Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Dallas Metro Area Onsite IT Consulting
Progent locations in the Dallas Metro Area

City Street Address Contact Information
Addison, TX 5080 Spectrum Drive
Addison, Texas, 75001
Sales Phone: 469-317-9411

Link: Addison, TX Network Support Services
Allen, TX 1333 W McDermott Dr
Suite 150
Allen, Texas, 75013
Sales Phone: 469-342-0443

Link: Allen, TX Network Support Services
Dallas, TX 3710 Rawlins St
Suite 1420
Dallas, Texas, 75219
Sales Phone: 214-446-3777

Link: Dallas, TX Network Support Services
Fort Worth, TX 420 Throckmorton Street
Suite 200
Fort Worth, Texas, 76102
Sales Phone: 682-267-0022

Link: Fort Worth, TX Network Support Services
Irving, TX 5000 Riverside Dr
Suite 100 Bldg 6
Irving, Texas, 75039
Sales Phone: 469-565-9652

Link: Irving, TX Network Support Services
Plano, TX 5700 Granite Pkwy
Suite 200
Plano, Texas, 75024
Sales Phone: 469-929-2939

Link: Plano, TX Network Support Services
Southlake, TX 550 Reserve Street
Suite 190 & 250
Southlake, Texas, 76092
Sales Phone: 817-756-6968

Link: Southlake, TX Network Support Services

Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time among the most successful products for maintaining location-independent access to messaging, calendars, web-based programs, and other critical business data. Progent offers Allen, Texas companies support from BlackBerry-certified experts who can assist businesses to maintain existing BlackBerry environments or transition efficiently to a modern mobile solution.

As the complexity of small business IT technology has expanded, and as the need for world-class protection, dependability, and recoverability has become the standard for organizations regardless of size, successful integration and maintenance of RIM BlackBerry solutions has grown more difficult. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small organizations often resort to external support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and efficiently, doing away with the need for an internal BlackBerry technology specialist and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's efficient remote support model, gives small companies an economical solution for incorporating RIM BlackBerry technology productively into their business information system.

Progent's engineers can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, set up streamlined administration utilities to help you track and support BlackBerry devices throughout your company, define security policies that make sense for your business, customize wireless applications, and make sure that your IT network architecture is properly designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered quickly and thoroughly.

Integration Support for BlackBerry BES Server
BlackBerry BES Server streamlines management and support of BlackBerry wireless handsets, offering a centralized solution for controlling key tasks such as smartphone deployment, upgrades, and deactivation while also offering a strong foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless integration between Microsoft Exchange, Groupwise, or Lotus messaging platforms and BlackBerry smartphones and allows wireless synchronization.

BlackBerry BES Server Configuration Support

BlackBerry BES Server offers a wealth of security capabilities starting with advanced encryption of information sent between a BlackBerry smartphone and BlackBerry BES Server using Advanced Encryption Standard or Triple DES. BlackBerry BES Server also permits excellent flexibility in selecting levels of security to match the specific requirements of your company's network. Progent's BlackBerry certified engineers can assist your company to select powerful security functions and enable them remotely. Samples of these wirelessly configurable security settings are:

  • Disable a BlackBerry device
  • Wipe data from a lost BlackBerry smartphone
  • Lock out Bluetooth
  • Activate built-in defenses against malware

BlackBerry BES Server also provides versatility in selecting mechanisms to prevent mobile users from installing or running unsafe or unauthorized applications. Progent can assist you to select protective processes such as:

  • Specify exactly what applications are permitted on the device
  • Prevent external software from allocating persistent memory on the BlackBerry smartphone
  • Select what functions third-party programs can use on the smartphone
  • Limit the types of connections external software running on the BlackBerry device can initialize
  • Prevent all third-party software from being installed or executed on the device

How Progent Can Help You to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has been awarded certifications from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support services range from troubleshooting synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can help you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks including troubleshooting enterprise activation problems, adding and deleting BlackBerry smartphone clients, setting activation passwords, implementing over-the-air program installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry consultants can also show you how to use administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using WiFi for activation. Also, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and assist you to define and install sensible security configurations.

Progent's Microsoft-certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry-certified engineer offers support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and delete BlackBerry device users on Microsoft Exchange Server and Windows Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System and IM, install push and pull access control lists, manage Exchange Server data flow, create, edit, and apply WLAN and VPN configuration sets, implement SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to help your company to design, install, test, repair, and document a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network needs analysis, system design, deployment strategy and execution, performance tuning, design of a high-availability environment, information backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to design a mobile wireless environment that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry BES Server, assist your organization to decide which administration model and physical components meet your needs, and evaluate your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make informed decisions concerning alternatives for software versions, processors and storage, network architecture, and application configuration.

To optimize system protection, Progent's BlackBerry expert can assist you to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to run network-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry solution.

Contact Progent to Get Help from a BlackBerry-Certified Consultant
To ask Progent about consulting expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.

© 2002- 2019 Progent Corporation. All rights reserved.

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