Mobile Expertise
Allentown, Pennsylvania Integration Services for RIM BlackBerry
Consulting Support for BlackBerry Environments
BlackBerry mobile PDAs were at one time one of the most popular products for maintaining anytime-anywhere connectivity to messaging, scheduling, web-based programs, and other vital business data. Progent offers Allentown, Pennsylvania businesses support from BlackBerry-certified experts who can assist organizations to maintain their BlackBerry environments or transition smoothly to a modern mobile solution.
As the sophistication of small company IT technology has expanded, and as the need for world-class protection, dependability, and disaster recovery has become the norm for companies of any size, effective integration and support of BlackBerry technology has become more challenging. To address areas such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small businesses frequently turn to external consulting professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-premier engineers who can assist small organizations to plan, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, dispensing with the requirement for an internal BlackBerry technology expert and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, coupled with Progent's efficient remote service delivery capabilities, gives small businesses a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their IT system.
Progent's experts can assist your company with SQL Server 2019 integration consulting, SQL Server 2016 migration and management support, and Exchange Server 2019 setup so that your data and messaging systems operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, set up easy-to-use management utilities to enable you to track and support BlackBerry devices across your company, recommend security policies that are right for your company, develop custom wireless applications, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be recovered rapidly and thoroughly.
Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.
| City | Address | Phone | Link |
| Allentown | 1275 Glenlivet Drive, Suite 100 Allentown, PA 18106 United States |
(484) 656-7222 | Allentown Network Support Services |
| Harrisburg | 2225 Sycamore Street Harrisburg, PA 17111 United States |
(717) 999-2880 | Harrisburg Network Support Services |
| Philadelphia | 1735 Market Street, Suite 3750 Philadelphia, PA 19103 United States |
(267) 592-4430 | Philadelphia Network Support Services |
| Wilmington | 1521 Concord Pike (US 202) Wilmington, DE 19803 United States |
(302) 425-9800 | Wilmington Network Support Services |
Consulting Expertise for BlackBerry Enterprise Server
RIM's high-end platform for managing big collections of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated tool enables Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise clients to transmit and receive messages that stay encrypted during wireless transit to ensure optimum security. BlackBerry BES Server also streamlines a wide variety of vital management tasks that span from BlackBerry configuration and upgrades to wireless security and high availability.
Progent's BlackBerry-certified engineers can assist you to utilize RIM BlackBerry Enterprise Server to do basic tasks like:
- Deploy and manage applications
- Schedule smartphone, program, and IT policy updates
- Upgrade BlackBerry smartphone firmware wirelessly
- Manage client settings with BlackBerry's extensive selection of IT policies
Progent's BlackBerry-certified consultants can also assist your company to utilize BlackBerry BES Server to implement important tasks not supported by the entry-level BES Server Express. These tasks include:
- Configure and manage BlackBerry's high-availability architecture based on virtual servers
- Install BlackBerry smartphones wirelessly
- Establish specialized administration roles
- Automatically track and analyze the integrity of your system
Professional BlackBerry Consulting and Technical Support Available Remotely from Progent
Progent's certified BlackBerry engineers are accessible by phone to provide expert technical help to companies in the Allentown region or throughout Pennsylvania. Progent's experienced online technical support team has helped businesses resolve network problems and cut IT service expenses in every state in the U.S. and built a substantial base of loyal customers. (See Progent's customer testimonials.)
Progent offers remote consulting support for a broad array of issues related to RIM BlackBerry products such as synchronization, configuration with Exchange, managing BlackBerry Enterprise Server (BES), and strengthening wireless security. Important RIM BlackBerry certifications earned by Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, changing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging software. Progent's certified service professionals can in addition assist you to resolve a broad range of issues concerning synchronization, handset recognition, messaging reconciliation, web access, mobile connectivity, Instant Messaging, PC software installation, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide online consulting services for small business networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your wireless technical support costs at a minimum and, by dealing with problems quickly, optimizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry expert can show you how to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures including troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone users, setting activation passwords, configuring wireless program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry-certified consultants can also show you how to use management tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can explain the role of operational policies in the BlackBerry BES system and assist your company to define and implement sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry engineer offers support skills in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to install and delete BlackBerry device clients on Exchange and Windows Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, archive and manage storage groups, apply permissions, install the Mobile Data System and IM, install push and pull access control lists, manage Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and produce documentation for a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry include business and technology requirements analysis, system architecture, installation planning and implementation, performance tuning, configuration of a high-availability architecture, information backup and disaster recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to create a wireless system that meets your IT budget and supports your business plans. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to support a BlackBerry BES Server, help your organization to determine which management approach and equipment meet your needs, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about options for software versions, processors and storage, network architecture, and application configuration.
