Allentown Offsite Workforce Solutions Consulting
Solution Design, Configuration, Administration and Call Center Consulting
Enlarging your at-home workforce can have a significant impact on IT infrastructure, security/compliance, and company workflows. Progent has 20 years of experience helping small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Allentown company to pick the right technologies and follow best practices in creating and maintaining a safe virtual office ecosystem for telecommuters that facilitates collaboration and delivers top value. Progent offers services ranging from on demand expertise for helping you over challenging technical roadblocks to comprehensive project management to help you carry out mission-critical tasks.
Progent's consultants can help Allentown, Pennsylvania businesses to with any facet of creating a high-performing work-from-home environment by delivering infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, security and compliance, backup/restore solutions, and unified management.
Network Infrastructure for a Remote Workforce
Setting up the network infrastructure required to support an at-home workforce can be especially complex if you must manage a mix of worker-owned equipment such as PCs and laptops, routers, and Wi-Fi appliances from various manufacturers and with a mix of OS software and firmware releases. Progent's background providing remote support for both outdated and modern technologies in virtual office solutions enables you to make efficient use of your available infrastructure and provides you with ready access to top-tire consultants for implement essential upgrades. Services available from Progent to help your company to create a high-functioning telecommuting ecosystem include:
- VPN technology makes it possible to establish a safe connection for authorized remote workers to use IT resources situated at your corporate data center or in a public cloud. Progent can help you to configure and manage VPN connections between your at-home workforce and your various IT resources by providing remote VPN integration support. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA consultants can assist your telecommuters to utilize Cisco's AnyConnect client software for secure VPN connections for a wide range of devices such as Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products enable a teleworker to view and interact with a remote computer's desktop. This technology gives network managers substantial control over the digital environment of telecommuters and ensures them a familiar experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach home computer networks to the Internet and support VPN tunnels, home wireless networks, and firewall services. Progent can provide top-tier remote support for integrating routers from a range of manufacturers. See router integration services from Cisco-certified experts.
- Home Wi-Fi networks, typically shared by families and guests, are commonly used by at-home employees to connect to their router for work. This can cause throughput as well as security issues. Progent can assist you to resolve these issues by delivering expertise like Aironet integration expertise, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti Unifi WiFi access point integration assistance.
- Internet connectivity solutions impact the speed and availability of connections between telecommuters and the company data center. Vital processes might demand redundant Internet access in case the primary connection breaks. Progent can provide guidance for selecting service providers, picking sensible service offerings, and setting up high-availability Internet connections. See Internet access solutions.
IP Voice Integration for At-Home Workers
Extending the business PBX environment to include teleworkers is vital to supporting an effective at-home workforce. A broad range of cloud-centric digital PBX products are popular with small and mid-size businesses to server remote users. Many larger organizations rely on Cisco's modern or legacy products for VoIP solutions. Progent can assist organizations of all sizes to design or maintain a telecommuter VoIP service that provides the versatility, convenience and protection needed for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses optimize their existing Cisco VoIP environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (CUCM) extends enterprise telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media applications used across the network. CUCM manages additional combined media services like messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's CUCM support, refer to Cisco Unified Communications Manager consultants.
- CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can assist you to support your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other older VoIP platforms, see CallManager consulting.
- Cisco IP Gateways provide connectivity with PSTN networks and with clients operating beyond the corporate firewall like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
- Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network architecture to support these solutions and deliver online configuration and troubleshooting services.
Video Conferencing for an At-Home Workforce
A wide selection of video conferencing platforms from leading technology companies support virtual discussions, video conferencing, chat, and screen/content sharing for both local workers and teleworkers. Many companies utilize a mix of products to accommodate their different partners and clients. Progent's communications experts can help your organization to manage your current voice/video conferencing ecosystem and enhance the experience of your remote workforce.
- Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help your company to configure and manage Skype for Business clients to support your at-home workforce. For details about Progent's consulting services for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's group video calling app for compatible iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 simultaneous users for video calls. For details about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, session recording, plus revision and playback for future reference and training. For details about Progent's consulting expertise for Webex and for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and content with features such as video conferencing, persistent chat, plus data sharing. To learn more about Progent's support expertise for Microsoft Teams as well as for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and help your business to tune your WAN architecture to run them.
Microsoft Collaboration Software for Teleworkers
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office and Microsoft 365 families, offering a rich environment of productivity apps that create a consistent user interface for sharing information throughout a corporate network and on a broad selection of endpoint computers. Progent has provided online consulting services for SharePoint and Exchange Server since their first releases and can help your company to deploy these critical collaboration products to optimize the effectiveness of your at-home workforce.
SharePoint utilizes web sites to enable collaboration and knowledge sharing by providing policy-based access to content, business processes, and tools for looking through company-wide information silos. SharePoint permits you to create secure portals that allows remote workforce to see and update consolidated corporate intelligence by means of Wikis, Blogs, social networking web sites, and Web Parts (Widgets). For information about Progent's SharePoint consulting services, refer to SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange expertise, go to deployment consulting services for Microsoft Exchange Server.
OneDrive is Microsoft�s collaborative cloud-based file hosting and synchronization service, comparable to GoogleDrive. At-home workers can store files to OneDrive, and colleagues anywhere can share them safely through a browser. Included with Office and Microsoft 365, OneDrive allows remote workers to co-author files. Revisions made offline are automatically synced when you reconnect to the Internet. To find out about Progent's consulting expertise for Microsoft OneDrive, go to Onedrive configuration experts.
Cloud Integration for Teleworkers
Progent can provide affordable online assistance for helping organizations to build, maintain and optimize integrated hybrid network models that incorporate internal data centers, teleworkers, branch offices, and public cloud resources. Progent can provide expertise for all modes of public cloud service such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help remote workers resolve issues with public cloud access, authentication, and cybersecurity.
Azure is a popular platform for public cloud services that allows you to use infrastructure, servers, and key apps running on Microsoft's massive cloud. Microsoft Azure offers over one hundred services services including hosting for Windows and Linux-powered virtual machines, scalable cloud storage, messaging, app development with Visual Studio, and backup/restore. Progent can assist you to set up virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity control with Azure AD, and plan data backup and recovery systems with Azure Backup. Progent can also help you create secure connections to Azure services for at-home workers by setting up and troubleshooting firewalls and VPN tunnels. To learn about Progent's support services for Microsoft Azure, visit Azure consulting services.
Microsoft 365, formerly called Office 365, is Microsoft's popular family of client productivity applications and cloud services available on a subscription basis. Microsoft applications and services are marketed in a variety of bundles intended for users ranging from students and households to major enterprises. Progent can provide fast and affordable online contact with experts familiar with Microsoft 365-compatible client devices running Windows, Mac, iOS, and Google Android technology. Progent can assist your business to assess the various subscription bundles available for Microsoft 365 and deploy 365 apps for your at-home workers in a way that delivers maximum business value. To find out about Progent's consulting services for Microsoft 365, see Microsoft 365 consulting expertise.
Exchange Online is one of the most widely used cloud-based applications in the Microsoft 365 product suite. Exchange Online offers the benefits of reduced spending for data center infrastructure, simplified management, on-demand scaling, high reliability, and other advantages inherent with public clouds. Microsoft has engineered Exchange Online to run smoothly with on-premises Exchange environments, enabling customers to build hybrid networks. Progent's Exchange consultants can provide as-needed assistance to guide you through challenging IT roadblocks and can also provide comprehensive project management services to ensure your telecommuters have convenient and safe access to your Microsoft 365 Exchange Online environment. For information Progent's consulting services for Microsoft 365 Exchange Online, refer to Microsoft 365 Exchange Online integration and support expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud arena and is the industry's biggest source of cloud-based services. Progent offers quick and economical online access to cloud integration consultants who can assist your organization to design, deploy, manage, and debug hybrid information networks that incorporate Amazon AWS cloud-based services with on-premises resources and with other popular cloud platforms like Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to help your company to create a high-availability network architecture so your employees have a consistent computing environment whether they are working from your headquarters, a branch office, at home, or on the road. To learn about Progent's consulting expertise for Amazon AWS, visit Amazon AWS consulting expertise.
