Fast Remote Support for Alexandria Virginia UNIX, Linux, or Sun Solaris NetworksFor small and midsize companies located in Alexandria Virginia, Progent provides help for computer systems based on UNIX or Linux or for environments that feature a mix of UNIX-family systems and Microsoft technology. Progent has provided remote troubleshooting to businesses in all 50 states in the U.S. (See Progent's customer testimonials). Progent also can furnish the consultation CCIE-qualified engineers for complex infrastructure problems, as well as the assistance of CISA and CISM-accredited security consultants to handle high-level security architecture and business continuity preparedness.

Progent's online support services represent excellent leverage due to the fact that they have the practical background and the sophisticated tools to solve most information system problems quickly. This reduces direct costs because service calls require fewer chargeable minutes. Remote support also avoids the expense of sending a consultant to your site. Your organization benefits even more in indirect expenses by reducing or eliminating system downtime and related losses resulting from business disruption, disgruntled customers and vendors, idle employees, and de-focused management.

Progent's pricing model for remote help is designed to stretch your IT service investment. Progent bills per minute for telephone-based assistance, so you pay just for the services that you receive. In contrast to typical online support companies, Progent imposes no service activation charge or minimum fees. Progent's per-minute granularity and simple policy for pricing save you from situations where fast fixes manage to end up as substantial invoices. Progent's skill at disposing of technical issues efficiently results in your company conserving cash.

Progent's Remote Support Tools
Through years of experience, Progent has refined a collection of customized tools and field-proven methodologies which promote the highest degree of efficiency for remote engineering help and repair for small business computer networks. Progent provides protected VPN support for gateways from a variety of leading vendors such as Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Protected VPN connectivity enables the staff of Progent's online support team to access your company's network without compromising network security.

Progent's highly evolved service database application keeps comprehensive records for all service that Progent's clients have received. Progent's staff service personnel have the benefit of the specifics of services rendered to every client by any Progent engineer. This archive of trouble tickets and repairs is structured as a readily retrievable internal database that permits Progent's remote technical experts to share their experiences with the whole team to make sure that the quality of Progent's technical support improves over time. Progent's advanced certifications and working associations with major vendors such as Cisco and Microsoft permit access to other vast technical support knowledge bases and permit fast response from vendors' internal engineering staff with the result that Progent's remote service specialists are able to come up with the most efficient solutions in the least time.

Initiate Remote UNIX/Linux, Solaris, or Apple macOS and OS X Technical Assistance from Progent
To access Progent's remote services in Alexandria Virginia or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has an urgent requirement for network support, visit Immediate Emergency Support.

Remote Technical Support Services Available from Progent
Progent's online support engineers possess advanced credentials in a comprehensive array of technologies. This breadth of technical skills enables Progent's consultants to tackle virtually any emergency likely to occur in a small company network. Credentials held by Progent engineers in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications owned by Progent service experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional, CCDA and CCDP.

To help customers with mixed-OS networks, Progent also provides the skills of engineers who have advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager consultants, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) engineers.

Remote technical support services provided by Progent to customers in Alexandria include:

  • UNIX, Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Solaris, and macOS and OS X online support services address a broad array of computer technology such as system architecture, email solutions, network and operational security, UNIX and Windows integration, VMware products for server consolidation and simplified administration, and transitioning from legacy applications to the latest MS Windows or Linux environments. Progent's group-oriented methodology for solving technical issues promotes quick escalation, if necessary, to consultants with task-relevant experience to handle challenging situations. This expedites repair of urgent problems, reduces network downtime, and lowers support expense.

    Progent's UNIX and Linux consultants can provide emergency phone-based assistance for diagnosing anomalies within UNIX/Linux networks based on leading variants of UNIX including:

    • macOS and OS X
    • Solaris
    • IBM AIX
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO UNIX
    • SGI/Irix
    Major Linux variants for which Progent can provide expert support include:
    • RedHat
    • SUSE
    • Debian-GNU
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert for High-level Infrastructure Troubleshooting
    Cisco CCIE Engineers for Alexandria VirginiaThe Cisco CCIE credential is the highest recognition for network engineers, and indicates a consultant's networking skills at the expert level. Cisco CCIEs can deal with the most stubborn problems occurring in network infrastructure design, installation, maintenance, protection, and repair. CCIEs can cooperate with the highest priority with Cisco's internal engineers in analyzing problems with IOS Software network management utilities and developing workarounds or identifying program patches. Cisco CCIEs offer excellent value because their depth of experience enables them to fix even the most complex problems rapidly. In common cases, less experienced consultants can wrestle for many hours or even days with the same problems that a CCIE can resolve in a few minutes. Few consulting organizations make CCIEs accessible to help small and medium sized businesses. Progent can provide fast phone contact with a Cisco authorized CCIE so your company can receive urgent assistance for serious network problems that are crippling business productivity but are outside the comfort zone of your ordinary computer support resources. Progent's Cisco-qualified CCIE consultants can connect to your network via advanced on-line support technology in order to perform fast, secure, and economical diagnosis and remediation. Progent's Cisco-qualified CCIEs offer consulting for all of Cisco's top-selling selection of infrastructure devices including PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services routers, Aironet wireless access points, Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst switches, as well as VPN products.

