Fast Online Help for Alexandria Virginia Computer Networks
Immediate Online Technical Support for Alexandria NetworksFor companies in Alexandria Virginia, Progent provides remote support for computer systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Premier consulting experts have provided online troubleshooting to companies in every state in the United States. (Check out testimonials from Progent's clients.) Progent also offers the consultation services of Cisco CCIE network specialists to solve complex infrastructure issues, as well as the assistance of CISSP-accredited security consultants to handle advanced security design and troubleshooting jobs.

Progent's online support experts provide excellent leverage because they possess the real-world background and have access to the sophisticated tools needed to resolve the majority of information system problems rapidly. This reduces direct expenses because solutions accumulate minimal billable minutes. Online help also avoids the cost of sending a consultant to your office. Your organization benefits additionally in indirect expenses by minimizing or eliminating network outages and related losses stemming from business disruption, upset clients, idle workers, and distracted executives. Progent's advanced online consulting know-how is especially valuable in environments that rely on public clouds for critical network infrastructure or software such as Microsoft Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud, or where on-premises tech support may not be useful.

Progent's pricing policy for remote help is structured to stretch your IT service dollar. Progent bills per minute for telephone-based consulting, so you are billed just for the support that you actually get. In contrast to typical remote support organizations, Progent asks for no service activation surcharge or minimum payments. Progent's per-minute granularity and clean model for pricing prevent scenarios where quick solutions somehow turn into substantial invoices. Progent's skill at handling problems quickly means your business saves cash.

Progent's Remote Consulting and Technical Support Expertise
Over time, Progent has refined a set of optimized tools and proven processes which ensure the highest degree of efficiency for online consulting and troubleshooting for information systems of all sizes. Progent's remote service group can connect to your computer system remotely without violating corporate security.

Progent's powerful technical support reporting application keeps comprehensive documentation of the service that Progent's customers have been provided. Progent's authorized consultants have access to the records of support provided to each customer by every consultant. This history of problems and responses is stored as a conveniently exploitable internal knowledge base that enables Progent's remote support engineers to share their experiences with the whole team to ensure that the efficiency of Progent's support services grows daily. Progent's high-level certifications and working associations with important vendors such as Cisco and Microsoft open up other vast support databases and permit fast access to vendors' internal product engineers with the result that Progent's remote service specialists are able to come up with the most efficient resolutions quickly.

Remote services available from Progent to clients in Alexandria Virginia include:

Progent's ProSight Managed IT Services for Small and Medium Size Organizations
Progent provides a family of budget-friendly, fixed-price services intended to allow small and medium-size businesses to utilize the same best-of-breed IT solutions used by many of the industry's leading enterprises. Progent's ProSight line of network management outsourcing services addresses all key areas of information technology including email protection, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure monitoring and management, virtual server cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by checking the state of critical computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so any potential problems can be resolved before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map, track, optimize and debug their networking hardware like routers and switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are always updated, captures and displays the configuration of virtually all devices on your network, monitors performance, and sends alerts when potential issues are detected. By automating tedious management processes, ProSight WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, locating devices that require critical updates, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing family of in-depth management reporting plug-ins designed to integrate with the top ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to surface and contextualize critical issues like spotty support follow-through or machines with out-of-date AVs. By exposing ticketing or network health problems concisely and in near-real time, ProSight Reporting enhances network value, lowers management hassle, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has partnered with leading backup technology companies to produce ProSight Data Protection Services, a selection of management outsourcing plans that provide backup-as-a-service. ProSight DPS products manage and monitor your backup processes and allow non-disruptive backup and rapid recovery of critical files/folders, apps, system images, and VMs. ProSight DPS helps your business avoid data loss caused by equipment breakdown, natural calamities, fire, cyber attacks such as ransomware, user mistakes, ill-intentioned employees, or software glitches. Managed services in the ProSight Data Protection Services selection include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent consultant can assist you to determine which of these fully managed backup services are most appropriate for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of leading data security companies to deliver web-based management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises gateway device adds a deeper level of analysis for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight MFA with Duo: Identity Validation, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo MFA services utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Android, and other out-of-band devices. Using 2FA, whenever you log into a secured online account and give your password you are requested to verify your identity via a device that only you have and that uses a different ("out-of-band") network channel. A broad selection of devices can be utilized for this added form of authentication including a smartphone or watch, a hardware/software token, a landline phone, etc. You can register several verification devices. For details about Duo two-factor identity authentication services, visit Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Shared Help Desk: Outsourced and Shared Help Center Services
    Progent's Co-managed Help Desk Service offers a smooth supplement to your corporate IT support staff. User interaction with the Help Desk, provision of support services, escalation, ticket generation and updates, performance metrics, and maintenance of the support database are consistent whether incidents are resolved by your in-house support resources, by Progent's team, or a mix of the two. You have complete versatility to extend or reduce your part of support work as needed. Progent takes care of initial deployment and provisioning of the professional services automation (PSA) software as well as documentation, validation and education. To learn more about ProSight Shared Help Desk, see ProSight Co-Managed Help Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that utilizes SentinelOne's next generation behavior machine learning technology to defend endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely evade legacy signature-based AV products. ProSight ASM safeguards local and cloud-based resources and offers a single platform to manage the complete malware attack progression including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services offer economical multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge technologies incorporated within one agent accessible from a unified console. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP environment that addresses your company's specific requirements and that allows you demonstrate compliance with legal and industry data security regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent's consultants can also assist you to set up and test a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • Patch Management: Software/Firmware Update Management Services
    Progent's managed services for patch management provide businesses of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking updates to your dynamic IT network. In addition to maximizing the protection and functionality of your IT network, Progent's software/firmware update management services free up time for your in-house IT team to concentrate on more strategic initiatives and activities that deliver maximum business value from your information network. Read more about Progent's software/firmware update management support services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be moved immediately to an alternate hardware environment without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard information related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate up to half of time spent trying to find critical information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you're planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to obtain an objective assessment of the health of their information system. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure assets adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits like a more manageable Active Directory system. Both versions also come with a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier management, improved compliance with data security standards, higher utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and higher availability. Read more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief interview with a Progent information assurance expert. The interview is intended to evaluate your organization's ability to block or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to gather information concerning your current antivirus tools and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective security and backup system that aligns with your company's requirements. For additional information, refer to The ProSight Ransomware Preparedness Report.

