To get fast online help with data security issues, companies in Allen Texas can find world-class support by contacting Progent's certified security engineers. Progent's remote service staff is ready to offer fast and affordable help with security crises that are impacting the productivity of your IT network. Progent's accredited engineers are premier to support environments based on Microsoft, Linux, Apple macOS and OS X, and popular versions of UNIX. Progent can deliver advanced support for vital cybersecurity and recovery technologies like AI-driven End Point Protection and Response, Managed Detection and Response, complete system restoration validation and testing, immutable backup, and off-premises backup. Progent's broad array of services covers firewall expertise, email security, protected system architecture, and business continuity preparedness. Progent's technical support team has earned the industry's top security credentials including Certified Information Security Manager and Certified Information Systems Security Professional (CISSP).

Progent offers online security support services on a by-the-minute basis without minimum call duration and no extra fees for setup or off-hour support. By charging per minute and by providing world-class support, Progent's pricing policy keeps costs under control and eliminates scenarios where simple solutions result in big bills.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when support staff may take longer to become aware of a break-in and are less able to organize a rapid and forceful defense. The more lateral progress ransomware is able to make within a victim's system, the longer it takes to restore core IT services and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to help organizations to take the time-critical first steps in responding to a ransomware assault by putting out the fire. Progent's remote ransomware engineers can help businesses to locate and quarantine infected servers and endpoints and protect undamaged assets from being compromised. If your system has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our Network Has Been Attacked: What Are We Supposed to Do Now?
Network Security ConsultingIf your business is now fighting a network security emergency other than ransomware, go to Progent's Emergency Online Network Support to see how to get fast aid. Progent maintains a pool of veteran network security experts who offer remote and onsite assistance that includes threat containment, mitigation, recovery, forensics, and enhancement of your cybersecurity posture to protect against future attacks.

For organizations who have planned in advance for an attack, the formal post-attack handling model promoted by Global Information Assurance Certification is Progent's preferred method of responding to a serious security incident.

Overview of Progent's Security Expertise
Managing network protection plus preparedness for restoring critical information and systems following a security breach demands an on-going effort involving a variety of technologies and processes. Progent's certified security engineers can support your business at any level in your attempt to safeguard your IT system, from security assessments to designing a comprehensive security plan. Some technologies covered by Progent's experts include Planning and Implementation, Data Recovery and Security Forensics, and Outsourced Protection from Email-Borne Threats.

Planning and Building Secure Environments
Any business ought to develop a thoroughly considered security plan that includes both proactive and reactive elements. The proactive strategy is a collection of precautions that works to minimize vulnerabilities. The reactive strategy defines procedures to assist IT staff to assess the damage resulting from a breach, repair the damage, record the event, and restore business activity as soon as feasible. Progent can show you how to build protection into your business operations. Progent can install scanning software, define and build a safe computer architecture, and recommend procedures and policies to optimize the protection of your network. Progent's security professionals are available to help you to set up a firewall, deploy protected remote access to e-mail and data, and configure an efficient VPN.

If you are looking for an affordable option for jobbing out your security administration, Progent's Round-the-clock Monitoring Packages include non-stop online network monitoring and quick response to problems.

Hybrid Cloud Solutions
Progent can help your IT team you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud hosted resources and that are compliant with government security requirements. (Find out about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)

System Restoration and Security Forensics
Progent has expertise in restoring systems and servers that have been compromised, are suspect, or have failed following a security breakdown. Progent can help evaluate the damage caused by the assault, restore ordinary functions, and recover information lost as a result of the event. Progent's certified specialists can also manage a comprehensive failure evaluation by examining activity logs and using other advanced assessment tools. Progent's background with security consulting minimizes your downtime and permits Progent to recommend effective ways to avoid or contain new assaults.

Ransomware Removal and Recovery Services
Progent can provide the services of seasoned ransomware recovery consultants with the skills to restore an information system victimized by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or MongoLock. To find out more, see ransomware cleanup and restoration consulting.

