Mobile Support
Allentown, Pennsylvania Support for BlackBerry
Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were once among the most popular solutions for achieving location-independent access to email, calendars, web-based applications, and other critical business data. Progent can provide Allentown, Pennsylvania companies the services of BlackBerry-premier professionals who can help businesses to maintain existing BlackBerry deployments or migrate smoothly to a more popular smartphone platform.
As the complexity of small business networks has expanded, and as the need for world-class protection, reliability, and disaster recovery has become the norm for businesses of all sizes, successful integration and maintenance of RIM BlackBerry technology has become increasingly difficult. To deal with areas like security, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small businesses frequently turn to outside support firms who specialize in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the need for an in-house BlackBerry technology expert and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of experience, coupled with Progent's efficient online service delivery capabilities, provides small businesses a budget-friendly alternative for incorporating BlackBerry products seamlessly into their business information system.
Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, set up easy-to-use management tools to enable you to monitor and control BlackBerry devices throughout your business, define security policies that are right for your company, develop custom mobile applications, and ensure that your network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be recovered rapidly and safely.
Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.
| City | Address | Phone | Link |
| Allentown | 1275 Glenlivet Drive, Suite 100 Allentown, PA 18106 United States |
(484) 656-7222 | Allentown Network Support Services |
| Harrisburg | 2225 Sycamore Street Harrisburg, PA 17111 United States |
(717) 999-2880 | Harrisburg Network Support Services |
| Philadelphia | 1735 Market Street, Suite 3750 Philadelphia, PA 19103 United States |
(267) 592-4430 | Philadelphia Network Support Services |
| Wilmington | 1521 Concord Pike (US 202) Wilmington, DE 19803 United States |
(302) 425-9800 | Wilmington Network Support Services |
Consulting Expertise for BlackBerry BES Server
BlackBerry BES Server streamlines administration and support of BlackBerry wireless handsets, providing a single platform for controlling critical tasks such as device installation, updates, and retirement and providing a strong foundation for data protection and high availability. BlackBerry Enterprise Server (BES) delivers seamless communication between Microsoft Exchange, Novell GroupWise, or Lotus Domino email platforms and BlackBerry users and allows remote synchronization.
BlackBerry Enterprise Server provides a variety of data protection options starting with automatic encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple DES. BlackBerry Enterprise Server also allows excellent versatility in selecting degrees of protection to match the specific requirements of your mobile network. Progent's BlackBerry certified consultants can assist your company to choose powerful security features and enable them remotely. Samples of these wirelessly configurable security features are:
- Lock down a BlackBerry device
- Erase information from a missing or stolen BlackBerry smartphone
- Disable Bluetooth functionality
- Activate built-in defenses against malware
BlackBerry Enterprise Server also provides flexibility in selecting mechanisms to keep mobile users from installing or executing unsecure or unauthorized code. Progent can help you to select blocking processes like:
- Specify precisely what applications are permitted on the device
- Block third-party programs from using non-volatile memory on the BlackBerry device
- Select what resources third-party programs can access on the BlackBerry device
- Limit the kinds of access third-party software running on the BlackBerry device can establish
- Prevent all external applications from being loaded or run on the BlackBerry smartphone
Professional RIM BlackBerry Technical Services Offered Remotely from Progent
Progent's authorized BlackBerry support specialists are accessible by phone to deliver prompt assistance to businesses in the Allentown region or throughout Pennsylvania. Progent's seasoned remote technical support experts have helped businesses solve computer issues and reduce IT service expenses in every state in the country and established a substantial following of loyal customers. (Refer to Progent's client testimonials.)
Progent can provide remote assistance for a broad array of technologies related to RIM BlackBerry software and devices including wireless synchronization, integration with Exchange, managing BlackBerry Enterprise Server (BES), and strengthening wireless security. Major BlackBerry certifications awarded to Progent's support professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform common technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified experts can in addition assist your business to resolve a wide array of problems associated with synchronization, device recognition, email reconciliation, web browsing, mobile connectivity, Instant Messaging, workstation application installation, and Desktop Redirector.
As a top innovator in providing nationwide remote consulting services for small office networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile technical support expenses at a minimum and, by dealing with issues promptly, optimizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can show you how to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures such as resolving enterprise activation issues, registering and deleting BlackBerry device clients, setting activation passwords, configuring over-the-air program installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry consultants can also show you how to use administration tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES environment and help your company to select and implement sensible security configurations.
Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange infrastructure for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Microsoft Exchange.
Contact Progent to Get Assistance from a RIM BlackBerry-Certified Consultant
In order to contact Progent about technical assistance for BlackBerry wireless technology, call
An index of content::
Networking Support Microsoft SQL Server 2016
Microsoft Exchange Server 2016 Migration Firm
Progent's Microsoft-certified experts can provide computer support and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s consulting professionals can help you design, deploy, troubleshoot and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
CCIE Certified Meraki 802.11ac AP Migration Consultant Services
Meraki Access Point Management Online Support Services
Progent's Cisco-certified wireless networking experts can provide remote and on-premises consulting and troubleshooting services to assist you to plan, install, manage, tune, and debug wireless deployments that utilize Cisco's Meraki APs. Progent's consultants can also help your organization to design and implement hybrid environments that integrate local and cloud-based services and that deliver seamless connectivity, advanced protection, unified management, and dependable performance for all your wired and wireless endpoints.
Online Troubleshooting High Availability Server Clustering
Clustered Windows Integration Support
Progent provides Windows Cluster Server assistance to help your business utilize zero-downtime clustered servers designed to provide 24x7 operation. Windows cluster servers for zero-downtime systems include Windows Cluster Server, Microsoft SQL Cluster Server, and Exchange Server Cluster. By helping you create zero-downtime clustered server environments powered by Microsoft Windows Server Cluster 2003, Progent’s Certified Windows professionals ensure that your high availability server clusters are configured to maximize the strategic value of your computer system.
Private Clouds for Small Businesses Consult
Private Cloud Solutions Technology Professional
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small organization's servers in a solution that gives the maximum degree of availability and scalability and is also simple to migrate to another host. ProSight Virtual Hosting and management services are based upon mature virtualization techniques that enable small businesses with multi- platform environments to save significantly on the costs of capital investments, infrastructure maintenance, and network management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor independence.
wireless VoIP phone and Aironet APs Engineer
Setup and Support wireless IP phone security
Cisco's wireless IP phones are hardened Wi-Fi devices intended for professionals who are on the move within office, hospitality, health-care or other venues where IT management requires user endpoints that offer more administrative control, data security and ruggedness than is achievable with the Bring-Your-Own-Device style of workplace communications. Successful integration of Cisco's wireless IP phones typically requires that IT teams configure and optimize many components of your Wi-Fi environment such as wireless access points, routers and switches, wireless LAN controllers, and call management software. Progent's Cisco-certified experts offer online and on-premises support to help your organization create and administer a Cisco wireless VoIP phone deployment by providing services that range from troubleshooting the set up of an IP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.
Operations Manager Remote Technical Support
Microsoft System Center Operations Manager Professionals
Remote continuous network monitoring, automated alarms, and actionable reports are vital to preserving the health of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management solutions have progressed to the point that companies of all sizes can get a degree of protection that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management solutions available as low-cost service packages created to assist you to identify and resolve a an array of network issues before they can hurt your business.
Top Quality Setup and Support Internet Security and Acceleration Server
24-Hour Microsoft ISA Server Setup and Support
Progent's certified ISA Server consultants have long experience configuring Microsoft ISA Server-based security solutions for IT networks with many sites, remote workers, and mission-critical web applications. Progent's ISA Firewall consultants can assist your company in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your network security needs without overly restricting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
MCSE Expert Certified Small Business Network Consulting Firm Windows 8.1 DirectAccess
Configuration Windows 8.1 Wireless
Windows 8.1 is engineered to power computers ranging from smart phones and tablets to power-user desktops. An abundance of innovative capabilities, including touch screen support and iconic tile user interface, offer a wide selection of benefits for companies who understand how to put them to work. Progent's Windows consultants can assist get your organization up to speed with Microsoft Windows 8.1 and make sure you derive maximum business value from the product's many technical enhancements.
CCIE Certified Specialists Meraki MR66 Access Point
Meraki MR30H Access Point Integration
Progent's Cisco Meraki wireless AP experts offer online and on-premises support to help businesses of any size to design, install, maintain, expand or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to configure and support Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products such as switches, ASR routers and firewalls to create a cohesive network infrastructure that provides identical connectivity, performance, security compliance, ease of management and uptime for wired and Wi-Fi clients irrespective of their mobility or computing device.
