Expanding your remote workforce can have a significant impact on network infrastructure, security, and company workflows. Progent has 20 years of background helping SMBs to design, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Allentown company to pick the appropriate technologies and adhere to leading practices in building and maintaining a safe virtual office solution for teleworkers that facilitates collaboration and delivers maximum business value. Progent can provide support services ranging from as-needed guidance for helping you over occasional technical roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can help Allentown, Pennsylvania companies to succeed with any facet of building a high-functioning remote work ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, cybersecurity, backup/restore solutions, and centralized management.

Voice/Video Conferencing for At-Home Workers
A wide selection of video conferencing products from leading vendors enable virtual discussions, video conferencing, chat, and screen sharing for both local workers and telecommuters. Many organizations utilize a mix of conferencing products to meet the needs of their different partners and clients. Progent's communications experts can help your organization to maintain your existing voice/video conferencing ecosystem and enhance the engagement of your at-home workforce.

  • Skype for Business is Microsoft's leading unified communications product that enables presence, instant messaging, audio and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist you to set up and manage Skype for Business client software to support your at-home workforce. For details about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's group video phone platform for compatible iOS and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 concurrent users for video calls. To learn more about Progent's consulting expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for future reference. For details about Progent's support expertise for Webex as well as for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and content with capabilities that include IP voice and video calling, threaded chat, plus file sharing. For details about Progent's consulting services for Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these conferencing platforms and assist you to optimize your WAN architecture to run them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Allentown, Pennsylvania organization, call 1-800-993-9400 or go to Contact Progent.

An index of content::

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    Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates more than a quarter century of background assisting manufacturing and service companies to manage complicated supply chains and streamline key business processes in order to bring products to market fast and meet customer schedules dependably. Progent can provide the expertise of an ERP specialist with over two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent can provide online or on-premises services that can range from occasional guidance to comprehensive solution planning and project management. Sample services available from Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Excel and SQL integration, disaster recovery planning, and database administration.

  • Small Business Managed IT services Technology Professional Onsite Technical Support Managed IT Services Consulting

  • Online Consulting Microsoft Windows 2000
    Windows Server 2000 Upgrade Consulting

    Progent's certified Windows 2000 consulting staff can help you optimize the functionality of your existing Windows 2K Servers and can streamline network management, offer technical support and troubleshooting, and enhance security. Progent can also help you create, rationalize, and implement a strategy to upgrade from Windows Server 2K to Windows Server 2003. Progent is expert in setting up test programs to eliminate the obstacles involved with moving to Windows Server 2003 by uncovering possible hardware and application compatibility issues.

  • Small Office Small Business IT Outsourcing Firm Small Office Networking Consultancy
  • Solaris Remote Consulting Services Solaris Online Network Designers
  • Solaris Technology Consulting Services Sun Solaris Support and Help
  • Specialist MongoLock ransomware protection and recovery ProSight Phishing Defense Professional
  • Specialist Ryuk ransomware protection and recovery After Hours Technology Professional DopplePaymer ransomware protection and recovery
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  • Support and Help Exchange 2013 Performance Tuning Exchange 2013 OWA Online Technical Support
  • Technical Consultant ASA 5500-X Firewall with Firepower Cisco Firepower integration IT Services
  • Technology Professional Windows 8.1 Windows 8.1 BitLocker Network Consulting Firms

  • NetDocs Migration Consult
    NetDocuments and Microsoft 365 Professionals

    NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for law practices. Progent can provide remote access to NetDocuments consultants who can help your law firm to design, deploy, manage, optimize, or troubleshoot a document management system solution powered by NetDocuments.

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  • Internet Security and Acceleration Server 2006 Technology Consulting Services
    Internet Security and Acceleration Server 2006 Support and Setup

    Internet Security and Acceleration Server 2006 is a multi-functional gateway that offers a fully integrated application layer firewall, VPN, and web caching platform for protecting the Internet-facing networks of any organization against a wide variety of attacks. Progent's Microsoft-certified ISA Server 2006 support professionals can show you how to plan, rationalize, pilot, install, configure and support the any version of ISA Server 2006 on your network.

  • Threat Management Gateway 2010 Technology Consulting Services Microsoft Certified Partner Forefront Threat Management Gateway 2010 Consultant
  • Top Ranked Chief Information Officer Technical Support Services Part-Time CIO Network Consultants

  • Meraki 802.11ac Access Point Support
    Meraki 802.11ac AP Migration Technology Consulting

    Progent's Cisco-certified Wi-Fi networking consultants can provide online and onsite consulting and support services to assist your organization to plan, install, administer, optimize, and debug wireless networks that utilize Cisco's Meraki access points. Progent's experts can also help your organization to plan and implement hybrid networks that integrate on-premises and cloud-hosted resources and that provide seamless connectivity, advanced security, unified management, and consistent performance for all your wired and wireless devices.

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  • Trend Micro Forensics Services Security Evaluation Fortinet
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  • Urgent Allentown Crypto Recovery Allentown Bethlehem Easton, United States Allentown CryptoLocker Removal Allentown Pennsylvania
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  • Urgent Microsoft 365 Migration Online Technical Support Integration Support Microsoft 365 Yammer Integration
  • Urgent Technical Consultant MSP360 Server Backup Network Consulting MSP360 Managed Backup
  • VMware Workspace ONE Information Technology Outsourcing Firm VMware Workspace ONE Administration

  • Emergency Oracle Recovery Manager Consult
    Oracle PL/SQL Expert Development

    Progent can provide affordable remote access to an authorized Oracle DBA expert or an Oracle application developer. Progent can provide comprehensive database administration services for all versions of Oracle including 10g and 11g and can also help design, build, enhance, or fix Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Data Guard replication technologies and Oracle Database Resource Manage.

  • VMware vSphere Consultancy VMware Live Migration Consulting Services
  • Windows 11 Migration Support Firm Windows 11 Configuration Support and Integration
  • Windows 7 Migration Remote Consulting Windows 7 Migration Engineer
  • Windows 7 Upgrade Consult Microsoft Windows 7 Upgrade Business Computer Server Companies
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  • Windows 8.1 BitLocker Network System Support Consultant Windows 8.1 BitLocker Computer Consulting Companies
  • Windows SBS IT Consultants Windows SBS Technical Support
  • Windows Server 2000 Migration Consultants Upgrade Consultant Windows Server 2000
  • Windows Server 2008 R2 Technical Support Microsoft Certified Outsourcing Windows Server 2008 R2
  • Windows Server 2016 Business Continuity Network Consultant Windows Server 2016 Hybrid Solutions Remote Troubleshooting
  • Work at Home Employees Allentown Consulting - Backup Systems Consulting and Support Services Allentown, Lehigh County Allentown, PA Teleworkers Consulting and Support Services nearby Allentown - Backup Technology Consulting Experts
  • XenServer Virtualization Technology Professional Citrix Server Management Professional

  • Call Center Sharing Technical Support Services
    24x7 Supplemental Helpdesk Remote Support

    Progent's Co-managed Help Desk service allows your IT organization to share the load for Help Desk services transparently between your in-house IT team and Progent's roster of seasoned technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the top shared PSA tool for handling service requests, ticketing, responsibility, progress tracking, and reporting.

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