Alexandria Consulting Experts for Network Service Organizations
Transparent Temporary Staff Augmentation
Progent's Consulting Expertise, Help Desk, and Ticketing for IT Service Organizations in Alexandria
Progent's consulting support for IT service organizations in Alexandria Virginia enables you to provide your clients Progent's consulting expertise and Help Desk Call Center support with your brand as a seamless augmentation of your in-house network services group. This can help you grow your revenue, close gaps in your service catalog, create happy customers, and increase your profits.
Progent's nationwide team of network infrastructure experts, desktop support specialists, network administrators, and cybersecurity consultants have acted as transparent supplements to the support groups of some of the country's largest IT service firms. Progent's breadth and depth of technical knowledge enables you to add to the capabilities of your IT support business, and Progent's transparency helps you elevate and preserve your branding.
Progent is a network support firm with 20 years of background delivering remote expertise to small and mid-size companies. Progent is a Microsoft Partner and maintains one of the biggest teams of Cisco CCIE network infrastructure experts of any private IT support company in the world. Progent has provided online technical support and advanced consulting to clients in every state in the U.S. (See testimonials from Progent's customers.)
Using Progent's Services Under Your Branding
Progent's reseller program for IT service providers features transparent resale to your clients of professional services. Progent invoices your firm directly and works under your direction to provide your clients consulting and support services under your branding. In addition, Progent offers a low-cost Off-hours Support Program for customers who need 24x7 support.
Help Desk Call Center and Ticketing for IT Service Firms
Ticketing systems are the heart of an effective Help Desk. But enterprise-grade ticketing platforms are not only costly to license and staff, but difficult to configure and manage. Smaller IT service companies do not have the required financial or human resources. Progent's Service Desk and ticketing program offers IT service firms an affordable way to retain their company branding while delivering their clients responsive desktop support backed by an advanced ticketing platform and reinforced by rapid escalation to top-tier experts.
Key Features of Progent's Help Desk Call Center and Ticketing Solution for IT Service Providers
Progent's Service Desk and ticketing program for IT service companies takes advantage of Progent's investments in highly scalable ticketing software, an online desktop support staff, and a group of geographically distributed subject matter experts. You can utilize Progent's ticketing platform as a secure tenant or Progent can set up data interchange with your existing ticketing platform. The features offered with Progent's Help Desk and ticketing program allow your IT service firm to expand your support workload, the diversity of technical issues your company can take on, the number of locations you can service, and your overall availability.
Key features of Progent's Service Desk and ticketing solution for IT support firms include:
- Progent's online desktop support staff provides Level 1 end user help with 1-hour SLA to commence work during normal business hours.
- Normal service hours are 5am to 7pm Pacific Standard Time, five days per week.
- Extended support is available at extra cost.
- Optional on-premises support in larger metros is available throughout the US at extra cost.
- You keep complete control of your customers and billing.
- Your customers enter incident reports through your custom branded Internet portal, a toll-free phone number, or by directing an email to your specified mailbox.
- Each client request automatically becomes an open request in the ticket system.
- Tickets can be tracked and updated remotely until resolution.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your SMEs.
Progent's Consulting for Network Service Firms
Progent's consulting expertise for network service organizations allows your support team to become a single source for virtually all technical expertise your clients may require. You can grow your team and strategic in-house competencies at your own pace without being forced to decline new business due to a lack of in-house expertise or the absence of personnel.
Important aspects of Progent's Reseller Program for Network Service Firms include:
- Transparent Support: Progent works as a transparent extension of your in-house IT service team, under your coordination, and invoices your firm instead of your customer.
- By-the-Minute Billing: Progent charges by the minute to reign in expenses.
- Detailed Reporting: Progent utilizes an advanced reporting platform to make sure all IT services delivered are fully described. This enables you to transfer account assignments to internal personnel when you have enough staff and appropriate skill sets.
- Safely Expand Your Service Practice: You can quickly and affordably accept additional opportunities beyond your core areas of expertise and serve additional geographies without assuming the risks associated with expanding your head count too quickly.
- Re-enforce Your Brand: You can improve your mind share as a comprehensive IT service firm by offering more services to more customers under your own brand.
- Flesh Out Your Services Portfolio: Progent can provide top-tier expertise in a broad array of IT disciplines and can act as a dependable reservoir of skills for growing your IT support operations.
- Rapid Problem Escalation: With a sizable roster of high-level technology experts ready to help, Progent can escalate quickly from Tier 1 to Tier 3 services so even the most challenging issues get resolved fast.
- Make Your Clients Satisfied: Satisfied clients are loyal. By joining with Progent, you can continue making your customers successful without ever forcing clients to seek help from your competitors.
