Allentown Offsite Workforce Connectivity Support and Consulting
Help Desk Call Center Solutions Consultants
Enlarging your at-home workforce can have a major impact on network infrastructure, security, and corporate workflows. Progent has two decades of background assisting businesses of all sizes to design, deploy, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Allentown organization to select the right tools and follow best practices in building and operating a secure virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers services ranging from as-needed expertise for getting you over occasional technical roadblocks to comprehensive project management to help you carry out business-critical tasks.
Progent can help Allentown, Pennsylvania companies to with any aspect of building a high-functioning work-from-home environment by providing infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, endpoint security, backup/restore solutions, and unified management.
Help Desk Call Center Services for Telecommuters
A sudden, organization-wide switchover to a teleworker workforce, which might be the result of an epidemic or as part of a business continuity preparedness plan, can overwhelm even a high-performing in-house Help Desk. Progent's Help Desk services make it possible for organizations of any size to outsource or expand their Support Desk with Progent's online Technical Response Center services.
- Progent's Standard Help Desk Call Center services leverage Progent's extensive team of remote IT support experts along with world-class ticketing and tracking software to provide an economical, modern Support Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all aspects of remote Level 1 PC support from initial service requests through trouble ticket creation, desktop sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables at-home employees to monitor or edit the status of their active tickets, add information, and append screen captures and relevant files. Desktop support services are delivered at a substantial discount off Progent's ordinary Level 1 desktop support rates, and Progent offers optional fast escalation to Level 2 and Level 3 IT specialists to deal with advanced issues. To find out more, visit Progent's Standard Helpdesk Services for small companies.
- Progent's Support Desk Supplemental Service allows your company to supplement your existing Call Desk staff by splitting delivery of Help Desk Call Center support transparently between your in-house IT support staff and Progent's extensive team of PC support engineers and subject matter experts. Progent's co-managed Help Desk Call Center service is based on a collaborative support model based on the leading professional services automation platform for managing help requests and trouble tickets, establishing responsibility, monitoring progress, and producing management reports. For information about how Progent's Help Desk Supplementation Services can help your company to provide best-in-class technical support to your at-home workforce, visit Progent's Help Desk Call Center supplementation Services.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing an efficient telecommuter solution for your Allentown, Pennsylvania business, call
An index of content::
SQL Server 2012 Reporting Services Technology Consulting
SQL Server 2012 Reporting Services Outsourcing
Progent can provide the expertise of Microsoft-certified engineers and seasoned software developers, database administrators, project managers, network infrastructure engineers, business continuity specialists, and certified security consultants to assist your business to assess the likely benefits of SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and configure an efficient and secure network infrastructure that lets you realize the full business benefit of SQL Server 2012.
Windows Server 2019 Hybrid Configuration IT Services
Windows Server 2019 Cluster Operating System Rolling Upgrade Online Technical Support
Progent's certified Windows Server 2019 experts can help your company to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in scale, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Desktop Technology Support Team
Microsoft Desktop Small Office IT Support
Progent can deliver a wide range of affordable consulting and support services to assist your business to install, integrate, repair, and manage workstations and laptops based on Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer onsite or online help for single machines or notebooks or work with your business to design and implement a company-wide rollout of new or revised OS platforms and applications. Progent can also provide consultants and technicians to help your company to plan for and implement a site move or merger designed to cause minimal disruption of your business.
Network Management Outsourcing Consulting
ProSight Managed IT Services Consulting Services
Progent's ProSight family of managed services are designed to offer organizations who have minimal in-house IT administration and support teams with affordable help from world-class management platforms and consulting expertise. Benefits of Progent's ProSight catalog of managed IT services include fixed network maintenance expenses, smart automation of routine administrative tasks, continual absorption of the latest information technology, graceful migration from legacy systems to up-to-date solutions, close alignment of computer technology with business objectives, access to seasoned network consultants, and freeing up management to concentrate on business issues rather than ever-changing network technology.
