Security and Compliance and Information Assurance Expertise
Alexandria Enterprise and Small Business Information Network Systems
For fast remote help with network security problems, businesses in Alexandria Virginia have access to world-class expertise by contacting Progent's certified security professionals. Progent's online support consultants are ready to offer efficient and economical help with security problems that are impacting the viability of your information system. Progent's accredited security consultants are certified to support systems powered by Microsoft, Linux, Apple macOS and OS X, and major derivatives of UNIX. Progent can deliver world-class guidance for key cybersecurity and recovery solutions like AI-driven EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restoration testing, immutable backup, and off-site backup. Progent's wide array of services encompasses firewall technology, email filtering and encryption, protected network design, and disaster recovery preparedness. Progent's support staff has been awarded the industry's top security accreditations including GIAC and Information System Security Architecture Professional.
Progent provides remote security help on a per-minute basis with no minimum times and no extra charges for setup or after hours service. By charging per minute and by delivering world-class help, Progent's pricing model keeps costs low and eliminates scenarios where simple fixes entail big bills.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a network. For this reason, ransomware attacks are commonly launched on weekends and late at night, when support personnel are likely to be slower to recognize a penetration and are least able to mount a quick and coordinated defense. The more lateral progress ransomware can achieve inside a target's network, the longer it will require to recover core operations and scrambled files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide you to carry out the urgent first phase in responding to a ransomware assault by containing the malware. Progent's remote ransomware engineers can help businesses to identify and isolate infected devices and guard clean assets from being penetrated. If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Do We Do?
In case you are now experiencing a network security crisis other than ransomware, refer to Progent's Emergency Remote Network Support to see how to get immediate aid. Progent maintains a team of certified cybersecurity specialists who can provide online and on-premises assistance that includes threat containment, mitigation, restoration, forensics, and enhancement of your security posture to guard against future exploits.
For businesses who have prepared beforehand for an attack, the formal post-attack response procedure outlined by Global Information Assurance Certification is Progent's preferred method of responding to a major security incident.
Overview of Security Support Services
Managing computer protection as well as preparation for recovering critical data and functions after a security breach requires a continual effort involving a variety of technologies and processes. Progent's security engineers can help your business at any level in your efforts to guard your IT network, ranging from security assessments to designing a complete security program. Key technologies covered by Progent's experts include Planning and Prevention, Information Recovery and Security Forensics, and Managed Filtering of Email-Borne Spam and Viruses.
Planning and Building Protected Environments
Any company ought to develop a thoroughly considered security plan that includes both proactive and responsive steps. The proactive plan is a collection of precautions that helps to minimize security gaps. The post-attack strategy specifies procedures to assist IT staff to evaluate the damage resulting from a breach, remediate the damage, document the experience, and revive business activity as soon as possible. Progent can advise you how to design security into your business processes. Progent can set up auditing software, create and execute a secure IT architecture, and propose processes and policies that will optimize the safety of your network. Progent's security experts are ready to help you to set up a firewall, deploy protected remote connectivity to email and information, and install an efficient virtual private network (VPN).
If you are looking for an economical way for jobbing out your security management, Progent's Round-the-clock Monitoring Services feature non-stop remote server monitoring and fast resolution of problems.
Hybrid Cloud Solutions
Progent can help your IT team you to plan, implement, manage and repair enterprise hybrid cloud solutions that include local and cloud-based resources and that are compliant with government and industry security requirements. (Find out about Progent's Microsoft 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)
System Recovery and Security Forensics
Progent provides expertise in restoring systems and servers that have been compromised, are in question, or have failed as a result of a security breach. Progent can show you how to determine the losses resulting from the breach, return your company to normal functions, and retrieve information compromised as a result of the event. Progent's certified engineers can also manage a thorough forensic analysis by examining event logs and using a variety of advanced forensics techniques. Progent's experience with security consulting minimizes your downtime and allows Progent to propose effective strategies to avoid or mitigate new assaults.
Ransomware Cleanup and Restoration Consulting
Progent offers the help of seasoned ransomware recovery consultants with the knowledge to reconstruct an IT network compromised by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or MongoLock. For more information, see ransomware cleanup and recovery services.
