Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way through a network. Because of this, ransomware assaults are commonly launched on weekends and at night, when support staff are likely to be slower to become aware of a penetration and are less able to mount a quick and coordinated defense. The more lateral progress ransomware can make inside a target's system, the more time it takes to recover basic IT services and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to guide organizations to complete the time-critical first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineer can assist businesses in the Allen area to locate and quarantine breached devices and guard clean resources from being penetrated.

If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Allen
Modern strains of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and invade any available system restores. Data synchronized to the cloud can also be impacted. For a vulnerable environment, this can make system restoration nearly impossible and basically knocks the IT system back to the beginning. Threat Actors (TAs), the hackers responsible for ransomware assault, demand a ransom fee in exchange for the decryption tools needed to unlock scrambled files. Ransomware assaults also attempt to steal (or "exfiltrate") files and hackers require an additional settlement in exchange for not publishing this data on the dark web. Even if you can restore your network to an acceptable date in time, exfiltration can pose a big issue according to the nature of the downloaded data.

The restoration work subsequent to ransomware penetration involves a number of distinct phases, most of which can be performed concurrently if the response workgroup has a sufficient number of people with the necessary experience.

  • Quarantine: This time-critical first step requires arresting the lateral progress of ransomware across your network. The more time a ransomware assault is allowed to go unrestricted, the longer and more costly the recovery effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by veteran ransomware response engineers. Quarantine activities consist of cutting off affected endpoints from the rest of network to block the contagion, documenting the IT system, and protecting entry points.
  • System continuity: This covers restoring the network to a minimal useful degree of capability with the least delay. This effort is typically the highest priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their business. This activity also requires the widest array of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, productivity and line-of-business apps, network architecture, and safe endpoint access. Progent's ransomware recovery experts use state-of-the-art collaboration platforms to coordinate the complicated restoration process. Progent understands the importance of working rapidly, continuously, and in unison with a customer's managers and network support group to prioritize activity and to get critical resources back online as quickly as possible.
  • Data recovery: The effort necessary to recover files damaged by a ransomware assault varies according to the condition of the systems, how many files are encrypted, and what restore methods are required. Ransomware attacks can destroy pivotal databases which, if not properly closed, may have to be reconstructed from scratch. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server rely on AD, and many financial and other business-critical platforms are powered by Microsoft SQL Server. Some detective work may be required to find clean data. For instance, undamaged OST files may have survived on employees' desktop computers and notebooks that were off line during the assault.
  • Setting up modern antivirus/ransomware protection: Progent's ProSight ASM offers small and medium-sized businesses the benefits of the same anti-virus tools used by some of the world's biggest enterprises such as Netflix, Visa, and Salesforce. By providing in-line malware blocking, detection, mitigation, restoration and forensics in one integrated platform, Progent's Active Security Monitoring cuts TCO, streamlines administration, and expedites operational continuity. The next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
  • Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with threat actors. This requires working closely with the ransomware victim and the cyber insurance carrier, if there is one. Services consist of determining the kind of ransomware involved in the assault; identifying and establishing communications the hacker persona; verifying decryption tool; budgeting a settlement amount with the victim and the cyber insurance provider; establishing a settlement amount and timeline with the TA; confirming adherence to anti-money laundering sanctions; carrying out the crypto-currency payment to the TA; receiving, reviewing, and operating the decryption tool; troubleshooting failed files; creating a pristine environment; mapping and connecting datastores to match exactly their pre-attack state; and reprovisioning physical and virtual devices and software services.
  • Forensics: This activity involves discovering the ransomware assault's progress across the targeted network from start to finish. This history of the way a ransomware assault progressed through the network assists you to evaluate the impact and uncovers weaknesses in rules or processes that should be rectified to avoid later break-ins. Forensics involves the examination of all logs, registry, GPO, Active Directory (AD), DNS, routers, firewalls, schedulers, and basic Windows systems to look for anomalies. Forensics is usually given a top priority by the insurance provider. Because forensics can be time consuming, it is critical that other important recovery processes like operational resumption are pursued concurrently. Progent has a large roster of information technology and security experts with the knowledge and experience needed to perform the work of containment, business resumption, and data recovery without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered online and onsite network services throughout the United States for more than 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes consultants who have been awarded advanced certifications in core technologies including Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's data security experts have earned prestigious certifications including CISM, CISSP, and GIAC. (See Progent's certifications). Progent also offers top-tier support in financial management and Enterprise Resource Planning application software. This scope of skills gives Progent the ability to salvage and integrate the undamaged pieces of your information system following a ransomware attack and rebuild them quickly into a viable network. Progent has collaborated with top insurance carriers like Chubb to help organizations clean up after ransomware attacks.

