Consulting and Technical Support for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry mobile smartphones were once among the most popular solutions for maintaining mobile access to messaging, scheduling, web-based programs, and other critical business data. Progent offers Allentown, Pennsylvania businesses the services of BlackBerry-certified experts who can assist companies to manage their BlackBerry environments or migrate smoothly to a modern smartphone solution.

As the sophistication of small business networks has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has become the norm for companies of all sizes, successful integration and maintenance of RIM BlackBerry technology has become increasingly challenging. To address areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small organizations often resort to outside support firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to design, administer, and repair BlackBerry-based solutions economically and efficiently, eliminating the necessity for an internal BlackBerry solutions expert and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, coupled with Progent's proven online support model, provides small businesses a budget-friendly solution for integrating BlackBerry technology productively into their business information system.

Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging systems function optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to enable you to track and support BlackBerry devices throughout your business, define security policies that make sense for your business, customize wireless software, and ensure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup processes so that it can be recovered quickly and thoroughly.

Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.

Onsite IT Consulting
Progent locations in Eastern Pennsylvania

City Address Phone Link
Allentown 1275 Glenlivet Drive, Suite 100
Allentown, PA 18106
484-656-7222 Allentown Network Support Services
Harrisburg 2225 Sycamore Street
Harrisburg, PA 17111
717-999-2880 Harrisburg Network Support Services
Philadelphia 1735 Market Street, Suite 3750
Philadelphia, PA 19103
267-592-4430 Philadelphia Network Support Services
Wilmington 1521 Concord Pike (US 202)
Wilmington, DE 19803
302-425-9800 Wilmington Network Support Services

Technical Services for BlackBerry Enterprise Server
BlackBerry BES Server streamlines management and maintenance of RIM BlackBerry devices, offering a centralized platform for controlling critical jobs such as device installation, updates, and deactivation and offering a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server supports transparent integration between Exchange, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry users and allows over-the-air synchronization.

BlackBerry BES Server Troubleshooting Assistance

BlackBerry Enterprise Server offers a variety of data protection options starting with advanced data encryption of information transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BES Server also permits excellent versatility in adjusting levels of protection to meet the special requirements of your mobile network. Progent's BlackBerry authorized consultants can assist your company to choose powerful security functions and enable them remotely. Samples of these wirelessly configurable security settings include:

  • Disable a device
  • Erase data from a missing BlackBerry device
  • Disable Bluetooth functionality
  • Enable internal protection against malware

BlackBerry Enterprise Server also provides versatility in determining ways to prevent mobile users from loading or running unsafe or prohibited applications. Progent can help you to choose protective techniques such as:

  • Specify precisely what applications are permitted on the device
  • Block third-party software from allocating non-volatile memory on the BlackBerry device
  • Determine what functions third-party software can use on the device
  • Limit the types of connections external programs running on the BlackBerry smartphone can initialize
  • Prevent all external applications from being installed or executed on the BlackBerry smartphone

Progent's Online BlackBerry-premier Consulting Services is Fast and Economical
For businesses in Allentown, Pennsylvania who require fast and affordable access to a certified RIM BlackBerry consultant, Progent delivers efficient remote assistance from a veteran support team who have delivered network solutions to organizations in each state in the United States. (Refer to Progent's customer testimonials.)

Remote support avoids travel costs and lets engineers fix technical issues rapidly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry specialists have been awarded certifications in the entire range of BlackBerry solutions and can provide professional support in areas such as fixing synchronization issues, setting up BlackBerry Enterprise Server, and creating a secure, fault-tolerant network infrastructure for BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can assist you to carry out basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters and auto-signature, editing user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email solution. Progent's seasoned service professionals can in addition assist your business to resolve a broad array of problems associated with synchronization, device recognition, messaging consistency, web access, mobile connectivity, Instant Messaging, workstation application configuration, and Desktop Redirector.

As a leader in providing nationwide online support for small company networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile technical support costs low and, by resolving issues promptly, improves the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified specialist can help you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks including troubleshooting enterprise activation problems, registering and deleting BlackBerry device users, setting activation passwords, configuring over-the-air program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also help you to use management tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using wireless LANs for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES system and assist you to define and implement appropriate security options.

