To get fast remote assistance with data security issues, businesses in Allentown Pennsylvania have access to world-class troubleshooting from Progent's security engineers. Progent's remote service staff is ready to provide efficient and economical help with security issues that are impacting the viability of your information system. Progent's accredited security engineers are premier to support systems based on Microsoft, Linux, Apple macOS and OS X, Sun Solaris, and major derivatives of UNIX. Progent's wide range of services covers firewall technology, email security, protected network infrastructure, and disaster recovery preparedness. Progent's support staff has earned the industry's most advanced security certifications including GIAC (Global Information Assurance Certification) and Certified Information Systems Security Professional (CISSP).

Progent provides online security expertise on a by-the-minute basis without minimum minutes and no additional charges for setup or after hours support. By billing per minute and by delivering world-class expertise, Progent's pricing structure keeps costs under control and avoids scenarios where quick fixes result in big charges.

Our System Has Been Attacked: What Can We Do?
Cybersecurity ConsultingIf your business is now fighting a network security emergency, go to Progent's Emergency Online Computer Support to find out how to get immediate assistance. Progent maintains a pool of seasoned network security experts who offer online and onsite support that includes threat containment, mitigation, restoration, forensics, and hardening of your cybersecurity defense to guard against future attacks.

For organizations who have planned beforehand for being hacked, the formal post-attack response procedure outlined by Global Information Assurance Certification is Progent's approved method of reacting to a serious security incident.

Overview of Security Expertise
Coordinating computer security and planning for restoring vital information and functions after an attack demands an on-going effort involving a variety of technologies and procedures. Progent's certified professionals can support your business at whatever level in your efforts to protect your information network, from security audits to creating a comprehensive security plan. Important technologies supported by Progent's security consultants include Planning and Prevention, Information Recovery and Security Forensics, and Managed Protection from Email-Borne Attacks.

Designing and Implementing Secure Environments
Every organization should develop a carefully considered security plan that incorporates both proactive and responsive elements. The pre-attack plan is a collection of precautions that works to minimize security gaps. The post-attack plan specifies procedures to assist IT staff to assess the losses resulting from a breach, repair the damage, record the event, and restore business activity as quickly as feasible. Progent can show you how to design protection into your company operations. Progent can install scanning software, define and build a secure network infrastructure, and recommend procedures and policies to enhance the safety of your information system. Progent's security professionals are available to assist you to configure a firewall, deploy protected offsite connectivity to e-mail and data, and install an efficient virtual private network (VPN).

If your company is looking for an affordable way for outsourcing your security administration, Progent's 24x7 Network Support Packages feature continual remote network monitoring and fast resolution of emergencies.

Hybrid Cloud Solutions
Progent can assist your IT team you to plan, implement, manage and repair enterprise hybrid cloud solutions that incorporate physical and cloud resources and that comply with government data security requirements. (Learn about Progent's Office 365 integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

Data Recovery and Security Forensics
Progent provides expertise in recovering systems and computers that have been hacked, are in question, or have failed because of a security attack. Progent can show you how to assess the damage caused by the breach, return your company to ordinary business operations, and retrieve data lost owing to the attack. Progent's certified engineers can also perform a thorough failure evaluation by going over event logs and using other proven assessment tools. Progent's experience with security consulting minimizes your off-air time and allows Progent to recommend efficient strategies to avoid or mitigate new attacks.

Ransomware Removal and Recovery Services
Progent offers the services of proven ransomware recovery consultants with the knowledge to rebuild an IT network compromised by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock. For more information, visit ransomware removal and recovery expertise.

Progent's Low-Cost Managed Services for Information Security
Progent's affordable ProSight series of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior machine learning tools to guard endpoint devices and physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely escape traditional signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to automate the complete threat progression including blocking, identification, containment, remediation, and post-attack forensics. Top features include one-click rollback with Windows VSS and real-time system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection services deliver economical in-depth protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, device management, and web filtering through cutting-edge technologies incorporated within a single agent managed from a unified console. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP environment that addresses your organization's specific requirements and that helps you achieve and demonstrate compliance with legal and industry data security standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for urgent action. Progent can also help you to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates your backup activities and allows fast recovery of vital files, applications and virtual machines that have become unavailable or corrupted as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can deliver world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to restore your business-critical information. Read more about ProSight DPS Managed Cloud Backup and Recovery.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top data security vendors to provide centralized management and world-class protection for your inbound and outbound email. The powerful structure of Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's onsite gateway device adds a further level of analysis for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall. For more details, see Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host configured and maintained by Progent's network support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hosting environment without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can eliminate as much as 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you’re planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's veteran consultants can provide world-class consulting support in vital areas of computer protection such as:

