Allentown At Home Workers Configuration Consulting and Support
IP Voice Systems Consulting and Support Services
Expanding your at-home workforce can have a major impact on network architecture, cybersecurity, and company culture. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Allentown company to pick the right tools and follow leading practices in building and maintaining a secure virtual solution for telecommuters that promotes collaboration and delivers top value. Progent offers services ranging from on demand guidance for helping you past challenging IT roadblocks to full project management to help you successfully complete business-critical initiatives.
Progent can assist Allentown, Pennsylvania companies to succeed with any facet of building a high-performing work-from-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, endpoint security, backup/restore solutions, and streamlined management.
IP Voice Integration for At-Home Workers
Extending the business PBX environment to accommodate teleworkers is vital to maintaining an effective at-home workforce. A variety of cloud-based VoIP platforms are popular with SMBs to server teleworkers. Many larger organizations rely on Cisco's modern or legacy platforms for IP voice management. Progent can assist businesses of any size to plan or tune a telecommuter VoIP service that delivers the versatility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help organizations optimize their current Cisco IP voice environments to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end IP telephony capabilities to devices like VoIP phones, media processing products, Voice over IP gateways, and multimedia apps deployed across the network. Unified Communications Manager supports other combined media services such as unified messaging, video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager expertise, refer to CUCM expertise.
- Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent can assist your company to maintain your current CallManager environment or migrate efficiently to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other legacy IP voice platforms, see Cisco CallManager expertise.
- Cisco IP Gateways provide integration with public telephony networks and with clients working outside the corporate perimeter like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network architecture to work with these solutions and provide online configuration and troubleshooting services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Allentown, Pennsylvania company, call
An index of content::
Microsoft Exchange 2000 Upgrade Support and Help
Immediate Exchange Server 2000 Troubleshooting
Progent is among the most qualified information technology consulting companies for integrating e-mail systems based on Exchange 2000. Progent specializes in helping small and mid-size businesses derive the full benefits of Exchange Server 2000 under typical situations such as upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.
Microsoft ISA Server Setup and Support
Microsoft ISA 2004 Server Support and Setup
Progent's Microsoft-certified ISA Server consulting experts have long backgrounds developing ISA Server-based security installations for IT networks with many sites, remote users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants are available to assist your company in designing and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your information protection requirements without overly restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Integration Power BI and SSAS
Power BI and SSRS Coding
Progent's Power BI consultants can help your business to plan, install, manage, enhance or debug your Power BI environment. Progent can also help you to prepare your source data for Power BI reports and dashboards. Progent can help you build and manage an on-premises, cloud based, or hybrid network model to run Power BI.
Pennsylvania Design Consultant
24x7x365 Remote Support Network Consulting Companies
Progent's Technical Response Center (TRC) provides nationwide extended hours remote support for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts provide after-hours telephone help and online direct computer access to isolate and repair technical problems quickly and affordably. The scope of technical experience available from Progent's team of nationwide support professionals allows Progent to escalate even the most difficult network issues to qualified experts as required. For critical problems, the TRC tries to respond to your call for service within one hour.
Firepower Services IT Consulting
24x7 ASA Firewall with Firepower IT Consulting
Progent's certified Cisco IT security consulting professionals provide expert PIX Firewall and ASA Firewall consulting support including infrastructure design, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack defense, and secure access services. Ranging from compact, easy-to-install desktop appliances for small and home businesses to modular enterprise-level products, Cisco PIX Firewall and ASA Firewalls provide advanced protection, high throughput, and excellent reliability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, minimizing common OS-specific security gaps.
Linux, Windows Specialists
Linux, Windows Consulting Services
If your office network combines Linux platforms with MS Windows, Progent can assist you to integrate your servers into a unified environment that permits all your OS platforms to coexist for easy management, transparent information exchange, high dependability, enhanced performance, and strong security. Progent's Linux and Microsoft Windows integration support services include IT infrastructure configuration and service, consulting for Windows services for UNIX, online server monitoring and management, remote technical help and repair, on-site technical support, and Contact Center support.
MySQL Standard Edition Consulting Services
CISA Certified Security Expert Designer MySQL WorkBench
Progent can provide affordable online access to an Oracle-certified MySQL DBA or application developer and can help businesses of any size to configure and support MySQL in a robust network infrastructure that provides high levels of speed, scalability, and protection. Progent also has proven skill assisting companies migrate databases from Oracle to MySQL.
