Cisco Networking Infrastructure Design, Deployment and Troubleshooting
Allen Business Information Networks
For businesses of all sizes in Allen Texas, Progent can provide convenient, quick, and economical access to CCIE-certified network experts. Cisco CCIEs are world-class network professionals who earn this prestigious recognition by completing rigorous examinations by Cisco. CCIEs can handle the most complex problems surrounding network deployment, repair, and configuration. Progent's CCIE-qualified professionals operate closely with Cisco's in-house engineers in analyzing anomalies with Cisco IOS or Cisco NX-OS software and coming up with temporary alternatives or receiving program patches to correct problems. A Cisco certified CCIE can detect the cause of network problems stemming from network appliances or applications.
Progent offers affordable online access to a CCIE expert so you can get high-level help for complicated network problems that are affecting business productivity but are outside the experience of your local network maintenance organization. Progent's CCIE-certified consultants can access your system using advanced remote support utilities in order to perform rapid and affordable analysis and repair of critical network issues.
Progent's CCIE Support Services
Most CCIEs are employed by large corporations or nationwide ISPs, and so their services are not readily accessible to smaller organizations. Progent is one of the few service firms to make CCIEs available to help small and mid-size companies. Also, Progent offers quick contact with a CCIE by telephone so you can get timely help for complex network problems that are reducing worker efficiency. To find out how to get in touch with a Progent CCIE for immediate assistance with your network, visit Progent's online network troubleshooting.
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
| City | Address | Phone | Link |
| Addison | 5080 Spectrum Drive, #1000 Addison, TX 75001 United States |
(469) 317-9411 | Addison Network Support Services |
| Allen | 1333 W McDermott, Suite 150 Allen, TX 75013 United States |
(469) 342-0443 | Allen Network Support Services |
| Arlington | 500 E Front St, #160 Arlington, TX 76011 United States |
(817) 751-7716 | Arlington Network Support Services |
| Dallas | 3710 Rawlins St, Suite 1420 Dallas, TX 75219 United States |
(214) 446-3777 | Dallas Network Support Services |
| Fort Worth | 1617 Park Place Avenue Fort Worth, TX 76110 United States |
(682) 267-0022 | Fort Worth Network Support Services |
| Garland | 675 Town Square Blvd, Suite 200 Building 1A Garland, TX 75040 United States |
(469) 649-1400 | Garland Network Support Services |
| Irving | 5000 Riverside Dr, Suite 100 Bldg 6 Irving, TX 75202 United States |
(469) 565-9652 | Irving Network Support Services |
| Plano | 5700 Granite Pkwy, Suite 200 Plano, TX 75024 United States |
(469) 929-2939 | Plano Network Support Services |
| Southlake | 550 Reserve Street, Suite 190 & 250 Southlake, TX 76092 United States |
(817) 756-6968 | Southlake Network Support Services |
Cisco's large family of both current and legacy networking appliances familiar to Progent includes ASA 5500 Firewalls and PIX 500 Series Firewalls, Catalyst FWSM, secure broadband and IS routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points and distribution switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus family switches, plus data security and VPN technology. Maintaining one of the largest groups of Cisco-premier CCIE engineers of any independent support firm, Progent has privileged access to Cisco's engineering support specialists and Cisco's advanced learning resources to stay at the leading edge of connectivity technology.
Patch Management for Cisco Infrastructure Devices
Patch management is a critical and complicated process. Timely and correctly managed patching maximizes security, regulatory compliance, availability, and functionality. Sporadic patch management can cause security vulnerabilities, compatibility problems, sluggish or inconsistent responsiveness, needless downtime, or loss of key features. Patching involves more than periodic updates of operating systems and apps for servers and endpoints. Firmware updates can be as essential for network appliances such as routers, firewalls, and Wi-Fi access points.
Progent has delivered top-level support for Cisco infrastructure products for over two decades and Progent's support services for patch management provide businesses of all sizes a versatile and affordable alternative for assessing, validating, scheduling, applying, and tracking software and firmware updates to your dynamic information network. To learn about Progent's service programs for patch management, see Progent's software update management services.
