Cisco Networking Infrastructure Design, Deployment and Troubleshooting
Allen Enterprise Information Systems
For businesses of any size in Allen Texas, Progent offers convenient, fast, and economical communication with CCIE-Certified engineers. Cisco CCIEs are world-class network experts who achieve this prestigious recognition by completing strenuous testing administered by Cisco. CCIEs can handle the most complex problems surrounding network interfacing, repair, and configuration. Progent's CCIE-certified support specialists operate closely with Cisco's in-house engineers in analyzing anomalies with Cisco IOS or Cisco NX-OS utilities and coming up with workarounds or obtaining software patches to fix problems. A Cisco-qualified CCIE knows how to detect the cause of network difficulties stemming from hardware or applications.
Progent offers fast and affordable remote contact with a CCIE specialist so your company can receive timely help for complicated network issues that are impacting productivity but are beyond the scope of your local IT support organization. Progent's Cisco CCIE-Premier network experts can access your system via state-of-the-art remote connectivity utilities that allow them to perform rapid and efficient analysis and repair of critical network problems.
Progent's CCIE Support Services
The vast majority of CCIEs work for big corporations or national ISPs, and so their help is not readily available to the general public. Progent is among the rare support organizations to make CCIEs available to assist small and medium sized companies. Also, Progent offers quick contact with a CCIE by telephone so that you can get immediate help for complex network problems that are hurting business efficiency. To find out how to get in touch with a Progent CCIE for immediate assistance with your network, go to remote network support.
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
| City | Address | Phone | Link |
| Addison | 5080 Spectrum Drive, #1000 Addison, TX 75001 United States |
(469) 317-9411 | Addison Network Support Services |
| Allen | 1333 W McDermott, Suite 150 Allen, TX 75013 United States |
(469) 342-0443 | Allen Network Support Services |
| Arlington | 500 E Front St, #160 Arlington, TX 76011 United States |
(817) 751-7716 | Arlington Network Support Services |
| Dallas | 3710 Rawlins St, Suite 1420 Dallas, TX 75219 United States |
(214) 446-3777 | Dallas Network Support Services |
| Fort Worth | 1617 Park Place Avenue Fort Worth, TX 76110 United States |
(682) 267-0022 | Fort Worth Network Support Services |
| Garland | 675 Town Square Blvd, Suite 200 Building 1A Garland, TX 75040 United States |
(469) 649-1400 | Garland Network Support Services |
| Irving | 5000 Riverside Dr, Suite 100 Bldg 6 Irving, TX 75202 United States |
(469) 565-9652 | Irving Network Support Services |
| Plano | 5700 Granite Pkwy, Suite 200 Plano, TX 75024 United States |
(469) 929-2939 | Plano Network Support Services |
| Southlake | 550 Reserve Street, Suite 190 & 250 Southlake, TX 76092 United States |
(817) 756-6968 | Southlake Network Support Services |
Cisco's extensive family of current and legacy connectivity devices supported by Progent includes ASA 5500 Security Appliances and PIX 500 Series Firewalls, the Catalyst FWSM, secure high-speed and integrated services routers, Aironet and Meraki wireless access points and bridges, Meraki cloud-managed access points and distribution switches, VoIP phones and systems, Catalyst and Nexus family switches, as well as data protection and Virtual Private Network technology. Maintaining one of the largest teams of Cisco-premier CCIE consultants of any independent consulting firm, Progent has privileged access to Cisco's internal support specialists and the latest learning resources to stay at the vanguard of connectivity technology.
Software Update Management for Cisco Network Appliances
Software update management is an essential and complicated process. Prompt and properly managed patching optimizes security, regulatory compliance, availability, and functionality. Sporadic patch management can result in security gaps, compatibility issues, sluggish or inconsistent performance, unnecessary offline stretches, or unavailability of important functions. Patching entails more than occasional updates of operating systems and applications for servers and endpoints. Firmware patches can be as vital for network infrastructure appliances such as routers, firewalls, and wireless access points.
Progent has delivered top-level support for Cisco networking appliances for more than twenty years and Progent's managed services for patch management offer businesses of all sizes a flexible and cost-effective solution for assessing, testing, scheduling, applying, and documenting software and firmware updates to your dynamic information system. To learn about Progent's service options for firmware update management, check out Progent's patch management solutions.
