UNIX and Linux Online Support Services for
Alexandria Enterprise and Small Business Computer Networks
For small businesses located in Alexandria Virginia, Progent offers technical support for computer systems based on UNIX or Linux or for networks that include a mix of UNIX and Microsoft Windows technology. Progent has delivered online support to businesses in all 50 states in the United States. (See Progent's client recommendations). In addition, Progent offers the expertise of CCIE-qualified engineers for challenging infrastructure problems, as well as the services of CISA and CISM-accredited security consultants to handle advanced security design and disaster recovery planning.
Progent's online support engineers offer exceptional leverage due to the fact that they are equipped with the real-world experience and the sophisticated technology to resolve most network problems rapidly. This lowers direct expenses because service calls accumulate fewer chargeable minutes. Online help also eliminates the expense of dispatching an engineer to your site. Your organization benefits even more with incidental costs by minimizing or avoiding network downtime and related losses due to business discontinuity, upset customers and vendors, unproductive employees, and distracted executives.
Progent's pricing policy for online support is structured to stretch your network support investment. Progent charges on a per-minute basis for telephone-based consulting, so you are billed exclusively for the support that you receive. Unlike many remote support firms, Progent asks for no initialization fee or minimum payments. Progent's one-minute granularity and clean model for pricing avoid scenarios where speedy. minor fixes manage to turn into major bills. Progent's penchant for solving technical issues efficiently translates into your business conserving money.
Progent's Online Service Tools
Through years of experience, Progent has refined an array of customized technologies and proven methodologies that allow the highest level of effectiveness for remote consulting and troubleshooting for small and midsize business information systems. Progent provides secure VPN support for VPN gateways from multiple leading companies such as Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Protected VPN access allows the engineers of Progent's online support team to access your system remotely without violating system security.
Progent's advanced technical support database system includes extensive records for the service that Progent's clients have received. Progent's authorized consultants have the benefit of the history of all help provided to each client by any Progent engineer. This archive of anomalies and responses is structured as an easily retrievable internal knowledge base that allows Progent's online technical experts to share their experiences company-wide to make sure that the effectiveness of Progent's support services grows daily. Progent's advanced accreditations and close relationships with key technology companies including Cisco and Microsoft permit access to additional massive support databases and allow fast access to manufacturers' in-house engineering staff with the result that Progent's online service specialists are able to determine the best solutions quickly.
Get Online UNIX, Linux, Sun Solaris, or Apple macOS and OS X Network Assistance from Progent
To get started with Progent's remote services in Alexandria Virginia or to find out additional information about Progent's phone support programs, call Progent at
Remote Support Services Available from Progent
Progent's online technical support professionals offer certified skills in a comprehensive array of disciplines. This broad range of technical skills enables Progent's consultants to handle almost any crisis likely to crop up in a small or midsize company information system. Certificates earned by Progent consultants in UNIX-family platforms include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications awarded to Progent service consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, CCVP, and Design Associate.
To help clients with multi-platform environments, Progent also provides access to consultants who have advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include CISM consultants, CISSP network security experts, and Information System Security Architecture Professional engineers.
Phone-based services available from Progent to small businesses in Alexandria include:
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UNIX/Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote consulting services cover a broad spectrum of computer technology such as system infrastructure, email systems, network and operational security, UNIX/Linux and Windows coexistence, virtual server technologies for server hardware consolidation and simplified management, and transitioning from legacy applications to the latest Windows or Linux-based solutions. Progent's team-oriented approach to solving technical problems enables quick escalation, when required, to engineers with appropriate expertise to handle complex situations. This accelerates solutions of critical problems, reduces lost productivity, and lowers service costs.Progent's UNIX and Linux support engineers can provide urgent remote help for diagnosing anomalies affecting UNIX/Linux networks based on popular derivatives of UNIX including:
- macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE Linux
- Debian-GNU
- Slackware
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Talk to a Cisco CCIE for Complex Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) certification is the highest accreditation for networking consultants, and indicates a person's networking knowledge at the expert level. CCIEs know how to handle even the most complex issues occurring in network infrastructure planning, integration, maintenance, security, and repair. Cisco qualified CCIEs work with the highest priority with Cisco's in-house product support engineers in analyzing anomalies with Cisco IOS Software network management utilities and developing alternate approaches or identifying program patches. Cisco CCIEs provide exceptional cost-effectiveness since their broad expertise allows them to find solutions for the most difficult problems quickly. In common instances, less experienced engineers can wrestle for many hours or even days with identical tasks that a Cisco CCIE can fix in minutes.