Work-from-Home Security Consulting
Work-from-Home (WFH) employees commonly utilize their own computing devices and usually operate in a unsecured physical space. This situation multiplies their susceptibility to malware threats and calls for careful configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough user training, and the creation of security policies built on best practices. Progent's seasoned team of telecommuter solutions consultants can assist your business to plan, implement and manage an effective cybersecurity solution that guards critical IT assets in environments that incorporate telecommuters as well as hybrid workers.
Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management provide organizations of any size a flexible and cost-effective solution for assessing, validating, scheduling, applying, and tracking updates to your dynamic IT network. Besides optimizing the protection and reliability of your computer environment, Progent's software/firmware update management services permit your in-house IT team to focus on more strategic projects and activities that derive the highest business value from your network. Learn more about Progent's patch management support services.
Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered cyberthreat defense platform that includes AI software and expert services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint agents can be installed in a few minutes to guard endpoints against increasingly sophisticated assaults including ransomware, known and zero-day malware, trojans, hacking tools, memory exploits, malicious scripts, harmful macros, and living-off-the-land attacks. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is invariably the initial incident response software activated by Progent to provide control and visibility of a customer's network in the first stages of a ransomware breach. For more details, refer to Progent's SentinelOne-powered Extended Detection and Response (XDR) services.
Support for Horizon3.ai's NodeZero Penetration Testing Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that can deliver continuous, simultaneous, programmable assessment of your network to help you find, rank, remediate, and verify cybersecurity vulnerabilities before threat actors can take advantage of them. NodeZero pentests can strategically plant decoys called tripwires such as fake files or credentials to detect whether your environment is being probed across various attack paths. Tripwires generate enough information to make it possible to react promptly with your SIEM tools and procedures before an assailant can do serious damage. Progent can provide the support of a NodeZero Certified Operator who can help you to use NodeZero to carry out comprehensive pentests of your perimeter and your internal IT infrastructure so you can evaluate your current security posture. Progent can also help you to strengthen your existing network security and can assist you to design and deploy a cohesive cybersecurity strategy that streamlines management and provides optimum protection for on-prem, multi-cloud, and perimeter IT assets. To learn more information about Progent's vulnerability analysis services based on on NodeZero's pentest platform, see Consulting Support for NodeZero's Penetration Test Platform.
Stealth Penetration (PEN) Security Assessment Services
Stealth penetration checking is an important part of any overall network security plan. Progent's security experts can perform thorough penetration tests without the knowledge of your company's internal IT resources. Unannounced penetration testing uncovers whether existing security monitoring systems such as intrusion detection warnings and event log monitoring are properly configured and actively observed. Progent can provide continuous automatic PEN testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, skipped patches, and ill-advised product defaults can be combined by hackers into the multi-front attacks common to modern strains of ransomware. Get additional information about Progent's Stealth Penetration Intrusion Testing Consultants.
Progent's Flat-rate Managed Services for Information Assurance
Progent's low-cost ProSight family of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services offered by Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes SentinelOne's next generation behavior machine learning tools to guard endpoints as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily evade traditional signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to automate the complete threat progression including protection, infiltration detection, mitigation, remediation, and forensics. Key features include single-click rollback with Windows VSS and real-time system-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection managed services deliver affordable in-depth security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge technologies packaged within a single agent accessible from a single control. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP environment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with government and industry data protection standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent can also help you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Read more about Progent's
ProSight DPS: Managed Cloud Backup and Recovery
Progent has worked with advanced backup technology companies to produce ProSight Data Protection Services (DPS), a family of management offerings that provide backup-as-a-service. All ProSight DPS products automate and track your backup processes and enable transparent backup and fast restoration of vital files, applications, images, and Hyper-V and VMware virtual machines. ProSight DPS lets you protect against data loss caused by hardware failures, natural disasters, fire, malware like ransomware, human error, malicious employees, or software glitches. Managed services available in the ProSight Data Protection family include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can help you to determine which of these fully managed backup services are most appropriate for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top data security vendors to deliver web-based management and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external threats and conserves system bandwidth and storage. Email Guard's onsite security gateway device adds a further level of inspection for inbound email. For outgoing email, the local security gateway provides AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall. For more information, visit Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other personal devices. Using Duo 2FA, whenever you sign into a secured online account and enter your password you are asked to confirm who you are via a device that only you possess and that is accessed using a separate network channel. A wide selection of devices can be used as this second means of ID validation including an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You may designate multiple validation devices. To learn more about ProSight Duo identity authentication services, visit Duo MFA two-factor authentication services for remote workers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual host set up and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the apps. Since the system is virtualized, it can be ported immediately to an alternate hosting environment without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect data about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains and warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as half of time thrown away searching for vital information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out more about ProSight IT Asset Management service.
