Allentown At Home Workforce Integration Support Services
System Design, Configuration, Administration and Help Desk Consulting and Support Services
Expanding your remote workforce can have a major effect on network infrastructure, security, and company culture. Progent has two decades of background assisting SMBs to plan, configure, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Allentown company to pick the appropriate technologies and adhere to leading practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes teamwork and delivers top business value. Progent can provide services ranging from as-needed expertise for helping you past occasional IT roadblocks to comprehensive project management to help you carry out business-critical tasks.
Progent can assist Allentown, Pennsylvania organizations to succeed with any aspect of creating a high-performing work-at-home environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, cybersecurity, data protection solutions, and centralized management.
Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure needed for a remote work environment can be particularly challenging if you must accommodate a mix of worker-owned equipment like desktop computers and notebooks, Internet routers, and Wi-Fi APs from an assortment of manufacturers and with a mix of OS software and firmware levels. Progent's experience delivering online support for both outdated and current technologies in virtual office venues enables you to make efficient use of your existing network infrastructure and provides you with fast access to expertise for making necessary updates. Services available from Progent to assist your company to create a high-functioning telecommuting infrastructure include:
- Virtual Private Network (VPN) technology makes it possible to create a safe connection for authenticated remote workers to access IT assets situated at your company datacenter or in a public cloud. Progent's consultants can help your company to deploy and manage VPN access between your teleworkers and your various IT resources by providing online VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can assist your at-home workers to utilize Cisco's popular AnyConnect client software to provide safe VPN connections for a broad selection of devices such as Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) products enable an at-home worker to view and use a data center PC's desktop. This technology provides network managers substantial control over the digital ecosystem of at-home employees and offers them a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers attach home computer networks to the Internet and typically support VPN tunnels, home wireless networks, and firewalls. Progent offers top-tier online support for integrating routers from a variety of manufacturers. See router configuration support from Cisco-certified consultants.
- Home Wireless networks, typically shared by the whole family and guests, are commonly used by telecommuters to access their router for work. This can create performance and cybersecurity issues. Progent can assist businesses to resolve these issues by providing expertise like Aironet integration expertise, Cisco-certified Meraki WiFi deployment expertise, and Ubiquiti Unifi wireless access point setup assistance.
- Internet access solutions affect the performance and availability of connections between telecommuters and the corporate network. Mission-critical processes might demand backup Internet connections in case the normal connection fails. Progent can provide expertise for picking service providers, selecting sensible bandwidth and data volume packages, and configuring fault-tolerant Internet access. Refer to Internet access integration services.
VoIP Solutions for Teleworkers
Extending the business phone environment to include telecommuters is critical to supporting a productive at-home workforce. A variety of cloud-based IP voice platforms are used by small and mid-size businesses to support teleworkers. Many larger organizations depend on Cisco's current or older platforms for IP voice solutions. Progent can help businesses of any size to design or maintain a telecommuter VoIP service that provides the flexibility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help businesses optimize their current Cisco IP voice systems to handle an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony capabilities to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and mixed media applications used throughout the network. Unified Communications Manager manages other combined media services like unified messaging, video conferencing, and team collaboration networks. For more information about Progent's CUCM support, see CUCM consultants.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by CUCM. Progent's consultants can assist your company to support your current CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other early VoIP products, visit Cisco CallManager consulting.
- Cisco IP Gateways enable connectivity with public telephony networks and with users operating beyond the corporate perimeter such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to support these solutions and deliver online integration and debugging services.
Voice/Video Conferencing for an At-Home Workforce
A broad selection of video conferencing products from leading vendors enable online discussions, video conferencing, chat, and screen/content sharing for both local workers and teleworkers. Many organizations use a mix of conferencing products to accommodate their different partners and clients. Progent's communications experts can help you to manage your current conferencing ecosystem and enhance the productivity of your at-home employees.
- Skype for Business is Microsoft's popular unified communications platform that supports real-time presence, IM, voice and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist you to configure and manage Skype for Business clients to accommodate your remote workforce. For details about Progent's support services for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling platform for compatible iOS and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 simultaneous users for video sessions. For details about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, session recording, plus revision and playback for future reference and training. For details about Progent's support expertise for Cisco Webex as well as for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and information with capabilities that include IP voice and video conferencing, threaded chat, plus data sharing. For details about Progent's consulting expertise for Teams as well as for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these products and assist you to tune your WAN architecture to run them.
