Allentown At Home Workers Integration Consulting Experts
Help Desk Solutions Consulting Services
Expanding your telecommuter workforce can have a significant impact on network architecture, security, and corporate processes. Progent has 20 years of background helping small and mid-size businesses to design, deploy, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Allentown organization to pick the appropriate technologies and follow best practices in creating and operating a secure virtual solution for teleworkers that facilitates collaboration and returns top business value. Progent offers services ranging from as-needed guidance for getting you past occasional technical roadblocks to full project management or co-management to help you carry out business-critical tasks.
Progent's consultants can help Allentown, Pennsylvania companies to succeed with any facet of creating a high-performing telecommuting ecosystem by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, security and compliance, data protection solutions, and streamlined management.
Help Desk Call Center Support for Remote Workers
A rapid, enterprise-wide changeover to a telecommuter business model, which could be motivated by an epidemic or as a component of a disaster recovery/business continuity process, can overwhelm even the most efficient internal Call Desk. Progent's Help Desk Call Center services make it possible for organizations to outsource or supplement their Call Center with Progent's remote Technical Response Center team.
- Progent's Standard Help Desk Call Center support services leverage Progent's extensive team of online technical support specialists along with world-class ticketing and follow-up software to offer an affordable, state-of-the-art Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of remote Level 1 PC support from initial service requests to ticket generation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal enables teleworkers to check or update their current tickets, add details, and upload screen captures or relevant files. Support services are delivered at a substantial discount off Progent's normal Level 1 technical support charges, and Progent offers optional fast hand-off to Level 2 and Level 3 IT experts to deal with complex problems. To learn more, go to Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Call Center Supplemental Service allows your business to supplement your existing Help Desk organization by sharing responsibilities for Help Desk support transparently between your in-house IT support staff and Progent's nationwide roster of PC support engineers and subject matter experts. Progent's shared Call Desk service uses a collaborative support model utilizing the leading professional services automation platform for handling help requests and trouble tickets, assigning ownership, monitoring progress, and generating management reports. To learn how Progent's Help Desk Call Center Supplementation Services can help your business to provide world-class desktop support to your teleworkers, visit Progent's Support Desk supplementation Services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your Allentown, Pennsylvania business, call
An index of content::
Remote Workforce Cloud Integration Online Consulting
Offsite Workforce Cloud Integration Help and Support
Progent can assist small and mid-size companies to provision their home-based workers with transparent integration with public cloud resources.
Consultants iPad patch management
Server patch management Specialists
Progent's managed services for software and firmware patch management provide organizations of all sizes a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and tracking updates to your servers, endpoint devices printers, infrastructure appliances like switches and wireless access points, and Internet-of-Things devices like sensors and robotics.
Linux Remote Professionals
Linux Phone-based Consulting Firms
Progent offers national remote phone support and troubleshooting services for businesses that run networks based on variants of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft products. Online technical support offers maximum return for your information technology budget by protecting client productivity and limiting the hours charged for computer repair services. Sophisticated remote support technology and skilled technicians and engineers combine to enable Progent to handle the majority of network issues without squandering time and expense by traveling to your site. In most of cases your network issues can be remediated by telephone or through a combination of phone support and remote connectivity. Progent can make available Cisco CCIE network experts and CISSP certified security professionals to help you with the toughest system problems.
Microsoft Certified Integration Firm Power BI Gateway
Emergency Power BI Dashboards Outsourced Programming
Progent's Power BI consultants can assist you to design, install, manage, update or debug your Power BI solution. Progent can also assist you to organize your target data for Power BI reports and dashboards. Progent can help you build and administer a local, cloud based, or hybrid network model for Power BI.
MS SQL Technical Support Services
SQL Server Capacity Planning Programming Firms
Progent's certified SQL Server application programmers and database administrators offer remote consulting to help businesses of all sizes to build, administer, and troubleshoot applications powered by the Microsoft SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server consultants can provide help with any phase of application development in environments that range from small office databases to N-tier VLDB applications and enterprise-class data warehousing.
