UNIX, Linux, Solaris, and Apple Mac OS X Technical Support
Allen Enterprise and Small Business IT Networks
For small businesses located in Allen Texas, Progent provides help for networks powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a combination of UNIX and Windows technology. Progent has delivered remote support to businesses in all 50 states in the United States. (See Progent's customer testimonials). Progent also can furnish the expertise of Cisco CCIE-certified engineers for challenging connectivity problems, as well as the services of CISSP-accredited security consultants to handle advanced security architecture and disaster recovery preparedness.
Progent's remote support engineers represent excellent value because they have the real-world background and the advanced technology to solve the majority of information system problems quickly. Efficient support reduces immediate expenses because service calls take up fewer chargeable consulting minutes. Remote support also avoids the expense of sending a consultant to your site. Your company saves additionally with incidental costs by minimizing or eliminating network outages and related losses due to business discontinuity, upset customers and vendors, idle employees, and de-focused executives.
Progent's pricing model for online help is designed to get the most out of your IT service dollar. Progent charges per minute for phone consulting, so you are charged just for the services that you receive. In contrast to many remote service companies, Progent asks for no initialization surcharge or minimum fees. Progent's per-minute billing unit and clean model for pricing prevent situations where quick fixes manage to turn into major bills. Progent's skill at disposing of problems efficiently translates into your business conserving cash.
Progent's Remote Support Technologies
Through years of experience, Progent has developed an array of customized tools and field-tested methodologies which ensure the highest degree of effectiveness for remote technical support and troubleshooting for small business information networks. Progent provides protected Virtual Private Network support for VPN gateways from a variety of leading companies including Microsoft, Cisco, Juniper Networks, Sonicwall and Checkpoint. Secure VPN technology enables the experts of Progent's online support team to access your company's environment without compromising corporate security.
Progent's powerful customer support reporting application includes extensive records describing the support that Progent's customers have been provided. Progent's staff service personnel have access to the details of services provided to every Progent customer by every Progent consultant. This archive of issues and responses is organized as a readily exploitable support knowledge base that permits Progent's remote technical experts to communicate their knowledge with the whole team to ensure that the efficiency of Progent's technical support grows daily. Progent's advanced certifications and working relationships with major industry leaders such as Cisco and Microsoft permit access to additional vast technical databases and permit fast access to vendors' internal engineering staff with the result that Progent's online service specialists are able to come up with optimal solutions promptly.
Get Online UNIX/Linux, Sun Solaris, or Apple macOS and OS X Network Help from Progent
To access Progent's remote services in Allen Texas or to learn more about Progent's phone support options, call Progent at
Online Support Services Offered Progent
Progent's phone-based network support experts offer advanced credentials in a comprehensive array of products and technologies. This broad range of technical skills enables Progent's consultants to handle almost any emergency likely to crop up in a small or midsize company information system. Credentials held by Progent consultants in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials owned by Progent service consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional, and Design Associate.
To provide assistance to businesses with multi-OS environments, Progent also provides access to engineers with high-level Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager consultants, CISSP network security experts, and Information System Security Architecture Professional (ISSAP) consultants.
Online technical support services available from Progent to clients in Allen include:
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UNIX, Linux, Solaris, and macOS and OS X Support Services
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X remote consulting services cover a broad range of computer technology such as system infrastructure, messaging systems, system and operational security, UNIX and Windows integration, virtual server technologies for server hardware economization and simplified management, and migration from legacy applications to the latest Windows or Linux environments. Progent's team-based approach to solving network problems enables fast escalation, if necessary, to engineers with task-relevant expertise to tackle complex scenarios. This expedites repair of critical problems, minimizes lost productivity, and cuts support expense.Progent's UNIX and Linux support engineers can provide emergency phone-based help for analyzing problems within UNIX, Linux, or Solaris systems powered by leading derivatives of UNIX including:
- macOS and OS X
- Sun Solaris
- IBM AIX
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat
- SUSE
- Debian GNU/Linux
- Slackware
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Contact a Cisco CCIE for High-level Network Problem Solving
The Cisco Certified Internetwork Expert credential is the highest recognition for network engineers, and validates a consultant's network technology knowledge at the expert level. Cisco CCIEs know how to handle the most difficult issues encountered in network infrastructure design, installation, maintenance, protection, and troubleshooting. CCIEs operate with the highest priority with Cisco's internal engineers in analyzing problems with IOS Software network administration tools and developing alternate approaches or identifying software patches. Cisco CCIEs represent an exceptional cost-effectiveness because their broad experience enables them to solve the most complex problems quickly. In common cases, less qualified engineers can struggle for many hours or days with the same tasks that a CCIE can fix in minutes.