Microsoft Collaboration Platforms for Teleworkers
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Microsoft Office and Microsoft 365 suites, offering a powerful ecosystem of productivity apps that create a cohesive user interface for exchanging data and ideas across a corporate network and on a broad selection of endpoints. Progent has provided online consulting support for Microsoft SharePoint and Exchange Server since their original releases and can help businesses to configure these critical collaboration products to optimize the productivity of your at-home workforce.
SharePoint utilizes web entities to allow collaboration and knowledge sharing by offering policy-driven access to content, workflow, and tools for searching through company-wide information silos. SharePoint enables you to create secure portals that enables at-home workers to see and edit aggregated business intelligence via Wikis, Blogs, social web sites, and Web Parts. To find out about Progent's SharePoint expertise, go to SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange support services, go to deployment consulting services for Microsoft Exchange Server.
OneDrive is Microsoft's shared cloud-based file hosting and synchronization service, comparable to GoogleDrive. At-home workers can store files to OneDrive, and co-workers can share them safely through a browser. Included with Microsoft Office and Microsoft 365, OneDrive allows at-home workers to jointly author files. Revisions made offline are synced when you reconnect to the Internet. For details about Progent's consulting services for Microsoft OneDrive, visit Onedrive configuration consulting.
Cloud Integration Services for Teleworkers
Progent can provide fast and affordable online assistance for enabling businesses to create, maintain and repair integrated network models that combine internal data centers, at-home workers, branches, and cloud services. Progent can provide top-tier consultant for all types of public cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help at-home workers fix issues with cloud access, authentication, and security.
Microsoft Azure is a leading family of cloud services that enables you to use IT infrastructure, virtual servers, and critical apps hosted on Microsoft's massive cloud. Microsoft Azure offers over 100 cloud-based services including hosting for Windows and Linux-powered virtual machines, scalable cloud storage, email and messaging, app development with Visual Studio, and data backup. Progent can assist you to set up VMs on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity management with Azure AD, and plan data backup and restore solutions with Azure Backup. Progent can also help you establish protected access to Azure services for at-home workers by configuring and troubleshooting firewall appliances and VPN tunnels. For details about Progent's consulting expertise for Azure, go to Microsoft Azure consulting services.
Microsoft 365, previously branded Office 365, is Microsoft's growing suite of client productivity software and cloud services offered by subscription. Microsoft apps and cloud services are provided in a variety of plans designed for customers ranging from individuals and small offices to major corporations. Progent can provide fast and easy remote access to consultants knowledgeable about Microsoft 365-compatible clients based on Windows, Mac, iOS, and Google Android operating systems. Progent can assist you to assess the numerous subscription bundles offered with Microsoft 365 and deploy 365 applications for your remote workers to achieve top business value. For information about Progent's consulting services for Microsoft 365, refer to Microsoft 365 consulting support.
Exchange Online is among the most popular cloud-based applications in the Microsoft 365 product suite. Microsoft 365 Exchange Online offers the benefits of reduced costs for data center infrastructure, simplified management, dynamic scaling, high availability, and other advantages inherent with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to run seamlessly with local deployments of Exchange, enabling customers to build hybrid cloud/onsite information systems. Progent's Exchange consultants are available for as-needed assistance to guide you past challenging IT roadblocks and also offer end-to-end project management outsourcing to make sure your at-home workers have convenient and secure access to your Microsoft 365 Exchange Online environment. To learn Progent's consulting expertise for Exchange Online, visit Microsoft 365 Exchange Online integration and support consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud computing market and is the world's biggest provider of cloud services. Progent offers rapid and affordable online contact with cloud integration experts who can assist your organization to plan, deploy, maintain, and debug hybrid information networks that incorporate Amazon AWS cloud-based services with on-premises resources and with other public clouds such as Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to assist you to build a high-uptime network model to make sure your employees have a productive computing environment regardless of whether they are working from your main office, a remote branch, from home, or on the road. To learn about Progent's consulting expertise for Amazon AWS, see Amazon AWS consulting services.
Google Cloud Platform is a popular collection of cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can help your business to expand your existing IT resources with the Google Cloud Platform, and Progent's DBA experts can show you how to make your key apps cloud friendly so your at-home workers can take full advantage of Google Cloud services. Progent's consultants can assist you to deploy virtual machines on GCP Compute Engine, plan an efficient storage system with GCP Storage, and streamline identity control for remote workers with Google Cloud Identity services. Progent can also assist your business to utilize GCP's unified management technology to control and monitor your Google Cloud ecosystem. For details, go to Google Cloud Platform integration services.
