Allen Remote Workers Solutions Consulting Partner
Help Desk Augmentation and Outsourcing Consulting
Expanding your telecommuter workforce may have a major effect on network architecture, security/compliance, and company culture. Progent has 20 years of background helping SMBs to plan, deploy, manage, tune, and debug IT networks that support a remote workforce. Progent can help your Allen organization to select the right technologies and follow leading practices in creating and maintaining a secure virtual solution for telecommuters that facilitates collaboration and delivers top business value. Progent offers support services that go from as-needed expertise for helping you past challenging technical roadblocks to full project management to help you successfully complete business-critical tasks.
Progent can help Allen, Texas companies to succeed with any aspect of creating a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk outsourcing, security monitoring, data protection solutions, and unified management.
Help Desk Services for At-Home Workers
A sudden, organization-wide switchover to a telecommuter business model, which might be motivated by a pandemic or as an element of a business continuity plan, can overstretch even the most efficient internal Support Desk. Progent's Help Desk Call Center services make it possible for organizations of any size to outsource or expand their Support Desk by using Progent's online Technical Response Center services.
- Progent's Standard Help Desk Call Center support services utilize Progent's nationwide team of online technical support experts combined with world-class trouble ticketing and tracking technology to offer an affordable, advanced Help Desk Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of remote Level 1 PC support from initial help requests to ticket creation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal allows teleworkers to check or edit their current trouble tickets, enter information, and upload screen captures and relevant files. Desktop support services are provided at a significant discount off Progent's normal Level 1 desktop support charges, and Progent makes available the option of fast escalation to Level 2 and Level 3 support specialists to deal with advanced issues. For details, refer to Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Help Desk Call Center Supplemental Service enables you to expand your existing Call Center staff by splitting delivery of Call Desk services transparently between your regular support personnel and Progent's nationwide pool of desktop support engineers and subject matter experts. Progent's shared Call Desk service uses a collaborative support solution utilizing the number one professional services automation (PSA) tool for managing help requests and trouble tickets, assigning responsibility, tracking progress, and producing reports. For information about how Progent's Call Center Augmentation Services can help your company to provide world-class IT support to your telecommuters, see Progent's Call Center augmentation Services.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing a productive work-from-home solution for your Allen, Texas organization, call
An index of content::
.NET Raspberry Pi Programmer
Xamarin Development Group
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development environment and can create or enhance .NET applications quickly and at low cost.
Microsoft Certified Partner Navision Information Technology Consulting
After Hours Technology Consulting Navision
Besides providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent can provide consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, migration assistance, and one-on-one or group online training classes tailored to address your particular needs. Progent's experts also can help you integrate and maintain a secure, reliable network foundation to run your ERP, MRP and accounting solutions.
DotNET Web Application Development
Contract Programming .NET C++
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can build or update .NET applications quickly and affordably.
Network Consultant Exchange 2003
Microsoft Exchange 2003 Upgrade Support and Integration
Progent's expert consultants can show you how to design and deploy an efficient in-place Exchange Server 2003 upgrade plan that avoids network downtime, reduces long-term support requirements, and makes your Exchange 2003 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent has the experience to finish your project quickly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting offerings include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are best aligned to your business needs.
Ransomware Protection Services
Small Business Managed Services Consultancy
Progent's ProSight portfolio of managed services are geared to offer businesses who maintain minimal in-house IT support teams with low-cost help from enterprise-class management platforms and consulting expertise. Advantages of the ProSight catalog of managed IT services include predictable IT management costs, smart automation of routine management tasks, continual adoption of the latest technology, smooth transition from older technology to current solutions, close fit between computer technology with strategic goals, access to seasoned network consultants, and allowing management to concentrate on business instead of fast-evolving network technology.
ransomware removal and recovery Consultant Services
Nephilim ransomware recovery Services
Progent's experienced ransomware recovery consultants can assist your business to restore a network victimized by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or Locky.
