Allentown Microsoft Gold Certified Consulting
Microsoft Dynamics GP (Great Plains) Migration and Enhancement Consulting
Microsoft Dynamics GP, originally branded Great Plains, has a longer history than almost any other enterprise resource planning (ERP) platform written for Windows. Dynamics GP is a mature, full-featured product and is one of the most popular ERP platforms for SMBs, with about 50,000 active customers globally. A number of businesses who have relied on Dynamics GP for years have been able to postpone upgrades long enough that they now find themselves running seriously out-of-date software and rickety network infrastructure. This can be dangerous. At the same time, a common theme we hear from prospective customers is that they have trouble finding veteran Microsoft Dynamics GP consultants who can provide guidance on how to update their Dynamics GP environment efficiently and get the most business value from the application.
The longer an organization tries to limp along with outdated releases of Dynamics GP, the more challenging the upgrade process becomes. If server hardware or disk systems break down, there may be no equivalent hardware available to use as substitutes. When versions of Microsoft Windows Server used to host Dynamics GP arrive at end-of-support status, vital security patches are no longer distributed. The latest editions of Microsoft SQL Server may not work with your special GP customizations. Innovative tools such as Microsoft's Power BI may not run. Businesses investigating an upgrade of their Dynamics GP environment can be overwhelmed by the volume of pieces involved in the puzzle. And the cost suggested for an upgrade may be astronomical.
Dynamics GP Migration and Enhancement Expertise Available from Progent
Progent has supported Dynamics GP and Great Plains for more than 20 years, and Progent's seasoned professionals have delivered advanced and affordable online integration consulting for Windows-powered networks to businesses in every state in the U.S. By offering deep experience with all editions of Dynamics GP as well as world-class network integration skills, Progent is uniquely qualified to make sure your Allentown, Pennsylvania business get the most out of GP/Great Plains.
We partner with our clients and begin by understanding their requirements. Once we have familiarity with the IT environment and the areas needing improvement we provide our suggestions. Recommendations can include a migration to a more current and fully supported version of Microsoft Dynamics GP, basic user training, complete system and specific module configuration including 3rd-party modules offered by a broad range of suppliers that have published add-ons to Dynamics GP, custom integrations with other key business software used by organization, custom report writing, and system analysis to determine whether GP is being utilized optimally. Our goal with every Microsoft Dynamics GP project of whatever size is to optimize business value and control cost.
Progent can help your Allentown, Pennsylvania business in every facet of your Dynamics GP upgrade or enhancement initiative including:
- System Review
Take a look at what features of Dynamics GP you are now running and propose additional features available on the product that might be helpful to your organization. - Upgrade Planning and Scheduling
Develop a comprehensive upgrade plan and timetable that avoids business interruption. Plan for solution validation, live deployment, and education. Identify customizations and add-on modules. Predict and manage integration issues. - Pilot Testing
Plan and implement a pilot system for validating the migration project. - System Updates
Create backup copies of databases and dictionaries, eConnect automation, and Microsoft Integration Manager data. eMigrate Microsoft Dynamics GP to the latest release to assure continuing support services from Microsoft and to make all the latest features available to your organization. Update SQL Server and compatibility levels for all associated databases. Activate services from the Professional Services Tools Library (pstl). Prepare data and execute scripts to address documented issues. - Custom Reporting
Create reports and or dashboards for private as well as external consumption. Configure SQL Server Reporting Services (SSRS) and integrate Dynamics GP with Power BI for self-service reporting and for aggregating data from diverse local and remote repositories. - Training
Deliver one-on-one or group training for current and first-time users of Dynamics GP. - Support Services
Act as a single point of contact for support to deliver consistent and affordable handling of issues made possible by familiarity with your particular situation.
Progent can provide the support of seasoned experts who have been developing working Dynamics GP and Great Plains environments since version 1. Progent has the skills to do the work you require directly instead of supervising less experienced consultants or in-house staff. Important areas where Progent can provide Microsoft Dynamics GP expertise include:
- Guidance
Suggest the use of software modules included with the basic GP platform but are not currently being used. Also, recommend third-party products written specifically for Dynamics GP to provide features that GP skips. - Integrations
Build custom integrations between Microsoft Dynamics GP and other strategic applications to reduce redundant data entry and increase accuracy. - Customizations
Build major and simple customizations that run with Microsoft Dynamics GP to perform various business functions not addressed by standard GP modules or third-party add-ons.
