For organizations of any size in Allen Texas, Progent can provide convenient, fast, and economical communication with CCIE-certified engineers. CCIEs are world-class networking experts who earn this elite recognition only after strenuous testing by Cisco. CCIEs can handle the most complex problems associated with network deployment, troubleshooting, and configuration. Progent's CCIE-qualified professionals operate directly with Cisco's in-house engineers in analyzing problems with IOS or Cisco NX-OS software and coming up with temporary alternatives or obtaining program updates to correct problems. A Cisco-qualified CCIE has the experience to isolate the source of computer network difficulties stemming from hardware or software.

Progent can provide fast online access to a CCIE specialist so you can obtain high-level assistance for complicated network issues that are affecting productivity but are beyond the experience of your ordinary IT maintenance organization. Progent's CCIE-certified support professionals can connect to your system using state-of-the-art remote connectivity tools in order to provide rapid and affordable diagnosis and resolution of critical network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large corporations or national ISPs, and consequently their help is not easily accessible to smaller businesses. Progent is among the rare support firms that makes CCIEs available to assist small and mid-size businesses. In addition, Progent can provide fast contact with a CCIE by phone so you can receive immediate support for urgent network issues that are hurting business productivity. To find out how to get in touch with a Progent CCIE for timely help with your IT infrastructure, visit online network assistance.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


Cisco's large family of both current and legacy networking devices supported by Progent includes ASA 5500 Series Security Appliances and PIX 500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, wireless access points, Cisco Meraki cloud-managed access points and switches, Voice over IP (VoIP) systems, Catalyst and Nexus series switches, as well as data protection and Virtual Private Network products. With the resources of one of the largest teams of Cisco-certified CCIE engineers of any independent consulting company, Progent has priority access to Cisco's internal support specialists and Cisco's latest learning resources to keep at the leading edge of connectivity technology.

Patch Management for Cisco Network Infrastructure Appliances
Software update management is an essential and complex process. Prompt and correctly managed updating optimizes security, compliance, availability, and capability. Haphazard software update management can cause security gaps, compatibility problems, slow or inconsistent performance, needless downtime, or loss of key features. Patching entails more than periodic updates of operating systems and applications for servers and user machines. Firmware updates can be as essential for network infrastructure appliances like switches, firewalls, and Wi-Fi access points.

Software Update Management Support for Network Appliances

Progent offers software update management expertise for network infrastructure appliances from Cisco and other leading suppliers

Progent has delivered advanced assistance for Cisco infrastructure appliances for over twenty years and Progent's managed services for software and firmware patch management offer businesses of all sizes a flexible and cost-effective solution for assessing, validating, scheduling, implementing, and documenting updates to your ever-evolving IT system. To learn about Progent's service options for patch management, visit Progent's patch management service plans.

In order to find out more details concerning Progent's professional support services for Cisco technology, select a subject:

Other Consulting Services Offered by Progent
Progent can also provide a a wide array of consulting services in critical practice areas to help businesses to convert Cisco networking technology into a cohesive IT system that provides competitive advantage. A few of the consulting services available from Progent's experts include project management expertise, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX virtual network architecture and integration, Microsoft Windows Server 2022 planning and migration services, Microsoft Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows Hyper-V deployment, business continuity planning and testing, Windows Server 2012 R2 configuration, penetration testing with NodeZero from Horizon3.ai, network security vulnerability assessment, DBA and application expertise, and part-time Chief Information Officer services.

Progent can also help your IT team you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud-based infrastructure and that use Cisco technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)

By providing an efficient one-stop resource for network generalists and specialists, Progent can tailor fast, cost-effective, and comprehensive IT solutions that address the unique requirements of companies in Allen Texas.



An index of content::

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    Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide web-based management and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a deeper level of analysis for incoming email. For outbound email, the onsite gateway provides AV and anti-spam filtering, DLP, and encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email that stays inside your corporate firewall.

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    Progent's ProSight portfolio of managed services are intended to provide organizations who have minimal internal IT administration and support teams with low-cost help from world-class management platforms and consulting expertise. Advantages of Progent's ProSight line of managed services include predictable network maintenance costs, smart automation of common management tasks, ongoing adoption of new information technology, smooth migration from older systems to up-to-date solutions, close fit between information technology with strategic goals, access to veteran IT consultants, and allowing management to focus on business rather than ever-changing computer technology.

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    Progent's Check Point Software firewall experts can help you design, configure, and administer firewall environments built around Check Point Next Generation security gateways and Check Point's subscription-based SandBlast security services. Progent can also help you support legacy Check Point firewalls or migrate efficiently to Check Point's next-generation firewalls.

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    Progent's Cisco-certified Wi-Fi networking consultants offer remote and onsite consulting and troubleshooting services to assist you to design, configure, manage, tune, and debug Wi-Fi deployments that utilize Cisco's Meraki access points. Progent's experts can also assist your organization to plan and deploy hybrid networks that integrate local and cloud-based services and that provide easy access, advanced security and compliance, unified management, and consistent performance for all your mobile and desktop endpoints.

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    Progent's Microsoft-certified SharePoint consultants can provide affordable remote and on-premises consulting expertise, application development, and technical support support for organizations of all sizes who intend to migrate to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.

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    Progent's ProSight Ransomware Preparedness Report is an affordable service built around a phone interview with a Progent information assurance consultant. The interview is intended to help assess your company's preparedness to defend against ransomware or recover rapidly after a ransomware incident. Progent will work with you personally to collect information concerning your current AV defense and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to build an efficient security and backup/recovery system that minimizes your exposure to ransomware and meets your company's needs.

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    Progent's Microsoft certified consultants provide small and midsize companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain an advanced application-layer aware firewall that can protect your IT network from attack by outside and inside threats. Forefront TMG and ISA Server perform deep examination of Internet protocols such as HTTP, which enables these security platforms to detect many attacks that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through expert design and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft consultants can help your company to configure Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront TMG.

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    Our compensation model is built on revenue sharing, so similar to being a freelance contractor, your earnings are entirely tied to your work effort. Some of our support staff focus on quality of life and choose to consult at a more relaxed pace, utilizing our self-determined schedule to follow personal enthusiasms such as hiking, motorcycle racing, skiing, surfing, travel, or spending free time with relatives and acquaintances. Other consultants take advantage of the opportunity to make major bucks through lots of effort and long days. Progent fully supports both ends of the spectrum plus any point in between.

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    For medium-size companies who need network support, Progent offers a variety of alternatives such as local service, remote assistance, off-site Help Desk, 24x7 support with remote system monitoring, emergency staffing, site relocation support, application programming, and professional consulting. For medium-size businesses in California or other areas serviced by Progent's onsite consultants, Progent provides professional on-premises support for fixing technical issues quickly and affordably.

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