To find out more concerning Progent's consulting support services for Cisco network infrastructure, choose a topic:
- Introduction to Progent's Cisco Engineering Services
- Timely Online Help from a CCIE Engineer
- Cisco Firepower NGFW Firewalls: Integration and Management Services
- Cisco ASA 5500-X Firewall with Cisco Firepower Services: Consulting and Troubleshooting Support
- ASA 5500 Series Firewall Management Support
- PIX 500 Series Firewall Consulting Help
- Cisco Routers Engineering Expertise
- Cisco Wireless Deployment Support
- Aironet Access Points Engineering Support
- Cisco Small Business 100, 300 and 500 Wireless APs Deployment Support
- Cisco Catalyst 802.11ax Wi-Fi 6/6E Wireless Access Points Solution Design, Deployment and Troubleshooting Support
- Cisco WiFi Controllers Consultants
- Cisco Meraki Access Points Deployment Services
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Configuration and Technical Support
- Cisco VoIP Phones and IP Video Desktop Phones Expertise and Wireless IP Phone Integration
- Cisco Jabber Migration and Support Expertise
- Catalyst Switches Deployment Expertise
- Cisco Nexus Switches Configuration and Maintenance Services
- Meraki MS Switches Deployment Services
- Cisco VPN Setup and Troubleshooting Services
- SIP and CUBE Integration Solutions: SIP Trunks and CUBE Integration Expertise
- Cisco Duo MFA Two-factor Authentication (2FA) Services for an At-Home Workforce
- Infrastructure Design for Cisco-based Datacenters
- Infrastructure Optimization Consulting for ISPs
- Centralized Cloud-based and Hybrid Network Management Techniques for Cisco Environments
- NetApp and Cisco FlexPod Cloud Platform Consulting Services
Besides Cisco products and technology, Progent's consulting professionals offer expertise for a variety of important facets of information system technology, enabling Progent's experts to deliver complete IT solutions for companies of any size. A few core fields where Progent can deliver world-class expertise are:
- Windows Server 2022 planning and integration services
- Microsoft Windows Server 2019 migration services
- Microsoft Windows Server 2016 Hybrid Cloud/On-premises Solutions
- Windows Server 2012 R2 Planning and Installation
- ProSight WAN Watch Infrastructure Monitoring and Management Services
- Exchange Server 2010 Configuration
- Security Compliance Testing and Issue Mitigation
- Disaster Recovery/Business Continuity Planning and Verification
- Microsoft SQL Server 2019 Integration, Microsoft SQL Server 2017 Migration and Microsoft SQL 2016 Development and Maintenance
- SharePoint Setup and Programming
- Oracle Database Administration and Programming and MySQL Software Development
- Hyper-V System Design
- Hyper-V Integration
- VMware vSphere Deployment
- VMware Site Recovery Manager Application Continuity Consulting
- VMware NSX Virtual Network Design and Management
- Citrix XenApp and XenDesktop Virtualization Expertise
- Project Management Consulting
- Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud solutions, and Google Cloud planning and integration expertise
An index of content::
Fortinet 300 Series Firewalls Engineer
Fortinet FortiGate Firewalls Network Consultant
Fortinet next-generation firewalls are leaders in delivering best-in-class throughput for SSL inspection. Progent's Fortinet FortiGate firewall consultants can help your business to configure your Fortinet firewalls to safeguard all your digital resources at the enterprise edge, within the data center, at branches, and in the cloud.
Consultancy Exchange Server 2010 Migration
Specialists Exchange 2010 Upgrade
Progent's Microsoft and Cisco-certified network engineers can assist your organization to assess the benefits of Exchange 2010 for your company and can help your IT staff to plan and implement an efficient upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 that will offer fast ROI by increasing your productivity, cutting the cost of hardware and service, simplifying management, and consolidating your key communications platforms.
Check Point 16000 Firewalls Security Tech Services
Check Point Series 80 Information systems Security Outsourcing
Progent's Check Point Software firewall experts can help you design, integrate, and administer firewall solutions built around Check Point NGFW firewall appliances and Check Point's subscription-based security services. Progent's consultants can also help you maintain legacy Check Point firewall models or upgrade efficiently to Check Point's modern firewalls.
