To get fast remote assistance with network security issues, businesses in Allentown Pennsylvania have access to expert support from Progent's security engineers. Progent's online support staff is ready to offer effective and affordable help with security issues that are impacting the productivity of your network. Progent's security consultants are certified to support systems powered by Microsoft Windows, Linux, macOS and OS X, and major derivatives of UNIX. Progent can provide expert support for key security and restoration solutions such as AI-driven End Point Protection and Response, Managed Detection and Response, full system restoration validation and testing, immutable backup, and off-site backup. Progent's broad range of services encompasses firewall expertise, email security, secure system infrastructure, and disaster recovery preparedness. Progent's technical support staff has earned the industry's most advanced security accreditations including CISA and Information System Security Architecture Professional (ISSAP).

Progent offers online security support on a by-the-minute basis without minimum minutes and without additional charges for sign-up or off-hour support. By billing by the minute and by delivering top-level support, Progent's pricing model keeps expenses under control and avoids situations where simple solutions entail big expenses.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way across a network. For this reason, ransomware assaults are commonly launched on weekends and late at night, when support staff may be slower to become aware of a break-in and are least able to organize a rapid and forceful defense. The more lateral progress ransomware can make inside a victim's network, the longer it will require to restore basic IT services and scrambled files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to guide you to take the time-critical first phase in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware engineers can assist you to identify and isolate infected servers and endpoints and protect clean resources from being compromised. If your network has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Hacked: What Can We Do Now?
Network Security Consulting FirmIn case your business is currently fighting a network security emergency other than ransomware, visit Progent's Urgent Remote Network Help to find out how to receive immediate help. Progent has a pool of veteran network security specialists who offer remote and on-premises assistance that includes containment, mitigation, recovery, forensics, and hardening of your cybersecurity defense to guard against future attacks.

For companies who have prepared carefully for an attack, the step-by-step incident handling procedure outlined by Global Information Assurance Certification is Progent's recommended method of handling a serious security penetration.

Introduction to Progent's Security Services
Coordinating network protection plus preparedness for restoring vital information and systems following a security breach requires a continual program involving an array of tools and processes. Progent's security experts can support your business at whatever level in your efforts to protect your information system, from security assessments to designing a comprehensive security strategy. Key technologies covered by Progent's security engineers include Planning and Prevention, Information Restoration and Security Failure Analysis, and Outsourced Protection from E-mail-Based Attacks.

Designing and Building Secure Environments
Every company ought to have a carefully considered security strategy that includes both proactive and reactive steps. The pre-attack plan is a set of precautions that works to reduce security gaps. The post-attack strategy specifies procedures to help IT personnel to inventory the damage caused by a breach, remediate the damage, document the experience, and revive network activity as soon as possible. Progent can show you how to design protection into your company processes. Progent can set up scanning software, create and implement a secure network architecture, and recommend processes and policies to maximize the protection of your information system. Progent's security professionals are ready to assist you to configure a firewall, deploy protected online and mobile access to email and data, and configure an efficient virtual private network.

If you are looking for an affordable way for jobbing out your security management, Progent's Round-the-clock Monitoring Options feature automated remote network monitoring and fast response to problems.

Hybrid Cloud Solutions
Progent can assist your IT team you to plan, implement, manage and repair enterprise hybrid cloud solutions that combine physical and cloud-based resources and that are compliant with government security standards. (Find out about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)

Data Recovery and Failure Analysis
Progent provides skill in restoring systems and computers that have been hacked, are quarantined, or have stopped working because of a security breach. Progent can show you how to determine the damage caused by the breach, return your company to normal functions, and retrieve information compromised as a result of the event. Progent's certified engineers can also perform a comprehensive forensic analysis by going over activity logs and utilizing other proven assessment techniques. Progent's background with security problems minimizes your downtime and permits Progent to suggest effective measures to avoid or mitigate future assaults.

Ransomware Removal and Restoration Expertise
Progent can provide the help of proven ransomware recovery consultants with the skills to reconstruct an IT network victimized by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or MongoLock. To learn more, see ransomware cleanup and recovery services.

Work-from-Home Cybersecurity Consulting
At-home employees commonly utilize their personal devices and usually operate in a poorly secured physical space. This situation multiplies their vulnerability to malware attacks and calls for judicious configuration of firewalls, AV tools, multi-factor authentication, remote monitoring, extensive user education, and the creation of security policies built on best practices. Progent's seasoned team of Work-from-home solutions consultants can help you to design, implement and maintain an effective cybersecurity solution that protects critical IT resources in environments that incorporate remote workers.

