Allentown Telecommuters Integration Consulting
Help Desk Call Center Augmentation and Outsourcing Consulting
Enlarging your at-home workforce may have a major impact on IT infrastructure, cybersecurity, and company culture. Progent has 20 years of background assisting businesses of all sizes to design, configure, administer, tune, and debug IT environments that support a remote workforce. Progent can help your Allentown company to pick the appropriate technologies and follow best practices in building and operating a secure virtual office solution for telecommuters that promotes collaboration and returns maximum value. Progent offers support services that go from on demand guidance for helping you over challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Allentown, Pennsylvania organizations to with any aspect of creating a high-functioning telecommuting environment by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, data security, data protection solutions, and centralized management.
Help Desk Call Center Services for Teleworkers
A fast, company-wide switchover to a teleworker workforce, which could be activated by a pandemic or as part of a disaster recovery/business continuity process, can overstretch even the most efficient in-house Call Desk. Progent's Help Desk services allow organizations of any size to outsource or supplement their Call Desk with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Call Desk services leverage Progent's extensive team of online technical support specialists combined with enterprise-class trouble ticketing and follow-up software to offer an economical, state-of-the-art Call Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of remote Level 1 PC support from service requests through ticket generation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal allows at-home employees to track or revise their active tickets, enter information, and append screenshots or relevant files. Technical support services are delivered at a substantial price reduction off Progent's ordinary Level 1 technical service charges, and Progent makes available the option of fast escalation to Level 2 and Level 3 IT experts to resolve complex problems. To learn more, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Support Desk Supplemental Service allows your company to augment your current Help Desk organization by splitting responsibilities for Call Center services seamlessly between your regular support organization and Progent's nationwide team of desktop support engineers and subject matter experts. Progent's co-managed Help Desk Call Center service uses a collective support model based on the leading professional services automation tool for handling help requests and ticketing, assigning ownership, monitoring progress, and generating reports. To find out how Progent's Call Desk Supplementation Services can help your company to deliver best-in-class desktop support to your telecommuters, see Progent's Call Desk supplementation Services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Allentown, Pennsylvania business, phone
An index of content::
ASA and PIX Firewalls Integration Support
Cisco Firewall integration Setup and Support
Progent’s Cisco-Certified network consultants offer experienced PIX Firewall support services encompassing architecture, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector threat security, and secure connectivity services. Ranging from small, easy-to-install desktop devices for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a healthy level of protection, speed and reliability for business networks of all sizes. PIX firewalls are build around a hardened, purpose-built operating system, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including advanced application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and extensive management solutions. Progent’s network consultants can help you choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
CISM Security Firm
Security Management Services
Progent offers the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the core capabilities and international standards of performance that information security managers are expected to learn. It gives business management the assurance that those who have earned their CISM credential possess the background and capability to provide efficient security management and consulting services.
Award Winning Forefront Threat Management Gateway 2010 Network Consultants
Forefront TMG Configuration
Microsoft Forefront TMG 2010 builds on the proven security capabilities of Internet Security and Acceleration Server and offers a centrally administered web gateway that delivers a single-server platform for an array of security features such as an application layer and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting capabilities, permits custom reports powered by SQL Server, integrates with Active Directory to streamline policy enforcement, and can be installed as a virtual machine to cut costs and improve availability. Progent's Microsoft consultants can assist you to plan and execute pilot and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; install Microsoft Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent can also assist your organization to upgrade smoothly to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Network Security Testing Juniper J2320 Router
Juniper J Series Router Testing
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Network Security Test Intrusion Protection Systems
Auditor VPN Security
Progent offers small and mid-size businesses expert support for Intrusion Protection products and IPsec VPN technology from leading firewall and Virtual Private Network security companies including Check Point Software, Juniper Networks, and Symantec. Progent can help you create a comprehensive security plan and choose the right products from multiple suppliers to achieve your security objectives while staying within your spending limits.
ISA Server Consultancy
Internet Security and Acceleration Server Online Support Services
Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can help you to design, deploy, and support an implementation of TMG 2010 or ISA Server 2006 on your information system that delivers the firewall protection, speed and manageability that your business needs.
Meraki Technical Support Services
Meraki Wave 2 Wi-Fi Access Point Computer Consultants
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco devices for streamlined management.
Computer Outsourcing Louisiana
Remote Support Support Specialist
Progent’s Technical Response Center (TRC) offers national extended hours remote support for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts offer after-hours phone help and remote secure network access to isolate and resolve network problems quickly and affordably. The scope of IT experience represented by Progent's staff of country-wide service professionals makes it possible to escalate even the toughest network issues to appropriate experts as needed. For urgent issues, the Technical Response Center tries to answer your call for support in less than one hour.