Few service providers make Cisco-qualified CCIEs available to help small and mid-size companies. Progent can provide fast phone access to a CCIE so you can get timely assistance for serious network infrastructure issues that are impacting business productivity but are outside the experience of your local computer support resources. Progent's Cisco CCIE consultants can connect to your computer system via sophisticated remote troubleshooting technology in order to perform efficient, secure, and economical diagnosis and repair.
Progent's Cisco CCIEs offer assistance with the entire range of Cisco's market leading family of networking devices including PIX Series Firewalls and ASA Series Firewalls, Catalyst FWSM modules, protected high-speed and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst switches, plus Virtual Private Network (VPN) products.
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Certified Windows Expertise
Progent's Microsoft-premier remote service professionals can deliver network problem solving and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the expertise of support professionals who can help you with a wide variety of platform support such as Microsoft Windows Server 2022 planning and migration support,
Windows Server 2019 consulting,
Microsoft Windows Server 2016 migration support and hybrid cloud solutions,
Windows Server 2012 R2 migration expertise,
Windows Server 2008 upgrade (help, assistance,
MS Exchange 2019 Server integration,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting,
Microsoft Exchange 2010 management,
SharePoint 2016 migration support,
SharePoint Server 2019 planning and integration, Microsoft Teams migration expertise, Microsoft Skype for Business Server planning and deployment consulting, Microsoft Lync Server management and Microsoft Communications Server 2007 troubleshooting, Forefront Threat Management Gateway management and ISA Server migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, SQL Server 2016 integration and development, and SQL Server 2014 consulting,
Systems Center Operations Manager network monitoring and reporting,
Project Server and Server Online training,
SBS Server consulting, and
Windows Essentials cloud integration.
Progent in addition offers a wide array of remote desktop support such as Microsoft Windows 11 integration and designing and implementing Microsoft 365 cloud environments for Windows desktops.
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CISM and CISSP Premier System Security Engineers
Progent's qualified CISSP, ISSAP, and CISM security consultants can provide a range of system protection solutions that can enhance the protection of your UNIX/Linux, Sun Solaris, Apple Mac or Microsoft Windows network against attacks or help your business to recuperate rapidly after a damaging breach. Security services available from Progent cover comprehensive network security audits utilizing tools such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds tools and Hydra; quick recuperation from malicious attacks; installing firewalls; designing safe architectures for off-site and mobile connectivity; protecting your email system from spam and directory harvest attacks; and initiating 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent can provide advanced online consulting services to help companies of all sizes connect their information networks with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can help you to design and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid topologies that utilize physical resources along with public clouds. To help you to integrate cloud services with physical datacenters, Progent can provide a range of public cloud integration support services that include Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform planning and integration expertise. Progent has over two decades of background delivering high-level consulting services online, and Progent can help you complete your cloud migration initiatives quickly and within your budget.
Progent offers the services of world-class remote consulting experts for contract projects that small businesses often request. Billing charges for ongoing development or consulting projects are set based on the level of expertise of the engineers involved. Progent's background in these important areas of computer technology allows clients to execute major projects economically and on schedule. Progent's project-based online engineering services include:
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Help Desk Services
Progent's Help Desk Call Center service offerings for small organizations with networks based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Helpdesk services, and Call Center operations consulting. Progent's Standard Help Desk services are well suited for small organizations who lack the resources to build and maintain an in-house Help Desk but who require fast communication with an effective Help Desk with proficient phone support plus the in-depth expertise to escalate the most challenging tasks to advanced consultants.Progent's Help Desk Co-management services allow your business to share the load for Help Desk support transparently between your IT staff and Progent's large roster of certified desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution based on the top professional services automation (PSA) tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's Help Desk consulting expertise can assist you in creating an effective new Help Desk Call Center or revamping your current organization, selecting or modifying Call Center software to handle the unique demands of your company, or adding occasional online staff to work with your in-house Help Desk resources to handle high-demand scenarios like software migrations, major updates, or rolling out new applications.
