Immediate Remote Technical Support for Allentown Pennsylvania Networks
Immediate Remote Help for Allentown SystemsFor businesses located in Allentown Pennsylvania, Progent offers remote help for networks powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Premier professionals have delivered remote troubleshooting to businesses in every state in the United States. (Check out recommendations from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE-qualified engineers to help with challenging infrastructure issues, plus the assistance of CISSP-qualified security experts to handle high-level security architecture and diagnostic issues.

Progent's online technical support engineers offer excellent value due to the fact that they possess the practical experience and are equipped with the sophisticated tools required to solve the majority of information system problems rapidly. This lowers immediate costs since solutions accumulate minimal billable consulting minutes. Online support also eliminates the expense of sending a consultant to your location. Your organization benefits additionally with indirect expenses by reducing or avoiding network outages and associated costs resulting from business discontinuity, upset customers and vendors, idle workers, and de-focused management. Progent's extensive online consulting know-how is especially valuable in environments that rely on public clouds for vital infrastructure or applications such as Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite support may not be an alternative.

Progent's pricing policy for online help is designed to leverage your IT service investment. Progent bills per minute for telephone-based assistance, so you are charged just for the support that you actually get. Unlike typical remote support companies, Progent imposes no initialization fee or minimum job duration. Progent's one-minute billing unit and clean model for billing save you from situations where fast solutions somehow end up as large invoices. Progent's skill at solving problems efficiently means your business saves cash.

Progent's Online Consulting and Technical Support Services
Over the years, Progent has refined an arsenal of customized tools and field-proven processes that promote the highest level of effectiveness for remote consulting and troubleshooting for information networks of all sizes. Progent offers safe VPN support for VPN gateways from multiple leading companies such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity enables the consultants of Progent's online support team to connect to your company's environment remotely without compromising network security.

Progent's proven customer support reporting system includes thorough records describing the support that Progent's clients have received. Progent's team service personnel have the benefit of the specifics of support provided to each Progent client by every Progent engineer. This archive of trouble tickets and resolutions is stored as a readily exploitable support knowledge base that enables Progent's online support engineers to share their knowledge company-wide to make sure that the efficiency of Progent's technical support improves daily. Progent's advanced certifications and working relationships with major industry leaders including Cisco and Microsoft open up other extensive support knowledge bases and permit quick response from manufacturers' in-house support staff with the result that Progent's remote consulting specialists can arrive at optimal solutions in the least time.

Online services available from Progent to clients in Allentown Pennsylvania include:

Progent's ProSight Fixed-price IT Services for Small and Medium Size Organizations
Progent provides a selection of affordable, flat-rate services designed to enable small and medium-size businesses to utilize the same advanced IT solutions deployed by many of the world's leading enterprises. Progent's ProSight series of network monitoring and management services covers all critical areas of modern networking such as email content filtering, threat defense based on machine leaning, cloud-based backup and disaster recovery, network infrastructure management, VM cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior analysis tools to guard endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely get by traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to manage the complete malware attack progression including protection, detection, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection services deliver affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge technologies incorporated within a single agent managed from a unified console. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP environment that addresses your organization's unique needs and that allows you achieve and demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate attention. Progent can also assist your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has worked with advanced backup/restore technology companies to create ProSight Data Protection Services, a family of subscription-based management outsourcing plans that provide backup-as-a-service (BaaS). ProSight DPS products manage and monitor your backup processes and enable transparent backup and fast recovery of important files/folders, apps, system images, plus VMs. ProSight DPS lets you protect against data loss resulting from equipment failures, natural calamities, fire, cyber attacks like ransomware, user error, ill-intentioned insiders, or software bugs. Managed services in the ProSight DPS selection include ProSight Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight ECHO Backup based on Barracuda purpose-built storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can help you to determine which of these managed services are best suited for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top data security vendors to provide web-based management and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper level of inspection for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to diagram, track, reconfigure and debug their connectivity appliances such as routers, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are always current, copies and displays the configuration information of almost all devices on your network, monitors performance, and sends alerts when issues are discovered. By automating time-consuming management activities, ProSight WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, locating appliances that require important updates, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your IT system running efficiently by checking the health of vital computers that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT staff and your Progent consultant so any looming issues can be resolved before they have a chance to impact your network Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host configured and maintained by Progent's network support professionals. With the ProSight Virtual Hosting service model, the client owns the data, the OS software, and the applications. Since the environment is virtualized, it can be ported immediately to a different hardware solution without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you’re making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size organizations to obtain an unbiased evaluation of the health of their IT system. Powered by some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's certified group of IT experts, ProSight Network Audits help you see how well the deployment of your essential infrastructure assets adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a cleaner Active Directory (AD) environment. Both versions also include one year of cutting-edge remote network monitoring and management. Advantages can include simpler network management, better compliance with government and industry security standards, higher utilization of network assets, faster problem resolution, more dependable backup and restore, and increased uptime. See more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief discussion with a Progent information assurance consultant. The interview is intended to assess your company's preparedness either to stop or recover quickly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information concerning your existing antivirus tools and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy an efficient security and backup system that meets your company's needs. For more information, refer to The ProSight Ransomware Preparedness Report.