  • Authorized MS Windows Experts
    Windows Expertise for Alexandria VirginiaProgent's Microsoft-certified remote service professionals can deliver computer repair and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your organization the assistance of consulting professionals who can assist your company with a wide range of platform support services including Windows Server 2012 R2 integration, Windows Server 2008 set up, Microsoft Exchange 2019 Server planning and configuration, Microsoft Exchange Server 2016 migration, Microsoft Exchange 2013 integration, Microsoft Exchange 2010 management, SharePoint 2016 migration and hybrid integration consulting services, SharePoint Server 2019 design and deployment, Microsoft Teams expertise, Skype for Business migration consulting, Lync Server management and Office Communications Server 2007 upgrade, Forefront TMG 2010 administration and ISA Server maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager system monitoring and reporting, Project Server and Server Online training, SBS Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent also offers a broad array of remote desktop support and troubleshooting services such as Windows 7 migration help, preparing for to 64-bit workstation applications, integrating Microsoft Office 2010, and streamlining desktop configuration.

  • CISSP and ISSAP Premier System Security Specialists
    CISSP Certified System Security Professionals for Alexandria VirginiaProgent's certified CISSP, ISSAP, and CISM network security consultants can provide a variety of system protection services to strengthen the defenses of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows network against attacks or help your company to recuperate quickly after a serious penetration. Security services offered by Progent cover in depth security audits using utilities such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Nikto; fast recuperation from malicious attacks; configuring firewalls; establishing safe techniques for remote and mobile connectivity; guarding your messaging infrastructure from spam and DHA attacks; and setting up 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers advanced online consulting services to help businesses of all sizes integrate their information networks with leading public clouds including Azure and Amazon Web Services (AWS). Progent can help you to design and manage hybrid ecosystems that support Windows and Linux systems and apps in either cloud-only solutions or in hybrid topologies that seamlessly combine on-premises resources as well as public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of public cloud integration support services such as Microsoft 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud integration expertise. Progent has more than 20 years of background delivering high-level consulting services online, and Progent can make sure you complete your cloud integration initiatives quickly and affordably.
Special Consulting Programs Available from Progent
Progent can provide the services of world-class online consulting professionals for special projects that small businesses frequently request. Billing rates for ongoing consulting projects are set according to the level of expertise of the consultants assigned. Progent's experience with these special areas of computer technology allows clients to execute critical projects within budget and on schedule. Progent's project-based remote engineering solutions include:
  • Call Center Support
    Progent's Help Desk Call Center support alternatives for small and midsize businesses with networks that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Helpdesk consulting. Progent's Standard Help Desk Call Center services are designed for small companies who lack the budget to support an internal Call Center but who require fast communication with a dependable Help Desk with professional telephone support as well as the in-depth expertise to escalate complex tasks to high-level engineers.

    Progent's Help Desk sharing services allow your business to share responsibilities for Help Desk support seamlessly between your IT team and Progent's large roster of veteran desktop support engineers and subject matter experts. Progent's shared Help Desk service is an advanced service desk solution based on the top professional services automation platform for handling service requests, ticketing, accountability, status tracking, and metrics.

    Progent's Help Desk Call Center consulting support can aid you in establishing an effective new Help Desk or enhancing your existing organization, selecting or enhancing Call Center software products to address the unique needs of your business, or providing temporary online staff to work with your in-house Help Desk Call Center resources to handle demanding events like software transitions, mass updates, or installing new applications.

    Progent's Help Desk staff of experienced information technology consultants gives your customers in Alexandria Virginia fast assistance from an efficient support group with extensive background offering telephone-based support and online repair service for computer environments that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to earn the Help Desk Call Center perception as a crucial enabler of company success, and Progent's policy is to solve instead of just report technical problems.

  • Business Applications Support: Training, Customization, and Problem Solving
    Progent's Applications Consulting Group offers remote advanced consulting support and education in key application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom development, and education for familiar Microsoft business applications including Microsoft CRM, Office Project, Word, and Microsoft Excel. To read additional information concerning Progent's consulting, programming, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.

    Progent's Apple Mac consultants can support the imaginative aspect of Macintosh environments by delivering phone-based help services and education in graphics, audio, and motion video. Progent's support professionals can provide assistance in a variety of Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also help you with common projects like scanning or digitizing audio/video or configuring an audio/video production studio.