Few service firms make Cisco-qualified CCIEs accessible to help small and mid-size businesses. Progent offers quick phone contact with a Cisco authorized CCIE so you can receive immediate support for serious network infrastructure issues that are impacting business efficiency but are outside the experience of your local IT service group or consultant. Progent's Cisco CCIE support experts can connect to your environment using sophisticated on-line troubleshooting tools to perform efficient, secure, and affordable analysis and remediation.
Progent's CCIEs offer assistance with the complete line of Cisco's top-selling selection of connectivity products such as PIX Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Modules, secure broadband and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, VoIP phones and systems, Catalyst family switches, as well as Virtual Private Network products.
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Certified Microsoft Windows Expertise
Progent's Microsoft-expert online support experts offer computer problem solving and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the assistance of support professionals who can assist your company with a broad range of platform support services such as Microsoft Windows Server 2022 solution design and migration support,
Windows Server 2019 expertise,
Microsoft Windows Server 2016 migration and cloud integration consulting,
Windows Server 2012 R2 migration expertise,
Windows Server 2008 migration (help, assistance,
MS Exchange 2019 Server deployment,
MS Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
Exchange 2010 management,
SharePoint 2016 migration and hybrid integration expertise,
SharePoint 2019 planning and configuration, Microsoft Teams configuration help, Skype for Business Server migration support, Lync Server 2013 management and Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) resource monitoring and reporting,
Project Server training,
SBS Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Progent also offers a broad array of online PC desktop support including Microsoft Windows 11 migration and planning and implementing Microsoft 365 cloud solutions for Windows workstations.
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CISM and CISSP Premier Network Security Experts
Progent's certified CISM and CISSP security engineers can provide a range of security solutions to improve the defenses of your UNIX, Linux, Solaris, Apple Mac or Microsoft Windows environment against assaults or help you to recuperate rapidly after a serious penetration. Security consulting services offered by Progent cover thorough network security audits using tools such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds tools and Nikto; fast cleanup after virus and worm attacks; integrating firewalls; building safe techniques for remote and mobile access; protecting your email system against viruses, spam and DHA attacks; and setting up 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent can provide expert remote support services to help businesses of any size integrate their IT infrastructure with popular public cloud platforms including Azure and Amazon Web Services. Progent can help you to plan and administer hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-only systems or in hybrid network models that utilize local IT assets as well as cloud services. To assist you to integrate cloud services with networks, Progent can provide a range of public cloud migration support services that include Microsoft 365 integration solutions with on-premises Exchange, Azure hybrid cloud solutions, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform planning and integration consulting. Progent has more than two decades of background providing advanced consulting services remotely, and Progent can help you complete your cloud migration initiatives quickly and within your budget.
