Allen At Home Workers Connectivity Support Services
Call Desk Solutions Consulting Services
Expanding your remote workforce may have a major impact on network infrastructure, security/compliance, and corporate processes. Progent has 20 years of background assisting businesses of all sizes to design, configure, manage, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Allen organization to pick the appropriate tools and adhere to best practices in building and maintaining a safe virtual office solution for teleworkers that facilitates collaboration and delivers top value. Progent offers services that go from as-needed expertise for helping you over challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can help Allen, Texas businesses to succeed with any facet of creating a high-performing telecommuting ecosystem by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk services, cybersecurity, backup/restore solutions, and centralized management.
Help Desk Services for Telecommuters
A rapid, company-wide switchover to a teleworker business model, which might be activated by a pandemic or as part of a business continuity preparedness plan, can overstretch even a high-performing internal Help Desk. Progent's Help Desk services make it possible for businesses to outsource or expand their Help Desk by using Progent's remote Technical Response Center services.
- Progent's Standard Support Desk support services utilize Progent's nationwide network of remote technical support experts combined with world-class ticketing and follow-up technology to provide an economical, modern Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of remote Level 1 desktop technical support from initial help requests through ticket generation, desktop sharing, problem resolution, and reporting. A web-based User's Service Portal allows telecommuters to track or edit their current trouble tickets, enter information, and append screen captures and attachments. Support services are delivered at a significant price reduction off Progent's normal Level 1 desktop service rates, and Progent makes available optional fast escalation to Level 2 and Level 3 IT experts to resolve advanced issues. To find out more, refer to Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Help Desk Call Center Augmentation Service enables your company to supplement your existing Support Desk organization by splitting responsibilities for Call Desk support services transparently between your regular support organization and Progent's nationwide team of desktop support engineers and subject matter specialists. Progent's shared Call Desk service uses a collective support solution based on the leading professional services automation (PSA) platform for handling service requests and trouble tickets, establishing responsibility, tracking progress, and generating reports. To learn how Progent's Support Desk Augmentation Services can help your company to deliver world-class IT support to your from-home workers, go to Progent's Help Desk supplementation Services.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Allen, Texas company, call
An index of content::
Largest Microsoft Windows 2000 Consultant
Microsoft Windows 2000 Consulting
Progent's Microsoft-certified Windows 2000 Server experts can provide computer help and information technology consulting services for the entire family of .NET Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Windows Server 2000 configuration, optimization, and support offerings include network design, deployment, project management, local and remote support, Call Center outsourcing, expert security consulting, full service outsourcing, and cost-effective co-sourcing.
CCIE Certified Small Business WAP100 AP Help and Support
Small Business WAP500 AP Engineer
Progent's Cisco-certified Wi-Fi integration consultants can help you to deploy, administer, and debug Cisco Small Business 100/300/500 Wireless Access Points.
Questions about Computer Consultants Telecommuter Jobs
FAQ about Cisco Engineers Part-Time Job
To see answers to frequent enquiries about becoming employed by Progent, go to Jobs at Progent Questions and Answers.
24/7/365 Consultancy CISSP Certified Cybersecurity
CISSP Certified Security Systems Engineer Consulting Services
Progent's CISSP-certified network security consultants can assist businesses of any size with any facet of information system security. Progent can help create efficient cybersecurity solutions that guard a small business against advanced threats or Progent can design, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that support onsite, remote, and mobile users accessing IT resources spread across multiple physical datacenters and public and private clouds.
Network Specialists CCDA
Manage Nortel Networks Certified Support Specialist (NNCSS)
Progent provides customers access to consultants who have earned some of the IT industry's most prized credentials. Progent believes that customers have the right to know that their IT support consultants have accredited training plus extensive real-world field experience so that Progent's clients can use Progent's service with confidence. Often, vendor certifications such as the CCIE confers priority for substantially better vendor assistance than is offered to uncertified service providers, allowing Progent to offer clients a better class of IT support. In addition, recognized credentials such as CISA or ISSAP for IT security can aid corporate customers to show compliance with regulatory requirements by using the services of accredited IT experts.
ISA 2006 Help and Support
MCSE Expert Certified Forefront Threat Management Gateway Computer Security
Application Publishing with ISA Server 2006 allows greater control over intranet resources while enabling increased efficiency by making these resources accessible to legitimate remote users. Internet Security and Acceleration Server can protect corporate applications, services, and data throughout all network layers with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server 2006 consultants can show you how to design, deploy, set up, and maintain ISA Server on your network so your business benefits from a smart and affordable combination of protection, convenience, and speed.
Immediate ProSight Email Guard Spam and Virus Filtering Service Consulting
Email Policy Management Specialist
Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver centralized management and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
Microsoft Windows Server 2008 BranchCache Services
Windows Server 2008 BranchCache Consultancy
Microsoft Windows Server 2008 R2 offers high levels of speed, protection, fault tolerance, expandability, and flexibility that improve output of on-site, branch office, and mobile workers. Progent's Microsoft-certified professionals can provide affordable online engineering, troubleshooting, and training services to assist you to plan, execute, and manage Microsoft Windows Server 2008 R2 to add significant business value to your network.
SonicWall TZ Firewall Cybersecurity Team
SonicWall TZ300 Firewall Security Tech Services
Progent's certified SonicWall firewall consultants can help you configure, maintain, and troubleshoot SonicWall firewall/VPN products including the current SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end network protection solution and build security into your corporate operations.