Patch Management Services
Progent's managed services for patch management offer organizations of all sizes a flexible and affordable solution for evaluating, testing, scheduling, applying, and documenting updates to your ever-evolving information system. Besides optimizing the security and reliability of your computer environment, Progent's software/firmware update management services allow your in-house IT team to concentrate on line-of-business projects and activities that derive the highest business value from your information network. Find out more about Progent's patch management support services.

Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered threat management platform that features AI software and professional services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be installed in a few minutes to defend endpoints against increasingly sophisticated cyberthreats including ransomware, familiar and new malware, trojan viruses, hacking tool sets, memory exploits, malicious scripts, destructive macros, and living-off-the-land abuse. Progent is a SentinelOne Partner and dealer and manages thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is invariably the first incident response software deployed by Progent to provide control and visibility of a client's network at the outset of a ransomware emergency. For more information, refer to Progent's SentinelOne-based Extended Detection and Response expertise.

Expertise with Horizon3.ai's NodeZero PEN Testing Platform
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that can deliver continuous, concurrent, automated assessment of your internal and perimeter network so you can find, rank, remediate, and confirm security vulnerabilities before malicious hackers can exploit them. Progent offers the support of a NodeZero Certified Operator (NCO) who can help you to use NodeZero to perform comprehensive pentests of your perimeter and your internal network so you can evaluate your present security posture. Progent's NodeZero experts can also help you to strengthen your network security and can assist you to plan and deploy a unified cybersecurity ecosystem that streamlines management and delivers maximum cyber defense for on-premises, cloud-based, and perimeter IT resources. To learn additional information about Progent's vulnerability analysis solutions based on on NodeZero's penetration test products, refer to Consulting Support for NodeZero's PEN Test Products.

Stealth Penetration Security Testing Services
Stealth penetration testing is a key component of any comprehensive IT system security plan. Progent's security experts can perform extensive intrusion checks without the awareness of your organization's internal IT resources. Unannounced penetration testing shows whether current security monitoring tools such as intrusion incident warnings and event history analysis are correctly set up and actively observed. Progent can implement ongoing autonomous PEN testing to map your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, stolen credentials, missing patches, and dangerous product defaults can be chained together by hackers into the multi-vector attacks common to the latest versions of ransomware. Get additional information about Progent's Stealth Penetration Testing Experts.

Progent's Fixed-price Managed Services for Information Security
Progent's low-cost ProSight family of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes SentinelOne's next generation behavior machine learning tools to guard endpoint devices and physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely evade traditional signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to manage the complete malware attack lifecycle including filtering, detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection managed services deliver affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device management, and web filtering through leading-edge technologies incorporated within one agent accessible from a single console. Progent's security and virtualization experts can assist your business to design and configure a ProSight ESP deployment that meets your organization's specific needs and that allows you demonstrate compliance with government and industry information protection standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for immediate action. Progent's consultants can also help your company to install and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup
Progent has worked with leading backup technology companies to create ProSight Data Protection Services, a family of subscription-based offerings that provide backup-as-a-service (BaaS). All ProSight DPS products manage and monitor your data backup operations and allow transparent backup and fast recovery of important files/folders, apps, system images, plus virtual machines. ProSight DPS lets you avoid data loss caused by equipment failures, natural calamities, fire, cyber attacks like ransomware, human mistakes, ill-intentioned insiders, or application bugs. Managed backup services in the ProSight Data Protection selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent consultant can assist you to identify which of these fully managed services are best suited for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top data security companies to deliver centralized management and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a further layer of inspection for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA service plans utilize Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo supports one-tap identity confirmation with iOS, Google Android, and other personal devices. Using Duo 2FA, whenever you sign into a secured online account and give your password you are requested to verify your identity via a device that only you possess and that uses a separate network channel. A broad selection of out-of-band devices can be used as this second means of authentication such as an iPhone or Android or watch, a hardware token, a landline telephone, etc. You may register several verification devices. To find out more about Duo two-factor identity authentication services, see Duo MFA two-factor authentication (2FA) services for at-home workers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure Tier III data center on a fast virtual machine host configured and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hardware solution without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or domains and warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time spent searching for critical information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you're making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.

