Enlarging your at-home workforce may have a significant effect on IT architecture, security/compliance, and company processes. Progent has two decades of background helping SMBs to design, deploy, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Allentown company to pick the appropriate technologies and adhere to leading practices in creating and operating a safe virtual solution for telecommuters that promotes teamwork and returns top business value. Progent offers services ranging from as-needed expertise for helping you over occasional technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.
Progent can assist Allentown, Pennsylvania organizations to succeed with any facet of creating a high-performing work-from-home ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk outsourcing, data security, backup/restore solutions, and centralized management.
Voice/Video Conferencing for Remote Workers
A broad range of voice/video conferencing products from leading vendors enable virtual meetings, video conferencing, chat sessions, and screen/content sharing for both local users and at-home workers. Many companies use a mix of conferencing products to accommodate their various partners and customers. Progent's communications experts can help your organization to manage your current conferencing ecosystem and optimize the productivity of your remote employees.
- Skype for Business is Microsoft's popular unified communications platform that supports presence, IM, audio and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can assist you to set up and manage Skype for Business clients to accommodate your at-home employees. For details about Progent's consulting expertise for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's multiuser video phone platform for iOS and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 simultaneous users for video sessions. To learn more about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference and training. To learn more about Progent's consulting expertise for Webex and for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities that include voice/video conferencing, persistent chat, plus file sharing. For details about Progent's support services for Microsoft Teams as well as for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these conferencing platforms and
help your business to optimize your network architecture to run them.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing an efficient work-from-home environment for your Allentown, Pennsylvania company, call 1-800-993-9400 or visit Contact Progent.