Allentown At Home Workers Configuration Advisor
System Planning, Integration, Management and Call Center Consulting Services
Expanding your remote workforce may have a significant impact on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of background assisting SMBs to design, configure, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Allentown company to select the appropriate tools and adhere to best practices in creating and operating a secure virtual solution for telecommuters that promotes collaboration and returns maximum value. Progent offers services that go from as-needed guidance for helping you over challenging IT bottlenecks to full project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can assist Allentown, Pennsylvania businesses to with any facet of building a high-performing telecommuting environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk services, security monitoring, data protection solutions, and unified management.
Network Infrastructure for Teleworkers
Setting up the physical and software infrastructure required for an at-home work environment can be especially challenging if you must manage a mix of personal equipment like PCs and laptops, Internet routers, and wireless APs from various vendors and with a variety of operating systems and firmware levels. Progent's experience delivering online help for both legacy as well as modern IT products in virtual office solutions enables you to make efficient use of your existing network infrastructure and provides you with fast access to expertise for implement essential upgrades. Support services available from Progent to help your company to implement a productive telecommuting ecosystem include:
- VPN technology makes it possible to create a secure connection for authenticated remote workers to use IT assets located at your company data center or in a public cloud. Progent can help your company to deploy and manage VPN connections between your at-home workforce and your various network resources by providing online VPN configuration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your remote workers to utilize Cisco's AnyConnect software to provide safe VPN connections for a wide range of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms enable a telecommuter to see and use a data center computer's desktop. This technology gives network managers more control over the computing ecosystem of at-home employees and offers them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect at-home computer networks to the Internet and support VPN connections, local wireless connectivity, and firewalls. Progent offers expert online consulting for configuring routers from a variety of manufacturers. See router configuration support from Cisco-certified experts.
- Home Wi-Fi networks, typically supporting the whole family and visitors, are commonly used by at-home employees to access their Internet router for work. This can cause performance and cybersecurity issues. Progent can assist businesses to resolve these problems by delivering services that include Cisco Aironet configuration consulting, Cisco Meraki WiFi installation expertise, and Ubiquiti Unifi wireless access point setup help.
- Internet access methods affect the speed and reliability of connections between at-home workers and the corporate data center. Line-of-business applications may require backup Internet access in case the normal connection fails. Progent can provide guidance for identifying ISPs, picking sensible service packages, and configuring high-availability Internet connections. See Internet connectivity solutions.
IP Voice Solutions for Teleworkers
Expanding the corporate PBX environment to accommodate remote users is critical to maintaining a productive work-at-home solution. A broad range of cloud-centric digital PBX products are used by small and mid-size businesses to support teleworkers. Many larger organizations rely on Cisco's current or older products for VoIP solutions. Progent can help organizations of any size to plan or maintain a telecommuter VoIP service that provides the versatility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to help organizations optimize their current Cisco VoIP environments to support a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers enterprise IP telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia applications used throughout the network. CUCM supports other combined media services like messaging, voice/video conferencing, and team collaboration networks. For details about Progent's CUCM expertise, refer to Cisco Unified CM consulting services.
- CallManager is Cisco's earlier call-processing agent and has been replaced by CUCM. Progent can help your company to maintain your existing CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other older VoIP platforms, see Cisco CallManager consulting.
- Cisco IP Gateways enable connectivity with public telephony networks and with users operating beyond the corporate firewall like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN infrastructure to support these solutions and deliver as-needed deployment and debugging expertise.
Video Conferencing for Telecommuters
A wide range of video conferencing platforms from leading vendors support virtual discussions, video and voice conferencing, chat, and content sharing for both onsite workers and at-home workers. Many organizations utilize multiple products to accommodate their different partners and customers. Progent can assist your organization to manage your existing conferencing environment and enhance the productivity of your at-home workforce.
- Skype for Business is Microsoft's popular unified communications platform that supports presence, IM, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can assist your company to deploy and manage Skype for Business client software to accommodate your remote workforce. To learn more about Progent's consulting services for Skype for Business, see Skype for Business integration experts.
