Professional Online Help for Allentown, Pennsylvania Small Business Computers from Microsoft Certified Engineers
Small businesses have typically been overlooked by major network support organizations. Many small businesses allow themselves to become overly dependent on individual consultants or small support organizations who lack the size or comprehensive knowledge to react quickly or efficiently to network crises. Still other small companies turn to mass-market service firms staffed with personnel trained to provide standardized fixes for ordinary problems but who do not have the background and versatility to handle the variety of configurations and lack of standardization typical of small business information networks.

Progent's time-tested approach to providing low-cost and effective technical support to small businesses has made Progent one of the most respected Microsoft-certified IT service organizations in the country. Progent has delivered online help to companies in every state in the country (See Progent's customer testimonials).

For larger companies, Progent can provide co-sourcing and project management support to add to the technical skills of your in-house IT service team. This can reduce expenses and minimize technical risks for big projects like software development, disaster recovery planning, security evaluations, office consolidations, or technology migrations.

Progent can also provide access to certified experts to assist your company to plan and implement a sensible cloud strategy.

Main Products and Technologies Supported by Progent's Consultants for Business Networks in Allentown, Pennsylvania
Progent's national group of world-class support professionals offers help for virtually all facets of network systems used by organizations of all sizes. Practice areas served by Progent in Allentown include:

Service Delivery Alternatives Available for Allentown, Pennsylvania Companies
Progent offers a variety of options for providing small companies and local governments with cost-effective computer services for troubleshooting, consulting, and IT administration. Progent's model for delivering computer support services is based on the Help Desk structure familiar to big IT groups. Progent's Contact Center Service Mechanism ensures rapid response, comprehensive activity documentation, dependable follow-through, and strict cost monitoring across a range of IT support delivery modes that include remote repairs, onsite support, and high-end consulting.

  • Remote Support
    Progent's Technical Response Center provides emergency and scheduled remote service for Microsoft Windows, Linux, Apple OS X, and Cisco-based environments in the U.S. and worldwide. Progent's certified support experts can help clients to troubleshoot and repair hardware and software problems without the expense or delay of in-person service calls. The background of Progent's network consultants allows them to resolve most IT issues rapidly. For the most challenging issues, Progent's breadth of expertise allows the support team to escalate trouble tickets to world-class subject matter experts. Progent provides a streamlined, web-accessible signup procedure for first-time customers to accommodate urgent situations and Progent charges by the minute with no startup charges or time minimums, so you are invoiced only for the support you get. Experts you can access remotely include Cisco-certified CCIEs, Microsoft-Certified MCSEs, and CISM-certified security engineers. Find out additional information concerning Progent's online computer support expertise.

  • On-site Support
    Progent provides on-site technical assistance for signed-up customers in major metropolitan areas in the U.S. Progent's on-site service technicians can operate in conjunction with Progent's remote service experts to give small companies the optimal solution: on-premises support technicians when you require them as well as the remote expertise of Progent's seasoned team of IT engineers, security professionals, and business application developers. The wait time for on-site support calls is typically under one business day. Progent requires no start-up or retainer charge for becoming a Progent client for onsite service. Find out more details about how to register for Progent's in-person network support services.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide smaller organizations a complete service desk solution that handles all aspects of remote desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Progent provides call desk services at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent can provide the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve the most issues. for more information, see Online Help Desk Services for Small Businesses.

  • Co-managed Help Desk Services
    Progent's shared Help Desk services allow your business to split responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's pool of veteran technical support engineers and subject matter experts. Progent's shared Help Desk service is an advanced support solution based on the leading professional services automation platform for handling end-user service requests, ticketing, ownership, progress tracking, and reporting. To learn more, visit Progent's Help Desk Co-management services.

  • IT Consulting Expertise
    Progent offers small companies budget-friendly access to world-class IT professionals who can provide help with vital products and technologies such as Windows Server 2022 planning and migration services, Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Cisco network infrastructure, consulting services for Horizon3.ai's NodeZero PEN test products, company-wide network protection engineering, high availability network consulting, virtual server solutions, plus integration, customization and support for business programs such as accounting, ERP and MRP, business analytics, sales automation, and office productivity suites. Progent can provide assistance with short-term projects including site relocations and massive system upgrades, extended initiatives like customizing a legacy ERP platform to a modern Microsoft Dynamics or Dynamics 365 solution, database application programming and DBA services, and web design, on-going support such as System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for network health monitoring and system management, or urgent services such as disaster recovery and virus removal.