Additional Support Programs Offered by Progent
Progent offers the services of world-class remote consulting professionals for special IT projects. Progent's rates for longer-term consulting projects are determined according to the level of expertise of the consultants assigned. Progent's experience with these important fields of computer technology allows clients to execute major projects within budget and on time. Progent's special remote consulting solutions include:

  • Help Desk Call Center Expertise
    Progent's Help Desk service offerings for businesses with environments that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products include full-service Call Center services, co-managed Helpdesk support services, and Help Desk operations consulting. Progent's Standard Help Desk Services offer small organizations an end-to-end solution that manages all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Progent provides call desk services at a significant discount from Progent's regular Level 1 desktop support rates, and Progent can provide the additional option of rapid as-needed escalation to subject matter experts to handle challenging problems.

    Progent's Help Desk consulting expertise can assist you in establishing an efficient new Help Desk or revamping your existing organization, selecting or customizing Call Center software to meet the special demands of your corporation, or providing temporary phone support staff to supplement your internal Help Desk team during unusually busy events such as software migrations, major upgrades, or rolling out brand new applications.

    Progent's Call Center team of experienced information technology experts gives your customers in Allentown Pennsylvania rapid access to a dependable support resource with years of background delivering phone help and remote diagnostics for computer environments based on Windows, Cisco, macOS and OS X, or UNIX/Linux components. Progent's focus is to earn the Help Desk Call Center the reputation as a key contributor to company productivity, and Progent's policy is to resolve instead of just document network problems.

  • Applications Services: Training, Development, and Troubleshooting
    Progent's Applications Experts staff can supply online professional engineering expertise and training in key business application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also offers consulting, custom programming, and training for Microsoft applications such as Microsoft CRM, Project, Office 365 Word, and Office 365 Excel. To find out additional information about Progent's consulting, custom programming, and education offerings, visit Progent's Applications Experts Team.

  • Centralized and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the administration of hybrid cloud networks through comprehensive integration with Windows Server 2016, Windows 10; seamless integration of heterogeneous networks that include various Linux distributions, Hyper-V and VMware; and better public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consultants offer world-class online and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to design and configure a new implementation of System Center 2016, extend or tune your current one, migrate smoothly from a prior version of System Center, or debug your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent can deliver companies in Allentown Pennsylvania remote hybrid network monitoring by providing System Center 2016 Operations Manager (SCOM 2016) expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can configure SCOM to suit your business so that your IT maintenance is proactive and automated. By uncovering possible trouble spots before they expand into crashes, proactive monitoring can head off inconvenient and expensive information system crises. Progent can also provide help with system monitoring products such as Nagios and MRTG to analyze UNIX/Linux, Solaris, or Apple macOS and OS X networks, Microsoft systems, or networks powered by a variety of platforms.
How Your Allentown Business Can Contact Progent's Remote Technical Support Professionals
To contact Progent about urgent online expertise with Windows, Apple macOS and OS X, or Linux/UNIX computer systems, visit Progent's Emergency Remote Support, telephone 1-800-993-9400, or refer to Contact Progent. For offices and startups in Allentown Pennsylvania, Progent's online network support engineers are ready to provide professional and affordable system support the instant your organization requires it. More than a decade of providing remote tech support has earned Microsoft Partner certification for Progent's consultants and has enabled Progent to develop high-end troubleshooting skills and to fine tune remote access technology to fix IT problems quickly while eliminating the expense and lost time associated with in-person support visits.

