Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile smartphones were at one time among the most popular solutions for maintaining mobile access to email, calendars, web programs, and other critical business information. Progent offers Allentown, Pennsylvania companies the services of BlackBerry-certified professionals who can assist organizations to manage their BlackBerry deployments or migrate efficiently to a more popular mobile platform.
As the sophistication of small company networks has expanded, and as the demand for world-class protection, reliability, and disaster recovery has become the standard for companies of all sizes, effective integration and maintenance of BlackBerry technology has grown more difficult. To address issues like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small organizations often resort to outside consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can assist small organizations to plan, administer, and repair BlackBerry-based environments affordably and effectively, doing away with the need for an internal BlackBerry technology expert and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of knowledge, combined with Progent's efficient online service delivery model, provides small businesses an economical alternative for integrating BlackBerry products productively into their business information system.
Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and email systems function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft software, set up streamlined management tools to help you monitor and support BlackBerry devices across your company, define security policies that make sense for your company, customize mobile software, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored rapidly and thoroughly.
Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.
|Allentown||1275 Glenlivet Drive, Suite 100
Allentown, PA 18106
|(484) 656-7222||Allentown Network Support Services|
|Harrisburg||2225 Sycamore Street
Harrisburg, PA 17111
|(717) 999-2880||Harrisburg Network Support Services|
|Philadelphia||1735 Market Street, Suite 3750
Philadelphia, PA 19103
|(267) 592-4430||Philadelphia Network Support Services|
|Wilmington||1521 Concord Pike (US 202)
Wilmington, DE 19803
|(302) 425-9800||Wilmington Network Support Services|
Integration Expertise for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for managing large groups of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated tool allows Microsoft Exchange Server, Lotus, or Groupwise clients to transmit and receive emails that are encrypted in transit to provide maximum data protection. BES Server also streamlines a wide selection of vital management tasks ranging from smartphone setup and updates to mobile security and fault tolerance.
Progent's BlackBerry-certified consultants can help you utilize RIM BlackBerry BES Server to do routine jobs such as:
Progent's BlackBerry-certified consultants can also assist your company to use BlackBerry BES Server to perform key procedures not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:
Expert RIM BlackBerry Technical Services Available Online from Progent
Progent's authorized RIM BlackBerry engineers are accessible by phone to provide prompt assistance to companies in the Allentown area or throughout Pennsylvania. Progent's experienced remote consulting team has helped businesses resolve computer problems and cut support expenses in every state in the U.S. and established a substantial base of loyal clients. (Refer to Progent's customer testimonials.)
Progent offers remote help for a wide selection of issues associated with BlackBerry products including synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server, and improving mobile security. Important RIM BlackBerry certifications earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common support operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters and auto-signature, editing user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified service professionals can also help you to troubleshoot a broad range of problems associated with synchronization, handset detection, messaging consistency, web access, wireless connectivity, Instant Messaging, PC software installation, and Desktop Redirector.
As a leader in delivering nationwide remote technical assistance for small business IT networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless technical support expenses at a minimum and, by solving problems promptly, improves the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can help you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks including resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, setting activation passwords, configuring over-the-air program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.
Progent's BlackBerry consultants can also assist you to operate administration tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help your company to select and install sensible security options.
Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers support skills in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and delete BlackBerry device users on Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, manage Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry technology in a number of environments that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and document a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry include business and network needs assessment, solution architecture, installation planning and implementation, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to design a mobile wireless solution that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to support a BlackBerry BES Server, assist you to decide which management approach and hardware products meet your needs, and analyze your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices concerning options for software editions, server hardware and mass storage, network design, and application configuration.
To maximize network protection, Progent's BlackBerry expert can help you to select and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security engineers to perform company-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry environment.
Call or Email Progent to Get Help from a BlackBerry-Qualified Specialist
To contact Progent about technical expertise for BlackBerry wireless technology, call