Fast and Affordable Online Support for Allen Texas Information Networks
Urgent Online Technical Support for Allen NetworksFor organizations in Allen Texas, Progent offers online technical support for information systems powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Certified professionals have provided remote support to companies in every state in the United States. (Refer to recommendations from Progent's clients.) Progent also offers the consultation services of Cisco CCIE-certified engineers to help with complex infrastructure problems, as well as the services of CISA and CISSP-certified cybersecurity consultants to handle advanced security design and troubleshooting issues.

Progent's online technical support experts provide excellent value due to the fact that they possess the practical background and are equipped with the advanced tools required to solve the majority of network issues quickly. This reduces immediate expenses because service calls use up fewer billable consulting minutes. Remote help also avoids the expense of sending an engineer to your office. Your company saves additionally with incidental expenses by reducing or eliminating network downtime and associated costs resulting from business disruption, upset customers and vendors, idle employees, and distracted management. Progent's extensive remote consulting experience is particularly helpful in environments that rely on public clouds for critical network infrastructure or software like Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite IT support may not be an alternative.

Progent's pricing model for remote support is structured to leverage your network support dollar. Progent charges per minute for phone consulting, so you are billed just for the services that you receive. Unlike typical remote service firms, Progent requires no service activation charge or minimum fees. Progent's per-minute billing unit and simple model for billing avoid situations where fast fixes somehow end up as major bills. Progent's penchant for dealing with technical issues quickly means your business spends less money.

Progent's Remote Consulting and Technical Support Services
Through years of experience, Progent has mastered an array of optimized tools and field-proven processes that promote the maximum level of efficiency for online help and repair for information systems of all sizes. Progent provides protected Virtual Private Network support for VPN gateways from a variety of leading companies including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity enables the engineers of Progent's remote service group to link to your company's system remotely without breaching system security.

Progent's powerful technical support reporting application stores extensive documentation describing all service that Progent's customers have been provided. Progent's authorized service personnel have access to the specifics of assistance delivered to each Progent customer by any Progent engineer. This archive of issues and repairs is stored as a readily retrievable proprietary database that permits Progent's online technical engineers to communicate their experiences with the whole team to make sure that the value of Progent's technical support improves daily. Progent's advanced accreditations and close relationships with major industry leaders including Cisco and Microsoft make available other vast technical support knowledge bases and permit priority response from vendors' internal product engineers so Progent's online service experts are able to arrive at the most efficient solutions quickly.

Remote support services offered by Progent to companies in Allen Texas include:

ProSight Fixed-price IT Services for Small and Mid-size Organizations
Progent provides a selection of affordable, fixed-price services designed to allow small and medium-size organizations to benefit from the same best-of-breed IT solutions used by some of the industry's leading enterprises. Progent's ProSight portfolio of network management outsourcing services addresses all key facets of modern networking including email content filtering, security and compliance, automated backup/recovery, network infrastructure health monitoring, VM hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's cutting edge behavior-based machine learning tools to guard endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily evade legacy signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to address the complete threat lifecycle including blocking, identification, mitigation, cleanup, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer protection for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP provides firewall protection, penetration alerts, device management, and web filtering via leading-edge tools packaged within a single agent managed from a unified console. Progent's security and virtualization experts can assist you to plan and implement a ProSight ESP deployment that meets your organization's specific needs and that allows you prove compliance with legal and industry information protection regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent's consultants can also help your company to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has worked with advanced backup technology companies to create ProSight Data Protection Services, a portfolio of subscription-based management offerings that deliver backup-as-a-service (BaaS). ProSight DPS products automate and monitor your backup processes and enable non-disruptive backup and rapid restoration of vital files, apps, system images, and VMs. ProSight DPS lets you protect against data loss resulting from equipment failures, natural calamities, fire, malware like ransomware, human mistakes, malicious employees, or software bugs. Managed services in the ProSight Data Protection Services product line include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent service representative can assist you to determine which of these managed services are best suited for your IT environment.