Progent can help you to enhance your infrastructure to accommodate Dynamics GP for any architecture including on-premises, cloud-based, or a hybrid environment. Network infrastructure expertise available from Progent's consultants include:
- Needs assessment and IT asset inventory
- Network topology planning and implementation (local, cloud-based, or hybrid)
- Setting up firewalls and VPN connections and creating security policies
- Integrating Apple iOS, Android, and Windows smartphones and tablets
- Developing high-availability (HA) solutions
- Integration with PaaS and IaaS services such as Microsoft 365
- Disaster recovery and business continuity planning
- Performance tuning
A modern Microsoft Dynamics GP environment incorporates diverse software platforms, on-premises network infrastructure technologies, and cloud services combined into a cohesive ERP solution. For more than two decades, Progent has provided online and on-premises support from Microsoft-certified experts including Microsoft Dynamics GP/Great Plains integrators, Windows Server specialists, SQL Server consultants, Exchange configuration consultants, Microsoft Office consultants, and SharePoint Server integration consultants. Progent has supported these products from their initial releases to their latest versions, and Progent can help with cloud options by providing Office and Microsoft 365 consulting, Exchange Online integration services, and SharePoint Online deployment and application development expertise.
Progent also has a long history of providing support from top-tier Cisco CCIE-certified network infrastructure experts, Windows Hyper-V integration experts, and VMware virtual machine specialists. This background with core IT platforms cuts time and expense when helping businesses through each phase of updating their legacy Microsoft Dynamics GP environment. Progent also offers the support of advanced security and compliance experts, business continuity preparedness consultants, application programmers, hybrid cloud planning and configuration consultants, and SQL Server DBAs who can help you to plan, deploy, and maintain a productive Dynamics GP ecosystem.
Progent's Consulting Services for Dynamics GP/Great Plains Enterprise Resource Planning Solutions
To learn more information about Progent's remote and onsite consulting services in Allentown, Pennsylvania for Dynamics GP/Great Plains ERP product family, see:
- Microsoft Dynamics GP Support Services
- Dynamics GP 2015 Consulting Services
- MS Dynamics GP/Great Plains Program Features
- Microsoft Dynamics GP/Great Plains ERP Features and Benefits
- Expert Help with Dynamics GP Reporting
- MS Dynamics GP Custom Software Programming
To download a datasheet about the consulting services available from Progent for MS Dynamics GP/Great Plains ERP software, select
Contact Progent for Microsoft Dynamics GP/Great Plains Upgrade Services
If your Allentown, PA business needs a MS Dynamics GP/Great Plains deployment expert or application developer, call
An index of content::
Windows Server 2012 R2 Hyper-V Online Consulting
Hyper-V 3.0 Virtual Remote Support Services
Progent's Microsoft-certified professionals can assist you to evaluate the possible advantages of Hyper-V-based virtualization for your business, perform test implementations to validate Hyper-V's compatibility with your line-of-business applications, evaluate your network and server architecture for optimal performance with virtualization solutions, assist you in moving to Microsoft Windows Server 2008 and setting up Windows Hyper-V, train your IT staff to monitor and administer Hyper-V, provide expert consulting help for enhancing the security of your virtual machines, establish and validate business continuity processes that optimize network uptime, and deliver continuing consulting and technical support including low-cost remote repair and comprehensive Help Desk services.
Remote Access Help and Support
Urgent Cisco Virtual Private Network IT Consultants
Cisco's security and offsite access technology for small to mid-size businesses represent a complete array of easy-to-administer security hardware and software to help protect your wired and wireless network infrastructure. Cisco's VPN product family includes routers and switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional consulting staff includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that fit most closely with your business goals.
Microsoft Exchange 2000 Remote Technical Support
Microsoft Exchange Upgrade Technical Support
Progent is one of the most expert information technology consulting companies for creating email and messaging systems based on Exchange 2000. Progent specializes in helping small and mid-size businesses derive all the benefits of Microsoft Exchange 2000 for typical scenarios including upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 Server support.
