Enlarging your remote workforce can have a significant effect on network architecture, security, and corporate workflows. Progent has two decades of experience helping SMBs to design, deploy, manage, tune, and debug IT environments that support a remote workforce. Progent can help your Allentown organization to select the right tools and adhere to leading practices in building and maintaining a safe virtual ecosystem for telecommuters that promotes teamwork and returns top value. Progent can provide services that go from as-needed guidance for helping you over challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Allentown, Pennsylvania organizations to with any facet of building a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk services, data security, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for At-Home Workers
A wide range of video conferencing platforms from leading technology companies support virtual meetings, video and voice conferencing, chat sessions, and screen/content sharing for both local users and teleworkers. Many companies utilize multiple conferencing products to accommodate their various partners and clients. Progent's communications experts can help you to manage your current conferencing environment and optimize the engagement of your remote employees.

  • Skype for Business is Microsoft's leading unified communications platform that supports presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can assist your company to configure and maintain Skype for Business client software to accommodate your at-home workforce. To learn more about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video calling app for compatible iOS and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 concurrent users for voice/video calls. To learn more about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based capture, plus editing and playback for future reference and training. To learn more about Progent's consulting expertise for Cisco Webex as well as for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities such as video calling, persistent threaded chat, plus data sharing. To learn more about Progent's support services for Microsoft Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these products and help your business to optimize your WAN infrastructure to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining an efficient work-from-home solution for your Allentown, Pennsylvania company, call 1-800-993-9400 or go to Contact Progent.



An index of content::


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    Progent's managed services for patch management provide organizations of any size a versatile and affordable solution for evaluating, validating, scheduling, implementing, and documenting updates to your virtual and physical; servers, endpoints scanners, infrastructure appliances such as routers and wireless access points, and Internet-of-Things devices such as sensors and health monitors.

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    Skype for Business 2019 Services

    Progent's Microsoft-certified consultants offer remote and onsite expertise for companies of any size to assess the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can assist you to design a local, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Microsoft 365; configure HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with other communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can assist you design and verify a security strategy for your Skype for Business solution that is compliant with government and industry requirements.

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    SharePoint 2019 Migration Support Services

    Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide economical online and onsite expertise, application development, and technical support services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist you plan and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud resources into a cohesive intranet solution.

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    Progent can assist you with any phase of Microsoft Azure integration including needs analysis, prerequisites assessment, solution design, pilot testing, deployment, automated administration, performance tuning, software license management, disaster recovery strategies, security policy enforcement, and regulatory compliance assessment. Progent can help you to configure and debug firewall appliances and VPN connections so that your users can securely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you set up key Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange, SQL Server and SharePoint. Progent can also help your organization to create a hybrid cloud environment that seamlessly combines physical datacenters with Azure resources.

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    Progent's Microsoft-certified consultants can assist you to streamline desktop software update deployment by providing expertise with administration solutions that include Microsoft System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services.

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    Engineer Peppercon eRIC

    Remote server management cards give network managers full control over a server without the need for an on-site presence. Through these management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to a support professional who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to plan, deploy, and support a high-availability company network that incorporates remote management cards and Progent can utilize these remote management cards to provide low-cost remote technical support. Progent has experience with a number of remote server management cards including Aten remote management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote management cards.

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  • Ransomware Hot Line Allentown Bethlehem Easton Allentown, Lehigh County Egregor Ransomware Hot Line

  • Services Private Cloud Hosting for Virtual Data Centers
    Private Cloud Solutions Professionals

    Progent's ProSight Virtual hosting services offer small companies a range of benefits including lower capital expenditures, reductions in operational expense, better executive focus, enterprise-class security, enhanced fault tolerance, and business continuity.

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  • Remote Support Branch Office Branch Offices Computer Consulting
  • Remote Support Solaris Solaris Computer Consultants
  • Remote Troubleshooting Cisco Content Engine F5 Networks 3-DNS Remote Support Services
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    The Certified Information Systems Auditor accreditation is a recognized achievement that signifies expertise in IS security audit and control. Certified by ANSI, the CISA credential requires that consultants undergo a comprehensive examination given by the ISACA international professional group. Progent can provide the services of a CISA-Certified network security audit professional able to assist companies in the fields of IS audit services, information technology enforcement, systems and architecture ROI, information technology support, protection of data resources, and business continuity planning.

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  • Teleworkers Allentown Consulting - Video Conferencing Systems Consulting Allentown
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    Consultant Cisco SIP and CUBE

    Progent's Cisco-certified SIP infrastructure consultants can assist your business to plan, deploy, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-connected SIP trunks and can provide cost-effective remote or onsite expertise to help companies to migrate efficiently to a productive communications network that delivers fast return on investment. Progent's certified Microsoft collaboration experts can help you to establish interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business and Lync for access to a SIP-based IP PSTN trunk.

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  • SQL Server 2017 R Services Integration Microsoft SQL Server 2017 Management Studio Remote Troubleshooting
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    Open Now Consultant Microsoft Exchange 2007

    Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Exchange Server 2007 migration strategy that minimizes productivity disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-site migrations, Progent offers the experience to finish your move quickly and affordably. Progent's Exchange 2007 help, troubleshooting, and design services include assistance with the configuration of outside vendor enhancements of Exchange Server 2007 that are in keeping with your business goals.

