For organizations of any size in Allentown Pennsylvania, Progent can provide convenient, fast, and economical communication with Cisco CCIE-certified engineers. CCIEs are top-level network professionals who achieve this prestigious recognition by completing rigorous testing administered by Cisco. CCIEs can tackle the most complicated problems surrounding network integration, troubleshooting, and optimization. Progent's CCIE-certified support specialists work closely with Cisco's in-house engineers in identifying anomalies with Cisco IOS or Cisco NX-OS software and coming up with temporary alternatives or receiving software patches to fix problems. A Cisco-qualified CCIE has the experience to detect the origin of computer network problems stemming from hardware or software.
Progent offers fast online contact with a CCIE specialist so that you can get timely assistance for complex network issues that are affecting business productivity but are outside the experience of your local IT support organization. Progent's CCIE-certified support professionals can examine your network via advanced remote support tools that allow them to provide rapid and economical diagnosis and resolution of serious network problems.
Progent's CCIE Support Services
Most CCIEs are employed by large corporations or nationwide ISPs, and so their skills are not easily accessible to smaller businesses. Progent is among the rare support firms that makes CCIEs available to assist small and medium sized companies. In addition, Progent offers fast contact with a CCIE by phone so that you can receive immediate help for complex network issues that are hurting business productivity. To learn how to talk to a Progent CCIE for immediate assistance with your IT infrastructure, visit Progent's online network help.
Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.
| City | Address | Phone | Link |
| Allentown | 1275 Glenlivet Drive, Suite 100 Allentown, PA 18106 United States |
(484) 656-7222 | Allentown Network Support Services |
| Harrisburg | 2225 Sycamore Street Harrisburg, PA 17111 United States |
(717) 999-2880 | Harrisburg Network Support Services |
| Philadelphia | 1735 Market Street, Suite 3750 Philadelphia, PA 19103 United States |
(267) 592-4430 | Philadelphia Network Support Services |
| Wilmington | 1521 Concord Pike (US 202) Wilmington, DE 19803 United States |
(302) 425-9800 | Wilmington Network Support Services |
Software Update Management for Cisco Network Devices
Software update management is an essential and complicated process. Prompt and properly managed patching optimizes cybersecurity, compliance, availability, and capability. Sporadic software update management can result in security vulnerabilities, compatibility problems, slow or inconsistent responsiveness, excessive offline stretches, or loss of important functions. Patching entails more than occasional updates of an OS and applications for servers and user machines. Firmware updates can be as vital for network appliances such as routers, firewalls, and wireless APs.

Progent has provided top-level assistance for Cisco networking products for over twenty years and Progent's managed services for software and firmware patch management offer organizations of any size a versatile and affordable option for assessing, validating, scheduling, applying, and tracking updates to your ever-evolving IT system. To find out about Progent's service options for firmware update management, check out Progent's software update management solutions.
In order to learn more information concerning Progent's professional support services for Cisco technology, select a topic:
Progent can also assist your IT team you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud hosted resources and that utilize Cisco technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)
By providing an efficient centralized source for network generalists and application experts, Progent is able to tailor fast, affordable, and thorough IT solutions that fit the unique requirements of businesses in Allentown Pennsylvania.