Enlarging your telecommuter workforce may have a significant impact on network architecture, cybersecurity, and company processes. Progent has 20 years of background assisting businesses of all sizes to plan, deploy, administer, optimize, and debug IT networks that support a remote workforce. Progent can help your Allen organization to pick the appropriate technologies and follow best practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and delivers maximum value. Progent offers support services ranging from as-needed expertise for getting you over occasional IT roadblocks to full project management or co-management to help you carry out mission-critical tasks.
Progent can assist Allen, Texas companies to succeed with any aspect of building a high-functioning work-from-home ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, cybersecurity, backup/restore solutions, and centralized management.
Help Desk Call Center Support for At-Home Workers
A fast, organization-wide changeover to a from-home business model, which might be activated by an epidemic or as an element of a business continuity process, can overstretch even a well-staffed internal Support Desk. Progent's Call Center services make it possible for organizations of any size to outsource or augment their Help Desk Call Center with Progent's remote Technical Response Center team.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Allen, Texas company, call