UNIX, Linux, Solaris, and Apple Mac OS X Remote Consulting for
Alexandria Business IT Networks
For small and midsize businesses in Alexandria Virginia, Progent provides help for networks powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a mix of UNIX and Microsoft platforms. Progent has delivered online troubleshooting to businesses in every state in the U.S. (See Progent's client recommendations). In addition, Progent can furnish the consultation Cisco CCIE engineers for challenging infrastructure problems, plus the services of CISA and CISSP-accredited security consultants to help with high-level security design and business continuity planning.
Progent's online technical support engineers represent exceptional leverage because they are equipped with the real-world background and the sophisticated technology to solve most network problems quickly. This lowers direct costs since service calls require a smaller number of chargeable minutes. Online help also eliminates the expense of sending a consultant to your location. Your organization benefits even more in indirect costs by minimizing or eliminating network outages and related losses resulting from business disruption, upset customers and vendors, idle employees, and de-focused executives.
Progent's billing model for online help is structured to get the most out of your IT service dollar. Progent charges by the minute for telephone-based consulting, so you pay exclusively for the services that you receive. Unlike typical online service companies, Progent asks for no initialization charge or minimum job duration. Progent's one-minute billing unit and simple model for pricing eliminate scenarios where speedy. minor repairs manage to turn into substantial invoices. Progent's skill at disposing of problems efficiently results in your business spending less cash.
Progent's Remote Service Technologies
Through years of experience, Progent has fine tuned a collection of optimized tools and field-proven methodologies which promote the highest degree of effectiveness for online consulting and repair for small and midsize company computer systems. Progent provides secure VPN support for gateways from multiple leading companies including Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Secure VPN access permits the experts of Progent's remote service group to interface to your company's environment remotely without compromising network security.
Progent's highly evolved technical support reporting application keeps comprehensive records of all service that Progent's customers have received. Progent's staff engineers have access to the history of all help provided to each customer by every consultant. This archive of anomalies and responses is organized as a conveniently retrievable proprietary database that allows Progent's online technical engineers to share their experiences with the whole team to ensure that the effectiveness of Progent's technical support improves over time. Progent's high-level certifications and close associations with key industry leaders such as Cisco and Microsoft permit access to additional massive support databases and allow quick access to manufacturers' in-house support staff with the result that Progent's remote consulting experts can arrive at the best solutions in the least time.
Get Remote UNIX/Linux, Solaris, or macOS and OS X Computer Help from Progent
To get started with Progent's phone services in Alexandria Virginia or to find out additional information about Progent's phone support options, call Progent at
Online Support Services Offered Progent
Progent's remote technical service engineers have certified skills in an extensive set of technologies. This broad scope of capability allows Progent's consultants to handle practically any crisis likely to occur in a small company information system. Certifications awarded to Progent consultants in UNIX-family platforms include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent service consultants include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional, and Design Professional.
To provide assistance to companies with multi-platform environments, Progent also offers the skills of engineers with high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include CISM consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) consultants.
Remote support Offered by Progent to customers in Alexandria include:
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UNIX/Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based consulting services cover a wide array of computer technology including network infrastructure, messaging systems, system and process security, UNIX/Linux and Windows integration, VMware products for server economization and simplified management, and transitioning from older systems to current Windows or Linux-powered solutions. Progent's group-based approach to resolving technical problems promotes quick escalation, when required, to consultants with appropriate experience to tackle complex situations. This expedites solutions of critical problems, minimizes network downtime, and cuts support costs.Progent's UNIX/Linux support engineers can offer emergency online assistance for analyzing problems within UNIX/Linux networks powered by popular derivatives of UNIX including:
- Apple macOS and OS X
- Solaris
- IBM AIX OS
- HP-UX
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX
- RedHat
- SUSE
- Debian GNU/Linux
- Slackware Linux
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Talk to a Cisco Certified Internetwork Expert (CCIE) for Complex Network Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) certification is the highest recognition for network consultants, and certifies a consultant's networking knowledge at the expert level. Cisco qualified CCIEs know how to handle even the most complex issues surrounding network planning, integration, management, security, and repair. Cisco qualified CCIEs operate closely with Cisco's in-house product support engineers in analyzing problems with IOS network management tools and coming up with workarounds or locating software updates. CCIEs provide excellent value because their deep expertise allows them to solve even the most complex problems rapidly. In typical instances, less seasoned service providers can struggle for many hours or even days with identical problems that a Cisco-qualified CCIE can dispose of in a few minutes.
