Fast and Affordable Remote Troubleshooting for Alexandria Virginia IT Networks
Urgent Phone Support for Alexandria NetworksFor companies located in Alexandria Virginia, Progent provides remote support for information systems based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier engineers have provided remote troubleshooting to businesses in all 50 states in the U.S. (See testimonials from Progent's customers.) Progent also offers the consultation services of Cisco CCIE-certified network specialists to help with challenging infrastructure problems, plus the services of CISSP-certified cybersecurity experts to handle advanced security design and troubleshooting issues.

Progent's online technical support engineers offer exceptional leverage due to the fact that they have the practical background and have access to the advanced technology needed to solve the majority of information system issues quickly. Efficient support lowers direct expenses because solutions accumulate minimal chargeable minutes. Online help also avoids the cost of dispatching a consultant to your site. Your organization benefits additionally with incidental expenses by minimizing or eliminating network downtime and associated costs stemming from business discontinuity, disgruntled clients, idle workers, and de-focused executives. Progent's extensive remote technical support expertise is especially valuable in environments that rely on public clouds for vital infrastructure or applications such as Azure, Exchange Online, Amazon AWA, Google Cloud Platform, or where on-premises tech support may not be useful.

Progent's pricing policy for online help is designed to leverage your IT service investment. Progent charges per minute for telephone-based assistance, so you are charged just for the services that you receive. In contrast to typical online support firms, Progent asks for no initialization surcharge or minimum fees. Progent's per-minute granularity and clean policy for pricing save you from situations where fast repairs manage to end up as large tabs. Progent's skill at handling problems efficiently means you saves money.

Progent's Online Consulting and Troubleshooting Services
Over the years, Progent has mastered a set of optimized tools and field-tested methodologies that permit the maximum level of efficiency for remote technical support and troubleshooting for computer networks of all sizes. Progent offers safe Virtual Private Network support for VPN gateways from a variety of leading companies such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology permits the engineers of Progent's Technical Response Center to connect to your company's environment without compromising network security.

Progent's advanced customer support reporting system keeps thorough records describing all service that Progent's customers have received. Progent's team service personnel have the benefit of the history of services rendered to each Progent client by any engineer. This database of anomalies and fixes is organized as a conveniently accessible proprietary knowledge base that permits Progent's online technical professionals to communicate their experiences company-wide to ensure that the effectiveness of Progent's technical support grows daily. Progent's extensive list of certifications and working relationships with key technology companies such as Cisco and Microsoft open up other massive support databases and allow priority response from manufacturers' internal engineering staff so Progent's remote consulting specialists are able to find the most efficient resolutions promptly.

Remote support offered by Progent to customers in Alexandria Virginia include:

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent provides a family of low-cost, fixed-price services intended to enable small and mid-size businesses to benefit from the same best-of-breed IT solutions used by some of the world's top enterprises. Progent's ProSight suite of outsourced network management services addresses all key aspects of information technology such as email content filtering, security and compliance, automated backup/recovery, network infrastructure health monitoring, virtual server cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based machine learning tools to defend endpoints and servers and VMs against modern malware assaults like ransomware and email phishing, which easily get by traditional signature-based AV tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to automate the complete threat lifecycle including blocking, detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to security assaults from all vectors. ProSight ESP delivers firewall protection, penetration alerts, device management, and web filtering via leading-edge tools packaged within a single agent managed from a single control. Progent's security and virtualization consultants can help you to design and configure a ProSight ESP deployment that meets your company's specific requirements and that helps you prove compliance with legal and industry data security standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent's consultants can also help you to install and verify a backup and restore system like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of critical files, applications and virtual machines that have become lost or corrupted due to hardware failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's BDR consultants can deliver world-class support to configure ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical data. Read more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top information security companies to provide centralized management and world-class protection for your email traffic. The hybrid structure of Progent's Email Guard combines cloud-based filtering with a local gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. Email Guard's cloud filter serves as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further layer of inspection for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map out, monitor, reconfigure and debug their networking appliances such as switches, firewalls, and access points plus servers, endpoints and other networked devices. Using state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology diagrams are always current, copies and displays the configuration information of virtually all devices on your network, monitors performance, and sends alerts when problems are discovered. By automating tedious network management activities, ProSight WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, locating appliances that need critical updates, or isolating performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating efficiently by checking the health of vital assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT management staff and your assigned Progent engineering consultant so that all looming issues can be resolved before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual host configured and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Because the environment is virtualized, it can be ported easily to a different hosting environment without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect information about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time thrown away looking for critical information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you’re making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size businesses to obtain an unbiased assessment of the health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the deployment of your core network devices adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI like a cleaner Active Directory (AD) environment. Both also include a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include lower-cost management, improved compliance with information security regulations, higher utilization of IT resources, quicker problem resolution, more reliable backup and restore, and increased uptime. Read more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to evaluate your organization's ability either to block or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information about your current antivirus tools and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy a cost-effective security and backup/recovery environment that aligns with your company's requirements. For more information, see The ProSight Ransomware Preparedness Report.

