UNIX, Linux, Sun Solaris, Mac OS X Support
Allen Business Information Networks
For small and midsize businesses in Allen Texas, Progent provides support for networks based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a mix of UNIX-family systems and Microsoft platforms. Progent has provided remote support to companies in every state in the U.S. (Refer to Progent's customer recommendations). In addition, Progent can furnish the expertise of CCIE-qualified network specialists for challenging connectivity problems, as well as the services of CISSP and CISM-accredited security consultants to help with advanced security architecture and disaster recovery planning.
Progent's remote technical support services represent exceptional value because they have the real-world experience and the advanced technology to solve most information system issues quickly. This reduces immediate expenses because service calls require a smaller number of chargeable minutes. Online support also eliminates the cost of sending an engineer to your office. Your organization benefits even more in indirect costs by minimizing or avoiding network downtime and related costs resulting from business disruption, upset clients, unproductive workers, and de-focused management.
Progent's billing policy for online support is structured to stretch your IT service dollar. Progent bills by the minute for telephone-based consulting, so you are charged only for the services that you actually get. In contrast to many remote support firms, Progent asks for no startup fee or minimum fees. Progent's one-minute billing unit and simple policy for pricing prevent situations where fast fixes manage to turn into major invoices. Progent's skill at handling problems efficiently results in your business conserving money.
Progent's Online Technical Support Technologies
Over time, Progent has fine tuned an arsenal of optimized technologies and field-proven methodologies that ensure the maximum degree of effectiveness for remote engineering help and repair for small business IT networks. Progent offers safe Virtual Private Network support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, Juniper, Netscreen and Watchguard. Protected VPN technology allows the staff of Progent's Technical Response Center to connect to your company's computer system remotely without violating system security.
Progent's proprietary technical support database system stores thorough records of the support that Progent's clients have received. Progent's team consultants have the benefit of the records of services rendered to each customer by every Progent engineer. This archive of issues and solutions is structured as a conveniently searchable support database that allows Progent's online support engineers to communicate their knowledge company-wide to ensure that the effectiveness of Progent's technical support improves daily. Progent's high-level accreditations and close associations with key technology companies including Cisco and Microsoft make available additional massive support knowledge bases and allow quick response from manufacturers' in-house support staff with the result that Progent's remote service experts are able to arrive at the most efficient solutions promptly.
Initiate Remote UNIX/Linux, Sun Solaris, or Apple macOS and OS X Computer Assistance from Progent
To access Progent's remote services in Allen Texas or to find out additional information about Progent's online support programs, contact Progent at
Online Technical Support Services Provided by Progent
Progent's online consulting engineers possess credentials in a comprehensive array of technologies. This broad range of capability permits Progent's engineers to handle virtually any problem that may occur in a small business information system. Credentials held by Progent engineers in UNIX-family technologies include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent service engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional, CCDA and CCDP.
To provide assistance to companies with mixed-operating system environments, Progent also offers the support of consultants with advanced Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional engineers.
Remote services Offered by Progent to clients in Allen include:
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UNIX, Linux, Sun Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online support services cover a broad spectrum of information technology including network architecture, email systems, system and operational security, UNIX/Linux and Windows integration, virtual server technologies for server hardware consolidation and easy administration, and migration from legacy applications to the latest Windows or Linux environments. Progent's group-based methodology for solving technical issues enables quick escalation, if necessary, to engineers with appropriate experience to tackle challenging situations. This accelerates solutions of critical problems, reduces network downtime, and lowers service costs.Progent's UNIX and Linux support engineers can provide urgent online help for resolving anomalies within UNIX, Linux, or Solaris systems powered by popular variants of UNIX such as:
- Apple macOS and OS X
- Solaris
- IBM AIX
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO
- SGI/Irix
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware
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Contact a Cisco CCIE for High-level Infrastructure Problem Solving
The Cisco Certified Internetwork Expert (CCIE) credential is the premier recognition for networking consultants, and indicates a person's networking knowledge at the expert level. CCIEs can deal with even the most difficult problems occurring in network infrastructure planning, integration, administration, security, and troubleshooting. Cisco qualified CCIEs can cooperate closely with Cisco's in-house product support engineers in analyzing problems with IOS network administration utilities and developing alternate approaches or locating program updates. Cisco qualified CCIEs provide exceptional cost-effectiveness because their broad experience permits them to solve the most difficult problems quickly. In many instances, less experienced service providers can wrestle for many hours or even days with the same problems that a Cisco CCIE can fix in a few minutes.
