Consulting Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry wireless smartphones were at one time among the most successful solutions for maintaining mobile connectivity to email, scheduling, web programs, and other critical business data. Progent can provide Allentown, Pennsylvania companies the expertise of BlackBerry-certified professionals who can assist companies to maintain existing BlackBerry environments or transition efficiently to a more popular smartphone platform.

As the sophistication of small company networks has increased, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the standard for companies of any size, effective deployment and maintenance of BlackBerry solutions has become increasingly difficult. To address issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small businesses frequently turn to external support firms who offer expertise in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to design, administer, and repair BlackBerry-based environments economically and effectively, dispensing with the necessity for an internal BlackBerry solutions specialist and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of knowledge, combined with Progent's proven online support capabilities, gives small businesses an economical solution for incorporating RIM BlackBerry technology seamlessly into their business information system.

Progent's consultants can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, set up streamlined administration tools so you can track and support BlackBerry devices across your company, define security policies that make sense for your company, develop custom mobile software, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered quickly and safely.

Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.

Onsite IT Consulting
Progent locations in Philadelphia and Eastern Pennsylvania

City Address Phone Link
Allentown 1275 Glenlivet Drive, Suite 100
Allentown, PA 18106
United States
(484) 656-7222 Allentown Network Support Services
Harrisburg 2225 Sycamore Street
Harrisburg, PA 17111
United States
(717) 999-2880 Harrisburg Network Support Services
Philadelphia 1735 Market Street, Suite 3750
Philadelphia, PA 19103
United States
(267) 592-4430 Philadelphia Network Support Services
Wilmington 1521 Concord Pike (US 202)
Wilmington, DE 19803
United States
(302) 425-9800 Wilmington Network Support Services


Consulting and Technical Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies management and maintenance of RIM BlackBerry smartphones, offering a centralized platform for handling key tasks such as smartphone installation, upgrades, and deactivation while also providing a strong infrastructure for security and fault tolerance. BlackBerry BES Server supports seamless communication between Microsoft Exchange, Groupwise, or Lotus Domino email servers and BlackBerry users and supports wireless synchronization.

BlackBerry Enterprise Server Configuration Help

BlackBerry Enterprise Server features a variety of security options beginning with automatic encryption of messages sent between a BlackBerry device and BlackBerry BES Server based on AES or Triple Data Encryption Standard. BES Server also allows excellent flexibility in selecting levels of security to match the special requirements of your mobile environment. Progent's BlackBerry certified engineers can assist you to choose powerful security functions and activate them remotely. Examples of these over-the-air selectable security features include:

  • Lock down a BlackBerry smartphone
  • Wipe information from a lost or stolen smartphone
  • Lock out Bluetooth functionality
  • Enable internal protection against malware

BlackBerry BES Server also offers versatility in determining ways to keep mobile users from loading or executing unsafe or unauthorized applications. Progent can assist you to select blocking techniques like:

  • List exactly what programs are allowed on the device
  • Prevent external applications from using non-volatile memory on the smartphone
  • Select what functions external applications can access on the BlackBerry device
  • Restrict the kinds of access external programs running on the smartphone can initialize
  • Prevent all third-party software from being loaded or run on the BlackBerry smartphone

Progent's Online BlackBerry-premier Consulting Services is Fast and Affordable
For companies in Allentown, Pennsylvania who need fast and affordable help from a certified RIM BlackBerry support professional, Progent delivers efficient online help from a veteran support staff who have delivered IT solutions to companies in each state in the country. (See Progent's client testimonials.)

Remote support avoids travel expense and allows consultants to solve problems quickly, so you minimize wasted productivity. Progent's BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and offer expert support in areas including troubleshooting synchronization problems, setting up BlackBerry BES Server, and creating a secure, fault-tolerant system architecture for RIM BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange Server. Progent's BlackBerry-certified engineer has expertise in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and remove BlackBerry device users on Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement access control lists, control Exchange data flow, generate, edit, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and produce documentation for a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network needs analysis, solution architecture, roll-out planning and execution, performance optimization, configuration of a high-availability architecture, information backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to design a wireless system that meets your information technology budget and supports your business strategy. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to accommodate a BlackBerry BES Server, assist your organization to determine which management model and hardware products match your requirements, and analyze your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart choices concerning alternatives for software versions, processors and storage, network design, and application configuration.

To optimize network protection, Progent's BlackBerry-certified consultant can help your company to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to run company-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry environment.

Contact Progent for Help from a BlackBerry-Certified Professional
In order to ask Progent about consulting help for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.



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    Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a dependable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted environments and also enables low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or onsite services to assist you to design, deploy, optimize and troubleshoot a modern backup/restore solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup.

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    The clustering feature set built into the high-end versions of Microsoft Windows Server 2008 is radically redesigned to simplify the deployment, setup, and maintenance of clusters that offer greater levels of network dependability, security, efficiency, and versatility. New or enhanced features include automated cluster verification, easier setup and installation, improved cluster administration, redesigned cluster infrastructure for maximum uptime, better security and quorum structure, fewer failure points, more storage and memory capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can assist your company evaluate the advantages of Windows clustering, plan and execute an installation, train your network support staff to administer your failover clusters, provide continuing consulting and technical help services, and produce and validate a disaster recovery procedure.

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