UNIX and Linux Remote Technical Support for
Alexandria Business Computer Networks
For small businesses in Alexandria Virginia, Progent offers technical support for networks powered by UNIX or Linux or for networks that feature a mix of UNIX-family systems and Microsoft platforms. Progent has delivered online support to companies in all 50 states in the United States. (See Progent's customer recommendations). Progent also offers the consultation Cisco CCIE engineers for challenging infrastructure issues, plus the assistance of CISA and CISSP-accredited security consultants to help with advanced security design and business continuity planning.
Progent's remote technical support services offer excellent leverage due to the fact that they have the practical background and the sophisticated technology to solve the majority of network issues quickly. This lowers immediate costs because service calls accumulate a smaller number of chargeable consulting minutes. Remote help also avoids the cost of sending a consultant to your office. Your organization benefits even more with indirect costs by minimizing or eliminating system downtime and associated costs stemming from business disruption, disgruntled customers and vendors, unproductive employees, and de-focused executives.
Progent's pricing model for online help is structured to stretch your IT service investment. Progent charges on a per-minute basis for phone assistance, so you are invoiced just for the services that you receive. In contrast to many online service firms, Progent asks for no service activation charge or minimum job duration. Progent's per-minute granularity and simple policy for billing avoid situations where fast solutions somehow turn into major invoices. Progent's penchant for solving technical issues quickly results in your company saving cash.
Progent's Online Support Tools
Through years of experience, Progent has fine tuned an arsenal of optimized tools and proven processes which ensure the maximum level of effectiveness for online technical support and repair for small and midsize business computer systems. Progent provides secure Virtual Private Network support for VPN gateways from multiple leading sources such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Protected VPN technology permits the staff of Progent's Technical Response Center to access your environment remotely without violating corporate security.
Progent's highly evolved service database application stores comprehensive records of the service that Progent's clients have been provided. Progent's staff service personnel have the benefit of the details of all help rendered to every Progent client by every consultant. This database of problems and repairs is organized as an easily accessible proprietary knowledge base that permits Progent's online support experts to communicate their knowledge with the whole team to make sure that the quality of Progent's support grows daily. Progent's high-level certifications and close associations with important industry leaders such as Cisco and Microsoft permit access to other vast technical databases and permit priority response from vendors' internal engineering staff so Progent's remote consulting experts are able to determine the best solutions in the least time.
Start Receiving Remote UNIX/Linux, Solaris, or Apple macOS and OS X Network Help from Progent
To get started with Progent's remote support in Alexandria Virginia or to find out additional information about Progent's online support programs, call Progent at
Phone-based Network Support Services Offered Progent
Progent's online consulting professionals offer certified skills in an extensive array of technologies. This wide range of capability permits Progent's consultants to address virtually any problem that may crop up in a small or midsize business network. Certifications earned by Progent consultants in UNIX/Linux platforms include Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials earned by Progent technical support consultants include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.
To support clients with mixed-operating system environments, Progent also offers the support of consultants who have advanced Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional (ISSAP) engineers.
Online support services provided by Progent to small businesses in Alexandria include:
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UNIX, Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based consulting services cover a wide range of computer technology such as system architecture, messaging systems, network and operational security, UNIX and Windows coexistence, virtual server products for server hardware consolidation and easy administration, and transitioning from older applications to current Windows or Linux-based solutions. Progent's team-based approach to resolving technical problems promotes fast escalation, when required, to engineers with task-relevant experience to tackle complex situations. This expedites solutions of urgent problems, minimizes lost productivity, and lowers support expense.Progent's UNIX/Linux support engineers can offer urgent phone-based assistance for resolving anomalies within UNIX, Linux, or Solaris networks based on popular versions of UNIX such as:
- macOS and OS X
- Solaris
- IBM AIX Operating System
- HP-UX
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE Linux
- Debian-GNU
- Slackware
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Contact a Cisco Certified Internetwork Expert for Complex Network Problem Solving
The Cisco Certified Internetwork Expert (CCIE) credential is the top accreditation for network infrastructure engineers, and indicates a person's technical skills at the master level. Cisco qualified CCIEs can deal with the most complex problems occurring in network infrastructure design, integration, maintenance, protection, and repair. Cisco qualified CCIEs operate on a privileged basis with Cisco's internal product support engineers in analyzing anomalies with Cisco IOS network administration utilities and developing alternate approaches or identifying program updates. Cisco qualified CCIEs provide excellent value since their depth of experience permits them to solve the most complex problems quickly. In common instances, less experienced engineers can wrestle for hours or even days with identical tasks that a Cisco-qualified CCIE can fix in minutes.