Windows 8 Services
24-Hour Remote Consulting Windows 8.1 Work Folders
Progent's engineers can deliver a range of IT outsourcing and co-sourcing services to assist companies of any size to deploy, manage, and support networks that include desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project management consultants can help design and configure testing environments to evaluate Windows 8.1 and plan and manage Windows 8.1 migration plans following proven methodologies.
Immediate Juniper SRX Firewall Firewall Support
Juniper SRX Firewall Protect
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Microsoft Windows 7 Evaluation Online Support Services
Windows 7 Wireless Remote Support
Progent's certified consultants offers remote and on-premises consulting expertise to help you to manage, maintain, and troubleshoot computers based on Microsoft Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, data and identity protection, disaster recovery, remote access, smartphone and tablet management, Wi-Fi configuration, and 24x7 network monitoring.
After Hours Catalyst 9120AX Access Point Online Support Services
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Layout Integration Support
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 Wireless Access Point experts offer economical online and on-premises help for Catalyst Wi-Fi 6 wireless APs.
Meraki Wi-Fi 6 AP Integration Support
Meraki WiFi Management Consultants
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a campus or a nationwide enterprise. Progent can also help you to incorporate other Cisco appliances for centralized management.
24-7 Excel PivotTable Developer
Excel 3D Map Expert Development
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a wide variety of remote services to assist your organization to design, program, pilot test, install, administer, and troubleshoot applications powered by any version of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help you to upgrade your current Excel solutions to the latest releases of Excel, support Excel on iOS-powered iPhones and iPads and Android phones and tablets, and identify and fix compatibility problems between various releases of Excel. Progent offers as-needed help to organizations looking for a quick fix to a stubborn problem related to Excel and Progent can also provide comprehensive project management support for migrating or creating mission-critical application software built on Excel. Progent's affordable online training for Excel can be customized to address the needs of individual users or groups.
24-Hour Flexential Internet Data Center Technology Professional
Professionals Flexential Data Center
Progent utilizes the Flexential Tampa colocation center mainly to deliver private cloud hosting services. Progent has a team of IT experts based in the Tampa area, and Progent can also provide remote expertise from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran DRBC preparedness experts. Progent can also assist your business to design and implement a migration to the Flexential data center with services like planning solution architecture, specifying hardware, system configuration and validation, debugging, streamlining remote network management, and training your IT staff.
Outsourcing Exchange 2019 DLP
Exchange 2019 and Windows Server 2019 Network Engineer
Progent can help you in any phase of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; designing high availability system topology for a local, cloud-based or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V virtualization; configuring hardware load balancing; configuring DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook clients.
Consult Linux with Windows
Specialists Linux, Windows
If your office network combines Linux technology with Windows, Progent can assist you to incorporate your IT resources into a unified network that permits all your OS platforms to coexist for easy administration, seamless dataflow, high availability, enhanced throughput, and tight protection. Progent's UNIX/Linux and Windows coexistence support services feature network architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online network help and repair, on-site technical support, and Helpdesk services.
Security Consultancies MS SQL
SQL Development
SQL Server 2005 delivers indispensable, familiar tools to IT professionals as well as to network users, lessening the difficulty of designing, integrating, administering, and accessing enterprise information and database programs in environments ranging from handheld devices to corporate data networks. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consultant with hands-on expertise and wide knowledge in planning and deploying data-driven, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
NetBSD Information Technology Manager
Troubleshooting NetBSD
Progent's UNIX platform support services provide small businesses and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience offers you a convenient single consulting firm to show you how to create and maintain a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian GNU/Linux and Slackware.
Lync Server 2013 Web Apps Server Consulting
Lync Server 2013 and Cisco Unified Communications Consulting Services
Progent's Microsoft-certified consultants can assist you to assess the benefits of Lync Server for your environment and can assist you to design and carry out an installation of Microsoft Lync Server that consolidates the control of IM and Presence and increases the productivity of your in-house staff, telecommuters, and mobile workforce. Progent's consultant's can also assist your company to perform a smooth upgrade to Lync Server from Microsoft Office Communications Server or from Live Communications Server, interface Microsoft Lync Server 2010 with Exchange, SharePoint, and SQL Server, show you how to run Microsoft Lync Server 2010 to improve the collaborative capabilities of Microsoft Office applications, and offer webinar training and continuing technical support for Microsoft Lync Server 2010 and other Microsoft platforms.