Few service organizations make CCIEs accessible to support small and medium sized businesses. Progent offers quick telephone contact with a Cisco-qualified CCIE so you can get urgent assistance for serious network issues that are crippling worker productivity but are outside the experience of your local computer service personnel. Progent's Cisco-qualified CCIE consultants can communicate with your environment by means of state-of-the-art on-line troubleshooting tools in order to perform efficient, secure, and economical diagnosis and remediation.
Progent's Cisco-qualified CCIEs can provide consulting for all of Cisco's popular selection of infrastructure appliances such as PIX Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and integrated services (IS) routers, wireless access points, Meraki cloud-managed access points, VoIP phones and systems, Catalyst switches, as well as Virtual Private Network (VPN) solutions.
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Authorized MS Windows Support
Progent's Microsoft-expert remote support professionals can deliver network problem solving and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your company the assistance of support professionals who can help your company with a broad variety of technology support including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 set up,
Microsoft Exchange 2019 planning and configuration,
MS Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 consulting,
Microsoft Exchange 2010 management,
SharePoint 2016 migration and hybrid integration consulting,
SharePoint Server 2019 planning and deployment, Microsoft Teams consulting, Skype for Business planning and deployment support, Lync Server integration and Microsoft Office Communications Server 2007 upgrade, Forefront Threat Management Gateway 2010 administration and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager system monitoring,
Project Server planning,
SBS Server support, and
Windows 2012 R2 Essentials cloud integration.
Progent also can deliver a wide range of remote PC desktop support and troubleshooting services such as Windows 7 integration, upgrading to 64-bit desktop applications, integrating Microsoft Office 2010, and automating PC desktop image creation.
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CISM and CISSP Premier System Security Professionals
Progent's qualified CISSP and ISSAP network security engineers can provide a range of system protection solutions to enhance the protection of your UNIX, Linux, Sun Solaris, Mac or Microsoft Windows environment against attacks or help you to clean up quickly following a damaging breach. Security solutions available from Progent include: in depth security audits using utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Solar Winds tools and Hydra; quick recuperation from malicious attacks; setting up firewalls; building safe mechanisms for off-site and mobile connectivity; defending your messaging system from spam and directory harvest attacks; and initiating 24x7 network monitoring.
- Hybrid Cloud Integration
Progent can provide advanced remote consulting services to help businesses of any size integrate their IT infrastructure with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid topologies that seamlessly combine on-premises resources along with cloud services. To help you to integrate public clouds with networks, Progent offers a variety of public cloud migration support services such as Office 365 integration with on-premises Exchange deployments, Microsoft Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform integration consulting. Progent has more than two decades of background delivering advanced consulting support online, and Progent can help you complete your cloud migration projects quickly and affordably.
