UNIX and Linux Technical Support
Allen Business IT Network Environments
For small companies in Allen Texas, Progent offers help for networks based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a mix of UNIX and Windows platforms. Progent has delivered online support to businesses in all 50 states in the U.S. (Refer to Progent's customer testimonials). Progent also offers the expertise of Cisco CCIE-certified engineers for challenging connectivity issues, plus the assistance of CISSP and CISM-accredited security consultants to help with high-level security design and business continuity preparedness.
Progent's online support engineers represent exceptional leverage due to the fact that they have the practical experience and the sophisticated technology to solve the majority of information system problems rapidly. Efficient support lowers immediate costs because solutions take up fewer billable consulting minutes. Remote help also avoids the cost of sending an engineer to your location. Your organization saves additionally with indirect expenses by minimizing or eliminating system downtime and related losses stemming from business disruption, disgruntled clients, unproductive workers, and de-focused management.
Progent's billing model for remote support is structured to get the most out of your network support investment. Progent bills per minute for telephone-based consulting, so you are charged only for the services that you actually get. In contrast to many online service organizations, Progent imposes no startup surcharge or minimum job duration. Progent's per-minute billing unit and clean policy for billing eliminate situations where speedy. minor solutions manage to turn into major bills. Progent's skill at handling problems quickly translates into your business saving money.
Progent's Remote Service Technologies
Over the years, Progent has fine tuned an arsenal of customized tools and proven processes that promote the highest level of efficiency for online help and troubleshooting for small and midsize business IT networks. Progent provides secure Virtual Private Network support for VPN gateways from a variety of leading companies such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Protected VPN technology enables the consultants of Progent's online support team to link to your company's environment without breaching corporate security.
Progent's powerful customer support reporting system keeps comprehensive records for all support that Progent's customers have been provided. Progent's team consultants have access to the specifics of all help rendered to every customer by every engineer. This database of anomalies and repairs is organized as an easily searchable support database that allows Progent's remote support engineers to share their experiences company-wide to ensure that the efficiency of Progent's technical support grows over time. Progent's high-level certifications and working associations with important vendors including Cisco and Microsoft permit access to other extensive technical databases and allow quick access to vendors' internal engineering staff so Progent's remote service experts can find the most efficient resolutions promptly.
Get Online UNIX, Linux, Sun Solaris, or Apple macOS and OS X Computer Help from Progent
To access Progent's phone support in Allen Texas or to find out additional information about Progent's online support programs, contact Progent at
Phone-based Network Support Services Offered Progent
Progent's remote support professionals possess advanced credentials in an extensive array of products and technologies. This wide range of IT skills permits Progent's engineers to handle practically any emergency that may crop up in a small company network. Credentials held by Progent support experts in UNIX/Linux platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support engineers include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.
To help clients with mixed-OS environments, Progent also provides the support of consultants who have advanced Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include CISM consultants, CISSP network security experts, and CISSP-ISSAP consultants.
Online technical services provided by Progent to companies in Allen include:
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UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X remote consulting services cover a wide range of computer technology such as network infrastructure, email solutions, network and process security, UNIX and Windows integration, virtual server products for server economization and easy administration, and transitioning from older applications to the latest MS Windows or Linux-powered environments. Progent's group-based approach to resolving technical issues promotes fast escalation, when required, to engineers with task-relevant experience to handle complex situations. This accelerates solutions of critical problems, minimizes lost productivity, and cuts service costs.Progent's UNIX and Linux consultants can provide urgent phone-based assistance for analyzing problems affecting UNIX/Linux systems powered by popular variants of UNIX such as:
- macOS and OS X
- Solaris
- IBM AIX Operating System
- HP-UX
- BSD
- SCO UNIX
- Silicon Graphics IRIX
- RedHat
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
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Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Network Problem Solving
The Cisco Certified Internetwork Expert credential is the top accreditation for network infrastructure consultants, and indicates a consultant's network technology skills at the expert level. Cisco CCIEs can resolve the most complex issues associated with network design, integration, administration, protection, and problem solving. Cisco CCIEs operate with the highest priority with Cisco's internal engineers in analyzing problems with IOS network administration tools and coming up with alternate approaches or identifying software patches. CCIEs provide excellent value because their deep expertise enables them to resolve even the most complex problems quickly. In common instances, less seasoned service providers can struggle for hours or days with the same tasks that a Cisco-qualified CCIE can fix in minutes.
