For immediate remote assistance with computer security problems, companies in Alexandria Virginia have access to high-level troubleshooting by contacting Progent's security engineers. Progent's remote service consultants are available to provide fast and economical assistance with security issues that threaten the viability of your information system. Progent's security consultants are premier to support environments powered by Microsoft Windows, Linux, macOS and OS X, and popular derivatives of UNIX. Progent can provide world-class support for vital security and restoration solutions including AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restoration testing, immutable backup, and off-premises backup. Progent's wide array of services encompasses firewall configuration, email filtering and encryption, protected system infrastructure, and business continuity planning. Progent's technical support team has been awarded the world's most advanced security accreditations including CISA and ISSAP.
Progent provides online security support on a per-minute basis with no minimum call duration and no extra charges for sign-up or off-hour support. By billing per minute and by providing world-class help, Progent's pricing policy keeps expenses under control and eliminates situations where simple fixes result in major expenses.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way through a target network. Because of this, ransomware attacks are typically launched on weekends and late at night, when support staff are likely to be slower to become aware of a break-in and are least able to organize a rapid and coordinated defense. The more lateral progress ransomware is able to manage inside a victim's network, the longer it will require to restore basic operations and scrambled files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to help you to carry out the time-critical first phase in mitigating a ransomware attack by containing the malware. Progent's online ransomware experts can assist businesses to identify and quarantine infected servers and endpoints and guard clean resources from being penetrated. If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
We've Been Hacked: What Can We Do Now?
In case your network is currently experiencing a security crisis other than ransomware, visit Progent's Emergency Remote Network Help to find out how to get fast aid. Progent maintains a team of certified network security experts who can provide online and on-premises assistance that includes containment, mitigation, restoration, forensics, and enhancement of your cybersecurity posture to protect against future exploits.
For businesses that have planned carefully for an attack, the formal incident handling procedure promoted by GIAC (Global Information Assurance Certification) is Progent's recommended method of handling a serious security incident.
Overview of Security Support Services
Coordinating computer protection as well as preparation for recovering critical information and functions after an attack demands an on-going program that entails a variety of technologies and procedures. Progent's certified experts can assist your business at any level in your attempt to safeguard your IT system, from security assessments to designing a comprehensive security strategy. Key technologies supported by Progent's security consultants include Planning and Prevention, Information Recovery and Security Forensics, and Managed Filtering of Email-Based Attacks.
Designing and Building Protected Networks
Any organization ought to have a thoroughly considered security plan that incorporates both preventive and responsive activity. The pre-attack strategy is a collection of precautions that helps to minimize vulnerabilities. The reactive strategy defines procedures to help security staff to evaluate the losses resulting from an attack, repair the damage, record the event, and restore network activity as quickly as feasible. Progent can advise you how to incorporate security into your business processes. Progent can configure scanning utilities, define and execute a secure IT architecture, and propose procedures and policies to optimize the safety of your information system. Progent's security experts are available to assist you to set up a firewall, design secure online and mobile access to email and data, and install an efficient VPN.
If your company is interested in an economical way for jobbing out your network security management, Progent's 24x7 Network Support Options feature automated remote network tracking and immediate response to problems.
Hybrid Cloud Solutions
Progent can help your IT team you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud hosted infrastructure and that are compliant with government security standards. (Learn about Progent's Microsoft 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)
Data Restoration and Failure Analysis
Progent offers expertise in restoring systems and servers that have been compromised, are suspect, or have failed as a result of a security penetration. Progent can help determine the damage resulting from the attack, return your company to ordinary functions, and recover data compromised as a result of the attack. Progent's security engineers can also perform a comprehensive forensic evaluation by going over activity logs and using a variety of proven forensics tools. Progent's background with security consulting minimizes your business disruption and allows Progent to recommend efficient ways to avoid or contain new attacks.
Ransomware Cleanup and Recovery Expertise
Progent offers the services of experienced ransomware recovery consultants with the knowledge to reconstruct an information system compromised by a ransomware virus like Ryuk, Dharma, Hermes, or Locky. To find out more, visit ransomware removal and recovery expertise.
Work-from-Home (WFH) Security Consulting
Work-from-Home employees typically utilize their own computing devices and usually operate in a poorly secured physical space. This situation increases their susceptibility to cyber threats and calls for careful deployment of corporate firewalls, AV tools, MFA-based identity verification, remote monitoring, extensive end-user training, and the creation of security policies built on best practices. Progent's seasoned group of at-home workforce support experts can help you to design, deploy and manage a compliant cybersecurity solution that protects critical IT assets in networks that include at-home workers as well as hybrid workers.
Software/Firmware Update Management Services
Progent's managed services for patch management provide organizations of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your ever-evolving IT system. In addition to maximizing the protection and reliability of your computer environment, Progent's patch management services allow your IT staff to focus on more strategic initiatives and activities that deliver maximum business value from your information network. Learn more about Progent's software/firmware update management support services.
Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered cyberthreat defense platform that features AI algorithms and expert services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint agents can be installed in minutes to guard endpoints against modern threats including ransomware, familiar and zero-day malware, trojans, hacking tool sets, memory exploits, script misuse, harmful macros, and living-off-the-land (LotL) abuse. Progent is a SentinelOne Partner and dealer and oversees thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne Singularity is invariably the initial endpoint response tool deployed by Progent to provide control and visibility of a client's system in the first stages of a ransomware breach. For additional details, see Progent's SentinelOne-based Extended Detection and Response expertise.
Support for Horizon3.ai's NodeZero PEN Testing Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that can deliver repeated, concurrent, automated assessment of your network so you can uncover, prioritize, remediate, and confirm security vulnerabilities before malicious hackers can exploit them. NodeZero pentests can strategically deploy decoys called tripwires like fake files or credentials to detect when your environment is being targeted across high-risk attack paths. Tripwires generate sufficient information to make it possible to react quickly with your incident response tools and procedures before an attacker can wreak havoc. Progent offers the skills of a NodeZero Certified Operator who can assist you to deploy NodeZero to perform thorough pentests of your perimeter and your internal IT infrastructure so you can determine your present security posture. Progent's NodeZero experts can also assist you to strengthen your existing network security and can assist you to plan and deploy a cohesive cybersecurity strategy that streamlines management and provides maximum protection for on-prem, multi-cloud, and perimeter IT resources. To find out additional details about Progent's vulnerability analysis solutions powered by on NodeZero's penetration test platform, refer to Consulting Support for NodeZero's Penetration Test Products.
Stealth Penetration Security Assessment Services
Stealth penetration checking is an important part of any overall network security plan. Progent's security professionals can perform thorough intrusion checks without the awareness of your organization's internal network support resources. Stealth penetration testing shows whether existing security monitoring tools such as intrusion detection warnings and event history analysis are correctly set up and actively monitored. Progent can implement ongoing autonomous penetration testing to map your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, compromised credentials, missing patches, and ill-advised product defaults can be combined by hackers into the multi-front attacks typical of modern variants of ransomware. Learn more about Progent's Stealth Penetration Assessment Services.
Progent's Flat-rate Managed Services for Information Assurance
Progent's affordable ProSight portfolio of managed services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates SentinelOne's next generation behavior-based machine learning tools to guard endpoints as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which easily get by legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to automate the complete threat progression including protection, identification, containment, remediation, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Read more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection services offer economical multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge tools incorporated within one agent accessible from a unified control. Progent's security and virtualization experts can assist your business to design and configure a ProSight ESP environment that addresses your company's unique requirements and that allows you prove compliance with government and industry data security regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require immediate action. Progent's consultants can also help your company to install and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware. Learn more about Progent's
ProSight DPS: Managed Cloud Backup
Progent has partnered with advanced backup product companies to produce ProSight Data Protection Services (DPS), a portfolio of offerings that provide backup-as-a-service. All ProSight DPS products automate and track your backup operations and enable transparent backup and rapid recovery of vital files/folders, apps, system images, plus virtual machines. ProSight DPS helps your business protect against data loss caused by hardware failures, natural disasters, fire, cyber attacks such as ransomware, user mistakes, ill-intentioned insiders, or software glitches. Managed services in the ProSight Data Protection family include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to determine which of these fully managed backup services are best suited for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top information security vendors to provide web-based control and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage. Email Guard's onsite gateway device adds a deeper layer of inspection for incoming email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall. For more details, visit Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA services utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Android, and other out-of-band devices. With Duo 2FA, when you sign into a secured application and give your password you are requested to confirm your identity via a device that only you have and that uses a different ("out-of-band") network channel. A broad range of out-of-band devices can be utilized for this added form of authentication such as a smartphone or wearable, a hardware token, a landline telephone, etc. You may register several validation devices. For details about ProSight Duo two-factor identity authentication services, visit Duo MFA two-factor authentication (2FA) services for an at-home workforce.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual host configured and managed by Progent's network support experts. With the ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be moved immediately to an alternate hosting solution without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or domains and warranties. By cleaning up and organizing your network documentation, you can save up to 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you're planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need when you need it. Find out more about Progent's ProSight IT Asset Management service.
Specialized Security Expertise Available from Progent
Progent's certified engineers can provide world-class expertise in key facets of network security such as:
Vulnerability Evaluation and Security Compliance Testing
Progent offers experience with information risk auditing software like Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a set of automatic system tests to uncover possible security holes. Progent has extensive skills with these and similar utilities and can assist you to understand assessment results and react appropriately. Progent's security consultants also provide web application validation and can perform thorough assessments of corporate-wide security to assess your company's compliance with major worldwide security specifications such as HIPAA, PCI, and ISO 17799. In addition, Progent can assess the strength of your wireless security including stationary wireless equipment plus mobile devices. Get additional information about Progent's Information Risk Audits and Security Compliance Assessment.
