Allentown Work at Home Employees Configuration Consulting Experts
System Planning, Integration, Management and Troubleshooting Consulting and Support Services
Expanding your at-home workforce can have a significant impact on IT architecture, security, and company culture. Progent has 20 years of background helping small and mid-size businesses to design, deploy, administer, tune, and debug IT environments that incorporate at-home workers. Progent can help your Allentown company to pick the appropriate technologies and adhere to leading practices in creating and maintaining a safe virtual solution for telecommuters that facilitates collaboration and returns maximum business value. Progent offers services ranging from as-needed expertise for getting you past occasional IT roadblocks to comprehensive project management to help you carry out business-critical initiatives.
Progent can assist Allentown, Pennsylvania companies to succeed with any facet of building a high-performing telecommuting environment by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, security monitoring, data protection solutions, and streamlined management.
Infrastructure for a Remote Workforce
Configuring the physical and software infrastructure needed for a remote workforce can be particularly complicated if you have to accommodate a combination of personal equipment like PCs and laptops, routers, and Wi-Fi APs from different vendors and with a variety of operating systems and firmware releases. Progent's background delivering online support for both outdated as well as modern IT products in virtual office solutions enables you to make efficient use of your available infrastructure and provides you with ready access to expertise for making essential updates. Support services available from Progent to help your company to create a high-functioning telecommuting infrastructure include:
- VPN technology allows you to establish a secure connection for authorized at-home employees to use IT resources located at your corporate data center or in the cloud. Progent's consultants can assist you to deploy and maintain VPN connections between your teleworkers and your various network resources by providing online VPN integration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can assist your remote workers to set up Cisco's AnyConnect client software for safe VPN connections for a wide range of endpoint devices including Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms allow an at-home worker to see and interact with a remote PC's desktop. This technology provides network managers more control over the computing ecosystem of at-home employees and ensures them a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach home computer networks to the Internet and typically support VPN tunnels, local wireless connectivity, and firewalls. Progent offers expert online support for configuring home routers from a range of vendors. See router configuration services from Cisco-certified experts.
- Home Wireless networks, typically shared by families and visitors, are commonly used by at-home employees to access their router for work. This can create performance and security issues. Progent can help businesses to mitigate these problems by providing services that include Aironet configuration expertise, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti wireless access point integration assistance.
- Internet access solutions affect the performance and availability of connections between telecommuters and the corporate network. Vital applications may demand backup Internet access in the event the primary connection fails. Progent offers expertise for selecting Internet service providers, picking sensible service packages, and integrating redundant Internet connections. Refer to Internet connectivity solutions.
IP Voice Integration for Remote Workers
Extending the corporate phone environment to include telecommuters is vital to supporting a productive at-home workforce. A variety of cloud-centric IP voice products are popular with SMBs to support remote users. Many larger organizations depend on Cisco's modern or legacy platforms for IP voice solutions. Progent can help organizations of all sizes to plan or maintain a remote VoIP service that delivers the versatility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help businesses optimize their current Cisco IP voice systems to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends high-end telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and mixed media applications deployed across the network. CUCM supports additional mixed media services such as unified messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager support, visit Cisco Unified Communications Manager consultants.
- Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can help you to support your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other legacy IP voice products, refer to Cisco CallManager consulting.
- Cisco IP Gateways provide connectivity with PSTN networks and with users operating beyond the corporate perimeter like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN architecture to support these solutions and deliver online configuration and troubleshooting expertise.
Voice/Video Conferencing for Telecommuters
A broad selection of voice/video conferencing products from major vendors enable virtual meetings, video and voice conferencing, chat, and content sharing for both onsite users and teleworkers. Many organizations utilize multiple products to accommodate their different partners and customers. Progent's communications experts can assist your organization to manage your existing voice/video conferencing environment and optimize the engagement of your remote employees.
- Skype for Business is Microsoft's popular communications platform that enables real-time presence, instant messaging, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can help you to set up and maintain Skype for Business client software to support your at-home workforce. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's group video phone app for iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow as many as 32 simultaneous users for video sessions. For details about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, session capture, plus editing and playback for future reference and training. To learn more about Progent's consulting services for Cisco Webex as well as for additional video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and content with features that include IP voice and video conferencing, persistent chat, plus file sharing. For details about Progent's consulting services for Microsoft Teams and for additional Office 365 products, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these products and assist your business to tune your WAN architecture to run them.
