Security and Compliance and Information Assurance Expertise
Alexandria Enterprise Computer Network Infrastructure
To get immediate remote help with computer security problems, companies in Alexandria Virginia can find expert troubleshooting by contacting Progent's certified security professionals. Progent's remote service consultants are ready to provide efficient and economical assistance with security crises that are impacting the productivity of your IT network. Progent's accredited consultants are certified to support environments based on Windows, Linux, Apple macOS and OS X, and major derivatives of UNIX. Progent can provide expert help for critical security and restoration technologies like AI-driven End Point Protection and Response, Managed Detection and Response, complete system restoration validation and testing, immutable backup, and off-site backup. Progent's broad range of services encompasses firewall configuration, email filtering and encryption, secure network infrastructure, and disaster recovery planning. Progent's support team has earned the industry's top security certifications including Certified Information Security Manager (CISM) and Information System Security Architecture Professional.
Progent offers online security help on a by-the-minute model with no minimum times and no extra fees for setup or off-hour service. By charging per minute and by providing top-level help, Progent's billing structure keeps costs under control and eliminates scenarios where quick solutions entail big charges.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way through a network. Because of this, ransomware assaults are typically launched on weekends and at night, when IT staff are likely to take longer to become aware of a break-in and are least able to mount a quick and forceful defense. The more lateral movement ransomware can manage inside a victim's network, the longer it will require to restore core IT services and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to guide you to carry out the urgent first steps in responding to a ransomware attack by containing the malware. Progent's online ransomware experts can help you to identify and isolate infected servers and endpoints and protect undamaged resources from being penetrated. If your network has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our Network Has Been Hacked: What Can We Do?
If you are currently experiencing a network security emergency other than ransomware, refer to Progent's Emergency Online Network Help to see how to get fast help. Progent maintains a team of veteran network security specialists who offer online and onsite assistance that includes containment, mitigation, restoration, forensics, and hardening of your security posture to protect against future attacks.
For organizations that have prepared carefully for an attack, the formal incident handling procedure promoted by GIAC (Global Information Assurance Certification) is Progent's approved method of reacting to a major security incident.
Introduction to Progent's Security Expertise
Coordinating data protection plus preparation for recovering critical data and systems after an attack demands an on-going program that entails a variety of tools and processes. Progent's security professionals can support your business at whatever level in your attempt to protect your information system, ranging from security evaluation to designing a comprehensive security program. Some areas covered by Progent's experts include Planning and Prevention, Information Recovery and Security Forensics, and Managed Protection from E-mail-Based Threats.
Planning and Implementing Secure Networks
Any company ought to have a carefully thought out security strategy that incorporates both preventive and reactive elements. The proactive strategy is a set of steps that works to minimize vulnerabilities. The reactive strategy specifies procedures to assist security staff to evaluate the damage caused by an attack, remediate the damage, record the event, and restore network functions as soon as possible. Progent can advise you how to build security into your company operations. Progent can set up scanning utilities, define and build a safe computer architecture, and propose procedures and policies to maximize the protection of your network. Progent's security professionals are ready to assist you to configure a firewall, deploy secure remote connectivity to email and data, and configure an efficient VPN.
If you are looking for an economical way for outsourcing your network security management, Progent's Round-the-clock Network Support Services include automated online server monitoring and immediate resolution of emergencies.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud hosted resources and that comply with government and industry security standards. (Learn about Progent's Microsoft 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration consulting.)
Data Recovery and Failure Analysis
Progent offers expertise in restoring systems and computers that have been hacked, are in question, or have failed as a result of a security attack. Progent can show you how to assess the losses resulting from the assault, return your company to normal functions, and recover information compromised as a result of the assault. Progent's certified specialists can also oversee a comprehensive forensic evaluation by examining activity logs and using other proven forensics techniques. Progent's experience with security problems minimizes your business disruption and permits Progent to suggest efficient measures to avoid or mitigate future assaults.
Ransomware Cleanup and Restoration Consulting
Progent offers the help of seasoned ransomware recovery consultants with the knowledge to rebuild an information system victimized by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or MongoLock. For more information, visit ransomware removal and recovery expertise.
