Alexandria Microsoft Certified Consulting
Microsoft Dynamics GP (Great Plains) Upgrade and Enhancement Consulting
Dynamics GP, originally called Great Plains, has a lengthier history than virtually any other enterprise resource planning (ERP) platform written for Windows. Microsoft Dynamics GP is a proven, full-featured application and is one of the most popular ERP systems for SMBs, with around 50,000 active customers worldwide. A number of organizations who have relied on Dynamics GP for years or decades have managed to defer upgrades and maintenance long enough that they are now running seriously out-of-date software and rickety network infrastructure. This can be risky. Meanwhile, a common complaint we hear from prospective clients is that they have trouble finding veteran Microsoft Dynamics GP consultants who can provide in-depth knowledge about how to upgrade their Dynamics GP system efficiently and derive the maximum benefit from the application.
The more a business tries to make do with outdated versions of Dynamics GP, the more challenging the migration procedure becomes. When server hardware or disk systems break down, there may be no equivalent hardware on the market to replace them. When editions of Windows Server used to host Dynamics GP arrive at end-of-support status, vital security patches stop being distributed. Current editions of SQL Server may not work with your important GP customizations. Next-generation products like Microsoft's Power BI may not be an option. Organizations investigating an update of their Dynamics GP environment can be intimidated by the volume of components there are to the puzzle. And the cost suggested for an upgrade may seem astronomical.
Dynamics GP Upgrade and Customization Services Offered by Progent
Progent has offered support for Microsoft Dynamics GP and Great Plains for more than 20 years, and Progent's tested experts have provided high-level and economical online integration consulting for Windows-based networks to organizations in every state in the U.S. By combining in-depth experience with all releases of Microsoft Dynamics GP along with world-class network integration skills, Progent is uniquely qualified to make sure your Alexandria, Virginia business get the most out of GP/Great Plains.
We partner with our customers and begin by understanding their requirements. Once we have an understanding of the situation and the areas needing improvement we provide our recommendations. Recommendations may include a migration to a newer and fully supported version of Dynamics GP, simple user education, complete system and individual module implementation including 3rd-party modules from a wide range of vendors that have written add-ons to Dynamics GP, custom integrations with other critical business software used by company, custom report writing, and system analysis to determine whether GP is being utilized to its fullest. Our objective with every Dynamics GP engagement of whatever size is to optimize strategic value and manage expense.
Progent can assist your Alexandria, Virginia business in every facet of your Microsoft Dynamics GP upgrade or enhancement process including:
- Deployment Review
Take a look at what modules and features of Dynamics GP you are currently using and propose additional features of GP that might be helpful to your business. - Upgrade Planning and Timing
Create a comprehensive upgrade plan and timetable that avoids business disruption. Plan for pilot testing, production upgrade, and education. Specify customizations and add-on products. Anticipate and manage integration problems. - Pilot Testing
Design and implement a pilot environment for validating the migration project. - System Upgrades
Create backup copies of databases and dictionaries, eConnect, and Microsoft Integration Manager database. eMigrate Microsoft Dynamics GP to the latest release to assure ongoing support from Microsoft and to have all the latest features accessible to your business. Update SQL Server and compatibility levels for all associated databases. Implement services from the GP Professional Services Tools Library. Condition data and execute scripts to address known issues. - Management Reporting
Create reports and or dashboards for private and public consumption. Configure SQL Server Reporting Services (SSRS) and combine Microsoft Dynamics GP with Microsoft Power BI for self-service reporting and for aggregating data from multiple local and external repositories. - Education
Deliver individual or classroom style training for existing and first-time users of Microsoft Dynamics GP. - Support Services
Act as a single point of contact for expertise to deliver consistent and affordable resolution of issues thanks to familiarity with your specific environment.
Progent can provide the help of seasoned experts who have been developing working Microsoft Dynamics GP and Great Plains solutions since relerase 1. Progent has the skills to do the jobs you require directly instead of supervising less experienced consultants or internal IT personnel. Important areas where Progent can provide Dynamics GP support services include:
- Guidance
Suggest the deployment of software modules included with the core GP platform but are not currently being used. Also, recommend third-party products designed exclusively for Microsoft Dynamics GP to provide capabilities that GP skips. - Integrations
Create custom integrations between Microsoft Dynamics GP and other strategic platforms to avoid duplicate data entry and increase consistency. - Customizations
Build big and simple customizations that run with Microsoft Dynamics GP to handle various functions that are not addressed by standard GP modules or third-party add-ons.