Emergency Remote Workforce Data Protection Troubleshooting
24-7 Work at Home Data Protection Consultant Services
Progent can assist small and medium-size companies to plan, install, verify and maintain data protection technology for teleworkers.
Consulting scom 2016 network monitoring
scom 2016 alert tuning Onsite Technical Support
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable uptime for key applications by offering centralized, mixed-platform tracking of IT resources installed across on-premises systems and cloud environments. Progent's SCOM consulting team offers advanced remote and onsite expertise to assist businesses of all sizes to plan, integrate, tune, update and troubleshoot SCOM 2016 deployments. Progent can help your company to migrate to SCOM 2016 from earlier versions of Operations Manager or from other IT infrastructure monitoring platforms, or combine a variety of monitoring tools into a cohesive IT management ecosystem. Progent can also help you extend your SCOM 2016 scope to include resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Wireless Email Information Technology Consulting Companies
Internet Networking Consultants Email Security and Virus Protection
Progent's Microsoft-certified experts have 20 years of experience providing e-mail and integrated email/telephony solutions for companies. Progent provides affordable Microsoft Exchange Server consulting services to enhance email security and virus protection, provide fault tolerant email, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange consulting and support services can assist you in planning and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
PC Desktop Design
Open Now Microsoft and Mac Desktop Information Technology Consultant
Progent can deliver a wide array of affordable consulting and support services to assist your business to deploy, integrate, repair, and manage desktop PCs and notebooks based on Windows, Apple macOS and OS X, or various editions of Linux. Progent can offer onsite or remote technical support for individual machines or laptops or work with you to plan and implement a company-wide migration to new or updated OS platforms and business applications. Progent can also provide engineers and technical workers to assist you to plan for and implement a company relocation or consolidation designed to produce the least possible interruption to your productivity.
Technical Support Services SCVMM 2016 and Nano Server
SCVMM 2016 Storage Replica Online Troubleshooting
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network management products and is designed to provide a unified mechanism for deploying and administering virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can help businesses of any size with any aspect of building, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, help you upgrade smoothly from legacy versions of VMM, design workflows for building and deploying virtual machines and VM hosts, design high-availability compute and storage clusters, connect your datacenter resources with public cloud services, set up virtual switches and load balancers, write and debug PowerShell scripts, and help you assess the strategic business benefits of the latest technologies like Storage Spaces Direct and Host Guardian Service. Progent's hypervisor professionals offer advanced Hyper-V consulting and VMware vSphere expertise.
IT Consulting Meraki 802.11ax Access Point
Meraki MR55 Access Point IT Consultant
Progent's Meraki Wi-Fi AP consultants offer online and onsite support services to assist organizations of all sizes to design, install, maintain, expand or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to configure and support Cisco's Meraki-based wireless networks for environments that can range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products such as switches, ASR routers and firewalls to build a cohesive network infrastructure that delivers the same connectivity, performance, security compliance, ease of management and availability for wired and wireless clients irrespective of their mobility or computing device.
ProSight Remote Server Monitoring Integration Services
ProSight Remote Server Monitoring Remote Support
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your network running at peak levels by checking the health of critical devices that drive your network environment. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT personnel and your assigned Progent consultant so any potential problems can be resolved before they have a chance to disrupt your business.
SQL Server Applications Support
Cybersecurity Firm MS SQL
Progent's Microsoft-certified SQL Server application developers and DBAs offer remote consulting to assist businesses of any size to create, administer, and troubleshoot applications powered by Microsoft's SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server experts can provide help with any phase of the application life cycle in solutions that range from small office databases to N-tier VLDB applications and enterprise-class data warehousing.