To optimize network security, Progent's BlackBerry consultant can help you to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security engineers to run network-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry environment.
Contact Progent to Get Help from a RIM BlackBerry-Certified Consultant
In order to contact Progent about consulting help for BlackBerry wireless technology, call
An index of content::
ProSight Duo MFA Technical Consultant
Top Rated Duo Multi-factor Authentication Consultant
Progent's Duo service plans incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Dynamics GP Power BI Computer Engineer
Open Now Dynamics GP Software Support and Integration
Dynamics GP 2010 software is a comprehensive business management and analytics solution that unifies information and operations throughout your company, communicates easily with other solutions, and connects workers, clients and vendors unrestricted by time or place. Created for small to mid-size businesses, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver capability for accounting, analytics and reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can show you how to install and maintain a robust, protected computer and network infrastructure to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains consultants to help your company exploit the full power of Microsoft Dynamics GP 2010.
Microsoft Dynamics GP ERP Online Support Services
Microsoft Certified Expert Dynamics GP/Great Plains Specialist
Key features of Dynamics GP/Great Plains software include a modular structure that lets you license only the components you need, a standards-based architecture based on Microsoft technologies to secure your investment and offer a highly interconnected environment, enhanced reporting services that allow you to track all operations, revenues and spending and sales patterns, integration with Microsoft Office to speed access to corporate information, the ability to integrate data from virtually any database or workstation software into Microsoft Dynamics GP, plus an open design that makes it possible to develop specialized programs. Progent can help you configure and support a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP/Great Plains consultants to help you convert the powerful features of Microsoft Dynamics GP accounting into a productive business management solution.
Microsoft Dynamics GP ERP Remote Troubleshooting
Immediate Dynamics GP Accounting Support and Setup
Dynamics GP 2010 software is a comprehensive business management and analytics platform that integrates information and operations throughout your company, communicates seamlessly with other applications, and connects employees, clients and vendors unrestricted by time or location. Created for small to mid-size businesses, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver capability for accounting, analytics and reporting, project management, inventory and order control, e-commerce, HRM, CRM, field force automation, manufacturing, retail, and online business services. Progent can help you install and maintain a reliable, protected server and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains professionals to help your business exploit the full power of Microsoft Dynamics GP/Great Plains 2010.
SCVMM 2012 Live Migration Professionals
SCVMM 2012 Hyper-V Clusters Computer Engineer
Progent can assist organizations of all sizes to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; design, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your business to migrate from a legacy version of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can assist you to enhance and repair your existing SCVMM ecosystem to make sure you get maximum business value.
24/7 SQL Server Management Studio Consultant
SQL Server 2014 Monitoring Support and Setup
SQL Server 2014 incorporates major enhancements in critical areas including performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly with all workloads including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises services that include system design, deployment, administration, troubleshooting, and software development services to enable businesses of all sizes to realize fast return from their SQL Server 2014 investment.
Services Windows 11 MDT
MCSE Expert Certified Microsoft Windows 11 Upgrade Network Consultant
Progent's Microsoft-certified Windows 11 consultants can provide a variety of services to support Windows 11 such as cloud solutions, mobile device management, telecommuter access, data and identity security, automated provisioning, and Help Desk services.
Configuration Firepower Management Center
Computer Engineer Cisco Firepower Configuration
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized management and automation of modern cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and execute an efficient migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's cloud-based services to build and centrally manage IT ecosystems that span local offices, data centers, private clouds and public clouds.
