Allentown Teleworkers Connectivity Consulting Company
System Planning, Configuration, Management and Troubleshooting Consulting and Support Services
Enlarging your remote workforce can have a significant effect on IT infrastructure, security, and corporate workflows. Progent has two decades of background helping small and mid-size businesses to plan, deploy, administer, tune, and debug IT environments that support a remote workforce. Progent can help your Allentown organization to pick the appropriate technologies and adhere to leading practices in building and maintaining a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers top value. Progent can provide support services ranging from as-needed guidance for getting you over challenging IT bottlenecks to full project management to help you successfully complete business-critical initiatives.
Progent can help Allentown, Pennsylvania companies to with any facet of creating a high-functioning work-from-home environment by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, security monitoring, backup/restore solutions, and centralized management.
Infrastructure for an At-Home Workforce
Configuring the network infrastructure needed for an at-home work environment can be especially challenging if you have to accommodate a combination of worker-owned equipment such as desktop computers and notebooks, Internet routers, and Wi-Fi APs from an assortment of manufacturers and with a variety of operating systems and firmware levels. Progent's background delivering online help for both outdated and modern IT products in virtual office venues allows you to make cost-effective use of your available network infrastructure and offers ready access to expertise for making essential upgrades. Services available from Progent to assist your company to create a high-functioning work-at-home infrastructure include:
- Virtual Private Network technology makes it possible to establish a safe tunnel for authorized at-home employees to access IT assets situated at your corporate data center or in the cloud. Progent's consultants can assist you to configure and manage VPN access between your at-home workforce and your various IT resources by providing remote VPN integration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can help your at-home workers to utilize Cisco's AnyConnect software to provide secure VPN tunneling for a broad selection of devices such as Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to see and interact with a remote computer's desktop. This technology provides network managers significant control over the digital environment of at-home employees and offers remote users a familiar experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach at-home networks to the Internet and typically support VPN connections, home wireless connectivity, and firewalls. Progent can provide top-tier remote consulting for deploying home routers from a variety of vendors. See router configuration support from Cisco-certified experts.
- Home Wireless networks, typically supporting the whole family and visitors, are commonly used by telecommuters to connect to their router for work. This can create performance as well as security problems. Progent can assist businesses to mitigate these issues by providing services that include Aironet integration expertise, Cisco-certified Meraki WiFi deployment expertise, and Ubiquiti WiFi access point setup help.
- Internet access solutions impact the performance and availability of connections between telecommuters and the company network. Business-critical processes may require backup Internet access in the event the normal connection fails. Progent offers expertise for picking ISPs, choosing sensible bandwidth and data volume packages, and integrating fault-tolerant Internet access. Refer to Internet access solutions.
VoIP Solutions for an At-Home Workforce
Expanding the company PBX system to include remote users is critical to maintaining a productive work-at-home solution. A variety of cloud-centric VoIP platforms are popular with small and mid-size businesses to support remote users. Many enterprises rely on Cisco's modern or legacy platforms for IP voice solutions. Progent can assist organizations of all sizes to design or maintain a telecommuter VoIP service that provides the flexibility, transparency and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help organizations optimize their current Cisco IP voice systems to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end IP telephony capabilities to devices like IP phones, media processing platforms, Voice over IP gateways, and mixed media software used across the network. CUCM manages other combined media services such as messaging, voice/video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager support, see Cisco Unified CM expertise.
- CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent can assist you to support your current CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other older VoIP products, refer to Cisco CallManager consulting services.
- Cisco IP Gateways provide integration with PSTN networks and with users operating outside the corporate firewall like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network infrastructure to support these solutions and provide as-needed integration and troubleshooting services.
Voice/Video Conferencing for Telecommuters
A wide selection of voice/video conferencing platforms from leading technology companies enable virtual meetings, video conferencing, chat sessions, and screen sharing for both onsite workers and teleworkers. Many organizations utilize a mix of conferencing products to meet the needs of their various partners and clients. Progent can assist you to manage your current voice/video conferencing environment and optimize the engagement of your remote workforce.
- Skype for Business is Microsoft's leading unified communications platform that enables presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help you to set up and manage Skype for Business clients to accommodate your at-home employees. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's group video calling platform for iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 simultaneous users for video sessions. To learn more about Progent's consulting services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference. For details about Progent's support expertise for Cisco Webex and for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with capabilities that include IP voice and video calling, threaded chat, plus data sharing. To learn more about Progent's support expertise for Teams and for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these conferencing platforms and assist you to tune your WAN infrastructure to run them.