Few support organizations make Cisco-qualified CCIEs accessible to assist small and medium sized businesses. Progent can provide fast phone access to a Cisco CCIE so you can get timely support for severe network infrastructure issues that are crippling worker productivity but are beyond the experience of your local network support resources. Progent's Cisco CCIE consultants can interface to your environment using state-of-the-art on-line support tools in order to perform efficient, secure, and affordable diagnosis and repair.
Progent's Cisco-qualified CCIEs can provide consulting for the entire range of Cisco's top-selling family of networking products including PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) systems, Catalyst switches, as well as Virtual Private Network products.
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Authorized Microsoft Windows Support
Progent's Microsoft-expert remote support experts can provide computer system repair and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the assistance of consulting professionals who can help you with a wide variety of platform support including Microsoft Windows Server 2022 solution design and integration consulting,
Microsoft Windows Server 2019 expertise,
Windows Server 2016 migration and cloud integration consulting,
Windows Server 2012 R2 migration expertise,
Windows Server 2008 R2 migration (help, assistance,
MS Exchange 2019 Server deployment,
Microsoft Exchange Server 2016 migration, Microsoft Exchange 2013 consulting,
Microsoft Exchange 2010 monitoring and support,
SharePoint Server 2016 migration support,
SharePoint 2019 design and integration, Microsoft Teams consulting, Skype for Business migration support, Microsoft Lync Server integration and Microsoft Communications Server 2007 upgrade, Forefront TMG 2010 administration and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager resource monitoring and reporting,
Project Server and Server Online planning,
SBS Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Progent in addition can deliver a wide range of online desktop services including Windows 11 migration and designing and implementing Microsoft 365 cloud solutions for Windows workstations.
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CISSP and ISSAP Premier Network Security Professionals
Progent's certified CISSP and ISSAP security engineers offer a range of system protection services that can bolster the defenses of your UNIX, Linux, Solaris, Apple Mac or Windows environment against internal or external threats or assist your business to recuperate quickly after a serious penetration. Security services offered by Progent include: comprehensive security analysis using tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Solar Winds tools and Hydra; quick recuperation from virus and worm assaults; installing firewalls; building secure architectures for off-site and mobile access; defending your email system against spam and directory harvest attacks; and managing 24x7 network monitoring.
- Hybrid Cloud Solutions
Progent offers advanced remote consulting services to help companies of any size integrate their IT infrastructure with popular public cloud platforms such as Azure and Amazon Web Services. Progent can assist your IT team to plan and manage hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid topologies that combine local IT assets as well as cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud integration support services such as Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure hybrid cloud integration, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform planning and integration consulting. Progent has over two decades of background delivering advanced consulting support online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and affordably.
Progent offers the skills of seasoned remote consulting experts for special projects that small companies often request. Progent's charges for longer-term development or consulting projects are set according to the level of expertise of the consultants involved. Progent's background in these important areas of information technology enables clients to execute major projects within budget and on time. Progent's special online engineering services include:
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Call Center Services
Progent's Help Desk Call Center service options for small businesses with environments that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Help Desk support services, and Call Center operations consulting. Progent's Standard Help Desk Call Center support services are intended for small organizations who don't have the budget to assemble and manage an in-house Help Desk but who want quick communication with a reliable Call Center with proficient telephone support as well as the technical depth to escalate the most challenging tasks to advanced engineers.Progent's Help Desk Co-management services allow your IT organization to share the load for Help Desk services transparently between your IT team and Progent's large roster of seasoned desktop support technicians and matter experts (SMEs). Progent's shared Help Desk service is an advanced service desk solution based on the leading professional services automation tool for handling end-user service requests, ticketing, responsibility, status tracking, and reporting.
