Allentown Remote Workers Solutions Consulting Company
Video Conferencing Systems Consulting Experts
Enlarging your telecommuter workforce may have a significant impact on network infrastructure, security, and corporate processes. Progent has two decades of experience helping businesses of all sizes to design, configure, administer, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Allentown company to pick the right tools and follow leading practices in building and operating a safe virtual office solution for teleworkers that promotes teamwork and delivers top business value. Progent offers support services that go from as-needed expertise for helping you past challenging technical bottlenecks to full project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can help Allentown, Pennsylvania organizations to with any facet of building a high-functioning telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk services, data security, backup/restore solutions, and streamlined management.
Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing products from leading technology companies enable online meetings, video and voice conferencing, chat, and content sharing for both onsite workers and telecommuters. Many companies use multiple conferencing products to meet the needs of their different partners and customers. Progent can assist your organization to maintain your existing voice/video conferencing environment and optimize the engagement of your at-home workforce.
- Skype for Business is Microsoft's popular communications platform that enables real-time presence, instant messaging, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can help your company to deploy and maintain Skype for Business clients to support your at-home employees. For details about Progent's support services for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's group video calling app for compatible iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime allow as many as 32 simultaneous users for video calls. To learn more about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference. To learn more about Progent's support services for Cisco Webex and for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and information with features that include IP voice and video conferencing, persistent threaded chat, plus data sharing. For details about Progent's support services for Microsoft Teams and for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and assist you to optimize your network infrastructure to host them.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Allentown, Pennsylvania organization, call
An index of content::
Small Business WAP351 Technical Consultant
Small Business 500 AP Technology Consulting Services
Progent's Cisco-certified Wi-Fi integration experts can assist organizations to deploy, administer, and troubleshoot Cisco Small Business Wi-Fi APs.
IT Consultants SQL Server 2014 Azure Backup
SQL Server 2014 Delayed Durability Outsourcing
SQL Server 2014 incorporates major improvements in critical areas including speed, uptime, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory capability that works seamlessly with all workloads including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and on-premises consulting services such as planning, deployment, management, remediation, and application development expertise to enable businesses of any size to achieve fast return from their SQL Server 2014 investment.
Consulting Data Center
Data Center Support and Setup
Progent's data center IT services are designed for companies with hardware located at Internet Data Centers or data center colocation hosting facilities and in need of timely on-premises help at the colocation site plus off-site support from Microsoft and Cisco Premier professionals. Progent provides a full range of Internet Data Centers and IDC and colo support services such as system topology evaluation, Windows and UNIX server integration and support, troubleshooting for server and communications infrastructure, development and installation of fault tolerant systems, architecting and implementing layered security defenses, firewall integration and support, designing load balancing environments, and planning high-availability server cluster systems.
Oracle RDBMS Contract Programming
Oracle Recovery Manager Consulting
Progent can provide fast and affordable remote access to a certified Oracle database administration expert or an Oracle application programmer. Progent offers comprehensive DBA services for any version of Oracle's RDBMS platform and can also assist you to design, build, update, or troubleshoot Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also offers support for Data Guard replication technologies and Oracle Recovery Manager.
Windows Server Essentials Professionals
Remote Microsoft Windows Server Essentials Specialist
Progent's consultants offer cost-effective remote consulting and troubleshooting for Windows Server Essentials. Progent can provide comprehensive project management support to help you plan and execute a smooth move from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
SharePoint Web Parts Consulting Services
SharePoint Designer 2010 Integration Support
Progent's Microsoft engineers can provide cost-effective remote support and programming services to assist your business to plan, deploy, administer, and maintain Microsoft SharePoint 2010 installations that can feature web pages that can function as intranets, extranets, document management applications, wikis, data warehouses, business analytics, enterprise search, Visio-driven workflows, and other tools to promote and enhance collaboration. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party data sources and with Microsoft's familiar desktop programs including Office Excel, Word, PowerPoint, and Project. Progent can assist your business to upgrade from previous versions of SharePoint or adapt a mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
Windows 7 Security Setup and Support
Windows 7 Security Consulting Services
Progent's certified consultants can provide offsite and on-premises consulting expertise to assist your company to administer, maintain, and troubleshoot PCs powered by Microsoft Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, network security, backup and restore, remote connectivity, smartphone and tablet management, wireless network design, and remote system monitoring.
Virtual Call Desk Economics Consultant Services
Top Quality Support Desk Sharing Cost Savings Support Services
Progent's Help Desk Call Center management and co-management services help organizations to reduce costs, improve output, and adjust quickly to fast-changing business environments.
Technology Consulting Systems Management Server
Systems Management Server 2003 Support Outsourcing
Microsoft Systems Management Server provides added functionality for change and configuration management of Windows-based networks via SMS Feature Packs. Feature Packs lower the net administrative costs of managing and deploying software by making it easier to copy system images, manage mobile devices, and run management utilities. In addition to advising you about ways to cut management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT tasks that cover areas that Feature Packs are intended to streamline. Progent's adoption and upgrade services can lower spending and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can show you how to develop efficient procedures and standards to manage handheld computers and intelligent mobile phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security strategy that includes policies, procedures and technologies to keep your IT network protected.