  • Patch Management: Patch Management Services
    Progent's managed services for patch management offer businesses of all sizes a versatile and affordable solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving IT network. Besides maximizing the protection and functionality of your IT environment, Progent's software/firmware update management services permit your in-house IT staff to focus on line-of-business initiatives and activities that deliver maximum business value from your information network. Read more about Progent's software/firmware update management support services.

  • ProSight Duo Multi-Factor Authentication: Access Security, Endpoint Policy Enforcement, and Secure Single Sign-on
    Progent's Duo authentication managed services utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports single-tap identity verification with iOS, Android, and other out-of-band devices. With Duo 2FA, whenever you sign into a secured online account and enter your password you are asked to confirm your identity via a unit that only you possess and that uses a separate network channel. A wide selection of out-of-band devices can be used as this second form of ID validation such as an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You may register multiple validation devices. For details about Duo identity validation services, go to Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is an expanding family of in-depth management reporting tools designed to work with the leading ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to highlight and contextualize critical issues like spotty support follow-up or machines with missing patches. By identifying ticketing or network health concerns concisely and in near-real time, ProSight Reporting improves productivity, reduces management overhead, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top information security companies to provide web-based control and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to external threats and saves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a further level of analysis for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. For more details, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map out, track, reconfigure and troubleshoot their networking hardware such as routers, firewalls, and access points as well as servers, endpoints and other devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are always updated, captures and manages the configuration of almost all devices on your network, tracks performance, and sends notices when problems are detected. By automating tedious management processes, WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, finding devices that need important software patches, or resolving performance issues. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system running efficiently by tracking the state of critical computers that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management personnel and your Progent engineering consultant so any potential issues can be addressed before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual host configured and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hosting solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and safeguard information related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you're making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their IT system. Powered by a selection of the top remote monitoring and management tools in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the deployment of your core infrastructure devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a more manageable Active Directory system. Both versions also include a year of cutting-edge remote network monitoring and management (RMM). Benefits can include lower-cost management, better compliance with government and industry security standards, higher utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and increased uptime. Read more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service based on a phone discussion with a Progent information assurance expert. The fact-finding interview is designed to evaluate your organization's preparedness either to block or recover quickly following an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information concerning your existing antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to build a cost-effective security and backup/recovery environment that meets your business needs. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Additional Consulting Services Available from Progent
Progent offers the services of world-class online consulting experts for contract IT programs. Billing rates for ongoing development or consulting tasks are set according to the qualifications of the consultants assigned. Progent's background in these special fields of information technology enables clients to complete critical projects economically and on schedule. Progent's project-based online engineering solutions include:

  • Help Desk Support
    Progent's Call Center service options for businesses with networks that incorporate Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include comprehensive Call Center services, shared Help Desk support services, and Help Desk consulting. Progent's Standard Help Desk Services provide smaller businesses a complete service desk solution that manages all aspects of online desktop support from initial requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Progent provides call desk services at a significant discount off Progent's regular desktop support rates, and Progent offers the additional option of fast on-demand escalation to subject matter experts to resolve the most problems.

    Progent's Help Desk consulting support can guide you in building an efficient new Help Desk Call Center or enhancing your established organization, evaluating or enhancing Help Desk software to address the unique demands of your business, or providing occasional online personnel to supplement your existing Help Desk team during demanding situations like software migrations, mass updates, or installing brand new applications.

    Progent's Call Center team of experienced network professionals gives your computer users in Allen Texas instant contact with a reliable network service resource with extensive experience delivering phone help and remote repair service for networks that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's mission is to give the Help Desk Call Center perception as a crucial driver of business productivity, and Progent's intent is to fix instead of simply track network problems.

