Expanding your remote workforce may have a major effect on network infrastructure, cybersecurity, and company culture. Progent has two decades of experience assisting businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Allentown company to select the right tools and adhere to leading practices in creating and maintaining a safe virtual ecosystem for teleworkers that facilitates collaboration and returns maximum business value. Progent offers support services ranging from on demand guidance for helping you over challenging technical bottlenecks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can assist Allentown, Pennsylvania organizations to with any facet of building a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, endpoint security, backup/restore solutions, and unified management.

IP Voice Integration for Telecommuters
Extending the corporate PBX system to accommodate remote users is critical to maintaining an effective work-at-home solution. A variety of cloud-centric VoIP platforms are used by SMBs to server telecommuters. Many enterprises rely on Cisco's current or older products for VoIP solutions. Progent can help businesses of any size to plan or tune a remote IP voice environment that provides the flexibility, convenience and security required for remote users. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist organizations tune their current Cisco VoIP systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed throughout the network. CUCM supports additional combined media services like unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, see Cisco Unified CM consultants.
  • CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can assist your company to maintain your current CallManager deployment or migrate efficiently to Cisco's modern IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other older VoIP products, visit Cisco CallManager consulting.
  • Cisco IP Gateways enable integration with public telephony networks and with users operating outside the corporate firewall such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN architecture to work with these solutions and deliver on-demand deployment and debugging expertise.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Allentown, Pennsylvania organization, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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  • SCCM 2016 Central Administration Site IT Consultant Engineer SCCM 2016 Patch Management
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  • SQL Design Firm Microsoft Certified Expert SQL 2008 Reporting Services Coding
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  • Cisco Firepower AMP Technology Consulting
    Cisco Firepower AMP On-site Support

    The current Cisco ASA 5500-X Series of firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can assist you to manage your legacy PIX or Cisco ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, deploy, optimize, manage and debug firewall solutions built on Cisco ASA firewalls with Firepower Services.

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  • Setup and Support Small Office Support and Setup Small Office Network

  • Office Move Specialist
    Sarbane Oxley Compliance Engineer

    For large businesses, Progent can supplement in-house network support groups by offering world-class background in deploying critical Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or global businesses with branch offices, Progent can act as a seamless nearby supplement of corporate network management. Progentís enterprise support services include company-wide security, online branch office support, system design, Sarbox conformance, project planning, and world-class support for multi-site network environments powered by Enterprise Windows. Progent can offer on-site consultants and technicians to assist with a site relocation or office move, or a network architect to help with setting up or using an Internet Data Center or co-location site.

  • SharePoint Consultants Remote Support Services SharePoint Portal Server

  • Microsoft Remote Monitoring and Reporting Network Engineer
    Remote Troubleshooting MOM 2007

    Progent provides a selection of network service packages for small companies. These information technology outsourcing and network monitoring solutions are based on the proactive problem solving capabilities of Microsoft System Center Operations Manager 2007, a next-generation server and system management product that tracks the reliability, performance, and safety of your information system and isolates potential problems before they can bring down your network. With Progent's economically priced network support packages, small organizations can select a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package.

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  • Small Business 500 AP Remote Troubleshooting CCNP Certified Small Business 300 AP Technology Consulting Services
  • Small Office Small Business Network Consulting Firm Top Microsoft Expert Small Business Computer Network Specialists
  • Small Office Tech Support 24 Hour Small Office Online Consulting

  • 24 Hour Live Communications Server 2007 Technology Professional
    Microsoft LCS Server 2007 Network Consulting

    MS Office Communications Server delivers IM and presence as part of an extensible, world-class package offering advanced security, seamless integration with additional Microsoft software, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and improved operational efficiencies, increased individual productivity, and better intellectual property protection with this simple-to-manage, highly available solution. Successful deployments of Office Communications Server require careful planning and consideration before roll out. Progent's Microsoft-certified professionals can provide the expertise needed to deliver all the benefits of Office Communications Server across your entire organization.

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  • Specialists CISSP Certified Cybersecurity CISSP Certified Security Manager Engineers

  • Cisco Security IT Consulting
    Cisco PIX Migration Engineer

    Cisco's PIX firewalls have been discontinued and Cisco may no longer support these devices. Progent still provides technical support for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can in addition help you assess whether to move up to more current firewall products from Cisco. Progent's Cisco-certified experts can help your company plan and carry out a smooth upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.