Microsoft Integrated Collaboration Platforms for At-Home Workers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office and Microsoft 365 suites, offering a rich ecosystem of applications that create a consistent user experience for sharing data and ideas across a corporate network and on a wide selection of endpoints. Progent has provided online consulting services for Microsoft SharePoint and Exchange since their initial publication and can help businesses to tune these critical collaboration platforms to maximize the effectiveness of your at-home workforce.
SharePoint utilizes web entities to enable collaboration and knowledge sharing by providing policy-driven access to data, workflow, and tools for looking through enterprise-wide information silos. SharePoint permits you to build secure web portals that enables remote workers to see and edit consolidated corporate intelligence via Wikis, Blogs, social sites, and Web Parts (Widgets). To learn about Progent's SharePoint consulting expertise, refer to SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange support services, refer to planning and configuration expertise for Exchange.
OneDrive is Microsoft�s collaborative cloud-based storage service, comparable to GoogleDrive. At-home workers can store files to OneDrive, and co-workers can access them securely via a web browser. Included with Office and Microsoft 365, OneDrive enables remote employees to jointly author files. Revisions made offline are automatically synced when you go back online. To find out about Progent's expertise for Microsoft OneDrive, go to Onedrive integration consulting.
Cloud Integration Services for Telecommuters
Progent offers affordable remote assistance for enabling businesses to build, manage and optimize cohesive network architectures that include physical data centers, telecommuters, branch offices, and public cloud resources. Progent can provide top-tier consultant for all types of public cloud service such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help teleworkers resolve issues with public cloud access, identity, and cybersecurity.
Azure is a popular platform for cloud software and services that allows you to utilize IT infrastructure, servers, and key applications running on Microsoft's extensive cloud. Azure offers more than one hundred services services including the ability to host Windows and Linux-based virtual machines, scalable cloud storage, email and messaging, app development with Visual Studio, and backup/restore. Progent can help you to set up virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity control with Azure Active Directory, and plan backup and restore systems with Azure Backup. Progent's cloud experts can also show you how to create protected access to Azure for teleworkers by setting up and troubleshooting firewall appliances and VPN tunnels. For information about Progent's expertise for Microsoft Azure, visit Microsoft Azure consulting services.
Microsoft 365, previously called Office 365, is Microsoft's popular suite of business productivity software and cloud-based services available on a subscription basis. Office apps and services are marketed in a variety of plans intended for customers ranging from students and households to large enterprises. Progent offers fast and easy online access to experts knowledgeable about Microsoft 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android technology. Progent can help your business to evaluate the various subscription bundles offered with Microsoft 365 and configure 365 applications for your at-home workers in a way that delivers top business value. For information about Progent's support services for Microsoft 365, go to Microsoft 365 consulting services.
Exchange Online is among the most popular cloud-based applications in the Microsoft 365 product suite. Microsoft 365 Exchange Online offers the benefits of reduced costs for data center infrastructure, simplified management, on-demand scaling, high reliability, and additional advantages associated with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to run transparently with on-premises deployments of Exchange, enabling you to create hybrid cloud/onsite information systems. Progent's certified Exchange consultants can provide occasional help to guide you past challenging technical roadblocks and can also provide comprehensive project management outsourcing to ensure your at-home workers have easy and safe access to your Microsoft 365 Exchange Online deployment. For information Progent's consulting services for Microsoft 365 Exchange Online, see Exchange Online integration and troubleshooting expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud computing arena and is the industry's top provider of cloud-based services. Progent offers fast and economical online access to cloud connectivity consultants who can help your organization to plan, implement, maintain, and debug hybrid IT networks that incorporate Amazon AWS cloud services with on-premises resources and with other public clouds such as Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to assist you to build a high-uptime network architecture to make sure your users have a productive computing environment whether they are working from your main office, a remote branch, from home, or on the move. To find out about Progent's expertise for Amazon AWS, visit Amazon AWS consulting services.