Progent's Call Center staff of seasoned network experts gives your workers in Allen Texas fast contact with a large support resource with substantial experience offering phone help and remote repair service for networks powered by UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to earn the Call Center the reputation as a major driver of business efficiency, and Progent's policy is to fix rather than merely annotate technical problems.
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Business Applications Support: Training, Custom Development, and Problem Solving
Progent's Applications Consulting staff offers remote and in-depth consulting support and education in specific business application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also can provide consulting, custom programming, and education for familiar Microsoft applications such as Microsoft CRM, Microsoft Office Project, Word, and Excel. To read more information concerning Progent's expertise, custom programming, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.Progent's Apple Mac experts can nurture the imaginative components of Macintosh computing by delivering remote help services and training in imaging, sound, and video. Progent's support professionals can provide help in a range of Macintosh creative tools such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and After Effects. Progent's Mac specialists can also assist you with special procedures like capturing or digitizing audio or video or establishing an audio/video production facility.
Remote Network Monitoring Services
Progent offers companies in Allen Texas online network monitoring services centered around Microsoft System Center Operations Manager network monitoring and reporting, adapted by Progent to accommodate your environment so that your IT support is proactive rather than reactive. By spotting looming issues before they expand into crashes, remote monitoring can avoid inconvenient and costly service crises. Progent can also deploy system monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X environments, Microsoft networks, or environments that incorporate a combination of OS platforms.
To contact Progent about urgent phone-based help with UNIX/Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Emergency Online Support, telephone
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
| City | Address | Phone | Link |
| Addison | 5080 Spectrum Drive, #1000 Addison, TX 75001 United States |
(469) 317-9411 | Addison Network Support Services |
| Allen | 1333 W McDermott, Suite 150 Allen, TX 75013 United States |
(469) 342-0443 | Allen Network Support Services |
| Arlington | 500 E Front St, #160 Arlington, TX 76011 United States |
(817) 751-7716 | Arlington Network Support Services |
| Dallas | 3710 Rawlins St, Suite 1420 Dallas, TX 75219 United States |
(214) 446-3777 | Dallas Network Support Services |
| Fort Worth | 1617 Park Place Avenue Fort Worth, TX 76110 United States |
(682) 267-0022 | Fort Worth Network Support Services |
| Garland | 675 Town Square Blvd, Suite 200 Building 1A Garland, TX 75040 United States |
(469) 649-1400 | Garland Network Support Services |
| Irving | 5000 Riverside Dr, Suite 100 Bldg 6 Irving, TX 75202 United States |
(469) 565-9652 | Irving Network Support Services |
| Plano | 5700 Granite Pkwy, Suite 200 Plano, TX 75024 United States |
(469) 929-2939 | Plano Network Support Services |
| Southlake | 550 Reserve Street, Suite 190 & 250 Southlake, TX 76092 United States |
(817) 756-6968 | Southlake Network Support Services |
An index of content::
After Hours Amazon EC2 mobility Design
Amazon Glacier integration Expert Development
Progent can provide affordable remote consulting to assist companies to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, preparedness assessment, architectural design, testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN technology and can show you how to deploy cloud-based or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS services. Progent can provide as-needed support to assist you to overcome technical roadblocks or Progent can deliver project management outsourcing or co-sourcing to help you migrate to the Amazon AWS cloud on time and on budget.
Small Business WAP121 IT Services
Top Small Business WAP361 Professionals
Progent's Cisco-certified wireless technology consulting experts can assist organizations to deploy, administer, and debug Cisco Small Business 100/300/500 Wi-Fi APs.
Top Rated Email Link Protection Consultancy
ProSight Outbound Email Filtering Consultancy
Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide centralized management and comprehensive protection for all your inbound and outbound email. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further layer of analysis for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.
Services Documentation Online Troubleshooting
Service Database Setup and Support
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike some independent consultants or local service firms who offer scant documentation or specifics of services performed, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has use of the service reports sent by every consultant to each customer. The practice of documenting and organizing support activity allows more effective support and eliminates a variety of common problems such as when a service customer is effectively held hostage to a consultant who won't let go of the keys to the kingdom.
