Allentown Work from Home Employees Configuration Consulting Company
Solution Planning, Configuration, Administration and Troubleshooting Consulting
Enlarging your at-home workforce may have a major effect on IT infrastructure, security/compliance, and corporate workflows. Progent has two decades of background helping businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Allentown organization to select the right tools and adhere to leading practices in building and maintaining a safe virtual solution for telecommuters that facilitates collaboration and returns maximum business value. Progent can provide support services that go from on demand guidance for helping you past occasional IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can help Allentown, Pennsylvania organizations to with any facet of building a high-performing work-from-home ecosystem by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, data security, data protection solutions, and unified management.
Network Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure required to support an at-home workforce can be particularly complicated if you have to manage a mix of personal hardware such as PCs and notebooks, routers, and Wi-Fi appliances from an assortment of manufacturers and with a mix of operating systems and firmware levels. Progent's experience providing online help for both outdated as well as current IT products in remote office venues enables you to make efficient use of your available network infrastructure and provides you with ready access to expertise for implement essential upgrades. Support services offered by Progent to help your company to create a high-functioning work-at-home infrastructure include:
- VPN connectivity makes it possible to create a secure connection for authorized at-home employees to use IT assets located at your company datacenter or in the cloud. Progent can help your company to deploy and maintain VPN access between your at-home workforce and your key IT resources by providing remote VPN configuration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can help your remote workers to utilize Cisco's AnyConnect software to provide safe VPN tunneling for a broad range of devices including Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to see and use a data center computer's desktop. This gives IT managers substantial control over the computing environment of at-home employees and offers them a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect at-home networks to the Internet and typically support VPN tunnels, home wireless networks, and firewall services. Progent offers expert online consulting for setting up routers from all major manufacturers. See router configuration services from Cisco-certified consultants.
- Home Wi-Fi networks, typically shared by families and guests, are frequently utilized by at-home employees to connect to their Internet router for work. This can create performance and security problems. Progent can assist businesses to resolve these problems by delivering services that include Aironet configuration expertise, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti wireless access point integration assistance.
- Internet connectivity methods impact the speed and reliability of connections between at-home workers and the corporate network. Business-critical processes might demand redundant Internet connections in the event the primary connection breaks. Progent can provide expertise for identifying Internet service providers, choosing appropriate bandwidth and data volume packages, and setting up redundant Internet connections. See Internet access solutions.
VoIP Integration for At-Home Workers
Extending the business PBX environment to accommodate remote users is critical to supporting a productive work-at-home solution. A broad range of cloud-based IP voice platforms are popular with small and mid-size businesses to server remote users. Many larger organizations depend on Cisco's modern or older products for IP voice solutions. Progent can help organizations of any size to plan or tune a remote VoIP environment that provides the flexibility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to help organizations tune their existing Cisco VoIP environments to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and multimedia apps used throughout the network. Unified Communications Manager manages other combined media services like messaging, video conferencing, and customer interaction networks. For details about Progent's CUCM expertise, visit Cisco Unified CM expertise.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can assist your company to maintain your existing CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other early IP voice platforms, see CallManager consulting services.
- Cisco IP Gateways enable connectivity with PSTN networks and with clients operating outside the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN architecture to support these solutions and provide online integration and troubleshooting services.
Video Conferencing for Telecommuters
A broad range of voice/video conferencing platforms from major vendors enable online meetings, video and voice conferencing, chat sessions, and screen sharing for both local users and at-home workers. Many companies utilize a mix of conferencing products to accommodate their different partners and clients. Progent can help your organization to manage your existing voice/video conferencing ecosystem and optimize the engagement of your remote workforce.
- Skype for Business is Microsoft's popular unified communications product that supports presence, instant messaging, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can help your company to configure and manage Skype for Business client software to support your at-home employees. For details about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Later versions of FaceTime allow as many as 32 concurrent users for video calls. For details about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint, session recording, plus editing and playback for training. For details about Progent's consulting expertise for Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities that include video calling, threaded chat, plus data sharing. To learn more about Progent's support services for Microsoft Teams and for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and help your business to optimize your WAN architecture to host them.