Work-from-Home Cybersecurity Consulting
Work-from-Home workers commonly use their personal computing devices and often work in a unsecured physical environment. This situation increases their vulnerability to malware attacks and requires careful configuration of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough end-user training, and the creation of policies based on best practices. Progent's veteran team of Work-from-home support experts can help your business to plan, configure and manage a compliant security solution that protects critical information assets in networks that incorporate telecommuters.
Patch Management Services
Progent's support services for software and firmware patch management offer organizations of any size a flexible and affordable alternative for assessing, validating, scheduling, applying, and tracking updates to your ever-evolving information system. Besides maximizing the protection and functionality of your IT network, Progent's software/firmware update management services allow your in-house IT staff to focus on line-of-business projects and activities that derive maximum business value from your network. Find out more about Progent's patch management support services.
Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric cyberthreat defense platform that features computer learning software and advanced services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be installed in a few minutes to guard popular endpoints against modern assaults such as ransomware, known and brand-new malware, trojans, hacking tool sets, RAM exploits, script misuse, destructive macros, and living-off-the-land abuse. Progent is a SentinelOne Partner and reseller and oversees thousands of endpoints protected by SentinelOne technology. SentinelOne is invariably the initial EDR response tool deployed by Progent to provide control and visibility of a customer's system in the first stages of a ransomware recovery emergency. For additional information, see Progent's SentinelOne-based Extended Detection and Response expertise.
Stealth Penetration Security Evaluation Services
Stealth intrusion testing is an important component of any comprehensive IT system security strategy. Progent's security experts can perform extensive penetration checks without the knowledge of your organization's internal network support resources. Stealth penetration checking uncovers whether existing security monitoring tools such as intrusion detection alerts and event history analysis are properly set up and actively monitored. Progent can provide continuous automatic PEN testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, skipped patches, and ill-advised product defaults can be combined by threat actors into the multi-vector attacks typical of modern versions of ransomware. Get additional information about Progent's Stealth Penetration Evaluation Experts.
Progent's Fixed-price Managed Services for Information Assurance
Progent's value-priced ProSight line of managed services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates SentinelOne's next generation behavior-based machine learning technology to defend endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to automate the entire malware attack lifecycle including protection, infiltration detection, containment, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alarms, device management, and web filtering via leading-edge technologies packaged within a single agent accessible from a unified console. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that meets your organization's specific needs and that allows you achieve and demonstrate compliance with government and industry information protection standards. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for immediate attention. Progent's consultants can also assist you to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack like ransomware. Learn more about Progent's
ProSight Data Protection Services: Managed Cloud Backup
Progent has worked with leading backup product companies to produce ProSight Data Protection Services, a family of subscription-based offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services manage and monitor your backup operations and allow non-disruptive backup and rapid recovery of critical files/folders, applications, system images, and VMs. ProSight DPS helps you avoid data loss caused by hardware breakdown, natural disasters, fire, cyber attacks such as ransomware, user error, malicious insiders, or application glitches. Managed services available in the ProSight Data Protection product line include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can assist you to identify which of these managed backup services are most appropriate for your IT environment.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top information security vendors to provide web-based management and world-class protection for all your email traffic. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo authentication services incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo supports one-tap identity verification on iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you sign into a secured application and enter your password you are asked to verify your identity via a device that only you have and that uses a different network channel. A broad selection of devices can be utilized as this second means of ID validation such as an iPhone or Android or watch, a hardware token, a landline telephone, etc. You may designate multiple verification devices. For details about ProSight Duo two-factor identity validation services, visit Duo MFA two-factor authentication (2FA) services for an at-home workforce.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual host set up and maintained by Progent's network support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be moved easily to a different hardware environment without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and protect information related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and managing your network documentation, you can eliminate as much as 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more about ProSight IT Asset Management service.
