Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were once among the most popular solutions for maintaining anytime-anywhere access to email, calendars, web programs, and other critical business data. Progent can provide Allen, Texas businesses support from BlackBerry-premier professionals who can help organizations to manage existing BlackBerry environments or transition efficiently to a more popular smartphone platform.

As the sophistication of small business networks has expanded, and as the demand for enterprise-class security, reliability, and recoverability has grown to be the norm for companies of all sizes, effective deployment and support of RIM BlackBerry solutions has become more challenging. To address issues like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and company databases, small organizations frequently turn to external support firms who specialize in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to design, manage, and repair BlackBerry-based environments affordably and effectively, doing away with the requirement for an in-house BlackBerry technology specialist and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of experience, combined with Progent's efficient remote support model, gives small companies an affordable alternative for incorporating RIM BlackBerry products productively into their IT network.

Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use management utilities so you can track and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, customize mobile software, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored rapidly and safely.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Dallas Metro Area Onsite IT Consulting
Progent locations in the Dallas Metro Area

City Street Address Contact Information
Addison 5080 Spectrum Drive
#1000e
Addison, Texas, 75001
Sales Phone: 469-317-9411

Link: Addison, TX Network Support Services
Allen 1333 W McDermott Dr
Suite 150
Allen, Texas, 75013
Sales Phone: 469-342-0443

Link: Allen, TX Network Support Services
Dallas 3710 Rawlins St
Suite 1420
Dallas, Texas, 75219
Sales Phone: 214-446-3777

Link: Dallas, TX Network Support Services
Fort Worth 420 Throckmorton Street
Suite 200
Fort Worth, Texas, 76102
Sales Phone: 682-267-0022

Link: Fort Worth, TX Network Support Services
Irving 5000 Riverside Dr
Suite 100 Bldg 6
Irving, Texas, 75039
Sales Phone: 469-565-9652

Link: Irving, TX Network Support Services
Plano 5700 Granite Pkwy
Suite 200
Plano, Texas, 75024
Sales Phone: 469-929-2939

Link: Plano, TX Network Support Services
Southlake 550 Reserve Street
Suite 190 & 250
Southlake, Texas, 76092
Sales Phone: 817-756-6968

Link: Southlake, TX Network Support Services

Technical Support for BlackBerry Enterprise Server
Research in Motion's high-end solution for administering large collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated software enables Microsoft Exchange Server, Domino, or Novell GroupWise clients to send and receive emails that stay encrypted during wireless transit to provide optimum security. BlackBerry BES Server also simplifies a wide variety of critical management tasks ranging from BlackBerry deployment and updates to wireless security and high availability.

BlackBerry BES Server Integration Assistance

Progent's BlackBerry-certified engineers can assist you to use RIM BlackBerry Enterprise Server to do basic tasks such as:

  • Deploy and manage applications
  • Plan smartphone, application, and policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Control client configurations with BlackBerry's vast library of policies

Progent's BlackBerry-certified consultants can also assist your company to utilize BES Server to perform important tasks not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Configure and support BES Server's fault-tolerant architecture using virtualization
  • Deploy BlackBerry devices remotely
  • Set custom management roles
  • Monitor and report on the health of your BlackBerry system

Progent's Remote BlackBerry-premier Support is Fast and Economical
For companies in Allen, Texas who require fast and affordable help from a qualified RIM BlackBerry support expert, Progent offers efficient remote assistance from a veteran network support team who have delivered network solutions to organizations in each state in the U.S. (Refer to Progent's customer testimonials.)

Remote support eliminates travel costs and enables specialists to resolve technical issues rapidly, allowing you to minimize lost productivity. Progent's RIM BlackBerry consultants have earned certifications in the entire range of BlackBerry technologies and can provide expert help in areas including troubleshooting synchronization problems, configuring BlackBerry Enterprise Server, and creating a protected, fault-tolerant network infrastructure for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can help you to carry out common support operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters, editing user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned service professionals can in addition help you to resolve a wide array of problems associated with synchronization, handset recognition, messaging reconciliation, web access, wireless connections, Instant Messaging, desktop software installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide online support for small company IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry support costs at a minimum and, by handling issues quickly, maximizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network requirements analysis, solution design, deployment strategy and implementation, performance optimization, design of a high-availability architecture, information backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to design a mobile wireless environment that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to decide which administration approach and hardware products match your needs, and analyze your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices concerning options for software versions, server hardware and mass storage, network topology, and application configuration.

To optimize network protection, Progent's BlackBerry-certified expert can help your company to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-premier security engineers to perform network-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry solution.

Call or Email Progent to Get Support from a RIM BlackBerry-Certified Consultant
In order to contact Progent about engineering assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.