For organizations of any size in Allen Texas, Progent can provide easy, fast, and economical communication with Cisco CCIE-Certified network experts. CCIEs are top-level network professionals who earn this prestigious certification only after strenuous testing overseen by Cisco. CCIE-qualified engineers can handle the most complex issues surrounding network deployment, troubleshooting, and optimization. Progent's CCIE-qualified professionals work closely with Cisco's internal engineers in identifying problems with Cisco IOS or NX-OS utilities and developing temporary alternatives or receiving software patches to correct problems. A Cisco certified CCIE knows how to detect the cause of computer network difficulties stemming from hardware or applications.

Progent offers affordable online contact with a CCIE expert so your company can get timely assistance for complex network problems that are impacting your business but are outside the experience of your ordinary network maintenance organization. Progent's CCIE-Premier consultants can access your network using state-of-the-art remote support tools that allow them to provide rapid and affordable diagnosis and resolution of critical network problems.

Progent's CCIE Support Services
Most CCIEs are employed by big corporations or national ISPs, and so their help is not readily available to smaller organizations. Progent is among the rare consulting firms that makes CCIEs accessible to help small and mid-size businesses. In addition, Progent offers fast contact with a CCIE by telephone so that you can receive immediate help for urgent network problems that are hurting worker productivity. To learn how to contact a Progent CCIE for timely assistance with your IT infrastructure, visit Progent's remote network help.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


Cisco's large family of current and legacy networking products supported by Progent includes ASA 5500 Series Security Appliances and PIX 500 Series Firewalls, the Catalyst FWSM, secure high-speed and IS routers, Aironet and Meraki wireless access points and bridges, Meraki cloud-managed Wi-Fi access points and aggregation switches, wired and wireless IP phones and systems, Catalyst and Nexus family switches, plus data protection and Virtual Private Network products. Maintaining one of the largest teams of Cisco-certified CCIE engineers of any independent support company, Progent has privileged access to Cisco's engineering support specialists and the latest training resources to keep at the leading edge of connectivity solutions.

Patch Management for Cisco Network Devices
Software update management is an essential and complex task. Prompt and correctly managed patching maximizes security, compliance, uptime, and capability. Sporadic patch management can cause security gaps, compatibility problems, sluggish or erratic performance, excessive offline stretches, or unavailability of key functions. Patching involves more than occasional updates of operating systems and apps for servers and endpoints. Firmware updates can be as essential for infrastructure appliances such as routers, firewalls, and Wi-Fi APs.

Patch Management Services for Network Infrastructure Appliances

Progent can provide software update management support for network infrastructure appliances from Cisco and other leading suppliers

Progent has delivered high-end support for Cisco networking products for more than twenty years and Progent's support services for patch management offer businesses of any size a flexible and affordable alternative for assessing, validating, scheduling, applying, and tracking updates to your ever-evolving IT system. To find out about Progent's services for software update management, go to Progent's software update management service plans.

In order to find out more details about Progent's world-class support for Cisco network technology, choose a subject:

Other Support Expertise Available from Progent
In addition to Cisco infrastructure, Progent's consulting professionals offer advanced support for other important areas of information systems, enabling Progent's experts to provide comprehensive business solutions for companies of all sizes. A sampling core fields where Progent can deliver world-class expertise include: By providing an efficient one-stop resource for network generalists and specialists, Progent can tailor timely, affordable, and thorough IT solutions that meet the special requirements of businesses in Allen Texas.



An index of content::



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    Progent's ProSight Enhanced Security Protection managed services offer affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device control, and web filtering through cutting-edge tools packaged within a single agent accessible from a single control. Progent's data protection and virtualization consultants can help you to plan and implement a ProSight ESP environment that addresses your company's specific needs and that allows you demonstrate compliance with government and industry data protection regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent can also help your company to install and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack such as ransomware.

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    Cybersecurity Company SonicWall NSSP 12000 Firewall

    Progent's certified SonicWall firewall consultants can help you integrate, maintain, and troubleshoot SonicWall firewall products including the current SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall security gateways into a complete security plan and build security into your corporate operations.

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    Aironet Wave 2 Wi-Fi Access Point IT Consultant

    Progent's Cisco-certified wireless networking experts can assist businesses of all sizes to plan, deploy, administer and repair Cisco Aironet wireless access point solutions to achieve the throughput, coverage, capacity, scale, security and ease of management required for seamless connectivity between Wi-Fi and wired networks. Progent can provide efficient remote and on-premises support for legacy and new-generation 802.11ac Aironet access points and Progent can help your business plan and maintain deployments of indoor and outdoor/industrial Aironet APs.

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    Dynamics GP Accounting Consulting

    Progent's Microsoft certified experts provide a variety of consulting services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is a financial and ERP tool based, like all Microsoft financial tools, on the expandable and familiar platform of Microsoft Windows technology. Dynamics GP offers an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to deploy and integrate, and with its modular approach you are able to license only the capability you currently need, with the ability to add clients and increase functionality in the future. Progent's Dynamics GP/Great Plains consulting experts can help you install, customize and administer the current release of Dynamics GP or migrate smoothly from an older release.

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    Progent can help your IT team to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid topologies that utilize on-premises IT assets along with one or more public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a variety of public cloud integration support services that include Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of experience delivering high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud migration initiatives on schedule and within your budget.

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    Progent provides several essential kinds of Help Desk support : Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft experts gives your clients convenient access to a dependable technical resource with extensive experience providing phone support and remote access troubleshooting for networks based on Microsoft technology. Progent's focus is on earning the support Call Center a positive image as a key contributor to business performance. Progent's goal is to fix and not simply record problems.

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    Progent offers economical remote access to consultants with expertise in a broad array of utilities and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX servers and desktops as well as notebooks and smartphones. Progent offers consulting support for all major data protection platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent's consultants can assist your company to implement, enhance, or troubleshoot backup/restore systems for a variety of topologies including local, edge to datacenter, cloud-based, or hybrid.

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  • Online Support Services Microsoft Exchange
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    Progent's Microsoft certified support team can help you design and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids network downtime, reduces long-term service demands, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your move quickly and affordably. Progent's Exchange 2007 support, repair, and consulting offerings include expertise with the integration of outside vendor add-ons to Exchange 2007 Server and the design of unified messaging implementations based on Exchange Server 2007.

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    Progent's Disaster Recovery/Business Continuity (DR/BC) consultants offer extensive backgrounds helping small businesses to reduce system downtime by offering affordable remote consulting support for disaster recovery/business continuity planning, high-availability IT infrastructure, data backup and restore solutions, and non-disruptive maintenance. Progent's business continuity consultants can help you to plan and test a sensible business continuity strategy that aligns with your business goals and budget. Progent's disaster recovery specialists can assist you to design, implement, and manage fault-tolerant technologies including redundant Internet access, virtualization, fail-over clustering, load balancing, transparent off-site backup, and geographically dispersed hot backup centers.

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