For offices of any size in Allen Texas, Progent can provide easy, quick, and economical communication with Cisco CCIE-Premier network experts. Cisco CCIEs are top-level network professionals who achieve this elite certification only after rigorous examinations overseen by Cisco. CCIEs can handle the most complex issues surrounding network integration, troubleshooting, and optimization. Progentís CCIEs operate directly with Cisco's internal engineers in analyzing anomalies with IOS or NX-OS software and coming up with workarounds or receiving program updates to fix problems. A Cisco certified CCIE has the experience to isolate the source of network problems stemming from network appliances or applications.

Progent offers fast remote access to a CCIE specialist so that you has the opportunity to receive high-level help for complex network issues that are impacting your business but are beyond the scope of your ordinary IT maintenance resources. Progent's Cisco CCIE-Certified consultants can connect to your network using state-of-the-art remote support tools in order to provide fast and low-cost diagnosis and resolution of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big enterprises or national Internet providers, and so their services are not easily available to the general public. Progent is one of the rare support organizations that makes CCIEs available to support small and medium sized companies. Also, Progent offers quick access to a CCIE by telephone so that you can get timely support for complex network problems that are hurting business efficiency. To learn how to contact a Progent CCIE for immediate help with your IT infrastructure, visit Progent's remote network assistance.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


Progent maintains one of the largest rosters of Cisco-certified CCIE engineers of any independent support company in the U.S. As a result, Progent offers unbeatable skill in delivering connectivity solutions focused on Cisco products. Because Progent is also a Microsoft Partner and offers professional application help for a broad array of popular applications, Progent can help you achieve comprehensive information technology solutions that optimize the business value of your network.

CCIEs represent an exceptional value because their depth of expertise allows them to resolve the most complex problems quickly. In common cases, less qualified consultants can burn up many hours or even days wrestling with a task that an experienced CCIE can solve in minutes. The majority of Progent CCIEs are not only experienced with Cisco products, but have a variety of advanced technical credentials such as Microsoft MCSE, and a major security credential such as CISSP or CISM. This permits Progent to provide comprehensive solutions that incorporate a wide array of technologies without requiring needless costs and interruptions orchestrating too many specialists.

Software Update Management for Cisco Network Appliances
Software update management is a vital and complicated task. Prompt and properly managed updating optimizes security, regulatory compliance, availability, and capability. Haphazard software update management can cause security gaps, compatibility problems, sluggish or erratic performance, needless downtime, or unavailability of important features. Patching involves more than occasional updates of operating systems and applications for servers and endpoints. Firmware patches can be as critical for infrastructure appliances such as switches, firewalls, and wireless APs.

Software Update Management Services for Network Devices

Progent offers software update management support for infrastructure devices from Cisco and other leading suppliers

Progent has delivered high-end assistance for Cisco networking appliances for more than twenty years and Progent's managed services for software and firmware patch management offer organizations of all sizes a versatile and affordable option for assessing, testing, scheduling, applying, and documenting updates to your ever-evolving IT network. To learn about Progent's services for software update management, visit Progent's patch management solutions.

To learn more information concerning Progent's consulting support for Cisco network technology, select a subject:

Additional Support Expertise Offered by Progent
Progent can also provide a a wide array of consulting expertise in vital areas to help companies to convert Cisco networking products into an integrated information solution that delivers strategic value. Some of the consulting services available from Progent's experts are project management support, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX virtual network design and management, Microsoft Windows Server 2019 migration services, Windows Server 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V consulting, disaster recovery planning and testing, Windows Server 2012 R2 support, security vulnerability scanning, database administration and database development services, and temporary Chief Information Officer consulting services.

Progent can also help your IT team you to plan, implement, administer and repair enterprise hybrid cloud solutions that incorporate physical and cloud hosted resources and that utilize Cisco technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)

By offering a convenient full-service source for IT generalists and application experts, Progent can deliver fast, inexpensive, and thorough information technology solutions that fit the unique needs of businesses in Allen Texas.



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  • Les Kent has a 35-year history of successful technology integration, corporate administration, marketing, and operations. He has demonstrated a knack for developing elegant IT solutions while working as a system designer, programmer, project manager, implementation expert, and troubleshooter for small companies, start-ups, and major enterprises.

