Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a target network. For this reason, ransomware attacks are typically unleashed on weekends and at night, when IT personnel may be slower to recognize a penetration and are least able to organize a quick and coordinated response. The more lateral movement ransomware is able to manage inside a target's system, the longer it takes to recover basic operations and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide you to take the time-critical first phase in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware engineers can assist businesses in the Allen area to locate and isolate infected servers and endpoints and protect undamaged assets from being penetrated.

If your network has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Allen
Modern variants of crypto-ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online data and attack any available system restores and backups. Files synched to the cloud can also be corrupted. For a vulnerable network, this can make automated recovery almost impossible and basically knocks the IT system back to square one. So-called Threat Actors (TAs), the hackers responsible for ransomware attack, insist on a ransom payment in exchange for the decryption tools required to unlock scrambled data. Ransomware assaults also try to steal (or "exfiltrate") information and TAs demand an additional ransom in exchange for not publishing this information or selling it. Even if you are able to restore your system to a tolerable date in time, exfiltration can pose a big problem according to the sensitivity of the downloaded data.

The recovery work after a ransomware penetration involves several distinct stages, the majority of which can be performed concurrently if the recovery workgroup has enough members with the required skill sets.

  • Quarantine: This time-critical initial step requires blocking the lateral progress of the attack across your IT system. The longer a ransomware attack is permitted to run unrestricted, the more complex and more expensive the restoration effort. Because of this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware response experts. Quarantine processes include cutting off infected endpoint devices from the network to restrict the spread, documenting the IT system, and protecting entry points.
  • System continuity: This involves restoring the IT system to a minimal useful level of capability with the shortest possible downtime. This process is usually the top priority for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This activity also requires the broadest array of IT skills that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, office and line-of-business apps, network topology, and protected remote access management. Progent's ransomware recovery team uses state-of-the-art collaboration tools to organize the complex restoration process. Progent appreciates the importance of working rapidly, tirelessly, and in concert with a client's managers and IT group to prioritize tasks and to get vital resources on line again as quickly as possible.
  • Data restoration: The work necessary to restore data damaged by a ransomware attack depends on the condition of the systems, how many files are encrypted, and what recovery methods are needed. Ransomware assaults can take down key databases which, if not properly shut down, may have to be rebuilt from the beginning. This can apply to DNS and AD databases. Microsoft Exchange and Microsoft SQL Server rely on Active Directory, and many manufacturing and other business-critical applications depend on SQL Server. Often some detective work could be needed to find clean data. For example, undamaged OST files may exist on staff PCs and notebooks that were not connected during the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to protect against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including root users.
  • Setting up advanced antivirus/ransomware defense: Progent's Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to offer small and medium-sized businesses the advantages of the identical anti-virus tools implemented by some of the world's biggest corporations including Walmart, Visa, and Salesforce. By delivering in-line malware filtering, classification, containment, recovery and analysis in a single integrated platform, Progent's ASM reduces TCO, simplifies management, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent has experience negotiating ransom settlements with threat actors. This calls for close co-operation with the ransomware victim and the insurance carrier, if there is one. Services consist of determining the type of ransomware used in the assault; identifying and establishing communications the hacker; testing decryption capabilities; budgeting a settlement amount with the ransomware victim and the insurance carrier; negotiating a settlement amount and schedule with the hacker; checking compliance with anti-money laundering sanctions; overseeing the crypto-currency transfer to the TA; acquiring, learning, and operating the decryption tool; debugging failed files; building a pristine environment; mapping and reconnecting datastores to match precisely their pre-encryption state; and reprovisioning computers and software services.
  • Forensics: This activity is aimed at discovering the ransomware attack's storyline across the targeted network from beginning to end. This history of how a ransomware attack travelled through the network assists you to evaluate the impact and highlights vulnerabilities in security policies or work habits that should be corrected to avoid future breaches. Forensics entails the examination of all logs, registry, GPO, Active Directory, DNS, routers, firewalls, schedulers, and basic Windows systems to check for variations. Forensics is commonly assigned a high priority by the cyber insurance provider. Since forensics can take time, it is critical that other important recovery processes like business resumption are pursued in parallel. Progent has a large roster of IT and security experts with the skills required to carry out activities for containment, business resumption, and data recovery without interfering with forensic analysis.
Progent's Background
Progent has delivered remote and onsite network services throughout the United States for over 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes professionals who have been awarded advanced certifications in core technologies including Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity consultants have earned prestigious certifications such as CISA, CISSP-ISSAP, GIAC, and CMMC 2.0. (Refer to Progent's certifications). Progent also offers guidance in financial management and Enterprise Resource Planning software. This breadth of skills allows Progent to salvage and integrate the surviving parts of your information system after a ransomware assault and reconstruct them rapidly into an operational network. Progent has worked with top insurance carriers like Chubb to help businesses recover from ransomware attacks.