Specialized Security Services Offered by Progent
Progent's security consultants can provide unique specialized help in key areas of network protection such as:
Information Risk Audits and Security Compliance Testing
Progent offers experience with information risk evaluation software like Microsoft Baseline Security Analyzer or LANguard for conducting a variety of automatic network tests to uncover potential security gaps. Progent has extensive experience with testing utilities and can assist your company to analyze assessment results and react efficiently. Progent's certified security consultants also provide web application validation and can perform expert evaluation of corporate-wide security to determine your organization's compliance with key global security specifications such as HIPAA, NIST, and ISO. In addition, Progent can evaluate the strength of your wireless protection including in-place wireless equipment as well as mobile handsets. Learn more details concerning Progent's Information Risk Evaluation and Compliance Assessment.
Cisco Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can provide world-class technical services for Cisco's complete range of protection and Virtual Private Network technologies including PIX 500 Firewalls and ASA Series Firewalls, the Catalyst FWSM, secure high-speed and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed access points, and Catalyst switches. Read the details about Cisco Security, Virtual Private Network and Wireless Help.
Other Firewall and Virtual Private Network Consulting Services
As well as supporting a broad array of security solutions available from Microsoft and Cisco, Progent offers businesses of all sizes top-level engineering services for products from other major firewall and Virtual Private Network (VPN) suppliers. Progent's consultants can provide:
- Palo Alto Networks PA-Series Firewalls Consultants
- Check Point Software Technologies Support
- Barracuda CloudGen Firewall Experts
- WatchGuard Technologies Inc Help
- Juniper Networks Integration
- SonicWall Inc. Support
- Fortinet FortiGate Firewall Consultants
- Symantec Corp Engineering Services
Certified Information Security Manager (CISM) identifies the core competencies and international benchmarks of performance that information security managers are required to achieve. CISM offers executive management the confidence that consultants who have earned their certification possess the background and skill to offer effective security management and consulting services. Progent can provide a CISM-certified consultant to assist your organization in vital security areas such as data security governance, risk management, data protection process management, and crisis response support.
Learn additional information concerning Progent's Certified Information Security Manager Security Support Services.
CISSP Security Support Expertise
Progent's CISSP consultants are cybersecurity engineers who have earned CISSP accreditation as a result of demonstrated experience, extensive study, and exhaustive examination. CISSP qualification indicates mastery of an international standard for information security. ANSI has given the CISSP credential official recognition in the field of information security under ISO/IEC 17024. Fields of knowledge covered under CISSP include cybersecurity management practices, security architecture and test systems, access permission methodology, software development security, business processes security, hardware security, encryption, telecommunications, Internet security, and business continuity planning.
Get additional details about Progent's CISSP Consulting Services.
CISSP-ISSAP Premier Consultants for Secure System Architecture
Progent's ISSAP Certified cybersecurity consultants are specialists who have been awarded ISSAP status after rigorous testing and extensive hands-on work with network security design. ISSAP security experts possess comprehensive understanding of access management mechanisms and methodologies, phone system and network protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security experts can assist your company with all aspects of secure network architecture.
Read more details about Progent's ISSAP Accredited Protected IT Architecture Engineering Support.
CISSP-ISSEP Certified Security Engineering Experts
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP network security consultant to assist your organization to follow modern system security engineering theory and processes in system development, review and evaluate system security designs based on cybersecurity engineering best practices, create viable system designs that include compliant cybersecurity features for all key system functions, develop effective design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend practical cybersecurity solutions that balance your operational goals with your organization's tolerance for risk.
Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.
Certified Information Systems Auditor Consulting Services
The Certified Information Systems Auditor (CISA) credential is a recognized achievement that indicates expertise in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo an exhaustive examination overseen by the ISACA international professional group. Progent offers the expertise of a CISA-Premier security audit consultant trained to help companies in the areas of IS audit services, information technology administration, systems and infrastructure lifecycle, information technology service delivery, safeguarding data assets, and business continuity preparedness.