Progent can provide the skills of world-class online consulting experts for contract IT projects that small companies often request. Progent's rates for ongoing development or consulting tasks are determined based on the qualifications of the consultants required. Progent's experience with these special areas of information technology allows clients to execute major projects economically and on time. Progent's special online consulting solutions include:
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Help Desk Call Center Support
Progent's Help Desk programs for small companies with networks that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Call Center outsourcing, Virtual Helpdesk services, and Help Desk consulting. Progent's Standard Help Desk services are intended for smaller organizations who lack the resources to support an internal Help Desk Call Center but who require fast response from an effective Call Center with professional phone support as well as the in-depth expertise to escalate the most challenging tasks to advanced consultants.Progent’s Co-managed Help Desk services allow your IT organization to split responsibilities for Help Desk services transparently between your IT team and Progent's large roster of veteran technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative support solution built around the top professional services automation tool for managing service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent's Call Center consulting expertise can guide you in creating an efficient new Help Desk Call Center or enhancing your established one, identifying or modifying Call Center software to address the unique demands of your business, or adding occasional online staff to work with your in-house Help Desk Call Center team to deal with unusually busy events like software transitions, mass upgrades, or rolling out new applications.
Progent's Help Desk team of experienced network experts gives your customers in Allen Texas fast access to a large network service resource with extensive experience offering telephone-based help and remote troubleshooting for IT systems based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's mission is to give the Help Desk recognition as a solid driver of company productivity, and Progent's intent is to solve and not simply annotate IT problems.
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Business Applications Services: Education, Programming, and Problem Solving
Progent's Applications Experts staff provides online and in-depth engineering expertise and training in key application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also can provide consulting, custom programming, and training for popular Microsoft applications such as CRM, MS Office Project, Microsoft Office Word, and Microsoft Excel. To read additional information about Progent's consulting, customization, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.Progent's Apple Mac consultants can support the artistic components of Mac computing by delivering remote consulting support and training in graphics, sound, and motion video. Progent's consultants offer help in a large selection of Macintosh creative tools such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also help you with common projects like scanning or digitizing audio/video or configuring an audio/video production facility.
Remote Network Monitoring Services
Progent can provide companies in Allen Texas remote network monitoring support centered around MS Operations Manager network monitoring and reporting, enhanced by Progent to suit your business so that your network maintenance is proactive and automated. By exposing emerging issues before they expand into network outages, proactive monitoring can head off inconvenient and expensive network crises. Progent can also use network monitoring products such as Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows networks, or networks based on a mix of OS platforms.
To get in touch with Progent about emergency phone-based expertise with UNIX/Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Emergency Remote Support, telephone
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
| City | Address | Phone | Link |
| Addison | 5080 Spectrum Drive, #1000 Addison, TX 75001 United States |
(469) 317-9411 | Addison Network Support Services |
| Allen | 1333 W McDermott, Suite 150 Allen, TX 75013 United States |
(469) 342-0443 | Allen Network Support Services |
| Arlington | 500 E Front St, #160 Arlington, TX 76011 United States |
(817) 751-7716 | Arlington Network Support Services |
| Dallas | 3710 Rawlins St, Suite 1420 Dallas, TX 75219 United States |
(214) 446-3777 | Dallas Network Support Services |
| Fort Worth | 1617 Park Place Avenue Fort Worth, TX 76110 United States |
(682) 267-0022 | Fort Worth Network Support Services |
| Garland | 675 Town Square Blvd, Suite 200 Building 1A Garland, TX 75040 United States |
(469) 649-1400 | Garland Network Support Services |
| Irving | 5000 Riverside Dr, Suite 100 Bldg 6 Irving, TX 75202 United States |
(469) 565-9652 | Irving Network Support Services |
| Plano | 5700 Granite Pkwy, Suite 200 Plano, TX 75024 United States |
(469) 929-2939 | Plano Network Support Services |
| Southlake | 550 Reserve Street, Suite 190 & 250 Southlake, TX 76092 United States |
(817) 756-6968 | Southlake Network Support Services |
An index of content::
SQL Server 2008 Migration Consulting
Microsoft T-SQL Coding
Progent's certified SQL Server programmers and DBAs can provide remote consulting to help businesses of all sizes to create, manage, and maintain applications powered by the Microsoft SQL Server platform and Microsoft's .NET framework. Progent's SQL Server experts offer help with any element of application development in solutions that can include small business or departmental databases to N-tier VLDB applications and data warehousing.
