Allen Expertise for Network Service Providers
Seamless Temporary Staff Help
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing for Network Service Firms in Allen
Progent's consulting services for network service firms in Allen Texas allows your company to offer your clients Progent's consulting expertise and Help Desk Call Center support under your company's brand as a seamless extension of your regular IT support team. This can put you on the fast track to add to your client base, close gaps in your service catalog, create happy clients, and improve your bottom line.
Progent's team of network infrastructure engineers, PC support technicians, IT administrators, and cybersecurity professionals have acted as seamless adjuncts to the support groups of some of the world's biggest IT support businesses. Progent's breadth and depth of technical knowledge allows you to add to the scope of your IT service practice, and Progent's close integration with your support team helps you elevate and preserve your company's brand.
Progent is an IT consulting firm with two decades of background delivering remote consulting services to small and middle-size businesses. Progent is a Microsoft Certified Partner and maintains one of the biggest teams of Cisco CCIE network experts of any private computer services company in the world. Progent has delivered remote IT assistance and consulting to customers in every state in the country. (Check out testimonials from Progent's customers.)
Using Progent's Services Under Your Branding
Progent's reseller program for IT service firms features transparent resale to your customers of world-class services. Progent invoices you exclusively and works under your instructions to provide your clients consulting and support services under your brand. In addition, Progent offers an affordable Off-hours Support Service for clients who need access to 24x7 technical support.
Help Desk Call Center and Ticketing for IT Service Providers
Ticketing systems are the enabling technology behind an efficient service desk. But modern ticketing systems are not only expensive to license and staff, but also challenging to set up and manage. Smaller IT support organizations rarely have the necessary financial or human resources. Progent's Call Center and ticketing program gives IT service organizations a practical way to keep their custom branding while providing their clients world-class desktop support services backed by a best-of-breed ticketing platform and supplemented by rapid escalation to high-level experts.
Features of Progent's Help Desk Call Center and Ticketing Solution for Network Service Providers
Progent's Help Desk and ticketing program for IT service organizations leverages Progent's investments in advanced ticketing technology, a remote desktop support staff, and a group of geographically distributed subject matter experts (SMEs). You can use Progent's ticketing system exclusively or Progent can set up data interchange with your existing ticketing system. The standard and optional features offered with Progent's Service Desk and ticketing program allow you to expand your physical and virtual support volume, the diversity of technical issues your firm can handle, the number of locations you can service, and your overall availability.
Key features of Progent's Help Desk and ticketing solution for IT support firms include:
- Progent's online desktop service staff delivers Level 1 end user assistance with 1-hour service level agreement (SLA) to commence work during standard business hours.
- Normal service times are from 5am to 7pm Pacific Standard Time, five days a week.
- Extended hours support is available at extra cost.
- Optional onsite service in larger metros is available throughout the US at additional cost.
- You retain complete control of your clients and invoicing.
- Your clients enter incident reports through your branded web portal, a toll-free phone number, or by directing a request to your designated email address.
- Every client request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and modified remotely until they are closed.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your SMEs.
Progent's Consulting for IT Service Firms
Progent's consulting expertise for network service firms allows you to become a sole source for practically all IT guidance and troubleshooting your clients may need. You can grow your team and core in-house competencies steadily without having to say no to opportunities owing to a gap in expertise or the absence of bandwidth.
Key features of Progent's Reseller Program for IT Service Providers include:
- Transparent Support: Progent works as a transparent extension of your in-house IT service group, under your direction, and bills you instead of your customer.
- Granular Billing: Progent bills on a per-minute basis to reign in expenses.
- Extensive Reporting: Progent uses an enterprise-class reporting system to ensure that all services performed are fully documented. This makes it easy for support group to transfer service responsibilities to in-house consultants when you have sufficient people and relevant skill sets.
- Safely Grow Your Service Business: You can quickly and affordably take on additional jobs beyond your main areas of excellence and open new geographies without exposure to the risks involved with increasing your head count too rapidly.
- Strengthen Your Name: You can improve your positioning as a comprehensive IT service provider by delivering more solutions to more clients under your own brand.
