Ransomware : Your Crippling Information Technology Catastrophe
Crypto-Ransomware  Recovery ProfessionalsCrypto-Ransomware has become a modern cyberplague that represents an existential threat for businesses unprepared for an attack. Different versions of ransomware like the CryptoLocker, CryptoWall, Locky, NotPetya and MongoLock cryptoworms have been replicating for a long time and still cause damage. Newer variants of ransomware like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti and Nephilim, as well as more as yet unnamed newcomers, not only do encryption of online data but also infect many configured system backup. Files synchronized to off-site disaster recovery sites can also be ransomed. In a vulnerable environment, it can render automated recovery useless and effectively sets the datacenter back to square one.

Getting back programs and information after a ransomware outage becomes a race against the clock as the victim struggles to stop lateral movement and cleanup the ransomware and to restore mission-critical operations. Because ransomware needs time to replicate, penetrations are often sprung on weekends and holidays, when successful attacks may take more time to detect. This multiplies the difficulty of rapidly assembling and orchestrating a qualified response team.

Progent provides a variety of support services for protecting Allentown businesses from ransomware penetrations. These include team member training to become familiar with and avoid phishing attempts, ProSight Active Security Monitoring for endpoint detection and response (EDR) utilizing SentinelOne's behavior-based cyberthreat protection to discover and quarantine day-zero malware assaults. Progent also can provide the services of seasoned ransomware recovery engineers with the skills and commitment to rebuild a compromised network as rapidly as possible.

Progent's Ransomware Recovery Support Services
After a ransomware event, even paying the ransom demands in Bitcoin cryptocurrency does not ensure that merciless criminals will respond with the needed keys to decrypt all your files. Kaspersky Labs ascertained that seventeen percent of ransomware victims never recovered their information even after having paid the ransom, resulting in increased losses. The risk is also expensive. Ryuk ransoms frequently range from 15-40 BTC ($120,000 and $400,000). This is significantly above the average ransomware demands, which ZDNET determined to be in the range of $13,000 for smaller organizations. The fallback is to piece back together the key elements of your Information Technology environment. Without access to full data backups, this calls for a broad range of skills, top notch project management, and the willingness to work continuously until the recovery project is completed.

For twenty years, Progent has offered certified expert IT services for companies across the US and has achieved Microsoft's Gold Partnership certification in the Datacenter and Cloud Productivity competencies. Progent's group of subject matter experts includes consultants who have been awarded high-level industry certifications in leading technologies like Microsoft, Cisco, VMware, and major distributions of Linux. Progent's security experts have earned internationally-renowned certifications including CISM, CISSP, ISACA CRISC, and GIAC. (Visit Progent's certifications). Progent also has expertise with accounting and ERP application software. This breadth of expertise provides Progent the skills to rapidly determine necessary systems and re-organize the remaining parts of your IT system following a ransomware event and configure them into a functioning network.

Progent's ransomware team of experts has state-of-the-art project management applications to orchestrate the complicated restoration process. Progent understands the importance of working rapidly and in concert with a customer's management and Information Technology team members to prioritize tasks and to get key systems back online as soon as humanly possible.

Customer Story: A Successful Ransomware Virus Restoration
A customer contacted Progent after their network system was penetrated by the Ryuk crypto-ransomware. Ryuk is believed to have been launched by Northern Korean state sponsored hackers, possibly adopting strategies leaked from America's National Security Agency. Ryuk seeks specific companies with little or no tolerance for disruption and is one of the most profitable examples of crypto-ransomware. High publicized organizations include Data Resolution, a California-based data warehousing and cloud computing company, and the Chicago Tribune. Progent's customer is a regional manufacturing company headquartered in the Chicago metro area and has around 500 staff members. The Ryuk attack had disabled all company operations and manufacturing processes. The majority of the client's data backups had been directly accessible at the beginning of the attack and were encrypted. The client considered paying the ransom (in excess of two hundred thousand dollars) and hoping for the best, but ultimately made the decision to use Progent.

"I cannot thank you enough in regards to the support Progent gave us during the most critical time of (our) company's life. We most likely would have paid the hackers behind this attack except for the confidence the Progent experts provided us. That you could get our messaging and key applications back into operation in less than five days was something I thought impossible. Every single expert I talked with or messaged at Progent was absolutely committed on getting us working again and was working at all hours on our behalf."

Progent worked together with the customer to quickly understand and assign priority to the most important services that needed to be addressed in order to continue departmental functions:

  • Windows Active Directory
  • Exchange Server
  • Financials/MRP
To start, Progent adhered to AV/Malware Processes event response industry best practices by stopping the spread and clearing up compromised systems. Progent then began the steps of recovering Microsoft AD, the foundation of enterprise environments built upon Microsoft technology. Microsoft Exchange Server messaging will not work without AD, and the businesses' accounting and MRP system leveraged SQL Server, which requires Active Directory services for authentication to the databases.