Microsoft Lync Presence Consultants
Lync Server 2013 and SharePoint Consultancy
Lync Server 2013, now called Skype for Business, enables organizations of any size to build a centrally managed and protected communications environment that permits a BYOD computing model with IM, presence, web meetings with app sharing, and both IP-based and PSTN calling across a wide assortment of stationary PCs and mobile clients. Progent's certified Lync Server 2013 experts and system architects can help you to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-resident (with Microsoft Lync Online) or hybrid topology suitable for your present and long-term goals, deploy Lync Server 2013 so as to speed up your return on investment, and provide custom online and onsite training to your IT staff and users. Progent has in-depth expertise in key components of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync Server 2013 with key Office and Office 365 applications such as Outlook clients and PowerPoint.
Fortinet 100 Series Firewalls Computer Engineer
Fortinet 400 Series Firewalls Help and Support
Fortinet FortiGate next-generation firewalls are leaders in delivering best-in-class performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can assist you to configure your Fortinet security appliances to protect all your digital resources at the network perimeter, within the data center core, at branches, and at the cloud edge.
Online Support Remote Network Monitoring
Computer Consultant Server Monitoring
Remote 24x7 network monitoring, automated alerts, and periodic analytical reporting are vital to preserving the health of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that companies of all sizes can afford a level of network stability that was previously limited to enterprises. Progent offers a variety Remote Monitoring and Management options delivered as economical services created to assist you to detect and resolve a most IT network issues before they get big enough to hurt productivity.
Microsoft Office 2003 Installation
Microsoft Office Manager
Progent’s IT outsourcing support offerings for small businesses include designing Server 2003, .NET, and BackOffice systems, managing migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, online and in-person troubleshooting, fixing stubborn integration problems, and producing a company-wide security plan. Progent can help you maximize network reliability and throughput with zero-downtime configuration, resilient network topology, and proactive server monitoring. Progent also provides project management help for large-scale upgrades and can help with requirements definition, resource inventory, BOM development, sourcing qualification, procurement coordination, and full documentation. Progent’s IT outsourcing help also includes education for office productivity packages such as Microsoft Office.
Consult Windows Server 2012 Essentials
Microsoft Windows Server 2012 R2 Essentials Professional
Windows Server Essentials is a value-priced, versatile OS that enables small organizations to make the move from the traditional physical on-premises datacenter to the modern hybrid computing model that combines both local and virtualized cloud-hosted software and infrastructure. Progent's consultants can provide budget-friendly online consulting and technical support for Windows Server 2012 R2 Essentials. Progent can help you to assess the potential productivity and cost benefits of moving to WS 2012 R2 and adopting a hybrid on-premises/cloud-based design for your network environment. Progent can provide comprehensive project management to help you plan and carry out an efficient move to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online applications and services. Progent also offers continuing consulting, technical support, and customized training.
CCIE Expert Certified Remote Consulting Unified Communications Manager
Unified CM SIP trunk Computer Consulting
Cisco Cisco Unified Communications Manager, formerly known as CallManager, acts as the foundation of Cisco's communications and collaboration portfolio. CUCM and Cisco Unified Communications Manager Express provide an advanced IP-PBX by integrating with apps that include Unified Communications Manager IM and Presence Service, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's CCIE-certified consultants can deliver effective and affordable online and onsite support to assist businesses of all sizes to create and administer Unified CM environments by providing Unified Communications Manager integration and troubleshooting services that deliver maximum business value. Progent can assist with any aspect of Unified Communications Manager configuration and debugging in areas that include integrating VoIP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN support, deploying ISR G2 routers with CUBE support, creating Cisco UCS server failover systems for high availability, performance tuning, and integration with Exchange and Skype for Business.