Few consulting organizations make Cisco-qualified CCIEs accessible to support small and mid-size companies. Progent offers quick telephone access to a Cisco authorized CCIE so you can receive timely help for serious network infrastructure issues that are lowering business productivity but are not within the scope of your ordinary computer service personnel. Progent's Cisco CCIE engineers can tie into your environment using the latest remote support technology to provide efficient, secure, and affordable analysis and repair.
Progent's CCIEs offer expertise in all of Cisco's industry-leading family of connectivity products such as PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi APs, VoIP phones and systems, Catalyst switches, plus Virtual Private Network (VPN) products.
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Certified Windows Support
Progent's Microsoft-expert online support professionals can provide computer repair and consulting help for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your business the expertise of consulting professionals who can help you with a broad range of technology support services such as Windows Server 2022 planning and migration consulting,
Microsoft Windows Server 2019 expertise,
Windows Server 2016 migration and cloud integration consulting,
Windows Server 2012 R2 maintenance,
Windows Server 2008 R2 upgrade (help, assistance,
Microsoft Exchange Server 2019 deployment,
Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 configuration,
Microsoft Exchange 2010 maintenance,
SharePoint 2016 migration and hybrid integration consulting services,
SharePoint Server 2019 planning and integration, Microsoft Teams consulting, Microsoft Skype for Business migration consulting, Microsoft Lync Server 2013 management and Microsoft Office Communications Server 2007 troubleshooting, Forefront Threat Management Gateway management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager system monitoring,
Project Server and Server Online training,
SBS Server support, and
Windows Essentials migration and cloud integration.
Progent also offers a broad array of online PC desktop support including Windows 11 migration help and planning and deploying Microsoft 365 cloud environments for Windows desktops.
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CISSP and ISSAP Certified System Security Engineers
Progent's accredited CISSP and ISSAP security engineers can provide a variety of system protection services to strengthen the protection of your UNIX, Linux, Sun Solaris, Mac or Microsoft Windows network against assaults or help you to recover rapidly following a damaging breach. Security solutions offered by Progent include: comprehensive security audits utilizing tools such as GFI LANguard NSS, AMAP Application Scanner, and software from Metasploit and Nikto; fast recovery from virus and worm assaults; integrating firewalls; building safe architectures for off-site and mobile access; securing your messaging infrastructure from spam and directory harvest attacks; and setting up 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent offers expert remote support services to help businesses of all sizes integrate their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can help your IT team to design and administer cost-effective environments that support Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid architectures that seamlessly combine on-premises resources as well as cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a variety of cloud migration services such as Microsoft 365 Exchange Online integration with on-premises Exchange, Microsoft Azure hybrid cloud integration, Amazon Web Services hybrid cloud integration support, Amazon Web Marketing Service development and debugging, and Google Cloud Platform (GCP) planning and integration consulting. Progent has over 20 years of background providing high-level consulting expertise online, and Progent can help you complete your cloud migration initiatives quickly and within your budget.
Progent can provide the skills of world-class online consulting experts for special IT projects that small businesses often need. Billing rates for ongoing consulting tasks are set according to the qualifications of the engineers involved. Progent's background in these important fields of computer technology allows customers to complete critical projects economically and on schedule. Progent's special online engineering services include:
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Help Desk Call Center Support
Progent's Help Desk Call Center support alternatives for small and midsize companies with networks based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include comprehensive Call Center outsourcing, Virtual Help Desk support services, and Call Center consulting. Progent's Standard Call Center support services are ideal for smaller organizations who don't have the resources to assemble and manage an in-house Help Desk Call Center but who require quick response from an efficient Call Center with professional phone assistance plus the available expertise to escalate the most challenging problems to advanced consultants.Progent's Help Desk sharing services allow your IT organization to share responsibilities for Help Desk support transparently between your IT staff and Progent's large roster of veteran desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around the top PSA platform for managing service requests, ticket lifecycle, accountability, status tracking, and reporting.
