Consulting Support for BlackBerry Environments
BlackBerry ConsultantsBlackBerry mobile PDAs were at one time among the most popular products for maintaining anytime-anywhere connectivity to email, scheduling, web applications, and other vital business information. Progent offers Allen, Texas businesses the expertise of BlackBerry-certified professionals who can help companies to maintain their BlackBerry deployments or transition efficiently to a current mobile solution.

As the complexity of small business IT technology has expanded, and as the demand for world-class security, reliability, and disaster recovery has become the standard for companies of any size, successful integration and maintenance of RIM BlackBerry solutions has grown increasingly challenging. To handle areas like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small organizations frequently resort to outside support professionals who offer expertise in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, eliminating the need for an in-house BlackBerry technology expert and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, coupled with Progent's proven online support capabilities, gives small companies an economical solution for incorporating RIM BlackBerry products productively into their information network.

Progent's experts can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft software, configure streamlined management tools to enable you to monitor and support BlackBerry smartphones across your business, define security policies that are right for your business, customize wireless applications, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored rapidly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


BlackBerry BES Server Consulting and Technical Support
The BlackBerry Enterprise Server (BES) offers companies a single and secure mechanism for incorporating BlackBerry smartphones into their email, collaboration, and software application environment. BlackBerry BES Server allows wireless BlackBerry users to access Microsoft Exchange, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for applications like calendars, address books, to-do lists, IM, and specialized business software. Due to BlackBerry Enterprise Server support for Microsoft Exchange, users carrying BlackBerry handsets have effortless access to Exchange email and to instant messaging-capable applications via Microsoft Office Live Communications Server and Microsoft Lync Server integration.

BlackBerry Enterprise Server Support

Progent's BlackBerry-certified engineers can show you how to plan, deploy, and support BlackBerry Enterprise Server (BES) so that you maximize the productivity of BlackBerry users, streamline the administration of a BlackBerry environment, and lower the cost of maintaining mobile workers.

Progent's Online BlackBerry-premier Consulting Services is Quick and Economical
For companies in Allen, Texas who need fast and economical help from a qualified BlackBerry support professional, Progent offers effective remote assistance from a seasoned support staff who have delivered network solutions to companies in every state in the United States. (Refer to Progent's customer testimonials.)

Remote consulting services avoids travel expense and lets engineers solve technical issues rapidly, so you minimize lost productivity. Progent's BlackBerry specialists have earned accreditations in all BlackBerry solutions and offer expert support in areas such as troubleshooting synchronization problems, configuring BlackBerry BES Server, and designing a secure, fault-tolerant system architecture for RIM BlackBerry users. Credentials held and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, troubleshoot, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and technology requirements assessment, system architecture, deployment strategy and execution, performance tuning, design of a high-availability architecture, data backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to create a mobile wireless solution that meets your information technology budget and aligns with your business strategy. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which management approach and physical components meet your needs, and analyze your messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed choices about options for software editions, server hardware and storage, network architecture, and application configuration.

To optimize network security, Progent's BlackBerry-certified consultant can help you to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security engineers to run company-wide security vulnerability and compliance testing and recommend improvements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry consultant has support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to add and delete BlackBerry device users on Microsoft Exchange and Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and IM, deploy access control lists, control Exchange Server data flow, create, edit, and assign WLAN and VPN configuration sets, set up SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry expert can support your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Specialist
In order to ask Progent about professional assistance for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.



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    Progent has two decades of experience helping small and mid-size organizations to plan, install, tune, administer, and debug information networks that support a remote workforce.

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    Progent's Ekahau-certified Wi-Fi site design consultants can assist you to design, deploy, optimize, manage and troubleshoot a Wi-Fi solution optimized for your facilities. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF signal measurement, Ekahau Analyzer for troubleshooting RF signal issues, and Ekahau Insights for managing the health of multiple Wi-Fi networks.