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  • Setup and Support Anti-Virus Anti-Spam Setup and Support
  • SharePoint 2013 Network Consultants Allentown Microsoft SharePoint Server 2010 Support and Help Allentown, United States
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  • SharePoint Backup and Recovery Remote Consulting SharePoint 2019 and SQL Server Integration Services
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    Consult QTS/Herakles Sacramento Colocation Center

    The QTS Data Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are now utilizing the QTS data center as a colocation site or if you are planning on migrating your main or disaster recovery system to Herakles/QTS, Progent can provide a range of budget-friendly consulting services such as data center relocation, equipment installation and updates, infrastructure improvements, project management, virtual server configuration, remote network monitoring, centralized system administration, application development, disaster recovery/business continuity planning and testing, security assessment, and the support of the Progent Test Lab.

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  • Azure Resource Manager Services
    Microsoft Azure hybrid cloud integration Consultant

    Progent can assist companies of all sizes to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and lower equipment investments. Microsoft Azure offers a wealth of cloud services and Progent can help you to understand the benefits and limitations of various cloud networking architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and resources and make sure you avoid the common errors small companies make when migrating to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Google Android smartphones and tablets.

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  • Small Business Migration Firm Small Business Network Installation
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  • Offsite Workforce Consulting Services - Allentown - Voice/Video Conferencing Solutions Assistance
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  • Specialist Exchange Server 2010 Upgrade Exchange 2007 to Exchange 2010 Upgrade Consultancy
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    Microsoft Configuration Manager 2012 Information Technology Consulting

    Progent can help your organization to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from an older change management platform or assist you to modify your current SCCM 2012 environment to accommodate your evolving IT needs. In addition, Progent can assist you to build a software foundation that takes full advantage of SCCM 2012 by delivering expertise with associated Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services, and IIS.

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  • SentinelOne Ransomware Ransomware Defense Consultancy
    24-Hour Signature-matching Virus Protection Engineers

    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior-based analysis technology from SentinelOne to guard endpoints as well as servers and VMs against new malware assaults like ransomware and email phishing, which easily get by legacy signature-based anti-virus tools. ProSight ASM safeguards local and cloud resources and offers a single platform to automate the complete threat lifecycle including blocking, infiltration detection, containment, remediation, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats.

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  • Tech Consultant Cisco Allentown Bethlehem Easton Cisco Information Technology Installation Service Allentown, Lehigh County
  • Technical Support Juniper Junos Management Auditor Juniper Junos CLI

  • Remote Technical Support Meraki Air Marshal
    Remote Meraki 802.11ac AP Support Outsourcing

    Progent's Cisco Meraki wireless access point experts offer online and onsite support to assist organizations of all sizes to plan, install, manage, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can help you to set up and manage Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products including Catalyst and Nexus switches, routers and firewalls to create a cohesive network infrastructure that delivers the same access, performance, security, manageability and uptime for wired and Wi-Fi users regardless of their location or computing device.

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    Microsoft Exchange Computer Consulting

    Exchange 2013 includes significant enhancements to the capabilities of Microsoft Exchange 2010 and introduces powerful new features as well as a revamped structure. These improvements favorably impact vital areas including ease of administration, high availability (HA), compliance, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible business benefits of migrating to Microsoft Exchange 2013, create an efficient validation and rollout strategy, and train your IT staff to manage your Exchange 2013 environment. Progent also offers affordable online consulting and support and management for Microsoft Exchange Server 2013.

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  • Top Ranked Redundant Internet Network Consultant Cisco Certified Experts Redundant Internet Support and Integration
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  • Work from Home Employees Allentown Consulting and Support Services - Video Conferencing Technology Consultants Allentown
  • Urgent NetScreen Information Technology Consulting Technical Support Services Juniper Firewall/VPN
  • Urgent Remote Technical Support Cisco ASA and VMware Computer Consulting ASA and PIX Firewalls
  • VMware VCDX-NV Services Consulting VMware Site Recovery Manager Compliance

  • Entourage Computer Engineer
    Time Machine and Outlook for Mac Help and Support

    Microsoft Exchange and Macintosh computers can co-exist efficiently. Progent's Mac and Microsoft certified consultants can help you install Microsoft Entourage and Exchange so your Apple Macintosh users are able to work closely with teammates who use Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can coexist, enabling Mac users to receive and transmit email, examine the GAL, import addresses, synchronize appointments, and invite fellow workers to conferences with your Exchange account. Progent will verify that your Exchange Server is appropriately configured and that LDAP and Outlook Web Access are enabled. Progent also offers specialized onsite Entourage education.

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    Besides providing the expertise of Microsoft Dynamics GP specialists, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, upgrade assistance, and one-on-one or group webinar training tailored to address your specific needs. Progent's experts also can help you integrate and support a secure, reliable server and communications foundation to support your ERP, MRP and accounting applications.

