Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were once among the most successful products for achieving mobile connectivity to email, scheduling, web-based programs, and other critical business data. Progent offers Allen, Texas businesses support from BlackBerry-certified professionals who can help businesses to maintain their BlackBerry deployments or migrate efficiently to a more popular smartphone platform.
As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the norm for organizations of any size, effective integration and support of RIM BlackBerry solutions has grown increasingly challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small organizations frequently resort to outside support professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can help small organizations to plan, administer, and repair BlackBerry-based solutions affordably and efficiently, dispensing with the requirement for an in-house BlackBerry technology specialist and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This range of experience, coupled with Progent's efficient remote service delivery model, provides small companies an economical solution for incorporating RIM BlackBerry technology productively into their IT network.
Progent's experts can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging systems work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, set up easy-to-use management tools to help you track and support BlackBerry smartphones across your company, recommend security policies that make sense for your company, develop custom mobile applications, and make sure that your network architecture is appropriately designed to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored rapidly and thoroughly.
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
Progent locations in the Dallas Metro Area
||5080 Spectrum Drive
Addison, Texas, 75001
|Sales Phone: 469-317-9411
Link: Addison, TX Network Support Services
||1333 W McDermott Dr
Allen, Texas, 75013
|Sales Phone: 469-342-0443
Link: Allen, TX Network Support Services
||3710 Rawlins St
Dallas, Texas, 75219
|Sales Phone: 214-446-3777
Link: Dallas, TX Network Support Services
||420 Throckmorton Street
Fort Worth, Texas, 76102
|Sales Phone: 682-267-0022
Link: Fort Worth, TX Network Support Services
||5000 Riverside Dr
Suite 100 Bldg 6
Irving, Texas, 75039
|Sales Phone: 469-565-9652
Link: Irving, TX Network Support Services
||5700 Granite Pkwy
Plano, Texas, 75024
|Sales Phone: 469-929-2939
Link: Plano, TX Network Support Services
||550 Reserve Street
Suite 190 & 250
Southlake, Texas, 76092
|Sales Phone: 817-756-6968
Link: Southlake, TX Network Support Services
BlackBerry BES Server Consulting and Technical Support
The BlackBerry Enterprise Server gives companies a centralized and secure mechanism for integrating BlackBerry smartphones into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry users to access Microsoft Exchange, Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to ensure consistent information for applications such a calendars, contact lists, tasks, notes, and custom business programs. Thanks to BlackBerry Enterprise Server integration with Exchange Server, mobile workers with BlackBerry smartphones have effortless connectivity with Exchange email as well as to IM-capable software via Microsoft Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-premier consultants can assist you to design, install, and troubleshoot BlackBerry Enterprise Server (BES) so that you optimize the productivity of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the expense of maintaining mobile workers.
Professional RIM BlackBerry Consulting and Technical Support Available Remotely from Progent
Progent's authorized BlackBerry engineers are available remotely to provide expert assistance to companies in the Allen region or anywhere in the state of Texas. Progent's experienced online consulting experts have helped IT organizations resolve computer issues and cut support expenses in every state in the United States and built a substantial following of loyal customers. (See Progent's customer testimonials.)
Progent can provide remote consulting support for a wide selection of issues associated with RIM BlackBerry products such as synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and improving mobile security. Important BlackBerry certifications earned by Progent's support experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's seasoned service professionals can in addition help you to resolve a broad range of issues associated with synchronization, handset recognition, email reconciliation, web browsing, mobile connectivity, Instant Messaging, workstation software configuration, and Desktop Redirector.
As a leader in providing nationwide remote consulting services for small office IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry support expenses at a minimum and, by solving problems promptly, improves the productivity of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks including resolving enterprise activation problems, registering and removing BlackBerry smartphone users, setting activation passwords, configuring over-the-air software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also show you how to use management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry BES system and help you to define and install sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and delete BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, implement access control lists, manage Microsoft Exchange data flow, create, update, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a variety of settings that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, troubleshoot, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry technology include business and technology requirements assessment, solution design, deployment planning and implementation, performance optimization, design of a high-availability environment, information backup and disaster recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to create a wireless system that meets your IT budget and aligns with your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to accommodate a BlackBerry BES Server, assist you to determine which administration approach and hardware products match your requirements, and evaluate your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about options for software versions, server hardware and mass storage, network design, and application set up.
To maximize system security, Progent's BlackBerry consultant can help your company to select and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security specialists to run network-wide security vulnerability and compliance testing and recommend improvements to accommodate your BlackBerry solution.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Specialist
In order to ask Progent about professional help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.