For companies of all sizes in Allentown Pennsylvania, Progent offers easy, quick, and affordable contact with CCIE-Certified network experts. Cisco CCIEs are world-class network experts who achieve this prestigious recognition by completing rigorous examinations administered by Cisco. CCIEs can tackle the most complex issues surrounding network integration, troubleshooting, and optimization. Progent's CCIE-certified support specialists work closely with Cisco's internal engineers in analyzing anomalies with IOS or NX-OS software and coming up with temporary alternatives or obtaining program updates to fix problems. A Cisco CCIE knows how to detect the cause of network difficulties whether from hardware or software.

Progent offers fast remote access to a CCIE specialist so that your company can obtain high-level help for complex network issues that are affecting productivity but are beyond the scope of your ordinary IT maintenance organization. Progent's Cisco CCIE-Premier engineers can access your network via state-of-the-art remote connectivity tools in order to perform rapid and low-cost analysis and remediation of serious network problems.

Progent's CCIE Support Services
Most CCIEs work for big enterprises or national ISPs, and consequently their skills are not easily accessible to smaller businesses. Progent is one of the few consulting firms to make CCIEs accessible to help small and mid-size companies. In addition, Progent can provide quick contact with a CCIE remotely so that you can get immediate support for complex network issues that are hurting worker efficiency. To find out how to get in touch with a Progent CCIE for timely help with your network, go to online network help.

Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.

Onsite IT Consulting
Progent locations in Philadelphia and Eastern Pennsylvania

City Address Phone Link
Allentown 1275 Glenlivet Drive, Suite 100
Allentown, PA 18106
United States
(484) 656-7222 Allentown Network Support Services
Harrisburg 2225 Sycamore Street
Harrisburg, PA 17111
United States
(717) 999-2880 Harrisburg Network Support Services
Philadelphia 1735 Market Street, Suite 3750
Philadelphia, PA 19103
United States
(267) 592-4430 Philadelphia Network Support Services
Wilmington 1521 Concord Pike (US 202)
Wilmington, DE 19803
United States
(302) 425-9800 Wilmington Network Support Services


Progent has one of the largest groups of Cisco-certified CCIE experts of any independent consulting company in the U.S. As a result, Progent offers world-class skill in delivering connectivity solutions focused on Cisco products. Since Progent is also a Microsoft Partner and offers expert application support for a broad range of business applications, Progent can integrate comprehensive IT solutions that maximize the competitive value of your information system.

CCIEs represent an exceptional value since their deep expertise enables them to solve the most intractable problems quickly. In most instances, less seasoned engineers can burn up hours or even days struggling with a problem that an experienced CCIE can solve in minutes. Most Progent CCIEs are not only experienced with Cisco products, but have multiple recognized industry certifications such as Microsoft MCSE, and a major network protection certification such as CISSP or CISA. This allows Progent to offer end-to-end solutions that incorporate a wide array of IT products without incurring needless costs and delays orchestrating too many specialists.

Patch Management for Cisco Infrastructure Devices
Software update management is a critical and complex process. Prompt and correctly managed updating optimizes security, regulatory compliance, uptime, and capability. Haphazard software update management can cause security vulnerabilities, compatibility problems, slow or erratic performance, needless downtime, or unavailability of important features. Patching entails more than periodic updates of an OS and applications for servers and endpoints. Firmware updates can be as essential for network infrastructure appliances like switches, firewalls, and Wi-Fi access points.

Software Update Management Services for Infrastructure Devices

Progent can provide patch management support for infrastructure devices from Cisco and other major vendors

Progent has provided advanced assistance for Cisco networking appliances for over two decades and Progent's managed services for patch management offer organizations of any size a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your dynamic IT network. To learn about Progent's service options for firmware update management, check out Progent's patch management services.

In order to find out more details about Progent's professional support for Cisco network infrastructure, select a subject:

Additional Consulting Services Offered by Progent
Progent can also provide a a wide array of IT expertise in critical areas to assist businesses to convert Cisco networking products into a cohesive information solution that provides competitive advantage. Some of the services offered by Progent's experts are project management expertise, VMware vSphere and vCloud deployment, VMware Site Recovery Manager business continuity planning, VMware NSX network virtualization design and management, Microsoft Windows Server 2022 planning and migration expertise, Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 hybrid cloud solutions, Microsoft Hyper-V deployment, business continuity planning and testing, Windows Server 2012 R2 support, security compliance assessment, DBA and database development services, and part-time CIO services.

Progent can also help your company you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that include local and cloud-based resources and that utilize Cisco networking technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

By offering a convenient full-service resource for network generalists and application experts, Progent is able to tailor timely, inexpensive, and comprehensive IT solutions that match the special requirements of businesses in Allentown Pennsylvania.



