Expanding your at-home workforce can have a significant impact on IT architecture, security/compliance, and company workflows. Progent has 20 years of background assisting SMBs to plan, deploy, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can assist your Allentown organization to select the right technologies and adhere to best practices in building and maintaining a safe virtual office ecosystem for telecommuters that facilitates collaboration and returns maximum value. Progent can provide services that go from on demand guidance for helping you over occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent can help Allentown, Pennsylvania businesses to succeed with any facet of creating a high-functioning work-at-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, security and compliance, data protection solutions, and unified management.
Video Conferencing for Telecommuters
A broad range of voice/video conferencing platforms from leading vendors support virtual meetings, video and voice conferencing, chat, and screen/content sharing for both local users and teleworkers. Many organizations utilize multiple products to accommodate their different partners and clients. Progent's communications experts can help you to manage your existing conferencing environment and enhance the experience of your remote workforce.
- Skype for Business is Microsoft's leading unified communications platform that enables presence, IM, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can assist your company to deploy and manage Skype for Business clients to support your remote employees. To learn more about Progent's support services for Skype for Business, visit Skype for Business integration services.
- FaceTime is Apple's multiuser video calling app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 concurrent users for video sessions. For details about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference. For details about Progent's support expertise for Cisco Webex and for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features such as video conferencing, threaded chat, plus file sharing. To learn more about Progent's support expertise for Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these conferencing platforms and
help you to tune your WAN infrastructure to host them.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing a productive telecommuter environment for your Allentown, Pennsylvania company, call 1-800-993-9400 or go to Contact Progent.