Google Cloud (GCP) is a popular suite of public cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can help you to extend your existing IT assets with the Google Cloud Platform, and Progent's database consultants can help you make your key apps cloud friendly so your teleworkers can take full advantage of Google Cloud services. Progent's consultants can assist your business to deploy virtual machines on Google Cloud Compute Engine, design an efficient storage solution with Google Cloud Storage services, and simplify access management for teleworkers with Google Cloud Identity services. Progent's experts can also assist your organization to utilize GCP's management technology to control and track your GCP ecosystem. To learn, go to Google Cloud Platform (GCP) consulting services.
Help Desk Call Center Support for At-Home Workers
A sudden, enterprise-wide switchover to a from-home workforce, which could be driven by an epidemic or as a component of a business continuity process, can overwhelm even the most efficient in-house Help Desk. Progent's Help Desk Call Center services make it possible for organizations of any size to outsource or supplement their Support Desk with Progent's remote Technical Response Center team.
- Progent's Standard Support Desk services leverage Progent's extensive network of remote technical support experts combined with enterprise-class ticketing and follow-up technology to offer an affordable, advanced Support Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of remote Level 1 PC support from help requests through ticket generation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal allows telecommuters to check or edit their active trouble tickets, enter details, and upload screenshots and attachments. Technical support services are provided at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent makes available optional fast hand-off to Level 2 and Level 3 support specialists to resolve complex issues. For details, go to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Call Center Supplemental Service enables your business to augment your existing Support Desk organization by splitting delivery of Call Center services seamlessly between your in-house support organization and Progent's extensive pool of PC support technicians and subject matter experts. Progent's co-managed Call Desk service is based on a co-sourcing support solution utilizing the leading professional services automation tool for handling service requests and ticketing, establishing responsibility, tracking progress, and generating reports. For details about how Progent's Help Desk Supplementation Services can enable your company to provide best-in-class IT support to your at-home employees, see Progent's Call Center augmentation Services.
Cybersecurity for At-Home Workers
Work-from-Home staff members typically use their own computing devices and usually operate in an unsecured physical area. This increases their vulnerability to malware attacks and requires careful configuration of firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, extensive end-user training, and the development of policies based on leading practices. Progent's seasoned roster of cybersecurity support consultants can help your business to design, implement and manage an effective cybersecurity solution that protects critical information assets in networks that include remote workers.
Firewalls allow you to create a network environment that can be safely utilized by on-premises users and by an at-home workforce, mobile employees, suppliers, clients, and other stakeholders. Modern firewall appliances permit you to configure and control different permissions to various classes of users and to expand your network and adjust your security as your company evolves and as network attacks grow more sophisticated. Progent works with both new and older firewall devices from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For details about Progent's firewall support expertise, go to firewall support services.
Remote Endpoint Monitoring makes it possible to watch over the various devices used by at-home workers and either block or identify and mitigate the latest cyber attacks like ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is installed on every secured endpoint, watching all activity and using advanced machine learning and full execution context from SentinelOne to identify new attacks before they can spread. When a cyberattack is discovered, ProSight ASM instantly disconnects the infected device from the corporate network to quarantine the malware. Since the ProSight ASM agent is autonomous, endpoint devices stay secure even if they are not connected to the Internet. To learn more about ProSight ASM, visit remote endpoint security monitoring for telecommuters.
Progent's Duo authentication managed services incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. With Duo 2FA, when you log into a protected online account and enter your password you are asked to confirm who you are via a unit that only you possess and that uses a different ("out-of-band") network channel. A broad selection of out-of-band devices can be utilized as this added form of ID validation such as an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You may register several validation devices. For details about Duo identity authentication services, go to Cisco Duo MFA two-factor authentication services for at-home workers.
Security Audits can assess the exposure of your network to all types of outside and local security threats for a network that includes an at-home workforce. Progent can deploy remote, automated cybersecurity analysis software for rapidly and economically uncovering a wide variety of security holes that can be surfaced over the Internet. Progent's security assessment consulting services, which can be managed by data security professionals with top certifications such as CISM, CISSP, and GIAC, can help you to audit your workflows and governance policies and assess your IT infrastructure to enable you to implement top-level security for your an at-home workforce.
Download White Paper: Protecting a Work-From-Home Network
To view or download a white paper describing key things to concentrate on for securing a network that incorporates telecommuters, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection for Telecommuters
Data Protection covers saving and restoring critical information in order to prevent data loss and minimize restoration time and effort in case of storage problems resulting from equipment breakdowns, programming glitches, user mistakes, malware, or other causes. Reliable data protection strategies can be particularly difficult to architect and manage in hybrid environments that combine local data centers, cloud resources, and an at-home workforce.
