Security and Compliance and Information Assurance Expertise
Allen Business Computer Network Systems
To get immediate online help with computer security issues, businesses in Allen Texas can find high-level support from Progent's security engineers. Progent's online service consultants are available to provide efficient and economical assistance with security crises that are impacting the productivity of your information system. Progent's accredited engineers are certified to provide help for systems based on Microsoft Windows, Linux, Apple macOS and OS X, and major versions of UNIX. Progent can deliver world-class help for critical security and recovery solutions like AI-based End Point Protection and Response, Managed Detection and Response, full system restoration validation, immutable backup, and off-site backup. Progent's broad range of services encompasses firewall configuration, email filtering and encryption, protected network architecture, and business continuity preparedness. Progent's support staff has been awarded the world's top security certifications including Certified Information Security Manager (CISM) and Certified Information Systems Security Professional (CISSP).
Progent provides remote security support on a by-the-minute model without minimum call duration and no additional fees for sign-up or after hours service. By billing by the minute and by delivering top-level help, Progent's billing model keeps costs low and eliminates situations where simple solutions turn into major expenses.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a target network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when IT staff may take longer to recognize a break-in and are less able to mount a quick and coordinated defense. The more lateral progress ransomware is able to manage inside a victim's system, the more time it will require to restore basic operations and damaged files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to assist organizations to take the urgent first phase in mitigating a ransomware attack by stopping the bleeding. Progent's online ransomware experts can assist you to identify and isolate infected servers and endpoints and guard undamaged assets from being compromised. If your system has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
We've Been Attacked: What Do We Do?
In case your network is currently fighting a network security emergency other than ransomware, refer to Progent's Urgent Online Network Help to learn how to get immediate aid. Progent has a team of certified cybersecurity specialists who offer online and onsite assistance that includes containment, mitigation, recovery, forensics, and enhancement of your cybersecurity posture to protect against future exploits.
For organizations who have prepared in advance for a security breach, the step-by-step post-attack handling procedure promoted by GIAC is Progent's recommended method of reacting to a major security incident.
Overview of Progent's Security Support Services
Coordinating network protection and staying ready for restoring critical information and functions after an attack demands an on-going process that entails a variety of tools and processes. Progent's security consultants can help your business at any level in your attempt to guard your information network, ranging from security assessments to designing a comprehensive security program. Key areas covered by Progent's security engineers include Security Planning and Implementation, Data Recovery and Security Forensics, and Managed Protection from Email-Based Attacks.
Planning and Implementing Protected Networks
Any organization should develop a carefully thought out security strategy that includes both preventive and reactive elements. The pre-attack plan is a collection of precautions that helps to minimize security gaps. The post-attack strategy specifies activities to assist security personnel to evaluate the damage resulting from a breach, remediate the damage, record the event, and revive business functions as soon as possible. Progent can show you how to incorporate protection into your company processes. Progent can set up auditing software, create and execute a safe computer architecture, and recommend procedures and policies to optimize the protection of your network. Progent's security experts are available to assist you to set up a firewall, deploy protected remote access to e-mail and data, and install an efficient virtual private network.
If you are looking for an economical option for outsourcing your network security management, Progent's Round-the-clock Network Support Packages include automated online system tracking and immediate response to emergencies.
Hybrid Cloud Solutions
Progent can help your IT team you to plan, deploy, administer and repair enterprise hybrid cloud solutions that combine physical and cloud hosted resources and that are compliant with regulatory security requirements. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration consulting.)
System Restoration and Security Forensics
Progent has skill in recovering networks and servers that have been compromised, are quarantined, or have failed following a security breakdown. Progent can show you how to assess the damage resulting from the breach, return your company to normal functions, and recover information lost owing to the attack. Progent's certified engineers can also oversee a thorough failure analysis by examining activity logs and utilizing a variety of advanced forensics techniques. Progent's background with security problems minimizes your downtime and allows Progent to propose efficient strategies to avoid or mitigate new assaults.
