UNIX and Linux Remote Emergency Help for
Allentown Small Business Networks
For small companies in Allentown Pennsylvania, Progent offers help for information systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a combination of UNIX-family systems and Microsoft technology. Progent has delivered online support to companies in every state in the United States. (Refer to Progent's client recommendations). Progent also can furnish the consultation Cisco CCIE engineers for challenging connectivity issues, plus the services of CISA and CISSP-accredited security consultants to help with advanced security design and business continuity planning.
Progent's online technical support engineers represent excellent leverage due to the fact that they have the real-world background and the sophisticated technology to resolve the majority of information system issues rapidly. Efficient support reduces direct costs since service calls take up a smaller number of billable minutes. Online help also avoids the expense of dispatching a consultant to your office. Your company benefits additionally in indirect expenses by reducing or avoiding network downtime and associated losses due to business discontinuity, upset customers and vendors, idle employees, and distracted executives.
Progent's pricing model for remote support is structured to stretch your network support dollar. Progent bills by the minute for telephone-based assistance, so you are invoiced just for the services that you receive. In contrast to typical online service companies, Progent asks for no initialization surcharge or minimum fees. Progent's per-minute billing unit and clean policy for billing eliminate scenarios where quick solutions manage to end up as big bills. Progent's penchant for solving problems quickly translates into your company conserving money.
Progent's Remote Service Technologies
Through years of experience, Progent has refined a set of optimized technologies and field-proven methodologies which permit the maximum level of efficiency for online consulting and repair for small and midsize business information networks. Progent offers secure Virtual Private Network support for gateways from a variety of leading companies such as Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Secure VPN connectivity allows the consultants of Progent's Technical Response Center to access your environment without violating network security.
Progent's highly evolved technical support reporting application maintains thorough documentation for all support that Progent's customers have received. Progent's staff engineers have the benefit of the records of all help provided to each Progent client by every engineer. This history of problems and fixes is stored as a readily exploitable internal database that permits Progent's remote technical experts to share their knowledge company-wide to make sure that the value of Progent's support services grows over time. Progent's high-level certifications and working associations with major technology companies such as Cisco and Microsoft make available additional vast technical support knowledge bases and permit priority access to manufacturers' in-house product engineers with the result that Progent's remote service experts are able to find the most efficient resolutions in the least time.
Get Remote UNIX, Linux, Sun Solaris, or macOS and OS X Technical Help from Progent
To get started with Progent's phone services in Allentown Pennsylvania or to learn additional information about Progent's online support options, call Progent at
Online Technical Support Services Available from Progent
Progent's online network support engineers have credentials in an extensive array of products and technologies. This broad range of capability allows Progent's engineers to manage virtually any problem that may take place in a small or midsize company network. Certificates earned by Progent support experts in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support consultants include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), CCVP, and Design Associate.
To support clients with multi-OS networks, Progent also provides the support of engineers who have advanced Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include CISM consultants, CISSP network security specialists, and CISSP-ISSAP consultants.
Remote technical support services available from Progent to companies in Allentown include:
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UNIX/Linux, Sun Solaris, and Apple macOS and OS X Expertise
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online support services cover a broad spectrum of computer technology such as system infrastructure, email solutions, system and operational security, UNIX/Linux and Microsoft Windows integration, virtual server products for server consolidation and simplified management, and migration from legacy systems to the latest Windows or Linux environments. Progent's team-based methodology for solving technical issues enables quick escalation, when required, to consultants with task-relevant expertise to tackle challenging situations. This accelerates repair of critical problems, reduces lost productivity, and cuts service costs.Progent's UNIX and Linux consultants can offer urgent phone-based assistance for resolving anomalies within UNIX/Linux networks powered by popular variants of UNIX including:
- macOS and OS X
- Sun Solaris
- IBM AIX OS
- HP-UX
- BSD
- SCO UNIX
- SGI/Irix
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware
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Talk to a Cisco CCIE for Complex Infrastructure Problem Solving
The Cisco CCIE credential is the premier accreditation for network consultants, and validates a consultant's network technology knowledge at the master level. Cisco CCIEs can handle even the most stubborn challenges surrounding network infrastructure design, deployment, management, protection, and troubleshooting. Cisco qualified CCIEs work on a privileged basis with Cisco's in-house support staff in isolating anomalies with IOS network management tools and coming up with alternate approaches or identifying software updates. CCIEs provide excellent value because their depth of experience enables them to find solutions for the most intractable problems quickly. In common cases, less seasoned engineers can struggle for hours or even days with the same tasks that a Cisco-qualified CCIE can dispose of in minutes.