Help Desk Support for At-Home Workers
A rapid, enterprise-wide transition to a teleworker business model, which might be driven by an epidemic or as part of a business continuity preparedness plan, can overstretch even a well-staffed internal Call Desk. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or expand their Call Desk by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Call Desk support services leverage Progent's nationwide team of online IT support experts combined with enterprise-class ticketing and tracking software to offer an economical, state-of-the-art Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online Level 1 PC technical support from initial help requests to ticket generation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows teleworkers to monitor or revise their active trouble tickets, add details, and append screenshots and attachments. Technical support services are delivered at a significant price reduction off Progent's normal Level 1 desktop support charges, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 IT experts to deal with complex problems. For more information, visit Progent's Standard Helpdesk Services for small companies.
- Progent's Support Desk Augmentation Service allows you to expand your existing Help Desk Call Center organization by splitting responsibilities for Help Desk support services seamlessly between your in-house support staff and Progent's extensive team of desktop support technicians and subject matter experts. Progent's shared Call Desk service uses a co-sourcing support solution utilizing the leading PSA platform for handling service requests and ticketing, assigning ownership, monitoring progress, and producing reports. To find out how Progent's Call Center Augmentation Services can help your business to deliver best-in-class IT support to your telecommuters, refer to Progent's Call Center supplementation Services.
Security for Telecommuters
Work-from-Home (WFH) workers typically utilize their personal computing devices and usually operate in a poorly secured physical area. This multiplies their vulnerability to malware attacks and requires careful deployment of firewalls, anti-malware tools, multi-factor authentication, remote monitoring, intensive user training, and the development of policies built on leading practices. Progent's veteran team of data security support experts can help your business to design, configure and manage an effective cybersecurity solution that protects critical information resources in networks that include at-home workers.
Firewalls allow you to create a network environment that can be safely utilized by on-premises users as well as by at-home workers, mobile workers, vendors, clients, and the public. Next-generation firewall appliances permit you to assign and control different access rights to different groups of users and to expand your IT network and modify your cybersecurity posture as your business evolves and as network attacks become increasingly sophisticated. Progent supports both current and legacy security appliances from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall support expertise, go to firewall support services.
Online Endpoint Security Monitoring makes it easy to watch over the various computers utilized by remote workers and either reject or identify and mitigate the latest cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on each secured endpoint, monitoring all activity and utilizing state-of-the-art machine learning from SentinelOne to detect new attacks before they can spread. When an attack is discovered, ProSight Active Security Monitoring immediately disconnects the impacted endpoint from the network to contain the malware. Since the ProSight Active Security Monitoring agent is autonomous, endpoint devices stay secure even if they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For more information about ProSight Active Security Monitoring, visit remote endpoint monitoring for teleworkers.
Progent's Duo authentication service plans utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification on Apple iOS, Android, and other out-of-band devices. With 2FA, whenever you log into a secured online account and enter your password you are asked to verify who you are on a device that only you have and that uses a different ("out-of-band") network channel. A broad selection of devices can be used for this added form of authentication including an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You can designate multiple verification devices. For more information about ProSight Duo two-factor identity validation services, visit Duo MFA two-factor authentication (2FA) services for telecommuters.
Security Audits can assess the exposure of your information system to all types of external and local security threats for a network that includes telecommuters. Progent can run online, automated security inventory software for quickly and affordably uncovering a wide variety of security weaknesses that can be found over the Internet. Progent's endpoint security audit consulting services, which can be managed by network security professionals with top credentials including CISA, CISSP, and GIAC, can help your company to audit your operations and governance policies and assess your IT infrastructure to allow you to implement the highest level of security for your at-home workers.
Download White Paper: Securing a Work-From-Home Network
To view or download a white paper about key things to focus on for securing an IT environment that supports work-from-home staff, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Teleworkers
Data Protection involves backing up and recovering vital data in order to avoid data loss and minimize recovery time in case of storage system problems resulting from hardware issues, programming hiccups, human error, malware, or any other reason. Dependable data protection strategies can be especially difficult to architect and maintain in hybrid networks that incorporate in-house data centers, cloud resources, and an at-home workforce.
