Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were once one of the most successful products for achieving anytime-anywhere access to messaging, calendars, web programs, and other vital business data. Progent offers Allen, Texas businesses support from BlackBerry-premier consultants who can assist companies to manage their BlackBerry environments or transition efficiently to a more popular mobile platform.

As the sophistication of small company IT technology has expanded, and as the demand for world-class protection, reliability, and recoverability has become the standard for companies of any size, effective deployment and support of BlackBerry solutions has become increasingly challenging. To deal with areas like security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small businesses frequently turn to external consulting professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-certified engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the requirement for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's proven online service delivery model, provides small companies an affordable alternative for incorporating RIM BlackBerry technology productively into their business information system.

Progent's experts can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your database and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined administration tools to help you track and control BlackBerry devices across your company, recommend security policies that make sense for your company, customize mobile applications, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


BlackBerry Enterprise Server Integration Support
The BlackBerry BES Server gives businesses a single and safe source for integrating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry users to access Exchange Server, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for collaborative programs such a schedules, address books, tasks, notes, and specialized business programs. Thanks to BlackBerry BES Server support for Microsoft Exchange Server, users with BlackBerry smartphones can have push-based connectivity with Exchange email and to instant messaging-capable applications through Microsoft Office Live Communications Server and Microsoft Lync Server support.

BlackBerry BES Server Support Services

Progent's BlackBerry-premier engineers can assist you to design, deploy, and support BlackBerry BES Server so that you optimize the productivity of BlackBerry clients, simplify the administration of a BlackBerry environment, and lower the expense of supporting a mobile workforce.

How Progent Can Assist Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned accreditations from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization issues to architecting wireless workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, install, test, troubleshoot, and document a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs assessment, solution design, installation strategy and implementation, performance optimization, design of a fault-tolerant environment, information backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to design a mobile wireless system that fits within your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, help your organization to determine which management model and hardware products meet your needs, and evaluate your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices about alternatives for software versions, server hardware and storage, network architecture, and application set up.

To optimize system protection, Progent's BlackBerry-certified consultant can help your company to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security specialists to run network-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry engineer offers expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone users on Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and support storage groups, apply permissions, install the Mobile Data System (MDS) and IM, install access control lists, control Exchange Server data flow, create, edit, and apply WLAN and VPN configurations, implement SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent to Get Assistance from a BlackBerry-Certified Specialist
In order to contact Progent about technical help for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.



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