To get fast remote assistance with data security issues, companies in Alexandria Virginia can find world-class troubleshooting from Progent's certified security professionals. Progent's online service consultants are available to offer effective and low-cost help with security problems that threaten the viability of your IT network. Progent's accredited engineers are premier to support systems based on Microsoft, Linux, macOS and OS X, Sun Solaris, and major versions of UNIX. Progent's broad range of consulting services addresses firewall expertise, email security, secure network design, and business continuity preparedness. Progent's technical support staff has been awarded the industry's top security credentials including CISA and CISSP.

Progent provides online security assistance on a by-the-minute basis with no minimum minutes and without extra fees for setup or after hours support. By billing by the minute and by providing world-class support, Progent's billing model keeps costs under control and eliminates scenarios where quick solutions entail big bills.

Our Network Has Been Hacked: What Should We Do Now?
Network Security ConsultingIf your network is now fighting a network security crisis, refer to Progent's Emergency Online Technical Help to see how to receive immediate assistance. Progent maintains a team of certified network security experts who offer online and onsite assistance that includes containment, mitigation, recovery, forensics, and hardening of your security defense to guard against future exploits.

For businesses that have prepared beforehand for being hacked, the formal post-attack response model promoted by Global Information Assurance Certification is Progent's recommended method of handling a serious security attack.

Overview of Security Support Services
Managing computer protection plus preparedness for recovering vital data and systems after an attack demands an on-going program involving a variety of technologies and procedures. Progent's security professionals can assist your organization at whatever level in your attempt to safeguard your information network, ranging from security assessments to designing a comprehensive security program. Key technologies supported by Progent's security consultants include Planning and Implementation, Information Restoration and Security Failure Analysis, and Managed Protection from Email-Based Threats.

Planning and Building Protected Networks
Every business should develop a carefully considered security strategy that incorporates both preventive and responsive activity. The proactive strategy is a collection of precautions that works to minimize vulnerabilities. The post-attack strategy defines procedures to help security staff to assess the damage caused by a breach, remediate the damage, record the event, and revive network functions as soon as feasible. Progent can show you how to design security into your business operations. Progent can configure auditing software, create and implement a secure IT infrastructure, and propose processes and policies that will optimize the protection of your network. Progent's security professionals are available to help you to configure a firewall, design secure offsite connectivity to email and data, and install an effective VPN.

If your company is looking for an affordable way for jobbing out your security administration, Progent's 24x7 Monitoring Packages include non-stop online system monitoring and quick resolution of emergencies.

Hybrid Cloud Solutions
Progent can assist your company you to plan, implement, manage and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud hosted infrastructure and that are compliant with government data security requirements. (Find out about Progent's Office 365 integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)

Data Recovery and Security Forensics
Progent offers expertise in recovering systems and computers that have been hacked, are in question, or have failed following a security breach. Progent can help evaluate the damage caused by the assault, restore ordinary business operations, and retrieve data compromised as a result of the attack. Progent's security specialists can also manage a comprehensive failure evaluation by going over activity logs and utilizing other advanced assessment techniques. Progent's background with security issues minimizes your business disruption and allows Progent to propose efficient ways to avoid or mitigate future assaults.

Ransomware Cleanup and Restoration Services
Progent offers the help of proven ransomware recovery consultants with the knowledge to rebuild an information system victimized by a ransomware virus such as Ryuk, Dharma, NotPetya, or Locky. To learn more, see ransomware cleanup and restoration consulting.

Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight line of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based machine learning tools to guard endpoints and physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely escape legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to manage the entire malware attack progression including blocking, detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback with Windows VSS and automatic network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth protection for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to security threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, device control, and web filtering via cutting-edge technologies packaged within a single agent accessible from a single control. Progent's security and virtualization consultants can help you to design and configure a ProSight ESP deployment that meets your company's unique requirements and that allows you demonstrate compliance with legal and industry information security standards. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require urgent action. Progent can also help you to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

ProSight DPS: Managed Backup
ProSight Data Protection Services offer small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables rapid recovery of vital data, applications and virtual machines that have become unavailable or damaged due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can deliver advanced expertise to configure ProSight DPS to to comply with regulatory standards such as HIPAA, FIRPA, and PCI and, whenever needed, can assist you to recover your critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top data security vendors to provide web-based control and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's onsite gateway device provides a deeper layer of inspection for incoming email. For outbound email, the onsite gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. For more information, see Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected Tier III data center on a fast virtual machine host configured and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported easily to a different hosting solution without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can save as much as half of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Learn more details about ProSight IT Asset Management service.

