Consulting and Technical Support for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry wireless PDAs were once among the most popular solutions for achieving mobile access to email, scheduling, web-based programs, and other critical business data. Progent offers Allen, Texas businesses the services of BlackBerry-certified experts who can help businesses to manage their BlackBerry environments or migrate smoothly to a more popular mobile platform.

As the sophistication of small company networks has increased, and as the demand for world-class security, reliability, and disaster recovery has grown to be the standard for companies of all sizes, effective deployment and support of RIM BlackBerry technology has grown increasingly difficult. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and shared databases, small businesses often turn to external consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to plan, manage, and repair BlackBerry-based solutions economically and effectively, dispensing with the need for an internal BlackBerry technology expert and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of knowledge, combined with Progent's efficient online service delivery model, provides small companies an economical alternative for integrating BlackBerry technology seamlessly into their information network.

Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange setup so that your database and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, set up streamlined management tools to help you track and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize wireless applications, and ensure that your network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup processes so that it can be restored rapidly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


BlackBerry Enterprise Server (BES) Integration Support
The BlackBerry BES Server offers companies a single and safe source for integrating BlackBerry smartphones into their email, collaboration, and software application environment. BlackBerry Enterprise Server allows wireless BlackBerry clients to access Microsoft Exchange Server, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with workstations to ensure up-to-date information for collaborative programs such a calendars, contact lists, tasks, notes, and specialized business programs. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, users carrying BlackBerry handsets have effortless access to Exchange email as well as to IM-capable software through Microsoft Communications Server and Lync Server 2010 support.

BlackBerry Enterprise Server Help

Progent's BlackBerry-premier engineers can show you how to design, deploy, and maintain BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the cost of maintaining mobile workers.

Professional RIM BlackBerry Technical Services Available Remotely from Progent
Progent's certified RIM BlackBerry support specialists are available remotely to deliver expert assistance to businesses in the Allen region or anywhere in Texas. Progent's experienced online consulting experts have helped IT organizations solve network problems and reduce support expenses in each state in the country and established a large base of satisfied customers. (Refer to Progent's customer testimonials.)

Progent offers remote assistance for a wide selection of issues related to RIM BlackBerry software and devices such as wireless synchronization, integration with Exchange, managing BlackBerry BES Server, and strengthening wireless security. Major RIM BlackBerry certifications earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can help your company to perform common support functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified experts can in addition help your company to troubleshoot a broad array of problems associated with synchronization, device recognition, messaging consistency, web browsing, mobile connectivity, IM, PC application configuration, and Desktop Redirector.

As a top innovator in providing nationwide remote consulting services for small company IT networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless support costs low and, by solving problems promptly, maximizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures including troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone clients, activating passwords, configuring over-the-air software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry-certified engineers can also help you to operate management tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can explain the role of IT policies in the BlackBerry BES system and assist your company to define and implement appropriate security configurations.

Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry-certified engineer has support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to install and delete BlackBerry smartphone clients on Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and support storage groups, apply permissions, install the MDS and IM, implement access control lists, manage Microsoft Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of environments that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, troubleshoot, and document a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology needs assessment, solution architecture, roll-out planning and implementation, performance optimization, design of a fault-tolerant environment, information backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to create a wireless system that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to support a BlackBerry BES Server, assist you to determine which management approach and equipment meet your requirements, and analyze your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices about alternatives for software versions, processors and storage, network topology, and application configuration.

To maximize network security, Progent's BlackBerry-certified consultant can help you to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security specialists to perform network-wide security assessment and compliance validation and recommend enhancements to support your BlackBerry solution.

Contact Progent for Assistance from a BlackBerry-Qualified Professional
To get in touch with Progent about engineering expertise for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.



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    Progent's UNIX platform consulting services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience provides you with a convenient single source to show you how to create and manage a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progent's Cisco Catalyst Wi-Fi 6 Access Point consultants offer affordable online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).

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    Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a wide range of online services to assist your organization to design, program, test, deploy, administer, and debug applications powered by any version of Excel, including Excel Online and Office 365 Excel. Progent can assist you to upgrade your legacy Excel solutions to the latest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility problems between various releases of Excel. Progent offers on-demand support to organizations who need a fast fix to a stubborn problem related to Office Excel and Progent also offers comprehensive project management services for migrating or creating line-of-business application software built on Excel. Progent's affordable webinar training classes for Excel can be customized to meet the needs of individuals or teams.

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    Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's consulting experts while retaining your own service brand as a seamless extension of your network services team.

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  • Consultant Services Zero Downtime Data Center
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    Progent's Data Center professionals can help you select high availability data centers that meet the specific needs of your company. Fault tolerant co-location sites are particularly attractive to small organizations because of their low cost and convenience in comparison to taking a do-it-yourself strategy. Trying to create an on-site data center that offers even a minimum level of fault tolerance is financially prohibitive for typical small organizations. Progent is ready to help you reap all the benefits of high availability data centers and fault tolerant colo sites by providing a full range of consulting and maintenance services.

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    Fortinet next-generation firewalls are industry leaders in delivering top performance for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist you to configure your Fortinet firewalls to protect all your digital resources at the enterprise edge, within the data center core, at branches, and in the cloud.

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    Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your company to design and implement an efficient upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid model that integrates cloud-hosted Windows Server Online with a datacenter-based implementation of Windows Server 2022.

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  • CISM Certified Cybersecurity Management Engineer
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    Progent offers the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the core competencies and worldwide standards of performance that IT security professionals are expected to learn. CISM provides business management the assurance that those who have earned their CISM certification possess the background and knowledge to deliver effective security administration and support services.

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    Progent has created special security service bundles intended to deliver larger corporations an impartial and thorough network security audit from a group of certified security consultants. All Progent's network security evaluation bundles feature a suite of procedures including network scans from inside and from outside the company security perimeter, expert interpretation of captured data by certified security consultants, creation of a report explaining the findings, plus a live concise executive summary and an in-depth interactive review for internal IT managers.

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    Progent's certified SharePoint 2019 and SharePoint Online experts offer economical remote and onsite expertise, software development, and debugging services for businesses of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist you plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud resources into a seamless information management solution.

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    Progent can provide remote and on premises expertise to assist your organization with any aspect of BI reporting from debugging or enhancing applications to planning and implementing a comprehensive BI solution. Progent's management reporting consultants can assist you to support your current BI system, assist you to migrate databases and applications from a legacy reporting platform to a current solution, and provide custom remote training tailored to your individual requirements. Progent's business reporting professionals can provide experience in the leading BI reporting and visualization tools such as Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Designer.

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