  • Applications Support: Training, Customization, and Integration
    Progent's Applications Consulting Team offers phone-based and in-depth engineering expertise and training in key application fields including ERP, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also offers consulting, customization, and training for popular Microsoft business applications such as Microsoft CRM, Microsoft Project, Microsoft 365 Word, and Office Excel. To learn more information on Progent's consulting, custom development, and education services, refer to Progent's Business Application Experts Team.

  • Unified and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center centralizes and automates the administration of hybrid cloud networks by offering comprehensive support for Windows Server 2022, Windows 10 and Windows 11; seamless management of multi-OS environments that include Linux, Hyper-V and VMware; and better public and private cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center consulting experts can provide world-class remote and on-premises support for all components of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and configure a new implementation of Microsoft System Center2, expand or optimize your current one, migrate efficiently from an earlier release of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent can deliver companies in Allen Texas remote hybrid network monitoring by providing System Center Operations Manager expertise. Progent can tune Operations Manager for your environment so your IT support is proactive rather than reactive. By spotting potential problems before they evolve into full-scale emergencies, system monitoring can head off stressful and expensive service crises. Progent can also assist with server and infrastructure monitoring tools such as Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or macOS and OS X systems, Microsoft Windows networks, or networks that incorporate a variety of platforms.
How Your Allen Company Can Contact Progent's Remote Support Experts
To get in touch with Progent about emergency online expertise with Windows, macOS and OS X, or Linux networks, visit Progent's Nationwide Remote Support, phone 1-800-993-9400, or see Contact Progent. For organizations and new businesses in Allen Texas, Progent's online network support engineers can deliver effective and economical system support whenever your business needs it. Over 20 years of delivering online tech support has earned Microsoft Partner status for Progent's team of engineers and has helped Progent to acquire high-end troubleshooting capability and to refine remote access technology to fix network problems quickly while avoiding the expense and lost productivity associated with on-premises service calls.

Even if your Allen business relies on a regular independent support technician or employs an in-house IT staff that know how to deal with common network issues, Progent's Microsoft and Cisco certified consultants can provide a convenient and seamless remote extension of your on-site resources for situations when your regular service personnel either don't have the bandwidth or the knowledge to fix sudden network crises or especially complicated integration projects.

Advantages of Progent's IT Support for Businesses in Allen Texas
Progent's online support services allow your Allen organization to have the advantages of on-call, enterprise-class network support without the cost of managing an in-house IT staff. Your network will acquire added business value by being increasingly reliable, efficient, and protected. Benefits to your business include:

  • Convenient remote expansion of your on-site IT resources
    For most businesses in Allen Texas, nearby computer service providers, whether consisting of outside consultants or an internal maintenance staff, can deal with the majority of technical problems. On the other hand, IT crises might occur when your regular support personnel are too busy or absent, and some problems may stem from IT products that is beyond the scope of your usual support people. In these instances, Progent's on-call support specialists offer a convenient, fast, and affordable way to supplement your regular resources and to transfer useful information to improve your ability to handle future problems in-house.

  • Reduced Dependence on Freelance Service Providers
    For network maintenance, smaller organizations commonly rely on individual freelance service providers. While independent consultants have less internal costs than larger service companies and can often charge marginally less, they are occasionally overextended, making it impossible to respond rapidly to urgent situations. If an independent service provider is busy with another customer, sick, on a trip, or in training, the absence of fallback personnel may require your business to go without help during an emergency. As your network expands, network unavailability and problems with vital software become more expensive. The money you thought you were saving on an independent can be consumed quickly by reduced productivity. Progent offers an on-call source of backup service experts to insure your IT system remains up and running.

  • Create a Scalable Basis for Smooth Growth
    Organizations typically start with an information architecture created on a shoestring budget. Without a proper infrastructure, band-aid fixes can get piled onto a weak foundation. When a network grows, stability and expandability problems can hinder the success of the business. These poorly built environments need proper assessment, smart long-term planning, and broad-based technical expertise to evolve to a system infrastructure able to provide the solid foundation to handle vital business requirements and simplify downstream expansion.