Special Security Expertise Offered by Progent
Progent's veteran engineers offer world-class specialized help in vital areas of IT protection including:

Security Vulnerability Audits and Security Compliance Assessment
Progent offers experience with information risk evaluation tools such as Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a variety of comprehensive system tests to uncover possible security gaps. Progent has extensive skills with these tools and can help your company to understand audit reports and respond appropriately. Progent's certified security engineers also offer web software validation and can perform thorough evaluation of corporate-wide security to assess your company's compliance with key worldwide security specifications such as HIPAA, PCI, and ISO 17799. Also, Progent can evaluate the strength of your wireless protection including stationary wireless equipment as well as mobile devices. Read additional information about Progent's Information Risk Audits and Compliance Assessment.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Expertise
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can deliver in-depth consulting expertise for Cisco's complete family of security and VPN technologies such as PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst FWSM, secure broadband and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed APs, and Catalyst Series switches. Learn additional details about Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Expertise.

Other Firewall and Virtual Private Network Consulting Services
As well as supporting a wide range of network security technologies from Microsoft and Cisco, Progent can provide organizations of any size advanced consulting for products from other popular firewall and Virtual Private Network (VPN) vendors. Progent's consultants offer:

Unannounced Intrusion Testing Services
Stealth intrusion testing is a valuable technique for helping companies to determine how exposed their IT systems are to potential attacks by revealing how thoroughly corporate security policies and technologies stand up to authorized but unpublicized intrusion attempts instigated by veteran security engineers utilizing the latest hacking methods. Get additional details about Progent's Penetration Testing Services.

Certified Information Security Manager Security Consulting Services
Certified Information Security Manager Experts for Alexandria VirginiaCertified Information Security Manager defines the core skills and international standards of service that information security managers are required to master. It offers business management the assurance that those who have been awarded their accreditation have the experience and knowledge to offer effective security administration and engineering services. Progent can offer a CISM-certified consultant to help your organization in key security areas such as information protection governance, risk management, data protection process management, and crisis response management.

Find out the details about Progent's Certified Information Security Manager (CISM) Security Consulting Expertise.

CISSP Security Support Expertise
CISSP Premier System Security Specialists for Alexandria VirginiaProgent's CISSP consultants are security engineers who have been awarded CISSP certification through demonstrated professional work, rigorous study, and formal examination. CISSP qualification indicates mastery of a worldwide standard for information security. American National Standards Institute has given the CISSP status accreditation in the field of information security under ISO/IEC 17024. Fields of knowledge covered under CISSP include security management practices, security architecture and models, connection control methodology, software development security, operations security, hardware security, encryption, telecommunications, network security, and disaster recovery planning.

Read more details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Premier Experts for Secure Network Infrastructure
CISSP Information Systems Security Architecture Professionals for Alexandria VirginiaProgent's ISSAP Premier cybersecurity experts are specialists who have been awarded ISSAP status as a result of rigorous examination and extensive hands-on work with network security architecture. ISSAP security experts have in-depth understanding of access control systems and methodologies, telecommunications and network infrastructure security, cryptography, needs evaluation, business continuity and DRP, and physical security. Progent's ISSAP-premier security specialists can help your company with all phases of architecture security.

Learn the details concerning Progent's ISSAP Accredited Protected Network Infrastructure Engineering Support.

CISSP-ISSEP Premier Security Engineering Consultants
CISSP-ISSEP certified Cybersecurity ConsultantsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity consultant to help your enterprise to follow current system security engineering theory and processes in system development, evaluate system security designs according to security engineering best practices, create viable system designs that incorporate compliant cybersecurity mechanisms for all key system functions, define efficient design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend realistic security models that balance your operational goals with your organization's risk tolerance.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

CISA Security Auditor Consulting Expertise
Certified Information Systems Auditor Experts for Alexandria VirginiaThe CISA credential is a globally recognized qualification that represents expertise in network security audit and control. Certified by the American National Standards Institute, the CISA accreditation has consultants pass an extensive test administered by the ISACA professional association. Progent can provide the services of a CISA-Certified security audit professional trained to assist businesses in the areas of IS audit services, IT governance, network assets and architecture lifecycle, information technology support, protecting data assets, and business continuity planning.

