Fast and Affordable Remote Support for Allen Texas IT Networks
Urgent Online Support for Allen NetworksFor businesses located in Allen Texas, Progent provides online technical support for networks based on any combination of Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier consulting experts have provided online troubleshooting to companies in all 50 states in the United States. (Check out recommendations from Progent's clients.) Progent also offers the consultation services of Cisco CCIE-qualified engineers to help with complex infrastructure problems, plus the services of CISA and CISSP-certified security consultants to help with advanced security architecture and troubleshooting issues.

Progent's remote technical support engineers provide excellent leverage due to the fact that they have the practical experience and are equipped with the sophisticated technology necessary to solve the majority of information system problems rapidly. This lowers immediate costs because solutions accumulate fewer chargeable minutes. Online help also avoids the expense of dispatching a consultant to your site. Your company saves even more in incidental expenses by reducing or avoiding network downtime and related costs resulting from business disruption, disgruntled clients, unproductive employees, and de-focused executives. Progent's extensive remote technical support know-how is particularly helpful in environments that are dependent on public clouds for vital network infrastructure or software like Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises IT support may not be an alternative.

Progent's billing policy for remote help is structured to leverage your IT service investment. Progent charges on a per-minute basis for telephone-based consulting, so you owe only for the services that you receive. In contrast to typical online support organizations, Progent imposes no initialization charge or minimum job duration. Progent's one-minute granularity and simple policy for billing do away with situations where fast repairs somehow end up as major invoices. Progent's penchant for disposing of technical issues quickly means you spends less money.

Progent's Online Consulting and Technical Support Expertise
Over time, Progent has refined an array of optimized tools and proven methodologies which ensure the maximum level of efficiency for remote technical support and repair for IT networks of all sizes. Progent's Technical Response Center can interface to your company's system without breaching system security.

Progent's advanced customer support reporting application stores thorough records for all support that Progent's customers have received. Progent's staff consultants have access to the history of services delivered to each customer by every Progent engineer. This archive of anomalies and resolutions is stored as an easily searchable internal knowledge base that enables Progent's remote support experts to share their knowledge company-wide to make sure that the efficiency of Progent's support services grows daily. Progent's extensive list of accreditations and working relationships with key technology companies such as Cisco and Microsoft open up additional extensive technical support databases and allow fast access to vendors' in-house product engineers with the result that Progent's online consulting specialists can determine the best resolutions in the least time.

Online support provided by Progent to clients in Allen Texas include:

