For organizations of all sizes in Allentown Pennsylvania, Progent can provide convenient, fast, and affordable contact with Cisco CCIE-Premier network experts. CCIEs are world-class network experts who achieve this elite recognition by completing rigorous testing by Cisco. CCIE-qualified engineers can handle the most complicated problems surrounding network interfacing, repair, and optimization. Progentís CCIE-qualified professionals work directly with Cisco's in-house engineers in identifying anomalies with Cisco IOS or Cisco NX-OS utilities and developing workarounds or obtaining program patches to fix problems. A Cisco CCIE can detect the origin of computer network problems stemming from hardware or applications.

Progent can provide fast online contact with a CCIE specialist so that you can get high-level assistance for complex network problems that are affecting productivity but are outside the scope of your local network maintenance resources. Progent's CCIE-Certified support professionals can access your system using advanced remote connectivity utilities in order to perform fast and low-cost analysis and repair of critical network issues.

Progent's CCIE Support Services
Most CCIEs work for large corporations or national Internet providers, and consequently their help is not easily accessible to smaller businesses. Progent is one of the few support providers that makes CCIEs accessible to assist small and medium sized businesses. Also, Progent offers quick contact with a CCIE by phone so that you can get immediate help for urgent network problems that are hurting business efficiency. To learn how to contact a Progent CCIE for timely assistance with your IT infrastructure, go to Progent's remote network troubleshooting.

Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.

Onsite IT Consulting
Progent locations in Philadelphia and Eastern Pennsylvania

City Address Phone Link
Allentown 1275 Glenlivet Drive, Suite 100
Allentown, PA 18106
United States
(484) 656-7222 Allentown Network Support Services
Harrisburg 2225 Sycamore Street
Harrisburg, PA 17111
United States
(717) 999-2880 Harrisburg Network Support Services
Philadelphia 1735 Market Street, Suite 3750
Philadelphia, PA 19103
United States
(267) 592-4430 Philadelphia Network Support Services
Wilmington 1521 Concord Pike (US 202)
Wilmington, DE 19803
United States
(302) 425-9800 Wilmington Network Support Services


Cisco's large selection of both current and legacy connectivity products familiar to Progent includes ASA 5500 Security Appliances and PIX 500 Firewalls, Catalyst FWSM, secure high-speed and IS routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi APs and switches, VoIP systems, Catalyst and Nexus series switches, as well as data security and Virtual Private Network (VPN) products. With the resources of one of the largest teams of Cisco-premier CCIE consultants of any independent support firm, Progent has priority access to Cisco's internal support specialists and Cisco's latest learning tools to stay at the vanguard of network solutions.

Software Update Management for Cisco Network Appliances
Patch management is a vital and complicated task. Timely and properly managed updating optimizes security, regulatory compliance, uptime, and capability. Sporadic software update management can cause security gaps, compatibility issues, slow or erratic responsiveness, unnecessary offline stretches, or loss of important features. Patching entails more than periodic updates of an OS and apps for servers and endpoints. Firmware updates can be as critical for network appliances such as switches, firewalls, and wireless access points.

Software Update Management Services for Network Devices

Progent can provide software update management support for infrastructure devices from Cisco and other leading suppliers

Progent has provided high-end help for Cisco networking products for more than two decades and Progent's managed services for software and firmware patch management provide organizations of any size a flexible and cost-effective option for assessing, testing, scheduling, implementing, and documenting updates to your ever-evolving information network. To learn about Progent's service options for firmware update management, go to Progent's patch management solutions.

To learn more details about Progent's online and on-premises support for Cisco technology, choose a subject:

Other Consulting Expertise Available from Progent
In addition to Cisco technology, Progent's consulting professionals offer expertise for a variety of major areas of information systems, allowing Progent's experts to deliver comprehensive business solutions for companies of any size. A sampling core areas where Progent's IT consultants can deliver high-level expertise are: By providing a convenient full-service resource for IT generalists and application experts, Progent can tailor timely, cost-effective, and thorough information technology solutions that meet the specific requirements of companies in Allentown Pennsylvania.



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    Progent's seasoned group of network consultants and application experts have years of background delivering online and onsite support for organizations of any size who need to integrate Android phones and tablets into their information systems so that mobile clients can work together while on the go. Progent has the breadth of know-how to resolve technical issues that span numerous manufacturers and that represent a mix of older and current information technology. Progent provides cost-effective remote technical support to help you with any facet of planning, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to assist you to resolve particularly stubborn technical problems, or Progent can provide comprehensive project management services to ensure that you complete strategic network initiatives on time and on budget. Progent can assist with local, cloud-centric, or hybrid network environments and offers support for operating systems, apps, management tools and network infrastructure. Progent also offers customized group or individual training to show you how to manage and operate Android phones securely and productively.

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    Data Center Colocation Network Consultants

    Colocation data centers make it possible for companies to share world-class facilities for hosting network hardware that runs vital applications. Progent's Microsoft and Cisco premier consultants can help your small business with all aspects of your colocation program such as choosing and moving to a colo facility, designing system architecture, specifying hardware, on-premises and on-line troubleshooting, establishing online network management, and training your support personnel.

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    Small Company Consultants

    If you have a company network with 10 to 50 network users, Progent's network outsourcing services save your business from dependence on single independent service provider while giving you cost-effective and dependable access to enterprise-class network expertise. By providing network consulting help when you need it, offering specialized knowledge for key applications, delivering unique services such as automated server monitoring, and charging only for services you use, Progent offers you an affordable way for optimizing the business value of your small office information system. Progent is the smart way for small organizations to create and maintain a robust and safe IT network and to benefit from fast access to the experienced support typically available only to enterprises who are able to support a sizeable in-house IT group.

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    ProSight Outbound Email Filtering Consultant Services

    Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver web-based control and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a deeper layer of analysis for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, DLP, and encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.

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    Besides providing the expertise of Microsoft Dynamics GP consultants, Progent has experts in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, administration help, migration support, and 1-on-1 or group webinar training customized to meet your particular needs. Progent's experts also can show you how to integrate and maintain a protected, robust server and communications infrastructure to run your ERP, MRP and accounting solutions.

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    Progent's consultants have delivered support for Dynamics GP and Great Plains software for nearly two decades and Progent has provided integration, customization, training, and troubleshooting since the platform's original release. Progent can provide advanced expertise for upgrading legacy Dynamics GP/Great Plains deployments. Progent can assist you to plan, test, and carry out a cost-effective migration from a an outdated release to the latest version of Microsoft Dynamics GP.

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  • Top Engineers VMware NSX Architecture
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    VMware's NSX network virtualization technology enables you to build complete logical networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high degree of automation regardless of the physical components used by the underlying IP network. VMware Site Recovery Manager supports programmatic recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and patches and can generate audit reports to verify full service recovery, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can rapidly restore the complete logical network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help you to design, deploy, test and manage a disaster recovery system based on VMware SRM and VMware NSX.

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