Few consulting providers make CCIEs accessible to support small and mid-size companies. Progent can provide fast phone access to a Cisco authorized CCIE so you can get timely support for complex network issues that are hurting worker productivity but are not within the comfort zone of your regular IT support resources. Progent's Cisco-qualified CCIE consultants can communicate with your computer system using the latest on-line troubleshooting tools to perform fast, secure, and affordable analysis and remediation.
Progent's Cisco-qualified CCIEs can provide expertise in all of Cisco's popular selection of infrastructure products such as PIX Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Modules, protected broadband and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed APs, wired and wireless Voice phones and systems, Catalyst Series switches, plus VPN solutions.
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Authorized MS Windows Support
Progent's Microsoft-premier remote support engineers can deliver computer system troubleshooting and IT support for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your business the expertise of support engineers who can help your company with a broad range of platform support services including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 installation,
MS Exchange Server 2019 deployment,
MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 consulting,
Exchange 2010 maintenance,
SharePoint Server 2016 migration and hybrid integration expertise,
SharePoint 2019 design and configuration, Microsoft Teams consulting, Skype for Business Server planning and deployment support, Microsoft Lync Server integration and Microsoft Communications Server 2007 troubleshooting, Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager network monitoring and reporting,
Project Server planning,
Small Business Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Progent in addition can deliver a full range of online PC desktop consulting and support services such as Windows 7 integration, moving to 64-bit workstation software, configuring Office 2010, and automating desktop configuration.
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CISSP, ISSAP, and CISM Premier Network Security Specialists
Progent's certified CISM and CISSP network security engineers offer a variety of security services that can strengthen the immunity of your UNIX, Linux, Solaris, Mac or Microsoft Windows network against assaults or help you to recuperate rapidly after a serious breach. Security solutions available from Progent cover comprehensive security audits using tools such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Hydra; rapid cleanup after malicious assaults; installing firewalls; designing secure mechanisms for remote and mobile communication; defending your messaging system from spam and directory harvest attacks; and instituting round-the-clock network monitoring.
- Hybrid Cloud Integration
Progent can provide expert online support services to help organizations of any size connect their IT infrastructure with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can help your IT team to design and manage cost-effective environments that support Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid network models that utilize physical IT assets along with cloud services. To help you to integrate cloud services with networks, Progent offers a variety of cloud migration support services that include Microsoft 365 Exchange Online integration with on-premises Exchange, Microsoft Azure hybrid cloud solutions, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service programming and debugging, and Google Cloud integration consulting. Progent has more than 20 years of background providing advanced consulting expertise online, and Progent can help you complete your cloud migration initiatives quickly and within your budget.
Progent can provide the services of seasoned remote consulting professionals for contract projects that small businesses frequently need. Billing charges for ongoing consulting projects are set according to the level of expertise of the engineers required. Progent's experience with these important areas of information technology enables customers to complete major initiatives economically and on schedule. Progent's special online consulting services include:
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Help Desk Services
Progent's Help Desk Call Center service options for small businesses with networks based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk support services, and Call Center consulting. Progent's Standard Help Desk Call Center services are well suited for smaller companies who lack the budget to build and maintain an in-house Help Desk but who want fast communication with a reliable Help Desk Call Center with proficient phone support plus the technical depth to escalate complex tasks to high-level consultants.Progent's Help Desk sharing services allow your business to split the load for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution built around the leading professional services automation (PSA) tool for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Progent's Call Center consulting support can assist you in creating an effective new Call Center or improving your established one, identifying or enhancing Call Center application software to handle the unique requirements of your business, or providing temporary online personnel to work with your internal Help Desk team to handle high-demand events like software migrations, mass upgrades, or rolling out new applications.