Microsoft Integrated Collaboration Software for At-Home Workers
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office and Microsoft 365 suites, providing a rich ecosystem of applications that deliver a consistent user interface for sharing data and ideas throughout multiple sites and on a wide range of endpoint computers. Progent has provided remote consulting support for Microsoft SharePoint and Exchange Server since their first releases and can assist businesses to deploy these flagship collaboration platforms to optimize the productivity of your at-home workers.
SharePoint uses web sites to facilitate collaboration and knowledge delivery by providing policy-based access to content, workflow, and utilities for looking through company-wide business data. SharePoint permits you to build protected web portals that enables remote workforce to view and edit aggregated business intelligence by means of Wikis, Blogs, social networking sites, and Web Parts. For information about Progent's SharePoint support services, see SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange expertise, refer to deployment consulting for Exchange.
OneDrive is Microsoft’s shared cloud-based storage service, similar to GoogleDrive. At-home users can save files to OneDrive, and co-workers anywhere can access them securely via a web browser. Included with Microsoft 365, OneDrive enables home workers to jointly author files. Revisions created offline are uploaded when you go back online. For details about Progent's consulting services for OneDrive, go to Microsoft Onedrive configuration experts.
Cloud Integration Services for Telecommuters
Progent offers fast and affordable remote support for helping businesses to build, maintain and repair integrated hybrid network architectures that include internal data centers, remote workers, branches, and cloud services. Progent can provide top-tier consultant for all modes of cloud service including Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help at-home workers resolve issues with public cloud access, authentication, and cybersecurity.
Microsoft Azure is a leading family of public cloud services that allows you to utilize infrastructure, servers, and key applications running on Microsoft's massive cloud. Microsoft Azure offers over one hundred cloud-based services such as the ability to host Windows and Linux-powered virtual machines, scalable cloud storage, email and messaging, app development with Visual Studio, and data backup. Progent can assist you to set up virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity control with Azure AD, and plan data backup and restore systems with Azure Backup. Progent can also help you establish protected access to Azure services for at-home workers by configuring and troubleshooting firewall appliances and VPN IPsec tunnels. To learn about Progent's consulting expertise for Microsoft Azure, visit Microsoft Azure consulting services.
Office 365, now called Microsoft 365, is Microsoft's growing family of business productivity software and cloud services offered by subscription. Microsoft apps and cloud services are marketed in a selection of bundles intended for users ranging from students and households to major corporations. Progent can provide quick and easy online access to experts knowledgeable about Office 365-compatible endpoints based on Windows, Mac, iOS, and Google Android technology. Progent can assist your business to evaluate the numerous subscription bundles available for Office 365 and configure 365 applications for your remote workers to achieve maximum business value. To find out about Progent's expertise for Microsoft Office 365, see Microsoft 365 consulting services.
Office 365 Exchange Online is one of the most widely used applications in the Microsoft 365 product product suite. Exchange Online offers the benefits of reduced spending for physical infrastructure, simplified management, on-demand scaling, high availability, and additional benefits associated with public clouds. Microsoft has engineered Exchange Online to operate seamlessly with on-premises deployments of Exchange, enabling you to create hybrid information systems. Progent's Exchange consultants can provide as-needed help to guide you through challenging IT bottlenecks and can also provide comprehensive project management outsourcing to ensure your at-home workers have easy and safe access to your Office 365 Exchange Online environment. To find out Progent's support services for Microsoft 365 Exchange Online, see Office 365 Exchange Online configuration and troubleshooting expertise.
Amazon AWS is a pioneer in the public cloud arena and is the industry's top source of cloud services. Progent offers rapid and affordable online access to cloud connectivity experts who can help your organization to design, implement, manage, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud-based services with on-premises data centers and with other public clouds such as Azure. Progent also can provide access to Cisco-certified CCIE networking experts to assist your company to create a high-uptime network architecture so your employees have a consistent computing environment whether they are working from your headquarters, a branch office, from home, or on the road. To find out about Progent's consulting expertise for Amazon AWS, refer to Amazon AWS integration support.
