Expanding your remote workforce may have a significant effect on IT architecture, cybersecurity, and corporate workflows. Progent has two decades of background helping SMBs to plan, configure, administer, optimize, and debug IT networks that support at-home workers. Progent can help your Allentown company to select the appropriate tools and follow leading practices in creating and operating a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers top value. Progent offers support services ranging from as-needed expertise for getting you past challenging IT roadblocks to full project management or co-management to help you carry out business-critical tasks.
Progent's consultants can assist Allentown, Pennsylvania organizations to with any facet of creating a high-functioning remote work ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk services, data security, backup/restore solutions, and streamlined management.
Network Infrastructure for Teleworkers
Integrating the physical and software infrastructure needed to support a remote workforce can be especially challenging if you have to manage a combination of personal hardware such as desktop computers and laptops, Internet routers, and wireless appliances from different manufacturers and with a variety of OS software and firmware releases. Progent's experience delivering online help for both outdated and current technologies in remote office solutions allows you to make efficient use of your available network infrastructure and provides you with ready access to expertise for making necessary upgrades. Support services available from Progent to assist you to implement a productive telecommuting infrastructure include:
- VPN technology allows you to create a secure tunnel for authenticated remote employees to use IT resources situated at your company data center or in a public cloud. Progent's consultants can assist you to deploy and maintain VPN connections between your teleworkers and your key network resources by providing online VPN configuration support. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can help your remote workers to set up Cisco's AnyConnect client software to provide safe VPN connections for a wide range of devices including Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms allow a teleworker to see and use a remote computer's desktop. This technology provides network managers more control over the digital environment of telecommuters and ensures remote users a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach home networks to the Internet and typically support VPN tunnels, home Wi-Fi connectivity, and firewall services. Progent offers expert remote consulting for setting up routers from all major vendors. See router integration support from Cisco-certified experts.
- Home Wi-Fi networks, typically supporting families and visitors, are commonly used by telecommuters to access their router for work. This can create performance and security problems. Progent can help you to resolve these problems by providing services that include Cisco Aironet configuration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti wireless access point integration help.
- Internet access solutions affect the performance and availability of connections between telecommuters and the corporate network. Business-critical applications might require backup Internet connections in case the primary connection fails. Progent can provide guidance for selecting service providers, picking appropriate bandwidth and data volume packages, and configuring redundant Internet access. Refer to Internet access integration services.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive work-from-home environment for your Allentown, Pennsylvania business, call 1-800-993-9400 or refer to Contact Progent.