Fast Remote Support for Alexandria Virginia IT Networks
Immediate Remote Technical Support for Alexandria SystemsFor companies located in Alexandria Virginia, Progent provides remote help for computer systems based on any combination of Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier consulting experts have provided online support to companies in all 50 states in the United States. (See recommendations from Progent's customers.) In addition, Progent can furnish the expertise of Cisco CCIE-certified engineers to help with challenging infrastructure issues, plus the assistance of CISSP-qualified cybersecurity consultants to handle high-level security architecture and diagnostic issues.

Progent's online technical support experts offer exceptional leverage because they have the real-world experience and are equipped with the sophisticated tools required to solve the majority of network issues quickly. Efficient support lowers immediate costs because service calls use up minimal chargeable minutes. Online help also eliminates the cost of dispatching an engineer to your location. Your company saves even more in incidental expenses by minimizing or eliminating network outages and associated losses stemming from business disruption, disgruntled customers and vendors, idle workers, and distracted management. Progent's advanced online consulting expertise is especially helpful for organizations that are dependent on public clouds for critical network infrastructure or software such as Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite tech support may not be an option.

Progent's billing model for online help is structured to leverage your IT service investment. Progent charges by the minute for phone assistance, so you are charged exclusively for the support that you actually get. Unlike many online support companies, Progent asks for no initialization charge or minimum payments. Progent's per-minute granularity and simple model for billing prevent situations where quick solutions somehow end up as large invoices. Progent's skill at handling problems quickly means your business spends less cash.

Progent's Online Consulting and Troubleshooting Expertise
Over the years, Progent has mastered a collection of optimized tools and field-tested processes that allow the highest degree of efficiency for remote consulting and troubleshooting for information networks of all sizes. Progent provides protected VPN support for VPN gateways from multiple leading companies including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access permits the staff of Progent's remote service group to link to your company's computer system remotely without compromising corporate security.

Progent's sophisticated service database application maintains extensive histories of the support that Progent's customers have received. Progent's team consultants have the benefit of the history of support rendered to each customer by any consultant. This history of anomalies and fixes is structured as a quickly accessible proprietary database that permits Progent's remote technical professionals to share their experiences with the whole team to make sure that the efficiency of Progent's support services improves over time. Progent's advanced accreditations and close relationships with key industry leaders including Cisco and Microsoft make available additional vast technical databases and permit priority response from manufacturers' in-house support staff with the result that Progent's online service experts can determine the most efficient solutions promptly.

Remote technical services offered by Progent to clients in Alexandria Virginia include:

Progent's ProSight Flat-rate IT Services for Small and Medium Size Organizations
Progent provides a family of affordable, flat-rate services designed to enable small and medium-size organizations to benefit from the same cutting-edge technology deployed by many of the world's leading enterprises. Progent's ProSight portfolio of IT management outsourcing services covers all key areas of information technology such as email protection, behavioral-based threat defense, automated backup and disaster recovery, network infrastructure management, virtual server hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that utilizes SentinelOne's next generation behavior analysis tools to defend endpoints and servers and VMs against modern malware assaults like ransomware and email phishing, which easily escape traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to manage the complete threat lifecycle including protection, infiltration detection, containment, cleanup, and forensics. Key capabilities include one-click rollback using Windows VSS and real-time network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies packaged within a single agent accessible from a single control. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that meets your company's unique requirements and that helps you prove compliance with legal and industry data protection regulations. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for immediate attention. Progent can also help you to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has partnered with leading backup/restore product companies to create ProSight Data Protection Services, a portfolio of management offerings that provide backup-as-a-service (BaaS). ProSight DPS services manage and track your data backup operations and allow transparent backup and fast restoration of important files, apps, system images, and VMs. ProSight DPS lets you recover from data loss caused by hardware failures, natural disasters, fire, cyber attacks such as ransomware, user error, malicious insiders, or application glitches. Managed services in the ProSight DPS portfolio include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these managed backup services are most appropriate for your network.

  • Patch Management: Patch Management Services
    Progent's support services for patch management offer businesses of any size a versatile and cost-effective alternative for assessing, validating, scheduling, applying, and tracking updates to your ever-evolving information system. In addition to optimizing the security and functionality of your computer network, Progent's patch management services free up time for your IT team to focus on line-of-business initiatives and activities that derive the highest business value from your network. Learn more about Progent's patch management services.

