Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most popular solutions for achieving location-independent access to email, scheduling, web applications, and other critical business data. Progent can provide Allentown, Pennsylvania businesses the services of BlackBerry-premier consultants who can assist organizations to manage their BlackBerry environments or migrate smoothly to a modern smartphone platform.
As the complexity of small business IT technology has increased, and as the need for world-class security, reliability, and disaster recovery has become the standard for organizations regardless of size, effective deployment and support of RIM BlackBerry technology has grown more difficult. To deal with issues like security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small organizations frequently turn to outside consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to design, administer, and repair BlackBerry-based solutions economically and efficiently, eliminating the necessity for an internal BlackBerry technology expert and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of experience, combined with Progent's proven remote support model, provides small businesses an economical alternative for incorporating RIM BlackBerry technology seamlessly into their IT network.
Progent's engineers can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft technology, set up streamlined management tools to enable you to monitor and support BlackBerry devices throughout your business, recommend security policies that make sense for your business, develop custom mobile software, and make sure that your network architecture is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered rapidly and thoroughly.
Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.
Progent locations in Philadelphia and Eastern Pennsylvania
Consulting and Technical Expertise for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies management and maintenance of RIM BlackBerry smartphones, offering a centralized solution for controlling critical jobs such as smartphone installation, updates, and deactivation while also providing a strong infrastructure for security and high availability. BlackBerry Enterprise Server (BES) supports seamless communication between Microsoft Exchange, Novell GroupWise, or IBM Lotus Domino email servers and BlackBerry users and allows remote synchronization.
BES Server offers a variety of security options beginning with advanced encryption of information transmitted between a BlackBerry smartphone and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry Enterprise Server also allows excellent versatility in selecting degrees of security to meet the specific needs of your mobile environment. Progent's BlackBerry authorized consultants can help you to select advanced security functions and activate them remotely. Examples of these wirelessly configurable security features are:
- Lock down a smartphone
- Wipe data from a missing smartphone
- Disable Bluetooth functionality
- Activate built-in protection against malicious attacks
BlackBerry BES Server also offers versatility in determining ways to keep BlackBerry users from loading or executing unsecure or prohibited applications. Progent can help you to select blocking techniques like:
- Specify precisely what programs are permitted on the device
- Prevent third-party programs from allocating persistent memory on the BlackBerry device
- Determine which resources external applications can use on the BlackBerry smartphone
- Limit the types of access third-party programs running on the smartphone can initialize
- Prevent all third-party software from being loaded or executed on the device
Progent's Remote BlackBerry-certified Consulting Services is Fast and Affordable
For companies in Allentown, Pennsylvania who require fast and affordable access to a certified RIM BlackBerry support professional, Progent provides efficient online help from a veteran support team who have delivered network solutions to companies in each state in the United States. (See Progent's customer testimonials.)
Remote consulting services avoids travel expense and enables specialists to fix problems rapidly, allowing you to minimize wasted productivity. Progent's BlackBerry consultants have earned certifications in all BlackBerry solutions and offer professional help in areas such as resolving synchronization problems, configuring BlackBerry BES Server, and designing a secure, high-availability network architecture for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters, changing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company email solution. Progent's seasoned service professionals can also assist you to resolve a broad range of problems associated with synchronization, handset recognition, messaging consistency, web access, wireless connections, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide online help for small company IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry support costs low and, by dealing with problems promptly, optimizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system powered by Exchange. Progent's BlackBerry engineer offers support skills in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to install and delete BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, manage Microsoft Exchange Server data flow, create, update, and assign WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports based on SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a number of environments that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to design, deploy, test, troubleshoot, and produce documentation for a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry include business and technology needs analysis, solution design, deployment strategy and execution, performance optimization, configuration of a fault-tolerant environment, data backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to design a mobile wireless solution that meets your IT budget and supports your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry BES Server, assist you to decide which management approach and equipment match your needs, and analyze your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed decisions concerning options for software versions, processors and storage, network topology, and application configuration.
To optimize system protection, Progent's BlackBerry-certified expert can help you to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security specialists to run company-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry solution.
Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Expert
In order to contact Progent about professional assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.