Alexandria Specialists for IT Service Providers
Seamless Temporary Support Staff Augmentation
Progent's Consulting, Help Desk Call Center, and Ticketing Support for IT Service Firms in Alexandria
Progent’s consulting services for IT service organizations in Alexandria Virginia enables your company to offer your clients Progent's consulting expertise and Help Desk Call Center support using your company's brand as a seamless supplement to your in-house IT services team. This can help you add to your revenue, fill out your service offerings, satisfy your customers, and improve your profits.
Progent’s nationwide team of network engineers, PC integration and troubleshooting technicians, IT administrators, and data security consultants have acted as seamless adjuncts to the support staffs of some of the country's biggest IT service firms. Progent’s breadth and depth of expertise enables you to widen the scope of your IT service business, and Progent’s close integration with your support team lets you strengthen and protect your branding.
Progent is an IT consulting firm with 20 years of background providing online consulting services to small and middle-size businesses. Progent is a Microsoft Certified Partner and has one of the biggest groups of Cisco CCIE network engineers of any independent IT support company in the world. Progent has provided online IT assistance and consulting to clients in every state in the U.S. (See recommendations from Progent's clients.)
Providing Progent's Support Services With Your Branding
Progent's reseller program for network service providers features transparent resale to your clients of world-class services. Progent invoices you directly and works under your direction to provide your customers support services under your brand. In addition, Progent offers an affordable Extended Hours Support Program for customers who need access to 24x7 technical support.
Help Desk and Ticketing for IT Service Organizations
Ticketing systems are the enabling technology behind an effective IT Call Center. But modern ticketing systems are not only expensive to acquire and staff, but also challenging to set up and maintain. Small or niche IT support companies rarely have the necessary resources. Progent's Call Center and ticketing solution offers IT service firms an economical way to retain their custom branding while delivering their customers world-class desktop support backed by an advanced ticketing platform and supplemented by rapid escalation to top-tier experts.
Features of Progent's Help Desk and Ticketing Program for Network Service Firms
Progent's Service Desk and ticketing program for IT service firms takes advantage of Progent's investments in advanced ticketing software, a remote desktop services team, and a network of geographically distributed subject matter experts. You can utilize Progent's ticketing system exclusively or Progent can establish data interchange with your current ticketing system. The standard and optional features available with Progent's Help Desk and ticketing program allow you to increase your support workload, the diversity of technologies your business can handle, the locations you can service, and your overall availability.
Important features of Progent's Call Center and ticketing program for IT support firms include:
- Progent's remote desktop support group delivers Level 1 end user support with 1-hour service level agreement to commence work during normal business hours.
- Normal service times are 5am to 7pm Pacific Standard Time (PST), five days per week.
- Extended support is available at extra cost.
- Optional on-premises service in larger metro areas is available across the US at additional cost.
- You retain full control of your clients and invoicing.
- Your customers submit requests using your custom branded web portal, a toll-free phone number, or by sending an email to your designated email address.
- Each client request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and updated remotely while they are active.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your SBEs.
Progent's Consulting for IT Service Providers
Progent's consulting expertise for network service firms allows you to become a sole point of contact for practically all technical expertise your clients may need. You can grow your staff and core IT skills at your own pace without being forced to turn down opportunities due to a lack of expertise or a shortage of personnel.
Key aspects of Progent's Reseller Program for IT Service Providers include:
- Transparent Support: Progent works as a seamless extension of your in-house IT service team, under your coordination, and invoices you instead of your customer.
- Granular Billing: Progent bills on a per-minute basis to reign in costs.
- Detailed Service Reporting: Progent uses an advanced service reporting system to make sure all services performed are thoroughly described. This enables you to shift account responsibilities to in-house personnel once you have sufficient staff and appropriate technical skills.
- Safely Grow Your IT Support Business: You can quickly and affordably take on more opportunities beyond your main areas of expertise and serve additional territories without assuming the risks involved with expanding your head count too quickly.
- Re-enforce Your Name: You can improve your positioning as a full-spectrum IT support provider by delivering more solutions to more customers under your own brand.