Work-from-Home Security Solutions
At-home workers typically utilize their personal computers and usually work in a unsecured physical area. This situation increases their vulnerability to malware attacks and requires careful deployment of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough end-user training, and the creation of policies built on best practices. Progent's seasoned group of at-home workforce support consultants can help your business to design, deploy and manage a compliant cybersecurity solution that guards vital IT assets in environments that incorporate at-home workers.

Software/Firmware Update Management Services
Progent's support services for patch management offer organizations of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, applying, and documenting updates to your dynamic information system. In addition to optimizing the security and functionality of your computer environment, Progent's patch management services permit your in-house IT team to concentrate on line-of-business initiatives and tasks that derive the highest business value from your network. Find out more about Progent's software/firmware update management support services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric threat management platform that features computer learning algorithms and expert services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be loaded in a few minutes to defend endpoints against increasingly sophisticated assaults including ransomware, familiar and zero-day malware, trojans, hacking tools, memory exploits, script misuse, harmful macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and dealer and manages thousands of endpoints secured by SentinelOne technology. SentinelOne is invariably the initial endpoint response tool activated by Progent to gain control and visibility of a customer's system in the first stages of a ransomware recovery. For additional details, see Progent's SentinelOne-powered Extended Detection and Response expertise.

Support for's NodeZero Pentest Solutions
NodeZero from is a leading-edge penetration test (pentest) platform that supports repeated, concurrent, automated testing of your internal and perimeter network so you can find, rank, remediate, and confirm security vulnerabilities before threat actors can take advantage of them. Progent offers the expertise of a NodeZero Certified Operator who can help you to use NodeZero to perform comprehensive pentests of your perimeter and your internal network so you can determine your current security posture. Progent's NodeZero experts can also help you to harden your existing network security and can help you to design and deploy a unified cybersecurity strategy that simplifies management and provides maximum protection for on-prem, cloud-based, and perimeter IT resources. To find out more information about Progent's threat assessment services based on on NodeZero's PEN test products, see Consulting Services for NodeZero's PEN Test Platform.

Stealth Penetration Security Assessment Services
Stealth intrusion testing is a key part of any comprehensive IT system security plan. Progent's security experts can perform extensive penetration checks without the awareness of your organization's internal network support staff. Unannounced penetration checking uncovers whether existing security monitoring systems such as intrusion detection warnings and event history analysis are properly set up and actively monitored. Progent can provide ongoing autonomous PEN testing to map your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, stolen credentials, skipped patches, and ill-advised IT product defaults can be chained together by threat actors into the multi-front attacks common to modern strains of ransomware. Get additional information about Progent's Stealth Penetration Intrusion Assessment Consultants.

Progent's Fixed-price Managed Services for Information Assurance
Progent's affordable ProSight line of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes SentinelOne's cutting edge behavior-based analysis technology to defend endpoints as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely escape traditional signature-based anti-virus products. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to manage the entire malware attack lifecycle including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge technologies packaged within a single agent managed from a single console. Progent's data protection and virtualization consultants can assist you to plan and configure a ProSight ESP environment that meets your organization's unique requirements and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent action. Progent can also assist your company to install and verify a backup and restore system like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

ProSight DPS: Managed Cloud Backup and Recovery
Progent has worked with leading backup technology companies to create ProSight Data Protection Services (DPS), a family of subscription-based offerings that provide backup-as-a-service (BaaS). All ProSight DPS products manage and monitor your backup processes and enable non-disruptive backup and fast recovery of vital files, applications, images, plus Hyper-V and VMware virtual machines. ProSight DPS helps you protect against data loss resulting from equipment failures, natural calamities, fire, cyber attacks like ransomware, human error, ill-intentioned employees, or application glitches. Managed services available in the ProSight Data Protection product line include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent consultant can help you to identify which of these fully managed services are most appropriate for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top information security vendors to deliver web-based control and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper level of analysis for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA managed services incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Android, and other out-of-band devices. With 2FA, when you sign into a protected online account and give your password you are requested to verify your identity on a device that only you possess and that uses a different ("out-of-band") network channel. A wide selection of out-of-band devices can be used as this second means of ID validation including an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You can designate multiple verification devices. To find out more about ProSight Duo two-factor identity authentication services, see Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host configured and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hardware environment without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard data related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as half of time spent searching for critical information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it. Learn more details about Progent's ProSight IT Asset Management service.

