Expanding your remote workforce may have a major effect on IT infrastructure, security/compliance, and company processes. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Allentown company to select the appropriate tools and follow best practices in building and operating a secure virtual office solution for telecommuters that promotes teamwork and delivers top business value. Progent offers services that go from as-needed expertise for getting you past challenging IT bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Allentown, Pennsylvania businesses to with any facet of building a high-performing work-at-home environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, endpoint security, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for an At-Home Workforce
A broad selection of video conferencing platforms from leading vendors support online meetings, video and voice conferencing, chat, and screen sharing for both onsite users and at-home workers. Many companies utilize a mix of products to accommodate their different partners and clients. Progent can help your organization to manage your existing conferencing ecosystem and optimize the productivity of your at-home workforce.

  • Skype for Business is Microsoft's popular unified communications platform that enables presence, instant messaging, audio and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist you to deploy and manage Skype for Business client software to accommodate your remote workforce. For details about Progent's consulting services for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's group video phone platform for compatible iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 simultaneous users for voice/video calls. To learn more about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, session recording, plus editing and playback for training. To learn more about Progent's consulting expertise for Cisco Webex as well as for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and content with capabilities such as voice/video calling, persistent threaded chat, plus data sharing. For details about Progent's support services for Microsoft Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these products and help you to optimize your network infrastructure to host them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Allentown, Pennsylvania organization, phone 1-800-993-9400 or refer to Contact Progent.

An index of content::

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