Contact Progent for Ransomware Cleanup Consulting Services in Allen
For ransomware cleanup consulting in the Allen area, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent's ProSight Virtual hosting services offer small companies a variety of advantages including reduced capital expenditures, savings on operational costs, better management focus, enterprise-class protection, enhanced availability, and business continuity.

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    Progent offers several network security packages intended to provide larger corporations an impartial and comprehensive network security assessment from a team of certified security engineers. All Progent's security assessment bundles feature a collection of procedures like network scans from inside and from beyond your corporate security perimeter, expert analysis of scan results by certified security engineers, creation of a report documenting the findings, plus a live high-level executive summary and an in-depth live outbrief for internal IT administrators.

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    Progent can show you how to prepare and execute an efficient migration to Microsoft Dynamics GP so that you retain your information, strengthen your security, modernize your management reporting, take full advantage of Microsoft Office support, and reduce productivity interruption by designing and following a smart migration strategy. Progent can also help educate new Dynamics GP 2010 users so you don't waste productivity. Progent can enhance your financial reports and business analytics by offering Crystal Reports consulting, FRx assistance, and Microsoft Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce specialized business applications and eCommerce solutions that work transparently with Dynamics GP.

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    Progentís Microsoft-certified consultants offer small and mid-size businesses world-class consulting support for Microsoft Systems Management Server and Configuration Manager, Microsoft's standard tools for change and deployment automation. Configuration Manager 2007 is Microsoft's new title for the change management solution previously known as Systems Management Server. Configuration Manager offers a range of enhancements to Systems Management Server including comprehensive automation, built-in Windows Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progentís Microsoft certified consulting professionals can help you use Systems Management Server or Configuration Manager effectively for automated OS and application software installation, security patch administration, software tracking, and software license reconciliation. Progent's engineers can also help your company to migrate efficiently from SMS Server 2003 to System Center Configuration Manager 2007.

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    Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies over a quarter century of experience assisting manufacturing, distribution and service organizations to manage complex supply chains and streamline key business processes to get products to market quickly and adhere to customer schedules consistently. Progent offers the skills of an ERP specialist with over 20 years of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises consulting that spans from as-needed guidance to comprehensive solution design and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, customization, CPQ, web site integration, debugging, ETL, Excel and SQL integration, training, and DBA services.

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    Remote continuous network monitoring, proactive alerts, and periodic reports are vital to preserving the health of your network and eliminating preventable and expensive downtime. Remote Monitoring and Management technology has advanced to the point that businesses of any size can afford a degree of protection that was previously reserved for large enterprises. Progent offers a variety Remote Monitoring and Management options available as low-cost service packages designed to assist your company to identify and resolve a most IT network problems before they get big enough to impact productivity.

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    If your business runs a Sun Solaris network or a mixed-platform computer system, Progent's CISM and CISSP-premier consultants can help your whole organization in a broad range of security topics such as security administration practices, security design and models, access management products and techniques, software development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and workplace recovery preparedness. CISM and ISSAP define the fundamental skills and worldwide standards of knowledge that information security professionals are expected to master. These certification give executive management the assurance that those who have achieved their CISM or ISSAP qualification have the experience and theory to deliver world-class security support and engineering services.

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    The Progent Test and Training Lab located at the QTS Internet Data Center can be used for testing mission-critical applications, developing cost-effective system upgrade methodologies, assessing and optimizing performance, planning or verifying disaster recovery strategies, mitigating compatibility issues, and establishing training systems for new products and technologies. For Progent customers who lack adequate internal resources to configure proper pilot environments, the lab cuts capital costs and engineering risk and helps keep vital IT projects on schedule.

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    Progent provides live remote training for a range of client applications and operating systems such as Office and Office 365 Excel, Word, Access and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Remote instruction provides the advantages of traditional physical classroom instruction, including immediate communication between clients and trainers, but eliminates the costs of transportation and the challenge of trying to accommodate the availability of multiple students. Offered to single students or groups of all sizes, Progent's virtual training allows the trainer to run the seminar from an online office and the clients can be dispersed throughout a campus or across the the U.S. Virtual training deploys powerful learning tools such as virtual white boards, real-time questions, and collaborative desktops. Sessions can be short and targeted to specific subjects or longer in time and wider in scope.

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