Few service firms make Cisco CCIEs available to support small and mid-size businesses. Progent offers fast phone access to a Cisco authorized CCIE so you can get urgent help for severe network issues that are hurting worker productivity but are beyond the experience of your ordinary IT service personnel. Progent's Cisco CCIE consultants can connect to your computer system by means of sophisticated remote support technology to perform fast, safe, and economical diagnosis and repair.
Progent's CCIEs offer expertise in the entire range of Cisco's top-selling selection of connectivity devices such as PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Modules, protected high-speed and integrated services routers, wireless access points and bridges, Cisco Meraki cloud-managed APs, VoIP systems, Catalyst Series switches, as well as VPN technology.
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Authorized Windows Expertise
Progent's Microsoft-premier online support engineers can provide computer system repair and IT help for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your business the expertise of consulting professionals who can assist your company with a broad variety of platform support such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 set up,
MS Exchange Server 2019 integration,
MS Exchange 2016 Server planning and deployment, Exchange Server 2013 configuration,
Exchange 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid integration expertise,
SharePoint Server 2019 planning and deployment, Microsoft Teams consulting, Skype for Business Server planning and deployment support, Lync Server management and Microsoft Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway administration and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) network monitoring,
Project Server training,
Small Business Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent in addition can deliver a wide range of remote PC desktop support including Microsoft Windows 7 migration help, upgrading to 64-bit workstation software, integrating Office 2010, and automating PC desktop image creation.
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CISM and CISSP Premier Network Security Professionals
Progent's accredited CISSP, ISSAP, and CISM security engineers can provide a range of security services to improve the immunity of your UNIX/Linux, Sun Solaris, Mac or Microsoft Windows network against assaults or assist your company to recuperate rapidly following a damaging breach. Security support services available from Progent include: comprehensive network security analysis using tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds tools and Hydra; rapid cleanup after virus and worm assaults; installing firewalls; establishing safe architectures for off-site and mobile connectivity; protecting your messaging infrastructure from viruses, spam and directory harvest attacks; and setting up round-the-clock proactive monitoring.
- Hybrid Cloud Integration
Progent offers expert online consulting support to help businesses of all sizes connect their information networks with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer cost-effective ecosystems that support Windows and Linux operating systems and apps in either cloud-only systems or in hybrid network models that combine on-premises IT assets as well as public cloud services. To help you to integrate cloud services with networks, Progent can provide a range of cloud integration services such as Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure hybrid cloud integration, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud integration consulting. Progent has more than 20 years of background providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
Progent can provide the services of seasoned online consulting experts for special projects that small businesses frequently need. Progent's rates for ongoing development or consulting tasks are determined according to the qualifications of the consultants required. Progent's background in these important fields of information technology enables clients to complete critical initiatives within budget and on time. Progent's project-based online engineering solutions include:
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Call Center Expertise
Progent's Help Desk Call Center support programs for small businesses with environments that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk support services, and Help Desk consulting. Progent's Standard Call Center services are well suited for small businesses who don't have the budget to assemble and manage an in-house Help Desk but who need quick access to an effective Call Center with proficient phone support as well as the available expertise to escalate the most challenging problems to high-level consultants.Progent's Help Desk Co-management services allow your IT organization to share the load for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progent's shared Help Desk service is an advanced service desk solution built around the leading professional services automation (PSA) platform for handling service requests, ticketing, accountability, progress tracking, and metrics.
Progent's Help Desk Call Center consulting services can guide you in creating an efficient new Help Desk Call Center or enhancing your current one, identifying or modifying Help Desk Call Center software products to address the unique needs of your corporation, or adding occasional online staff to supplement your in-house Help Desk Call Center team to deal with demanding scenarios such as software migrations, mass upgrades, or installing new business software.