In less than 48 hours, Progent was able to recover Active Directory to its pre-intrusion state. Progent then assisted with rebuilding and hard drive recovery on the most important servers. All Exchange data and attributes were intact, which facilitated the rebuild of Exchange. Progent was also able to find intact OST files (Outlook Email Off-Line Folder Files) on team workstations and laptops to recover email messages. A not too old off-line backup of the businesses financials/ERP systems made them able to return these essential programs back servicing users. Although a large amount of work was left to recover totally from the Ryuk damage, the most important systems were recovered quickly:

"For the most part, the assembly line operation survived unscathed and we did not miss any customer sales."

During the following month key milestones in the restoration project were made through close cooperation between Progent consultants and the client:

  • In-house web sites were brought back up without losing any information.
  • The MailStore Exchange Server with over four million historical emails was spun up and accessible to users.
  • CRM/Orders/Invoices/Accounts Payable (AP)/Accounts Receivables/Inventory modules were completely operational.
  • A new Palo Alto Networks 850 firewall was set up and programmed.
  • Nearly all of the desktop computers were being used by staff.

"A lot of what was accomplished during the initial response is nearly entirely a blur for me, but my management will not forget the countless hours each of you accomplished to give us our company back. I've been working with Progent for at least 10 years, possibly more, and every time Progent has come through and delivered. This situation was a testament to your capabilities."

A likely business-killing disaster was evaded by hard-working professionals, a wide array of subject matter expertise, and tight collaboration. Although in retrospect the crypto-ransomware virus attack detailed here could have been identified and prevented with advanced cyber security technology and security best practices, team training, and well designed incident response procedures for data backup and applying software patches, the fact is that state-sponsored cybercriminals from China, North Korea and elsewhere are relentless and are an ongoing threat. If you do fall victim to a ransomware incursion, remember that Progent's team of experts has proven experience in ransomware virus blocking, removal, and data restoration.

"So, to Darrin, Matt, Aaron, Dan, Claude, Jesse, Tony and Chris (along with others who were involved), I'm grateful for letting me get some sleep after we made it past the initial fire. Everyone did an impressive job, and if anyone is in the Chicago area, dinner is on me!"

Download the Ransomware Remediation Case Study Datasheet
To review or download a PDF version of this ransomware incident report, click:
Progent's Ransomware Recovery Case Study Datasheet. (PDF - 282 KB)

Contact Progent for Ransomware System Restoration Consulting in Allentown
For ransomware recovery consulting in the Allentown area, phone Progent at 800-462-8800 or go to Contact Progent.

An index of content::

  • 24 Hour Expert Microsoft Certified SharePoint Server 2019 Consultant Services Computer Consultant SharePoint Server 2019
  • 24-Hour Microsoft Expert Office Word forms Consult Microsoft Word Online Professional
  • 24/7 Offsite Employees Endpoint Management IT Services Remote Employees Endpoint Management IT Consultants
  • 24/7/365 Microsoft Windows Computer Network Consulting Allentown, PA Windows Security Information Technology Consultants Allentown Pennsylvania
  • 64-bit Migration Consult 64-bit Processing Professionals
  • 8800 Series IP Phone Support and Setup Top Cisco VoIP Phones and Unified CM Online Technical Support
  • Access to External Support Databases Support services Company-wide Standards for Best Practices Computer Consultancy Company
  • After Hours Forefront TMG Help and Support Forefront TMG Outsourcing
  • After Hours SCCMM 2016 Specialist Consultants System Center 2016 Configuration Manager

  • Expert Development Power BI Premium
    Microsoft Certified Partner Power BI Gateway Development

    Progent's Power BI consultants can help your business to design, install, maintain, enhance or debug your Power BI solution. Progent's database experts can assist you to organize your source data for Power BI reports and dashboards. Progent can show you how to implement and manage an on-premises, cloud based, or hybrid architecture for Power BI.

