For companies of any size in Allen Texas, Progent offers convenient, fast, and affordable communication with CCIE-Premier engineers. CCIEs are world-class networking professionals who earn this elite recognition by completing rigorous examinations by Cisco. CCIEs can handle the most complicated issues surrounding network interfacing, troubleshooting, and configuration. Progentís CCIE-qualified professionals operate directly with Cisco's internal engineers in analyzing anomalies with Cisco IOS or NX-OS software and developing temporary alternatives or obtaining software patches to correct problems. A Cisco certified CCIE can pinpoint the origin of computer network difficulties stemming from network appliances or applications.

Progent offers fast and affordable remote access to a CCIE expert so your company can get timely help for complex network issues that are impacting productivity but are outside the scope of your ordinary network support resources. Progent's Cisco CCIE-Certified support professionals can access your network via state-of-the-art remote connectivity utilities that allow them to provide fast and economical analysis and resolution of serious network problems.

Progent's CCIE Support Services
Most CCIEs work for big corporations or nationwide ISPs, and consequently their services are not easily available to smaller organizations. Progent is among the few consulting providers to make CCIEs available to support small and medium sized companies. In addition, Progent can provide quick contact with a CCIE by telephone so you can receive immediate help for complex network problems that are reducing worker efficiency. To find out how to talk to a Progent CCIE for immediate assistance with your IT infrastructure, visit online network troubleshooting.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services

Cisco's large selection of current and vintage connectivity devices familiar to Progent includes ASA 5500 Security Appliances and PIX 500 Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, wireless access points, Meraki cloud-managed Wi-Fi access points and distribution switches, VoIP systems, Catalyst and Nexus family switches, as well as security and Virtual Private Network (VPN) technology. Maintaining one of the largest teams of Cisco-certified CCIE engineers of any independent consulting firm, Progent has priority access to Cisco's engineering support specialists and the latest learning tools to keep at the vanguard of connectivity solutions.

To find out more information concerning Progent's professional support for Cisco technology, choose a subject:

Additional Support Expertise Offered by Progent
Besides Cisco networking, Progent's consultants offer advanced support for a variety of major areas of computer technology, enabling Progent's experts to provide end-to-end IT solutions for organizations of all sizes. A sampling key disciplines where Progent's IT consultants can deliver high-level support are: By offering a convenient one-stop resource for IT generalists and application experts, Progent is able to tailor timely, affordable, and thorough IT solutions that align with the unique needs of businesses in Allen Texas.

An index of content::

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  • Professionals Remote Network Monitoring
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    Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to obtain an objective assessment of the health of their network. Based on a selection of the top remote monitoring and management tools available, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential network devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits like a more manageable and more secure Active Directory implementation. Both options also offer the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, better compliance with data security standards, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and higher availability.

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    Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in critical areas such as secure multitenancy, agile infrastructure, cloud readiness, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to cut network costs and enhance productivity.

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    Progent offers several essential types of Help Desk support including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco professionals gives your clients instant access to a reliable support group with years of experience delivering phone support and online repair for IT systems powered by Microsoft products. Progent's concentration is on earning the support Helpdesk a positive reputation as a solid contributor to business productivity. Progent's goal is to resolve rather than simply report problems.

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    NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with synchronous replication to provide fast, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles (300km) apart from each other. Progent's team of veteran network experts can help you to design, deploy, administer, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that aligns with your functional needs and budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster solution by delivering help with tasks such as assigning disk pools, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and verifying your DR solution to verify adherence with information assurance standards and government requirements.

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  • ISA Server Network Consultant
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    ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates your backup processes and allows rapid recovery of critical files, applications and VMs that have become unavailable or corrupted due to component breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's disaster recovery consultants can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical information.

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  • Cisco Computer Consulting Firm
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  • On-site Support BlackBerry Enterprise Server Express BES Express Specialist
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  • Online Help OS X Disaster Recovery Mac Security Audits Network Consulting
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    Firewall Setup Palo Alto Networks PA-Series Firewalls

    Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks firewalls to provide a modern cybersecurity ecosystem that spans your on-premises and cloud assets and protects any user anywhere with any endpoint device.