- Backup/Restore strategies for at-home workers must address diverse kinds of user-owned endpoint devices. Progent offers quick online access to consultants familiar with a wide array of platforms for protection Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, iPads and smartphones. Leading backup/recovery solutions maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up data spread across a hybrid network, Progent can provide ProSight Data Protection Services, a backup/recovery subscription service that utilizes cloud storage and features fine-grained recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies often anticipate circumstances that require a quick changeover to telecommuting. Progent's expert disaster recovery preparedness experts and business continuity consultants can help your company to produce, document and test a DR/BC plan that includes the logistics of switching to an at-home workforce.
Unified Management for Teleworkers
Microsoft has renamed and reshuffled its endpoint management platforms under the name Endpoint Manager, which encompasses Intune for cloud-based management of remote endpoints and Configuration Manager for managing onsite endpoints. Microsoft Endpoint Manager offers a centralized platform for safeguarding critical data by controlling local, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing remote computers and software. Managed endpoint devices can be personally owned or company owned. Network admins managing the endpoint devices of at-home workers can utilize Intune to deploy and authenticate applications on devices, push patches and certificates, configure rules for accessing information and networks, set passwords, establish VPN tunnels, determine how telecommuters share information, set up threat defense, verify compliance, and delete corporate information from missing, stolen or decommissioned endpoint devices. Microsoft Intune works with iOS, Google Android, Windows, and macOS devices. To learn about Microsoft Intune and how Progent can assist your company to use this platform to administer the devices of your telecommuters, see Intune telecommuter device management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management product that helps network managers to keep off-premises endpoints current and secure. Workspace ONE incorporates VMware AirWatch for centralized endpoint management combined with VMware's Horizon virtual software delivery technology for authorization control, app management, and configuration management of endpoints. Workspace ONE runs with endpoints powered by Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product through a one-time purchase. Key capabilities of Workspace ONE include fast remote provisioning of new laptops, immediate onboarding of new users, policy set up and enforcement for all categories of devices, unifies management reporting and performance analytics, an email encryption gateway, and seamless integration with Microsoft apps and cloud-based products. For details about Progent's support services for VMware Workspace ONE, refer to VMware Workspace ONE mobile device management expertise.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing an efficient telecommuter environment for your Allentown, Pennsylvania company, call
An index of content::
MAS 90 Reporting
Microsoft Expert Navision Consulting
Progent can give you access to application developers who can customize your Microsoft Business Solutions ERP, MRP, and financial system applications to match your particular company needs. Progent's Microsoft consultants provide expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management System. Progent also offers custom e-Commerce integration support for secure, corporate-wide information sharing plus integration with Customer Relationship Management packages.
CISSP Certified Cybersecurity Professional
Engineers CISSP Certified Cybersecurity
Progent's CISSP-premier network security experts can help businesses of any size with any facet of information system security. Progent can create efficient cybersecurity systems that protect a small business against modern malware attacks or Progent can design, deploy, and manage an end-to-end security environment for hybrid networks that support local, online, and mobile users accessing IT resources distributed across a mix of physical datacenters and public and private clouds.
Ubuntu Linux Consulting
Ubuntu Linux Consultancy
Progent's Linux consulting services provide small companies and software developers help with administering and maintaining Linux systems that run with Microsoft-powered technology. Progent can give your business access to Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of expertise provides you with an easy one-stop consulting firm to help you create and maintain a secure and reliable cross-platform connectivity and communications environment that supports Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Catalyst 9100 Series AP Management Consultant Services
Catalyst AP Management Support
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 Wireless Access Point consultants can provide economical remote and onsite support for Catalyst next-generation Wi-Fi 6 wireless APs.
Fault Tolerant Inter-Office Connection Technical Support
Windows 2008 Failover Cluster Remote Support
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants have extensive experience assisting small businesses to reduce network downtime by offering cost-effective remote consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability IT architecture, data backup and restore solutions, and non-disruptive system maintenance. Progent's business continuity experts can assist you to develop and test a sensible business continuity plan that matches your business goals and IT budget. Progent's disaster recovery engineers can assist you to design, deploy, and support resilient technologies including redundant Internet connectivity, virtualized servers, clustering, load balancing, continual off-site backup, and geographically dispersed data centers.
