Consulting Support Services for BlackBerry Environments
BlackBerry Support ServicesBlackBerry mobile smartphones were at one time one of the most popular solutions for achieving anytime-anywhere access to messaging, calendars, web-based programs, and other critical business information. Progent offers Allen, Texas companies support from BlackBerry-certified experts who can assist businesses to maintain their BlackBerry environments or migrate smoothly to a modern smartphone platform.

As the complexity of small business networks has increased, and as the need for world-class protection, reliability, and recoverability has become the standard for businesses of any size, successful deployment and maintenance of RIM BlackBerry solutions has grown more challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and shared databases, small businesses frequently resort to outside support firms who offer expertise in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can help small organizations to design, administer, and troubleshoot BlackBerry-based environments affordably and effectively, eliminating the necessity for an in-house BlackBerry solutions specialist and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This range of knowledge, coupled with Progent's proven remote support capabilities, provides small businesses a budget-friendly solution for incorporating BlackBerry technology productively into their information network.

Progent's engineers can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft technology, set up easy-to-use management tools to help you track and control BlackBerry devices throughout your company, define security policies that make sense for your company, develop custom mobile software, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be restored quickly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000e
Addison, TX 75001
469-317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
469-342-0443 Allen Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
214-446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
682-267-0022 Fort Worth Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
469-565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
469-929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
817-756-6968 Southlake Network Support Services


BlackBerry Enterprise Server (BES) Consulting Support
The BlackBerry Enterprise Server (BES) gives companies a centralized and secure source for incorporating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry BES Server allows wireless BlackBerry users to connect to Exchange Server, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to ensure data consistency for applications like calendars, contact lists, to-do lists, IM, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, users carrying BlackBerry handsets have effortless access to Exchange messages and to instant messaging-enabled software via Microsoft Communications Server and Lync Server support.

BlackBerry BES Server Support

Progent's BlackBerry-certified engineers can assist you to plan, configure, and support BlackBerry BES Server so that you optimize the efficiency of BlackBerry clients, streamline the management of a BlackBerry environment, and reduce the expense of maintaining mobile workers.

Progent's Remote BlackBerry-premier Support is Quick and Economical
For businesses in Allen, Texas who require quick and economical access to a certified RIM BlackBerry support professional, Progent offers effective online help from a seasoned network support staff who have delivered IT solutions to organizations in every state in the country. (See Progent's client testimonials.)

Remote support eliminates travel costs and allows consultants to resolve technical issues rapidly, allowing you to reduce wasted productivity. Progent's BlackBerry specialists have earned certifications in all BlackBerry technologies and offer expert support in fields including troubleshooting synchronization issues, setting up BlackBerry BES Server, and creating a protected, high-availability system architecture for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can help your company to perform basic support operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, modifying user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's certified experts can also assist your business to troubleshoot a wide array of issues concerning synchronization, device detection, email reconciliation, web access, wireless connectivity, IM, PC application installation, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online technical assistance for small company IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry technical support costs low and, by resolving issues promptly, improves the productivity of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can help you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures including troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone clients, setting activation passwords, configuring wireless software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also help you to operate management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using wireless LANs for activation. Also, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and help your company to define and install sensible security configurations.

Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email system powered by Exchange. Progent's BlackBerry consultant offers expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to add and delete BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and support storage groups, configure permissions, set up the MDS and IM, implement push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate management reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent for Support from a BlackBerry-Certified Expert
In order to get in touch with Progent about technical expertise for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.