Even if your Allentown business relies on a regular independent support technician or employs a full time IT staff that can handle common network issues, Progent’s Microsoft and Cisco certified engineers can provide an easy and transparent remote expansion of your local resources in cases when your regular service personnel either lack the bandwidth or the knowledge to deal with unexpected system emergencies or especially complex integration problems.

Features of Progent's Remote Computer Services for Allentown Pennsylvania
Progent's online support, remote repair, system security consulting, and system management services give companies in Allentown Pennsylvania the greatest leverage for your support investment. Whether you need one-time telephone help and remote troubleshooting or ongoing Help Desk call center services and system management, Progent's professionals can provide your organization world class network support while allowing you to eliminate the expense and hassle of maintaining a full-service internal IT organization. Highlights of Progent's online help services include:

What Makes Progent Different from Other Support Organizations?
Progent is a Microsoft Partner support firm and Progent's head count, range of technical expertise, fine tuned remote support software, and familiarity with corporate IT enable businesses to avoid the pitfalls associated with excessive dependence on smaller service firms, independent freelance service providers, or over-stretched internal resources.

Progent stands out by providing:

  • Best Practices
    Progent’s staff of Microsoft and Cisco Premier Certified experts average more than ten years of hands-on professional background, at the forefront of network support, performing a broad variety of IT tasks for an extensive mix of businesses. Each Progent consultant shares a refined set of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its support team. This guarantees that you get not only world-class technical skills, but also a consultant with proven methods for applying technical knowledge to solve real-world network problems rapidly.

  • Value Pricing
    Progent's pricing model is to bill for remote support and on-premises visits by the minute. As a result, you are charged just for delivered support. Progent does not demand a more expensive rate for off-hours or emergency service, and within California or in regions where Progent offers in-person support, Progent does not bill for travel except for emergency support where on-site work is less than four hours. In addition, Progent imposes no startup fee and requires no monthly commitment for support services provided during regular business hours. Many support firms demand large minimum payments or charge for each fifteen minutes or longer. Progent's fine granularity eliminates big invoices for fast solutions so you will not be tempted to allow simple problems to stay unaddressed.

  • Complete Documentation of IT Services
    Progent has created a sophisticated service reporting system that records and formats complete documentation for all billed services. Unlike some freelance consultants or local support firms who provide minimal documentation or specifics of tasks done, every service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the service reports transmitted by each staff member to each customer. The discipline of documenting and organizing service records allows more effective service and avoids a slew of typical problems such as when a service customer is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.

  • 24x7 Server Monitoring with MS System Center Operations Manager
    Progent is one of the few support companies to provide round-the-clock system tracking services powered by Microsoft Operations Manager. MS Operations Manager allows your computer support to be proactive instead of reactive. By anticipating possible problems before they cause lost productivity, network monitoring can save your information network from painful and expensive availability disruptions.
How Does My Business Start Receiving Remote Technical Support from Progent?
To initiate Progent's online help services or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network help, visit Immediate Online Support.



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    Progent’s certified consultants provide small and mid-size companies world-class consulting support for SMS Server 2003 and Configuration Manager, Microsoft's standard tools for update and configuration automation. System Center Configuration Manager 2007 is Microsoft's new title for the change management platform previously called SMS Server. Configuration Manager 2007 offers a variety of new features to Systems Management Server 2003 including comprehensive automation, integrated Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progent’s Microsoft certified consulting professionals can show you how to use Systems Management Server or System Center Configuration Manager effectively for streamlined operating system and application software deployment, security patch control, software tracking, and software license reconciliation. Progent's engineers can also help you to migrate efficiently from Microsoft Systems Management Server to Configuration Manager.

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    Progent offers the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization defines the core competencies and global standards of skill that IT security managers are required to learn. It gives business management the confidence that consultants who have earned their CISM credential possess the experience and capability to provide efficient security administration and support consulting.

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    Progent's certified SonicWall firewall experts can show you how to configure, maintain, and troubleshoot SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into a complete network protection solution and build protection into your corporate practices.

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    Progent's UNIX platform support experts provide small and mid-size businesses and developers assistance with managing and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered networks. Progent offers your business contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This wide array of experience offers you an easy single consulting firm to show you how to create and manage a secure and reliable cross-platform connectivity and communications infrastructure that supports UNIX and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    Progent’s Microsoft certified experts offer a range of consulting services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial platform and business management solution built, like all Microsoft financial solutions, on the expandable and popular foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial products in the Microsoft Dynamics GP family, provides a cost-effective solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP is easy to deploy and configure, and with its segmented approach you are able to purchase only the functions you currently need, with the ability to add clients and increase functionality in the future. Progent’s Dynamics GP Software consulting engineers can help you install, configure and manage Dynamics GP 2010 and also older versions of Microsoft Dynamics GP.