Teleworker Security Professional
Support Outsourcing At Home Workers Security
Progent can assist small and medium-size businesses to configure cybersecurity defense solutions and deliver mitigation services to support a remote workforce.
Support for IT Service Firms Information Technology Consulting
Expertise for IT Service Providers IT Consultant
Progent's Reseller Program for IT Service Organizations lets you use Progent's consulting experts under your own brand as a transparent arm of your network consulting team.
CISM Certified Security Management Professionals
Microsoft Certified CISM Certified Cybersecurity Cybersecurity Consultancy
Progent offers the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the core competencies and worldwide standards of performance that information security managers are expected to learn. It provides executive management the confidence that those who have qualified for their CISM credential have the experience and capability to deliver efficient security administration and consulting services.
Microsoft Dynamics GP ERP Technical Consultant
Microsoft Certified Dynamics GP Accounting Technology Consulting
important characteristics of Dynamics GP accounting include a modular design that lets you license only the components you need, a standards-based architecture built on Microsoft technologies to secure your investment and offer a tightly integrated environment, enhanced reporting capabilities that permit you to monitor all activities, income and expenses and sales trends, compatibility with Microsoft Office to enable access to business information, the capability to process information from virtually any database or desktop application into Microsoft GP/Great Plains, plus an open design that makes it possible to develop custom applications. Progent can show you how to set up and support a reliable, secure server and communications infrastructure to support Dynamics GP, and can offer experienced GP/Great Plains consultants to help you turn the powerful features of Dynamics GP business accounting software into a high-value business solution.
On-site Technical Support On Demand IT Staff Augmentation Services
Top Immediate IT Staffing Services Remote Consulting
Progent's short-term staff augmentation services allow organizations to meet the need for network support personnel without incurring the expense and delays associated with vetting and hiring reliable technical help and without adding to your permanent workforce.
Top Infor SyteLine CloudSuite Business Analyst Specialist
Consultancy Infor SyteLine CloudSuite Shop Trak
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies over a quarter century of experience helping manufacturing, distribution and service organizations to manage supply chains and improve the efficiency of key processes in order to bring products to market quickly and adhere to customer schedules dependably. Progent can provide the skills of an ERP consultant with over two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or onsite services that spans from as-needed guidance to end-to-end solution planning and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and database administration.
Microsoft Experts Consulting Exchange Server 2003
Microsoft Exchange 2003 Upgrade Computer Consulting
Progent's Microsoft Certified engineers can provide world-class consulting for enterprise-wide deployments of Microsoft Exchange 2007. Progent's consultants can help you prepare for multi-site Exchange Server installations or updates and can provide onsite technicians to assist enterprises with deployments of Exchange Server in the or any area served by Progent's engineers.
Expert Microsoft Certified Microsoft 365 Deployment Readiness Technical Support
24/7 Onsite Technical Support Hybrid Exchange Online and Exchange on-premises
Microsoft has made a strong effort to enable transparent hybrid networks that combine Microsoft 365 and local Exchange deployments. This permits you to have some Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on schedule and within budget.
Progent's Management Computer Consultancy Firm
Migration Company Progent's Management
Progent's management team consists of industry veterans with decades of background delivering network consulting, troubleshooting, and long-term information system planning to businesses ranging from startups to global enterprises. Great service calls for great people, and Progent is proud to have put together a management staff able to provide businesses with the best service value available anywhere.
Independent Telecom Consultant Job Opening
Freelance MCSE Contractor Home Based Virtual Office
Our Experts Team provides support in important fields such as Macintosh integration and applications; Consulting for Linux-powered, UNIX, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and vertical program support; Chief Information Officer, management information analyst, and project logistics outsourcing; Special program development and deployment; Web site, eCommerce, EDI, and client portal design and integration; Database management and efficiency help; Business intelligence consulting; and Telecommunications architecture support.
Case Studies Proxim Wireless
Wireless Integration Example Application
Progent delivered a wireless networking environment that enabled a school to improve productivity and eliminate the ongoing costs of a dedicated link. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for interfacing remote sites up to 2.5 miles apart and can extend to even longer distances. This wireless alternative provided better performance and reliability than simply amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz band it offered immunity to outside interference.
