Consulting and Technical Support for BlackBerry Solutions
BlackBerry SupportBlackBerry wireless PDAs were once among the most successful solutions for achieving anytime-anywhere connectivity to email, calendars, web-based programs, and other vital business information. Progent offers Allen, Texas companies the expertise of BlackBerry-premier experts who can help organizations to manage existing BlackBerry environments or transition smoothly to a current mobile platform.

As the complexity of small company IT technology has expanded, and as the need for enterprise-class security, reliability, and recoverability has become the standard for businesses of all sizes, effective deployment and maintenance of BlackBerry solutions has grown increasingly challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and company databases, small businesses frequently resort to external support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, doing away with the necessity for an internal BlackBerry technology expert and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of knowledge, coupled with Progent's efficient online support capabilities, gives small companies an affordable solution for integrating RIM BlackBerry technology seamlessly into their information network.

Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, set up streamlined management utilities to enable you to monitor and support BlackBerry smartphones throughout your company, recommend security policies that are right for your company, customize wireless applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes so that it can be recovered rapidly and thoroughly.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


Technical Services for BlackBerry Enterprise Server (BES)
RIM's advanced platform for managing big groups of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful tool enables Microsoft Exchange Server, Domino, or Novell GroupWise clients to transmit and receive emails that stay encrypted during transit to provide maximum data protection. BES Server also simplifies a broad selection of critical administrative tasks ranging from smartphone setup and updates to wireless security and fault tolerance.

RIM BlackBerry BES Server Integration Help

Progent's BlackBerry-certified consultants can show you how to utilize RIM BlackBerry BES Server to do basic tasks like:

  • Deploy and manage applications
  • Schedule device, program, and policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Manage user settings with BES Server's extensive library of policies

Progent's BlackBerry-premier engineers can also assist you to utilize BlackBerry Enterprise Server to perform important procedures not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Set up and manage BES Server's fault-tolerant infrastructure based on virtual servers
  • Install BlackBerry smartphones wirelessly
  • Set specialized administration roles
  • Monitor and analyze the overall health of your system

Professional RIM BlackBerry Technical Services Available Remotely from Progent
Progent's certified RIM BlackBerry support specialists are available online to provide prompt assistance to companies in the Allen region or anywhere in Texas. Progent's seasoned online consulting experts have helped businesses solve network issues and cut support expenses in every state in the country and built a large base of satisfied customers. (See Progent's customer testimonials.)

Progent offers online consulting support for a wide array of issues related to RIM BlackBerry products including wireless synchronization, configuration with Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Important RIM BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can help you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run important tasks including troubleshooting enterprise activation issues, adding and removing BlackBerry device clients, setting activation passwords, implementing wireless program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry-certified engineers can also assist you to use administration software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and help you to define and implement appropriate security configurations.

Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and remove BlackBerry device clients on Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports based on SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and document a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and network requirements assessment, system architecture, roll-out strategy and implementation, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to design a wireless solution that meets your IT budget and aligns with your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to decide which administration approach and equipment match your needs, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about alternatives for software editions, server hardware and mass storage, network architecture, and application set up.

To maximize system protection, Progent's BlackBerry consultant can assist you to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security specialists to run network-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry solution.

Call or Email Progent for Support from a RIM BlackBerry-Certified Specialist
If you wish to get in touch with Progent about technical expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.



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    Progent's fault tolerant network consultants provide non-stop computing support, disaster recovery planning, system load balancing, non-stop interoffice access, 24x7 Internet connection design, non-stop data center consulting, and other non-stop operations consulting to help your company create a non-stop network for line-of-business applications. Progent possesses the experience to develop affordable, 24x7 networks by utilizing the evolving library of Microsoft Windows Cluster servers including Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can help you design a high-availability mutli-site network with a fully mirrored Internet interface and efficient system load balancing.

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    Microsoft Azure cloud integration Programming Companies

    Progent can assist you with any phase of Azure cloud migration including needs analysis, prerequisites evaluation, system design, pilot testing, implementation, automated management, performance optimization, license management, disaster recovery strategies, security planning, and compliance validation. Progent can assist you to configure and debug firewalls and VPN connections so your clients can safely connect to Azure-based services, and Progent's Microsoft-certified consultants can help you set up key Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist you to create a hybrid cloud ecosystem that transparently combines on-premises datacenters with Azure-based services.

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    Cisco Expert Amazon Marketplace Web Service Programming Companies

    Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can expand their reach, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and get to market quickly.

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    Network Support Microsoft Office 2000

    Progent's computer outsourcing services for small businesses include designing 2003 Server, .NET Server, and BackOffice environments, coordinating migrations XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and in-person troubleshooting, fixing chronic IT problems, and creating a comprehensive security plan. Progent can show you how to enhance network availability and throughput via zero-downtime configuration, resilient network architecture, and proactive network monitoring. Progent also offers special project help for large-scale migrations and can assist with requirements definition, resource identification, bill of materials production, sourcing selection, purchasing logistics, and professional documentation. Progent's computer outsourcing help also includes education for office productivity software such as Microsoft Office.