ProSight Subscription-based IT Services for Small and Mid-size Organizations
Progent offers a family of low-cost, subscription-based managed services intended to enable small and medium-size organizations to utilize the same best-of-breed IT solutions used by many of the world's leading enterprises. The ProSight line of IT management outsourcing services addresses all critical facets of modern networking such as email protection, security and compliance, automated backup and disaster recovery, infrastructure monitoring and management, virtual server hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint remote monitoring service that uses advanced remote monitoring and management techniques to help keep your network operating at peak levels by tracking the health of critical computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT management staff and your Progent engineering consultant so all looming problems can be addressed before they can impact your network. Learn more details about ProSight LAN Watch server and desktop monitoring consulting.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software delivers a centralized, cloud-based solution for managing your network, server, and desktop devices by providing tools for streamlining common tedious tasks. These include health checking, patch management, automated repairs, endpoint setup, backup and restore, A/V protection, secure remote access, built-in and custom scripts, resource inventory, endpoint profile reporting, and troubleshooting assistance. When ProSight LAN Watch with NinjaOne RMM spots a serious issue, it sends an alert to your designated IT management staff and your Progent consultant so potential issues can be fixed before they impact productivity. Find out more details about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring services.
  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to map out, track, reconfigure and troubleshoot their networking appliances such as routers, firewalls, and access points as well as servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and manages the configuration information of almost all devices on your network, monitors performance, and generates alerts when issues are discovered. By automating tedious network management activities, WAN Watch can knock hours off ordinary tasks like network mapping, expanding your network, finding appliances that need critical updates, or isolating performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing family of real-time and in-depth reporting tools designed to integrate with the top ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize key issues like spotty support follow-up or machines with missing patches. By exposing ticketing or network health problems clearly and in near-real time, ProSight Reporting enhances network value, lowers management overhead, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has partnered with advanced backup technology vendors to produce ProSight Data Protection Services (DPS), a selection of management offerings that deliver backup-as-a-service (BaaS). ProSight DPS services automate and monitor your backup operations and allow non-disruptive backup and rapid recovery of important files, applications, images, and VMs. ProSight DPS helps you recover from data loss resulting from equipment breakdown, natural disasters, fire, malware like ransomware, human error, malicious insiders, or application bugs. Managed services in the ProSight Data Protection Services product line include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent consultant can help you to determine which of these fully managed backup services are best suited for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of top information security vendors to deliver web-based management and world-class security for your email traffic. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway device provides a further level of inspection for incoming email. For outbound email, the onsite gateway provides AV and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight MFA with Cisco Duo: Access Security, Endpoint Remediation, and Protected Single Sign-on
    Progent's Duo MFA services incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other personal devices. With Duo 2FA, when you sign into a secured online account and enter your password you are requested to confirm who you are on a unit that only you have and that uses a separate network channel. A broad selection of devices can be used as this second form of authentication such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You may register multiple verification devices. For details about ProSight Duo identity authentication services, visit Cisco Duo MFA two-factor authentication services.

  • ProSight Co-Managed Support: Outsourced and Shared Call Desk Services
    Progent's Co-managed Service Desk offers a seamless supplement to your internal support resources. End user interaction with the Help Desk, provision of technical assistance, problem escalation, trouble ticket creation and tracking, efficiency measurement, and maintenance of the support database are consistent regardless of whether issues are resolved by your corporate network support resources, by Progent's team, or a mix of the two. Your business has unrestricted versatility to expand or shrink your share of technical support activity as required. Progent provides initial installation and onboarding of the professional services PSA software plus documentation, validation and education. To learn more about ProSight Co-Managed Call Desk, see ProSight Co-Managed Support.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that incorporates SentinelOne's next generation behavior-based analysis technology to guard endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely escape traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud resources and provides a unified platform to automate the entire malware attack lifecycle including blocking, identification, containment, remediation, and forensics. Top capabilities include single-click rollback with Windows VSS and real-time system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint security and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies packaged within one agent accessible from a unified control. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP environment that addresses your company's specific requirements and that allows you prove compliance with government and industry information security standards. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate attention. Progent can also help your company to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • Patch Management: Patch Management Services
    Progent's support services for patch management provide organizations of any size a flexible and affordable solution for evaluating, testing, scheduling, applying, and documenting updates to your dynamic IT system. Besides optimizing the security and reliability of your IT environment, Progent's patch management services free up time for your in-house IT staff to concentrate on more strategic initiatives and tasks that deliver maximum business value from your network. Learn more about Progent's software/firmware update management support services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual host configured and maintained by Progent's network support experts. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the applications. Because the environment is virtualized, it can be moved immediately to an alternate hosting environment without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard information related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By updating and organizing your network documentation, you can save up to half of time wasted looking for critical information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you're making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size organizations to get an unbiased assessment of the overall health of their network. Based on some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits help you see how closely the configuration of your core network devices adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits like a cleaner Active Directory environment. Both also come with one year of state-of-the-art remote network monitoring and management. Benefits can include simpler network management, improved compliance with data security requirements, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and recovery, and higher availability. See more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your company's ability either to stop or recover rapidly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information about your current AV defense and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to build a cost-effective AV and backup/recovery system that aligns with your company's requirements. For details, refer to The ProSight Ransomware Preparedness Report Service.