Progent's Help Desk Call Center staff of veteran information technology experts provides your customers in Alexandria Virginia quick assistance from a reliable support resource with extensive background delivering phone help and online diagnostics for IT systems that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's charter is to earn the Help Desk perception as a crucial contributor to business productivity, and Progent's policy is to resolve and not merely document IT issues.
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Business Applications Services: Training, Development, and Troubleshooting
Progent's Applications Experts staff can supply remote and in-depth engineering support and education in key application fields including ERP, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also can provide expertise, custom development, and education for popular Microsoft business applications including CRM, Microsoft Office Project, MS Office Word, and MS Excel. To learn more information on Progent's consulting, programming, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.Progent's Apple Mac professionals can support the artistic aspect of Apple Mac computing by providing phone-based consulting services and education in imaging, audio, and video. Progent's consultants offer assistance in a large selection of Macintosh applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also assist you with common projects like scanning or digitizing audio or video or integrating an audio/video post production lab.
Online Network and Server Monitoring Services
Progent can provide companies in Alexandria Virginia remote network monitoring services powered by MS Operations Manager IT infrastructure monitoring, adapted by Progent to accommodate your business so your network support is proactive rather than reactive. By detecting potential problems before they expand into network outages, proactive monitoring can head off stressful and costly information system breakdowns. Progent can also assist with system monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft networks, or networks that incorporate multiple platforms.
To contact Progent about emergency online help with UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, visit Progent's Nationwide Phone-Based Help, telephone
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
| City | Address | Phone | Link |
| Alexandria | 2800 Eisenhower Ave, Suite 220 Alexandria, VA 22314 United States |
(517) 302-7958 | Alexandria Network Support Services |
| Baltimore | 300 E. Lombard St, Suite 840 Baltimore, MD 21202 United States |
(667) 771-9100 | Baltimore Network Support Services |
| Reston | One Freedom Square, 11951 Freedom Drive, 13th Floor Reston, VA 20190 United States |
(571) 392-5565 | Reston Network Support Services |
| Rockville | 1 Research Court, Suite 450 Rockville, MD 20850 United States |
(240) 454-0044 | Rockville Network Support Services |
| Washington | 1629 K St NW, Suite 300 Washington, DC 20006 United States |
(202) 851-2383 | Washington Network Support Services |
An index of content::
SCCM 2012 Intune Integration IT Consulting
SCCM 2012 Troubleshooting Computer Consultant
Progent's Microsoft-certified consultants can help you to plan for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to SCCM 2012 from a legacy device and application management solution or help you to modify your current SCCM 2012 environment to support your changing IT requirements. Also, Progent can help you to create an infrastructure that takes full advantage of SCCM by providing advanced consulting support for related Microsoft platforms including Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services.
Windows Server Hyper-V 2016 Hybrid Cloud Network Consultant
Hyper-V 2016 Management Integration
Hyper-V 2016 incorporates key features first developed for and proven on Azure, among the world's biggest public clouds. This significantly improves the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving data security, availability, expandability, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your business, configure test systems to confirm the ability of Hyper-V 2016 to run your vital workloads, design a cost-effective network topology for a cloud-based or hybrid deployment, develop and execute a smooth upgrade plan, educate your IT administration and support personnel, and provide as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 solution gives you maximum business benefit.
24-Hour Microsoft Certified Expert Power View Expert Development
Microsoft Expert Developer SQL Server Integration Services
Progent offers online and on premises consulting to help your organization with any aspect of business intelligence reporting ranging from debugging or modernizing reports to planning and deploying an advanced BI solution. Progent's BI consultants can help your company to maintain your current reporting system, help you to migrate databases and applications from an outdated reporting product to a modern solution, and provide as-needed online mentoring tailored to your specific needs. Progent's business reporting and analytics consultants offer expertise in the leading BI reporting and visualization tools including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, Report Designer and Report Builder.
Microsoft Operations Manager Computer Consultants
Monitoring and Reporting Consultant
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, enhancing and troubleshooting SCOM environments and offer organizations of any size expert online or onsite consulting support for SCOM 2012. Progent can help you to design a topology for SCOM 2012 servers that delivers the performance and availability needed to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also help you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or onsite technical support to help you to remediate serious issues uncovered by System Center 2012 Operations Manager.