Learn more information about Progent's Certified Information Systems Auditor (CISA) Consulting Services.
CRISC-certified Network Risk Management Specialists
The CRISC program was established by ISACA in 2010 to validate an IT professional's skills to design, deploy, and maintain IS control mechanisms to mitigate risk. Progent can provide the services of a CRISC-certified engineer to help you to develop and execute a workplace continuity or disaster recovery plan based on industry best practices identified by CRISC and crafted to match your company's risk tolerance, business goals, and IT budget. Progent's network risk mitigation expertise is a good fit the services provided by Progent's CISA-Certified security engineers for objectively assessing your IT control mechanisms and also with the expertise of Progent's CISM-certified experts for implementing security policies.
Learn more details about Progent's CRISC Risk Mitigation Consulting.
GIAC (Global Information Assurance Certification) Professional Expertise
GIAC was established in 1999 to validate the knowledge of network security professionals. GIAC's mission is to make sure that an accredited professional possesses the skills appropriate to provide support in important areas of system, information, and application security. GIAC certifications are recognized by businesses and government organizations throughout the world including U.S. National Security Agency. Progent can provide the expertise of certified professionals for any of the network security services addressed within GIAC accreditation programs such as auditing IT infrastructure, incident response, intrusion detection, web application security, and security information and event management (SIEM) solutions.
Read more details concerning Progent's GIAC Information Assurance Support.
Get in Touch with Progent for Network Security Consulting Services
If your company is located in Alexandria Virginia and you need computer security consulting expertise, call Progent at
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
| City | Address | Phone | Link |
| Alexandria | 2800 Eisenhower Ave, Suite 220 Alexandria, VA 22314 United States |
(517) 302-7958 | Alexandria Network Support Services |
| Baltimore | 300 E. Lombard St, Suite 840 Baltimore, MD 21202 United States |
(667) 771-9100 | Baltimore Network Support Services |
| Reston | One Freedom Square, 11951 Freedom Drive, 13th Floor Reston, VA 20190 United States |
(571) 392-5565 | Reston Network Support Services |
| Rockville | 1 Research Court, Suite 450 Rockville, MD 20850 United States |
(240) 454-0044 | Rockville Network Support Services |
| Washington | 1629 K St NW, Suite 300 Washington, DC 20006 United States |
(202) 851-2383 | Washington Network Support Services |
An index of content::
Microsoft Firewall Online Consulting
ISA Server Support
Progent's certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server configuring ISA Server-based security solutions for information systems with many sites, mobile workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can help your small business in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that supports your network protection requirements without adversely limiting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
24-7 Online Troubleshooting Offsite Workforce
24-7 Online Troubleshooting Remote Working
Progent has 20 years of experience assisting small and medium-size companies to design, deploy, tune, administer, and debug computer networks that support telecommuters.
Network Consulting Cisco Architecture
Cisco Remote Access Tech Support
Progent's Cisco CCIE-certified networking consultants have extensive experience assisting ISPs to design, implement, administer, tune, and debug high-availability, scalable connectivity solutions suitable for public networks.
Lync Server 2013 Specialists
Consulting Services Lync Server 2013 Front End Pool
Lync 2013, now called Skype for Business, enables organizations of any size to build a centrally managed and protected communications environment that supports a BYOD computing style with instant messaging (IM), presence, web conferencing with app sharing and whiteboard, and both IP-based and PSTN telephony enabled for a wide range of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 experts and system architects can help your company to assess the advantages of Lync Server 2013, create an in-house, cloud-based (via Lync Online) or hybrid topology suitable for your present and long-term goals, implement Lync Server 2013 so as to speed up your return on investment, and provide live online and on-premises training to your management staff and users. Progent offers in-depth expertise in key components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync Server 2013 with key Microsoft Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
ProSight Email Security Professional
ProSight Email Guard Outbound Email Encryption Specialists
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver centralized control and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a preliminary barricade and keeps most threats from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
Windows Application Management Consult
Specialists XenApp Virtual Application Delivery
Progent's Citrix-certified consultants can assist you to plan, deploy, manage, and support a virtual Windows application delivery and management system built on XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your infrastructure for delivering server and client-side applications, and Progent's datacenter support consultants can help you to manage and support an off-site datacenter that offers high uptime, advanced protection, and fast disaster recovery.