Google Cloud Platform is a leading suite of cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help you to expand your current IT resources with the Google Cloud Platform, and Progent's database consultants can show you how to make your key applications cloud ready so your remote workers can benefit fully from Google Cloud services. Progent can help your organization to set up VMs on Google Cloud Compute Engine, plan an efficient storage system with Google Cloud Storage, and simplify access management for at-home workers with GCP Cloud Identity. Progent's consultants can also help your business to utilize GCP's management technology to administer and monitor your GCP ecosystem. For information, visit Google Cloud Platform consulting expertise.
Help Desk Call Center Support for Teleworkers
An emergency, company-wide transition to a from-home workforce, which could be activated by an epidemic or as part of a disaster recovery plan, can overwhelm even the most efficient internal Support Desk. Progent's Help Desk services make it possible for organizations of any size to outsource or supplement their Call Desk by using Progent's online Technical Response Center (TRC) team.
- Progent's Standard Call Desk support services utilize Progent's extensive network of online technical support experts along with enterprise-class trouble ticketing and tracking technology to provide an economical, state-of-the-art Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all aspects of remote Level 1 PC support from service requests through trouble ticket creation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal allows telecommuters to monitor or revise their current tickets, enter information, and append screenshots and attachments. Technical support services are provided at a significant discount off Progent's normal Level 1 technical support rates, and Progent offers optional rapid escalation to Level 2 and Level 3 support experts to resolve complex issues. To learn more, refer to Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Help Desk Call Center Augmentation Service allows you to expand your current Help Desk staff by splitting delivery of Call Desk support seamlessly between your regular support personnel and Progent's extensive roster of PC support technicians and subject matter experts. Progent's co-managed Support Desk service is based on a collaborative support solution utilizing the number one professional services automation tool for managing help requests and trouble tickets, establishing ownership, tracking progress, and producing management reports. To find out how Progent's Help Desk Call Center Supplementation Services can enable your company to provide world-class IT support to your teleworkers, refer to Progent's Help Desk supplementation Services.
Security and Compliance for Teleworkers
Work-from-Home staff members commonly use their own computers and often work in an unsecured physical space. This increases their susceptibility to malware threats and requires judicious configuration of firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, thorough end-user education, and the creation of security policies built on leading practices. Progent's veteran roster of cybersecurity support experts can assist you to plan, deploy and maintain an effective cybersecurity solution that protects vital information assets in networks that include at-home workers.
Firewalls allow you to build a network environment that can be securely utilized by on-premises users and by telecommuters, mobile employees, vendors, customers, and other stakeholders. Modern firewall appliances allow you to configure and control appropriate permissions to various groups of users and to scale your network and adjust your security as your business evolves and as network attacks become more sophisticated. Progent works with both new and older security devices from all leading manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For details about Progent's firewall configuration services, refer to firewall integration and support expertise.
Online Endpoint Monitoring makes it possible to track the various computers used by at-home workers and either block or spot and respond to the latest threats such as ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is installed on each protected endpoint, watching all activity and utilizing state-of-the-art machine learning to identify zero-day threats at inception. When a cyberattack is spotted, ProSight Active Security Monitoring immediately isolates the impacted endpoint device from the network to quarantine the threat. Since the ProSight Active Security Monitoring agent is self-contained, endpoints remain secure even if they are not connected to the Internet. For more information about ProSight ASM, refer to remote endpoint monitoring for teleworkers.
Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Android, and other personal devices. Using Duo 2FA, when you log into a protected online account and enter your password you are requested to confirm who you are on a unit that only you have and that is accessed using a different ("out-of-band") network channel. A broad selection of devices can be used as this added means of ID validation such as a smartphone or watch, a hardware token, a landline phone, etc. You may designate multiple verification devices. To find out more about ProSight Duo two-factor identity authentication services, see Cisco Duo MFA two-factor authentication services for an at-home workforce.