Progent's certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry-certified consultant has support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to install and delete BlackBerry device clients on Exchange and Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, back up and support storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, control Microsoft Exchange Server data flow, create, update, and assign wireless LAN and VPN configurations, implement SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry expert can support your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent for Support from a BlackBerry-Qualified Specialist
To ask Progent about technical assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.

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  • ProSight Remote Desktop Management Technology Consulting ProSight Server and Endpoint Management Technology Consulting Services

  • Expert Training Computer Consultant
    Microsoft and Cisco Certified Expert Information Transfer Professional

    Progent is committed to knowledge transfer from Progent's consultants to customers. By educating customers to handle technical issues that are within their scope, Progent can concentrate on providing high-value skills where Progent faces little competition. Small companies who work with trusted freelance service providers or who employ internal support personnel benefit when Progent passes on information about new technology and tested methodologies to make their IT environments more robust, secure, and productive.

  • ProSight password management system Consultant Consultant Services ProSight password management
  • RDBMS Technical Support Award Winning Integration Services Database DBA

  • Microsoft Certified SQL Server Applications Consulting
    SQL Design Firm

    Progent's certified SQL Server application developers and database administrators can provide online consulting to assist organizations of all sizes to build, manage, and troubleshoot applications powered by Microsoft's SQL Server RDBMS platform and .NET framework. Progent's SQL Server experts can provide help with any phase of application development in environments that range from small office databases to N-tier VLDB applications and data warehousing.

  • Redundant Internet Support Services Fault Tolerant Internet Connections Specialist
  • Remote Desktop Connection Client for Mac Network Consultant VirtualPC for Mac Specialist
  • BlackBerry BPS Network Management Services Allentown, Lehigh County
  • Router Education Microsoft Windows One-On-One Training
  • SCDPM 2012 and SQL Server Online Help Microsoft Certified SCDPM 2012 and Azure Backup Remote Consulting

  • Office 365 Support Consultant
    Office 365 Security Repair Installation

    Progent's certified Office and Office 365 experts can help businesses to incorporate Microsoft Office desktop and Office 365 applications such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a seamless solution that offers fast ROI and promotes better business outcomes. Progent can assist you to interface Microsoft Office or Office 365 applications with each other and with other core Microsoft platforms including SharePoint, Microsoft Exchange Server and SQL Server running locally or in the cloud. Progent can also help you to resolve compatibility issues between various versions of Microsoft Office desktop and offers customized online instruction to individual users or groups.

  • SIP Infrastructure Integration Services IP Communications Engineer
  • SQL Server 2016 OLTP Network Consulting SQL Server 2016 Stretch Database Consultant
  • SQL Server 2017 Monitoring Outsourcing SQL Server 2017 SSRS Support Outsourcing
  • BlackBerry Wireless Computer Specialist Allentown Bethlehem Easton
  • SQL Server 2019 and Python Consulting SQL Server 2019 Express Professional
  • Security Company Juniper SSG Firewall Security Team Juniper SSG520M Router
  • Security Consulting Group Microsoft Office Microsoft Office XP Small Office Computer Consulting
  • Security Group Data Loss Protection Symantec Firewall Setup
  • Security Inventory Consultancy External Security Scan Engineer
  • Information Technology Consulting Firm BlackBerry Redirector Allentown, PA
  • Setup and Support Microsoft Exchange Exchange 2000 Migration
  • SharePoint InfoPath Forms Services Remote Troubleshooting Microsoft Expert SharePoint Server 2010 Help and Support

  • 24-Hour Engineer Lync Server 2013 Mobility Services
    Lync Server 2013 and SharePoint Engineer

    Microsoft Lync 2013, renamed Skype for Business, allows organizations of any size to create a manageable and protected communications ecosystem that permits a Bring-Your-Own-Device computing model with instant messaging, presence, audio/video and web conferencing with app sharing, and both IP-based and PSTN telephony enabled for a broad range of stationary PCs and mobile clients. Progent's certified Lync 2013 experts and system integrators can help you to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (via Lync Online) or mixed model appropriate for your present and long-term plans, implement Lync Server 2013 in a way that expedites your return on investment, and provide live online and onsite training to your IT staff and users. Progent has expertise in key pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with popular Office and Office 365 apps such as Outlook and PowerPoint.

