Cisco Networking Infrastructure Planning, Deployment and Troubleshooting
Allentown Enterprise and Small Business Information Network Infrastructure
For businesses of all sizes in Allentown Pennsylvania, Progent can provide convenient, fast, and economical contact with CCIE-Certified engineers. Cisco CCIEs are top-level networking engineers who earn this elite recognition only after rigorous examinations by Cisco. CCIE-qualified engineers can tackle the most complex problems associated with network interfacing, troubleshooting, and configuration. Progent's CCIEs work directly with Cisco's in-house staff in analyzing anomalies with Cisco IOS or Cisco NX-OS software and developing temporary alternatives or obtaining software patches to correct problems. A Cisco-qualified CCIE can pinpoint the origin of network problems whether from network appliances or applications.
Progent offers affordable remote contact with a CCIE expert so your company can obtain timely assistance for complicated network problems that are impacting business productivity but are beyond the experience of your ordinary network support organization. Progent's Cisco CCIE-Certified consultants can access your system using state-of-the-art remote connectivity utilities that allow them to perform fast and economical diagnosis and repair of critical network issues.
Progent's CCIE Support Services
Most CCIEs are employed by large enterprises or nationwide ISPs, and so their skills are not easily available to smaller organizations. Progent is one of the rare service firms that makes CCIEs accessible to help small and mid-size businesses. Also, Progent can provide quick access to a CCIE by phone so that you can receive timely support for urgent network problems that are hurting worker productivity. To learn how to get in touch with a Progent CCIE for timely assistance with your network, go to online network help.
Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.
| City | Address | Phone | Link |
| Allentown | 1275 Glenlivet Drive, Suite 100 Allentown, PA 18106 United States |
(484) 656-7222 | Allentown Network Support Services |
| Harrisburg | 2225 Sycamore Street Harrisburg, PA 17111 United States |
(717) 999-2880 | Harrisburg Network Support Services |
| Philadelphia | 1735 Market Street, Suite 3750 Philadelphia, PA 19103 United States |
(267) 592-4430 | Philadelphia Network Support Services |
| Wilmington | 1521 Concord Pike (US 202) Wilmington, DE 19803 United States |
(302) 425-9800 | Wilmington Network Support Services |
Cisco's extensive selection of current and legacy connectivity products familiar to Progent includes ASA Series Security Appliances and PIX 500 Firewalls, the Catalyst Firewall Services Module, secure high-speed and integrated services routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed APs and distribution switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus family switches, plus data security and Virtual Private Network (VPN) technology. With the resources of one of the largest groups of Cisco-certified CCIE experts of any independent support company, Progent has priority access to Cisco's engineering experts and Cisco's latest learning tools to stay at the vanguard of network technology.
Software Update Management for Cisco Network Appliances
Patch management is a vital and complex process. Prompt and properly managed updating maximizes cybersecurity, regulatory compliance, availability, and functionality. Haphazard patch management can result in security vulnerabilities, compatibility issues, sluggish or erratic performance, unnecessary downtime, or loss of key functions. Patching entails more than occasional updates of operating systems and apps for servers and user machines. Firmware updates can be as vital for infrastructure appliances like switches, firewalls, and wireless access points.
Progent has provided high-end help for Cisco infrastructure appliances for more than two decades and Progent's support services for patch management offer businesses of any size a versatile and affordable solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your dynamic IT system. To find out about Progent's service options for firmware update management, go to Progent's software update management solutions.
To find out more details about Progent's world-class support for Cisco network technology, select a subject:
- Introduction to Cisco Support
- Fast and Affordable Online Help from a Cisco CCIE Consultant
- Cisco Firepower Series Firewalls: Configuration and Troubleshooting Services
- Cisco ASA 5500-X Firewall with Cisco Firepower: Consulting and Management Support
- Cisco ASA 5500 Firewalls Management Support
- PIX Series Firewall Upgrade. Migration Help
- Cisco Routers Engineering Expertise
- Cisco Wireless Network Design Services
- Aironet APs Engineering Services
- Cisco Small Business 100, 300 and 500 Wireless Access Points Engineering Support
- Cisco Catalyst 802.11ax Access Points Planning, Configuration and Debugging Consulting
- Cisco Wireless Controllers Experts
- Meraki Access Points Deployment Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Consulting and Technical Support
- Cisco Voice over IP (VoIP) Phones and IP Video Phones Expertise and Cisco Wireless IP Phone Solutions
- Cisco Jabber Configuration and Troubleshooting Expertise
- Catalyst Switches Engineering Expertise
- Cisco Nexus Switches Consulting and Support Expertise
- Cisco Meraki Switches Configuration and Maintenance Services
- Cisco VPN and Network Security Engineering Assistance
- SIP and CUBE Infrastructure Solutions: SIP Trunks and CUBE Integration Expertise
- Cisco Duo MFA Two-factor Authentication Services for At-Home Workers
- Design Solutions for Cisco-powered Datacenters and Colocation Centers
- Infrastructure Optimization Expertise for ISPs
- Centralized Cloud-based and Hybrid Network Management Solutions for Cisco-based Infrastructure
- NetApp and Cisco Cloud Platform Consulting
Progent can also provide a wide range of IT expertise in key practice areas to help companies to turn Cisco infrastructure products into an integrated information system that provides competitive value. A few of the consulting services available from Progent's experts are project management support, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX virtual network architecture and management, Windows Server 2022 solution design and migration expertise, Microsoft Windows Server 2019 migration consulting, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V deployment, disaster recovery planning, Windows Server 2012 R2 configuration, network security vulnerability scanning, database administration and application services, and part-time Chief Information Officer services.