Security Audits can evaluate the vulnerability of your network to all classes of external and internal security threats for an environment that incorporates telecommuters. Progent can run remote, automated cybersecurity analysis scanning for quickly and affordably detecting a wide variety of security gaps that can be found over the Internet. Progent's security audit experts, which can be provided by security professionals with advanced certifications such as CISM, ISSAP, and GIAC, can help your business to audit your procedures and policies and assess your network architecture to allow you to implement the highest level of protection for your an at-home workforce.
Download White Paper: Securing a Work-From-Home (WFH) Network
To read or download a white paper about critical areas to concentrate on for protecting a network that supports work-from-home staff, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection for Telecommuters
The field of Data Protection involves backing up and recovering vital data in order to prevent data loss and minimize restoration time in case of storage system failures resulting from hardware issues, software hiccups, operator mistakes, cyber attack, or other causes. Dependable data protection solutions can be particularly challenging to design and maintain in hybrid networks that combine local data centers, public clouds, and at-home workers.
- Backup/Restore strategies for an at-home workforce must address diverse types of user-owned endpoints. Progent can provide quick online access to consultants knowledgeable about a broad array of platforms for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, iPads and handhelds. Leading backup/restore products maintained by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up resources spread across a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud-based storage and includes granular recovery and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) plans commonly envision scenarios that call for a quick switch to a work-at-home environment. Progent's senior disaster recovery planning experts and business continuity specialists can help your company to produce, document and test a DR/BC strategy that includes the logistics of moving to telecommuting.
Unified Management for an At-Home Workforce
Microsoft has rebranded and rebundled its endpoint management platforms under the title Endpoint Manager, which includes Intune for cloud-based management of remote devices and Configuration Manager for managing local computers. Microsoft Endpoint Manager offers a unified solution for protecting critical data by controlling local, mobile, and home-based endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud service for managing and protecting mobile computers and applications. Remote endpoint computers can be personally owned or company owned. Network administrators managing the enrolled endpoint computers of teleworkers can use Intune to deploy and authenticate applications on managed devices, push updates and certificates, set up policies for permission to access information and networks, set passwords, establish VPN tunnels, control how telecommuters share data, establish threat protection, ensure security compliance, and delete sensitive data from missing, stolen or deactivated endpoint devices. Microsoft Intune can be used with iOS/iPadOS, Android, Windows, and macOS/OS X endpoints. To learn about Microsoft Intune and how Progent can assist your company to use Microsoft's Endpoint Management to manage the endpoint devices of your at-home workforce, refer to Intune telecommuter endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized MDM product that allows network managers to keep offsite endpoints up to date and protected. Workspace ONE incorporates VMware AirWatch for centralized endpoint administration combined with VMware's Horizon virtual application delivery platform for access control, application management, and setup management of endpoint devices. Workspace ONE runs with devices powered by Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises deployment via a perpetual license. Top features of VMware Workspace ONE include fast remote deployment of new notebooks, immediate onboarding of new employees, policy setting and enforcement for all categories of endpoints, aggregated reporting and performance analytics, email encryption, and integration with Microsoft applications and cloud services. For details about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE remote endpoint management expertise.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Allentown, Pennsylvania company, phone
An index of content::
IT Consulting Companies Microsoft Intune
Configuration Manager Network Service
Progent's network engineers can assist you to automate desktop PC change and update management by delivering support for administration tools like Microsoft System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services (WSUS).
ADSL2+ Specialist
Immediate Metro Ethernet Consulting Services
Progent offers access to the cost-effective services of online Internet connectivity experts to help your company to evaluate or update your ISP services so your Internet connectivity solution matches your business needs. Support services provided by Progent include assessment of your current bandwidth utilization, carrier and plan analysis and selection, network provisioning, and overseeing a smooth switchover to a new carrier and/or service arrangement. Provisioning can include optimizing existing routers and switches and deploying new ones, implementing firewalls, and upgrading fault-tolerant BGP architectures.