  • Small Business Integration Group Small Office Computer Systems Consulting

  • wireless IP phone integration Setup and Support
    wireless VoIP phone integration Computer Engineer

    Progent's Wi-Fi IP phone configuration consultants offer online and onsite support to help your organization create and manage a Cisco Wi-Fi VoIP phone solution by delivering integration services that range from troubleshooting the set up of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.

  • Small Business Outsourcing IT Apple Certified Technical Coordinator (ACTC) Juniper Networks Certified Internet Associate (JNCIA) Onsite Technical Support
  • Small Business Wireless AP IT Services Small Business WAP321 Support and Help

  • Cisco Small Business IT Consultant
    Cisco Certified CCIE Computer Support Company

    Progent's Cisco certified networking consultants have extensive experience helping Internet Service Providers to architect, implement, administer, optimize, and troubleshoot high-availability, extensible connectivity environments suitable for shared public networks.

  • Small Office Computer Support Company Small Business Computer Consulting Group Small Business
  • Software Recovery Exchange 2010 Server Allentown Pennsylvania Exchange Small Business IT Consulting Company
  • Solaris Consultant Solaris Security Team
  • Solaris Remote Consult UNIX Online Information Technology Installation Service

  • Specialists Microsoft Lync Server 2013
    MCSE Expert Certified Consultancy Lync Server 2013 and SQL Server

    Lync 2013, renamed Skype for Business, allows businesses of any size to create a manageable and protected communications environment that permits the modern BYOD computing style with IM, presence, web conferencing with app sharing and whiteboard, and both IP and PSTN calling enabled for a broad assortment of stationary PCs and handheld clients. Progent's Microsoft-certified Lync 2013 consultants and system architects can assist your company to evaluate the advantages of Lync Server 2013, design an in-house, cloud-based (via Lync Online) or hybrid model appropriate for your current and future plans, implement Lync 2013 in a way that expedites your ROI, and provide custom online and onsite training to your IT staff and users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync Server 2013 with popular Office and Office 365 applications such as Outlook and PowerPoint.

  • Specialist OS X Infrastructure 24-7 Mac Wi-Fi Specialist
  • Specialist ProSight Remote IT Management ProSight Managed IT Services Consultants
  • Specialist SharePoint Server 2010 SharePoint Designer 2010 Integration

  • Solaris with Windows Consulting Services
    UNIX, Windows Consulting Services

    If your business network mixes UNIX, Linux or Solaris technology with Windows, Progent can help you to incorporate your IT resources into a unified environment that permits all your operating systems to coexist for easy management, seamless information exchange, high availability, enhanced performance, and tight security. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence support offerings include network infrastructure configuration and service, consulting for Windows services for UNIX, online server monitoring and management, online technical help and repair, in-person technical support, and Help Desk outsourcing.

  • Specialists Dynamics GP Visual Studio Dynamics GP Continuum Engineer
  • Specialists Dynamics GP eConnect Dynamics GP Customization Consultants
  • Specialists Exchange 2007 Server MCSE Expert Certified Integration Exchange Server 2007
  • BlackBerry Smartphone Expert
  • Specialists SCCM 2007 Configuration Manager 2007 Professionals
  • Specialists Skype for Business Edge Server Pool Urgent Skype for Business Edge Server Pool Engineers

  • Offsite Workers Video Conferencing Network Consultant
    At Home Workforce Video Conferencing Help and Support

    Progent can help small and medium-size companies to configure and troubleshoot video conferencing technology to allow their teleworkers to communicate efficiently with teammates and customers.