Progent can provide the services of world-class remote consulting experts for contract projects that small companies frequently request. Billing rates for ongoing development or consulting projects are set according to the level of expertise of the engineers required. Progent's experience with these important areas of information technology allows clients to complete major projects within budget and on schedule. Progent's special remote consulting services include:
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Help Desk Support
Progent's Help Desk Call Center support programs for small businesses with environments that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Helpdesk support services, and Help Desk operations consulting. Progent's Standard Help Desk Call Center services are a convenient solution for small businesses who lack the budget to create an internal Help Desk but who require quick communication with a dependable Help Desk with proficient telephone assistance plus the available expertise to escalate complex problems to advanced consultants.Progent's Help Desk Co-management services make it possible for your IT organization to share the load for Help Desk support transparently between your in-house IT staff and Progent's large roster of seasoned desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution built around the top professional services automation platform for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's Help Desk consulting services can guide you in creating an efficient new Help Desk Call Center or revamping your existing one, evaluating or customizing Help Desk application software to handle the unique needs of your company, or providing occasional online staff to supplement your internal Help Desk Call Center group to handle high-demand events like software migrations, major updates, or rolling out new business software.
Progent's Call Center staff of experienced network professionals gives your computer users in Alexandria Virginia quick access to an efficient technical support group with extensive background delivering telephone-based consulting and remote diagnostics for computer environments powered by UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to give the Call Center perception as a key enabler of company success, and Progent's target is to resolve and not just annotate IT issues.
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Business Applications Services: Training, Customization, and Problem Solving
Progent's Applications Consulting staff offers online advanced consulting expertise and training in key application fields that include ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for familiar Microsoft applications such as CRM, MS Project, Office Word, and Microsoft Office Excel. To find out more information about Progent's expertise, custom development, and training services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.Progent's Apple Mac experts can support the imaginative aspect of Mac environments by providing remote consulting support and training in imaging, sound, and video. Progent's support professionals can provide assistance in a range of Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also assist you with common procedures like capturing or digitizing audio/video or integrating an audio/video post production facility.
Online Network and Server Monitoring Support
Progent can provide businesses in Alexandria Virginia online network and server monitoring support powered by Microsoft Operations Manager network monitoring and reporting, enhanced by Progent to fit your environment so that your network maintenance is proactive and automated. By exposing possible problems before they grow into full-scale emergencies, proactive monitoring can minimize inconvenient and expensive service crises. Progent can also provide help with network monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X networks, Microsoft Windows systems, or environments that incorporate multiple OS platforms.
To contact Progent about urgent online assistance with UNIX, Linux, Solaris, or Apple macOS and OS X networks, go to Progent's Emergency Remote Support, phone
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
| City | Address | Phone | Link |
| Alexandria | 2800 Eisenhower Ave, Suite 220 Alexandria, VA 22314 United States |
(517) 302-7958 | Alexandria Network Support Services |
| Baltimore | 300 E. Lombard St, Suite 840 Baltimore, MD 21202 United States |
(667) 771-9100 | Baltimore Network Support Services |
| Reston | One Freedom Square, 11951 Freedom Drive, 13th Floor Reston, VA 20190 United States |
(571) 392-5565 | Reston Network Support Services |
| Rockville | 1 Research Court, Suite 450 Rockville, MD 20850 United States |
(240) 454-0044 | Rockville Network Support Services |
| Washington | 1629 K St NW, Suite 300 Washington, DC 20006 United States |
(202) 851-2383 | Washington Network Support Services |
An index of content::
ASA Firewall with Firepower Remote Support
Technical Consultant ASA Firewall with Firepower
Cisco's Firepower NGFWs Firewalls provide a major performance improvement over Cisco's popular ASA 5500-X firewalls and offer unified control of modern security capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to plan and carry out a smooth migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's cloud-based services to build and centrally control IT environments that span branch offices, data centers, private clouds and public clouds.
Service Reporting Technology Consulting Services
Consultant Services Documentation
Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all delivered services. Unlike some freelance consultants or small support firms who offer minimal documentation or details of services done, each service provided by Progent is tracked by full documentation. Each Progent consultant has access to the service reports sent by every consultant to each client. The practice of detailing and organizing service records allows more effective service and avoids a variety of common problems such as when a support client is virtually held hostage to a consultant who won't let go of the keys to the kingdom.