Progent's Help Desk consulting support can support you in establishing an effective new Call Center or enhancing your current one, selecting or customizing Call Center software products to meet the special demands of your company, or adding occasional online personnel to reinforce your existing Help Desk resources to handle unusually busy situations like software transitions, major upgrades, or rolling out brand new applications.
Progent's Help Desk Call Center team of seasoned network professionals offers your workers in Alexandria Virginia fast assistance from a dependable technical support resource with years of background providing phone consulting and remote diagnostics for IT systems that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's mission is to earn the Help Desk Call Center the reputation as a key enabler of business performance, and Progent's target is to fix and not simply track technical problems.
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Applications Services: Education, Customization, and Integration
Progent's Applications Experts staff provides phone-based and in-depth consulting expertise and training in special business application fields that include ERP, MRP, accounting system customization, and CRM. Progent also can deliver consulting expertise, custom programming, and training for familiar Microsoft applications including Microsoft CRM, MS Project, MS Office Word, and MS Office Excel. To read more concerning Progent's consulting, custom development, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.Progent's Apple Mac consultants can nurture the creative components of Apple Mac environments by delivering remote consulting support and training in graphics, audio, and motion video. Progent's support professionals offer help in a range of Macintosh creative tools including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also help you with common projects such as capturing or digitizing audio or video or establishing an audio/video production studio.
Remote Network and Server Monitoring Support
Progent can provide businesses in Alexandria Virginia remote network monitoring support based on MS System Center Operations Manager network monitoring and reporting, customized by Progent to accommodate your business so your network maintenance is proactive rather than reactive. By uncovering potential trouble spots before they cause network outages, remote monitoring can head off inconvenient and expensive service failures. Progent can also assist with system monitoring utilities like Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft Windows systems, or environments that incorporate multiple platforms.
To contact Progent about emergency remote help with UNIX, Linux, Sun Solaris, or macOS and OS X computer systems, go to Progent's Emergency Online Help, phone
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
| City | Address | Phone | Link |
| Alexandria | 2800 Eisenhower Ave, Suite 220 Alexandria, VA 22314 United States |
(517) 302-7958 | Alexandria Network Support Services |
| Baltimore | 300 E. Lombard St, Suite 840 Baltimore, MD 21202 United States |
(667) 771-9100 | Baltimore Network Support Services |
| Reston | One Freedom Square, 11951 Freedom Drive, 13th Floor Reston, VA 20190 United States |
(571) 392-5565 | Reston Network Support Services |
| Rockville | 1 Research Court, Suite 450 Rockville, MD 20850 United States |
(240) 454-0044 | Rockville Network Support Services |
| Washington | 1629 K St NW, Suite 300 Washington, DC 20006 United States |
(202) 851-2383 | Washington Network Support Services |
An index of content::
Engineer ProSight Private Cloud Hosting Services
Private Cloud Integration Consultancy
Progent's ProSight Virtual hosting services provide small businesses a range of advantages such as reduced capital costs, reductions in operational costs, better executive focus, world-class protection, enhanced fault tolerance, and business continuity.
ISA 2004 Consulting
ISA 2004 Firewall Remote Consulting
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience creating corporate security designs for IT networks with multiple sites, remote workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small business design and deploy an installation of Microsoft ISA Server 2004 that meets your IT protection requirements without restricting your productivity.
Microsoft and Cisco Amazon MWS programming Programmer
24x7x365 Amazon MWS programming Programming
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, vendors can broaden their reach, lower their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and speed up your return on investment.