Get more details about Progent's Certified Information Systems Auditor Professional Expertise.

CRISC IT Risk Mitigation Specialists
CRISC-certified Network Risk Consultants for Alexandria VirginiaThe CRISC program was initiated by ISACA in 2010 to verify a consultant's ability to plan, implement, and maintain information system controls to mitigate network risk. Progent can provide the services of a CRISC-certified engineer to help you to create and carry out a business continuity plan that follows industry best practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines. Progent's network risk mitigation services are a good fit the support provided by Progent's CISA-Premier consultants for impartially auditing your IS control mechanisms and also with the expertise of Progent's CISM consultants for implementing security policies.

Read more information concerning Progent's CRISC-certified IT Risk Management Support.

GIAC Professional Expertise
Network Security Consultants with GIAC Certification for Alexandria VirginiaGIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of IT security professionals. GIAC's mission is to make sure that an accredited security consultant has the skills appropriate to provide support in key areas of system, information, and application program security. GIAC certifications are acknowledged by businesses and government organizations around the world including United States National Security Agency. Progent can provide the help of certified professionals for all of the network security disciplines covered under GIAC accreditation programs including auditing networks, incident response, intrusion detection, web-based application security, and security information and event management (SIEM) solutions.

Learn more details concerning Progent's GIAC Information Assurance Expertise.

Get in Touch with Progent for Computer Security Help
If your organization is situated in Alexandria Virginia and you're looking for computer security expertise, call Progent at 800-993-9400 or see Contact Progent.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
(517) 302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202
(667) 771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
(571) 392-5565 Reston Network Support Services
Rockville 1 Research Court, Suite 450
Rockville, MD 20850
(240) 454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006
(202) 851-2383 Washington Network Support Services

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    The Certified Information Systems Auditor (CISA) credential is an important qualification that signifies mastery in IS security auditing. Certified by ANSI, the CISA accreditation requires that consultants undergo a comprehensive examination given by the ISACA professional group. Progent offers the services of a CISA-Premier network security audit professional trained to assist companies in the areas of information systems audit process, IT administration, systems and infrastructure lifecycle, IT support, protection of information assets, and disaster recovery planning.

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    Progentís Help Desk Co-management service makes it possible for your IT organization to share responsibilities for Help Desk support transparently between your IT staff and Progent's large roster of veteran technical support engineers and subject matter experts. Progentís Co-managed Help Desk service is an advanced support solution built around the leading shared professional services automation tool for managing end-user service requests, ticketing, responsibility, status tracking, and metrics.

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    Progent's webinars offer small companies the cost savings, convenience, and flexibility of web-based seminars and the effective pedagogic techniques of experienced teachers who employ sophisticated technology to simulate live, participatory learning environments. Progent offers remote training for key desktop software including elements of Microsoft Office such as Office Excel, Word, Access, and Outlook: Dynamics accounting and reporting software including Microsoft Dynamics GP; as well as additional leading desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.

  • 24/7 Engineer Remote Network Support Microsoft, Cisco and Security Certified Experts Remote Network Support Services
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    Consultant Services Dynamics GP

    Dynamics GP 2010 accounting is a comprehensive business management platform that unifies data and operations across your business, interfaces easily with other applications, and brings together employees, customers and vendors regardless of time or place. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 provide capability for accounting, management reporting, project management, inventory and order control, eCommerce, HRM, CRM, field service, manufacturing, retail, and web-based business services. Progent can show you how to install and maintain a robust, protected server and communications environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains consultants to help your business exploit the full potential of Microsoft Dynamics GP 2010.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their reach, reduce their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and expedite your ROI.

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    Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates more than a quarter century of background helping manufacturing and distribution companies to manage complex supply chains and streamline critical business processes in order to bring products to market quickly and meet customer schedules consistently. Progent can provide the skills of an ERP specialist with more than 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or onsite consulting that spans from occasional advice to comprehensive solution design and project management. Sample services offered by Progent for Infor CloudSuite Industrial include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Amazon AWS integration, training, and DBA services.