Exchange 2016 Outlook on the web Technical Consultant
MCSE Expert Certified Exchange 2016 Security Help and Support
Progent can help your business in all phases of your migration to Exchange 2016 such as planning HA architecture for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; determining storage capacity required for your VMs, mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Consultant Services Shared Help Desk
Online Troubleshooting Virtual Service Desk
Progent's Microsoft certified experts offer several service programs to help mid-size and large companies create a cost-effective and productive in-house Network Support Helpdesk. Progent's consulting services include ROI evaluation, process analysis and improvement, executive reporting, training of in-house staff, and documentation of procedures. Progent's Software Selection and Integration Services help businesses analyze the various top level Help Desk software packages available and determine what products might be too costly, miss key functions, or align poorly with your company's corporate culture. Progent also provides temporary staffing for businesses who want to reinforce their internal Help Desk staff for special projects or to substitute for absent or indisposed personnel.
Windows Server 2022 Virtual Machine Computer Consultant
Microsoft Certified Expert Windows Server 2022 Hotpatching Consultant Services
Progent's certified Windows Server 2022 experts can help your company to design and carry out an efficient upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with an on-prem implementation of Windows Server 2022.
Hornetsecurity Altaro VM Backup Disaster Recovery Online Help
Altaro VM Backup Troubleshooting On-site Technical Support
Altaro VM Backup software from Hornetsecurity provides small businesses a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted architectures and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or onsite consulting services to help you to design, deploy, manage and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup software.
Recovery Services Midsized Business
Expert Midsize Business
Progent provides IT support for mid-size companies with 100 to 250 system clients. The mid-size company or work group has traditionally been an underserved part of the market for IT consulting expertise. The overhead and support delivery practices of large third-party support organizations make them too expensive for the typical small business or small medium business (SMB), which commonly relies on a modest IT budget with which to maintain an information system whose advanced technology and sophistication are frequently comparable to the information systems of much bigger companies. Progent's service delivery model, which takes full advantage of online support, virtual network infrastructure and proactive network monitoring, dramatically reduces the network support costs of a small-medium business while offering the small company with enterprise-level service from professional, world-class experts with background in a broad range of small business network solutions. If your mid-sized organization or small business is searching for levels of network support appropriate for a medium size organization without budgeting big-company costs, contact Progent.
SQL Server 2016 Application Migration Information Technology Consulting
Remote Troubleshooting SQL Server 2016 and Hyper-V
Microsoft SQL Server 2016 offers major improvements in speed, scale, data security, uptime, mobile computing support, and built-in analytics and reporting. Innovations include PolyBase for handling structured and unstructured files in one appliance for data warehousing, Hadoop integration, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to assist organizations of all sizes to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft platforms such as Windows Server, Exchange, SharePoint Server, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.
Microsoft 365 mail flow IT Consultants
Hybrid Microsoft 365 and Exchange Integration Support
Microsoft supports seamless hybrid environments that combine Microsoft 365 and local Exchange deployments. This allows you to have some Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help you with any facet of designing, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is successfully completed on time and within budget.
Consultant Services Lync Server 2013 and Cisco Unified Communications
Lync Server 2013 Front End Server Consult
Microsoft Lync Server 2013, rebranded Skype for Business, allows businesses of all sizes to create a manageable and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing style with instant messaging (IM), presence, audio/video and web conferencing with app sharing, as well as IP-based and PSTN telephony enabled for a broad assortment of stationary PCs and mobile clients. Progent's certified Lync Server 2013 experts and network architects can assist you to assess the business benefits of Lync 2013, design an in-house, cloud-based (with Microsoft Lync Online) or mixed topology suitable for your present and long-term goals, implement Lync 2013 so as to speed up your ROI, and deliver live webinar and onsite training to your IT team and end users. Progent offers expertise in key pieces of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with key Microsoft Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
WiFi 6/6E migration Computer Consulting
802.11 Help and Support
Progent's Wireless Consulting Services offer a fast, affordable way for businesses of all sizes to integrate, manage and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
ASP.NET Core Development Firms
24/7/365 ASP.NET Core Integration Firm
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development system and are able to build or modernize .NET applications quickly and affordably.
Microsoft Certified Partner Co-managed Help Desk Costs IT Consultants
MCSE Expert Certified Service Desk Sharing Economics Support and Setup
Progent's Helpdesk outsourcing and co-sourcing services help organizations to save money, enhance output, and respond rapidly to fast-changing business circumstances.