Additional Consulting Services Available from Progent
Progent can provide the skills of seasoned online consulting professionals for special IT projects. Progent's charges for ongoing development or consulting projects are determined based on the level of expertise of the consultants required. Progent's experience with these special areas of computer technology enables customers to complete critical initiatives economically and on schedule. Progent's project-based remote engineering services include:

  • Help Desk Call Center Services
    Progent's Call Center support programs for companies with environments based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux products include full-service Help Desk Call Center services, co-managed Helpdesk services, and Call Center operations consulting. Progent's Standard Help Desk Services provide small organizations a complete service desk solution that handles all facets of online desktop support from initial requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Progent provides help desk services at a significant discount off Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging problems.

    Progent’s shared Help Desk services make it possible for your IT organization to share responsibilities for Help Desk services transparently between your IT team and Progent's large roster of veteran technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution built around the top professional services automation (PSA) tool for managing end-user service requests, ticketing, responsibility, status tracking, and reporting.

    Progent's Call Center staff of experienced network experts offers your clients in Alexandria Virginia instant access to a reliable support resource with substantial experience offering phone support and online troubleshooting for computer environments based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's mission is to earn the Help Desk recognition as a crucial contributor to company success, and Progent's policy is to solve rather than simply document IT issues.

  • Applications Support: Education, Customization, and Problem Solving
    Progent's Applications Experts staff offers online professional engineering support and education in special business application areas including ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can deliver expertise, customization, and education for popular Microsoft business applications including CRM, MS Project, Microsoft Office 365 Word, and Office 365 Excel. To read more information on Progent's consulting, customization, and education services, refer to Progent's Applications Experts Services.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    System Center 2016 unifies and automates the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016, Windows 10; cohesive integration of multi-OS networks that incorporate Linux, Microsoft Hyper-V and VMware; and better cloud support including tighter integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants offer advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new implementation of Microsoft System Center 2016, expand or optimize an existing one, migrate efficiently from a previous release of System Center, or debug your System Center environment.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent can deliver businesses in Alexandria Virginia remote IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can adapt Operations Manager for your environment so your IT support is proactive rather than reactive. By detecting looming problems before they evolve into downtime, remote monitoring can minimize stressful and costly service breakdowns. Progent can also assist with network monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Solaris, or macOS and OS X environments, Windows systems, or systems that support a mix of OS platforms.
How Your Alexandria Business Can Contact Progent's Online Support Experts
To get in touch with Progent about urgent online help with Microsoft Windows, macOS and OS X, or Linux/UNIX computer systems, go to Progent's Urgent Remote Support, call 1-800-993-9400, or go to Contact Progent. For companies and new businesses in Alexandria Virginia, Progent's online computer support specialists can deliver expert and economical system help the moment your business needs it. More than 15 years of delivering online repair services has earned Microsoft Partner certification for Progent's team of engineers and has helped Progent to acquire high-end troubleshooting capability and to fine tune remote access technology to repair IT problems quickly while avoiding the cost and lost time that comes with on-premises support visits.