Progent can assist you to upgrade your network infrastructure to support Dynamics GP for any architecture including local, cloud-based, or a hybrid environment. Network infrastructure services provided by Progent include:
- Needs analysis and IT asset inventory
- Network topology planning and deployment (on-premises, cloud-based, or hybrid)
- Configuring firewalls and remote connections and defining security policies
- Managing iOS, Android, and Windows smartphones and tablets
- Developing high-availability (HA) environments
- Integration with public cloud services such as Microsoft 365
- Disaster recovery and business continuity planning
- Performance tuning
A modern Dynamics GP ecosystem incorporates multiple software platforms, on-premises network infrastructure technologies, and public cloud services integrated into a cohesive enterprise resource planning solution. For over two decades, Progent's consultants have delivered online and onsite help from Microsoft-certified experts including Microsoft Dynamics GP/Great Plains consultants, Windows Server specialists, SQL Server consultants, Exchange Server integration consultants, Microsoft Office consultants, and SharePoint development experts. Progent has worked with these products from their initial versions to their latest editions, and Progent supports cloud SaaS options by offering Office and Microsoft 365 integration services, Exchange Online support, and SharePoint Online deployment and application development services.
Progent also has extensive experience delivering help from seasoned Cisco CCIE-certified network infrastructure consultants, Hyper-V integration consultants, and VMware virtualization specialists. This background with core IT platforms cuts time and expense when helping organizations through every phase of updating their older Dynamics GP environment. Progent also can provide the skills of advanced cybersecurity and information assurance engineers, disaster recovery preparedness experts, application programmers, hybrid cloud planning and configuration consultants, and SQL Server DBAs who can help you to plan, implement, and maintain a modern Dynamics GP environment.
Progent's Consulting Expertise for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning Deployments
For more information about Progent's remote and on-premises support expertise in Alexandria, Virginia for Dynamics GP/Great Plains Enterprise Resource Planning software, see:
- MS Dynamics GP Expertise
- Dynamics GP 2015 Expertise
- MS Dynamics GP/Great Plains Program Features
- Microsoft Dynamics GP/Great Plains ERP Benefits
- Expertise with Dynamics GP Reporting
- MS Dynamics GP Custom Software Programming
To download a datasheet about the consulting services available from Progent for MS Dynamics GP/Great Plains ERP software, click
Contact Progent for MS Dynamics GP/Great Plains Migration Support
If your Alexandria, VA business needs a MS Dynamics GP/Great Plains deployment consultant or software programmer, phone
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Juniper SA2500 SSL VPN Protecting
Security Companies Juniper SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Immediate ProSight Reporting ConnectWise Manage Ticketing Computer Consultant
ProSight Reporting SentinelOne Remote Network Monitoring Computer Consultant
ProSight Reporting is a growing suite of in-depth reporting tools designed to work with the industry's leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Consulting Services Work from Home Endpoint Security
Offsite Workers Endpoint Security On-site Technical Support
Progent can assist small and mid-size businesses to configure network security protection solutions and deliver response expertise for telecommuters.
24 Hour Hybrid Network Computer Network Consulting company
24/7/365 On-Call Services Small and Midsize Business
For more than two decades, Progent has delivered budget-friendly IT design, configuration, debugging, cybersecurity, and development for information networks of all sizes.
Jabber and Windows Help and Support
Jabber IM and Presence Service Online Technical Support
Progent's Cisco Jabber consultants can provide remote or on-premises expertise to assist organizations of all sizes to plan, implement, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers in-depth support for the products, technologies and services that make up creating a cohesive Cisco Jabber collaboration solution including Cisco network devices and management software, Microsoft 365 apps, Windows and Mac computers, iOS and Google Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud integration, telepresence systems, PBX systems, business continuity, and the many other pieces of a modern collaboration ecosystem.