Ransomware Cleanup and Recovery Expertise
Progent offers the services of experienced ransomware recovery consultants with the knowledge to restore an IT network victimized by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or MongoLock. To learn more, visit ransomware cleanup and recovery consulting.
Work-from-Home (WFH) Security Expertise
Work-from-Home workers typically use their personal computing devices and often work in a poorly secured physical space. This situation multiplies their vulnerability to cyber attacks and calls for careful configuration of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, intensive end-user education, and the creation of policies built on best practices. Progent's seasoned group of at-home workforce support experts can assist your business to design, deploy and manage an effective security solution that guards vital IT assets in environments that incorporate an at-home workforce as well as hybrid workers.
Software/Firmware Update Management Services
Progent's support services for software and firmware patch management offer businesses of any size a flexible and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting updates to your dynamic information network. In addition to optimizing the security and reliability of your IT network, Progent's patch management services permit your in-house IT team to focus on more strategic initiatives and tasks that deliver maximum business value from your network. Find out more about Progent's software/firmware update management services.
Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered cyberthreat management platform that includes AI software and advanced services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be installed in a few minutes to guard popular endpoints against modern threats including ransomware, known and new malware, trojans, hacking toolkits, memory exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is always the initial incident response tool deployed by Progent to gain control and visibility of a client's network in the first stages of a ransomware recovery emergency. For additional details, see Progent's SentinelOne-powered Extended Detection and Response solutions.
Support for Horizon3.ai's NodeZero Penetration Testing Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports repeated, simultaneous, automated assessment of your network so you can expose, prioritize, remediate, and verify cybersecurity weaknesses before threat actors can take advantage of them. NodeZero pentests can strategically plant so-called tripwires such as bogus credentials to find out whether your network is currently being targeted along key attack paths. Tripwires provide sufficient detail to allow you to take action quickly with your incident response tools and procedures before an assailant can compromise your environment. Progent offers the support of a NodeZero Certified Operator who can assist you to use NodeZero to perform comprehensive pentests of your perimeter and your internal network in order to determine your current security posture. Progent can also help you to harden your existing network security and can assist you to plan and implement a cohesive cybersecurity ecosystem that simplifies management and provides optimum protection for on-premises, cloud-based, and perimeter IT assets. To learn additional details about Progent's threat analysis services powered by on NodeZero's penetration test platform, visit Consulting Services for NodeZero's PEN Test Products.
Stealth Penetration Security Testing Services
Stealth penetration checking is a key part of any overall network security strategy. Progent's security professionals can run extensive intrusion checks without the knowledge of your organization's in-house IT staff. Unannounced penetration checking shows whether current security monitoring tools such as intrusion detection warnings and event log analysis are properly configured and actively observed. Progent can implement continuous automatic PEN testing to define your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, compromised credentials, skipped patches, and dangerous IT product defaults can be chained together by threat actors into the multi-front attacks typical of the latest variants of ransomware. Learn more about Progent's Stealth PEN Assessment Consultants.