Additional Support Services Offered by Progent
Progent can provide the services of world-class online consulting experts for special IT projects. Billing charges for ongoing consulting tasks are set according to the level of expertise of the engineers required. Progent's experience with these important areas of computer technology enables clients to complete critical projects economically and on schedule. Progent's project-based online consulting services include:

  • Help Desk Call Center Expertise
    Progent's Help Desk programs for businesses with networks that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include full-service Call Center services, co-managed Help Desk support services, and Help Desk operations consulting. Progent's Standard Help Desk Services provide smaller organizations an end-to-end service desk solution that manages all aspects of online desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Progent offers service desk support at a substantial discount from Progent's normal desktop service rates, and Progent offers the additional option of fast as-needed escalation to subject matter experts to resolve challenging problems.

    Progent's Call Center consulting support can aid you in building an efficient new Help Desk or revamping your current one, selecting or customizing Help Desk Call Center application software to address the unique requirements of your corporation, or providing temporary phone support personnel to supplement your in-house Call Center group to deal with unusually busy situations like software migrations, mass updates, or installing new business software.

    Progent's Call Center team of veteran network experts offers your workers in Allen Texas immediate communication with a large network service group with extensive background providing telephone-based help and remote troubleshooting for computer environments powered by Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's mission is to give the Help Desk perception as a crucial contributor to company productivity, and Progent's goal is to fix and not just report IT issues.

  • Business Applications Services: Training, Development, and Integration
    Progent's Applications Experts staff offers remote advanced consulting expertise and training in key business application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can deliver consulting expertise, custom programming, and education for Microsoft applications such as CRM, MS Project, Office Word, and Microsoft 365 Excel. To learn more information concerning Progent's consulting, custom programming, and education offerings, go to Progent's Applications Experts Group.

  • Unified and Streamlined Administration of Hybrid Cloud Environments
    Microsoft System Center centralizes and automates the administration of hybrid cloud networks by offering comprehensive support for Windows Server 2022 servers, Windows 10 and Windows 11; seamless management of mixed-OS environments that incorporate various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center consultants can provide advanced online and onsite support for all components of System Center2including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to design and install a new implementation of Microsoft System Center2, expand or optimize an existing one, upgrade smoothly from a prior version of System Center, or debug your System Center environment.

  • Remote Hybrid Network Monitoring Services
    Progent can deliver organizations in Allen Texas online hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) expertise. Progent can tune Operations Manager to fit your environment so your IT maintenance is proactive rather than reactive. By exposing possible issues before they grow into network outages, proactive monitoring can head off stressful and costly service breakdowns. Progent can also deploy system monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or Apple macOS and OS X systems, Windows environments, or systems that incorporate a combination of platforms.
How Your Allen Company Can Contact Progent's Remote Technical Support Experts
To contact Progent about emergency remote expertise with Microsoft Windows, macOS and OS X, or Linux/UNIX computer systems, visit Progent's Emergency Online Help, call 1-800-993-9400, or refer to Contact Progent. For businesses and startups in Allen Texas, Progent's online computer support engineers can deliver effective and affordable system support the moment your company needs it. Over 20 years of delivering remote tech support has earned Microsoft Partner status for Progent's consultants and has allowed Progent to develop world-class troubleshooting capability and to fine tune remote access tools to solve computer problems quickly while avoiding the expense and lost time associated with in-person support visits.

Even if your Allen business deals with a regular freelance consultant or employs an in-house IT staff that can handle typical computer issues, Progent's Microsoft and Cisco certified engineers are available to offer a convenient and seamless virtual extension of your on-site resources in cases when your regular IT support personnel either lack the time or the experience to fix sudden system emergencies or especially complicated integration projects.