- Add to Your Services Portfolio: Progent can provide world-class expertise in a broad range of technologies and can be a dependable reservoir of skills for expanding your IT service operations.
- Rapid Problem Escalation: Thanks to a sizable roster of top-level consultants available, Progent can escalate rapidly from Tier 1 to Tier 3 support so even the most challenging problems can be handled fast.
- Keep Your Clients Satisfied: Happy clients keep coming back. By teaming with Progent, you can continue delivering solutions without ever requiring clients to seek help outside the fold.
- Online Technical Support Professionals: For 20 years, Progent has delivered online IT support from Call Center support to advanced consulting. Effective online service cuts costs and produces fast solutions.
- Top Industry Certifications: Progent’s IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity consultants have earned advanced certifications including CISSP-ISSAP, CISA, and CRISC. Learn more details about Progent's technology certifications.
Progent's Practice Areas for Alexandria, Virginia Organizations
Progent's nationwide team of certified consultants and technical experts offers Alexandria, Virginia organizations a wide range of remote technical guidance and debugging services. Practice areas offered under Progent's consulting program for IT service organizations include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange 2016 Migration
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Integration
- AD Design
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP Customization
- Microsoft Azure, Amazon AWS, Google Cloud
- Remote Network Technical Support
- Work from Home Support Services
- Cisco Network Infrastructure
- Juniper Infrastructure
- Cisco Routers Troubleshooting
- Security and Compliance Expertise
- Business Continuity Planning
- Penetration Testing
- Firewall Integration
- Help Desk Services
- Desktop Support
- Colo Data Center Support
- Operations Manager Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Programming
- Virtualization Management
- Hyper-V Deployment
- VMware vSphere Integration
- Citrix XenServer Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Support
- BYOD Management
- iPhone Integration
- Google Android Smartphone Integration
- Ransomware Recovery
- Backup/Restore Consulting
- Cisco IP Voice Technology and Video Conferencing
- Skype for Business and Microsoft Teams
- Wi-Fi Access Point Configuration
- WiFi Site Surveys
Learn More About Progent's Reseller Support for IT Service Providers in Alexandria, Virginia For additional details about Progent's reseller support for IT service organizations in Alexandria, Virginia, call 1-800-993-9400 or see Contact Progent.
An index of content::
Microsoft Mac and Linux Desktop Network Support Service
Desktop Technology Technical Services
Progent can deliver a wide array of affordable remote and onsite support services to help your business to deploy, administer, and troubleshoot desktops and handhelds powered by Windows, macOS/OS X, iOS, Android, or Linux.
Windows Mobile Troubleshooting
Smartphone Professional
Progent’s professionals offer experience in a variety of technologies related to mobile connectivity such as system architecture, Activesync, wireless security, mobile email, Windows Mobile, RIM Blackberry, and mobile application development. Progent's Microsoft and Cisco certified professionals can save your business work and expense by applying their wireless background to help you select and configure wireless connectivity solutions that fit the needs of your business. Progent can also optimize your IT architecture so that mobile data devices work more reliably.
Recruiter Microsoft Consultant Openings
Computer Consultant Job Openings
Progent is seeking to hire fulltime, solutions-driven Microsoft accredited engineers with Microsoft Certified Systems Engineer credentials; Cisco accredited system engineers with Cisco CCNP or CCIE credentials; security consultants who have CISSP or CISM or comparable security credentials; and advanced network architecture consultants with a background in mobile solutions, wireless networking, high availability, disaster recovery, information preservation, and VMware. Progent also seeks employees who can join our team of desktop support technicians and remote troubleshooting experts. In addition, Progent is looking for talented managers who can perform productively in Progent's fast-paced, virtual office culture.
System Center 2016 and Intune Consultants
System Center 2016 Security Remote Support
Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager and also have fast access to Progent’s Microsoft and Cisco Certified IT consulting professionals. With Progent's affordably priced IT service packages, small organizations can choose a basic System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small business networks world-class availability, protection, and performance.