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  • Small Office Network Consulting Mac
    Consultants macOS Troubleshooting

    Progent offers national online phone support and troubleshooting services for companies that operate Apple Mac OS X networks or whose information systems feature a mix of macOS and Mac OS X with Microsoft Windows technology. Progent's consultants can provide Mac clients a variety of IT services such as desktop assistance, migration to the current edition of Mac OS X from legacy editions of Apple macOS and Mac OS X, plus help with Apple macOS and Mac OS X applications. Progent can also help you with Apple iPhone and iPad integration and management, or migrating to iCloud. Online IT help offers optimum leverage for your IT budget by preserving user productivity and limiting the time billed for computer analysis and repair. Advanced online support tools and skilled service specialists and consultants allow Progent to handle the majority of IT issues without squandering time and expense by going to your location. In the vast majority of situations your IT problems can be dealt with over the phone or via a mix of phone help and remote connectivity. Progent can make available Cisco CCIE infrastructure experts and CISSP and ISSAP premier security specialists to assist with the toughest system problems.

  • Windows Server 2019 Workgroup clusters Online Support Services Online Support Services Windows Server 2019 Business Continuity

  • Top SCVMM 2016 and Nano Server Network Consulting
    SCVMM 2016 and PowerShell Consulting Services

    System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is intended to offer a centralized solution for configuring and managing virtualized fabric and services across hybrid networks that can include private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can assist businesses of any size with any aspect of designing, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, help you migrate efficiently from older releases of VMM, design processes for building and installing VMs and hosts, implement high-availability scale-out clusters, connect your private cloud resources with public clouds, configure virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to evaluate the strategic advantages of new capabilities like Storage Replica and Shielded VMs. Progent's hypervisor professionals can provide world-class Hyper-V consulting and VMware ESXi expertise.

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  • Microsoft Exchange 2010 Migration Specialist
    Microsoft Exchange Server Migration Consultancy

    Progent's Microsoft-certified engineers can provide low-cost online and on-premises support to implement your upgrade to Exchange Server 2010, produce comprehensive documentation of your new email environment, train your IT team and end users to get them ramped up quickly on Microsoft Exchange 2010, and offer ongoing management consulting and engineering help. Progent can also assist you to migrate from Exchange 2010 to Exchange 2013 or Exchange Server 2016.

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  • Work from Home Employees Allentown Assistance - Network Security Solutions Assistance Allentown Pennsylvania, US Offsite Workforce Expertise nearby Allentown - Endpoint Security Systems Consulting and Support Services Allentown Bethlehem Easton
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  • Tracking Service Costs Remote Support
    Services Documentation On-site Support

    Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all delivered services. Unlike some freelance consultants or local service firms who offer minimal documentation or details of services done, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the support reports transmitted by every consultant to each client. The discipline of detailing and organizing support activity allows more effective support and avoids a slew of common misfortunes such as when a service client is virtually held hostage to a consultant who wonít let go of the keys to the kingdom.

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    VMware's NSX network virtualization technology allows you to build entire networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high degree of automation regardless of the hardware making up the basic network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also enables non-disruptive testing for disaster recovery, updates and fixes and can generate audit reports to verify full service restoration, validate SLAs and demonstrate compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly restore the complete logical network topology at the recovery datacenter. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist your organization to design, deploy, test and manage a disaster recovery system based on VMware SRM and VMware NSX.

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  • Expert Microsoft Certified Lync Server 2013 disaster recovery Consulting
    Lync Server 2013 Front End Pool Pairing Specialist

    Lync Server 2013, rebranded Skype for Business, allows organizations of any size to create a manageable and secure communications environment that supports the modern BYOD computing style with instant messaging (IM), presence, audio/video and web conferencing with application sharing, and both IP and PSTN telephony enabled for a wide range of stationary PCs and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and system integrators can assist you to assess the advantages of Lync Server 2013, create an on-premises, cloud-based (via Lync Online) or mixed topology suitable for your present and long-term goals, implement Lync 2013 so as to speed up your return on investment, and provide custom webinar and onsite training to your management team and end users. Progent offers in-depth expertise in key components of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync 2013 with key Office and Microsoft 365 applications such as Outlook clients and PowerPoint.

  • macOS and OS X IT Consultants Mac Technical Consultant
  • network piloting Lab Consultants Specialists Herakles Data Center Test Lab

  • Microsoft Exchange 2010 Upgrade Engineers
    Exchange 2007 to Exchange 2010 Upgrade Consulting Services

    Progent offers comprehensive support for every phase of your Microsoft Exchange 2010 upgrade with services that include end-to-end project management services, site readiness preparation, project planning, cost estimates of new software and equipment needed, suggested sourcing, system verification at client location or at Progent's test lab, managing transitional coexistence between Exchange 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the previous servers, and training for customer's support group and end users.

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  • 24-7 SCDPM 2012 and Hyper-V Integration Support
    SCDPM 2012 Remote Technical Support

    Progent's Microsoft-certified consultants offer remote or in-person expertise to assist organizations of all sizes to plan, deploy, administer, and repair a backup/restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from older versions of Data Protection Manager or from a different backup/recovery system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid environments. Progent offers as-needed support for fixing especially challenging issues, or full project management services. Progent's consultants can also help your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.

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