Remote Support Services Internet Data Center
Enterprise Active Directory IT Consulting Companies
For corporations with branch offices in or any region served by Progent's consultants, Progent's Microsoft-Certified network support professionals and authorized Cisco system consultants offer a range of IT support services including project planning, SOX compliance, site relocations, corporate security, system architecture, on-site or remote branch office support, and troubleshooting for co-location hosting facilities. A Progent network architect can help you design a multi-office information system that makes smart use of colocation services and Internet hosting sites. Progent's Microsoft Certified engineers can help major enterprises design, deploy and maintain massive rollouts of the latest releases of Microsoft products including Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and CCNP consultants can help you deploy Cisco technology for connection solutions that incorporate basic, high-speed, integrated, and wireless networking.
Telecommuting Consultant
Business Computer Server Companies Mobile Laptop
Progent's remote access and wireless synchronization specialists can help your business to plan and deploy secure access solutions for off-site desktops, laptops, and smartphones so they work tightly with your information network, enabling your business to improve the productivity of your remote workers.
Wireless Security Online Support Services
Immediate Wireless Internet IT Services
Progent's Wireless Consulting Services provide a convenient, economical option for businesses of any size to configure, manage and troubleshoot the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Professionals Office Word and SharePoint
24 Hour Office Word compatibility Specialist
Progent's Microsoft Office Word and Microsoft 365 Word experts offer a wide range of affordable remote support services to help your organization to manage your existing Microsoft Office Word environment or help you to upgrade to a current version of Microsoft Office Word. Support available from Progent's experts include VBA software development, identifying and resolving compatibility issues between various releases of Word, integrating Word with other Office applications such as Excel and Outlook or with third-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security support, smart phone and tablet synchronization, and remote training customized for your special requirements.
VMware Site Recovery Manager Migration Consult
Consultancy VMware vCloud Director vCD
VMware's market leading Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and test a consistent workflow for recovering applications and services rapidly following a breakdown. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for disaster recovery, updates and patches and can generate audit reports to confirm full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to help your organization to plan, configure, test and maintain a disaster recovery system powered by VMware Site Recovery Manager.
ISA 2004 Server Online Troubleshooting
ISA 2000 Server Troubleshooting
Progent's certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with many offices, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can assist your company in designing and deploying an installation of ISA 2000 Server or ISA 2004 Server that meets your information protection needs without overly restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of Internet Security and Acceleration Server.
24x7 Security Review Services
Cybersecurity Evaluation Consulting Services
Progent's qualified cybersecurity engineers can conduct security audits of enterprise-wide security to validate your organization's cybersecurity profile adherence to key international cybersecurity standards. Progent can provide ongoing managed services for security monitoring and response, on-demand network-wide security reviews, and focused security evaluations for specific areas of cybersecurity such as Active Directory or ransomware-safe backups. Progent's certified security engineers can also conduct extensive security audits to validate your organization's compliance with key international security standards such as FISMA, NIST, and ISO.
Microsoft Project Server Scheduling Engineer
Microsoft Project Server Workflow Training
Progent's Microsoft-certified engineers offer advanced expertise in implementing, using and debugging all versions of Microsoft Project Server and can provide a broad variety of affordable online consulting services following proven best practices to assist businesses of all sizes to receive all the benefits of this powerful project management solution. Consulting support offered by Progent include solution planning, software configuration and migration, setting up secure file and status sharing among onsite and offsite users, network optimization, and specialized online training.
Mozy Consultant Services
Backup and Recovery Software Consult
Progent can provide affordable online support from engineers skilled in a wide range of utilities and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as laptops and smartphones. Progent can provide expertise for all major data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take Backup, MozyPro, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and FLARs. Progent can help your company to deploy, upgrade, or troubleshoot backup/restore systems for a range of topologies such as local, edge to datacenter, cloud-based, or hybrid.
Altaro 365 Total Backup Network Consultant
Hornetsecurity Altaro M365 Mailbox Backup Troubleshooting
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
Exchange 2016 Disaster Recovery IT Consultants
Microsoft Exchange Outsourcing
Progent can assist you in all phases of your migration to Microsoft Exchange Server 2016 including designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines (VMs), databases and log files; configuring HLB for high-availability client access services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Sharepoint Small Office IT Outsourcing
Microsoft Project Server On-Call Services
Progent's Microsoft-certified consultants can provide network support and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support professionals can help you design, deploy, maintain and administer the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Aironet 700 Access Point Configuration
Aironet 3800 Access Point Professional
Progent's Cisco-certified wireless experts can assist organizations of any size to plan, deploy, manage and troubleshoot Cisco Aironet wireless AP environments to provide the throughput, coverage, density, expandability, security compliance and ease of management needed for transparent access between wireless and wired networks. Progent offers affordable remote and on-premises support for legacy and current 802.11ac Aironet access points and Progent can help your business plan and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi APs.