  • Infrastructure Consulting Expertise for an At-Home Workforce
    Progent can assist small and medium-size companies to design, deploy and debug the network infrastructure needed to support remote workers. Aspects of infrastructure where Progent's experts can provide support include safe and efficient VPN connectivity, VDI desktop platforms, router integration, Wi-Fi network design and implementation, and reliable Internet access. For details about Progent's network infrastructure consulting expertise for telecommuters, see network infrastructure expertise for an at-home workforce.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides complete hosting services for all of a small or midsize organization's production servers in an environment that not only provides the highest level of fault-tolerance and expandability but that is also simple for clients to transfer to a different support firm or to move in-house when your circumstance calls for it. Progent's Private Cloud hosting is based on mature virtual server techniques that permit small businesses with mixed environments to benefit significantly on the costs of capital equipment, infrastructure maintenance, and IT administration while getting world-class availability and an unprecedented degree of vendor options. In contrast to conventional Software as a Service hosting models, Progent's Private Cloud Hosting encompasses all server-based software in a single centrally administered solution, can support the mixed- OS and non- standardized networks typical of small companies, and keeps ownership of the software licenses in the customer's hands so that migrating to a different virtualized system is fast, safe, and inexpensive. This eliminates ending up a prisoner of a single hosting provider while still providing all the savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Migration Services
    Progent offers expert online consulting to help organizations of all sizes integrate their networks with leading public clouds including Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage hybrid ecosystems that support Windows and Linux systems and apps in either cloud-only solutions or in hybrid network models that utilize local IT assets as well as public clouds. To help you to incorporate public cloud services with networks, Progent can provide a variety of cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure planning and integration consulting, Amazon Web Services (AWS) cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than 20 years of background delivering advanced consulting expertise online, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
Progent's Flat-rate Managed Services for Outsourcing IT Monitoring and Management
Progent's value-priced ProSight line of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates SentinelOne's cutting edge behavior machine learning tools to defend endpoints and physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to automate the entire threat lifecycle including filtering, infiltration detection, containment, remediation, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection services deliver affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, endpoint management, and web filtering through leading-edge technologies packaged within a single agent accessible from a single console. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP environment that meets your company's unique requirements and that helps you demonstrate compliance with legal and industry information security regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for immediate attention. Progent's consultants can also help your company to set up and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates your backup activities and enables fast recovery of critical files, apps and VMs that have become unavailable or corrupted as a result of component breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your critical information. Learn more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, reconfigure and troubleshoot their networking appliances like routers and switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are kept updated, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating tedious management and troubleshooting activities, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating devices that require important software patches, or isolating performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that incorporates the services and infrastructure of leading data security vendors to deliver web-based management and comprehensive protection for your email traffic. The hybrid structure of Email Guard combines cloud-based filtering with a local security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the onsite gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email that originates and ends within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by checking the health of vital computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your designated IT staff and your Progent engineering consultant so that all looming issues can be addressed before they have a chance to disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual host configured and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hardware environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you're making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size organizations to get an objective assessment of the health of their network. Based on some of the leading remote monitoring and management tools available, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI like a more manageable Active Directory (AD) system. Both versions also come with one year of cutting-edge remote network monitoring and management (RMM). Advantages can include simpler network management, better compliance with information security regulations, more efficient utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and less downtime. Read more about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your company's preparedness either to stop or recover rapidly after an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to collect information about your current AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply industry best practices to create a cost-effective AV and backup environment that aligns with your company's requirements. For additional information, visit The ProSight Ransomware Preparedness Report.

Why Progent Is the Right Choice for Allentown, Pennsylvania Small Businesses
Progent's size, breadth and depth of technical skill, and experience with enterprise IT support allow small and midsize companies to avoid the problems related to over dependence on thinly staffed support firms or individual engineers.

