Expanding your remote workforce may have a major effect on network infrastructure, cybersecurity, and company culture. Progent has two decades of experience assisting businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Allentown company to select the right tools and adhere to leading practices in creating and maintaining a safe virtual ecosystem for teleworkers that facilitates collaboration and returns maximum business value. Progent offers support services ranging from on demand guidance for helping you over challenging technical bottlenecks to comprehensive project management to help you carry out mission-critical tasks.
Progent's consultants can assist Allentown, Pennsylvania organizations to with any facet of building a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, endpoint security, backup/restore solutions, and unified management.
IP Voice Integration for Telecommuters
Extending the corporate PBX system to accommodate remote users is critical to maintaining an effective work-at-home solution. A variety of cloud-centric VoIP platforms are used by SMBs to server telecommuters. Many enterprises rely on Cisco's current or older products for VoIP solutions. Progent can help businesses of any size to plan or tune a remote IP voice environment that provides the flexibility, convenience and security required for remote users. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist organizations tune their current Cisco VoIP systems to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed throughout the network. CUCM supports additional combined media services like unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, see Cisco Unified CM consultants.
- CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can assist your company to maintain your current CallManager deployment or migrate efficiently to Cisco's modern IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other older VoIP products, visit Cisco CallManager consulting.
- Cisco IP Gateways enable integration with public telephony networks and with users operating outside the corporate firewall
such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN architecture to work with these solutions and deliver on-demand deployment and debugging expertise.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Allentown, Pennsylvania organization, call 1-800-993-9400 or refer to Contact Progent.