Enlarging your at-home workforce may have a major effect on network architecture, security, and corporate culture. Progent has 20 years of experience helping businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Allentown organization to pick the right technologies and follow leading practices in building and operating a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers top business value. Progent can provide support services ranging from on demand expertise for helping you past challenging technical roadblocks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Allentown, Pennsylvania companies to succeed with any facet of creating a high-functioning work-at-home environment by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk services, security and compliance, data protection solutions, and streamlined management.

VoIP Integration for Remote Workers
Extending the business PBX environment to accommodate teleworkers is vital to maintaining a productive at-home workforce. A broad range of cloud-centric IP voice platforms are used by small and mid-size businesses to server teleworkers. Many enterprises depend on Cisco's current or legacy products for VoIP solutions. Progent can assist organizations of any size to plan or tune a telecommuter VoIP environment that provides the versatility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to help businesses optimize their existing Cisco VoIP environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise IP telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and multimedia apps used throughout the network. Unified Communications Manager supports additional mixed media services such as messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager support, visit Cisco Unified CM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent's consultants can help you to maintain your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony products. To learn about Progent's support services for CallManager and Cisco's other legacy IP voice products, refer to CallManager expertise.
  • Cisco IP Gateways provide integration with PSTN networks and with clients working beyond the corporate firewall like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network architecture to support these solutions and provide as-needed configuration and debugging expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient work-from-home environment for your Allentown, Pennsylvania company, phone 1-800-993-9400 or go to Contact Progent.