  • Specialists Risk Monitoring Risk Assessment Support and Setup

  • Emergency Windows Server 2008 R2 Technical Support Services
    Windows Server 2008 R2 Integration Support

    Progent's certified professionals can assist you you to evaluate the advantages of Windows Server 2008 for your business, develop pilot systems and migration strategies, integrate Windows Server 2008 with your network infrastructure and applications, train your IT staff how to use enhanced management utilities, and provide ongoing consulting and troubleshooting via budget-friendly options including Help Desk support and remote technical assistance.

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  • Emergency Cisco VoIP Security Consultants
    Cisco Router Computer Companies

    Progent can provide rapid remote access to Cisco-certified CCIE networking experts. Progent's CCIE engineers can connect to your network via advanced remote diagnostic tools to deliver fast and affordable analysis and remediation of critical network issues.

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  • Microsoft Office System Information Technology Outsourcing Firms
    Expert Microsoft

    Progent's pricing policy is to charge for remote service and on-premises help by the minute. As a result, you are billed just for received support. Progent does not impose a higher rate for off-hours or emergency service, and within California or in regions where Progent provides on-site service, Progent does not bill for travel except for emergency support where on-site work is less than 4 hours. Also, Progent imposes no startup fee and requires no retainer for support services delivered during normal working hours. Many service firms impose large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates large bills for fast repairs so you will not be tempted to allow minor problems to fester.

  • Technical Support Services Cisco ASA Configuration ASA 5500-X Firewall with Firepower Computer Consultants
  • Threat Management Gateway 2010 Network Consultants Immediate Technical Support Services Forefront TMG
  • Time Machine and Outlook for Mac Network Consultant Outlook Mac IT Consulting
  • Top Quality Check Point Ransomware Protection Security Consultants Check Point 23000 Firewalls Security Contractors
  • Top Quality Windows Server 2016 High Availability Support and Integration Windows Server 2016 and System Center Remote Consulting
  • Top Ranked Android Security Support Outsourcing Top Rated Signature-based Virus Protection Specialists
  • Urgent CRM Consultant Customer Relationship Management Technology Consulting Services

  • Security Incident Response Consultant Services
    Open Now Information Assurance Security Audit Services

    Global Information Assurance Certification was established in 1999 to certify the knowledge of computer security experts. GIAC accreditations are acknowledged by companies and institutions around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer support for all of the security services addressed within GIAC certification including evaluating infrastructure vulnerability, incident management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.

  • VLAN Test Lab Professionals Herakles/QTS Test Lab Consulting Services
  • VPN Support and Setup Troubleshooting Cisco RADIUS Security
  • WSUS Professional Remote Consulting Microsoft Software Update Services

  • Configuration SCSM 2016
    System Center 2016 Data Protection Manager Technical Consultant

    Microsoft System Center 2016 provides important improvements in the management of hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10; seamless integration of heterogeneous networks that incorporate Linux, Hyper-V and VMware; and better cloud support including tighter integration with Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and configure a new implementation of Microsoft System Center 2016, expand or tune an existing one, upgrade efficiently from a prior release of System Center, or debug your System Center environment.

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  • Work from Home Employees Allentown Consultants - IP Voice Technology Expertise Lehigh County Pennsylvania
  • Windows 2000 Consulting Award Winning Windows Server 2000 Migration Consulting
  • Windows 2003 Setup and Support Microsoft Windows Server 2016 Support Outsourcing
  • Windows 7 Migration IT Consultants Windows 7 Integration On-site Technical Support
  • Windows 7 Remote Support Services Windows 7 Online Consulting
  • Telecommuters Allentown Assistance - VoIP Technology Guidance Allentown Bethlehem Easton
  • Windows Active Directory Online Support Services 24x7 Microsoft AD Consulting Services
  • Windows Hyper-V 2016 Private Cloud Online Technical Support Windows Server Hyper-V 2016 Private Cloud Online Support Services
  • Windows Server 2012 R2 Business Computer Server Companies Allentown Pennsylvania Windows Server 2012 Technical Support Lehigh County Pennsylvania
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  • 64-bit Upgrade Support
    64-bit Computing Consultant

    Progentís Microsoft-expert engineers can help you to enhance your desktops from 32 to 64 bits. Progent can assist you to calculate the costs and advantages of moving to 64-bit PC desktop computing, design an affordable upgrade strategy that reduces operational disruptions, and deliver economical, professional remote support to assist your organization to install 64-bit PC desktop software and application programs on your existing computers.

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