Consulting Redundant Internet
Top Rated Specialists Windows 2003 Cluster Server
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants offer extensive experience helping small and mid-size businesses to minimize system downtime by offering affordable online consulting support for disaster recovery/business continuity planning, fault-tolerant IT design, backup/restore solutions, and transparent maintenance. Progent's business continuity consultants can help your company to plan and validate a sensible business continuity strategy that aligns with your business needs and budget. Progent's disaster recovery specialists can assist you to architect, implement, and maintain fault-tolerant technologies such as redundant Internet connectivity, virtualization, fail-over clustering, network load balancing, continual off-site backup, and geographically dispersed data centers.
Online Support Services Active Directory
24 Hour Microsoft AD DS Professional
Progent's consultants can assist you to design and implement a smooth move from onsite Active Directory to cloud-hosted Azure AD or to a hybrid system that uses Azure AD DS and Azure AD Connect to centralize identity services for both on-premises and Azure assets.
scom 2016 Integration Support
scom 2016 alerts Consultants
System Center 2016 Operations Manager helps to ensure top performance and maximum uptime for critical workloads by offering centralized, mixed-platform monitoring of physical and virtual infrastructure installed throughout on-premises datacenters and private and public clouds. Progent's consulting team offers world-class online and onsite expertise to assist organizations of all sizes to design, integrate, tune, enhance and troubleshoot SCOM 2016 solutions. Progent can assist you to migrate to SCOM 2016 from earlier releases or from different monitoring products, or integrate a variety of monitoring systems into a cohesive infrastructure management ecosystem. Progent can also show you how to expand your SCOM 2016 environment to incorporate resources based in public clouds including Microsoft Azure and Amazon AWS.
Microsoft Windows Install
Microsoft Office 2000 Network Administration
Progent's IT outsourcing services provide economical network support for small companies. Whether it involves designing network infrastructure, creating an internal Help Desk or using an outside one, deploying a new e-mail platform, monitoring your network, or building a web-based business application, outsourcing your network technical services can contain costs and eliminate uncertainties, permitting network service budgets to increase in a more moderate and controlled fashion than is possible by assembling a bulky, all-purpose internal network support staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and highly available system architecture for your vital applications based on Microsoft Windows including Office XP, Office 2003, and Microsoft Office 2000.
SMS Migration Network Consulting
SMS Upgrade Help and Support
Progent's Microsoft certified consultants provide small and medium size businesses world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to install critical applications quickly and automatically to appropriate workers, lower software expense and adhere to licensing agreements by understanding usage profiles, improve Windows security by increasing your knowledge of vulnerability and by delivering targeted patches, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational expenses by efficiently exploiting the management functions built into Windows. Progent's SMS engineers can show you how to use SMS effectively for automated software and application installation, security patch control, and resource monitoring management including program and appliance inventory.
ISA 2004 Server Troubleshooting
Configuration Microsoft Proxy Server
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing Microsoft ISA Server-based security installations for information systems with multiple offices, remote workers, and mission-critical web applications. Progent's Microsoft Firewall consultants can assist your company in planning and deploying a configuration of ISA Server 2000 or ISA 2004 Server that meets your information protection needs without adversely limiting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Flexential Internet Data Center Engineers
Open Now Consultant Flexential Tampa Colocation Center
Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting. Progent has a team of IT consultants located in the Tampa area, and Progent can also provide online support from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and senior disaster recovery/business continuity preparedness experts. Progent can also help your business to design and execute a move to the Flexential facility by providing services like planning system architecture, specifying hardware, system setup and validation, debugging, streamling remote network management, and educating your IT support team.
Information Technology Consulting Offsite Workers Endpoint Security
Teleworker Cybersecurity Support and Setup
Progent can assist small and mid-size businesses to implement network security protection systems and provide response expertise for remote workers.
Wireless Link Computer Consulting
802.11ax Migration Configuration
Progent's Wireless Consulting Services offer a convenient, economical way for companies of all sizes to deploy, manage, monitor and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
CISSP Security Audit Services
CISSP Certified Security Manager Consultants
Progent's CISSP-premier network security experts can assist organizations of all sizes with any aspect of information system security. Progent can create efficient security systems that guard a small business from modern malware attacks or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid networks that accommodate local, online, and mobile clients accessing IT resources distributed over a mix of physical datacenters and public and private clouds.
Teleworker Cybersecurity Consultant
Setup and Support Work from Home Endpoint Security
Progent can assist small and medium-size companies to configure cybersecurity protection solutions and deliver response services for work-from-home employees.