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    Skype for Business topology Engineer

    Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and PSTN calling. Microsoft Lync 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office or Office 365 and simplify administration through integration with Windows AD. Lync can also reduce capital and operational costs by eliminating VoIP hardware and subscription fees, PBX gear, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications consultants can provide online and onsite support services to help you to manage and repair your existing Lync Server 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is the new release of the product. Progent can also assist you to design and carry out a smooth Skype for Business migration.

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    Progent offers expert help for every step of your Exchange Server 2010 migration with services that include outsourced or co-sourced project management, site prep, project design and documentation, specification of all new software licenses and equipment needed, recommended vendor sourcing, pilot testing at client location or at Progent's test lab, managing transitional coexistence of Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the old servers, and webinar training for customer's support staff and end users.

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    Progent's SonicWall firewall consultants can help you deploy, manage, and tune SonicWall firewall products including the current SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and design protection into your business operations.

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    Progent provides small businesses a pair of specially designed network security inventory scanning packages that provide, for a preset price, remotely managed scans of your security profile which are analyzed by professional information security engineers who interpret the data collected by the scan, deliver unbiased summaries of your existing network security, and offer suggestions for remediation. Progent offers two complementary security evaluation scanning packages for external and internal scanning that are priced to fit the restricted budgets of small companies while delivering enterprise-class assessments of your IT network's vulnerability to assault.

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    Progent's Microsoft-certified consultants can provide affordable remote and onsite expertise, application development, and troubleshooting support for businesses of any size who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.

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    Progent offers affordable remote access to a certified Oracle database administration consultant or an Oracle software developer. Progent can provide comprehensive DBA services for any version of Oracle including 10g and 11g and can also help design, build, update, or fix Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Streams replication tools and ASM file/volume manager.

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    For small and midsize companies, computer security and information assurance and regulatory compliance is too complicated to master but too dangerous to overlook. The world's largest institutions have been hacked, and the top cloud service providers have occasionally been taken down. It seems as though there's no place to run. Progent makes it affordable for smaller businesses to implement critical IT security projects effectively by providing the advantage of billable time to the closest minute with no minimum charge for remote help. This means you can have access to a seasoned computer consultant to deliver just the knowledge you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist your business with any aspect of system security including security assessments, malware defense and recovery, spam and email content filtering, email data loss and data leak protection, compliance reporting, and creating a comprehensive security plan.

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    Microsoft Communications Server provides Instant Messaging and presence as part of an extensible, enterprise-grade solution featuring advanced security, seamless compatibility with popular Microsoft products, an extendable, industry-standard development environment, and support for regulatory mandates such as HIPAA, SOX, and GLB. The product allows lower costs and improved business efficiencies, enhanced individual output, and stronger IP security. Microsoft Communications Server has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's certified IM and Presence consultants offer remote and on-premises configuration support and troubleshooting help for your Office Communications Server environment and can help you to assess the costs and benefits of upgrading to Skype for Business. Progent can also help you to plan and execute an efficient migration that will add business value to your IT system

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    Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching clients to resolve problems that are within their scope, Progent can concentrate on offering high-value skills where Progent faces few competitors. Mid-size companies who work with trusted independent service providers or who maintain in-house support personnel benefit when Progent transfers information about new technology and tested methodologies to make their IT environments more robust, secure, and productive.

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    E-Mail Guard is Progent's economical anti-spam and antivirus solution that gives small businesses enterprise-quality defense against spam, viruses, directory harvesting, and other forms of e-mail-based attacks on computer systems. E-Mail Guard is built on Postini's perimeter management technology, a full suite of web-based antispam and anti-virus services that stop email assaults before they can breech the corporate firewall. Perimeter Manager also lets administrators track and control their e-mail systems, irrespective of server platform, hardware type, or geographic location.

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    Microsoft SQL Server 2008 delivers indispensable, standardized tools to computer experts and information workers, lessening the difficulty of creating, deploying, managing, and using company data and analytical applications in environments ranging from mobile devices to enterprise data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require a network consulting firm with hands-on expertise and wide knowledge in planning and deploying information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.

