Enlarging your at-home workforce may have a significant impact on network infrastructure, security/compliance, and company processes. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, manage, tune, and debug IT environments that support work-from-home employees. Progent can assist your Allentown organization to select the appropriate technologies and adhere to leading practices in creating and operating a safe virtual office ecosystem for telecommuters that facilitates teamwork and returns top value. Progent offers support services ranging from on demand guidance for getting you past occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.
Progent can help Allentown, Pennsylvania organizations to succeed with any aspect of building a high-performing work-at-home environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, endpoint security, data protection solutions, and centralized management.
Help Desk Services for Telecommuters
A fast, company-wide changeover to a telecommuter workforce, which could be driven by a pandemic or as a component of a disaster recovery/business continuity plan, can overwhelm even a well-staffed internal Help Desk. Progent's Help Desk services allow businesses of any size to outsource or augment their Support Desk with Progent's online Technical Response Center team.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing an efficient telecommuter solution for your Allentown, Pennsylvania company, phone