Consulting Support for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry wireless smartphones were once one of the most popular products for achieving location-independent access to messaging, scheduling, web-based programs, and other critical business information. Progent offers Allen, Texas companies the expertise of BlackBerry-premier consultants who can assist businesses to maintain existing BlackBerry environments or migrate smoothly to a modern smartphone solution.

As the sophistication of small company IT technology has increased, and as the demand for world-class protection, reliability, and disaster recovery has become the norm for organizations of any size, effective deployment and support of RIM BlackBerry solutions has grown more challenging. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small businesses frequently resort to external support firms who specialize in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier consultants who can help small businesses to design, administer, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the necessity for an internal BlackBerry solutions expert and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of experience, combined with Progent's efficient online support model, gives small companies an economical alternative for incorporating RIM BlackBerry products productively into their business information system.

Progent's engineers can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft software, set up streamlined management tools to enable you to track and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, customize wireless applications, and ensure that your network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be restored rapidly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Dallas Metro Area Onsite IT Consulting
Progent locations in the Dallas Metro Area

City Street Address Contact Information
Addison 5080 Spectrum Drive
#1000e
Addison, Texas, 75001
Sales Phone: 469-317-9411

Link: Addison, TX Network Support Services
Allen 1333 W McDermott Dr
Suite 150
Allen, Texas, 75013
Sales Phone: 469-342-0443

Link: Allen, TX Network Support Services
Dallas 3710 Rawlins St
Suite 1420
Dallas, Texas, 75219
Sales Phone: 214-446-3777

Link: Dallas, TX Network Support Services
Fort Worth 420 Throckmorton Street
Suite 200
Fort Worth, Texas, 76102
Sales Phone: 682-267-0022

Link: Fort Worth, TX Network Support Services
Irving 5000 Riverside Dr
Suite 100 Bldg 6
Irving, Texas, 75039
Sales Phone: 469-565-9652

Link: Irving, TX Network Support Services
Plano 5700 Granite Pkwy
Suite 200
Plano, Texas, 75024
Sales Phone: 469-929-2939

Link: Plano, TX Network Support Services
Southlake 550 Reserve Street
Suite 190 & 250
Southlake, Texas, 76092
Sales Phone: 817-756-6968

Link: Southlake, TX Network Support Services

Technical Services for BlackBerry Enterprise Server
BlackBerry BES Server simplifies management and support of RIM BlackBerry wireless handsets, offering a single platform for controlling critical jobs like smartphone installation, updates, and retirement while also offering a strong infrastructure for security and high availability. BlackBerry Enterprise Server (BES) delivers transparent communication between Exchange, Novell GroupWise, or IBM Lotus Domino messaging servers and BlackBerry handsets and allows remote synchronization.

BlackBerry BES Server Integration Assistance

BES Server features a variety of security capabilities beginning with automatic encryption of information transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server based on AES or Triple DES. BlackBerry Enterprise Server also permits excellent flexibility in adjusting levels of protection to match the specific requirements of your network. Progent's BlackBerry certified engineers can assist you to choose advanced security functions and enable them wirelessly. Samples of these wirelessly configurable security settings include:

  • Lock down a BlackBerry device
  • Erase information from a missing smartphone
  • Disable Bluetooth
  • Enable built-in protection against malware

BlackBerry Enterprise Server also offers versatility in determining how to keep BlackBerry users from loading or running unsafe or prohibited code. Progent can help you to select blocking techniques such as:

  • List exactly which applications are allowed on the device
  • Block external applications from allocating non-volatile storage on the device
  • Determine which functions external applications can access on the BlackBerry smartphone
  • Restrict the kinds of access third-party software running on the BlackBerry device can establish
  • Prevent all external applications from being loaded or run on the BlackBerry device

Progent's Online BlackBerry-premier Technical Support is Quick and Economical
For companies in Allen, Texas who require fast and affordable help from a certified RIM BlackBerry support professional, Progent delivers efficient remote assistance from a veteran network support team who have delivered network solutions to organizations in each state in the United States. (Refer to Progent's customer testimonials.)

Remote support avoids travel costs and lets engineers resolve problems quickly, so you minimize lost productivity. Progent's BlackBerry consultants have earned certifications in all BlackBerry technologies and offer expert support in fields including fixing synchronization problems, setting up BlackBerry Enterprise Server (BES), and designing a protected, high-availability system architecture for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can help you to perform basic support operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, modifying user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email solution. Progent's certified experts can in addition assist you to troubleshoot a broad range of problems associated with synchronization, device detection, email reconciliation, web access, wireless connections, Instant Messaging, workstation application installation, and Desktop Redirector.

As a top innovator in delivering nationwide online support for small office IT networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your mobile technical support costs low and, by dealing with issues promptly, maximizes the efficiency of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry-certified engineer offers expertise in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and manage storage groups, apply permissions, set up the MDS and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, create, edit, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports based on SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and produce documentation for a wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network requirements assessment, system design, installation strategy and implementation, performance optimization, configuration of a high-availability environment, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to design a mobile wireless environment that fits within your IT budget and aligns with your business plans. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which management model and equipment match your needs, and evaluate your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart choices concerning alternatives for software editions, server hardware and storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry consultant can assist you to select and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security specialists to perform network-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Qualified Professional
To contact Progent about technical assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.