Allentown, Pennsylvania Microsoft Certified Consulting
Microsoft SharePoint Integration and Application Development
Microsoft SharePoint is a full-featured platform that uses web portals to enable collaboration and information delivery by providing policy-based control of e-documents, workflow acceleration, and centralized mechanisms for finding enterprise-wide information. SharePoint is closely integrated with familiar desktop programs, messaging, and browsers to deliver an intuitive end user experience that streamlines the way people interact with information and with each other. With SharePoint Server your company can quickly design secure interactive web sites that aggregate and present critical business intelligence from an array of locations via built-in mechanisms like Wikis, dashboards, and lists. SharePoint Server's Report Center contains a special document database for Excel workbooks, Microsoft SQL reports, dashboards, and a selection of additional types of relevant documents.
SharePoint Server is built on a standardized, extensible platform that supports web services and interface standards such as Extensible Markup Language and Simple Object Access Protocol. SharePoint Server features powerful APIs and event managers for lists and multimedia files. These capabilities enable integration with existing systems and offer the ability to support third-party products.
Progent's Microsoft-certified engineers can provide Allentown, Pennsylvania organizations affordable online and on-premises expertise for planning, deploying, and maintaining successful SharePoint Server solutions that will dramatically improve key areas of your organization's IT network including web portals, corporate-wide search, forms-driven business processes, delivery of actionable information, and content control. Progent's Microsoft Teams integration consultants can help you deploy Microsoft Teams to bring live chat, virtual meeting capabilities, and extended collaboration features to SharePoint team sites. Progent's Power BI integration experts can help you utilize SharePoint data to build visualizations to incorporate into interactive Power BI analytical reports and dashboards.
Progent can help your IT team to design, deploy and administer SharePoint ecosystems that incorporate physical and cloud resources. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions.)
Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.
| City | Address | Phone | Link |
| Allentown | 1275 Glenlivet Drive, Suite 100 Allentown, PA 18106 United States |
(484) 656-7222 | Allentown Network Support Services |
| Harrisburg | 2225 Sycamore Street Harrisburg, PA 17111 United States |
(717) 999-2880 | Harrisburg Network Support Services |
| Philadelphia | 1735 Market Street, Suite 3750 Philadelphia, PA 19103 United States |
(267) 592-4430 | Philadelphia Network Support Services |
| Wilmington | 1521 Concord Pike (US 202) Wilmington, DE 19803 United States |
(302) 425-9800 | Wilmington Network Support Services |
SharePoint 2019 and SharePoint Online Expertise
SharePoint Server 2019 delivers much of the modern experience of SharePoint Online, serving as a crossover product that bridges the classic experience of SharePoint 2016 and the modern SharePoint environment. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and on-premises expertise, software development, and troubleshooting services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help customers design and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based components into a cohesive information management system. To find out more, see SharePoint 2019 Planning and Deployment Services.
SharePoint 2016 Server Migration and Hybrid Integration Expertise
Microsoft SharePoint 2016, designed for on-premises deployments of the SharePoint content management platform, supports integration with Azure-hosted SharePoint Online and Microsoft 365 to allow hybrid environments that seamlessly unify local and cloud resources. Other improvements include rapid provisioning with the MinRole role-based topology feature, increased scale, higher performance, tighter cybersecurity, advanced analytics via Power BI integration, and a more engaging client interface for collaboration. Progent's Microsoft-certified consultants offer affordable remote and on-premises consulting expertise, application development, and technical support services for businesses of all sizes who intend to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint. To learn more, see SharePoint 2016 Migration and Hybrid Deployment Consulting.
SharePoint 2013 Consulting and Development Support
Progent has been providing SharePoint consulting services since the first SharePoint product was released over 20 years ago, and Progent has the scope of technical knowledge to help organizations of all sizes to design and implement a SharePoint Server 2013 installation and create SharePoint 2013 apps that add substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can help you to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from older releases of SharePoint or from another collaboration solution; determine whether an in-house, online or hybrid deployment is most sensible for your busi9ness; and select the right version of SharePoint 2013 for your applications. Progent offers full project management services or can help in individual tasks related to your SharePoint Server 2013 deployment. To learn more, visit SharePoint 2013 Consulting and Support.
