Allentown Work at Home Employees Integration Consulting Partner
VoIP Solutions Consulting and Support Services
Expanding your telecommuter workforce may have a significant effect on IT architecture, security, and corporate workflows. Progent has two decades of background helping SMBs to plan, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Allentown organization to pick the right technologies and adhere to best practices in building and operating a safe virtual solution for telecommuters that promotes teamwork and returns top business value. Progent offers services ranging from as-needed guidance for getting you past challenging technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent can help Allentown, Pennsylvania organizations to with any aspect of creating a high-performing telecommuting ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, data security, data protection solutions, and streamlined management.
VoIP Integration for At-Home Workers
Extending the corporate phone system to include telecommuters is critical to maintaining an effective at-home workforce. A variety of cloud-centric digital PBX products are used by small and mid-size businesses to server telecommuters. Many enterprises depend on Cisco's current or older products for IP voice management. Progent can assist businesses of any size to plan or tune a telecommuter IP voice service that provides the versatility, transparency and security required for remote users. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist businesses tune their current Cisco IP voice systems to handle an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers advanced telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia apps deployed throughout the network. Unified Communications Manager supports other combined media services like messaging, video conferencing, and team collaboration networks. For details about Progent's CUCM expertise, see Cisco Unified CM consulting services.
- CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can assist you to support your current CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, refer to CallManager expertise.
- Cisco IP Gateways provide connectivity with PSTN networks and with clients operating outside the corporate firewall like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network architecture to support these solutions and deliver as-needed integration and troubleshooting services.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Allentown, Pennsylvania company, call
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Ohio Design Consultants
Network Solutions Oregon
Progent’s Technical Response Center offers nationwide extended hours remote support for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers provide after-hours telephone support and remote direct computer access to troubleshoot and resolve network problems quickly and affordably. The scope of technical expertise represented by Progent's team of nationwide support engineers makes it possible to escalate even the most difficult problems to competent specialists as required. For critical issues, the Technical Response Center tries to respond to your call for support in less than one hour.
Nagios for Linux Consulting
Nagios for Linux Consulting Services
Network monitoring commonly involves observing a system's resource usage in order to uncover throughput backups or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring utilities that run under Linux or UNIX and can be used to monitor mixed-platform environments where UNIX and Windows operate together. Progent's system support consultants can help you take advantage of both these programs to tune and troubleshoot your network. Progent's UNIX support services provide small companies and programmers assistance with managing and servicing UNIX and Linux systems that coexist with Microsoft-based products.
Remote Consulting ISA 2000 Server
Microsoft Expert ISA 2004 Server Network Engineer
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience creating corporate security solutions for IT networks with many sites, remote users, and line-of-business eCommerce applications. A Progent ISA Server engineer can help your small or mid-size business design and deploy an installation of Microsoft ISA Server 2004 that supports your IT protection requirements without limiting your network.
Microsoft Windows 7 Upgrade Server Consultant
On-site Support Windows 7 Help Desk
Progent's Microsoft certified engineers can provide offsite and on-premises support expertise to assist you to administer, maintain, and repair PCs powered by Microsoft Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, network security, disaster recovery, remote connectivity, mobile device management, wireless network design, and 24x7 network monitoring.
MRP Reporting
Navision Applications Consultant
Progent can provide you with programmers who can customize your Microsoft Dynamics ERP, MRP, and financial system packages to suit your particular business requirements. Progent’s Microsoft consultants offer expertise in Microsoft AX ERP Software, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also provides expert e-Commerce integration services for safe, corporate-wide information sharing plus integration with CRM packages.
IT Services Supplemental Support Desk
Shared Computer Support Help Desk Online Help
Progent provides several essential kinds of Helpdesk support including Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft experts offers your customers convenient access to a dependable technical resource with extensive experience delivering phone support and online repair for IT systems powered by Microsoft technology. Progent's concentration is on giving the support Helpdesk a respected reputation as a key contributor to business productivity. Progent's target is to resolve and not merely report problems.