- Flesh Out Your Services Portfolio: Progent can provide world-class expertise in a broad range of IT disciplines and can be a dependable resource for expanding your IT support business.
- Fast Escalation: With a large roster of high-level technology experts available, Progent can escalate quickly from Tier 1 to Tier 3 support so even the toughest problems can be handled promptly.
- Make Your Customers Happy: Happy customers keep coming back. By joining with Progent, you can continue delivering solutions without ever requiring clients to look for expertise outside the fold.
- Remote Support Professionals: For two decades, Progent has provided online network support ranging from Help Desk services to advanced consulting. Efficient remote service saves money and produces quick solutions.
- Advanced Certifications: Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts have earned top certifications including CISSP-ISSAP, CISA, and GIAC. Find out more about Progent's technology certifications.
Progent's Areas of Expertise for Allen, Texas Organizations
Progent's seasoned team of certified consultants and technical experts can deliver Allen, Texas companies a wide array of remote consulting and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for IT service firms include:
- Exchange Server 2019 Consulting
- Exchange Server 2016 Migration
- Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 11 Migration Support Services
- Windows 10 Configuration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Azure AD Planning
- Office/Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Reporting
- Azure, Amazon AWS, Google Cloud
- Remote IT Support
- Teleworker Support
- Cisco Infrastructure
- Juniper Networks Infrastructure
- Cisco Routers Configuration
- Cybersecurity Consultants
- Disaster Recovery Preparedness
- Penetration Testing
- Firewall Configuration
- Help Desk Call Center Outsourcing
- Desktop Support Services
- Colo Data Center Solutions
- Operations Manager Monitoring
- Configuration Manager Automation
- Microsoft Access Expertise
- Virtualization Management
- Fast, Low-cost .NET Application Development.
- Hyper-V Setup
- VMware vSphere Configuration
- Citrix XenApp Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Support
- BYOD Integration
- Apple iPhone Integration
- Android Smartphone Integration
- Ransomware Defense/Recovery
- Data Backup/Restore Solutions
- Cisco VoIP Technology and Video Conferencing
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E Access Point Setup
- Wi-Fi Site Assessments
Find Out More Details About Progent's Reseller Program for IT Service Firms in Allen, Texas For more information about Progent's reseller support for IT service firms in Allen, Texas, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Call Desk for Remote Workers Online Support Services
Telecommuter Troubleshooting
Progent has 20 years of background helping small and mid-size businesses to plan, deploy, tune, administer, and troubleshoot computer networks that support at-home workers.
64-bit Server Integration Services
CISM Security Security 64-bit Computing Professionals
Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and repair a network-wide move to 64-bit server and desktop operating systems and business applications. Progent can help you pilot your 64-bit infrastructure to make sure it handles all of the key 32-bit applications which you intend to retain as well as the new 64-bit versions of applications you plan to install.
SQL Server 2017 Security and Compliance Online Technical Support
Online Help SQL Server 2017 Automatic Database Tuning
Progent's Microsoft-certified SQL Server 2017 consultants can assist your organization to design and implement a smooth migration from your current SQL Server environment to SQL Server 2017.
Consulting ransomware business recovery
NotPetya ransomware recovery Services
Progent's ransomware experts can help you to assess your ransomware defenses, remotely monitor and guard your IT environment, help with settlement negotiations with a threat actor, and rebuild a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Computer Engineer Microsoft Windows Server 2012 R2
24-7 Windows Server 2012 R2 Virtual Fibre Channel Computer Consulting
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, optimize your infrastructure for local, multi-location, cloud-based, and hybrid datacenters, educate your IT support team, create a corporate-wide security strategy, automate IT administration, help with application development, and generate and validate a DR/BC plan.
Protecting Check Point NGFW Firewalls
Check Point 16000 Firewalls Security Company
Progent's Check Point experts can help you select and configure Check Point Firewall/VPN utilities and appliances based on Check Point's technology to provide an economical and efficient security defense for your corporate network. Progent can also help you integrate other Check Point technologies including Check Point ZoneAlarm and Check Point UTM-1 firewalls with security products from other vendors and offer a central stop for continuing technical support, maintenance, education, and design expertise.