  • Allentown Ryuk Ransomware Virus Operational-Recovery
  • After Hours System Center OpsMgr 2012 Outsourcing 24/7 SCOM 2012 Infrastructure Monitoring Onsite Technical Support
  • Aironet 1700 Access Point Help and Support Aironet Computer Consulting
  • Allentown Bethlehem Easton Small Office Server Support Windows Server 2012 R2 Windows Server 2012 Service Provider Allentown Bethlehem Easton
  • Allentown Crypto-Ransomware Hermes Susceptibility Testing Allentown, Lehigh County Allentown Crypto-Ransomware Vulnerability
  • Allentown Migration Consultants Allentown Outsourcing Company
  • Allentown MongoLock Crypto-Ransomware Forensics Analysis Lehigh County Pennsylvania Allentown Spora Crypto-Ransomware Forensics Investigation Allentown
  • Allentown Lockbit Ransomware Restoration Allentown Bethlehem Easton, United States
  • Allentown Nephilim Ransomware Business-Recovery 24x7 Allentown Phobos Ransomware File-Recovery Allentown Pennsylvania
  • Allentown NotPetya Crypto Detection and Remediation Allentown Bethlehem Easton Allentown Ransomware Removal Allentown, Lehigh County
  • Allentown Pennsylvania Immediate BlackBerry BES Server Integration Consultant RIM BlackBerry Network Setup Allentown
  • Allentown Pennsylvania Telecommuters Allentown Consulting Services - Set up Consulting Services Work from Home Employees Guidance near Allentown - Set up Consulting Allentown Bethlehem Easton
  • Allentown Remote Workforce VoIP Systems Guidance Allentown, PA Allentown Pennsylvania Telecommuters Assistance near Allentown - IP Voice Solutions Consulting and Support Services
  • Allentown Telecommuters Endpoint Security Solutions Consulting Experts At Home Workforce Consulting and Support Services - Allentown - Network Security Solutions Consulting Services Allentown Pennsylvania
  • Allentown WannaCry Crypto-Ransomware Settlement Guidance Lehigh County Pennsylvania Allentown Ransomware Settlement Help Allentown, Lehigh County
  • Allentown, Lehigh County Allentown Hermes Crypto-Ransomware Remediation Allentown Conti Ransomware Remediation Lehigh County Pennsylvania
  • Allentown Spora Ransomware Recovery Allentown Bethlehem Easton
  • Allentown, Lehigh County Allentown MongoLock Crypto-Ransomware Business Recovery Allentown, Lehigh County Allentown Ransomware Detection

  • Remote Support Windows Server 2022 Storage Spaces Direct
    Windows Server 2022 Secured-core server Specialist

    Progent's certified Windows Server 2022 consultants can help your company to plan and carry out a cost-effective migration to Windows Server 2022 that features high availability and that is based on an on-premises network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with an on-site implementation of Windows Server 2022.

  • Allentown, PA Consulting Support for Allentown Network Support Companies Consulting Services for Allentown Computer Support Companies
  • Allentown, PA Microsoft Dynamics GP Solution Provider nearby Allentown - Recovery Consultants MS Dynamics GP Allentown Reseller - Migration Help Allentown, Lehigh County
  • Allentown, PA Ubuntu Linux, Solaris, UNIX Technology Consulting Allentown Bethlehem Easton, United States Red Hat Linux, Solaris, UNIX IT Consultants
  • Allentown, PA, US Work from Home Employees Allentown Guidance - Help Desk Solutions Consulting Allentown Remote Workers Help Desk Call Center Augmentation Consulting and Support Services Allentown, PA
  • Amazon MWS Programming Companies Designer Amazon Marketplace Web Service development training

  • .NET Blazor Programming Firm
    24x7 .NET C++ Programming Company

    Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development environment and can create or modernize .NET applications rapidly and at low cost.

  • Amazon MWS development Expert Development Amazon Marketplace Web Service programming Design
  • Amazon Web Services integration Integration CISA Certified Security Expert Amazon S3 integration Programming Firm
  • At Home Workers Consulting near Allentown - Management Tools Consulting Services Lehigh County Pennsylvania Allentown Pennsylvania Remote Workers Consulting nearby Allentown - Management Solutions Consulting Experts

  • Expert Microsoft Certified IT Services Windows 2000
    Consultants Windows 2000

    Progent's Microsoft-certified Windows 2000 Server experts can provide network help and information technology consulting services for the entire family of .NET Enterprise Servers, Windows Server 2000, and Windows 2003 Server. Progent's Windows Server 2000 integration, optimization, and support services include system design, installation, project management, on-site and remote technical support, Help Desk outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.

  • At Home Workforce VoIP Integration Work from Home VoIP Information Technology Consulting
  • Biggest NotPetya Ransomware Hot Line Allentown Allentown Ransomware Rebuild
  • Biggest Project Management Setup and Support Best Network Architect Network Support Consultants

  • Microsoft SharePoint Server On-site Support
    Expert Microsoft Certified Network Engineer SharePoint

    Progent's Microsoft-certified experts can provide companies of any size consulting, technical support, and application development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web technology for intelligently connecting people, groups and information. Microsoft SharePoint Server provides a central location for your workers or clients to access, organize, distribute and interact with useful information, files, and applications and to interact with other people. Microsoft SharePoint allows faster and more intelligent decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services connect employees, customers, teams and major tasks with the knowledge they've developed in a manner that makes data easy to locate, retrieve and re-use. Progent's certified SharePoint experts can help you to support your current SharePoint ecosystem or migrate to the current version of SharePoint Server or to SharePoint Online.

  • BlackBerry BES Server Express Services Integration Services BlackBerry Enterprise Server Express
  • BlackBerry Enterprise Server Express Consulting BlackBerry BES Server Express Specialists

  • Microsoft Expert Technology Consulting System Center 2016 Orchestrator
    Microsoft Certified Partner System Center 2016 Service Manager Technology Consulting

    Small to middle size companies can now get all the benefits of System Center Operations Manager and also have quick access to Progent's Microsoft Certified network support experts. With Progent's economically priced IT service packages, small and midsize businesses can choose a basic System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small company information systems world-class reliability, protection, and productivity.