Google Cloud Platform (GCP) is a leading set of cloud computing services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can help your business to expand your current IT resources with the Google Cloud, and Progent's database consultants can help you make your critical applications cloud friendly so your remote workers can benefit fully from Google Cloud services. Progent's consultants can help you to deploy virtual machines on Google Cloud Compute Engine, design a cost-effective storage system with GCP Storage services, and simplify access control for teleworkers with Google Cloud Identity services. Progent can also help your organization to utilize GCP's management tools to control and monitor your GCP environment. For information, visit Google Cloud Platform integration expertise.
Help Desk Call Center Services for Teleworkers
An emergency, enterprise-wide transition to a from-home workforce, which could be motivated by a pandemic or as part of a disaster recovery preparedness plan, can overwhelm even a well-staffed in-house Support Desk. Progent's Call Center services allow organizations to outsource or expand their Help Desk Call Center with Progent's remote Technical Response Center team.
- Progent's Standard Support Desk services utilize Progent's extensive network of remote IT support specialists combined with world-class trouble ticketing and tracking technology to offer an economical, modern Support Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of online Level 1 desktop technical support from initial service requests through trouble ticket creation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables telecommuters to check or edit their active tickets, add details, and upload screen captures and attachments. Technical support services are provided at a substantial discount off Progent's normal Level 1 technical support rates, and Progent makes available the option of rapid escalation to Level 2 and Level 3 IT specialists to deal with advanced problems. For details, see Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Center Supplemental Service allows you to augment your current Call Desk staff by splitting delivery of Support Desk services transparently between your in-house support personnel and Progent's extensive team of desktop support technicians and subject matter experts. Progent's shared Support Desk service is based on a collaborative support solution utilizing the leading professional services automation (PSA) platform for handling help requests and ticketing, assigning responsibility, monitoring progress, and producing reports. To learn how Progent's Support Desk Augmentation Services can enable your company to deliver world-class technical support to your at-home workforce, go to Progent's Help Desk Call Center augmentation Services.
Security and Compliance for At-Home Workers
At-home workers commonly run their personal computing devices and work in a physically unsecured space. This increases their exposure to cyber attacks and demands judicious deployment of firewalls, remote monitoring, and the creation of policies that adhere to best practices. Progent's veteran team of certified data security professionals can help you to plan, implement and administer a compliant security environment that safeguards sensitive information in IT networks that incorporate telecommuters.
- Firewalls enable companies to create a network environment that can be securely utilized by on-premises users and by at-home workers, mobile employees, vendors, clients, and other stakeholders. Next-generation firewall devices allow you to configure and manage different access rights to various classes of users and to scale your network and adjust your security as your business evolves and as cyber threats become more complex. Progent supports both current and older security appliances from all leading manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To learn more about Progent's firewall support expertise, go to firewall configuration and support services.
- Remote Endpoint Security Monitoring makes it possible to watch over the various computers used by an at-home workforce and either reject or identify and mitigate the latest cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight software agent is installed on each protected endpoint, watching all activity and using state-of-the-art AI technology to identify zero-day attacks before they can spread. When a cyberattack is discovered, ProSight ASM immediately isolates the targeted endpoint device from the network to quarantine the threat. Since the ProSight ASM agent is self-contained, endpoints stay protected even if they are offline. To learn more about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for remote workers.
- Security Audits can evaluate the vulnerability of your information system to all classes of external and local security threats for a network that incorporates teleworkers. Progent can run remote, automated cybersecurity analysis software for rapidly and affordably detecting a wide variety of security weaknesses that can be surfaced over the Internet. Progent's endpoint security assessment consulting services, which can be managed by data security professionals with top certifications including CISA, CISSP, and GIAC, can assist you to audit your workflows and governance policies and assess your network infrastructure to allow you to design the highest level of protection for your telecommuters.
Data Protection for Telecommuters
Data Protection covers backing up and recovering critical information in order to prevent data loss and minimize recovery time in the event of storage system failures resulting from hardware breakdowns, software hiccups, user error, malware, or other causes. Dependable data protection strategies can be especially difficult to design and maintain in hybrid environments that combine local data centers, public clouds, and at-home workers.
- Backup/Recovery solutions for telecommuters must cover diverse kinds of personally owned endpoint devices. Progent can provide quick online help from consultants familiar with a broad range of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, iPads and handhelds. Leading backup/restore solutions maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect resources distributed throughout a wide area network, Progent offers ProSight Data Protection Services, a managed backup/recovery service that uses cloud-based storage and includes fine-grained restore and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans typically envision circumstances that require a rapid changeover to a work-at-home environment. Progent's senior disaster recovery preparedness experts and business continuity planning consultants can assist you to create, document and test a DR/BC plan that includes the logistics of switching to telecommuting.
