Allentown Offsite Workforce Configuration Consulting
Conferencing Solutions Consulting Services
Expanding your remote workforce can have a major impact on network architecture, security, and corporate processes. Progent has two decades of background assisting SMBs to design, deploy, manage, optimize, and debug IT networks that support a remote workforce. Progent can help your Allentown organization to select the appropriate technologies and adhere to best practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent offers services ranging from as-needed guidance for getting you over occasional IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent can help Allentown, Pennsylvania companies to succeed with any facet of creating a high-performing work-at-home environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk augmentation, security and compliance, backup/restore solutions, and streamlined management.
Video Conferencing for Teleworkers
A wide selection of video conferencing platforms from leading technology companies enable virtual discussions, video conferencing, chat, and screen sharing for both local workers and at-home workers. Many companies utilize multiple conferencing products to accommodate their different partners and clients. Progent's communications experts can assist you to maintain your existing conferencing environment and enhance the experience of your at-home workforce.
- Skype for Business is Microsoft's popular communications product that supports presence, instant messaging, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can assist you to deploy and manage Skype for Business client software to accommodate your at-home workforce. For details about Progent's support expertise for Skype for Business, visit Skype for Business integration services.
- FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 concurrent users for voice/video calls. To learn more about Progent's consulting services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference and training. To learn more about Progent's support services for Cisco Webex as well as for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities that include voice/video conferencing, persistent threaded chat, plus data sharing. For details about Progent's consulting services for Teams and for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these conferencing platforms and help your business to optimize your WAN infrastructure to run them.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive telecommuter solution for your Allentown, Pennsylvania organization, call
An index of content::
IT Consulting Services Microsoft Office
Microsoft Office XP IT Consulting
Progent's IT outsourcing services provide economical computer support for small companies. Whether it includes designing system infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or developing an on-line business solution, outsourcing your IT technical services can reduce expenses and minimize risks, permitting IT support expenses to increase in a more moderate and controlled manner than is possible by assembling a large, knowledgeable internal network support staff. Progent's Outsourcing White Paper and flyers show how Progent can help you create a secure and robust system foundation for your critical business software based on Microsoft Windows such as Office XP, Office 2003, and Microsoft Office 2000.
Best On-site Technical Support ProSight Reporting ConnectWise Manage Ticketing
ProSight Reporting Auvik Network Managemrnt Technical Support Services
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Telecommuting Technology Consulting Services
Telecommuter Solutions IT Services
Progent has 20 years of experience helping small and mid-size businesses to design, deploy, optimize, manage, and debug IT networks that support at-home workers.
Remote Consulting Supplemental Call Center Cost Savings
Top Cisco and Microsoft Certified Expert Virtual Helpdesk Economics Integration Services
Progent's Help Desk outsourcing and co-sourcing services help companies to save money and enhance productivity.
SQL Server 2014 Reporting Services Network Consulting
SQL Server Analysis Services Specialist
SQL Server 2014 incorporates major enhancements in key areas including performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite services that include planning, configuration, administration, remediation, and software development expertise to enable businesses of any size to realize maximum business value from their SQL Server 2014 investment.
Configuration wireless VoIP phone integration
Aironet 1700 Access Point Computer Engineer
Progent's Cisco-certified Wi-Fi integration consultants can help you to deploy, manage, and troubleshoot Cisco wireless products such as Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Microsoft, Cisco and Security Certified Experts Zero-downtime Network Integration Support
Windows Cluster Remote Troubleshooting
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth experience helping small businesses to reduce network downtime by providing affordable remote consulting for disaster recovery/business continuity planning, high-availability IT design, backup/restore solutions, and non-disruptive system maintenance. Progent's business continuity consultants can help you to plan and validate an efficient business continuity strategy that aligns with your business needs and budget. Progent's disaster recovery specialists can help you to design, deploy, and maintain resilient technologies such as redundant Internet access, virtualized servers, fail-over clustering, network load balancing, continual online backup, and geographically dispersed data centers.
Technology Consulting Exchange 2019 and Windows Server Core
Exchange 2019 Compliance IT Services
Progent can help your organization in any facet of your migration to Exchange Server 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning high availability infrastructure for a local, cloud-based or hybrid environment; moving mailboxes; planning and configuring Windows Hyper-V; setting up HLB; configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook clients.
Azure and Cisco AnyConnect Consulting Services
Microsoft Azure enterprise hybrid cloud solutions Services
Progent can help companies of all sizes to migrate any part of their network infrastructure to Microsoft Azure. This can simplify IT administration and reduce hardware expense. Azure offers a wealth of cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud computing architectures you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and resources and make sure you sidestep the common errors small companies make when moving to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare firewalls and VPN tunnels and also to integrate iPhones and iPads and Google Android handhelds.