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    Progent's Microsoft-certified consultants have more than 10 years of background designing, deploying, enhancing and repairing System Center Operations Manager solutions and offer organizations of any size expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs according to best practices for tracking network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or on-premises technical support to help you to remediate critical issues detected by Microsoft SCOM 2012.

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    Progent utilizes the Flexential Tampa data center primarily to provide private cloud hosting services. Progent has a group of network experts based in the vicinity of Tampa, and Progent can also provide online support from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior disaster recovery/business continuity preparedness consultants. Progent can also help you to plan and carry out a migration to the Flexential data center by providing services such as designing solution architecture, specifying hardware components, system configuration and validation, troubleshooting, streamling remote network management, and educating your IT staff.

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    Progent's Meraki Wi-Fi access point experts provide online and on-premises support services to assist organizations of any size to plan, deploy, manage, expand or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to configure and support Cisco's Meraki-based wireless networks for environments that range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco products including switches, routers and firewalls to create a seamless network infrastructure that delivers identical access, responsiveness, security, manageability and availability for wired and wireless users regardless of their mobility or computing device.

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    For smaller organizations, computer security and information assurance and regulatory compliance can be excessively complex to master yet too dangerous to overlook. The world's largest institutions have been breached, and the top cloud service providers have on occasion been taken down. It looks like there's nowhere to run. Progent has made it economical for smaller organizations to implement vital IT security projects successfully by offering the advantage of billable time to the closest minute without any minimum charge for online support. This means you can have access to a world-class computer consultant to deliver precisely the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help your business with any aspect of network security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and creating a comprehensive security plan.

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    Progent can help you to evaluate the wealth of subscription options offered with Microsoft 365, previously called Office 365, and configure your network with Microsoft 365 in a way that delivers top business value. Progent supports multi-platform networks that include Windows, macOS, and Linux technology. Progent can also assist your business to build and manage hybrid networks that transparently combine local and cloud-based resources.

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    Progent wants to find full-time, results-driven Microsoft accredited engineers with Microsoft Certified Systems Engineer credentials; Cisco certified network consultants who have Cisco CCNP or CCIE certification; security consultants with CISSP or CISM or comparable security credentials; and high-end system design experts with a background in mobile access, wireless connectivity, high availability, business continuity, data preservation, and virtual servers. Progent also seeks employees to join Progent's staff of help desk support technicians and off-site support professionals. Also, Progent is hiring experienced managers who can operate effectively in Progent's fast-paced, virtual office culture.

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    The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 10 years of support in Microsoft technology, assures you success in identifying the edition and set up of Windows 2003 Server that aligns best with your company's strategy. Progent can also help you with planning, deploying, administering and troubleshooting sophisticated information technology applications based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Microsoft Windows NT.

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    Progent's expert consultants can help you design and deploy a smooth in-place Exchange Server 2003 upgrade plan that avoids network downtime, reduces long-term service demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multiple server or multi-location migrations, Progent offers the knowledge and experience to complete your move rapidly and affordably. Progent's Microsoft Exchange 2003 support, repair, and design services include assistance with the integration of third-party enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.

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    E-Mail Guard is Progent's economical spam filtering and anti-virus service that gives small companies world-class protection against spam, viruses, directory harvesting, and other forms of email-borne assaults on computer systems. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated library of web-managed anti-spam and virus defense services that ward off email attacks before they can breech the corporate firewall. Perimeter Manager also allows administrators track and manage their e-mail application, regardless of server platform, hardware type, or data center location.

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    Progent's Duo service plans utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Google Android, and other personal devices.

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    Progent can help you in any facet of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 for hosting Exchange; planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V; setting up HLB; configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and configuring Outlook.

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    Progent can assist you to design and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in either cloud-only systems or in hybrid architectures that combine physical resources as well as one or more public clouds. To help you to integrate public clouds with networks, Progent can provide a range of public cloud integration support services that include Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of experience delivering advanced consulting expertise online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and affordably.

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    Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who receive the highest customer satisfaction and enjoy the closest operational relationship with Microsoft. The knowledge, skills, and dedication required to earn the level of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your business better technical solutions for your information system.

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