Even if your Alexandria organization has a local freelance consultant or maintains an in-house organization that know how to deal with day-to-day network problems, Progent’s Microsoft certified consultants can provide an easy and seamless remote expansion of your on-site resources for situations when your regular service personnel either don't have the bandwidth or the expertise to deal with sudden system emergencies or particularly challenging integration problems.

Benefits of Progent's IT Support for Organizations in Alexandria Virginia
Progent's remote support services enable your Alexandria business to enjoy the advantages of immediate, world-class network support without the cost of maintaining a full-time IT staff. Your information system will derive greater strategic worth by becoming more reliable, productive, and secure. Benefits to your business include:

  • Seamless remote expansion of your local IT resources
    With most offices in Alexandria Virginia, nearby computer service providers, whether consisting of freelance consultants or an internal IT staff, can take care of typical technical problems. However, major troubles might spring up when your regular resources are too busy or unavailable, and some trouble may be associated with technology that is unfamiliar to your onsite support personnel. In these situations, Progent's on-call support professionals give you a convenient, fast, and affordable solution to supplement your local help and to convey useful information to improve your capability to handle future problems locally.

  • Reduced Dependence on Individual Service Providers
    For IT maintenance, smaller companies often rely on independent freelance consultants. Although independent service people have less internal costs than big consulting organizations and can afford to charge lower rates, they are occasionally overextended, making it difficult to respond rapidly to crisis situations. If an independent consultant is busy with another client, sick, on a trip, or in training, the absence of fallback help may require your company to go without assistance during an IT crisis. As your business expands, network downtime and problems with vital software are more expensive. The budget you thought you were conserving on an independent can be eaten up fast by reduced productivity. Progent provides an on-call source of reserve support expertise to make sure your network stays available.

  • Build a Scalable Foundation for Seamless Expansion
    Organizations typically start with an information architecture implemented on a modest budget. Without a scalable framework, band-aid repairs can get thrown on top of an unstable foundation. When a network grows, reliability and scalability problems can impede the productivity of the organization. These poorly designed environments need careful analysis, smart strategic planning, and wide technical expertise to evolve to a network architecture that can provide the solid foundation to meet critical business requirements and facilitate future expansion.

  • Interact with Solution Providers Instead of Product Resellers
    Smaller companies require advice and technical education to navigate through an ever more complex array of technology alternatives available for promoting business growth and improving efficiency. They hardly need a network consultant who is motivated to earn a commission on a specific vendor's technology. IT consulting and product sales can lead to a situation where the recommended solution is designed around a predetermined technology rather than the genuine requirements of a client. Progent eliminates these conflicts of interest by selling only services instead of products. This enables Progent to match technical consulting with the best interests of clients.

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's head count, depth of technical experience, refined support tools, and understanding of corporate IT enable businesses to escape the limitations of exclusive dependence on smaller consulting firms, individual freelance consultants, or over-stretched in-house IT help.

Progent adds value by providing:

How Does My Business Start Receiving Remote Network Support from Progent?
To initiate Progent's Nationwide Remote Support services or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT help, visit Immediate Technical Support.



An index of content::

  • 24 Hour Consultancy Azure and Android integration Azure and Dynamics GP Programming Companies
  • 24 Hour Work from Home Security Network Consulting Remote Employees Cybersecurity On-site Support

    • Mac Virus Recovery Consulting Services
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    Progent's CISM-certified security staff can help you secure your Mac environment through professional services such as performing security tests, clean up after virus and worm penetrations, setting up firewalls, integrating safe remote and mobile access, deploying automated programs for protection against viruses, spam, and directory harvest attacks, and developing a company-wide security plan adapted for the specific objectives of your corporate network.

  • 24-7 Cisco Migration Company Microsoft Windows 7 Upgrade Largest Engineer Windows 7

    • Onsite and Remote Support NetBSD
    Small Office Computer Consulting Services NetBSD

    Progent's UNIX platform consulting services offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise provides you with a convenient single consulting firm to show you how to create and maintain a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Debian GNU/Linux and Slackware.