Progent can also help your company you to plan, implement, administer and repair enterprise hybrid cloud solutions that include physical and cloud-based infrastructure and that use Cisco networking technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration expertise.)
By providing an efficient one-stop resource for network generalists and specialists, Progent can tailor fast, cost-effective, and thorough information technology solutions that align with the specific requirements of companies in Allentown Pennsylvania.
An index of content::
24/7 Consultant Network Support Outsourcing
Services CIO Outsourcing
Progent can provide in-depth online support for all technologies common to small company IT systems and offers a variety of vital, on-demand services including a temporary Chief Information Officer to provide advanced IT design and negotiating capability, a Call Center for help desk services, proactive server monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management for major projects such as office relocations orOS upgrades, Cisco-certified experts for building and maintaining fast and reliable network infrastructure, security specialists to ensure data protection and compliance, disaster recovery specialists to create business continuity plans, and software programmers to create, enhance, or repair business applications.
Consulting ProSight Network Health Review
Network Infrastructure Health Assessment Consultants
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size businesses to obtain an unbiased assessment of the health of their network. Powered by some of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class group of IT experts, ProSight Network Audits help you see how closely the configuration of your core network assets conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI such as a cleaner and more secure Active Directory implementation. Both options also offer the long-term advantages of advanced remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, better compliance with information security requirements, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and restore, and less downtime.
Microsoft GP/Great Plains Setup and Support
Dynamics GP Great Plains Accounting Online Troubleshooting
Progent can show you how to plan and execute a smooth move to Dynamics GP/Great Plains so that you retain your data, strengthen your security, enhance your analytics, take full advantage of Microsoft Office integration, and minimize productivity disruption by creating and executing a sensible migration plan. Progent can also help train new Dynamics GP users so you don't lose productivity. Progent can enhance your financial reports and management analytics by providing Crystal Reports help, FRx programming, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to create specialized line-of-business applications and eCommerce solutions that work seamlessly with Microsoft Dynamics GP.
SonicWall NSA 5650 Firewall Security Consultants
SonicWall TZ400 Firewall Security Contractor
Progent's certified SonicWall firewall experts can show you how to integrate, maintain, and tune SonicWall firewall products including the newer SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection solution and build security into your corporate processes.
High Availability Interoffice Connectivity Consultant Services
Redundant Connectivity Consultant Services
Progent's high availability inter-site connectivity and 24x7 network connection consultants can help small businesses create non-stop Interoffice connectivity by means of fully redundant networks with transparent failover. Progent's Cisco Certified Internetwork Experts can design and deploy ultra-reliable Inter-office connections supported by fault tolerant EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over can provide economical non-stop interoffice connectivity.
Postini Technology Consulting
Anti-Spam Consulting
E-Mail Guard from Postini offers continually updated spam and virus blocking, content filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and service firm. If your company is too small to qualify for a standard Postini license, you can still have access to Postini's Perimeter Manager technology through Progent's E-Mail Guard antispam and virus defense service offering. Progent's certified email security consultants can show you how to devise an email defense plan that features antispam and virus defense technologies and processes.
Windows 11 Management Consulting Services
Microsoft Windows 11 Evaluation Online Technical Support
Progent's Microsoft-certified Windows 11 consulting experts can provide an array of services for Windows 11 such as Microsoft 365 integration, mobile management, telecommuter access, security and compliance, streamlined provisioning, and Call Center support.
Remote Workforce Collaboration Remote Troubleshooting
At Home Workforce Collaboration Software Computer Engineer
Progent can help small and mid-size organizations to configure collaborative applications to permit their teleworkers to benefit from positive interaction with fellow workers and customers.