Specialized Security Expertise Available from Progent
Progent's certified engineers offer unique specialized help in key areas of network protection including:

Information Risk Evaluation and Security Compliance Testing
Progent provides expertise with information risk evaluation tools like Microsoft Baseline Security Analyzer and LANguard for performing a set of comprehensive network tests to reveal potential security gaps. Progent has broad skills with scanning tools and can help your company to understand assessment reports and respond efficiently. Progent's security engineers also can perform web software validation and can conduct thorough assessments of corporate-wide security to assess your company's compliance with major industry security specifications including FISMA, PCI, and ISO. Also, Progent can assess the strength of your wireless protection including stationary wireless appliances plus portable handsets. Get the details concerning Progent's Information Risk Audits and Compliance Testing.

Cisco Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wireless Consulting
Progent's Cisco CCIE engineers and Cisco CCNP experts can provide in-depth technical expertise for Cisco's entire family of protection and Virtual Private Network solutions such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed APs, and Catalyst family switches. Find out more information about Cisco Protection, VPN and Wireless Consulting.

Additional Firewall and VPN Consulting Services
In addition to being expert in a wide array of security technologies available from Microsoft and Cisco, Progent offers organizations of any size top-level consulting for products from other major firewall and Virtual Private Network (VPN) vendors. Progent's engineers offer:

Certified Information Security Manager Security Consulting Expertise
Certified Information Security Manager (CISM) Consultants for Allentown PennsylvaniaCertified Information Security Manager identifies the basic skills and worldwide benchmarks of service that information security professionals are required to master. It offers executive management the confidence that consultants who have earned their certification possess the experience and knowledge to offer effective security administration and engineering support. Progent can offer a CISM consultant to help your organization in critical security areas including information protection governance, risk management, information security program control, and crisis response support.

Read additional details about Progent's Certified Information Security Manager (CISM) Security Consulting Assistance.

Certified Information Systems Security Professionals (CISSP) Security Support Expertise
CISSP Premier Network Security Engineers for Allentown PennsylvaniaProgent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have been awarded CISSP accreditation through verified experience, extensive study, and exhaustive examination. CISSP Certification recognizes mastery of an international standard for information security. American National Standards Institute has granted the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Areas of expertise included under CISSP include cybersecurity management practices, security architecture and test systems, connection permission systems, applications development security, business processes security, hardware security, encryption, communications, network security, and disaster recovery planning.

Find out additional details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Premier Experts for Secure System Architecture
CISSP Information Systems Security Architecture Professionals (ISSAP) for Allentown PennsylvaniaProgent's ISSAP Premier security consultants are specialists who have earned ISSAP accreditation after thorough examination and significant hands-on work with network security architecture. ISSAP consultants have acquired in-depth understanding of access control mechanisms and methodologies, phone system and network protection, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security specialists can help your business with all aspects of architecture security.

Read more details about Progent's ISSAP Accredited Protected System Architecture Consulting Services.

CISSP-ISSEP Certified Security Engineering Experts
CISSP-ISSEP certified Cybersecurity ConsultantsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity consultant to assist your organization to follow current system security engineering principles and processes in system development, evaluate system security designs based on cybersecurity engineering best practices, produce cohesive system designs that include compliant security features for all critical system functions, develop efficient configuration strategies to provide operational security, perform in-depth risk analysis, and recommend realistic cybersecurity models that balance your operational requirements with your organization's risk tolerance.

Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor (CISA) Consulting Expertise
Certified Information Systems Auditor Engineers for Allentown PennsylvaniaThe Certified Information Systems Auditor (CISA) accreditation is a prestigious qualification that indicates mastery in IS security auditing. Accredited by the American National Standards Institute, the CISA credential has candidates pass a comprehensive test overseen by the ISACA professional group. Progent offers the services of a CISA-Certified security professional trained to assist companies in the fields of IS audit process, information technology enforcement, network assets and infrastructure planned useful life, information technology service delivery, safeguarding data assets, and disaster recovery preparedness.

Get more information concerning Progent's Certified Information Systems Auditor Consulting Expertise.

CRISC Risk Management Consultants
CRISC-certified Risk Consultants for Allentown PennsylvaniaThe Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to verify a consultant's skills to plan, deploy, and support IS controls to mitigate network risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to develop and carry out a workplace continuity strategy based on industry best practices promoted by CRISC and geared to match your organization's risk tolerance, business goals, and IT budget. Progent's network risk management expertise is complementary to the support provided by Progent's CISA-Premier consultants for impartially auditing your IT management mechanisms and also with the services of Progent's CISM-certified consultants for defining security policies and procedures.