  • BlackBerry Smartphone Support Outsourcing RIM BlackBerry Exchange Support and Setup
  • CISSP Certified Security Small Business Network Consulting Group Small Business Small Business Troubleshoot

  • On-site Technical Support MSP360 SQL Backup
    MSP360 Server Backup Online Support

    Progent's data protection experts can help you to design, deploy and manage a backupup/restore solution based on MSP360 Backup software to protect your IT resources residing on any major public cloud. Progent offers end-to-end monitoring and remote management to prevent data loss caused by human miscues, system error, ill-intentioned insiders, and malware assaults such as ransomware.

  • CISSP Cybersecurity Contractor Allentown, PA CISSP Cybersecurity Firm Lehigh County Pennsylvania
  • Cisco ASA Configuration Technology Consulting Services Adaptive Security Device Manager Online Technical Support

  • Technical Consultant Windows Server 2012 R2 Virtual Fibre Channel
    Computer Consultants Windows Server 2012R2 Hyper-V

    Progent's certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, optimize your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, train your IT management staff, create an enterprise-wide security strategy, automate network management, assist with creating applications, and generate and test a disaster recovery/business continuity plan.

  • Allentown Conti Crypto-Ransomware File-Recovery Allentown, PA
  • Cisco NSS3000 Network Storage Systems Consultancy 24/7 Cisco Voice over IP Engineers
  • Cisco Network System Support Consultant Allentown, Lehigh County Cisco Technical Support Outsource Lehigh County Pennsylvania
  • Cisco RADIUS Security Consultant Services Computer Consulting VPN
  • Consult High-Availability Data Centers Fault Tolerant Internet Data Center Remote Troubleshooting
  • Consultant ProSight ESP Behavior-based Antivirus ProSight Virtual Machine Security Consulting Services

  • Active Directory Admin Center Remote Consulting
    Active Directory SharePoint Technology Consulting Services

    Progent can assist you to plan and carry out an efficient move from onsite Active Directory to cloud-hosted Azure AD or to a hybrid solution that deploys Azure AD DS and AD Connect to centralize identity and access management for both on-premises and cloud assets.

  • Consultants Help Desk Software Selection and Deployment Help Desk Software Selection and Deployment Support and Integration

  • Remote Technical Support Co-managed Heldesk
    Extended Helpdesk Technical Support

    Progent's Shared Help Desk service allows your business to split responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the top shared PSA tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

  • Consultants Hornetsecurity Altaro M365 SharePoint Backup Hornetsecurity 365 Total Backup IT Consultant
  • Allentown Dharma Ransomware Operational-Recovery Allentown Pennsylvania, United States
  • Consultants LockBit ransomware recovery 24-Hour DopplePaymer ransomware recovery Consultant Services

  • Consultants Small Business IT Outsourcing
    CIO Outsourcing Services

    Progent can deliver in-depth remote support for all technical areas common to today's small company information systems and allows you to outsource a variety of strategic, on-demand support services such as a temporary CIO to offer advanced planning and negotiating capability, a Call Center for help desk services, 24x7 remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, project management for major projects like office relocations oroperating system upgrades, connectivity experts for designing fast and reliable infrastructure, security specialists to verify information safety and compliance, disaster recovery specialists to design and document business continuity strategies, and software programmers to create, customize, or troubleshoot mission-critical applications.

  • Consultants ransomware rebuild ransomware rebuild Services
  • Cybersecurity Organizations Symantec VelociRaptor Symantec VPN Evaluation
  • Data Center Colo Remote Consulting Troubleshooting Co-Location

  • Android Remote Desktop Connection Technology Consulting Services
    Android and Skype for Business integration Integration

    Progent's seasoned group of IT consultants and subject matter specialists have extensive experience delivering remote and on-premises assistance for organizations of all sizes who want to integrate Android phones into their information networks so that users can communicate and collaborate from virtually anywhere. Progent has the breadth of know-how to solve network issues that involve numerous manufacturers and that represent a combination of older and up-to-date technology. Progent offers cost-effective online expertise to assist you with any aspect of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed support to assist you to handle particularly challenging IT problems, or Progent can provide comprehensive project management support to ensure that you complete strategic IT projects on schedule and on budget. Progent can help with local, cloud-centric, or hybrid networks and can provide expertise with operating systems, apps, management utilities and hardware infrastructure. Progent also offers customized group or one-on-one training to help you manage and use Android phones to maximize their business value.

  • Double Take Replication Manager Onsite Technical Support DoubleTake Carbonite Availability Online Troubleshooting
  • Ekahau Wi-Fi Site Survey IT Services Ekahau Wi-Fi Troubleshooting Help and Support
  • Email Guard Data Loss Prevention Engineers Consultancy ProSight Spam Filtering
  • Engineers Offsite Managed Backup Service Offsite Data Backup Service On-site Support
  • Exchange 2013 Disk Availability Group Consultant Exchange 2013 Outlook Web App Technical Support Services
  • Exchange 2019 Edge Transport Server Engineer Microsoft Certified Partner Exchange 2019 Server Support
  • Exchange Server 2010 Remote Support Microsoft Exchange Server 2010 Migration Consultant Services

  • Microsoft Certified Technical Support Outsource
    Computer Consultancy Microsoft Certified Partner

    Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who receive the highest client endorsement and enjoy the closest working relationship with Microsoft. The understanding, skills, and dedication required to achieve the status of Microsoft Certified Partner benefits Progent's clients by enabling Progent to provide your company more complete solutions for your information network.