Palo Alto Networks PA-5400 Series Firewalls Security Consultants
Palo Alto Networks PA-7500 Series Firewall Cybersecurity Consultancy
Progent's Palo Alto Networks firewall experts can show you how to select, deploy, and manage Palo Alto Networks firewall appliances to create a next-generation security ecosystem that spans your data center and cloud resources and guards any user at any location with any device.
Support Services VPN
Cisco VPN Consulting
Cisco's security and remote connection products for small businesses represent a complete line of manageable security solutions to help protect your local and remote network infrastructure. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that fit most closely with your business goals.
Outsourcing SCCM 2016 Cloud Management Gateway
SCCM 2016 Asset Management IT Consulting
System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, simplifies compliance settings management, inventories network assets, protects against corporate data leakage, performs health reporting, allows safe self service, and offers a common point of control for administering multi-operating system networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration experts can help businesses of any size with any facet of designing, installing, operating and repairing a SCCM 2016 deployment for local, cloud, or hybrid environments.
Microsoft Certified Partner Programming Companies ASP.NET Core
DotNET Developer Firms
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to build or update .NET apps quickly and at low cost.
Microsoft Mail Technology Consultancy Firm
Microsoft Teams Information Technology Outsourcing Firms
Progent's Microsoft-certified consultants have two decades of experience providing electronic messaging and integrated email/telephony solutions for businesses. Progent provides affordable Exchange Server consulting services to strengthen email security and virus defense, provide fault tolerant email, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange consulting and support offerings can aid you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.
wireless IP phone configuration Professional
Support wireless VoIP phone and Aironet APs
Progent's Cisco wireless VoIP phone configuration and troubleshooting experts offer remote and onsite assistance to help your organization build and maintain a Cisco wireless VoIP phone solution by delivering integration services that can range from troubleshooting the configuration of an IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.
24x7 Technology Consulting CISSP Certified
CISSP Certified Security Professional
Progent's CISSP-certified cybersecurity experts can assist businesses of any size with any facet of information system security. Progent can create cost-effective security solutions that protect a small business from advanced malware attacks or Progent can plan, deploy, and manage an end-to-end security environment for hybrid networks that accommodate local, online, and mobile clients accessing network resources distributed across multiple physical datacenters and various clouds.
Biggest Cisco Remote Access Help
Cisco CCIE Online IT Technical Support Company
Progent's Cisco-certified CCIE network infrastructure experts can help your business to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone expertise, and CUCM/CallManager software support.
Integration Services Unified CM SIP gateway
Collaboration Technology Consulting Services
Cisco Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, functions as the center of Cisco's collaboration solution. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express (CME) provide an advanced IP-PBX by integrating tightly with unified messaging apps such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's Cisco-certified network consultants can deliver efficient and budget-friendly remote and onsite support to help organizations of any size to build and maintain Unified CM deployments by providing Unified Communications Manager integration and troubleshooting consulting services that deliver optimum business value. Progent's consultants can help with any aspect of Unified CM support and debugging in areas that include integrating Cisco VoIP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN calling, installing ISR G2 routers with CUBE VoIP networking support, creating UCS server clustering solutions for survivability, performance tuning, and integration with Exchange Server.
Remote Workers Network Consultants
Technology Consulting Services Teleworker Solutions
Progent has 20 years of experience helping small and mid-size businesses to design, deploy, optimize, manage, and troubleshoot IT networks that support at-home workers.
CISSP Certified Cybersecurity Architect Consultancy
CISSP Certified Security Technology Professional
Progent's CISSP-certified cybersecurity consultants can help businesses of any size with any aspect of IT security. Progent can create efficient security solutions that guard a small office from modern threats or Progent can design, configure, and manage an end-to-end security environment for hybrid networks that support local, remote, and mobile users sharing IT resources distributed across multiple physical sites and public and private clouds.