Find out the details concerning Progent's CRISC-certified IT Risk Management Expertise.

Global Information Assurance Certification Professional Services
Security Experts with GIAC (Global Information Assurance Certification) for Allentown PennsylvaniaGIAC was founded in 1999 to certify the knowledge of computer security professionals. GIAC's goal is to ensure that a certified security consultant possesses the skills appropriate to provide support in vital categories of system, information, and application software security. GIAC certifications are acknowledged by businesses and government organizations throughout the world including U.S. NSA. Progent offers the assistance of GIAC certified consultants for all of the network security services covered under GIAC certification programs such as assessing networks, security incident handling, intrusion detection, web services security, and security information and event management (SIEM) solutions.

Find out more details about Progent's GIAC Information Assurance Services.

Get in Touch with Progent for Network Security Support
If your company is located in Allentown Pennsylvania and you want computer security support services, call Progent at 800-993-9400 or visit Contact Progent.

Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.

Onsite IT Consulting
Progent locations in Philadelphia and Eastern Pennsylvania

City Address Phone Link
Allentown 1275 Glenlivet Drive, Suite 100
Allentown, PA 18106
United States
(484) 656-7222 Allentown Network Support Services
Harrisburg 2225 Sycamore Street
Harrisburg, PA 17111
United States
(717) 999-2880 Harrisburg Network Support Services
Philadelphia 1735 Market Street, Suite 3750
Philadelphia, PA 19103
United States
(267) 592-4430 Philadelphia Network Support Services
Wilmington 1521 Concord Pike (US 202)
Wilmington, DE 19803
United States
(302) 425-9800 Wilmington Network Support Services




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    Progent's Cisco-certified wireless technology consulting experts can help organizations to configure, manage, and troubleshoot Cisco wireless devices such as Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.

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  • Emergency Consultant Services UNIX
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    Progent's Sun Solaris platform consulting experts provide small and mid-size businesses and developers support for administering and supporting Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization contact with Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience offers you a convenient one-stop source to show you how to create and maintain a secure and reliable mixed-platform network and communications solution that supports Solaris and Microsoft interoperability by combining MS Windows with popular variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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  • SQL Server 2014 Resource Governance Integration
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    Microsoft SQL Server 2014 includes major enhancements in key areas such as speed, availability, compliance, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and onsite consulting services including system design, deployment, administration, remediation, and application development services to help organizations of all sizes to realize fast return from their SQL Server 2014 investment.

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    Microsoft Small Business Server is a low-cost collection of server products that offers the foundation for a feature-rich but manageable information. The technical demands of the Microsoft .NET components included with Small Business Server 2011 calls for a computer support expert with real-world experience designing and integrating seamless, end-to-end business technology solutions. Progent's Microsoft Small Business Server consultants have an average of over 10 years of background integrating computer networks based on Microsoft products. This experience assures you results in installing, managing, and troubleshooting IT solutions that include the Microsoft Small Business Server suite of servers and productivity software.

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    Progent imposes no minimum charge and asks no retainer for services delivered during regular business hours. Progent's one-minute granularity eliminates large bills for fast repairs so you won't be tempted to permit minor problems to fester. .

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    Progent offers national urgent phone support and consulting services for businesses that operate networks powered by variants of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft products. Remote technical support offers optimum return for your IT budget by preserving client productivity and shortening the hours charged for network repair services. Advanced online access utilities and skilled technicians and engineers allow Progent to handle the majority of IT problems without wasting time and expense by going to your site. In the vast majority of situations your IT issues can be remediated over the phone or via a combination of telephone support and online network analysis. Progent can make available Cisco CCIE network engineers and CISM certified security professionals to assist you with the toughest network issues.

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    Hyper-V 2016 utilizes core technologies initially developed for and proven on Microsoft Azure, one of the world's largest public clouds. This pedigree significantly improves the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving data security, availability, expandability, manageability, reliability and recoverability. Progent's Microsoft-certified consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your business, set up pilot systems to confirm the ability of Hyper-V 2016 to run your critical applications, design a cost-effective network topology for a cloud-centric or hybrid deployment, create and carry out a non-disruptive upgrade strategy, educate your IT administration and technical support personnel, and deliver as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 investment delivers maximum business benefit.

