For businesses of all sizes in Allen Texas, Progent offers easy, fast, and economical communication with Cisco CCIE-Certified engineers. Cisco CCIEs are top-level network experts who achieve this prestigious certification by completing rigorous examinations overseen by Cisco. CCIEs can tackle the most complex issues surrounding network interfacing, troubleshooting, and optimization. Progent's CCIE-certified support specialists work directly with Cisco's internal engineers in identifying problems with IOS or NX-OS software and developing workarounds or receiving program patches to correct problems. A Cisco certified CCIE knows how to pinpoint the cause of computer network difficulties whether from hardware or applications.

Progent can provide affordable online contact with a CCIE expert so that your company can get timely assistance for complicated network issues that are impacting productivity but are outside the experience of your local IT maintenance resources. Progent's Cisco CCIE-Premier engineers can connect to your system via advanced remote support tools in order to provide rapid and efficient analysis and repair of serious network problems.

Progent's CCIE Support Services
Most CCIEs work for big corporations or national Internet providers, and consequently their services are not easily available to the general public. Progent is one of the rare service firms to make CCIEs available to support small and medium sized businesses. In addition, Progent can provide fast contact with a CCIE by phone so that you can get immediate help for complex network problems that are hurting business efficiency. To learn how to contact a Progent CCIE for immediate help with your IT infrastructure, go to Progent's remote network troubleshooting.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services


Progent maintains one of the biggest rosters of Cisco-premier CCIE experts of any independent consulting company in the U.S. As a result, Progent offers unbeatable expertise in delivering network infrastructure solutions focused on Cisco technology. Because Progent is also a Microsoft Certified Partner and provides expert application help for a wide array of business applications, Progent can help you achieve comprehensive IT solutions that maximize the strategic value of your information system.

CCIEs represent an exceptional value since their deep expertise allows them to resolve the most complex problems rapidly. In typical instances, less qualified consultants can spend hours or even days wrestling with a task that an experienced CCIE can solve in minutes. The majority of Progent CCIEs are not only expert at Cisco technologies, but have a variety of advanced technical credentials such as Microsoft MCSE, and an important network security credential such as CISSP or CISA. This permits Progent to provide comprehensive solutions that incorporate a wide range of IT products without requiring needless expenses and interruptions orchestrating multiple consultants.

Software Update Management for Cisco Network Appliances
Patch management is crucial and complicated task. Timely and properly managed patching optimizes security, compliance, uptime, and capability. Haphazard patch management can result in security gaps, compatibility issues, sluggish or erratic responsiveness, unnecessary offline stretches, or loss of key functions. Patching involves more than periodic updates of an OS and apps for servers and user machines. Firmware patches can be as critical for network appliances such as switches, firewalls, and wireless APs.

Software Update Management Support for Network Devices

Progent offers patch management support for infrastructure devices from Cisco and other leading suppliers

Progent has delivered top-level assistance for Cisco networking products for more than two decades and Progent's managed services for patch management offer businesses of any size a versatile and cost-effective solution for assessing, validating, scheduling, applying, and documenting updates to your ever-evolving information network. To find out about Progent's service programs for software update management, visit Progent's patch management solutions.

To learn more concerning Progent's online and on-premises support services for Cisco network technology, select a topic:

Other Support Services Offered by Progent
In addition to Cisco technology, Progent's consulting professionals can provide advanced support for a variety of major facets of computer technology, making it possible for Progent's experts to deliver full-featured IT solutions for organizations of any size. A few core areas where Progent can deliver world-class support are: By providing a convenient one-stop source for IT generalists and application experts, Progent is able to deliver timely, cost-effective, and thorough information technology solutions that address the special requirements of companies in Allen Texas.



An index of content::

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    Forefront TMG 2010 builds on the powerful security technologies of Internet Security and Acceleration Server and offers a easily administered web gateway that delivers a single-server platform for a variety of security features such as an application and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN control, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security logging and reporting capabilities, allows customized reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft-certified consultants can help you to plan and execute pilot and production implementations; integrate Forefront Threat Management Gateway with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server, and SharePoint; install Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent can also assist your organization to migrate smoothly to Forefront Threat Management Gateway from any version of ISA Server.

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    Progent's certified SonicWall firewall experts can help you integrate, maintain, and tune SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 products. Progent's CISM and GIAC-certified cybersecurity experts can help you incorporate SonicWall security gateways into an end-to-end security solution and design security into your corporate operations.