Progent's Flat-rate Managed Services for Information Security
Progent's low-cost ProSight family of managed services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates SentinelOne's cutting edge behavior machine learning technology to guard endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and email phishing, which easily evade legacy signature-matching anti-virus tools. ProSight ASM protects local and cloud resources and provides a unified platform to manage the entire threat lifecycle including filtering, detection, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection managed services deliver affordable multi-layer security for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering via cutting-edge technologies incorporated within one agent accessible from a single control. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that addresses your organization's specific requirements and that helps you prove compliance with legal and industry information protection regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate action. Progent's consultants can also assist you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware. Read more about Progent's
ProSight DPS: Managed Backup and Recovery
Progent has worked with advanced backup technology companies to create ProSight Data Protection Services, a portfolio of management offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services automate and monitor your data backup processes and enable non-disruptive backup and rapid recovery of important files, apps, system images, and VMs. ProSight DPS lets your business avoid data loss resulting from equipment breakdown, natural calamities, fire, cyber attacks like ransomware, user error, ill-intentioned employees, or software bugs. Managed services available in the ProSight DPS selection include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent service representative can help you to identify which of these managed backup services are best suited for your network.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that uses the technology of top data security companies to deliver web-based control and comprehensive protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA managed services utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation on iOS, Android, and other out-of-band devices. With Duo 2FA, when you log into a secured online account and enter your password you are asked to confirm your identity on a unit that only you have and that is accessed using a separate network channel. A wide range of out-of-band devices can be utilized for this added means of authentication including a smartphone or watch, a hardware token, a landline phone, etc. You may register multiple validation devices. For details about ProSight Duo identity authentication services, refer to Duo MFA two-factor authentication services for at-home workers.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be moved easily to an alternate hardware solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard information related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains. By updating and organizing your network documentation, you can eliminate up to half of time spent looking for vital information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it. Find out more about ProSight IT Asset Management service.
Special Security Expertise Offered by Progent
Progent's certified engineers offer world-class consulting support in vital facets of IT security including:
Vulnerability Audits and Security Compliance Assessment
Progent provides expertise with security evaluation utilities like Microsoft Baseline Security Analyzer or LANguard for performing a set of comprehensive network scans to reveal possible security problems. Progent has broad experience with these and similar utilities and can help your company to analyze assessment results and react efficiently. Progent's certified security consultants also can perform web software validation and can conduct expert assessments of corporate-wide security to determine your organization's compliance with important industry security specifications such as HIPAA, NIST, and ISO 17799. In addition, Progent can evaluate the effectiveness of your wireless security including stationary wireless equipment plus mobile devices. Get the details concerning Progent's Security Vulnerability Audits and Compliance Assessment.
Cisco Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can provide in-depth technical support for Cisco's entire family of security and Virtual Private Network technologies including PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and IS routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Find out more information about Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Expertise.
Additional Firewall and VPN Consulting Services
As well as supporting a wide range of network security technologies available from Microsoft and Cisco, Progent can provide companies of all sizes advanced support for solutions from other popular firewall and Virtual Private Network (VPN) vendors. Progent's consultants offer:
- Palo Alto Networks PA-Series Firewalls Engineering Services
- Check Point Software Technologies Ltd Support
- Barracuda CloudGen Firewall Consulting
- WatchGuard Technologies Inc Technical Assistance
- Juniper/NetScreen Deployment and Support
- SonicWall Consulting
- Fortinet FortiGate Firewall Support
- Symantec Corp Help
Certified Information Security Manager identifies the basic competencies and international standards of performance that computer security managers are expected to master. It offers business management the confidence that those who have been awarded their CISM have the experience and knowledge to provide efficient security administration and consulting services. Progent can provide a CISM-certified consultant to help your organization in vital security disciplines such as information security governance, risk management, information protection program management, and crisis response support.
Find out more details concerning Progent's Certified Information Security Manager (CISM) Security Support Expertise.
CISSP Security Support Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have been awarded CISSP certification through verified professional work, rigorous study, and exhaustive examination. CISSP Certification indicates expertise in an international standard for IT security. American National Standards Institute has given the CISSP credential accreditation in the field of information security under ISO/IEC 17024. Areas of knowledge included under CISSP include cybersecurity management practices, security architecture and test systems, connection control systems, applications development security, operations security, hardware security, encryption, communications, network security, and business continuity planning.
Find out additional details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.
CISSP-ISSAP Certified Consultants for Secure Network Architecture
Progent's ISSAP Certified security consultants are specialists who have earned ISSAP accreditation after thorough testing and substantial hands-on work with network security architecture. ISSAP security experts have comprehensive understanding of access control systems and techniques, telecommunications and network infrastructure protection, cryptography, requirements analysis, BCP and DRP, and physical security integration. Progent's ISSAP-premier security experts can help your business with all phases of secure network architecture.