- Online Support Experts: For 20 years, Progent has delivered remote IT support ranging from Help Desk support to high-level consulting. Effective remote support cuts costs while delivering fast solutions.
- Advanced Certifications: Progent's IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts hold top certifications including CISSP-ISSAP, CISM, and GIAC. Find out more about Progent's industry certifications.
Progent's Practice Areas for Alexandria, Virginia Organizations
Progent's veteran team of certified engineers can provide Alexandria, Virginia organizations a broad array of remote consulting and troubleshooting services. Practice areas covered under Progent's consulting program for IT service firms include:
- Exchange 2019 and 365 Exchange Online Consulting
- Exchange 2016 Integration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 11 Upgrade Support Services
- Windows 10 Configuration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Integration
- Active Directory and MS Entra Design
- Office/Microsoft 365 Configuration
- Dynamics GP (Great Plains) Expertise
- Azure, Amazon AWS, Google Cloud
- Remote IT Technical Support
- Work from Home Support Services
- Cisco Network Infrastructure
- Juniper Technology
- Cisco Routers Integration
- Cybersecurity Consultants
- Business Continuity Preparedness
- Penetration Testing
- Firewall Configuration
- Call Center Outsourcing
- Desktop Support Services
- Colocation Center Support
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager Automation
- Microsoft Access Development
- Virtualization Automation
- Rapid, Low-cost .NET Software Development.
- Hyper-V Setup
- VMware vSphere and vCenter Configuration
- Citrix XenApp and XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iOS Support
- BYOD Integration
- Apple iPhone Integration
- Android Phone Management
- Ransomware Defense/Recovery
- Backup/Recovery Expertise
- Cisco VoIP Phones and Telepresence
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi 6/6E Access Point Setup
- Wi-Fi Site Assessments
Learn More Details About Progent's Reseller Program for Network Service Providers in Alexandria, Virginia For more details about Progent's reseller program for IT service organizations in Alexandria, Virginia, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Upgrading Exchange 2000
24x7 Microsoft Exchange Upgrade Outsourcing
Progent is among the most expert network support firms for creating e-mail solutions powered by Exchange 2000. Progent is skilled in helping small and mid-size businesses derive all the advantages of Microsoft Exchange Server 2000 under common scenarios such as upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.
System Center 2016 Security and Compliance Computer Consultant
System Center 2016 and Windows Server 2016 IT Consultant
Small to mid-sized companies can now get all the advantages of Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Premier network support professionals. With Progent's economically priced network support packages, small businesses can select a basic Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer small business information systems world-class availability, protection, and performance.
Consulting SharePoint Web Parts
Technology Consulting Services SharePoint Designer 2010
Progent's Microsoft engineers offer affordable online support and programming services to assist you to plan, implement, administer, and troubleshoot Microsoft SharePoint 2010 environments that can include web sites that can function as portals, extranets, document management applications, blogs, data warehouses, business analytics, enterprise search, Visio-driven workflows, and other tools to promote and enhance information sharing. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with other data sources as well as with Microsoft's popular desktop applications including Excel, Word, PowerPoint, and Project. Progent can help you to migrate from previous versions of SharePoint or adapt a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 solution.
Technology Professional Multiple cloud integration
Amazon AWS hybrid cloud solutions Professionals
Progent can assist your IT team to design and manage hybrid environments that can include Windows and Linux systems and applications in both cloud-centric solutions or in hybrid topologies that combine local resources along with one or more cloud services. To help you to incorporate cloud services with networks, Progent offers a range of public cloud integration services that include Microsoft Azure hybrid cloud planning and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has two decades of background providing high-level consulting services remotely, and Progent can help you complete your cloud integration initiatives on schedule and within your budget.
Data Center Specialists
Configuration Fault Tolerant Data Centers
Progent's Data Center professionals can show you how to select fault-tolerant data centers that match the specific needs of your business. High availability Internet Data Centers are especially appealing to small businesses because of their affordability and convenience in comparison to taking a do-it-yourself approach. Attempting to create an on-site data center with even a basic degree of fault tolerance is too costly for most small companies. Progent can help you reap all the benefits of non-stop data centers and 24x7 colo sites by offering a complete range of consulting and support services.
Open Now Proxim Wireless Case Study
Building to Building Wireless Example Application
Progent delivered a wireless networking solution that allowed a school to increase efficiency and avoid the recurring costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for interfacing remote locations as far as 2.5 miles apart and can reach even greater ranges. This wireless solution offered improved performance and reliability than simply amplifying the 802.11b network, and because it uses the 5.8Ghz spectrum it provided immunity to local interference.
