Expanding your at-home workforce can have a major impact on network architecture, security/compliance, and company culture. Progent has two decades of experience helping businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Allentown organization to select the appropriate technologies and adhere to best practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates collaboration and returns maximum business value. Progent can provide support services that go from on demand expertise for getting you past occasional IT bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can help Allentown, Pennsylvania companies to succeed with any facet of creating a high-performing telecommuting environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, security monitoring, data protection solutions, and unified management.

Network Infrastructure for Teleworkers
Integrating the physical and software infrastructure needed to support an at-home work environment can be particularly complex if you have to accommodate a mix of worker-owned hardware like PCs and laptops, Internet routers, and wireless APs from different vendors and with a mix of operating systems and firmware releases. Progent's background delivering online support for both legacy as well as current technologies in remote office venues allows you to make efficient use of your available infrastructure and provides you with fast access to expertise for implement essential upgrades. Support services offered by Progent to assist you to implement a high-functioning telecommuting ecosystem include:

  • Virtual Private Network technology allows you to establish a secure connection for authenticated remote workers to use IT resources situated at your company datacenter or in the cloud. Progent can help you to configure and manage VPN connections between your at-home workforce and your various network resources by providing remote VPN configuration support. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can help your at-home workers to set up Cisco's popular AnyConnect software for secure VPN tunneling for a broad selection of devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products allow an at-home worker to see and interact with a data center computer's desktop. This provides network managers substantial control over the digital ecosystem of telecommuters and ensures remote users a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers connect home networks to the Internet and typically support VPN tunnels, home wireless connectivity, and firewalls. Progent offers top-tier online consulting for deploying home routers from all major vendors. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically supporting the whole family and visitors, are frequently used by at-home employees to connect to their Internet router for work. This can cause performance and cybersecurity issues. Progent can assist you to resolve these issues by providing services like Cisco Aironet integration consulting, Cisco-certified Meraki WiFi deployment expertise, and Ubiquiti Unifi WiFi AP setup help.
  • Internet connectivity solutions affect the speed and availability of connections between at-home workers and the company network. Business-critical applications might require backup Internet access in the event the normal connection breaks. Progent offers guidance for identifying Internet service providers, picking appropriate service offerings, and integrating fault-tolerant Internet access. See Internet connectivity integration services.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining an efficient work-from-home solution for your Allentown, Pennsylvania company, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Progentís staff of Microsoft and Cisco Certified consultants average more than ten years of real-world professional experience, in the trenches of network support, performing a wide range of IT projects for an extensive array of businesses. Every Progent support professional shares a proven set of personal best practices that are incorporated into company-wide leading practices standards that Progent teaches its support staff. This guarantees that you get not only world-class technical help, but also a support engineer with field-tested methods for using computer knowledge to repair real-world network problems rapidly.

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  • Top Quality SQL Server 2016 Backup Online Support Services
    Information Technology Consulting SQL Server 2016 Backup

    SQL Server 2016 introduces significant enhancements in speed, scale, security and compliance, uptime, mobile computing integration, plus built-in BI. Innovations include PolyBase for handling structured and unstructured files in one appliance for big data applications, Jason support, Row-level Security, Mobile Report Publisher, and seamless management of local and cloud operations and services. Progent's Microsoft-certified consulting team can deliver remote and onsite support to assist businesses of any size to configure, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.

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  • Automatic Network Diagrams Information Technology Consulting
    ProSight Remote Infrastructure Management Remote Troubleshooting

    ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to diagram, monitor, enhance and troubleshoot their networking appliances such as routers, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are kept updated, copies and displays the configuration information of almost all devices on your network, monitors performance, and sends alerts when potential issues are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, locating appliances that require important software patches, or isolating performance problems.

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  • Oracle RDBMS Contract Programmer Oracle Recovery Manager Specialist
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    Wave 2 wireless controller Remote Consulting

    Progent can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or carry out a smooth migration to Cisco's latest wireless controller solutions.