Microsoft SQL 2008 Server Technical Consultant
24x7x365 Microsoft SQL 2008 Server Consulting Services
Microsoft SQL Server 2008 offers indispensable, familiar tools to computer experts and information workers, reducing the complexity of designing, integrating, administering, and accessing enterprise data and analytical applications in environments ranging from mobile devices to enterprise data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require a network consultant with hands-on expertise and wide knowledge in designing and building data-driven, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.
Support Outlook for Mac
Office for Mac Specialist
Microsoft Mac Office allows Mac users to receive the benefits of the industry's most popular business applications. Progent's Apple-certified Mac consultants can show you how to set up Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows platforms so that Mac users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who use Microsoft Windows. Progent's engineers have expertise with both Mac and Windows platforms and can support networks that mix Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or networks which carefully restrict sharing between Mac and Windows users.
Information Risk Evaluation Consultancy
Internal Security Inventory Consult
Progent offers small organizations a pair of low-cost network security inventory scanning packages that include, at a preset fee, remotely managed inventory scans of your network security profile which are analyzed by certified information security specialists who assess the data collected by the remote scan, present unbiased evaluations of your current network security, and offer suggestions for improvements. Progent offers two non-overlapping security evaluation packages for external and internal security testing that are priced to fit the budgetary realities of small companies while delivering enterprise-class assessments of your network's exposure to attack.
Google Cloud GKE Consultant Services
Google Cloud Disaster Recovery Specialists
Progent can provide cost-effective online and on-premises consulting to assist organizations of any size to migrate all or part of their core network infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware costs and enable the use of Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design, testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security.
Consultant Services Fault Tolerant Data Centers
Fault-tolerant Data Centers Consultant Services
Progent's Data Center consultants can show you how to find high availability data centers that meet the particular needs of your business. High availability colocation sites are particularly attractive to small companies because of their low cost and simplified logistics in comparison to pursuing a do-it-yourself approach. Attempting to build an on-site data center with even a minimum level of fault tolerance is too costly for most small organizations. Progent is ready to help you reap all the advantages of non-stop data centers and 24x7 colo sites by providing a full array of engineering and support services.
Integration Support MSP360 Backup
MSP360 Managed Cloud Backup Computer Consultant
Progent can assist you to create, implement and manage a backupup/restore solution built around MSP360 Backup software to protect your assets hosted on any leading public cloud. Progent can provide end-to-end monitoring and management to protect against data loss resulting from human mistakes, software flaws, malicious insiders, and malware assaults such as ransomware.
Dynamics GP Continuum Consultant Services
Technology Professional Dynamics GP Customization
Progent's background delivering Microsoft .NET services and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms make it possible to design custom mission-critical applications and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can show you how to create reports that let you analyze your business more thoroughly, turning raw information into useful understanding of your company and customers.
Microsoft Windows Server 2008 R2 Services
Windows 2008 R2 Support
Windows Server 2008 R2 features outstanding levels of performance, security, fault tolerance, expandability, and flexibility that improve output of local, branch office, and mobile workers. Progent's network professionals can provide affordable online engineering, technical support, and training services to help you to design, execute, and maintain Microsoft Windows Server 2008 R2 to add substantial strategic value to your information system.
Microsoft Windows Consultant
Windows 8 Services
Progent's Microsoft-certified experts can provide a range of network consulting services to help companies of all sizes to install, manage, and support IT systems that include workstations, notebooks, tablets, or Windows phones powered by Windows 8.1. For enterprises, Progent's experienced project managers can assist to create testing labs to evaluate Windows 8.1 and plan and manage Windows 8.1 migration projects following industry best practices.
Private Cloud Hosting Consultants
24-7 Private Cloud Services Engineers
Progent's Private Cloud Hosting and Management outsourcing offers complete hosting of a small or mid-size company's servers in an environment that gives the highest level of availability and scalability and is in addition simple to transfer to another host. Progent's Private Cloud Hosting options are based on mature virtualization techniques that allow small businesses with mixed- platform IT systems to save dramatically on the costs of capital investments, infrastructure maintenance, and IT management while achieving world-class reliability and an unmatched degree of vendor independence.