Emergency Citrix XenServer Security Network Engineer
ProSight Phishing Defense Engineer
ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth protection for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge tools incorporated within a single agent managed from a single control. Progent's data protection and virtualization experts can assist you to plan and implement a ProSight ESP environment that meets your organization's specific needs and that allows you prove compliance with government and industry information security standards. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent action. Progent's consultants can also help you to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware.
Juniper Junos CLI Computer Security Specialist
Remote Juniper Junos J-Web Cybersecurity Contractors
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Small Office Network Online Support
Small Business Technology Consulting
If you have a small business information system with 10 to 50 desktop users, Progent's computer outsourcing services free your business from dependence on an individual freelance service provider while giving you cost-effective and reliable access to high-quality technical support. By providing IT support help when you need it, providing specialized expertise for critical technologies, delivering unique services such as automated network monitoring, and charging only for support you receive, Progent gives you an economical way for maximizing the productivity of your small office information system. Progent is the intelligent way for small organizations to build and maintain a robust and safe IT network and to have fast access to the experienced consulting typically available only to businesses who can support a sizeable internal IT organization.
Exchange 2007 Online Technical Support
Microsoft Certified Partner Exchange 2007 Edge Server Consulting
Progent's expert support team can show you how to design and deploy a smooth in-place Exchange Server 2007 migration plan that minimizes productivity disruption, simplifies ongoing service demands, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to finish your move rapidly and economically. Progent's Exchange 2007 help, troubleshooting, and consulting services include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Exchange Server 2007.
Exchange Server 2000 Consulting Services
Support and Help Microsoft Exchange 2000
Progent's Microsoft-certified professionals have 20 years of experience planning, integrating, and supporting messaging solutions for businesses in the and across the United States. Progent provides economical Microsoft Exchange Servers consulting support to make sure that your email system offers compliance, service continuity, easy access for remote and mobile users, time-saving administrative tools, and productive integration with telephony. Progent offers expertise and support services for Exchange 2016, Microsoft Exchange 2013 Server, Exchange 2010, MS Exchange 2007 Server, Microsoft Exchange 2003, and Exchange 2K. Progent can also assist small or medium businesses to migrate to MS Exchange 2016 Server or MS Exchange 2013.
Altaro VM Backup Troubleshooting Consulting
Altaro VM Backup Management Consulting
Altaro VM Backup provides small and mid-size businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud architectures and also supports low-cost backup to Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as low as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, granular restore capability for specific files and emails, support for Windows Server CSV and for VMware vCenter for handling larger deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live VMs with zero downtime. Progent is a certified Altaro partner and can provide a wide range of consulting services to help you to design, install, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.
Work from Home Cloud Integration Troubleshooting
Teleworkers Cloud Integration Information Technology Consulting
Progent can help small and mid-size companies to provide their remote employees with seamless access to cloud applications and services.
QuarkXPress Education
Digidesign Pro Tools Training
Progent's Apple Mac consultants can promote the creative aspect of Macintosh environments by providing consulting services and training in imaging, audio, and video. Progent's consultants can provide help in a variety of Apple Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video production studio.
Windows Server 2000 Migration Consulting
Microsoft Windows 2000 Remote Support
Progent's certified Windows 2000 Server experts can provide computer support and information technology consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Windows Server 2000 configuration, update, and support services include network planning, deployment, project management, on-site and off-site technical support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Live Online Office Word Training
Security Consultants Online Office 365 Excel Training
Progent offers live remote training for a range of desktop applications and operating systems such as Office and Office 365 Excel, Word, Access and Project plus Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote training offers the advantages of conventional physical classroom instruction, such as immediate interaction between students and trainers, but eliminates the costs of transportation and the challenge of attempting to synchronize the availability of multiple trainees. Available to single students or classes of any size, Progent's virtual training allows the instructor to conduct the seminar from an online office while the clients can be dispersed across a campus or all over the country. Virtual education supports proven learning mechanisms like broadcast white boards, electronic hand-raising, and shared applications. Sessions can be short and targeted to specific topics or longer in time and broader in coverage.
Google Cloud VM Professional
Google Cloud Identity Engineers
Progent offers affordable remote and on-premises support to help organizations of any size to migrate any part of their critical network infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and allow access to Google's state-of-the-art machine learning technology. Progent can help you with every phase of Google Cloud Platform integration including needs analysis, preparedness evaluation, system design, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security.
Ubiquiti UniFi Controller Consultant Services
Ubiquiti's UniFi XG AP WiFi access points Consultant
Progent can provide quick access to the expertise of seasoned wireless specialists who can help organizations to determine the benefits of Ubiquiti UniFi wireless APs for your business and assist you to design, install, maintain, and debug your UniFi network. Progent can also carry out a Wi-Fi site survey to assist you to choose, configure, and position UniFi Wi-Fi access points for your required coverage and throughput.