Microsoft Hyper-V Virtual Server Network Engineer
Hyper-V 3.0 Shared Nothing Live Migration Network Consulting
Progent's certified professionals can assist you to analyze the possible benefits of Hyper-V-based virtualization for your company, conduct pilot installations to verify Hyper-V's compatibility with your line-of-business software, evaluate your network and server architecture for smooth operation with virtualization technology, help you in migrating to Windows Server 2008 and configuring Hyper-V, educate your network management personnel to monitor and manage Hyper-V, offer expert consulting help for enhancing the protection of your virtual servers, design and validate business continuity procedures that optimize system uptime, and deliver ongoing consulting and maintenance including affordable online repair and comprehensive Help Desk outsourcing.
Top Quality Private Cloud Virtual Datacenter Hosting Consulting
ProSight Private Cloud Services Technology Professional
Progent's ProSight Virtual hosting services offer small companies a variety of benefits such as reduced capital expenditures, reductions in operational expense, improved management focus, world-class security, enhanced availability, and business continuity.
Consulting Services VMware SRM
VMware vCloud Suite Consult
VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and verify a consistent workflow for restoring applications and services quickly following a breakdown. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. SRM also allows non-intrusive testing for disaster recovery, upgrades and patches and can produce reports to verify full service recovery, validate SLAs and prove compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, configure, test and maintain a disaster recovery system powered by VMware SRM.
UNIX Online Information Technology Consulting
Consulting Services Sun Solaris Remote
Progent offers nationwide remote help and troubleshooting services for companies that operate Sun Solaris environments or whose information systems include a combination of Solaris and Microsoft Windows technology. Online technical support provides maximum return for your information technology budget by protecting user efficiency and shortening the hours charged for network repair services. Advanced online support technology and experienced technicians and consultants combine to enable Progent to solve most IT problems without wasting time and expense by traveling to your site. In the vast majority of cases your IT issues can be dealt with by telephone or via a mix of phone help and online connectivity. Progent can make available Cisco certified CCIE network experts and CISSP certified security specialists to assist with the most difficult network issues.
Enterprise Security Onsite Technical Support
Top Quality Enterprise Windows 2003 Network Consultants
For corporations with branch offices in California or any region covered by Progent's engineers, Progent's Microsoft-Certified network consulting experts and certified Cisco system consultants can provide a range of network support services such as project management, SOX compliance, site relocations, enterprise security, system architecture, on-site or phone-based branch office support, and technical support for colocation hosting facilities. A Progent IT consultant can help you design a multi-office network that makes efficient use of colocation services and Internet data centers. Progent's Microsoft Premier engineers can help major corporations plan, integrate and support major rollouts of the latest releases of Microsoft technology including Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent's CCIE and CCNP consultants can help you deploy Cisco products for connectivity solutions that incorporate basic, high-performance, integrated, and wireless networking.
After Hours Microsoft Exchange 2016 Migration Technology Consulting Services
Exchange 2016 Migration Computer Engineer
Progent can assist your business in any and all facets of your migration to Exchange Server 2016 including planning HA system topology for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your virtual machines (VMs), databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Top Microsoft Certified Expert Exchange 2016 Migration On-site Technical Support
Remote Support Microsoft Exchange Server 2016 Migration Planning
Progent can help you in all facets of your upgrade to Exchange Server 2016 such as planning high availability (HA) architecture for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines, mailbox databases and log files; configuring HLB for high-availability client access services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Project Pilots Consulting Services
Project Implementation Engineers
For advanced project management support, Progent can provide the services of veteran IT professionals with years of experience in IT management, application development, and business process design for organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to assist enterprise clients follow leading practices to ensure that development or deployment projects are completed on time and within budget.
Emergency Firepower Firewalls Support Outsourcing
ASA Firewall with Firepower Setup and Support
Cisco's Firepower Next Generation Firewalls deliver a major performance boost over Cisco's previous-generation ASA 5500-X security appliances and include unified management and automation of modern security capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to plan and execute a smooth migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's cloud-based services to build and centrally manage IT environments that include branch offices, data centers, and cloud resources.
24x7x365 Altaro 365 Total Backup Technical Support
Hornetsecurity Altaro 365 Total Teams Chat Backup Remote Support
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.