- Backup/Recovery solutions for remote workers must cover multiple types of user-owned endpoint devices. Progent offers fast remote access to consultants familiar with a broad range of platforms for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and smartphones. Popular backup/recovery solutions supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up resources distributed across a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and features fine-grained recovery and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans often anticipate circumstances that require a temporary changeover to an at-home workforce. Progent's senior disaster recovery planning experts and business continuity consultants can help your company to produce, document and test a DR/BC strategy that includes the logistics of moving to an at-home workforce.
Unified Management for At-Home Workers
Microsoft has renamed and reshuffled its endpoint management products under the title Microsoft Endpoint Manager, which encompasses Intune for cloud management of mobile and remote devices and Configuration Manager for managing local endpoints. Endpoint Manager offers a centralized environment for safeguarding critical data by managing onsite, mobile, and home-based endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud-based service for managing and protecting off-premises devices and applications. Managed endpoint computers can be personally owned or company owned. Network administrators managing the endpoint devices of telecommuters can use Intune to provision and validate apps on devices, push patches and certificates, configure rules for permission to access data and networks, manage passwords, establish VPN tunnels, determine how telecommuters share information, set up threat protection, ensure compliance, and wipe sensitive information from lost, stolen or deactivated endpoint devices. Microsoft Intune can be used with Apple iOS, Android, Windows, and macOS/OS X devices. To learn about Microsoft Intune and how Progent can help your company to use Microsoft's Endpoint Management to manage the devices of your at-home workers, refer to Intune teleworker endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management product that helps network managers to keep offsite endpoint devices up to date and protected. Workspace ONE incorporates VMware AirWatch technology for centralized endpoint management along with VMware's Horizon virtual application delivery technology for identity control, app management, and setup management of endpoint devices. Workspace ONE operates with devices based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or leading distros of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-site deployment through a perpetual license. Top features of VMware Workspace ONE include fast over-the-air provisioning of out-of-the-box notebooks, quick onboarding of new users, policy setting and enforcement for all categories of endpoints, aggregated reporting and performance analytics, an email encryption gateway, and seamless integration with Microsoft applications and cloud products. To find out about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE remote endpoint management consultants.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive telecommuter environment for your Allentown, Pennsylvania company, call
An index of content::
After Hours Threat Management Gateway Online Support
Urgent Forefront TMG Firewall Technology Consulting Services
Forefront Threat Management Gateway builds on the powerful security technologies of Microsoft Internet Security and Acceleration Server and provides a centrally administered Internet gateway that delivers a single-server solution for a variety of security functions including an application and network layer firewall, URL filtering, antimalware, intrusion protection, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security logging and reporting features, allows custom reports generated by SQL Server, integrates with Active Directory to streamline authentication, and can be installed as a virtual server to cut expenses and improve recoverability. Progent's Microsoft-certified engineers can help your company to design and execute pilot and production implementations; interface Forefront TMG 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; install Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent's consultants can also help you to migrate economically to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Online Acrobat Writer Training Engineer
Live Online Microsoft Office Trainer
Progent's webinar training classes provide small businesses the cost savings, ease, and flexibility of web-based seminars plus the effective training techniques of expert teachers who employ advanced collaboration software to reproduce live, participatory learning environments. Progent offers online training for key desktop software including components of Microsoft Office such as Office Excel, Word, PowerPoint, and Outlook: MS Dynamics accounting and management software including Microsoft Dynamics GP; plus other top desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Barracuda Backup and VMware ESXi Remote Support
Biggest Barracuda Backup Deduplication Technical Support Services
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can include a purpose-built hardware storage device manufactured by Barracuda or a virtual appliance with similar features but which uses your existing storage infrastructure. Barracuda Backup safeguards vital company data generated on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting services to help you to plan, integrate, manage and repair a backup and disaster recovery solution based on Barracuda technology.
Linux Online Services
UNIX Online IT Service Provider
Progent offers nationwide online help and consulting services for companies that operate UNIX, Linux, or Solaris networks or whose IT systems include a mix of UNIX/Linux and Microsoft technology. Remote network consulting provides maximum return for your information technology budget by extending user efficiency and limiting the time charged for network repair services. Sophisticated remote support technology and experienced technicians and engineers allow Progent to handle the majority of IT issues without squandering time and money by going to your site. In most of cases your IT issues can be remediated over the phone or through a mix of phone support and online access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP and ISSAP certified security specialists to assist you with the toughest network issues.