Internet Security and Acceleration Server Remote Technical Support
Microsoft ISA 2004 Server Computer Engineer
Progent's Microsoft-certified ISA Server consultants have long backgrounds developing Microsoft ISA Server-based security solutions for information systems with multiple sites, mobile users, and mission-critical web applications. Progent's ISA Firewall consultants can help your small business in planning and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your network protection requirements without adversely restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Best Practices Security Consulting Services
Computer Support Company Problem Escalation Through Teamwork
Progent's team of Microsoft and Cisco Certified experts average more than a decade of real-world industry experience, in the trenches of network support, executing a wide range of IT projects for a large mix of customers. Each Progent consultant shares a proven collection of personal best practices which are incorporated into shared leading practices training that Progent teaches its consulting staff. This guarantees that you get not only expert IT help, but also a consultant with proven approaches for applying computer knowledge to repair actual network problems quickly.
Windows Server 2016 Hybrid Configuration Outsourcing
Microsoft Windows Server 2016 Clustering Support and Integration
Progent's Windows Server 2016 disaster recovery consultants can help your organization to plan and deploy a DR solution built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard equipment, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical deployment of a failover cluster quorum witness.
Computer Consulting System Center Operations Manager
SCOM 2012 Application Monitoring Help and Support
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, optimizing and fixing SCOM solutions and can provide companies of any size advanced online or on-premises consulting support for SCOM 2012. Progent can help your company to plan an architecture for SCOM 2012 servers that delivers the performance and availability required to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also help you to install and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or on-premises technical support to help you to remediate serious issues detected by System Center 2012 Operations Manager.
Cybersecurity Contractors MS SQL
Microsoft SQL Server Information Technology Consulting
Progent's Microsoft-certified SQL Server application programmers and DBAs offer remote consulting to help businesses of any size to create, manage, and maintain applications based on the Microsoft SQL Server platform and .NET framework. Progent's SQL Server experts can provide support for any facet of the application life cycle in environments that range from small office databases to VLDB applications and enterprise-class data warehousing.
Cisco Engineer Job Opportunities
After Hours Contract Cisco Consulting Jobs Available
If you are an information technology consultant with technical support expertise, teaming with Progent and helping Progent's clients will expand your abilities through collaboration with our staff of motivated, high-output consulting experts. Progent's concentration on offering IT expertise and technical help to small and midsize businesses will give you the chance to work in depth with decision makers and add significantly to the growth of dynamic organizations. In addition, Progent's virtual office network provides state-of-the-art technology for off-site support and wireless access to allow you to deliver fast fixes when you troubleshoot mission-critical issues.
Online Support Citrix XenDesktop virtual desktops
IT Consultants Citrix Desktop Studio
Citrix has developed a comprehensive line of platforms that deliver enterprise-class manageability, scalability, and responsiveness for virtualizing servers and for centralized distribution of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist you to evaluate the strategic benefits of Citrix virtualization products and can help you plan, test, implement, optimize, and support Citrix solutions.
CrashPlan Backup Consulting
Award Winning BackupAssist Consultant
Progent can provide affordable online access to IT engineers skilled in a broad array of products and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and workstations as well as notebooks and handhelds. Progent can provide help for all major data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take, Mozy, Retrospect, Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can help your company to install, upgrade, or troubleshoot data backup systems for a range of environments including on-premises, edge to datacenter, cloud, or a mix.
Online Technical Support IP-PBX
8800 Series IP Phone Support and Setup
Progent's Cisco certified networking experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
24-7 Infor SyteLine CloudSuite Business Analyst Specialist
Infor SyteLine CloudSuite ERP Engineer
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies more than a quarter century of background assisting manufacturing, distribution and service organizations to manage supply chains and improve the efficiency of critical business processes to get products to market fast and meet customer schedules consistently. Progent can provide the skills of an ERP specialist with over two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or on-premises services that spans from occasional advice to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.
Small Government Professional
Local Government Engineers
Progent has extensive experience delivering a full-spectrum of online network support and urgent troubleshooting services to local governments and schools throughout the U.S. Progent is one of the pioneers in delivering advanced remote IT support and has provided network solutions to organizations in every state. Remote support eliminates travel costs and resolves issues faster than onsite support.
