Allentown, Pennsylvania Microsoft Premier Certified Exchange Support Team
Microsoft Exchange and Exchange Online Implementation Architecture Help, Migration Assistance, and Expert Troubleshooting
Progent's Microsoft-certified consulting experts have over two decades of experience helping companies to design, configure, and troubleshoot email solutions based on Microsoft Exchange. For businesses in Allentown Pennsylvania, Progent offers a range of affordable Microsoft Exchange consulting and troubleshooting services to make sure that your Exchange system delivers:
Information security
Inbound and outbound virus and spam defense and content filtering
Zero downtime
Easy connectivity for telecommuters and mobile workers
Time-saving administration tools
Multi-media mail boxes with voicemail, IM, Real-time Presence, and video conferencing support
Dependable and fast backup and recovery
Full coordination of both local and cloud infrastructure
Progent's Exchange Server design and maintenance professionals can assist your business to prepare for and perform efficient migrations from older messaging systems to the latest Microsoft Exchange platform. Progent's Microsoft Teams consultants can help you to integrate Exchange with Microsoft Teams in a hybrid cloud/on-prem deployment that ensures that Group memberships remain synchronized. Progent's Power BI consultants can help you utilize information from Exchange spreadsheets to build modern visualizations to produce interactive Power BI analytical reports and dashboards. Progent can also help your company to expand your Microsoft Exchange-powered email environment with the new generation of smartphones by providing wireless integration support services like Apple iPhone integration and management and Google Android phone and tablet integration.
Microsoft has made a strong effort to enable transparent hybrid environments that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have specific Exchange mailboxes located on your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of planning, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Exchange initiative is successfully completed on schedule and within budget. For more information about Progent's online consulting services for integrating Microsoft 365 and on-prem Exchange systems, see Microsoft 365 integration with on-premises Exchange.
Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.
Progent locations in Philadelphia and Eastern Pennsylvania
City
Address
Phone
Link
Allentown
1275 Glenlivet Drive, Suite 100 Allentown, PA 18106 United States
MS Exchange 2019 Server Planning and Configuration Services
Progent can help your organization in any facet of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; designing HA infrastructure for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Hyper-V; setting up hardware load balancing; building DAG groups with MCDB caching; setting up Microsoft Teams or Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook clients. For more information, see Progent's MS Exchange Server 2019 deployment services.
Exchange Server 2016 Consulting
Exchange Server 2016's streamlined design permits simplified deployment and expansion, more efficient use of hardware resources, and reduced management expense. MS Exchange 2016 Server also offers tighter connectivity with Microsoft 365 applications, support for Microsoft Windows Server 2016, faster I/O performance, improved DLP, and more rapid recoverability, more extensive support for iOS and Android smart phones and tablets, comprehensive browser-based management, and a more functional web client. Learn more about Progent's MS Exchange 2016 support.
MS Exchange 2013 Configuration
Exchange Server 2013 includes major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces important innovations as well as a redesigned architecture. These improvements affect vital IT areas including ease of administration, high availability (HA), security, operational costs, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the advantages of migrating to Exchange 2013, create an efficient test and rollout plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable remote consulting and management services for Microsoft Exchange 2013. Find out more details about Progent's Microsoft Exchange 2013 consulting services.
Microsoft Exchange Server 2010 delivered game-changing solutions for high-availability, protected, unified messaging. Relative to Microsoft Exchange Server 2007 or Microsoft Exchange Server 2003, Exchange 2010 Server is more economical to install and support, simpler to administer and expand, more comprehensive in capabilities, higher performance, less vulnerable to hardware failure, more complete in its support for mobile users, and better equipped to guard sensitive information and resist hacker attacks. Find out more about Progent's Microsoft Exchange 2010 help.
Exchange Server 2007 Support
MS Exchange Server 2007 is engineered to address the demands for protection, ubiquitous connectivity, high performance, and reliability. Microsoft Exchange Server 2007 provides designed-in fault tolerance that enables enterprise-class availability to keep your Exchange environment up and running, reduce spam and viruses, and enable your business to adhere to regulatory requirements. Find out more about Progent's Exchange 2007 Server consulting.
Exchange 2003 Consulting
MS Exchange 2003 offers a dependable, scalable, and manageable infrastructure with 24×7 messaging and group support as well as reasonable licensing cost. Microsoft Exchange Server 2003 continues to be popular because it enables a broad selection of collaborative functions, such as group scheduling capabilities, chat groups, and team folders, and also allows sharing of information across physical, logical, and technology borders with features such as IM, real-time communication, and video conferencing. Though Microsoft has withdrawn support for this older platform, Exchange 2003 remains among the most widely used releases of Microsoft's Exchange product line. Progent's consultants can help you to maintain your existing Exchange 2003 environment or migrate to the latest version of Exchange. Learn additional information concerning Progent's Exchange 2003 Server support.