An index of content::

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    Microsoft Desktop Online Technical Support

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    Server Management Technology Professional

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  • Online Consulting Windows, UNIX, Solaris 24x7 Windows, UNIX, Solaris Remote Consulting
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  • Oracle Development Company Open Now CISSP Certified Security Oracle database administration Security Group

  • Windows 2008 R2 Support Services
    Computer Consultants Windows 2008 R2

    Microsoft Windows Server 2008 R2 features high levels of performance, protection, availability, expandability, and flexibility that accelerate productivity of local, remote, and mobile workers. Progent's network experts can deliver cost-effective online consulting, troubleshooting, and education services to assist you to design, implement, and manage Microsoft Windows Server 2008 R2 to add significant strategic value to your information system.

  • Private Clouds for Small Businesses Engineer ProSight Hosting for Virtual Servers Specialists
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  • Microsoft Expert MozyPro Consultants
    VMware Data Recovery Consult

    Progent can provide economical online support from engineers with expertise in a wide array of utilities and technologies that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and smartphones. Progent can provide consulting support for leading data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent can assist you to install, enhance, or troubleshoot data backup systems for a variety of architectures such as local, remote, cloud, or a mix.

  • Cisco Network Assessments Allentown Pennsylvania
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  • SCCMM 2016 Consulting Services System Center 2016 and SQL Server Consulting

  • Cisco Security Network Specialists
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    Progent's Cisco CCIE-certified network infrastructure experts have extensive background assisting ISPs to architect, deploy, manage, optimize, and debug fault-tolerant, extensible network solutions appropriate for public networks.

  • SQL Server Technology Consulting Services SQL Server Support and Help
  • SentinelOne Cybersecurity Consulting Services Managed IT Services Consultants Outsourcing

  • Dynamics GP Software Support and Help
    Troubleshooting Dynamics GP

    Progent's Microsoft certified consultants offer a variety of consulting services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial package and corporate management solution based, like all Microsoft financial solutions, on the expandable and popular platform of Windows technology. Dynamics GP 2010, the latest version of Microsoft accounting products in the Microsoft Dynamics GP family, provides an affordable solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Microsoft Dynamics GP is simple to install and integrate, and with its segmented design you can license only the functions you currently need, with the ability to expand users and enlarge capabilities in the future. Progent's Microsoft Dynamics GP/Great Plains Software support experts can show you how to install, configure and manage Dynamics GP/Great Plains 2010 as well as earlier editions of Microsoft Dynamics GP/Great Plains.

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  • SharePoint Portal Server 2003 Consulting Services Office SharePoint Server 2003 IT Consultant
  • SharePoint Server 2003 Integration Support SharePoint Portal Server 2003 Configuration
  • Small Business IT Consulting Group Small Office Small Business Server Setup

  • Exchange 2016 Migration Computer Consultants
    Microsoft Exchange Server 2016 Migration Outsourcing

    Progent can help your business in all facets of your upgrade to Microsoft Exchange Server 2016 such as designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your virtual machines, databases and logs; configuring HLB for high-availability CAS services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.

  • Small Business Information Technology Support Small Offices IT Technical Support Company

  • Online Microsoft Publisher Training Small Office Computer Consulting
    Network Management Services Online Office Access Training

    Progent offers customized online instruction for popular desktop applications and environments such as Microsoft Office and Microsoft 365 Excel, Word, Access and Project plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Online training provides the advantages of traditional in-person seminars, such as immediate communication between clients and trainers, but eliminates the expenses of travel and the challenge of attempting to synchronize the schedules of many students. Available to single students or classes of any size, Progent's live online instruction permits the trainer to run the class from an online facility and the clients can be dispersed across an office or across the country. Live online education deploys powerful teaching aids such as broadcast white boards, real-time questions, and collaborative applications. Classes can be brief and personalized to specialized topics or extended in duration and wider in scope.

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  • Solaris Online Small Business Network Consulting Firm Solaris Remote Consult
  • SonicWall NSA 3650 Firewall Cybersecurity Consultancies 24 Hour SonicWall NSA 9450 Firewall Consulting
  • Special Offer for Small Businesses Consult Special Offer for Small Businesses Professionals
  • Specialist SQL Server Cluster Specialists Clustered Server
  • Specialists Cisco 520 Secure Router 24-7 Cisco NSS3000 Engineer
  • Spora ransomware recovery Consulting Services Emergency WannaCry ransomware recovery Specialists
  • Staffing for Computer Support Groups Allentown, PA Lehigh County Pennsylvania, U.S.A. 24x7x365 Short-Term IT Staffing Help Consulting Specialist

  • Shared Network Support Help Desk Integration Support
    IT Consultants Extended Service Desk

    Progent's Shared Help Desk service allows your IT organization to share the load for Help Desk support transparently between your in-house IT staff and Progent's roster of seasoned technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation tool for managing end-user service requests, ticketing, responsibility, status tracking, and reporting.