Live Online Office Excel Learning
Live Online Office Word Train
Progent's webinar training classes provide small businesses the cost savings, ease, and versatility of web-based seminars and the proven pedagogic techniques of experienced teachers who employ the latest collaboration software to simulate live, participatory classrooms. Progent can provide online education for key desktop applications including elements of Microsoft Office such as Microsoft Office Excel, Word, Access, and Visio: MS Dynamics accounting and management reporting software such as Microsoft Dynamics GP; as well as additional top desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Consultants Exchange Server 2007
Computer Engineer Exchange 2007 Edge Server
Progent's expert support team can help you design and deploy a smooth in-place Exchange Server 2007 migration plan that avoids network downtime, reduces ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-location upgrades, Progent offers the knowledge and experience to complete your move rapidly and economically. Progent's Microsoft Exchange 2007 support, repair, and design services include expertise with the configuration of outside vendor enhancements of Exchange 2007 Server and the design of unified messaging implementations powered by Microsoft Exchange 2007 Server.
SCVMM 2016 and Windows 2016 Integration Support
Troubleshooting SCVMM 2016 Storage QoS
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is designed to provide a unified solution for configuring and managing virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of any size with all facets of building, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to upgrade efficiently from legacy releases of VMM, design processes for creating and deploying VMs and hosts, design fault-tolerant scale-out clusters, integrate your datacenter resources with public cloud services, configure virtual switches, develop and debug PowerShell scripts, and help you assess the strategic business benefits of new capabilities like Storage Replica and Host Guardian Service. Progent's certified virtualization experts offer advanced Windows Hyper-V consulting and VMware ESXi expertise.
Google Cloud solutions Consultancy
Google Cloud Anthos Engineers
Progent can provide affordable remote and on-premises consulting to assist organizations to move all or part of their critical network infrastructure to Google Cloud Platform services. This can save time and equipment costs and enable the use of Google's state-of-the-art AI and machine learning technology. Progent can help you with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, system design and review, testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.
Windows Server 2008 Remote Consulting
Windows 2019 Server Support Services
The sophistication and integration requirements of Microsoft Windows Servers requires an IT consulting team with practical expertise and broad knowledge in designing and integrating seamless, comprehensive business technology solutions. The experience of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your business goals. Progent's IT support can help you with designing, installing, administering, and supporting Windows Server solutions that maximize the productivity of your IT network. Progent's consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other desktop clients.
24 Hour ProSight Reporting Auvik Network Managemrnt Onsite Technical Support
24/7/365 Integration Support ProSight Reporting SentinelOne Remote Network Monitoring
ProSight Reporting is a growing suite of in-depth reporting utilities created to integrate with the industry's leading ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Online Consulting SQL Server 2012 AlwaysOn Availability Groups
24-Hour Network Engineer SQL Server 2012 Reporting Services
Progent offers the support of certified engineers and experienced software programmers, DBAs, project management experts, Cisco-certified network architects, business continuity planning specialists, and certified security professionals to assist your business to assess the potential benefits of SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's lab, plan and carry out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS solutions, and define an efficient and secure network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Remote Solaris Upgrade Help
Solaris to Windows Upgrade Consulting
Progent can help your business to plan and execute an efficient migration from a Sun Solaris-based IT system to a network based on MS Windows and capable of running Microsoft's familiar office productivity suites, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and application experts can assist you to guard your data and reduce business disruption by developing an efficient transition strategy that preserves your current assets in Solaris application and technology. UNIX-to-Windows transition support services offered by Progent include evaluation of current infrastructure, migration strategy and testing, Exchange migration services, information and application migration, and server and mass storage transition and consolidation.
Network Security Auditor Barracuda Networks SD-WAN
Technical Support Services Barracuda Networks Firewalls
Barracuda's value-priced CloudGen Firewall appliances offer web filtering, safe remote connectivity, SSL tunnel VPN, high-security SD-WAN, and Zero-Trust support along with centralized management throughout your entire enterprise including on-premises, public cloud, and hybrid network architectures. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform. Progent can deliver the expertise to serve as your go-to source for technical guidance, maintenance, education, and cybersecurity expertise.