Network Consultant Co-Location
Co-Location Online Help
Progent's data center support services are designed for companies with hardware housed at IDCs or data center colocation hosting sites and requiring timely on-site assistance at the colo site as well as off-site support from Microsoft and Cisco Certified professionals. Progent provides a complete array of data center and IDC and colocation support services such as system architecture analysis, Windows and Linux server integration and support, tech support for server and communications networking, development and installation of non-stop systems, architecting and implementing layered security defenses, firewall integration and troubleshooting, configuring load balancing solutions, and creating high-availability server cluster configurations.
Small Medium Business Network Help
Midsized Office Small Business IT Consulting Group
Progent offers network services for mid-size businesses with 100 to 250 system users. The mid-size company or office has traditionally been an underserved segment of the market for IT support expertise. The overhead and support access models of major third-party service organizations make them excessively expensive for the typical mid-size business or small medium business (SMB), which commonly relies on a modest IT budget with which to maintain an IT network whose advanced technology and capability are often similar to the networks of far bigger companies. Progent's support delivery model, which takes great advantage of online support, virtual network infrastructure and 24x7 server monitoring, dramatically reduces the network maintenance expenses of a small-medium business while offering the mid-size company with enterprise-level support from professional, IT experts knowledgeable in a broad array of midsized business network solutions. If your mid-sized company or small business is searching for the quality of IT help appropriate for a medium size office without budgeting big-company costs, you need Progent.
SQL Server 2008 Upgrade Consultant
Emergency SQL Server Capacity Planning Developer Firm
Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT professionals and information workers, lessening the difficulty of creating, deploying, managing, and using company data and analytical applications on platforms ranging from mobile devices to enterprise information networks. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and wide knowledge in designing and building data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
24 Hour Dynamics GP 2015 Azure AD Specialist
Remote Programming Firm Dynamics GP 2015 Power BI
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that enhances cloud readiness, works with the most popular smart phones and tablets, allows one-time sign-on with Microsoft Azure AD, and tightens security. Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, extends the Web Client, and delivers more than 100 enhancements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad knowledge and experience to address the many IT and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will optimize the return on your investment in this mission-critical product.
Solaris Remote Engineers
UNIX Online Network Security Consultants
Progent provides nationwide online help and consulting services for businesses who operate UNIX, Linux, or Sun Solaris environments or whose information systems include a mix of UNIX/Linux and Microsoft Windows products. Online network consulting provides optimum leverage for your information technology budget by protecting client efficiency and shortening the time billed for network analysis and repair. Advanced remote support utilities and skilled technicians and consultants allow Progent to handle most IT issues without wasting time and money by going to your site. In the vast majority of situations your IT problems can be remediated over the phone or via a mix of telephone help and remote access. Progent can offer the services of Cisco CCIE network engineers and CISSP and ISSAP certified security professionals to assist you with the most challenging system issues.
Remote Troubleshooting VMM Management Server
24-Hour VMM Database Engineer
Progent can assist organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can help your company to upgrade from an older edition of System Center Virtual Machine Manager or from a third-party management platform, and Progent can assist you to enhance and troubleshoot your current SCVMM 2012 ecosystem to make sure you realize maximum business value.
IT Training Support
Information Transfer Support and Integration
Progent practices information transfer from Progent's consultants to customers. By educating customers to deal with problems that are within their scope, Progent can focus on delivering high-value services where Progent faces few competitors. Small businesses who utilize familiar independent service providers or who maintain in-house IT personnel benefit when Progent passes on information about new technology and proven methodologies to make their IT environments more robust, secure, and efficient.
24x7 Consulting Flexential Tampa Colocation Center
Flexential Tampa Data Center Consultant
Progent utilizes the Flexential Tampa data center mainly to provide private cloud hosting services. Progent has a group of network consultants based in the vicinity of Tampa, and Progent can also provide remote support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran disaster recovery/business continuity planning consultants. Progent can also help your business to design and implement a move to the Flexential data center with services like designing system configuration, specifying hardware, system configuration and testing, troubleshooting, setting up remote management, and educating your IT staff.