Special Security Services Offered by Progent
Progent's seasoned consultants offer unique specialized help in key areas of network security such as:
Information Risk Audits and Compliance Testing
Progent offers experience with information risk evaluation software like Microsoft Baseline Security Analyzer and LANguard for conducting a set of automatic network scans to uncover possible security holes. Progent has extensive skills with these and similar utilities and can help your company to analyze assessment results and react efficiently. Progent's certified security engineers also provide web software validation and can perform thorough assessments of enterprise-wide security to assess your organization's compliance with major worldwide security standards including HIPAA, PCI, and ISO 17799. In addition, Progent can assess the strength of your wireless protection including stationary wireless appliances as well as portable handsets. Learn more information about Progent's Information Risk Audits and Security Compliance Assessment.
Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can provide world-class consulting expertise for Cisco's entire range of security and Virtual Private Network products such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, secure high-speed and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Find out more details concerning Cisco Protection, Virtual Private Network (VPN) and Wireless Consulting.
Additional Firewall and VPN Solutions
In addition to supporting a broad array of protection technologies available from Microsoft and Cisco, Progent can provide companies of all sizes expert consulting for technologies from other popular firewall and Virtual Private Network (VPN) vendors. Progent's engineers can provide:
- Check Point Expertise
- WatchGuard Engineering Services
- Juniper and NetScreen Integration
- SonicWall Inc. Expertise
- Symantec Technical Assistance
Certified Information Security Manager (CISM) identifies the core skills and worldwide standards of performance that information technology security professionals are expected to master. It offers executive management the assurance that consultants who have earned their CISM have the background and skill to offer effective security administration and consulting services. Progent can provide a CISM consultant to assist your organization in critical security areas such as information security governance, risk assessment, data protection program management, and crisis response management.
Find out additional information about Progent's Certified Information Security Manager Security Support Assistance.
Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have been awarded CISSP accreditation through demonstrated experience, rigorous study, and formal testing. CISSP Certification recognizes mastery of a worldwide standard for information security. ANSI has given the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Fields of expertise covered within CISSP include cybersecurity management practices, security design and test systems, access permission methodology, applications development security, operations security, hardware security, cryptography, telecommunications, network security, and business continuity planning.
Get more details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.
CISSP-ISSAP Certified Experts for Secure Network Architecture
Progent's ISSAP Certified cybersecurity experts have been awarded ISSAP status following thorough testing and extensive hands-on work with network security architecture. ISSAP consultants have acquired in-depth knowledge of access control mechanisms and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's ISSAP-certified security experts can assist your business with all phases of secure network architecture.
Learn more information about Progent's ISSAP Certified Protected IT Infrastructure Consulting Services.
CISSP-ISSEP Certified Cybersecurity Engineering Consultants
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity expert to help your enterprise to utilize modern system security engineering theory and techniques in system development, evaluate system security designs based on security engineering leading practices, create viable system designs that incorporate compliant security features for all key system functions, develop effective design strategies to provide operational security, perform in-depth risk analysis, and recommend practical security solutions that balance your operational goals with your company's risk tolerance.
Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
CISA Security Auditor Support Expertise
The CISA accreditation is a globally recognized qualification that signifies mastery in information system security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation has consultants undergo a comprehensive examination administered by the ISACA international professional association. Progent can provide the services of a CISA-Premier security audit professional able to assist businesses in the fields of information systems audit process, information technology administration, network assets and architecture lifecycle, information technology service delivery, safeguarding information resources, and business continuity planning.
Read additional details concerning Progent's Certified Information Systems Auditor Support Services.
CRISC-certified IT Risk Mitigation Specialists
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to validate a consultant's ability to plan, implement, and support information system controls to mitigate network risk. Progent can provide the expertise of a CRISC-certified engineer to assist your company to create and execute a business continuity or disaster recovery strategy that follows leading practices identified by CRISC and crafted to align with your company's risk tolerance, business goals, and IT budget. Progent's risk management expertise is complementary to the services available from Progent's CISA-Premier security engineers for impartially assessing your IT management mechanisms and also with the expertise of Progent's CISM experts for designing company-wide security policies.
Get the details about Progent's CRISC-certified Risk Management Support.