Project 2019 Development Group
Microsoft 365 Project Engineer
Progent's Microsoft-certified consultants offer in-depth expertise in implementing, using and troubleshooting all versions of Project, Microsoft Project Server, and Microsoft Project Online and can deliver a wide range of cost-effective online consulting services following proven best practices to help organizations of all sizes to get all the benefits of this leading platform. Support services available from Progent include solution planning, installation and migration, strategies for secure collaboration among onsite and offsite users, network infrastructure optimization, and specialized online training classes.
Security Audit Services Symantec VPN
Symantec Firewall Security Consulting
Progent's Symantec consultants can help you support legacy Symantec firewall and VPN appliances including the Symantec Raptor and Symantec VelociRaptor line or show you how to migrate to more recent firewall/VPN technology. Progent can also enable you to create and execute a comprehensive security plan that can include firewall and VPN appliances and software, managed security and network defense services, server and application monitoring products, and documented policies and enforcement procedures. Progent has the skill to be your one-stop source for on-going network support, maintenance, training, and security consulting.
Small Company Consultants
Small Office Network On-site Technical Support
If you have a small business IT system with 10 to 50 desktop clients, Progent's computer outsourcing services free your company from over-reliance on single independent service provider while giving you cost-effective and reliable access to enterprise-class technical expertise. By providing IT consulting service when you require it, offering advanced knowledge for critical applications, delivering value-added support such as 24x7 server monitoring, and charging only for support you use, Progent gives you an economical way for optimizing the profitability of your small office information system. Progent is the smart way for small organizations to create and maintain a robust and safe information system and to have quick access to the experienced consulting ordinarily restricted to businesses who can support a sizeable in-house IT organization.
Microsoft GP/Great Plains Technology Consulting Services
Dynamics GP/Great Plains IT Consultants
Key characteristics of Microsoft Dynamics GP software include a modular structure that lets you buy only the components you need, a standards-based foundation built on Microsoft technologies to safeguard your investment and offer a highly interconnected environment, advanced reporting capabilities that allow you to monitor all activities, income and spending and sales trends, integration with Microsoft Office to enable access to business data, the ability to integrate information from almost any db software or desktop application into Microsoft Dynamics GP/Great Plains, and an open design that makes it possible to develop custom programs. Progent can help you configure and support a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can offer expert GP/Great Plains consultants to show you how to turn the advanced features of Dynamics GP accounting into a high-value business management solution.
Integration Support Windows Server 2016 Integration
Microsoft Windows Server 2016 Clustering On-site Technical Support
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting to assist businesses of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
24-7 At Home Workers VoIP IT Consultant
Remote Workers IP Voice Information Technology Consulting
Progent can assist small and mid-size organizations to deploy IP voice platforms to give their at-home workforce the advantage of transparent access to the corporate phone infrastructure.
Apple Mac and Windows Computer Consulting
Windows and macOS Remote Support Services
Progent's support experts in Apple OS X and Microsoft Windows technology can help you integrate Apple Macintosh and Windows computers into seamless networks with full sharing and workgroup support. Enabling efficient co-existence among a variety of servers and workstations powered by Mac OS and Windows requires extensive knowledge of and experience with Mac and Windows technology. Progent's background in Microsoft and Apple service makes it possible to provide world class support to companies that depend on these platforms to keep their strategic advantage. Progent's consultants can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
SQL Server 2017 Enterprise Professionals
SQL Server 2017 and Excel Remote Troubleshooting
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to assess the business advantages of upgrading to SQL Server 2017 and can assist your organization to plan and implement a cost-effective migration of your databases and applications to any deployment model including local, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or onsite support services ranging from as-needed design assessment or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
Security Audits Juniper Junos CLI
Network Consultant Juniper Junos os
Progent's Juniper-certified network consultants can help your company to plan and deploy Juniper Firewall and VPN technology, enhance and support your network infrastructure, and upgrade smoothly from discontinued devices to the latest versions. Progent's Junos OS engineers can offer expertise with Juniper's premier network operating system to help your business to streamline the administration and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist you manage networks that include a mix of Juniper's software platforms.