Microsoft Collaboration Platforms for an At-Home Workforce
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 families, offering a powerful environment of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide selection of endpoint devices. Progent has provided remote consulting support for SharePoint and Exchange Server since their initial publication and can help your company to deploy these critical collaboration platforms to optimize the productivity of your at-home workers.
SharePoint uses web sites to enable collaboration and information delivery by offering policy-based access to data, business processes, and tools for searching through company-wide information silos. SharePoint enables you to create protected portals that permits remote workforce to see and edit aggregated corporate intelligence via Wikis, Blogs, social networking web sites, and Web Parts (Widgets). For details about Progent's SharePoint support services, visit SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting expertise, visit planning and configuration consulting services for Exchange Server.
OneDrive is Microsoft’s collaborative cloud-based storage service, comparable to GoogleDrive. Remote workers can save files to OneDrive, and colleagues anywhere can access them safely via a browser. Included with Office 365, OneDrive allows home employees to co-author documents. Revisions made offline are automatically uploaded when you reconnect to the Internet. To find out about Progent's consulting services for OneDrive, visit Onedrive integration consulting.
Cloud Integration for Remote Workers
Progent offers advanced online assistance for helping businesses to create, manage and repair cohesive network architectures that include internal data centers, telecommuters, branches, plus cloud resources. Progent offers top-tier consultant for all types of public cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help remote workers fix problems with public cloud access, identity, and security.
Microsoft Azure is a leading platform for public cloud services that enables you to utilize infrastructure, servers, and key apps running on Microsoft's extensive cloud. Microsoft Azure includes over 100 services services such as the ability to host Windows and Linux-powered VMs, scalable cloud storage, messaging, app development with Visual Studio, and data protection. Progent can help your organization to deploy virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity management with Azure AD, and design backup and recovery systems with Azure Backup. Progent can also help you create secure connections to Azure services for remote workers by configuring and troubleshooting firewall appliances and VPN IPsec tunnels. For details about Progent's support services for Microsoft Azure, go to Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's growing suite of client productivity software and cloud services available by subscription. Microsoft apps and services are provided in a selection of bundles intended for customers ranging from individuals and small offices to major corporations. Progent can provide fast and easy remote contact with experts knowledgeable about Office 365-compatible client devices running Windows, Mac, iOS, and Google Android technology. Progent can assist you to assess the various subscription bundles available for Office 365 and configure 365 applications for your at-home workers in a way that delivers maximum business value. For information about Progent's support services for Microsoft Office 365, visit Microsoft 365 consulting support.
Microsoft 365 Exchange Online is among the most popular applications in the Microsoft 365 product line. Exchange Online offers the benefits of lower spending for physical infrastructure, easier management, on-demand scaling, high reliability, and additional benefits associated with public clouds. Microsoft has designed Exchange Online to operate seamlessly with on-premises Exchange environments, allowing customers to create hybrid cloud/onsite information systems. Progent's certified Exchange consultants are available for as-needed help to guide you past tough technical bottlenecks and can also provide comprehensive project management outsourcing to ensure your remote workers have easy and secure access to your Office 365 Exchange Online environment. For information Progent's consulting expertise for Microsoft 365 Exchange Online, visit Exchange Online configuration and support expertise.
Amazon AWS is a trailblazer in the public cloud arena and is the world's leading provider of cloud-based services. Progent can provide fast and economical online access to cloud integration consultants who can help your organization to design, deploy, manage, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud services with local resources and with other public clouds like Azure. Progent also offers access to Cisco-certified CCIE networking experts to assist you to create a high-uptime network architecture so your users have a productive computing experience whether they are working from your headquarters, a branch office, at home, or on the road. To find out about Progent's support services for Amazon AWS, go to Amazon AWS integration support.