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    Key features of Microsoft Dynamics GP/Great Plains accounting include a modular structure that lets you buy only the components you require, a standardized architecture built on Microsoft technologies to protect your investment and provide a highly interconnected environment, advanced reporting services that permit you to monitor all activities, income and spending and sales trends, compatibility with Microsoft Office to enable access to corporate data, the capability to process information from virtually any db software or workstation software into Microsoft Dynamics GP, plus an open architecture that makes it possible to create specialized applications. Progent can show you how to configure and maintain a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can offer expert GP/Great Plains support professionals to help you convert the advanced features of Microsoft Dynamics GP accounting into a high-value business solution.

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    Progent's Microsoft-certified consultants can provide remote or onsite expertise to help businesses of all sizes to design, implement, administer, and repair a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older versions of Data Protection Manager or from a different backup platform, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud, or hybrid environments. Progent offers occasional help for fixing especially challenging issues, or full project management services. Progent's consultants can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.

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    Progent's UNIX platform support services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience offers you a convenient single consulting firm to help you build and maintain a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Slackware.

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    Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, optimizing and troubleshooting SCOM solutions and can provide organizations of any size expert online or on-premises consulting support for SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also help you to install and set up SCOM 2012 management packs based on best practices for tracking network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or onsite troubleshooting to help you to fix critical problems uncovered by Microsoft SCOM 2012.

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    Progent provides nationwide urgent phone support and consulting services for businesses who run UNIX, Linux, or Solaris environments or whose information systems include a mix of UNIX/Linux and Microsoft technology. Remote network consulting provides optimum leverage for your information technology budget by protecting client efficiency and limiting the hours billed for computer analysis and repair. Advanced remote support technology and experienced technicians and engineers allow Progent to solve the majority of network problems without squandering time and money by traveling to your site. In the vast majority of situations your IT problems can be dealt with over the phone or via a mix of phone support and online access. Progent can make available Cisco certified CCIE network experts and CISA and CISM premier security professionals to assist you with the toughest system problems.

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    Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size organization's production servers in an environment that delivers the maximum degree of availability and scalability and is in addition easy to move to any data center. ProSight Virtual Hosting options are based upon mature virtualization technologies that enable small companies with multi- platform environments to save significantly on the costs of capital investments, system maintenance, and network administration while achieving world-class reliability and an unprecedented degree of vendor flexibility.

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    Catalyst line of wireless controllers simplify the administration of Wi-Fi networks by unifying the provisioning and management of Wi-Fi access points, optimizing Wi-Fi performance by limiting the impact of RF congestion, enhancing Wi-Fi availability with rapid failover, and hardening data security by identifying cyber threats and analyzing network traffic based on user class and location. Progent can help you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's modern Wi-Fi controller solutions.

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    Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of Microsoft Internet Security and Acceleration Server and provides a centrally administered web gateway that delivers a single-server platform for a variety of security functions including an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security logging and reporting capabilities, allows customized reporting generated by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be operated as a virtual server to cut costs and enhance recoverability. Progent's Microsoft-certified consultants can help you to design and carry out pilot and production deployments; interface Forefront Threat Management Gateway 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also help you to upgrade economically to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.

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    Progent can help you to evaluate the many subscription options available with Office 365 and integrate your network with Office 365 so you realize top business value. Progent supports multi-platform environments that include Windows, macOS, and Linux software. Progent can also help your business to build and maintain hybrid networks that seamlessly combine local and cloud products and services.

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    VMware's market leading Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and test a consistent process for restoring applications and services quickly after an outage. SRM supports centrally managed and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and fixes and can produce reports to confirm complete service restoration, validate SLAs and prove compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to assist you to design, configure, test and administer a disaster recovery solution powered by VMware Site Recovery Manager.

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    SQL Server 2005 delivers indispensable, familiar tools to IT experts and information workers, reducing the complexity of creating, deploying, managing, and using enterprise information and analytical programs on platforms ranging from handheld devices to enterprise information systems. The sophistication and integration demands of Microsoft SQL Server 2005 call for an IT consultant with real-world expertise and wide knowledge in planning and building information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.

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