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    Progent's wireless consultants can help small businesses plan, choose, pilot, install and maintain protected building-to-building wireless bridges that integrate transparently into your existing network while providing a degree of security that matches or excels wired interfaces. Progent provides experience in wireless network products from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can show you how to identify and install the wireless connectivity technology that match your business requirements.

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    Progent's Microsoft-certified consulting experts can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Windows. Remote and onsite evaluation and migration services for Microsoft Windows 10 offered by Progent's consultants include ROI analysis, project management, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile device management, telecommuter connectivity, security and compliance, streamlined provisioning and administration, network infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for IT support staff and end users, and ongoing technical help.

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  • SQL Server 2014 Security Support Outsourcing
    Setup and Support SQL Server 2014 In-memory OLTP

    SQL Server 2014 includes major improvements in key areas including performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that operates transparently with all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and on-premises services including planning, deployment, management, troubleshooting, and application development services to enable organizations of any size to achieve maximum business value from their SQL Server 2014 deployment.

  • SQL Server 2016 AlwaysOn Support Outsourcing SQL Server 2016 SSRS IT Consultant

  • Exchange Server 2016 Upgrade Consultant
    Emergency MCSE Expert Certified Support Outsourcing Exchange Server 2016 Upgrade

    Progent can help you in any and all facets of your migration to Microsoft Exchange 2016 such as designing HA architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for high-availability CAS services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

  • SQL Server 2017 Enterprise Specialist Microsoft Certified Expert SQL Server 2017 SSRS Online Technical Support
  • Security Audit Services Juniper Junos BGT Urgent Juniper Junos CLI Cybersecurity Team

  • Systems Management Server Computer Consultant
    Technology Consulting Services SMS Server Upgrade

    Systems Management Server offers added capability for change and configuration management of Windows-based networks via introducing Feature Packs. Feature Packs reduce the overall operational costs of managing and configuring software by making it easier to install system images, manage mobile devices, and operate management utilities. In addition to alerting you about techniques to cut management costs by installing SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT projects involving areas that Feature Packs are intended to streamline. Progent's migration and upgrade services can lower spending and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can help you develop sensible procedures and standards to manage PDAs and smart portable communication devices so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to design a security plan that includes policies, processes and technologies to keep your IT network safe.

  • Security Management Professionals Certified Cybersecurity Management Engineers
  • Security Organizations Symantec Security Symantec VPN Evaluation
  • Security Penetration Testing Security Company Cybersecurity Penetration Testing Secure
  • Service Reporting Support Outsourcing Remote Consulting Service Reports

  • Juniper Junos Testing
    Juniper Junos J-Web Compliance Auditor

    Progent's Juniper Networks-certified network engineer can help you to plan and implement Juniper Firewall and VPN platforms, optimize and support your network infrastructure, and upgrade smoothly from outdated equipment to current releases. Progent's Junos OS consultants can also offer expertise with Juniper's flagship network control software to enable you to streamline the management and improve the protection of your Juniper VPN appliances and firewalls. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software productss and can help you manage environments that incorporate a mix of Juniper's software platforms.

  • Small Business Information Technology Outsourcing Group Cisco and Microsoft Certified Expert Small Office Computer Network Support Group
  • Small Business Setup Consultancy Services Top Ranked Small Business Onsite Technical Support

  • Mac Phone-based Engineers
    macOS Technical Support Consulting

    Progent provides national remote help and troubleshooting services for companies that run Apple macOS and OS X environments or whose IT systems include a mix of Apple Mac and Microsoft products. Progent's consultants offer Apple macOS and OS X users a range of services such as desktop support, upgrading to the most recent edition of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent can also assist your business with iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud. Online network consulting provides optimum leverage for your IT dollar by protecting client efficiency and shortening the hours charged for computer repair services. Advanced remote support tools and experienced technicians and consultants combine to enable Progent to handle most network problems without squandering time and expense by going to your site. In most of cases your network issues can be remediated by telephone or via a mix of phone help and remote access. Progent can put you in touch with Cisco certified CCIE network experts and CISSP and ISSAP premier security professionals to assist you with the toughest system issues.

