Consulting and Technical Support for BlackBerry Environments
BlackBerry SupportBlackBerry mobile smartphones were once among the most popular solutions for achieving location-independent access to email, calendars, web-based applications, and other critical business data. Progent can provide Allentown, Pennsylvania companies the services of BlackBerry-premier professionals who can help businesses to maintain existing BlackBerry deployments or migrate smoothly to a more popular smartphone platform.

As the complexity of small business networks has expanded, and as the need for world-class protection, reliability, and disaster recovery has become the norm for businesses of all sizes, successful integration and maintenance of RIM BlackBerry technology has become increasingly difficult. To deal with areas like security, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small businesses frequently turn to outside support firms who specialize in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the need for an in-house BlackBerry technology expert and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of experience, coupled with Progent's efficient online service delivery capabilities, provides small businesses a budget-friendly alternative for incorporating BlackBerry products seamlessly into their business information system.

Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, set up easy-to-use management tools to enable you to monitor and control BlackBerry devices throughout your business, define security policies that are right for your company, develop custom mobile applications, and ensure that your network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be recovered rapidly and safely.

Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.

Onsite IT Consulting
Progent locations in Philadelphia and Eastern Pennsylvania

City Address Phone Link
Allentown 1275 Glenlivet Drive, Suite 100
Allentown, PA 18106
United States
(484) 656-7222 Allentown Network Support Services
Harrisburg 2225 Sycamore Street
Harrisburg, PA 17111
United States
(717) 999-2880 Harrisburg Network Support Services
Philadelphia 1735 Market Street, Suite 3750
Philadelphia, PA 19103
United States
(267) 592-4430 Philadelphia Network Support Services
Wilmington 1521 Concord Pike (US 202)
Wilmington, DE 19803
United States
(302) 425-9800 Wilmington Network Support Services

Consulting Expertise for BlackBerry BES Server
BlackBerry BES Server streamlines administration and support of BlackBerry wireless handsets, providing a single platform for controlling critical tasks such as device installation, updates, and retirement and providing a strong foundation for data protection and high availability. BlackBerry Enterprise Server (BES) delivers seamless communication between Microsoft Exchange, Novell GroupWise, or Lotus Domino email platforms and BlackBerry users and allows remote synchronization.

BlackBerry BES Server Configuration Support

BlackBerry Enterprise Server provides a variety of data protection options starting with automatic encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple DES. BlackBerry Enterprise Server also allows excellent versatility in selecting degrees of protection to match the specific requirements of your mobile network. Progent's BlackBerry certified consultants can assist your company to choose powerful security features and enable them remotely. Samples of these wirelessly configurable security features are:

  • Lock down a BlackBerry device
  • Erase information from a missing or stolen BlackBerry smartphone
  • Disable Bluetooth functionality
  • Activate built-in defenses against malware

BlackBerry Enterprise Server also provides flexibility in selecting mechanisms to keep mobile users from installing or executing unsecure or unauthorized code. Progent can help you to select blocking processes like:

  • Specify precisely what applications are permitted on the device
  • Block third-party programs from using non-volatile memory on the BlackBerry device
  • Select what resources third-party programs can access on the BlackBerry device
  • Limit the kinds of access third-party software running on the BlackBerry device can establish
  • Prevent all external applications from being loaded or run on the BlackBerry smartphone

Professional RIM BlackBerry Technical Services Offered Remotely from Progent
Progent's authorized BlackBerry support specialists are accessible by phone to deliver prompt assistance to businesses in the Allentown region or throughout Pennsylvania. Progent's seasoned remote technical support experts have helped businesses solve computer issues and reduce IT service expenses in every state in the country and established a substantial following of loyal customers. (Refer to Progent's client testimonials.)

Progent can provide remote assistance for a broad array of technologies related to RIM BlackBerry software and devices including wireless synchronization, integration with Exchange, managing BlackBerry Enterprise Server (BES), and strengthening wireless security. Major BlackBerry certifications awarded to Progent's support professionals include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Support Specialist can assist your business to perform common technical functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified experts can in addition assist your business to resolve a wide array of problems associated with synchronization, device recognition, email reconciliation, web browsing, mobile connectivity, Instant Messaging, workstation application installation, and Desktop Redirector.

As a top innovator in providing nationwide remote consulting services for small office networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile technical support expenses at a minimum and, by dealing with issues promptly, optimizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can show you how to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures such as resolving enterprise activation issues, registering and deleting BlackBerry device clients, setting activation passwords, configuring over-the-air program installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry consultants can also show you how to use administration tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES environment and help your company to select and implement sensible security configurations.

Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange infrastructure for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Microsoft Exchange.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Consultant
In order to contact Progent about technical assistance for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.

An index of content::

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    24-Hour Microsoft ISA Server Setup and Support

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  • Contact Progent Biggest Progent Contact
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