Read additional details concerning Progent's ISSAP Accredited Secure System Architecture Consulting Services.
CISSP-ISSEP Certified Cybersecurity Engineering Consultants
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity expert to help your enterprise to follow modern system security engineering theory and processes in system development, review and evaluate system security designs according to cybersecurity engineering leading practices, produce viable system designs that incorporate compliant security features for all critical system functions, define efficient configuration strategies to deliver operational security, perform in-depth risk analysis, and recommend realistic cybersecurity models that balance your operational goals with your organization's risk tolerance.
Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.
Certified Information Systems Auditor Support Services
The CISA accreditation is a globally recognized qualification that signifies expertise in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that consultants pass a comprehensive test overseen by the ISACA professional association. Progent offers the services of a CISA-Certified security consultant trained to assist companies in the areas of IS audit process, IT administration, network assets and architecture planned useful life, information technology support, safeguarding information resources, and disaster recovery preparedness.
Get more information about Progent's Certified Information Systems Auditor (CISA) Professional Services.
CRISC-certified IT Risk Mitigation Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to verify a consultant's skills to plan, deploy, and maintain IS control mechanisms to reduce risk. Progent can provide the services of a CRISC-certified engineer to assist you to create and execute a workplace continuity or disaster recovery strategy based on industry best practices promoted by CRISC and crafted to align with your company's risk tolerance, business objectives, and IT budget. Progent's risk mitigation expertise is complementary to the support provided by Progent's CISA-Premier security engineers for objectively auditing your IT management mechanisms and with the expertise of Progent's CISM-certified experts for defining security policies.
Get additional details about Progent's CRISC Risk Mitigation Support.
GIAC (Global Information Assurance Certification) Professional Expertise
GIAC was founded in 1999 to certify the skill of IT security experts. GIAC's goal is to make sure that a certified professional possesses the skills needed to provide services in key areas of network, information, and software security. GIAC certifications are acknowledged by companies and institutions all over the world including United States NSA. Progent offers the assistance of GIAC certified consultants for any of the security capabilities addressed within GIAC accreditation topics including assessing IT infrastructure, incident handling, traffic analysis, web-based application security, and SIEM solutions.
Learn more details concerning Progent's GIAC Information Assurance Support.
Contact Progent for Network Security Expertise
If your company is located in Allen Texas and you need cybersecurity help, call Progent at
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
| City | Address | Phone | Link |
| Addison | 5080 Spectrum Drive, #1000 Addison, TX 75001 United States |
(469) 317-9411 | Addison Network Support Services |
| Allen | 1333 W McDermott, Suite 150 Allen, TX 75013 United States |
(469) 342-0443 | Allen Network Support Services |
| Arlington | 500 E Front St, #160 Arlington, TX 76011 United States |
(817) 751-7716 | Arlington Network Support Services |
| Dallas | 3710 Rawlins St, Suite 1420 Dallas, TX 75219 United States |
(214) 446-3777 | Dallas Network Support Services |
| Fort Worth | 1617 Park Place Avenue Fort Worth, TX 76110 United States |
(682) 267-0022 | Fort Worth Network Support Services |
| Garland | 675 Town Square Blvd, Suite 200 Building 1A Garland, TX 75040 United States |
(469) 649-1400 | Garland Network Support Services |
| Irving | 5000 Riverside Dr, Suite 100 Bldg 6 Irving, TX 75202 United States |
(469) 565-9652 | Irving Network Support Services |
| Plano | 5700 Granite Pkwy, Suite 200 Plano, TX 75024 United States |
(469) 929-2939 | Plano Network Support Services |
| Southlake | 550 Reserve Street, Suite 190 & 250 Southlake, TX 76092 United States |
(817) 756-6968 | Southlake Network Support Services |
An index of content::
Online Troubleshooting Call Desk Outsourcing Services
Call Center Management Services Network Engineer
Progent's Network Contact Center Outsourcing Support Services for desktop support are intended especially for small businesses who require fast availability of a Help Desk Service Center with expert telephone support and full escalation capability but who must operate within a restricted information technology budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Support, Secure Remote Access Support, System Assessment, Problem Escalation, Virtual Help Desk Services, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.