Special Security Expertise Offered by Progent
Progent's veteran consultants can provide unique specialized help in vital areas of IT protection such as:

Information Risk Audits and Security Compliance Assessment
Progent provides experience with security evaluation tools such as Microsoft Baseline Security Analyzer or LANguard for conducting a variety of automatic network scans to uncover potential security gaps. Progent has broad skills with these and similar utilities and can assist you to analyze audit reports and respond efficiently. Progent's security consultants also offer web application validation and can conduct thorough evaluation of enterprise-wide security to assess your company's compliance with important worldwide security standards such as FISMA, PCI, and ISO 17799. Also, Progent can assess the strength of your wireless protection including in-place wireless equipment as well as mobile devices. Learn the details about Progent's Information Risk Evaluation and Security Compliance Testing.

Cisco Network Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Consulting
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can provide world-class technical support for Cisco's entire family of security and Virtual Private Network (VPN) products including PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM, secure broadband and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Read additional details about Cisco Protection, VPN and Aironet Wireless Support.

Additional Firewall and VPN Consulting Services
In addition to being expert in a broad array of security technologies available from Microsoft and Cisco, Progent can provide companies of any size expert engineering services for security products from other major firewall and Virtual Private Network (VPN) suppliers. Progent's engineers offer:

Certified Information Security Manager Security Consulting Expertise
Certified Information Security Manager Experts for Allen TexasCertified Information Security Manager (CISM) identifies the fundamental competencies and worldwide standards of performance that information security professionals are required to master. It offers executive management the assurance that those who have been awarded their CISM possess the background and knowledge to offer effective security management and consulting services. Progent can provide a CISM-certified expert to assist your organization in vital security areas including information security governance, vulnerability management, data security program control, and crisis response management.

Get more details about Progent's Certified Information Security Manager (CISM) Security Consulting Services.

CISSP Security Consulting Services
CISSP Premier Network Security Experts for Allen TexasProgent's CISSP consultants are cybersecurity specialists who have been awarded CISSP certification as a result of verified experience, rigorous study, and exhaustive testing. CISSP qualification recognizes expertise in an international standard for information security. American National Standards Institute has granted the CISSP status accreditation in the area of information security under ISO/IEC 17024. Areas of knowledge included under CISSP include cybersecurity administration practices, security design and test systems, access permission methodology, software development security, operations security, hardware security, encryption, telecommunications, network security, and disaster recovery planning.

Get more details about Progent's CISSP Consulting Services.

CISSP-ISSAP Premier Consultants for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals for Allen TexasProgent's ISSAP Premier cybersecurity consultants are specialists who have earned ISSAP accreditation as a result of rigorous testing and substantial hands-on work with network security design. ISSAP security experts have acquired comprehensive understanding of access management mechanisms and techniques, phone system and network infrastructure security, cryptography, requirements analysis, business continuity and DRP, and physical security. Progent's ISSAP-certified security consultants can assist your business with all phases of architecture security.

Read more details about Progent's ISSAP Accredited Protected IT Infrastructure Consulting Support.

