Allen Teleworkers Solutions Advisor
Help Desk Solutions Consulting
Expanding your telecommuter workforce may have a major effect on IT infrastructure, security, and company workflows. Progent has 20 years of background assisting businesses of all sizes to design, configure, manage, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Allen company to pick the right tools and follow best practices in creating and maintaining a secure virtual office solution for telecommuters that facilitates teamwork and delivers top business value. Progent can provide support services that go from on demand expertise for helping you over challenging IT roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent's consultants can assist Allen, Texas businesses to succeed with any aspect of creating a high-functioning work-from-home environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk services, security monitoring, data protection solutions, and streamlined management.
Help Desk Services for Teleworkers
A rapid, enterprise-wide changeover to a telecommuter business model, which might be the result of an epidemic or as a component of a disaster recovery/business continuity process, can overwhelm even a well-staffed in-house Call Center. Progent's Help Desk services allow organizations to outsource or expand their Support Desk with Progent's online Technical Response Center services.
- Progent's Standard Help Desk support services utilize Progent's nationwide team of online technical support specialists combined with enterprise-class trouble ticketing and follow-up software to provide an affordable, advanced Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of online Level 1 PC support from service requests to trouble ticket generation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables telecommuters to monitor or edit the status of their current trouble tickets, add details, and append screenshots or attachments. Support services are delivered at a significant discount off Progent's normal Level 1 technical support charges, and Progent makes available optional rapid hand-off to Level 2 and Level 3 support experts to deal with complex problems. To find out more, go to Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Support Desk Supplemental Service enables you to expand your existing Support Desk staff by sharing responsibilities for Call Center services transparently between your in-house support personnel and Progent's extensive pool of desktop support engineers and subject matter experts. Progent's co-managed Call Desk service is based on a collective support solution based on the number one professional services automation (PSA) tool for managing service requests and trouble tickets, establishing ownership, tracking progress, and producing management reports. For details about how Progent's Help Desk Supplementation Services can help your business to deliver world-class desktop support to your teleworkers, visit Progent's Help Desk Call Center augmentation Services.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining a productive telecommuter environment for your Allen, Texas company, call
An index of content::
Juniper Junos os Computer Security
Protection Juniper Junos
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Support and Integration SQL Server
SQL Server Replication Consulting
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the fast creation of a new generation of enterprise-class programs that can give your business a critical competitive edge. SQL Server provides core support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft integration, ensures you success in designing, installing and supporting Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET environment.
Microsoft IT Consultants Exchange 2016 Upgrade
Exchange 2016 Upgrade Computer Consultants
Progent can assist your business in all facets of your upgrade to Microsoft Exchange Server 2016 such as designing high availability system topology for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
CCNP Certified Catalyst Wireless Access Point Support Outsourcing
Catalyst 802.11ax Access Point Help and Support
Progent's Cisco-certified Catalyst 802.11ax Wireless Access Point experts offer economical remote and on-premises help for Catalyst Wi-Fi 6 wireless APs.
Temporary IT Staffing Network Engineer
Temporary IT Staff Augmentation Setup and Support
Progent's temporary staff augmentation services enable organizations to respond to the need for network professionals without dealing with the expense and delays associated with identifying and hiring experienced technical workers and without adding to your permanent head count.
Consultant Rates Designers
Microsoft Certified Partner Consulting Rates Small Business IT Consulting Group
Progent's pricing policy is to charge for remote support and in-person help by the minute. As a result, you are charged just for received services. Progent does not impose a higher rate for after-hours or urgent service, and within California or in areas where Progent provides in-person support, Progent does not charge for travel except for emergency support where on-site work is less than four hours. In addition, Progent imposes no startup fee and requires no retainer for support services provided during normal business hours. Many support firms impose large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity eliminates large invoices for quick solutions so you will not be forced to permit less critical problems to fester.
24x7x365 Online Help Cluster Server Windows 2012
24/7/365 Windows 2012 R2 Clustering Integration Support
Progent's certified failover clustering consultants can help companies of all sizes to evaluate the benefits of utilizing Microsoft Windows Server 2012 failover clustering technology to build an advanced high-availability/disaster recovery strategy, assist your organization to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting expertise and technical support for failover clusters that include physical servers or virtual machines, and show you how to automate the management of clustered servers.
Remote Employees Collaboration Software Online Help
Consultant Services Work from Home Collaboration
Progent can help small and medium-size organizations to deploy collaborative solutions to permit their at-home employees to engage in positive teamwork with fellow workers and customers.
Work from Home Remote Technical Support
Immediate Telecommuter Remote Troubleshooting
Progent has 20 years of background helping small and medium-size companies to plan, implement, tune, administer, and troubleshoot IT networks that incorporate teleworkers.
wi-fi controller Network Consultants
5500 Wireless Controller IT Consultants
Cisco's Catalyst line of wireless controllers simplify the management of wireless LANs by unifying the provisioning and control of Wi-Fi APs, optimizing Wi-Fi performance by reducing the impact of radio frequency congestion, improving wireless uptime with rapid auto-failover, and hardening data security by identifying threats and filtering network traffic according to user type and locale. Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth transition to Cisco's modern wireless controller technology.
Consultants Postini
Help and Support Anti-Virus
E-Mail Guard is a comprehensive solution for defending against spam and viruses. E-Mail Guard addresses the security and administration of company email by providing constantly improved spam and virus blocking, policy administration, content testing, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and reporting utilities plus outgoing email testing to help you fix your email system and define and enforce corporate security policy.