64-bit Processing Consultant
64-bit Computing Consultants
Progent's Microsoft-certified engineers can help you design, document, carry out, administer, and troubleshoot a system-wide migration to 64-bit server and desktop operating systems and applications. Progent can help you test your 64-bit environment to make sure it supports all of the key 32-bit applications that you intend to keep as well as the new 64-bit editions of software you plan to run.
24-7 Microsoft SCOM 2012 Migration On-site Technical Support
Integration Services SCOM 2012 Cloud Monitoring
Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, optimizing and troubleshooting Microsoft SCOM solutions and offer organizations of any size advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that delivers the performance and availability required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can provide responsive remote or onsite troubleshooting to help you to remediate critical issues uncovered by Microsoft SCOM 2012.
Consult CISSP-ISSEP Security
CISSP-ISSAP Security Professionals
Progent's CISSP-certified network security experts can help businesses of any size with any facet of information system security. Progent can help create cost-effective security systems that protect a small office against advanced malware attacks or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that support local, online, and mobile clients sharing network resources spread across multiple physical datacenters and various clouds.
Penetration Testing Security Consultancies
Compliance Audit Stealth Penetration Testing
Stealth penetration checking is a key part of any overall network security plan. Progent’s security professionals can run thorough penetration checks without the knowledge of your company's internal network support resources. Unannounced penetration checking uncovers whether current security monitoring systems such as intrusion incident alerts and event history monitoring are properly set up and consistently monitored.
ISA 2004 Enterprise Edition Server Onsite Technical Support
Integration Services Internet Security and Acceleration Server
Progent's certified ISA Server consultants have extensive experience creating Microsoft-based security solutions for IT networks with many locations, mobile users, and line-of-business web-based applications. A Progent ISA Server consultant can help your small business design and implement an installation of ISA Server 2004 that meets your information security needs without restricting your productivity.
SQL 2008 Reporting Services Integration
24-Hour Microsoft SQL Specialist
SQL Server 2005 delivers indispensable, familiar tools to IT professionals and information workers, reducing the complexity of creating, deploying, managing, and accessing enterprise information and database programs in environments ranging from mobile devices to corporate data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require a network consulting firm with hands-on expertise and wide knowledge in planning and deploying data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
CUE Setup and Support
Network Consultant Jabber
Cisco Unified Communications Manager (Unified CM), originally named CallManager, operates as the heart of Cisco's communications and collaboration solution. CUCM and Cisco Unified Communications Manager Express (CME) provide an advanced IP-PBX by integrating tightly with unified messaging applications that include Unified CM IM and Presence Service, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's CCIE-certified consultants offer efficient and budget-friendly online and onsite expertise to help businesses of any size to build and administer CUCM environments by providing Unified Communications Manager configuration and troubleshooting consulting services that add optimum productivity. Progent can help with any aspect of CUCM setup and debugging in areas that include integrating Cisco VoIP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN support, deploying ISR routers with CUBE support, designing Cisco UCS server failover solutions for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
SQL Server 2016 Help and Support
SQL Server 2016 and Excel Consulting
SQL Server 2016 introduces significant improvements in speed, capacity, security, availability, mobile computing support, and built-in business intelligence. New features include PolyBase for processing structured and unstructured databases simultaneously for big data applications, R language integration, Row-level Security, Mobile Report Publisher, and centralized control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver online and on-premises support to help organizations of any size to implement, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft products such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Ubiquiti WiFi access point Engineer
Ubiquiti UniFi XG switch Consultant
Progent offers fast access to the expertise of seasoned Wi-Fi consultants who can assist you to determine the value of Ubiquiti UniFi Wi-Fi APs for your business and assist you to plan, deploy, manage, and debug your UniFi network. Progent can also carry out a wireless site survey to help you to select, provision, and position UniFi Wi-Fi APs for optimal coverage and performance.
SCCM 2012 Intune Integration Integration Support
Remote Microsoft Configuration Manager 2012 Support
Progent's Microsoft-certified consultants can assist your business to plan for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy device management platform or help you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving IT needs. In addition, Progent can assist you to create an infrastructure that extracts the most value from SCCM 2012 by delivering expertise with related Microsoft technologies such as Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services (IIS).