GIAC (Global Information Assurance Certification) Consulting Expertise
Global Information Assurance Certification was founded in 1999 to certify the knowledge of IT security experts. GIAC's mission is to assure that an accredited professional possesses the skills appropriate to provide services in key areas of network, data, and program security. GIAC certifications are recognized by companies and government organizations throughout the world including United States National Security Agency (NSA). Progent can provide the help of GIAC certified consultants for any of the network security capabilities covered under GIAC accreditation topics including assessing security systems, security incident response, traffic analysis, web application security, and SIEM solutions.
Find out additional information concerning Progent's GIAC Information Assurance Expertise.
Get in Touch with Progent for Computer Security Consulting Services
If your organization is situated in Alexandria Virginia and you're trying to find computer security support services, phone Progent at
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
| City | Address | Phone | Link |
| Alexandria | 2800 Eisenhower Ave, Suite 220 Alexandria, VA 22314 United States |
(517) 302-7958 | Alexandria Network Support Services |
| Baltimore | 300 E. Lombard St, Suite 840 Baltimore, MD 21202 United States |
(667) 771-9100 | Baltimore Network Support Services |
| Reston | One Freedom Square, 11951 Freedom Drive, 13th Floor Reston, VA 20190 United States |
(571) 392-5565 | Reston Network Support Services |
| Rockville | 1 Research Court, Suite 450 Rockville, MD 20850 United States |
(240) 454-0044 | Rockville Network Support Services |
| Washington | 1629 K St NW, Suite 300 Washington, DC 20006 United States |
(202) 851-2383 | Washington Network Support Services |
An index of content::
Nagios Remote Technical Support
MRTG Technical Support
Nagios and MRTG are powerful, free monitoring utilities that run under the Linux OS and can be used to monitor UNIX networks, Microsoft Windows networks, or multi-platform environments where the Linux OS and Windows coexist. Nagios lets system support engineers to track system services such as SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher allows you to graph the traffic in and out of SNMP-enabled network appliances such as servers, routers, and switches. Progent's system integration consultants can help you utilize both these tools to tune and repair your network.
Top Sun Solaris Remote Specialist
UNIX Online Design Consultants
Progent provides nationwide remote phone support and consulting services for companies that run Solaris networks or whose IT systems feature a mix of Solaris and Microsoft Windows products. Remote network consulting provides maximum leverage for your information technology budget by preserving user efficiency and limiting the time billed for network analysis and repair. Sophisticated remote support technology and experienced technicians and consultants combine to enable Progent to solve most network issues without wasting time and money by traveling to your site. In the vast majority of cases your IT issues can be remediated over the phone or through a mix of telephone support and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISM and CISSP certified security specialists to help with the toughest system issues.
CIO Outsourcing Consulting
IT Outsourcing Consulting Services
Progent is organized deliver comprehensive remote support for all major technologies associated with today's small company IT systems and offers a variety of strategic, as-needed support services including a temporary CIO to provide senior-level IT design and budgeting capability, a Technical Response Center for help desk support, 24x7 server monitoring, spam/virus filtering as an outside-the-firewall service, project management for major projects such as office moves orOS migrations, Cisco-certified consultants for building and maintaining high-performance and robust infrastructure, certified security specialists to verify data protection and regulatory compliance, disaster recovery experts to create business continuity strategies, and software developers to write, enhance, or troubleshoot mission-critical application programs.
Emergency Remote Consulting Windows Server 2008 Hyper-VI
Windows Server 2008 R2 Remote Consulting
Windows Server 2008 represents an important advance in making information networks more protected and available, simpler to virtualize and manage, faster, and able to provide a better platform for web hosting and development. Progent can assist your company get the most from the enhancements incorporated into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, tech support, training, staffing, monitoring, and security engineering expertise.