CISSP-ISSEP Certified Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity expert to assist your enterprise to follow modern system security engineering principles and processes in system development, review system security designs based on security engineering leading practices, create viable system designs that include compliant security mechanisms for all critical system functions, define efficient design and configuration strategies to provide operational security, perform in-depth risk analysis, and propose practical security models that balance your operational requirements with your organization's risk tolerance.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Professional Expertise
Certified Information Systems Auditor (CISA) Experts for Allen TexasThe Certified Information Systems Auditor (CISA) accreditation is a globally recognized qualification that signifies mastery in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation has candidates pass an exhaustive examination administered by the ISACA professional association. Progent can provide the services of a CISA-Premier security audit professional trained to assist companies in the areas of information systems audit services, information technology governance, systems and architecture lifecycle, information technology support, safeguarding data assets, and business continuity planning.

Read additional details concerning Progent's Certified Information Systems Auditor (CISA) Professional Services.

CRISC-certified IT Risk Management Experts
CRISC Risk Consultants for Allen TexasThe CRISC program was initiated by ISACA to validate an IT professional's ability to design, implement, and support IS controls to mitigate network risk. Progent can provide the expertise of a CRISC-certified consultant to assist your company to develop and carry out a business continuity or disaster recovery strategy based on leading practices identified by CRISC and geared to match your company's risk appetite, business goals, and budgetary guidelines. Progent's network risk management expertise is complementary to the services provided by Progent's CISA-Premier consultants for objectively auditing your IT management mechanisms and with the services of Progent's CISM-certified experts for designing security policies and procedures.

Learn more information concerning Progent's CRISC Risk Management Services.

GIAC Professional Services
Security Experts with GIAC Certification for Allen TexasGlobal Information Assurance Certification was founded in 1999 to certify the knowledge of network security engineers. GIAC's mission is to ensure that an accredited security consultant possesses the skills necessary to deliver services in important areas of system, information, and program security. GIAC certifications are acknowledged by companies and institutions around the world including U.S. National Security Agency (NSA). Progent offers the help of GIAC certified professionals for all of the network security services addressed under GIAC certification programs such as assessing IT infrastructure, incident handling, traffic analysis, web-based application security, and SIEM solutions.

Learn additional information concerning Progent's GIAC Information Assurance Support.

Depend on Progent for Computer Security Help
If your organization is located in Allen Texas and you want network security consulting expertise, telephone Progent at 800-993-9400 or visit Contact Progent.

Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.

Onsite IT Consulting
Progent locations in Dallas Metro Area

City Address Phone Link
Addison 5080 Spectrum Drive, #1000
Addison, TX 75001
United States
(469) 317-9411 Addison Network Support Services
Allen 1333 W McDermott, Suite 150
Allen, TX 75013
United States
(469) 342-0443 Allen Network Support Services
Arlington 500 E Front St, #160
Arlington, TX 76011
United States
(817) 751-7716 Arlington Network Support Services
Dallas 3710 Rawlins St, Suite 1420
Dallas, TX 75219
United States
(214) 446-3777 Dallas Network Support Services
Fort Worth 1617 Park Place Avenue
Fort Worth, TX 76110
United States
(682) 267-0022 Fort Worth Network Support Services
Garland 675 Town Square Blvd, Suite 200 Building 1A
Garland, TX 75040
United States
(469) 649-1400 Garland Network Support Services
Irving 5000 Riverside Dr, Suite 100 Bldg 6
Irving, TX 75202
United States
(469) 565-9652 Irving Network Support Services
Plano 5700 Granite Pkwy, Suite 200
Plano, TX 75024
United States
(469) 929-2939 Plano Network Support Services
Southlake 550 Reserve Street, Suite 190 & 250
Southlake, TX 76092
United States
(817) 756-6968 Southlake Network Support Services

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    The clustering technology built into the Datacenter and Enterprise editions of Windows Server 2008 is radically re-engineered to streamline the installation, setup, and management of clusters that provide greater levels of network dependability, protection, performance, and versatility. New or improved features include cluster Validation, easier configuration and deployment, unified cluster management, redesigned cluster architecture for increased uptime, better protection and quorum structure, elimination of failure points, greater storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's consultants can help you assess the business benefits of Windows clustering, plan and execute a deployment, train your IT staff to manage your cluster environment, deliver ongoing consulting and support services, and create and validate a disaster recovery procedure.