Exchange 2000 Support
Unlike Exchange 5.5, which has its own directory, Microsoft Exchange Server 2000 uses Microsoft Active Directory, providing a simplified management and security architecture. Microsoft has ended support for the product and it is time to upgrade. Progent's seasoned messaging professionals have extensive experience working with Exchange Server 2000 and can help you to upgrade affordably to a newer incarnation of this popular messaging solution. Read more information about Progent's MS Exchange 2000 Server support.
Exchange 2016 Migration Support Services
Progent's experts can help your business with any and all phases of your MS Exchange 2016 migration including coexistence, piloting, moving mailboxes, client remediation and training. Progent's consultants can assist you to evaluate the business advantages of adopting Microsoft Exchange 2016 Server, design and carry out a smooth migration, and deliver as-needed technical support. Progent can help your business to build an Exchange Server 2016 ecosystem hosted on on-premises and/or cloud datacenters. Learn more details about ways that Progent's Microsoft Exchange 2016 Server migration support services can help you to upgrade affordably from your current Exchange solution to MS Exchange 2016.
Exchange 2013 Server Upgrade Planning and Support
Microsoft Exchange 2013 Server includes significant enhancements its predecessor Microsoft Exchange Server 2010 and introduces powerful new features plus a simpler design. Progent can help you to migrate to Microsoft Exchange 2013 while retaining as much as possible of your current infrastructure. Progent can also help you to configure Microsoft Exchange 2013 with Lync 2013, SharePoint 2013, and Office desktop or Microsoft 365 for advanced collaboration support and eSearch features. Find out how Progent's MS Exchange 2013 Server upgrade consulting experts can help you upgrade efficiently to Exchange Server 2013 for local, cloud-based, or mixed deployments.
Microsoft Exchange 2010 Migration Services
Progent can provide expert help for each phase of your Exchange 2010 upgrade including outsourced or co-sourced project management, site analysis, project planning, cost estimates of new software and equipment required, suggested vendor sourcing, pilot testing at client site or at Progent's test lab, managing transitional coexistence of MS Exchange Server 2010 and Exchange Server 2003 or Exchange 2007, implementation the solution, decommissioning the old servers, and training for customer's support group and end users. Learn more about how Progent's MS Exchange Server 2010 Migration Expertise can assist your organization to transition affordably and efficiently from your legacy Exchange system to MS Exchange Server 2010
Spam Filtering, Data Loss Prevention plus Email Content Filtering and Cloud-based Email Encryption ProSight Email Guard is Progent's spam filtering, data leakage prevention and email encryption solution that incorporates the services and infrastructure of top information security vendors to deliver centralized management and comprehensive security for your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper level of analysis for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. Find out more about Progent's ProSight Email Guard Spam Filtering, Virus Defense, Email Content Filtering and Data Leakage Protection.
Upgrade Consulting for Microsoft Teams and Microsoft Skype for Business
Progent's Microsoft Teams experts and Microsoft-certified Skype for Business experts can provide online and onsite consulting services for organizations of any size to evaluate the costs/benefits of upgrading to Microsoft Teams or Skype for Business from any release of Lync Server or Office Communications Server. Progent can help you to plan a local, cloud-based or mixed topology; interface Microsoft Teams or Skype for Business with Microsoft SQL Server, Exchange Server, SharePoint Server and Microsoft 365; configure HA solutions; connect Microsoft Teams or Skype for Business with your PSTN gateway; and integrate other collaboration systems like Cisco UC. Progent's certified data security consultants can help you design and verify a security strategy for your Microsoft Teams or Skype for Business deployment that is compliant with regulatory requirements.
Contact Progent for Microsoft Exchange Server Consulting and Troubleshooting
If your Pennsylvania company is looking for Microsoft Exchange Server consulting specialist, call Progent at 800-993-9400 or refer to Contact Progent.
With virtual servers, companies can operate multiple virtual servers on one physical server. Virtual server technology allows companies to enjoy all the advantages of server segmentation, while avoiding the costs associated with purchasing additional server equipment. Virtual servers are the enabling technology for building private clouds, which offer important advantages including reducing the costs of hardware, facilities, and administration while improving information protection, network availability, and recoverability. Other key server management technologies include network monitoring utilities, Windows Server Update Services, and remote server management hardware. Progent's professional server management consultants can assist you with all aspects of server virtualization and administration to allow your company to cut costs and save time.
Progent's certified SQL Server 2017 consultants can assist your organization to plan and implement an efficient migration from your existing SQL Server deployment to SQL Server 2017.