Progent's Call Center staff of seasoned network consultants provides your clients in Allentown Pennsylvania fast assistance from an efficient support group with extensive background providing phone help and online repair service for IT systems powered by UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's focus is to earn the Help Desk Call Center perception as a crucial enabler of company success, and Progent's aim is to fix instead of simply track technical problems.
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Business Applications Services: Education, Programming, and Integration
Progent's Applications Consulting staff can supply phone-based professional consulting expertise and training in specific application areas including ERP, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also can provide consulting, custom development, and training for Microsoft applications including Microsoft CRM, MS Office Project, Word, and Microsoft Office Excel. To learn additional information concerning Progent's expertise, customization, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.Progent's Apple Mac professionals can nurture the imaginative aspect of Macintosh computing by offering phone-based consulting services and training in graphics, audio, and motion video. Progent's support professionals can provide assistance in a variety of Macintosh programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also help you with specific jobs such as scanning or digitizing audio or video or establishing an audio/video production facility.
Online Network Monitoring Support
Progent can provide businesses in Allentown Pennsylvania remote computer system monitoring support powered by MS Operations Manager IT infrastructure monitoring and reporting, adapted by Progent for your business so that your IT support is proactive and automated. By uncovering emerging issues before they evolve into full-scale emergencies, proactive monitoring can minimize stressful and costly information system crises. Progent can also assist with server and infrastructure monitoring utilities such as Nagios and MRTG to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X networks, Windows systems, or environments based on a combination of OS platforms.
To contact Progent about emergency phone-based help with UNIX/Linux, Sun Solaris, or macOS and OS X environments, visit Progent's Emergency Remote Help, call
Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.
| City | Address | Phone | Link |
| Allentown | 1275 Glenlivet Drive, Suite 100 Allentown, PA 18106 United States |
(484) 656-7222 | Allentown Network Support Services |
| Harrisburg | 2225 Sycamore Street Harrisburg, PA 17111 United States |
(717) 999-2880 | Harrisburg Network Support Services |
| Philadelphia | 1735 Market Street, Suite 3750 Philadelphia, PA 19103 United States |
(267) 592-4430 | Philadelphia Network Support Services |
| Wilmington | 1521 Concord Pike (US 202) Wilmington, DE 19803 United States |
(302) 425-9800 | Wilmington Network Support Services |
An index of content::
Microsoft Virtual Machines Remote Technical Support
Largest MS Microsoft Virtual Server Consultant Services
Microsoft Virtual Server, hosted on the Microsoft Windows Server operating system and powered by software originally produced by Connectix, delivers the performance needed to carry out server consolidation, software migration, and server isolation projects via virtualization techniques in an enterprise-ready computing network with high scalability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at companies who want to improve operational efficiency in application programming and testing, migration from outdated mission-critical software, and server consolidation. Progent's skilled Virtual Server consultants can assist your business to assess and deploy MS Virtual Server 2005.
Enterprise hybrid cloud integration Technology Professional
24-Hour Multiple cloud management Consulting
Progent can help your IT team to design and administer hybrid environments that support Windows and Linux systems and apps in both cloud-centric solutions or in hybrid architectures that combine on-premises IT assets along with one or more cloud services. To help you to incorporate cloud services with networks, Progent offers a range of public cloud integration support services that include Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of experience providing advanced consulting expertise online, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.
Avaddon ransomware hot line Consulting Services
Snatch ransomware hot line Consulting
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to halt the progress of an active ransomware attack. Call 800-462-8800
24/7 Data Protection Manager 2016 and Windows Server 2016 Engineer
Microsoft Certified Expert Remote Consulting Data Protection Manager 2016 Protection Groups
System Center 2016 Data Protection Manager offers near-continuous backup and easy recovery functions for Microsoft networks. SCDPM 2016 delivers application-sensitive backup for key platforms such as Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs running on Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to plan, implement, administer, and troubleshoot an enterprise-wide backup/recovery solution built around Data Protection Manager 2016. Progent can help you to migrate from a previous version of DPM or from an outdated system, and Progent can tune your DPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployments. Progent offers online or onsite consulting expertise and can provide as-needed expertise to resolve technical bottlenecks or deliver end-to-end project management support to make sure you finish your Data Protection Manager 2016 initiative on schedule and on budget.