- FaceTime is Apple's group video phone platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 simultaneous users for voice/video calls. To learn more about Progent's consulting services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus editing and playback for training. For details about Progent's consulting expertise for Webex and for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with capabilities that include video calling, threaded chat, plus data sharing. To learn more about Progent's support services for Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these conferencing platforms and assist your business to optimize your WAN infrastructure to host them.
Microsoft Integrated Collaboration Software for Telecommuters
Microsoft's collaboration products are tightly integrated with Microsoft's popular Microsoft Office and Microsoft 365 families, providing a powerful environment of productivity apps that create a consistent user experience for sharing data and ideas throughout a corporate network and on a wide selection of endpoint computers. Progent has provided online consulting support for Microsoft SharePoint and Exchange since their original releases and can assist your company to configure these flagship collaboration platforms to maximize the effectiveness of your remote workforce.
SharePoint utilizes web sites to promote collaboration and knowledge sharing by offering policy-based access to data, business processes, and utilities for looking through company-wide information silos. SharePoint enables you to build protected web portals that allows at-home workers to view and edit aggregated business intelligence by means of Intranets (Wikis), Blogs, social sites, and Web Parts (Widgets). To find out about Progent's SharePoint support services, visit SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting services, go to planning and configuration expertise for Exchange.
OneDrive is Microsoft's shared cloud-based file hosting and synchronization service, comparable to GoogleDrive. Remote users can store files to OneDrive, and co-workers anywhere can retrieve them safely via a browser. Included with Microsoft Office and Microsoft 365, OneDrive enables at-home employees to co-author files. Edits made offline are automatically uploaded when you reconnect to the Internet. For information about Progent's consulting services for Microsoft OneDrive, see Onedrive integration consulting.
Public Cloud Integration Services for Teleworkers
Progent can provide advanced remote support for helping businesses to create, maintain and optimize integrated hybrid network architectures that incorporate internal data centers, remote workers, branches, and cloud resources. Progent offers top-tier consultant for all modes of cloud service such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help at-home workers resolve problems with cloud access, authentication, and security.
Microsoft Azure is a leading family of cloud software and services that enables you to utilize infrastructure, virtual servers, and key apps hosted on Microsoft's massive cloud. Azure offers over one hundred services services such as hosting for Windows and Linux-powered VMs, scalable cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can assist you to set up virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, unify identity management with Azure AD, and plan data backup and recovery solutions with Azure Backup. Progent's cloud experts can also show you how to create protected connections to Azure for telecommuters by configuring and troubleshooting firewalls and VPN tunnels. For details about Progent's expertise for Microsoft Azure, refer to Azure consulting.
Microsoft 365, formerly branded Office 365, is Microsoft's growing suite of client productivity software and cloud-based services available by subscription. Office apps and cloud services are provided in a selection of bundles intended for users ranging from individuals and small offices to large enterprises. Progent can provide quick and affordable remote access to experts knowledgeable about Microsoft 365-compatible client devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can help your business to assess the numerous subscription plans offered with Microsoft 365 and deploy 365 apps for your at-home workers to achieve top business value. For information about Progent's support services for Microsoft 365, go to Microsoft 365 consulting support.
Exchange Online is one of the most popular applications in the Microsoft 365 product suite. Exchange Online provides the advantages of lower spending for physical infrastructure, easier management, dynamic scaling, high reliability, and other advantages inherent with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to operate seamlessly with local deployments of Exchange, enabling you to create hybrid information systems. Progent's Exchange experts can provide as-needed help to get you past tough technical roadblocks and can also provide end-to-end project management outsourcing to make sure your teleworkers have convenient and secure access to your Microsoft 365 Exchange Online deployment. For information Progent's consulting expertise for Exchange Online, refer to Exchange Online integration and support consulting.
Amazon AWS is a pioneer in the public cloud computing arena and is the industry's biggest source of cloud-based services. Progent offers rapid and affordable online contact with cloud connectivity consultants who can assist your organization to plan, deploy, manage, and debug hybrid information networks that incorporate Amazon AWS cloud services with on-premises resources and with other public clouds like Azure. Progent also offers access to Cisco-certified CCIE networking experts to help you to build a high-availability network architecture to make sure your employees have a consistent computing experience regardless of whether they are working from your headquarters, a branch office, from home, or on the move. To learn about Progent's consulting expertise for Amazon AWS, visit Amazon AWS integration services.