Les Kent has a 35-year track record of effective technology integration, corporate management, marketing, and operations. He has demonstrated a talent for developing sophisticated IT solutions while working as a system architect, application developer, project manager, implementation expert, and problem solver for small companies, start-ups, and major enterprises.
Programming Companies SQL Server Capacity Planning
SQL Programming Company
SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast development of cutting-edge enterprise-class programs that can provide your business a critical competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in planning, installing and managing Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET platform.
Remote Wireless Site Survey Remote Technical Support
Remote Support Wireless LAN Site Survey
Progent's Wi-Fi site survey services make it easy to plan, install and troubleshoot a Wi-Fi LAN customized for your facilities, offering you a WLAN that delivers the reception, speed, density, QoS, data protection, and roaming capability your business needs. Wireless site survey services from Progent include remote predictive modeling for planning a wireless LAN and onsite survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi network.
ransomware removal and data restore Engineers
Services Spora ransomware recovery
Progent's proven ransomware recovery experts can help you to rebuild a network damaged by a ransomware virus like Ryuk, WannaCry, Hermes, or Locky.
Hornetsecurity Altaro M365 Mailbox Backup Network Consulting
Remote Technical Support Hornetsecurity Altaro M365 Mailbox Backup
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
Ubiquiti UniFi XG Security Gateway Engineers
Ubiquiti UniFi Security Gateway Professionals
Progent offers fast access to the skills of seasoned wireless specialists who can help you to assess the advantages of Ubiquiti UniFi wireless access points for your business and assist you to design, install, manage, and troubleshoot your UniFi wireless network. Progent can also carry out a wireless site survey to assist you to choose, provision, and place Ubiquiti UniFi wireless APs for optimal signal coverage and performance.
ISA 2004 Professional
IT Consulting Microsoft ISA Server
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds creating corporate security designs for information systems with multiple sites, mobile workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small business design and deploy a configuration of Microsoft ISA Server 2004 that supports your information security needs without restricting your productivity.
Microsoft LCS Server Instant Messaging Computer Engineer
Live Communications Server 2007 Consult
Microsoft Communications Server provides Instant Messaging and presence in an extensible, enterprise-grade package offering enhanced security, seamless integration with additional Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can benefit from cost savings and improved operational efficiencies, increased individual productivity, and stronger intellectual property protection with this easy-to-manage, highly available IM platform. Successful deployments of Office Communications Server call for careful planning and thought prior to installation. Progent's Microsoft-certified consultants can deliver the skill needed to deliver all the benefits of Microsoft Office Communications Server throughout your whole corporation.
After Hours Professionals Infor SyteLine CloudSuite Conversion from SyteLine 6 to CloudSuite 9
Consulting Services Infor SyteLine CloudSuite ERP
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies more than 25 years of experience helping manufacturing and service organizations to simplify complicated supply chains and improve the efficiency of critical processes to get products to market quickly and adhere to customer schedules consistently. Progent offers the expertise of an ERP specialist with more than two decades of background working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite services that can range from occasional guidance to comprehensive solution planning and project management. Sample services offered by Progent for Infor CloudSuite Industrial include installation, migration, process improvement, application development, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, training, and database administration.
Freelance Microsoft Consultant Position
24/7/365 Recruiter Microsoft Consultant Contract Job
If you are a network engineer with technical support experience, joining Progent and helping Progent's customers will enhance your skills via collaboration with Progent's staff of mutually supportive, world-class consultants. Progent's commitment to providing network consulting and computer help to small businesses will give you the chance to work closely with decision makers and add significantly to the growth of exciting organizations. Also, Progent's virtual office environment offers the most advanced tools for off-site service and wireless connectivity to allow you to deliver speedy solutions when you troubleshoot business-critical problems.
System Center 2016 and Skype for Business Integration Technical Support Services
After Hours System Center 2016 Security and Compliance Specialist
Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, optimizing and troubleshooting System Center Operations Manager solutions and can provide companies of all sizes expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability needed to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric and Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or onsite technical support to assist you to remediate serious issues detected by SCOM 2012.
Infor SyteLine CloudSuite Shop Floor Control Consultancy
Technology Professional Infor SyteLine CloudSuite Training
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates over a quarter century of background assisting manufacturing, distribution and service companies to simplify complicated supply chains and improve the efficiency of critical business processes to get products to market fast and adhere to customer schedules consistently. Progent offers the expertise of an ERP specialist with more than 20 years of background with the SyteLine/CloudSuite Industrial platform. Progent can provide online or on-premises consulting that spans from occasional advice to solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.