UNIX Online Remote Support Services
Solaris Remote Consultant Services
Progent offers nationwide urgent help and consulting services for companies who operate UNIX or Linux networks or whose IT systems feature a combination of UNIX and Microsoft Windows products. Online network consulting offers maximum return for your information technology budget by extending user efficiency and limiting the hours charged for network repair services. Sophisticated online support technology and skilled technicians and consultants combine to enable Progent to handle most network issues without wasting time and money by traveling to your site. In the vast majority of cases your network problems can be dealt with over the phone or through a combination of telephone support and online connectivity. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA and CISM premier security specialists to assist with the toughest network problems.
Microsoft Windows Server 2019 Windows Admin Center Specialist
Windows Server 2019 PowerShell Integration Support
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can assist your business to design a disaster recovery system built around Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Consulting Office Excel 2016
Microsoft 365 Excel Power BI Contract Development
Progent's certified Office Excel and Office 365 Excel consultants offer a wide variety of online support services to help you to plan, program, pilot test, deploy, administer, and debug applications powered by any release of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can help you to upgrade your existing Excel applications to the latest releases of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility issues between various versions of Office Excel. Progent offers on-demand support to organizations looking for a quick solution to a specific issue related to Office Excel and Progent also offers comprehensive project management support for upgrading or creating mission-critical applications based on Excel. Progent's cost-effective online training for Excel can be custom tailored to meet the special requirements of individuals or groups.
Technical Consultant Cloud Backup Security and Compliance
ProSight Managed Cloud Backup Services Specialists
ProSight Data Protection Services ECHO offer small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates and monitors your backup activities and allows rapid restoration of critical files, apps and virtual machines that have become lost or damaged as a result of component failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever needed, can help you to restore your critical information.
Top Quality Solaris Remote Specialists
Linux Remote Services
Progent offers national online help and troubleshooting services for companies that run UNIX, Linux, or Solaris environments or whose information systems feature a mix of UNIX and Microsoft Windows technology. Online IT help provides optimum leverage for your information technology dollar by extending client productivity and limiting the time charged for network analysis and repair. Advanced remote access technology and skilled technicians and engineers allow Progent to solve most IT issues without wasting time and money by traveling to your site. In the vast majority of cases your IT issues can be remediated by telephone or through a combination of phone support and remote network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISSP premier security specialists to help you with the toughest network issues.
Ransomware Recovery Technology Professional
ProSight Managed IT Services Engineers
Progent's ProSight family of managed services are geared to offer businesses who maintain small in-house IT support teams with affordable access to enterprise-class management platforms and technical experts. Advantages of Progent's ProSight catalog of managed services include predictable network management expenses, smart automation of routine management processes, continual adoption of the latest technology, smooth transition from legacy systems to up-to-date solutions, improved alignment of information technology with strategic objectives, access to seasoned IT experts, and allowing management to focus on business issues rather than fast-evolving network technology.
Cisco Systems Engineer
Cisco Planning Computer Consulting Firm
Progent's CCIE-certified network infrastructure experts have extensive background assisting Internet Service Providers to design, deploy, manage, tune, and troubleshoot high-availability, extensible connectivity environments suitable for public networks.
Top Quality Microsoft System Center Operations Manager Support and Setup
IT Consulting Microsoft System Center Operations Manager
Progent provides a variety of IT service packages for small businesses. These IT outsourcing and server monitoring services are built around the anticipatory problem solving capabilities of System Center Operations Manager, a next-generation server and system management software platform that monitors the availability, performance, and safety of your network and isolates incipient troubles before they can bring down your network. With Progent's economically priced IT service programs, small companies can select a basic co-sourcing package based on Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution.
ProSight domain expiration management Consultancy
IT asset documentation management Engineer
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard information about your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to 50% of the time wasted looking for vital information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you're making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it.
Small Office Configuration
Small Business Onsite Technical Support
If you have a small business IT system with 10 to 50 network clients, Progent's IT outsourcing services free your organization from dependence on an individual independent service provider while giving you cost-effective and dependable access to high-quality technical support. By delivering IT support service when you need it, offering advanced knowledge for critical applications, delivering unique services such as 24x7 server monitoring, and charging only for support you use, Progent gives you an economical solution for optimizing the profitability of your small office network. Progent is the smart way for small businesses to create and support a reliable and safe information network and to benefit from quick access to the experienced support ordinarily available only to businesses who are able to afford a large internal IT group.
