For immediate online help with network security issues, businesses in Allentown Pennsylvania have access to world-class support from Progent's certified security engineers. Progent's remote support staff is available to provide fast and economical assistance with security emergencies that threaten the productivity of your information system. Progent's accredited consultants are premier to support environments based on Windows, Linux, macOS and OS X, Sun, and major versions of UNIX. Progent's wide selection of services addresses firewall expertise, email filtering and encryption, protected system infrastructure, and business continuity planning. Progent's support staff has earned the world's top security credentials including Certified Information Systems Auditor and Certified Information Systems Security Professional.

Progent offers online security support on a per-minute basis with no minimum minutes and without extra charges for sign-up or after hours service. By billing per minute and by providing top-level help, Progent's pricing model keeps expenses under control and avoids scenarios where simple fixes turn into major expenses.

Our System Has Been Hacked: What Do We Do?
Cybersecurity ConsultingIf your network is now faced with a network security crisis, refer to Progent's Urgent Remote Computer Help to see how to receive fast help. Progent has a team of seasoned cybersecurity experts who offer remote and on-premises assistance that includes containment, mitigation, recovery, forensics, and enhancement of your security posture to guard against future attacks.

For companies that have prepared carefully for an attack, the step-by-step incident handling model outlined by Global Information Assurance Certification is Progent's recommended method of responding to a serious security penetration.

Introduction to Progent's Security Expertise
Coordinating computer protection plus preparedness for recovering vital data and functions after a security breach demands a continual process that entails a variety of technologies and processes. Progent's security experts can help your organization at all levels in your attempt to guard your IT system, ranging from security audits to designing a complete security plan. Key technologies covered by Progent's security engineers include Planning and Prevention, Information Restoration and Security Forensics, and Outsourced Filtering of Email-Based Attacks.

Planning and Building Secure Environments
Any business should develop a carefully thought out security strategy that incorporates both preventive and reactive steps. The proactive strategy is a set of precautions that helps to minimize security gaps. The post-attack strategy defines activities to assist IT staff to evaluate the damage resulting from an attack, repair the damage, record the experience, and restore business activity as soon as feasible. Progent can advise you how to build security into your business operations. Progent can configure scanning utilities, define and build a safe IT architecture, and propose processes and policies that will optimize the protection of your information system. Progent's security professionals are available to help you to set up a firewall, design secure offsite connectivity to email and information, and configure an efficient virtual private network (VPN).

If your company is looking for an economical option for jobbing out your security management, Progent's 24x7 Network Support Packages include continual remote system monitoring and fast resolution of problems.

Hybrid Cloud Solutions
Progent can assist your company you to design, deploy, administer and repair enterprise hybrid cloud solutions that combine local and cloud-based resources and that comply with government and industry data security standards. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)

System Recovery and Failure Analysis
Progent offers expertise in recovering networks and computers that have been hacked, are suspect, or have failed as a result of a security attack. Progent can show you how to evaluate the damage resulting from the assault, return your company to ordinary functions, and retrieve data lost owing to the assault. Progent's security specialists can also manage a comprehensive forensic analysis by going over activity logs and using other proven assessment techniques. Progent's background with security issues minimizes your downtime and permits Progent to recommend efficient strategies to prevent or mitigate future assaults.

Ransomware Removal and Recovery Services
Progent offers the help of experienced ransomware recovery consultants with the knowledge to restore a network damaged by a ransomware virus such as Ryuk, Dharma, Hermes, or MongoLock. For more information, see ransomware cleanup and restoration consulting.

Work-from-Home Security Solutions
At-home employees typically use their own devices and often work in a unsecured physical area. This increases their vulnerability to cyber attacks and calls for judicious deployment of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, thorough end-user training, and the creation of policies based on best practices. Progent's veteran team of Work-from-home solutions consultants can help you to design, deploy and maintain an effective security solution that guards critical IT resources in networks that include an at-home workforce.

Software/Firmware Update Management Services
Progent's support services for software and firmware patch management provide businesses of all sizes a versatile and affordable alternative for assessing, validating, scheduling, applying, and tracking updates to your dynamic IT system. Besides optimizing the security and reliability of your IT network, Progent's software/firmware update management services permit your IT team to focus on more strategic initiatives and tasks that derive maximum business value from your information network. Find out more about Progent's patch management support services.