Teaming with Progent's Experts allows your small business to:

  • Prevent Over Reliance on Freelance Support Consultants
    For IT support, small businesses often depend excessively on freelance engineers. Though freelance service engineers have lower expenses than more substantial IT service organizations and can typically charge nominally lower fees, they are frequently spread too thin to react rapidly to urgent situations. If an independent consultant is busy with another customer, sick, on travelling, or in training, the lack of backup staff may force your company to wait for assistance in case of an emergency. As your company grows, network downtime or difficulties with line-of-business applications become more costly. The dollars you thought you were conserving on an independent consultant can evaporate fast because of lost productivity. In addition, when freelance engineers encounter new problems, the unavailability of a big engineering team to depend on for help requires them to learn with the meter running while your business ends up footing the costs for their ongoing training.

  • Gain Access to Experts in Complex Network Solutions
    The majority of small service firms or freelance engineers focused on small company IT consulting are capable of providing routine fixes but don't have the seasoning to deal cost-effectively with complex network infrastructures with mixed platforms, numerous offices, VoIP systems, remote workforces, integrated financial and operational software, eCommerce, and specialized business applications. Progent's background with global enterprises and Progent's extensive group of specialists can be valuable to your company because big-company environments are inherently complicated, support issues demand thorough knowledge in many technical areas, and reaching an acceptable level of stability, reliability, and security calls for enterprise-proven best practices.

  • Build a Firm Basis for Seamless Growth
    Small companies typically begin with a network implemented on a tight budget. Lacking a strong architecture, a series of ad hoc fixes commonly get thrown on top of a marginal structure. As a business grows, reliability and scalability issues can hinder the success of the business. These environments need proper evaluation, smart strategic planning, and in-depth experience to upgrade to a network environment that can provide the solid basis to handle current business requirements and support future growth.

  • Work with Solution Consultants, Not Resellers
    Small companies need guidance and education to work through an ever more complex array of technology alternatives available for enabling business growth and enhancing efficiency. Businesses do not need an IT engineer or support firm that tries to promote products. Progent avoids conflicted motives by not reselling any products. Progent sells services and expertise exclusively. This permits Progent to match technical services with the real needs of customers. Mixing IT support and product selling can result in a situation where the proposed solution is based on a predetermined vendor instead of being based on the true requirements of a small business.

Contact Progent
In case your Allentown, Pennsylvania company needs to contact Progent about network outsourcing, consulting, or technical support services, phone 800-993-9400 or see Contact Progent.

Immediate Remote Network Help
For immediate remote help, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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    Barracuda Backup is a low-cost, subscription backup/restore service for small and mid-size organizations. A Barracuda Backup solution can include a custom-designed hardware appliance built by Barracuda or a virtual appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup protects vital company data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting support services to assist you to design, integrate, operate and troubleshoot a BDR solution based on Barracuda technology.

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    Progent's Reseller Program for IT Service Firms lets you use Progent's information technology engineers under your own service brand as a transparent arm of your IT consulting staff.

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    Progent's ProSight Email Guard uses the technology of top information security companies to deliver centralized control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.

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    Progent's high availability interoffice connectivity and 24x7 network connection consultants can help small businesses achieve zero-downtime Interoffice connectivity via redundant networks with automatic failover. Progent's Cisco Certified Internetwork Experts can plan and deploy high-availability Inter-office networks supported by fault tolerant EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide economical non-stop interoffice networking.

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    VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to orchestrate, automate and verify a consistent process for restoring applications and services quickly after an outage. SRM supports centrally controlled and automated disaster recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also enables transparent testing for site recovery, upgrades and fixes and can produce audit reports to confirm full service restoration, validate Service Level Agreements and prove DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help you to plan, configure, test and maintain a DR solution powered by VMware SRM.

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    Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800

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    The Progent Test and Training Lab at the QTS Colocation Center can be used for piloting line-of-business applications, developing efficient system upgrade methodologies, assessing and tuning performance, designing or verifying business continuity strategies, mitigating compatibility issues, and building training environments for the latest technologies. For Progent clients without adequate in-house resources to assemble effective test systems, the lab cuts capital outlay and technical risk while keeping vital IT projects on schedule.

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  • Microsoft SharePoint Server 2010 Onsite Technical Support Lehigh County Pennsylvania, United States Allentown Pennsylvania Microsoft SharePoint 2013 Specialists

  • On-site Technical Support SharePoint 2013 Newsfeeds
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    Progent has been delivering SharePoint consulting services since the first SharePoint product was released more than 20 years ago, and Progent has the scope of IT know-how to assist businesses of any size to plan and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that bring substantial business value to your information network. Progent's Microsoft-certified consultants can assist your company to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from older versions of SharePoint or from a different collaboration solution; decide if an in-house, Cloud-based or hybrid configuration is most sensible for your organization; and pick the right edition of SharePoint 2013 for your purposes. Progent can provide full project management services or can help in specific tasks related to your SharePoint 2013 deployment.