  • Exchange Server 2016 Upgrade Support Outsourcing Microsoft Exchange Server 2016 Migration Planning Support and Integration
  • Firewall Configure Juniper J Series Router Juniper J2320 Router Security Audit Services
  • Fortinet Firewall Sandboxing Support Fortinet Firewall Management Help and Support
  • IT Consultant Microsoft Windows 2000 Windows Server 2000 Upgrade
  • IT Consultant SharePoint 2016 SharePoint 2016 MinRole Online Support
  • IT Consulting Data Protection Manager 2016 and Exchange Data Protection Manager 2016 Troubleshooting Remote Support Services

  • Integration Support Duo Two-factor Authentication
    Multi-factor Authentication Remote Consulting

    Progent's Duo services utilize Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Google Android, and other personal devices.

  • IT Management Outsourcing Specialist 24-Hour Small Business Managed IT services Consultancy
  • Immediate Allentown Consultancy Services Allentown, Pennsylvania Networking Firm
  • Immediate SMS Server 2003 Upgrade Network Consulting Troubleshooting SMS Server Upgrade

  • Top Services Internet Carrier Selection
    24x7 ISP Service Plan Selection Services

    Progent offers access to the affordable services of remote Internet connectivity experts to help your organization to assess or enhance your ISP services so your Internet connectivity solution aligns with your business requirements. Services available from Progent's engineers include evaluation of your existing bandwidth utilization, carrier and plan comparison and selection, network provisioning, and overseeing a smooth move to a different ISP and/or service plan. Network provisioning can include enhancing existing routers and deploying new ones, setting up firewalls, and designing dependable BGP architectures.

  • Infor SyteLine CloudSuite Job Costing Professionals CloudSuite 9.01 Consulting
  • Installation SQL Server 2014 Allentown, Lehigh County Outsourcing SQL Server 2012 Allentown, Lehigh County
  • Integration Services Linux Network Monitoring Nagios for Linux Services
  • Internet Security and Acceleration Server Online Troubleshooting 24-7 ISA Server Consulting Services

  • IT Outsourcing Model Article
    Whitepaper Small Business IT Outsourcing

    Progent's IT outsourcing packages provide budget-friendly network consulting for mid-size companies. Whether it includes designing network architecture, setting up an in-house Help Desk or using an outside one, deploying a new e-mail system, monitoring your system, or developing a web-based eCommerce application, outsourcing your IT engineering services can smooth out expenses and minimize uncertainties, permitting IT support budgets to increase in a more moderate and manageable fashion than is feasible by assembling a bulky, knowledgeable internal network support staff. Progent's Outsourcing White Paper and datasheets show how Progent can help you build a protected and robust network foundation for your critical Windows-based business software including Windows 2008, Exchange Server 2007, and SQL Server.

  • Largest BlackBerry Enterprise Server Express Consultants BlackBerry BES Express Consulting Services
  • Lehigh County Pennsylvania Allentown Remote Workers Collaboration Solutions Consulting Services After Hours Work at Home Employees Consulting and Support Services - Allentown - Collaboration Technology Guidance Allentown, PA
  • Linux Engineer Ubuntu Linux Consultant
  • Linux Remote Consultant Linux Online Engineers
  • MS Office Communications Server 2007 Technology Professional Microsoft Office Communications Server Integration Services
  • Microsoft 365 and Apple iOS Computer Engineer Microsoft 365 hybrid solutions for Exchange Integration Support
  • Microsoft Azure enterprise hybrid cloud solutions Consulting Engineer Hybrid cloud

  • Colocation Center Computer Consulting
    Colo Network Engineer

    Colocation data centers allow businesses to share enterprise-class data centers for housing network hardware that runs vital applications and services. Progent's Microsoft and Cisco certified IT experts can assist your company with all facets of your colocation strategy including choosing and moving to a colo site, creating system topology, specifying hardware, on-site and remote troubleshooting, setting up offsite network management, and training your support personnel.