Solaris Remote Consultant
Solaris Remote Professionals
Progent offers national online phone support and troubleshooting services for businesses who run Sun Solaris environments or whose information systems feature a combination of Sun Solaris and Microsoft Windows technology. Remote IT help offers maximum return for your IT budget by protecting user efficiency and shortening the time charged for computer repair services. Sophisticated remote access tools and experienced technicians and engineers allow Progent to handle most network problems without wasting time and expense by going to your location. In the vast majority of cases your network problems can be remediated by telephone or via a combination of phone help and remote access. Progent can offer the services of Cisco CCIE infrastructure experts and CISA and CISM premier security specialists to help with the toughest system problems.
Microsoft 365 and on-premises Exchange Support and Help
Hybrid Microsoft 365 and Exchange Remote Support Services
Microsoft allows you to create seamless hybrid networks that combine Microsoft 365 and local Exchange systems. This allows you to have specific mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist you with any facet of designing, implementing and debugging your hybrid Microsoft 365 Exchange Online, Exchange Online} solution. Progent's Exchange specialists can provide occasional expertise to help you resolve stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and on budget.
WatchGuard Firebox M-Series Firewall Cybersecurity Organizations
WatchGuard Firebox M370 Firewall Forensics Services
Progent offers consulting expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and maintain a WatchGuard Firewall product that fits your security requirements and budget. Progent can help you to maintain legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
Largest Microsoft Certified Expert Windows Server 2019 LEDBAT Troubleshooting
Microsoft Experts Windows Server 2019 Windows Defender ATP Support and Integration
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to design and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 offers major improvements in capacity, speed, manageability, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.
Multi-factor Authentication Computer Consultant
Integration Multi-factor Authentication
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Desktop Network Consulting Experts
PC Desktop Network Support
Progent can deliver a variety of affordable remote and on-premises support services to assist you to install, administer, and troubleshoot desktops and mobile devices powered by Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Juniper Junos CLI Cybersecurity Firm
Firewall Audit Juniper Junos Management
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Small Office IT Management
Microsoft Expert Small Business IT Consulting Companies Small Business
Progent provide organizations of any size world-class network online or in-person consulting services for information systems based on Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consultants also can provide security consulting for companies varying in size from the small office to the global enterprise.
Computer Networking Microsoft Solutions Framework Project Methodology
Security Consultant Planning Phase: Design and Architecture Proposals
When performing IT projects for corporate customers, Progent uses a phased methodology based on specified milestones in order to meet budgetary, scheduling and technical targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, pilots, design adjustments, and professional deployment. All facets are recorded to provide a detailed description of IT services performed and to help in ongoing system support.
Penetration Testing Network Security Evaluation
Penetration Testing Firewall Configuration
Stealth penetration checking is a key part of any comprehensive IT system security strategy. Progent’s security experts can run thorough intrusion checks without the awareness of your company's internal network support resources. Stealth penetration checking uncovers whether existing security defense tools such as intrusion detection warnings and event history monitoring are properly configured and consistently observed.
SQL Server 2014 Technical Support Services
Professional SQL Server 2014 In-memory ColumnStore
SQL Server 2014 incorporates significant enhancements in critical areas such as performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates transparently with all workloads including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises services including planning, deployment, administration, troubleshooting, and software development expertise to help businesses of all sizes to achieve fast return from their SQL Server 2014 deployment.
24x7x365 Private Cloud Hosting Services Professional
Private Cloud Services Consultant
Progent’s private cloud hosting enables small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange from a hardened Tier III data center facility on fully redundant equipment with offsite data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for automatic backup and restoration. You can take advantage of Progent’s private cloud hosting service to eliminate large investments in the acquisition, maintenance, and operation of network hardware and data center facilities while achieving the highest levels of system availability and physical security.
SQL Server 2014 Performance Tuning Online Support
SQL Server 2014 Migration Troubleshooting
SQL Server 2014 incorporates major improvements in critical areas including performance, availability, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates transparently across all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises services such as planning, deployment, administration, remediation, and software development expertise to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 deployment.
MAS 90 Designer
Axapta Application Consultant
Besides offering the expertise of Microsoft Dynamics GP specialists, Progent has experts in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, migration support, and one-on-one or group webinar training classes customized to meet your specific needs. Progent's experts also can show you how to build and support a secure, reliable server and communications foundation to support your ERP, MRP and accounting solutions.
24x7 Network Consulting
On-site Support Comprehensive Event Management
Remote 24x7 network monitoring, automated alarms, and actionable reports are vital to preserving the health of your IT system and avoiding unnecessary and costly downtime. Remote Monitoring and Management solutions have advanced to the point that businesses of all sizes can get a level of network stability that was once reserved for enterprises. Progent offers a variety RMM options available as economical services designed to help your company to detect and resolve a an array of network problems before they get big enough to disrupt productivity.
Microsoft SQL Server Applications Consulting
MS SQL Server Outsourced Programming
Progent's Microsoft-certified SQL Server programmers and database administrators offer remote expertise to assist organizations of any size to create, administer, and troubleshoot applications based on Microsoft's SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server experts offer support for any phase of application development in environments that can include small office databases to N-tier VLDB applications and enterprise-class data warehousing.
Wi-Fi site survey Configuration
Blackberry Integration On-site Support
Progent's Wireless Consulting Services provide a fast, affordable option for businesses of any size to configure, manage, monitor and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
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