Unified Management for At-Home Workers
Microsoft has rebranded and rebundled its endpoint management products under the name Endpoint Manager, which includes Intune for cloud-based management of remote endpoints and Configuration Manager for managing local endpoints. Endpoint Manager features a centralized environment for protecting corporate data by controlling onsite, mobile, and at-home endpoint devices.
Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and securing remote devices and applications. Remote endpoint computers can be user owned or business owned. IT admins managing the enrolled endpoint devices of at-home workers can utilize Intune to deploy and validate applications on devices, push patches and certificates, set up policies for permission to access information and resources, set passwords, establish VPN connections, control how teleworkers share information, establish threat protection, ensure security compliance, and wipe corporate data from missing, stolen or decommissioned endpoint devices. Intune runs with iOS, Android, Windows, and macOS computers. For details about Intune and to find out how Progent can help your company to use this platform to administer the endpoint devices of your telecommuters, visit Intune telecommuter device management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management product that allows network administrators to keep off-premises endpoints up to date and secure. Workspace ONE incorporates VMware AirWatch for unified endpoint administration combined with VMware's Horizon virtual application delivery platform for access control, app management, and configuration management of endpoint computers. Workspace ONE runs with devices powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-site product through a perpetual license. Key features of VMware Workspace ONE include fast remote deployment of out-of-the-box laptops, quick onboarding of new users, policy set up and enforcement for all classes of endpoints, unifies reporting and analytics, email encryption, and integration with Microsoft apps and cloud-based services. To find out about Progent's support services for VMware Workspace ONE, visit VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive work-from-home solution for your Allentown, Pennsylvania company, phone
An index of content::
Cisco Firepower 2000 Series Firewalls Setup and Support
Cisco Firepower AVC Network Consultants
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network consultants can help you to manage your current PIX or Cisco ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, deploy, optimize, manage and troubleshoot firewall solutions built around ASA 5500-X firewalls with Firepower Services.
Consultancy Services Company Nation Wide Support
Michigan Small Office Computer Consultants
Progent’s Technical Response Center (TRC) offers affordable national extended hours remote assistance for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer extended hours phone help and remote secure computer access to troubleshoot and resolve network problems quickly and affordably.
Support Services Microsoft Outlook for Mac
Remote Consulting Microsoft Outlook for Mac
Microsoft Office for Mac allows Mac users to receive the benefits of the world's most familiar office productivity programs. Progent's Apple-certified Macintosh experts can show you how to configure Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows computers so that Macintosh users can access the latest features in Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who use Windows. Progent's engineers have expertise with both Mac and Windows platforms and can support networks that combine Mac with Windows computers with complete resource sharing, or environments which carefully limit sharing between Mac and Windows systems.
24-Hour HP Data Protector Engineers
VMware VDP Backup, Professional
Progent offers economical remote support from IT engineers with expertise in a wide array of utilities and services that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops plus laptops and smartphones. Progent offers expertise for all major data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can assist your company to design, enhance, or troubleshoot data backup solutions for a range of environments such as on-premises, edge to datacenter, cloud-based, or a mix.
Dynamics GP Accounting Computer Consulting
Expert Microsoft Certified Professionals Dynamics GP Accounting
Microsoft Dynamics GP 2010 financial software is a full-featured business management and analytics platform that unifies data and processes throughout your business, communicates easily with other applications, and brings together employees, clients and vendors regardless of time or place. Designed for small to mid-size businesses, Dynamics GP 2010 and MS Dynamics GP Version 10.0 deliver functionality for financials, analytics and reporting, project management, inventory and order control, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail, and online business services. Progent can show you how to set up and manage a reliable, secure server and network infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your business exploit the full power of Microsoft Dynamics GP/Great Plains 2010.
CISA Security Audit Consulting Services
CISA Certified Security Organizations
The CISA credential is a prestigious qualification that signifies expertise in network security audit and control. Certified by ANSI, the CISA credential requires that consultants pass a comprehensive test administered by the ISACA professional association. Progent offers the expertise of a CISA-Certified network security audit professional trained to help businesses in the fields of information systems audit services, information technology governance, systems and infrastructure ROI, information technology support, safeguarding of data resources, and disaster recovery planning.
