Enlarging your telecommuter workforce may have a significant impact on IT infrastructure, security/compliance, and corporate culture. Progent has two decades of experience assisting SMBs to design, configure, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your Allentown company to pick the appropriate technologies and follow best practices in building and operating a safe virtual ecosystem for teleworkers that promotes teamwork and returns top business value. Progent offers support services that go from on demand guidance for helping you past occasional IT roadblocks to full project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can assist Allentown, Pennsylvania businesses to succeed with any aspect of creating a high-performing telecommuting environment by providing infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk outsourcing, security monitoring, backup/restore solutions, and unified management.
Infrastructure for an At-Home Workforce
Integrating the network infrastructure required for an at-home work environment can be particularly challenging if you must manage a combination of personal hardware like desktop computers and notebooks, Internet routers, and Wi-Fi APs from different manufacturers and with a variety of OS software and firmware releases. Progent's experience delivering online support for both outdated and modern technologies in virtual office venues enables you to make efficient use of your existing infrastructure and provides you with ready access to top-tire consultants for implement essential upgrades. Services offered by Progent to help you to implement a high-functioning telecommuting ecosystem include:
- Virtual Private Network (VPN) connectivity allows you to create a safe connection for authenticated at-home employees to use IT resources located at your company datacenter or in a public cloud. Progent's consultants can help your company to configure and maintain VPN connections between your at-home workforce and your various IT resources by providing online VPN configuration support. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can help your telecommuters to set up Cisco's popular AnyConnect client software for safe VPN tunneling for a broad range of endpoint devices including Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to see and use a data center PC's desktop. This gives IT managers more control over the computing environment of at-home employees and ensures remote users a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach at-home networks to the Internet and support VPN connections, home wireless connectivity, and firewall services. Progent can provide top-tier online consulting for configuring routers from all major vendors. See router integration support from Cisco-certified experts.
- Home Wireless networks, often shared by families and guests, are frequently utilized by telecommuters to connect to their Internet router for work. This can create throughput and security problems. Progent can help you to mitigate these problems by providing expertise like Cisco Aironet configuration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti wireless access point setup help.
- Internet connectivity methods affect the speed and reliability of connections between at-home workers and the company network. Mission-critical processes might require backup Internet access in the event the primary connection fails. Progent offers guidance for identifying Internet service providers, selecting appropriate bandwidth and data volume offerings, and integrating fault-tolerant Internet connections. Refer to Internet access solutions.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing a productive work-from-home solution for your Allentown, Pennsylvania organization, call 1-800-993-9400 or refer to Contact Progent.