For offices of all sizes in Allentown Pennsylvania, Progent offers convenient, quick, and affordable access to Cisco CCIE-Certified engineers. Cisco CCIEs are world-class networking experts who achieve this prestigious certification by completing rigorous examinations by Cisco. CCIE-qualified engineers can tackle the most complex problems associated with network interfacing, troubleshooting, and configuration. Progentís CCIE-qualified professionals operate closely with Cisco's in-house engineers in identifying anomalies with Cisco IOS or NX-OS utilities and developing workarounds or receiving software patches to correct problems. A Cisco certified CCIE has the experience to detect the cause of network problems stemming from hardware or software.

Progent offers fast and affordable remote access to a CCIE expert so your company can get high-level help for complicated network issues that are impacting business productivity but are outside the scope of your local network support resources. Progent's CCIE-Premier engineers can examine your system using state-of-the-art remote support tools in order to provide fast and affordable analysis and remediation of serious network issues.

Progent's CCIE Support Services
Most CCIEs work for big enterprises or national ISPs, and so their skills are not readily accessible to smaller organizations. Progent is one of the rare consulting organizations that makes CCIEs accessible to support small and medium sized businesses. Also, Progent offers quick contact with a CCIE remotely so you can get timely help for urgent network problems that are reducing business efficiency. To learn how to talk to a Progent CCIE for immediate help with your IT infrastructure, go to online network assistance.

Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.

Onsite IT Consulting
Progent locations in Philadelphia and Eastern Pennsylvania

City Address Phone Link
Allentown 1275 Glenlivet Drive, Suite 100
Allentown, PA 18106
United States
(484) 656-7222 Allentown Network Support Services
Harrisburg 2225 Sycamore Street
Harrisburg, PA 17111
United States
(717) 999-2880 Harrisburg Network Support Services
Philadelphia 1735 Market Street, Suite 3750
Philadelphia, PA 19103
United States
(267) 592-4430 Philadelphia Network Support Services
Wilmington 1521 Concord Pike (US 202)
Wilmington, DE 19803
United States
(302) 425-9800 Wilmington Network Support Services


Progent has one of the largest groups of Cisco-certified CCIE consultants of any independent consulting firm in the United States. As a result, Progent can provide world-class skill in delivering connectivity solutions based on Cisco products. Because Progent is also a Microsoft Certified Partner and offers professional application support for a broad range of popular applications, Progent can integrate end-to-end IT solutions that maximize the competitive value of your information system.

CCIEs represent an exceptional value because their depth of experience allows them to resolve the most complex problems quickly. In many instances, less seasoned consultants can burn up hours or even days wrestling with a task that a certified CCIE can solve in a few minutes. Most Progent CCIEs are not only expert at Cisco technologies, but also have multiple recognized technical certifications including Microsoft MCSE, and an important network protection credential such as CISA or CISM. This allows Progent to provide comprehensive solutions that address a broad range of IT products without requiring needless costs and delays orchestrating multiple specialists.

Software Update Management for Cisco Infrastructure Devices
Software update management is a critical and complex task. Timely and properly managed patching maximizes security, regulatory compliance, uptime, and functionality. Sporadic software update management can result in security gaps, compatibility problems, sluggish or inconsistent responsiveness, excessive offline stretches, or loss of key features. Patching involves more than occasional updates of operating systems and apps for servers and user machines. Firmware updates can be as essential for network appliances like routers, firewalls, and wireless APs.

Software Update Management Services for Network Infrastructure Devices

Progent offers software update management support for network infrastructure devices from Cisco and other leading vendors

Progent has delivered advanced help for Cisco networking products for over two decades and Progent's support services for software and firmware patch management provide businesses of any size a versatile and affordable solution for assessing, validating, scheduling, applying, and documenting software and firmware updates to your ever-evolving IT network. To learn about Progent's service programs for software update management, check out Progent's software update management services.

To find out more information concerning Progent's consulting support for Cisco network technology, select a subject:

Additional Support Expertise Available from Progent
Besides Cisco networking, Progent's consultants offer advanced support for a variety of important areas of computer technology, allowing Progent to provide end-to-end IT solutions for companies of all sizes. A few vital fields where Progent's IT consultants can provide high-level expertise are: By providing a convenient full-service source for network generalists and application experts, Progent can tailor fast, affordable, and comprehensive IT solutions that align with the unique needs of companies in Allentown Pennsylvania.



An index of content::

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  • 24-7 Solaris Services
    Solaris Support and Help

    If your company computer system combines Solaris platforms with MS Windows, Progent can assist you to integrate your IT resources into a cohesive network that allows all your OS platforms to run side by side for simple administration, transparent information exchange, high availability, enhanced throughput, and strong protection. Progent's Sun Solaris and Microsoft Windows coexistence assistance services include network architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online network support and repair, on-site technical support, and Contact Center services.

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  • Symantec Firewall Network Security Evaluation
    Symantec Raptor Auditor

    Progent's Symantec consultants can help you support discontinued Symantec firewall and VPN appliances such as the Raptor and Symantec VelociRaptor family or help you upgrade to more recent firewall technology. Progent can also help you design and execute a comprehensive security plan that can include firewall and VPN devices and software, managed security and network defense services, system monitoring software, and formal policies and processes. Progent has the skill to be your one-stop source for on-going network support, administration, training, and security expertise.

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  • VPN On-site Technical Support
    Remote Access Integration

    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business deploy and maintain Ciscoís security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and offer the flexibility to expand with your growing business needs. Progentís Cisco-Premier network experts support Ciscoís complete family of hardware and software targeted at preventing information theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your information system. Progent can show you how to integrate Cisco technology to get safe connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control framework for user certification, authorization, and tracking from an easy-to-use Web interface.