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    Progent's expert application designers and software developers can assist your business to build enhancements to Microsoft Dynamics GP that address the special requirement of your organization while retaining the advantages of seamless Windows integration. Progent can also offer help with a range of development technologies that can be used to build integrations with Microsoft Dynamics GP/Great Plains. These tools include Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.

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    System Center Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes security and compliance settings control, keeps track of network resources, guards against corporate data leakage, provides health monitoring, enables secure end-user self service, and delivers a single point of control for managing multi-operating system networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration specialists can help your organization with any facet of planning, installing, using and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.

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    Progent has 20 years of experience helping small and mid-size organizations to design, install, tune, administer, and troubleshoot computer networks that incorporate a remote workforce.

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    Immediate SPS Consultant Services

    Progent's Microsoft-certified experts can provide companies of all sizes consulting, troubleshooting, and application development services for SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that uses web-based technology for intelligently coordinating people, teams and information. Microsoft SharePoint provides a central location for your employees or clients to connect to, manage, distribute and manipulate useful data, files, and applications and to interact with other people. SharePoint enables quicker and better decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services join workers, customers, teams and major tasks with the knowledge they've created in a manner that makes data easy to locate, download and re-use. Progent's SharePoint consultants can assist you to support your existing SharePoint solution or upgrade to the latest release of SharePoint.

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    Progent's Microsoft-certified consultants can help you to calculate the benefits of Windows Server 2008 for your business, develop test systems and migration plans, integrate Windows Server 2008 with your IT infrastructure and applications, educate your IT personnel how to run enhanced management utilities, and deliver ongoing consulting and support via affordable alternatives including Helpdesk support and remote technical support.

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    Progent's Solaris family support experts provide small businesses and software developers assistance with administering and maintaining Solaris systems that run with Microsoft-based networks. Progent can give your business access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with an easy one-stop source to show you how to create and maintain a protected and reliable cross-platform connectivity and communications environment that supports Solaris and Microsoft interoperability by integrating MS Windows with major versions of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    Progent's Duo managed services incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.

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    Progent's Wireless Consulting Services provide a convenient, economical way for businesses of all sizes to deploy, manage and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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    Progent's certified Windows Server 2022 consultants can assist your company to design and carry out an efficient upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that combines cloud-based Windows Server on Azure with an on-site implementation of Windows Server 2022.

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    Progent provide businesses of all sizes world-class IT online or onsite consulting services for networks based on Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consultants also offer security consulting for businesses varying in size from the small office to the worldwide enterprise.

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    Progent has over two decades of background integrating, maintaining and troubleshooting the core components included with System Center and can help you to plan, deploy, support, and fix your System Center 2012 R2 ecosystem to optimize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent's consultants can help your organization to migrate to the current version of Microsoft System Center from an older one or from another IT management platform to deliver the advantages of best-in-class deployment, management automation, security, plus infrastructure and critical application performance monitoring.

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    Cisco has designed a full array of routers including routers designed to provide the protection, bandwidth, and availability required by organizations from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and system availability. Progent can show you how to select and configure Cisco routers to establish a solid foundation for your network and to make it easy to expand as you support new users, start new offices, deploy new services, extend your network to clients and partners, and support a more mobile workforce. Progent can provide help with a variety of routers based on Cisco's IOS operating system, including the Cisco 800 family of small business VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Routers.

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    For small and midsize organizations, network security and information assurance and regulatory compliance can be excessively complex to stay ahead of yet too dangerous to ignore. The world's biggest enterprises have been breached, and the top cloud services have occasionally been taken down. It looks as though there's no place to hide. Progent has made it economical for smaller companies to implement vital IT security projects successfully by providing the advantage of billable time to the nearest minute with no minimum billing for remote support. You can have access to a world-class information consultant to deliver just the knowledge you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist you with any level of system security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data loss and data leak protection, compliance reporting, and designing a complete security strategy.

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    Progent's Cisco CCIE-certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.

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