Consulting Support for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were at one time among the most popular solutions for maintaining location-independent connectivity to email, calendars, web-based programs, and other vital business data. Progent can provide Allentown, Pennsylvania businesses the services of BlackBerry-certified consultants who can assist businesses to maintain existing BlackBerry deployments or migrate smoothly to a more popular smartphone platform.

As the sophistication of small business networks has expanded, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for organizations of any size, successful deployment and support of BlackBerry solutions has become increasingly difficult. To handle issues like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small businesses frequently turn to outside consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry environments affordably and efficiently, dispensing with the need for an in-house BlackBerry solutions specialist and reducing the expense and hassle of supporting mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of experience, coupled with Progent's efficient remote support model, provides small companies an economical alternative for integrating RIM BlackBerry products seamlessly into their information network.

Progent's engineers can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange setup so that your database and email systems work efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft software, set up easy-to-use management tools to help you monitor and control BlackBerry smartphones across your company, define security policies that are right for your business, develop custom wireless software, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored quickly and thoroughly.

Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.

Onsite IT Consulting
Progent locations in Philadelphia and Eastern Pennsylvania

City Address Phone Link
Allentown 1275 Glenlivet Drive, Suite 100
Allentown, PA 18106
United States
(484) 656-7222 Allentown Network Support Services
Harrisburg 2225 Sycamore Street
Harrisburg, PA 17111
United States
(717) 999-2880 Harrisburg Network Support Services
Philadelphia 1735 Market Street, Suite 3750
Philadelphia, PA 19103
United States
(267) 592-4430 Philadelphia Network Support Services
Wilmington 1521 Concord Pike (US 202)
Wilmington, DE 19803
United States
(302) 425-9800 Wilmington Network Support Services


Technical Support Services for BlackBerry Enterprise Server
BlackBerry BES Server simplifies administration and maintenance of RIM BlackBerry wireless handsets, offering a centralized solution for handling key tasks such as smartphone deployment, upgrades, and retirement and providing a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server delivers seamless integration between Exchange Server, Novell GroupWise, or Lotus Domino messaging servers and BlackBerry handsets and allows remote synchronization.

BlackBerry BES Server Integration Help

BlackBerry BES Server provides a variety of data protection options beginning with automatic data encryption of information sent between a BlackBerry smartphone and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BES Server also permits great versatility in selecting levels of security to meet the special requirements of your company's network. Progent's BlackBerry authorized engineers can help you to choose powerful security features and activate them wirelessly. Examples of these wirelessly configurable security settings are:

  • Disable a BlackBerry device
  • Wipe information from a missing or stolen smartphone
  • Disable Bluetooth
  • Enable built-in protection against malware

BES Server also offers flexibility in determining mechanisms to prevent mobile users from installing or running unsecure or prohibited programs. Progent can help you to select protective techniques such as:

  • Specify precisely which programs are permitted on the device
  • Prevent third-party applications from using non-volatile memory on the smartphone
  • Determine what resources external applications can use on the BlackBerry device
  • Restrict the kinds of access third-party programs running on the BlackBerry device can initialize
  • Prevent all third-party applications from being loaded or run on the BlackBerry smartphone

Progent's Online BlackBerry-premier Support is Quick and Economical
For companies in Allentown, Pennsylvania who need fast and economical help from an authorized RIM BlackBerry support professional, Progent delivers efficient remote help from a veteran support team who have delivered IT solutions to organizations in each state in the country. (See Progent's client testimonials.)

Online support eliminates travel expense and lets engineers resolve technical issues quickly, so you minimize wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in the entire range of BlackBerry solutions and can provide professional support in fields including fixing synchronization problems, setting up BlackBerry Enterprise Server (BES), and designing a secure, fault-tolerant network infrastructure for BlackBerry users. Certifications held and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology needs assessment, solution design, roll-out strategy and execution, performance tuning, design of a high-availability architecture, data backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to create a mobile wireless system that meets your IT budget and supports your business plans. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help you to determine which administration approach and hardware products meet your requirements, and analyze your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices concerning options for software editions, server hardware and mass storage, network design, and application set up.

To maximize network protection, Progent's BlackBerry-certified consultant can assist your company to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security engineers to run network-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry-certified consultant has expertise in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and maintain storage groups, apply permissions, install the MDS and IM, install access control lists, control Microsoft Exchange data flow, create, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a number of settings that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Consultant
To ask Progent about technical assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.



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    Progent can help small and mid-size businesses to install endpoint security protection solutions and deliver response services for a remote workforce.

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    The knowledge and experience of Progent's certified Windows Server consultants, with an average of more than 11 years of support in Microsoft integration, ensures you success in selecting the edition and configuration of Windows 2003 Server that aligns most closely with your business goals. Progent can also help you with designing, installing, administering and troubleshooting powerful information technology solutions powered by Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 or Microsoft Windows NT.

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    Progent's Juniper-certified network consultants can help you to plan and deploy Juniper Firewall and VPN platforms, optimize and troubleshoot your infrastructure, and migrate efficiently from discontinued equipment to the latest releases. Progent's Junos OS consultants can provide expertise with Juniper's flagship network operating system to enable your business to simplify the management and improve the security of your Juniper VPN appliances and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist you maintain networks that incorporate a mix of Juniper's OS platforms.

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    Progent's Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is an accounting and business analysis solution built, like all Microsoft accounting solutions, on the expandable and popular platform of Microsoft Windows technology. Dynamics GP provides an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and configure, and with its modular approach you are able to license only the functions you currently need, with the ability to expand users and enlarge capabilities in the future. Progent's Microsoft Dynamics GP consulting experts can show you how to install, configure and administer the latest version of Dynamics GP or migrate smoothly from an older edition.

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    Cisco's security and offsite connectivity technology for small to medium sized businesses offer a complete array of manageable protection hardware and software to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's professional staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection solutions that align best with your business goals.

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