Security Vulnerability Evaluation and Security Compliance Testing
Progent offers experience with security auditing utilities such as Microsoft Baseline Security Analyzer or LANguard for performing a variety of comprehensive system tests to identify possible security problems. Progent has extensive experience with testing tools and can assist your company to understand assessment reports and respond efficiently. Progent's security consultants also can perform web application validation and can conduct thorough assessments of corporate-wide security to determine your company's compliance with important global security standards such as HIPAA, NIST, and ISO 17799. In addition, Progent can evaluate the strength of your wireless protection covering in-place wireless appliances as well as portable devices. Get additional information concerning Progent's Security Vulnerability Evaluation and Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Expertise
Progent's Cisco CCIE engineers and Cisco CCNP experts can deliver world-class consulting support for Cisco's complete family of security and Virtual Private Network solutions including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Get additional details about Cisco Protection, Virtual Private Network (VPN) and Wireless Help.

Other Firewall and VPN Solutions
As well as being expert in a wide array of network security technologies from Microsoft and Cisco, Progent offers businesses of all sizes top-level engineering services for products from other popular firewall and Virtual Private Network (VPN) vendors. Progent's consultants offer:

Unannounced Intrusion Testing Services
Unannounced penetration checking is a key method for helping organizations to determine how exposed their IT systems are to real-world attacks by showing how thoroughly corporate protection processes and technologies hold up to authorized but unannounced penetration efforts launched by seasoned security engineers utilizing the latest intrusion methods. Get more details concerning Progent's Penetration Testing Services.

CISM Security Consulting Services
Certified Information Security Manager (CISM) Engineers for Allentown PennsylvaniaCertified Information Security Manager defines the core skills and international benchmarks of performance that IT security managers are required to master. CISM offers executive management the confidence that those who have earned their certification possess the background and knowledge to provide effective security administration and consulting support. Progent can offer a CISM-certified consultant to assist your organization in key security disciplines such as data security governance, vulnerability assessment, information protection process management, and incident response management.

Get additional information concerning Progent's Certified Information Security Manager (CISM) Security Support Expertise.

CISSP Security Consulting Services
CISSP Premier System Security Consultants for Allentown PennsylvaniaProgent's CISSP experts are cybersecurity engineers who have been awarded CISSP status as a result of verified experience, extensive study, and formal testing. CISSP Certification recognizes mastery of a worldwide standard for IT security. American National Standards Institute has given the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Areas of knowledge included within CISSP include cybersecurity administration procedures, security architecture and test systems, access control systems, applications development security, operations security, hardware security, cryptography, telecommunications, network security, and business continuity planning.

Read more details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Certified Consultants for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals (ISSAP) for Allentown PennsylvaniaProgent's ISSAP Certified cybersecurity experts have earned ISSAP accreditation after thorough testing and significant hands-on work with information security architecture. ISSAP security experts possess comprehensive understanding of access control mechanisms and methodologies, phone system and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-certified security experts can help your company with all phases of secure network architecture.

Find out more information about Progent's ISSAP Accredited Protected System Architecture Consulting Services.

CISSP-ISSEP Premier Security Engineering Consultants
CISSP-ISSEP certified Cybersecurity ConsultantsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity expert to assist your organization to utilize current system security engineering theory and processes in system development, review and evaluate system security designs based on cybersecurity engineering leading practices, create cohesive system designs that include compliant cybersecurity features for all key system functions, develop efficient design strategies to provide protection for operations, perform comprehensive risk analysis, and propose practical security models that balance your operational requirements with your organization's risk tolerance.

Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

CISA Security Auditor Professional Expertise
Certified Information Systems Auditor Experts for Allentown PennsylvaniaThe Certified Information Systems Auditor accreditation is an important achievement that indicates expertise in network security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential has candidates undergo a comprehensive examination administered by the ISACA international professional association. Progent offers the expertise of a CISA-Certified security engineer trained to help companies in the areas of information systems audit services, information technology governance, systems and architecture planned useful life, IT support, protecting data assets, and disaster recovery planning.