Juniper SA700 SSL VPN Cybersecurity Team
Network Consultants Juniper SA6500 SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Outlook autodiscover Help and Support
Microsoft 365 and Android Help and Support
Microsoft has made a strong effort to enable transparent hybrid environments that combine Microsoft 365 and local Exchange systems. This permits you to have certain Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange specialists can deliver as-needed support to help you resolve challenging technical issues and also can provide extensive project management outsourcing to make sure your hybrid {Microsoft 365 Exchange solution is successfully completed on schedule and on budget.
QTS Sacramento Internet Data Center Specialist
Services QTS/Herakles Internet Data Center
The QTS (formerly Herakles) Internet Data Center is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently using the QTS Sacramento data center as a colocation site or if your company is considering moving your main or disaster recovery system to the Herakles data center, Progent can provide a variety of affordable consulting services that include colocation relocation, equipment deployment and upgrades, network improvements, project management, virtual server expertise, remote monitoring, centralized network administration, application programming, disaster recovery solutions, security evaluation, and the support of the Progent Test Lab.
Top Microsoft Virtual Machine Manager Computer Consultant
SCVMM 2012 PowerShell Professional
Progent's Microsoft-certified consultants can help businesses of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; plan, implement, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist your business to migrate from an earlier release of System Center Virtual Machine Manager or from a third-party management platform, and Progent can help you to enhance and troubleshoot your current SCVMM ecosystem so you get maximum return on investment.
Redhat Linux Support
Engineer Redhat Linux
Progent's Linux consulting services provide small companies and developers support for managing and maintaining Linux computers that run with Microsoft-based technology. Progent offers your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of expertise offers you a convenient single source to show you how to build and manage a protected and reliable cross-platform connectivity and communications solution that supports Linux and Microsoft interoperability by combining Windows with leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Home Based Microsoft Consultant Telecommuting Jobs
Award Winning Benefits for Home Based Network Engineer Job Opening
Progent's compensation model is built on contribution, so just like working as a freelance contractor, your income is entirely driven by your work effort. Certain Progent support staff focus on lifestyle issues and elect to consult at an easy pace, utilizing our flexible schedule to follow individual enthusiasms such as mountain biking, motorcycle racing, snow boarding, surfing, vacations, or sharing private time with family and friends. Other consultants use the chance to make major bucks via lots of effort and extended days. Progent completely supports either side of the spectrum plus any point in between.
NetApp MetroCluster Switchover Professional
NetApp SnapMirror Specialist
Progent can provide enterprise customers the services of a NetApp-certified consultant to deliver remote or onsite support for NetApp's entire line of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN solutions supported by Progent include SAN dsign, cloud integration, virtualization, migrations, transparent updates, storage management, information assurance, disaster recovery, and remediation. Progent can provide Level 3 support to help you to take care of issues with NetApp SAN deployments efficiently following leading practices.
24/7/365 Android ActiveSync Support and Help
Android and Barracuda integration Consulting Services
Progent's seasoned team of network consultants and subject matter specialists have years of background delivering remote and onsite support for organizations of all sizes who want to integrate Android phones and tablets into their information systems so that mobile clients can be productive from virtually anywhere. Progent has the range of know-how to resolve technical issues that involve multiple vendors and that represent a combination of older and up-to-date information technology. Progent offers affordable online expertise to help you with any facet of planning, implementing, managing and troubleshooting your BYOD solution. Progent can provide occasional support to assist you to resolve particularly challenging IT problems, or Progent can provide outsourced or co-sourced project management services to help you finish major IT initiatives on time and on budget. Progent can help with on-premises, cloud-based, or hybrid network environments and offers expertise with all major operating systems, apps, management tools and network infrastructure. Progent also offers specialized group or individual classes to help you manage and use Android phones and tablets securely and productively.