Contact Progent for Ransomware System Restoration Services in Allen
For ransomware system recovery consulting services in the Allen metro area, phone Progent at 800-462-8800 or see Contact Progent.



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    Progent offers fast and affordable remote access to a certified Oracle database administration consultant or an Oracle application programmer. Progent offers advanced database administration services for any version of Oracle's RDBMS platform and can also assist you to design, build, update, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also provides support for Data Guard replication tools and Oracle Recovery Manager.

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    Progent's support services for software/firmware update management offer businesses of any size a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, endpoints printers, network appliances such as routers and Wi-Fi access points, and Internet-of-Things (IoT) devices like alarms and health monitors.

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    Progent's network consultants can help your company to streamline desktop PC software update deployment by providing support for management platforms that include Configuration Manager 2007, SMS 2003, and WSUS.

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    If you are developing UNIX-based software in an environment that has MS Windows-based processors, PCs, and office productivity products, Progent offers full-service network support outsourcing that allows you to concentrate on your field of strategic know-how without the continual distraction of maintaining your company information system. Through the use of automated network monitoring and by delivering online and on-site support when your company needs it, Progent represents an economical solution for maintaining an information system that provides excellent dependability, security, and performance. Progent's developer support services feature full-service network support outsourcing, virtual server infrastructure, remote and on-premises support and troubleshooting, proactive network monitoring services, and Contact Center outsourcing.

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    Progent's Microsoft Premier professionals offer expert consulting for corporate-wide deployments of Microsoft Exchange 2007. Progent's consultants can help you plan multi-location Exchange Server rollouts or updates and can supply local personnel to help large companies with installations of Microsoft Exchange in the or any area served by Progent's consultants.

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    Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes security and compliance settings management, inventories network resources, protects against company data leakage, performs health reporting, enables secure self service, and delivers a common point of control for managing mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration experts can help you with any aspect of planning, installing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.

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    Progent's professionals offer experience in a variety of technologies relevant to mobile connectivity including network topology, Activesync, wireless security, mobile email, Windows Mobile, Research in Motion Blackberry, and mobile software programming. Progent's Microsoft certified consultants can save your organization time and money by using their wireless expertise to show you how to choose and configure mobile networking solutions that fit the needs of your business. Progent can also optimize your network architecture so that mobile handhelds work better.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer centralized management of modern security features like application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to design and carry out a smooth upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's cloud-based services to build and centrally manage IT ecosystems that include branch offices, data centers, private clouds and public clouds.

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    Progent makes use of the Flexential Tampa colocation center primarily to provide private cloud hosting services. Progent maintains a group of IT experts based in the Tampa area, and Progent can also provide online support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware specialists, and veteran disaster recovery/business continuity planning consultants. Progent can also assist you to design and execute a migration to the Flexential data center with services like designing solution architecture, recommending hardware components, system setup and validation, troubleshooting, setting up online network management, and training your IT support team.

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    Progent's managed services for patch management offer businesses of all sizes a flexible and affordable alternative for assessing, validating, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like printers and scanners, network infrastructure appliances like switches and Wi-Fi access points, and IoT devices like alarms and robotics.

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