MCSE Expert Certified Axapta Troubleshooting
Solomon Help and Support
Besides offering access to Microsoft Dynamics GP consultants, Progent has experts in Dynamics AX (Axapta), Dynamics NAV, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, upgrade assistance, and 1-on-1 or group online training classes customized to meet your particular requirements. Progent's experts also can show you how to build and maintain a protected, reliable server and communications infrastructure to run your ERP, MRP and accounting solutions.
Cisco Firewall Software Consulting Firm
24x7x365 Cisco VoIP Systems Support
Progent can assist your organization to utilize Cisco's networking products to create a solid basis for your onsite, cloud-centric, or hybrid-cloud data center and improve operations in vital areas such as compute and storage utilization, security and compliance, manageability, uptime, and disaster recovery.
Android Integration Remote Troubleshooting
Mobile Connectivity Remote Consulting
Progent's Wireless Consulting Services provide a fast, affordable option for businesses of any size to integrate, manage and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
CIO Integration Services
Immediate Chief Information Officer IT Services
Progent can provide small businesses with an information management professional who can function as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you deploy appropriate technology to improve business operations so they align better with your corporate objectives. Your business can create and install a well thought out IT strategy without incurring the cost of a full-time senior IT executive.
Remote Support Services Microsoft ISA Server 2006
Microsoft Certified Expert Internet Security and Acceleration Server 2006 Professionals
ISA 2006 is a comprehensive edge gateway that offers a fully integrated application layer firewall, VPN, and web caching platform for protecting the Internet-facing applications of any organization against a wide range of attacks. Progent's Microsoft ISA Server consultants can show you how to design, cost-justify, pilot, implement, configure and manage the any edition of ISA Server 2006 on your network.
Anti-Virus Information Technology Consulting
Postini Consultant
E-Mail Guard is Progent's economical antispam and anti-virus solution that offers small businesses enterprise-quality defense against spam, viruses, DHA attacks, and other varieties of email-borne assaults on IT systems. E-Mail Guard is built on Postini's perimeter management technology, a comprehensive suite of web-managed anti-spam and anti-virus services that stop email attacks before they can penetrate the corporate firewall. Perimeter Manager also lets administrators track and manage their email application, regardless of server platform, hardware type, or data center location.
CIO On-site Support
Chief Information Officer Specialists
Progent can provide the part-time assistance of a seasoned Chief Information Officer to provide a broad perspective to assist you pick and support IT solutions appropriate for your present situation and that can be a firm foundation for your future growth. Progent's part-time or temporary CIO consulting services offer economic advantages to organizations who want to maximize the benefits from their network expenditures but who are without the budget or hesitant to take on another high-level position to their full-time staff. Since Progent is vendor-neutral, with a sizable team of engineers certified to maintain all major OS platforms and networking technologies plus a wide range and business applications, Progent is in an ideal position to provide objective advice as well as expert technical support for developing IT systems that match the special requirements of your business.
Sun Certified System Administrator for Solaris Outsource
Nortel Networks Certified Support Expert (NNCSE) Software Support
Progent offers clients access to engineers who have earned some of the IT industry's most prized credentials. Progent believes that customers have the right to know that their IT support professionals have accredited training plus extensive real-world backgrounds so that Progent's clients can engage Progent's support with trust. Often, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) brings priority for significantly better vendor assistance than is available to non-certified consultants, enabling Progent to offer clients a better level of computer support. In addition, recognized certifications such as CISA or ISSAP for IT security can aid enterprise customers to show compliance with regulatory demands by engaging the services of recognized IT experts.
Android Active Directory Engineer
Urgent Remote Technical Support Android Tablet integration
Progent's seasoned team of IT consultants and application experts have extensive background delivering online and onsite support for businesses of all sizes who need to incorporate Android phones into their IT systems so that mobile clients can work together from anywhere. Progent has the range of skills to resolve technical issues that span numerous manufacturers and that represent a mix of older and current technology. Progent provides affordable online expertise to help you with any facet of planning, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional technical support to assist you to handle particularly challenging IT issues, or Progent can provide comprehensive project management support to help you complete major IT projects on schedule and within budget. Progent can help with on-premises, cloud-centric, or hybrid networks and offers support for operating systems, apps, management tools and network infrastructure. Progent also can provide customized group or one-on-one training sessions to help you manage and use Android phones efficiently.