Google Cloud (GCP) is a popular suite of cloud computing services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can help your business to scale your existing IT resources with the Google Cloud, and Progent's database consultants can show you how to make your critical applications cloud friendly so your at-home workers can take full advantage of Google Cloud services. Progent can help your organization to set up VMs on Google Cloud Compute Engine, design a cost-effective storage solution with Google Cloud Storage, and streamline access management for remote workers with Google Cloud Identity. Progent can also assist you to use GCP's unified management technology to control and track your GCP ecosystem. To find out, refer to Google Cloud Platform (GCP) consulting services.
Help Desk Support for Teleworkers
A rapid, company-wide changeover to a from-home business model, which could be activated by a pandemic or as an element of a business continuity process, can overstretch even a high-performing internal Support Desk. Progent's Help Desk Call Center services allow organizations to outsource or augment their Call Center by using Progent's online Technical Response Center (TRC) team.
- Progent's Standard Support Desk services utilize Progent's extensive team of online technical support experts combined with enterprise-class ticketing and tracking software to offer an economical, modern Call Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all aspects of remote Level 1 PC technical support from service requests through trouble ticket generation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows at-home employees to track or edit their current tickets, add information, and upload screen captures or attachments. Desktop support services are provided at a substantial price reduction off Progent's ordinary Level 1 desktop service rates, and Progent offers optional fast escalation to Level 2 and Level 3 IT experts to resolve advanced problems. To learn more, visit Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Call Center Augmentation Service enables your company to augment your existing Help Desk Call Center team by splitting delivery of Call Center support services seamlessly between your in-house support organization and Progent's nationwide roster of PC support technicians and subject matter specialists. Progent's shared Call Center service uses a collaborative support solution based on the number one PSA tool for managing help requests and trouble tickets, establishing responsibility, monitoring progress, and producing management reports. For information about how Progent's Call Desk Supplementation Services can enable your business to deliver best-in-class technical support to your at-home employees, visit Progent's Help Desk augmentation Services.
Cybersecurity for Remote Workers
At-home workers commonly use their personal computing devices and work in an unsecured space. This increases their vulnerability to cyber threats and requires careful deployment of firewalls, remote security monitoring, and the enforcement of policies that follow leading practices. Progent's seasoned roster of certified data security professionals can help your organization to design, deploy and administer a modern cybersecurity environment that safeguards sensitive data in networks that incorporate teleworkers.
- Firewalls allow companies to create a network that can be securely utilized by on-premises users as well as by at-home workers, mobile workers, suppliers, customers, and other stakeholders. Next-generation firewall appliances allow you to configure and manage appropriate access rights to various groups of users and to scale your IT network and adjust your cybersecurity posture as your company evolves and as network attacks grow more complex. Progent works with both current and older firewall devices from all leading manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall support services, visit firewall integration and support expertise.
- Online Endpoint Monitoring makes it possible to watch over the various computers utilized by an at-home workforce and either block or spot and respond to the latest threats like ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight agent is put on each protected endpoint, monitoring all activity and using state-of-the-art AI technology to detect new threats before they can spread. When a cyberattack is spotted, ProSight ASM immediately disconnects the impacted device from the network to quarantine the malware. Because the ProSight Active Security Monitoring software agent is self-contained, endpoints stay protected even if they are disconnected from the Internet. For more information about ProSight Active Security Monitoring, visit remote endpoint security monitoring for an at-home workforce.
- Security Audits can evaluate the exposure of your information system to all types of external and internal security threats for an environment that includes at-home workers. Progent can run online, automated security inventory software for rapidly and affordably detecting a broad range of security holes that can be found via the Internet. Progent's endpoint security assessment experts, which can be provided by network security experts with top certifications such as CISA, ISSAP, and GIAC, can assist your company to audit your procedures and policies and review your WAN infrastructure to allow you to implement the highest level of security for your remote workers.
Data Protection Solutions for Remote Workers
Data Protection covers backing up and restoring vital data so as to avoid data loss and reduce restoration time in the event of storage problems resulting from equipment issues, software hiccups, operator mistakes, malware, or any other reason. Dependable data protection strategies can be especially difficult to design and manage in hybrid environments that combine in-house data centers, cloud resources, and an at-home workforce.