Nebraska Services
Indiana Small Office Network Consulting Services
Progent's Technical Response Center offers national extended hours remote assistance for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer after-hours telephone support and remote secure computer access to troubleshoot and resolve technical problems quickly and economically. The breadth of technical expertise represented by Progent's team of country-wide support professionals makes it possible to escalate even the most difficult problems to appropriate specialists as required. For critical issues, the Technical Response Center endeavors to answer your call for support within one hour.
Microsoft Operations Manager Remote Troubleshooting
Monitoring and Reporting Support and Integration
Medium-size businesses can enjoy all the advantages of Microsoft System Center Operations Manager and have quick access to Progent's Microsoft and Cisco Premier Certified network support professionals. With Progent's affordably priced network support programs, mid-size businesses can choose a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with server monitoring, automated alerts, comprehensive reporting, Help Desk Call Center, and online service. For businesses with mission-critical applications who need high availability networking, Progent can provide a complete round-the-clock outsourcing package. Progent supports Operations Manager to provide mid-size business information systems enterprise-class availability, protection and productivity.
Email Virus Signature Services
ProSight Email Zero Hour Protection Engineers
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide centralized control and world-class security for your inbound and outbound email. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a deeper layer of analysis for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
Hosting Facility Technical Consultant
Emergency Sarbanes Oxley Compliance Consultancy
For enterprises with branches in or any region served by Progent's engineers, Progent's Microsoft-Premier IT consulting professionals and authorized Cisco network consultants offer a variety of IT support services such as project management, Sarbanes Oxley compliance, office relocations, corporate security, system design, on-site or remote branch office support, and technical support for co-location hosting environments. A Progent network consultant can help you design a multi-site information system that makes efficient use of co-location services and Internet hosting sites. Progent's Microsoft Premier engineers can help large corporations plan, integrate and support massive rollouts of updated versions of Microsoft technology including Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent's CCIE and Cisco Certified Network Professional experts can help you deploy Cisco products for connectivity solutions that combine simple, high-speed, integrated, and wireless networking.
24 Hour Signature-based Virus Protection Online Technical Support
ProSight ESP Endpoint Protection Services Configuration
Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth protection for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge technologies packaged within one agent accessible from a single control. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP environment that meets your organization's specific requirements and that helps you prove compliance with legal and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent action. Progent's consultants can also assist you to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack such as ransomware.
Microsoft 365 Single Sign On Consulting Services
Remote Support Hybrid Microsoft 365 solutions
Microsoft supports seamless hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can assist your organization with any facet of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide as-needed support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is carried out on schedule and on budget.
Exchange 2016 Mailbox migration IT Services
Exchange Server 2016 Upgrade Online Support Services
Progent can assist your business in any and all facets of your migration to Microsoft Exchange 2016 including planning high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for high-availability CAS services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
24/7 Computer System Consultant Microsoft Office 2000
Consultancy Firm Microsoft
Progent applies no initialization fee and requires no monthly commitment for services delivered during regular business hours. Progent's small granularity does away with large bills for fast solutions so you will not be tempted to permit simple problems to stay unaddressed. .
Exchange SE O365 Integration Specialist
Urgent Exchange SE Microsoft 365 Integration IT Services
Progent can assist your organization in any facet of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 for hosting Exchange; planning HA infrastructure for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing (HLB); building DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.
Private Cloud Virtual Datacenter Hosting Consultants
Top ProSight Virtual Hosting Consultants
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size company's production servers in an environment that gives the maximum degree of dependability and scalability and is also simple to migrate to another host. ProSight Virtual Hosting and management options are built on proven virtualization architectures that enable small and midsize companies with mixed- platform IT systems to save dramatically on the costs of capital investments, system maintenance, and IT management while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.