Google Cloud Platform (GCP) is a popular suite of cloud computing services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help your organization to extend your current IT resources with the Google Cloud, and Progent's DBA consultants can help you make your mission-critical apps cloud friendly so your teleworkers can benefit fully from Google Cloud Platform services. Progent's consultants can assist your business to deploy virtual machines on Google Cloud Compute Engine, plan a cost-effective storage solution with GCP Storage, and simplify identity management for remote workers with GCP Cloud Identity. Progent's experts can also assist you to use GCP's unified management technology to administer and track your Google Cloud environment. For information, go to Google Cloud Platform (GCP) integration support.
Help Desk Call Center Support for Telecommuters
An emergency, enterprise-wide switchover to a telecommuter business model, which might be the result of an epidemic or as a component of a disaster recovery process, can overstretch even a high-performing in-house Call Desk. Progent's Call Center services allow organizations to outsource or supplement their Support Desk with Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Call Center services leverage Progent's extensive team of online IT support specialists along with world-class trouble ticketing and tracking technology to offer an economical, state-of-the-art Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of remote Level 1 PC technical support from initial help requests through trouble ticket creation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal enables teleworkers to check or revise the status of their active tickets, add details, and upload screen captures and relevant files. Desktop support services are delivered at a substantial price reduction off Progent's ordinary Level 1 technical service rates, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 IT experts to resolve complex issues. For details, visit Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Desk Supplemental Service allows your company to expand your existing Help Desk organization by splitting responsibilities for Support Desk services seamlessly between your regular support personnel and Progent's nationwide roster of desktop support engineers and subject matter specialists. Progent's shared Call Center service uses a collective support solution based on the leading professional services automation (PSA) tool for handling service requests and trouble tickets, assigning ownership, monitoring progress, and producing management reports. For information about how Progent's Call Center Augmentation Services can help your business to provide best-in-class IT support to your teleworkers, refer to Progent's Call Desk augmentation Services.
Security for Teleworkers
Work-from-Home staff members commonly utilize their personal devices and often work in an unsecured physical space. This increases their susceptibility to cyber attacks and calls for careful configuration of firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, extensive user training, and the development of policies based on best practices. Progent's seasoned roster of IT security support consultants can assist your business to design, configure and maintain an effective security solution that protects vital information assets in networks that incorporate remote workers.
Firewalls allow you to create a network environment that can be securely accessed by on-premises users and by teleworkers, mobile users, suppliers, clients, and other stakeholders. Modern firewall appliances allow you to assign and control appropriate permissions to various classes of users and to scale your network and modify your security as your business evolves and as cyber threats become more sophisticated. Progent supports both current and legacy security devices from all leading manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For details about Progent's firewall integration expertise, go to firewall configuration and support services.
Online Endpoint Monitoring makes it possible to watch over the disparate computers used by remote workers and either block or spot and respond to modern cyber attacks such as ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is installed on each protected endpoint, monitoring all activity and utilizing advanced AI technology from SentinelOne to identify new attacks before they can spread. When an attack is spotted, ProSight ASM immediately disconnects the targeted device from the network to quarantine the threat. Since the ProSight ASM agent is self-contained, endpoints remain protected even when they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. For more information about ProSight ASM, see remote endpoint monitoring for at-home workers.
Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Android, and other personal devices. With Duo 2FA, when you log into a secured online account and give your password you are requested to confirm your identity on a unit that only you possess and that is accessed using a separate network channel. A broad selection of out-of-band devices can be utilized for this second means of ID validation including a smartphone or wearable, a hardware/software token, a landline phone, etc. You may register several validation devices. To find out more about Duo identity validation services, see Duo MFA two-factor authentication services for telecommuters.
Security Audits can evaluate the exposure of your network to all classes of external and internal security attacks for a network that includes telecommuters. Progent can deploy online, automated security analysis scanning for rapidly and affordably detecting a broad range of security gaps that can be found via the Internet. Progent's endpoint security assessment experts, which can be managed by security experts with advanced credentials such as CISM, CISSP, and GIAC, can assist your business to evaluate your processes and governance policies and review your network architecture to allow you to design top-level protection for your teleworkers.
