For businesses of any size in Allen Texas, Progent offers convenient, fast, and economical contact with Cisco CCIE-Certified network experts. CCIEs are world-class network professionals who earn this prestigious recognition only after rigorous examinations overseen by Cisco. CCIE-certified consultants can handle the most complex issues surrounding network deployment, repair, and optimization. Progent's CCIE-qualified professionals operate closely with Cisco's internal staff in identifying problems with IOS or Cisco NX-OS software and developing workarounds or obtaining program updates to correct problems. A Cisco CCIE can isolate the source of network difficulties stemming from network appliances or applications.

Progent can provide fast remote contact with a CCIE specialist so your company can get timely assistance for complicated network problems that are impacting your business but are outside the experience of your local network maintenance organization. Progent's CCIE-Premier network experts can connect to your system using state-of-the-art remote support tools in order to provide rapid and economical diagnosis and remediation of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large corporations or nationwide ISPs, and so their services are not readily available to smaller businesses. Progent is among the few service organizations that makes CCIEs available to support small and mid-size businesses. Also, Progent can provide quick access to a CCIE by phone so you can receive timely help for complex network issues that are reducing worker productivity. To learn how to contact a Progent CCIE for timely assistance with your network, go to Progent's remote network help.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


Cisco's extensive family of both current and vintage infrastructure products supported by Progent includes ASA 5500 Security Appliances and PIX 500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs and distribution switches, wired and wireless IP systems, Catalyst and Nexus series switches, as well as data security and Virtual Private Network (VPN) solutions. Maintaining one of the largest groups of Cisco-premier CCIE engineers of any independent consulting company, Progent has priority access to Cisco's internal experts and the advanced training programs to keep at the vanguard of network technology.

Patch Management for Cisco Infrastructure Devices
Patch management is a critical and complex task. Prompt and properly managed patching optimizes cybersecurity, regulatory compliance, uptime, and capability. Sporadic software update management can cause security vulnerabilities, compatibility problems, slow or erratic performance, excessive downtime, or loss of important functions. Patching involves more than periodic updates of an OS and applications for servers and endpoints. Firmware patches can be as vital for network infrastructure appliances like routers, firewalls, and wireless APs.

Patch Management Services for Network Infrastructure Devices

Progent can provide software update management support for network infrastructure devices from Cisco and other major suppliers

Progent has provided advanced support for Cisco networking appliances for more than two decades and Progent's managed services for software and firmware patch management provide organizations of all sizes a flexible and cost-effective option for assessing, testing, scheduling, applying, and documenting software and firmware updates to your ever-evolving IT system. To find out about Progent's services for firmware update management, go to Progent's patch management service plans.

To learn more information concerning Progent's consulting support for Cisco technology, select a topic:

Other Support Expertise Available from Progent
In addition to Cisco networking, Progent's consultants can provide expertise for other major areas of IT systems, making it possible for Progent to provide end-to-end business solutions for companies of all sizes. A few core areas where Progent can provide world-class support include: By offering an efficient full-service source for IT generalists and specialists, Progent can deliver fast, cost-effective, and thorough information technology solutions that address the specific needs of businesses in Allen Texas.



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    Citrix XenApp Application Delivery Specialists

    Progent's Citrix-certified experts can assist you to design, install, manage, and troubleshoot a virtual application delivery and management solution based on XenApp. Progent's Cisco CCIE network engineers can help you enhance your infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter management and support experts can assist your organization to manage and maintain an off-site datacenter that features high availability, enhanced security, and fast disaster recovery.

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    Progent is among the most qualified IT support companies for integrating email systems powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get all the benefits of Exchange 2000 for typical scenarios such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server management.

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    Security Evaluation SonicWall NSA 9450 Firewall

    Progent's SonicWall firewall consultants can show you how to deploy, maintain, and troubleshoot SonicWall firewall products including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end security solution and build protection into your corporate processes.