Citrix OpenCloud Access Professional
Consultancy Citrix virtual Windows desktops
For desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can help you to design a XenDesktop solution that improves the strategic value of your information system; integrate XenDesktop technology with your physical and virtual servers, end-user devices, and printers; migrate your older desktop virtualization software to current releases of XenDesktop; and provide comprehensive remote troubleshooting. Progent can also train your network managers to follow best practices to manage your XenDesktop solution effectively.
24x7 Cisco PIX to ASA upgrade Network Consultants
Cisco firewall IPS Consultants
Progent's Cisco-Premier technology experts provide experienced PIX Firewall consulting services encompassing architecture, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector threat protection, and safe connectivity services. Extending from small, easy-to-install desktop devices for small businesses and home offices to modular gigabit products, Cisco PIX firewalls provide a healthy level of protection, performance and availability for business environments of all sizes. PIX firewalls are build around a proven, specially designed operating system, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative tools. Progent's Cisco consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Catalyst 9105w Access Point Online Support
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Engineer
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Access Point consultants can provide affordable online and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
1900 Router Support and Setup
ISR 1100 Router Computer Consultant
Cisco has developed an extensive array of routers including routers built to deliver the protection, performance, and reliability required by organizations ranging from small businesses to worldwide enterprises. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system availability. Progent can help you choose and configure Cisco routers to build a solid foundation for your network and to make it economical to expand as you support new users, open new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a variety of routers based on Cisco's IOS operating system, such as Cisco's 800 family of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Series Routers.
Conti ransomware recovery Consulting
Phobos ransomware recovery Consulting Services
Progent's proven ransomware recovery experts can help your business to reconstruct an IT network damaged by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or Locky.
Specialists Email Scoring Thresholds
Email Black Lists Consult
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide centralized management and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further level of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, DLP, and encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.
CRISC Certified Risk and Information Systems Control Auditor Services
CRISC Certified Risk and Information Systems Control Analyst Consult
Progent offers the guidance of a CRISC-certified risk management expert to help you to design and implement an enterprise risk management solution following leading practices promoted by CRISC and crafted to align with your company's risk appetite, business objectives, and IT budget.
Colocation Selection Computer Consultant
Colocation Center Network Engineer
Colocation data centers allow businesses to share enterprise-class data centers for hosting network equipment that runs critical applications. Progent's Microsoft and Cisco premier IT experts can help your small business with all aspects of your colocation strategy such as choosing and migrating to a colocation facility, designing system architecture, defining required equipment, on-premises and remote maintenance, setting up remote system administration, and education your support staff.
Antivirus Services
Consultant Anti-Spam
E-Mail Guard is Progent's economical anti-spam and virus defense service that offers small businesses world-class protection against spam, viruses, directory harvesting, and other varieties of e-mail-based assaults on computer networks. E-Mail Guard is powered by Postini's perimeter management technology, a full suite of web-managed spam filtering and anti-virus services that ward off email assaults before they are able to penetrate the corporate firewall. Perimeter Manager also lets administrators track and control their email application, irrespective of server platform, hardware technology, or geographic location.
24 Hour SMS Upgrade Configuration
SMS Server Upgrade Consultant Services
Progent's Microsoft experts provide small and medium size companies world-class consulting support for Microsoft Systems Management Server 2003 and System Center Configuration Manager, Microsoft's solutions for change and configuration management. System Center Configuration Manager is the new name for the update management platform previously called SMS Server. Configuration Manager 2007 provides a variety of enhancements to SMS Server such as comprehensive automation, integrated Vista Windows Server 2008 support, quarantine support, and boot image management. Progent's certified consulting professionals can help you use SMS 2003 or Configuration Manager economically for automated OS and application installation, security patch control, software metering, and software license compliance. Progent's consultants can also help your company to move smoothly from Systems Management Server to Configuration Manager.