Features of Progent's Remote Network Services for Allen Texas
Progent's online support, remote repair, system security expertise, and network management services give offices in Allen Texas unparalleled leverage for your IT investment. Whether you require one-time phone help and remote troubleshooting or full-time Help Desk call center services and network administration, Progent's professionals can provide your company enterprise-level IT support while allowing you to eliminate the expense and hassle of running a large in-house IT organization. Key features of Progent's National Remote Support services include:

What Makes Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner support company and Progent's staff size, range of IT expertise, fine tuned support software, and understanding of corporate IT allow companies to escape the limitations associated with excessive dependence on smaller service firms, independent freelance service providers, or limited in-house IT help.

Progent adds value by providing:

  • Proven Methodology
    Progent's team of Microsoft and Cisco Certified experts average more than ten years of hands-on industry experience, in the trenches of network support, executing a broad range of IT projects for a large mix of businesses. Each Progent consultant shares a proven collection of personal best practices which are combined into company-wide best practices standards that Progent teaches its consulting staff. This means that you get not only expert IT skills, but also a support engineer with proven methods for applying computer knowledge to resolve actual network problems efficiently.

  • Value Pricing
    Progent's pricing policy is to bill for phone service and on-site visits by the minute. Consequently, you owe exclusively for received services. Progent does not demand a more expensive rate for off-hours or urgent support, and within California or in areas where Progent provides in-person support, Progent does not charge for travel except for urgent calls where on-site work is less than four hours. In addition, Progent imposes no minimum fee and requires no monthly commitment for support services provided during regular business hours. Many support organizations impose large minimum payments or charge for each fifteen minutes or longer. Progent's fine granularity avoids big invoices for fast fixes so you won't be forced to permit minor problems to fester.

  • Information Transfer
    Progent practices knowledge transfer from Progent's consultants to customers. By teaching clients to deal with technical issues that are within their comfort zone, Progent can concentrate on delivering high-value skills where Progent faces little competition. Businesses who utilize familiar freelance consultants or who employ internal IT staffs benefit when Progent transfers knowledge about new technology and proven processes to make their networks more robust, secure, and efficient.

  • Remote Server Monitoring with MS System Center Operations Manager
    Progent is one of the only consulting companies to provide 24x7 remote tracking services powered by Microsoft Operations Manager. MS System Center Operations Manager allows your network support to be anticipatory instead of reactive. By uncovering potential issues before they result in downtime, network monitoring can keep your IT network from stressful and expensive service losses.
How Does Our Company Begin Receiving Remote Computer Support from Progent?
To initiate Progent's online help services or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT support, visit Immediate Online Support.



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    Microsoft Forefront TMG 2010 is based on the powerful security technologies of Microsoft ISA Server and provides a easily administered web gateway that acts as a one-server platform for a variety of security features such as an multi-layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security reporting capabilities, permits customized reports powered by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to lower expenses and enhance availability. Progent's Microsoft consultants can assist you to plan and execute test and production implementations; interface Forefront TMG 2010 with Windows Server 2008, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint; set up Microsoft Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent's consultants can also help your organization to migrate economically to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.

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    IT Consulting Citrix Desktop Studio

    Citrix offers a powerful family of platforms that deliver enterprise-class manageability, scalability, and responsiveness for virtualizing servers and for centralized distribution of virtual Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can help your company to assess the strategic advantages of Citrix technology and show you how to design, validate, implement, optimize, and maintain Citrix solutions.

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    Professional Modern Network Security

    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based analysis tools by SentinelOne to guard endpoint devices as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily get by traditional signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to automate the complete malware attack lifecycle including filtering, infiltration detection, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats.

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    Progent offers the services of an accredited engineer with an extensive background deploying technology from the leading telepresence providers such as Cisco, Polycom, and LifeSize and can help you to plan, install, expand, or troubleshoot a video conferencing environment that preserves your current investment and maximizes the business value of your IT system. Progent can also provide the services of network infrastructure engineers able to help businesses of any size to create and troubleshoot a network that provides the performance, reliability, security, and expandability you need to accommodate your telepresence environment.