    Remote Network and Server Monitoring Support
    Progent offers businesses in Alexandria Virginia remote computer system monitoring support centered around Microsoft Operations Manager network monitoring and reporting, customized by Progent to accommodate your business so your computer support is proactive and automated. By uncovering possible issues before they grow into network outages, remote monitoring can minimize stressful and costly information system failures. Progent can also provide help with network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft Windows environments, or networks that incorporate a variety of operating systems.

How Your Alexandria Virginia Business Can Contact Progent's Remote Service Professionals
To contact Progent about urgent phone-based assistance with UNIX/Linux, Solaris, or macOS and OS X environments, go to Progent's Urgent Remote Support, telephone 1-800-993-9400, or visit Contact Progent.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
United States
(517) 302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202
United States
(667) 771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
United States
(571) 392-5565 Reston Network Support Services
Rockville 1 Research Court, Suite 450
Rockville, MD 20850
United States
(240) 454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006
United States
(202) 851-2383 Washington Network Support Services




An index of content::

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    Small to mid-sized companies can now enjoy all the benefits of System Center Operations Manager and also have quick access to Progent's Microsoft and Cisco Premier IT consulting professionals. With Progent's economically priced IT service packages, small and midsize businesses can choose a simple System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide small company networks enterprise-class availability, protection, and performance.

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  • Professionals ProSight Email Security Gateway
    ProSight Email Security Gateway Engineer

    Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver centralized management and world-class security for all your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a first line of defense and blocks most threats from making it to your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's onsite gateway device adds a deeper layer of inspection for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.

  • Alexandria, Virginia Computer Support For Small Offices Alexandria-Fairfax Problem Resolution
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  • Consult NetDocs Compliance
    Consult NetDocs Search

    NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for law practices. Progent offers remote access to NetDocuments consultants to help your law firm to design, configure, administer, tune, or debug a document management system (DMS) solution based on NetDocs.

  • Slackware Linux, Solaris, UNIX Network Consultant
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  • Top Rated ProSight Remote Server Monitoring Support and Setup
    ProSight Remote Monitoring and Reporting Troubleshooting

    ProSight LAN Watch is Progent's server and endpoint monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your network running at peak levels by checking the health of critical devices that drive your IT network. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT personnel and your assigned Progent consultant so that all potential problems can be resolved before they can disrupt productivity.

  • CIO Support and Integration CIO Consultant Services
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  • Microsoft SCVMM 2012 PowerShell Consultants
    IT Consultant VMM and SQL Server

    Progent can help organizations of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; plan, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help you to migrate from an older version of System Center Virtual Machine Manager or from another management system, and Progent can assist you to optimize and troubleshoot your existing SCVMM ecosystem so you realize maximum return on investment.

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  • Design Firm Amazon AWS enterprise hybrid cloud solutions
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  • Exchange Server 2000 Remote Technical Support
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  • ISA 2000 Server Online Technical Support
    Microsoft Proxy Server Network Engineer

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  • Integration Services Cisco VoIP Phones and CUCM
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    Progent's Cisco CCIE-certified IP phone and video IP phone experts can help you to configure, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP products to the newest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, previously known as CallManager, or with Unified CM Express to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Unified CM applications that include Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, deploying ISR routers with CUBE VoIP networking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.

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    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and protect information related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can save as much as 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require when you need it.

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    Microsoft Systems Management Server offers added capability for change and configuration management of Windows-based networks via introducing Feature Packs. Feature Packs reduce the overall operational costs of managing and deploying software by making it easier to copy system images, manage mobile computers, and run management utilities. In addition to alerting you about ways to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT tasks that cover processes that Feature Packs are designed to streamline. Progent's migration and upgrade services can lower spending and eliminate business disruption as you move to new operating systems and programs. Progent's wireless consulting experts can show you how to define efficient procedures and standards to manage handheld computers and intelligent portable phones so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security plan that includes policies, procedures and IT products to keep your IT network protected.

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  • Cisco Certified VPN Engineer
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    Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company integrate and support Cisco's security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and provide the flexibility to expand with your changing business needs. Progent's Cisco-Premier network experts support Cisco's complete family of hardware and software aimed at preventing data pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your network. Progent can help you deploy Cisco products to achieve safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control framework for user certification, authorization, and tracking from a graphical Web interface.

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  • Microsoft SQL 2008 Server Configuration Microsoft SQL 2008 Server Troubleshooting
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    Progent offers access to a senior consultant with years of hands-on experience configuring, managing, and upgrading video conferencing platforms from leading suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal network management team, your Internet Service Provider, and your video conferencing technology supplier to help your company maximize the business value of your telepresence solution.