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    Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all billed support activities. Unlike some independent consultants or local support firms who provide minimal documentation or specifics of tasks performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the support reports transmitted by each staff member to each client. The practice of detailing and archiving service activity allows more efficient support and eliminates a slew of common misfortunes such as when a support customer is effectively held hostage to a consultant who refuses to release vital service information.

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    Progent's Symantec consultants can assist you to maintain discontinued Symantec firewall and VPN products such as the Symantec Raptor and VelociRaptor line or help you upgrade to current firewall/VPN solutions. Progent can also help you create and implement a comprehensive security strategy that can incorporate firewall and VPN devices and software, outsourced security and network defense services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop source for on-going network support, maintenance, training, and security consulting.

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    Progent's CISSP-premier network security consultants can assist businesses of any size with any aspect of information system security. Progent can help implement cost-effective cybersecurity systems that protect a small business from advanced threats or Progent can plan, configure, and manage an end-to-end security strategy for hybrid enterprise networks that accommodate local, online, and mobile clients accessing IT resources distributed across a mix of physical datacenters and public and private clouds.

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    Progent offers remote and on premises consulting to help you with any phase of BI reporting from debugging or enhancing reports to planning and implementing a comprehensive BI environment. Progent's BI consultants can help your company to support your current BI system, assist you to migrate databases and applications from a legacy reporting product to a modern one, and provide as-needed remote mentoring to meet your specific requirements. Progentís business reporting and analytics consultants offer expertise in all popular business analytics reporting platforms such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Designer.

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    Forefront Threat Management Gateway 2010 is based on the proven security technologies of Microsoft Internet Security and Acceleration Server and provides a easily managed Internet gateway that delivers a single-server solution for an array of security features such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting capabilities, permits customized reporting generated by SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual machine to cut costs and enhance recoverability. Progent's Microsoft engineers can assist your company to design and carry out test and production deployments; interface Microsoft Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also help you to migrate smoothly to Microsoft Forefront TMG 2010 from ISA Server.

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    Progent's Support for IT Service Organizations lets you use Progent's consulting engineers under your own service brand as a transparent arm of your IT services staff.

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    System Center Operations Manager Integration

    Small to mid-sized companies can now get all the advantages of Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco certified IT consulting professionals. With Progent's affordably priced network support packages, mid-size businesses can choose a simple co-sourcing package based on Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small and midsize business networks enterprise-class availability, protection and productivity.

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    Configuration Manager automates application and device provisioning across multiple sites, centralizes compliance settings control, keeps track of network resources, guards against corporate data leakage, performs network health reporting, allows safe self service, and delivers a common point of control for administering multi-OS networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can help you with any facet of designing, installing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.

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    Progent can help your business to design and implement a smooth transition from a UNIX-based information system to a network powered by MS Windows and capable of supporting Microsoft's popular office productivity software, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and application specialists can assist you to preserve your information and minimize productivity disruption by developing an efficient transition strategy that preserves your current investments in UNIX software and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include analysis of current environment, migration strategy and validation, Exchange migration services, information and application software migration, and server and media transition and consolidation.

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    Progent's certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration strategies, optimize your network for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT management staff, develop a corporate-wide security strategy, automate network management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.

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    Microsoft Small Business Server is an affordable suite of server products that offers the foundation for a powerful but easy-to-manage information. The integration requirements of the Microsoft .NET components included with Microsoft Small Business Server calls for a network expert with hands-on background and broad knowledge in designing and implementing effective and comprehensive business technology systems. Progent's Microsoft-certified experts have extensive experience with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This experience ensures you success in deploying, managing, and troubleshooting IT solutions powered by the Microsoft SBS suite of servers and programs.

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    Progent's certified Office Word and Office 365 Word experts can provide a wide range of affordable online consulting services to help you to maintain your existing Microsoft Word solution or assist you to move to a newer version of Microsoft Office Word. Services offered by Progent's Word experts include VBA software development, isolating and resolving compatibility problems between different versions of Word, interfacing Word with other Microsoft Office apps such as Excel and Outlook or with third-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud access, security and compliance support, smart phone synchronization, and remote training classes tailored for your special requirements.