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    • 24-7 Network Infrastructure Health Reports Consult
    Top Quality ProSight Network Health Audit Consultancy

    Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size businesses to obtain an objective assessment of the health of their information system. Powered by a selection of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified team of information technology experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits such as a more manageable and safer AD environment. Both versions also provide the long-term advantages of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include easier network management, improved compliance with government and industry security requirements, higher utilization of network resources, faster problem resolution, more reliable backup and restore, and higher availability.

  • 24-Hour Remote Troubleshooting Small Business Consulting Services Small Office Network
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  • 24/7 password management Professionals 24x7 ProSight network asset documentation management Consultant Services

    • Microsoft Exchange 2003 Online Consulting
    Exchange Server 2003 Engineer

    Progent's Microsoft Premier professionals offer expert support for enterprise-wide deployments of Microsoft Exchange 2007. Progent's consultants can help you plan multi-location Exchange Server rollouts or upgrades and can provide local technicians to help enterprises with installations of Microsoft Exchange in the or any region served by Progent's engineers.

  • 24x7 iPhone and SQL Server integration Remote Consulting Apple iOS integration Configuration
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  • After Hours Sarbanes Oxley Compliance Consultant Colocation Computer Consulting
  • Aironet Wi-Fi AP Management IT Consultants Aironet 2700 Access Point Engineer
  • Alexandria Alexandria At Home Workforce Endpoint Security Solutions Assistance Offsite Workforce Alexandria Consulting Experts - Network Security Solutions Guidance Northern Virginia

    • Check Point UTM-1 Firewall Forensics Services
    Top Ranked Check Point ZoneAlarm Protection

    Progent's Check Point Software firewall consultants can show you how to design, configure, and administer firewall solutions that rely on Check Point Software Next Generation firewall appliances and Check Point's cloud-based security services. Progent can also assist you maintain legacy Check Point firewall models or migrate efficiently to Check Point's modern firewalls.

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    • Windows and UNIX Consultant
    Microsoft Certified Windows and UNIX Consultancy

    If your company has a UNIX, Linux, or Solaris environment or a multi-OS IT environment, Progent's CISM and ISSAP-premier consultants can help your whole organization in a wide range of security areas such as security administration practices, security architecture and models, access management products and techniques, software development security, operations security, hardware security, communications, network and Internet security, and disaster recovery preparedness. CISM and CISSP stipulate the core skills and worldwide standards of knowledge that information security professionals are expected to master. These certification provide IT management the assurance that consultants who have achieved their CISM, CISSP or ISSAP qualification have the background and theory to deliver effective security management and engineering services.

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  • Amazon MWS integration Reporting Amazon Marketplace Web Service programming Development Company

    • Office SharePoint Server 2010 Support
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  • Anti-Spam Support Services Antispam Help and Support
  • At Home Employees Helpdesk Services Computer Consultant Work at Home Helpdesk Services Integration

    • ProSight SSL management Professional
    ProSight IT documentation management Consulting Services

    ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard data related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can eliminate up to half of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it.

  • At Home Workforce Video Conferencing On-site Support Teleworker Video Conferencing Online Help
  • Avaddon Ransomware Hot Line Northern Virginia Spora Ransomware Hot Line Alexandria Virginia
  • Alexandria-Springfield Information Technology Manager
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    • SCDPM 2012 and Hyper-V Consultants
    SCDPM 2012 Support and Help

    Progent's Microsoft-certified consultants offer online or in-person expertise to help organizations of any size to plan, implement, manage, and repair a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from earlier releases of Data Protection Manager or from another backup/recovery system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent offers as-needed support for resolving especially stubborn problems, or full project management services. Progent's consultants can also assist you to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.

  • Best Help and Support SharePoint Server 2019 Top Quality Expert Microsoft Certified SharePoint Server 2007 Troubleshooting
  • Alexandria Consultant
  • Biggest 64-bit Upgrade Configuration Top Quality 64-bit Server Computer Engineer
  • Biggest Network Support Help Desk Information Technology Consulting Support and Integration Help Desk Software Selection and Deployment

    • Online Consulting SCCM 2007 Migration
    Onsite Technical Support SCCM 2007 Mobile Device Management

    Progent's Microsoft-certified consultants can assist your organization to maintain System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve security, and boost productivity by making sure that critical applications are always up to date, managing product licenses, and monitoring usage patterns to help you make smart buying choices. When you are set to update your SCCM 2007 configuration management solution, Progent can help you to plan and implement a smooth migration to System Center 2012 Configuration Manager.