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    Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting services to help organizations of any size to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist you to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain clusters.

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    Remote Threat Management Gateway 2010 Specialist

    Microsoft Forefront Threat Management Gateway 2010 builds on the proven security technologies of ISA Server and provides a centrally managed web gateway that delivers a one-server platform for a variety of security functions such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network management, and HTTP and HTTPS inspection. Forefront TMG 2010 provides comprehensive web security reporting capabilities, allows customized reports powered by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be deployed as a virtual machine to cut expenses and improve recoverability. Progent's Microsoft engineers can help your company to design and execute test and production deployments; interface Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and repair services. Progent can also assist you to migrate economically to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

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    Progent's network consultants can assist your company to streamline desktop change and update deployment by delivering support for administration solutions that include Configuration Manager, Systems Management Server 2003, and WSUS.

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    Progentís Microsoft certified professionals can provide small and medium size companies expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the speedy creation of enterprise-class business programs that can give your business a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to providing expertise, maintenance and problem solving services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT system. Progent can also help you migrate from older versions of Microsoft SQL Server to SQL Server 2005.

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    Progent's Meraki wireless AP consultants provide online and on-premises support to help organizations of all sizes to design, install, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can help your business to set up and manage Cisco's Meraki-based wireless networks for environments that can range from a teleworker's home or a branch office to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products such as Catalyst and Nexus switches, ASR routers and firewalls to build a cohesive network infrastructure that provides identical access, performance, security compliance, ease of management and uptime for wired and wireless users regardless of their location or device.

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    Emergency Services Microsoft Teams with OneDrive

    Progent can assist you to plan an upgrade to Microsoft Teams from Skype for Business Online and install, administer, and troubleshoot a cloud-based or mixed implementation of Microsoft Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your PBX.

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  • Specialist Exchange 2019 and Outlook
    Microsoft Certified Expert Information Technology Consulting Exchange 2019 Integration

    Progent can help your organization in any phase of your upgrade to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; designing HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and implementing Windows Hyper-V; setting up hardware load balancing; building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and setting up Outlook clients.

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  • Fault Tolerant Colo Consult
    Services Fault Tolerant Colo

    Progent's Data Center consultants can help you select fault-tolerant data centers that meet the particular needs of your business. Fault tolerant Internet Data Centers are particularly appealing to small businesses because of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Attempting to build an in-house data center that offers even a minimum degree of fault tolerance is too costly for most small organizations. Progent can show you how to reap all the benefits of non-stop data centers and fault tolerant colo sites by offering a full range of consulting and maintenance services.

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  • Dynamics GP IT Consultant
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    Progentís Microsoft certified consultants provide a variety of consulting services for Dynamics GP. Dynamics GP is a financial and business analysis solution built, like all Microsoft financial solutions, on the scalable and popular platform of Windows technology. Microsoft Dynamics GP offers a cost-effective tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and integrate, and with its segmented approach you are able to license only the capability you currently require, with the option to add clients and increase capabilities when necessary. Progentís Microsoft Dynamics GP consulting engineers can help you install, customize and manage the latest version of Microsoft Dynamics GP or migrate smoothly from an older edition.

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    For help creating, improving, or troubleshooting applications for Windows, Linux, or for the Web, Progentís team of program developers, relational database architects, and project managers can ensure you get the project done on time and within budget. Progent's experienced application developers can provide affordable and efficient remote consulting for projects as small as writing Vidual Basic macros for Office Excel or as large as developing mission-critical database applications based on Microsoft SQL Server or Oracle.

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  • Linux RedHat Online Solution Providers
    Linux Online Network Consulting Company

    Progent provides national urgent phone support and consulting services for companies that operate networks based on versions of Linux or whose information systems include a mix of Linux platforms/Linux and Microsoft technology. Remote network consulting offers maximum leverage for your information technology dollar by extending user efficiency and shortening the hours charged for network repair services. Sophisticated online support technology and skilled service specialists and engineers combine to enable Progent to solve the majority of network issues without wasting time and money by going to your site. In most of situations your IT problems can be remediated over the phone or via a combination of phone support and online access. Progent can make available Cisco certified CCIE infrastructure engineers and CISA and CISM premier security professionals to assist with the toughest system problems.


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