SharePoint 2010 Consulting and Programming Services
Microsoft SharePoint 2010 includes significant improvements in all key areas such as sites, collaboration, enterprise search, content, insights, and codeless application development. Progent's Microsoft consultants offer affordable online support and programming services to assist you to plan, implement, administer, and troubleshoot SharePoint 2010 installations that can feature portals, extranets, document management tools, wikis, data warehouses, business analytics, enterprise-wide search, workflows, and other tools that enhance collaboration. To learn more, see SharePoint 2010 Consulting and Support.
Microsoft Office SharePoint Server 2007 Help
SharePoint 2007 Server is an advanced portal solution for intelligently connecting individuals, teams, and information. Microsoft Office SharePoint Server 2007 offers a common location for your employees or clients to access, manage, distribute, and manipulate relevant information, files, and software and to interact with other people. It enables faster and more intelligent decisions, more effective access across teams, and more streamlined business processes.
Find out more information about Progent's Microsoft SharePoint 2007 Server consulting services.
SharePoint 2003 Engineering Expertise
Microsoft SharePoint 2003 makes it easy for you to design, install, and control custom intranet, extranet and Internet portal sites for groups or entire corporations, dramatically expanding the volume of users, portals, and documents that your organization can effectively maintain. SharePoint 2003 permits your workers to find vital information throughout your company regardless of whether it is stored on file servers, web pages, or your software programs. To learn additional details, go to Progent's engineering services for SharePoint 2003.
To contact Progent about consulting help for MS SharePoint Server integration, call
Progent's Professional Support Services for Microsoft-based Technology
For organizations of any size in Allentown Pennsylvania, Progent's Microsoft-certified experts can provide affordable online computer help and professional consulting services for the entire family of Microsoft .NET servers. Progent can deliver Windows Server 2022 planning and migration services, Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and configuration assistance, Microsoft Windows Server 2008 expertise, and Microsoft Windows 2003 Server upgrade help. Progent's migration, integration, update, and consulting services cover system design, configuration, and administration outsourcing for
project analysis and documentation, local and off-site
IT help and network repair,
Help Desk Services, comprehensive
security consulting, turn-key
outsourcing, and
ProSight Virtual Hosting solutions.
Progent's Microsoft System Center 2016 consultants include Operations Manager 2016 specialists, Microsoft System Center 2016 Configuration Manager specialists and Microsoft System Center 2016 Virtual Machine Manager hybrid cloud management consultants who can help you to plan and implement Microsoft's platform for unified management of hybrid cloud networks that incorporate physical datacenters and cloud-based services.
Progent also can deliver a broad array of online desktop services including Windows 11 planning and migration support, Windows 10 integration support, Windows 8.1 upgrade support, integrating Microsoft 365, and automating workstation deployment.
If your Allentown Pennsylvania company needs immediate online help from a certified engineer, visit Progent's Urgent Remote Network Support.
An index of content::
IT Consulting CUBE
24x7 Unified CM and Microsoft Office Network Engineer
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), previously branded CallManager, is the foundation of Cisco's collaboration platform. CUCM and Cisco Unified Communications Manager Express offer a borderless IP-PBX by integrating with applications that include Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's CCIE-certified consultants can deliver effective and budget-friendly online and on-premises support to help organizations of any size to build and maintain Unified CM environments by providing Cisco Unified Communications Manager integration and technical support services that deliver optimum productivity. Progent's consultants can help with any facet of Unified CM configuration and troubleshooting in areas such as integrating Voice over IP phones and Video phones, designing dial plans, setting up SIP connections and PSTN calling, installing ISR G2 routers with CUBE VoIP networking support, creating Cisco UCS server failover systems for high availability, capacity planning, and integration with Exchange Server.