24-7 MSP360 VM Backup Consultant Services
MSP360 B2 Backup Storage Technical Consultant
Progent's data protection experts can assist your company to create, implement and debug a backup plan based on MSP360 technology. MSP360 enables file or image backup/restore for virtual machines and physical computers, works with all popular public clouds, and permits you to create a backup ecosystem with a low Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to protect against data loss resulting from human mistakes, computer glitches, ill-intentioned insiders, and malware attacks like ransomware.
Progent's Management IT Consultant
Progent's Management Team Network Specialist
Progent's management team consists of seasoned veterans with decades of experience providing network consulting services, technical support, and strategic IT planning to businesses ranging in size from small offices to Fortune 500 companies. Great support calls for great personnel, and Progent is proud to have assembled a management team able to provide businesses with the top service value in the industry.
Amazon AWS hybrid cloud integration Integration
Amazon EC2 instances Integration Firm
Progent offers affordable remote support to assist companies to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, pilot testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security.
VoIP Phone System Network Consultant
SPA300 Series IP Phone Technology Consulting Services
Progent's CCIE-certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Windows 2019 Hyper-V Consulting
Windows Server 2019 Virtual Machine Remote Troubleshooting
Progent's Windows Server 2019 disaster recovery/business continuity planning experts can help you to design a DR/BC solution based on Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Catalyst 9117 Access Point Technical Support
Cisco Catalyst Wireless Access Point Consultant
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 WAP experts can provide affordable online and onsite support for Catalyst next-generation Wi-Fi 6 wireless APs.
Microsoft Certified Consulting Windows 8.1 Upgrade
Microsoft Windows 8.1 Services
Microsoft Windows 8.1 is designed to run on devices from smart phones and slates to power-user desktops. A wealth of new and improved capabilities, such as its touchscreen support and iconic live tiles user interface, provide a broad range of benefits for organizations who understand how to put them to work. Progent's Microsoft-certified experts can help get your organization up to speed with Windows 8.1 and make sure you derive significant business value from the product's various new and enhanced technologies.
Dynamics GP Power BI Support and Setup
Dynamics GP Technical Consultant
Microsoft Dynamics GP/Great Plains allows you to grow and control your business better by delivering deep availability of decision-driving data and a rapid return on investment. Microsoft Dynamics GP/Great Plains offers important productivity benefits such as its ability to expand the presence of your organization, manage your financials, automate financial operations, standardize procedures across your business, refine inventory control, enhance order accuracy, grow sales and shorten lead-time, and increase free cash flow. Progent can show you how to configure and maintain a robust, secure server and network infrastructure to support Great Plains, and can offer experienced Dynamics GP/Great Plains support professionals to make sure you derive all the advantages of your Dynamics GP software.
Remote Employees Network Infrastructure Help and Support
Offsite Employees Infrastructure Configuration
Progent can assist small and mid-size companies to design, set up and debug the network infrastructure needed to support telecommuters.
At Home Employees Collaboration Software Information Technology Consulting
At Home Workforce Collaboration Software Integration Support
Progent can assist small and mid-size companies to deploy collaborative technology to make it easy for their at-home workforce to engage in productive interaction with colleagues and customers.
Emergency PowerPivot for SharePoint IT Services
Integration SQL Server 2012 Performance Tuning
Progent can provide the support of Microsoft-certified consultants as well as experienced database application programmers, database administrators, project managers, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and certified security professionals to help your business to evaluate the potential advantages of Microsoft SQL Server 2012 for your business, install test systems at your datacenter or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and configure an efficient and safe IT infrastructure that helps you realize the full business benefit of SQL Server 2012.
Professionals Dynamics GP Customization
Consultancy Dynamics GP Web Services
Progent's background delivering Microsoft .NET support and SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to create specialized mission-critical applications and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP reporting consultants can help you create reports that let you analyze your business more effectively, turning uncooked data into useful insights into your company and customers.
Information Technology Consulting Cisco ASDM Firewall Management
Cisco ASA 5500-X Firewall Computer Consultant
Progent’s Cisco-Certified technology experts offer experienced PIX Firewall consulting services encompassing design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector threat protection, and secure connectivity services. Extending from small, plug-and-play desktop appliances for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls provide a sensible combination of security, performance and availability for business environments of all sizes. PIX firewalls are based on a hardened, purpose-built operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive administrative tools. Progent’s Cisco consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Computer Engineer Windows Server 2019 Hyper-V
Windows Server 2019 Clusters Sets Support and Integration
Progent's certified Windows Server 2019 consultants can assist your company to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant enhancements in capacity, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.