Support and Help Services Documentation
Technical Consultant Service Reports
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all billed services. Unlike some freelance consultants or local service firms who offer scant documentation or details of services done, each service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the support documentation transmitted by every staff member to every customer. The discipline of detailing and organizing support records results in more effective service and avoids a slew of common misfortunes such as when a service customer is virtually held captive to a consultant who refuses to release the keys to the kingdom.
Cisco Certified Experts Network Consultant Help Desk Sharing
Extended Support Desk Outsourcing
Progent's Standard Help Desk Services offer an end-to-end solution that manages all facets of remote desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Help Desk services are provided at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to resolve complex problems.
Windows Server 2016 Software Load Balancing Specialist
After Hours Windows Server 2016 Virtual Machine Load Balancing On-site Support
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting services to help businesses of any size to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.
Emergency Crystal Reports Expert Development
Crystal Reports Development Firms
Progent can provide online and onsite expertise to assist you with any facet of BI reporting from debugging or modernizing reports to planning and implementing a comprehensive business intelligence environment. Progent's BI experts can assist your company to maintain your current reporting system, assist you to migrate reports and databases from a discontinued reporting platform to a modern solution, and provide custom remote mentoring to meet your specific requirements. Progent's management reporting and analytics consultants can provide experience in all popular business analytics reporting and visualization tools including Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Designer.
Microsoft Certified Partner Information Technology Consulting SQL Server 2016 and Excel
SQL Server 2016 and VMWare Specialist
SQL Server 2016 offers major enhancements in performance, capacity, security and compliance, availability, BOYD integration, plus built-in BI. Innovations include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, R language integration, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises support to assist organizations of all sizes to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
ransomware data restore Consultants
Ryuk ransomware hot line Consultants
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to contain the progress of an ongoing ransomware breach. Call 800-462-8800
ISA 2004 Online Support Services
Microsoft ISA Server Online Troubleshooting
Progent's certified ISA Server consulting experts have extensive backgrounds creating Microsoft-based security solutions for information systems with many locations, mobile users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small business plan and deploy a configuration of Microsoft ISA Server 2004 that meets your IT security needs without limiting your productivity.
Citrix VDI Consulting
Citrix Receiver Network Consultants
Citrix offers a powerful line of products that deliver enterprise-class manageability, expandability, and performance for server virtualization and for server-based distribution of virtual Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix offers XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can help your company to evaluate the business advantages of Citrix virtualization products and help you plan, test, implement, troubleshoot, and support Citrix virtualization platforms.
Specialists IT documentation management
Top Quality IP address management Technology Professional
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can save as much as half of the time wasted trying to find vital information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it.
Hybrid cloud integration Consult
Consultant Microsoft Azure hybrid cloud solutions
Progent can provide advanced remote consulting support to help businesses integrate their networks with popular public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your IT team to design and manage cost-effective environments that support Windows and Linux operating systems and apps in either cloud-only systems or in hybrid network models that utilize on-premises IT assets along with public clouds. To help you to integrate public cloud services with physical datacenters, Progent offers a variety of cloud integration services that include Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 20 years of experience providing high-level consulting support online, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
Progent Management Team Technology Support
Progent Management Team Small Office IT Consultant
Progent's management team consists of industry veterans with decades of experience providing network consulting, troubleshooting, and strategic IT planning to organizations ranging in size from startups to global enterprises. Great support requires great personnel, and Progent has assembled a management staff that can provide businesses with the best service value in the industry.
Expert Microsoft Certified Exchange 2003 Consultant Services
24/7 MCSE Expert Certified Exchange Server 2003 On-site Support
Progent's Microsoft Certified professionals can provide world-class support for corporate-wide deployments of Microsoft Exchange 2007. Progent's consultants can help you plan multi-location Exchange Server 2007 rollouts or upgrades and can provide local personnel to assist large companies with installations of Exchange Server in the or any region served by Progent's consultants.
Juniper Junos J-Web Security Services
Juniper Junos Network and Security Manager Compliance Audit
Progent's Juniper Networks-authorized network engineer can help you to plan and implement Juniper Firewall/VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade efficiently from discontinued devices to current releases. Progent's Junos OS consultants can also offer expertise with Juniper's premier network operating system to help your business to streamline the management and improve the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations maintain environments that include a mix of Juniper's software platforms.
