Allen Remote Workforce Integration Consulting Experts
Help Desk Solutions Consultants
Enlarging your remote workforce can have a significant effect on network infrastructure, cybersecurity, and company processes. Progent has 20 years of background helping SMBs to plan, configure, administer, optimize, and debug IT environments that support at-home workers. Progent can assist your Allen company to select the right tools and adhere to best practices in creating and maintaining a secure virtual office solution for teleworkers that facilitates teamwork and returns top business value. Progent can provide services that go from on demand guidance for getting you over occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.
Progent's consultants can help Allen, Texas businesses to with any facet of building a high-performing telecommuting environment by providing network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.
Help Desk Call Center Services for At-Home Workers
A fast, company-wide changeover to a from-home business model, which could be activated by a pandemic or as an element of a business continuity process, can overstretch even the most efficient internal Help Desk. Progent's Help Desk Call Center services allow businesses of any size to outsource or supplement their Help Desk with Progent's online Technical Response Center team.
- Progent's Standard Call Desk services leverage Progent's nationwide team of online technical support experts along with world-class trouble ticketing and tracking software to provide an affordable, state-of-the-art Support Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of remote Level 1 desktop support from initial service requests to ticket generation, screen sharing, problem resolution, and reporting. A browser-based User's Service Portal enables at-home employees to track or revise their current tickets, enter details, and append screen captures or relevant files. Technical support services are provided at a substantial discount off Progent's ordinary Level 1 desktop service charges, and Progent offers the option of rapid escalation to Level 2 and Level 3 IT specialists to deal with advanced issues. For details, visit Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Help Desk Call Center Augmentation Service enables your company to augment your current Call Desk team by sharing responsibilities for Support Desk support transparently between your in-house support organization and Progent's extensive roster of desktop support technicians and subject matter specialists. Progent's shared Help Desk service uses a collaborative support model utilizing the leading PSA platform for handling help requests and trouble tickets, assigning responsibility, monitoring progress, and producing management reports. For information about how Progent's Support Desk Augmentation Services can enable your company to deliver best-in-class desktop support to your telecommuters, see Progent's Help Desk supplementation Services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient work-from-home solution for your Allen, Texas business, phone
An index of content::
Outsourcing Remote Access
Urgent VPN Computer Consultants
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business deploy and support Cisco’s security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and provide the flexibility to expand with your changing business requirements. Progent’s Cisco-Premier network experts are familiar with Cisco’s complete line of products aimed at preventing data theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can help you integrate Cisco products to achieve secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control foundation for user authentication, authorization, and accounting from a graphical Web interface.
Call Desk for Remote Workers Remote Support
Telecommuter Solutions Technical Consultant
Progent has two decades of experience assisting small and mid-size organizations to design, implement, tune, administer, and debug information networks that support telecommuters.
SQL Server 2014 Azure Backup Support and Integration
Network Consultants SQL Server 2014 Backup
SQL Server 2014 incorporates significant enhancements in critical areas such as speed, availability, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works transparently across all workloads including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises services that include planning, configuration, management, remediation, and application development services to enable organizations of all sizes to achieve fast return from their SQL Server 2014 investment.
Cisco and Microsoft Wireless LAN Integration
Technical Consultant 802.11ac Wi-Fi Network
Progent can help you plan, configure, manage, monitor, and repair a viable Wireless network infrastructure, recommend appropriate hardware and software, and configure access points, wireless bridges, antennas, wireless controllers, and other wireless accessories. Progent can also show you how to build a thorough wireless network security strategy that is well integrated with the security plan for your entire business network.
Azure Stack integration Engineers
24 Hour Azure cloud integration Development Companies
Progent's consultants can assist you with any aspect of Microsoft Azure integration such as needs analysis, prerequisites evaluation, system design, pre-production testing, deployment, automated administration, performance optimization, software license management, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can help you to configure and debug firewalls and VPN connections so your clients can securely access to Azure resources, and Progent's Microsoft-certified consultants can assist you set up critical Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also help your organization to create a hybrid cloud ecosystem that seamlessly combines on-premises datacenters with Azure-based services.