To learn more details concerning Progent's online and on-premises support services for Cisco technology, select a topic:
- Overview of Progent's Cisco Expertise
- Fast and Affordable Online Access to a Cisco CCIE Consultant
- Cisco Firepower Firewalls: Integration and Management Expertise
- ASA 5500-X Firewall with Cisco Firepower Services: Integration and Management Support
- Cisco ASA 5500 Firewalls Upgrade. Migration Services
- PIX 500 Firewall Engineering Expertise
- Cisco Routers Engineering Support
- Cisco Wireless Deployment Help
- Aironet Wireless APs Consulting Help
- Cisco Small Business WiFi APs Engineering Help
- Cisco Catalyst 802.11ax Wi-Fi 6/6E Access Points Solution Design, Deployment and Debugging Consulting
- Cisco WiFi Controllers Support Services
- Cisco Meraki Wireless Access Points Engineering Support
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Integration and Technical Support
- Cisco VoIP Phones and IP Video Phones Consulting Services and Cisco Wireless VoIP Phone Integration
- Cisco Jabber Configuration and Troubleshooting Expertise
- Catalyst Switches Configuration and Maintenance Expertise
- Cisco Nexus Switches Deployment Services
- Meraki Switches Configuration and Maintenance Services
- Cisco Security and VPN Consulting Help
- SIP and CUBE Integration Solutions: SIP PSTN Trunks and CUBE Integration Expertise
- Cisco Duo MFA Two-factor Authentication Services for Teleworkers
- Infrastructure Design for Cisco-powered Datacenters
- Infrastructure Optimization Services for Internet Service Providers
- Centralized Cloud-based and Hybrid Management Solutions for Cisco-based Environments
- NetApp and Cisco FlexPod Private Cloud Platform Consulting
Progent also offers a a wide array of consulting services in key practice areas to assist companies to convert Cisco infrastructure products into a cohesive IT system that provides strategic advantage. Some of the services offered by Progent's experts are project management expertise, VMware vSphere and vCloud deployment, VMware Site Recovery Manager application continuity planning, VMware NSX network virtualization architecture and integration, Microsoft Windows Server 2022 planning and migration services, Microsoft Windows Server 2019 migration services, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V deployment, disaster recovery planning and testing, Windows Server 2012 R2 support, PEN testing with NodeZero from Horizon3.ai, security vulnerability assessment, database administration and application expertise, and temporary Chief Information Officer services.
Progent can also help your IT team you to design, deploy, manage and repair enterprise hybrid cloud solutions that combine physical and cloud-based resources and that utilize Cisco networking technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)
By providing an efficient full-service source for network generalists and application experts, Progent can deliver fast, inexpensive, and comprehensive information technology solutions that meet the unique needs of companies in Allen Texas.
An index of content::
24/7 Small Business IT Consulting Enterprise Services Project Methodology
Phone Support Envisioning Phase: Requirements Definition
In performing IT tasks for enterprise clients, Progent uses a structured methodology based on defined milestones so as to meet financial, scheduling and engineering goals while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures derived from the best practices described by the Microsoft MSF methodology which includes requirements definition, design proposals, test models, design tuning, and professional deployment. All facets are documented to make available a detailed summary of technical services delivered and to help in downstream network support.
Computer Consultants Extended Service Desk Economics
Co-managed Support Desk Costs Technical Support
Progent's Helpdesk outsourcing and co-sourcing service programs help companies to save money, improve output, and respond rapidly to sudden changes in business environments.
SCOM 2012 Management Packs Specialists
24x7 Microsoft System Center OpsMgr 2012 R2 Technical Support
Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, optimizing and fixing SCOM solutions and offer organizations of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or onsite troubleshooting to help you to fix serious issues uncovered by SCOM 2012.
Emergency Technology Consulting Services Microsoft Operations Manager
Support Services Microsoft Operations Manager
Progent provides a variety of network service bundles for small businesses. These information technology outsourcing and network monitoring services are built around the anticipatory problem handling abilities of System Center Operations Manager, a next-generation network and IT management software platform that monitors the availability, performance, and security of your information system and identifies potential troubles before they can disrupt your network. With Progent's economically priced network support programs, small businesses can choose a basic co-sourcing package built around Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package.
Barracuda Networks Remote Access Protect
Barracuda Networks F18B Series Firewalls Compliance Auditor
Barracuda's value-priced CloudGen Firewall devices combine web filtering, safe remote access, SSL tunnel VPN, high-security SD-WAN, and modern Zero-Trust support along with centralized management throughout your complete enterprise including on-premises, public cloud, and hybrid network architectures. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform (GCP). Progent can deliver the depth of skill to be your one-stop resource for network support, maintenance, education, and cybersecurity consulting.
Check Point 9000 Quantum Force Firewalls Cybersecurity Group
Open Now Security Audit Services Check Point Ransomware Protection
Progent's Check Point experts can help you choose and configure Check Point Firewall and VPN software and appliances powered by Check Point's technology to offer an economical and efficient security defense for your business network. Progent can also help you integrate other Check Point products such as ZoneAlarm and Check Point Series 80 firewalls with security products from other vendors and offer a single source for on-going technical support, maintenance, education, and consulting expertise.