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  • Microsoft Skype for Business 2015 IT Services
    24x7 Skype for Business Video Interop Server Engineer

    Progent's consultants offer remote and on-premises consulting services for companies of all sizes to evaluate the costs/benefits of migrating to Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist you to plan an on-premises, cloud-based or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office; set up high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can assist you create and validate a security strategy for your Skype for Business solution that is compliant with government and industry requirements.

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  • Remote Consulting ProSight Endpoint Protection ProSight Behavior-based Virus Detection Consultancy
  • Remote Desktop Technical Consulting Remote Desktop Computer System Consultant
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  • Remote Support and Help Meraki MR34 Access Point Largest Meraki MR62 Access Point Specialists
  • Remote Technical Support Exchange 2016 Migration IT Consulting Exchange Server 2016 Upgrade Planning
  • Remote Workers Consulting Experts - Allentown - VoIP Systems Consulting Services Allentown At Home Workforce Consulting Services near me in Allentown - IP Voice Solutions Expertise Allentown Bethlehem Easton

  • Cybersecurity Scan Professionals
    Network Security Scan Professionals

    Progent offers small organizations two low-cost security inventory packages that include, for a preset fee, remotely administered scans of your network security profile which are evaluated by expert security specialists who interpret the results of the remote scan, present objective evaluations of your existing network security, and make recommendations for improvements. Progent offers two complementary security inventory packages for external and internal security testing that are priced to fit the budgetary realities of small companies while delivering enterprise-class assessments of your IT network's exposure to assault.

  • Remote Workforce Collaboration Integration Support Online Support Services Offsite Workers Collaboration

  • Exchange Server 2003 IT Consultants
    Best Microsoft Exchange Specialist

    Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity downtime, reduces ongoing support demands, and makes your Exchange Server 2003 easy to manage. For complex multiple server or multi-site migrations, Progent has the background to finish your project quickly and economically. Progent's Microsoft Exchange Server 2003 help, repair, and design services include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.

  • SCCM 2012 Mobile Device Management Network Engineer Technical Support Services Configuration Manager 2012

  • Aironet 3700 Access Point Support
    Aironet Wireless Access Point Remote Technical Support

    Progent's Cisco-certified wireless networking consultants can help businesses of all sizes to plan, implement, administer and troubleshoot Cisco Aironet Wi-Fi access point solutions to achieve the throughput, range, capacity, scale, security compliance and manageability needed for transparent connectivity between Wi-Fi and wired networks. Progent offers affordable remote and onsite support for both legacy and current 802.11ac Aironet wireless access points and Progent can help your business plan and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi APs.

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  • SCDPM 2012 and Hyper-V Consultants Microsoft Expert Remote Support SCDPM 2012 Compliance
  • SQL 2008 Computer Engineer On-site Technical Support SQL 2008
  • SQL Server 2012 IT Services SQL Server 2012 AlwaysOn Remote Support Services
  • SQL Server 2017 R Services Online Technical Support SQL Server 2017 and Power BI Professional
  • SQL Server Management Studio Configuration Microsoft SQL Server 2012 Computer Consultant
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    wireless IP phone integration Professional

    Progent's Cisco wireless IP phone configuration and troubleshooting experts offer online and on-premises support to help you build and maintain a Cisco Wi-Fi IP phone deployment by providing integration services that range from troubleshooting the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for updating the wireless architecture of a campus.

  • Security Consulting Services Microsoft SQL Server 2016 Information Technology Consulting Firm Project Server
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  • Setup and Support SharePoint Server 2007 SharePoint Online Technical Support
  • At Home Workforce Allentown Assistance - Infrastructure Assistance Allentown, Lehigh County
  • Small Business IT Consultant Microsoft and Cisco Certified Expert Small Business Computer Consulting Firm

  • Mac Online Technical Support Engineers
    Consulting OS X Remote

    Progent offers nationwide remote help and consulting services for companies who operate Apple Mac OS X networks or whose information systems include a combination of macOS and Mac OS X with Microsoft Windows products. Progent's consultants can provide Apple macOS and OS X users a range of services such as desktop support, upgrading to the most recent version of Mac OS X from legacy versions of Mac, plus expertise with Apple macOS and Mac OS X application software. Progent can also assist your business with iPhone and Apple iPad integration and management, or migrating to iCloud services. Remote technical support provides optimum leverage for your IT budget by extending user efficiency and shortening the time charged for computer analysis and repair. Sophisticated online support utilities and skilled technicians and engineers combine to enable Progent to handle most IT issues without squandering time and money by going to your site. In most of cases your IT problems can be dealt with by telephone or via a combination of telephone support and remote network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security professionals to help you with the toughest system issues.