Consultant Nexus 5600 Switch
Best Nexus Switch EIGRP Network Consultant
Nexus series switches are intended to deliver the throughput, scale, resilience, virtualization support, density, security and manageability needed to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch consultants can provide online and on-premises consulting services to assist your IT staff to design an efficient switch architecture, set up test environments to confirm your network design, install and configure Nexus switches, create and implement appropriate policies, run security and compliance tests, configure proactive monitoring and alert systems, fully utilize resources through virtualization technologies, analyze and repair switching and routing problems, maximize performance, plan for expected growth, and take advantage of the powerful high-availability (HA) capabilities incorporated into Cisco's Nexus products. Progent's consultants can also assist you to migrate non-disruptively from legacy Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.
Hybrid Microsoft 365 integration Online Support Services
Online Support Microsoft 365 and Android
Microsoft allows you to create transparent hybrid environments that combine Microsoft 365 and local Exchange systems. This permits you to have some mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can help you with any facet of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can provide as-needed support to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is completed on time and on budget.
24/7/365 Microsoft Teams management Consult
Professionals Microsoft Teams hybrid
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Hornetsecurity Altaro VM Backup and vSphere Technical Support
Network Consulting Hornetsecurity Altaro VM Backup Local
Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted architectures and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or on-premises services to assist you to plan, install, manage and debug a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup.
Juniper J4350 Router Network Security Audit
Juniper J2320 Router Cybersecurity Company
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
NetApp MetroCluster Troubleshooting Technology Professional
NetApp MetroCluster and FlexPod Services
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with continual replication to deliver fast, zero data loss disaster recovery (DR) between sites located up to 185 miles (300km) away from one another. Progent's roster of veteran network consultants can assist you to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can ensure you follow best practices for installing your MetroCluster environment by delivering help with tasks like assigning shelf IDs, arranging aggregate and plexes layout, provisioning volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster DR system to show adherence with information assurance standards and government mandates.
MFA and Single Sign-on (SSO) Integration Support
24 Hour Remote Technical Support Identity Verification
Progent's Duo services utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity verification on Apple iOS, Android, and other out-of-band devices.
IT Consultants Windows Server 2012R2 Storage Spaces
Microsoft Certified Windows Server 2012R2 Hyper-V Virtual Switch Online Support Services
Progent's certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration plans, optimize your infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT support staff, develop a corporate-wide security strategy, automate network administration, help with creating applications, and build and test a disaster recovery/business continuity plan.
Exchange 2016 Public Folders Support and Setup
Emergency Exchange 2016 Edge Transport Server Technical Support
Progent can assist your business in any and all phases of your migration to Microsoft Exchange Server 2016 such as planning high availability infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Office 365 Word Integration Remote Troubleshooting
Office 365 Technology Consulting Services
Progent can help you to understand the many subscription options available with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 so you realize top business value. Progent offers expertise with multi-platform networks that include Windows, macOS, and Linux operating systems. Progent can also assist you to build and maintain hybrid solutions that seamlessly combine on-premises and cloud resources.
PC Desktop Network Support Service
Desktop Tech Support For Small Business
Progent can deliver a variety of affordable remote and on-premises consulting services to assist your business to deploy, manage, and debug desktops and mobile devices powered by Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
.NET Android Development Companies
.NET Application Contract Development
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development environment and are able to build or update .NET applications rapidly and affordably.
Specialist Project Management
Project Pilots Services
For enterprise project management assistance, Progent can provide access to senior information technology professionals with years of experience in IT management, program development, and business process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management skills to assist enterprise customers adhere to leading practices to ensure that development or deployment projects are successfully completed on schedule and on budget.
Top Ranked Online Support PIX Firewall
Emergency Network Consultant Cisco PIX Firewall Migration
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not offer support these devices. Progent still provides consulting assistance for Cisco's PIX 500 firewalls to help you with maintenance and Progent can in addition help you assess if you should adopt next generation firewall technology from Cisco. Progent's Cisco technology experts can help your company design and implement a cost-effective migration to Cisco ASA 5500-X Series firewalls following leading practices.