Computer Engineer SMS Upgrade
SMS Server 2003 Upgrade Technical Support
Systems Management Server offers extra capability for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs lower the net administrative costs of managing and deploying software by making it easier to install system images, manage mobile devices, and operate management utilities. In addition to advising you about techniques to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and implement IT tasks that cover processes that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can lower spending and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can help you develop sensible procedures and standards to manage PDAs and smart portable phones so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security plan that includes standards, procedures and technologies to keep your IT computer system safe.
wireless IP phone integration Outsourcing
802.11 6/6E Upgrade Technology Consulting
Progent's Cisco-certified wireless technology consultants can help you to deploy, manage, and troubleshoot Cisco wireless products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Network Specialists Progent Management
Progent's Management Engineer
Progent's management team consists of seasoned professionals with decades of experience providing computer consulting services, technical support, and strategic information system planning to businesses ranging in size from small offices to Fortune 500 companies. Great service requires great people, and Progent stands out by having assembled a management team able to provide customers with the top service value available anywhere.
Engineers Google Cloud Linux
24/7 Google Cloud Natural Language Consultant
Progent can provide affordable online and on-premises consulting to assist businesses of any size to move all or part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save time and hardware expense and enable the use of Google's cutting edge machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, system design and review, testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
SCCM 2016 Site Hierarchy Troubleshooting
SCCM 2016 Planning Online Support Services
System Center Configuration Manager 2016 automates application and device provisioning and updating, centralizes compliance settings control, keeps track of network assets, protects against company data leakage, provides health monitoring, enables safe end-user self service, and offers a common point of control for administering mixed-operating system networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can help businesses of any size with any aspect of designing, installing, operating and repairing a SCCM 2016 deployment for local, cloud, or hybrid environments.
Biggest Cybersecurity Pen Testing Auditor
PEN Testing Security Consulting
Stealth penetration testing is an important part of any comprehensive IT system security strategy. Progent's security experts can run thorough intrusion tests without the awareness of your organization's internal network support staff. Unannounced penetration checking shows whether existing security defense systems such as intrusion detection warnings and event history analysis are properly set up and actively monitored. Progent can implement ongoing automatic penetration testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, compromised credentials, uninstalled patches, and ill-advised IT product defaults can be combined by hackers into the multi-vector attacks typical of modern strains of ransomware.
Radvision Telepresence Consult
Cisco TelePresence System 3210 Consultant
Progent can provide access to a senior consultant with years of hands-on experience installing, managing, and enhancing telepresence systems from top-tier suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your in-house network management group, your Internet Service Provider, and your video conferencing technology vendor to assist your company increase the strategic value of your video conferencing solution.
wireless VoIP phone and Aironet APs Computer Consultant
wireless VoIP phone and Aironet APs Support and Integration
Cisco's wireless VoIP phones are hardened Wi-Fi devices intended for workers who are mobile within campus, hospitality, health-care or other environments where IT management wants portable phones that provide more control, data security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile collaboration. Successful integration of Cisco's wireless IP phones typically requires that you set up and fine tune numerous components of your wireless infrastructure including APs, switches, Cisco wireless LAN controllers, and network management software. Progent's Cisco-certified consultants offer remote and onsite assistance to help you create and maintain a Cisco wireless IP phone deployment by delivering services that can range from troubleshooting the set up of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of an entire campus.
Security Consultancies CISM
Certified Cybersecurity Management Services
Progent can provide the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization describes the core capabilities and international standards of skill that IT security professionals are expected to master. It gives business management the assurance that consultants who have qualified for their CISM credential have the background and knowledge to deliver efficient security administration and consulting consulting.
Immediate Microsoft Axapta Support and Setup
24x7 QuickBooks Pro Technology Consulting
Besides offering access to Microsoft Dynamics GP consultants, Progent can provide experts in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, upgrade assistance, and 1-on-1 or group online training classes tailored to address your specific needs. Progent's consultants also can show you how to integrate and maintain a secure, reliable server and communications foundation to run your ERP, MRP and accounting applications.
Antispam Technology Consulting
24/7/365 Anti-Spam Services
E-Mail Guard from Postini provides constantly upgraded spam and virus filtering, content filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and service specialist. If your company is too small to purchase for a standard Postini license, you can still have access to Postini's Perimeter Manager services via Progent's E-Mail Guard anti-spam and virus defense aggregation offering. Progent's certified e-mail security consultants can help you devise an email security strategy that includes antispam and anti-virus products and processes.
Remote Consulting Remote Employees Video Conferencing
At Home Employees Teleconferencing Specialists
Progent can assist small and mid-size businesses to implement and debug conferencing technology to enable their at-home workforce to communicate effectively with teammates and customers.
ransomware rebuild Engineer
ransomware cryptoworm recovery Specialist
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to contain the progress of an active ransomware breach. Call 800-462-8800
ransomware preparedness checkup Technology Professional
ransomware defense checkup Specialists
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent backup/recovery expert. The interview is intended to help assess your organization's preparedness to defend against ransomware or recover rapidly after a ransomware incident. Progent will consult with you directly to gather information concerning your existing security profile and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy an efficient security and backup/recovery environment that reduces your exposure to ransomware and aligns with your company's needs.