WatchGuard Firebox M-Series Firewall Cybersecurity Tech Services
WatchGuard Fireware Security Tech Services
Progent provides consulting expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your security requirements and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewall solutions.
Consulting Services Teleworker Integration
After Hours Teleworker Services Help and Support
Progent has two decades of background helping small and mid-size organizations to design, implement, tune, administer, and troubleshoot computer networks that incorporate at-home workers.
SCCM Troubleshooting Online Support Services
Top SCCM and SQL Server Online Support Services
Configuration Manager automates application and device provisioning and updating, streamlines security and compliance settings management, inventories network resources, guards against company data leakage, provides network health monitoring, allows secure end-user self service, and delivers a single point of control for administering mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration specialists can assist businesses of any size with any facet of planning, installing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
Online Help Hyper-V Security
Engineer iPhone Security
Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device management, and web filtering via cutting-edge technologies incorporated within a single agent managed from a unified console. Progent's data protection and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that addresses your organization's unique requirements and that helps you demonstrate compliance with government and industry information protection standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent attention. Progent's consultants can also assist you to install and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware.
On-site Support Cisco PIX Firewall Migration
24-Hour Cisco PIX Upgrade Network Engineer
Cisco's PIX firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent still provides consulting support for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can also help you determine whether to adopt more current firewall technology available from Cisco. Progent's Cisco-certified specialists can help your company design and implement a smooth upgrade to Cisco ASA 5500-X firewalls based on leading practices.
On-site Support Exchange Server 2003
Exchange Server 2003 Consulting
Progent's certified consultants offer computer support and IT consulting services for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete line of Microsoft server platforms. Progent's migration, configuration, management, and support services for Microsoft Exchange Server 2003 include system design, installation, project management, local and off-site troubleshooting, Help Desk outsourcing, expert security consulting, and full-service network management outsourcing.
24-7 Citrix OpenCloud Access Support Outsourcing
Citrix XenDesktop virtual desktops Online Technical Support
Citrix has developed a comprehensive line of platforms that provide enterprise-grade manageability, expandability, and performance for virtualizing servers and for centralized delivery of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist you to assess the strategic benefits of Citrix virtualization products and help you plan, test, implement, optimize, and support Citrix solutions.
Open Now Subscription Postini
Antispam Subscription
E-Mail Guard is Progent's affordable anti-spam and virus protection solution that offers small businesses world-class protection against spam, viruses, DHA attacks, and other types of email-borne attacks on computer networks. E-Mail Guard is based on Postini's perimeter management technology, a comprehensive library of web-managed antispam and antivirus services that ward off email attacks before they can breech the network firewall. Perimeter Manager also allows administrators track and control their email systems, irrespective of server platform, hardware technology, or data center location.
IT Services Ekahau Wi-Fi Site Survey
Ekahau Wi-Fi RF Spectrum Analysis Network Consultants
Progent's Ekahau-certified Wi-Fi consultants can assist you to design, deploy, optimize, manage and troubleshoot a Wi-Fi network customized for your environment. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF analysis.
Windows 8.1 Backup and Restore Support Services
Immediate Windows 8.1 BitLocker Computer Companies
Progent's Microsoft-certified experts can deliver a range of IT outsourcing and co-sourcing services to help organizations of all sizes to install, manage, and support environments that include desktops, laptops, tablets, or smartphones based on Windows 8.1. For enterprise customers, Progent's experienced project managers can help set up testing environments to assess Windows 8.1 and develop and implement Windows 8.1 deployment plans based on leading practices.
Meraki MR20 Access Point Online Technical Support
IT Services Meraki Wireless AP
Progent's Meraki wireless AP experts offer online and onsite support services to assist businesses of all sizes to design, install, maintain, expand or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist you to configure and manage Cisco's Meraki-based wireless networks for sites that range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to create a seamless ecosystem that provides identical connectivity, performance, security compliance, ease of management and uptime for wired and Wi-Fi users irrespective of their location or computing device.