ProSight Reporting Ticketing Support
ProSight Reporting Remote Network Infrastructure Management Professional
ProSight Reporting is a growing family of in-depth reporting plug-ins created to integrate with the industry's top ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Juniper J4350 Router Firewall Configure
Juniper J6350 Router Security Firms
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Windows Server 2016 and SCVMM On-site Technical Support
Windows Server 2016 Failover Clusters Technical Support Services
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to assist businesses of any size to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain clusters.
Consulting Nagios
Specialists Nagios
Network monitoring ordinarily consists of observing a system's resource utilization in order to identify throughput backups or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that run under Linux or UNIX and can be used to monitor mixed-platform environments where UNIX and Windows operate together. Progent's system support engineers can help you take advantage of both these tools to optimize and repair your network. Progent's UNIX consulting professionals offer small businesses and programmers help with managing and servicing UNIX and Linux networks that work with Microsoft-based products.
MOM 2007 Technical Consultant
Remote Monitoring and Reporting Onsite Technical Support
Progent offers a selection of network support packages for small businesses. These IT outsourcing and network monitoring services are based on the proactive problem handling capabilities of Microsoft System Center Operations Manager 2007, a next-generation server and system support software platform that monitors the reliability, throughput, and safety of your network and identifies potential problems before they can bring down your network. With Progent's affordably priced IT support programs, small companies can select a basic co-sourcing package based on Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package.
Nexus Switch LISP Remote Troubleshooting
Information Technology Consulting Nexus 5000 Switch
Cisco Nexus switches are designed to provide the performance, expandability, dependability, virtualization support, capacity, data protection and manageability needed to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants can provide remote and onsite consulting expertise to assist your business to plan an efficient network topology, set up pilot systems to validate your network design, deploy Nexus switches, define and enforce effective policies, perform security and compliance tests, set up proactive monitoring, fully utilize resources through virtualization technologies, analyze and repair switching and routing issues, maximize performance, perform capacity planning, and take advantage of the advanced zero-downtime capabilities incorporated into Cisco's Nexus products. Progent can also assist your business to migrate non-disruptively from outdated Nexus switches or Catalyst switches to current Nexus platforms.
Cisco and Microsoft Certified Google Cloud Security Specialists
Google GCP Cloud solutions Professional
Progent offers affordable online and on-premises consulting to help companies of any size to move all or part of their critical network resources to Google Cloud Platform services. This can save time and equipment costs and allow access to Google's state-of-the-art AI and machine learning technology. Progent can assist you with every phase of Google Cloud Platform integration including needs analysis, preparedness assessment, system design and review, testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security.
Penetration Testing Protecting
PEN Testing Secure
Stealth penetration testing is a key part of any comprehensive IT system security plan. Progent's security experts can run extensive intrusion tests without the knowledge of your organization's internal IT staff. Unannounced penetration testing shows whether existing security defense systems such as intrusion detection alerts and event history monitoring are correctly configured and consistently monitored. Progent can implement continuous automatic penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, missing patches, and unsound product defaults can be chained together by threat actors into the multi-front attacks common to modern variants of ransomware.
SharePoint Server 2007 Online Consulting
SharePoint 2007 Computer Engineer
Progent's Microsoft-certified experts can provide businesses of any size consulting, troubleshooting, and development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web technology for intelligently coordinating people, groups and information. SharePoint Server provides a common location for your employees or customers to access, organize, share and manipulate relevant data, files, and applications and to communicate with other people. SharePoint enables quicker and better decisions, more efficient access across teams and more economical business processes. Windows SharePoint Services join employees, customers, teams and major tasks with the knowledge they've created in a way that makes data convenient to find, download and apply. Progent's certified SharePoint experts can assist your organization to maintain your current SharePoint ecosystem or upgrade to the current release of SharePoint Server or to SharePoint Online.
Google GCP Cloud solutions Consultant Services
Google Cloud hybrid cloud solutions Services
Progent offers cost-effective remote and onsite consulting to assist businesses to migrate any part of their core network resources to Google Cloud Platform (GCP). This can save time and equipment costs and allow access to Google's state-of-the-art machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security.