Microsoft Exchange Remote Support Services
24 Hour Exchange 2003 Upgrade Support and Setup
Progent's Microsoft certified consultants can help you define and implement a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes network downtime, simplifies long-term service requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the experience to finish your project rapidly and economically. Progent's Exchange Server 2003 support, repair, and design offerings include assistance with the integration of third-party add-ons to Exchange Server 2003 that are in keeping with your business goals.
UNIX Consultant Services
Sun Solaris Computer Engineer
Progent's Sun Solaris family support experts offer small companies and developers assistance with administering and maintaining Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This broad array of experience offers you an easy one-stop consulting firm to show you how to build and manage a protected and reliable mixed-platform connectivity and communications solution that allows Sun Solaris and Microsoft coexistence by combining Microsoft Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
IT Services Virtual Helpdesk
Service Desk Sharing Remote Support Services
Progent's Standard Help Desk Services provide a complete solution that handles all facets of online desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Support services are provided at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve the most issues.
Catalyst 9115 Access Point Technical Consultant
Catalyst Wi-Fi 6 AP Configuration Consulting
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 WAP experts can provide affordable online and on-premises support for Catalyst Wi-Fi 6 wireless access points.
SQL Server Capacity Planning Development Company
SQL Server 2008 Upgrading
Progent's Microsoft-certified SQL Server developers and DBAs offer online consulting to assist businesses of any size to create, administer, and maintain applications based on the Microsoft SQL Server platform and Microsoft's .NET framework. Progent's SQL Server consultants can provide support for any phase of the application life cycle in solutions that can include small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Ubuntu Linux Engineer
Technical Support Services Gentoo Linux
Progent's Linux support services provide small and mid-size businesses and developers help with administering and maintaining Linux computers that coexist with Microsoft-powered technology. Progent offers your organization access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of experience provides you with an easy one-stop consulting firm to show you how to build and manage a secure and reliable cross-platform network and communications infrastructure that supports Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Open Now Microsoft Windows 8.1 Upgrade IT Manager
Windows 8.1 Client Hyper-V Server Support
Microsoft Windows 8.1 is designed to run on computers from smartphones and tablets to engineering workstations. A wealth of innovative capabilities, including touch screen interface and signature live tiles GUI, offer a wide selection of advantages for companies who understand how to exploit them. Progent's Windows consultants can assist bring your business up the learning curve with Microsoft Windows 8.1 and make sure you derive maximum competitive value from the operating system's various new and enhanced technologies.
Open Now Office SharePoint Server 2007 Technical Support Services
SharePoint 2007 Technical Support
Progent’s Microsoft-certified consultants offer businesses of any size consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced platform that uses web technology for efficiently connecting people, groups and information. Microsoft SharePoint provides a central spot for your employees or clients to access, organize, distribute and interact with relevant data, files, and software and to interact with one another. Microsoft SharePoint allows quicker and better decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services connect employees, clients, teams and projects with the information they’ve developed in a way that makes data convenient to find, download and apply. Progent's certified SharePoint experts can assist you to manage your existing SharePoint ecosystem or migrate to the latest version of SharePoint Server or to SharePoint Online.
IT Consultant iPhone backup
iPhone VPN Help and Support
Progent offers affordable online assistance to assist your business to plan, configure, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you through specific technical roadblocks or long-term engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you build or support a highly available, secure and efficient infrastructure that is best suited to your mode of computing. Progent can also provide online or on-premises training to help manage and use your iPhones and iPads in a safe, team-oriented environment that optimizes the strategic value of your information network.
Top Quality CompTIA A+ Consulting
Apple Certified System Administrator (ACSA) Computer Support For Small Offices
Progent offers customers the services of engineers who have earned some of the computer industry's most prestigious certifications. Progent believes that clients have the right to know that their computer support professionals have formal training as well as extensive practical field experience so that Progent's clients can engage Progent's service with confidence. In many cases, vendor certifications such as the CCIE brings privileges for substantially superior vendor help than is available to uncertified service providers, allowing Progent to offer clients a better level of computer support. In other cases, recognized certifications such as CISM or CISSP for IT security can aid enterprise clients to show compliance with regulatory requirements by using the services of accredited IT professionals.
