Mobile Expertise
Allentown, Pennsylvania Consulting for BlackBerry Smartphones
Consulting Support for BlackBerry Technology
BlackBerry wireless PDAs were at one time among the most popular products for maintaining anytime-anywhere access to email, scheduling, web-based applications, and other vital business data. Progent can provide Allentown, Pennsylvania companies the expertise of BlackBerry-premier consultants who can assist organizations to maintain existing BlackBerry environments or transition smoothly to a current mobile solution.
As the sophistication of small company networks has expanded, and as the demand for world-class security, reliability, and recoverability has become the norm for companies of all sizes, successful integration and maintenance of RIM BlackBerry solutions has become more difficult. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small organizations frequently resort to outside consulting firms who specialize in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to design, manage, and repair BlackBerry environments economically and efficiently, dispensing with the necessity for an internal BlackBerry solutions specialist and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of knowledge, coupled with Progent's proven remote support model, provides small companies an economical alternative for integrating RIM BlackBerry products productively into their IT system.
Progent's consultants can help your business with SQL Server 2019 integration and development support, SQL Server 2016 migration and management consulting, and Exchange setup so that your data and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, set up easy-to-use management tools so you can track and support BlackBerry smartphones throughout your company, define security policies that make sense for your company, develop custom wireless software, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be recovered quickly and thoroughly.
Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.
| City | Address | Phone | Link |
| Allentown | 1275 Glenlivet Drive, Suite 100 Allentown, PA 18106 United States |
(484) 656-7222 | Allentown Network Support Services |
| Harrisburg | 2225 Sycamore Street Harrisburg, PA 17111 United States |
(717) 999-2880 | Harrisburg Network Support Services |
| Philadelphia | 1735 Market Street, Suite 3750 Philadelphia, PA 19103 United States |
(267) 592-4430 | Philadelphia Network Support Services |
| Wilmington | 1521 Concord Pike (US 202) Wilmington, DE 19803 United States |
(302) 425-9800 | Wilmington Network Support Services |
Technical Support Services for BlackBerry BES Server
Research in Motion's high-end platform for administering large collections of BlackBerry devices is the BlackBerry Enterprise Server. This powerful software allows Microsoft Exchange, Lotus Domino, or Novell GroupWise clients to send and receive emails that stay encrypted during transit to provide optimum data protection. BlackBerry Enterprise Server also streamlines a wide variety of critical management tasks that span from smartphone configuration and updates to mobile security and fault tolerance.
Progent's BlackBerry-premier consultants can show you how to use BlackBerry Enterprise Server to do basic jobs like:
- Deploy and manage applications
- Plan smartphone, application, and policy updates
- Update BlackBerry smartphone firmware remotely
- Control user configurations with BES Server's extensive selection of IT policies
Progent's BlackBerry-premier consultants can also help your company to use BES Server to implement important tasks not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:
- Set up and support BlackBerry's high-availability architecture based on virtual servers
- Install BlackBerry devices wirelessly
- Set specialized administration roles
- Monitor and analyze the health of your solution
Progent's Remote BlackBerry-premier Consulting Services is Fast and Affordable
For companies in Allentown, Pennsylvania who want fast and economical access to a certified RIM BlackBerry support professional, Progent delivers efficient remote assistance from a veteran network support staff who have delivered IT solutions to companies in each state in the country. (Refer to Progent's customer testimonials.)
Online support avoids travel expense and lets engineers resolve technical issues rapidly, allowing you to minimize wasted productivity. Progent's BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and can provide professional support in fields including resolving synchronization problems, setting up BlackBerry Enterprise Server, and designing a protected, high-availability network infrastructure for RIM BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform common support functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, editing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's certified service professionals can in addition help you to resolve a wide range of problems associated with synchronization, device detection, messaging consistency, web access, mobile connections, Instant Messaging, workstation application configuration, and Desktop Redirector.
As a leader in providing countrywide online support for small office networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile technical support costs at a minimum and, by resolving problems promptly, optimizes the output of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can help you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important procedures including resolving enterprise activation issues, registering and deleting BlackBerry device users, activating passwords, implementing wireless program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry-certified engineers can also assist you to use management software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and using wireless LANs for enterprise activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise system and assist you to select and implement sensible security configurations.
Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange Server architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry consultant has expertise in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and remove BlackBerry device users on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and maintain storage groups, apply permissions, set up the MDS and IM, deploy push and pull access control lists, manage Exchange data flow, create, edit, and assign WLAN and VPN configurations, set up SNMP traps, and produce management reports based on SNMP data.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of environments that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, validate, repair, and produce documentation for a wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network requirements analysis, solution design, roll-out planning and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to create a mobile wireless environment that meets your IT budget and supports your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to decide which management approach and equipment match your requirements, and evaluate your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about options for software versions, processors and storage, network topology, and application set up.