Fedora Linux Technology Consulting
CentOS Linux Help and Support
Progent's Linux consulting experts provide small and mid-size businesses and software developers assistance with administering and maintaining Linux computers that run with Microsoft-based technology. Progent can give your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with a convenient single consulting firm to show you how to create and maintain a secure and reliable cross-platform network and communications infrastructure that allows Linux and Microsoft interoperability by integrating Windows with leading Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Integration SQL Server 2016 Mobile Reports
IT Services SQL Server 2016 Development
Microsoft SQL Server 2016 offers major enhancements in performance, capacity, security and compliance, uptime, mobile computing integration, and integrated BI. Innovations include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, Hadoop integration, Dynamic Data Masking, Mobile Reports, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide online and on-premises expertise to help businesses of all sizes to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and SCOM.
Emergency CloudSuite 9.00 Consultancy
Infor SyteLine CloudSuite Configurator Consulting Services
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies over 25 years of experience helping manufacturing and service organizations to simplify complex supply chains and improve the efficiency of key processes to bring products to market fast and meet customer commitments dependably. Progent can provide the skills of an ERP specialist with more than 20 years of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises services that spans from as-needed guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, CPQ, web site integration, debugging, data conversion, Excel and SQL integration, training, and database administration.
Microsoft Windows Computer Tech
Urgent Microsoft Windows Consulting Service Firm
Progent’s IT outsourcing packages provide economical network consulting for small organizations. Whether it involves planning network infrastructure, creating an internal Help Desk or using an outside one, rolling out an updated email system, monitoring your system, or developing a web-based business solution, outsourcing your network technical services can contain expenses and minimize uncertainties, allowing IT service budgets to grow in a more linear and manageable fashion than is possible by building up a large, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and highly available system foundation for your vital applications based on Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.
MCSE Expert Certified Technology Professional Lync Server 2013 VoIP
Lync Server 2013 and Cisco Unified Communications Specialist
Lync Server 2013, now called Skype for Business, enables organizations of all sizes to build a manageable and secure communications environment that supports a BYOD computing style with instant messaging (IM), presence, audio/video and web meetings with application sharing, and both IP-based and PSTN telephony enabled for a wide range of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and network architects can help you to assess the advantages of Lync Server 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or mixed model suitable for your current and future plans, implement Lync 2013 so as to speed up your ROI, and deliver live webinar and on-premises training to your management team and users. Progent has expertise in key pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync Server 2013 with popular Office and Office 365 apps such as Outlook clients and PowerPoint.
Amazon MWS development Engineer
Amazon Marketplace Web Service programming Development Companies
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can broaden their market, reduce their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and speed up your return on investment.
Microsoft Windows Failover Cluster Integration Support
High-Availability Failover Clustered Servers Outsourcing
The clustering feature set incorporated into the Datacenter and Enterprise editions of MS Windows Server 2008 has been dramatically re-engineered to streamline the installation, configuration, and maintenance of server clusters that provide improved levels of network dependability, security, efficiency, and flexibility. New or improved features include cluster Validation, easier setup and deployment, improved cluster management, redesigned cluster infrastructure for maximum uptime, hardened protection and quorum models, elimination of failure points, more disk and memory capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can assist you evaluate the business benefits of failover clusters, design and implement a deployment, educate your network support staff to administer your cluster environment, deliver continuing consulting and technical help services, and create and validate a workplace recovery procedure.
Cisco and Microsoft Outsourcing Co-managed Support Desk
Remote Troubleshooting Shared Computer Support Help Desk
Progent’s Help Desk Co-management service makes it possible for your business to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative support solution built around the leading shared professional services automation tool for handling service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Wireless Security Consulting
Android Integration Onsite Technical Support
Progent's Wireless Consulting Services provide a fast, affordable way for companies of any size to integrate, manage, monitor and troubleshoot cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and online business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Top Rated Jabber and Expressway for Mobile and Remote Access Remote Technical Support
Jabber Upgrade Online Support Services
Progent's Jabber consultants offer remote or on-premises expertise to assist businesses of any size to plan, deploy, manage, update or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers in-depth support for all the products, technologies and services that go into building a cohesive Jabber collaboration solution including Cisco network devices and management tools, Microsoft Office 365 applications, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP interfaces, Wi-Fi networks, cyber security, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a modern collaboration solution.
Dynamics GP Great Plains Software Professionals
Support and Help Dynamics GP/Great Plains Features
Key features of Dynamics GP accounting include a modular design that allows you to license only the functionality you require, a standards-based architecture built on Microsoft technologies to secure your investment and provide a tightly integrated environment, enhanced reporting services that permit you to track all operations, income and expenses and sales trends, integration with Microsoft Office to enable access to corporate data, the capability to process data from virtually any database or workstation application into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it possible to create specialized programs. Progent can show you how to configure and maintain a reliable, secure server and communications network to support Dynamics GP/Great Plains, and can provide experienced GP/Great Plains support professionals to help you convert the advanced features of Dynamics GP/Great Plains business accounting software into a productive business management solution.
Select Topic: