Enlarging your telecommuter workforce can have a major impact on IT infrastructure, security, and company workflows. Progent has 20 years of experience assisting SMBs to plan, deploy, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Allentown company to select the right tools and follow best practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes collaboration and returns maximum value. Progent offers support services that go from on demand guidance for helping you past occasional technical bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Allentown, Pennsylvania companies to succeed with any facet of creating a high-functioning work-from-home environment by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, data security, data protection solutions, and streamlined management.

VoIP Integration for Remote Workers
Extending the business phone environment to accommodate teleworkers is critical to supporting an effective at-home workforce. A variety of cloud-based digital PBX platforms are popular with small and mid-size businesses to server telecommuters. Many enterprises depend on Cisco's modern or older platforms for IP voice solutions. Progent can assist businesses of all sizes to design or tune a telecommuter VoIP service that provides the flexibility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to help businesses optimize their current Cisco IP voice environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end IP telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media software used across the network. Unified Communications Manager supports other combined media services such as unified messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager support, see CUCM consultants.
  • CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can assist your company to maintain your existing CallManager environment or upgrade smoothly to Cisco's current IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP platforms, see CallManager consulting services.
  • Cisco IP Gateways enable integration with PSTN networks and with clients working outside the corporate firewall such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network infrastructure to support these solutions and provide online deployment and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Allentown, Pennsylvania company, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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