Consulting and Technical Support for BlackBerry Environments
BlackBerry SupportBlackBerry wireless smartphones were once one of the most successful products for maintaining location-independent access to email, calendars, web applications, and other critical business data. Progent can provide Allentown, Pennsylvania businesses the services of BlackBerry-certified consultants who can assist companies to manage their BlackBerry deployments or migrate efficiently to a more popular mobile solution.

As the sophistication of small business networks has increased, and as the need for enterprise-class security, dependability, and disaster recovery has become the standard for businesses of all sizes, successful deployment and support of RIM BlackBerry technology has become more difficult. To deal with areas like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and corporate databases, small organizations often resort to outside consulting professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry environments economically and efficiently, eliminating the necessity for an internal BlackBerry solutions expert and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, combined with Progent's proven remote support capabilities, gives small businesses an affordable solution for integrating RIM BlackBerry products seamlessly into their business information system.

Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and messaging systems work efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft technology, configure streamlined administration utilities to enable you to monitor and support BlackBerry devices throughout your company, recommend security policies that are right for your company, develop custom wireless software, and ensure that your network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered quickly and safely.

Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.

Onsite IT Consulting
Progent locations in Philadelphia and Eastern Pennsylvania

City Address Phone Link
Allentown 1275 Glenlivet Drive, Suite 100
Allentown, PA 18106
United States
(484) 656-7222 Allentown Network Support Services
Harrisburg 2225 Sycamore Street
Harrisburg, PA 17111
United States
(717) 999-2880 Harrisburg Network Support Services
Philadelphia 1735 Market Street, Suite 3750
Philadelphia, PA 19103
United States
(267) 592-4430 Philadelphia Network Support Services
Wilmington 1521 Concord Pike (US 202)
Wilmington, DE 19803
United States
(302) 425-9800 Wilmington Network Support Services


Integration Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies administration and maintenance of RIM BlackBerry devices, providing a centralized platform for handling critical jobs like device deployment, upgrades, and retirement and also offering a strong foundation for security and fault tolerance. BlackBerry BES Server supports transparent integration between Exchange Server, Novell GroupWise, or Lotus messaging platforms and BlackBerry smartphones and supports over-the-air synchronization.

BlackBerry BES Server Troubleshooting Support

BlackBerry BES Server provides a wealth of security capabilities starting with advanced encryption of information transmitted between a BlackBerry smartphone and BlackBerry BES Server based on Advanced Encryption Standard or Triple DES. BlackBerry BES Server also allows excellent versatility in adjusting levels of security to meet the special needs of your mobile network. Progent's BlackBerry authorized engineers can assist your company to choose powerful security functions and enable them remotely. Examples of these wirelessly configurable security features are:

  • Lock down a BlackBerry device
  • Wipe information from a misplaced or stolen smartphone
  • Disable Bluetooth
  • Activate internal protection against malware

BES Server also provides versatility in determining ways to keep BlackBerry users from installing or executing unsecure or prohibited software. Progent can assist you to select protective processes like:

  • Specify precisely which applications are permitted on the device
  • Prevent external applications from allocating persistent storage on the smartphone
  • Select what resources external applications can use on the device
  • Limit the kinds of connections external software running on the device can initialize
  • Prevent all third-party programs from being loaded or executed on the BlackBerry smartphone

Some Ways That Progent Can Help Your Business to Manage and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to designing mobile workforce solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist you to carry out basic technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, modifying user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your company messaging software. Progent's certified experts can also assist your business to resolve a wide range of problems concerning synchronization, device recognition, email reconciliation, web browsing, mobile connections, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide online consulting services for small company networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support expenses low and, by dealing with problems promptly, optimizes the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks such as troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone users, setting activation passwords, configuring over-the-air software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry consultants can also help you to operate management tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry BES environment and help you to define and implement sensible security options.

Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Microsoft Exchange infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Exchange Server.

Call or Email Progent to Get Support from a BlackBerry-Certified Professional
If you wish to contact Progent about consulting help for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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