  • Support Fault Tolerant Server Clustering Computer Consultant Zero Downtime Clustered Servers
  • Support Small Office Network Small Business Professional
  • System Consultants Midsize Business Top Ranked Tech Support Outsource Mid-sized Business
  • Technical Consultant Meraki Meraki Wave 2 AP Troubleshooting
  • Technical Consultant Microsoft Solutions Framework Project Methodology Company-wide Standards for Best Practices Network Consultation
  • Technology Professional Live Communications Server 2007 Live Communications Server 2007 Engineer
  • Technology Support FreeBSD Problem Resolution UNIX
  • Top ISA Server Computer Consultants Online Consulting ISA 2000 Server
  • Top Quality Professional VMware NSX Virtual Networking VMware Cross vCenter NSX Professional
  • Top Rated Microsoft Certified Expert Exchange 2003 Server Migration Remote Consulting Microsoft Exchange Upgrade

  • Consult Linux Online
    Solaris Remote Consult

    Progent provides nationwide online phone support and troubleshooting services for companies who run UNIX or Linux environments or whose IT systems include a mix of UNIX/Linux and Microsoft technology. Remote technical support provides optimum return for your IT dollar by preserving user productivity and limiting the time charged for computer repair services. Sophisticated remote access utilities and experienced service specialists and engineers allow Progent to handle most IT issues without wasting time and money by traveling to your location. In the vast majority of situations your IT issues can be dealt with by telephone or via a mix of phone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA certified security professionals to assist you with the toughest system problems.

  • Top Small Office Computer Setup 24 Hour Upgrade Small Office
  • Top Wi-Fi IP phone integration Support Services Setup and Support wireless IP phone configuration
  • Ubiquiti WiFi Engineer Ubiquiti switch Consultants
  • Urgent Allentown-Lehigh County Outsourcing Services Allentown, Pennsylvania Network Support Consultants
  • Urgent Microsoft Experts Exchange 2016 Technical Support Services Microsoft Exchange Online Technical Support
  • VMware VDR Backup Engineers CISSP Certified Expert MozyPro Engineer
  • Whitepapers IT Outsourcing IT Outsourcing Best Practices Article
  • Wi-Fi RF Spectrum Analysis for Wi-Fi Consultants Wireless LAN Site Survey Online Troubleshooting
  • Windows 10 Cortana Technical Support Services Services Windows 10 Microsoft Deployment Toolkit
  • Windows 7 Upgrade Remote Support Microsoft Experts Windows 7 Upgrade Setup and Support
  • Remote BlackBerry Desktop Manager Consultancy Services Allentown Pennsylvania
  • Windows 8.1 Wireless Remote Troubleshooting 24x7 Windows 8.1 Migration Implementation Services
  • Windows Server 2008 DirectAccess IT Consulting 24-Hour Windows Server 2008 Hyper-VI Network Consultant
  • Windows Server 2012 Online Consulting Allentown, PA Windows Server 2016 Technology Consulting Company Lehigh County Pennsylvania
  • Windows Server 2012R2 Data Deduplication Consultant Windows Server 2012 R2 Clustering Computer Consulting
  • Windows Server 2019 Security and Compliance Remote Consulting Online Support Windows Server 2019 Deduplication

  • Catalyst 2900 Switch Network Engineer
    Cisco Certified Expert On-site Support Catalyst Switch IOS-XR

    With Catalyst switches for small and mid-size businesses, Cisco allows companies to realize the full benefits of adding intelligence into their IT infrastructures. Cisco's switching technology makes it possible to enable features that make your network infrastructure sufficiently robust to accommodate real-time requirements, scalable to facilitate growth, secure enough to guard confidential information, and capable of prioritizing and managing traffic flows to streamline network operations. Progent's CCIE and CCNP certified engineers can help you pick out and integrate Cisco Catalyst switches appropriate for your company. Also, Progent's CISM and CISSP certified security specialists can show you how to develop a strategic security plan and configure Cisco switches so they help enforce your security policies. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2960 switches, Catalyst 3560 switches, Catalyst 4900 switches, and Catalyst 6500 Series Switches.

  • XenApp Application Virtualization Consulting Online Help XenApp and Citrix Access Gateway
  • ransomware protection Technology Professional ransomware preparedness audit Professional

  • Palo Alto Networks PA-3000 Series Firewalls Audit
    Palo Alto Networks Consulting

    Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation cybersecurity ecosystem that spans your data center and cloud-based assets and protects any user at any location with any endpoint device.

  • wireless controller Help and Support 5500 Wireless Controller Integration Support

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