a complete service desk solution that handles all facets of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Progent provides call desk services at a significant discount off Progent's regular desktop service rates, and Progent offers the additional option of fast as-needed escalation to subject matter experts to handle complex issues. For details, visit Online Help Desk Services for Small Businesses.

  • Help Desk Co-management Services
    Progent's Help Desk sharing services make it possible for your business to share the load for Help Desk support transparently between your in-house IT staff and Progent's pool of veteran desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around the top professional services automation tool for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics. To learn more, see Progent's Help Desk sharing services.

  • IT Consulting Services
    Progent offers small and midsize companies affordable availability of world-class consultants who can deliver help with critical technologies including Windows Server 2022 planning and migration expertise, Microsoft Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network design, network security consulting, non-stop it system engineering, server virtualization strategies, plus configuration, programming and support for business programs including accounting, ERP and MRP, reporting, sales automation, and productivity suites. Progent can help with short-term projects such as site relocations and massive software upgrades, longer term projects like customizing an older ERP system to a modern Microsoft Dynamics 365 package, relational database software development and administration support, and web design, on-going support including Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting for IT infrastructure monitoring and network management, or emergency response like data restoration and malware removal.

  • Infrastructure Consulting Services for an At-Home Workforce
    Progent can help small and medium-size businesses to plan, implement and troubleshoot the network infrastructure to support teleworkers. Aspects of network infrastructure where Progent's consultants offer guidance include safe and convenient VPN tunnel connectivity, Virtual Desktop Infrastructure platforms, router integration, Wi-Fi LAN planning and deployment, and robust Internet connections. For details about Progent's network infrastructure consulting services for a remote workforce, visit network infrastructure support services for telecommuters.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides complete hosting services for all of a small company's servers in a setting that not only delivers the highest level of availability and extensibility but that is in addition easy for customers to migrate to a different service provider or to bring internally whenever your business situation calls for it. Progent's Private Cloud hosting service is based on tested virtualization techniques that allow small businesses with mixed environments to save dramatically on the expense of capital equipment, system support, and IT administration while getting enterprise-class reliability and an unparalleled level of vendor alternatives. Unlike ordinary SaaS hosting offerings, Progent's Private Cloud Hosting encompasses all server-based applications in a single centrally administered package, can handle the mixed- OS and non- standardized environments typical of smaller businesses, and keeps control of the software in the customer's hands so that moving to a different virtualized system is quick, safe, and affordable. This eliminates ending up a prisoner of a specific hosting provider while still offering all the economies related to ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Support
    Progent offers expert remote support services to help companies of any size integrate their information networks with popular public clouds including Microsoft Azure and Amazon AWS. Progent can help your it team to design and manage hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-centric solutions or in hybrid architectures that seamlessly combine local IT assets as well as cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a variety of public cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure design and deployment consulting, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform integration consulting. Progent has over two decades of experience providing high-level consulting support remotely, and Progent can help you complete your cloud migration projects quickly and within your budget.
Progent's Flat-rate Managed Services for Remote Network Management
Progent's value-priced ProSight series of managed services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection solution that incorporates SentinelOne's cutting edge behavior-based machine learning technology to guard endpoint devices and servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to manage the complete malware attack progression including protection, identification, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, device control, and web filtering through cutting-edge technologies incorporated within a single agent accessible from a unified control. Progent's security and virtualization consultants can help you to design and implement a ProSight ESP deployment that meets your organization's specific needs and that helps you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent action. Progent's consultants can also help you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services offer small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates your backup activities and allows fast recovery of vital data, applications and VMs that have become unavailable or damaged due to hardware breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can deliver world-class support to configure ProSight DPS to be compliant with regulatory standards like HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to recover your critical data. Find out more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller businesses to diagram, track, reconfigure and troubleshoot their networking appliances such as routers, firewalls, and load balancers as well as servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are always current, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating complex management activities, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, finding devices that require important updates, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of top data security vendors to deliver web-based control and comprehensive security for your email traffic. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a deeper layer of inspection for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by checking the state of vital assets that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT management staff and your Progent consultant so any looming issues can be addressed before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the applications. Because the system is virtualized, it can be moved easily to a different hosting solution without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT documentation, you can save up to 50% of time wasted looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size businesses to obtain an unbiased assessment of the overall health of their IT system. Powered by some of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits help you see how well the configuration of your essential network devices adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a more manageable Active Directory system. Both also include a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler network management, better compliance with government and industry security regulations, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and higher availability. Learn more about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief discussion with a Progent information assurance expert. The fact-finding interview is intended to help evaluate your company's ability either to stop or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information concerning your existing antivirus tools and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to build an efficient security and backup system that meets your business requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Is the Smart Alternative for Alexandria, Virginia Small Businesses
Progent's staff size, scope of information technology expertise, and familiarity with corporate network support enable small companies to avoid the pitfalls associated with over reliance on small service firms or independent engineers.