  • ProSight Duo Multi-Factor Authentication: Access Security, Endpoint Remediation, and Protected Single Sign-on
    Progent's Duo MFA managed services utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity verification with iOS, Android, and other out-of-band devices. With Duo 2FA, whenever you log into a secured online account and enter your password you are requested to confirm your identity on a unit that only you possess and that uses a different network channel. A broad range of out-of-band devices can be utilized for this second means of authentication such as a smartphone or wearable, a hardware token, a landline telephone, etc. You can register multiple verification devices. To find out more about Duo two-factor identity validation services, go to Cisco Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading information security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your exposure to external attacks and saves network bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map, monitor, optimize and troubleshoot their networking hardware such as switches, firewalls, and access points plus servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, copies and manages the configuration information of almost all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating tedious management and troubleshooting activities, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, locating devices that need critical updates, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the state of critical assets that power your business network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT management personnel and your Progent consultant so all potential issues can be addressed before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host configured and managed by Progent's network support professionals. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the applications. Because the environment is virtualized, it can be moved immediately to an alternate hosting solution without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect data about your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can save up to half of time wasted looking for critical information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you're planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size businesses to get an objective assessment of the health of their information system. Based on a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the deployment of your core network devices adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI like a cleaner Active Directory (AD) system. Both also include a year of advanced remote network monitoring and management. Advantages can include easier management, better compliance with information security standards, higher utilization of network assets, faster problem resolution, more dependable backup and restore, and less downtime. Learn more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone discussion with a Progent backup/recovery consultant. The interview is intended to assess your organization's ability either to block or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information concerning your current cybersecurity posture and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to deploy a cost-effective security and backup environment that aligns with your business requirements. For additional information, see The ProSight Ransomware Preparedness Report.

Additional Support Programs Offered by Progent
Progent can provide the skills of world-class remote consulting professionals for special IT projects. Billing charges for ongoing development or consulting projects are determined according to the qualifications of the engineers assigned. Progent's experience with these special areas of information technology enables clients to execute critical initiatives economically and on time. Progent's special remote consulting solutions include:

  • Help Desk Call Center Expertise
    Progent's Help Desk service offerings for companies with networks based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products include full-service Call Center services, shared Helpdesk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services provide smaller organizations a complete solution that manages all aspects of remote Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent provides service desk support at a significant discount off Progent's normal desktop support rates, and Progent can provide the additional option of fast on-demand escalation to Level 2 and Level 3 experts to resolve complex problems.

    Progent's Help Desk Call Center consulting support can support you in establishing an efficient new Call Center or improving your existing one, evaluating or modifying Call Center software products to address the unique needs of your corporation, or providing temporary phone support personnel to reinforce your in-house Call Center group to handle demanding scenarios such as software migrations, major updates, or installing brand new applications.

    Progent's Help Desk team of experienced network experts provides your workers in Alexandria Virginia immediate assistance from an efficient support resource with extensive background providing telephone-based consulting and online troubleshooting for computer environments based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's focus is to give the Call Center recognition as a solid enabler of business success, and Progent's intent is to solve and not just report IT problems.

  • Applications Services: Training, Custom Development, and Problem Solving
    Progent's Applications Consulting staff can supply remote and in-depth engineering expertise and training in specific business application areas including ERP, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also can deliver consulting expertise, customization, and training for Microsoft applications including Microsoft CRM, Microsoft Project, Microsoft 365 Word, and Office Excel. To read additional information about Progent's expertise, programming, and education services, visit Progent's Applications Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Environments
    Microsoft System Center unifies and automates the management of hybrid cloud networks by offering advanced support for Windows Server 2022 servers, Windows 10 and Windows 11; seamless integration of multi-OS networks that include Linux, Microsoft Hyper-V and VMware; and better cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center consultants can provide advanced online and on-premises support for all components of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to design and configure a new deployment of System Center2, expand or tune your current one, migrate smoothly from a prior release of System Center, or debug your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent offers companies in Alexandria Virginia online hybrid network monitoring and reporting by providing System Center Operations Manager (SCOM) consulting services. Progent can customize SCOM to fit your environment so that your computer maintenance is proactive and automated. By exposing potential issues before they result in full-scale emergencies, system monitoring can avoid stressful and expensive network crises. Progent can also assist with network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X networks, Windows networks, or networks powered by a mix of OS platforms.
How Your Alexandria Company Can Contact Progent's Remote Technical Support Professionals
To contact Progent about urgent phone-based support with Microsoft, Apple macOS and OS X, or Linux networks, visit Progent's Urgent Online Support, call 1-800-993-9400, or visit Contact Progent. For businesses and new ventures in Alexandria Virginia, Progent's online computer support engineers can provide expert and cost-effective IT help the moment your organization requires it. Over 20 years of providing online repair services has earned Microsoft Partner status for Progent's consulting experts and has helped Progent to develop high-end troubleshooting skills and to fine tune remote connectivity technology to solve computer problems rapidly while eliminating the expense and lost productivity associated with in-person service calls.