  • Microsoft Certified Partner Consultancy Skype for Business and Cisco Unified Communications Consultant Skype for Business and SQL Server
  • Microsoft Certified System Center 2016 and SSRS Reporting Network Engineer System Center 2016 and Skype for Business Integration IT Services
  • Microsoft Dynamics GP Consulting Services Microsoft Dynamics GP ERP IT Services
  • Microsoft Exchange Computer Expert Allentown, Lehigh County 24/7 Exchange Server 2019 Software Consultants Lehigh County Pennsylvania
  • Microsoft Expert .NET Web Application Programming Firms Coder .NET Framework
  • Microsoft Experts Remote Consulting SMS Server 2003 Migration SMS Server Upgrade Remote Technical Support
  • Microsoft ISA Server Remote Troubleshooting Online Support Services ISA 2004 Standard Edition Server
  • Microsoft MCSA Consultant Part-Time Job New South Wales MCSE Engineer Job Opportunities Victoria, Australia
  • Microsoft SQL Server 2008 Technology Consulting 24-7 SQL Server Reporting Services Support Outsourcing
  • Microsoft Windows 2016 Consultancy Microsoft SQL Server 2014 Small Business IT Outsourcing Companies
  • Allentown Maze Crypto-Ransomware Restoration Lehigh County Pennsylvania
  • Network Consultant Catalyst 9115 Access Point After Hours Catalyst 9100 Series Access Point Consulting Services
  • Network Consultants ProSight Patch Management Automation Engineer Desktop Monitoring

  • Check Point 26000 Firewalls Security Firms
    Check Point NGTP Security Services Consultants

    Progent's Check Point consultants can help you select and configure Check Point Software Firewall/VPN software and hardware powered by Check Point's security platform to provide an economical and effective security solution for your IT network. Progent can also show you how to integrate other Check Point products including ZoneAlarm and Check Point Power-1 appliances with security solutions from other vendors and offer a central source for on-going technical support, administration, training, and design expertise.

  • Network Consultants Windows Server 2012 R2 Hyper-V Microsoft Hyper-V Virtual Server Network Consultants
  • Offsite DPM Backup Service Consult Offsite DPM Managed Data Backup Service Computer Consulting

  • Computer Consulting SharePoint Workspace 2010
    SharePoint Web Parts IT Services

    Progent's Microsoft consultants can provide cost-effective remote support and development services to assist your business to plan, implement, administer, and troubleshoot SharePoint 2010 installations that can feature web sites that can function as intranets, extranets, document management tools, wikis, data warehouses, business information systems, enterprise search, workflows, and other tools to promote and enhance collaboration. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party data sources and with Microsoft's popular desktop programs like Excel, Word, PowerPoint, and Project. Progent can assist your business to migrate from previous versions of SharePoint or adapt a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.

  • Offsite DPM Managed Backup Service Specialists Microsoft DPM 2010 Backup Service IT Services
  • Offsite Workforce Allentown Consulting - Setup Consulting Services Allentown, PA Work from Home Employees Consulting Experts near Allentown - Infrastructure Consulting Experts Allentown Bethlehem Easton
  • Online Troubleshooting 3800 Router ISR G2 Routers Network Consultants
  • ProSight Email Denial of Service Protection Engineer ProSight Email Data Loss Protection Consulting Services
  • ProSight Hosting for Virtual Servers Consultancy Private Cloud Hosting for Virtual Data Centers Specialist
  • ProSight Private Cloud Services Engineers ProSight Private Cloud Services Engineer
  • ProSight password management system Specialist Technology Professional ProSight domain expiration management
  • Professionals NotPetya ransomware recovery Dharma ransomware recovery Professionals
  • Queensland Microsoft MCSA Consulting Telecommute Jobs Open Now Microsoft MCDBA Support Telecommuting Job Perth
  • Ransomware Recovery Preparedness Assessment Specialist Ransomware Recovery Preparedness Review Engineer
  • Allentown Dharma Ransomware Business-Recovery Allentown Pennsylvania
  • Ransomware Recovery Readiness Assessment Technology Professional Urgent SentinelOne Ransomware Monitoring Engineer
  • Remote Computer Support Consult On-site Support 24x7 Support
  • Remote Data Backup and Restore Service Specialists Offsite DPM Managed Backup Service Professional

  • Services Anti-Virus
    Anti-Spam Reseller

    E-Mail Guard is Progent's economical spam filtering and anti-virus service that offers small companies enterprise-quality protection against spam, viruses, DHA attacks, and other varieties of e-mail-based assaults on computer systems. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated library of web-based anti-spam and anti-virus services that defuse email assaults before they can penetrate the corporate firewall. Perimeter Manager also lets administrators track and control their email systems, irrespective of server vendor, hardware type, or geographic location.

  • Remote Telecommuter Jobs Contract Network Consultants Freelance Cisco Consulting Job Opportunities
  • Remote Workers Allentown Expertise - Video Conferencing Technology Consulting Services Allentown, PA Allentown Work at Home Employees Consultants - Allentown - Voice/Video Conferencing Systems Consulting Services
  • SCCM Policy Settings IT Consultants SCCM MDM Consultant
  • SQL Server 2019 Disaster Recovery Configuration SQL Server 2019 and Hyper-V Remote Support Services
  • SSL certificate management Consultant Services network infrastructure documentation management Specialist
  • 24-7 Allentown Avaddon Ransomware Business-Recovery Allentown
  • Services Microsoft Dynamics GP Migration Microsoft Dynamics GP Update Planning Specialists
  • SharePoint 2019 Workflow Manager Professional 24x7 SharePoint 2019 Modern Search Professional

  • Extended Help Desk Integration Support
    Support Services Call Desk Sharing

    Progent's Shared Help Desk service makes it possible for your business to share the load for Help Desk support seamlessly between your IT team and Progent's roster of certified technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the leading shared PSA tool for managing end-user service requests, ticketing, responsibility, progress tracking, and reporting.