Jobs FAQ about Recruit Network Consultant
FAQ about Cisco CCIE Subcontractor Job
For replies to frequent questions about being a consultant at Progent, visit Jobs at Progent FAQs.
Top Ranked Cisco Firewall Upgrade Network Engineer
ASA 5505 Firewall Consultant
Progent's CCIE-certified networking experts can assist you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
CCIE Certified Cisco Mobility Express IT Consulting
Aironet Wave 2 AP Remote Technical Support
Progent's Cisco-certified wireless consultants can help businesses of all sizes to design, deploy, manage and repair Cisco Aironet wireless access point environments to provide the throughput, range, capacity, expandability, security compliance and ease of management needed for transparent access between wireless and wired networks. Progent offers affordable remote and onsite consulting services for end-of-life and new-generation 802.11ac Aironet APs and Progent can assist you design and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
IT Consulting ProSight Automatic Network Mapping
Professional Automatic Topology Diagrams
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to map out, monitor, reconfigure and troubleshoot their connectivity hardware like switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are always current, captures and manages the configuration of almost all devices connected to your network, tracks performance, and sends notices when problems are discovered. By automating time-consuming network management activities, WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, finding devices that require important software patches, or resolving performance issues.
Services CRISC Certified Risk and Information Systems Control
CRISC Certified Risk and Information Systems Control Systems Engineer Specialists
Progent can provide the services of a CRISC-certified risk management consultant to help you to plan and deploy an enterprise risk management (ERM) strategy based on best practices identified by CRISC and geared to align with your organization's risk tolerance, business goals, and budgetary guidelines.
Aironet Access Point Security Online Troubleshooting
Award Winning Aironet 802.11ac AP Engineer
Progent's Cisco CCIE-certified wireless network consultants offer remote or onsite integration and debugging support to assist your organization to design, implement, upgrade, optimize, manage and troubleshoot Aironet wireless access point environments of any size or topology. Progent's Cisco wireless controller experts can also help you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to create an enterprise-wide connectivity solution that is easy to manage and expand. Progent also can provide affordable wireless site surveys to help you to determine the most efficient selection, placement and setup of Aironet Wi-Fi APs to work with your specific workplace design, construction, and expected network traffic.
Amazon hybrid cloud solutions Development Companies
Amazon EC2 security Development
Progent offers cost-effective online support to assist companies to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, preparedness assessment, architectural design, pilot testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security.
Meraki and Catalyst Switch IT Services
Meraki Switch Planning Engineer
Cisco's Meraki MS line of switches are designed for environments that go from small branches to large campuses. Progent's Cisco-certified consultants can provide affordable online consulting to assist you to design and implement a productive network architecture based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, configure policies to maintain compliance, create and validate a disaster preparedness plan, and resolve technical issues related to any facet of your Meraki deployment. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a cohesive networking infrastructure.
Automatic Failover Integration Support
Redundant ISP Onsite Technical Support
Progent's Cisco-certified network consultants can show you how to design an affordable, 24x7 Internet connection architecture that can achieve 24x7 Internet connectivity via a broad array of fault tolerant Internet access technologies including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to show you how to apply the most current technology for high availability Internet connections to implement an economical, fully redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet access.
Consultant Services System Center 2016 and Hyper-V Integration
System Center 2016 Service Manager Integration Services
Progent's Microsoft-certified consulting experts have over 10 years of background planning, implementing, optimizing and troubleshooting SCOM solutions and can provide organizations of all sizes expert online or on-premises consulting support for SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or onsite troubleshooting to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.
SQL Server Analysis Services Engineer
FRx Reports Contract Development
Progent offers remote and onsite consulting to assist your organization with any aspect of BI reporting ranging from debugging or enhancing reports to designing and deploying a comprehensive business intelligence solution. Progent's management reporting experts can help your company to maintain your current BI environment, assist you to upgrade reports and databases from an outdated reporting platform to a current solution, and deliver as-needed online mentoring to meet your individual requirements. Progent's management reporting consultants offer experience in the leading business analytics reporting tools including the SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot and Power View, and Report Builder.