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    Progent's certified information technology consultants can provide Windows Server 2016 integration consulting services to help organizations of all sizes to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to benefit from the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

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    Lync Server 2013 IM Consultancy

    Microsoft Lync 2010 supports IM, Presence, voice/video conferencing, desktop sharing, and both VoIP and public switched telephone network voice communication. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and streamlines management via integration with Windows AD. Lync can also cut expenses by doing away with VoIP hardware and subscription services, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified unified communications experts can provide remote and onsite support services to help you to manage and repair your existing Lync 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's new version of the product. Progent can also help you to design and execute an efficient Skype for Business upgrade.

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    • Amazon enterprise hybrid cloud solutions Contract Programming Firm
    Amazon EC2 endpoint Development Companies

    Progent can provide cost-effective online support to assist companies to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.

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  • Allen Onsite and Remote Support
  • Juniper J Series Firewall Cybersecurity Consultancy Security Organization Juniper J Series Firewall
  • Juniper SA700 SSL VPN Cybersecurity Consultancy Juniper SA4500 SSL VPN Network Consulting
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  • Meraki Wi-Fi AP Management Information Technology Consulting Meraki Access Point Security Support and Setup
  • Microsoft Certified Partner Engineer SQL Server Replication Consultants Microsoft SQL Server

    • SQL Server 2014 Disaster Recovery Consultant Services
    SQL Server 2014 Online Help

    Microsoft SQL Server 2014 includes major enhancements in critical areas including performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and onsite services including system design, deployment, administration, troubleshooting, and application development expertise to enable businesses of all sizes to realize fast return from their SQL Server 2014 investment.

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    Progent's Cisco-certified wireless technology consultants can assist organizations to deploy, administer, and debug Cisco Small Business 100/300/500 Wireless APs.

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  • Microsoft and Cisco Certified Allen, Texas Small Business IT Support Firms
  • Microsoft ISA Server 2006 Online Help ISA 2006 Firewall Consultant
  • Microsoft MCP Consulting Contractor Brisbane Microsoft MCA Consultant Telecommuting Job Perth

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    Microsoft Windows Server 2008 represents an important advance in making information systems more protected and available, simpler to virtualize and administer, faster, and able to offer a better platform for web publishing. Progent can help your business benefit fully from the improvements incorporated into Windows Server 2008 by delivering Microsoft-certified consulting, technical support, training, temporary staffing, network monitoring, and security engineering expertise.

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    • Consultancy VMware vCenter Server
    Consulting Services VMware Cross vCenter NSX

    Progent offers the support of a certified VMware VCDX expert to help your organization plan, deploy, manage and repair VMware vSphere and vCloud-based virtualization solution for local networks, cloud environments, or hybrid cloud deployments. Progent offers world-class knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for administering private and hybrid cloud solutions that provide high availability, data security, and application mobility.

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    • Solaris with Windows Technology Professional
    24x7 UNIX, Windows Specialists

    If your company is developing UNIX-based applications on a network that includes Windows-based servers, PCs, and office applications, Progent offers comprehensive information technology outsourcing that allows you to concentrate on your area of strategic know-how without the constant distraction of maintaining your company information system. By using automated server monitoring and by delivering online and on-site support as your business needs it, Progent represents an affordable way for managing an IT system that provides high availability, protection, and efficiency. Progent's developer assistance services include full-service it outsourcing, virtual server infrastructure, online and on-site service and troubleshooting, 24x7 monitoring, and Help Desk Call Center outsourcing.

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    • Exchange 2016 Upgrade Support
    Microsoft Exchange Server 2016 Migration Network Consultants

    Progent can help your business in all phases of your migration to Exchange 2016 such as planning HA system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

  • Microsoft SQL Server 2017 Support Firms Small Business Computer Consultants Microsoft SQL Server 2016
  • Security Consultants Allen-Plano
  • Microsoft SharePoint Server Technical Support Services Network Consultants SharePoint Server 2010
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  • Microsoft T-SQL Design Microsoft Certified MS SQL Server Designer
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    • Ryuk ransomware recovery Consultant
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    Progent's ransomware experts can help your business to evaluate your ransomware defenses, remotely monitor and guard your IT environment, assist with settlement negotiations with a hacker, and rebuild a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.