Telecommuter Technology Consulting
Call Desk for Remote Workforce Network Consulting
Progent has 20 years of experience helping small and medium-size businesses to design, implement, tune, administer, and debug computer networks that support telecommuters.
Microsoft Certified Expert SQL Server 2019 Remote Technical Support
SQL Server 2019 Performance Tuning Support
Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to evaluate the business case for upgrading to SQL Server 2019 and can deliver rapid online or on-premises contact with experts in solution design and deployment, application programming, database administration, and cybersecurity.
Largest SCCM 2012 Device Management Online Support
SCCM 2012 Device Management IT Consultant
Progent's Microsoft-certified consultants can assist you to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from a legacy device management platform or assist you to modify your current SCCM 2012 environment to accommodate your changing IT requirements. Also, Progent can assist you to create an infrastructure that extracts the most value from SCCM 2012 by providing expertise with related Microsoft technologies such as Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services.
Cisco Firesight On-site Support
Cisco Firepower 4100 Series Firewalls Consulting
The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network consultants can help you to manage your legacy PIX or ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, optimize, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Hybrid Network Information Technology Installation Service
Immediate Online Support Small and Midsize Business
Progent is a leading innovator in cost-effectively delivering world-class network support to small businesses. Progent's success in handling the IT service requirements of the chronically underserved small business market is the combined result of key technical and operational breakthroughs that have eliminated much of the conventional costs out of managing network service, injected unprecedented technical skill into the support mechanism, and dramatically accelerated the solution cycle.
Engineer Remote Workers VoIP
Telecommuter IP Voice Consulting Services
Progent can help small and medium-size organizations to implement VoIP solutions to provide their telecommuters the benefit of virtual access to the company phone network.
Sonicwall Network Security Audit
Network Security Audit Cisco Firepower Firewalls
For smaller organizations, network security and information assurance and regulatory compliance can be too complicated to stay ahead of yet too risky to ignore. The largest largest institutions have been hacked, and the top cloud service providers have on occasion been knocked out. It seems like there's nowhere to hide. Progent makes it affordable for small and midsize organizations to implement critical IT security projects successfully by offering the advantage of billable time to the closest minute without any minimum charge for remote help. You have the help of a seasoned information consultant to provide precisely the help you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help your business with any level of network security including security assessments, malware defense and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and designing a comprehensive security plan.
Small-Medium Business Server Consulting
SMB Network Engineer
Progent provides technical support for mid-size companies with 100 to 250 system users. The medium size company or work group has typically been an overlooked part of the market for IT consulting expertise. The overhead and support delivery models of major outside service organizations make them excessively costly for the typical small company or small medium business (SMB), which usually has a minimal information technology budget with which to maintain an information network whose complexity and capability are often similar to the information systems of far bigger companies. Progent's service delivery model, which takes great advantage of remote service, virtual network technology and 24x7 server monitoring, significantly reduces the IT maintenance expenses of an SMB while offering the small company with enterprise-level support from certified, world-class consultants with background in a wide range of midsized business network solutions. If your mid-sized company or small business is looking for levels of IT help needed for a medium size office without budgeting enterprise prices, call Progent.
Exchange Server 2003 Upgrade IT Consultant
Top Rated Exchange 2003 Server Upgrade Support and Integration
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Exchange Server 2003 migration strategy that avoids network disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multi-server or multi-location migrations, Progent has the knowledge and experience to complete your move rapidly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and design offerings include expertise with the integration of third-party add-ons to Exchange Server 2003 that are in keeping with your business needs.
Hornetsecurity Altaro VM Backup Restore Network Consulting
Hornetsecurity Altaro VM Backup Offsite Consultant
Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted environments and also enables low-cost backup to Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or on-premises services to help you to design, install, manage and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup software.