  • SharePoint Foundation On-site Technical Support SharePoint Foundation Help and Support
  • SharePoint Server 2007 Support Outsourcing Allentown, Lehigh County Microsoft SharePoint 2010 Technical Support Services Lehigh County Pennsylvania, US
  • Small Office IT Specialists Small Business Networking Companies

  • Microsoft Solutions Framework Project Methodology Remote Consulting
    Service Deploying Phase: Implementation

    In performing consulting tasks for corporate clients, Progent follows a phased methodology driven by specified milestones in order to meet budgetary, scheduling and technical targets while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures derived from the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, test models, design adjustments, and expert implementation. All facets are recorded to provide a detailed description of IT services performed and to help in ongoing network support.

  • Small Office Network Consultant NetBSD Outsourcing Solaris
  • Small Office Support Small Business Support and Help
  • Solaris Specialists Solaris Troubleshooting

  • Integration Services Work at Home Helpdesk Services
    Work from Home Helpdesk Services Computer Consulting

    Progent can provide small and mid-size businesses overflow or comprehensive Help Desk support services for at-home workers.

  • Solaris to Windows Upgrade Consultants Best Migration Consulting Solaris
  • Allentown Ryuk Crypto-Ransomware Malware Operational-Recovery Example Allentown
  • SonicWall NSA 5650 Firewall Network Consulting SonicWall PRO Security Contractors

  • Cisco wireless Consultants
    Wi-Fi 6 WiFi IT Services

    Progent's Wireless Consulting Services offer a convenient, affordable option for businesses of any size to deploy, manage and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

  • SonicWall NSA 6650 Firewall Cybersecurity Team SonicWall NSA 9450 Firewall Information systems Security Outsourcing
  • Allentown Hermes Crypto-Ransomware Operational-Recovery Lehigh County Pennsylvania
  • Specialist Lync Server 2013 and Exchange UM Server Largest Specialists Lync Server 2013 Back End Server
  • Specialists Microsoft Instant Messaging Cisco Expert Microsoft Presence Awareness Remote Support
  • Staffing for IT Support Teams Allentown, PA Short Term IT Staffing for IT Support Organizations Allentown Bethlehem Easton
  • Stealth Penetration Testing Computer Security Specialist Cybersecurity Penetration Testing Cybersecurity Firms
  • Support Outsourcing Barracuda Backup Disaster Recovery Emergency Online Consulting Barracuda Backup Offsite Vaulting
  • Support Services Microsoft 365 Training Open Now Microsoft 365 Power BI Integration Computer Engineer
  • Support and Setup Microsoft LCS Server 2007 Microsoft LCS Server Specialists
  • System Center 2016 Virtual Machine Manager Technology Consulting 24 Hour MCSE Expert Certified SCVMM 2016 and SQL Server Professionals
  • Technical Consultant Chief Information Officer Part-Time CIO Technology Consulting Services

  • Consultants Windows 10 Microsoft Deployment Toolkit
    Microsoft Windows 10 ADK Consultants

    Progent's Microsoft-certified consultants can assist organizations of any size to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Remote and onsite evaluation and migration support for Windows 10 provided by Progent include ROI estimates, project supervision, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, teleworker connectivity, security and compliance, automated provisioning and administration, network infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for network management staff and users, and ongoing Call Center support services.

  • Technical Consultant SCDPM Backup and Recovery System Center Data Protection Manager Troubleshooting
  • Telecommuters Consulting in Allentown - Cloud Solutions Consulting Services Allentown, PA Allentown Pennsylvania Allentown Work at Home Employees Cloud Integration Technology Consulting
  • Telepresence On-site Support Consulting Polycom Telepresence
  • Top Ranked Allentown Snatch Crypto-Ransomware Restoration Allentown, Lehigh County
  • Teleworker Endpoint Management Network Consulting Teleworker Endpoint Management On-site Support
  • Teleworkers Allentown Consulting - Data Protection Systems Consulting and Support Services Lehigh County Pennsylvania Telecommuters Assistance in Allentown - Backup/Recovery Systems Consulting Services Lehigh County Pennsylvania
  • Threat Management Gateway 2010 Consultants Microsoft Certified Expert IT Consulting Forefront Threat Management Gateway
  • Top Catalyst Wi-Fi 6 and Wi-Fi 6E AP Placement Engineer Catalyst 9105i Access Point Computer Consultants
  • Top Freelance Microsoft Consultant Freelancing Jobs Cisco Consultants Telecommute Job
  • 24 Hour Allentown Lockbit Crypto-Ransomware System-Rebuild Allentown Pennsylvania
  • Top Migration Consulting UNIX Upgrade Consulting Solaris to Windows

  • Immediate Branch Office Support and Help
    Remote Troubleshooting Branch Location

    Years of background delivering Microsoft support and Cisco network consulting has allowed Progent to develop a unique ability for supporting branch offices that require IT help with the flexibility associated with with small firms but which includes professional communications, complete documentation, and compliance with corporate IT protocols. If your enterprise maintains a branch office situated anywhere in California or any area served by Progent's engineers, Progent can offer a broad range of onsite and off-site network consulting services and network architecture expertise.