- Backup/Recovery strategies for an at-home workforce must cover diverse types of personally owned endpoints. Progent can provide quick online help from experts familiar with a broad range of platforms for protection Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and handhelds. Leading backup/recovery solutions supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up resources distributed across a wide area network, Progent can provide ProSight Data Protection Services, a backup/recovery subscription service that utilizes cloud storage and includes fine-grained restore and centralized management.
- Disaster Recovery/Business Continuity strategies commonly anticipate circumstances that require a quick changeover to a work-at-home environment. Progent's senior disaster recovery planning experts and business continuity consultants can assist you to create, document and test a DR/BC plan that addresses the process of moving to telecommuting.
Unified Management for Remote Workers
Microsoft has rebranded and reshuffled its endpoint management products under the title Microsoft Endpoint Manager, which includes Intune for cloud-based management of remote endpoints and Configuration Manager for managing on-premises computers. Microsoft Endpoint Manager provides a unified solution for protecting corporate data by controlling onsite, mobile, and home-based endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud service for managing and protecting remote computers and applications. Managed endpoint computers can be personally owned or business owned. Network admins managing the endpoint devices of telecommuters can use Intune to provision and validate applications on managed devices, push patches and certificates, set up policies for accessing data and resources, set passwords, establish VPN connections, control how home-based workers share data, set up threat defense, verify compliance, and delete sensitive information from missing, stolen or decommissioned endpoint devices. Microsoft Intune runs with iOS/iPadOS, Google Android, Windows, and macOS/OS X devices. To learn about Intune and how Progent can help your company to use this platform to administer the endpoint computers of your at-home workforce, visit Intune telecommuter endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management (MDM) platform that allows network administrators to keep offsite endpoints current and protected. Workspace ONE incorporates VMware AirWatch for centralized endpoint management along with VMware's Horizon virtual software delivery technology for access control, application management, and configuration management of endpoint devices. Workspace ONE operates with devices based on Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises product through a perpetual license. Key features of Workspace ONE include fast over-the-air deployment of new notebooks, immediate onboarding of new employees, policy set up and enforcement for all categories of devices, aggregated management reporting and analytics, email encryption, and tight integration with Microsoft apps and cloud products. To learn about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive telecommuter environment for your Allentown, Pennsylvania company, phone
An index of content::
Consultant Dynamics Business Central
Microsoft Certified Dynamics NAV MRP Design Firm
Progent can provide online and on-premises installation, migration, programming, reporting for Dynamics Business Central/Navision.
SQL Server 2017 Data Mining IT Consulting
24-Hour Remote Technical Support SQL Server 2017 on Linux
Progent's certified SQL Server 2017 consultants can assist your organization to design and carry out a cost-effective upgrade from your current SQL Server deployment to SQL Server 2017.
Online Consulting At Home Employees Cloud Integration
Remote Workers Cloud Integration Consultants
Progent can help small and medium-size companies to set up their at-home workforce with reliable access to cloud applications and services.
Antispam Support and Integration
Subscription Postini
E-Mail Guard from Postini provides continually upgraded spam and virus filtering, content filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and support firm. If your company is too small to qualify for a standard Postini license, you can still get the use of Postini’s Perimeter Management services through Progent’s E-Mail Guard antispam and virus protection service offering. Progent’s certified email protection consultants can help you devise an email defense plan that features anti-spam and anti-virus services and policies.
Professionals Security Architecture
Specialists ISSAP Certified Security Architecture
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through rigorous testing and significant work with network security design. ISSAP security experts possess in-depth understanding of access control mechanisms and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security specialists can help your business with all aspects of secure network architecture.
Desktop and Mobile Device Management Computer Consultant
Configuration Manager Computer Outsourcing
Progent's Microsoft-certified consultants can assist your company to automate desktop change and update deployment by delivering support for administration tools that include System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services.