Meraki AP IT Services
CCNP Expert Certified Wireless AP Technology Consulting
Progent's Cisco-certified Wi-Fi integration consulting experts can assist you to deploy, administer, and debug Cisco Wi-Fi devices including Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
SentinelOne Endpoint Protection Consultant
SentinelOne Singularity Complete Integration Consultants
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management platform that includes machine learning technology and advanced services to provide cutting-edge endpoint detection and response (EDR).
Integration Forefront TMG Firewall
Microsoft Forefront TMG IT Consultants
Microsoft Forefront TMG 2010 is based on the powerful security technologies of Internet Security and Acceleration Server 2006 and provides a centrally administered Internet gateway that delivers a one-server platform for a variety of security features including an application layer and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, VPN control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway includes advanced web security reporting features, permits custom reports generated by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual machine to lower costs and improve availability. Progent's Microsoft consultants can help your company to plan and carry out test and production deployments; interface Microsoft Forefront TMG 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and deliver continuing support and troubleshooting. Progent can also help your organization to migrate economically to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
24/7/365 Consulting Services ransomware cleanup and file restore
Nephilim ransomware recovery Engineers
Progent's seasoned ransomware recovery experts can help you to restore an IT network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Project Server Developer Firm
Project Web Access Design Firm
Progent's Microsoft consultants can provide advanced support in deploying, using and debugging any edition of Project, Project Server, and Microsoft Project Online and can deliver a broad range of cost-effective online consulting services based on industry best practices to assist organizations of all sizes to get all the benefits of this powerful platform. Support services available from Progent include solution planning, installation and migration, strategies for secure file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training classes.
Home Based Network Professional Employment Opportunities
Home Based Cisco Consultant Work From Home Job
Progent believes that a well architected and implemented information system can be a crucial factor for accelerating a firm's growth, and we follow this belief in our own network environment. Progent has created a zero-downtime virtual office network that enables Progent's in-house engineers and certified contractors to deliver fast and effective service, cooperate closely on challenging projects, and experience career and personal growth by acting as a member of a dynamic company culture of self motivation and freedom.
ASA 5500-X Firewall with Firepower Specialist
Online Support Cisco firewall IPS
Progent's experienced Cisco network security consultants offer expert PIX Firewall and ASA Firewall consulting support including architecture, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from compact, easy-to-install desktop appliances for small and home businesses to modular enterprise-class products, Cisco PIX Firewall and ASA Firewalls offer a high level of protection, high throughput, and high availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, eliminating common OS-specific security gaps.
Citrix for Hyper-V Specialist
Top Quality Consulting Citrix Disaster Recovery
Progent's Citrix consultants can assist you to evaluate the potential strategic value of the available editions of Citrix Essentials for Hyper-V, help you to use Citrix management utilities in your Hyper-V environment, and show you how you can use Citrix Essentials to enhance the responsiveness, availability, consistency, and fault tolerance of your virtual environment while lowering the cost of resources and operations and streamlining management tasks.
Networking Support Microsoft Desktop
Microsoft Desktop Technician
Progent can provide a variety of low-cost online and on-premises consulting services to assist you to configure, manage, and debug desktops and mobile devices powered by Microsoft Windows, Apple macOS/OS X, iOS, Android, or Linux.
SharePoint Server 2019 Specialists
Network Consultant SharePoint 2019 NGSC
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide affordable online and on-premises consulting, application development, and troubleshooting services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist customers design and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based resources into a cohesive information management solution.
Microsoft Dynamics GP ERP Network Engineer
Dynamics GP/Great Plains Online Consulting
Progent can help you prepare and execute an efficient move to Microsoft Dynamics GP/Great Plains so that you retain your information, improve your security, enhance your analytics, take complete advantage of Microsoft Office integration, and minimize business interruption by creating and executing a sensible migration plan. Progent can also help train new Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports consulting, FRx programming, and Microsoft Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce custom business applications and eCommerce solutions that work transparently with Microsoft Dynamics GP/Great Plains.