Services Microsoft Teams disaster recovery
Microsoft Teams disaster recovery Services
Progent can help your business to design an upgrade to Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud or hybrid deployment of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Consultant IT Outsourcing
Consult IT Outsourcing
Progent is structured to provide comprehensive remote consulting for all major technical areas associated with small business information networks and offers a variety of vital, as-needed services including a part-time CIO to provide senior-level IT design and budgeting capability, a Technical Response Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as a managed service, project management help for critical initiatives such as office moves oroperating system upgrades, Cisco-certified experts for building and maintaining fast and reliable network infrastructure, security engineers to ensure data protection and regulatory compliance, disaster recovery specialists to design and document business continuity plans, and software developers to write, customize, or troubleshoot business applications.
Linux RedHat Online Security Consulting Firms
On-Call Services Linux Phone-based
Progent offers nationwide remote technical support and consulting services for businesses who operate environments based on variants of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows products. Remote technical support offers optimum return for your information technology dollar by protecting client productivity and limiting the hours billed for computer repair services. Advanced online access tools and experienced service specialists and engineers allow Progent to handle most IT issues without squandering time and money by going to your site. In the vast majority of cases your IT problems can be remediated by telephone or via a mix of phone support and remote access. Progent can make available Cisco CCIE infrastructure engineers and CISSP and ISSAP premier security specialists to assist with the most difficult system issues.
Meraki Switch Topology Technology Consulting
Meraki Switch and Access Point Specialists
Cisco's Meraki MS family of switches are designed for environments ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective online expertise to assist you to design and deploy a productive network solution based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, configure policies to maintain security and compliance, develop and test a disaster recovery strategy, and troubleshoot issues related to any facet of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a unified networking infrastructure.
Windows Server 2016 Health Service Computer Engineer
Microsoft Experts Windows Server 2016 Workgroup clusters Support and Setup
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting services to assist organizations of any size to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
24-7 ProSight Email Guard Content Filtering Service Consultancy
ProSight Email Data Loss Protection Consultant
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to deliver web-based management and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage. Email Guard's onsite gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.
Microsoft Operations Manager Engineer
24-Hour Comprehensive Event Management Remote Support
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, optimizing and repairing System Center Operations Manager environments and can provide companies of any size expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan an architecture for SCOM 2012 servers that provides the performance and resilience needed to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or on-premises technical support to assist you to fix serious problems detected by Microsoft SCOM 2012.
Specialists Windows Server Essentials Live Migration
Windows Server Essentials Storage Spaces Consultant Services
Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that enables small businesses to transition from the traditional stand-alone in-house datacenter to the new hybrid computing paradigm that includes both local and virtualized cloud-based resources. Progent's consultants offer budget-friendly online consulting and technical support services for Microsoft Windows Server Essentials. Progent can help you to evaluate the potential business benefits of moving to Essentials and implementing a hybrid on-premises/cloud-based design for your computing ecosystem. Progent offers full-service project management so you can design and execute an efficient move to Microsoft Windows Server Essentials, Microsoft 365, and other Microsoft Cloud applications and services. Progent can also provide as-needed consulting, troubleshooting, and customized training.
Microsoft Office Small Business Network Consulting Firms
Technology Consulting Microsoft Office 2003
Progent applies no service activation charge and requires no monthly commitment for services delivered during regular business hours. Progent's small granularity eliminates big invoices for fast repairs so you won't be tempted to permit minor problems to stay unaddressed. .
Information Technology Consulting Fault Tolerant BGP
Automatic Fail-over Online Troubleshooting
Progent's Cisco-certified network professionals can show you how to design an affordable, 24x7 Internet connection architecture that can achieve 24x7 Internet access through a wide range of high availability Internet network products and services including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide CCIE engineers to show you how to utilize the latest techniques for high availability Internet access to create a cost-effective, fully redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet availability.
Technology Consulting Services Cisco DNA Center
Catalyst 802.11ax Access Point Remote Support Services
Progent's Cisco-certified Catalyst 9100 Series 802.11ax WAP experts offer economical remote and on-premises support for Catalyst Wi-Fi 6 wireless APs.
