Enlarging your at-home workforce may have a major effect on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of background helping businesses of all sizes to design, configure, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Alexandria company to pick the appropriate technologies and follow best practices in creating and operating a secure virtual ecosystem for telecommuters that promotes teamwork and returns top value. Progent can provide support services ranging from on demand guidance for getting you past occasional technical roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can assist Alexandria, Virginia organizations to with any facet of building a high-performing telecommuting environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk augmentation, endpoint security, backup/restore solutions, and streamlined management.

Data Protection Solutions for Telecommuters
Data Protection involves backing up and restoring vital data in order to prevent data loss and minimize recovery time and effort in the event of storage system failures resulting from hardware issues, software glitches, user error, malware, or other causes. Dependable data protection solutions can be particularly difficult to architect and maintain in hybrid environments that combine local data centers, public clouds, and an at-home workforce.

  • Backup/Restore solutions for an at-home workforce must address diverse kinds of personally owned endpoint devices. Progent offers quick remote help from experts familiar with a broad range of products for protection Microsoft Windows, Apple and Linux/UNIX powered servers and desktops as well as laptops, iPads and smartphones. Leading backup/recovery products supported by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To protect data spread throughout a hybrid network, Progent offers ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud-based storage and includes granular recovery and centralized management.
  • Disaster Recovery/Business Continuity strategies typically envision scenarios that require a temporary changeover to an at-home workforce. Progent's senior disaster recovery planning experts and business continuity planning specialists can help your company to produce, document and validate a DR/BC strategy that includes the logistics of moving to telecommuting.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining an efficient telecommuter environment for your Alexandria, Virginia company, call 1-800-993-9400 or go to Contact Progent.



An index of content::


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    Progent's Microsoft-certified consultants offer remote or onsite expertise to help businesses of any size to plan, deploy, administer, and repair a backup solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from older versions of Data Protection Manager or from a different backup/recovery platform, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent offers as-needed help for resolving particularly challenging problems, or comprehensive project management services. Progent's consultants can also help your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.

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    Progent's pricing policy is to bill for phone support and on-premises visits per minute. Consequently, you are billed exclusively for delivered services. Progent does not demand a higher rate for off-hours or priority support, and inside California or in areas where Progent provides in-person service, Progent does not charge for travel except for urgent calls where on-site time is less than 4 hours. Also, Progent imposes no initialization charge and requires no retainer for support services provided during regular working hours. Many support organizations demand large minimum fees or charge for every quarter hour or longer. Progent's small granularity does away with large invoices for quick repairs so you won't be tempted to permit minor problems to fester.

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    Progent's Cisco-certified SIP integration consultants can help organizations of any size to plan, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer cost-effective online or onsite expertise to help you to migrate efficiently to a productive communications environment that offers accelerated ROI. Progent's certified Microsoft collaboration consultants can assist you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business or Lync for connectivity to a SIP PSTN trunk.

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    Progent can deliver a wide array of low-cost remote and onsite consulting services to help you to install, manage, and troubleshoot desktops and mobile devices based on Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.

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    Progent offers nationwide remote technical support and troubleshooting services for companies who run networks based on variants of Linux or whose information systems feature a mix of Linux platforms/Linux and Microsoft technology. Online network consulting provides maximum leverage for your IT budget by extending user productivity and limiting the time billed for computer analysis and repair. Sophisticated remote support technology and experienced technicians and consultants combine to enable Progent to solve the majority of IT problems without squandering time and expense by traveling to your site. In the vast majority of situations your IT issues can be remediated by telephone or via a combination of phone support and remote network analysis. Progent can put you in touch with Cisco CCIE network experts and CISA and CISM premier security specialists to help with the toughest system problems.

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