Help and Support Microsoft Data Protection Manager 2012
Support and Integration SCDPM 2012 Migration
Progent's Microsoft-certified consultants offer remote or in-person support to assist businesses of any size to plan, implement, administer, and troubleshoot a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier versions of Data Protection Manager or from another backup system, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent offers as-needed support for resolving particularly challenging issues, or full project management services. Progent's consultants can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Engineers Private Cloud Hosting for Virtual Data Centers
Private Cloud Hosting for Virtual Data Centers Specialists
Progent's ProSight Virtual Hosting service offers proven virtual server architecture, a state-of-the-art data center, and the technical expertise of Progent's Microsoft-certified engineering group to provide small and midsize companies with a complete information technology outsourcing solution that improves network dependability and security, reduces management distraction, and cuts costs. With Private Cloud Hosting, a small or midsize business can have each of its software platforms and critical business application servers supported within a safe and fault tolerant facility on a high-performance, high-availability virtual machine configured and maintained by Progent's network support experts.
SQL Server 2012 xVelocity Troubleshooting
SQL Server Configuration Manager Engineer
Progent offers the expertise of certified engineers as well as seasoned database application developers, database administrators, project management experts, Cisco-certified network architects, business continuity planning specialists, and data security consultants to assist your business to assess the likely benefits of SQL Server 2012 for your business, install pilot systems at your site or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from other RDBMS solutions, and define a cost-effective and secure network infrastructure that lets you maximize the business benefit of SQL Server 2012.
CCDP Certified Network Consultants Jabber Contact Search
Jabber and Skype for Business Consultant
Progent's Jabber consultants can provide online or on-premises support to help organizations of all sizes to plan, deploy, maintain, update or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers in-depth expertise for the technologies that make up creating a cohesive Cisco Jabber collaboration solution including Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP interfaces, WiFi networks, cyber security, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a modern collaboration ecosystem.
Microsoft Certified Partner SQL 2008 Reporting Services Consult
Microsoft SQL Server 2008 Technology Consulting
Progent's Microsoft-Certified SQL engineers can provide a range of services to assist small companies to plan, configure, manage, and repair Microsoft SQL Server 2008 systems in order to get the optimum strategic benefit from this state-of-the-art information management platform. In addition, Progent can provide assistance with network architecture, company-wide security, and custom software programming to increase the business advantage of your computer investment.
Solaris Forensics Services
Solaris Consulting Services
If your business runs a Solaris network or a mixed-platform IT environment, Progent's CISM and CISSP-certified security specialists can help your entire organization in a wide range of security topics including security management practices, security architecture and models, connection management products and methodology, applications development security, business processes security, physical security, telecommunications, infrastructure and web security, and disaster recovery planning. CISM and ISSAP stipulate the basic competencies and international standards of knowledge that network security managers are expected to master. These accreditations give IT management the assurance that consultants who have earned their CISM, CISSP or ISSAP qualification have the experience and knowledge to offer world-class security support and engineering help.
Consult ProSight Virtual Server Private Cloud Hosting
ProSight VM Hosting Specialist
Progent's ProSight Virtual Hosting combines proven virtual server architecture, a state-of-the-art data center facility, and the technical services of Progent's Microsoft-certified engineering group to provide small companies with a complete IT outsourcing alternative that improves network dependability and security, reduces management distraction, and cuts costs. With Progent's Private Cloud Hosting, a smaller business can have each of its software platforms and critical business application servers hosted in a secure and reliable facility on a high-performance, high-availability virtual machine configured and supported by Progent's computer support professionals.
At Home Workforce Network Engineer
24/7 Remote Working IT Consultant
Progent has two decades of background helping small and medium-size companies to design, implement, tune, manage, and debug information networks that support teleworkers.
Enterprise hybrid cloud solutions Engineer
Consultants Microsoft Azure hybrid cloud integration
Progent offers expert remote consulting to help businesses integrate their information networks with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can help your IT team to design and manage hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-centric systems or in hybrid network models that seamlessly combine local IT assets as well as cloud services. To help you to integrate cloud services with physical datacenters, Progent can provide a range of public cloud integration services such as Azure hybrid cloud planning and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than two decades of background providing advanced consulting expertise remotely, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.