Automated Desktop Management Computer Consulting
Top Quality Remote Server Management Online Technical Support
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network running at peak levels by tracking the state of critical assets that drive your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT staff and your assigned Progent engineering consultant so all looming issues can be addressed before they have a chance to disrupt productivity.
MySQL Standard Edition Services
MySQL Clustering Engineers
Progent can provide affordable online access to an Oracle MySQL DBA or software programmer and can assist businesses of all sizes to configure and support MySQL within a dependable network environment that provides advanced speed, expandability, and protection. Progent also has proven skill helping companies port applications from an Oracle environment to MySQL.
Microsoft Certified Expert Exchange 2013 Disk Availability Group Specialists
Exchange 2013 Voice Mail Consultants
Microsoft Exchange Server 2013 includes major improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important new features as well as a redesigned structure. These enhancements affect vital IT areas like ease of administration, availability, compliance, cost of ownership, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective test and rollout plan, and educate your IT team to maintain your Exchange 2013 solution. Progent can also provide affordable online support and management for Microsoft Exchange Server 2013.
WLAN Site Survey Information Technology Consulting
24-Hour Wi-Fi Site Survey Computer Consultants
Progent's Wi-Fi site survey and predictive modeling help you to plan, implement and troubleshoot a Wi-Fi LAN adapted to your environment, offering your business a WLAN that delivers the reception, speed, capacity, QoS, data protection, and hand-off capability your business requires. Wireless site survey services from Progent include remote predictive modeling for planning a Wi-Fi LAN and onsite site survey services for confirming, tuning, and troubleshooting a functioning wireless network.
Online Consulting SQL Server 2019 SSAS
SQL Server 2019 Analysis Services Computer Engineer
Progent's Microsoft-certified SQL Server 2019 consultants can assist your organization to assess the advantages for upgrading to SQL Server 2019 and can provide fast online or on-premises access to consulting experts in system design and deployment, application development, SQL Server management, and network security.
Consulting Services Microsoft Exchange Server Upgrade
Microsoft Exchange 2010 Upgrade Consultants
Progent's Microsoft-certified consulting experts can assist you to determine the benefits of Microsoft Exchange Server 2010 for your business and can assist you to design and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 Server that will offer fast return on investment by increasing your productivity, cutting the expense of hardware and service, streamlining management, and integrating your vital communications technologies.
Network Management Tech Services
Designers Network Management
Progent's Cisco-Certified network management engineers can help you to use Cisco's network management tools along with a variety of powerful third-party products to create a complete network management solution to keep your network running smoothly, conserve expensive resources, guard your data, recover quickly from device breakdown or malicious attacks, and allow you to expand or reassign network resources sensibly and affordably as your business evolves.
Cisco DNA Center Setup and Support
Support and Setup Catalyst Wi-Fi 6 Access Point
Progent's Cisco-certified Catalyst Wi-Fi 6 AP experts can provide economical remote and onsite support for Catalyst Wi-Fi 6 wireless access points (WAPs).
Virtual Machine Hosting Consult
ProSight Virtual Hosting Engineers
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small company's production servers in an environment that delivers the highest level of dependability and scalability and is also easy to transfer to another host. ProSight Virtual Hosting options are built on proven virtualization techniques that allow small and midsize businesses with multi- platform environments to save dramatically on the costs of capital equipment, system support, and IT management while achieving enterprise-class fault tolerance and an unprecedented degree of vendor independence.
Tech Consultants Best Practices
Information Technology Outsourcing Company Problem Escalation Through Teamwork
Progent’s team of Microsoft and Cisco Premier consultants average more than a decade of real-world industry background, at the forefront of IT support, performing a broad range of technical projects for an extensive mix of customers. Every Progent support professional shares a proven collection of personal best practices which are incorporated into shared best practices training that Progent teaches its consulting staff. This means that you get not just expert IT help, but also a support engineer with proven methods for using technical knowledge to fix actual network problems rapidly.
