Expanding your at-home workforce may have a significant impact on network architecture, security/compliance, and corporate processes. Progent has two decades of background assisting businesses of all sizes to plan, deploy, administer, optimize, and debug IT environments that support at-home workers. Progent can assist your Allentown company to select the appropriate tools and adhere to best practices in creating and operating a safe virtual office ecosystem for telecommuters that facilitates collaboration and returns maximum value. Progent can provide support services ranging from on demand expertise for getting you past challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can assist Allentown, Pennsylvania organizations to succeed with any aspect of creating a high-functioning remote work environment by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, endpoint security, backup/restore solutions, and unified management.
Infrastructure for an At-Home Workforce
Setting up the network infrastructure needed for a remote work environment can be particularly complex if you have to accommodate a mix of worker-owned equipment like PCs and notebooks, routers, and wireless appliances from an assortment of manufacturers and with a mix of OS software and firmware levels. Progent's experience delivering remote support for both outdated as well as modern technologies in remote office venues allows you to make cost-effective use of your existing infrastructure and offers fast access to expertise for making necessary updates. Support services offered by Progent to help you to implement a productive work-at-home ecosystem include:
- Virtual Private Network (VPN) technology makes it possible to create a safe tunnel for authenticated remote workers to access IT assets located at your corporate data center or in the cloud. Progent can assist you to configure and manage VPN connections between your at-home workforce and your various network resources by providing online VPN integration support. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can assist your remote workers to utilize Cisco's AnyConnect software for secure VPN tunneling for a wide range of endpoint devices such as Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to see and interact with a data center computer's desktop. This provides network managers significant control over the computing environment of telecommuters and ensures them a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach home networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewall services. Progent offers top-tier online consulting for integrating home routers from a range of vendors. See router configuration support from Cisco-certified consultants.
- Home Wi-Fi networks, typically supporting an entire household and visitors, are frequently utilized by at-home employees to access their Internet router for work. This can cause throughput and security issues. Progent can assist you to resolve these problems by providing expertise that include Aironet configuration consulting, Cisco Meraki wireless installation consulting, and Ubiquiti WiFi access point integration assistance.
- Internet connectivity methods impact the speed and reliability of connections between at-home workers and the company data center. Mission-critical processes may require backup Internet access in the event the normal connection fails. Progent offers expertise for picking ISPs, selecting appropriate bandwidth and data volume offerings, and configuring high-availability Internet access. Refer to Internet access solutions.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Allentown, Pennsylvania organization, phone 1-800-993-9400 or visit Contact Progent.