Progent's Help Desk consulting expertise can support you in establishing an effective new Help Desk or enhancing your existing one, selecting or customizing Call Center software to meet the unique requirements of your business, or providing occasional phone support personnel to work with your in-house Help Desk team during unusually busy events such as software transitions, mass updates, or installing new business software.
Progent's Help Desk team of seasoned network experts offers your workers in Allen Texas instant access to an efficient technical support group with years of experience delivering phone consulting and online troubleshooting for networks powered by UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's charter is to earn the Call Center recognition as a major contributor to business productivity, and Progent's policy is to fix and not simply report IT problems.
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Applications Support: Education, Custom Programming, and Integration
Progent's Applications Experts Team provides online professional engineering support and training in specific application fields that include Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can provide expertise, customization, and education for familiar Microsoft applications including CRM, Office Project, Office Word, and Excel. To read additional information on Progent's expertise, custom programming, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.Progent's Mac professionals can nurture the imaginative facets of Apple Mac environments by providing phone-based help support and education in imaging, audio, and motion video. Progent's consultants offer expertise in a large selection of Apple Mac creative tools such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also help you with special procedures like capturing or digitizing audio or video or integrating an audio/video production lab.
Online Network Monitoring Support
Progent can provide companies in Allen Texas online computer system monitoring services centered around MS System Center Operations Manager network monitoring, adapted by Progent to suit your environment so your network maintenance is proactive rather than reactive. By spotting potential issues before they evolve into crashes, proactive monitoring can head off disruptive and expensive network breakdowns. Progent can also provide help with server and infrastructure monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Windows environments, or environments that incorporate a variety of OS platforms.
To get in touch with Progent about emergency online expertise with UNIX, Linux, Solaris, or macOS and OS X environments, visit Progent's Nationwide Remote Help, call
Dallas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Dallas Metro Area.
| City | Address | Phone | Link |
| Addison | 5080 Spectrum Drive, #1000 Addison, TX 75001 United States |
(469) 317-9411 | Addison Network Support Services |
| Allen | 1333 W McDermott, Suite 150 Allen, TX 75013 United States |
(469) 342-0443 | Allen Network Support Services |
| Arlington | 500 E Front St, #160 Arlington, TX 76011 United States |
(817) 751-7716 | Arlington Network Support Services |
| Dallas | 3710 Rawlins St, Suite 1420 Dallas, TX 75219 United States |
(214) 446-3777 | Dallas Network Support Services |
| Fort Worth | 1617 Park Place Avenue Fort Worth, TX 76110 United States |
(682) 267-0022 | Fort Worth Network Support Services |
| Garland | 675 Town Square Blvd, Suite 200 Building 1A Garland, TX 75040 United States |
(469) 649-1400 | Garland Network Support Services |
| Irving | 5000 Riverside Dr, Suite 100 Bldg 6 Irving, TX 75202 United States |
(469) 565-9652 | Irving Network Support Services |
| Plano | 5700 Granite Pkwy, Suite 200 Plano, TX 75024 United States |
(469) 929-2939 | Plano Network Support Services |
| Southlake | 550 Reserve Street, Suite 190 & 250 Southlake, TX 76092 United States |
(817) 756-6968 | Southlake Network Support Services |
An index of content::
Azure cloud integration Development Company
Microsoft Azure integration Design
Progent's consultants can assist you to plan and implement an efficient migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity services across on-premises and Azure assets.