  • Snatch ransomware recovery Professionals Conti ransomware recovery Consulting Services
  • Specialists Cisco Smart Business Communications System 24-Hour Cisco NSS2000 Specialist
  • System Center 2016 Business Continuity Help and Support System Center 2016 and Linux Integration Remote Consulting
  • System Center 2016 and Exchange Online Integration Remote Support Services System Center 2016 Cloud Integration Setup and Support

  • Private Cloud Virtual Datacenter Hosting Consultant Services
    Urgent Small Business Private Clouds Professionals

    Progent's Private Cloud Hosting and Management service offers complete hosting of a small company's servers in a solution that delivers the maximum degree of dependability and scalability and is also simple to migrate to any data center. Progent's Private Cloud Hosting and Management options are built upon proven virtualization techniques that allow small businesses with multi- platform environments to save significantly on the expense of capital investments, infrastructure support, and IT management while benefiting from world-class reliability and an unmatched degree of vendor flexibility.

  • Systems Management Server Online Support Services SMS 2003 Upgrade Engineer
  • Technology Consulting Barracuda Backup Encrypted Appliance Barracuda Backup Inline Deduplication Remote Troubleshooting
  • 24-7 Cisco Computer Network Specialist
  • Technology Consulting SCCM 2007 Upgrade SCCM 2007 Mobile Device Management Support Outsourcing
  • Technology Consulting Services Microsoft Exchange 2010 Upgrade Exchange 2010 Migration Online Support Services

  • Small Office Computer Services
    Small Office Network Consulting Group

    Progent is a pioneer in affordably delivering world-class network help to small companies. Progent's achievement in addressing the IT support needs of the historically underserviced small company market is the cumulative result of major technical and process breakthroughs that have eliminated a great deal of the traditional expenses out of administering IT service, added unprecedented technical skill into the IT service system, and dramatically accelerated the solution process.

  • Cisco Computer Setup
  • Technology Consulting Services Windows 7 Integration Microsoft Windows 7 Support Services

  • Supplemental Helpdesk On-site Support
    Supplemental Call Center Integration Services

    Progent provides three basic kinds of Contact Center support including Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals offers your clients easy access to a reliable technical group with extensive experience providing phone support and remote access troubleshooting for IT systems based on Microsoft technology. Progent's focus is on earning the support Help Desk a respected reputation as a key contributor to company performance. Progent's goal is to resolve rather than merely report problems.

  • Teleworkers Guidance - Allen - Backup Systems Consultants Allentown Pennsylvania Teleworkers Allen Assistance - Backup Systems Guidance Allentown, PA

  • Security Companies Symantec Firewall
    Symantec Raptor Network Security Auditor

    Progent's Symantec consultants can assist you to support discontinued Symantec firewall and VPN products such as the Raptor and VelociRaptor family or help you upgrade to newer firewall solutions. Progent can also help you create and execute a complete security strategy that can incorporate firewall and VPN devices and software, outsourced security and virus defense services, system monitoring products, and documented policies and processes. Progent has the skill to be your single source for on-going technical help, maintenance, training, and security expertise.

  • Top Juniper SRX2300 Firewall Cybersecurity Companies Juniper SRX Series Gateway Security Audit Services
  • Top Outsourcing SQL Server 2016 Database Migration SQL Server 2016 and Hyper-V Remote Support

  • Microsoft Windows Server 2022 Computer Consultant
    IT Consulting Microsoft Windows Server 2012

    The sophistication and connectivity requirements of Microsoft Windows Servers calls for a network consulting team with practical experience and broad familiarity with designing and building cohesive, comprehensive network technology systems. The background of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic goals. Progent's IT support can assist you with designing, deploying, managing, and troubleshooting Windows Server systems that maximize the productivity of your IT network. Progent's consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.

  • Top Progent Management Software Consultants IT Support Progent's Management

  • Setup and Support Cisco Catalyst Wi-Fi 6 AP Management
    Network Consultants Catalyst Wi-Fi 6 and Wi-Fi 6E AP Planning

    Progent's Cisco Catalyst 9100 Series 802.11ax Wireless Access Point consultants offer economical online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless APs.

  • Top Quality Remote Consulting Apple iCloud Immediate Apple OS X and macOS Support and Integration

  • SPA500 Series IP Phone Remote Technical Support
    CCNP Expert Certified Video Conferencing Computer Consultants

    Progent's Cisco CCIE-certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.