ProSight Virtual Machine Hosting Technology Professional
Private Cloud Hosting for Virtual Data Centers Consulting
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small organization's production servers in a solution that gives the highest level of dependability and expandability and is also easy to transfer to any data center. ProSight Virtual Hosting and management services are based on mature virtualization technologies that allow small and midsize businesses with multi- platform environments to save dramatically on the expense of capital equipment, system support, and network administration while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor independence.
Exchange SE Office 365 Integration Engineer
Support and Integration Microsoft Exchange SE
Progent can help you in any facet of your migration to Exchange Server 2019 such as deploying Windows Server 2019 as a host for Exchange; planning high availability architecture for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing; setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook.
CISSP Certified Cybersecurity Consulting Services
Technical Support Services CISSP Certified
Progent's CISSP-certified network security consultants can assist organizations of any size with any facet of IT security. Progent can help create cost-effective cybersecurity solutions that protect a small office against advanced malware attacks or Progent can plan, deploy, and manage an end-to-end security environment for hybrid networks that accommodate onsite, remote, and mobile users sharing network resources distributed across a mix of physical datacenters and public and private clouds.
Microsoft Certified Partner Windows Skills Transfer
Network Knowledge Transfer
Progent practices knowledge transfer from Progent's support experts to clients. By educating clients to resolve technical issues that are within their scope, Progent can focus on providing high-value services where Progent has few competitors. Medium-size companies who utilize familiar independent consultants or who maintain internal support staffs benefit when Progent passes on knowledge about critical technology and tested methodologies to make their IT environments more reliable, protected, and productive.
Office Word and PDF Consulting Services
Office Word Consult
Progent's Microsoft Office Word and Microsoft 365 Word experts offer a broad range of economical online consulting services to help your organization to manage your legacy Microsoft Office Word solution or assist you to move to a current version of Office Word. Services offered by Progent's Word experts include VBA software development, identifying and resolving compatibility issues between various releases of Word, interfacing Office Word with other Microsoft Office apps such as Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet integration, and online training classes tailored for individuals or groups.
Great Plains Computer Consultant
Microsoft GP/Great Plains Consulting
Key characteristics of Dynamics GP/Great Plains accounting include a modular structure that lets you license only the functionality you need, a standards-based architecture based on Microsoft technologies to secure your investment and provide a tightly interconnected environment, advanced reporting services that allow you to monitor all operations, revenues and expenses and sales patterns, integration with Microsoft Office to enable access to business information, the ability to integrate information from virtually any db software or workstation software into Microsoft GP, plus an open architecture that makes it possible to develop specialized applications. Progent can help you set up and support a reliable, protected server and communications network to support Microsoft Dynamics GP, and can provide experienced GP/Great Plains support professionals to help you turn the advanced features of Microsoft Dynamics GP business accounting software into a high-value business management solution.
Windows Server 2025 Azure Arc On-site Support
Windows Server 2025 Secured-core server Consulting
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Nephilim ransomware recovery Consultant Services
Phobos ransomware recovery Specialists
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, monitor and protect your network, help with negotiating a settlement with a hacker, and restore an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Problem Escalation Through Teamwork Tech Consultants
Access to External Support Databases Network Support Group
Progent's team of Microsoft and Cisco Premier Certified experts average more than a decade of hands-on professional experience, in the trenches of IT service, executing a broad range of IT projects for a large mix of customers. Each Progent support professional shares a refined set of personal best practices which are incorporated into shared leading practices standards that Progent instills in its consulting staff. This guarantees that you get not only expert IT skills, but also a support engineer with proven approaches for using technical knowledge to repair actual network problems rapidly.
SCVMM 2012 and Hyper-V Online Technical Support
SCVMM 2012 and SharePoint Online Support Services
Progent can assist businesses of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your business to upgrade from an older version of System Center Virtual Machine Manager or from a third-party management system, and Progent can assist you to enhance and troubleshoot your existing SCVMM ecosystem so you get the highest possible business value.
Solaris Consult
Sun Solaris Consultant Services
If your office network mixes Sun Solaris platforms with Microsoft Windows, Progent can assist you to integrate your servers into a unified environment that allows all your operating systems to run side by side for simple management, transparent dataflow, high availability, superior throughput, and strong security. Progent's Sun Solaris and Windows coexistence assistance services feature IT infrastructure integration and service, consulting for Windows services for UNIX, online network monitoring and management, remote technical help and repair, on-site technical support, and Contact Center services.
