Enlarging your remote workforce can have a major effect on IT architecture, security/compliance, and corporate workflows. Progent has 20 years of background helping small and mid-size businesses to design, configure, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Allentown organization to select the right technologies and follow leading practices in creating and maintaining a safe virtual office ecosystem for telecommuters that promotes teamwork and returns top business value. Progent can provide services that go from on demand expertise for helping you over occasional IT bottlenecks to comprehensive project management to help you carry out business-critical tasks.

Progent can assist Allentown, Pennsylvania organizations to succeed with any facet of building a high-functioning remote work ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, cybersecurity, data protection solutions, and streamlined management.

IP Voice Solutions for Teleworkers
Extending the company phone system to accommodate telecommuters is critical to supporting an effective work-at-home solution. A variety of cloud-based digital PBX platforms are used by small and mid-size businesses to server telecommuters. Many enterprises depend on Cisco's current or legacy products for IP voice solutions. Progent can assist organizations of any size to plan or maintain a telecommuter VoIP service that delivers the versatility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice experts offer advanced support to help businesses tune their existing Cisco VoIP systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced telephony capabilities to devices such as IP phones, media processing platforms, Voice over IP gateways, and mixed media applications deployed across the network. Unified Communications Manager supports other combined media services like messaging, video conferencing, and team interaction networks. For details about Progent's CUCM support, visit CUCM consultants.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can assist your company to support your existing CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other legacy VoIP products, refer to Cisco CallManager consulting.
  • Cisco IP Gateways enable integration with PSTN networks and with users operating outside the corporate firewall such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN architecture to work with these solutions and provide as-needed configuration and debugging services.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient telecommuter environment for your Allentown, Pennsylvania organization, phone 1-800-993-9400 or visit Contact Progent.