Consulting ProSight IT asset management
ProSight password management system Consultancy
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard data about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save up to half of the time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you’re planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it.
Apple Macintosh Remote Technical Support
iPad Support and Setup
Progent's experts can provide macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Entourage and email expertise, network protection services, and one-on-one training. Progent can assist businesses to upgrade to macOS from Mac OS X or earlier editions of Apple OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent can also help your business with iPhone support and Apple iPad management, or migrating to iCloud. For business environments built solely on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, integrating and maintaining a network infrastructure that is available, secure, fast and able to achieve your organization's business goals.
Network Consulting Mobile Application Management
Mobile Application Management Remote Technical Support
Progent's Intune consultants can assist your organization to understand the business case for utilizing Microsoft Intune for configuring and managing your mobile computers including laptops, smartphones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can help you to define policies, set up test environments to confirm the benefits of Microsoft Intune for your environment, install Intune throughout your IT ecosystem, combine Intune with System Center Configuration Manager for unified change management, and maintain your Microsoft Intune solution.
24x7x365 Q and A about Microsoft Certified Professional Telecommuter Jobs
Q and A about Cisco CCDA Freelance Jobs
For answers to frequent enquiries concerning being employed by Progent, visit Jobs at Progent Q&A.
Meraki Switch Deployment Integration Support
Top Ranked Meraki Switch Remote Consulting
Cisco's Meraki family of access and aggregation switches are designed for sites ranging from small branches to campuses. Progent's Cisco-certified consultants can provide affordable remote consulting to help you to design and implement a productive network solution that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-based management tools, set up policies to maintain security, develop and test a disaster preparedness strategy, and troubleshoot issues associated with any facet of your Meraki ecosystem. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a unified networking infrastructure.
Dynamics GP/Great Plains Troubleshooting
Microsoft GP/Great Plains Computer Engineer
Progent’s Microsoft certified experts provide a variety of support services for Dynamics GP. Dynamics GP is a Microsoft accounting package and corporate management tool built, like all Microsoft financial solutions, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP 2010, the latest edition of Microsoft financial products in the Microsoft Dynamics GP/Great Plains line, offers a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Microsoft Dynamics GP is easy to deploy and configure, and with its modular design you are able to license only the functions you currently require, with the ability to add clients and enlarge capabilities in the future. Progent’s Microsoft Dynamics GP Software consulting experts can help you deploy, customize and administer Microsoft Dynamics GP 2010 and also earlier versions of Microsoft Dynamics GP/Great Plains.
Les Kent has a 35-year history of successful technology integration, corporate management, sales, and operations. He has demonstrated a talent for developing sophisticated information technology solutions during his time as as a system architect, application developer, project manager, implementation expert, and problem solver for small companies, start-ups, and global enterprises.
64-bit Server Online Support Services
64-bit Server Troubleshooting
Progent’s Microsoft-premier engineers can assist you to update your servers and/or workstations from 32 bits to 64 bits. Progent can assist you to understand the risks and benefits of moving to 64-bit processing, plan an affordable migration process that reduces operational disruptions, and offer economical, professional online help to assist your company to install 64-bit operating systems and application programs on your existing computers.
Lync Server 2013 PSTN Gateway Specialists
Lync Server 2013 topology Consult
Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and traditional PSTN telephony. Lync 2010 can extend the capability of Microsoft Exchange, SharePoint and Office desktop or Office 365 and streamlines management through integration with Active Directory. Lync 2010 can also reduce expenses by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or legacy video conferencing technology. Progent's certified IM and Presence experts can provide remote and onsite support services to help your company to maintain and repair your existing Lync 2010 environment or assess the advantages of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product. Progent can also help you to design and execute a smooth Skype for Business upgrade.
Biggest Offsite Employees Helpdesk Services Consultants
Top Ranked Offsite Workers Helpdesk Setup and Support
Progent can provide small and mid-size organizations supplemental or fully outsourced Help Desk support services for offsite employees.