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    Windows Server 2008 R2 offers outstanding levels of speed, protection, availability, expandability, and flexibility that improve productivity of local, remote, and mobile workers. Progent's network professionals can deliver cost-effective remote consulting, technical support, and education services to help your company to design, execute, and manage Windows Server 2008 R2 in order to add significant strategic value to your information system.

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    Hyper-V 2016 utilizes key technologies first developed for and refined on Microsoft Azure, among the world's largest public clouds. This pedigree dramatically improves the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing security, uptime, expandability, manageability, dependability and disaster recovery. Progent's Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your business, set up test environments to verify the ability of Hyper-V 2016 to run your critical workloads, plan a cost-effective network architecture for a cloud-based or hybrid deployment, create and carry out a non-disruptive migration plan, train your IT administration and technical support staff, and deliver ongoing consulting and debugging services to ensure that your Hyper-V 2016 investment gives you maximum business value.

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    Progent's Microsoft-certified consultants can assist you to analyze the possible benefits of Hyper-V-powered virtualization for your company, perform pilot implementations to validate Hyper-V's compatibility with your line-of-business software, assess your network and server architecture for smooth operation with virtualization technology, assist you in upgrading to Microsoft Windows Server 2008 and configuring Windows Hyper-V, educate your IT staff to monitor and manage Hyper-V, offer world-class consulting help for enhancing the protection of your virtual servers, establish and validate business continuity procedures that optimize network availability, and provide continuing consulting and maintenance including affordable remote troubleshooting and turn-key Help Desk services.

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    Progent's Technical Response Center provides affordable national after-hours remote support for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts provide extended hours telephone support and remote secure network access to troubleshoot and repair technical problems quickly and economically.

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    If your organization does not need urgent remote help but you think you will need technical services with your network in the near future, you can save time and expenses and guarantee that the right expertise will be ready when you require it by getting in touch with a Progent sales agent and signing up as a client. For more information, phone 800-993-9400 or send email to

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    Progent's Meraki Wi-Fi AP consultants provide remote and onsite support services to assist organizations of all sizes to design, deploy, manage, expand or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can help you to configure and support Meraki-based Wi-Fi infrastructure for sites that range from a teleworker's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco technology including Catalyst and Nexus switches, ASR routers and firewalls to build a cohesive ecosystem that delivers identical connectivity, responsiveness, security, ease of management and uptime for wired and wireless clients irrespective of their mobility or computing device.

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    Microsoft Small Business Server (SBS) is an affordable suite of essential servers that provides the foundation for a feature-rich but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET functions included with Microsoft Small Business Server 2011 requires an IT expert with hands-on background and broad knowledge in designing and building cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have broad experience with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in deploying, administering, and troubleshooting IT solutions based on the SBS line of servers and programs.

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    Progent's CCIE-certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.

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    Progent's consultants can provide Mac users a variety of services including workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and Exchange Server help, network protection services, and one-on-one education. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with iPhone support and Apple iPad management, or migrating to Apple's iCloud. For business networks based exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of designing, integrating and maintaining a network infrastructure that is reliable, safe, efficient and able to achieve your organization's objectives.

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    Colocation data centers make it possible for companies to share world-class data centers for hosting computer equipment that supports mission-critical applications and services. Progent's Microsoft and Cisco certified IT experts can assist your small business with all aspects of your colocation program including choosing and moving to a colocation facility, designing network topology, defining hardware, on-premises and on-line maintenance, establishing remote system management, and education your support personnel.

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    Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud architectures and also enables cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or onsite consulting services to help you to plan, install, optimize and troubleshoot a comprehensive backup and disaster recovery solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup.

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    Progent's wireless site survey services help you to plan, deploy and troubleshoot a Wi-Fi network adapted to your facilities, offering your business a WLAN that delivers the coverage, speed, density, Quality of Service, security, and hand-off ability your company needs. Wireless survey services from Progent include online predictive modeling for designing a wireless LAN and onsite survey services for confirming, tuning, and debugging a functioning Wi-Fi LAN.