Microsoft Server Installation
Providers Microsoft Office System
Progent’s IT outsourcing packages offer affordable network support for small businesses. Whether it involves planning system architecture, setting up an in-house Help Desk or using an outside one, deploying a new e-mail system, monitoring your network, or creating an on-line business solution, outsourcing your IT engineering services can contain expenses and eliminate uncertainties, permitting network service budgets to grow in a more moderate and controlled fashion than is possible by assembling a bulky, all-purpose internal IT organization. Progent’s Outsourcing White Paper and datasheets show how Progent can help you build a protected and highly available system architecture for your vital business software powered by Windows such as Office XP, Office 2003, and Office 2000.
Email Scoring Thresholds Consult
Email Guard DLP Consulting
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to deliver web-based management and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a further level of analysis for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, DLP, and encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that originates and ends within your security perimeter.
SQL Server 2016 Specialist
Emergency IT Consulting SQL Server 2016 Always Encrypted
SQL Server 2016 introduces major improvements in speed, scale, data security, uptime, BOYD support, and built-in analytics and reporting. Innovations include PolyBase for handling relational and non-relational databases in one appliance for big data applications, Hadoop integration, Dynamic Data Masking, Mobile Reports, and seamless management of local and cloud-based resources. Progent's Microsoft-certified consulting team can deliver online and onsite support to help organizations of all sizes to deploy, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Top Quality Remote Server Management Cards Services
Dell DRAC Technology Professional
Remote server management cards offer IT managers complete control over a server without the requirement for an on-site visit. Using remote server management cards, all console screen data plus keyboard and mouse operations are transferred to a remote session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to design, deploy, and support a fault-tolerant business network that includes remote server management cards and Progent can utilize these remote server management cards to provide low-cost remote technical help. Progent has experience with a variety of remote server management cards such as Aten remote server management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.
Windows and UNIX Technology Professional
UNIX, Windows Consultant Services
If your business has a UNIX, Linux, or Sun Solaris environment or a multi-OS computer system, Progent's CISA and CISSP-premier security specialists can assist your whole organization in a broad range of security areas including security management practices, security architecture and strategies, access management systems and methodology, applications development security, business processes security, hardware security, telecommunications, network and web security, and business continuity planning. CISA and CISM define the fundamental skills and international standards of performance that network security professionals are expected to master. These certification offer executive management the confidence that those who have earned their CISA or CISM qualification have the background and theory to offer effective security support and engineering help.
Expert Microsoft Certified Remote Consulting MS SQL 2008
SQL 2008 Engineer
Microsoft SQL Server 2008 delivers powerful, familiar tools to computer experts and information workers, lessening the complexity of designing, integrating, administering, and accessing company data and database programs on platforms ranging from mobile devices to corporate data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 require an IT consultant with hands-on experience and broad knowledge in planning and deploying data-driven, comprehensive business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
virtual application delivery Consulting Services
Citrix desktop virtualization Consult
For desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop expert who can assist your company to plan a XenDesktop solution that maximizes the strategic value of your IT system; configure XenDesktop software with your physical and virtual servers, user devices, and printers; migrate your older virtual desktop software to current versions of XenDesktop; and provide comprehensive online technical support. Progent can also train your network managers to adhere to best practices to maintain your XenDesktop solution efficiently.
Citrix Lab Manager Consulting Services
Computer Consultants Citrix and Microsoft Hyper-V
Progent's Citrix consultants can help you to evaluate the business value of the available editions of Citrix Essentials for Hyper-V, help you to use Citrix administration utilities with your Hyper-V network, and demonstrate to you how you can use Citrix Essentials to enhance the performance, uptime, consistency, and recoverability of your virtualized environment while reducing the cost of resources and support and streamlining management tasks.
Exchange Server 2007 Consultant Services
Exchange 2007 Setup and Support
Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids productivity disruption, simplifies ongoing support demands, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-location upgrades, Progent has the experience to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include assistance with the configuration of third-party enhancements of Exchange 2007 Server that are best aligned to your business needs.
Top Radvision Telepresence Professionals
Radvision XT5000 Consultant Services
Progent offers the expertise of a veteran specialist with extensive hands-on experience configuring, managing, and enhancing telepresence systems from leading vendors such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your internal IT management group, your Internet Service Provider, and your telepresence platform supplier to help your organization increase the business value of your video conferencing ecosystem.