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    Cisco Firewall Computer Systems Consulting

    Progent's Cisco certified networking experts have extensive experience helping Internet Service Providers to architect, implement, administer, tune, and troubleshoot fault-tolerant, scalable connectivity solutions appropriate for public networks.

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    Mac Remote Engineer

    Progent offers national online help and consulting services for companies that run Apple macOS and OS X networks or whose IT systems include a mix of Apple Mac and Microsoft Windows products. Progent's engineers can provide Apple macOS and OS X clients a variety of IT services including desktop support, upgrading to the most recent version of macOS from other earlier versions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad integration and management, or moving to iCloud. Online IT help offers optimum return for your IT dollar by extending user efficiency and limiting the time charged for network analysis and repair. Sophisticated online support tools and experienced service specialists and consultants combine to enable Progent to solve most IT problems without wasting time and expense by going to your location. In most of situations your IT problems can be remediated over the phone or through a mix of phone support and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA premier security professionals to assist you with the toughest network issues.

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  • Immediate Specialists Radvision Video Conferencing
    Tandberg Telepresence Consult

    Progent offers access to a veteran consultant with years of hands-on experience configuring, managing, and enhancing telepresence platforms from leading suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your in-house network management group, your Internet Service Provider, and your telepresence platform vendor to assist your organization maximize the business value of your video conferencing ecosystem.

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  • Progent Offices Progent Locations
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    Security Audit Security Firm

    For smaller organizations, computer security and regulatory compliance is excessively complex to master yet too dangerous to ignore. The largest biggest enterprises have been hacked, and the top cloud services have occasionally been taken down. It looks as though there's no place to run. Progent makes it affordable for small and midsize organizations to implement vital IT security projects successfully by providing the advantage of billed time to the closest minute without any minimum charge for online support. This means you can have the help of a world-class information consultant to provide just the help you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist you with any level of system security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and designing a comprehensive security plan.

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  • Microsoft Exchange Server 2016 Upgrade Planning On-site Support
    Microsoft Exchange Server 2016 Upgrade Online Help

    Progent can assist you in all phases of your upgrade to Microsoft Exchange Server 2016 such as designing high availability (HA) system topology for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining storage capacity required for your virtual machines, mailbox databases and log files; configuring HLB for fault-tolerant CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Network Installation North Carolina

    Progentís National Support Center provides nationwide remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified service professionals provide phone support and online direct computer connection to isolate and resolve technical problems rapidly and economically. The breadth of technical expertise available from Progent's team of nationwide support engineers makes it possible to escalate even the most difficult problems to qualified experts as required.

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  • Cybersecurity Consultancies Symantec Raptor
    Symantec VelociRaptor Secure

    Progent's Symantec consultants can help you maintain legacy Symantec firewall and Symantec VPN products such as the Raptor and VelociRaptor line or help you migrate to more recent firewall solutions. Progent can also enable you to create and execute a comprehensive security strategy that can include firewall/VPN devices and utilities, outsourced security and virus protection services, server and application monitoring products, and documented policies and processes. Progent has the skill to be your one-stop source for continuing network help, maintenance, education, and security expertise.

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  • CCIE Expert Certified Technical Support Firepower Services
    Firepower Services Remote Troubleshooting

    The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services provide substantially more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your current PIX or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, deploy, tune, administer and troubleshoot firewall environments built on ASA 5500-X firewalls with Firepower Services.

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  • Internal Cybersecurity Inventory Specialists
    Engineers Internal Network Security Scan

    Progent offers two low-cost service bundles intended to enable small companies to receive an independent security assessment from a certified security consultant. With Progent's External Network Security Inventory Checkup, a security expert runs a comprehensive examination of your network from outside your firewall to determine possible risks in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Checkup, a security expert runs a system scan from a secure machine inside your firewall to determine vulnerabilities to internal attacks. Both security inventory services are set up and run from a protected remote site.

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  • Desktop Technology Computer Service Providers
    24/7/365 Microsoft and Mac Desktop Network Assessments

    Progent can provide a variety of economical online and on-premises support services to help you to deploy, administer, and debug workstations and mobile devices powered by Windows, macOS/OS X, iOS, Google Android, or Linux.