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  • Symantec Raptor Security Company Symantec Raptor Auditor

  • MRTG Support Outsourcing
    Linux Network Monitoring Consultant Services

    Network monitoring ordinarily consists of observing a networkís resource utilization to help identify data traffic backups or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring utilities that work under Linux or UNIX and can be used to observe mixed-platform networks where Linux and Windows coexist. Progent's network integration consultants can show you how to use both these tools to tune and repair your network. Progent's UNIX support services offer small companies and developers assistance with managing and servicing UNIX and Linux networks that coexist with Microsoft-based products.

  • System Center 2016 Data Protection Manager Technical Support Services Help and Support System Center 2016 and Operations Management Suite

  • SQL Server 2014 Azure Backup Computer Consultant
    SQL Server 2014 Cardinality Estimation Technology Consulting Services

    SQL Server 2014 includes significant enhancements in critical areas such as performance, availability, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates transparently with all types of applications including OLTP, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and on-premises consulting services that include planning, deployment, management, troubleshooting, and application development services to enable businesses of any size to realize fast return from their SQL Server 2014 deployment.

  • System Center Operations Manager Computer Consultants Microsoft Operations Manager On-site Support

  • Windows Server 2012R2 Security Online Help
    Windows Server 2012 R2 upgrade Engineers

    Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop test systems and rollout plans, optimize your network for on-premises, multi-site, cloud-based, and hybrid environments, train your IT support, team, develop an enterprise-wide security strategy, streamline network management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.

  • System Consulting Microsoft Office System Microsoft Office 2003 Network Support Consulting
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  • Technology Professional BlackBerry BES Server Express 24 Hour BlackBerry BES Express Engineer

  • Windows Server 2019 Virtual Machine Support and Help
    Windows Server 2019 Support Outsourcing

    Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Windows Server 2019 offers major enhancements in capacity, performance, manageability, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.

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  • Top Quality SCVMM 2012 Hyper-V Clusters On-site Support High Availability Technical Support Services

  • Information Technology Consulting system center 2016 operations manager
    scom 2016 Online Troubleshooting

    Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and dependable uptime for key workloads by providing centralized, mixed-platform tracking of physical and virtual resources deployed across on-premises systems and private and public clouds. Progent's consulting team can provide world-class online and onsite expertise to assist organizations of all sizes to design, implement, optimize, enhance and troubleshoot SCOM 2016 solutions. Progent can assist you to migrate to Operations Manager 2016 from earlier versions of Operations Manager or from other monitoring platforms, or integrate a variety of monitoring tools into a cohesive infrastructure management solution. Progent can also help you extend your SCOM 2016 environment to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.

  • Top Ranked Help and Support Unified Communications Manager Express Unity Setup and Support
  • Top Services Lync Server 2013 dial plans Lync Server 2013 and Cisco Unified Communications Specialist
  • Ubiquiti UniFi Wave 2 WiFi access point Consultant Services Ubiquiti switch Specialists
  • Urgent Lync Server 2013 video conferencing Specialists Microsoft Certified Partner Lync Server 2013 Consultant Services
  • Urgent Professionals network infrastructure documentation management SSL certificate management Professional
  • Urgent Windows Server 2012 R2 Hyper-V Virtual Switch Online Support Services Top Ranked Windows Server 2012R2 Multitenancy Consultant Services

  • 24/7/365 Online Wireless Site Survey Support and Help
    Computer Consulting Wi-Fi RF Spectrum Analysis for Wi-Fi

    Progent's Wi-Fi site survey services help you to plan, implement and troubleshoot a Wi-Fi LAN adapted to your environment, providing you a wireless solution that delivers the reception, speed, capacity, security, and hand-off ability your business needs.

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  • VMware Workspace ONE Consultancy Services Group Desktop and Mobile Device Management Remote Troubleshooting
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  • Consultant Services Server Management
    IT Consultants Server Consolidation

    By using virtual server technology, companies are able to operate many virtual servers on one actual server. Virtualization technology allows businesses to enjoy all the benefits of server segmentation, but without the expense that goes with purchasing extra server equipment. Virtualization is also the enabling technology for private clouds, which offer major advantages including lowering the costs of hardware, facilities, and administration while enhancing information security, network availability, and disaster recovery. Other useful server management options include network monitoring utilities, Microsoft WSUS, and remote system management cards. Progent's professional server management specialists can assist you with all areas of server consolidation and management to allow your company to cut costs and save time.

  • Wi-Fi RF Coverage Maps IT Consultant Online Wireless Site Survey Support and Help

  • Online Help Desk Technical Consultant
    Cisco Help Desk Support Services

    The Help Desk Call Center support delivery model adopted by Progent's Technical Response Center offers small companies an efficient option to dependence on independent consultants by offering broad expertise accessible to multiple engineering teams, optional round-the-clock access to emergency assistance, escalation capability to world-class engineers for handling the most difficult issues, service consistency and dependability, quick follow through enforced by seasoned support administrators, a choice of convenient mechanisms for initiating service jobs, plus excellent process transparency enabled by ticket updates and accessible via a web portal.

  • Windows 7 Migration Technical Support Services Windows 7 Integration
  • Lehigh County Pennsylvania Cisco Support Team
  • Windows Hyper-V 2016 Containers Consultants Windows Server Hyper-V 2016 Security and Compliance Support Services
  • Windows Server 2012R2 upgrade Consult Windows Server 2012R2 Security Technical Support Services
  • Windows Server 2016 Storage Spaces Direct Computer Consultants Windows Server 2016 Hybrid Cloud Integration Setup and Support
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