Expanding your telecommuter workforce may have a significant effect on IT architecture, security, and corporate workflows. Progent has two decades of background helping SMBs to plan, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Allentown organization to pick the right technologies and adhere to best practices in building and operating a safe virtual solution for telecommuters that promotes teamwork and returns top business value. Progent offers services ranging from as-needed guidance for getting you past challenging technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can help Allentown, Pennsylvania organizations to with any aspect of creating a high-performing telecommuting ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, data security, data protection solutions, and streamlined management.

VoIP Integration for At-Home Workers
Extending the corporate phone system to include telecommuters is critical to maintaining an effective at-home workforce. A variety of cloud-centric digital PBX products are used by small and mid-size businesses to server telecommuters. Many enterprises depend on Cisco's current or older products for IP voice management. Progent can assist businesses of any size to plan or tune a telecommuter IP voice service that provides the versatility, transparency and security required for remote users. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist businesses tune their current Cisco IP voice systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia apps deployed throughout the network. Unified Communications Manager supports other combined media services like messaging, video conferencing, and team collaboration networks. For details about Progent's CUCM expertise, see Cisco Unified CM consulting services.
  • CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can assist you to support your current CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, refer to CallManager expertise.
  • Cisco IP Gateways provide connectivity with PSTN networks and with clients operating outside the corporate firewall like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network architecture to support these solutions and deliver as-needed integration and troubleshooting services.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Allentown, Pennsylvania company, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement over Cisco's popular ASA 5500-X security appliances and include centralized management of modern security capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help you to plan and carry out an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's security services to create and centrally manage IT environments that include branch offices, data centers, and cloud resources.

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  • SQL Server 2017 Application Migration Online Support MCSE Expert Certified SQL Server 2017 Development Configuration
  • SQL Server 2019 on Linux Specialists SQL Server 2019 and Excel Computer Engineer
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  • Consult Dynamics GP Development
    Dynamics GP SmartList Builder Consultant

    Dynamics GP/Great Plains accounting includes analytics and reporting features that let you monitor all operations, sales and expenses, and market patterns with built-in drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting services can help you design reports that allow you to analyze your business more thoroughly, converting uncooked data into useful management information. Progent is able to enhance your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to offer custom line-of-business application development and eCommerce solutions that work seamlessly with Dynamics GP.

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  • Small Business IT Outsourcing Companies Small Office Emergency Upgrade Small Business
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  • Remote Workers Expertise nearby Allentown - VoIP Systems Consulting
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  • Wireless Integration Services
    24 Hour Wireless Technical Support Services

    Progentís wireless professionals can help small organizations design, select, pilot, deploy and support protected building-to-building wireless bridging products that integrate transparently into your existing network while offering a degree of protection that matches or excels wireline interfaces. Progent provides experience in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can show you how to select and install the wireless connectivity solutions that fit best with your company requirements.

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  • Support and Setup Microsoft Exchange 2010 Upgrade Configuration Microsoft Exchange Server 2010

  • Lync Server 2013 certificate management Engineer
    Urgent Lync Server 2013 dial plans Professionals

    Microsoft Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and public switched telephone network (PSTN) calling. Microsoft Lync 2010 can extend the functionality of Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and simplify administration through integration with Active Directory. Lync can also reduce capital and operational costs by doing away with VoIP hardware and subscription services, PBX gear, or conventional video conferencing solutions. Progent's certified IM and Presence consultants can provide remote and on-premises support to help your company to manage and repair your current Lync 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist your organization to design and carry out a smooth Skype for Business upgrade.

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  • Mobile Laptop IT Outsourcing Group
    Remote Support Smartphone Synchronization

    Progent's remote connectivity and smartphone synchronization specialists can help your business to design and configure secure access solutions for remote desktops, laptops, and wireless handhelds so they work tightly with your information network, enabling your business to improve the productivity of your remote workers.