Progent's Flat-rate Managed Services for Information Security
Progent's value-priced ProSight line of managed services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates SentinelOne's cutting edge behavior-based machine learning tools to defend endpoints as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to address the entire malware attack progression including protection, detection, containment, remediation, and post-attack forensics. Top features include single-click rollback with Windows VSS and automatic system-wide immunization against new threats. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint control, and web filtering through cutting-edge technologies incorporated within a single agent accessible from a single control. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP environment that addresses your organization's unique requirements and that helps you achieve and demonstrate compliance with government and industry information security standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent can also help you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

ProSight DPS: Managed Backup and Recovery
Progent has partnered with leading backup technology vendors to create ProSight Data Protection Services, a portfolio of management offerings that provide backup-as-a-service. All ProSight DPS services automate and track your backup processes and allow non-disruptive backup and fast restoration of vital files, apps, images, plus VMs. ProSight DPS lets you protect against data loss resulting from hardware failures, natural disasters, fire, malware such as ransomware, user error, ill-intentioned employees, or software bugs. Managed services available in the ProSight DPS portfolio include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can help you to determine which of these fully managed backup services are best suited for your network.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading information security vendors to provide centralized management and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication managed services incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Android, and other out-of-band devices. With 2FA, whenever you log into a secured online account and enter your password you are asked to confirm who you are on a device that only you possess and that is accessed using a different ("out-of-band") network channel. A broad range of devices can be utilized for this added means of ID validation including an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You can register multiple verification devices. For details about ProSight Duo two-factor identity authentication services, go to Duo MFA two-factor authentication (2FA) services for teleworkers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be moved immediately to a different hardware environment without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youÔŅĹre planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's certified consultants offer unique specialized help in key areas of computer security including:

Vulnerability Audits and Compliance Testing
Progent offers expertise with security evaluation tools like Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a set of comprehensive network scans to reveal possible security problems. Progent has broad experience with these and similar tools and can assist your company to analyze assessment reports and respond efficiently. Progent's certified security consultants also offer web software testing and can perform expert assessments of enterprise-wide security to determine your organization's compliance with important worldwide security standards such as FISMA, NIST, and ISO 17799. Also, Progent can evaluate the strength of your wireless protection including stationary wireless appliances plus portable devices. Get the details about Progent's Vulnerability Audits and Security Compliance Assessment.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Consulting
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can deliver in-depth technical expertise for Cisco's complete range of security and VPN products such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, protected high-speed and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed access points, and Catalyst family switches. Find out the details about Cisco Protection, Virtual Private Network and Wireless Expertise.

Additional Firewall and Virtual Private Network (VPN) Solutions
As well as supporting a broad range of protection technologies from Microsoft and Cisco, Progent offers businesses of all sizes advanced support for security products from other popular firewall and Virtual Private Network (VPN) vendors. Progent's engineers can provide:

Stealth Penetration Testing Services
Unannounced intrusion testing is a valuable method for helping companies to determine how susceptible their IT environments are to potential attacks by testing how thoroughly network security policies and technologies hold up to planned but unpublicized intrusion attempts launched by veteran security specialists utilizing advanced hacking methods. Read more details concerning Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Consulting Services
CISM Engineers for Allentown PennsylvaniaCISM identifies the basic competencies and worldwide standards of service that computer security managers are expected to master. CISM provides executive management the assurance that consultants who have been awarded their accreditation possess the background and skill to offer effective security management and engineering support. Progent can offer a CISM-certified support professional to help your enterprise in critical security areas including information security governance, risk management, information protection program management, and crisis handling management.

Learn additional details about Progent's Certified Information Security Manager (CISM) Security Support Expertise.