Biggest IT Service Providers Small Office
Small Office Network Consulting Service
Progent's Microsoft and Cisco certified network engineers offer expert support for a broad range of technologies and can deliver that expertise remotely anywhere in the U.S. or in person in major cities across the United States and anywhere in . Progent provides online support for networks powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that include a combination of Windows and UNIX/Linux technology. Progent also can provide access to the expertise of Cisco CCIE network specialists for complex connectivity problems, as well as the the support of CISA-qualified security consultants to assist with high-level security design and troubleshooting. Progent has delivered online network support to companies in all 50 states in the U.S.
Wi-Fi IP phone integration Support
wireless VoIP phones and Meraki APs Online Troubleshooting
Cisco's wireless VoIP phones are industrial-grade Wi-Fi handsets intended for professionals who are on the move within office, hospitality, retail or other environments where management requires portable phones that offer more administrative control, data security and durability than is possible with the BYOD (Bring-Your-Own-Device) style of workplace communications. Integration of Cisco's wireless IP phones usually requires that IT teams configure and fine tune numerous components of your Wi-Fi infrastructure including wireless access points, switches, wireless LAN controllers, and management tools. Progent's certified experts offer online and on-premises assistance to help your organization create and maintain a Cisco wireless IP phone deployment by delivering services that can range from troubleshooting the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.
Best Altaro VM Backup Replication Computer Consulting
Computer Engineer Altaro VM Backup Disaster Recovery
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also supports cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or onsite services to assist you to design, install, optimize and debug a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup software.
Citrix FlexCast Support and Help
Citrix XenDesktop VDI Technology Consulting Services
For Windows desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can help your company to plan a XenDesktop environment that maximizes the strategic value of your IT network; integrate XenDesktop software with your physical and virtual servers, user computers, and printers; migrate your existing virtual desktop software to the latest releases of XenDesktop; and provide advanced online troubleshooting. Progent can also train your network managers to follow best practices to maintain your XenDesktop solution efficiently.
Service Reports Technology Consulting
MCSE Expert Certified Service Reporting Remote Support Services
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all billed support activities. Unlike many independent consultants or small service firms who offer scant documentation or details of services done, each service provided by Progent is accompanied by full documentation. Each Progent staff member has access to the support reports sent by every consultant to every client. The practice of documenting and organizing support records allows more efficient support and avoids a variety of typical problems such as when a support client is effectively held captive to a consultant who refuses to release vital service information.
Mac RAID Remote Support Services
macOS RAID Remote Support Services
Progent's Mac support consultants can assist you with a wide range of system foundation issues such as network architecture, remote and mobile connectivity, internetwork communication, protection, and new technologies including Voice over IP and fast wireless connectivity. For company networks built exclusively on Apple Mac OS X or for environments incorporating a combination of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and depth to deal with the complexity of designing, configuring, and maintaining a network infrastructure that is robust, safe, productive and supportive of your business objectives. Progent can help you deploy Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Apple's Xsan SAN systems. Progent can also provide certified professionals to help you with Cisco routers and switches.
Extended Call Center Computer Consultant
Shared Call Center Integration Support
Progent's Microsoft and Cisco authorized experts provide three service programs to help mid-size and large organizations create a cost-effective and successful internal Computer Support Helpdesk. Progent's consulting services include ROI analysis, process analysis and improvement, management reporting, training of internal personnel, and documentation of processes. Progent's Software Selection and Integration Support Services help companies sift through the various high-quality Help Desk application programs on the market and decide what packages might be too expensive, miss key capabilities, or align poorly with your organization's business goals. Progent also offers short-term staffing for businesses who want to augment their in-house Help Desk team for occasional projects or to substitute for absent or incapacitated personnel.
24-Hour Cisco TelePresence System 3210 Services
SCOPIA Video Conferencing Specialist
Progent can provide the support of a certified engineer with an extensive background deploying technology from the leading telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to plan, configure, expand, or troubleshoot a video conferencing solution that preserves your current investment and maximizes the business value of your information network. Progent also offers the expertise of infrastructure engineers who can assist businesses of all sizes to build and troubleshoot a communications network that provides the speed, dependability, protection, and expandability you need to support your video conferencing/telepresence environment.
After Hours Sun Solaris Online Consulting
IT Consultants Sun Solaris
If your business network combines Sun Solaris technology with Microsoft Windows, Progent can show you how to incorporate your servers into a cohesive network that allows all your operating systems to coexist for simple management, seamless information exchange, high availability, superior performance, and tight security. Progent's Sun Solaris and Microsoft Windows integration support offerings feature IT infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote network help and repair, on-site technical support, and Contact Center services.
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