Emergency Work from Home VoIP Online Consulting
IT Services Remote Employees IP Voice
Progent can assist small and medium-size companies to deploy VoIP platforms to give their at-home employees the advantage of seamless access to the company phone infrastructure.
Open Now Firesight Help and Support
Firepower Services Technical Support Services
Progent's Cisco-premier CCIE network experts can assist your company to maintain your existing PIX or ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, tune, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
Microsoft Certified Windows Server 2019 Live Migration Integration Support
Windows Server 2019 migration Remote Support
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can assist your business to plan and deploy a disaster recovery system based on Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Dynamics GP 2015 SQL Server Analysis Services Contract Programmer
Dynamics GP 2015 R2 Migration Professional
Microsoft Dynamics GP 2015 R2 features a new design that enhances cloud readiness, supports the most popular smart phones and tablets, allows one-time login with Azure AD, and strengthens security. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates new Workflows, expands the Web Client, and adds over 100 improvements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the depth and breadth of technical skills and experience to address the critical IT and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can assist you to perform a smooth migration that will optimize the return on your investment in this powerful product.
ASA 5500-X Firewall with Firepower Support
Professional Cisco Firepower Management
The current Cisco ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network experts can assist your company to maintain your existing PIX or Cisco ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, optimize, administer and debug firewall solutions based on Cisco ASA firewalls with Firepower Services.
Network Security Bulletins Compliance Auditor
Cybersecurity Organizations Cybersecurity Bulletins
This page includes current updates on security threats, fixes, and leading practices. Call or email Progent if you need assistance securing your system against the latest IT security threats.
Award Winning Windows Server 2019 and SCOM Onsite Technical Support
Technology Consulting Windows Server 2019 with Linux
Progent's Windows Server 2019 disaster recovery preparedness experts can assist you to design a DR/BC system based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
ransomware cleanup and recovery Engineer
Largest Consult WannaCry ransomware recovery
Progent's ransomware consultants can help you to evaluate your ransomware defenses, remotely monitor and protect your IT environment, help with settlement negotiations with a threat actor, and reconstruct an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Microsoft Exchange Remote Technical Support
Microsoft Certified Partner Exchange 2003 Online Support
Progent's expert support team can help you define and deploy an efficient in-place Exchange Server 2003 upgrade strategy that avoids productivity disruption, simplifies long-term service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-site upgrades, Progent has the experience to complete your move rapidly and affordably. Progent's Exchange Server 2003 help, troubleshooting, and design services include assistance with the configuration of third-party enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.
Support MSP360 Desktop Backup
Remote Support MSP360 SQL Backup
Progent's data protection experts can assist you to create, implement and administer a backup plan built around MSP360 Backup technology to protect your IT resources residing on any leading public cloud. Progent offers end-to-end monitoring and management to prevent data loss resulting from user miscues, computer error, ill-intentioned insiders, and external assaults like ransomware.
Remote Consulting NinjaOne RMM and Progent NOC Server Management
Computer Engineer NinjaOne RMM Remote Server Monitoring
A cornerstone of Progent's Network Operations Center (NOC) is its powerful incorporation of NinjaOne RMM, a comprehensive RMM platform which enables automated alerts and streamlined incident response.
Consultants System Center 2016 and VMware Integration
System Center 2016 and SSRS Reporting Computer Consultants
Progent has over 20 years of background configuring, maintaining and troubleshooting the key components that make up Microsoft System Center and can help your organization to design, install, support, and fix your System Center 2012 R2 solution to maximize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent's consultants can help your organization to migrate to the current version of System Center from an older release or from a third-party IT management solution to deliver the advantages of enterprise-class deployment, centralized management, security, plus datacenter and application availability and performance monitoring.