Meraki AP Management Online Technical Support
Meraki CMX Support
Progent's Cisco-certified wireless networking consultants offer online and onsite consulting and support services to help your organization to plan, configure, administer, optimize, and repair Wi-Fi deployments that incorporate Cisco's Meraki access points. Progent's consultants can also help your organization to design and implement hybrid networks that integrate on-premises and cloud-based resources and that provide easy access, enhanced security and compliance, unified management, and dependable performance for all your wired and wireless devices.
ProSight Reporting Remote Network Infrastructure Management Support Services
Computer Consultant ProSight Reporting Network Infrastructure Monitoring
ProSight Reporting is an expanding family of in-depth reporting tools designed to integrate with the top ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
24-7 Remote Troubleshooting SCCM 2016 Cloud Management Gateway
Configuration SCCM 2016 Hybrid Integration
Configuration Manager 2016 automates application and device provisioning and updating, simplifies compliance settings management, keeps track of network assets, protects against company data leakage, provides health monitoring, allows safe end-user self service, and delivers a single point of control for administering mixed-operating system ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration experts can help you with any facet of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid networks.
Computer Engineer SCCM 2007 Application Deployment
Computer Consultant SCCM 2007 Troubleshooting
Progent's Microsoft-certified consultants can assist you to maintain System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance security, and boost worker output by ensuring that operating systems and applications are always up to date, managing product licenses, and reporting usage profiles so you can make informed buying choices. When your organization is ready to upgrade your SCCM 2007 configuration management ecosystem, Progent can assist you to plan and carry out a smooth move to System Center 2012 Configuration Manager.
Questions about Microsoft Consultant Contractor Job
Top Questions about Cisco CCNP Home Based Jobs
For replies to frequent enquiries concerning being employed by Progent, refer to Jobs at Progent Frequently Asked Questions.
Fortinet 4800 Series Firewalls Remote Support
Fortinet 900 Series Firewalls Onsite Technical Support
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in delivering best-in-class performance for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help your business to deploy your Fortinet firewalls to protect your IT assets at the network edge, within the data center, at branch locations, and at the cloud edge.
Open Now Cisco Virtual Private Network Computer Consulting
Cisco Certified Cisco VPN On-site Support
Cisco's network security and remote access products for small companies offer a full range of easy-to-administer security solutions to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network product family features routers, firewalls, intrusion detection devices and VPN concentrators. Progent's professional staff of consultants includes field-proven specialists with Cisco's CCIE and Cisco Certified Network Professional qualifications who are able to assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security solutions that fit most closely with your company goals.
Wi-Fi access point patch management Consult
iOS patch management Consultant
Progent's managed services for patch management provide businesses of any size a versatile and affordable alternative for assessing, validating, scheduling, implementing, and documenting updates to your servers, endpoints printers and scanners, network appliances such as routers and Wi-Fi access points, and Internet-of-Things (IoT) devices like sensors and robotics.
Linux with Windows Specialist
Linux, Windows Consulting
If your business network mixes Linux technology technology with Microsoft Windows, Progent can show you how to incorporate your IT resources into a unified environment that permits all your operating systems to coexist for simple administration, transparent information exchange, high dependability, superior throughput, and strong security. Progent's UNIX/Linux and MS Windows coexistence support services include IT infrastructure integration and service, consulting for Windows services for UNIX, online server monitoring and management, remote technical help and troubleshooting, on-site technical support, and Helpdesk services.
At Home Employees Collaboration Software Online Technical Support
Online Consulting Work at Home Collaboration Software
Progent can assist small and mid-size companies to set up collaboration applications to make it easy for their at-home workers to benefit from positive interaction with fellow workers and other stakeholders.
Duo Multi-factor Authentication Network Consulting
Online Help Zero Trust Cybersecurity
Progent's Duo services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation with iOS, Google Android, and other personal devices.
Developer Firm Amazon Glacier integration
Amazon EC2 mobility Contract Programmer
Progent can provide affordable remote consulting to help companies of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design, pilot testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security.
Duo MFA and Single Sign-on (SSO) Online Consulting
Duo Identity Verification Remote Consulting
Progent's Duo services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
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