Microsoft Experts Windows Server 2012 R2 Hyper-V Virtual Switch Outsourcing
Consulting Windows Server 2012R2 Hyper-V Virtual Switch
Progent's certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout plans, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT support team, develop a corporate-wide security strategy, streamline IT management, help with application development, and generate and test a DR/BC plan.
Windows Server 2019 Hyper-V Integration Support
Windows Server 2019 and SCOM Specialists
Progent's certified Windows Server 2019 experts can help your company to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Windows Server 2019 offers significant enhancements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support.
Remote Access Consultant Services
CCDP Expert Certified Cisco RADIUS Security Configuration
Cisco's security and remote connectivity technology for small to mid-size companies represent a full range of manageable security hardware and software to help you protect your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems, and VPN solutions. Progent's expert consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit most closely with your corporate goals.
Microsoft Windows Server 2008 R2 Consultancy
Top Rated Support Windows 2008 R2
Progent's Microsoft-certified professionals can assist you you to calculate the benefits of Windows Server 2008 for your company, develop pilot programs and rollout plans, integrate Windows Server 2008 with your IT environment and applications, train your support personnel how to use enhanced administration tools, and provide continuing consulting and troubleshooting via affordable options such as Help Desk support and online technical support.
SonicWall Firewall Security Tech Services
SonicWall NSA 2650 Firewall Security Auditing
Progent's certified SonicWall firewall experts can help you integrate, maintain, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end security solution and build security into your corporate processes.
Remote Support Dynamics GP/Great Plains Features
Dynamics GP/Great Plains Features On-site Technical Support
Dynamics GP 2010 accounting software is a full-featured business management and analytics solution that unifies information and processes throughout your business, communicates easily with other solutions, and connects employees, clients and suppliers unrestricted by time or place. Designed for small to mid-size businesses, MS Dynamics GP 2010 and Dynamics GP Version 10.0 provide capability for accounting, management reporting, project management, inventory and order processing, e-commerce, HRM, CRM, field force automation, manufacturing, retail management, and online business services. Progent can show you how to set up and manage a reliable, protected server and network environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your business exploit the full power of Dynamics GP 2010.
Cisco Firepower 1000 Series Firewalls Consultants
Cisco ASA Firewall with Firepower Onsite Technical Support
Progent's Cisco-Premier technology consultants provide experienced PIX Firewall consulting services encompassing architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector threat security, and secure connectivity services. Extending from compact, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a sensible level of security, performance and reliability for business networks of all sizes. PIX firewalls are build around a hardened, purpose-built platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including powerful application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management tools. Progent's network experts can help you choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Remote Workers Cloud Integration Outsourcing
Telecommuter Cloud Integration On-site Support
Progent can assist small and medium-size organizations to provision their remote workforce with reliable access to cloud resources.
Consultants ransomware cleanup and file restore
After Hours ransomware removal and file recovery Consultant
Progent's seasoned ransomware recovery experts can help you to restore a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Services Dynamics GP SmartList Designer
Microsoft Certified Partner Professionals Dynamics GP Customization
Microsoft Dynamics GP/Great Plains accounting includes analytics and reporting features that allow you to track all business processes, revenues and spending, and market trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP reporting support services can help you design reports that allow you to analyze your business more completely, turning raw data into useful management information. Progent is able to improve your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to deliver specialized line-of-business software development and web commerce solutions that integrate seamlessly with Dynamics GP.
Biggest Computer Consultant Exchange 2013 Unified communications
Exchange 2013 VoIP Consulting Services
Exchange 2013 incorporates significant improvements to the capabilities of Exchange Server 2010 and introduces powerful innovations as well as a revamped structure. These improvements affect key facets of IT like ease of administration, availability, security, cost of ownership, teamwork, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange Server 2013, create an efficient validation and rollout plan, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable remote support and management services for Microsoft Exchange Server 2013.