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    Cisco's Catalyst family of Wi-Fi controllers simplify the administration of wireless LANs by unifying the provisioning and control of wireless APs, tuning Wi-Fi throughput by reducing the effect of radio frequency congestion, enhancing wireless uptime with rapid auto-failover, and strengthening data security by identifying threats and filtering network traffic based on user class and locale. Progent can help you to deploy Cisco wireless LAN controller appliances to manage and monitor wireless LANs of any size. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's modern wireless controller solutions.

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    Progent's business climate will make you a better consulting professional by improving your information technology knowledge and boosting the loyalty of your customers. Progent delivers this promise by attracting the top consulting experts for you to operate with, offering an advanced network and communications architecture, using proprietary software utilities to enable the maximum level of service, and by streamlining proven business models for finding and retaining customers.

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    Online Technical Support Colo

    For large organizations, Progent can supplement in-house network support groups by offering world-class background in supporting critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server help. For the national or worldwide enterprise with branch offices, Progent can perform as a seamless local extension of enterprise network management. Progent's enterprise consulting services include company-wide security, remote branch office support, system architecture, Sarbanes Oxley conformance, project management, and top-level service for multiple location office environments based on Enterprise Windows 2003. Progent can provide field consultants and technicians to assist with a campus relocation or branch move, or a network architect to help with building or using an Internet Data Center or co-location site.

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  • Special Offer for Small Businesses Consultant Professionals One Hour of Free Consulting
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    Progent offers the expertise of BlackBerry-premier experts who can assist small businesses to design, administer, and repair BlackBerry solutions economically and successfully, eliminating the need for an in-house BlackBerry specialist and reducing the expense and hassle of supporting a mobile wireless workforce. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-expert experts, Cisco CCIE engineers, and CISSP and GIAC-certified security professionals. This wide range of knowledge, combined with Progent's proven remote support model, offers small companies an efficient option for integrating BlackBerry technology seamlessly into their IT network.

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  • Microsoft Experts Professionals Microsoft ISA Server
    ISA 2000 Server Integration Support

    Progent's Microsoft certified consultants provide small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include an advanced application-layer aware firewall that can protect your business system from attack by outside and internal sources. Forefront TMG and ISA Server provide thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many attacks that can get by ordinary firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your IT security through expert planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft consultants can assist you to configure Microsoft Forefront TMG 2010, maintain any version of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.

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  • Top Ranked Windows 2000 Online Help Migration Windows Server 2000
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    Telecommuter Services Consultant Services

    Progent has 20 years of background assisting small and mid-size companies to design, deploy, tune, administer, and debug computer networks that incorporate telecommuters.

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  • Windows 8 Technology Professional
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    Progent's engineers can provide a range of consulting services to assist companies of any size to install, administer, and support environments that include desktops, laptops, tablets, or Windows phones powered by Windows 8.1. For larger organizations, Progent's experienced project management consultants can help create testing labs to evaluate Windows 8.1 and develop and execute Windows 8.1 deployment projects based on proven methodologies.

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  • Immediate Microsoft Exchange IT Services
    24x7 Exchange 2000 Upgrade Consulting

    Progent is one of the most experienced network support companies for designing email and messaging systems based on Exchange 2000. Progent is skilled in helping small and mid-size companies receive all the benefits of Exchange 2000 under common scenarios including updating from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 Server management.

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  • Azure Hybrid integration Services
    Cisco Certified Microsoft Azure Storage Programmer

    Progent can assist companies of all sizes to move any part of their computing infrastructure to Microsoft Azure. This can streamline network administration and reduce hardware investments. Azure includes a wealth of cloud services and Progent can assist you to understand the benefits and restrictions of various cloud computing models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local applications and resources and make sure you avoid the typical mistakes small organizations make when migrating to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Android smartphones and tablets.

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  • Windows 2003 Server Technical Support Microsoft Windows Server 2022 Outsourcing
  • Windows Server 2008 R2 On-site Support Microsoft Windows Server 2008 R2 Consult
  • Windows Server 2012 R2 Live Migration Remote Troubleshooting Windows Server 2012 R2 Virtual Fibre Channel IT Consulting
  • Windows Server 2016 Setup Service Windows Server 2012 System Consulting Services
  • Windows Small Business Server Help and Support Support and Help Microsoft Small Business Server
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  • Xamarin Expert Development Design .NET Framework

  • MySQL migration Consultant
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    Progent can provide cost-effective online access to an Oracle-certified MySQL DBA or software programmer and can help organizations of all sizes to configure and support MySQL in a dependable IT environment that provides advanced speed, scalability, and protection. Progent also has proven skill assisting companies migrate applications from Oracle to MySQL.

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