  • Work with Solution Providers Instead of Technology Sellers
    Smaller organizations require advice and technical training to navigate through an increasingly complex array of technology options available for promoting business growth and improving efficiency. Businesses hardly need a computer consultant who is attempting to sell a specific vendor's products. Network support and product selling can result in a situation where the proposed solution is designed around a profitable product instead of the genuine needs of a client. Progent eliminates these conflicts by offering just services instead of products. This enables Progent to match technical consulting with the best interests of customers.

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner support company and Progent's head count, range of IT knowledge, fine tuned remote support tools, and familiarity with corporate IT enable businesses to avoid the limitations of excessive dependence on smaller service organizations, individual freelance service providers, or over-stretched in-house IT help.

Progent adds value by offering:

How Does Our Company Start Getting Online Computer Help from Progent?
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network support, go to Immediate Technical Support.

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    Progent's certified consultants can assist your company to test Windows 7 to confirm application compatibility and to determine its speed and reliability operating in your environment. Progent's consultants can also show you how to evaluate the potential strategic value of moving to Microsoft Windows 7. If you decide that Microsoft Windows 7 fits your business strategy, Progent can help you to design and execute a non-disruptive deployment of Microsoft Windows 7 from a your current release of Microsoft Windows.

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    Progent offers online and on-premises installation, migration, programming, reporting for Microsoft Dynamics Business Central/Navision.

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    Progent makes use of the Flexential Tampa data center primarily to provide private cloud hosting. Progent maintains a team of IT consultants located in the Tampa area, and Progent can also provide remote expertise from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior disaster recovery/business continuity planning experts. Progent can also help your business to plan and implement a move to the Flexential facility with services such as planning system architecture, specifying hardware, system configuration and testing, troubleshooting, setting up remote network management, and training your network support team.

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    Progent offers access to the affordable services of remote Internet connectivity consultants to help your organization to assess or update your Internet services so your Internet access solution matches your business needs. Support services provided by Progent's engineers include evaluation of your existing bandwidth utilization, vendor and service plan analysis and ordering, network provisioning, and overseeing a seamless move to a different carrier and/or service arrangement. Provisioning can include optimizing existing routers and switches and deploying additional ones, implementing firewalls, and designing fault-tolerant BGP configurations.

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    Progent's certified cybersecurity consultants can perform NodeZero-based PEN tests to verify your security defense tools and policies are properly set up and effective.

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    Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, create test environments and rollout strategies, optimize your network infrastructure for local, multi-site, cloud-based, and partial-cloud environments, train your IT management staff, develop an enterprise-wide security strategy, automate IT administration, assist with creating applications, and build and validate a DR/BC plan.

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    MS Office Communications Server provides IM and Real Presence in a scalable, world-class solution offering advanced protection, transparent integration with additional Microsoft software, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers lower costs and elevated business efficiencies, enhanced individual output, and stronger IP protection. MS Office Communications Server 2007 has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications consultants can provide remote and onsite configuration support and troubleshooting services for your Office Communications Server deployment and can help your organization to assess the advantages of upgrading to Microsoft's Skype for Business. Progent can also help you to design and execute a smooth upgrade that will add business value to your information network

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    Progent's Microsoft-certified SQL Server application developers and DBAs offer remote consulting to assist organizations of all sizes to build, administer, and maintain applications based on Microsoft's SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server consultants can provide help with any element of application development in solutions that range from small business or departmental databases to N-tier VLDB applications and data warehousing.

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    Progent provides network support for mid-size companies with 100 to 250 network clients. The mid-size business or office has traditionally been an overlooked part of the market for IT consulting services. The cost structures and support delivery practices of major outside service organizations make them excessively costly for the typical small business or small medium business (SMB), which usually relies on a minimal information technology budget with which to maintain an IT network whose complexity and sophistication are often similar to the networks of far larger enterprises. Progent's support delivery model, which takes great advantage of remote support, virtual office infrastructure and proactive server monitoring, significantly lowers the network maintenance expenses of a small-medium business while offering the small company with enterprise-level support from certified, IT consultants knowledgeable in a broad range of midsized business technologies. If your medium size company or small business is looking for the quality of network help appropriate by a mid-size office without budgeting enterprise costs, contact Progent.