Top Quality Professionals Lync Server 2013 and Cisco UC
24-7 Microsoft Lync 2013 Online Support Services
Lync Server 2013, now called Skype for Business, enables businesses of any size to create a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing style with IM, real-time presence, web meetings with app sharing and whiteboard, as well as IP-based and PSTN telephony across a wide assortment of desktop and mobile endpoints. Progent's certified Lync 2013 consultants and network integrators can help your company to evaluate the business benefits of Lync Server 2013, create an in-house, cloud-based (with Microsoft Lync Online) or mixed topology suitable for your current and long-term plans, implement Lync Server 2013 so as to speed up your return on investment, and deliver custom online and on-premises training to your management team and end users. Progent has expertise in key pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with popular Microsoft 365 apps including Outlook and PowerPoint.
Technology Consulting Services SQL Server 2016 Database Migration
SQL Server 2016 Database Migration Network Consultants
Microsoft SQL Server 2016 offers major improvements in speed, scale, security, high-availability, BOYD integration, and built-in analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Reports, and centralized management of local and cloud resources. Progent's Microsoft-certified consultants can deliver online and onsite support to help organizations of any size to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.
Engineer NetApp Clustered Data ONTAP
NetApp Clustered Data ONTAP Consult
Progent offers enterprise clients the services of a NetApp-certified consultant to deliver online or on-premises expertise for NetApp's complete line of SAN storage software and hardware products including ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and remediation. Progent can provide Level 3 support to assist you to resolve problems with NetApp SAN environments quickly and affordably based on leading practices.
New Mexico Computer System Consultant
After Hours Colorado Server Recovery
Progent's Technical Response Center offers affordable national extended hours online assistance for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts provide extended hours phone support and online secure network access to isolate and resolve technical problems rapidly and economically.
Shared Helpdesk Technical Support Services
Support Desk Sharing Technology Consulting
Progent provides three basic kinds of Help Desk services : Microsoft Call Center Outsourcing Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals offers your customers convenient access to a reliable support resource with years of experience providing phone support and remote access troubleshooting for IT systems powered by Microsoft products. Progent's focus is on earning the support Helpdesk a positive reputation as a solid contributor to company productivity. Progent's target is to fix and not merely report problems.
Flexential Tampa Data Center Technology Professional
24 Hour Technology Professional Flexential Data Center
Progent utilizes the Flexential Tampa data center mainly to deliver private cloud hosting services. Progent maintains a group of network consultants located in the Tampa area, and Progent can also provide remote support from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and veteran DRBC preparedness consultants. Progent can also help your business to plan and carry out a migration to the Flexential facility with services like designing solution architecture, specifying hardware, system configuration and validation, debugging, setting up remote management, and training your network staff.
Meraki MR32 Access Point Troubleshooting
Meraki MR18 Access Point Support Services
Progent's Meraki Wi-Fi access point experts provide remote and on-premises support services to assist organizations of any size to design, deploy, maintain, upgrade or debug Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to set up and manage Cisco's Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology including Catalyst and Nexus switches, routers and firewalls to build a cohesive network infrastructure that delivers the same access, responsiveness, security, manageability and uptime for wired and Wi-Fi clients regardless of their mobility or computing device.
Barracuda Backup Testing Technology Consulting
Remote Barracuda Backup Offsite Vaulting IT Consultant
Barracuda Backup is a low-cost, subscription backup/restore platform for small and mid-size organizations. A Barracuda Backup deployment can include a custom-designed physical appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your own storage infrastructure. Barracuda Backup safeguards critical company data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting services to assist your business to design, integrate, operate and repair a BDR system built on Barracuda Backup.
24/7 Microsoft Exchange Upgrade Support and Integration
Migration Consulting Exchange 2000
Progent is one of the most qualified network support firms for designing email and messaging solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses get all the benefits of Exchange Server 2000 for common situations such as upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server management.
Professional Hornetsecurity Altaro M365 SharePoint Backup
Online Technical Support Altaro 365 Total Backup
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
Meraki MR34 Access Point Remote Troubleshooting
Meraki Wave 2 AP Support and Setup
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to design, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a multi-site enterprise. Progent can also help clients to incorporate other Cisco appliances for centralized management.
24/7 Automatic Failover Configuration
Fully Redundant Internet Network Network Engineer
Progent's Cisco-authorized IT professionals can help you build an economical, 24x7 Internet configuration solution that can achieve non-stop Internet connectivity through a wide array of high availability Internet network products and services including fault tolerant BGP, automatic fail-over, and redundant ISPs. Progent offers CCIE engineers to help you apply the most current technology for high availability Internet connectivity to build a cost-effective, fully redundant Internet network with automatic failover and other features to create fault tolerant Internet access.
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