  • Small Business IT Outsourcing Consulting Specialist IT Support Outsourcing
  • Small Business Network IT Consultant Small Company Computer Consulting
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  • Small Office Network Admin Companies Small Business Small Business Computer Consulting Companies

  • Professionals Office SharePoint Server 2010
    After Hours SharePoint Server 2013 Integration Services

    Progentís Microsoft-certified consultants offer organizations of all sizes consulting, technical support, and application development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that utilizes web technology for intelligently coordinating people, groups and data. SharePoint provides a central location for your workers or customers to access, organize, distribute and manipulate useful information, files, and applications and to communicate with other people. Microsoft SharePoint allows faster and better decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the knowledge theyíve created in a way that makes data easy to locate, retrieve and apply. Progent's SharePoint experts can help your organization to manage your existing SharePoint solution or upgrade to the current release of SharePoint.

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    Cisco CUBE and ISR Routers IT Consultants

    Progent's Cisco-certified SIP infrastructure experts can help organizations of any size to design, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide affordable online or onsite expertise to help businesses to move smoothly to an advanced communications ecosystem that offers accelerated ROI. Progent's certified Microsoft unified communications consultants can help you to establish interfaces between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business and Lync for access to a SIP PSTN trunk.

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  • Allentown Work at Home Employees Integration Consulting Allentown Pennsylvania
  • Specialists Small Business Top Rated Network Consulting Small Company
  • Support Outsourcing Services Microsoft Microsoft Network Consulting Companies
  • Allentown Offsite Workforce Integration Guidance Allentown, Lehigh County
  • Support Services SQL Server Business Intelligence Remote Consulting SQL Server 2019
  • Support Team Progent Start-Up Business Outsourcing Companies Progent Start-Up Companies
  • Symantec VPN Consultant Symantec Raptor Security Organization
  • System Center 2016 Operations Manager Support Outsourcing 24x7 System Center 2016 and Exchange Online Integration Integration

  • Wi-Fi Network Outsourcing
    Wireless LAN Consulting

    Progent can show you how to design, configure, manage, monitor, and repair an efficient Wi-Fi LAN infrastructure, recommend sensible technology, and integrate access points, wireless bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you put together a complete wireless system security plan that is well aligned with the security strategy for your entire business network.

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  • Technical Consultant Remote Workforce Video Conferencing Network Consultant Offsite Workforce Video Conferencing

  • Redundant Network Specialist
    Fault Tolerant Interoffice Connectivity Setup and Support

    Progentís high availability inter-site connectivity and 24x7 network infrastructure engineers can help small organizations create non-stop Interoffice connectivity by means of redundant system architectures with transparent failover. Progentís Cisco Certified Internetwork Experts can design and implement fault tolerant Inter-office networks based on fault tolerant EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how redundant connections and automatic fail-over offers economical 24x7 interoffice connectivity.

  • Technology Consulting Services Windows 2000 Migration Consultants Windows Server 2000

  • Top Quality Windows and Solaris Remote Support Services
    Professionals Windows and UNIX

    If your business network mixes UNIX, Linux or Sun Solaris technology with Windows, Progent can show you how to integrate your computers into a unified network that allows all your operating systems to run side by side for simple management, seamless information exchange, high reliability, superior performance, and tight protection. Progent's UNIX and Windows coexistence support services include IT infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote technical help and repair, in-person technical support, and Helpdesk services.