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    SQL Server 2016 offers significant enhancements in speed, scale, security and compliance, availability, mobile computing integration, and built-in analytics and reporting. Innovations include PolyBase for handling relational and non-relational files in one appliance for data warehousing, Hadoop support, Dynamic Data Masking, Mobile Report Publisher, and seamless control over local and cloud operations and services. Progent's Microsoft-certified consultants can deliver online and on-premises support to assist businesses of any size to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and SCOM.

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    Progent can assist your company to plan and implement a smooth transition from a UNIX-powered IT environment to a network based on Microsoft Windows and suited for running Microsoft's popular office productivity suites, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can show you how to preserve your information and minimize productivity disruption by developing an effective transition plan that protects your existing assets in UNIX application and infrastructure. UNIX-to-Windows transition support expertise available from Progent include analysis of existing infrastructure, migration strategy and testing, Exchange migration support, data and application porting, and processor and storage migration and consolidation.

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    On-site Support Windows Server 2008 R2

    Windows Server 2008 R2 features high levels of speed, security, availability, expandability, and versatility that accelerate output of local, remote, and mobile users. Progent's network professionals can deliver affordable online engineering, technical support, and training services to help your company to plan, execute, and maintain Microsoft Windows Server 2008 R2 in order to add significant business value to your network.

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    Progent's CISSP-certified cybersecurity consultants can assist businesses of all sizes with any aspect of information system security. Progent can help create cost-effective cybersecurity systems that protect a small business against modern threats or Progent can design, deploy, and manage a comprehensive security environment for hybrid enterprise networks that accommodate local, remote, and mobile clients accessing IT resources spread across a mix of physical sites and public and private clouds.

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    Progent can assist you to create, implement and debug a backup plan based on MSP360 technology. MSP360 offers file or image-based backup/restore for VMs and physical machines, supports all popular public clouds, and allows businesses to build a data protection ecosystem with a low Recovery Time Objective and a granular RPO. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and management of your backup system to prevent data loss resulting from user miscues, system glitches, ill-intentioned insiders, and external assaults such as ransomware.

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    24/7 64-bit Computing Consultant Services

    Progent's Microsoft-certified engineers can assist you to update your desktops from 32 to 64 bits. Progent can assist your company to calculate the costs and advantages of moving to 64-bit desktop processing, plan an efficient migration process that minimizes operational interruptions, and provide inexpensive, professional remote help to assist you to install 64-bit PC desktop software and application programs on your existing hardware.

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    Progent's Microsoft-certified consultants can provide affordable remote support and development services to assist you to plan, implement, manage, and maintain Microsoft SharePoint 2010 environments that can include web pages able to function as portals, extranets, document and media management tools, blogs, data warehouses, business information systems, enterprise search, workflows, and other tools to support and enhance teamwork. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with third-party databases and with Microsoft's familiar desktop applications like Excel, Word, PowerPoint, and Project. Progent can help your business to migrate from previous releases of SharePoint or adapt a multi-vendor mix of web applications into a unified and easy-to-manage SharePoint 2010 solution.

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    Progent's Cisco-Certified network management consultants can help you to use Cisco's management tools along with a selection of specialized third-party products to build a comprehensive network management solution to keep your network operating reliably, fully utilize expensive resources, protect your data, revive quickly from device failure or malicious assaults, and allow you to expand or repurpose valuable resources sensibly and affordably as your company evolves.

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    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800

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  • Network Engineer Threat Management Gateway 2010
    Microsoft Forefront TMG Online Consulting

    Microsoft Forefront TMG 2010 builds on the powerful security capabilities of ISA Server 2006 and provides a centrally administered Internet gateway that delivers a single-server platform for a variety of security functions including an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway provides advanced web security logging and reporting features, allows customized reports generated by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be operated as a virtual machine to lower costs and enhance availability. Progent's Microsoft engineers can help you to plan and carry out test and production deployments; interface Microsoft Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and provide continuing consulting and repair services. Progent can also assist you to upgrade smoothly to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.

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