Onsite Support Linux Phone-based
Linux RedHat Online Small Office Network Consultant
Progent offers nationwide online phone support and troubleshooting services for companies who operate networks powered by versions of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows products. Online IT help offers maximum return for your IT dollar by protecting client efficiency and limiting the hours charged for computer analysis and repair. Advanced online support utilities and experienced service specialists and engineers allow Progent to solve most network issues without squandering time and expense by going to your location. In the vast majority of situations your IT problems can be dealt with over the phone or via a mix of telephone help and online access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA certified security specialists to assist with the most challenging system problems.
Support and Integration Remote Workers Helpdesk Services
Consultant Services Work from Home Helpdesk Services
Progent offers small and medium-size businesses supplemental or fully outsourced Help Desk services for teleworkers.
Wi-Fi Site Survey Technology Consulting Services
Wireless Site Survey Consulting
Progent's Wi-Fi site survey services make it easy to plan, install and troubleshoot a Wi-Fi network optimized for your environment, providing your business a WLAN that has the reception, speed, capacity, security, and roaming capability your company needs.
Exchange 2003 Online Troubleshooting
Technical Support Services Microsoft Exchange 2003 Upgrade
Progent's expert support team can help you define and deploy a smooth in-place Exchange Server 2003 upgrade plan that minimizes productivity downtime, simplifies long-term support demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-location migrations, Progent has the knowledge and experience to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and consulting offerings include expertise with the integration of outside vendor enhancements of Exchange 2003 Server that are in keeping with your business goals.
Work from home Cisco Certified Subcontractor Jobs
Eliminating Earthquake Risk Job Openings
Progent's company culture will allow you to become a more capable consulting professional by enhancing your technical skills and increasing the satisfaction of your clients. Progent delivers this commitment by attracting the best consulting experts for you to operate with, providing a state-of-the-art system infrastructure, using proprietary application tools to enable the maximum level of support, and by streamlining our business models for attracting and keeping customers.
Forefront Network Inspection System Support and Help
24/7 Microsoft Expert Threat Management Gateway 2010 Integration Services
Forefront TMG 2010 builds on the powerful security technologies of ISA Server and provides a centrally managed web gateway that delivers a single-server platform for an array of security functions including an application and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, and HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security reporting capabilities, permits custom reporting generated by SQL Server, works with Active Directory to simplify policy enforcement, and can be deployed as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft engineers can assist you to plan and execute test and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent's consultants can also assist your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from any version of ISA Server.
Support and Integration Cisco VoIP Phones and Cisco Unity
IP-PBX Network Consultant
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist your business to integrate, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from discontinued Voice over IP devices to the newest HD media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Cisco Unified Communications Manager Express (CME) to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM applications that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, installing ISR G2 routers with CUBE internetworking support, and creating UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.
Windows Server 2008 Security On-site Technical Support
Windows Server 2008 R2 Specialist
Progent's certified professionals can help you to calculate the advantages of Windows Server 2008 for your company, create pilot systems and migration strategies, install Windows Server 2008 with your network infrastructure and workload, educate your IT personnel how to run new administration tools, and deliver ongoing consulting and troubleshooting via low-cost alternatives including Helpdesk support and online technical assistance.
24/7/365 Virtual Service Desk Support and Help
MS Certified Configuration Supplemental Call Center
Progent's Microsoft certified experts provide several ways to help mid-size and large companies develop a cost-effective and successful internal Network Support Helpdesk. Progent's consulting services include Return on Investment analysis, process analysis and improvement, management reporting, education of in-house personnel, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help companies sift through the various top level Help Desk application programs available and determine which products may be excessively costly, lack key features, or align poorly with your organization's business goals. Progent also provides temporary staffing for companies who want to augment their internal Help Desk staff for occasional projects or to substitute for vacationing or indisposed workers.
Microsoft Windows 7 Evaluation Professional
Windows 7 Training On-site Support
Progent's certified consultants can help your company to pilot
Largest Lync Server 2013 PSTN Gateway Consultant
Lync Server 2013 Edge Server Pool Consulting
Microsoft Lync 2010 provides IM, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office or Office 365 and streamlines administration through integration with Windows AD. Lync 2010 can also reduce expenses by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's certified unified communications experts offer online and on-premises support services to help your company to maintain and repair your existing Lync 2010 deployment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also assist your organization to plan and carry out a smooth Skype for Business migration.