  • Top Ranked SCCM 2012 Reporting Online Support Microsoft Expert SCCM 2012 Intune Integration Support Outsourcing
  • Network Consulting Organization Cisco
  • Top Ranked Technical Support System Center 2016 Data Protection Manager Support Outsourcing System Center 2016 Security and Compliance

  • SQL Server Application Support
    Remote Design Firm SQL

    Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the fast development of a new generation of enterprise-class applications that can provide your business a critical competitive edge. SQL Server features built-in support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft integration, assures you success in planning, installing and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.

  • Top Rated Computer Consultants SQL Server 2012 Performance Tuning SQL Server Management Studio Integration Services
  • Top Rated Forefront Threat Management Gateway IT Services Internet Security and Acceleration Server 2006 Technical Consultant

  • Urgent SCDPM 2012 Planning Computer Consultant
    Expert Microsoft Certified Onsite Technical Support SCDPM 2012 and SharePoint

    Progent's Microsoft-certified consultants offer online or onsite support to help organizations of any size to plan, deploy, administer, and repair a backup/restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from older releases of SCDPM or from another backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent can provide as-needed support for fixing especially stubborn issues, or full project management support. Progent can also help your business to design Data Protection Manager into a comprehensive disaster recovery plan.

  • Top Rated Microsoft Consultants Telecommuter Jobs Recruiter Microsoft Consultant Contractor Job
  • Top Remote Employees Helpdesk Services Information Technology Consulting Work from Home Helpdesk Services Online Consulting
  • Troubleshooting ISA 2004 Firewall ISA 2004 Firewall IT Services

  • MSP360 B2 Backup Storage Online Consulting
    24 Hour MSP360 Desktop Backup Online Consulting

    Progent's data protection experts can help you to create, deploy and manage a backup plan based on MSP360 Backup technology to protect your IT resources hosted on any leading public cloud. Progent can provide end-to-end monitoring and remote management to protect against data loss resulting from human mistakes, computer error, ill-intentioned insiders, and malware attacks like ransomware.

  • Troubleshooting Microsoft Presence Awareness Presence Awareness Specialist
  • Cisco Tech Support
  • UNIX with Windows Professionals Services Windows and UNIX
  • Ubiquiti UniFi wireless LAN Consult Ubiquiti UniFi XG switch Specialists
  • Urgent Allen Ransomware Negotiation Experts Allentown, Lehigh County Allen Snatch Crypto-Ransomware Settlement Negotiation Experts Allentown, Lehigh County
  • Urgent Allen Teleworkers Help Desk Call Center Augmentation Consulting Services Allentown Bethlehem Easton, U.S.A. Allentown, PA Allen At Home Workers Call Desk Outsourcing Assistance
  • Cisco Problem Resolution
  • Urgent Solaris Cybersecurity Organization Sun Solaris Security Company

  • ProSight password management system Engineers
    ProSight infrastructure documentation management Consultants

    ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard information related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time spent trying to find vital information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it.

  • VMware VDR Backup Specialists Retrospect for Mac Consult
  • West Virginia Guru Illinois Providers
  • Windows Server 2016 High Availability Technical Consultant Microsoft Certified Windows Server 2016 Information Assurance Online Troubleshooting
  • ransomware removal and file recovery Professionals Emergency ransomware cleanup and file recovery Consultants
  • virtual Windows desktops IT Consultants 24-Hour Citrix XenDesktop Consultant

  • Contract Cisco Consulting Openings
    Recruiter Cisco Consultant Telecommute Job

    Progent is hiring a range of full-time workers such as solutions-driven Microsoft Certified Systems Engineers; connectivity experts who have Cisco CCDP or CCIE certification; and specialists in advanced system architecture with experience in mobile access, wireless integration, high-availability environments, business continuity solutions, data preservation, and server virtualization. Progent is also hiring workstation support experts, off-site troubleshooting specialists, and CISSP or CISA certified security consultants. Progent is also hiring experienced managers and administrators who can operate effectively in Progent's high-growth, virtual office model. Progent contracts freelance consultants with proven knowledge and hands-on experience in high-demand information technology topics beyond Progent's primary service concentration. Our Experts Group hires independent consultants who offer consulting and programming services for line-of-business applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth expertise with non-Microsoft operating systems such as Linux derivatives, Apple OS, or Sun, or can provide expert help in technologies such as telecom, web site design, Electronic Data Interchange, web commerce, or dbm programming. Independent consultants certified by Progent coordinate with Progent's full-time consultants to deliver end-to-end solutions for small and midsize company networks.


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