Top Quality Windows 10 Trusted Boot Support and Help
Windows 10 Business Store Portal Online Support Services
Progent's Windows consulting experts can assist organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an older release of Windows. Remote and on-premises assessment and upgrade services for Microsoft Windows 10 offered by Progent include Return on Investment estimates, project coordination, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management, teleworker access, security and compliance, automated provisioning and management, network design, wired/wireless convergence, business continuity planning, webinar training for IT support staff and end users, and ongoing Call Center support services.
Microsoft Expert Consultant System Center MOM
Specialist Comprehensive Event Management
Even if your business has a small computer services group and a limited technology budget, your information network can still feature the same high availability and performance that once required a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier IT consultants, the latest network management software for 24x7 monitoring and threshold alarms, and economical service programs such as a help desk call center to keep your mission-critical business applications and servers up and running.
Mobile Connectivity Computer Engineer
Android Integration Online Technical Support
Progent's Wireless Consulting Services offer a fast, economical option for businesses of all sizes to integrate, manage and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Award Winning Virtual Server Private Cloud Hosting Consultant
Virtual Server Private Cloud Hosting Consultancy
Progent's private cloud hosting service enables small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fully redundant equipment with geographically separate backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for automatic backup and restoration. You can use Progent's private cloud hosting service to eliminate major investments in the acquisition, upkeep, and operation of computer equipment and data center facilities while achieving the highest levels of system reliability and physical security.
Windows 8.1 DirectAccess Consolidate
Windows 8.1 DirectAccess Computer Networking
Windows 8.1 is engineered to power devices from smartphones and slates to power-user desktops. An abundance of new and improved capabilities, including touch screen interface and signature tile GUI, provide a wide range of benefits for organizations who understand how to put them to work. Progent's Microsoft-certified experts can help get your business up to speed with Windows 8.1 and show you how to gain maximum business value from the product's many new and enhanced technologies.
Cisco VoIP Phones and Contact Center Professional
Support Outsourcing VoIP Phones
Progent's Cisco IP phone and video IP phone experts can assist your business to integrate, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the latest HD media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Unified CM, originally branded CallManager, or with Unified Communications Manager Express to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Unified CM apps such as Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's consultants can provide support with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, installing ISR routers with CUBE VoIP networking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Windows 7 Consulting Services
Windows 7 Wireless On-site Technical Support
Progent's certified engineers can help your company to evaluate
ransomware cleanup and recovery Engineers
ransomware cleanup and restore Professionals
Progent's ransomware consultants can help your business to assess your ransomware vulnerability, monitor and protect your IT environment, help with negotiating a settlement with a threat actor, and restore a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Consultancy Microsoft Entra ID
Specialists Microsoft Entra SharePoint
Progent can help you with every phase of Microsoft Azure migration such as requirements analysis, readiness evaluation, system design, pilot testing, implementation, automated management, performance tuning, license management, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can assist your IT staff to configure and troubleshoot firewalls and VPN connections so your clients can securely access to Azure services, and Progent's Microsoft-certified consulting experts can assist you integrate key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist you to set up a hybrid cloud ecosystem that transparently combines on-premises datacenters with Azure-based resources.
Catalyst 9120AX Access Point Support Services
Catalyst 9136AX Access Point Remote Troubleshooting
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 Access Point experts can provide economical remote and onsite support for Catalyst Wi-Fi 6 wireless APs.
Windows Server 2016 and System Center Remote Technical Support
Windows Server 2016 Scale Out Clusters Technical Support Services
Progent's certified IT consultants can provide Windows Server 2016 integration consulting services to assist businesses of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can assist you to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.
Windows Server 2008 DirectAccess Troubleshooting
Specialist Windows Server 2008 R2
Microsoft Windows Server 2008 is a major step forward in making information systems more protected and available, simpler to virtualize and administer, higher performing, and able to provide an improved environment for web publishing. Progent can help your company benefit fully from the improvements incorporated into Windows Server 2008 by providing consulting, support, education, temporary staffing, monitoring, and security engineering expertise.
24-Hour Configuration Cisco Firesight
Cisco Firesight Consulting Services
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and offer unified management of modern cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to plan and execute an efficient migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's cloud-based services to create and centrally manage network ecosystems that span local offices, data centers, private clouds and public clouds.