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    If your business runs a Sun Solaris network or a multi-OS network, Progent's CISM and CISSP-premier consultants can help your entire organization in a broad array of security areas including security management procedures, security architecture and strategies, connection control systems and methodology, software development security, business processes security, hardware security, telecommunications, infrastructure and web security, and disaster recovery planning. CISM and CISSP stipulate the fundamental skills and international standards of performance that information security professionals are required to possess. These accreditations offer executive management the confidence that consultants who have achieved their CISM or ISSAP qualification have demonstrated the experience and theory to offer effective security support and engineering help.

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    Progent's certified consultants offer computer help and network consulting services for Exchange Server 2003, Microsoft Windows Server 2003, and for the entire line of Microsoft Servers. Progent's upgrade, integration, management, and troubleshooting services for Microsoft Exchange Server 2003 include planning, deployment, documentation, local and remote troubleshooting, Help Desk outsourcing, certified security evaluation, and comprehensive network management outsourcing.

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    Internet Security and Acceleration Server 2006 is a multi-functional gateway that offers a fully integrated application layer firewall, virtual private network (VPN), and web caching solution for securing the Internet-facing applications of any organization against a broad variety of attacks. Progent's certified ISA Server consultants can help you plan, cost-justify, pilot, install, configure and support the Standard or Enterprise edition of ISA Server on your network.

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    Progent offers the guidance of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management solution following best practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget.

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    Progent can assist you with any stage of Microsoft Azure migration including requirements definition, prerequisites evaluation, system architecture, pilot testing, deployment, automated management, performance optimization, license management, disaster recovery preparedness, security planning, and compliance validation. Progent can assist you to set up and debug firewall appliances and VPN tunnels so that your clients can safely access to Azure resources, and Progent's Microsoft-certified consultants can help you integrate key Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also help you to set up a hybrid cloud ecosystem that seamlessly integrates physical datacenters with Azure-based services.

  • Setup and Support Cisco Firepower 4100 Series Firewalls Professional Cisco Firepower AMP
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  • Small Business 300 AP Network Engineer Small Business Wireless Access Point Remote Troubleshooting
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    Progent can help small and mid-size organizations to implement and debug conferencing technology to allow their remote workforce to collaborate effectively with teammates and customers.

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    Progent offers the services of an accredited consultant with expertise integrating products from the leading telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can help you to design, configure, upgrade, or troubleshoot a video conferencing environment that preserves your current investment and optimizes the strategic value of your information network. Progent also offers the services of network infrastructure engineers who can assist businesses of all sizes to create and maintain a communications network that provides the performance, reliability, security, and expandability required to accommodate your telepresence solution.

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  • Emergency CISM Certified Security Management Consultant Services
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    Progent can provide the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee describes the basic capabilities and international standards of skill that information security professionals are expected to master. CISM gives executive management the assurance that consultants who have earned their CISM certification possess the background and knowledge to deliver efficient security administration and consulting consulting.

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  • Top Quality Catalyst Wi-Fi 6 and Wi-Fi 6E AP Security Technology Consulting Professionals Catalyst Wireless AP
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  • Windows 2008 R2 Online Support
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    Progent's certified consultants can assist you you to calculate the advantages of Windows Server 2008 for your company, create pilot programs and rollout strategies, integrate Windows Server 2008 with your network infrastructure and workload, train your support personnel how to run enhanced administration tools, and deliver continuing consulting and technical support via budget-friendly alternatives such as Contact Center service and remote technical assistance.

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  • Virtual Server Private Cloud Hosting Technology Professional Virtual Server Private Cloud Hosting Consulting
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  • Altaro VM Backup Boot from Backup Integration
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    Altaro VM Backup from Hornetsecurity offers small organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Top capabilities include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your exposure to data loss, advanced encryption, item-level restore options for specific files and emails, support for Windows CSV and for vCenter for managing larger deployments, and the ability to leverage Microsoft VSS technology to back up online VMs with zero downtime. Progent is an Altaro partner and can provide a wide range of services to help you to design, deploy, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup.

  • Windows Small Business Server Integration Technical Support Microsoft Essential Business Server
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  • Setup and Support Forefront Network Inspection System
    Urgent Forefront Network Inspection System Technical Support

    Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of ISA Server and offers a centrally managed web gateway that acts as a one-server solution for a variety of security features including an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security reporting features, permits custom reports powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to lower costs and improve recoverability. Progent's Microsoft-certified consultants can assist you to plan and carry out test and production deployments; integrate Forefront TMG 2010 with Windows Server 2008 R2, AD, SQL Server, Exchange Server, and Microsoft SharePoint; install Microsoft Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and provide continuing support and troubleshooting. Progent's consultants can also help your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.

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