  • Top Professional Windows and UNIX Top Rated Computer Consulting Windows, UNIX, Solaris
  • Top Quality Microsoft Exchange 2010 Planning Remote Support Services Exchange Server 2010 Upgrade Support and Setup
  • Top Quality Microsoft Small Business Server Online Technical Support Network Engineer Windows SBS
  • Top Rated PowerPivot for SharePoint Support Services 24 Hour SQL Server 2012 AlwaysOn Online Troubleshooting
  • Top SharePoint Server 2007 Network Consultant Microsoft Expert On-site Support Office SharePoint Server 2010

  • Windows 8.1 DirectAccess Small Business IT Outsourcing
    Windows 8 Consulting

    Progent's Microsoft-certified experts can deliver a range of technical services to help companies of all sizes to install, manage, and troubleshoot IT systems that incorporate desktops, laptops, tablets, or Windows phones powered by Windows 8.1. For larger organizations, Progent's senior project managers can help design and configure testing labs to evaluate Microsoft Windows 8.1 and plan and implement Windows 8.1 deployment plans following leading practices.

  • Troubleshooting Microsoft Exchange 2003 24-Hour Exchange Server 2003 Online Troubleshooting

  • Network Management Outsourcing Consult
    ProSight Remote Network Management Consulting

    Progent's ProSight family of managed services are geared to offer businesses who have minimal in-house IT administration and support teams with affordable help from world-class management tools and consulting experts. Advantages of Progent's ProSight line of managed services include fixed network management costs, smart automation of common administrative tasks, ongoing absorption of new information technology, graceful transition from older technology to up-to-date solutions, close alignment of computer technology with business goals, access to veteran IT consultants, and freeing up management to concentrate on business instead of ever-changing network technology.

  • UNIX Protecting Solaris Security Companies
  • UNIX, Windows Specialist 24-Hour Support and Help Windows, UNIX, Solaris
  • Urgent BlackBerry BES Server Troubleshooting Online Technical Support BlackBerry BES
  • Urgent ProSight VM Hosting Consulting Services ProSight Private Cloud Hosting Services Specialist

  • Private Clouds for Small Businesses Services
    24x7 Private Cloud Hosting Consult

    Progent's private cloud hosting service allows small and midsize organizations to run key applications such as SQL and Exchange Server from a hardened Tier III data center facility on fully redundant equipment with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for backup replication and restore. Smaller organizations can use Progent's private cloud hosting service to eliminate major investments in the purchase, maintenance, and operation of network equipment and facilities while benefiting the highest levels of network availability and security.

  • Urgent WatchGuard VPN Security Consultancy WatchGuard Firebox M470 Firewall Network Consulting
  • VMware SRM Consulting Services VMware vRealize Orchestrator vRO Engineer
  • Vermont Outsourcing Technology Massachusetts Computer Network Consulting
  • Virtual Server Technology Professional Professional Virtualization
  • WatchGuard Firebox T70 Firewall Network Security Test WatchGuard Firebox Firewall Computer Security
  • Windows Server 2008 Security Support Services Remote Troubleshooting Windows Server 2008 Security
  • Allentown Maze Crypto-Ransomware Repair Allentown, Lehigh County
  • Windows Server 2012 R2 Hyper-V 3.0 Services Windows Server 2012 R2 Hyper-V 3.0 Engineers
  • Windows Server 2012R2 Multitenancy Online Consulting Top Ranked Microsoft Windows Server 2012 R2 Configuration
  • Windows Server 2016 Virtual Machine Load Balancing IT Consulting 24x7x365 Windows Server 2016 Cluster Operating System Rolling Upgrade Computer Consulting
  • Windows Server 2022 Virtual Machine Setup and Support Windows Server 2022 Hotpatching Technology Consulting
  • Windows Server 2022 Windows Defender ATP Specialist Windows Server 2022 Hybrid Integration Remote Support
  • Windows Server Update Services Technology Professional 24/7 WSUS Specialists
  • Allentown Netwalker Crypto-Ransomware Remediation Allentown
  • Windows and Linux Remote Support Services Linux, Windows Consulting Services
  • Allentown Phobos Crypto-Ransomware Mitigation Lehigh County Pennsylvania
  • ransomware cleanup and recovery Consult ransomware cleanup and restore Professional
  • wireless IP phone configuration Remote Consulting 24-7 Setup and Support Wi-Fi VoIP phone integration

  • © 2002-2022 Progent Corporation. All rights reserved.