VMM Self-Service Portal Onsite Technical Support
SCVMM 2012 Templates IT Consulting
Progent can assist organizations of any size to adhere to leading practices to configure SCVMM 2012 hosts, networking, storage systems, and library resources; design, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help your business to migrate from a legacy release of System Center Virtual Machine Manager or from a third-party management system, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 ecosystem so you realize the highest possible business value.
Windows 11 Autopilot Consultant Services
Best Engineer Microsoft Windows 11 Snap Groups
Progent's Microsoft-certified Windows 11 consultants offer an array of services for Windows 11 such as cloud integration, mobile device management, teleworker access, data and identity security, centralized deployment, and Help Desk Call Center support services.
Open Now Dynamics GP Great Plains Software Configuration
Consultants Dynamics GP Accounting
important features of Dynamics GP/Great Plains software include a modular design that allows you to license only the functionality you need, a standards-based foundation based on Microsoft technologies to secure your investment and provide a highly integrated environment, advanced reporting services that permit you to track all operations, income and expenses and sales trends, integration with Microsoft Office to enable access to business data, the capability to integrate information from almost any db software or workstation application into Microsoft Dynamics GP, and an open design that makes it possible to develop specialized programs. Progent can help you set up and maintain a reliable, protected server and communications network to support Dynamics GP, and can offer experienced GP consultants to show you how to turn the advanced features of Dynamics GP accounting into a high-value business solution.
Award Winning Data Protection Manager 2016 and SharePoint Remote Support
Data Protection Manager 2016 Security Computer Consultant
Microsoft System Center 2016 Data Protection Manager offers automatic backup and easy recovery functions for Microsoft environment. SCDPM 2016 offers application-aware protection for key workloads such as SQL Server, Exchange and SharePoint, backs up Windows and Linux virtual machines, works with VMs hosted by Windows Hyper-V and VMware, and can use Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can assist businesses of all sizes to design, implement, manage, and troubleshoot a multi-site backup/recovery solution powered by System Center 2016 Data Protection Manager. Progent can assist you to upgrade from a previous version of Data Protection Manager or from a legacy solution, and Progent can optimize your SCDPM 2016 environment for on local, colocated, cloud-based or hybrid deployment models. Progent can provide online or onsite support and can provide as-needed guidance to help you through challenging issues or provide comprehensive project management support to make sure you complete your Data Protection Manager 2016 initiative on time and within your budget.
VMware VCDX certified Consultant Services
VMware NSX Architecture Specialist
VMware's NSX network virtualization technology allows you to build entire networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high degree of automation regardless of the hardware used by the basic IP network. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, upgrades and patches and can generate audit reports to verify full service recovery, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the entire virtualized network topology at the recovery datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist your organization to plan, deploy, test and manage a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.
Juniper SSG550M Router Network Security Test
Juniper SSG140 Router Consultants
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Google Cloud Access Management Services
Google Cloud GKE Consultancy
Progent can provide cost-effective remote and on-premises consulting to assist organizations of any size to migrate any portion of their core IT resources to Google Cloud Platform services. This can save time and hardware expense and allow access to Google's state-of-the-art machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security.
Exchange 2003 Server Upgrade On-site Technical Support
Microsoft Technology Consulting Exchange 2003
Progent's Microsoft certified consultants can help you design and implement an efficient in-place Exchange Server 2003 upgrade plan that avoids network disruption, reduces ongoing service demands, and makes your Exchange 2003 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent has the background to finish your move quickly and economically. Progent's Exchange Server 2003 support, troubleshooting, and design services include expertise with the integration of third-party enhancements of Exchange Server 2003 that are best aligned to your business goals.
Exchange 2007 Edge Server Consulting
Microsoft Exchange Specialist
Progent's Microsoft certified consultants can help you design and implement an efficient in-place Exchange Server 2007 upgrade strategy that avoids network downtime, simplifies long-term support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-location upgrades, Progent has the experience to finish your project quickly and economically. Progent's Exchange 2007 help, repair, and consulting services include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging implementations based on Exchange Server 2007.