Connectix Virtual Server Troubleshooting
MS Virtual Server Administration Website Consult
Microsoft Virtual Server, run on the Windows Server platform and powered by technology originally produced by Connectix, provides the power necessary to carry out hardware reduction, software migration, and server quarantine tasks via virtualization technology in an enterprise-class IT environment with advanced scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at companies who want to improve ROI in software development and piloting, migration from outdated line-of-business applications, and hardware consolidation. Progent's certified Virtual Server consultants can help your business to evaluate and integrate Microsoft Virtual Server.
Consultants Microsoft Windows 8.1 Migration
Microsoft Windows Services
Windows 8.1 is designed to run on computers ranging from smart phones and slates to power-user desktops. An abundance of new and improved features, including its touchscreen interface and iconic live tiles GUI, provide a broad selection of benefits for companies who understand how to exploit them. Progent's Microsoft-certified experts can assist bring your organization up to speed with Microsoft Windows 8.1 and show you how to derive significant competitive advantage from the operating system's various technical enhancements.
Remote Workforce Network Infrastructure Configuration
Remote Workforce Network Infrastructure Remote Support Services
Progent can assist small and medium-size businesses to plan, configure and debug the network infrastructure for offsite workers.
Support Presentation Server
Setup and Support Citrix RADEDEPLOY
Progent's Citrix-certified consultants can assist your business to plan, implement, administer, and support a virtualized application delivery solution built on XenApp. Progent's Cisco-certified CCIE network engineers can show you how to optimize your network for delivering server-side and client-side applications, and Progent's remote datacenter support consultants can assist you to administer and maintain an off-site datacenter that offers high uptime, enhanced protection, and fast recovery.
Dynamics GP System Migration Consulting
Engineer Microsoft Dynamics GP Update
Progent has delivered support for Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered integration, customization, training, and debugging since the platform's original release. Progent can provide in-depth expertise for upgrading legacy Dynamics GP/Great Plains deployments. Progent can assist your business to design, validate, and carry out an efficient upgrade from a a legacy release to the newest version of Microsoft Dynamics GP.
Ubiquiti's UniFi XG AP WiFi access points Specialist
Ubiquiti XG switch Professional
Progent can provide quick access to the skills of seasoned Wi-Fi consultants who can help organizations to determine the advantages of Ubiquiti UniFi Wi-Fi APs for your company and help you to design, install, manage, and debug your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to assist you to select, configure, and position UniFi wireless APs for your required signal coverage and performance.
Meraki Switch Upgrade Support
Network Consultant Meraki Switchies
Cisco's Meraki MS line of access and distribution switches are designed for environments ranging from small branches to campuses. Progent's Cisco-certified consultants offer affordable remote expertise to assist you to design and implement a productive network solution that incorporates Meraki switches, streamline network administration with Meraki's cloud-based management architecture, define policies to maintain security, develop and validate a disaster recovery plan, and resolve technical issues related to any facet of your Meraki deployment. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a cohesive networking infrastructure.
Best Local Government Exchange Services
Consulting Services County Government Exchange
Progent has a long background providing a full-spectrum of online IT consulting and emergency troubleshooting services to local governments and schools across the United States. Progent is one of the industry’s pioneers in providing advanced online network support and has delivered IT support to organizations in every state. Online support eliminates travel expenses and resolves issues faster than onsite support.
Immediate Services SUS
WSUS Engineers
Microsoft WSUS allows network administrators to deploy and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support staff can completely and easily manage the distribution of patches that are published through Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial configuration of Microsoft SUS such as designing the Microsoft Software Update Services deployment, configuring client's workstations, defining the Group Policy settings, and making sure your Microsoft WSUS Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
Barracuda Backup Troubleshooting Troubleshooting
Barracuda Backup Offsite Support Services
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and mid-size organizations. A Barracuda Backup solution can incorporate a custom-designed hardware storage device built by Barracuda or a virtual appliance with similar functionality but which uses your existing storage hardware. Barracuda Backup safeguards critical company data generated locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting services to help your business to plan, integrate, manage and troubleshoot a BDR solution built on Barracuda Backup.