To maximize network protection, Progent's BlackBerry consultant can help you to select and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security specialists to perform company-wide security vulnerability and compliance validation and suggest enhancements to support your BlackBerry solution.
Contact Progent to Get Support from a RIM BlackBerry-Certified Specialist
To contact Progent about professional help for BlackBerry wireless technology, phone
An index of content::
NodeZero Cybersecurity Pen Testing Consulting Services
NodeZero Certified Cybersecurity Pen Testing Security Firms
Progent's certified cybersecurity consultants can perform NodeZero-powered penetration tests to make sure your security monitoring and protection systems and policies are properly configured and effective.
Virtualization Consultant
Virtual Server Technology Consulting
With virtual server technology, companies can operate multiple virtual servers on one actual server. Virtual server technology enables companies to gain all the benefits of server isolation, while avoiding the costs that goes with purchasing additional server hardware. Virtual servers are also the enabling technology behind private clouds, which provide major advantages such as lowering the costs of capital equipment, datacenter facilities, and administration while improving information protection, system reliability, and recoverability. Other useful server management options include network monitoring utilities, Microsoft WSUS, and remote system management cards. Progent's certified server management specialists can assist you with all areas of server consolidation and administration to enable your company to contain costs and conserve time.
ProSight Email Data Loss Protection Consultant Services
ProSight Email Spoofing Protection Consultants
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to deliver centralized management and comprehensive protection for your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most threats from reaching your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a deeper level of inspection for incoming email. For outgoing email, the local gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter.
IT Consultants Apple Mac Infrastructure
24-Hour Outsourcing iPad Connectivity
Progent's Apple Mac support engineers can assist you with a broad array of network foundation issues including network architecture, remote and mobile access, internetwork compatibility, security, and new technologies including Voice over IP and high-speed wireless connectivity. For company networks based exclusively on Mac OS X or for systems that use a combination of Mac, Linux and Windows powered servers and workstations, Progent has the knowledge and depth to deal with the challenge of planning, integrating, and maintaining a system architecture that is robust, safe, productive and supportive of your business goals. Progent can help you deploy Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Xsan SAN systems. Progent can also provide skilled experts to help you with Cisco routers and switches.
24x7 9800 Series wireless controller Remote Technical Support
9800-80 wireless controller Support and Help
Cisco's Catalyst line of wireless controllers simplify the management of wireless networks by unifying the configuration and management of Wi-Fi APs, tuning Wi-Fi throughput by reducing the impact of RF congestion, improving wireless uptime with rapid auto-failover, and strengthening data security by identifying cyber threats and filtering traffic content based on user type and location. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi networks of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's latest wireless controller technology.
Windows Server 2019 Virtual Machine Network Consulting
Support and Integration Windows Server 2019 and SCVMM
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can assist your organization to design a DR/BC solution based on Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Computer Consultant Catalyst Switch VLAN
Catalyst 3850 Switch Professional
With the Catalyst line of switches for small and mid-size companies, Cisco enables companies to gain the full advantages of bringing intelligent services to their IT infrastructures. Cisco's switching technology makes it possible to enable features that make your network infrastructure highly robust to accommodate time-critical needs, scalable to support future growth, secure enough to protect confidential information, and designed for differentiating and managing all traffic to streamline network operations. Progent's CCIE certified consultants can help you select and integrate Cisco switches that make sense for your business. Also, Progent's CISM certified security specialists can show you how to develop a comprehensive security plan and configure Catalyst switches so they powerfully enforce your security policies. Catalyst switches that Progent provides expertise for include Cisco's Catalyst Express 500 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 switches.
Support and Setup wireless IP phones and Meraki APs
Wi-Fi VoIP phone integration Online Troubleshooting
Progent's Cisco-certified Wi-Fi integration experts can help you to configure, manage, and debug Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
24-7 Meraki 802.11ac AP Migration Remote Consulting
CCIE Expert Certified Onsite Technical Support Meraki Wi-Fi Access Point
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco appliances for centralized management.
UNIX, Windows Consultancy
Windows and UNIX Consult
If your business network mixes UNIX, Linux or Solaris technology with MS Windows, Progent can assist you to incorporate your servers into a cohesive network that allows all your OS platforms to run side by side for easy administration, transparent dataflow, high dependability, superior performance, and strong security. Progent's UNIX/Linux/Solaris and MS Windows coexistence support offerings feature IT architecture integration and support, consulting for Windows services for UNIX, online server monitoring and management, remote network help and repair, on-site technical support, and Contact Center outsourcing.
MOM Example Application
MOM Case Studies
Before Progent's MOM-based solution, network issues were approached reactively, after users were impacted by them. With the help of proactive, computer generated warnings and trend analyses sent by MOM, Progent can now anticipate system troubles before they grow to be serious enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can resolve potential problems before clients know that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small company IT systems enterprise-class service continuity, safety and performance.