Antispam Support and Integration
Information Technology Consulting Antispam
E-Mail Guard is Progent's affordable antispam and anti-virus solution that offers small companies world-class defense against spam, viruses, directory harvesting, and other forms of email-borne assaults on computer networks. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated suite of web-based anti-spam and virus defense services that defuse email attacks before they can penetrate the network firewall. Perimeter Manager also allows administrators monitor and control their email application, irrespective of server platform, hardware type, or data center location.
Microsoft Certified Windows 11 Installation Computer Consultant
Microsoft Windows 11 Upgrade IT Specialist
Progent's Windows 11 consulting experts can provide an array of services for Windows 11 such as cloud integration, mobile management, at-home workforce connectivity, security and compliance, automated provisioning, and Help Desk Call Center support.
SQL 2008 Consultant
24 Hour Microsoft SQL 2008 Technology Consulting Services
Microsoft SQL Server 2008 delivers indispensable, familiar tools to IT professionals as well as to network users, reducing the difficulty of designing, deploying, administering, and accessing enterprise information and analytical applications on platforms ranging from handheld devices to enterprise data networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 call for an IT consulting firm with real-world experience and wide knowledge in planning and deploying information-based, end-to-end business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
Fault-tolerant Failover Clustered Servers Specialists
Failover Clusters Windows Server 2008 Remote Support
The clustering technology built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been radically re-engineered to streamline the installation, setup, and management of clusters that offer improved levels of system dependability, security, efficiency, and versatility. New or improved features include cluster verification, easier setup and installation, improved cluster management, redesigned cluster infrastructure for maximum uptime, better protection and quorum models, fewer failure points, greater disk and memory capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help you evaluate the business benefits of failover clusters, plan and implement a deployment, educate your network support personnel to manage your cluster environment, deliver ongoing consulting and technical help services, and create and test a workplace recovery procedure.
Managed IT Services Consultants
ProSight Remote IT Management Engineer
Progent's ProSight family of managed services are geared to provide businesses who maintain minimal in-house network administration and support staffs with affordable access to enterprise-class management platforms and consulting expertise. Advantages of the ProSight catalog of managed services include flat-rate IT management costs, automation of routine management tasks, ongoing absorption of the latest technology, graceful transition from legacy systems to current solutions, close fit between information technology with strategic objectives, guidance from seasoned IT experts, and freeing up management to focus on business issues rather than ever-changing information technology.
Android Active Directory Remote Troubleshooting
24x7x365 Android and Cisco ASA firewall integration On-site Support
Progent's veteran team of IT consultants and application specialists have extensive experience delivering remote and on-premises assistance for organizations of all sizes who want to integrate Android phones and tablets into their information systems so that users can communicate and collaborate from anywhere. Progent offers the range of skills to solve technical problems that span numerous manufacturers and that entail a combination of legacy and up-to-date information technology. Progent provides budget-friendly remote consulting to assist you with any facet of planning, deploying, managing and maintaining your BYOD environment. Progent can deliver occasional technical support to assist you to resolve especially challenging technical issues, or Progent can provide outsourced or co-sourced project management support to ensure that you complete major IT projects on schedule and within budget. Progent can assist with on-premises, cloud-centric, or hybrid networks and can provide support for operating systems, apps, management utilities and network infrastructure. Progent also can provide customized group or individual training to help you manage and operate Android phones and tablets to maximize their business value.
Remote Employees Data Protection IT Consultant
Top Quality Work at Home Data Protection IT Services
Progent can help small and medium-size organization to design, install, validate and manage backup/recovery solutions needed to support work-from-home employees.
Patch management Consult
iOS patch management Consultant Services
Progent's support services for patch management offer organizations of any size a versatile and affordable alternative for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, such as printers and scanners, network appliances like routers and Wi-Fi APs, and IoT devices such as alarms and health monitors.