Pennsylvania Small Business Server Support
Small Business Computer Consultants Idaho
If your business does not require urgent online help but you think you will need technical services with your network soon, you can save time and money and ensure that the right expertise will be available when you want it by getting in touch with a Progent sales specialist and signing up as a customer. For details, call 800-993-9400 or send email to information@progent.com.
24x7 UNIX Technology Professional
Top Solaris Technology Professional
Progent's Sun Solaris family consulting experts offer small businesses and developers support for administering and maintaining Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of experience provides you with a convenient one-stop consulting firm to show you how to build and maintain a secure and reliable cross-platform connectivity and communications solution that allows Sun Solaris and Microsoft interoperability by integrating Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Computer Engineer Part-Time CIO
Part-Time CIO Computer Consultants
Progent can provide the part-time or temporary services of a seasoned Chief Information Officer who can offer a broad perspective to help your company pick and maintain network technology to match your current situation and that can serve as a solid foundation for your growth. Progent's temporary CIO services provide economic leverage to organizations who want to optimize the benefits from their IT expenditures but who are without the budget or unwilling to take on one more executive-level manager to their head count. Because Progent is vendor-neutral, with a sizable staff of engineers certified to maintain all leading OS platforms and networking technologies plus a broad selection and business applications, Progent is in an ideal situation to offer unbiased recommendations as well as expert technical help for developing information systems that fit the special requirements of your business.
Microsoft Azure Active Directory Coding
Microsoft Azure IPsec configuration Contract Programmer
Progent's consultants can help you with any phase of Azure cloud migration such as needs analysis, prerequisites assessment, solution architecture, pre-production testing, implementation, automated administration, performance tuning, software license controls, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can assist your IT staff to set up and debug firewalls and VPN tunnels so that your clients can securely access to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you integrate key Microsoft technologies to work in the cloud including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist you to create a hybrid cloud environment that seamlessly combines on-premises datacenters with Azure services.
Microsoft SBS 2003 Remote Support Services
Small Business Server 2003 Technology Consulting
Microsoft Small Business Server (SBS) is an affordable suite of server products that provides the basis for a feature-rich but manageable IT network. The technical sophistication of the Microsoft .NET products bundled with Microsoft Small Business Server requires a computer consultant with hands-on experience designing and building seamless, comprehensive business technology environments. Progent's SBS Server consultants have an average of over a decade of experience supporting business networks based on Microsoft platforms. This experience assures you success in deploying, managing, and repairing network solutions that include the Microsoft Small Business Server package of servers and applications.
Technology Professional Internet Connection
Internet Service Provider Selection Consultancy
Progent can provide the cost-effective support of remote Internet connectivity experts to assist your organization to evaluate or enhance your Internet services so your Internet connectivity solution matches your business requirements. Support services provided by Progent include evaluation of your current bandwidth utilization, carrier and service plan comparison and selection, network provisioning, and overseeing a seamless move to a different ISP and/or service arrangement. Network provisioning can include optimizing current routers and configuring new ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol architectures.
ISA 2006 Technology Consulting Services
ISA 2006 Firewall Professional
ISA 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, virtual private network (VPN), proxy, and Web caching solution for protecting the Internet-facing applications of any sized business against a wide range of attacks. Progent's certified Internet Security and Acceleration Server consultants can show you how to plan, cost-justify, test, implement, customize and support the any edition of ISA Server on your network.
Contract Cisco Consultant Telecommute Jobs
Freelance CRM Consultants Contractor Jobs
Progent's Experts Team offers support in important fields such as Macintosh networking and programs; Support for Linux-powered, UNIX, and Sun environments; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and specialized program help; Chief Information Officer, management information analyst, and project management services; Special applications development and deployment; Web, eCommerce, EDI, and customer information portal development and integration; Database management and efficiency help; Business intelligence expertise; and Telecommunications systems consulting.
Network Management Computer Consulting Firms
Small Office Computer Consulting Cisco Network Management
Progent's Cisco-Premier network engineers can help you to run Cisco's network management tools alongside a variety of powerful third-party applications to create a comprehensive network management solution to keep your network running reliably, fully utilize expensive resources, protect your data, recover rapidly from device failure or malicious assaults, and enable you to expand or reassign network resources sensibly and affordably as your company evolves.