CISSP Security Support Expertise
CISSP Certified Network Security Professionals for Allentown PennsylvaniaProgent's CISSP experts are security specialists who have earned CISSP accreditation as a result of verified experience, rigorous study, and exhaustive testing. CISSP qualification indicates expertise in a worldwide standard for information security. American National Standards Institute has granted the CISSP status official recognition in the field of information security under ISO/IEC 17024. Fields of expertise included within CISSP include cybersecurity management practices, security architecture and models, connection permission systems, applications development security, operations security, physical security, cryptography, telecommunications, Internet security, and business continuity planning.

Read additional information about Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Premier Consultants for Secure Network Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Allentown PennsylvaniaProgent's ISSAP Certified cybersecurity experts have earned ISSAP accreditation after thorough examination and extensive experience. field experience with information security design. ISSAP consultants have in-depth knowledge of access control mechanisms and techniques, phone system and network protection, cryptography, requirements analysis, BCP and DRP, and physical security integration. Progent's ISSAP-certified security consultants can assist your business with all aspects of architecture security.

Read more information about Progent's ISSAP Certified Protected Network Infrastructure Engineering Services.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ExpertsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity expert to help your organization to follow modern system security engineering principles and processes in system development, evaluate system security designs based on cybersecurity engineering best practices, produce cohesive system designs that include compliant cybersecurity mechanisms for all critical system functions, define effective design strategies to provide protection for operations, perform comprehensive risk analysis, and recommend realistic cybersecurity models that balance your operational goals with your organization's risk tolerance.

Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

Certified Information Systems Auditor Support Services
Certified Information Systems Auditor Consultants for Allentown PennsylvaniaThe Certified Information Systems Auditor accreditation is a prestigious achievement that indicates expertise in IS security audit and control. Accredited by ANSI, the CISA accreditation has consultants undergo a comprehensive test administered by the ISACA international professional group. Progent offers the services of a CISA-Certified security engineer able to help businesses in the fields of information systems audit services, IT administration, systems and infrastructure planned useful life, information technology service delivery, protecting data resources, and business continuity preparedness.

Learn additional details about Progent's Certified Information Systems Auditor (CISA) Support Services.

CRISC Risk Mitigation Specialists
CRISC Risk Engineers for Allentown PennsylvaniaThe Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to verify a consultant's ability to design, deploy, and maintain information system controls to mitigate risk. Progent can provide the services of a CRISC-certified consultant to assist your company to develop and execute a workplace continuity strategy based on leading practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget. Progent's network risk mitigation services are complementary to the services provided by Progent's CISA-Premier security engineers for impartially auditing your IS management design and also with the expertise of Progent's CISM experts for defining company-wide security policies.

Get more information concerning Progent's CRISC-certified Risk Management Consulting.

GIAC (Global Information Assurance Certification) Professional Services
Security Experts with GIAC Certification for Allentown PennsylvaniaGlobal Information Assurance Certification was established in 1999 to validate the knowledge of computer security professionals. GIAC's goal is to verify that a certified professional has the skills appropriate to deliver support in vital categories of system, data, and application security. GIAC certifications are recognized by businesses and government organizations around the world including U.S. National Security Agency. Progent offers the assistance of GIAC certified security engineers for all of the network security disciplines addressed within GIAC accreditation topics such as assessing perimeters, security incident response, traffic analysis, web services security, and security information and event management (SIEM) solutions.

Learn additional information concerning Progent's GIAC Information Assurance Services.

Contact Progent for Computer Security Help
If your company is located in Allentown Pennsylvania and you want cybersecurity consulting, telephone Progent at 800-993-9400 or visit Contact Progent.

Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.

Onsite IT Consulting
Progent locations in Philadelphia and Eastern Pennsylvania

City Address Phone Link
Allentown 1275 Glenlivet Drive, Suite 100
Allentown, PA 18106
United States
(484) 656-7222 Allentown Network Support Services
Harrisburg 2225 Sycamore Street
Harrisburg, PA 17111
United States
(717) 999-2880 Harrisburg Network Support Services
Philadelphia 1735 Market Street, Suite 3750
Philadelphia, PA 19103
United States
(267) 592-4430 Philadelphia Network Support Services
Wilmington 1521 Concord Pike (US 202)
Wilmington, DE 19803
United States
(302) 425-9800 Wilmington Network Support Services




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    If your company has a Sun Solaris environment or a multi-OS network, Progent's CISM and CISSP-certified consultants can help your entire enterprise in a wide range of security areas such as security administration procedures, security design and strategies, connection management products and techniques, software development security, business processes security, hardware security, communications, network and web security, and business continuity planning. CISM and ISSAP stipulate the basic competencies and international standards of performance that network security professionals are expected to master. These accreditations give IT management the confidence that those who have achieved their CISM or ISSAP qualification have demonstrated the background and theory to deliver effective security support and engineering services.