  • Supplemental Help Desk Remote Technical Support Top Ranked Call Desk Sharing Remote Support
  • Support Windows Server 2016 Storage Replica Windows Server 2016 Security and Compliance Remote Support Services
  • Sydney Employment Opportunities Microsoft Consultant Biggest Microsoft MCSA Support Telecommute Jobs Brisbane
  • Symantec VelociRaptor Security Audit Services Symantec Security Security Contractors
  • Technical Support Services ISA 2004 Enterprise Edition Server Internet Security and Acceleration Server Remote Troubleshooting
  • Technology Consulting Services SQL Server 2019 Development Remote Troubleshooting SQL Server 2019 Migration
  • Technology Professional Cybersecurity Vulnerability Assessment Cybersecurity Security Evaluation Consultant
  • Technology Professional Ubuntu Linux Top Colbolt Linux Professionals

  • Consultant ProSight Virtual Server Private Cloud Hosting
    Private Cloud Hosting for Virtual Data Centers Specialist

    Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size organization's servers in a solution that delivers the highest degree of availability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting and management options are based on proven virtualization technologies that allow small companies with mixed- platform environments to save dramatically on the costs of capital equipment, system maintenance, and network management while achieving enterprise-class fault tolerance and an unprecedented level of vendor flexibility.

  • Telecommuter Outsourcing Teleworker Online Support
  • Top Ranked Work from Home Employees Allentown Assistance - Collaboration Solutions Expertise Allentown Pennsylvania, United States Remote Workforce Expertise - Allentown - Collaboration Technology Consultants Lehigh County Pennsylvania
  • Top Rated BlackBerry Wireless IT Consulting Remote Remote Support Services BlackBerry BES
  • UNIX Security Consultancies Urgent UNIX Security Evaluation

  • After Hours Microsoft Experts Online Help SMS Server Upgrade
    SMS 2003 Upgrade Integration

    Progent's certified experts provide small and mid-size businesses enterprise-grade consulting support for Microsoft Systems Management Server 2003 and Configuration Manager 2007, Microsoft's standard tools for change and deployment management. Configuration Manager is the new name for the update management platform formerly known as SMS Server. Configuration Manager offers a range of new features to SMS Server such as full automation, integrated Vista Windows Server 2008 awareness, quarantine support, and boot image management. Progent's certified consulting professionals can show you how to use SMS Server or Configuration Manager 2007 effectively for automated operating system and application software installation, security patch administration, application metering, and software license compliance. Progent's consultants can also assist your company to migrate smoothly from SMS Server 2003 to Configuration Manager 2007.

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  • Urgent Ryuk ransomware protection Consultant ransomware removal and file restore Engineer
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  • Extended Help Desk Consultant
    On-site Technical Support Support Desk Sharing

    Progent provides several basic kinds of Call Center support : Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals gives your customers easy access to a reliable technical group with years of experience providing phone support and online repair for IT systems based on Microsoft technology. Progent's focus is on giving the support Call Center a positive image as a key contributor to business productivity. Progent's goal is to resolve rather than simply record problems.

  • Video Conferencing Technical Support Services Award Winning Network Engineer MS Office Communications Server

  • VPN Network Consultant
    CCIE Certified Specialist Cisco Virtual Private Network

    Cisco's security and offsite access technology for small to mid-size companies offer a full array of manageable protection products to help you safeguard your entire information system. Cisco's Virtual Private Network line includes switches, firewalls, and Virtual Private Network solutions. Progent's expert consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that fit best with your business goals.

  • Virtual Server Technology Professional Emergency Mission Critical IT Applications Setup and Support
  • WSUS Consult Microsoft Software Update Services Technical Support Services

  • Network Consultants Supplemental IT Staffing Services
    Temporary Staffing Computer Consultants

    Progent's short-term IT staffing services enable you to respond to the need for IT support personnel without dealing with the costs and delays that come with vetting and recruiting experienced technical help and without adding to your permanent workforce.

  • WatchGuard Firebox M-Series Firewall Security Services Cybersecurity Companies WatchGuard Firebox M570 Firewall

  • Microsoft Dynamics SL Application Consultant
    Consultant QuickBooks Pro

    Besides providing the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide consultants experienced in Dynamics AX, Dynamics NAV, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, management help, migration assistance, and one-on-one or group online training classes tailored to meet your specific needs. Progent's consultants also can help you build and maintain a protected, robust server and communications foundation to run your ERP, MRP and accounting solutions.

  • WiFi Support and Setup Ubiquiti UniFi Controller IT Consultant
  • Windows 11 Wigets Consultant Services Windows 11 RPA Online Help
  • Windows 2003 Server Help and Support Windows Server 2003 Engineer
  • Windows 2003 Server Professionals Windows 2022 Professional

  • Remote Support Immediate Staffing Services
    Network Engineer Short Term Staff Augmentation

    Progent's temporary staff augmentation services allow organizations to meet sudden increases in demand for network professionals without dealing with the expense and hassle associated with identifying and recruiting experienced technical help and without adding to your full-time head count.

  • Windows 2008 Server Network Support Consultants Allentown, PA Top Server Help Windows Server 2012 R2 Allentown, United States
  • Windows 8.1 DirectAccess Integration Specialists Consultant Services Windows 8.1 Training
  • Windows Server 2008 DirectAccess Online Support Support and Help Windows Server 2008 R2
  • Windows Server 2012 Failover Cluster Online Consulting Windows 2012 Failover Clustering Consultants
  • iPhone and SQL Server integration IT Consultants iPhone and Skype for Business integration Computer Consultant

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