To get immediate remote help with computer security problems, companies in Alexandria Virginia can find expert troubleshooting by contacting Progent's certified security professionals. Progent's remote service consultants are ready to provide efficient and economical assistance with security crises that are impacting the productivity of your IT network. Progent's accredited consultants are certified to support environments based on Windows, Linux, Apple macOS and OS X, and major derivatives of UNIX. Progent can provide expert help for critical security and restoration technologies like AI-driven End Point Protection and Response, Managed Detection and Response, complete system restoration validation and testing, immutable backup, and off-site backup. Progent's broad range of services encompasses firewall configuration, email filtering and encryption, secure network infrastructure, and disaster recovery planning. Progent's support team has earned the industry's top security certifications including Certified Information Security Manager (CISM) and Information System Security Architecture Professional.

Progent offers online security help on a by-the-minute model with no minimum times and no extra fees for setup or off-hour service. By charging per minute and by providing top-level help, Progent's billing structure keeps costs under control and eliminates scenarios where quick solutions entail big charges.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way through a network. Because of this, ransomware assaults are typically launched on weekends and at night, when IT staff are likely to take longer to become aware of a break-in and are least able to mount a quick and forceful defense. The more lateral movement ransomware can manage inside a victim's network, the longer it will require to restore core IT services and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to guide you to carry out the urgent first steps in responding to a ransomware attack by containing the malware. Progent's online ransomware experts can help you to identify and isolate infected servers and endpoints and protect undamaged resources from being penetrated. If your network has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our Network Has Been Hacked: What Can We Do?
Network Security ConsultantsIf you are currently experiencing a network security emergency other than ransomware, refer to Progent's Emergency Online Network Help to see how to get fast help. Progent maintains a team of veteran network security specialists who offer online and onsite assistance that includes containment, mitigation, restoration, forensics, and hardening of your security posture to protect against future attacks.

For organizations that have prepared carefully for an attack, the formal incident handling procedure promoted by GIAC (Global Information Assurance Certification) is Progent's approved method of reacting to a major security incident.

Introduction to Progent's Security Expertise
Coordinating data protection plus preparation for recovering critical data and systems after an attack demands an on-going program that entails a variety of tools and processes. Progent's security professionals can support your business at whatever level in your attempt to protect your information system, ranging from security evaluation to designing a comprehensive security program. Some areas covered by Progent's experts include Planning and Prevention, Information Recovery and Security Forensics, and Managed Protection from E-mail-Based Threats.

Planning and Implementing Secure Networks
Any company ought to have a carefully thought out security strategy that incorporates both preventive and reactive elements. The proactive strategy is a set of steps that works to minimize vulnerabilities. The reactive strategy specifies procedures to assist security staff to evaluate the damage caused by an attack, remediate the damage, record the event, and restore network functions as soon as possible. Progent can advise you how to build security into your company operations. Progent can set up scanning utilities, define and build a safe computer architecture, and propose procedures and policies to maximize the protection of your network. Progent's security professionals are ready to assist you to configure a firewall, deploy secure remote connectivity to email and data, and configure an efficient VPN.

If you are looking for an economical way for outsourcing your network security management, Progent's Round-the-clock Network Support Services include automated online server monitoring and immediate resolution of emergencies.

Hybrid Cloud Solutions
Progent can assist your IT team you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud hosted resources and that comply with government and industry security standards. (Learn about Progent's Microsoft 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

Data Recovery and Failure Analysis
Progent offers expertise in restoring systems and computers that have been hacked, are in question, or have failed as a result of a security attack. Progent can show you how to assess the losses resulting from the assault, return your company to normal functions, and recover information compromised as a result of the assault. Progent's certified specialists can also oversee a comprehensive forensic evaluation by examining activity logs and using other proven forensics techniques. Progent's experience with security problems minimizes your business disruption and permits Progent to suggest efficient measures to avoid or mitigate future assaults.

Ransomware Cleanup and Restoration Consulting
Progent offers the help of seasoned ransomware recovery consultants with the knowledge to rebuild an information system victimized by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or MongoLock. For more information, visit ransomware removal and recovery expertise.

Work-from-Home Cybersecurity Consulting
Work-from-Home workers commonly use their personal computing devices and often work in a unsecured physical environment. This situation increases their vulnerability to malware attacks and requires careful configuration of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough end-user training, and the creation of policies based on best practices. Progent's veteran team of Work-from-home support experts can help your business to plan, configure and manage a compliant security solution that protects critical information assets in networks that incorporate telecommuters.