SQL 2008 Support
Microsoft SQL 2008 Specialist
SQL Server 2008 offers indispensable, standardized tools to IT professionals as well as to information workers, reducing the difficulty of creating, integrating, administering, and accessing company data and analytical programs on platforms ranging from mobile devices to enterprise information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 require an IT consulting firm with hands-on expertise and wide knowledge in designing and building data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
ISA 2004 Standard Edition Server Network Engineer
ISA Server Integration Support
Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft ISA Server-based security installations for information systems with multiple offices, remote workers, and mission-critical eCommerce applications. Progent's ISA Firewall consultants are available to assist your company in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that meets your information protection needs without adversely restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Microsoft Firewall Consultants
ISA 2004 Server Support and Integration
Progent's Microsoft certified professionals provide small and medium sized companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can protect your business network from attack by external and inside sources. Forefront Threat Management Gateway and ISA Server provide deep examination of Internet protocols such as HTTP, which enables these products to detect many attacks that can elude traditional firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through experienced planning and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified engineers can help you to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
SCCM 2007 Troubleshooting Online Troubleshooting
24/7 SCCM 2007 Windows Server Deployment Consultants
Progent's Microsoft-certified consultants can help your business to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance compliance, and increase worker output by making sure that operating systems and applications stay current, tracking product licenses, and reporting usage patterns so you can make smart buying choices. Once your organization is ready to update your SCCM 2007 device management solution, Progent can help you to plan and carry out an efficient migration to System Center 2012 Configuration Manager.
Microsoft SQL Server 2008 Professionals
After Hours Microsoft Certified Partner MS SQL Server 2008 Help and Support
Progent's Microsoft-Premier SQL engineers offer an array of support services to help small and midsize businesses to design, install, manage, and repair SQL Server 2008 systems so that they receive the optimum competitive advantage from Microsoft's state-of-the-art database management platform. Also, Progent can provide expertise for network architecture, enterprise-wide protection, and software programming to increase the business benefit of your SQL Server 2008 investment.
Services ransomware cleanup and file restore
Best Nephilim ransomware recovery Consultant Services
Progent's seasoned ransomware recovery consultants can help your business to rebuild an IT network victimized by a ransomware virus like Ryuk, WannaCry, NotPetya, or Locky.
Office 365 Access Development On-site Technical Support
Microsoft 365 Android Integration Technical Consultant
Progent can help your business to evaluate the many subscription plans available with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-platform networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and maintain hybrid solutions that seamlessly integrate local and cloud-based resources.
Computer Consulting MSP360 Backup
MSP360 Managed Cloud Backup/Restore Online Technical Support
Progent can help you to create, install and administer a backup plan built around MSP360 Backup software to protect your IT assets hosted on any major public cloud. Progent can provide end-to-end monitoring and management to prevent data loss caused by user miscues, software errors, malicious insiders, and malware assaults like ransomware.
Network Consulting Call Desk Sharing
IT Consultants Extended Service Desk
Progent offers three basic kinds of Help Desk services : Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft professionals offers your customers instant access to a dependable support group with years of experience delivering phone support and online troubleshooting for networks based on Microsoft products. Progent's concentration is on giving the support Helpdesk a respected reputation as a solid contributor to company productivity. Progent's target is to resolve rather than merely report problems.
Photoshop CS5 Learning
Photoshop Education
Progent's Mac consultants can promote the creative facets of Macintosh computing by providing consulting services and education in imaging, audio, and motion video. Progent's support professionals can provide expertise in a variety of Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production studio.
Remote Support Services Microsoft SharePoint Server 2010
24-7 Microsoft SharePoint Server 2010 Outsourcing
Progent's Microsoft-certified consultants can provide cost-effective online support and development services to help your business to design, deploy, manage, and maintain Microsoft SharePoint 2010 installations that can feature web pages that can function as portals, extranets, document management tools, blogs, data warehouses, business information systems, enterprise search, workflows, and other utilities to promote and improve collaboration. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other data sources and with Microsoft's popular desktop applications like Excel, Word, Outlook, and Project. Progent can assist you to migrate from earlier versions of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easily managed SharePoint 2010 environment.