24x7 SCCM 2012 Intune Integration Online Help
Computer Engineer SCCM 2012 Software Inventory
Progent's Microsoft-certified consultants can assist your business to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to SCCM 2012 from an older device management platform or help you to enhance your existing SCCM 2012 ecosystem to accommodate your changing business requirements. In addition, Progent can assist you to build an infrastructure that takes full advantage of SCCM 2012 by providing expertise with related Microsoft platforms including Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services.
Windows Server 2008 Security IT Consulting
Windows Server 2008 DirectAccess Professional
Progent's Microsoft-certified professionals can assist you you to evaluate the benefits of Windows Server 2008 for your business, develop pilot programs and rollout strategies, install Windows Server 2008 with your network infrastructure and applications, train your IT personnel how to use new management tools, and provide ongoing consulting and support via budget-friendly options such as Contact Center support and online technical assistance.
Integration Linux
Online Support Services Gentoo Linux
If you are producing UNIX or Linux applications in an environment that has MS Windows-based servers, PCs, and office applications, Progent offers full-service information technology outsourcing that frees you to focus on your field of strategic expertise while avoiding the constant distraction of managing your business network. By using automated server monitoring and by providing remote and on-site assistance as your company needs it, Progent offers an economical solution for maintaining an IT system that provides excellent reliability, protection, and efficiency. Progent's Linux developer support offerings include comprehensive network support outsourcing, virtual infrastructure, remote and on-premises service and repair, proactive network monitoring, and Helpdesk services.
Consultants Exchange 2013
Expert Microsoft Certified Exchange 2013 Management Network Consulting
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces powerful innovations as well as a redesigned structure. These improvements favorably impact key areas such as manageability, high availability (HA), compliance, operational costs, teamwork, scalability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible advantages of migrating to Exchange Server 2013, design an efficient test and deployment strategy, and train your IT team to manage your Exchange Server 2013 solution. Progent also offers ongoing online support and management services for Exchange Server 2013.
Emergency IT Solution Providers Microsoft Certified Partner
Microsoft Certified Consulting Company
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest client satisfaction and enjoy the closest operational relationship with Microsoft. The understanding, skills, and commitment needed to achieve the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your company better solutions for your information system.
24-7 Outsourcing Windows Server 2019 Windows Defender ATP
Support Windows Server 2019 Disaster Recovery
Progent's certified Windows Server 2019 experts can help your organization to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 delivers significant enhancements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.
24/7/365 Windows, Linux, UNIX, Solaris Support Services
Consult Linux, Windows
If your office network combines Linux technology with Microsoft Windows, Progent can assist you to incorporate your IT resources into a unified environment that allows all your operating systems to run side by side for easy management, seamless dataflow, high availability, enhanced throughput, and strong security. Progent's UNIX/Linux and Microsoft Windows coexistence assistance offerings include IT infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote technical help and troubleshooting, in-person technical support, and Helpdesk outsourcing.
24 Hour Google Android patch management Specialist
Consultants Patch management
Progent's support services for software/firmware update management provide organizations of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your servers, endpoint devices printers and scanners, network infrastructure appliances such as switches and Wi-Fi APs, and IoT devices such as sensors and robotics.
NodeZero Certified Security Penetration Testing Network Security Auditing
Remote Security Audits NodeZero Cybersecurity Pen Testing
Progent's certified security experts can run NodeZero-based penetration tests to make sure your security monitoring and protection tools and policies are correctly set up and effective.
Microsoft Windows Server 2008 Security Consulting Services
Microsoft Certified Partner Windows 2008 R2 Support Services
Windows Server 2008 R2 offers high levels of speed, security, availability, expandability, and flexibility that accelerate productivity of on-site, branch office, and mobile users. Progent's network professionals can provide affordable online consulting, troubleshooting, and training services to help you to plan, implement, and manage Microsoft Windows Server 2008 R2 in order to add significant strategic value to your information system.
At Home Workers Support and Help
On-site Support Work at Home
Progent has 20 years of background assisting small and mid-size businesses to design, install, optimize, manage, and troubleshoot computer networks that incorporate teleworkers.
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