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    Progent's Power BI consultants can assist you to design, deploy, manage, enhance or troubleshoot your Power BI environment. Progent can also help you to prep your source data for Power BI reports and dashboards. Progent can assist you implement and manage a local, cloud based, or hybrid architecture for Power BI.

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    Microsoft Small Business Server (SBS) is an affordable suite of essential servers that provides the foundation for a feature-rich but manageable IT network. The IT sophistication of the Microsoft .NET products included with Microsoft Small Business Server requires a network support expert with hands-on experience planning and building cohesive, comprehensive business network solutions. Progent's Small Business Server consultants have an average of over 10 years of background supporting business systems powered by Microsoft technology. This expertise assures you results in deploying, administering, and repairing IT environments that include the Microsoft Small Business Server suite of servers and applications.

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    Progent can assist companies of all sizes to move all or part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and reduce hardware investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud networking architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and ensure you sidestep the typical mistakes small companies make when migrating to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Google Android smartphones and tablets.

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    Progent's certified Microsoft Office Word and Microsoft 365 Word consultants offer a broad range of affordable remote support services to help you to maintain your current Microsoft Office Word solution or assist you to move to a newer release of Office Word. Support available from Progent's experts include VBA software development, identifying and resolving compatibility problems between various releases of Word, interfacing Office Word with different Microsoft Office apps like Office Excel and Outlook or with 3rd-party data sources and add-ons,network optimization for dependable. reliable cloud access, security consulting, smart phone and tablet integration, and online training classes tailored for individuals or groups.

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    Progent's Test and Training Lab located at the QTS Data Center can be used for piloting line-of-business applications, creating efficient system upgrade methodologies, assessing and optimizing performance, designing or verifying disaster recovery strategies, resolving compatibility problems, and building training systems for the latest technologies. For Progent clients without sufficient internal resources to assemble effective pilot systems, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping vital IT initiatives on schedule.

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    Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide web-based control and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper level of analysis for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter.

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    Progent offers small and mid-size organizations professional support for Intrusion Protection Systems and IPsec VPN technology from major firewall and Virtual Private Network security companies such as Check Point Software, Juniper Networks, and SonicWall. Progent can show you how to design a detailed security strategy and choose the right products from a variety of vendors to support your security objectives while staying within your spending restraints.

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    Progent's ProSight Virtual hosting services provide small and midsize companies a range of benefits such as reduced capital costs, reductions in operational costs, better management focus, world-class security, enhanced availability, and business continuity.

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    Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks firewall appliances to create a modern security ecosystem that extends across your on-premises and cloud-based resources and guards any user anywhere with any endpoint device.

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    Progentís professionals provide experience in multiple technologies relevant to mobile networking such as network architecture, Activesync, wireless security, mobile email, Windows Mobile, RIM Blackberry, and wireless application development. Progent's Microsoft certified experts can save your business time and money by applying their wireless background to help you select and integrate wireless access solutions that make sense for your business. Progent can also optimize your IT infrastructure so that wireless handhelds perform better.

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    Progent can help you plan and implement a smooth move to Microsoft Dynamics GP/Great Plains so that you preserve your information, strengthen your protection, modernize your analytics, take complete advantage of Microsoft Office integration, and reduce business interruption by creating and executing a smart migration plan. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can improve your company reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create custom line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP.

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    Progent's Windows Server 2016 disaster recovery experts can assist you to design a DR system built around Microsoft's cloud-tested Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using low-cost equipment, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a stretch cluster quorum witness.