Palo Alto Networks PA-3000 Series Firewalls Network Security Evaluation
Palo Alto Networks Zero Trust Network Security Auditor
Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks firewalls to create a modern security environment that extends across your data center and cloud-based resources and guards any user anywhere with any device.
Windows, Linux, UNIX, Solaris Consultants
Information Technology Consulting Windows and Linux
If your office network combines Linux-based products platforms with Microsoft Windows, Progent can show you how to integrate your servers into a unified network that permits all your operating systems to coexist for simple administration, seamless information exchange, high availability, enhanced performance, and tight security. Progent's Linux and MS Windows integration support offerings include IT architecture configuration and support, support for Windows services for UNIX, online network monitoring and management, online technical help and troubleshooting, on-site technical support, and Help Desk Call Center services.
Largest Exchange Server 2010 Migration Professional
Microsoft Exchange 2010 Migration Professional
Progent's Microsoft-certified engineers can deliver low-cost remote and on-premises support to carry out your upgrade to Microsoft Exchange 2010, produce thorough documentation of your new email system, educate your network support team and users to get them up to speed quickly on Microsoft Exchange 2010, and offer ongoing management consulting and technical support. Progent can also assist you to upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
SMS Server 2003 Migration Professional
Microsoft SMS Online Technical Support
Progent’s Microsoft certified experts provide small and medium size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install critical applications quickly and automatically to appropriate users, lower product expense and adhere to licensing agreements by determining usage profiles, enhance Windows protection by increasing your awareness of vulnerability and by installing targeted updates, manage your external workforce through accepted standards independent of connection or location, and reduce operational costs by efficiently exploiting the management functions built into Windows. Progent’s SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch administration, and asset monitoring management including program and appliance inventory.
Design Amazon AWS migration
Amazon AWS hybrid cloud solutions Development Firm
Progent can provide affordable remote consulting to assist businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery solutions, and security strategies.
Microsoft and Cisco Authorized Expert 64-bit Migration Services
Microsoft Experts 64-bit Upgrade Professional
Progent’s Microsoft-expert consultants can help your organization to enhance your servers or workstations from 32 to 64 bits. Progent can assist you to understand the costs and advantages of migrating to 64-bit processing, plan an efficient upgrade process that reduces operational disruptions, and offer inexpensive, expert remote help to aid your company to install 64-bit software and application software on your existing computers.
Catalyst Switch VLAN Onsite Technical Support
Catalyst Switch LISP IT Services
Progent's Cisco-certified CCIE consultants can help you to set up, manage, update, optimize and troubleshoot Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and migrate efficiently from legacy switches to current devices.
802.11ac Wireless Online Support
wireless IP phone security Specialists
Progent's Cisco-certified Wi-Fi technology consultants can assist you to deploy, administer, and troubleshoot Cisco wireless products including Cisco's Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Support and Integration Cisco VPN
Remote Access Professionals
Cisco's network security and remote connection technology for small businesses represent a comprehensive range of easy-to-administer security solutions to help protect your wired and wireless information system. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection systems and VPN concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco's CCIE and Cisco Certified Network Professional qualifications who are able to help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security solutions that fit most closely with your company objectives.
Expert Microsoft Certified System Center Operations Manager Online Help
After Hours System Center Operations Manager Engineer
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, enhancing and repairing System Center Operations Manager environments and offer companies of any size advanced online or onsite consulting services for SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to import and set up SCOM 2012 management packs according to leading practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or on-premises troubleshooting to help you to remediate serious issues detected by System Center 2012 Operations Manager.