MongoLock ransomware recovery Consulting
Engineer ransomware removal and recovery
Progent's seasoned ransomware recovery consultants can assist you to restore a network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
WatchGuard Firebox Security Consultancies
WatchGuard Firebox M-Series Firewall Consultant
Progent provides support services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and manage a WatchGuard Firewall appliance that aligns with your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewalls or migrate smoothly to modern WatchGuard firewall solutions.
Microsoft Operations Manager Support Outsourcing
CISM Security Security 24x7 Network Help and Support
Remote continuous network monitoring, proactive alerts, and periodic analytical reporting are crucial to maintaining the proper operation of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management technology has advanced to the point that businesses of any size can get a degree of network stability that was once reserved for large enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions delivered as economical service packages created to help your company to detect and fix a most IT network issues before they can hurt your business.
Office 365 Outlook Integration On-site Technical Support
Help and Support Microsoft 365 PowerPoint Integration
Progent can help your business to evaluate the many subscription options available with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 so you realize top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS, and Linux software. Progent can also assist you to build and maintain hybrid solutions that seamlessly integrate on-premises and cloud products and services.
Professional Remote Workforce
Call Desk for at Home Workforce Remote Technical Support
Progent has 20 years of background assisting small and mid-size businesses to design, implement, optimize, manage, and troubleshoot computer networks that incorporate teleworkers.
Fortinet Firewall Web Filtering Support and Setup
Fortinet 30 Series Firewalls Network Consulting
Fortinet next-generation firewalls (NGFWs) are industry leaders in offering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can help your business to integrate your Fortinet FortiGate security appliances to safeguard your IT resources at the network perimeter, within the data center, at branches, and in the cloud.
Small Business Network Consulting Companies Windows 7 64-bit Upgrade
Technology Consulting Windows 7 64-bit Upgrade
Progent's Microsoft certified consultants can help your company to pilot
Patch management services Consultancy
Wi-Fi controllers patch management Engineer
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Windows 11 Installation Online Troubleshooting
24/7 Troubleshooting Windows 11 Training
Progent's Microsoft-certified Windows 11 consulting experts can provide a range of services for Windows 11 including cloud integration, mobile device management and synchronization, telecommuter access, data and identity security, automated deployment, and Help Desk support services.
Anti-Virus Consulting
Anti-Spam Consulting
E-Mail Guard by Postini offers continually upgraded spam and virus blocking, content filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and service specialist. If your organization is too small to qualify for a regular Postini license, you can still have the use of Postini's Perimeter Management technology via Progent's E-Mail Guard spam filtering and antivirus aggregation program. Progent's expert e-mail protection consultants can help you create an email protection strategy that incorporates spam filtering and antivirus technologies and processes.
Wi-Fi Network Onsite Technical Support
Professionals WiFi 6/6E Management
Progent can show you how to plan, configure, manage, and troubleshoot a viable Wireless LAN infrastructure, recommend appropriate components, and integrate access points, bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also help you create a thorough 802.11ac wireless system security strategy that is well aligned with the security strategy for your entire business network.
SQL Server 2017 Cybersecurity Support Services
SQL Server 2017 Application Migration Onsite Technical Support
Progent's Microsoft-certified SQL Server 2017 experts can assist you to plan and carry out an efficient upgrade from your existing SQL Server databases and applications to SQL Server 2017.
Microsoft 365 Mac Integration Support Services
Microsoft 365 OneDrive Integration Integration Services
Progent can assist you to evaluate the wealth of subscription plans available with Microsoft 365, previously called Office 365, and configure your network with Microsoft 365 so you derive top business value. Progent supports multi-vendor environments that include Windows, macOS, and Linux technology. Progent can also assist you to build and maintain hybrid solutions that transparently integrate on-premises and cloud-based products and services.