Migration Consultant Small Business
Small Office Security Consulting Company
Progent provides the services of Microsoft and Cisco-Premier IT consulting professionals to offer clients economical alternatives to help businesses optimize the benefits of Microsoft and Cisco products. For environments that span from small offices to nationwide corporations, Progent's network consultants can assist you to enhance your information system's e-mail infrastructure, security, reliability, performance, and IT management.
Online Help Nexus Switch FabricPath
Nexus Switch Network Engineer
Nexus series switches are intended to deliver the speed, scale, dependability, cloud readiness, density, data protection and manageability needed to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and onsite support expertise to assist your IT staff to design an optimal switch topology, build test environments to validate your network design, deploy Nexus switches, define and implement effective policies, perform security and compliance assessments, configure proactive monitoring, fully utilize network resources through virtualization, analyze and repair switching and routing problems, maximize performance, perform capacity planning, and set up the powerful high-availability (HA) features available for Cisco's Nexus switches. Progent's consultants can also assist your business to migrate non-disruptively from outdated Nexus models or Cisco Catalyst switches to current Nexus switches.
ProSight Email Guard Content Filtering Service Consultant Services
Email Guard DLP Professional
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide centralized control and world-class security for your inbound and outbound email. The powerful architecture of ProSight Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's onsite security gateway device provides a deeper layer of inspection for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
Small Company Outsourcing
Small Office Network Specialist
If you have a company information system with 10 to 50 network users, Progent's network outsourcing services save your organization from over-reliance on single freelance service provider while giving you cost-effective and reliable access to high-quality technical expertise. By delivering network support help when you need it, offering specialized expertise for critical applications, offering value-added support such as 24x7 network monitoring, and billing only for services you use, Progent offers you an affordable solution for optimizing the productivity and profitability of your small business network. Progent is the intelligent way for small organizations to create and maintain a reliable and safe IT network and to benefit from quick access to the skilled support ordinarily restricted to enterprises who are able to afford a large internal IT group.
Palo Alto Networks PA-7000 Series Firewalls IT Services
Palo Alto Networks FireWalls Consulting
Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks firewalls to create a next-generation security environment that extends across your on-premises and cloud resources and protects all users at any location with any endpoint device.
Google GCP Cloud Storage integration Technology Professional
Cisco and Microsoft Certified Experts Google Cloud Linux Engineers
Progent can provide cost-effective online and on-premises consulting to help businesses to move any part of their critical IT resources to Google Cloud Platform services. This can save time and hardware costs and allow access to Google's state-of-the-art AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, system design and review, testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.
System Center Operations Manager Troubleshooting
System Center Operations Manager Help and Support
Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, optimizing and troubleshooting SCOM solutions and can provide organizations of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and both Microsoft and third-party apps and services. Also, Progent can deliver fast online or on-premises technical support to help you to remediate serious issues detected by System Center 2012 Operations Manager.
Microsoft Office 2003 Support services
Top Microsoft Office 2000 Network Administration
Progent's pricing model is to bill for remote support and in-person help per minute. As a result, you are charged just for received services. Progent does not impose a more expensive rate for off-hours or emergency support, and inside California or in regions where Progent provides in-person support, Progent does not bill for travel time except for emergency support where on-site work is less than 4 hours. In addition, Progent imposes no service activation fee and asks no monthly commitment for support services delivered during normal working hours. Many support firms impose large minimum payments or charge for every quarter hour or longer. Progent's small granularity avoids large bills for fast solutions so you won't be tempted to permit simple problems to fester.
Small Business Computer Consultant
Small Business Computer Consulting Firms Small Business
Progent is a leader in cost-effectively delivering enterprise-class IT support to small companies. Progent's achievement in handling the network support needs of the chronically underserviced small company market is the cumulative result of major technical and operational innovations that have removed a great deal of the conventional costs out of administering IT support, injected unprecedented professional skill into the support mechanism, and dramatically accelerated the solution process.