Immediate SQL Server 2012 xVelocity IT Consultant
SQL Server 2012 Technology Consulting Services
Progent offers the expertise of Microsoft-certified engineers and seasoned database application programmers, DBAs, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and certified security professionals to help you to assess the likely advantages of SQL Server 2012 for your business, install pilot environments at your site or at Progent's test lab, plan and execute out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and safe network infrastructure that helps you realize the full business benefit of SQL Server 2012.
Check Point VPN-1 Security Consultant
Check Point Software Blade Network Security Auditing
Progent's Check Point firewall experts can show you how to plan, configure, and administer firewall solutions that rely on Check Point Software Next Generation firewall appliances and Check Point's cloud-based SandBlast security services. Progent can also assist you maintain older Check Point firewall models or migrate smoothly to Check Point's modern firewalls.
Microsoft Windows 2000 Online Troubleshooting
Windows 2000 Onsite Technical Support
Progent's certified Microsoft Windows 2000 consulting staff can show you how to enhance the functionality of your current Windows 2000 Servers and can streamline system administration, offer tech support and troubleshooting, and enhance security. Progent can also help you design, justify, and execute a plan to upgrade from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in setting up test programs to eliminate the obstacles involved with migrating to Windows Server 2003 by uncovering possible hardware and application compatibility problems.
Linux Specialist
NetBSD Network Assessments
Progent's UNIX platform consulting services offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient one-stop consulting firm to show you how to build and manage a protected and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.
Expert Microsoft Certified Technical Support Services Windows Server 2016
Microsoft Certified Expert Windows Server 2008 Technology Consulting
The sophistication and connectivity demands of Microsoft Windows Servers calls for a network consulting team with hands-on expertise and broad familiarity with planning and building cohesive, end-to-end business technology systems. The background of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your strategic goals. Progent’s consulting support can help you with planning, deploying, managing, and supporting Windows Server systems that maximize the productivity of your IT system. Progent’s consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other clients.
MS SQL Audit
Reports MS SQL Server
SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the fast creation of cutting-edge high-end applications that can give your company a critical competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft technology, assures you success in designing, installing and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.
Check Point ZoneAlarm Cybersecurity Organization
Cybersecurity Firms Check Point Software
Progent's Check Point Software experts can help you select and deploy Check Point Software Firewall/VPN utilities and appliances powered by Check Point Software's technology to offer an affordable and effective security solution for your business network. Progent can also help you integrate other Check Point technologies such as ZoneAlarm and Check Point UTM-1 appliances with security solutions from other suppliers and offer a single source for on-going network support, administration, education, and design services.
Microsoft Computer Network Consulting company
Emergency Microsoft Office IT Outsource
Progent’s IT outsourcing services offer budget-friendly network consulting for small businesses. Whether it includes planning system architecture, setting up an internal Help Desk or using an outside one, deploying a new e-mail system, monitoring your system, or creating a web-based business application, outsourcing your network technical services can contain expenses and minimize uncertainties, allowing network support expenses to grow in a more linear and controlled manner than is feasible by building up a large, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and robust network architecture for your vital business software powered by Microsoft Windows such as Office XP, Office 2003, and Office 2000.
Antispam Support and Setup
Anti-Virus Support and Setup
E-Mail Guard from Postini provides constantly updated spam and virus filtering, data filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and service specialist. If your company is too small to qualify for a regular Postini license, you can still have access to Postini’s Perimeter Manager technology via Progent’s E-Mail Guard spam filtering and anti-virus service program. Progent’s expert email security consultants can show you how to develop an email defense strategy that includes spam filtering and virus protection technologies and policies.
24 Hour Microsoft Exchange Server 2016 Migration Planning Remote Consulting
Microsoft Exchange 2016 Migration Planning Consulting
Progent can help you in all phases of your migration to Exchange 2016 including planning HA architecture for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your VMs, databases and log files; configuring HLB for fault-tolerant client access services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.