Herakles Colocation Center Test Lab Services
QoS Test Lab Services
Progent's Test and Training Lab located at the QTS Data Center is available for testing mission-critical applications, creating efficient migration procedures, evaluating and optimizing performance, designing or validating disaster recovery solutions, resolving compatibility issues, and establishing training environments for new products and technologies. For Progent customers who lack adequate in-house resources to assemble effective pilot environments, the lab reduces capital costs and engineering risk while keeping critical network initiatives on schedule.
Exchange Server Hosting Engineers
Hosting for Exchange Specialist
Progent's MS Exchange Server Hosting Support Services offer an enterprise-class data center that features redundant electrical and cooling systems, round-the-clock site security and operations center, and failover access to Internet backbone service providers. Hosted Exchange servers are configured as virtualized servers for fault tolerance, easy expandability, and fast restoration. Progent's services include integration with your business network, connectivity with handheld communication devices, automated monitoring of efficiency and security, spam and virus filtering, security update and revision control, Help Desk Call Center support, per-day data backup, and full email administration services.
Technology Consulting Services Postini
Top Antispam Technical Support Services
E-Mail Guard is Progent's economical spam filtering and virus defense solution that gives small companies world-class protection from spam, viruses, DHA attacks, and other types of e-mail-based attacks on IT systems. E-Mail Guard is based on Postini's Perimeter Manager, a full suite of web-managed antispam and virus protection services that ward off email attacks before they can penetrate the network firewall. Perimeter Manager also allows administrators monitor and manage their email application, irrespective of server platform, hardware type, or data center location.
Support Office 365 Gmail migration
Office 365 and iOS Support and Help
Microsoft supports transparent hybrid environments that integrate Office 365 Exchange Online and local Exchange deployments. This permits you to have certain mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help your organization with any facet of planning, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you through challenging technical issues and also can provide extensive project management outsourcing to make sure your hybrid Office 365 initiative is completed on time and on budget.
After Hours Windows Server 2008 R2 Outsourcing
Microsoft Windows 2008 R2 Network Engineer
Progent's Microsoft-certified consultants can assist you you to calculate the benefits of Windows Server 2008 for your business, develop pilot programs and migration strategies, install Windows Server 2008 with your network infrastructure and workload, educate your IT staff how to use enhanced administration utilities, and deliver continuing consulting and tech support via low-cost options such as Help Desk Call Center support and online technical assistance.
Delaware Computer Companies
Alabama Outsource
Progent’s National Support Center provides national remote support for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified service professionals offer telephone help and remote secure network access to troubleshoot and resolve network problems quickly and economically. The breadth of IT experience available from Progent's staff of country-wide service engineers makes it possible to escalate even the toughest network issues to competent experts as needed.
Android printing Integration
Android and Office integration Support Services
Progent's seasoned group of network consultants and subject matter specialists have extensive experience delivering online and onsite assistance for organizations of all sizes who want to incorporate Android phones and tablets into their information networks so that mobile clients can be productive from virtually anywhere. Progent has the breadth of skills to resolve network problems that span numerous manufacturers and that represent a mix of older and up-to-date information technology. Progent offers budget-friendly online consulting to assist you with any aspect of designing, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed support to assist you to handle particularly challenging IT issues, or Progent can provide outsourced or co-sourced project management services to ensure that you finish strategic IT initiatives on time and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers expertise with all major operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or one-on-one training to show you how to manage and use Android phones and tablets securely and productively.