Services Windows Server 2003
Consultant Windows 2003
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 11 years of support in Microsoft integration, assures you success in identifying the edition and set up of Windows 2003 Server that matches best with your company's goals. Progent can also assist you with planning, deploying, managing and troubleshooting sophisticated information technology solutions powered by Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 Server or Windows NT.
Network Consultants Call Center Sharing
Supplemental Call Center Support and Help
Progent's Shared Help Desk service makes it possible for your business to share the load for Help Desk support transparently between your in-house IT staff and Progent's large roster of seasoned technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared professional services automation platform for managing service requests, ticketing, ownership, status tracking, and metrics.
Avaddon ransomware recovery Consulting Services
LockBit ransomware recovery Consultant Services
Progent's ransomware consultants can help you to assess your ransomware vulnerability, monitor and protect your network, assist with settlement negotiations with a threat actor, and rebuild a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Biggest Microsoft Windows Server 2008 R2 Consultancy
Biggest Windows Server 2008 Active Directory Professionals
Microsoft Windows Server 2008 is a major advance in making information networks more protected and fault tolerant, simpler to virtualize and manage, higher performing, and able to provide an improved environment for web hosting and development. Progent can help your company get the most from the enhancements built into Windows Server 2008 by delivering Microsoft-certified consulting, technical support, education, staffing, network monitoring, and security engineering services.
System Center 2016 and Intune Integration
Onsite Technical Support Microsoft System Center 2016
Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent's Microsoft and Cisco Certified network consulting professionals. With Progent's affordably priced IT service programs, small businesses can select a basic System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to offer small business networks enterprise-class availability, protection, and productivity.
Remote Remote Technical Support Helpdesk Sharing
Shared Call Center Online Consulting
Progent provides several essential types of Contact Center support : Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals offers your clients instant access to a dependable support group with years of experience delivering phone support and remote access troubleshooting for networks based on Microsoft products. Progent's concentration is on giving the support Help Desk a respected image as a solid contributor to business productivity. Progent's goal is to fix and not simply record problems.
Radvision Telepresence Consultant Services
Tandberg Telepresence Specialist
Progent offers access to a senior consultant with extensive hands-on experience installing, maintaining, and upgrading immersive telepresence systems from top-tier vendors such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal IT support group, your Internet Service Provider, and your telepresence technology supplier to assist your company maximize the business value of your video conferencing solution.
Consultant Small Business Managed IT services
ProSight IT Management Outsourcing Consult
Progent's ProSight family of managed IT services are intended to offer organizations who have minimal in-house network support teams with low-cost access to enterprise-class management tools and technical expertise. Advantages of Progent's ProSight line of managed services include flat-rate network maintenance costs, smart automation of common management processes, ongoing absorption of the latest technology, smooth migration from older systems to up-to-date solutions, improved fit between information technology with business objectives, guidance from seasoned network experts, and freeing up management to focus on business rather than ever-changing information technology.
Microsoft Exchange Server Information Technology Outsourcing
Computer Consultancy Firm Microsoft Exchange and Outlook
Progent's Microsoft-certified consultants have two decades of background providing e-mail and unified telecommunications/email solutions for companies. Progent offers affordable Exchange Server consulting services to strengthen email security and virus defense, provide fault tolerant email, and implement remote and mobile email access. Progent's Microsoft Exchange help and support services can assist you in designing and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT server or outdated Microsoft Exchange product such as Exchange 5.5 to Microsoft Exchange Server 2010.
