Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were at one time among the most successful products for achieving location-independent connectivity to email, calendars, web-based applications, and other vital business data. Progent offers Allentown, Pennsylvania businesses support from BlackBerry-premier experts who can help organizations to maintain existing BlackBerry environments or transition efficiently to a current mobile platform.

As the sophistication of small company IT technology has increased, and as the demand for world-class security, reliability, and recoverability has become the standard for companies of all sizes, effective deployment and maintenance of BlackBerry technology has become increasingly difficult. To deal with issues like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small businesses often resort to outside consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can help small businesses to plan, manage, and repair BlackBerry-based solutions economically and efficiently, doing away with the necessity for an internal BlackBerry solutions expert and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, coupled with Progent's proven remote support capabilities, gives small businesses an affordable solution for incorporating RIM BlackBerry products productively into their IT system.

Progent's consultants can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft technology, set up streamlined management tools to help you track and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, develop custom mobile software, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored quickly and safely.

Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.

Onsite IT Consulting
Progent locations in Philadelphia and Eastern Pennsylvania

City Address Phone Link
Allentown 1275 Glenlivet Drive, Suite 100
Allentown, PA 18106
United States
(484) 656-7222 Allentown Network Support Services
Harrisburg 2225 Sycamore Street
Harrisburg, PA 17111
United States
(717) 999-2880 Harrisburg Network Support Services
Philadelphia 1735 Market Street, Suite 3750
Philadelphia, PA 19103
United States
(267) 592-4430 Philadelphia Network Support Services
Wilmington 1521 Concord Pike (US 202)
Wilmington, DE 19803
United States
(302) 425-9800 Wilmington Network Support Services

BlackBerry BES Server Technical Support
The BlackBerry Enterprise Server (BES) gives companies a single and safe mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to connect to Exchange Server, Domino, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to achieve up-to-date information for collaborative programs such a calendars, address books, to-do lists, notes, and specialized business programs. Due to BlackBerry Enterprise Server (BES) support for Exchange Server, mobile workers with BlackBerry smartphones can have push-based access to Exchange email and to IM-capable applications through Microsoft Office Live Communications Server and Lync Server integration.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-certified engineers can assist you to design, install, and maintain BlackBerry Enterprise Server (BES) so you can improve the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the expense of maintaining a mobile workforce.

Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has been awarded accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization problems to architecting mobile workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can assist you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures including resolving enterprise activation issues, adding and removing BlackBerry device users, activating passwords, implementing over-the-air software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also help you to operate management software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry Enterprise system and help your company to define and implement sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry engineer has support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to add and delete BlackBerry device clients on Microsoft Exchange Server and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and manage storage groups, configure permissions, install the Mobile Data System (MDS) and IM, install access control lists, manage Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, test, troubleshoot, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry include business and technology needs assessment, system architecture, roll-out planning and execution, performance tuning, design of a high-availability architecture, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to design a wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's ability to accommodate a BlackBerry BES Server, help you to decide which administration approach and hardware products meet your requirements, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices concerning alternatives for software editions, server hardware and mass storage, network design, and application configuration.

To optimize system protection, Progent's BlackBerry-certified consultant can assist you to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security engineers to run network-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.

Call or Email Progent to Get Help from a BlackBerry-Certified Professional
In order to ask Progent about engineering expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.

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    The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network experts can assist your company to manage your legacy PIX or Cisco ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, deploy, optimize, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's certified consultants offer small and mid-size businesses world-class consulting services for Microsoft Systems Management Server and System Center Configuration Manager 2007, Microsoft's solutions for update and configuration management. System Center Configuration Manager is Microsoft's new name for the update management platform previously known as SMS Server. System Center Configuration Manager 2007 provides a variety of new features to SMS Server such as full automation, integrated Windows Vista Windows Server 2008 awareness, quarantine support, and boot image management. Progent's certified engineers can show you how to use SMS or Configuration Manager economically for streamlined operating system and application software deployment, security patch administration, application metering, and software license reconciliation. Progent's consultants can also help you to migrate efficiently from SMS Server to Configuration Manager.

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    The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can help you to manage your existing PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, configure, tune, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's Cisco-Premier network consultants offer experienced PIX Firewall support services encompassing architecture, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack security, and secure connectivity services. Ranging from compact, plug-and-play desktop devices for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a sensible combination of security, performance and reliability for business networks of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and connectivity services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and flexible administrative tools. Progent's Cisco consultants can help you choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Microsoft Systems Management Server 2003 offers added capability for change and configuration management of Windows-based systems via introducing Feature Packs. Feature Packs reduce the net operational expense of managing and configuring software by making it simpler to install system images, control mobile computers, and operate management utilities. In addition to alerting you about techniques to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and implement IT projects involving areas that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can minimize cost and reduce business disruption as you move to new operating systems and programs. Progent's wireless engineers can help you develop sensible procedures and policies to manage PDAs and intelligent portable communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security strategy that includes policies, procedures and IT products to keep your IT network protected.

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