Biggest Signature-based Virus Protection Information Technology Consulting
ProSight ESP Ransomware Protection Specialists
ProSight Enhanced Security Protection managed services offer affordable in-depth security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge tools incorporated within one agent accessible from a unified control. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP environment that addresses your company's specific requirements and that allows you prove compliance with government and industry data protection standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent's consultants can also help your company to install and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack such as ransomware.
SharePoint 2019 PowerShell Outsourcing
Expert Microsoft Certified SharePoint 2019 PowerApps Gateway Technical Support
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide economical remote and onsite consulting, software development, and troubleshooting services for businesses of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers plan and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud components into a seamless intranet system.
Apple iPhone and Windows integration Remote Support Services
MacOS and Windows Support and Help
Progent's service experts in Mac and Windows technology can show you how to integrate Apple Macintosh and Windows computers into cohesive environments with full sharing and collaboration support. Allowing productive cooperation among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and experience with Apple Macintosh and Windows products. Progent's background in Microsoft and Macintosh service makes it possible to provide world class support to businesses that rely on these platforms to keep their strategic edge. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Dynamics GP 2015 Azure AD Consulting Services
Dynamics GP 2015 R2 Specialists
Dynamics GP 2015 R2 features a revamped architecture that enhances cloud readiness, supports the most popular handheld devices, allows one-time sign-on with Azure Active Directory, and strengthens security and compliance. Dynamics 2015 R2 also streamlines reporting, incorporates nine new Workflows, expands the Web Client, and adds more than 100 enhancements to its library of applications. Progent's Microsoft-certified consultants offer the depth and breadth of knowledge and hands-on experience to resolve the many technical and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can assist your organization to perform an efficient migration that will maximize the business value of your investment in this powerful product.
Data Center Colocation Remote Consulting
Colocation Migration IT Consulting
Colocation sites allow companies to share enterprise-class facilities for housing computer equipment that supports vital applications. Progent's Microsoft and Cisco premier IT experts can assist your small business with all aspects of your colocation program including selecting and moving to a colo facility, designing system topology, specifying hardware, on-premises and on-line maintenance, establishing offsite network administration, and training your support staff.
macOS Network Consulting
Apple Mac Infrastructure Technical Consultant
Progent's Apple Mac networking engineers can help you with a broad range of network foundation areas such as system architecture, off-site and mobile access, internetwork compatibility, security, and new technologies including Voice over IP and fast wireless networking. For company networks based solely on Mac OS X or for environments incorporating a mix of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and depth to handle the challenge of designing, configuring, and maintaining a network infrastructure that is reliable, secure, efficient and aligned with your business goals. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Xsan storage area network systems. Progent can also provide skilled professionals to help you with Cisco routers and switches.
24/7 MS Virtual Server Administration Website Technology Professional
Virtual Server 2005 Engineer
Microsoft Virtual Server, hosted on the Microsoft Windows Server operating system and based on technology first produced by Connectix, delivers the performance necessary to carry out hardware reduction, application upgrade, and server isolation projects via virtualization technology in an enterprise-class computing environment with high expandability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at businesses wishing to improve operational efficiency in software development and piloting, migration from outdated line-of-business applications, and server consolidation. Progent's professional Virtual Server experts can assist your company to assess and deploy MS Virtual Server 2005.
Certified Microsoft Partner Computer Network Providers
24x7 Microsoft Certified Implementation Support
Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who receive the top client endorsement and enjoy the closest operational relationship with Microsoft. The understanding, skills, and commitment needed to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your business more complete technical solutions for your information network.
