Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time among the most successful solutions for maintaining mobile access to email, calendars, web-based applications, and other critical business information. Progent offers Allen, Texas businesses support from BlackBerry-certified professionals who can help businesses to maintain their BlackBerry environments or transition smoothly to a modern mobile platform.
As the sophistication of small company IT technology has increased, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the norm for organizations of all sizes, successful deployment and maintenance of RIM BlackBerry technology has become increasingly challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and corporate databases, small organizations often resort to outside support firms who offer expertise in BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can help small businesses to design, manage, and repair BlackBerry solutions economically and efficiently, eliminating the necessity for an internal BlackBerry technology expert and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's efficient online support model, gives small companies a budget-friendly solution for incorporating RIM BlackBerry technology productively into their information system.
Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use management tools to enable you to track and support BlackBerry devices throughout your business, define security policies that make sense for your business, customize mobile software, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered rapidly and safely.
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
Progent locations in Dallas Metro Area
|| 5080 Spectrum Drive, #1000
Addison, TX 75001
||Addison Network Support Services
||1333 W McDermott, Suite 150
Allen, TX 75013
||Allen Network Support Services
||500 E Front St, #160
Arlington, TX 76011
||Arlington Network Support Services
||3710 Rawlins St, Suite 1420
Dallas, TX 75219
||Dallas Network Support Services
||1617 Park Place Avenue
Fort Worth, TX 76110
||Fort Worth Network Support Services
||675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
||Garland Network Support Services
||5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
||Irving Network Support Services
||5700 Granite Pkwy, Suite 200
Plano, TX 75024
||Plano Network Support Services
||550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
||Southlake Network Support Services
Consulting and Technical Services for BlackBerry BES Server
Research in Motion's high-end solution for administering big collections of BlackBerry devices is the BlackBerry Enterprise Server. This powerful tool enables Microsoft Exchange, Lotus Domino, or Groupwise users to transmit and receive messages that stay encrypted during wireless transit to provide optimum data protection. BES Server also streamlines a wide variety of key management jobs ranging from BlackBerry deployment and upgrades to mobile security and high availability.
Progent's BlackBerry-certified consultants can assist you to utilize BlackBerry Enterprise Server to do routine jobs like:
- Deploy and manage applications
- Plan device, program, and policy updates
- Update BlackBerry device software remotely
- Control user settings with BlackBerry's extensive library of IT policies
Progent's BlackBerry-premier engineers can also help your company to utilize BES Server to implement key tasks not supported by the less advanced BlackBerry BES Server Express. These procedures include:
- Install and manage BES Server's fault-tolerant infrastructure using VMware
- Deploy BlackBerry smartphones wirelessly
- Set specialized administration roles
- Monitor and analyze the overall health of your system
Some Ways That Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has earned certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support services range from resolving synchronization problems to designing mobile workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, troubleshoot, and produce documentation for a wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry include business and technology needs assessment, solution architecture, deployment planning and execution, performance tuning, configuration of a high-availability architecture, information backup and business recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to create a mobile wireless system that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, help you to decide which administration model and physical components meet your needs, and evaluate your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed decisions about alternatives for software editions, server hardware and mass storage, network design, and application set up.
To optimize network protection, Progent's BlackBerry-certified expert can assist you to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security specialists to run network-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange Server. Progent's BlackBerry engineer has expertise in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, deploy access control lists, control Exchange Server data flow, create, edit, and apply wireless LAN and VPN configurations, implement SNMP traps for alerts, and generate reports based on SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
To get in touch with Progent about engineering assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.