Download White Paper: Securing a Work-From-Home (WFH) Environment
To read or download a white paper about critical things to focus on for protecting a network that includes telecommuters, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection for At-Home Workers
Data Protection covers backing up and restoring vital data so as to prevent data loss and reduce restoration time and effort in case of storage problems due to equipment issues, software glitches, operator mistakes, malware, or other causes. Dependable data protection strategies can be especially challenging to design and manage in hybrid environments that incorporate local data centers, public clouds, and an at-home workforce.
- Backup/Restore solutions for remote workers must cover multiple types of personally owned endpoint devices. Progent can provide quick online help from consultants knowledgeable about a broad range of platforms for protection Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, iPads and smartphones. Leading backup/recovery products maintained by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up resources spread throughout a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud storage and features fine-grained restore and unified management.
- Disaster Recovery/Business Continuity strategies commonly envision scenarios that call for a rapid switch to telecommuting. Progent's expert disaster recovery planning experts and business continuity planning specialists can assist you to develop, document and test a DR/BC strategy that addresses the process of moving to an at-home workforce.
Unified Management for Teleworkers
Microsoft has rebranded and rebundled its endpoint management platforms under the name Microsoft Endpoint Manager, which includes Intune for cloud management of mobile and remote devices and Configuration Manager for managing on-premises computers. Endpoint Manager features a centralized environment for safeguarding critical data by managing onsite, mobile, and home-based endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and securing off-premises computers and applications. Remote endpoint devices can be user owned or company owned. Network admins managing the endpoint devices of telecommuters can use Intune to deploy and validate applications on devices, push updates and certificates, set up policies for permission to access data and networks, manage passwords, establish VPN connections, determine how home-based workers share information, set up threat defense, ensure security compliance, and erase sensitive data from lost, stolen or decommissioned devices. Microsoft Intune can be used with iOS/iPadOS, Google Android, Windows, and macOS/OS X computers. For details about Microsoft Intune and to find out how Progent can assist your company to use Microsoft's Endpoint Management to administer the devices of your at-home workers, see Intune teleworker device management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management (MDM) platform that allows network administrators to keep remote endpoints up to date and protected. Workspace ONE uses VMware AirWatch for centralized endpoint administration along with VMware's Horizon virtual application delivery platform for authorization control, application management, and configuration management of endpoint computers. Workspace ONE runs with devices based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or leading distros of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises product through a perpetual license. Top capabilities of VMware Workspace ONE include fast remote provisioning of new notebooks, immediate onboarding of new users, policy setting and enforcement for all categories of endpoints, aggregated management reporting and performance analytics, an email encryption gateway, and tight integration with Microsoft apps and cloud products. For information about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE mobile device management expertise.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining an efficient telecommuter environment for your Allentown, Pennsylvania business, phone
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Server Administration Small Office
Small Business Security Consulting Group
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Amazon Marketplace Web Service programming Programming Companies
Amazon MWS development Development Firms
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Microsoft Certified .NET Raspberry Pi Programmer
.NET Raspberry Pi Reports
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development system and can build or enhance .NET applications rapidly and affordably.
Biggest Microsoft Skype for Business Presence Consultant
Consulting Services Skype for Business and SharePoint
Microsoft Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and public switched telephone network (PSTN) calling. Lync Server 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and simplify administration through integration with Active Directory. Lync can also cut capital and operational costs by eliminating VoIP equipment and subscription fees, PBX systems, or legacy video conferencing technology. Progent's certified unified communications consultants offer remote and onsite support to help you to maintain and repair your existing Lync 2010 deployment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist you to plan and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.
IT Consultant Wi-Fi Site Survey
802.11x Wi-Fi Site Survey Troubleshooting
Progent's wireless site survey and predictive modeling assist you to plan, install and debug a Wi-Fi LAN optimized for your facilities, offering your business a wireless solution that has the reception, speed, capacity, QoS, security, and hand-off ability your company needs. Wireless survey services from Progent include online predictive modeling for planning a Wi-Fi network and on-premises survey services for confirming, optimizing, and debugging an operational wireless network.