Working with Progent's Experts allows your small business to:

  • Avoid Excessive Reliance on Individual Consultants
    For network services, smaller companies often rely excessively on freelance consultants. Although individual service engineers carry lower expenses than larger support firms and can afford to bill apparently lower fees, they are frequently too busy to respond rapidly to critical problems. If an independent consultant is busy with different customer, ill, on vacation, or in training, the lack of backup staff may require your business to wait for help during an emergency. As your company grows, network unavailability or difficulties with line-of-business applications become more costly. The dollars you believed you were conserving on a freelancer can evaporate fast because of lost output. Also, when freelance engineers encounter unfamiliar technologies, the lack of a big consulting group to depend on for help requires them to train on the job while your organization ends up with the costs for their continuing training.

  • Have Access to Expertise in Sophisticated Information Technology Solutions
    Many smaller support firms or independent engineers who concentrate on small business IT support may excel at delivering connect-the-dots solutions but lack the experience to work efficiently with complicated IT configurations with mixed platforms, many offices, Voice over IP systems, mobile clients, integrated financial and operational applications, data-driven web sites, and custom line-of-business software. Progent's experience with global enterprises and Progent's large team of experts can benefit your business because enterprise environments are characteristically complex, support problems demand in-depth understanding of in numerous technical disciplines, and reaching a high degree of robustness, availability, and security calls for industry-tested processes.

  • Build a Firm Basis for Growth
    Small businesses typically begin with an IT system implemented on a tight budget. Without a proper basis, a sequence of ad hoc fixes commonly get thrown on top of a tenuous foundation. As a business evolves, stability and scalability problems can undermine the productivity of the organization. These networks require thorough evaluation, intelligent strategic analysis, and broad-based expertise to migrate to a network environment that can act as the solid foundation to meet critical business needs and support future growth.

  • Work with Solution Providers, Not Product Resellers
    Small companies need direction and education to navigate through an ever more complicated maze of technology options available for accelerating business growth and improving efficiency. Businesses do not need a network consultant or support organization that tries to promote products. Progent avoids conflicts of interest by not reselling hardware and software. Progent offers consulting and services only. This permits Progent to match technical support with the genuine needs of customers. Combining IT consulting and product reselling can result in a situation where the recommended solution is built around a preselected technology instead of being based on the actual requirements of a client.

Get in Touch with Progent
If your Alexandria, Virginia company needs to get in touch with Progent about IT outsourcing, consulting, or tech support services, phone 800-993-9400 or go to Contact Progent.

Fast Remote Network Assistance
For fast remote technical support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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    Microsoft Dynamics Business Central Design and Installation

    Microsoft Dynamics Business Central (previously, formerly} branded Dynamics NAV and Navision) offers small and midsize businesses a single platform for financial management, inventory, operations, capacity planning, procurement, sales, supply chain management, and business analytics. Progent's Dynamics 365 Business Central experts can help you to manage your legacy Dynamics NAV system or upgrade smoothly to a cloud-based, local, or hybrid deployment model.

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    Small to mid-sized companies can now get all the benefits of System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft and Cisco Premier IT support experts. With Progent's affordably priced network service programs, small and midsize businesses can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small company information systems world-class reliability, security, and productivity.