Microsoft 365 Migration Security Consultant
After Hours Word 2016 Computer Consultants
Progent's Office and Microsoft 365 consultants can assist businesses of any size to incorporate Microsoft Office desktop and Microsoft 365 applications including Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a seamless solution that offers fast ROI and promotes improved business outcomes. Progent can assist your company to interface Microsoft Office or Microsoft 365 apps with each other and with additional core Microsoft platforms including SharePoint Server, Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent's consultants can also assist you to resolve compatibility problems with different releases of Microsoft Office desktop and offers live online training to individuals or groups.
Network Infrastructure Monitoring Consultant
Services Small Business Managed IT services
Progent's ProSight family of managed services are geared to provide organizations who maintain minimal in-house network administration and support staffs with low-cost help from enterprise-class management platforms and consulting expertise. Benefits of Progent's ProSight catalog of managed services include flat-rate IT maintenance expenses, automation of common management tasks, continual adoption of new information technology, smooth migration from legacy systems to current solutions, close alignment of computer technology with business goals, access to veteran network experts, and allowing management to focus on business issues rather than ever-changing computer technology.
Cisco Architecture Network Assessment
Top Computer Network Consultant Cisco Router
Progent's CCIE-certified networking experts have extensive experience helping ISPs to architect, deploy, administer, tune, and debug fault-tolerant, scalable network solutions suitable for shared public networks.
password management Professional
network asset documentation management Consultants
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to half of time spent searching for vital information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you're making enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it.
24 Hour Online Cisco Certified CCIE Server Consultant
Cisco Planning Network Engineers
Progent can assist your organization to utilize Cisco's networking technology to create a solid foundation for your onsite, cloud-centric, or hybrid data center and streamline operations in key areas such as resource consolidation, security and compliance, manageability, uptime, and disaster recovery.
Troubleshooting Configuration Manager 2007
SCCM 2007 Windows Server Deployment Remote Support Services
Progent can assist your organization to maintain System Center 2007 Configuration Manager to simplify administration, improve security and compliance, and boost productivity by making sure that critical applications are always up to date, managing product licenses, and monitoring resource usage patterns so you can make smart purchasing choices. Once you are set to upgrade your SCCM 2007 change management ecosystem, Progent can help you to prepare for and carry out an efficient migration to System Center 2012 Configuration Manager.
Check Point Ransomware Protection Cybersecurity Firms
Check Point Sandboxing Cybersecurity Tech Services
Progent's Check Point Software experts can show you how to select and configure Check Point Firewall/VPN utilities and hardware based on Check Point Software's security platform to provide an economical and effective security defense for your IT network. Progent can also help you configure other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 firewalls with security products from other suppliers and provide a central stop for on-going network support, maintenance, training, and consulting expertise.
Windows desktop virtualization Professionals
24/7 Citrix XenDesktop VDI Computer Engineer
For desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can help your company to design a XenDesktop environment that improves the strategic value of your information system; configure XenDesktop technology with your servers, user devices, and printers; upgrade your older desktop virtualization software to the latest releases of XenDesktop; and deliver advanced online troubleshooting. Progent can also instruct your network managers to adhere to best practices to maintain XenDesktop effectively.
Supplemental Help Desk Technical Consultant
Microsoft Certified Expert Co-managed Help Desk Support and Setup
Progent's Shared Help Desk service makes it possible for your business to share responsibilities for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared PSA tool for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Technical Support Virus Recovery
SentinelOne Ransomware Ransomware Defense Consultant
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning technology from SentinelOne to guard endpoints as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to automate the complete malware attack lifecycle including filtering, identification, containment, cleanup, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks.
Cisco Expert Part-Time CIO Integration
Part-Time CIO Online Troubleshooting
Progent can provide the part-time services of a seasoned CIO who can provide a broad perspective to help you pick and maintain network technology appropriate for your present needs and that can serve as a solid foundation for your growth. Progent's part-time or temporary CIO consulting services offer economic advantages to companies trying to optimize the impact of their IT investment but who are unable or hesitant to add another high-level manager to their full-time staff. Since Progent is vendor-agnostic, with a sizable team of engineers certified to maintain all major operating systems and connectivity technologies plus a wide selection and business applications, Progent is in a unique position to provide objective advice along with advanced technical support for building and maintaining information systems that match the particular needs of your business.