Find out more information concerning Progent's CISA Support Expertise.

CRISC-certified IT Risk Management Experts
CRISC-certified IT Risk Engineers for Allentown PennsylvaniaThe CRISC program was initiated by ISACA in 2010 to verify an IT professional's ability to design, deploy, and maintain IS controls to mitigate network risk. Progent can provide the services of a CRISC-certified engineer to assist you to create and execute a workplace continuity or disaster recovery plan that follows leading practices identified by CRISC and geared to match your company's risk tolerance, business goals, and IT budget. Progent's network risk mitigation services are a good fit the services provided by Progent's CISA-Premier consultants for impartially evaluating your IS management mechanisms and with the services of Progent's CISM consultants for implementing security policies and procedures.

Learn more information about Progent's CRISC Risk Management Consulting.

Global Information Assurance Certification Professional Expertise
Network Security Consultants with GIAC Certification for Allentown PennsylvaniaGIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of IT security engineers. GIAC's mission is to make sure that an accredited security consultant possesses the knowledge necessary to deliver support in vital categories of system, data, and program security. GIAC certifications are acknowledged by companies and institutions throughout the world including U.S. NSA. Progent can provide the support of certified security engineers for any of the security capabilities covered within GIAC certification topics such as assessing security systems, security incident handling, intrusion detection, web services security, and security information and event management (SIEM) solutions.

Find out additional details about Progent's GIAC Information Assurance Services.

Get in Touch with Progent for Computer Security Support
If your business is situated in Allentown Pennsylvania and you need network security support services, phone Progent at 800-993-9400 or refer to Contact Progent.

Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.

Onsite IT Consulting
Progent locations in Philadelphia and Eastern Pennsylvania

City Address Phone Link
Allentown 1275 Glenlivet Drive, Suite 100
Allentown, PA 18106
United States
(484) 656-7222 Allentown Network Support Services
Harrisburg 2225 Sycamore Street
Harrisburg, PA 17111
United States
(717) 999-2880 Harrisburg Network Support Services
Philadelphia 1735 Market Street, Suite 3750
Philadelphia, PA 19103
United States
(267) 592-4430 Philadelphia Network Support Services
Wilmington 1521 Concord Pike (US 202)
Wilmington, DE 19803
United States
(302) 425-9800 Wilmington Network Support Services




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  • 24/7/365 Remote Support Services macOS and OS X
    Apple iPad Online Support

    Progent's consultants can provide Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Entourage and email help, security services, and one-on-one education. Progent can help businesses to migrate to macOS from OS X or earlier versions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone support and iPad synchronization, or moving to Apple's iCloud services. For business environments based solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, configuring and supporting a network infrastructure that is reliable, safe, fast and aligned with your organization's business goals.

  • ransomware removal and restore Consult Consultancy NotPetya ransomware recovery
  • virtual application delivery Consulting 24/7 Citrix virtual desktops Professional

  • Check Point NGFW Firewalls Intrusion Detection
    Compliance Audit Check Point Sandboxing

    Progent's Check Point experts can help you choose and deploy Check Point Software Firewall utilities and appliances powered by Check Point's security platform to offer an economical and efficient security defense for your information network. Progent can also show you how to integrate other Check Point technologies including ZoneAlarm and Check Point Series 80 firewalls with security solutions from other vendors and provide a central stop for continuing network support, maintenance, training, and design services.

  • wireless IP phones and CUCM Setup and Support wireless IP phones and CUCM Integration Services

  • 24/7/365 Cisco wireless VoIP phones and Meraki APs Remote Support Services
    IT Services wireless IP phone configuration

    Cisco's wireless VoIP phones are industrial-grade Wi-Fi devices intended for workers who are on the move within office, warehouse, health-care or other venues where management requires portable phones that offer more control, data security and durability than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Successful integration of Cisco's wireless VoIP phones usually demands that you set up and optimize many components of your wireless environment including wireless access points, switches, Cisco wireless LAN controllers, and call management tools. Progent's Cisco-certified experts offer online and onsite support to help your organization build and administer a Cisco wireless VoIP phone deployment by delivering integration services that range from troubleshooting the configuration of an IP phone or access point to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus.


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