Hornetsecurity Altaro VM Backup Replication Information Technology Consulting
Setup and Support Altaro VM Backup Encryption
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud environments and also supports cost-effective cloud backup to Azure Block Blob storage. Headline capabilities include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for minimizing your exposure to data loss, advanced encryption, granular restore capability for individual files and emails, extensive support for Windows Server CSV and VMware vCenter for managing large-scale deployments, and support for Microsoft VSS technology to back up online VMs with zero downtime. Progent is a certified Altaro partner and can provide a broad array of consulting services to assist you to plan, install, manage and troubleshoot a backup/restore solution based on Altaro VM Backup.
Exchange Server 2000 Upgrade Remote Support
MCSE Expert Certified Exchange Server 2000 Consultants
Progent is among the most qualified information technology support firms for integrating e-mail solutions powered by Exchange 2000. Progent is skilled in helping small and mid-size companies get the full advantages of Microsoft Exchange 2000 under common scenarios such as upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server administration.
ProSight ESP Endpoint Protection Services IT Consultants
Modern Network Security Computer Consultants
ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge technologies incorporated within a single agent managed from a unified control. Progent's security and virtualization experts can assist you to plan and implement a ProSight ESP environment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with government and industry data protection standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate action. Progent's consultants can also help you to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware.
System Center Operations Manager Network Consulting
Remote Monitoring and Reporting Consulting Services
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, optimizing and repairing Microsoft SCOM environments and offer companies of any size advanced remote or on-premises consulting services for SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to best practices for tracking network fabric and Microsoft and third-party applications and services. Also, Progent can deliver fast remote or on-premises technical support to assist you to fix serious problems uncovered by SCOM 2012.
24x7 Consultant Azure integration
Microsoft Certified Services Azure Disaster Recovery
Progent can help small companies to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower hardware expense. Microsoft Azure includes a wealth of cloud services and Progent can help you to understand the advantages and limitations of different cloud computing models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and resources and make sure that you sidestep the typical errors small organizations make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to configure firewalls and VPN tunnels and to manage Apple iOS devices and Android handhelds.
At Home Workers Endpoint Security Online Help
At Home Employees Cybersecurity Remote Support
Progent can help small and medium-size businesses to configure network security protection solutions and deliver mitigation expertise needed to support telecommuters.
After Hours Hyper-V Virtual Server Technology Professional
Top Rated Microsoft Certified Expert Hyper-V Server Professional
Progent's certified professionals can help you evaluate the possible advantages of Hyper-V-based server virtualization for your business, perform test implementations to verify Hyper-V's operation with your line-of-business software, evaluate your network architecture for optimal performance with virtualization solutions, help you in moving to Microsoft Windows Server 2008 and setting up Hyper-V, educate your IT personnel to track and administer Hyper-V, provide expert consulting help for enhancing the protection of your virtual servers, design and test disaster recovery procedures that maximize system uptime, and provide continuing consulting and maintenance including low-cost remote troubleshooting and turn-key Help Desk outsourcing.
Consulting Services Microsoft Windows Server 2012 Clusters
Failover Clusters Windows Server 2012 R2 Troubleshooting
Progent's Microsoft-certified failover clustering consultants can help you to assess the benefits of utilizing Windows Server 2012 failover clustering technology to create a powerful high-availability/disaster recovery solution, help your organization to design and install a Windows Server 2012 system, provide online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual ones, and help you to streamline the management of failover clusters.
24 Hour Microsoft SCOM 2012 R2 Network Consultants
System Center 2007 Technical Support
Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, enhancing and fixing System Center Operations Manager environments and offer companies of any size expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also help you to import and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to assist you to fix critical problems uncovered by Microsoft SCOM 2012.
Network Infrastructure Monitoring Engineer
Ransomware Recovery Specialist
Progent's ProSight family of managed services are designed to provide businesses who have small internal network support staffs with affordable help from enterprise-class management tools and consulting expertise. Benefits of Progent's ProSight line of managed IT services include predictable network maintenance costs, automation of routine management tasks, ongoing adoption of new information technology, smooth transition from legacy systems to current solutions, improved fit between computer technology with business goals, access to seasoned IT experts, and freeing up management to concentrate on business instead of ever-changing information technology.