Consult ISSAP Certified Cybersecurity Architecture
ISSAP Certified Technology Consulting Services
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous testing and significant experience with network security design. ISSAP consultants possess in-depth understanding of access management systems and techniques, telecommunications and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security consultants can help your business with all phases of architecture security.
Live Communications Server Support
Microsoft LCS Server Specialist
Microsoft Communications Server delivers Instant Messaging and presence in an extensible, world-class solution offering advanced security, transparent integration with popular Microsoft software, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers cost savings and improved operational efficiencies, enhanced worker productivity, and better IP security. Microsoft Office Communications Server has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications experts can provide online and onsite configuration support and mediation help for your Office Communications Server deployment and can help your organization to assess the costs and benefits of upgrading to Skype for Business. Progent can also assist you to plan and carry out a smooth upgrade that will add significant strategic value to your information network
Exchange 2000 Upgrade Upgrading
Microsoft Exchange 2000 Upgrade Consultants
Progent is one of the most expert network support companies for creating e-mail solutions based on Exchange 2000. Progent specializes in helping small and mid-size companies get all the advantages of Exchange Server 2000 for typical situations including upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 administration.
Small Business 300 Access Point Support
Remote Technical Support Small Business WAP371
Progent's Cisco-certified wireless integration consulting experts can help you to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wireless Access Points.
24 Hour prime infrastructure Consulting Services
5500 Wireless Controller Online Support Services
Cisco's Catalyst family of wireless controllers simplify the management of Wi-Fi LANs by unifying the configuration and management of wireless access points, tuning Wi-Fi performance by limiting the effect of RF congestion, improving Wi-Fi uptime with rapid auto-failover, and strengthening data security by detecting cyber threats and analyzing network traffic based on user type and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controller appliances to manage wireless LANs of all sizes. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi solution or carry out an efficient transition to Cisco's modern Wi-Fi controller technology.
Palo Alto Networks PA-3000 Series Firewalls Information Technology Consulting
Palo Alto Networks DNS Security Network Security Auditing
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks firewall appliances to create a modern security solution that spans your on-premises and cloud-based resources and guards all users at any location with any endpoint device.
Network Security Protection Bulletins Firewall Support
Network Security Bulletins Network Consulting
This page includes the latest information on security threats, patches, and leading practices. Call or email Progent if you need assistance defending your system against the latest IT security threats.
scom 2016 Exchange Server integration IT Consultants
Microsoft Certified operations manage 2016 Computer Consultants
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and maximum uptime for key applications by providing unified, cross-platform tracking of IT infrastructure deployed across local systems and cloud environments. Progent's SCOM consulting group offers advanced remote and onsite support to assist organizations of all sizes to plan, implement, tune, enhance and repair SCOM 2016 solutions. Progent can help your company to move to Operations Manager 2016 from earlier releases of Operations Manager or from different IT infrastructure monitoring platforms, or combine multiple monitoring systems into a unified infrastructure management solution. Progent can also help you expand your Operations Manager 2016 environment to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Microsoft Network Support Consultant
Microsoft Phone Support Services
Progent's IT outsourcing packages offer budget-friendly computer consulting for small businesses. Whether it involves designing system architecture, creating an internal Help Desk or outsourcing a one, deploying a new email system, monitoring your system, or building an on-line business solution, outsourcing your IT engineering services can reduce expenses and eliminate risks, permitting network service budgets to increase in a more linear and manageable fashion than is possible by building up a large, all-purpose in-house IT organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and robust network foundation for your critical business software powered by Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Services ransomware removal and recovery
Technology Professional Maze ransomware recovery
Progent's seasoned ransomware recovery experts can assist you to reconstruct an IT network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
24-Hour Windows 11 Migration Consultancy Services Group
Windows 11 Wigets Consultant
Progent's Microsoft-certified Windows 11 consultants offer a range of services for Windows 11 including cloud and hybrid solutions, mobile device management, at-home workforce connectivity, data and identity security, automated provisioning, and Help Desk support services.
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