Cisco VoIP Phones and CUBE Support and Help
SPA300 Series IP Phone On-site Support
Progent's Cisco CCIE-certified networking experts can provide advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Microsoft Windows Server 2012 R2 Technical Support Services
Windows Server 2012 R2 Private Cloud Technology Consulting Services
Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, develop pilot environments and migration strategies, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management staff, develop an enterprise-wide security strategy, automate network administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Meraki 802.11ac Access Point Onsite Technical Support
Meraki Wave 2 AP Configuration
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco appliances for streamlined management.
Les Kent has a 35-year history of effective network integration, business management, marketing, and operations. He has demonstrated a knack for creating elegant information technology solutions during his time as as a network designer, application developer, project manager, implementation consultant, and problem solver for small companies, start-ups, and global enterprises.
Cisco Expert Microsoft Access performance tuning Programmer
Microsoft Access software programming Consultant Services
Progent can provide economical remote support for all releases of Microsoft Access including Access desktop and Access Web App and can provide expert help for application programming, database migration, performance optimization, report design, and troubleshooting. Progent also can provide custom online classes for Office Access application development and DBA services.
Wave 2 Wi-Fi controller Online Troubleshooting
Online Technical Support prime infrastructure
Progent can assist your business to deploy Cisco Wi-Fi controller appliances to manage wireless LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's modern Wi-Fi controller solutions.
After Hours ASA 5505 Firewall Technology Consulting Services
Firewall Online Troubleshooting
Progent's Cisco CCIE-certified networking experts can help your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Certified Partner Dynamics GP 2015 R2 Professionals
Dynamics GP 2015 Dexterity Development
Dynamics GP 2015 R2 introduces a new design that improves cloud readiness, works with popular smart phones and tablets, permits one-time sign-on with Microsoft Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also simplifies management reporting, includes nine new Workflows, expands the Web Client, and adds more than 100 enhancements to various applications. Progent's team of Microsoft-certified consultants offer the broad technical skills and hands-on experience to resolve the critical technical and business issues associated with upgrading to Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will optimize the return on your investment in this powerful product.
Juniper Junos os Security Firms
Juniper Junos Management Security Company
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Microsoft Proxy Server Remote Support Services
ISA 2004 Standard Edition Server Consulting Services
Progent’s Microsoft certified professionals offer small and medium sized businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can protect your IT network from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server provide deep examination of Internet protocols such as HTTP, which enables these products to detect many attacks that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your IT security through experienced design and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified engineers can help your company to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.
Windows Training
Server Training
Progent is committed to information transfer from Progent's consultants to clients. By teaching clients to resolve technical issues that are within their scope, Progent can focus on providing high-value services where Progent has few competitors. Medium-size companies who utilize trusted independent consultants or who maintain internal support personnel benefit when Progent passes on information about critical technology and proven processes to make their networks more robust, protected, and efficient.
Microsoft SQL Server 2008 Integration Services
MS SQL Server 2008 Technology Consulting
Progent's Microsoft-Certified SQL Server engineers offer an array of services to help small companies to plan, implement, manage, and troubleshoot SQL Server 2008 systems in order to get the optimum competitive benefit from Microsoft's state-of-the-art information management technology. In addition, Progent can provide consulting expertise for network infrastructure, company-wide security, and software development to increase the strategic benefit of your information investment.
Firesight Computer Consultant
ASA 5500-X Firewall with Firepower On-site Technical Support
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement over Cisco's popular ASA 5500-X security appliances and include centralized management of modern security capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help you to plan and carry out an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's security services to create and centrally manage IT environments that include branch offices, data centers, and cloud resources.