Microsoft Teams and AAD Consultants
Professionals Microsoft Teams certificate management
Progent can help you to plan an upgrade to Teams from Skype for Business Online and install, manage, and debug a cloud or hybrid implementation of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Configuration Catalyst 6500 Switch
Urgent Catalyst Switch IOS-XR Computer Consultant
Progent's Cisco-certified CCIE networking experts can assist your business to configure, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also assist you to harden the security of Catalyst switches and move smoothly from legacy appliances to current devices.
Lync Server 2013 dial plans Technology Professional
Specialists Microsoft Lync Server 2013 IM
Lync 2010 provides IM, Presence, audio and video conferencing, desktop sharing, and both IP-based and public switched telephone network voice communication. Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and simplify management through integration with Active Directory. Lync 2010 can also reduce expenses by doing away with VoIP equipment and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence experts offer online and onsite support services to assist you to maintain and troubleshoot your current Lync 2010 deployment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also assist you to design and carry out a smooth Skype for Business upgrade.
24 Hour Security Consulting WatchGuard Firebox T15 Firewall
WatchGuard Firebox M-Series Firewall Auditing
Progent provides consulting expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and manage a WatchGuard Firewall/VPN product that fits your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.
Barracuda Backup and VMware ESXi Network Consultant
Barracuda Backup and VMware Network Consultants
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup deployment can incorporate a purpose-built physical storage device built by Barracuda or a virtual appliance with similar functionality but which utilizes your existing storage hardware. Barracuda Backup protects vital company data generated locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting support services to help your business to design, configure, manage and repair a backup and disaster recovery solution based on Barracuda Backup.
After Hours Expert Microsoft Certified Windows 2012 Cluster Server Support and Setup
Remote Support Services Windows 2012 Clustering
Progent's Microsoft-certified failover clustering experts can assist businesses to assess the advantages of deploying Microsoft Windows Server 2012 failover clustering to create a powerful fault-tolerant/disaster recovery solution, help your organization to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual machines, and help you to centralize the administration of failover clusters.
Consultant Services Google Cloud VM
Consultant Services Google Cloud GKE
Progent can provide cost-effective online and onsite support to help businesses of any size to migrate any part of their critical IT infrastructure to Google Cloud Platform services. This can save time and equipment costs and allow access to Google's cutting edge machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security.
Dynamics GP/Great Plains Help and Support
Microsoft Financial Software Remote Support
Microsoft Dynamics GP/Great Plains allows you to grow and manage your company better by delivering deep availability of strategic data and a rapid ROI. Microsoft Dynamics GP/Great Plains confers important business benefits including its ability to extend the reach of your company, manage your financials, automate financial operations, unify procedures throughout your company, improve inventory control, enhance order accuracy, grow revenue and shorten turnaround time, and maximize free cash flow. Progent can show you how to configure and manage a robust, secure server and communications infrastructure to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains consultants to make sure you reap the full advantages of your Microsoft Dynamics GP/Great Plains software.
Online Troubleshooting Supplemental Helpdesk
Support Desk Sharing Engineer
Progent's Microsoft and Cisco certified experts provide three ways to help mid-size and large businesses develop an efficient and productive internal Computer Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process analysis and improvement, executive reporting, training of in-house staff, and documentation of processes. Progent's Software Selection and Integration Support Services help organizations sift through the numerous high-quality Help Desk software packages available and determine what packages may be too expensive, lack key functions, or align poorly with your organization's business goals. Progent also offers temporary staffing for companies who need to reinforce their internal Help Desk team for occasional tasks or to fill in for absent or indisposed personnel.
Microsoft CRM Technology Consulting
Microsoft Project Support and Setup
Progent's application experts can provide in-depth support, custom programming, integration help, and online classes for leading business applications that address vital areas including ERP, general accounting, management reporting, web application design, and the Microsoft Office family of business productivity software. As a Microsoft Partner with decades of background delivering advanced consulting support remotely, Progent can assist small businesses anywhere in the United States to avoid the time and expense associated with travel and on-premises visits without sacrificing the high quality of technical support.
SCCM 2016 Upgrade Engineer
On-site Technical Support SCCM 2016 Security
System Center Configuration Manager 2016 automates software deployment and updating, centralizes compliance settings management, inventories network resources, protects against corporate data leakage, performs network health reporting, enables safe end-user self service, and offers a single control mechanism for administering multi-OS networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can help businesses of any size with any aspect of designing, implementing, using and troubleshooting a SCCM 2016 deployment for on-premises, cloud-based, or hybrid environments.
Project Requirements Definition Consulting Services
Project Requirements Definition Technology Professional
For enterprise project management support, Progent can provide the services of senior IT professionals with decades of experience in IT management, program development, and process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer project management skills to assist enterprise customers follow leading practices to ensure that major projects are completed on time and within budget.