SCOPIA Video Conferencing Engineer
Radvision XT5000 Consultant
Progent can provide the support of a veteran consultant with years of hands-on experience configuring, managing, and upgrading telepresence platforms from leading vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your internal IT support group, your Internet Service Provider, and your video conferencing technology supplier to assist your company increase the strategic value of your video conferencing solution.
UNIX with Windows Configuration
Online Help Windows and Solaris
Progent can assist your business to design and execute an efficient transition from a UNIX-based information environment to a network based on Microsoft Windows and suited for supporting Microsoft's popular office productivity suites, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and software development specialists can assist you to guard your data and minimize business disruption by developing an efficient migration plan that protects your existing investments in UNIX application and technology. UNIX-to-Windows migration consulting expertise offered by Progent include analysis of current infrastructure, transition strategy and validation, Exchange migration services, information and application software porting, and server and storage system transition and economization.
Largest SCVMM 2012 Backup and Recovery Computer Consultant
SCVMM 2012 XenServer Integration Support
Progent can help organizations of any size to follow leading practices to configure SCVMM 2012 hosts, fabric, storage systems, and library resources; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can help you to move from an earlier edition of SCVMM or from a third-party management system, and Progent can help you to enhance and troubleshoot your existing SCVMM environment so you get the highest possible return on investment.
At Home Workforce Technical Support
At Home Workforce On-site Technical Support
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Expert Microsoft Certified Windows Server 2008 Hyper-VI Remote Support Services
Specialist Microsoft Windows 2008 R2
Microsoft Windows Server 2008 R2 offers high levels of performance, security, fault tolerance, scalability, and flexibility that improve output of on-site, remote, and mobile users. Progent's network professionals can provide cost-effective online consulting, troubleshooting, and education services to assist you to design, execute, and maintain Microsoft Windows Server 2008 R2 to add significant business value to your information system.
Virtual Machine Hosting Services
Engineers ProSight Virtual Machine Hosting
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small organization's servers in an environment that gives the maximum level of dependability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management options are based upon mature virtualization architectures that allow small businesses with multi- platform IT systems to save significantly on the costs of capital equipment, infrastructure support, and network administration while achieving world-class reliability and an unmatched degree of vendor independence.
Support Services Colocation
Remote Support Services Colo
Progent’s data center support services are intended for businesses with equipment housed at Internet Data Centers or data center colocation hosting sites and in need of on-demand in-person help at the collocation facility plus off-site support from Microsoft and Cisco Premier experts. Progent offers a full range of data center and IDC and co-location support services including system topology analysis, Windows and UNIX server integration and maintenance, tech support for server and telecommunications networking, development and installation of high availability systems, architecting and implementing layered security defenses, firewall integration and support, designing load balancing solutions, and planning fault tolerant server and storage cluster configurations.
XTML Development Company
Programming Web
If you want to update your corporate web site, build internal websites for applications such as human resources or worker training, design a high-impact web presence for a new venture, or generate enterprise-class, data-driven specialized web applications, Progent can supply talented and experienced web developers. Progent's experts can also show you how to build and manage a secure, fault-tolerant server and communications infrastructure, including remote and wireless access, to run your web tools.
Apple OS X Tiger IT Consultant
OS X Engineer
Progent's consultants can provide Apple macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and email expertise, network protection services, and one-on-one training. Progent can assist clients to migrate to macOS from Mac OS X or other earlier versions of OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent can also assist you with Apple iPhone integration and iPad management, or moving to iCloud. For business environments built exclusively on Apple macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, integrating and maintaining a network environment that is reliable, secure, fast and able to achieve your organization's objectives.
Call Desk for Remote Workers Configuration
24/7 Helpdesk for at Home Workforce Computer Consulting
Progent has 20 years of experience assisting small and medium-size organizations to design, deploy, tune, administer, and debug information networks that support remote workers.