Clustering Windows Server 2008 Setup and Support
Windows 2008 Cluster Specialists
The clustering technology built into the Datacenter and Enterprise versions of MS Windows Server 2008 is dramatically re-engineered to simplify the installation, setup, and management of server clusters that provide greater levels of system availability, protection, efficiency, and flexibility. New or enhanced features include automated cluster verification, revamped setup and deployment, improved cluster management, redesigned cluster architecture for increased availability, hardened security and quorum models, elimination of failure points, greater disk and RAM capacity, and enhancements for multi-site clusters. Progent's consultants can assist your company assess the business benefits of Windows clustering, design and execute an installation, train your IT staff to manage your cluster environment, deliver continuing consulting and support services, and produce and test a disaster recovery plan.
Technology Consulting Services 64-bit Upgrade
Top 64-bit Server Remote Support
Progent's Microsoft-certified engineers can help you to update your workstations from 32 to 64 bits. Progent can assist your company to understand the risks and advantages of moving to 64-bit PC desktop processing, plan an efficient upgrade process that reduces operational disruptions, and provide inexpensive, professional online support to assist your company to install 64-bit PC desktop operating systems and application software on your existing computers.
Microsoft 365 AD Connect Integration Services
Exchange Online and on-premises Exchange Online Support
Microsoft supports seamless hybrid ecosystems that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have some mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of designing, integrating and debugging your hybrid Exchange solution. Progent's Exchange consultants can deliver as-needed support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is carried out on schedule and within budget.
ProSight Hosting for Virtual Servers Services
ProSight VM Hosting Consultants
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small organization's production servers in an environment that gives the highest level of availability and scalability and is in addition simple to migrate to any data center. ProSight Virtual Hosting services are built on proven virtualization architectures that enable small businesses with mixed- platform IT systems to economize dramatically on the costs of capital equipment, infrastructure maintenance, and IT administration while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence.
Microsoft SQL Server Application Consultants
Microsoft SQL Server Applications Support
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast development of cutting-edge enterprise-class programs that can give your business a critical competitive advantage. Microsoft SQL Server 2000 features core support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET platform.
24x7 Cisco Certified Expert Router Training
Knowledge Transfer Network
Progent practices knowledge transfer from Progent's consultants to customers. By teaching customers to handle technical issues that are within their scope, Progent can focus on offering hard-to-find skills where Progent faces little competition. Mid-size companies who work with trusted independent service providers or who maintain in-house IT personnel benefit when Progent transfers knowledge about new technology and tested processes to make their networks more robust, protected, and efficient.
Barracuda Backup with Amazon AWS Technology Consulting Services
Barracuda Backup and VMware ESXi IT Consultants
Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup deployment can include a purpose-built hardware appliance built by Barracuda or a software-based appliance with similar functionality but which uses your existing storage infrastructure. Barracuda Backup protects vital business data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting services to help your business to plan, integrate, operate and repair a backup and disaster recovery system built on Barracuda technology.
Reports Amazon MWS programming
Amazon MWS development Design Firm
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, vendors can broaden their reach, reduce their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.
Redhat Linux Consulting
Award Winning Consulting Services Mandriva Linux
Progent's Linux support services provide small and mid-size companies and software developers help with managing and maintaining Linux systems that run with Microsoft-based technology. Progent offers your business contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide range of experience provides you with an easy one-stop consulting firm to help you create and maintain a secure and robust mixed-platform connectivity and communications solution that supports Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux platforms such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Cybersecurity Companies WatchGuard Firewall
Cybersecurity Consultancy WatchGuard Firebox T70 Firewall
Progent provides support expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall appliance that aligns with your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade efficiently to current WatchGuard firewalls.
Meraki MR66 Access Point Network Consulting
Consultants Meraki Outdoor APs
Progent's Meraki wireless access point experts offer online and on-premises support services to assist businesses of any size to design, deploy, maintain, expand or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist your business to configure and manage Meraki-based wireless infrastructure for environments that range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products such as switches, routers and ASA firewalls to create a cohesive network infrastructure that delivers the same connectivity, responsiveness, security, manageability and uptime for wired and wireless clients irrespective of their location or device.