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    Nagios and MRTG are powerful, Open Source monitoring utilities that run under the Linux OS and can be used to monitor UNIX networks, Windows systems, or mixed-OS environments where Linux and MS Windows coexist. Nagios lets system managers to track network services such as SMTP, HTTP, SSH, and NNTP. MRTG allows you to graph the traffic in and out of SNMP network devices such as processors, routers, and switches. Progent's network monitoring consultants can help you use both these programs to tune and troubleshoot your system.

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    Lync Server 2013, rebranded Skype for Business, enables organizations of all sizes to build a centrally managed and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing model with IM, presence, web meetings with app sharing and whiteboard, and both IP-based and PSTN calling across a broad assortment of stationary PCs and mobile clients. Progent's certified Lync 2013 consultants and network integrators can help your company to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid model appropriate for your present and future plans, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your IT staff and end users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync Server 2013 with key Microsoft 365 apps such as Outlook and PowerPoint.

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    • wireless VoIP phone and Aironet APs Computer Consultant
    Wi-Fi VoIP phone integration Network Engineer

    Cisco's wireless VoIP phones are hardened Wi-Fi devices designed for professionals who are on the move within office, hospitality, retail or other environments where management wants portable phones that provide more control, data security and durability than is possible with the Bring-Your-Own-Device mode of workplace communications. Creating solutions with Cisco's wireless VoIP phones usually demands that you set up and fine tune numerous key pieces of your wireless infrastructure such as APs, switches, wireless LAN controllers, and management software. Progent's certified consultants can provide online and onsite assistance to help you create and maintain a Cisco wireless VoIP phone deployment by delivering services that range from troubleshooting the configuration of an IP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.

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    Support and Help CentOS Linux

    Progent's Linux support services offer small businesses and software developers help with administering and supporting Linux systems that run with Microsoft-based networks. Progent can give your organization contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide array of experience provides you with a convenient one-stop source to help you create and maintain a secure and reliable cross-platform network and communications infrastructure that allows Linux and Microsoft coexistence by combining Windows with major Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.

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    SQL Server 2005 delivers powerful, familiar tools to IT experts as well as to network users, lessening the complexity of designing, integrating, administering, and accessing company data and analytical programs on platforms ranging from mobile devices to enterprise data systems. The sophistication and integration demands of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and broad knowledge in designing and deploying data-driven, end-to-end business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.

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    ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating efficiently by tracking the health of vital assets that drive your network environment. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so that all potential problems can be addressed before they have a chance to disrupt productivity.

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    Progent has over two decades of background deploying, maintaining and troubleshooting the key platforms that make up System Center and can assist your organization to design, install, support, and fix your Microsoft System Center ecosystem to optimize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent can help your organization to migrate to the latest version of Microsoft System Center from a previous one or from another IT management platform to provide the advantages of best-in-class provisioning, centralized management, security and compliance, plus infrastructure and critical application performance monitoring.

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    Progent's Ekahau-certified Wi-Fi site design consultants can assist you to design, implement, enhance, manage and debug a Wi-Fi solution optimized for your facilities. Progent can provide online or onsite support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF signal measurement, Ekahau Analyzer for resolving RF issues, and Ekahau Insights for tracking the health of multiple Wi-Fi sites.

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    Systems Management Server provides extra functionality for change and configuration management of Windows-based networks via introducing Feature Packs. Feature Packs reduce the net operational expense of managing and configuring software products by making it easier to install system images, control mobile computers, and run management tools. In addition to advising you about ways to save management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and perform IT tasks involving processes that Feature Packs are intended to streamline. Progent's migration and update services can lower spending and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can show you how to define efficient processes and standards to manage handheld computers and intelligent portable communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security plan that includes policies, processes and IT products to keep your IT network protected.

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    ISA 2006 Integration

    Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet resources while enabling increased efficiency by making these applications accessible to legitimate remote users. ISA Server 2006 can protect corporate applications, services, and data throughout all network components with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server experts can help you plan, install, set up, and support ISA Server 2006 on your network so your company achieves a smart and affordable combination of protection, productivity, and speed.