Special Support Services Available from Progent
Progent offers the services of seasoned online consulting professionals for special IT projects. Billing charges for longer-term development or consulting projects are determined according to the qualifications of the engineers required. Progent's background in these special fields of computer technology enables clients to execute critical initiatives within budget and on time. Progent's project-based remote engineering services include:

  • Help Desk Call Center Services
    Progent's Help Desk support programs for businesses with networks based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products include full-service Call Center services, co-managed Helpdesk support services, and Help Desk process consulting. Progent's Standard Help Desk Services offer small organizations an end-to-end solution that manages all facets of remote Level 1 desktop technical support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Progent provides help desk services at a substantial discount from Progent's normal desktop service rates, and Progent offers the additional option of fast on-demand escalation to subject matter experts to resolve complex issues.

    Progent's Co-managed Help Desk services make it possible for your business to share the load for Help Desk support seamlessly between your in-house IT team and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on the leading professional services automation platform for managing end-user service requests, ticket lifecycle, accountability, progress tracking, and reporting.

    Progent's Help Desk staff of experienced network consultants gives your computer users in Alexandria Virginia immediate assistance from a reliable network service resource with substantial experience delivering telephone-based consulting and online diagnostics for computer environments that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's focus is to give the Help Desk recognition as a crucial contributor to company success, and Progent's target is to resolve instead of just track IT problems.

  • Applications Support: Training, Customization, and Problem Solving
    Progent's Applications Experts staff can supply remote advanced consulting support and education in key application fields that include Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for popular Microsoft applications such as CRM, Office Project, Office Word, and Microsoft 365 Excel. To read more information on Progent's consulting, custom programming, and education offerings, visit Progent's Applications Experts Services.

  • Centralized and Streamlined Administration of Hybrid Cloud Networks
    Microsoft System Center centralizes and automates the management of hybrid cloud environments through comprehensive integration with Windows Server 2022 servers, Windows 10 and Windows 11; seamless management of multi-OS networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center consulting experts offer world-class online and on-premises expertise for all components of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and configure a new implementation of Microsoft System Center2, extend or tune your current one, upgrade efficiently from an earlier version of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent offers companies in Alexandria Virginia online IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) consulting services. Progent can configure Operations Manager for your business so that your computer support is proactive rather than reactive. By detecting emerging trouble spots before they cause downtime, proactive monitoring can minimize stressful and costly information system breakdowns. Progent can also assist with server and infrastructure monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X systems, Microsoft environments, or networks based on multiple OS platforms.
How Your Alexandria Company Can Contact Progent's Remote Service Experts
To contact Progent about urgent phone-based support with Windows, Apple macOS and OS X, or Linux/UNIX environments, visit Progent's Emergency Remote Help, call 1-800-993-9400, or visit Contact Progent. For organizations and startups in Alexandria Virginia, Progent's phone-based network support engineers can provide effective and cost-effective IT support the moment your company has to have it. More than 20 years of offering remote technical assistance has earned Microsoft Partner status for Progent's consulting experts and has helped Progent to acquire world-class troubleshooting capability and to refine remote connectivity technology to repair network problems rapidly while avoiding the expense and lost productivity that comes with on-site support visits.

Even if your Alexandria organization works with a local independent consultant or employs an in-house organization that can handle day-to-day computer issues, Progent's Microsoft certified consultants are available to offer a convenient and transparent remote expansion of your on-site resources for situations when your usual service personnel either lack the bandwidth or the experience to deal with sudden network emergencies or especially complicated integration projects.

Features of Progent's Online Network Services for Alexandria Virginia
Progent's online support, Internet-based repair, system security consulting, and network management services offer offices in Alexandria Virginia unparalleled leverage for your support investment. Whether you need occasional phone help and Internet-based troubleshooting or ongoing Help Desk services and system administration, Progent's professionals can provide your office world class network support while permitting you to avoid the expense and hassle of carrying a large in-house IT staff. Highlights of Progent's online help services include:

How Is Progent Different from Other Support Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's number of employees, breadth of IT expertise, fine tuned remote support tools, and familiarity with enterprise networking enable companies to escape the limitations associated with excessive dependence on smaller consulting organizations, individual freelance consultants, or over-stretched internal resources.