Largest NinjaOne and Progent NOC Proactive Management IT Services
NinjaOne and Progent NOC 24x7 RMM Technology Consulting
A cornerstone of Progent's NOC is its powerful incorporation of NinjaOne RMM, a comprehensive remote monitoring and management (RMM) solution which facilitates automated alerts and streamlined incident response.
Technical Support Information Transfer
IT Training Network Consultants
Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching customers to handle problems that are within their scope, Progent can concentrate on providing hard-to-find services where Progent faces little competition. Small businesses who work with familiar independent consultants or who maintain in-house IT personnel benefit when Progent transfers information about critical technology and proven processes to make their networks more reliable, protected, and productive.
Integration Windows Server 2022 Azure Arc
24/7 Windows 2022 Hyper-V Setup and Support
Progent's certified Windows Server 2022 consultants can assist your organization to plan and carry out a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
ASA Firewalls with Firepower Computer Consultants
Cisco Firesight Management Technical Support Services
Cisco's Firepower Next Generation Firewalls provide a significant performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized management of advanced security features such as application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to plan and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's subscription-based security services to build and centrally control network ecosystems that span branch offices, data centers, and cloud resources.
ISP Service Plan Selection Consultant
ISP Selection Specialist
Progent offers access to the cost-effective support of online Internet connectivity consultants to help your company to evaluate or enhance your ISP services so your Internet access solution meets your business needs. Services available from Progent include evaluation of your existing bandwidth use, carrier and plan analysis and selection, network provisioning, and overseeing a seamless move to a different ISP and/or service arrangement. Provisioning can include enhancing existing routers and deploying additional ones, setting up firewalls, and designing fault-tolerant BGP configurations.
Microsoft Office System Computer Outsourcing
Microsoft Office Small Office IT Consulting Services
Progent's IT outsourcing services provide affordable network consulting for small companies. Whether it includes designing system infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or developing a web-based business solution, outsourcing your IT engineering services can reduce costs and minimize uncertainties, permitting network service expenses to increase in a more moderate and controlled fashion than is feasible by building up a bulky, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you create a secure and highly available system foundation for your critical business software based on Windows.
PowerPoint for Mac IT Consulting
24 Hour Support and Integration Office Web Apps for Mac
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most popular office productivity programs. Progent's Apple-certified Macintosh consultants can show you how to set up Mac Office on a multi-vendor network combining Apple OS X and Windows computers so that Mac users can access the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with co-workers who run Microsoft Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can provide service for environments that mix Apple Macintosh with Windows systems with extensive resource sharing, or environments which carefully limit collaboration between Apple Mac and Windows systems.
Microsoft Windows 2003 Cluster Server Online Support Services
Fault Tolerant Mutli-location Network Remote Consulting
Progent's Disaster Recovery/Business Continuity specialists offer in-depth experience helping small and mid-size organizations to reduce network downtime by providing affordable online consulting services for disaster recovery/business continuity planning, high-availability network infrastructure, backup/restore solutions, and transparent maintenance. Progent's business continuity experts can help your company to plan and test an efficient business continuity plan that matches your business goals and IT budget. Progent's disaster recovery engineers can help you to architect, implement, and manage resilient technologies such as redundant Internet connectivity, virtualized servers, fail-over clustering, load balancing, transparent online backup, and geographically dispersed data centers.
Exchange 2003 Server Migration Consultants
Microsoft Exchange 2003 Computer Consultant
Progent's Microsoft certified support team can show you how to define and implement an efficient in-place Exchange Server 2003 upgrade strategy that minimizes productivity disruption, simplifies long-term service requirements, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-location upgrades, Progent offers the background to finish your move rapidly and affordably. Progent's Exchange Server 2003 support, repair, and design services include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are best aligned to your business goals.