Consult Dynamics GP SSAS
Microsoft Dynamics Power BI Coding
Dynamics GP/Great Plains software includes analytics and reporting capabilities that let you track all business processes, revenues and spending, and market patterns with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting support services can help you design reports that allow you to understand your business more thoroughly, converting raw data into useful management information. Progent can enhance your reporting and analytics by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and programming experience with VBasic, XML and other development environments in order to offer specialized business application development and eCommerce solutions that integrate transparently with Dynamics GP.
MSP360 Desktop Backup Computer Consulting
MSP360 SQL Backup Help and Support
Progent can assist your company to create, deploy and troubleshoot a backup/restore plan built around MSP360 software. MSP360 enables file/folder or image-based backup/recovery for VMs and physical machines, supports all leading public clouds, and allows businesses to build a data protection ecosystem with a minimum RTO and a granular RPO. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup system to prevent data loss caused by human miscues, computer glitches, malicious insiders, and external assaults such as ransomware. To learn more, see ProSight DPS 360 Backup solutions.
Automated Call Management Consultants Career Opportunities
Recruiter Home Based Cisco Consultant Freelance Jobs
Progent's work environment will make you a more capable consulting professional by enhancing your information technology knowledge and increasing the satisfaction of your clients. Progent delivers this promise by recruiting the top professional experts for you to operate with, providing a state-of-the-art system infrastructure, using proprietary application tools to deliver the maximum quality of support, and by optimizing proven operational models for attracting and maintaining clients.
CCIE Expert Certified Catalyst 9136AX Access Point Network Consulting
Catalyst 802.11ax AP Migration Consulting
Progent's Cisco Catalyst 802.11ax WAP consultants offer affordable remote and onsite support for Catalyst next-generation Wi-Fi 6 wireless APs.
Aironet Access Point Security Outsourcing
Aironet Access Point Security Online Troubleshooting
Progent's Cisco certified Wi-Fi consultants offer affordable remote and on-premises support for end-of-life and modern Wave 2 Aironet wireless access points and Progent can help you to design and maintain wireless environments that include indoor and outside/ruggedized Aironet APs.
VMware Workspace ONE Endpoint Management Information Technology Integrators
System Center Configuration Manager Consulting Company
Progent's network engineers can assist your company to automate desktop PC software update deployment by delivering support for management tools that include Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services.
Online Consulting ISA 2004 Firewall
ISA 2004 Firewall Online Technical Support
Progent's certified Internet Security and Acceleration Server consulting experts have broad backgrounds creating corporate security solutions for IT networks with many locations, mobile users, and line-of-business eCommerce applications. A Progent ISA Server engineer can help your small company design and deploy an installation of Microsoft ISA Server 2004 that supports your information protection needs without restricting your network.
Professionals Cisco Firesight Management
Consultants Cisco Firepower Management
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more value than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can help you to maintain your legacy PIX or ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, optimize, administer and debug firewall environments built around ASA firewalls with Firepower Services.
On Demand IT Staffing Services Technical Support
Top Quality Immediate Staff Augmentation Online Support
Progent's short-term IT staffing services enable organizations to respond to sudden increases in demand for network professionals without incurring the costs and delays associated with identifying and hiring reliable technical help and without increasing your permanent head count.
Microsoft Virtual Server 2005 Consult
Integration Microsoft Server Virtualization
Microsoft Virtual Server 2005, hosted on the Windows Server operating system and powered by software first produced by Connectix, provides the performance necessary to carry out hardware reduction, application migration, and server quarantine tasks via virtualization technology in an enterprise-ready computing environment with advanced scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at businesses who want to enhance ROI in application development and testing, migration from legacy line-of-business applications, and hardware consolidation. Progent's certified Virtual Server experts can help your company to assess and integrate MS Virtual Server 2005.
24/7 Network Security Consultant Maine
Washington Security Consulting Firms
If your organization does not need urgent remote support but expects to require technical services with your information system in the near future, you can save time and expenses and ensure that the right IT skill will be available when you want it by contacting a Progent sales specialist and signing up as a customer. For more information, call 800-993-9400 or email information@progent.com.
VMware vSphere Hypervisor Consultancy
Technology Professional VMware Infrastructure
Progent offers the assistance of a certified VMware VCDX expert to help you design, deploy, manage and troubleshoot VMware vSphere-based virtualization solution for local networks, cloud environments, or hybrid cloud systems. Progent can provide world-class expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent offers extensive experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud used for administering private and public cloud and hybrid cloud environments that deliver maximum availability, fault tolerance, and application mobility.
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