Consulting Support Services for BlackBerry Technology
BlackBerry mobile PDAs were once one of the most popular solutions for maintaining location-independent connectivity to messaging, calendars, web-based programs, and other vital business information. Progent offers Allen, Texas businesses the expertise of BlackBerry-certified professionals who can assist companies to manage existing BlackBerry environments or transition smoothly to a modern smartphone platform.
As the complexity of small company IT technology has increased, and as the need for world-class protection, reliability, and recoverability has grown to be the norm for organizations of any size, effective deployment and support of RIM BlackBerry solutions has become more challenging. To address areas like security, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small organizations frequently turn to outside consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can help small businesses to design, administer, and repair BlackBerry-based environments economically and efficiently, dispensing with the necessity for an internal BlackBerry solutions specialist and reducing the cost and stress of supporting mobile work groups. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, combined with Progent's proven remote support capabilities, gives small companies a budget-friendly alternative for incorporating BlackBerry products seamlessly into their IT network.
Progent's consultants can help your business with SQL Server 2019 integration and development support, SQL Server 2016 migration and management consulting, and Microsoft Exchange setup so that your database and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, set up streamlined management tools to help you track and control BlackBerry smartphones throughout your company, recommend security policies that are right for your business, customize mobile applications, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be restored quickly and safely.
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
| City | Address | Phone | Link |
| Addison | 5080 Spectrum Drive, #1000 Addison, TX 75001 United States |
(469) 317-9411 | Addison Network Support Services |
| Allen | 1333 W McDermott, Suite 150 Allen, TX 75013 United States |
(469) 342-0443 | Allen Network Support Services |
| Arlington | 500 E Front St, #160 Arlington, TX 76011 United States |
(817) 751-7716 | Arlington Network Support Services |
| Dallas | 3710 Rawlins St, Suite 1420 Dallas, TX 75219 United States |
(214) 446-3777 | Dallas Network Support Services |
| Fort Worth | 1617 Park Place Avenue Fort Worth, TX 76110 United States |
(682) 267-0022 | Fort Worth Network Support Services |
| Garland | 675 Town Square Blvd, Suite 200 Building 1A Garland, TX 75040 United States |
(469) 649-1400 | Garland Network Support Services |
| Irving | 5000 Riverside Dr, Suite 100 Bldg 6 Irving, TX 75202 United States |
(469) 565-9652 | Irving Network Support Services |
| Plano | 5700 Granite Pkwy, Suite 200 Plano, TX 75024 United States |
(469) 929-2939 | Plano Network Support Services |
| Southlake | 550 Reserve Street, Suite 190 & 250 Southlake, TX 76092 United States |
(817) 756-6968 | Southlake Network Support Services |
BlackBerry Enterprise Server (BES) Integration Services
The BlackBerry BES Server gives companies a single and safe mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and application environment. BlackBerry BES Server allows mobile BlackBerry clients to connect to Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to achieve consistent information for applications like schedules, contact lists, to-do lists, IM, and custom business software. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, users with BlackBerry handsets have effortless access to Exchange email and to instant messaging-enabled software via Microsoft Live Communications Server and Microsoft Lync Server support.

Progent's BlackBerry-premier consultants can show you how to plan, install, and support BlackBerry Enterprise Server so that you optimize the efficiency of BlackBerry users, streamline the management of a BlackBerry solution, and lower the expense of maintaining mobile workers.
Some Ways That Progent Can Help You to Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned certifications from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization issues to designing mobile productivity solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform common technical functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, editing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company messaging software. Progent's seasoned service professionals can also help your company to troubleshoot a broad array of issues associated with synchronization, handset recognition, email consistency, web access, wireless connectivity, Instant Messaging, workstation software configuration, and Desktop Redirector.
As a top innovator in delivering nationwide online help for small business IT networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile support expenses low and, by resolving issues quickly, improves the output of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can assist you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures such as resolving enterprise activation issues, adding and deleting BlackBerry device users, setting activation passwords, implementing wireless software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry engineers can also assist you to operate administration tools like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can explain the role of operational policies in the BlackBerry Enterprise system and help your company to select and implement sensible security options.
Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Exchange Server. Progent's BlackBerry engineer offers support skills in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, install access control lists, control Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and VPN configuration sets, implement SNMP traps, and generate reports based on SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to design, install, test, troubleshoot, and produce documentation for a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network needs assessment, solution architecture, installation strategy and execution, performance tuning, design of a high-availability environment, data backup and business recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to design a mobile wireless environment that meets your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which administration model and equipment meet your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions concerning alternatives for software editions, processors and storage, network architecture, and application configuration.
To optimize network protection, Progent's BlackBerry consultant can help your company to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security specialists to run network-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry environment.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Expert
To ask Progent about technical support for BlackBerry wireless integration, phone