SIP Infrastructure Network Consulting
Video Conferencing Technology Consulting
Progent's Cisco VoIP phone and video IP phone experts can help your business to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the latest media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly known as CallManager, or with Unified Communications Manager Express (CME) to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Unified CM applications such as Cisco Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, installing Cisco ISR routers with CUBE internetworking capability, and creating UCS server clustering and Cisco SRST systems for survivability.
Monitoring and Reporting Support Services
Operations Manager Technical Support
Progent provides a selection of network support bundles for small companies. These IT outsourcing and server monitoring services are based on the anticipatory problem handling abilities of Operations Manager, a state-of-the-art network and system support software platform that monitors the reliability, throughput, and safety of your information system and identifies potential troubles before they can bring down your network. With Progent's affordably priced IT support packages, small organizations can choose a basic co-sourcing package built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution.
Support Firms Microsoft Office 2003
Microsoft Small Business IT Consulting
Progent imposes no service activation charge and requires no monthly commitment for support services provided during normal working hours. Progent's one-minute granularity does away with big bills for quick solutions so you won't be tempted to allow less critical problems to stay unaddressed.
Microsoft Sharepoint Server 2016 IT Outsourcing Companies
Network Consulting Service Microsoft Windows Server 2008 R2
Progent's Microsoft-certified consultants can provide network help and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's support professionals can show you how to plan, deploy, maintain and administer the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager.
Microsoft Exchange 2003 Upgrade Online Technical Support
Remote Consulting Exchange 2003 Upgrade
Progent's Microsoft Certified engineers offer world-class support for corporate-wide deployments of Microsoft Exchange 2007. Progent's experts can show you how to prepare for multi-location Exchange Server 2007 installations or updates and can provide local technicians to assist enterprises with installations of Exchange Server in the or any region served by Progent's consultants.
Dynamics GP/Great Plains Computer Engineer
Microsoft Dynamics GP Remote Troubleshooting
Progent's Microsoft certified consultants provide a range of support services for Dynamics GP (formerly Great Plains). Dynamics GP is an accounting and business analysis tool built, like all Microsoft financial solutions, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP offers an affordable solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to install and integrate, and with its segmented approach you can purchase only the capability you currently need, with the ability to expand users and enlarge functionality when necessary. Progent's Microsoft Dynamics GP consulting engineers can help you deploy, customize and administer the current version of Microsoft Dynamics GP or upgrade efficiently from an older version.
Top Rated SentinelOne Endpoint Protection Technology Professional
SentinelOne Singularity EDR Consulting
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response.
Proxim Tsunami Wireless Case Study
Building to Building Wireless Case Study
Progent provided a wireless integration solution that enabled a school to improve productivity and eliminate the recurring expense of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting remote sites up to 2.5 miles apart and can reach even longer distances. This wireless solution offered better performance and reliability than recourse to amplifying the 802.11b network, and because it utilizes the 5.8Ghz band it offered protection against local interference.
Ekahau Wi-Fi Network Management Onsite Technical Support
Computer Engineer Ekahau Predictive Wi-Fi Site Design
Progent's Ekahau-certified Wi-Fi network design consultants can assist your business to design, implement, enhance, manage and debug a Wi-Fi network adapted to your facilities. Progent offers remote or on-premises support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF measurement, Ekahau Analyzer for debugging RF problems, and Ekahau Insights for monitoring the health of multiple Wi-Fi networks.
Immediate Envisioning Phase: Requirements Definition Small Business IT Outsourcing Companies
Microsoft Experts MSF Configuration
When performing IT projects for corporate customers, Progent follows a phased approach based on defined milestones in order to meet budgetary, scheduling and technical targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures based on the best practices described by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, test models, design tuning, and expert implementation. All phases are documented to make available a comprehensive summary of IT services performed and to assist in downstream network support.
Fault Tolerant Data Centers Consultants
Emergency Internet Data Center Professional
Progent's Data Center engineers can show you how to identify fault-tolerant data centers that match the particular needs of your company. High availability off-site data centers are especially appealing to small businesses due to of their low cost and convenience compared to pursuing a do-it-yourself approach. Trying to build an on-site data center with even a basic degree of fault tolerance is too costly for most small companies. Progent is ready to help you reap all the advantages of non-stop data centers and 24x7 colo sites by providing a complete range of consulting and maintenance services.