Technology Professional macOS Phone-based
Top OS X Troubleshooting Consultant
Progent provides national remote help and consulting services for companies that run Apple Mac networks or whose information systems feature a mix of Apple macOS and Mac OS X with Microsoft technology. Progent's engineers can provide Mac users a range of IT services such as desktop support, migration to the latest edition of Mac OS X from other earlier versions of macOS and Mac OS X, plus expertise with Apple macOS and OS X application software. Progent's specialists in Apple technology can also help you with Apple iPhone and Apple iPad support, or moving to Apple's iCloud services. Online technical support offers maximum leverage for your information technology dollar by protecting client productivity and limiting the time charged for network analysis and repair. Advanced online support utilities and skilled technicians and engineers combine to enable Progent to solve most network problems without squandering time and expense by going to your site. In most of cases your IT issues can be remediated by telephone or via a mix of telephone support and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISM premier security professionals to assist with the toughest system issues.
Catalyst Wi-Fi 6 AP Site Survey Remote Troubleshooting
Catalyst Wi-Fi Access Point Configuration
Progent's Cisco Catalyst 9100 Series 802.11ax Wireless Access Point consultants can provide economical online and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points.
Largest Windows Server 2022 Cybersecurity Support and Help
Windows Server 2022 and SCVMM Support
Progent's certified Windows Server 2022 experts can help your organization to design and carry out a cost-effective migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that combines cloud-hosted Windows Server Online with a self-hosted installation of Windows Server 2022.
Infor SyteLine CloudSuite Customer Portal Consulting Services
Infor SyteLine CloudSuite Business Analyst Services
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates over 25 years of experience assisting manufacturing and distribution organizations to simplify supply chains and streamline key processes in order to get products to market fast and adhere to customer commitments dependably. Progent can provide the skills of an ERP consultant with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or on-premises services that can range from occasional advice to solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Microsoft 365 integration, training, and DBA services.
Network Troubleshooting Engineer
Automatic Topology Mapping Remote Troubleshooting
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, track, reconfigure and troubleshoot their networking hardware like routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept current, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating time-consuming management processes, WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, finding devices that require important software patches, or identifying the cause of performance bottlenecks.
Microsoft 365 and iOS Online Help
Microsoft Expert Engineer Microsoft 365 mail flow
Microsoft supports transparent hybrid environments that combine Microsoft 365 and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can assist you with any facet of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is successfully completed on schedule and within budget.
Remote Office Integration Support
Best Branch Offices Remote Consulting
Years of background delivering Microsoft support and Cisco network consulting has enabled Progent to develop an unmatched ability for supporting branch offices that require network service with the responsiveness common to with small organizations but which includes effective communications, thorough documentation, and adherence to enterprise IT standards. If your enterprise maintains a sales office situated anywhere in California or any region covered by Progent's consultants, Progent can offer a wide range of onsite and on-line IT support services and system architecture expertise.
Integration Services Cisco ASDM Firewall Management
Cisco PIX to ASA upgrade Online Consulting
Progent's certified Cisco network security consultants provide expert PIX Firewall and ASA Firewall consulting support covering architecture, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack protection, and safe access services. Ranging from economical, plug-and-play desktop devices for small and home businesses to modular gigabit appliances, Cisco PIX and ASA Firewalls provide a high level of security, performance, and high availability for network environments of all sizes. PIX and ASA Firewalls are based on a proven, purpose-built platform, eliminating possible OS-specific security gaps.
Debian Linux Technology Consulting
Suse Linux Online Support
Progent's Linux consulting services provide small and mid-size businesses and developers help with managing and maintaining Linux systems that coexist with Microsoft-powered networks. Progent offers your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of experience provides you with an easy single consulting firm to show you how to build and manage a secure and reliable cross-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
.NET C# Programmer
DotNET Software Programming Firms
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development environment and can create or update .NET applications quickly and affordably.
Top Ranked Wi-Fi 6 wireless controller Computer Consulting
wi-fi controller Online Troubleshooting
Cisco's Catalyst line of wireless controllers streamline the administration of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi APs, optimizing Wi-Fi performance by limiting the impact of radio frequency congestion, enhancing wireless availability with rapid failover, and hardening security by detecting threats and filtering network traffic according to user type and locale. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's latest wireless controller technology.
Consulting Services Hybrid Configuration Wizard
Hybrid Microsoft 365 integration Network Consultant
Microsoft supports seamless hybrid environments that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have some Exchange mailboxes located at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can assist you with any facet of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can provide as-needed support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is carried out on time and within budget.
