Expanding your telecommuter workforce may have a significant effect on IT architecture, security, and corporate workflows. Progent has two decades of background helping SMBs to plan, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Allentown organization to pick the right technologies and adhere to best practices in building and operating a safe virtual solution for telecommuters that promotes teamwork and returns top business value. Progent offers services ranging from as-needed guidance for getting you past challenging technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent can help Allentown, Pennsylvania organizations to with any aspect of creating a high-performing telecommuting ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, data security, data protection solutions, and streamlined management.
VoIP Integration for At-Home Workers
Extending the corporate phone system to include telecommuters is critical to maintaining an effective at-home workforce. A variety of cloud-centric digital PBX products are used by small and mid-size businesses to server telecommuters. Many enterprises depend on Cisco's current or older products for IP voice management. Progent can assist businesses of any size to plan or tune a telecommuter IP voice service that provides the versatility, transparency and security required for remote users. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist businesses tune their current Cisco IP voice systems to handle an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers advanced telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia apps deployed throughout the network. Unified Communications Manager supports other combined media services like messaging, video conferencing, and team collaboration networks. For details about Progent's CUCM expertise, see Cisco Unified CM consulting services.
- CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can assist you to support your current CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, refer to CallManager expertise.
- Cisco IP Gateways provide connectivity with PSTN networks and with clients operating outside the corporate firewall
like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network architecture to support these solutions and deliver as-needed integration and troubleshooting services.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Allentown, Pennsylvania company, call 1-800-993-9400 or refer to Contact Progent.