Progent's ransomware consultants can assist you to assess your ransomware defenses, monitor and guard your IT environment, assist with settlement negotiations with a threat actor, and restore an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
SQL Server 2014 includes significant enhancements in critical areas including performance, uptime, security, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works transparently across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite consulting services such as planning, deployment, management, troubleshooting, and software development services to enable organizations of any size to realize maximum business value from their SQL Server 2014 deployment.
Progent can help you to plan and carry out a smooth move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity management across onsite and Azure assets.
Progent's Microsoft-certified experts offer companies of any size consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that utilizes web-based technology for efficiently coordinating people, teams and data. SharePoint Server offers a common location for your employees or customers to access, manage, distribute and manipulate useful data, documents, and software and to interact with other people. Microsoft SharePoint allows faster and better decisions, more effective access across teams and more streamlined business practices. Windows SharePoint Services join workers, customers, workgroups and major tasks with the knowledge they've created in a manner that makes data easy to find, download and re-use. Progent's SharePoint consultants can help your organization to maintain your existing SharePoint environment or upgrade to the latest version of SharePoint.
Progent's seasoned ransomware recovery experts can help your business to reconstruct an IT network victimized by a ransomware virus like Ryuk, WannaCry, NotPetya, or Locky.
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ProSight Reporting is an expanding family of real-time reporting tools designed to integrate with the industry's top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Allentown, PA Exchange Server 2013 Network Architect Firms
Progent's Cisco certified networking consultants have extensive background assisting ISPs to architect, deploy, manage, optimize, and troubleshoot high-availability, scalable network environments suitable for public networks.
Allentown Pennsylvania Microsoft Exchange 2016 Server Recovery
Progent's Microsoft-certified consultants offer budget-friendly remote consulting and technical support for Windows Server Essentials. Progent can provide full-service project management to help you design and carry out an efficient move from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud applications and services.
Nagios and MRTG are powerful, Open Source monitoring tools that operate on Linux and can be deployed to analyze UNIX networks, Windows systems, or mixed-platform situations in which Linux and Microsoft Windows coexist. The Nagios monitor allows network managers to monitor system services including POP3, HTTP, FTP, and NNTP. MRTG lets you graph the traffic in and out of SNMP-enabled network appliances such as servers, routers, and switches. Progent's network integration experts can help you use both these programs to streamline and troubleshoot your computer network.
For small organizations considering Progent's network support outsourcing, consulting, or technical support offerings, call 800-993-9400 or e-mail information@progent.com.
Progent has over 20 years of background integrating, and supporting the key components that make up Microsoft System Center and can help your organization to design, install, manage, and repair your System Center ecosystem to optimize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent's consultants can help you to migrate to the latest edition of System Center from an earlier one or from a third-party IT management platform to deliver the benefits of best-in-class provisioning, automation, security and compliance, plus datacenter and application availability and performance monitoring.
Progent can help you in all phases of your upgrade to Exchange 2016 such as planning HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your VMs, mailbox databases and log files; setting up HLB for high-availability CAS services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
ProSight Active Security Monitoring utilizes cutting edge behavior analysis technology from SentinelOne to guard endpoints as well as physical and virtual servers against known and novel ransomware variants such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent has 20 years of background helping small and mid-size businesses to plan, deploy, tune, administer, and troubleshoot computer networks that incorporate teleworkers.
ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup processes and allows fast recovery of vital files, applications and VMs that have become unavailable or corrupted due to hardware failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can provide world-class expertise to configure ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical information.
Progent's Microsoft-certified consultants can assist your company to automate desktop PC software update management by delivering support for management platforms that include Microsoft System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services.
Progent's ransomware experts can help you to evaluate your ransomware vulnerability, monitor and protect your IT environment, assist with negotiating a settlement with a hacker, and reconstruct a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent's wireless site survey services help you to plan, implement and debug a Wi-Fi LAN optimized for your environment, providing you a wireless solution that delivers the reception, performance, density, Quality of Service, security, and hand-off ability your business requires. Wireless survey services from Progent include online predictive analysis for planning a wireless LAN and on-premises survey services for validating, tuning, and troubleshooting an operational wireless network.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to contain the progress of an active ransomware breach. Call 800-462-8800
Dynamics GP/Great Plains software offers analytics and reporting capabilities that allow you to monitor all operations, revenues and spending, and sales trends with integrated drill-down, query, and reporting functions. Progent's Dynamics GP reporting consulting services can help you design reports that let you analyze your business more completely, turning uncooked data into useful management information. Progent is able to improve your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other development environments in order to offer custom line-of-business application development and web commerce solutions that work seamlessly with Microsoft Dynamics GP.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in capacity, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.
Windows 8.1 is engineered to power devices ranging from smartphones and slates to engineering workstations. A wealth of new and improved capabilities, including its touchscreen interface and iconic tile GUI, provide a wide range of benefits for organizations who know how to put them to work. Progent's Microsoft-certified consultants can assist get your organization up to speed with Microsoft Windows 8.1 and show you how to derive maximum business advantage from the product's various technical enhancements.