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    Microsoft Dynamics GP/Great Plains accounting offers analysis and reporting capabilities that allow you to track all business processes, sales and spending, and market trends with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP reporting support expertise can enable you to design reports that let you analyze your business more completely, converting raw data into valuable management information. Progent can improve your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to offering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to offer specialized line-of-business application development and eCommerce applications that integrate seamlessly with Dynamics GP/Great Plains.

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    System Center Configuration Manager automates software deployment and updating, simplifies security and compliance settings control, inventories network assets, protects against company data leakage, performs network health reporting, enables safe self service, and delivers a single control mechanism for managing mixed-OS networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can assist your organization with any facet of designing, implementing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.

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    Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting to help organizations of all sizes to design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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    Internet Security and Acceleration Server 2006 is a multi-functional edge gateway that provides a fully integrated application layer firewall, VPN, proxy, and Web caching platform for protecting the Internet-facing applications of any organization against a broad range of attacks. Progent's certified ISA Server consultants can help you plan, cost-justify, pilot, implement, configure and manage the Standard or Enterprise edition of ISA Server on your information system.

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    For companies with a combination of Mac and Microsoft Windows desktops, there exist two basic alternatives for using Windows-only software on macOS or OS X: remote access to a physical Windows computer or local emulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac enables you to connect a Mac to a remote Windows-based computer to run Windows software and share system resources. Microsoft's Virtual PC for Apple Mac simulates Windows on a Mac system so that you can use Windows programs locally. Progent's macOS and Mac OS X technology support experts can assist your company to maintain these products for using Windows applications on your Macs and can also assist your company to assess and install other solutions for Windows PC simulation.

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    Progent offers clients the services of consultants who have earned some of the computer industry's most prestigious credentials. Progent thinks that customers have the right to know that their computer service consultants have accredited training as well as broad practical experience so that Progent's customers can engage Progent's support with confidence. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts brings priority for significantly better vendor assistance than is available to uncertified service providers, allowing Progent to offer customers a higher class of IT service. In addition, major certifications such as CISM or CISSP for network security can help enterprise customers to show compliance with regulatory requirements by using the services of accredited industry professionals.

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    Cisco's Firepower NGFWs Firewalls provide a significant performance improvement over Cisco's previous-generation ASA 5500-X firewalls and include centralized management and automation of advanced security features like application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and execute an efficient migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's cloud-based services to build and centrally control network ecosystems that include local offices, data centers, private clouds and public clouds.

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    Progent's certified engineers can assist your company to test Microsoft Windows 7 to confirm application compatibility and to check its performance and stability operating in your environment. Progent's consultants can also show you how to evaluate the potential business advantages of adopting Windows 7. If Windows 7 makes sense for your business strategy, Progent can assist your IT organization to plan and execute a non-disruptive upgrade to Microsoft Windows 7 from a previous release of Windows.

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    If your office network mixes Sun Solaris technology with Windows, Progent can assist you to integrate your IT resources into a cohesive environment that permits all your OS platforms to run side by side for easy management, transparent information exchange, high reliability, enhanced performance, and tight security. Progent's Sun Solaris and Microsoft Windows integration assistance offerings feature IT infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote technical support and troubleshooting, in-person technical support, and Help Desk support.

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    Progent can provide the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization describes the basic competencies and worldwide standards of performance that IT security managers are expected to master. CISM provides business management the confidence that consultants who have qualified for their CISM credential possess the experience and knowledge to provide effective security management and support services.

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    Progent's consultants have delivered support for Dynamics GP and Great Plains software for nearly 20 years and Progent has delivered integration, software development, training, and debugging since the product's original release. Progent offers advanced support for updating legacy Dynamics GP ERP systems. Progent can assist you to design, validate, and implement an efficient migration from a a legacy release of GP to the current edition of Microsoft Dynamics GP.

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    Progentís Help Desk Co-management service allows your IT organization to split responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progentís Co-managed Help Desk service is an advanced support solution based on the leading shared professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.

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    Progent can provide the support of Microsoft-certified consultants as well as seasoned database application developers, DBAs, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and security consultants to assist you to evaluate the likely advantages of SQL Server 2012 for your organization, set up test environments at your datacenter or at Progent's lab, design and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other database platforms, and configure a cost-effective and safe IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.

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