Cisco Network Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can deliver in-depth consulting services for Cisco's entire family of security and Virtual Private Network solutions including PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst family switches. Get the details about Cisco Security, VPN and Aironet Wireless Help.
Other Firewall and Virtual Private Network Technologies
In addition to supporting a wide range of network security solutions available from Microsoft and Cisco, Progent can provide businesses of any size top-level consulting for solutions from other major firewall and Virtual Private Network (VPN) suppliers. Progent's consultants can provide:
Certified Information Security Manager defines the fundamental skills and worldwide benchmarks of performance that computer security managers are expected to achieve. It provides business management the assurance that consultants who have been awarded their certification have the background and knowledge to provide effective security management and engineering support. Progent can provide a CISM consultant to help your organization in key security disciplines including data protection governance, risk management, information security process control, and crisis response management.
Learn more information concerning Progent's Certified Information Security Manager Security Support Assistance.
Certified Information Systems Security Professionals (CISSP) Security Consulting Services
Progent's CISSP experts are security engineers who have been awarded CISSP accreditation as a result of verified professional work, extensive study, and formal testing. CISSP qualification recognizes mastery of a worldwide standard for information security. ANSI has granted the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Fields of knowledge included within CISSP include security management practices, security architecture and models, connection control methodology, software development security, business processes security, hardware security, encryption, telecommunications, Internet security, and disaster recovery planning.
Read more details concerning Progent's CISSP Support Services.
CISSP-ISSAP Certified Consultants for Secure System Infrastructure
Progent's ISSAP Certified security consultants are specialists who have earned ISSAP status after thorough testing and significant hands-on work with network security design. ISSAP consultants have comprehensive knowledge of access control mechanisms and techniques, phone system and network infrastructure security, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security experts can help your company with all phases of architecture security.
Find out more information about Progent's ISSAP Accredited Secure IT Infrastructure Engineering Support.
CISSP-ISSEP Certified Security Engineering Consultants
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security expert to assist your organization to utilize current system security engineering theory and processes in system development, evaluate system security designs based on security engineering best practices, create viable system designs that include compliant cybersecurity mechanisms for all key system functions, define effective configuration strategies to provide protection for operations, perform in-depth risk analysis, and recommend realistic cybersecurity models that balance your operational goals with your company's risk tolerance.
Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
Certified Information Systems Auditor (CISA) Consulting Services
The CISA accreditation is a recognized achievement that indicates mastery in IS security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that consultants pass a comprehensive test overseen by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified security audit professional trained to assist companies in the fields of IS audit process, IT governance, network assets and infrastructure planned useful life, IT support, protecting information resources, and disaster recovery planning.
Read the details about Progent's Certified Information Systems Auditor (CISA) Support Services.
CRISC IT Risk Management Experts
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify an IT professional's skills to plan, implement, and support information system controls to mitigate network risk. Progent offers the services of a CRISC-certified consultant to assist your company to develop and carry out a workplace continuity plan that follows industry best practices identified by CRISC and crafted to match your organization's risk appetite, business objectives, and budgetary guidelines. Progent's risk mitigation services are a good fit the services provided by Progent's CISA-Premier consultants for impartially assessing your IS management design and with the services of Progent's CISM-certified support professionals for designing company-wide security policies.
Get additional information concerning Progent's CRISC IT Risk Management Support.
GIAC Support Expertise
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of computer security engineers. GIAC's goal is to ensure that a certified security consultant possesses the skills needed to provide support in important areas of network, data, and software security. GIAC certifications are acknowledged by businesses and government organizations throughout the world including U.S. National Security Agency (NSA). Progent can provide the help of GIAC certified security engineers for any of the security services covered under GIAC certification topics such as assessing security systems, security incident response, intrusion detection, web application security, and security information and event management (SIEM) solutions.
Read more details about Progent's GIAC Information Assurance Services.
Contact Progent for Network Security Expertise
If your business is located in Alexandria Virginia and you're looking for cybersecurity expertise, phone Progent at
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
| City | Address | Phone | Link |
| Alexandria | 2800 Eisenhower Ave, Suite 220 Alexandria, VA 22314 United States |
(517) 302-7958 | Alexandria Network Support Services |
| Baltimore | 300 E. Lombard St, Suite 840 Baltimore, MD 21202 United States |
(667) 771-9100 | Baltimore Network Support Services |
| Reston | One Freedom Square, 11951 Freedom Drive, 13th Floor Reston, VA 20190 United States |
(571) 392-5565 | Reston Network Support Services |
| Rockville | 1 Research Court, Suite 450 Rockville, MD 20850 United States |
(240) 454-0044 | Rockville Network Support Services |
| Washington | 1629 K St NW, Suite 300 Washington, DC 20006 United States |
(202) 851-2383 | Washington Network Support Services |