Consultancy Services Company Microsoft Exchange 2010 Allentown, Lehigh County
Progent can assist your business to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance security, and increase worker output by ensuring that critical applications are always up to date, tracking product licenses, and reporting resource usage patterns so you can make informed purchasing choices. Once you are ready to update your SCCM 2007 configuration management ecosystem, Progent can help you to prepare for and implement a smooth migration to System Center 2012 Configuration Manager.
Progent's Cisco CCIE-certified networking consultants offer high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Progent's Microsoft certified professionals can provide small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that opens the door to the rapid creation of enterprise-class business programs that can give your company a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the firewall. In addition to providing consulting, support and troubleshooting services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT system. Progent can also help you upgrade from older editions of SQL Server to Microsoft SQL Server 2005.
Progent has put together two ultra-affordable service bundles intended to enable small businesses to get an objective security assessment from a certified security engineer. With Progent's External Security Inventory Scan, a security expert administers an extensive test of your IT infrastructure from beyond your firewall to determine possible weaknesses in the security posture you present to the outside world. With Progent's Internal Security Inventory Checkup, a security expert runs a network scan from an authorized computer within your firewall to uncover vulnerabilities to inside assaults. Both security inventory packages are configured and run from a protected remote location.
Progent can assist your business to plan an upgrade to Teams from Skype for Business or Lync Server and install, administer, and troubleshoot a cloud-based or mixed implementation of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
Progent can provide the services of a CRISC-certified risk management expert to help you to design and deploy an enterprise risk management solution based on best practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and budgetary guidelines.
Progent offers customers access to consultants who have earned some of the computer industry's most prestigious credentials. Progent thinks that clients deserve to know that their computer support consultants have accredited testing plus extensive practical experience so that Progent's customers can use Progent's service with trust. Often, vendor certifications such as the Cisco Certified Internetwork Experts brings priority for substantially superior vendor help than is available to uncertified service providers, enabling Progent to offer clients a higher class of IT support. In addition, major certifications such as CISM or CISSP for IT security can aid corporate customers to show compliance with regulatory requirements by engaging the assistance of recognized industry professionals.
Progent's Microsoft-certified consultants can provide computer support and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support team can show you how to design, integrate, maintain and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
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Progent has been delivering SharePoint consulting services since the first SharePoint product was released over two decades ago, and Progent has the breadth and depth of IT knowledge to help businesses of any size to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that add significant business benefit to your IT investment. Progent's Microsoft-certified consultants can assist you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; decide whether an in-house, online or hybrid configuration is most sensible for your busi9ness; and pick the right version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management services or can help in specific tasks associated with your SharePoint 2013 deployment.
Progent provides customized online training for an array of desktop applications and environments including Microsoft Office and Microsoft 365 Excel, Word, Access and Project plus Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online training offers the advantages of conventional in-person seminars, including instant communication between clients and teachers, but eliminates the costs of transportation and the hassle of trying to synchronize the availability of many students. Available to individuals or groups of all sizes, Progent's virtual instruction permits the teacher to conduct the class from a remote facility while the clients can be dispersed across a campus or all over the country. Virtual learning utilizes proven learning aids such as virtual white boards, electronic hand-raising, and shared desktops. Sessions can be brief and targeted to specialized topics or extended in time and wider in coverage.
This page includes the latest information on cybersecurity threats, fixes, and leading practices. Call or email Progent if you need assistance defending your system against the latest IT security threats.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid creation of cutting-edge high-end applications that can provide your business a critical competitive edge. SQL Server features built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET environment.
Progent's Microsoft-certified consultants can assist you to evaluate the potential advantages of Hyper-V-powered server virtualization for your company, conduct test implementations to validate Hyper-V's compatibility with your production applications, assess your network and server infrastructure for optimal operation with virtualization technology, help you in migrating to Windows Server 2008 and configuring Windows Hyper-V, educate your network management personnel to monitor and manage Hyper-V, provide world-class consulting support for improving the protection of your virtual machines, establish and test disaster recovery processes that maximize system availability, and provide ongoing consulting and maintenance including low-cost online repair and turn-key Help Desk services.
Progent's Shared Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared PSA tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's UNIX family support experts offer small companies and software developers support for managing and supporting UNIX, Linux or Solaris environments that operate with Microsoft-based networks. Progent can give your business contact with UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This wide range of expertise provides you with an easy single consulting firm to help you create and maintain a protected and robust cross-platform connectivity and communications environment that supports UNIX and Microsoft interoperability by integrating MS Windows with popular variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and SGI/Irix or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Progent can help small and mid-size businesses to implement efficient endpoint management and monitoring platforms for maintaining devices operated by teleworkers.