Cisco Certified Expert Specialist Catalyst AP Management
Catalyst 802.11ax AP Configuration
Progent's Cisco Catalyst 802.11ax Access Point experts offer affordable remote and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
Office 365 OneNote Integration Remote Support Services
24-7 Office 365 Skype for Business Integration Support Services
Progent can assist you to evaluate the wealth of subscription plans offered with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 so you realize top business value. Progent supports cross-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to build and manage hybrid solutions that transparently combine on-premises and cloud resources.
LockBit ransomware hot line Consulting Services
Conti ransomware hot line Engineer
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to halt the progress of an active ransomware breach. Call 800-462-8800
MCSE Expert Certified Solaris with Windows Professional
UNIX, Windows Specialist
Progent's UNIX platform consulting services offer small companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise offers you a convenient one-stop consulting firm to help you create and maintain a protected and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Exchange 2016 Data Loss Prevention Integration Support
Exchange 2016 Migration IT Services
Progent can help you in all facets of your migration to Microsoft Exchange 2016 such as planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your VMs, databases and log files; setting up hardware load balancing for fault-tolerant client access services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Expert Microsoft Certified IT Consultant Office 365 Publisher Integration
Integration Support Office 365 Skype for Business Integration
Progent can help you to understand the wealth of subscription plans offered with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 in a way that delivers top business value. Progent supports cross-platform environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and maintain hybrid ecosystems that seamlessly combine on-premises and cloud-based products and services.
Remote Support SIP Infrastructure
Cisco VoIP Phones and Cisco Unity Professional
Progent's Cisco IP phone and video IP phone consultants can assist you to integrate, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Unified CM, originally known as CallManager, or with Unified CM Express (CME) to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps like Cisco Unified CM IM and Presence Jabber, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent can provide support with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE VoIP networking capability, and designing UCS server failover and Cisco SRST solutions for survivability.
Hermes ransomware recovery Specialist
DopplePaymer ransomware recovery Consultancy
Progent's experienced ransomware recovery experts can assist you to restore an IT network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Expert Microsoft Certified Exchange 2003 Server Upgrade Consulting
Microsoft Exchange 2003 Remote Support
Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Exchange Server 2003 migration plan that minimizes productivity disruption, simplifies ongoing service requirements, and makes your Exchange Server 2003 easy to manage. For complex multi-server or multi-location upgrades, Progent offers the background to complete your project quickly and economically. Progent's Exchange 2003 support, repair, and design offerings include assistance with the configuration of outside vendor enhancements of Exchange Server 2003 that are best aligned to your business needs.
Colocation Consultant Services
Co-Location IT Consultants
Progent's data center IT services are designed for companies with hardware housed at Internet Data Centers or data center co-location hosting facilities and in need of on-demand on-premises help at the colocation facility plus off-site support from Microsoft and Cisco Premier Certified professionals. Progent offers a full array of IDC and IDC and colocation support services including network architecture analysis, Windows and Linux server integration and maintenance, tech support for server and communications infrastructure, development and deployment of high availability configurations, defining and deploying layered security structures, firewall integration and support, designing load balancing environments, and planning fault tolerant server and storage cluster configurations.
Technical Support Services Exchange 2019 and Windows Server Core
Exchange 2019 Planning Technical Consultant
Progent can assist your organization in any facet of your upgrade to Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; planning HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing; building DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook.
24x7x365 Juniper NetScreen IPsec VPN Computer Security Specialist
Juniper NetScreen 5200 Firewall Security Consultancies
Progent's Juniper Networks-authorized NetScreen engineer can assist your company to install and optimize NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to the latest Juniper technologies, and repair infrastructure problems in Juniper-only or mixed-technology systems.
IT Consulting Windows Server 2008 DirectAccess
Microsoft Expert Windows Server 2008 Security Support and Setup
Progent's certified professionals can help you to calculate the advantages of Windows Server 2008 for your company, create pilot programs and migration plans, integrate Windows Server 2008 with your IT infrastructure and workload, train your IT personnel how to run new management tools, and deliver ongoing consulting and troubleshooting via budget-friendly options including Help Desk Call Center service and remote technical support.
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