VPN Computer Engineer
Cisco Virtual Private Network Consultant Services
Cisco's security and remote access solutions for small to medium sized businesses offer a full range of easy-to-administer security hardware and software to let you safeguard your wired and wireless information system. Cisco's Virtual Private Network product family includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's professional consulting staff includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco protection solutions that align best with your corporate objectives.
Specialists ISA Server
ISA Server Support
Progent's Microsoft-certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for IT networks with multiple offices, remote workers, and mission-critical web applications. Progent's Microsoft Firewall experts can assist your company in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that supports your information security requirements without adversely limiting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.
Urgent Specialists Citrix virtual Windows desktops
Windows desktop virtualization Professional
Citrix offers a comprehensive family of products that deliver enterprise-level manageability, scalability, and responsiveness for virtualizing servers and for server-based distribution of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist your company to evaluate the business advantages of Citrix virtualization products and show you how to plan, validate, implement, troubleshoot, and support Citrix virtualization platforms.
Microsoft Windows Server 2008 R2 Consultant Services
24-Hour Windows Server 2008 R2 Consultants
Progent's certified consultants can help you to calculate the advantages of Windows Server 2008 for your business, create test programs and migration plans, install Windows Server 2008 with your network environment and workload, train your IT staff how to use new management tools, and provide ongoing consulting and tech support via affordable options such as Contact Center support and online technical support.
Horizon3.ai NodeZero Certified Penetration Testing Compliance Audit
24/7 Audit Horizon3.ai NodeZero Security Penetration Testing
Progent's certified security consultants can perform NodeZero-based penetration tests to verify your security defense systems and policies are correctly set up and effective.
Cisco IP phones Technical Support
IP Telephony Online Consulting
Progent's Cisco certified networking consultants can provide high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Fault Tolerant Data Centers Configuration
Fault Tolerant Colo Consulting Services
Progent's Data Center engineers can show you how to identify fault-tolerant data centers that match the specific requirements of your business. Fault tolerant off-site data centers are particularly appealing to small organizations due to of their low cost and simplified logistics compared to taking a do-it-yourself approach. Attempting to build an in-house data center with even a minimum level of fault tolerance is too costly for typical small businesses. Progent is ready to show you how to get all the advantages of high availability data centers and fault tolerant colo sites by offering a full array of engineering and maintenance services.
Amazon AWS hybrid cloud integration Programming Companies
24-7 Amazon AWS Machine Image Programmer
Progent offers affordable online consulting to help businesses to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Glacier for value-priced archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design and review, testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN technology and can help you deploy cloud-centric or hybrid cloud environments that efficiently integrate Amazon AWS cloud services. Progent offers occasional consulting to assist you to overcome complex technical issues or Progent can deliver project management outsourcing or co-sourcing to help you move to the Amazon AWS cloud on schedule and within budget.
Meraki Outdoor APs On-site Technical Support
Meraki MR32 Access Point Computer Engineer
Progent's Cisco Meraki Wi-Fi AP consultants offer online and onsite support services to assist businesses of all sizes to design, deploy, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to configure and support Meraki-based wireless networks for environments that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products including Catalyst and Nexus switches, routers and firewalls to create a cohesive ecosystem that provides identical connectivity, performance, security, ease of management and uptime for wired and Wi-Fi clients regardless of their location or computing device.
Mac Office Entourage Training
Microsoft Outlook for Mac Train
Progent offers one-on-one education designed for people who want to expand their knowledge of the macOS and OS X platform, Apple Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar training for macOS and Mac OS X application software.
Professionals CISSP Certified Cybersecurity Architect
CISSP Certified Security Analyst Consultancy
Progent's CISSP-premier cybersecurity consultants can help organizations of all sizes with any facet of IT security. Progent can implement cost-effective cybersecurity systems that protect a small office against modern threats or Progent can design, configure, and monitor a comprehensive security environment for hybrid enterprise networks that support local, online, and mobile users sharing IT resources spread over a mix of physical sites and various clouds.
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