Nephilim ransomware hot line Specialist
ransomware removal and data recovery Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
SonicWall PRO Security Services
Firewall Audit SonicWall NSA 3650 Firewall
Progent's certified SonicWall firewall experts can help you configure, manage, and tune SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified network security consultants can help you incorporate SonicWall security gateways into a complete security plan and design security into your corporate processes.
Microsoft Server Consolidation Support
Virtual Server 2005 Consulting Services
Microsoft Virtual Server, run on the Microsoft Windows Server 2003 platform and powered by software originally produced by Connectix, delivers the power needed to accomplish server consolidation, software upgrade, and server isolation projects through virtualization technology in an enterprise-ready IT network with high expandability, manageability, and availability. Microsoft has targeted Virtual Server at companies wishing to enhance operational efficiency in software development and testing, migration from outdated mission-critical software, and hardware consolidation. Progent's skilled Virtual Server experts can assist your IT staff to evaluate and deploy Microsoft Virtual Server 2005.
Work at Home Infrastructure Specialists
Teleworker Infrastructure Remote Troubleshooting
Progent can help small and mid-size companies to plan, implement and troubleshoot the infrastructure to support work-from-home employees.
Windows and macOS coexistence Computer Consultant
Windows and macOS coexistence Remote Technical Support
Progent's support experts in Apple OS X and Microsoft Windows technology can help you combine Apple Macintosh and Windows systems into cohesive environments with resource sharing and workgroup support. Enabling productive co-existence among a mix of servers and workstations powered by Apple Mac OS and Windows calls for extensive knowledge of and experience with Apple Macintosh and Microsoft products. Progent's background in Microsoft and Macintosh service makes it possible to offer expert assistance to businesses that rely on these platforms to keep their competitive edge. Progent's consultants can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
American Megatrends MegaRAC Consult
Specialist Remote Server Management Cards
Remote server management cards give network managers complete control of a server without the need for a personal presence. Through remote management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can assist you to plan, deploy, and manage a fault-tolerant business network that includes remote server management cards and Progent can use these remote management cards to provide efficient remote technical support. Progent is familiar with a number of remote management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.
Notebook VPN Network Specialist
Top Rated Desktop VPN Consultancy Services Company
Progent's remote access and wireless synchronization specialists can help your business to design and configure secure access solutions for remote desktops, laptops, and wireless handhelds so they integrate seamlessly with your IT network, enabling you to optimize the efficiency of your remote workers.
WiFi 6/6E Solutions Consultants
WiFi 6 Specialists
Progent can help you design, configure, manage, monitor, and troubleshoot a viable Wireless LAN architecture, recommend appropriate technology, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also help you put together a thorough 802.11ac wireless network security plan that is well aligned with the security plan for your overall corporate network.
Help and Support Microsoft CRM
Accounting System Contract Programming Firm
Progent's team of application experts offer in-depth support, software programming, deployment help, and webinar training for leading applications covering key areas including ERP, financials, management reporting, web application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with decades of experience delivering advanced consulting services remotely, Progent can help small businesses throughout the United States to save the time and expense associated with travel and on-premises activity without sacrificing the effectiveness of consulting services.
Microsoft SMS Server Online Troubleshooting
SMS Server Upgrade Computer Consulting
Systems Management Server provides extra functionality for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs reduce the net administrative costs of managing and deploying software by making it simpler to copy system images, manage mobile devices, and run management tools. In addition to alerting you about techniques to cut management expenses by installing SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and perform IT tasks involving areas that Feature Packs are designed to make more efficient. Progent's adoption and update services can minimize cost and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can help you develop sensible processes and policies to manage PDAs and intelligent portable communication devices so your mobile workforce stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security strategy that includes standards, procedures and technologies to keep your IT computer system protected.
Dynamics GP Great Plains Software IT Consulting
Urgent Microsoft Experts Great Plains Migration Consultant Services
Dynamics GP 2010 accounting software is a full-featured business management and analytics solution that unifies data and processes across your company, communicates seamlessly with other applications, and connects employees, customers and suppliers regardless of time or location. Created for small to mid-size companies, Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide capability for financials, management reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field force automation, manufacturing, retail, and online business services. Progent can show you how to set up and manage a reliable, secure server and network environment to support Microsoft Great Plains, and can give you access to experienced Great Plains professionals to help your business benefit from the full potential of Dynamics GP 2010.
Exchange 2019 DLP Professional
Online Support Exchange 2019 Upgrade
Progent can help you in any phase of your migration to Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; planning HA infrastructure for a local, cloud-based or hybrid deployment; moving mailboxes; designing and configuring Hyper-V; setting up hardware load balancing (HLB); setting up DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft 365 and configuring Outlook.