Cisco Computer Support Companies
Cisco VoIP Network Assessments
Progent's Cisco certified network infrastructure experts have extensive background assisting Internet Service Providers to design, implement, administer, optimize, and troubleshoot high-availability, extensible network environments appropriate for public networks.
SonicWall Gateway Security Suite Information Technology Consulting
SonicWall NSA 9450 Firewall Auditing
Progent's certified SonicWall firewall consultants can show you how to deploy, manage, and update SonicWall firewall devices including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security experts can show you how to incorporate SonicWall firewalls into a complete network protection solution and build protection into your business processes.
Hyper-V Consultant
Professional Microsoft Hyper-V 3.0 Server Virtualization
Progent's Microsoft-certified professionals can assist you to analyze the potential benefits of Hyper-V-based server virtualization for your company, conduct test installations to validate Hyper-V's compatibility with your production applications, assess your network infrastructure for optimal operation with virtual server solutions, help you in moving to Windows Server 2008 and setting up Windows Hyper-V, educate your IT staff to monitor and manage Hyper-V, offer world-class consulting help for enhancing the protection of your virtual servers, establish and test disaster recovery procedures that maximize system availability, and deliver ongoing consulting and technical support including low-cost online troubleshooting and comprehensive Help Desk outsourcing.
wireless IP phones and Aironet APs IT Consultants
Wi-Fi VoIP phone integration IT Consultants
Cisco's wireless IP phones are hardened Wi-Fi handsets designed for workers who are mobile within campus, hospitality, retail or other venues where management wants portable phones that provide more administrative control, security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Successful integration of Cisco's wireless IP phones typically requires that you configure and optimize many components of your Wi-Fi infrastructure including APs, switches, wireless LAN controllers, and network management tools. Progent's Cisco-certified consultants offer online and on-premises support to help your organization create and administer a Cisco wireless IP phone deployment by providing integration services that can range from troubleshooting the configuration of a wireless IP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.
Windows 2008 Cluster Server Technology Consulting Services
Outsourcing Microsoft Windows 2008 Cluster Server
The clustering technology incorporated into the high-end versions of MS Windows Server 2008 is dramatically re-engineered to streamline the deployment, setup, and maintenance of clusters that offer greater levels of network dependability, security, efficiency, and flexibility. New or enhanced capabilities include automated cluster Validation, easier setup and deployment, improved cluster administration, redesigned cluster infrastructure for increased availability, hardened protection and quorum models, elimination of failure points, more disk and memory capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist you assess the business benefits of failover clusters, design and execute a deployment, educate your IT staff to manage your cluster environment, provide ongoing consulting and support services, and produce and test a business continuity plan.
VMware vSphere Hypervisor Technology Professional
Specialists VMware Hy7brid Cloud
Progent offers the support of a certified VMware VCDX expert to help you design, configure, manage and troubleshoot VMware vSphere and vCloud-based virtualization solution for local datacenters, cloud environments, or hybrid deployments. Progent can provide advanced knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent offers in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud Suite tools for administering private and public cloud and hybrid cloud environments that deliver maximum uptime, data security, and application mobility.
ProSight Reporting SentinelOne Remote Network Monitoring Professionals
24x7x365 ProSight Reporting Auvik Network Managemrnt Technical Consultant
ProSight Reporting is an expanding family of real-time reporting plug-ins created to integrate with the leading ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Apple OS X On-site Support
Apple OS X IT Consultant
Progent's consultants can provide macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Microsoft Entourage and email help, network protection services, and one-on-one training. Progent can help clients to upgrade to macOS from OS X or earlier editions of Apple Mac OS X and Progent can provide expertise with Apple Mac applications. Progent's specialists in Apple technology can also help you with iPhone support and Apple iPad management, or moving to Apple's iCloud services. For computer networks based solely on macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of designing, integrating and supporting a network infrastructure that is available, secure, efficient and aligned with your organization's business goals.
MSP360 Exchange Mailbox Backup On-site Technical Support
MSP360 GSuite Backup Outsourcing
Progent can assist you to design, deploy and debug a backup plan based on MSP360 software. MSP360 offers file/folder or image-based backup/restore for virtual machines and physical computers, supports all leading public clouds, and permits businesses to build a data protection ecosystem with a low RTO and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and management of your backup environment to protect against data loss resulting from human mistakes, system errors, ill-intentioned users, and malware attacks such as ransomware. To find out more, visit ProSight DPS 360 Backup services.
Microsoft Partner Technology Consultant
Certified Microsoft Partner Support Firms
Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who receive the highest client endorsement and are afforded the closest working relationship with Microsoft. The knowledge, skills, and dedication needed to earn the status of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your business more complete technical solutions for your IT system.