Ekahau Wi-Fi Network Management Support Outsourcing
Ekahau Wi-Fi Site Survey On-site Technical Support
Progent's Ekahau-certified Wi-Fi experts can help your business to plan, implement, optimize, manage and troubleshoot a Wi-Fi network adapted to your facilities. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF signal analysis.
Microsoft Access Consulting Services
Microsoft Access application programming Professionals
Progent offers affordable remote support for all editions of Microsoft Office Access including desktop and browser-based versions and can provide expert support for application development, database conversion, performance optimization, report design, and troubleshooting. Progent also offers custom online training for Office Access application development and database management.
Offsite Workers Video Conferencing Professionals
At Home Workforce Video Conferencing Troubleshooting
Progent can help small and mid-size companies to implement and troubleshoot video conferencing solutions to enable their teleworkers to collaborate efficiently with colleagues and clients.
NetDocuments CollabSpaces Specialists
Professionals NetDocs Document Management System
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed specifically for legal workflows. Progent can provide remote guidance from NetDocuments experts who can assist your law firm to design, configure, administer, tune, or debug a document management system environment powered by NetDocuments.
Consultant Services Internet Security and Acceleration Server
Microsoft ISA Server Support Services
Progent's certified Internet Security and Acceleration Server consultants have broad backgrounds developing corporate security solutions for IT networks with many sites, remote users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size business plan and deploy an installation of Microsoft ISA Server 2004 that supports your information protection needs without limiting your productivity.
Cybersecurity Company WatchGuard Firebox M670 Firewall
WatchGuard Fireware Consulting Services
Progent provides consulting expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and manage a WatchGuard Firewall/VPN appliance that fits your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.
System Center Operations Manager Online Technical Support
Consulting System Center Operations Manager
Remote 24x7 network monitoring, proactive alerts, and periodic reports are vital to maintaining the health of your network and avoiding preventable and costly downtime. Remote Monitoring and Management technology has advanced so far that businesses of all sizes can afford a level of network stability that was once reserved for enterprises. Progent offers several RMM options available as low-cost services created to help you to detect and fix a most network problems before they get big enough to hurt productivity.
Windows and UNIX Consulting
UNIX with Windows Computer Consultants
Progent's UNIX family consulting experts provide small and mid-size businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of expertise offers you an easy one-stop source to show you how to build and manage a protected and robust mixed-platform network and communications solution that supports UNIX and Microsoft interoperability by integrating Windows with popular versions of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Consultant Services Microsoft SQL
SQL Expert Development
SQL Server 2005 offers powerful, standardized tools to computer professionals as well as to network users, reducing the difficulty of designing, deploying, administering, and using company data and analytical applications in environments ranging from mobile devices to enterprise data systems. The sophistication and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and broad knowledge in designing and building information-based, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Internet Security and Acceleration Server Computer Consultants
Technical Support ISA 2004 Firewall
Progent's certified ISA Server consultants have broad backgrounds creating Microsoft-based security solutions for IT networks with many locations, remote workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size company design and implement an installation of ISA Server 2004 that meets your IT security needs without restricting your network.
Cisco VTC Consulting
Polycom RTX Telepresence Services
Progent offers the support of an accredited engineer with an extensive background integrating technology from the leading video conferencing/telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can help your company to design, configure, upgrade, or troubleshoot a telepresence solution that protects your current investment and optimizes the business value of your IT network. Progent also offers the services of infrastructure engineers who can help companies of all sizes to create and maintain a network that provides the speed, reliability, protection, and scalability you need to support your telepresence solution.
24 Hour VMware vCenter Server Engineers
24-Hour Consultancy VMware vRealize Automation vRA
Progent can provide the assistance of a certified VMware VCDX expert to help your organization plan, deploy, administer and troubleshoot VMware vSphere-based virtualization ecosystem for local networks, cloud environments, or hybrid systems. Progent offers world-class knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for managing private and hybrid cloud environments that deliver high availability, data security, and application mobility.