Active Directory Assessment Engineers
Network Health Evaluation Consultancy
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size businesses to get an unbiased evaluation of the overall health of their network. Based on a selection of the top remote monitoring and management tools in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the configuration of your essential infrastructure assets conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI such as a cleaner and safer AD environment. Both versions also offer the ongoing advantages of cutting-edge remote network monitoring and management technology. These advantages can include simpler management, improved compliance with data security regulations, more efficient utilization of network resources, quicker troubleshooting, more reliable backup and restore, and higher availability.
Contract eCommerce Consultants Part-Time Job
Contract Job Contract MRP Consultants
Our Experts Group offers support in important areas such as Macintosh integration and applications; Consulting for Linux-powered, UNIX, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise; Mission-critical and specialized program help; Chief Information Officer, management information analyst, and project management outsourcing; Custom applications development and deployment; Web site, electronic business, EDI, and client portal development and deployment; Database support and efficiency consulting; Business information expertise; and Telecom architecture support.
Debian Linux IT Consultant
24x7 Colbolt Linux Professional
If you are developing Linux-based applications in an environment that has Microsoft Windows-based processors, PCs, and office applications, Progent can provide full-service information technology outsourcing that allows you to concentrate on your field of strategic know-how while avoiding the continual distraction of managing your company information system. By using automated server monitoring and by delivering online and in-person support as your company needs it, Progent represents an affordable solution for managing an IT network that provides excellent dependability, protection, and performance. Progent's UNIX/Linux developer support services feature comprehensive network support outsourcing, virtual infrastructure, remote and in-person service and troubleshooting, network monitoring services, and Help Desk Call Center services.
Professionals Dynamics GP Migration Summit County Ohio
Microsoft Dynamics GP Migration Specialist Akron, OH
Progent's consultants have supported Dynamics GP and Great Plains software for more than two decades and Progent has provided system integration, software development, training, and troubleshooting services since the product's original release. Progent offers high-level expertise for updating legacy Dynamics GP ERP systems. Progent can assist you to plan, test, and carry out an efficient upgrade from a a legacy version to the current version of Microsoft Dynamics GP.
Locky ransomware recovery Engineers
Locky ransomware recovery Consultant
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CCDP Expert Certified IP Communications Remote Troubleshooting
Cisco IP Video phones Configuration
Progent's Cisco-certified IP phone and video IP phone consultants can help your business to integrate, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from discontinued VoIP devices to the latest HD media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified Communications Manager, formerly branded CallManager, or with Unified Communications Manager Express to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, installing Cisco ISR routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.
Infor SyteLine CloudSuite Web Site Integration Professional
Infor SyteLine CloudSuite Job Costing Specialist
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates over 25 years of experience helping manufacturing, distribution and service companies to manage supply chains and improve the efficiency of critical processes in order to bring products to market fast and adhere to customer commitments consistently. Progent offers the skills of an ERP consultant with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or onsite services that spans from occasional advice to solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, CPQ, web site integration, debugging, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.
Remote Technical Support Windows Server 2019 PowerShell
Integration Support Windows Server 2019 Cybersecurity
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in capacity, performance, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
Exchange Server 2003 Upgrade Computer Consulting
Online Support Microsoft Exchange Upgrade
Progent's Microsoft Certified engineers can provide expert consulting for enterprise-wide deployments of Microsoft Exchange. Progent's consultants can help you plan multi-location Exchange installations or upgrades and can provide local technicians to help enterprises with deployments of Microsoft Exchange in the or any region served by Progent's engineers.
Integration Microsoft Dynamics NAV
Microsoft Dynamics RMS Application Consultants
Besides providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent can provide consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, upgrade assistance, and 1-on-1 or group online training classes customized to meet your particular needs. Progent's experts also can show you how to integrate and maintain a secure, robust server and communications foundation to run your ERP, MRP and accounting solutions.
Job Opportunity Home Based Network Engineers
24x7 Home Based Senior Network Engineer Positions
Progent believes that a carefully architected and executed information system is a vital factor for enabling a firm's success, and we apply this credo in our own system infrastructure. We have created a non-stop virtual office infrastructure that allows our in-house engineers and authorized contractors to deliver fast and effective support, cooperate closely on complex jobs, and gain from career and private maturity from being part of an exciting business culture of personal drive and freedom.