Dynamics GP Visual Studio Professional
Dynamics GP Visual Studio Specialists
Progent's background providing Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools make it possible to design custom line-of-business applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP reporting services can help you design reports that allow you to analyze your business more thoroughly, transforming uncooked information into valuable insights into your business.
Exchange 2019 Integration Technical Support
Exchange 2019 Disk Availability Group Professionals
Progent can assist you in any phase of your migration to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 Core for hosting Exchange; planning HA system topology for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and implementing Hyper-V; setting up hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook.
Remote Support Microsoft Exchange 2000 Upgrade
Upgrading Exchange 2000
Progent is one of the most qualified information technology consulting companies for integrating e-mail solutions powered by Exchange 2000. Progent specializes in helping small businesses get all the advantages of Microsoft Exchange Server 2000 for common scenarios such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 administration.
At Home Workers Endpoint Security Computer Consultants
IT Services Offsite Workforce Cybersecurity
Progent can help small and mid-size businesses to configure cybersecurity defense solutions and deliver cleanup services for at-home workers.
ISA 2006 Firewall Consultants
Microsoft Certified Partner ISA 2006 Consulting Services
ISA 2006 is a multi-functional gateway that offers a fully integrated application layer firewall, VPN, and web caching solution for safeguarding the Internet-facing networks of any organization against a broad range of attacks. Progent's Microsoft ISA Server support professionals can show you how to plan, cost-justify, pilot, implement, configure and manage the any version of ISA Server 2006 on your network.
After Hours Integration Support SBS
SBS 2011 Configuration
Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the foundation for a powerful but manageable IT network. The technical sophistication of the Microsoft .NET products bundled with Small Business Server 2011 calls for a computer support expert with hands-on experience designing and building cohesive, comprehensive business technology environments. Progent's Microsoft Small Business Server professionals have an average of over 10 years of background supporting computer systems powered by Microsoft products. This background assures you results in installing, managing, and maintaining network environments that include the Small Business Server package of servers and applications.
iPad and Outlook Web App Technical Support Services
Top Rated Macintosh and Exchange Computer Engineer
Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft certified experts can help you set up Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with teammates who run Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to get and send email, search the GAL, copy addresses, synchronize appointments, and invite people to conferences with your Microsoft Exchange account. Progent will verify that your Exchange Server is properly set up and that LDAP and Outlook Web connectivity are enabled. Progent also can provide specialized onsite Entourage education.
SCCM 2012 Migration Computer Consultant
SCCM 2012 Software Inventory Consultants
Progent can help your organization to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to Configuration Manager 2012 from a legacy change management platform or help you to modify your existing SCCM 2012 ecosystem to support your evolving IT requirements. In addition, Progent can help you to build a software foundation that fully supports SCCM 2012 by delivering advanced consulting support for related Microsoft technologies including Active Directory Domain Services (ADDS), SQL SSRS, and IIS.
Android and SharePoint integration Help and Support
Android and Cisco Jabber Support Services
Progent's seasoned group of network consultants and subject matter specialists have years of experience delivering online and onsite support for businesses of all sizes who want to integrate Android phones into their information networks so that mobile clients can communicate and collaborate from virtually anywhere. Progent offers the breadth of skills to resolve technical issues that span multiple vendors and that entail a combination of older and current technology. Progent offers cost-effective online technical support to help you with any stage of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed technical support to assist you to resolve especially stubborn technical issues, or Progent can provide outsourced or co-sourced project management services to ensure that you complete strategic IT initiatives on schedule and within budget. Progent can help with local, cloud-centric, or hybrid network environments and offers support for all major operating systems, apps, management utilities and hardware infrastructure. Progent also offers customized group or one-on-one classes to help you manage and use Android phones and tablets to maximize their business value.
VMware Site Recovery Manager Audit Reporting Consultant Services
VMware Site Recovery Manager Testing Engineer
VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and verify a repeatable workflow for restoring applications and services rapidly following an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, updates and patches and can generate audit reports to verify complete service recovery, validate SLAs and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, configure, test and manage a disaster recovery solution powered by VMware Site Recovery Manager.