Top Rated Expert Microsoft Certified SQL Server 2019 R Services Consultant Services
SQL Server 2019 Machine Learning Services IT Consulting
Progent's certified SQL Server 2019 consultants can help your organization to evaluate the advantages for migrating to SQL Server 2019 and can provide rapid online or on-premises contact with consulting experts in system planning and integration, application development, database administration, and cybersecurity.
Meraki and Catalyst Switch Consulting
Emergency Meraki Switch Configuration IT Services
Cisco's Meraki MS family of access and aggregation switches are intended for sites that go from branch offices to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote consulting expertise to assist you to design and deploy an efficient network solution based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, set up policies to maintain compliance, develop and validate a disaster preparedness plan, and troubleshoot issues associated with any aspect of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a unified networking solution.
Consultant Patch management
Specialists Cisco switch patch management
Progent's managed services for patch management provide organizations of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and tracking updates to your virtual and physical; servers, endpoints scanners, network appliances like switches and Wi-Fi access points, and IoT devices such as alarms and health monitors.
Unity Technical Consultant
Unified CM PSTN gateway Computer Consultants
Cisco Unified Communications Manager (CUCM), formerly known as CallManager, operates as the core of Cisco's collaboration platform. Cisco Unified Communications Manager and Unified CM Express provide a borderless IP-PBX by integrating closely with unified messaging applications such as Cisco Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's Cisco-certified network consultants can deliver efficient and affordable remote and on-premises expertise to assist organizations of all sizes to build and administer CUCM ecosystems by providing Unified Communications Manager integration and technical support services that deliver optimum business value. Progent can assist with any aspect of CUCM configuration and debugging in areas that include integrating Voice over IP phones and Video phones, designing dial plans, setting up SIP connections and PSTN support, deploying ISR routers with CUBE support, designing Cisco UCS server clustering systems for high availability, capacity planning, and integration with Exchange Server.
SQL Server 2016 Disaster Recovery Online Troubleshooting
SQL Server 2016 Monitoring Technology Consulting
Microsoft SQL Server 2016 introduces significant improvements in performance, capacity, security and compliance, availability, mobile computing integration, and integrated BI. Innovations include PolyBase for processing structured and unstructured files simultaneously for big data applications, Hadoop support, Dynamic Data Masking, Mobile Reports, and centralized control over local and cloud-resident resources. Progent's Microsoft-certified consultants can provide online and onsite support to help businesses of all sizes to implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft technologies including Windows Server, Exchange, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
Office 365 Portal Remote Support Services
Hybrid Office 365 Exchange integration Configuration
Office 365 Exchange Online allows you to use cloud-based servers, mailboxes and associated email infrastructure to reduce capital expense and management overhead. You can configure Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid architecture that combines on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote technical support to help your small businesses to evaluate the potential advantages of Office 365 Exchange Online, design a network topology that fits your functional requirements and budget, implement a non-disruptive move from your current Exchange organization to one that includes Office 365 Exchange Online, train your management staff and users, and deliver ongoing consulting and troubleshooting.
Consulting Services Small Business Network Management Outsourcing
ProSight IT Management Outsourcing Engineer
Progent's ProSight family of managed IT services are intended to offer organizations who have minimal in-house IT administration and support staffs with low-cost help from enterprise-class management platforms and technical experts. Advantages of Progent's ProSight line of managed services include predictable network management costs, smart automation of routine management processes, continual adoption of the latest information technology, graceful transition from older technology to modern solutions, improved alignment of computer technology with strategic objectives, access to seasoned IT consultants, and allowing management to concentrate on business rather than fast-evolving information technology.
Fault-tolerant Load Balancing Support
Cisco Content Engine Network Module for Content Delivery Specialists
Progent offers fault tolerant load balancing support covering network load balancing, load balanced program, network infrastructure routing, and content delivery technology such as Cisco Content Engine. fault tolerant load balancing providers for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP.