ProSight Ransomware Protection Services
Professionals ProSight Ransomware Protection
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning tools to guard endpoints as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely evade legacy signature-matching AV products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to automate the complete threat lifecycle including blocking, infiltration detection, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats.
Cisco Network Management Small Business Computer Consulting Company
Cisco Network Management Specialist
Progent's Cisco-Premier network consultants can assist you to run Cisco's network management tools alongside a variety of specialized third-party applications to build a complete network management strategy in order to keep your network running reliably, conserve limited resources, guard your data, recover rapidly from device breakdown or malicious assaults, and enable you to expand or repurpose valuable resources intelligently and affordably as your company evolves.
After Hours Office 365 integration with on-premises environments Consultant Services
Outlook autodiscover Online Consulting
Progent can assist your business to evaluate the many subscription plans available with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also help your business to build and maintain hybrid networks that seamlessly combine local and cloud products and services.
High-Availability Systems Consultants
Disaster Recovery Remote Support Services
Progent’s high availability network experts offer non-stop computing support, disaster recovery planning, network load balancing, fault-tolerant interoffice connectivity, 24x7 Internet architecture design, high-availability data center support, and other non-stop networking support to show your company configure a non-stop network for mission-critical applications. Progent has the background to develop economical, high-availability systems by deploying the evolving library of Windows Cluster servers including Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco certified engineers can show you how to you build a high-availability mutli-location network with a fully mirrored Internet interface and efficient system load balancing.
Aironet 2600 Access Point Support Services
Online Support Aironet Ruggedized APs
Progent's Cisco CCIE-certified Wi-Fi network consultants can provide online or on-premises integration and troubleshooting services to assist you to plan, implement, update, optimize, manage and troubleshoot Aironet wireless access point environments of any size or topology. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to build an enterprise connectivity solution that is easy to manage and expand. Progent also offers affordable Wi-Fi site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet Wi-Fi APs to accommodate your unique workplace layout, building structure, and anticipated network traffic.
Microsoft Exchange IT Consultant
Technical Support Services Exchange Server 2007
Progent's expert consultants can help you design and deploy a smooth in-place Exchange Server 2007 upgrade plan that minimizes productivity downtime, simplifies long-term service demands, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-location upgrades, Progent has the knowledge and experience to finish your project quickly and economically. Progent's Exchange 2007 support, troubleshooting, and consulting services include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.
OS X Remote Consultants
OS X Online Services
Progent offers national online technical support and consulting services for companies that operate Apple Mac networks or whose IT systems include a combination of Apple macOS and OS X with Microsoft technology. Progent's engineers offer Mac users a range of IT services such as desktop assistance, migration to the most recent version of Mac OS X from earlier editions of Apple macOS and Mac OS X, plus help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad integration and management, or moving to Apple's iCloud services. Online IT help offers maximum leverage for your information technology dollar by preserving client productivity and limiting the hours billed for computer analysis and repair. Sophisticated remote access technology and experienced service specialists and consultants allow Progent to handle the majority of network issues without wasting time and money by traveling to your location. In the vast majority of situations your network problems can be dealt with over the phone or via a combination of telephone help and remote access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP certified security specialists to help with the most challenging network problems.
CCIE Certified IP Endpoints Technology Consulting
VoIP Consultant Services
Progent's Cisco IP phone and video IP phone consultants can assist your business to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued VoIP products to the newest HD media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly named CallManager, or with Cisco Unified CM Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager applications that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent can provide support with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, deploying ISR G2 routers with CUBE VoIP networking support, and creating UCS server failover and Cisco Survivable Remote Site Telephony systems for high availability.
Support Outsourcing Small Business Server 2008
Support Outsourcing Microsoft SBS 2008
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the foundation for a feature-rich but manageable IT network. The inter-connectivity demands of the Microsoft .NET components bundled with Microsoft Small Business Server calls for a network expert with real-world background and extensive experience in designing and implementing cohesive end-to-end business technology systems. Progent's Microsoft-certified consultants have broad experience with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This experience ensures you success in deploying, administering, and troubleshooting IT solutions based on the SBS suite of servers and programs.