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  • Symantec Security Security Auditor Symantec VelociRaptor Network Security Test
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  • NetApp MetroCluster and FlexPod Specialists
    NetApp MetroCluster Disk Pools Engineers

    NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with synchronous replication to deliver rapid, zero data loss disaster recovery (DR) between sites located as far as 185 miles apart. Progent's team of veteran network experts can help your business to design, deploy, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can ensure you adhere to leading practices for installing your MetroCluster environment by providing help with tasks such as assigning shelf IDs, determining aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a configuration replication network, and verifying your disaster recovery system to verify compliance with industry standards and regulatory requirements.

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  • Top Dynamics GP App Development Development Specialists Dynamics GP eConnect

  • Windows Server 2012R2 Live Migration Online Technical Support
    Computer Consultant Windows Server 2012R2 Data Deduplication

    Progent's Microsoft-certified professionals can assist you to assess the benefits of Windows Server 2012 R2 for your company, develop pilot systems and migration plans, tune your network for local, multi-location, cloud-based, and hybrid environments, train your IT management team, develop a corporate-wide security plan, automate IT management, assist with application development, and generate and validate a DR/BC plan.

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  • Top Ranked Computer Consultant SharePoint Server 2013 Computer Consultant SharePoint 2013
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  • Top Rated CRM Network Consultants MS CRM Support
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  • Top Support and Help Catalyst Wi-Fi 6 AP Security Catalyst Wi-Fi 6 AP Planning Network Consultants
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  • Remote Support Services Cisco Firepower 1000 Series Firewalls
    Firepower Firewalls Consulting Services

    The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your current PIX or Cisco ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, tune, manage and troubleshoot firewall environments based on Cisco ASA firewalls with Firepower Services.

  • VMware VMotion Consult VMware VCDX certified Engineer

  • Internet Carrier Selection Consulting Services
    Metro Ethernet Engineer

    Progent offers access to the affordable services of remote Internet connectivity experts to assist your company to assess or enhance your Internet services so your Internet access solution meets your business needs. Services provided by Progent include evaluation of your existing bandwidth utilization, vendor and service plan analysis and selection, network provisioning, and managing a seamless move to a different carrier and/or service plan. Provisioning can include optimizing current routers and configuring additional ones, setting up firewalls, and designing fault-tolerant BGP configurations.

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  • High-Availability Interoffice Connections Specialist
    Automatic Failover Specialists

    Progentís high availability inter-site connectivity and 24x7 system connection engineers can help small companies create zero-downtime Interoffice connectivity through fully redundant networks featuring automatic failover. Progentís Cisco Certified Internetwork Experts can design and implement high-availability Inter-office connections supported by zero-downtime EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over can provide affordable non-stop interoffice connectivity.

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  • Windows Server 2016 Hybrid Remote Support
    Microsoft Certified Expert Windows Server 2016 Stretch Clusters Online Consulting

    Progent's certified information technology consultants can provide Windows Server 2016 integration consulting services to help businesses of any size to design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help your company to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

  • Windows Server 2008 Active Directory Remote Technical Support Windows 2008 R2 IT Consultant
  • Windows Server 2008 Active Directory Support Microsoft Windows 2008 R2 Technical Support Services
  • Windows Server 2012 R2 Failover Cluster Specialist Windows Cluster Shared Volumes Network Engineer
  • Cisco Network Outsource
  • Windows Server 2012 R2 Security Configuration Windows Server 2012 R2 Virtual Fibre Channel Online Support Services
  • Work at Home Employees Allen Consulting - Data Protection Technology Consulting Experts Allentown Pennsylvania Award Winning Telecommuters Allen Consulting - Backup/Recovery Systems Assistance
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  • SCDPM 2012 Cloud Backup Specialists
    SCDPM 2012 and Exchange DAGs Support

    Progent's Microsoft-certified consultants can provide remote or in-person expertise to help businesses of all sizes to plan, deploy, manage, and troubleshoot a backup/recovery solution based on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from older versions of SCDPM or from another backup system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent offers as-needed support for resolving especially stubborn issues, or comprehensive project management services. Progent's consultants can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery plan.

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