Microsoft Expert VB.NET Contract Development
Xamarin Development Firms
If you want to revamp your corporate web site, create internal webs for purposes such as human resources or worker education, design a powerful web presence for a new business, or generate line-of-business, data-driven custom web applications, Progent can provide skilled and proven web designers. Progent's consultants can also show you how to build and manage a safe, robust server and communications infrastructure, including remote and wireless connectivity, to support your web solutions.
VMware Site Recovery Manager Migration Services
VMware Site Recovery Manager Audit Reporting Consult
VMware's popular Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and test a repeatable runbook for recovering applications and services rapidly following an outage. SRM provides centrally controlled and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for disaster recovery, updates and patches and can produce audit reports to verify full service recovery, validate SLAs and prove compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to help your organization to plan, configure, test and manage a disaster recovery solution based on VMware Site Recovery Manager.
Automated Server Inventory Technical Support
Online Help ProSight Remote Server Monitoring
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that incorporates advanced remote monitoring and management technology to help keep your IT system operating at peak levels by tracking the health of vital devices that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT personnel and your assigned Progent consultant so that any potential problems can be resolved before they can disrupt productivity.
Remote Technical Support Forefront TMG 2010
Threat Management Gateway Network Engineer
Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Microsoft Internet Security and Acceleration Server and offers a easily managed web gateway that acts as a single-server solution for a variety of security features such as an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network management, and HTTP/HTTPS inspection. Forefront TMG 2010 provides advanced web security reporting features, allows custom reporting powered by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to cut costs and improve recoverability. Progent's Microsoft-certified engineers can assist your company to plan and carry out test and production deployments; integrate Microsoft Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint 2010; install Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing support and troubleshooting. Progent's consultants can also help you to migrate economically to Forefront Threat Management Gateway 2010 from any version of ISA Server.
Ransomware Recovery Consulting
WannaCry Ransomware Removal Specialist
Progent provides expertise for security evaluation software including Microsoft Baseline Security Analyzer for running a variety of automatic network auditing scans to identify possible security gaps. Progent has extensive knowledge of security analysis tools and can show you how to make sense of testing reports and react appropriately. Progent can show you how to build security into your company processes, install auditing software, plan and implement a protected system environment, and suggest policies to optimize the safety of your IT system. Progent's security professionals are available to help you configure a firewall, implement safe remote connectivity to email and business applications, and install virtual private network. Progent's accredited security engineers can validate the security of web software and can run comprehensive information security assessments of company-wide security to determine your company's compliance with important industry security standards such as HIPAA, PCI, and ISO 17799.
Email Anti-fraud Intelligence Consultant Services
Email Black Lists Professional
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver web-based control and comprehensive protection for your email traffic. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The cloud filter serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a further level of analysis for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, DLP, and encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays within your security perimeter.
Amazon MWS integration training Design Firms
Amazon MWS development Integration Firm
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can expand their reach, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and costs and expedite your ROI.
Microsoft Live Communications Server Consultants
Outsourcing Microsoft LCS Server IM
Microsoft Communications Server provides IM and presence in an extensible, world-class package featuring advanced protection, transparent integration with other Microsoft software, an extendable, standards-based development platform, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from lower costs and improved business efficiencies, enhanced worker productivity, and stronger IP security with this easy-to-manage, fault-tolerant IM platform. Effective implementations of Microsoft Office Communications Server call for extensive planning and consideration before installation. Progent's Microsoft-certified consultants can provide the skill necessary to deliver all the advantages of Microsoft Office Communications Server throughout your entire organization.
Fault Tolerant Data Center IT Services
Network Load Balance Network Consultants
Progent's fault tolerant network consultants offer reliability support, disaster recovery planning, system load balancing, non-stop interoffice connectivity, non-stop Internet interface design, high-availability data center consulting, and other 24x7 networking services to show your company create a non-stop environment for mission-critical applications. Progent possesses the experience to design affordable, fault-tolerant systems by utilizing the evolving suite of Windows Cluster servers such as Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster. Progent's Microsoft and Cisco authorized engineers can help you build a high-availability mutli-location network with a fully mirrored Internet connection and efficient network load balancing.
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