NinjaOne ProSight Remote Monitoring and Reporting Information Technology Consulting
NinjaOne ProSight Remote Monitoring and Reporting IT Consultant
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management technology to keep your network running at peak levels by tracking the state of vital assets.
Outsourced IT Services OS X
Mac Phone-based Consultancy
Progent provides nationwide remote technical support and consulting services for businesses that operate Apple macOS and OS X environments or whose information systems feature a mix of Apple Mac and Microsoft Windows technology. Progent's experts can provide Apple macOS and OS X clients a range of IT services including desktop support, migration to the most recent edition of macOS from legacy editions of Apple macOS or OS X, plus help with Mac application software. Progent can also help you with Apple iPhone and Apple iPad synchronization and troubleshooting, or moving to Apple's iCloud. Remote technical support provides maximum return for your information technology budget by preserving client productivity and shortening the time billed for computer analysis and repair. Sophisticated online support tools and skilled service specialists and consultants allow Progent to solve the majority of network problems without wasting time and money by traveling to your site. In most of cases your IT issues can be remediated over the phone or via a mix of phone support and online access. Progent can make available Cisco CCIE network experts and CISSP premier security specialists to assist with the most challenging network issues.
24 Hour ProSight NinjaOne RMM Remote Server Monitoring Online Support
NinjaOne Automated Server Monitoring Configuration
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that uses advanced remote monitoring and management technology to keep your IT system running efficiently by tracking the health of vital devices that power your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so that any looming issues can be addressed before they have a chance to disrupt productivity.
GIAC Information Assurance Firewall Support
Security Incident Response Engineer
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of computer security professionals. GIAC accreditations are recognized by businesses and institutions all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer support for any of the network security services covered under GIAC accreditation including auditing network security mechanisms, event handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Urgent Small Business Wireless AP Integration Support
Small Business WAP100 AP Online Technical Support
Cisco's Small Business 100, 300 and 500 series of access points are Linux-powered units designed as value-priced wireless APs for light workloads. Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide remote or onsite integration and troubleshooting services to help you to plan, configure, update, tune, manage and debug Cisco Small Business wireless access point environments of any scale or architecture.
On Demand Staff Augmentation Services Onsite Technical Support
Supplemental Staffing Professional
Progent's short-term staff augmentation services enable organizations to meet sudden increases in demand for IT support personnel without incurring the expense and hassle associated with vetting and recruiting reliable technical workers and without increasing your permanent workforce.
ransomware prevention Professionals
ransomware defense audit Consultant
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone interview with a Progent backup/recovery consultant. The interview is intended to help evaluate your company's preparedness to defend against ransomware or recover quickly after a ransomware attack. Progent will work with you personally to gather information about your existing AV defense and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective security and backup/recovery environment that reduces your exposure to a ransomware attack and meets your company's requirements.
Cisco Remote Access Technical Support Organization
Computer Help Cisco CCIE Remote
Progent can assist you to utilize Cisco's networking technology to create a solid foundation for your onsite, cloud-centric, or hybrid-cloud data center and streamline operations in vital areas including compute and storage consolidation, security and compliance, manageability, uptime, and disaster recovery.
Support and Setup Aironet AP Management
Aironet 1800 Access Point Online Consulting
Progent's Cisco CCIE-certified Wi-Fi network experts offer online or onsite integration and troubleshooting support to assist your organization to plan, configure, update, tune, administer and troubleshoot Aironet Wi-Fi AP environments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to combine your wireless environment with your wired network and cloud-based resources to build a seamless enterprise connectivity foundation that is easy to manage and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, location and configuration of Aironet Wi-Fi access points to work with your unique workplace design, building structure, and anticipated network traffic.