Juniper SRX Series Router Security Company
Cybersecurity Organizations Juniper SRX220 Router
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Microsoft Firewall Technical Consultant
ISA 2000 Server On-site Support
Progent's Microsoft certified professionals provide small and midsize companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can secure your business network from attack by outside and internal threats. Forefront TMG and ISA Server provide thorough inspection of Internet protocols such as HTTP, which enables these security platforms to uncover many attacks that can get by ordinary firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your network security through experienced planning and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can help your company to install Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.
Information Risk Assessment Consultant
Network Security Inventory Professionals
Progent offers small businesses a pair of low-cost security inventory packages that provide, at a set price, remotely administered inventory scans of your network security profile which are evaluated by certified security specialists who interpret the results of the scan, present unbiased summaries of your existing security vulnerability, and make recommendations for improvements. Progent has developed two non-overlapping security inventory packages for external and internal scanning that are priced to meet the budgetary realities of small companies while offering enterprise-class evaluations of your network's vulnerability to assault.
SRST Support Services
Cisco VoIP Phones and CUCM Online Troubleshooting
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can assist your business to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified CM, previously named CallManager, or with Unified Communications Manager Express (CME) to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM apps like Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, deploying ISR G2 routers with CUBE VoIP networking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Remote Troubleshooting
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Specialists
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants can provide affordable remote and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Offsite Workforce IP Voice Network Consulting
Offsite Employees VoIP Support and Help
Progent can assist small and mid-size companies to deploy IP voice platforms to provide their telecommuters the benefit of virtual extensions of the corporate phone infrastructure.
ProSight Data Backup and Restore Services Consultant Services
Consultant ProSight DPS Hybrid Cloud Backup/Recovery
ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows fast recovery of vital data, apps and VMs that have become lost or damaged due to component failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can provide world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FINRA, and PCI and, whenever needed, can help you to restore your critical data.
Helpdesk for at Home Workforce Remote Support Services
Support Outsourcing Offsite Workers
Progent has 20 years of experience helping small and mid-size businesses to plan, implement, tune, manage, and debug computer networks that incorporate remote workers.
Juniper Junos os Network Security Auditing
Largest Juniper Junos Configuration Firewall Network Install
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Ekahau Wi-Fi Site Survey On-site Support
Ekahau Predictive Wi-Fi Site Modeling Consulting
Progent's Ekahau-certified Wi-Fi consultants can assist you to design, deploy, enhance, manage and troubleshoot a Wi-Fi solution customized for your building. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF signal measurement.
UNIX with Windows Onsite Technical Support
Specialist UNIX with Windows
If you are developing UNIX-based applications in an environment that includes Microsoft Windows-based processors, PCs, and office productivity products, Progent can provide full-service information technology outsourcing that allows you to focus on your field of high-value expertise while avoiding the continual distraction of managing your business network. Through the use of automated network monitoring and by delivering remote and in-person assistance as your business needs it, Progent represents an affordable alternative for managing an information system that provides excellent reliability, protection, and efficiency. Progent's developer support offerings include full-service it outsourcing, virtual server infrastructure, remote and on-site support and troubleshooting, 24x7 monitoring services, and Helpdesk services.
White Paper IT Outsourcing
White Paper IT Outsourcing Examples
Progent's IT outsourcing services offer affordable computer consulting for mid-size organizations. Whether it involves designing system infrastructure, creating an internal Help Desk or using an outside one, deploying a new email platform, monitoring your system, or building an on-line eCommerce solution, outsourcing your network engineering services can reduce expenses and minimize risks, permitting network service budgets to grow in a more linear and manageable manner than is feasible by amassing a large, knowledgeable internal network support organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and robust system foundation for your vital Windows-powered business software such as Windows Server 2008, Exchange Server 2007, and SQL Server 2008.
Consulting NetApp SnapMirror
NetApp Clustered Data ONTAP Consultant
Progent can provide enterprise clients the help of a certified NetApp consultant to deliver remote or on-premises expertise for NetApp's complete line of SAN storage software and hardware products including ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, transparent updates, system management, security and compliance, high availability, and remediation. Progent offers Tier 3 support to assist you to take care of problems with NetApp SAN storage environments quickly and affordably following leading practices.
VMware vCloud Director vCD Professionals
VMware Site Recovery Manager and NSX Integration Engineer
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and test a repeatable process for restoring applications and services quickly following a breakdown. SRM supports centrally managed and automated recovery, application mobility, and transparent site relocation, failback and site re-protect. Site Recovery Manager also supports transparent testing for disaster recovery, upgrades and patches and can generate reports to verify complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to help you to design, deploy, test and manage a DR solution based on VMware Site Recovery Manager.
Online Wireless Site Survey Troubleshooting
Remote Wireless Site Survey Technical Support Services
Progent's wireless site survey services help you to design, deploy and debug a Wi-Fi LAN customized for your facilities, offering your business a wireless solution that delivers the reception, speed, capacity, data protection, and roaming capability your company requires.