24-7 Juniper Networks NetScreen Security Firms
Network Security Testing Juniper NetScreen IPsec VPN
Progent's Juniper Networks-authorized NetScreen consultants can help you to install and integrate NetScreen 5000 series routers, migrate from previous NetScreen products to the latest Juniper products, and repair infrastructure problems in all-Juniper or mixed-technology systems.
Systems Management Server 2003 Consulting
SMS 2003 Upgrade IT Consultant
Progent's Microsoft certified experts offer small and medium size businesses enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to deliver important applications quickly and reliably to appropriate workers, reduce software costs and adhere to licensing agreements by determining patterns of usage, improve Windows protection by improving your knowledge of vulnerability and by delivering targeted patches, manage your external workforce through accepted standards independent of connection or geography, and lower operational expenses by efficiently utilizing the management functions built into Windows. Progent's SMS engineers can show you how to use SMS economically for automated software and application deployment, security patch control, and resource monitoring management including software and hardware inventory.
Microsoft Windows 10 Assessment and Deployment Kit Specialists
Windows 10 MDT Specialists
Progent's Windows consultants can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Remote and on-premises assessment and migration support for Microsoft Windows 10 provided by Progent include ROI analysis, project management, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid integration, mobile device management, telecommuter access, data and identity security, automated deployment and administration, infrastructure optimization, Wi-Fi support, business continuity planning, webinar training for network management personnel and users, and ongoing consulting support.
Remote Computer Support Professionals
Technical Support On-site Support
For mid-size businesses looking for network consulting services, Progent can deliver an array of options such as on-site service, remote assistance, off-site Call Center, 24x7 support with automatic network monitoring, emergency staffing, business relocation services, application development, and professional consulting. For midsize companies in California or other areas covered by Progent's onsite consultants, Progent provides professional on-premises support for solving network issues quickly and affordably.
Ryuk ransomware hot line Technology Professional
Largest Locky ransomware hot line Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Support and Setup Supplemental Helpdesk
Help Desk Sharing Support and Setup
Progent offers several basic kinds of Call Center services including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft professionals offers your customers convenient access to a reliable support resource with extensive experience providing phone support and online troubleshooting for networks based on Microsoft technology. Progent's concentration is on giving the support Helpdesk a respected image as a key contributor to business performance. Progent's goal is to fix rather than simply report problems.
Apple Macintosh Security Audits Consultants
Macintosh Virus Recovery Computer Consultant
Progent's certified security consultants can show you how to secure your Mac network through expert support offerings including performing security tests, recovery from virus and denial of service attacks, configuring firewalls, integrating safe off-site and mobile connectivity, deploying automated software for protection against viruses, spam, and directory harvest attacks, and creating a company-wide security strategy adapted for the particular goals of your business information system.
PST files and Outlook for Mac Specialists
PST files and Outlook for Mac Network Consultant
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Mac and Microsoft certified experts can help you install Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with teammates who run Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Mac software can coexist, allowing Mac users to get and send messages, search the GAL, import addresses, synchronize calendars, and alert fellow workers to meetings with your Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web connectivity are working. Progent also can provide specialized one-on-one Entourage training.
Microsoft Windows 7 Professional
Largest Windows 7 Help Desk Support
Progent's Microsoft certified engineers offers remote and on-premises consulting expertise to assist your company to manage, maintain, and troubleshoot computers powered by Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, network security, disaster recovery, online connectivity, smartphone and tablet management, Wi-Fi network design, and 24x7 network monitoring and alerts.
Network Consultants Exchange 2019 Configuration
Exchange 2019 Security Remote Support
Progent can assist you in any phase of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; planning high availability system topology for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and configuring Hyper-V; setting up HLB; configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.
Microsoft Activesync Online Consulting
Microsoft Activesync Consulting Services
Progent's professionals provide experience in multiple disciplines relevant to mobile connectivity such as network architecture, Activesync, wireless security, wireless e-mail, Windows Mobile, RIM Blackberry, and wireless application development. Progent's certified professionals can save your organization time and expense by applying their wireless background to show you how to choose and configure mobile connectivity solutions that fit the needs of your business. Progent can also optimize your IT infrastructure so that mobile appliances perform better.
Exchange 2013 VoIP IT Consultant
Immediate Exchange 2013 Voice Mail Consultancy
Exchange 2013 incorporates significant enhancements to the capabilities of Exchange 2010 and delivers powerful innovations plus a redesigned architecture. These enhancements favorably impact key areas including ease of administration, high availability (HA), security and compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange Server 2013, create an efficient validation and deployment strategy, and educate your IT team to maintain your Exchange 2013 solution. Progent can also provide ongoing remote consulting and management for Exchange 2013.
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