SCVMM 2016 and Windows Server 2016 Support Outsourcing
24/7/365 SCVMM 2016 Storage QoS Online Support Services
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network monitoring and management tools and is intended to offer a unified mechanism for configuring and administering virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can assist businesses of any size with any aspect of building, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you upgrade efficiently from legacy releases of Virtual Machine Manager, develop processes for creating and installing VMs and hosts, implement fault-tolerant scale-out clusters, integrate your datacenter infrastructure with public cloud services, configure virtual switches, write and refine PowerShell scripts, and help you evaluate the potential business benefits of the latest capabilities such as Storage Spaces Direct and Shielded VMs. Progent's certified hypervisor professionals can provide advanced Windows Hyper-V consulting and VMware vSphere expertise.
SQL Server 2014 and Windows Server 2012 R2 Computer Engineer
SQL Server 2014 Disaster Recovery On-site Support
Microsoft SQL Server 2014 incorporates major enhancements in key areas including performance, uptime, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that operates seamlessly across all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and onsite consulting services such as planning, deployment, administration, troubleshooting, and software development services to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment.
5500 Wireless Controller Support Services
Flex Series Wireless Controller Online Support
Cisco's Catalyst line of Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the provisioning and management of wireless APs, tuning wireless throughput by reducing the effect of radio frequency congestion, enhancing wireless uptime with rapid failover, and strengthening data security by detecting cyber threats and filtering traffic content based on user type and locale. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's modern Wi-Fi controller technology.
Co-managed Support Desk Help and Support
Support and Help Co-managed Service Desk
Progent's Co-managed Help Desk service allows your IT organization to share responsibilities for Help Desk services seamlessly between your IT team and Progent's pool of veteran desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing service requests, ticketing, ownership, status tracking, and metrics.
Comcast Business Class Cable Internet Consultant Services
Internet Carrier Selection Specialists
Progent offers access to the affordable support of remote Internet connectivity consultants to help your company to assess or update your ISP services so your Internet access solution aligns with your business needs. Support services provided by Progent include assessment of your current bandwidth use, vendor and service plan comparison and ordering, network provisioning, and managing a smooth switchover to a different ISP and/or service arrangement. Provisioning can include optimizing existing routers and configuring additional ones, implementing firewalls, and designing fault-tolerant BGP architectures.
Remote Technical Support Entourage and Exchange
Microsoft Exchange and Entourage Remote Support Services
Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Apple and Microsoft certified experts can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with colleagues who use Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can collaborate, allowing Mac users to get and send email, search the GAL, copy addresses, synchronize calendars, and invite fellow workers to conferences via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web connectivity are enabled. Progent also offers customized one-on-one Entourage education.
Remote Technical Support SQL Server 2019 Reporting Services
MCSE Expert Certified Professional SQL Server 2019 SSRS
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer economical online and on-premises consulting, application development, and troubleshooting services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based infrastructure into a seamless information management system.
Remote Support Services Power View
SQL Server 2012 Monitoring Consultant Services
Progent offers the expertise of certified engineers as well as seasoned database application programmers, database administrators, project management experts, network infrastructure architects, business continuity planning specialists, and certified data security consultants to assist your business to evaluate the potential advantages of Microsoft SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's lab, plan and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other database platforms, and define an efficient and secure IT infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.
24/7 Professional Google Cloud App Migration
Google Cloud Natural Language Technology Professional
Progent offers affordable remote and on-premises consulting to assist organizations to move any portion of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and enable access to Google's cutting edge AI and machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.
client credential management Professionals
password management system Specialist
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect information related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can eliminate up to 50% of time wasted looking for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you're making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it.
Aironet 3800 Access Point Professionals
IT Consultants Aironet 2700 Access Point
Progent's certified wireless networking consulting experts can help organizations of all sizes to design, implement, manage and troubleshoot Cisco Aironet Wi-Fi AP environments to provide the performance, range, density, scale, security and ease of management needed for transparent access between wireless and wired network infrastructure. Progent can provide efficient online and on-premises support for both legacy and new-generation 802.11ac Aironet wireless access points and Progent can assist you plan and manage deployments of indoor and outdoor/industrial Aironet Wi-Fi APs.