After Hours Supplemental Help Desk Cost Savings Computer Consulting
Supplemental Service Desk Cost Savings Remote Consulting
Progent's Help Desk Call Center management and co-management services help businesses to save money and increase productivity.
Help Desk Sharing Support Outsourcing
Help Desk Sharing Online Help
Progent's Shared Call Center service makes it possible for your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's large roster of seasoned desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the top shared PSA platform for handling service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Exchange 2013 Integration Computer Consultants
Top Support and Integration Exchange 2013 Active Directory
Microsoft Exchange 2013 includes significant enhancements to the functionality of its predecessor Exchange Server 2010 and delivers important innovations as well as a redesigned architecture. These improvements favorably impact vital areas such as ease of administration, availability, security, operational costs, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to evaluate the possible business benefits of upgrading to Exchange Server 2013, design a cost-effective validation and deployment strategy, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide affordable online consulting and management services for Exchange Server 2013.
Emergency Windows Server 2019 PowerShell Engineer
Windows Server 2019 Hybrid Configuration IT Consultant
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant enhancements in capacity, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.
At Home Workforce Collaboration Software Computer Engineer
Remote Employees Collaboration Software Support and Help
Progent can help small and medium-size organizations to implement collaboration software to allow their remote workforce to benefit from productive teamwork with colleagues and customers.
Chief Information Officer Outsourcing Consultancy
Technology Professional IT Support Outsourcing
Progent can deliver in-depth online consulting for all technologies associated with small company IT systems and allows you to outsource a variety of vital, as-needed support services including a part-time CIO to provide advanced planning and budgeting capability, a Call Center for help desk services, 24x7 remote monitoring, spam/virus protection as a managed service, best-practices project management help for critical initiatives like site relocations orOS migrations, Cisco-certified experts for designing fast and robust infrastructure, security specialists to verify information safety and compliance, disaster recovery specialists to create business continuity plans, and software programmers to create, customize, or repair business application programs.
Onsite Technical Support Windows 7 Backup and Restore
Technician Microsoft Windows 7 Upgrade
Progent's certified engineers can provide offsite and on-premises support services to help your company to administer, maintain, and troubleshoot computers based on Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, security and compliance, disaster recovery, online connectivity, smartphone and tablet management, Wi-Fi configuration, and remote network monitoring.
Firewall Support Juniper SSG20 Router
Juniper SSG Series Router Cybersecurity Firms
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Database Development Services
Specialists Database Administration
Progent's Microsoft-certified database developers can provide small and midsize businesses online support for leading database products such as MS SQL Server, Oracle, MySQL, and Office Access. Services available from Progent include installation and integration, database design and coding, management support, replication strategies, capacity planning, performance optimization, data migration, security and compliance, backup and recovery systems, troubleshooting, and webinar training.
24-7 Online Consulting Nagios
Nagios for Linux Consultants
Nagios and MRTG are useful, Open Source monitoring tools that operate with Linux and can be deployed to monitor UNIX/Linux networks, MS Windows networks, or mixed-OS situations in which Linux and Windows run side by side. Nagios allows network managers to track system services including POP3, HTTP, SSH, and NNTP. MRTG lets you track the bandwidth in and out of SNMP network devices including processors, routers, and switches. Progent's system integration consultants can assist you to utilize both these utilities to streamline and repair your network.
Part-Time CIO Computer Engineer
On-site Technical Support Chief Information Officer
Progent can provide small companies with an information management expert who can function as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you integrate appropriate technology to enhance business operations so they align more closely with your business objectives. Your company can develop and implement a well thought out IT plan without incurring the cost of a full-time senior IT executive.
Small Business Server 2011 Consulting Services
Microsoft Small Business Server Consultants
Microsoft Small Business Server is an affordable collection of server products that provides the foundation for a powerful but manageable IT network. The inter-connectivity demands of the Microsoft .NET functions included with Small Business Server calls for an IT expert with hands-on background and broad knowledge in designing and building effective and comprehensive information technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies built into SBS 2011 and Microsoft SBS 2008. This expertise assures you success in installing, administering, and troubleshooting network solutions powered by the SBS suite of servers and programs.
VMware Site Recovery Manager Compliance Engineers
VMware vCloud Director vCD Professional
VMware's market leading Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and verify a consistent workflow for restoring services rapidly after a breakdown. SRM provides centrally controlled and automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for site recovery, upgrades and fixes and can generate reports to confirm complete service recovery, validate SLAs and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to assist your organization to plan, deploy, test and administer a disaster recovery solution powered by VMware Site Recovery Manager.
Database Consult
Technical Support Database Programming
Progent's certified database consultants can provide small and midsize businesses remote DBA and programming services for leading RDBMS products such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Support services offered by Progent include installation and integration, application design and coding, management services, synchronization solutions, capacity planning, tuning, data migration, information security, backup/restore options, troubleshooting, and training.
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