Patch Management Services
Progent's support services for software and firmware patch management offer organizations of any size a flexible and affordable alternative for assessing, validating, scheduling, applying, and tracking updates to your ever-evolving information system. Besides maximizing the protection and functionality of your IT network, Progent's software/firmware update management services allow your in-house IT staff to focus on line-of-business projects and activities that derive maximum business value from your network. Find out more about Progent's patch management support services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric cyberthreat defense platform that features computer learning software and advanced services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be installed in a few minutes to guard popular endpoints against modern assaults such as ransomware, known and brand-new malware, trojans, hacking tool sets, RAM exploits, script misuse, destructive macros, and living-off-the-land abuse. Progent is a SentinelOne Partner and reseller and oversees thousands of endpoints protected by SentinelOne technology. SentinelOne is invariably the initial EDR response tool deployed by Progent to provide control and visibility of a customer's system in the first stages of a ransomware recovery emergency. For additional information, see Progent's SentinelOne-based Extended Detection and Response expertise.

Stealth Penetration Security Evaluation Services
Stealth intrusion testing is an important component of any comprehensive IT system security strategy. Progent's security experts can perform extensive penetration checks without the knowledge of your organization's internal network support resources. Stealth penetration checking uncovers whether existing security monitoring tools such as intrusion detection alerts and event history analysis are properly set up and actively monitored. Progent can provide continuous automatic PEN testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, skipped patches, and ill-advised product defaults can be combined by threat actors into the multi-vector attacks typical of modern versions of ransomware. Get additional information about Progent's Stealth Penetration Evaluation Experts.

Progent's Fixed-price Managed Services for Information Assurance
Progent's value-priced ProSight line of managed services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates SentinelOne's next generation behavior-based machine learning technology to defend endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to automate the entire malware attack lifecycle including protection, infiltration detection, containment, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alarms, device management, and web filtering via leading-edge technologies packaged within a single agent accessible from a unified console. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that meets your organization's specific needs and that allows you achieve and demonstrate compliance with government and industry information protection standards. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for immediate attention. Progent's consultants can also assist you to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup
Progent has worked with leading backup product companies to produce ProSight Data Protection Services, a family of subscription-based offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services manage and monitor your backup operations and allow non-disruptive backup and rapid recovery of critical files/folders, applications, system images, and VMs. ProSight DPS helps you avoid data loss caused by hardware breakdown, natural disasters, fire, cyber attacks such as ransomware, user error, malicious insiders, or application glitches. Managed services available in the ProSight Data Protection product line include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can assist you to identify which of these managed backup services are most appropriate for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top information security vendors to provide web-based management and world-class protection for all your email traffic. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo authentication services incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo supports one-tap identity verification on iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you sign into a secured application and enter your password you are asked to verify your identity via a device that only you have and that uses a different network channel. A broad selection of devices can be utilized as this second means of ID validation such as an iPhone or Android or watch, a hardware token, a landline telephone, etc. You may designate multiple verification devices. For details about ProSight Duo two-factor identity validation services, visit Duo MFA two-factor authentication (2FA) services for an at-home workforce.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual host set up and maintained by Progent's network support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be moved easily to a different hardware environment without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and protect information related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and managing your network documentation, you can eliminate as much as 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more about ProSight IT Asset Management service.

Special Security Services Offered by Progent
Progent's seasoned consultants offer unique specialized help in key areas of network security such as:

Information Risk Audits and Compliance Testing
Progent offers experience with information risk evaluation software like Microsoft Baseline Security Analyzer and LANguard for conducting a set of automatic network scans to uncover possible security holes. Progent has extensive skills with these and similar utilities and can help your company to analyze assessment results and react efficiently. Progent's certified security engineers also provide web software validation and can perform thorough assessments of enterprise-wide security to assess your organization's compliance with major worldwide security standards including HIPAA, PCI, and ISO 17799. In addition, Progent can assess the strength of your wireless protection including stationary wireless appliances as well as portable handsets. Learn more information about Progent's Information Risk Audits and Security Compliance Assessment.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can provide world-class consulting expertise for Cisco's entire range of security and Virtual Private Network products such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, secure high-speed and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Find out more details concerning Cisco Protection, Virtual Private Network (VPN) and Wireless Consulting.