Apple Mac and Windows Technical Support
Apple iPad and Windows integration Computer Consulting
Progent's service specialists in Apple OS X and Windows technology can show you how to combine Apple Macintosh and Windows computers into seamless environments with full sharing and workgroup support. Enabling efficient cooperation among a variety of servers and workstations powered by Apple Mac OS and Windows requires broad knowledge of and experience with Apple Macintosh and Windows products. Progent's experience in Microsoft and Apple service makes it possible to offer world class support to companies that rely on these technologies to keep their competitive advantage. Progent can also help you to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Consultants Postini
Anti-Virus Installation support
E-Mail Guard is Progent's economical anti-spam and anti-virus solution that gives small companies enterprise-quality protection against spam, viruses, DHA attacks, and other types of e-mail-based attacks on IT systems. E-Mail Guard is based on Postini's Perimeter Manager, a full library of web-managed anti-spam and virus defense services that stop email attacks before they can breech the corporate firewall. Perimeter Manager also allows administrators monitor and manage their e-mail application, regardless of server platform, hardware type, or data center location.
Linux with Windows Consultants
Windows, Linux, UNIX, Solaris Remote Technical Support
If your business network mixes Linux platforms with Windows, Progent can help you to integrate your computers into a cohesive network that permits all your operating systems to run side by side for easy administration, transparent information exchange, high dependability, enhanced throughput, and tight security. Progent's Linux and MS Windows coexistence support services feature IT infrastructure configuration and support, consulting for Windows services for UNIX, online server monitoring and management, online network support and troubleshooting, in-person technical support, and Helpdesk outsourcing.
Immediate Engineer .NET Application
ASP.NET Contract Programmer
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to build or update .NET apps quickly and at low cost.
Information Technology Consulting SCCM 2007 Application Deployment
SCCM 2007 Software Inventory Professional
Progent can help your organization to support System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, improve compliance, and increase productivity by making sure that operating systems and applications are always up to date, managing licensing, and reporting resource usage profiles so you can make smart purchasing decisions. Once your organization is ready to update your SCCM 2007 device management solution, Progent can help you to prepare for and implement an efficient move to System Center 2012 Configuration Manager.
24 Hour SharePoint 2016 Excel Online Network Engineer
SharePoint 2016 Power Query Remote Technical Support
Progent's Microsoft-certified SharePoint consultants can provide economical remote and on-premises expertise, software development, and debugging services for organizations of any size who intend to upgrade to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
Internet Security and Acceleration Server Specialists
ISA 2004 Standard Edition Server Online Support Services
Progent's Microsoft-certified ISA Server 2004 consulting experts have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for information systems with many sites, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants are available to assist your small business in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your network protection requirements without adversely restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of ISA Server.
ASA 5550 Firewall Professionals
ASA 5550 Firewall Specialist
Progent's Cisco certified network infrastructure experts can assist you to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Biggest Dynamics GP/Great Plains Features Specialists
Dynamics GP Great Plains Software Network Consultant
important characteristics of Dynamics GP accounting include a modular design that allows you to license only the functionality you require, a standardized foundation based on Microsoft technologies to secure your investment and provide a tightly interconnected environment, enhanced reporting services that permit you to monitor all activities, income and expenses and sales trends, compatibility with Microsoft Office to speed access to business data, the capability to integrate data from almost any database or desktop application into Microsoft GP/Great Plains, and an open architecture that makes it possible to develop specialized programs. Progent can help you set up and support a reliable, protected server and communications network to support Microsoft Dynamics GP, and can offer expert GP consultants to show you how to turn the powerful features of Dynamics GP accounting into a productive business solution.
ProSight Ransomware Defense Technology Professional
SentinelOne Ransomware Ransomware Defense Consultant Services
ProSight Active Security Monitoring utilizes cutting edge behavior analysis technology from SentinelOne to guard endpoints and servers and VMs against known and new ransomware variants such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Help and Support Extended Call Desk
Microsoft and Cisco Authorized Expert Extended Call Center Support and Setup
Progent's Computer Helpdesk Outsourcing Services for desktop technical support are designed specifically for small organizations who require fast access to a Help Desk Service Center with professional phone support and full escalation options but who must work within a modest network support budget. Important features of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Support, Optional Remote Access Provisioning, Initial System Evaluation, Problem Escalation, Virtual Help Desk Services, Per Minute Billing, and Helpdesk Software Recommendation and Deployment.
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