Barracuda Networks F600D Series Firewalls Cybersecurity Contractors
Security Team Barracuda Networks SSL VPN
Barracuda's budget-friendly CloudGen Firewall appliances offer web filtering, remote connectivity, SSL tunnel VPN, secure SD-WAN, and modern Zero-Trust support with centrally managed and monitored services across your whole enterprise including on-premises, cloud, and hybrid network models. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent can deliver the expertise to serve as your one-stop source for network support, administration, training, and security expertise.
24-Hour Exchange Server 2010 Migration Consultant
Microsoft Experts Exchange Migration Consultant
Progent's Microsoft and Cisco-certified network experts can assist your organization to determine the benefits of Microsoft Exchange 2010 for your company and can help you to plan and carry out an efficient migration to Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will offer fast payback by increasing your productivity, cutting the cost of equipment and service, simplifying management, and consolidating your key communications platforms.
Duo Multi-factor Authentication Consulting
Two-factor Authentication Integration Support
Progent's Duo service plans incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation on Apple iOS, Android, and other personal devices.
Juniper Junos J-Web Network Consultants
Juniper Junos Configuration Information Technology Consulting
Progent's Juniper Networks-authorized network engineer can help your company to plan and implement Juniper Firewall and VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade smoothly from discontinued products to the latest versions. Progent's Junos OS engineers can also offer expertise with Juniper's premier network operating system to help your business to streamline the management and strengthen the protection of your Juniper VPN appliances and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software productss and can assist you manage networks that include a combination of Juniper's OS platforms.
Cisco firewall IPS Online Consulting
ASA and PIX Support Services
Progent's Cisco-Certified technology consultants provide experienced PIX Firewall consulting services encompassing architecture, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack security, and secure access services. Ranging from small, plug-and-play desktop devices for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a healthy combination of security, performance and availability for business networks of all sizes. PIX firewalls are build around a proven, specially designed operating system, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and networking services, including powerful application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and flexible administrative solutions. Progent's Cisco consultants can help you select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Microsoft SBS Premium Add-on Specialist
Small Business Server 2011 Support Services
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that provides the basis for a powerful but manageable IT network. The inter-connectivity demands of the Microsoft .NET functions included with Microsoft Small Business Server calls for a network expert with hands-on background and broad experience in planning and building cohesive and comprehensive business technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in installing, managing, and troubleshooting IT solutions based on the SBS line of servers and programs.
Support and Integration SCCM Asset Management
System Center Configuration Manager Consultant
Configuration Manager automates software provisioning across multiple sites, simplifies compliance settings management, keeps track of network assets, protects against corporate data leakage, provides health reporting, allows secure end-user self service, and delivers a common point of control for administering mixed-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration experts can help you with any aspect of designing, implementing, operating and repairing a SCCM deployment for on-premises, cloud, or hybrid networks.
Horizon3.ai NodeZero Certified PEN Testing Security Audit Services
Firewall Support Horizon3.ai NodeZero Certified Cybersecurity Pen Testing
Progent's certified cybersecurity experts can run NodeZero-based threat assessments to verify your security monitoring and protection tools and policies are correctly set up and effective.
Work from Home Video Conferencing Help and Support
Teleworker Video Conferencing Engineer
Progent can help small and mid-size organizations to deploy and debug teleconferencing solutions to allow their at-home workforce to collaborate efficiently with fellow workers and clients.
Microsoft Windows 10 Professionals
IT Consultants Windows 10 Installation
Progent's Windows consulting experts can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an older release of Windows. Remote and onsite evaluation and upgrade services for Windows 10 offered by Progent include Return on Investment estimates, project supervision, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile device management, teleworker access, security and compliance, streamlined provisioning and administration, network infrastructure optimization, Wi-Fi support, business continuity planning, group and personal training for IT support personnel and end users, and post-migration technical help.
Computer Consulting ProSight Reporting Infrastructure Management
ProSight Reporting ConnectWise Manage Ticketing Configuration
ProSight Reporting is an expanding line of real-time reporting plug-ins created to integrate with the industry's top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
24/7 CISA Security Audit Services
Consultants Cybersecurity Audit
The Certified Information Systems Auditor accreditation is an important qualification that represents mastery in information system security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has consultants undergo a comprehensive test administered by the ISACA international professional group. Progent can provide the services of a CISA-Certified Cybersecurity audit consultant trained to help businesses in the fields of information systems audit services, IT enforcement, systems and infrastructure ROI, information technology service delivery, safeguarding of information assets, and business continuity planning.