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  • Telecommuters Allentown Consultants - Setup Consulting Services Allentown Teleworkers Infrastructure Expertise Allentown, Lehigh County
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  • Azure and iPhone integration Professionals
    Microsoft Azure integration Contract Programmer

    Progent can assist companies of all sizes to move any part of their computing infrastructure to Microsoft Azure. This can simplify network management and lower equipment investments. Microsoft Azure includes a wealth of cloud services and Progent can assist you to understand the advantages and limitations of various cloud computing models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and resources and make sure you avoid the common mistakes small companies make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Android smartphones and tablets.

  • Top Rated Consulting Services SharePoint Server 2007 Allentown Pennsylvania Allentown, PA Microsoft SharePoint Server 2010 Remote Consulting
  • Train Mac Application Training Professional Macintosh
  • Troubleshooting BlackBerry BES Remote Technical Support BlackBerry Enterprise Server
  • Troubleshooting Microsoft SQL Server 2019 SQL Server 2019 Always On Consultant
  • Allentown At Home Workforce Setup Expertise Allentown, PA
  • UNIX Technology Support CCIE Certified NetBSD Integration Firm
  • Ubiquiti access point Professional Professionals Ubiquiti UniFi WiFi
  • Upgrade Consultants Solaris-Windows Sun Solaris Upgrade Consultants

  • Consulting Microsoft Office SharePoint Server 2019
    Microsoft SharePoint Server Online Technical Support

    Progent's Microsoft-authorized experts can show you how to rationalize the business justification for implementing Microsoft SharePoint Server 2007, advise you on the most sensible edition of SharePoint Portal Server for your application, offer configuration and integration expertise, help you to install MS SQL Server as a back-end database, optimize your network infrastructure, integrate your off-the-shelf and customized application software to operate with Microsoft SharePoint 2007, design a company-wide security strategy that incorporates portal technology, and provide maintenance and Help Desk support.

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  • Urgent Office SharePoint Server 2010 Specialist Microsoft SharePoint Server Online Consulting
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    SQL Server Replication Consultants

    SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast development of a new generation of enterprise-class applications that can provide your company a significant competitive edge. SQL Server provides built-in support for XML and the capability to communicate across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in designing, installing and administering Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET environment.

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  • Virtual Service Desk Consulting Support Desk Sharing IT Consulting
  • WLAN controller Support and Help Online Support 3504 wireless controller
  • Windows 10 Training Remote Consulting Microsoft Windows 10 Configuration Manager Consult

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    Remote Macintosh Applications Class

    Progent's Mac consultants can promote the creative aspect of Mac computing by offering help services and education in graphics, audio, and motion video. Progent's support professionals offer expertise in a variety of Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or setting up an audio/video post production facility.

  • Windows 2000 Server IT Services Windows Server 2000 Migration Consultants
  • Windows 2003 Support and Setup Specialists Windows Server 2003
  • Windows 2008 Failover Cluster Online Consulting On-site Technical Support High-Availability Systems
  • Windows 7 Wireless Online Technical Support Windows 7 Training Remote Consulting

  • Microsoft Dynamics CRM Integration
    Microsoft Dynamics CRM Technical Support

    Microsoft Dynamics Customer Relationship Management helps mid-market businesses build profitable client relationships. Integrated Sales and Customer Service modules allow employees to share information to help promote selling success and deliver consistent, effective customer service. Progent can configure the most sensible server and communications infrastructure, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can help you combine Microsoft Dynamics CRM with your sales or customer support databases.

  • Windows 8.1 Storage Spaces Design Company Windows 8.1 BitLocker Information Technology Consulting Firms
  • Windows Essential Business Server Remote Troubleshooting Remote Microsoft Small Business Server 2008 Consultant
  • Windows and Solaris Technical Support Services Windows, UNIX, Solaris Technical Support Services
  • Wireless LAN Computer Consulting Remote CCIE Expert Certified Wireless Network Consult
  • Work from Home Solutions Consultant At Home Workers Remote Support Services
  • macOS Penetration Testing Support and Integration Support OS X Disaster Recovery

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