Additional Firewall and VPN Solutions
In addition to supporting a broad array of protection technologies available from Microsoft and Cisco, Progent can provide companies of all sizes expert consulting for technologies from other popular firewall and Virtual Private Network (VPN) vendors. Progent's engineers can provide:

CISM Security Consulting Expertise
Certified Information Security Manager Experts for Alexandria VirginiaCertified Information Security Manager (CISM) identifies the core skills and worldwide standards of performance that information technology security professionals are expected to master. It offers executive management the assurance that consultants who have earned their CISM have the background and skill to offer effective security administration and consulting services. Progent can provide a CISM consultant to assist your organization in critical security areas such as information security governance, risk assessment, data protection program management, and crisis response management.

Find out additional information about Progent's Certified Information Security Manager Security Support Assistance.

Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
CISSP Premier System Security Consultants for Alexandria VirginiaProgent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have been awarded CISSP accreditation through demonstrated experience, rigorous study, and formal testing. CISSP Certification recognizes mastery of a worldwide standard for information security. ANSI has given the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Fields of expertise covered within CISSP include cybersecurity management practices, security design and test systems, access permission methodology, applications development security, operations security, hardware security, cryptography, telecommunications, network security, and business continuity planning.

Get more details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Certified Experts for Secure Network Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Alexandria VirginiaProgent's ISSAP Certified cybersecurity experts have been awarded ISSAP status following thorough testing and extensive hands-on work with network security architecture. ISSAP consultants have acquired in-depth knowledge of access control mechanisms and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's ISSAP-certified security experts can assist your business with all phases of secure network architecture.

Learn more information about Progent's ISSAP Certified Protected IT Infrastructure Consulting Services.

CISSP-ISSEP Certified Cybersecurity Engineering Consultants
CISSP-ISSEP certified Cybersecurity ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity expert to help your enterprise to utilize modern system security engineering theory and techniques in system development, evaluate system security designs based on security engineering leading practices, create viable system designs that incorporate compliant security features for all key system functions, develop effective design strategies to provide operational security, perform in-depth risk analysis, and recommend practical security solutions that balance your operational goals with your company's risk tolerance.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

CISA Security Auditor Support Expertise
Certified Information Systems Auditor (CISA) Consultants for Alexandria VirginiaThe CISA accreditation is a globally recognized qualification that signifies mastery in information system security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation has consultants undergo a comprehensive examination administered by the ISACA international professional association. Progent can provide the services of a CISA-Premier security audit professional able to assist businesses in the fields of information systems audit process, information technology administration, network assets and architecture lifecycle, information technology service delivery, safeguarding information resources, and business continuity planning.

Read additional details concerning Progent's Certified Information Systems Auditor Support Services.

CRISC-certified IT Risk Mitigation Specialists
CRISC Risk Consultants for Alexandria VirginiaThe Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to validate a consultant's ability to plan, implement, and support information system controls to mitigate network risk. Progent can provide the expertise of a CRISC-certified engineer to assist your company to create and execute a business continuity or disaster recovery strategy that follows leading practices identified by CRISC and crafted to align with your company's risk tolerance, business goals, and IT budget. Progent's risk management expertise is complementary to the services available from Progent's CISA-Premier security engineers for impartially assessing your IT management mechanisms and also with the expertise of Progent's CISM experts for designing company-wide security policies.

Get the details about Progent's CRISC-certified Risk Management Support.

GIAC (Global Information Assurance Certification) Consulting Expertise
Network Security Experts with Global Information Assurance Certification for Alexandria VirginiaGlobal Information Assurance Certification was founded in 1999 to certify the knowledge of IT security experts. GIAC's mission is to assure that an accredited professional possesses the skills appropriate to provide services in key areas of network, data, and program security. GIAC certifications are recognized by companies and government organizations throughout the world including United States National Security Agency (NSA). Progent can provide the help of GIAC certified consultants for any of the network security capabilities covered under GIAC accreditation topics including assessing security systems, security incident response, traffic analysis, web application security, and SIEM solutions.

Find out additional information concerning Progent's GIAC Information Assurance Expertise.

Get in Touch with Progent for Computer Security Consulting Services
If your organization is situated in Alexandria Virginia and you're trying to find computer security support services, phone Progent at 800-993-9400 or see Contact Progent.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
United States
(517) 302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202
United States
(667) 771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
United States
(571) 392-5565 Reston Network Support Services
Rockville 1 Research Court, Suite 450
Rockville, MD 20850
United States
(240) 454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006
United States
(202) 851-2383 Washington Network Support Services

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    Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Apple and Microsoft certified experts can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with colleagues who use Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can collaborate, allowing Mac users to get and send email, search the GAL, copy addresses, synchronize calendars, and invite fellow workers to conferences via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web connectivity are enabled. Progent also offers customized one-on-one Entourage education.

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