Expanding your remote workforce can have a major impact on network architecture, security, and corporate processes. Progent has two decades of background assisting SMBs to design, deploy, manage, optimize, and debug IT networks that support a remote workforce. Progent can help your Allentown organization to select the appropriate technologies and adhere to best practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent offers services ranging from as-needed guidance for getting you over occasional IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent can help Allentown, Pennsylvania companies to succeed with any facet of creating a high-performing work-at-home environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk augmentation, security and compliance, backup/restore solutions, and streamlined management.
Video Conferencing for Teleworkers
A wide selection of video conferencing platforms from leading technology companies enable virtual discussions, video conferencing, chat, and screen sharing for both local workers and at-home workers. Many companies utilize multiple conferencing products to accommodate their different partners and clients. Progent's communications experts can assist you to maintain your existing conferencing environment and enhance the experience of your at-home workforce.
- Skype for Business is Microsoft's popular communications product that supports presence, instant messaging, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can assist you to deploy and manage Skype for Business client software to accommodate your at-home workforce. For details about Progent's support expertise for Skype for Business, visit Skype for Business integration services.
- FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 concurrent users for voice/video calls. To learn more about Progent's consulting services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference and training. To learn more about Progent's support services for Cisco Webex as well as for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities that include voice/video conferencing, persistent threaded chat, plus data sharing. For details about Progent's consulting services for Teams and for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these conferencing platforms and
help your business to optimize your WAN infrastructure to run them.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive telecommuter solution for your Allentown, Pennsylvania organization, call 1-800-993-9400 or go to Contact Progent.