Consultants Windows 7 Training
Outsourcing Firm Microsoft Windows 7 Upgrade
Progent's certified consultants can provide remote and on-premises consulting services to help your company to administer, support, and repair PCs powered by Microsoft Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, data and identity protection, disaster recovery, online connectivity, mobile device integration, wireless configuration, and 24x7 system monitoring and alerts.
Microsoft Office 2003 Remote Troubleshooting
Microsoft Office System Consulting Service Firm
Progent's computer outsourcing support offerings for small businesses feature planning Server 2003, Microsoft .NET Server, and Microsoft BackOffice environments, coordinating upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, remote and on-premises repair, resolving chronic integration issues, and creating a company-wide security plan. Progent can show you how to maximize system availability and throughput via zero-downtime configuration, resilient network architecture, and proactive network monitoring. Progent also provides project management assistance for large-scale upgrades and can help with requirements assessment, product inventory, bill of materials development, sourcing selection, procurement logistics, and professional documentation. Progent's computer outsourcing service also includes education for office productivity packages such as Microsoft Office.
Azure and SharePoint integration Consulting
Microsoft Experts Microsoft Entra Domain Services Technology Professional
Progent's consultants can help you to plan and implement an efficient migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity management for both on-premises and Azure assets.
Fault Tolerant Data Centers Online Help
24x7 Cisco Certified Fault Tolerant Data Centers IT Consultants
Progent's Data Center professionals can help you identify fault-tolerant data centers that match the specific requirements of your company. Fault tolerant off-site data centers are especially appealing to small organizations because of their affordability and convenience in comparison to taking a do-it-yourself strategy. Attempting to create an on-site data center with even a minimum degree of fault tolerance is financially prohibitive for the majority of small businesses. Progent can show you how to reap all the advantages of non-stop data centers and fault tolerant colo sites by providing a full array of engineering and maintenance services.
Wi-Fi controllers patch management Consultant
Software patch management Consultancy
Progent's managed services for patch management offer organizations of any size a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your servers, endpoint devices scanners, infrastructure appliances such as switches and Wi-Fi access points, and Internet-of-Things devices like alarms and robotics.
Professionals Remote NinjaOne Server Monitoring
ProSight NinjaOne Remote Desktop Management Help and Support
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system running efficiently by tracking the health of vital assets that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so that all potential issues can be addressed before they have a chance to disrupt your business.
Small Business Network Management Services Consultants
ProSight Network Management Outsourcing Specialist
Progent's ProSight family of managed IT services are designed to provide organizations who maintain small in-house IT administration and support staffs with low-cost help from enterprise-class management tools and technical experts. Advantages of the ProSight line of managed IT services include fixed network maintenance expenses, smart automation of common management tasks, ongoing adoption of the latest technology, smooth transition from legacy technology to current solutions, close fit between information technology with strategic objectives, guidance from seasoned IT consultants, and allowing management to focus on business instead of ever-changing computer technology.
Colo Specialists
Hosting Facility Technology Consulting Services
For enterprises with branches in or any area covered by Progent's consultants, Progent's Microsoft-Certified network support experts and authorized Cisco network consultants offer a range of IT consulting services including project management, SOX compliance, site relocations, corporate security, network architecture, local or phone-based branch office support, and troubleshooting for data center hosting facilities. A Progent IT consultant can help you plan a multi-site network that makes smart use of colocation services and Internet data centers. Progent's Microsoft Premier engineers can help major corporations plan, integrate and maintain massive rollouts of updated versions of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent's CCIE and CCNP experts can help you deploy Cisco technology for connectivity solutions that incorporate basic, high-performance, integrated, and wireless networking.
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