Even if your Alexandria business relies on a regular independent support technician or maintains an in-house IT staff that can deal with ordinary computer issues, Progent's Microsoft certified engineers are available to provide a convenient and seamless remote expansion of your on-site resources in cases when your regular IT support personnel either don't have the availability or the expertise to resolve sudden network crises or particularly complex integration problems.

Advantages of Progent's Network Help for Offices in Alexandria Virginia
Progent's online IT consulting services allow your Alexandria organization to have the advantages of immediate, expert network support without the cost of managing a full-time IT staff. Your information system will acquire added business worth by being more reliable, efficient, and protected. Benefits to your business include:

  • Convenient virtual expansion of your local IT resources
    With most offices in Alexandria Virginia, local computer service resources, whether represented by freelance consultants or an in-house IT staff, can deal with typical network problems. On the other hand, serious problems sometimes strike when your regular resources are overstretched or absent, and some problems may be associated with technology that is beyond the scope of your onsite support people. In these cases, Progent's on-call support professionals provide an easy, fast, and budget-friendly way to supplement your regular help and to convey valuable information to increase your capability to resolve downstream problems locally.

  • Reduced Reliance on Freelance Consultants
    For IT maintenance, smaller organizations often rely on independent freelance service providers. While freelance consultants carry less overhead than big service companies and can afford to charge marginally less, they are sometimes overextended, making it hard to respond rapidly to crisis situations. If a freelance service provider is occupied with another client, sick, on vacation, or in training, the absence of fallback personnel may require your business to go without help during an emergency. As your business expands, network downtime and trouble with critical applications become more costly. The budget you thought you were conserving on an independent can be consumed fast by reduced productivity. Progent offers an on-call source of backup service experts to insure your network stays up and running.

  • Build a Scalable Basis for Seamless Expansion
    Companies often start with an information architecture implemented on a shoestring budget. Lacking a scalable framework, band-aid repairs often get thrown onto an unstable foundation. As a company grows, reliability and expandability issues can impede the productivity of the organization. Such poorly designed systems require proper assessment, smart long-term planning, and extensive technical expertise to evolve to a system infrastructure able to provide the solid foundation to handle critical business requirements and simplify future expansion.

  • Work with Solution Providers Instead of Product Sellers
    Smaller companies require advice and technical training to negotiate an ever more complicated array of product options capable of accelerating business growth and improving efficiency. They do not need a network consultant who is trying to earn a commission on a specific vendor's products. IT support and product sales can result in a scenario where the proposed solution is built around a profitable product rather than the true needs of a client. Progent eliminates these dilemmas by selling only services rather than products. This enables Progent to align technical expertise with the real needs of clients.

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's head count, breadth of IT knowledge, refined remote support software, and familiarity with corporate IT enable companies to avoid the limitations associated with exclusive dependence on smaller consulting firms, individual freelance service providers, or over-stretched in-house IT help.

Progent stands out by offering:

How Does My Business Begin Getting Online Network Help from Progent?
To get started with Progent's online help services or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for network support, go to Immediate Technical Support.



An index of content::

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    Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business benefits of migrating to SQL Server 2017 and can help your organization to plan and implement an efficient migration of your current SQL Server environment to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's consultants offer online or on-premises support services ranging from on-demand design review or troubleshooting to end-to-end project management to ensure your SQL Server 2017 initiative is successfully completed on schedule and on budget.

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    Progent has been delivering SharePoint support since the initial SharePoint product was released more than a a dozen years, and Progent has the breadth and depth of technical know-how to assist organizations of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that add significant business benefit to your IT investment. Progent's Microsoft-certified consultants can assist your company to assess the business advantages of migrating to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from a different collaboration solution; decide whether an on-premises, Cloud-based or hybrid configuration is most sensible for your company; and pick the right version of SharePoint 2013 for your purposes. Progent can provide full project management outsourcing or can help in specific tasks related to your SharePoint 2013 migration.

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    Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-powered units designed as entry-level wireless APs for small offices. Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants can provide remote or onsite configuration and troubleshooting support to help your organization to design, implement, upgrade, optimize, manage and debug Cisco Small Business Wi-Fi access point environments of any scale or topology.

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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior analysis tools by SentinelOne to defend endpoints as well as servers and VMs against new malware assaults such as ransomware and email phishing, which routinely get by traditional signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to address the complete threat progression including blocking, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks.

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    Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.

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    Progent's certified Windows Server 2019 experts can assist your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major improvements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.

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    Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification as a result of thorough examination and significant experience with network security architecture. ISSAP consultants possess comprehensive understanding of access control mechanisms and methodologies, phone system and network infrastructure security, cryptography, needs evaluation, business continuity and DRP, and physical security. Progent's ISSAP-certified security specialists can assist your company with all phases of architecture security.