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    Citrix NetScaler Online Technical Support

    Citrix offers a comprehensive family of platforms that deliver enterprise-level manageability, expandability, and performance for virtualizing servers and for server-based delivery of Windows desktops and applications. For delivering virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can assist you to assess the business benefits of Citrix technology and help you plan, validate, implement, troubleshoot, and maintain Citrix virtualization platforms.

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    Progent's experienced Cisco IT security consultants provide expert PIX and ASA Firewall consulting support including infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and application policy enforcement, sophisticated attack protection, and secure access services. Ranging from compact, easy-to-install desktop devices for small and home businesses to modular enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls provide a high level of protection, performance, and excellent reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed operating system, eliminating possible OS-specific security holes.

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    Progent's Microsoft and Cisco certified experts offer three ways to help mid-size and large companies create a cost-effective and successful in-house Computer Support Help Desk. Progent's help desk consulting services include ROI analysis, process study and enhancement, executive reporting, training of internal personnel, and documentation of procedures. Progent's Software Selection and Integration Support Services help organizations sift through the numerous top level Help Desk software packages on the market and decide which products might be excessively costly, miss key features, or align badly with your company's corporate culture. Progent also offers short-term staffing for companies who want to reinforce their in-house Help Desk staff for special tasks or to substitute for vacationing or indisposed personnel.

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    • CCIE Certified Computer Consulting Aironet 2600 Access Point
    Aironet 1500 Access Point Engineer

    Progent's certified wireless networking experts can help businesses of any size to plan, implement, manage and troubleshoot Cisco Aironet wireless access point solutions to provide the throughput, coverage, capacity, scale, security compliance and ease of management needed for seamless connectivity between Wi-Fi and wired networks. Progent can provide affordable remote and on-premises consulting services for end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can assist your business plan and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi APs.

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    Microsoft Certified Windows 7 Upgrade Consult

    Progent's certified engineers can provide remote and onsite consulting expertise to assist your company to administer, support, and repair PCs based on Microsoft Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, security and compliance, disaster recovery, online connectivity, mobile device integration, wireless network design, and remote network monitoring.

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    Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-based units engineered as value-priced wireless APs for small offices. Progent's Cisco CCIE Wi-Fi infrastructure experts can provide remote or on-premises integration and troubleshooting services to assist your organization to design, implement, upgrade, optimize, manage and debug Cisco Small Business wireless AP deployments of any scale or topology.

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    Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to deliver centralized control and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper layer of analysis for inbound email. For outbound email, the onsite gateway provides AV and anti-spam filtering, DLP, and encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.

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    If your company network combines Linux-based products technology with MS Windows, Progent can show you how to integrate your computers into a unified network that permits all your OS platforms to coexist for simple management, transparent dataflow, high availability, superior throughput, and strong protection. Progent's UNIX/Linux and Microsoft Windows integration assistance offerings include IT architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online technical support and repair, in-person technical support, and Helpdesk support.

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    Remote 24x7 monitoring, proactive alerts, and periodic analytical reporting are vital to maintaining the health of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of all sizes can get a level of network stability that was previously reserved for enterprises. Progent can provide a variety RMM options delivered as low-cost services created to help your company to identify and resolve a most IT network issues before they can hurt your business.

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    Progent's Windows Server 2019 disaster recovery preparedness experts can assist your business to plan and deploy a DR/BC system built around Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.

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    • Fault Tolerant Colo Consult
    Largest Fault Tolerant Data Centers Setup and Support

    Progent's Data Center engineers can show you how to identify fault-tolerant data centers that match the specific requirements of your business. High availability off-site data centers are especially attractive to small organizations due to of their affordability and convenience compared to pursuing a do-it-yourself strategy. Attempting to design an in-house data center with even a minimum level of fault tolerance is too expensive for the majority of small organizations. Progent can help you get all the advantages of non-stop data centers and 24x7 colo sites by providing a complete range of consulting and support services.
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