Microsoft Office 2003 IT Consultants
Microsoft Windows Software Consulting
Progent’s IT outsourcing services provide budget-friendly network support for small organizations. Whether it involves designing network architecture, creating an in-house Help Desk or outsourcing a one, deploying an updated email platform, monitoring your system, or developing a web-based business solution, outsourcing your network technical services can contain expenses and minimize risks, permitting network service budgets to increase in a more moderate and manageable fashion than is feasible by assembling a bulky, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can enable you to build a protected and highly available network architecture for your critical business software powered by Microsoft Windows including Office XP, Office 2003, and Office 2000.
Microsoft Small Business Server 2011 Computer Consultants
Small Business Server 2003 On-site Technical Support
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that offers the basis for a powerful but manageable IT network. The inter-connectivity requirements of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires a network expert with real-world background and broad knowledge in designing and implementing effective and comprehensive information technology solutions. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into SBS 2011 and SBS 2008. This experience assures you success in installing, managing, and servicing network solutions powered by the Microsoft SBS suite of servers and applications.
Microsoft Dynamics GP ERP Support
Microsoft Financial Software Remote Troubleshooting
important characteristics of Microsoft Dynamics GP accounting include a modular structure that allows you to license only the functionality you require, a standardized foundation built on Microsoft technologies to safeguard your investment and provide a tightly integrated environment, enhanced reporting capabilities that allow you to monitor all operations, revenues and spending and sales patterns, integration with Microsoft Office to enable access to corporate information, the ability to integrate information from almost any db software or desktop software into Microsoft GP, plus an open architecture that makes it possible to develop custom programs. Progent can show you how to configure and maintain a reliable, protected server and communications infrastructure to support Dynamics GP, and can offer experienced GP/Great Plains consultants to help you convert the powerful features of Microsoft Dynamics GP business accounting software into a productive business management solution.
Les Kent has a 35-year track record of effective network integration, corporate administration, sales, and operations. He has demonstrated a knack for developing sophisticated information technology solutions while working as a system designer, programmer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and major enterprises.
Professional Email Black Lists
Email Black Lists Engineer
Progent's ProSight Email Guard uses the technology of top information security companies to deliver web-based control and world-class security for all your email traffic. The hybrid structure of ProSight Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. Email Guard's onsite gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, DLP, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
Cisco Firepower Firewalls Remote Troubleshooting
Cisco Firepower 1000 Series Firewalls Integration Support
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost over Cisco's popular ASA 5500-X firewalls and include centralized management and automation of modern cybersecurity capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can help you to design and execute a smooth upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's cloud-based services to create and centrally control network ecosystems that include local offices, data centers, and cloud resources.
Cybersecurity Penetration Testing Security Consultant
Security Tech Services Security Penetration Testing
Stealth penetration testing is a key part of any comprehensive IT system security strategy. Progent’s security experts can run extensive intrusion tests without the knowledge of your company's in-house network support staff. Unannounced penetration checking uncovers whether current security defense systems such as intrusion incident alerts and event history analysis are correctly set up and actively monitored.
SCCM Cloud Management Gateway Integration Support
SCCM Asset Inventory Network Consulting
Configuration Manager automates software provisioning and updating, streamlines compliance settings management, inventories network resources, protects against company data leakage, performs network health monitoring, enables secure end-user self service, and offers a single control mechanism for managing mixed-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can assist your organization with any facet of designing, installing, operating and repairing a SCCM solution for local, cloud, or hybrid networks.
SharePoint Server 2007 Technology Consulting
Online Consulting SharePoint Portal Server 2007
Progent’s Microsoft-certified experts offer businesses of any size consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web technology for intelligently coordinating people, teams and data. Microsoft SharePoint offers a central location for your workers or customers to connect to, organize, share and interact with useful information, documents, and applications and to communicate with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services join workers, customers, workgroups and projects with the information they’ve developed in a way that makes data easy to locate, download and re-use. Progent's SharePoint experts can assist you to maintain your current SharePoint environment or migrate to the latest release of SharePoint Server or to SharePoint Online.
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