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    Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to get an unbiased evaluation of the health of their network. Based on a selection of the leading remote monitoring and management tools in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how well the deployment of your core infrastructure assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI like a cleaner and safer AD implementation. Both options also provide the long-term advantages of advanced remote network monitoring and management (RMM) technology. These advantages can include simpler network management, improved compliance with information security regulations, higher utilization of IT resources, faster troubleshooting, more reliable backup and recovery, and increased uptime.

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    Progent's certified database application developers can provide businesses of any size remote DBA and programming services for leading database products such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support offered by Progent include installation and integration, database design and coding, management support, synchronization solutions, storage management, performance optimization, data migration, information security, backup/restore systems, problem solving, and webinar training.

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    This page includes current information on security threats, fixes, and best practices. Contact Progent if your organization needs help defending your network against the latest cybersecurity threats.

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    For small and midsize businesses, network security and compliance is excessively complex to stay ahead of but too dangerous to overlook. The largest biggest institutions have been hacked, and the leading cloud service providers have occasionally been taken down. It seems like there's no place to hide. Progent makes it affordable for smaller companies to implement vital security tasks successfully by offering the advantage of billable time to the nearest minute without any minimum billing for remote help. This means you have the help of a world-class information expert to provide just the help you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any aspect of network security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data loss and data leak prevention, regulatory compliance reporting, and designing a complete security strategy.

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    Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup solution can include a purpose-built hardware storage device built by Barracuda or a software-based appliance with comparable functionality but which uses your existing storage infrastructure. Barracuda Backup protects critical company data generated locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to help your business to plan, integrate, operate and repair a backup and disaster recovery solution based on Barracuda technology.

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    Unified Single Number Reach Support

    Cisco Cisco Unified Communications Manager (CUCM or Unified CM), previously named CallManager, acts as the heart of Cisco's communications and collaboration solution. Cisco Unified CM and Cisco Unified Communications Manager Express provide a modern IP-PBX by integrating with unified messaging apps such as Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's Cisco-certified consultants offer effective and budget-friendly remote and onsite support to assist organizations of all sizes to build and administer CUCM deployments by providing Unified Communications Manager integration and technical support consulting services that deliver maximum productivity. Progent's consultants can help with any facet of Unified Communications Manager configuration and debugging in areas such as integrating Cisco VoIP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, installing ISR G2 routers with CUBE support, creating UCS server clustering systems for survivability, capacity planning, and integration with Exchange Server and Skype for Business.

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    Years of background delivering Microsoft expertise and Cisco technology consulting has enabled Progent to develop an unmatched capability for serving branch offices that require network help with the responsiveness associated with with small companies but which offers professional communications, thorough documentation, and adherence to enterprise IT protocols. If your corporation maintains a sales office situated anywhere in or any region served by Progent's engineers, Progent can provide a broad range of on-premises and remote IT consulting services and system design expertise.

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    Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation on iOS, Google Android, and other out-of-band devices.

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    Progentís IT outsourcing services offer economical computer consulting for small companies. Whether it includes planning system architecture, creating an internal Help Desk or using an outside one, rolling out a new email platform, monitoring your system, or building an on-line business application, outsourcing your network engineering services can reduce costs and eliminate risks, allowing IT support budgets to increase in a more moderate and controlled fashion than is feasible by assembling a bulky, all-purpose internal IT staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to build a protected and robust system foundation for your critical applications powered by Microsoft Windows such as Office XP, Office 2003, and Office 2000.

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    Progent provides small organizations two ultra-affordable security evaluation packages that provide, at a preset fee, remotely administered scans of your security profile which are analyzed by certified information security engineers who assess the results of the scan, deliver unbiased evaluations of your current security vulnerability, and make suggestions for remediation. Progent has developed two complementary security inventory scanning packages for external and internal scanning that are priced to meet the budgetary realities of small companies while delivering enterprise-class evaluations of your IT network's exposure to assault.

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    Remote 24x7 monitoring, automated alarms, and periodic reports are vital to preserving the health of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management (RMM) technology has advanced to the point that companies of all sizes can afford a degree of protection that was previously limited to enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options delivered as economical service packages created to assist your company to identify and resolve a most IT network issues before they can hurt productivity.

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    Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 Wireless Access Point consultants offer economical online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).


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