Services ransomware removal and file recovery
Technology Professional ransomware removal and recovery
Progent's proven ransomware recovery experts can help you to rebuild an IT network victimized by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock.
Les Kent has a 35-year track record of effective network integration, corporate administration, marketing, and operations. He has demonstrated a talent for developing elegant IT solutions while working as a network designer, programmer, project manager, implementation consultant, and troubleshooter for small companies, start-ups, and major enterprises.
Dynamics NAV ERP Contract Programming Firm
Consulting Services Dynamics NAV
Microsoft Dynamics Business Central (previously, formerly} branded Dynamics NAV and Navision) provides small and midsize businesses a unified platform for financials, inventory, operations, project management, purchasing, sales, supply chain management, and business reporting. Progent's Dynamics 365 Business Central/NAV consultants can assist you to manage your legacy Dynamics NAV system or upgrade smoothly to a cloud-based, on-premises, or hybrid deployment model.
Apple OS X Specialists
Apple OSX Tiger Online Support
Progent's experts offer macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and Exchange Server expertise, security services, and custom education. Progent can help clients to migrate to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can offer help with Apple Mac application software. Progent's specialists in Apple technology can also assist you with iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud. For business environments based exclusively on Apple macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, configuring and maintaining a network infrastructure that is available, safe, efficient and able to achieve your company's business goals.
CCIE Certified Support Aironet Wi-Fi AP Management
CCIE Certified Aironet 2800 Access Point Computer Consulting
Progent's Cisco-certified wireless consulting experts can help businesses of any size to plan, deploy, administer and troubleshoot Cisco Aironet wireless access point solutions to achieve the throughput, coverage, capacity, scale, security and manageability needed for transparent access between Wi-Fi and wired network infrastructure. Progent can provide efficient remote and on-premises support for end-of-life and new-generation 802.11ac Aironet access points and Progent can help your business design and maintain deployments of indoor and outdoor Aironet access points.
Security Tech Services SonicWall NSA 9650 Firewall
SonicWall NSSP 12000 Firewall Technical Support Services
Progent's SonicWall firewall experts can show you how to deploy, maintain, and update SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection solution and design protection into your business practices.
Exchange 2007 Integration Services
24-7 Exchange Server 2010 Support and Setup
Progent's Microsoft-certified consultants have 20 years of experience planning, installing, and supporting email solutions for clients in the and throughout the United States. Progent offers affordable Microsoft Exchange Servers consulting services to ensure that your email environment features security, service continuity, easy connectivity for remote and mobile users, efficient administrative tools, and seamless integration with telephony. Progent offers consulting and support services for Exchange 2016, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, Microsoft Exchange 2007 Server, Exchange 2003 Server, and Exchange 2000. Progent can also assist small or mid-size companies to migrate to Microsoft Exchange 2016 or Microsoft Exchange 2013.
IT Consulting Data Center
Best Data Center Colo Online Consulting
Progent’s data center support services are intended for companies with equipment located at IDCs or data center collocation hosting sites and in need of timely on-site assistance at the collocation site as well as remote support from Microsoft and Cisco Premier professionals. Progent offers a complete array of IDC and data center and collocation consulting services including system topology analysis, Windows and Linux server installation and support, troubleshooting for server and communications infrastructure, development and installation of non-stop systems, architecting and deploying layered security structures, firewall configuration and support, designing load balancing environments, and creating fault tolerant server and storage clustering configurations.
Consultancy School District
Small Government Cisco Engineers
Progent has a long background delivering a broad range of online network support and urgent repair services to local governments and schools across the U.S. Progent is one of the industry’s pioneers in delivering expert online network consulting and has delivered IT support to organizations in every state. Online support eliminates travel costs and resolves problems more quickly than on-premises support.
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