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    Progent's managed services for software and firmware patch management provide organizations of all sizes a versatile and affordable solution for evaluating, validating, scheduling, applying, and documenting updates to your servers, peripherals {like printers and scanners, infrastructure appliances such as routers and wireless access points, and IoT devices like sensors and robotics.

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    Progent can help your company to plan and implement an efficient transition from a Solaris-based IT system to a network based on MS Windows and suited for supporting Microsoft's powerful office productivity software, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco consultants and software development experts can assist you to preserve your data and reduce productivity disruption by developing an effective transition strategy that protects your existing assets in Solaris application and infrastructure. UNIX-to-Windows transition support services offered by Progent include evaluation of existing environment, transition strategy and testing, Microsoft Exchange migration support, data and application software porting, and server and storage system migration and economization.

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  • Hornetsecurity Altaro VM Backup and VMware Network Engineer
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    Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and affordable solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted architectures and also enables cost-effective cloud backup to Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or onsite consulting services to assist you to plan, install, optimize and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup.

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    Monitoring and Reporting Support and Help

    Remote 24x7 monitoring, proactive alerts, and actionable reports are crucial to preserving the proper operation of your network and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of all sizes can afford a degree of protection that was once limited to enterprises. Progent offers several RMM options delivered as low-cost service packages designed to assist you to identify and resolve a an array of network issues before they can hurt productivity.

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    Progent's certified cybersecurity experts can run security reviews of enterprise-wide security to determine your company's cybersecurity profile adherence to key international cybersecurity standards. Progent can provide subscription-based managed services for security monitoring and response, on-demand company-wide security reviews, and focused security assessments for specific areas of cybersecurity such as Active Directory or cloud applications. Progent's accredited security engineers can also conduct comprehensive information security audits to determine your company's compliance with key industry security standards including HIPAA, NIST, and ISO 17799.

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    Progent's Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized company deploy and support Cisco's security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the flexibility to expand with your changing business requirements. Progent's Cisco-Premier network consultants are familiar with Cisco's complete family of products targeted at preventing data pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can help you deploy Cisco technology to get safe connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control framework for user authentication, authorization, and accounting from a graphical Web interface.

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    Progent can assist small and medium-size businesses to implement and troubleshoot conferencing platforms to allow their at-home workforce to communicate productively with fellow workers and customers.

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    Progent's ProSight Email Guard solution uses the technology of top data security companies to provide web-based management and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a further layer of inspection for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall.

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    Progent can assist you to design a migration to Microsoft Teams from Skype for Business or Lync Server and configure, administer, and debug a cloud-based or mixed implementation of Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.

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    Progent's Wireless Consulting Services offer a fast, economical option for companies of any size to configure, manage, monitor and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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    Progent offers the support of a certified VMware VCDX consultant to help your organization design, deploy, administer and troubleshoot VMware vSphere and vCloud-based virtualization solution for local networks, private and public clouds, or hybrid deployments. Progent can provide world-class expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent offers in-depth understanding of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud Suite used for managing private and public cloud and hybrid cloud solutions that deliver high uptime, data security, and disaster recovery.

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    Ubiquiti's UniFi line of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi appliances running across multiple venues with any number of APs can be remotely configured and managed using free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, optimization, debugging, monitoring, and reporting. Progent offers the expertise of seasoned wireless professionals who can assist you to assess the value of Ubiquiti's UniFi technology for your business and assist you to design, deploy, administer, and maintain your UniFi solution.

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    Progent's consultants can help you with every phase of Microsoft Azure migration such as needs definition, readiness evaluation, system architecture, pre-production testing, deployment, centralized management, performance tuning, license management, disaster recovery preparedness, security planning, and compliance validation. Progent can help your IT staff to configure and troubleshoot firewalls and VPN tunnels so that your users can securely connect to Azure resources, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also help you to create a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure-based services.

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    Cisco's Meraki family of switches are designed for sites that go from small branches to campuses. Progent's Cisco-certified CCIE consultants offer affordable online consulting expertise to help your company to plan and deploy an efficient network solution that incorporates Meraki MS switches, streamline network administration with Meraki's cloud-based management architecture, configure policies to maintain security and compliance, develop and validate a disaster recovery strategy, and troubleshoot issues associated with any aspect of your Meraki deployment. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to create a cohesive networking infrastructure.

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    Progent can help companies of any size to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower hardware investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to understand the benefits and limitations of various cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local apps and resources and ensure you avoid the common mistakes small companies make when migrating to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Android smartphones and tablets.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.


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