Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were once one of the most popular products for achieving mobile connectivity to email, calendars, web-based programs, and other vital business data. Progent can provide Allen, Texas companies the services of BlackBerry-premier experts who can assist organizations to maintain their BlackBerry environments or transition smoothly to a current smartphone solution.
As the sophistication of small company networks has increased, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the norm for businesses of any size, successful deployment and maintenance of BlackBerry technology has grown increasingly difficult. To address areas like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small organizations frequently resort to outside consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to design, administer, and troubleshoot BlackBerry solutions affordably and efficiently, eliminating the necessity for an internal BlackBerry solutions specialist and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, coupled with Progent's proven online support model, provides small companies an economical alternative for integrating RIM BlackBerry technology seamlessly into their IT system.
Progent's experts can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and email systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, configure streamlined administration utilities so you can track and control BlackBerry smartphones throughout your company, recommend security policies that are right for your business, customize mobile applications, and make sure that your network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored quickly and thoroughly.
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
Progent locations in Dallas Metro Area
|| 5080 Spectrum Drive, #1000
Addison, TX 75001
||Addison Network Support Services
||1333 W McDermott, Suite 150
Allen, TX 75013
||Allen Network Support Services
||500 E Front St, #160
Arlington, TX 76011
||Arlington Network Support Services
||3710 Rawlins St, Suite 1420
Dallas, TX 75219
||Dallas Network Support Services
||1617 Park Place Avenue
Fort Worth, TX 76110
||Fort Worth Network Support Services
||675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
||Garland Network Support Services
||5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
||Irving Network Support Services
||5700 Granite Pkwy, Suite 200
Plano, TX 75024
||Plano Network Support Services
||550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
||Southlake Network Support Services
Integration Services for BlackBerry Enterprise Server
Research in Motion's high-end platform for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server. This powerful software allows Microsoft Exchange Server, Lotus Domino, or Groupwise clients to send and receive emails that stay encrypted during transit to provide optimum data protection. BlackBerry BES Server also streamlines a broad variety of crucial administrative tasks that span from BlackBerry setup and upgrades to mobile security and high availability.
Progent's BlackBerry-certified consultants can show you how to use BlackBerry Enterprise Server to perform basic jobs such as:
- Deploy and manage applications
- Plan device, application, and policy updates
- Update BlackBerry device software remotely
- Manage user settings with BES Server's vast selection of IT policies
Progent's BlackBerry-certified engineers can also assist your company to utilize BlackBerry BES Server to implement key procedures not available with the less advanced BES Server Express. These procedures include:
- Install and support BlackBerry's fault-tolerant infrastructure based on VMware
- Install BlackBerry devices wirelessly
- Set custom management roles
- Automatically track and analyze the overall health of your system
Progent's Online BlackBerry-certified Support is Fast and Economical
For companies in Allen, Texas who need quick and economical access to a qualified RIM BlackBerry consultant, Progent provides effective remote help from a veteran support staff who have delivered IT solutions to organizations in each state in the U.S. (See Progent's client testimonials.)
Online support avoids travel costs and allows consultants to resolve problems quickly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry specialists have been awarded certifications in the entire range of BlackBerry solutions and can provide professional help in fields such as troubleshooting synchronization problems, deploying BlackBerry BES Server, and designing a protected, high-availability network infrastructure for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, changing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's seasoned experts can also help your company to troubleshoot a wide range of problems concerning synchronization, handset recognition, messaging consistency, web browsing, mobile connections, IM, desktop software installation, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide online help for small company IT networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your mobile support expenses at a minimum and, by handling issues quickly, optimizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can assist you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks including resolving enterprise activation issues, adding and deleting BlackBerry device users, setting activation passwords, implementing wireless software loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry consultants can also show you how to use management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using wireless LANs for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES system and assist your company to define and install appropriate security options.
Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer has support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to add and delete BlackBerry smartphone users on Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and support storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, control Exchange data flow, create, edit, and assign WLAN and VPN configuration sets, implement SNMP traps, and produce reports based on SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Support from a BlackBerry-Certified Consultant
To contact Progent about professional assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.