Support Suse Linux
Debian Linux Consultant Services
Progent's Linux consulting services offer small businesses and developers assistance with managing and supporting Linux computers that operate with Microsoft-based networks. Progent can give your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This broad array of experience offers you an easy single consulting firm to help you create and manage a protected and robust cross-platform connectivity and communications environment that supports Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Largest Services macOS Infrastructure
macOS Connectivity Network Engineer
Progent's Mac networking consultants can assist you with a broad range of network foundation issues including network architecture, remote and mobile connectivity, internetwork communication, security, and emerging technologies including Voice over IP and high-speed wireless connectivity. For business networks built solely on Mac OS X or for environments incorporating a mix of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and size to deal with the complexity of designing, integrating, and maintaining a system architecture that is reliable, safe, efficient and aligned with your corporate goals. Progent can help you deploy Apple’s Xserve enterprise servers, Xserve RAID non-stop storage products, and Apple's Xsan storage area network systems. Progent can also give you access to skilled experts to support Cisco routers and switches.
Knowledge Transfer Professional
Information Transfer IT Consulting
Progent is committed to knowledge transfer from Progent's consultants to customers. By educating customers to handle technical issues that are within their scope, Progent can focus on delivering high-value services where Progent faces few competitors. Small businesses who utilize trusted freelance service providers or who maintain in-house IT personnel benefit when Progent transfers knowledge about new technology and proven processes to make their IT environments more robust, secure, and productive.
Virtual Machine Hosting Professionals
Specialist ProSight Virtual Hosting
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small company's production servers in a solution that gives the highest degree of availability and scalability and is also easy to migrate to any data center. ProSight Virtual Hosting options are based upon mature virtualization techniques that allow small businesses with mixed- platform IT systems to economize dramatically on the expense of capital investments, system support, and IT management while achieving enterprise-class reliability and an unprecedented level of vendor independence.
IT Outsourcing Solaris Online
Linux Online Consultant
Progent offers nationwide urgent help and troubleshooting services for companies who operate Sun Solaris environments or whose IT systems feature a mix of Solaris and Microsoft Windows technology. Online IT help offers optimum leverage for your IT dollar by protecting user productivity and limiting the hours charged for computer analysis and repair. Advanced remote support utilities and experienced service specialists and consultants combine to enable Progent to handle the majority of network issues without wasting time and expense by traveling to your site. In most of cases your network issues can be remediated over the phone or via a mix of telephone support and remote access. Progent can make available Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security specialists to help with the most difficult system issues.
Remote Troubleshooting Cisco VPN
CCIE Certified VPN Integration
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business integrate and support Cisco’s security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and provide the flexibility to expand with your changing business requirements. Progent’s Cisco-Certified network experts support Cisco’s comprehensive family of hardware and software targeted at eliminating information theft, virus and worm outbreaks, DDoS attacks, and other threats to your information system. Progent can help you integrate Cisco products to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized client access control foundation for user authentication, authorization, and accounting from a graphical Web interface.
MetroCluster Management Engineers
MetroCluster Switch Integration Consultants
Progent can provide enterprise clients the help of a certified NetApp consultant to deliver remote or onsite expertise for NetApp's complete family of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN storage solutions supported by Progent include SAN dsign, cloud integration, virtualization, migrations, non-disruptive patching, system management, security and compliance, high availability, and troubleshooting. Progent offers Tier 3 support to assist you to resolve problems with NetApp SAN storage environments efficiently based on best practices.
After Hours Network Intrusion Penetration Testing Juniper SSG320M Router
Network Security Evaluation Juniper SSG Series Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Windows, UNIX, Solaris IT Consulting
Microsoft Certified Partner UNIX, Windows Consultant Services
If your company network combines UNIX, Linux or Sun Solaris technology with MS Windows, Progent can help you to integrate your IT resources into a unified network that allows all your operating systems to coexist for simple management, seamless dataflow, high dependability, superior throughput, and tight security. Progent's UNIX/Linux/Solaris and MS Windows coexistence assistance offerings feature IT architecture integration and support, support for Windows services for UNIX, online server monitoring and management, online network help and troubleshooting, in-person technical support, and Help Desk services.
Network Consultants Contract
Freelance Microsoft Consultant Part Time Jobs
If you are a network consultant with system support expertise, joining Progent and assisting our customers will expand your skills through interaction with our staff of motivated, world-class consulting experts. Progent's commitment to providing IT consulting and technical support to small companies will give you the opportunity to work in depth with business leaders and contribute significantly to the success of exciting organizations. In addition, Our virtual office network provides state-of-the-art tools for off-site support and wireless connectivity to help you to deliver fast fixes when you take on business-critical problems.
Security Services Juniper Junos Management
Juniper Junos Configuration Evaluation
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
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