Consult Dynamics GP Development
Dynamics GP SmartList Builder Consultant
Dynamics GP/Great Plains accounting includes analytics and reporting features that let you monitor all operations, sales and expenses, and market patterns with built-in drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting services can help you design reports that allow you to analyze your business more thoroughly, converting uncooked data into useful management information. Progent is able to enhance your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to offer custom line-of-business application development and eCommerce solutions that work seamlessly with Dynamics GP.
Wireless Integration Services
24 Hour Wireless Technical Support Services
Progent’s wireless professionals can help small organizations design, select, pilot, deploy and support protected building-to-building wireless bridging products that integrate transparently into your existing network while offering a degree of protection that matches or excels wireline interfaces. Progent provides experience in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can show you how to select and install the wireless connectivity solutions that fit best with your company requirements.
Lync Server 2013 certificate management Engineer
Urgent Lync Server 2013 dial plans Professionals
Microsoft Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and public switched telephone network (PSTN) calling. Microsoft Lync 2010 can extend the functionality of Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and simplify administration through integration with Active Directory. Lync can also reduce capital and operational costs by doing away with VoIP hardware and subscription services, PBX gear, or conventional video conferencing solutions. Progent's certified IM and Presence consultants can provide remote and on-premises support to help your company to manage and repair your current Lync 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist your organization to design and carry out a smooth Skype for Business upgrade.
Mobile Laptop IT Outsourcing Group
Remote Support Smartphone Synchronization
Progent's remote connectivity and smartphone synchronization specialists can help your business to design and configure secure access solutions for remote desktops, laptops, and wireless handhelds so they work tightly with your information network, enabling your business to improve the productivity of your remote workers.
Top Managed IT Services Consulting Setup and Support
ProSight IT Management Outsourcing Specialist
Progent's ProSight family of managed IT services are geared to offer organizations who have minimal in-house network administration and support teams with affordable access to enterprise-class management tools and consulting experts. Benefits of Progent's ProSight line of managed services include flat-rate network management expenses, smart automation of routine administrative processes, continual absorption of the latest information technology, graceful migration from older technology to modern solutions, close alignment of computer technology with business objectives, access to veteran IT experts, and allowing management to concentrate on business rather than ever-changing information technology.
ProSight Outbound Email Filtering Technology Professional
ProSight Email Guard Content Filtering Service Consult
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide web-based management and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper level of inspection for incoming email. For outbound email, the local gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.
Tech Consulting Microsoft Office System
Microsoft System Consulting
Progent’s IT outsourcing packages provide budget-friendly computer consulting for small businesses. Whether it involves designing system architecture, creating an internal Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your system, or developing an on-line business solution, outsourcing your IT technical services can reduce expenses and minimize uncertainties, allowing network support expenses to increase in a more moderate and controlled fashion than is feasible by assembling a large, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and datasheets show how Progent can help you create a protected and highly available network foundation for your critical business software based on Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Helpdesk for At Home Workers Integration Support
24/7/365 Call Desk for Telecommuters Setup and Support
Progent has 20 years of background helping small and mid-size businesses to design, implement, optimize, administer, and debug information networks that incorporate an at-home workforce.
24-Hour Exchange 2010 Upgrade Professional
Exchange 2003 to Exchange 2010 Upgrade Consultants
Progent's Microsoft-certified consulting engineers can assist you to assess the value of Microsoft Exchange Server 2010 for your company and can assist you to plan and carry out a smooth migration to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will offer quick ROI by improving your workers' efficiency, lowering the cost of hardware and service, streamlining management, and consolidating your vital communications platforms.
Non-stop Clustered Servers IT Consulting
Engineer Windows Cluster
Progent provides Microsoft Windows 2003 Cluster Server support to help your business deploy fault-tolerant clustered servers that can deliver 100% uptime. Windows cluster servers for non-stop networks include Windows Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster Server. By showing you how too create zero-downtime clustered server solutions powered by Microsoft Windows Clustered Server 2003, Progent’s Premier Windows experts make sure that your non-stop server clusters are configured to maximize the strategic advantage of your IT system.
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