For businesses of all sizes in Allentown Pennsylvania, Progent can provide convenient, fast, and economical contact with CCIE-Certified engineers. Cisco CCIEs are top-level networking engineers who earn this elite recognition only after rigorous examinations by Cisco. CCIE-qualified engineers can tackle the most complex problems associated with network interfacing, troubleshooting, and configuration. Progent's CCIEs work directly with Cisco's in-house staff in analyzing anomalies with Cisco IOS or Cisco NX-OS software and developing temporary alternatives or obtaining software patches to correct problems. A Cisco-qualified CCIE can pinpoint the origin of network problems whether from network appliances or applications.

Progent offers affordable remote contact with a CCIE expert so your company can obtain timely assistance for complicated network problems that are impacting business productivity but are beyond the experience of your ordinary network support organization. Progent's Cisco CCIE-Certified consultants can access your system using state-of-the-art remote connectivity utilities that allow them to perform fast and economical diagnosis and repair of critical network issues.

Progent's CCIE Support Services
Most CCIEs are employed by large enterprises or nationwide ISPs, and so their skills are not easily available to smaller organizations. Progent is one of the rare service firms that makes CCIEs accessible to help small and mid-size businesses. Also, Progent can provide quick access to a CCIE by phone so that you can receive timely support for urgent network problems that are hurting worker productivity. To learn how to get in touch with a Progent CCIE for timely assistance with your network, go to online network help.

Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.

Onsite IT Consulting
Progent locations in Philadelphia and Eastern Pennsylvania

City Address Phone Link
Allentown 1275 Glenlivet Drive, Suite 100
Allentown, PA 18106
United States
(484) 656-7222 Allentown Network Support Services
Harrisburg 2225 Sycamore Street
Harrisburg, PA 17111
United States
(717) 999-2880 Harrisburg Network Support Services
Philadelphia 1735 Market Street, Suite 3750
Philadelphia, PA 19103
United States
(267) 592-4430 Philadelphia Network Support Services
Wilmington 1521 Concord Pike (US 202)
Wilmington, DE 19803
United States
(302) 425-9800 Wilmington Network Support Services


Cisco's extensive selection of current and legacy connectivity products familiar to Progent includes ASA Series Security Appliances and PIX 500 Firewalls, the Catalyst Firewall Services Module, secure high-speed and integrated services routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed APs and distribution switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus family switches, plus data security and Virtual Private Network (VPN) technology. With the resources of one of the largest groups of Cisco-certified CCIE experts of any independent support company, Progent has priority access to Cisco's engineering experts and Cisco's latest learning tools to stay at the vanguard of network technology.

Software Update Management for Cisco Network Appliances
Patch management is a vital and complex process. Prompt and properly managed updating maximizes cybersecurity, regulatory compliance, availability, and functionality. Haphazard patch management can result in security vulnerabilities, compatibility issues, sluggish or erratic performance, unnecessary downtime, or loss of key functions. Patching entails more than occasional updates of operating systems and apps for servers and user machines. Firmware updates can be as vital for infrastructure appliances like switches, firewalls, and wireless access points.

Software Update Management Support for Infrastructure Devices

Progent offers patch management support for network infrastructure devices from Cisco and other vendors

Progent has provided high-end help for Cisco infrastructure appliances for more than two decades and Progent's support services for patch management offer businesses of any size a versatile and affordable solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your dynamic IT system. To find out about Progent's service options for firmware update management, go to Progent's software update management solutions.

To find out more details about Progent's world-class support for Cisco network technology, select a subject:

Additional Consulting Services Offered by Progent
Progent can also provide a wide range of IT expertise in key practice areas to help companies to turn Cisco infrastructure products into an integrated information system that provides competitive value. A few of the consulting services available from Progent's experts are project management support, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX virtual network architecture and management, Windows Server 2022 solution design and migration expertise, Microsoft Windows Server 2019 migration consulting, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V deployment, disaster recovery planning, Windows Server 2012 R2 configuration, network security vulnerability scanning, database administration and application services, and part-time Chief Information Officer services.

Progent can also help your company you to plan, implement, administer and repair enterprise hybrid cloud solutions that include physical and cloud-based infrastructure and that use Cisco networking technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

By providing an efficient one-stop resource for network generalists and specialists, Progent can tailor fast, cost-effective, and thorough information technology solutions that align with the specific requirements of companies in Allentown Pennsylvania.



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    Progent's staff of Microsoft and Cisco Premier Certified experts average more than ten years of hands-on professional experience, at the forefront of IT service, executing a wide variety of technical projects for an extensive mix of clients. Each Progent consultant shares a proven collection of personal best practices that are combined into shared leading practices standards that Progent instills in its consulting staff. This guarantees that you get not only expert technical capability, but also a consultant with field-tested methods for applying computer knowledge to repair actual IT problems efficiently.

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    Progent can help your organization in any facet of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Hyper-V; configuring hardware load balancing (HLB); setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and setting up Outlook.

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    Progent's Cisco CCIE wireless infrastructure experts can provide remote or onsite integration and troubleshooting services to help your organization to design, configure, update, tune, manage and debug Aironet Wi-Fi AP deployments of any size or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your wireless environment with your wired network and cloud-hosted resources to build a seamless enterprise connectivity foundation that is simple to manage and scale. Progent also offers affordable wireless site surveys to help you to decide the most appropriate selection, location and setup of Aironet Wi-Fi access points to accommodate your unique workplace design, building structure, and anticipated network traffic.

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    Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a campus or a multi-site enterprise. Progent can also assist you to incorporate other Cisco devices for streamlined management.


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