24x7 SCCM 2016 Asset Management Consulting
SCCM 2016 Policy Settings Specialist
System Center Configuration Manager 2016 automates application and device provisioning at scale, centralizes compliance settings control, keeps track of network assets, protects against corporate data leakage, provides network health monitoring, enables secure self service, and delivers a common control mechanism for administering multi-OS ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration specialists can help businesses of any size with any aspect of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.
Exchange Online Archiving Online Consulting
Hybrid Microsoft 365 integration Consultants
Microsoft 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and other email components to reduce capital expense and administrative overhead. You can deploy Exchange Online to run all your Exchange mailboxes, or you can run a hybrid architecture that combines on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly remote technical support to assist your small businesses to assess the benefits of Microsoft 365 Exchange Online, plan a network topology that makes sense for your business needs and IT budget, implement a non-disruptive move from your existing Exchange system to one that includes Exchange Online, train your management team and end users, and provide as-needed consulting and technical support.
Microsoft Exchange 2003 Network Consultant
Open Now Exchange Server 2003 Upgrade Professionals
Progent's Microsoft certified support team can show you how to design and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that avoids network downtime, reduces long-term support demands, and makes your Exchange Server 2003 easy to manage. For complicated multi-server or multi-location migrations, Progent offers the background to complete your move quickly and economically. Progent's Exchange Server 2003 help, repair, and consulting offerings include expertise with the configuration of third-party enhancements of Exchange Server 2003 that are in keeping with your business goals.
Microsoft Operations Manager Engineer
MOM 2007 Consultants
Even if your company has a small computer services staff and a limited technology budget, your information network can still have the same high reliability and performance that once required a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-certified network professionals, the latest network management products for proactive monitoring and alerts, and economical service programs such as a help desk call center to keep your mission-critical business applications and servers up and running.
ASA Firewall with Firepower Remote Troubleshooting
24-Hour Cisco ASA 5500-X Firewall IT Services
Progent's Cisco-Certified technology consultants offer experienced PIX Firewall consulting services encompassing design, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector threat protection, and safe access services. Ranging from small, easy-to-install desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible level of security, speed and availability for business networks of all sizes. PIX firewalls are build around a proven, purpose-built operating system, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and connectivity services, including powerful application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative solutions. Progent's Cisco consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
SQL Server 2019 Data Mining Remote Support
SQL Server 2019 Big Data Cluster Support and Integration
Progent's certified SQL Server 2019 consultants can help your organization to assess the business case for upgrading to SQL Server 2019 and can provide fast remote or onsite access to consulting experts in system design and integration, software development, SQL Server management, and network security.
Setup and Support Duo Multi-factor Authentication
Multi-factor Authentication Configuration
Progent's Duo service plans incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
24 Hour Android patch management Consultant Services
Cisco switch patch management Specialists
Progent's support services for software and firmware patch management provide businesses of any size a versatile and affordable solution for evaluating, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, such as scanners, network infrastructure appliances like routers and Wi-Fi access points, and IoT devices such as sensors and health monitors.
24/7 MCSE Expert Certified Exchange 2019 and Outlook Technology Consulting Services
Exchange 2019 Compliance Support Services
Progent can assist you in any phase of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 as a host for Exchange; designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.
CISSP Certified Security Team
24 Hour CISSP Certified Cybersecurity Manager Consultant Services
Progent's CISSP-certified cybersecurity consultants can help businesses of any size with any aspect of IT security. Progent can help implement cost-effective security systems that guard a small office against modern threats or Progent can design, deploy, and manage an end-to-end security environment for hybrid networks that support onsite, remote, and mobile clients sharing network resources distributed over a mix of physical datacenters and public and private clouds.
SIP Infrastructure Solutions Support Outsourcing
CUCM and SIP Online Troubleshooting
Progent's Cisco CCIE-certified SIP infrastructure experts can assist you to design, integrate, maintain, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer affordable online or onsite expertise to assist companies to migrate efficiently to a productive unified communications network that delivers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to configure connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync for access to a SIP-based IP PSTN trunk.
IT Consulting Identity Authentication
Duo Identity Verification Online Technical Support
Progent's Duo service plans incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Google Android, and other personal devices.