Phobos ransomware recovery Engineers
Consulting Services MongoLock ransomware recovery
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, remotely monitor and guard your network, help with negotiating a settlement with a threat actor, and restore a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
IT Consultants Microsoft ERP
Outsourced Programming Excel
Progent's application experts offer advanced support, custom development, deployment help, and online training for leading applications that address key areas including ERP and MRP, financials, business reporting, web commerce application development, and the MS Office suite of business productivity software. As a Microsoft Partner with decades of background delivering high-level consulting services remotely, Progent can assist small businesses throughout the U.S. to avoid the time and expense associated with travel and on-premises activity without sacrificing the high quality of technical support.
SonicWall NSA 9450 Firewall Network Consultants
SonicWall TZ500 Firewall Firewall Setup
Progent's certified SonicWall firewall experts can help you deploy, maintain, and tune SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end network protection solution and design security into your corporate processes.
Snatch ransomware recovery Consultant
Urgent Consultants Avaddon ransomware recovery
Progent's ransomware consultants can help your business to evaluate your ransomware defenses, remotely monitor and protect your network, help with negotiating a settlement with a hacker, and rebuild a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Telecommuter Solutions Remote Technical Support
Call Desk for at Home Workforce Support Services
Progent has two decades of background assisting small and medium-size companies to design, deploy, tune, manage, and troubleshoot IT networks that incorporate telecommuters.
Endpoint Monitoring and Reporting Technology Consulting Services
ProSight Windows Desktop Management Consulting
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that incorporates advanced remote monitoring and management technology to help keep your IT system operating efficiently by checking the state of critical devices that drive your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so that any potential problems can be resolved before they can disrupt your business.
Computer Consultancy Company Smartphone Synchronization
Smartphone Synchronization Small Business IT Outsourcing
Progent's remote connectivity and smartphone synchronization specialists can assist you to design and deploy connectivity solutions for off-site desktop PCs, laptops, and wireless handhelds so they integrate tightly with your IT network, allowing your business to improve the productivity of your remote workers.
CheckPoint FireWalls Network Security Auditor
Check Point 15000 Firewalls Consultant
Progent's Check Point firewall experts can show you how to design, configure, and manage firewall environments built around Check Point NGFW firewalls and Check Point's cloud-based SandBlast security services. Progent can also help you maintain legacy Check Point firewalls or migrate smoothly to Check Point's next-generation security gateways.
Award Winning Cisco VPN and Firewall Online Support
Computer Consulting Cisco GTP/GPRS
Progent's Cisco certified network infrastructure experts can help you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, manage, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
Systems Management Server 2003 Engineer
Microsoft SMS Server Consulting Services
Progent’s Microsoft certified consultants offer small and mid-size businesses enterprise-grade consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to install critical applications quickly and reliably to appropriate workers, lower product expense and adhere to licensing agreements by determining usage profiles, improve Windows protection by increasing your knowledge of vulnerability and by installing critical patches, manage your external workforce through industry standards independent of connection or location, and reduce operational costs by fully exploiting the management functions built into Windows. Progent’s SMS engineers can show you how to use SMS economically for automated software and application deployment, security patch control, and resource tracking management including software and appliance inventory.
Best Risk Assessment Remote Support
CRISC Cybersecurity Troubleshooting
Progent's disaster recovery planning and business continuity professionals can help you design a disaster recovery plan in case of an IT network disaster. Progent can show you how to define a complete disaster recovery strategy that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also help you create an affordable, fault-tolerant system solution that takes into account reliability issues covering a broad array of network technologies and processes.
Microsoft Certified Partner Dynamics NAV Application Consulting
Dynamics Business Central Technical Support
Progent can provide remote and on-premises configuration, upgrade, customization, BI reporting for Microsoft Dynamics 365 Business Central/NAV.
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