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    Progent can provide economical online support from IT engineers skilled in a wide range of products and technologies that provide solutions for backing up Microsoft Windows, Mac, and Linux/UNIX servers and desktops plus notebooks and handhelds. Progent can provide consulting support for all major backup platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can help your company to design, upgrade, or troubleshoot backup/restore solutions for a variety of topologies such as on-premises, edge to datacenter, cloud-based, or hybrid.

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    Progent's UNIX family support services offer small companies and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise offers you a convenient one-stop consulting firm to show you how to build and manage a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progent's Cisco-premier CCIE network experts can help your company to maintain your legacy PIX or ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, configure, optimize, administer and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services

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    Progent's certified consultants can help your company to pilot Windows 7 to confirm application compatibility and to check its performance and reliability operating with your applications. Progent can also show you how to evaluate the potential business advantages of adopting Windows 7. If Microsoft Windows 7 fits your business, Progent can help you to design and execute a non-disruptive upgrade to Windows 7 from a an older release of Windows.

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    Progent can provide the expertise of certified engineers as well as experienced database application programmers, database administrators, project managers, network infrastructure architects, business continuity specialists, and certified security consultants to help your business to assess the likely advantages of SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's test lab, design and execute out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from legacy database solutions, and configure an efficient and safe network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.

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    The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for testing mission-critical applications, developing efficient migration procedures, assessing and optimizing performance, planning or verifying business continuity solutions, resolving compatibility problems, and building training systems for the latest technologies. For Progent clients without sufficient in-house resources to configure effective pilot environments, the lab cuts capital costs and engineering risk and helps keep critical IT initiatives on schedule.

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    Progent's certified Office and Microsoft 365 consultants can assist businesses of any size to integrate Microsoft Office desktop and Microsoft 365 applications such as Office Excel, Office Word, PowerPoint, Outlook, Access, Visio and OneNote into a cohesive productivity solution that provides fast return on investment and promotes improved business results. Progent can assist your company to interface Office or Microsoft 365 apps with each other and with additional core Microsoft technologies such as SharePoint, Exchange Server and Microsoft SQL Server running on-premises or in the cloud. Progent's consultants can also help you to resolve compatibility issues between different versions of Office and can provide customized online training to individual users and teams.

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    Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist companies of all sizes to design, deploy, administer, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier releases of Data Protection Manager or from a different backup platform, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid environments. Progent offers as-needed support for fixing particularly challenging problems, or full project management services. Progent's consultants can also assist your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.

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  • Technical Support Services scom 2016 management servers
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    System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable uptime for key applications by offering centralized, cross-platform monitoring of IT resources deployed throughout on-premises datacenters and private and public clouds. Progent's consulting team can provide world-class remote and onsite support to help organizations of all sizes to plan, integrate, tune, enhance and repair Operations Manager 2016 deployments. Progent can assist you to migrate to Operations Manager 2016 from older releases of Operations Manager or from different monitoring products, or combine multiple monitoring systems into a unified IT management ecosystem. Progent can also help you extend your SCOM 2016 scope to incorporate resources based in public clouds including Microsoft Azure and Amazon AWS.

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    Progent's Microsoft-certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with multiple offices, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants are available to assist your small business in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your network protection requirements without adversely restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of ISA Server.

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    Progent can help you to plan and implement a smooth transition from a UNIX-based information system to a network based on Windows and suited for supporting Microsoft's popular office productivity suites, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and software development specialists can assist you to preserve your information and reduce business discontinuity by designing an effective migration plan that preserves your current investments in UNIX application and technology. UNIX-to-Windows migration support expertise offered by Progent include evaluation of current infrastructure, migration planning and testing, Microsoft Exchange migration support, information and application porting, and processor and storage transition and economization.

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