Top Ranked Microsoft System Center Operations Manager Network Consultant
Microsoft Operations Manager Remote Support
Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, enhancing and troubleshooting Microsoft SCOM solutions and offer companies of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan an architecture for SCOM 2012 servers that delivers the performance and availability needed to watch over your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also help you to install and customize SCOM 2012 management packs according to leading practices for monitoring network fabric and both Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or onsite technical support to assist you to fix critical issues detected by Microsoft SCOM 2012.
Cisco Video Conferencing Professional
Remote Cisco Video Conferencing Consultants
Progent offers the support of an accredited consultant with expertise integrating technology from the major video conferencing/telepresence vendors such as Cisco/Tandberg, Polycom, and LifeSize and can help your company to plan, install, expand, or maintain a video conferencing environment that protects your current investment and maximizes the strategic value of your information network. Progent can also provide the expertise of network infrastructure consultants able to help businesses of all sizes to create and troubleshoot a communications network that provides the speed, reliability, security, and expandability you need to support your telepresence solution.
Horizon3.ai NodeZero Certified Threat Assessment Computer Security
Immediate Consulting Services Horizon3.ai NodeZero Cybersecurity Penetration Testing
Progent's certified security consultants can run NodeZero-based threat assessments to verify your security monitoring and protection systems and policies are correctly configured and effective.
NinjaOne Desktop Monitoring Integration Services
ProSight NinjaOne Server and Desktop Management Integration Services
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that incorporates advanced 24x7 remote monitoring and management techniques to help keep your network running efficiently by checking the state of vital devices.
Microsoft Azure enterprise hybrid cloud solutions Consulting
Microsoft Azure hybrid cloud solutions Professional
Progent offers advanced remote consulting support to help businesses integrate their IT infrastructure with leading public clouds including Azure and Amazon Web Services. Progent can help you to design and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-based systems or in hybrid network models that combine on-premises IT assets along with public clouds. To help you to integrate public cloud services with networks, Progent offers a variety of cloud integration support services such as Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 20 years of experience providing high-level consulting services remotely, and Progent can help you complete your cloud integration initiatives quickly and within your budget.
Windows Server 2016 Hybrid Cloud Integration IT Consultant
24-Hour Windows Server 2016 and System Center IT Consulting
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to plan and deploy a DR system built around Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for easy, affordable creation of a failover cluster quorum arbitration point.
24 Hour Consultant Services Lync Server 2013 Persistent Chat
24/7/365 Lync Server 2013 Consulting Services
Lync Server 2013, rebranded Skype for Business, enables businesses of any size to create a centrally managed and secure communications environment that supports the modern Bring-Your-Own-Device computing style with instant messaging (IM), presence, audio/video and web conferencing with application sharing, as well as IP and PSTN calling enabled for a broad range of desktop and mobile devices. Progent's Microsoft-certified Lync Server 2013 consultants and network integrators can assist your company to evaluate the advantages of Lync Server 2013, create an in-house, cloud-based (with Microsoft Lync Online) or mixed model suitable for your current and future goals, implement Lync 2013 so as to speed up your return on investment, and deliver custom webinar and on-premises training to your IT staff and end users. Progent offers expertise in key components of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can assist you to combine Lync 2013 with key Microsoft Office and Microsoft 365 applications including Outlook and PowerPoint.
System Center 2016 and Exchange Integration On-site Technical Support
Technical Support System Center 2016 and Exchange Online Integration
Progent has more than two decades of background deploying, and supporting the core platforms included with Microsoft System Center and can help you to plan, deploy, support, and repair your System Center ecosystem to optimize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent's consultants can assist your organization to migrate to the current version of System Center from an older one or from a third-party IT management platform to provide the benefits of best-in-class deployment, automation, security, plus datacenter and critical application performance monitoring.
Windows 10 Configuration Remote Troubleshooting
Microsoft Windows 10 SCCM Consultancy
Progent's Windows consulting experts can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Windows. Remote and on-premises assessment and migration support for Microsoft Windows 10 offered by Progent's experts include Return on Investment estimates, project management, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management and synchronization, teleworker access, data and identity security, automated provisioning and administration, infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and end users, and ongoing technical help.
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