Microsoft Expert Specialists Azure enterprise hybrid cloud solutions
Azure cloud migration Programming Firms
Progent can help businesses of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can streamline IT management and lower equipment investments. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to understand the advantages and restrictions of different cloud networking models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and resources and make sure you sidestep the common errors small companies make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN connections and also to manage iPhones and iPads and Google Android handhelds.
Operations Manager Remote Technical Support
Microsoft System Center Operations Manager Remote Technical Support
Progent provides a variety of network support bundles for small organizations. These information technology outsourcing and network monitoring services are built around the anticipatory problem handling capabilities of Microsoft System Center Operations Manager 2007, a next-generation server and system management software platform that tracks the reliability, performance, and security of your information system and isolates incipient problems before they can bring down your network. With Progent's economically priced IT support packages, small businesses can choose a simple co-sourcing service program built around Microsoft Operations Manager with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package.
Barracuda Backup Disaster Recovery Network Engineer
Barracuda Backup Planning IT Consultants
Barracuda Backup is a low-cost, subscription backup/restore platform for small and mid-size businesses. A Barracuda Backup deployment can incorporate a custom-designed hardware appliance manufactured by Barracuda or a virtual appliance with similar functionality but which uses your own storage hardware. Barracuda Backup protects vital business data generated locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to help you to plan, configure, operate and repair a BDR system built on Barracuda Backup.
Network Assessments Microsoft Mac and Linux Desktop
Microsoft Desktop Consulting Company
Progent offers a broad array of cost-effective support services to assist you to install, integrate, troubleshoot, and administer desktop PCs and notebooks powered by Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent can provide on-premises or remote technical support for individual machines or laptops or help your business to plan and implement a large-scale migration to new or revised OS platforms and business applications. Progent can also provide engineers and technicians to help your company to prepare for and complete a site move or merger designed to produce the least possible disruption of your business.
Microsoft Desktop Technology Providers
Microsoft Mac and Linux Desktop On-site IT Support
Progent can deliver a variety of low-cost remote and onsite support services to help your business to install, manage, and debug desktops and mobile devices based on Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
CISSP Certified Cybersecurity Auditor Consulting
CISSP-ISSEP Cybersecurity Consulting
Progent's CISSP-certified network security consultants can help businesses of any size with any facet of IT security. Progent can create cost-effective cybersecurity systems that protect a small office against advanced malware attacks or Progent can plan, configure, and monitor an end-to-end security environment for hybrid enterprise networks that accommodate local, online, and mobile clients sharing network resources spread across a mix of physical datacenters and public and private clouds.
Smartphone patch management Specialist
Engineer Patch management services
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Engineer Business Continuity Testing
Consult NLB Testing
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for testing mission-critical applications, developing cost-effective migration methodologies, evaluating and tuning performance, planning or validating disaster recovery strategies, resolving compatibility issues, and establishing training environments for the latest technologies. For Progent clients without sufficient in-house resources to configure proper pilot systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep critical IT initiatives on schedule.
Co-managed Help Desk Remote Support Services
Microsoft Certified Partner Onsite Technical Support Co-managed Help Desk
Progent's Microsoft certified experts offer several service programs to help mid-size and large companies develop an efficient and productive in-house Computer Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment analysis, process analysis and improvement, executive reporting, training of internal staff, and documentation of processes. Progent's Software Selection and Integration Services help organizations sift through the various high-quality Help Desk software packages available and determine what packages might be excessively costly, miss key capabilities, or align poorly with your company's business goals. Progent also provides temporary staffing for businesses who need to augment their internal Help Desk staff for special projects or to substitute for absent or incapacitated workers.
24x7x365 Catalyst Wi-Fi 6 AP Planning Professional
Consultants Catalyst Wireless AP
Progent's Cisco Catalyst Wi-Fi 6 AP experts offer affordable online and on-premises help for Catalyst Wi-Fi 6 wireless access points.
CCIE Expert Certified Jabber and SIP gateway Configuration
Technical Consultant Jabber Video Messaging
Progent's Cisco Jabber consultants offer remote or onsite expertise to assist businesses of any size to design, implement, manage, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent offers advanced support for the technologies that go into building an end-to-end Jabber solution such as Cisco network devices and management tools, Microsoft 365 apps, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi systems, security and compliance, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other components of a cohesive collaboration solution.
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