Cloud Backup Security Online Troubleshooting
Remote Data Backup and Restore Services Consultants
ProSight Data Protection Services ECHO provide small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates your backup processes and allows rapid recovery of critical data, apps and virtual machines that have become lost or damaged as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery consultants can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical data.
Linux Online Consultants
Linux Online Specialist
Progent offers national remote help and troubleshooting services for companies that run UNIX, Linux, or Sun Solaris networks or whose information systems feature a combination of UNIX/Linux and Microsoft technology. Remote IT help provides maximum return for your IT dollar by extending user productivity and limiting the hours billed for computer repair services. Sophisticated remote access technology and skilled service specialists and engineers allow Progent to solve most network issues without squandering time and expense by traveling to your location. In most of cases your IT problems can be dealt with by telephone or via a combination of phone support and remote access. Progent can offer the services of Cisco certified CCIE network experts and CISSP certified security specialists to assist with the most challenging system problems.
Exchange 2016 Security Technology Consulting Services
Support and Setup Exchange Server 2016
Progent can assist your business in any and all facets of your migration to Microsoft Exchange 2016 including designing high availability system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines, mailbox databases and logs; setting up HLB for high-availability client access services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Technical Consultant Remote Workforce Helpdesk
Integration Services Offsite Workers Helpdesk
Progent offers small and medium-size organizations supplemental or comprehensive Help Desk call center support services for at-home employees.
Setup Service BSD
UNIX Network Assessments
Progent's UNIX family support services provide small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you a convenient one-stop consulting firm to help you create and manage a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.
Best Microsoft Experts SQL Server 2012 Performance Tuning Technology Consulting Services
SQL Server 2012 Monitoring Technology Consulting
Progent offers the expertise of Microsoft-certified engineers as well as seasoned software programmers, DBAs, project managers, network infrastructure engineers, disaster recovery/business continuity planning specialists, and data security professionals to help you to evaluate the likely benefits of SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and configure a cost-effective and safe IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Flexential Tampa Internet Data Center Services
Flexential Internet Data Center Professionals
Progent makes use of the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent maintains a team of IT experts located in the vicinity of Tampa, and Progent can also provide online support from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran disaster recovery/business continuity preparedness consultants. Progent can also assist you to design and carry out a move to the Flexential facility by providing services such as designing system architecture, specifying hardware components, system configuration and testing, troubleshooting, setting up remote management, and training your network staff.
Data Center Colo Support Outsourcing
Internet Data Center Computer Consulting
Progent's data center support services are intended for companies with hardware located at IDCs or data center co-location hosting sites and requiring timely on-premises service at the colocation site plus remote support from Microsoft and Cisco Premier professionals. Progent offers a complete range of Internet Data Centers and IDC and colo support services such as system architecture analysis, Windows and UNIX server installation and maintenance, troubleshooting for server and communications networking, design and deployment of non-stop systems, defining and implementing layered security structures, firewall integration and support, configuring load balancing environments, and creating fault tolerant server clustering configurations.
Work from home Cisco Engineer Subcontractor
Contractor Jobs VoIP handsets Consultant
Progent's business climate will allow you to become a more capable professional by improving your information technology knowledge and boosting the satisfaction of your customers. Progent delivers this promise by recruiting the top consulting talent for you to operate with, providing an advanced system infrastructure, running specialized software utilities to enable the highest level of support, and by optimizing proven business structures for attracting and maintaining clients.
Windows Server 2022 Container Image Technical Support Services
Windows Server 2022 Hybrid Integration Remote Support Services
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to plan and implement a cost-effective migration to Windows Server 2022 using an on-premises network architecture or a hybrid model that integrates cloud-based Windows Server on Azure with an on-site installation of Windows Server 2022.
CISM Security Security Remote Computer Support Specialist
Remote Computer Support Consultant
For medium-size companies who need network consulting services, Progent offers an array of options such as on-site service, remote support, off-site Call Center, 24x7 support with remote system monitoring, emergency staff augmentation, business relocation support, application development, and expert consultation. For midsize businesses in California or other areas serviced by Progent's onsite consultants, Progent provides expert onsite support for solving technical issues quickly and economically.
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