Network Performance Analysis Remote Support Services
Online Consulting ProSight Remote Infrastructure Monitoring
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, monitor, enhance and troubleshoot their connectivity appliances such as switches, firewalls, and access points as well as servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when potential issues are discovered. By automating time-consuming network management processes, WAN Watch can knock hours off common tasks such as network mapping, expanding your network, finding appliances that require critical software patches, or resolving performance bottlenecks.
Services Microsoft SUS
Microsoft SUS Services
Microsoft Windows Server Update Services enables IT administrators to install and track the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support staff can fully and easily manage the installation of patches that are released through Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up client's workstations, defining the Group Policy parameters, and making sure your Microsoft Software Update Services GPO is linked to an Active Directory container appropriate for your network environment.
MS SQL Auditor
Microsoft SQL Server IT Specialist
Progent's certified SQL Server application developers and DBAs can provide remote expertise to assist organizations of all sizes to create, manage, and maintain applications powered by Microsoft's SQL Server platform and .NET framework. Progent's SQL Server experts offer help with any phase of application development in environments that can include small business or departmental databases to N-tier VLDB applications and data warehousing.
Support Outsourcing Exchange 2016 Migration
Exchange Server 2016 Migration Planning Setup and Support
Progent can help your business in all facets of your upgrade to Exchange 2016 including designing high availability system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for high-availability client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Altaro VM Backup Restore Integration
Altaro VM Backup Immutable Cloud Storage IT Consultants
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or on-premises services to help you to plan, deploy, optimize and debug a modern backup/restore solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup technology.
Network infrastructure patch management Services
Consulting Communications device patch management
Progent's managed services for patch management offer organizations of any size a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like printers, network infrastructure appliances like routers and wireless access points, and Internet-of-Things devices such as alarms and robotics.
Wi-Fi Security Support
Online Troubleshooting Small Business WiFi
Progent's Wireless Consulting Services provide a convenient, economical option for companies of all sizes to configure, manage, monitor and troubleshoot cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Setup and Support Aironet 3700 Access Point
Support Services 8500 Wireless Controller
Progent's Cisco-certified wireless technology consultants can help organizations to deploy, manage, and troubleshoot Cisco wireless devices including Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
Data Center Colocation Remote Consulting
Colocation Migration Technology Consulting Services
Colocation sites allow companies to share world-class data centers for housing network equipment that supports critical applications. Progent's Microsoft and Cisco certified consultants can help your company with all facets of your colocation strategy such as selecting and migrating to a colo facility, creating network architecture, specifying hardware, on-site and remote troubleshooting, setting up remote network management, and education your support personnel.
Windows 11 Security Network Consultants
Professionals Windows 11 Management
Progent's Windows 11 consulting experts can provide a variety of services for Windows 11 including cloud and hybrid integration, mobile management and synchronization, telecommuter access, data and identity security, centralized provisioning, and Help Desk support.
Cisco Planning Networking Organization
Networking Companies Cisco Remote Access
Progent offers rapid online support from Cisco CCIE networking experts. Progent's CCIE engineers can connect to your environment using advanced remote diagnostic utilities to deliver fast and affordable analysis and repair of urgent network problems.
24/7 ProSight Server and Desktop Management Online Technical Support
Automated Desktop Inventory Computer Consultant
ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your network operating at peak levels by checking the state of vital devices that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so that any looming issues can be resolved before they have a chance to disrupt your business.
VMware Security Consultant
ProSight ESP Endpoint Security Remote Support
Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge technologies incorporated within one agent accessible from a unified console. Progent's security and virtualization experts can help your business to design and implement a ProSight ESP deployment that meets your organization's specific needs and that helps you demonstrate compliance with legal and industry information security standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate action. Progent can also assist your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware.
Technology Professional Solaris
Solaris Computer Outsourcing Consultant
Progent's UNIX platform consulting services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience offers you a convenient single source to help you create and maintain a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Slackware.
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