  • Network Troubleshooting Technical Support Services ProSight Remote Network Infrastructure Monitoring Online Consulting
  • Allen, Texas Installation
  • NinjaOne Automated Desktop Inventory Engineer ProSight NinjaOne Windows Server Management Integration Services
  • Online Consulting Wi-Fi VoIP phone integration wireless VoIP phones and Meraki APs IT Consultants

    • MCSE Expert Certified Consultants ISA 2000 Server
    Microsoft ISA Server Support and Help

    Progent's Microsoft certified professionals provide small and midsize companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can protect your business system from attack by external and inside threats. Forefront Threat Management Gateway and ISA Server perform deep inspection of Internet protocols such as HTTP, which allows these products to uncover many threats that can get by traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your network security through experienced design and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can assist you to deploy Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.

  • Open Now Exchange 2003 Server Upgrading Exchange Server 2003 Consultant Services
  • Palo Alto Networks PA-3000 Series Firewalls Protection Top Ranked Palo Alto Networks PA-3200 Series Firewalls Network Security Testing
  • Power BI on Azure VMs Developer Firm Microsoft Certified Expert Power BI Data Prep Programming
  • Private Cloud Hosting for Virtual Data Centers Specialists Private Cloud Hosting for Virtual Data Centers Consultancy

    • Fortinet 3000 Series Firewalls Remote Support
    Fortinet Firewall Web Filtering Support Outsourcing

    Fortinet next-generation firewalls are industry leaders in offering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall consultants can help your business to integrate your Fortinet FortiGate security appliances to safeguard all your digital resources at the network edge, within the data center, at branch locations, and at the cloud edge.

  • ProSight NinjaOne RMM Remote Server Monitoring Professional Remote NinjaOne Server Monitoring IT Consulting
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  • Remote Support Services Exchange 2010 Configuration Setup and Support Microsoft Exchange Server 2010 Migration
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    Progent can help you to plan a migration to Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.

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  • SCDPM 2012 Cloud Backup Consultants MCSE Expert Certified SCDPM 2012 and Exchange DAGs Outsourcing
  • Services Google Cloud Anthos Consultants Google Cloud Docker
  • SharePoint 2013 Specialist SharePoint 2013 Excel Services Network Engineer
  • Allen-Plano Network Consulting Company
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    • Patch management services Professionals
    IoT sensors patch management Specialist

    Progent's support services for software and firmware patch management provide organizations of all sizes a versatile and affordable solution for evaluating, validating, scheduling, implementing, and documenting updates to your servers, endpoints printers and scanners, network appliances such as switches and Wi-Fi APs, and Internet-of-Things (IoT) devices like sensors and robotics.

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    Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development environment and are able to build or enhance .NET apps quickly and at low cost.

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    Anti-Virus Consulting

    E-Mail Guard by Postini provides constantly updated spam and virus filtering, data filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini partner and service specialist. If your business is too small to purchase for a regular Postini license, you can still get access to Postini's Perimeter Management technology through Progent's E-Mail Guard antispam and virus protection service offering. Progent's expert e-mail security professionals can help you develop an email security strategy that incorporates anti-spam and virus protection technologies and processes.

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  • Top Windows Server 2016 Consulting Group Biggest System Consulting Windows Server 2016
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  • VMware Site Recovery Manager and NSX Integration Consultancy VMware Site Recovery Manager Engineer
  • White Papers IT Outsourcing Best Practices Award Winning Whitepapers IT Outsourcing Examples
  • Windows Essential Business Server Consultant Services 24-7 Microsoft Essential Business Server Integration Support
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