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    The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can assist you to maintain your current PIX or ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, deploy, optimize, manage and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's Cisco-certified wireless networking experts can help organizations of any size to design, deploy, manage and troubleshoot Cisco Aironet wireless access point environments to provide the throughput, range, capacity, scale, security compliance and ease of management required for seamless connectivity between wireless and wired network infrastructure. Progent offers efficient online and on-premises consulting services for end-of-life and new-generation 802.11ac Aironet access points and Progent can assist you plan and manage deployments of indoor and outdoor Aironet Wi-Fi APs.

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    Progent offers nationwide remote phone support and troubleshooting services for companies that run Apple Mac OS X environments or whose information systems feature a combination of Apple macOS and OS X with Microsoft Windows technology. Progent's engineers can provide macOS and Mac OS X clients a variety of IT services such as desktop assistance, migration to the current version of OS X from other earlier versions of macOS and Mac OS X, plus help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with iPhone and iPad integration and management, or migrating to iCloud services. Online network consulting provides optimum leverage for your information technology budget by protecting client efficiency and shortening the time billed for network analysis and repair. Sophisticated online access utilities and experienced service specialists and consultants combine to enable Progent to handle most network problems without squandering time and expense by going to your site. In the vast majority of cases your IT issues can be remediated over the phone or through a combination of telephone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISSP and ISSAP certified security professionals to help you with the most difficult network problems.

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    Progent's ProSight Email Guard solution uses the technology of leading information security companies to provide centralized control and world-class protection for your inbound and outbound email. The hybrid structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper layer of inspection for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.

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    If you want to revamp your corporate web site, create internal webs for applications such as HR or employee training, design a high-impact web presence for a new business, or generate enterprise-class, data-driven specialized web applications, Progent can provide talented and proven web developers. Progent's consultants can also help you build and maintain a safe, fault-tolerant server and communications infrastructure, including off-site and wireless connectivity, to support your web solutions.

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    Progent's certified wireless networking experts can help organizations of any size to plan, implement, manage and troubleshoot Cisco Aironet wireless access point environments to achieve the performance, coverage, density, scale, security and manageability required for seamless connectivity between Wi-Fi and wired network infrastructure. Progent offers affordable remote and onsite consulting services for both legacy and current 802.11ac Aironet APs and Progent can assist your business design and manage wireless solutions that include indoor and outdoor/industrial Aironet access points.

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    Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies more than 25 years of background helping manufacturing and distribution companies to simplify supply chains and improve the efficiency of critical business processes in order to bring products to market fast and meet customer schedules dependably. Progent offers the skills of an ERP specialist with more than two decades of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or onsite consulting that spans from as-needed guidance to solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.

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    Progent's Cisco-certified SIP infrastructure consultants can assist organizations of any size to design, integrate, manage, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and offer cost-effective remote or onsite expertise to assist companies to move efficiently to a productive communications network that offers fast return on investment. Progent's certified Microsoft collaboration experts can help you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync Server for access to a SIP PSTN trunk.

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    Progent offers the services of BlackBerry-premier consultants who can help small businesses to design, manage, and troubleshoot BlackBerry technology economically and effectively, eliminating the requirement for an internal BlackBerry specialist and minimizing the cost and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry engineers offer extensive experience cooperating with Progent's Microsoft-premier consultants, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security professionals. This wide range of expertise, in conjunction with Progent's proven online support model, offers small and mid-size businesses an efficient option for integrating BlackBerry technology seamlessly into their information network.

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    Progent offers the assistance of a certified VMware VCDX expert to help you plan, deploy, administer and repair VMware vSphere and vCloud-based virtualization ecosystem for on-premises networks, private and public clouds, or hybrid cloud deployments. Progent offers world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent offers extensive experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for administering private and hybrid cloud environments that provide maximum availability, fault tolerance, and disaster recovery.

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    Internet Security and Acceleration Server 2006 is a multi-functional gateway that provides a powerful application layer firewall, virtual private network (VPN), and web caching platform for securing the Internet-facing networks of any sized business against a broad range of attacks. Progent's Microsoft ISA Server support professionals can show you how to plan, rationalize, test, implement, customize and manage the any edition of ISA Server 2006 on your information system.

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    Progent provide businesses of any size enterprise-class network remote or onsite consulting for information systems powered by Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified IT consulting experts also can provide security consulting for companies varying in size from the small office to the global enterprise.

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    Progent's Private Cloud Hosting service offers complete hosting of a small or mid-size organization's servers in an environment that delivers the highest level of dependability and scalability and is in addition easy to transfer to any data center. Progent's Private Cloud Hosting services are based on mature virtualization techniques that allow small companies with multi- platform environments to economize significantly on the costs of capital equipment, infrastructure support, and network administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.

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    Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status as a result of rigorous testing and significant experience with information security architecture. ISSAP security experts possess in-depth knowledge of access control systems and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security specialists can help your company with all aspects of architecture security.

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