  • Alexandria-Falls Church Engineer
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  • CCNP Expert Certified DNA Center Remote Technical Support CCNP Certified Computer Engineer 5500 Wireless Controller
  • CISA Certified Cybersecurity Audit Specialists 24 Hour Security Audit Engineers
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  • Catalyst 802.11ax AP Migration Computer Engineer Catalyst AP Management Consultant Services
  • Catalyst Wi-Fi 6 AP Security Information Technology Consulting Catalyst Wireless AP Technology Consulting Services
  • Cisco Architecture Network Support Group Network Management Services Cisco Architecture
  • Cisco Expert Catalyst 802.11ax AP Remote Support Cisco Expert Catalyst 9115 Access Point Computer Consultants
  • Cisco Firewalls Network Consultant Cisco PIX Firewall Upgrade On-site Technical Support
  • Cisco Meraki Switch Upgrade Support and Help Cisco Certified Meraki Switch Stacking Online Help
  • Cisco PIX 500 Firewall Migration IT Consulting Cisco PIX 500 Firewall Migration Computer Consultant
  • Cisco Software Consulting Firm Cisco Network Consulting Company
  • Cisco and Microsoft Certified Alexandria, VA Computer Network Consultant IT Specialist Alexandria
  • Citrix FlexCast Professionals Citrix XenDesktop VDI On-site Technical Support
  • Citrix XenApp Online Support 24 Hour Citrix Virtual Application Delivery Consultants
  • Classes Microsoft Entourage for Mac Classes Mac OS X

    • Linux Remote Consultant
    Solaris Online Small Business IT Outsourcing Firm

    Progent provides nationwide urgent technical support and troubleshooting services for businesses that operate Solaris environments or whose IT systems feature a mix of Solaris and Microsoft technology. Online technical support provides optimum return for your information technology dollar by protecting user efficiency and shortening the time charged for network analysis and repair. Advanced online support tools and experienced service specialists and consultants combine to enable Progent to handle most IT issues without wasting time and money by traveling to your location. In the vast majority of situations your network problems can be dealt with over the phone or via a mix of telephone support and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM premier security specialists to assist with the most challenging network issues.

  • Alexandria-Falls Church Network Administration
  • Company-wide Standards for Best Practices Consultancy Firm Best Practices Network Installation
  • Computer Consultants Microsoft Server Virtualization Microsoft Virtual Server Administration Engineer
  • Consultant Microsoft Exchange Server 2010 Migration Microsoft Exchange Server 2010 Upgrade Consultant
  • Consultant Services Offsite Managed Backup Service Offsite Managed Data Backup Service Technology Consulting Services
  • Consultant Services Windows and UNIX Top Rated Windows and Solaris Support and Integration

    • System Center 2016 Configuration Manager Computer Consultants
    System Center 2016 and Office 365 Integration Online Consulting

    System Center 2016 delivers major enhancements for managing hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10; unified management of multi-OS networks that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to design and configure a new implementation of Microsoft System Center 2016, expand or optimize an existing one, upgrade efficiently from an earlier release of System Center, or debug your System Center solution.

  • Consultants High-Availability Systems Fault Tolerant Data Center On-site Technical Support
  • Consulting Collocation Migration Data Center Colo Support and Integration

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    Progent’s expert software programmers, database designers, and project management consultants can help enterprise clients to complete development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to veteran program managers for advanced planning and project co-ordination or Progent can assist customers plug expertise gaps by providing database designers and programmers experienced in developing RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist clients to integrate SharePoint with other data sources like Microsoft SQL and Office Excel to create data-driven intranets and portal sites. Progent also offers experience with multiple web development technologies and can help businesses to build, expand, troubleshoot, or port web-based applications to utilize the most current web technology.