IT Services Juniper SSG140 Router
Security Evaluation Juniper SSG350M Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
ransomware cryptoworm recovery Technology Professional
ransomware cleanup and restore Engineer
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to contain the spread of an active ransomware breach. Call 800-462-8800
Reporting Microsoft Management Reporter
SQL Server Integration Services Developer
Progent offers remote and on premises consulting to help you with any aspect of business intelligence (BI) reporting ranging from debugging or modernizing reports to planning and deploying an advanced BI solution. Progent's BI consultants can help you to maintain your current BI system, assist you to migrate reports and databases from an outdated reporting platform to a current one, and provide as-needed remote mentoring tailored to your individual requirements. Progent's business reporting and analytics professionals offer expertise in the leading business intelligence reporting and visualization tools such as Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Lync Server 2013 and SQL Server Consultant
Lync Server 2013 Back End Server Consultancy
Microsoft Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as VoIP and PSTN telephony. Microsoft Lync 2010 can enhance the capability of Exchange Server, SharePoint and Office or cloud-based Microsoft 365 and streamlines management via integration with Windows AD. Lync can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's certified IM and Presence experts offer online and onsite support to assist your company to manage and repair your current Lync 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also help you to design and execute a smooth Skype for Business migration.
After Hours Developer Software
Immediate Visual Basic Development Company
If you need help creating, improving, or troubleshooting applications for Windows, Linux, or the Web, Progent's expert team of programmers, database designers, and software project managers can make sure you get the job completed on time and within budget. Progent's experienced software developers offer affordable and efficient online consulting for projects as simple as creating VBA scripts for Office Excel or as large as developing mission-critical database applications built on SQL Server or MySQL.
SharePoint Consulting
Technical Support SharePoint Portal Server
Progent's Microsoft-authorized consultants can show you how to evaluate the business justification for implementing SharePoint Server 2007, consult with you on the appropriate edition of SharePoint for your circumstances, provide setup and deployment expertise, help you to install Microsoft SQL Server as a supporting DBM, optimize your network infrastructure, integrate your off-the-shelf and custom application software to work with SharePoint 2007, design a comprehensive security strategy that encompasses portal technology, and deliver troubleshooting and Help Desk support.
Technology Professional Google Cloud Machine Learning
Google GCP Cloud solutions Consultancy
Progent can provide cost-effective remote and onsite consulting to help organizations to move any part of their critical network resources to Google Cloud Platform services. This can save management hassle and equipment costs and enable the use of Google's cutting edge AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.
Network Engineer Mac unified messaging
Microsoft Entourage and Exchange IT Consultant
Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft certified experts can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with teammates who use Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can collaborate, allowing Mac users to get and send email, examine the GAL, copy addresses, synchronize calendars, and invite fellow workers to conferences via your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly set up and that WebDAV and Outlook Web Access are enabled. Progent also offers customized one-on-one Entourage training.
Meraki Access Point Security Troubleshooting
Meraki Wave 2 Wi-Fi Access Point Outsourcing
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco devices for unified management.
Dynamics GP Setup and Support
Dynamics GP/Great Plains Help and Support
Microsoft Dynamics GP/Great Plains 2010 accounting software is a full-featured business management and analytics platform that unifies data and operations across your company, communicates easily with other applications, and brings together employees, clients and suppliers unrestricted by time or place. Created for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide functionality for financials, management reporting, project management, inventory and order processing, eCommerce, HRM, customer relationship management, field service, manufacturing, retail, and online business services. Progent can help you install and manage a reliable, protected server and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains professionals to help your business benefit from the full power of Dynamics GP/Great Plains 2010.
Cisco Firepower Network Consulting
Cisco Firepower Computer Engineer
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-certified CCIE network experts can assist you to maintain your existing PIX or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, integrate, optimize, manage and debug firewall solutions based around ASA firewalls with Firepower Services.
Small Business Server Premium Add-on Computer Engineer
Microsoft SBS 2011 Outsourcing
Microsoft Small Business Server is a low-cost collection of essential servers that provides the foundation for a powerful but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET functions bundled with Microsoft Small Business Server calls for a network expert with real-world background and broad experience in planning and implementing cohesive and comprehensive business technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This experience ensures you success in deploying, managing, and servicing network solutions powered by the Microsoft SBS suite of servers and applications.
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