Progent stands out by offering:

How Does My Business Begin Receiving Online Network Support from Progent?
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT help, go to Immediate Technical Support.



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    Windows Server 2008 represents a major advance in making information systems more protected and fault tolerant, easier to virtualize and administer, higher performing, and able to offer a better platform for web hosting and development. Progent can help your company get the most from the improvements incorporated into Windows Server 2008 by providing certified consulting, support, training, staffing, monitoring, and security expertise.

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    Computer Consulting wireless IP phones and CUCM

    Cisco's wireless IP phones are hardened Wi-Fi devices designed for workers who are on the move within office, hospitality, health-care or other environments where IT management wants user endpoints that provide more control, security and durability than is possible with the BYOD style of workplace communications. Integration of Cisco's wireless IP phones typically demands that you set up and fine tune numerous key pieces of your wireless environment such as wireless access points, switches, Cisco wireless LAN controllers, and call management software. Progent's Cisco-certified experts can provide remote and onsite support to help you build and administer a Cisco wireless IP phone deployment by providing services that range from troubleshooting the configuration of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.

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    Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to plan and deploy a DR system built around Microsoft's most advanced Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using industry-standard equipment, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, economical deployment of a stretch cluster quorum witness.

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    Progent's certified ISA Server consultants have extensive experience configuring ISA Server-based security installations for information systems with multiple offices, remote workers, and line-of-business web applications. Progent's ISA Firewall experts can assist your small business in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your information protection requirements without overly limiting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    Mid-sized businesses can enjoy all the advantages of System Center Operations Manager 2007 and have quick availability of Progent's Microsoft and Cisco Premier Certified IT consulting experts. With Progent's economically priced network support packages, medium-size organizations can choose a basic co-sourcing package based on Operations Manager 2007 with network monitoring, proactive warnings, comprehensive reporting, Help Desk Call Center, and remote service. For companies with mission-critical applications who need high availability networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager to provide mid-size business information systems world-class availability, security and performance.

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    5500 Wireless Controller Technical Support

    Cisco's Catalyst Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi access points, optimizing wireless performance by limiting the impact of radio frequency congestion, enhancing wireless availability with fast failover, and hardening data security by identifying threats and filtering traffic content according to user class and locale. Progent can help your business to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's modern wireless controller technology.

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    Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or onsite consulting services to assist you to plan, deploy, manage and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup technology.

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    Progent's Cisco CCIE-certified networking experts can assist you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent can help small and mid-size companies to install endpoint device security defense systems and deliver mitigation services required for a remote workforce.

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    • Emergency Remote Support Services SentinelOne Vigilance Respond MDR Reseller
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    Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that incorporates AI software and advanced services to provide cutting-edge endpoint detection and response (EDR).

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    • ProSight Reporting ConnectWise Automate Help and Support
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    ProSight Reporting is an expanding family of in-depth reporting utilities created to work with the top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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    Progent can give you access to application developers who can customize your Microsoft Business Solutions ERP, MRP, and financial system programs to meet your specific company requirements. Progent's Microsoft support experts offer experience in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also provides expert e-Commerce integration services for safe, corporate-wide information sharing as well as interfacing with CRM products.

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    Progent provides national urgent phone support and consulting services for companies who operate networks powered by versions of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft products. Online IT help provides optimum leverage for your information technology budget by preserving user productivity and limiting the time billed for computer repair services. Advanced remote access utilities and skilled technicians and engineers combine to enable Progent to handle the majority of network problems without squandering time and expense by traveling to your site. In the vast majority of situations your network problems can be remediated over the phone or via a mix of phone support and online access. Progent can make available Cisco certified CCIE network experts and CISA and CISM certified security specialists to help you with the most challenging system issues.

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    Progent can assist your organization to design a migration to Teams from Skype for Business Online and install, administer, and debug a cloud-based or mixed implementation of Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.

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    • Specialists QTS Sacramento Internet Data Center
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    The QTS Colocation Center is situated in the seismically-stable Natomas area of Sacramento, CA. If your company is currently utilizing the QTS data center as a colocation site or if your business is planning on moving your primary or offsite backup system to Herakles/QTS, Progent can provide a range of affordable services such as colocation relocation, system deployment and upgrades, network optimization, project management services, virtual server expertise, remote network monitoring, automated network management, application programming, disaster recovery/business continuity planning, data security assessment, and the use of the Progent Test Lab.

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  • Windows 11 Microsoft Deployment Toolkit Specialist Top Windows 11 MDT Consultant Services
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  • Windows Server 2003 Services Top Rated Technical Support Windows 2003
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    Progent can help businesses of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; plan, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist your business to migrate from an older edition of System Center Virtual Machine Manager or from another management platform, and Progent can show you how you to enhance and repair your current SCVMM ecosystem to make sure you get maximum business value.

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