Wireless Example Application
Top Ranked Proxim Tsunami Wireless Case Study
Progent delivered a wireless networking environment that allowed a school to increase productivity and eliminate the ongoing costs of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for interfacing separate locations up to 2.5 miles apart and can reach even longer ranges. This wireless solution offered better performance and dependability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz band it offered immunity to local interference.
Open Now Building to Building Wireless Case Study
Case Study Wireless
Progent delivered a wireless networking environment that allowed a school to improve efficiency and eliminate the recurring expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is intended for interfacing separate locations up to 2.5 miles apart and can extend to even longer distances. This wireless alternative provided better bandwidth and dependability than simply amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz spectrum it offered immunity to local interference.
Windows, UNIX, Solaris Specialists
Windows, UNIX, Solaris Support and Help
If your office network mixes UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can assist you to integrate your servers into a unified environment that allows all your operating systems to run side by side for simple administration, transparent dataflow, high dependability, enhanced performance, and strong security. Progent's UNIX/Linux/Solaris and Windows coexistence assistance offerings include IT architecture configuration and support, support for Windows services for UNIX, remote network monitoring and administration, remote network help and troubleshooting, on-site technical support, and Help Desk Call Center outsourcing.
Online Support Services OS X
Urgent OS X Computer Consulting
Progent's experts can provide Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Entourage and email help, network protection services, and custom training. Progent can help businesses to upgrade to macOS from Mac OS X or earlier editions of Apple OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone integration and iPad synchronization, or migrating to Apple's iCloud services. For business networks based exclusively on macOS or OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of designing, integrating and maintaining a network environment that is reliable, safe, fast and able to achieve your organization's business goals.
5520 wireless controller Online Support
Cisco prime infrastructure Integration Services
Cisco's {Catalyst Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and management of wireless APs, optimizing wireless throughput by reducing the effect of RF congestion, enhancing wireless availability with rapid failover, and strengthening data security by identifying threats and analyzing traffic content according to user class and locale. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controller appliances to manage wireless networks of all sizes. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or implement a smooth upgrade to Cisco's modern wireless controller technology.
24-7 Macintosh OS X Technical Support
Macintosh OSX IT Consultants
Progent's experts offer macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and Exchange Server expertise, security services, and one-on-one education. Progent can help clients to migrate to macOS from OS X or earlier versions of Apple Mac OS X and Progent can provide help with Apple Mac applications. Progent can also help you with Apple iPhone support and iPad synchronization, or migrating to Apple's iCloud. For business environments built exclusively on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, integrating and supporting a network infrastructure that is reliable, safe, fast and able to achieve your company's objectives.
Microsoft Certified Exchange Server 2007 Integration Services
Exchange 2007 Server Consulting Services
Progent's Microsoft certified support team can help you define and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes network downtime, simplifies long-term service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-location upgrades, Progent has the knowledge and experience to finish your project quickly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Microsoft Exchange Server 2007.
Altaro 365 Total Backup Onsite Technical Support
Hornetsecurity 365 Total Backup Consulting
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
SonicWall Ransomware Protection Cybersecurity Firms
Cybersecurity Organization SonicWall NSA 5650 Firewall
Progent's certified SonicWall firewall experts can help you configure, manage, and tune SonicWall firewall appliances including the current SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end security solution and design security into your corporate operations.
SMS Upgrade Support
SMS Server Upgrade Network Consulting
Progent's Microsoft certified experts provide small and mid-size businesses world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to deliver important applications rapidly and automatically to specified users, lower product expense and adhere to licensing agreements by determining usage profiles, improve Windows protection by increasing your knowledge of vulnerability and by installing targeted patches, manage your mobile workforce through industry standards independent of connection or location, and reduce operational costs by fully utilizing the administrative capabilities incorporated into Windows. Progent's SMS consulting professionals can show you how to use SMS economically for automated software and application deployment, security patch control, and resource monitoring management including software and hardware inventory.
Threat Management Gateway 2010 Computer Engineer
Remote Support Services Forefront Threat Management Gateway
Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security technologies of Microsoft ISA Server and offers a easily administered web gateway that delivers a single-server platform for an array of security functions including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront TMG 2010 includes advanced web security reporting capabilities, allows custom reports generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual server to lower costs and enhance availability. Progent's Microsoft engineers can help your company to design and execute test and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also help you to upgrade smoothly to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Immediate Office 365 Skype for Business Integration Consultant
Office 365 PowerPoint Integration Technical Consultant
Progent can assist you to understand the wealth of subscription plans offered with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 so you derive maximum business value. Progent supports cross-platform networks that include Windows, macOS, and Linux operating systems. Progent can also assist you to build and maintain hybrid solutions that seamlessly integrate on-premises and cloud resources.
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