ProSight Remote Network Infrastructure Management Technology Consulting Services
Automatic Network Diagrams Integration
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, monitor, reconfigure and debug their networking appliances such as routers, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are always updated, captures and manages the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when problems are detected. By automating complex management and troubleshooting activities, WAN Watch can knock hours off common chores like network mapping, expanding your network, finding devices that require important software patches, or resolving performance problems.
Microsoft Dynamics Programmer
Dynamics GP Development Consulting Services
Progent's background delivering Microsoft .NET services and SQL Server help, and Progent's programming experience with VBasic, XML, and other developer tools enable Progent to design specialized mission-critical programs and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can show you how to design reports that let you track your business more thoroughly, transforming raw data into useful understanding of your company and customers.
Live Online Office 365 Training Small Business Network Consulting Services
Online Microsoft Project Training Engineers
Progent offers live online instruction for an array of desktop apps and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, Publisher and Project plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction offers the benefits of conventional physical classroom instruction, including instant interaction between students and trainers, but avoids the expenses of travel and the hassle of attempting to accommodate the schedules of multiple trainees. Offered to single students or classes of any size, Progent's virtual training allows the trainer to run the seminar from a remote office and the clients can be dispersed across a campus or all over the country. Live online learning utilizes powerful learning tools such as virtual white boards, real-time questions, and collaborative applications. Classes can be short and personalized to specialized subjects or longer in time and broader in scope.
Microsoft Word for Mac Instruction
Mac Application Train
Progent can provide one-on-one training customized for people who wish to broaden their knowledge of the Apple macOS and OS X platform, Mac computers, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online classes for Mac application software.
Windows 2019 Hyper-V Network Engineer
Windows Server 2019 Cybersecurity Technical Support
Progent's certified Windows Server 2019 consultants can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 offers major improvements in capacity, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Phone Support Small Business Network Consulting Companies
Remote Support Troubleshoot
Progent’s Technical Response Center offers nationwide extended hours remote troubleshooting for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals provide after-hours telephone support and online secure network connection to troubleshoot and repair network problems rapidly and affordably. The scope of technical experience represented by Progent's staff of country-wide support professionals allows Progent to escalate even the most difficult problems to competent experts as required. For critical issues, the TRC tries to respond to your request for service within one hour.
Consulting Services MetroCluster Switch Integration
NetApp MetroCluster Design Consulting Services
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering along with synchronous replication to provide rapid, zero RPO disaster recovery between sites that are up to 185 miles (300km) apart. Progent's roster of veteran IT consultants can help you to design, deploy, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that meets your technical needs and budget. Progent can ensure you adhere to leading practices for installing your MetroCluster environment by providing help with procedures like assigning shelf IDs, determining aggregate layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, designing a TCP/IP configuration replication network, and testing your MetroCluster disaster recovery solution to show adherence with information assurance standards and government mandates.
Microsoft Windows 2003 Technology Consulting
Windows 2003 Server Online Consulting
The service background of Progent's certified Windows Server consulting team, with an average of more than 10 years of support in Microsoft integration, assures you success in identifying the version and configuration of Windows 2003 Server that matches best with your business goals. Progent can also assist you with designing, installing, administering and supporting sophisticated IT solutions powered by Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.
Online Support Online HelpDesk Call Center
Computer Consultants 24x7 Call Center
The Help Desk Call Center support delivery structure used by Progent's Technical Response Center offers small and midsize businesses an effective alternative to reliance on independent consultants by offering extensive technical knowledge accessible to multiple engineering groups, optional round-the-clock availability of urgent help, escalation capability to world-class experts for handling the most complex issues, service consistency and reliability, quick follow-up overseen by seasoned service managers, a selection of convenient ways for requesting service jobs, and excellent process visibility enabled by trouble ticket updates and accessible via a web-based portal.
Microsoft Certified Expert ASP Development Firm
Programming Companies Web Parts
If you want to revamp your corporate web site, build internal webs for applications such as human resources or employee training, design a powerful web presence for a new venture, or generate enterprise-class, data-driven specialized web applications, Progent can supply talented and proven web designers. Progent's experts can also help you design and manage a safe, robust server and communications infrastructure, including remote and wireless access, to run your web solutions.
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