IT Services Microsoft Windows 2008 R2
Microsoft Windows 2008 R2 Technology Consulting Services
Windows Server 2008 is an important step forward in making IT systems more secure and fault tolerant, easier to virtualize and manage, faster, and able to provide a better environment for web publishing. Progent can help your business get the most from the improvements incorporated into Windows Server 2008 by providing Microsoft-certified consulting, support, training, staffing, network monitoring, and security engineering expertise.
Biggest Ekahau Wi-Fi Site Debugging Integration Services
Ekahau Wi-Fi Site Survey and Design Onsite Technical Support
Progent's Ekahau-certified Wi-Fi consultants can assist you to design, deploy, enhance, manage and debug a Wi-Fi network optimized for your building. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF analysis.
CRISC Certified Risk and Information Systems Control Consultancy
24-7 CRISC Certified Risk and Information Systems Control Manager Consultants
Progent offers the guidance of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management strategy following leading practices identified by CRISC and geared to match your company's risk tolerance, business goals, and IT budget.
After Hours Carrier Routing System IT Services
ISR 1100 Router Configuration
Cisco offers an extensive array of routers that includes appliances designed to provide the protection, performance, and reliability demanded by organizations from small offices to global enterprises. Cisco routers feature support for redundancy, transparent failover, and backup power for improved fault tolerance and network uptime. Progent can help you choose and configure Cisco routers to build a solid infrastructure for your network and to make it economical to grow as you support new users, open new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS platform, including Cisco's 800 series of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Series Routers.
Remote Technical Support Meraki WiFi 6 Access Point Upgrade
Meraki WiFi 6 Access Point Upgrade Computer Consultant
Progent's Meraki Wi-Fi access point consultants provide remote and onsite support to assist businesses of any size to design, install, manage, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist you to configure and manage Meraki-based wireless networks for sites that can range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology including switches, ASR routers and ASA firewalls to build a seamless ecosystem that delivers the same connectivity, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi clients irrespective of their location or device.
Upgrade Windows Server 2000
Windows 2000 Server IT Services
Progent's certified Windows 2000 consultants can show you how to optimize the functionality of your current Windows 2K Servers and can streamline system management, provide tech support and repair, and strengthen security. Progent can also show you how to create, rationalize, and execute a plan to migrate from Microsoft Windows Server 2K to Windows 2003 Server. Progent is expert in setting up test programs to reduce the technical risk associated with moving to Windows Server 2003 by uncovering potential hardware and application compatibility issues.
eCommerce Coder
Design Firms Great Plains
For custom application development, Progent can supply programming consultants to produce business applications in areas such as eCommerce, web site design, Microsoft Business Solutions packages including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Internet Information Services to build custom eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers experts in a wide array of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Computer Consultant Cisco ASA Firewall with Firepower
ASA Firewalls with Firepower Help and Support
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer unified management of modern security features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to plan and carry out an efficient migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's subscription-based security services to build and centrally manage IT ecosystems that include local offices, data centers, and cloud resources.
System Center MOM Professionals
24/7/365 Technical Support MOM 2007
Medium-size businesses can enjoy all the advantages of System Center Operations Manager and have fast access to Progent's Microsoft and Cisco Premier IT support experts. With Progent's affordably priced network support packages, medium-size businesses can select a simple co-sourcing service program built around Operations Manager 2007 with network monitoring, automated warnings, in-depth reporting, Help Desk support, and online service. For businesses with line-of-business applications who need non-stop networking, Progent can provide a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft Operations Manager 2007 to offer medium-size company information systems world-class reliability, security and productivity.
SCCM 2007 Upgrade Engineer
SCCM 2007 Migration Support and Help
Progent can assist your business to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve security, and boost worker output by ensuring that critical applications are always up to date, managing licensing, and monitoring resource usage patterns so you can make smart buying choices. When you are set to update your SCCM 2007 change management ecosystem, Progent can assist you to prepare for and carry out a smooth migration to System Center 2012 Configuration Manager.
SCOM 2012 Fabric Monitoring IT Services
SCOM 2012 Migration Outsourcing
Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, enhancing and troubleshooting SCOM environments and can provide companies of all sizes advanced online or on-premises consulting support for SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network fabric as well as Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or onsite troubleshooting to help you to fix serious issues uncovered by Microsoft SCOM 2012.