MSP360 Managed Backup Technical Support Services
MSP360 Managed Backup Engineer
Progent's data protection experts can assist your company to design, deploy and troubleshoot a backup plan based on MSP360 software. MSP360 enables file/folder or image backup/recovery for VMs and physical machines, supports all popular public clouds, and allows you to create a data protection ecosystem with a low Recovery Time Objective and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to prevent data loss resulting from human miscues, system glitches, ill-intentioned insiders, and malware attacks such as ransomware.
Support and Integration Microsoft Exchange 2013
Exchange 2013 Performance Tuning Integration Services
Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important new features plus a revamped architecture. These improvements favorably impact key areas such as ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange 2013, create a cost-effective validation and rollout strategy, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent can also provide affordable online consulting and management services for Microsoft Exchange 2013.
virtual application delivery Specialist
Citrix XenDesktop Professionals
For Windows desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop consultant who can help your company to plan a XenDesktop solution that improves the strategic impact of your information network; integrate XenDesktop technology with your servers, end-user devices, and peripherals; upgrade your older virtual desktop software to current versions of XenDesktop; and deliver advanced remote technical support. Progent can also train your network managers to follow best practices to manage XenDesktop effectively.
ransomware removal and restore Consultancy
Conti ransomware recovery Professionals
Progent's proven ransomware recovery consultants can assist you to rebuild a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
On-site Technical Support At Home Workforce Network Infrastructure
Remote Employees Network Infrastructure Consulting Services
Progent can help small and medium-size companies to plan, implement and debug the infrastructure needed to support at-home workers.
Microsoft T-SQL Integration Companies
Programming SQL 2008 Reporting Services
Microsoft SQL Server 2005 delivers powerful, familiar tools to IT experts as well as to information workers, lessening the difficulty of designing, integrating, administering, and using enterprise information and database applications on platforms ranging from mobile devices to corporate information networks. The complexity and integration demands of Microsoft SQL Server 2005 require a network consultant with real-world expertise and wide knowledge in planning and deploying information-based, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Disaster Recovery Test Lab Consultant Services
Herakles Colocation Center Test Lab Consultant
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for piloting line-of-business applications, developing cost-effective migration procedures, evaluating and optimizing performance, designing or verifying business continuity strategies, mitigating compatibility issues, and building training systems for new technologies. For Progent customers without sufficient in-house resources to configure effective test environments, the lab cuts capital costs and technical risk and helps keep critical network initiatives on schedule.
MRTG for Linux Specialists
MRTG Technical Support
Nagios and MRTG are powerful, license-free monitoring tools that run on the Linux OS and can be deployed to monitor UNIX networks, MS Windows systems, or multi-OS networks where Linux and MS Windows coexist. The Nagios monitor allows network managers to track system services including POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher lets you track the traffic through SNMP network devices such as servers, routers, and switches. Progent's system integration consultants can assist you to use both these utilities to streamline and repair your network.
Urgent Help and Support ASR 1000 Router
IOS XE Software Network Consultants
Cisco has designed an extensive product line of routers that includes appliances built to deliver the security, performance, and availability demanded by organizations from branch offices to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved fault tolerance and network uptime. Progent can help you choose and configure Cisco routers to establish a reliable infrastructure for your IT system and to make it easy to expand as you add new users, open new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS platform, including Cisco's 800 family of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus older 2500 and 2700 Routers.
SCCM 2007 Windows Server Deployment Consulting Services
Microsoft Configuration Manager 2007 Integration
Progent can help your organization to maintain Microsoft System Center 2007 Configuration Manager to streamline administration, enhance security and compliance, and boost worker output by ensuring that operating systems and applications stay current, managing product licenses, and monitoring usage patterns to help you make smart purchasing decisions. Once your organization is ready to upgrade your SCCM 2007 device management solution, Progent can help you to prepare for and carry out a smooth migration to SCCM 2012.
Helpdesk for Remote Workers On-site Technical Support
IT Consulting Offsite Workforce
Progent has two decades of experience helping small and mid-size companies to plan, implement, optimize, manage, and troubleshoot computer networks that support telecommuters.
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