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  • Troubleshooting ISA 2004 Firewall Expert Microsoft Certified ISA 2004 Firewall IT Consulting
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  • VPN Specialist Cisco VPN IT Consulting
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  • VirtualPC for macOS Outsourcing Windows Virtual Desktop for Apple Mac Network Consulting

  • Top Managed IT Services Consulting Setup and Support
    ProSight IT Management Outsourcing Specialist

    Progent's ProSight family of managed IT services are geared to offer organizations who have minimal in-house network administration and support teams with affordable access to enterprise-class management tools and consulting experts. Benefits of Progent's ProSight line of managed services include flat-rate network management expenses, smart automation of routine administrative processes, continual absorption of the latest information technology, graceful migration from older technology to modern solutions, close alignment of computer technology with business objectives, access to veteran IT experts, and allowing management to concentrate on business rather than ever-changing information technology.

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  • ProSight Outbound Email Filtering Technology Professional
    ProSight Email Guard Content Filtering Service Consult

    Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide web-based management and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper level of inspection for incoming email. For outbound email, the local gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.

  • Windows 7 Help Desk Consulting Services Windows 7 Backup and Restore Online Support Services
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  • Windows Security Computer Network Support Firms Allentown Help Desk Small Business IT Outsourcing Company
  • Windows Server 2012R2 Multitenancy Support Windows Server 2012R2 Storage Spaces Technology Consulting Services
  • Windows Server 2016 Scale Out Clusters Outsourcing Windows Server 2016 Network Consultants
  • Windows and macOS Professionals After Hours MacOS and Windows Integration Support
  • Wireless Case Study Wireless Integration Case Study
  • Wireless EMail Network Consulting Wireless Support and Integration
  • Wireless LAN Specialists Wireless LAN Consultant
  • iPad Infrastructure Consulting Services OS X Connectivity Technical Consultant

  • Tech Consulting Microsoft Office System
    Microsoft System Consulting

    Progentís IT outsourcing packages provide budget-friendly computer consulting for small businesses. Whether it involves designing system architecture, creating an internal Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your system, or developing an on-line business solution, outsourcing your IT technical services can reduce expenses and minimize uncertainties, allowing network support expenses to increase in a more moderate and controlled fashion than is feasible by assembling a large, all-purpose in-house network support staff. Progentís Outsourcing White Paper and datasheets show how Progent can help you create a protected and highly available network foundation for your critical business software based on Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.

  • iPhone Security Troubleshooting Consultancy ProSight Phishing Protection

  • Helpdesk for At Home Workers Integration Support
    24/7/365 Call Desk for Telecommuters Setup and Support

    Progent has 20 years of background helping small and mid-size businesses to design, implement, optimize, administer, and debug information networks that incorporate an at-home workforce.

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  • macOS and Windows integration Configuration Mac and Windows Outsourcing

  • 24-Hour Exchange 2010 Upgrade Professional
    Exchange 2003 to Exchange 2010 Upgrade Consultants

    Progent's Microsoft-certified consulting engineers can assist you to assess the value of Microsoft Exchange Server 2010 for your company and can assist you to plan and carry out a smooth migration to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will offer quick ROI by improving your workers' efficiency, lowering the cost of hardware and service, streamlining management, and consolidating your vital communications platforms.

  • wireless IP phone configuration Support Outsourcing Flex 7500 2500 Wireless Controller On-site Technical Support

  • Non-stop Clustered Servers IT Consulting
    Engineer Windows Cluster

    Progent provides Microsoft Windows 2003 Cluster Server support to help your business deploy fault-tolerant clustered servers that can deliver 100% uptime. Windows cluster servers for non-stop networks include Windows Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster Server. By showing you how too create zero-downtime clustered server solutions powered by Microsoft Windows Clustered Server 2003, Progentís Premier Windows experts make sure that your non-stop server clusters are configured to maximize the strategic advantage of your IT system.

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