Enlarging your remote workforce may have a major effect on IT architecture, security/compliance, and corporate culture. Progent has 20 years of background helping small and mid-size businesses to design, configure, administer, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Allentown company to select the appropriate tools and adhere to best practices in creating and operating a secure virtual office solution for telecommuters that promotes collaboration and returns top value. Progent offers services ranging from on demand guidance for getting you past occasional technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can assist Allentown, Pennsylvania businesses to succeed with any aspect of building a high-functioning work-at-home environment by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, security monitoring, data protection solutions, and streamlined management.
Help Desk Call Center Support for Remote Workers
A sudden, company-wide switchover to a from-home workforce, which might be activated by a pandemic or as an element of a disaster recovery/business continuity preparedness plan, can overstretch even a high-performing in-house Call Center. Progent's Help Desk services allow organizations to outsource or augment their Call Desk with Progent's online Technical Response Center (TRC) team.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive work-from-home solution for your Allentown, Pennsylvania business, phone