Top Consulting Hyper-V 2016 Failover Clusters
24x7 Microsoft Certified Partner Hyper-V 2016 Shielded VMs Remote Technical Support
Windows Hyper-V 2016 utilizes key technologies first designed for and proven on Azure, among the world's largest public clouds. This significantly improves the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing data security, uptime, scale, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consultants can help you to assess the advantages of Hyper-V 2016 for your business, set up pilot environments to verify the ability of Hyper-V 2016 to support your critical workloads, design an efficient network architecture for a cloud-based or hybrid installation, develop and execute a smooth upgrade plan, educate your IT administration and technical support staff, and deliver ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 investment delivers the highest possible business value.
Small Business Small Business Network Consulting Group
Integration Specialist Small Business
Progent's Microsoft and Cisco premier network consultants offer advanced help with a broad array of technologies and can deliver that expertise by phone anywhere in the U.S. or in person in select cities across the United States and anywhere in . Progent offers online help for networks powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a combination of Microsoft and UNIX-family platforms. Progent also offers the help of Cisco CCIE infrastructure specialists for the toughest connectivity problems, plus the assistance of CISSP-accredited security engineers to assist with complex security planning and troubleshooting. Progent has provided online troubleshooting to companies in every state in the U.S.
Intune Policy Settings Computer Consultant
Microsoft Certified Intune Certification Management Network Engineer
Progent's Microsoft-certified Intune consultants can help your company to assess the business value of utilizing Intune for managing your web-facing mobile devices including laptops, phones, and tablets based on Windows, Apple iOS, and Google Android. Progent can help you to define security and compliance policies, set up pilot systems to evaluate the appropriateness of Microsoft Intune for your network, install Intune across your enterprise, combine Intune with SCCM for unified change management, and provide ongoing support for your Intune solution.
Integration Services Operations Manager
Microsoft Operations Manager Consultant
Medium-size businesses can derive all the advantages of System Center Operations Manager and have fast access to Progent’s Microsoft and Cisco Premier network consulting professionals. Thanks to Progent's economically priced network service programs, mid-size organizations can choose a basic co-sourcing service program based on Microsoft Operations Manager 2007 with server monitoring, proactive alerts, in-depth reporting, Help Desk support, and remote troubleshooting. For businesses with line-of-business applications who need non-stop networking, Progent offers a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft Operations Manager 2007 to provide medium-size company networks enterprise-class availability, security and performance.
Microsoft and Apple Mac Desktop Information Technology Management
PC Desktop Computer Outsourcing Consultant
Progent can provide a wide array of economical remote and on-premises consulting services to help your business to configure, manage, and debug workstations and mobile devices powered by Windows, macOS/OS X, Apple iOS, Android, or Linux.
Amazon AWS instances Integration Companies
Development Company Amazon EC2 integration
Progent offers cost-effective remote consulting to assist businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security strategies.
24x7x365 ASA 5505 Firewall Online Consulting
CCNP Expert Certified Online Troubleshooting ASA 5550 Firewall
Progent's Cisco CCIE-certified networking experts can help your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
UNIX Professionals
Solaris Consulting Services
Progent's Solaris family support services offer small companies and developers assistance with managing and supporting Sun Solaris environments that run with Microsoft-powered networks. Progent can give your organization contact with Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad array of expertise provides you with a convenient one-stop consulting firm to show you how to build and maintain a secure and reliable cross-platform connectivity and communications environment that supports Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Cisco and Microsoft Certified Expert Outsourcing Extended Helpdesk
Virtual Help Desk Technology Consulting Services
Progent's Microsoft authorized experts offer three ways to help medium-size and large companies develop an efficient and successful in-house Computer Support Help Desk. Progent's consulting services include Return on Investment evaluation, process study and improvement, management reporting, education of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Services help businesses sift through the various top level Help Desk application programs available and decide which products might be too costly, miss critical functions, or align poorly with your organization's corporate culture. Progent also offers short-term staffing for businesses who need to augment their in-house Help Desk staff for occasional tasks or to fill in for vacationing or indisposed workers.
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