Project Implementation Consultancy
Project Design Tuning Consult
For enterprise project management support, Progent can provide the services of senior information technology experts with years of background in IT management, program development, and business process design for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management skills to assist enterprise customers adhere to best practices to ensure that strategic projects are successfully completed on schedule and on budget.
SQL 2008 Analysis Services Professionals
Technical Support MS SQL Server 2008
Microsoft SQL Server 2008 delivers indispensable, standardized tools to IT experts and information workers, reducing the difficulty of creating, deploying, administering, and accessing company information and analytical applications in environments ranging from mobile devices to corporate information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2008 require an IT consulting firm with real-world expertise and broad knowledge in designing and deploying data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
Support Desk Sharing Online Help
24 Hour IT Consultant Extended Service Desk
Progent's Standard Help Desk Services provide an end-to-end service desk solution that manages all aspects of online desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Support services are offered at a significant discount off Progent's normal desktop support rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve the most problems.
Support and Help Microsoft ISA 2004 Server
ISA 2004 Server Information Technology Consulting
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft ISA Server-based security solutions for information systems with many sites, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall consultants are available to assist your small business in planning and implementing an installation of ISA 2000 Server or ISA Server 2004 that meets your information protection needs without overly restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Lync Server 2013 security Consult
Professional Lync Server 2013 certificate management
Microsoft Lync Server 2013, renamed Skype for Business, enables businesses of any size to create a manageable and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing model with instant messaging, real-time presence, web meetings with application sharing, as well as IP and PSTN telephony across a broad assortment of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 experts and system architects can help your company to assess the business benefits of Lync Server 2013, design an on-premises, cloud-resident (with Microsoft Lync Online) or hybrid model appropriate for your present and long-term plans, deploy Lync 2013 so as to speed up your ROI, and deliver live online and on-premises training to your IT staff and users. Progent offers in-depth expertise in critical components of a Lync 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync Server 2013 with key Microsoft 365 applications such as Outlook and PowerPoint.
Online Troubleshooting Exchange 2013 Security
On-site Technical Support Exchange 2013 Data Loss Prevention
Microsoft Exchange 2013 incorporates significant improvements to the capabilities of Microsoft Exchange 2010 and introduces important innovations as well as a redesigned structure. These enhancements favorably impact key IT areas such as ease of administration, availability, security and compliance, operational costs, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange 2013, create an efficient test and rollout strategy, and train your IT team to manage your Exchange 2013 environment. Progent also offers affordable remote consulting and management services for Exchange 2013.
QTS Sacramento Colocation Center Consult
Professional QTS Sacramento Natomas Data Center
The QTS Colocation Center is located in the seismically-stable Natomas area of Sacramento, CA. If your company is now utilizing the QTS Sacramento data center as a colocation facility or if your company is planning on moving your main or offsite backup equipment to the Herakles data center, Progent offers a range of cost-effective services such as data center migration, equipment deployment and updates, infrastructure optimization, project management, virtualization expertise, offsite network monitoring, centralized system management, software development, disaster recovery/business continuity solutions, data security evaluation, and the use of the Progent Test Lab.
Top Configuration Service Reports
Service Reporting Computer Consultant
Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all billed support activities. Unlike many independent consultants or local service organizations who provide minimal documentation or specifics of services done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service documentation transmitted by each staff member to each client. The discipline of documenting and organizing support records results in more efficient support and avoids a variety of typical misfortunes such as when a service client is virtually held captive to a consultant who won't let go of the keys to the kingdom.
Blackberry Consultant
Microsoft Experts Windows Mobile Specialists
Progent's professionals provide experience in a variety of technologies related to mobile networking including system topology, wireless data synchronization, wireless protection, wireless e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless application programming. Progent's Microsoft certified experts can save your business time and money by using their wireless experience to show you how to choose and integrate mobile connectivity technologies that make sense for your business. Progent can also tune your IT infrastructure so that wireless data devices perform better.
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