Remote Consulting Apple OS X Tiger
Technical Support Services Macintosh OS X
Progent's consultants can provide Mac users a variety of services such as desktop support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and one-on-one education. Progent can assist businesses to upgrade to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud. For business networks based exclusively on Apple macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of designing, integrating and supporting a network environment that is reliable, secure, efficient and aligned with your company's objectives.
Emergency UNIX with Windows Network Engineer
UNIX with Windows Computer Consultants
If you are developing UNIX-based applications on a network that has Windows-based processors, PCs, and office productivity products, Progent offers full-service information technology outsourcing that allows you to focus on your area of strategic expertise without the continual hassle of maintaining your company information system. By using smart server monitoring and by providing online and in-person support when your company needs it, Progent represents an affordable way for maintaining an IT system that provides excellent dependability, protection, and efficiency. Progent's developer support offerings include comprehensive information technology outsourcing, virtual infrastructure, remote and on-site service and troubleshooting, network monitoring services, and Contact Center outsourcing.
Azure cloud integration Outsourced Programming
24-Hour Development Companies Microsoft Azure Storage
Progent can help you to plan and implement an efficient migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management for both on-premises and Azure assets.
SQL Server Reporting Services Programming
Access Contract Programmer
Progent offers online and onsite consulting to help you with any facet of business intelligence reporting ranging from debugging or enhancing applications to planning and implementing a comprehensive BI environment. Progent's BI experts can assist you to maintain your existing BI environment, assist you to upgrade databases and applications from an outdated reporting platform to a current one, and deliver as-needed online training to meet your individual requirements. Progent's management reporting professionals can provide expertise in all popular business intelligence reporting and visualization tools such as Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot and Power View, and Report Builder.
ASA and PIX Firewalls Consultant Services
Immediate ASA and PIX Technical Support
Progent's Cisco-premier CCIE network experts can assist your company to maintain your existing PIX or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, integrate, optimize, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
PIX Firewall Upgrade Computer Consultants
PIX Firewall Online Help
Cisco's PIX 500 Series firewalls have reached end of life and Cisco may no longer offer support these devices. Progent still provides consulting assistance for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can also help you determine whether to adopt more current firewall technology from Cisco. Progent's Cisco-certified experts can help you plan and carry out an efficient migration to Cisco ASA 5500-X firewalls based on industry best practices.
SQL Server 2016 Capacity Planning Consultant Services
SQL Server 2016 Monitoring IT Consultant
Microsoft SQL Server 2016 introduces major improvements in speed, scale, security and compliance, uptime, mobile computing integration, and built-in BI. New features include PolyBase for processing relational and non-relational files in one appliance for big data applications, Hadoop support, Dynamic Data Masking, Mobile Report Publisher, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver online and onsite expertise to assist organizations of all sizes to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.
Nagios for Linux Technology Professional
Nagios Remote Support
Network monitoring ordinarily entails tracking a network's resource utilization to help uncover data traffic bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring tools that work under Linux and can be deployed to monitor multi-OS environments where Linux and Windows coexist. Progent's system integration consultants can help you use both these tools to tune and repair your network. Progent's Linux support services offer small businesses and developers assistance with managing and servicing UNIX and Linux networks that coexist with Windows-based technology.
Cisco Certified Online Support Services Cisco VPN
VPN Online Support Services
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized business integrate and maintain Cisco's security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and offer the versatility to evolve with your growing business needs. Progent's Cisco-Certified network consultants support Cisco's complete line of products targeted at eliminating information pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your network. Progent can help you integrate Cisco technology to achieve safe connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control framework for user certification, authorization, and tracking from a graphical Web interface.
Microsoft Access software programming Engineers
Microsoft Access Web App Reporting
Progent can provide cost-effective remote support for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide expert help for application development, database migration, performance tuning, report design, and troubleshooting. Progent also can provide custom webinar classes for Access application development and DBA services.
Network Security Auditor Juniper J Series Firewall
24/7 Auditing Juniper J4350 Router
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Microsoft 365 and Apple iOS Consultants
Microsoft 365 mail flow Specialists
Microsoft supports transparent hybrid ecosystems that integrate Microsoft 365 and on-premises Exchange systems. This allows you to have certain Exchange mailboxes located at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of planning, implementing and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and within budget.
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