Duo Multi-factor Authentication On-site Technical Support
Two-factor Authentication IT Consultant
Progent's Duo services utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports single-tap identity confirmation with iOS, Google Android, and other personal devices.
MCSE Expert Certified Exchange Server 2003 Consultants
Exchange 2003 Upgrade Online Help
Progent's Microsoft Certified engineers can provide world-class consulting for major implementations of Microsoft Exchange. Progent's experts can help you prepare for multi-site Exchange Server 2007 installations or updates and can supply local personnel to help enterprises with installations of Exchange Server in the or any region covered by Progent's consultants.
Helpdesk for Telecommuters Technical Consultant
Remote Technical Support Helpdesk for At Home Workers
Progent has two decades of experience assisting small and medium-size companies to design, deploy, tune, administer, and troubleshoot computer networks that support at-home workers.
Exchange 2013 SharePoint integration Help and Support
Exchange 2013 Management Online Consulting
Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of Exchange 2010 and delivers important innovations as well as a redesigned architecture. These enhancements affect key facets of IT including manageability, availability, security and compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the potential advantages of migrating to Microsoft Exchange Server 2013, create a cost-effective validation and deployment plan, and train your IT team to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing online consulting and support and management for Exchange 2013.
24-Hour Exchange 2019 Migration Consulting Services
24x7 MCSE Expert Certified Exchange 2019 DLP Online Consulting
Progent can help your organization in any phase of your migration to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and implementing Windows Hyper-V; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook.
Microsoft Windows 7 Migration Online Help
Windows 7 Upgrade Professional
Progent's Microsoft certified consultants can provide offsite and onsite consulting expertise to assist you to manage, maintain, and repair computers powered by Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, network security, backup and restore, online access, mobile device management, wireless configuration, and 24x7 network monitoring and alerts.
CISSP-ISSAP Cybersecurity Consulting Services
CISSP Certified Security Architect Consultant
Progent's CISSP-premier network security consultants can help organizations of any size with any facet of IT security. Progent can implement efficient security solutions that guard a small office against modern threats or Progent can design, configure, and manage a comprehensive security environment for hybrid networks that support local, remote, and mobile clients accessing network resources spread across multiple physical datacenters and public and private clouds.
Unified CM SRST backup Onsite Technical Support
Business Edition 6000 Computer Consultant
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, is the center of Cisco's communications and collaboration platform. Unified CM and Cisco Unified Communications Manager Express (CME) offer a borderless IP-PBX by integrating tightly with unified messaging apps like Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's CCIE-certified network consultants offer effective and budget-friendly remote and onsite support to assist businesses of all sizes to create and maintain CUCM ecosystems by providing Cisco Unified Communications Manager configuration and troubleshooting services that add maximum business value. Progent can assist with any facet of CUCM support and debugging in areas that include integrating VoIP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, designing UCS server clustering solutions for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
Pennsylvania Information Technology Outsourcing Firm
Arkansas Small Office IT Outsourcing
Progent's Technical Response Center (TRC) offers national extended hours remote support for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals offer after-hours telephone help and online direct computer connection to isolate and resolve technical problems quickly and affordably. The scope of technical expertise represented by Progent's team of nationwide service engineers makes it possible to escalate even the most difficult network issues to appropriate experts as needed. For critical problems, the TRC tries to respond to your call for service in less than one hour.
ProSight Reporting Remote Infrastructure Management Integration Support
24-7 ProSight Reporting Auvik Network Managemrnt Network Consulting
ProSight Reporting is a growing suite of in-depth reporting utilities created to work with the industry's leading ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Network Consultant VoIP Phones
24 Hour IP Communications Support Outsourcing
Progent's Cisco CCIE-certified networking experts offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
IT Consultants Windows 10 Pilot Testing
Windows 10 MDT Specialist
Progent's Microsoft-certified consulting experts can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an older version of Windows. Remote and onsite assessment and upgrade services for Windows 10 provided by Progent's consultants include Return on Investment estimates, project management, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile management, telecommuter access, data and identity security, automated provisioning and management, infrastructure design, Wi-Fi support, business continuity planning, webinar training for IT support staff and end users, and post-migration Call Center support services.
MFA and Single Sign-on Outsourcing
24/7 Multi-factor Authentication Online Consulting
Progent's Duo service plans incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo enables single-tap identity confirmation on iOS, Android, and other out-of-band devices.
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