Professionals Private Clouds for Small Businesses
Specialists Private Cloud Virtual Datacenter Hosting
Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small company's production servers in a solution that delivers the maximum level of dependability and scalability and is also simple to migrate to another host. Progent's Private Cloud Hosting and Management services are based on mature virtualization technologies that allow small and midsize businesses with mixed- platform IT systems to save dramatically on the costs of capital investments, infrastructure support, and network administration while achieving world-class reliability and an unprecedented level of vendor independence.
Extended Call Center Consulting
Support Outsourcing Virtual Support Desk
Progent's Shared Help Desk service allows your IT organization to share responsibilities for Help Desk support transparently between your IT staff and Progent's pool of seasoned technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.
Small Office Small Business IT Outsourcing Firms
24/7/365 Network Specialists Small Business
Progent offers businesses of all sizes world-class IT remote or in-person consulting services for information systems based on Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also can provide security consulting for businesses ranging from the small office to the global enterprise.
SMS Server Migration On-site Technical Support
SMS Migration Technical Support
Progent's Microsoft certified consultants offer small and medium size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to install important software rapidly and automatically to specified workers, lower software costs and stay compliant by determining patterns of usage, enhance Windows security by increasing your awareness of weak points and by delivering critical patches, manage your external workforce through accepted standards independent of connection or location, and lower operational expenses by fully utilizing the administrative functions built into Windows. Progent's SMS consulting professionals can show you how to use SMS economically for automated software and application deployment, security patch administration, and resource monitoring management including program and hardware inventory.
Exchange 2000 Upgrade Upgrade Consultants
Microsoft Exchange 2000 Upgrade IT Consulting
Progent is among the most expert information technology consulting firms for creating email and messaging systems powered by Exchange 2000. Progent is skilled in helping small and mid-size businesses get all the benefits of Exchange Server 2000 for typical situations such as updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 administration.
Consulting Short Term IT Staffing
Immediate Staffing Services Consulting Services
Progent's short-term IT staffing services enable you to meet the need for IT professionals without dealing with the costs and delays associated with vetting and recruiting experienced technical workers and without increasing your full-time head count.
Microsoft Desktop Networking Firms
24x7 Microsoft and Mac Desktop Small Office Network Consulting
Progent offers a wide array of cost-effective consulting and support services to assist your company to deploy, configure, troubleshoot, and manage workstations and notebooks based on Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can offer onsite or online assistance for single machines or laptops or work with your business to plan and carry out a company-wide migration to new or updated OS software and business applications. Progent can also provide consultants and technicians to assist your company to plan for and implement an office move or merger designed to produce the least possible disruption of your productivity.
ProSight VM Hosting Engineers
ProSight VM Hosting Services
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small organization's production servers in a solution that delivers the maximum degree of availability and scalability and is in addition simple to migrate to another host. ProSight Virtual Hosting options are built on proven virtualization technologies that enable small businesses with multi- platform IT systems to save significantly on the expense of capital equipment, system support, and IT management while achieving world-class reliability and an unmatched level of vendor flexibility.
Word 2016 Small Business Network Consultant
Excel 2019 Small Business IT Outsourcing Company
Progent's certified Microsoft Office and Microsoft 365 experts can assist businesses to integrate Microsoft Office desktop and Microsoft 365 applications including Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a cohesive productivity solution that offers quick ROI and promotes improved business results. Progent can assist your company to integrate Microsoft Office or Microsoft 365 apps with one another and with other core Microsoft technologies such as SharePoint Server, Exchange Server and SQL Server deployed locally or in the cloud. Progent can also assist you to resolve compatibility issues between various versions of Office desktop and offers live online instruction to individuals and groups.
VLAN Test Lab Specialists
QoS Test Lab Engineer
Progent's Test and Training Lab located at the QTS Colocation Center is available for testing line-of-business applications, developing cost-effective migration procedures, evaluating and tuning performance, designing or verifying business continuity strategies, mitigating compatibility issues, and building training environments for new technologies. For Progent customers without adequate internal resources to assemble effective test systems, the lab cuts capital outlay and engineering risk while keeping vital IT initiatives on schedule.
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