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    Progent can provide economical remote support for all releases of Microsoft Access including desktop and browser-based versions and can provide expert assistance for application development, database migration, performance optimization, report design, and maintenance. Progent also can provide tailored online classes for Access application programming and database management.

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    Progent's Computer Contact Center Outsourcing Services for PC desktop support are designed specifically for small businesses who need fast access to a Help Desk Call Center with expert phone support and effective escalation options but who have to operate within a limited IT budget. Key features of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Phone Support, Optional Remote Access Provisioning, System Evaluation, Problem Escalation, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Helpdesk Software Selection and Integration.

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    ISA 2006 is a comprehensive gateway that provides a powerful application layer firewall, virtual private network, and web caching solution for protecting the Internet-facing applications of any sized business against a wide variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server consultants can help you design, cost-justify, test, install, customize and support the any edition of ISA Server 2006 on your network.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    System Center Configuration Manager 2016 automates software provisioning at scale, streamlines security and compliance settings control, keeps track of network assets, guards against corporate data leakage, provides network health monitoring, allows safe end-user self service, and offers a single point of control for administering multi-OS ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can assist you with any facet of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid environments.

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    Progent can assist small and mid-size organizations to implement centralized remote endpoint management and monitoring tools for maintaining endpoints used by telecommuters.

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    Global Information Assurance Certification was established in 1999 to certify the knowledge of computer security professionals. GIAC accreditations are acknowledged by companies and government organizations throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide help with any of the security services addressed within GIAC accreditation including evaluating network vulnerability, security incident handling, traffic analysis, web application security and security information and event management (SIEM) solutions.

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    Progent's Shared Call Center service allows your IT organization to share responsibilities for Help Desk services seamlessly between your IT team and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation platform for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.

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    Progent's CISSP-certified network security consultants can help organizations of any size with any aspect of IT security. Progent can create efficient security solutions that guard a small business against advanced malware attacks or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile users accessing network resources distributed across a mix of physical sites and various clouds.

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    Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that offers the foundation for a powerful but easy-to-manage IT network. The IT demands of the Microsoft .NET products included with Microsoft Small Business Server 2011 calls for a network support expert with hands-on background planning and building seamless, end-to-end business network solutions. Progent's SBS Server professionals have an average of more than 10 years of experience supporting business systems based on Microsoft technology. This background assures you results in installing, administering, and maintaining IT solutions that include the Small Business Server suite of servers and productivity software.

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    Microsoft supports seamless hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have certain Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can help your organization with any facet of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can provide as-needed support to help you through challenging technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Exchange solution is successfully completed on schedule and on budget.

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    Progent's IT outsourcing services offer affordable computer support for small businesses. Whether it involves designing network architecture, creating an internal Help Desk or outsourcing a one, deploying an updated email system, monitoring your network, or developing a web-based eCommerce solution, outsourcing your network engineering services can contain expenses and minimize uncertainties, permitting network support budgets to increase in a more moderate and manageable fashion than is possible by building up a large, all-purpose internal IT staff. Progent's Outsourcing White Paper and flyers tell you how Progent can help you build a protected and highly available system architecture for your critical business software powered by Windows.

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    The QTS Data Center is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS Sacramento data center as a colocation facility or if your business is planning on moving your primary or disaster recovery equipment to Herakles/QTS, Progent offers a range of affordable consulting services that include data center relocation, equipment deployment and upgrades, network optimization, project management services, virtualization expertise, offsite monitoring, streamlined network administration, software development, business continuity solutions, security assessment, and the use of Progent's Test Lab.

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