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    If your company has a UNIX, Linux, or Solaris network or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-certified consultants can help your whole organization in a broad range of security topics such as security management procedures, security design and models, access control products and methodology, applications development security, business processes security, physical security, communications, infrastructure and Internet security, and business continuity planning. CISM and CISSP define the core competencies and worldwide standards of knowledge that information security professionals are required to master. These accreditations give IT management the assurance that consultants who have earned their CISM or CISSP certification have demonstrated the experience and knowledge to offer effective security support and consulting help.

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    Progent can assist you in any and all facets of your migration to Microsoft Exchange 2016 including designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; specifying storage capacity required for your virtual machines, mailbox databases and log files; configuring HLB for fault-tolerant client access services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

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    Progent's Sun Solaris platform support services offer small businesses and developers assistance with administering and maintaining Solaris systems that run with Microsoft-powered networks. Progent can give your organization contact with Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of experience offers you an easy single source to show you how to create and manage a secure and reliable cross-platform network and communications solution that allows Sun Solaris and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    Microsoft SQL Server 2016 offers major enhancements in performance, capacity, security, high-availability, BOYD integration, plus built-in analytics and reporting. Innovations include PolyBase for processing relational and non-relational databases simultaneously for data warehousing, Hadoop support, Dynamic Data Masking, Mobile Reports, and centralized management of on-premises and cloud resources. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to help organizations of all sizes to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft products including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

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    Progent's Linux support services provide small and mid-size companies and software developers help with administering and supporting Linux systems that operate with Microsoft-powered technology. Progent offers your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of expertise provides you with an easy one-stop source to show you how to create and maintain a secure and reliable cross-platform network and communications environment that allows Linux and Microsoft interoperability by integrating Windows with major Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    Progent's Microsoft-certified engineers offer affordable online support and programming services to help your business to design, implement, manage, and troubleshoot SharePoint 2010 installations that can feature web sites able to function as portals, extranets, document management tools, blogs, data warehouses, business information systems, enterprise search, workflows, and other tools to support and improve information sharing. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with third-party databases as well as with Microsoft's familiar desktop applications like Excel, Word, Outlook, and Project. Progent can help you to migrate from previous versions of SharePoint or adapt a mix of web applications into a unified and easily managed SharePoint 2010 environment.

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    Global Information Assurance Certification was established in 1999 to certify the skill of computer security experts. GIAC certifications are acknowledged by businesses and government organizations around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide expertise with any of the network security disciplines addressed under GIAC certification including evaluating network vulnerability, security incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.

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    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and safeguard information related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can save as much as 50% of time spent searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you’re making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it.

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    If your business network mixes UNIX, Linux or Solaris platforms with MS Windows, Progent can assist you to incorporate your IT resources into a unified environment that permits all your operating systems to run side by side for easy management, seamless information exchange, high reliability, superior performance, and tight security. Progent's UNIX and Windows coexistence assistance services feature IT infrastructure integration and support, support for Windows services for UNIX, remote network monitoring and management, remote technical help and repair, on-site technical support, and Help Desk Call Center support.

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    Progent's Microsoft-certified consultants can help you plan, document, carry out, manage, and troubleshoot a network-wide migration to 64-bit server and client operating systems and business applications. Progent can help you pilot your 64-bit environment to verify that it supports all of the key 32-bit programs that you intend to retain plus the new 64-bit versions of software you plan to run.

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    Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a large campus or a multi-site enterprise. Progent can also assist clients to incorporate other Cisco devices for centralized management.

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    If your company is developing UNIX or Linux software in an environment that includes MS Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive IT outsourcing that allows you to concentrate on your area of strategic know-how while avoiding the continual hassle of maintaining your company information system. By using automated server monitoring and by providing remote and in-person assistance as your business needs it, Progent represents an affordable alternative for supporting an information system that provides high availability, security, and performance. Progent's developer assistance offerings feature comprehensive it outsourcing, virtual infrastructure, remote and on-site support and repair, proactive network monitoring, and Contact Center support.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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