Herakles Data Center Test Lab Consultant Services
Business Continuity Testing Consultant
Progent's Test and Training Lab at the QTS Internet Data Center can be used for piloting mission-critical applications, creating cost-effective system upgrade procedures, assessing and tuning performance, planning or verifying disaster recovery solutions, mitigating compatibility issues, and establishing training environments for new products and technologies. For Progent clients without sufficient in-house resources to configure effective pilot environments, the lab reduces capital outlay and technical risk and helps keep critical network initiatives on schedule.
24x7 System Center MOM Consulting Services
Onsite Technical Support Operations Manager
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, enhancing and repairing SCOM environments and offer organizations of any size expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also help you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or onsite technical support to assist you to remediate serious issues detected by System Center 2012 Operations Manager.
Consult Private Cloud Virtual Datacenter Hosting
Immediate Private Cloud Virtual Datacenter Hosting Services
Progent's ProSight Virtual hosting services provide small and midsize companies a variety of advantages such as reduced capital costs, savings on operational costs, improved executive focus, world-class security, greater fault tolerance, and business continuity.
MRP Development Company
Applications Consulting Navision
Progent can give you access to application developers who can customize your Microsoft Dynamics ERP, MRP, and financial system programs to match your specific business needs. Progent's Microsoft support experts offer expertise in Microsoft AX ERP Software, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also provides custom e-Commerce integration support for safe, company-wide information sharing as well as interfacing with CRM programs.
Microsoft Teams session border controller Engineers
Microsoft Teams Consultants
Progent can help you to plan a migration to Teams from Skype for Business or Lync Server and install, administer, and debug a cloud or mixed deployment of Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
.NET Application Contract Programming
Xamarin Coding
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development environment and can build or enhance .NET apps quickly and at low cost.
Consulting Services Microsoft Azure enterprise hybrid cloud solutions
Enterprise hybrid cloud Consultants
Progent can help your it team to design and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-only systems or in hybrid network models that combine on-premises resources as well as public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of public cloud migration services that include Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of background providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration projects quickly and within your budget.
Linux Consultants
OpenBSD Network Manager
Progent's UNIX platform consulting services offer small companies and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise provides you with a convenient single source to show you how to build and manage a secure and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE, Debian GNU/Linux and Mandrake.
Troubleshooting Cisco AnyConnect
24x7 Cisco ASA firewall VPN Support Services
Progent's Cisco-certified CCIE network experts can help you to maintain your legacy PIX 500 or Cisco ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, deploy, optimize, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
24/7 Problem Escalation Through Teamwork Computer Network Consulting company
Consulting Services Company Microsoft Consulting Best Practices
Progent's staff of Microsoft and Cisco Premier Certified experts average more than ten years of hands-on professional experience, at the forefront of IT service, executing a wide variety of technical projects for an extensive mix of clients. Each Progent consultant shares a proven collection of personal best practices that are combined into shared leading practices standards that Progent instills in its consulting staff. This guarantees that you get not only expert technical capability, but also a consultant with field-tested methods for applying computer knowledge to repair actual IT problems efficiently.
IT Outsourcing Example Whitepaper
Whitepapers IT Co-sourcing
Progent's IT outsourcing packages provide affordable network consulting for medium-size companies. Whether it includes designing system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out a new email system, monitoring your network, or building an on-line business application, outsourcing your IT engineering services can smooth out expenses and eliminate risks, permitting network service expenses to grow in a more linear and controlled fashion than is feasible by amassing a large, knowledgeable internal network support organization. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to create a protected and robust network foundation for your critical Windows-powered business software including Windows 2008, Microsoft Exchange Server, and Microsoft SQL Server 2008.
Information Technology Consulting Exchange 2019 Mailbox Server
Exchange 2019 Planning Online Support
Progent can help your organization in any facet of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Hyper-V; configuring hardware load balancing (HLB); setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and setting up Outlook.
Aironet Wi-Fi AP Management Troubleshooting
24x7 Aironet 802.11ac AP Consultant
Progent's Cisco CCIE wireless infrastructure experts can provide remote or onsite integration and troubleshooting services to help your organization to design, configure, update, tune, manage and debug Aironet Wi-Fi AP deployments of any size or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your wireless environment with your wired network and cloud-hosted resources to build a seamless enterprise connectivity foundation that is simple to manage and scale. Progent also offers affordable wireless site surveys to help you to decide the most appropriate selection, location and setup of Aironet Wi-Fi access points to accommodate your unique workplace design, building structure, and anticipated network traffic.
Meraki Wi-Fi AP Online Technical Support
Meraki MR42 Access Point Online Consulting
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a campus or a multi-site enterprise. Progent can also assist you to incorporate other Cisco devices for streamlined management.
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