OS X Online Professionals
macOS Phone-based Engineers
Progent provides national online phone support and troubleshooting services for businesses who operate Apple Mac OS X networks or whose information systems include a mix of Mac with Microsoft technology. Progent's engineers offer Mac clients a range of services including desktop assistance, upgrading to the current edition of OS X from other earlier versions of macOS and Mac OS X, plus help with Mac application software. Progent can also help you with Apple iPhone and iPad synchronization and troubleshooting, or moving to iCloud. Remote network consulting offers maximum return for your IT budget by extending client productivity and shortening the hours billed for network repair services. Sophisticated remote support technology and experienced technicians and consultants combine to enable Progent to solve most network issues without wasting time and money by going to your location. In the vast majority of situations your IT problems can be dealt with over the phone or via a mix of telephone help and online access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP certified security specialists to assist you with the most challenging system problems.
ProSight Hosting for Virtual Servers Professionals
Private Cloud Hosting for Virtual Data Centers Consulting
Progent's ProSight Virtual hosting services provide small and midsize companies a variety of benefits including lower capital costs, reductions in operational expense, improved executive focus, enterprise-class protection, greater fault tolerance, and regulatory compliance.
After Hours Microsoft Network Consultation
Microsoft Services
Progent’s IT outsourcing packages offer budget-friendly network support for small organizations. Whether it includes planning system infrastructure, setting up an internal Help Desk or using an outside one, deploying a new email platform, monitoring your network, or developing a web-based eCommerce solution, outsourcing your network technical services can reduce costs and eliminate uncertainties, permitting IT support expenses to grow in a more moderate and manageable fashion than is possible by assembling a bulky, all-purpose internal IT organization. Progent’s Outsourcing White Paper and datasheets show how Progent can help you create a protected and highly available network architecture for your vital applications based on Windows such as Office XP, Microsoft Office 2003, and Office 2000.
Meraki Outdoor APs On-site Support
Wireless Support and Setup
Progent's Cisco-certified wireless integration experts can help you to configure, administer, and troubleshoot Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Online Support SQL Server 2014 Security
Best Technology Consulting Services SQL Server 2014 Cardinality Estimation
SQL Server 2014 includes significant enhancements in key areas including performance, availability, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works seamlessly with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services including planning, configuration, management, troubleshooting, and application development services to help organizations of any size to realize maximum business value from their SQL Server 2014 deployment.
Security Penetration Testing Cybersecurity Firm
24/7 Security Penetration Testing Security Audit Services
Stealth penetration testing is an important part of any overall IT system security strategy. Progent’s security experts can run extensive penetration checks without the knowledge of your company's in-house network support resources. Stealth penetration testing uncovers whether current security defense tools such as intrusion detection warnings and event log monitoring are correctly set up and actively monitored.
Microsoft T-SQL Development Firm
Microsoft SQL Server Security Consultants
Microsoft SQL Server 2005 delivers powerful, standardized tools to IT experts and information workers, lessening the complexity of creating, deploying, administering, and using enterprise data and database applications on platforms ranging from handheld devices to enterprise data networks. The complexity and integration demands of Microsoft SQL Server 2005 require a network consulting firm with real-world expertise and broad knowledge in planning and deploying information-based, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
SCOM 2012 Consulting
SCOM 2012 Cloud Monitoring Professional
Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, optimizing and troubleshooting Microsoft SCOM solutions and offer companies of all sizes expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience required to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also assist you to import and set up SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or on-premises technical support to help you to remediate serious problems detected by System Center 2012 Operations Manager.
Consulting Services Linux RedHat Remote
Linux Phone-based Information Technology Management
Progent offers national urgent help and consulting services for companies that operate environments based on versions of Linux or whose information systems feature a mix of Linux platforms/Linux and Microsoft products. Online network consulting provides maximum return for your information technology budget by protecting user efficiency and limiting the hours billed for network repair services. Sophisticated online support technology and experienced technicians and consultants allow Progent to handle the majority of IT problems without wasting time and money by traveling to your site. In most of cases your network issues can be dealt with over the phone or through a combination of phone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISSP premier security professionals to help you with the most difficult network problems.
24/7/365 Exchange 2019 Integration Network Consultants
Exchange 2019 Mailbox Migration Consulting
Progent can assist your organization in any facet of your upgrade to Microsoft Exchange Server 2019 including configuring Windows Server 2019 for hosting Exchange; designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing; building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook clients.
