Enlarging your telecommuter workforce may have a significant impact on network infrastructure, security/compliance, and company culture. Progent has two decades of experience helping businesses of all sizes to design, configure, manage, tune, and debug IT networks that support at-home workers. Progent can assist your Allentown company to select the appropriate tools and adhere to best practices in creating and operating a secure virtual office solution for telecommuters that promotes teamwork and delivers top value. Progent offers support services ranging from as-needed expertise for getting you past occasional technical roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.
Progent can assist Allentown, Pennsylvania businesses to with any aspect of building a high-functioning remote work ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk services, security monitoring, data protection solutions, and unified management.
Help Desk Support for Telecommuters
A rapid, enterprise-wide switchover to a teleworker business model, which could be activated by a pandemic or as a component of a business continuity preparedness plan, can overstretch even a high-performing in-house Call Desk. Progent's Help Desk Call Center services make it possible for businesses to outsource or augment their Help Desk Call Center with Progent's remote Technical Response Center team.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient work-from-home solution for your Allentown, Pennsylvania business, call