Macintosh Classes
Microsoft Word for Mac Train
Progent offers one-on-one education designed for individuals who want to expand their knowledge of the macOS and OS X platform, Mac computers, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar classes for Mac application software.
Windows Server 2016 Load Balancing Remote Support
Windows Server 2016 Stretch Clusters IT Consultants
Progent's Microsoft-certified information technology experts offer Windows Server 2016 migration consulting services to help businesses of any size to plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can assist your company to assess the business value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.
Dynamics GP Development Specialist
Specialist Dynamics GP Customization
Progent's expert application designers and software developers can assist your business to create customizations to Microsoft Dynamics GP/Great Plains that support the special requirement of your business without losing the benefits of Windows integration. Progent can also offer expertise with a range of development technologies that can be utilized to build user-interface and data integrations with Microsoft GP. These tools include Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
Windows 2003 Server Consulting
Windows Server 2003 Specialists
Progent's certified Windows 2003 Server engineers can provide computer support and IT consulting services for the complete line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Windows Server 2003 upgrade, configuration, administration, and maintenance offerings include network planning, deployment, project management, on-site and remote technical support and troubleshooting, Help Desk services, CISM-certified security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Open Now Consulting Services SCCM 2012 Windows 2010 Provisioning
SCCM 2012 Asset Management Technical Support
Progent can assist your organization to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to SCCM 2012 from an older device management solution or help you to enhance your existing SCCM 2012 environment to support your evolving IT needs. Also, Progent can help you to create an infrastructure that extracts the most value from SCCM 2012 by providing expertise with associated Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services.
Engineer Azure and SQL Server integration
Microsoft Azure migration Integration Companies
Progent can assist businesses of any size to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce equipment expense. Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the benefits and limitations of various cloud networking models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and make sure that you sidestep the common mistakes small companies make when migrating to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN connections and to integrate iPhones and iPads and Google Android smartphones and tablets.
Project Management IT Services
Branch Office Software Consultant
For large organizations, Progent can leverage internal network support staffs by providing world-class background in deploying key Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or worldwide enterprise with branch offices, Progent can perform as a seamless local supplement of enterprise network management. Progent's enterprise consulting services include company-wide security, remote branch office support, network design, Sarbanes Oxley conformance, project management, and world-class service for multiple location office environments based on Enterprise Windows 2003. Progent can offer field consultants and specialists to assist with a site move or branch move, or a system architect to assist with building or utilizing an Internet Data Center or co-location site.
ISA 2006 Firewall Consultant
Troubleshooting Internet Security and Acceleration Server 2006
Internet Security and Acceleration Server 2006 is a multi-functional gateway that offers a fully integrated application layer firewall, virtual private network (VPN), and web caching solution for safeguarding the Internet-facing networks of any organization against a broad variety of attacks. Progent's Microsoft Internet Security and Acceleration Server consultants can help you plan, rationalize, test, install, configure and manage the any version of ISA Server on your information system.
8540 wireless controller Configuration
3504 wireless controller Troubleshooting
Cisco's Catalyst line of Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and management of wireless access points, tuning Wi-Fi performance by reducing the effect of radio frequency congestion, improving wireless availability with fast failover, and hardening data security by identifying cyber threats and analyzing network traffic based on user type and locale. Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your current Cisco Wi-Fi solution or implement an efficient transition to Cisco's modern Wi-Fi controller solutions.
Top Nexus Switch IT Consultant
Nexus NX-OS Remote Troubleshooting
Nexus switches are designed to deliver the performance, expandability, availability, cloud readiness, density, data protection and ease of management required to act as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide online and onsite consulting and troubleshooting services to help your IT staff to create an optimal switch topology, set up pilot environments to validate your switching solution, deploy Nexus switches, define and implement appropriate policies, perform security vulnerability evaluations, set up proactive monitoring, consolidate network resources through virtualization, analyze and repair switching and routing issues, maximize system performance, plan for expected growth, and set up the powerful high-availability (HA) capabilities available for Nexus family of switches. Progent can also help your business to upgrade efficiently from outdated Nexus switches or Catalyst switches to current Nexus platforms.
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