Solaris Consultant Services
Sun Solaris IT Consultants
Progent's Solaris family consulting experts provide small and mid-size companies and developers support for administering and supporting Solaris systems that run with Microsoft-based technology. Progent can give your organization contact with Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise provides you with an easy one-stop source to help you create and manage a protected and reliable mixed-platform connectivity and communications environment that supports Sun Solaris and Microsoft coexistence by integrating MS Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
MRTG Remote Consulting
Specialist MRTG
Network monitoring typically consists of observing a network’s resource utilization to help uncover throughput bottlenecks or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring tools that work under Linux or UNIX and can be used to monitor mixed-platform environments where Linux and Windows coexist. Progent's system integration consultants can show you how to use both these programs to tune and troubleshoot your network. Progent's UNIX consulting professionals provide small businesses and programmers help with managing and servicing UNIX/Linux and Solaris networks that work with Windows-based products.
Risk Assessment Online Support
Risk Monitoring Network Consultant
Progent's disaster recovery support and business continuity engineers can help you design a disaster recovery plan to prepare for an IT network disaster. Progent can help you develop a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified consultants can also help you build an affordable, zero-downtime network solution that takes into account reliability issues involving a wide array of network technologies and procedures.
Professional Threat Management Gateway 2010
Threat Management Gateway 2010 Troubleshooting
Forefront Threat Management Gateway is based on the powerful security technologies of Microsoft Internet Security and Acceleration Server and provides a centrally managed web gateway that delivers a one-server platform for an array of security functions including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network management, and HTTP and HTTPS inspection. Forefront Threat Management Gateway provides advanced web security logging and reporting features, allows custom reporting generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be installed as a virtual server to lower costs and improve recoverability. Progent's Microsoft consultants can help your company to design and carry out test and production deployments; interface Microsoft Forefront TMG 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also assist you to migrate economically to Microsoft Forefront TMG 2010 from ISA Server.
Solaris Integration Services
UNIX Consultant Services
Progent's Sun Solaris family support experts provide small and mid-size businesses and developers assistance with managing and maintaining Sun Solaris environments that coexist with Microsoft-based technology. Progent offers your organization contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This broad array of experience provides you with a convenient one-stop source to show you how to build and maintain a protected and robust cross-platform connectivity and communications infrastructure that allows Sun Solaris and Microsoft interoperability by combining Microsoft Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
SonicWall Firewall Audit
Security Firms SonicWall TZ500 Firewall
Progent's certified SonicWall firewall experts can help you integrate, maintain, and troubleshoot SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified cybersecurity consultants can help you incorporate SonicWall firewalls into a complete network protection solution and design protection into your business operations.
Meraki Access Point Management Network Engineer
Setup and Support Meraki Outdoor APs
Progent's Cisco-certified wireless networking experts can provide online and onsite consulting and support services to help you to plan, install, manage, tune, and repair wireless deployments that incorporate Cisco's Meraki access points. Progent can also assist your organization to design and implement hybrid networks that integrate local and cloud-hosted resources and that deliver easy access, advanced security and compliance, unified management, and consistent operation for all your wired and wireless endpoints.
Outsourcing Wave 2 wireless controller
CCIE Certified Integration Support Flex Series Wireless Controller
Cisco's Catalyst line of wireless controllers streamline the management of Wi-Fi LANs by unifying the configuration and management of Wi-Fi APs, optimizing wireless performance by limiting the effect of radio frequency congestion, enhancing Wi-Fi uptime with fast auto-failover, and hardening data security by identifying cyber threats and analyzing network traffic according to user type and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controller appliances to manage and monitor wireless LANs of all sizes. Progent can help you to administer and debug your existing Cisco Wi-Fi solution or carry out a smooth transition to Cisco's modern wireless controller technology.
24 Hour CCIE Expert Certified Online Troubleshooting Catalyst 3850 Switch
Catalyst Switch Computer Consultants
With Cisco Catalyst switches for small and mid-size companies, Cisco allows companies to gain the full advantages of bringing smart traffic control to their networks. Cisco's switch product line allows you to deploy capabilities that make your IT network highly robust to accommodate real-time needs, scalable to support future growth, safe enough to guard restricted information, and capable of prioritizing and managing traffic flows to optimize network operations. Progent's CCIE certified engineers can help you pick out and integrate Cisco switches that make sense for your business. Also, Progent's CISA certified security specialists can help you create a comprehensive protection plan and set up Cisco switches so they help enforce your security policies. Cisco Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2940 switches, Cisco Catalyst 3560 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 switches.
Emergency On-site Technical Support System Center 2016 Configuration Manager
IT Services System Center 2016 and Intune
Small to mid-sized businesses can now get all the advantages of Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Premier IT consulting professionals. With Progent's affordably priced network service programs, small businesses can choose a simple Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide small business information systems world-class availability, protection, and productivity.
Recruiter Home Based Cisco Consultant Work From Home Job
Career Home Based Network Consultants
Progent's productive atmosphere will make you a more capable professional by enhancing your information technology knowledge and increasing the satisfaction of your clients. Progent delivers this promise by attracting the top professional talent for you to operate with, providing an advanced system architecture, using specialized application tools to enable the highest level of support, and by optimizing proven business models for attracting and maintaining customers.
Colocation Selection Professionals
Colo Support and Help
Colocation data centers allow businesses to share world-class facilities for hosting network equipment that supports vital applications. Progent's Microsoft and Cisco premier consultants can assist your company with all aspects of your colocation strategy such as choosing and migrating to a colocation facility, designing system topology, specifying required equipment, on-premises and on-line maintenance, establishing remote network administration, and training your support personnel.
Largest CentOS Linux Technical Consultant
Professionals PCLinuxOS Linux
Progent's Linux support experts provide small businesses and developers support for administering and maintaining Linux systems that operate with Microsoft-based technology. Progent offers your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA certification. This broad range of experience offers you an easy one-stop source to show you how to build and maintain a protected and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft interoperability by combining Windows with leading Linux variations including RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
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