Enlarging your at-home workforce may have a significant impact on IT architecture, cybersecurity, and company workflows. Progent has two decades of experience helping businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Allentown organization to select the appropriate tools and follow leading practices in building and maintaining a secure virtual office ecosystem for teleworkers that promotes teamwork and returns maximum business value. Progent offers support services ranging from on demand guidance for getting you past occasional technical bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent can assist Allentown, Pennsylvania organizations to with any facet of creating a high-functioning work-from-home environment by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk augmentation, security and compliance, backup/restore solutions, and centralized management.

Voice/Video Conferencing for Teleworkers
A wide selection of voice/video conferencing platforms from major technology companies support virtual discussions, video conferencing, chat, and content sharing for both onsite users and telecommuters. Many organizations use a mix of products to accommodate their different partners and clients. Progent can assist you to manage your current conferencing environment and enhance the productivity of your at-home workforce.

  • Skype for Business is Microsoft's leading unified communications product that enables presence, IM, voice and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can assist you to configure and manage Skype for Business client software to support your at-home employees. To learn more about Progent's support services for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video phone platform for compatible iOS, iPadOS, iPod and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 simultaneous users for voice/video sessions. For details about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for training. For details about Progent's support services for Webex and for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with capabilities that include IP voice and video calling, persistent chat, plus file sharing. For details about Progent's support services for Microsoft Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these conferencing platforms and help your business to tune your WAN architecture to host them.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient telecommuter environment for your Allentown, Pennsylvania company, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent's expert consultants can help you design and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids productivity disruption, reduces long-term service demands, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-location migrations, Progent has the knowledge and experience to finish your move rapidly and affordably. Progent's Exchange 2007 help, troubleshooting, and design offerings include expertise with the configuration of outside vendor enhancements of Exchange 2007 Server and the design of unified messaging solutions based on Exchange Server 2007.

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    Catalyst family of Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the provisioning and control of wireless APs, optimizing Wi-Fi throughput by reducing the effect of RF congestion, improving wireless availability with rapid failover, and hardening security by identifying cyber threats and filtering network traffic based on user class and locale. Progent can help your business to configure Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can assist you to administer and debug your existing Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's modern wireless controller technology.

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    Progent's Sun Solaris family consulting services provide small companies and software developers help with managing and supporting Sun Solaris systems that operate with Microsoft-based networks. Progent offers your business contact with Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad array of experience provides you with an easy one-stop consulting firm to help you create and manage a protected and robust cross-platform network and communications solution that allows Solaris and Microsoft coexistence by integrating Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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    Colocation sites allow companies to share world-class facilities for hosting network equipment that runs mission-critical applications and services. Progent's Microsoft and Cisco certified consultants can assist your small business with all facets of your colocation strategy including selecting and moving to a colo site, creating network architecture, defining hardware, on-premises and on-line maintenance, establishing online network administration, and education your support staff.

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