UNIX, Linux, Sun Solaris, Mac OS X Phone-based Support Services for
Allentown Small Office Network Systems
For small companies located in Allentown Pennsylvania, Progent provides support for computer systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a mix of UNIX-family systems and Microsoft Windows technology. Progent has delivered online troubleshooting to businesses in all 50 states in the United States. (See Progent's client testimonials). Progent also can furnish the expertise of Cisco CCIE network specialists for complex infrastructure problems, plus the assistance of CISA and CISSP-certified security consultants to help with advanced security architecture and business continuity preparedness.
Progent's online technical support engineers offer exceptional value because they are equipped with the practical experience and the sophisticated technology to solve most information system problems quickly. This reduces direct costs since service calls take up a smaller number of chargeable consulting minutes. Online help also eliminates the expense of sending a consultant to your location. Your company saves additionally with incidental costs by minimizing or eliminating system outages and associated costs stemming from business discontinuity, disgruntled customers and vendors, unproductive employees, and de-focused management.
Progent's billing policy for remote support is designed to stretch your network support dollar. Progent charges on a per-minute basis for phone consulting, so you pay exclusively for the support that you receive. In contrast to typical online service firms, Progent requires no initialization surcharge or minimum job duration. Progent's per-minute granularity and simple model for pricing do away with situations where quick fixes manage to turn into large invoices. Progent's penchant for handling technical issues efficiently results in your business conserving money.
Progent's Online Support Technologies
Through years of experience, Progent has developed an arsenal of optimized technologies and field-proven methodologies that promote the maximum level of effectiveness for remote consulting and repair for small company information systems. Progent offers protected VPN support for gateways from multiple leading companies such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Protected VPN connectivity permits the consultants of Progent's Technical Response Center to connect to your company's environment without violating network security.
Progent's powerful customer support database application maintains detailed documentation for the service that Progent's clients have been provided. Progent's team engineers have the benefit of the history of all help delivered to every Progent client by any engineer. This archive of anomalies and resolutions is structured as an easily exploitable internal database that enables Progent's remote technical professionals to communicate their knowledge company-wide to make sure that the effectiveness of Progent's support services grows daily. Progent's advanced certifications and working associations with key technology companies including Cisco and Microsoft permit access to additional extensive technical knowledge bases and allow quick access to vendors' internal engineering staff so Progent's online consulting experts are able to arrive at optimal resolutions promptly.
Get Remote UNIX, Linux, Sun Solaris, or Apple macOS and OS X Computer Help from Progent
To get started with Progent's remote support in Allentown Pennsylvania or to find out more about Progent's online support programs, contact Progent at
Remote Network Support Services Provided by Progent
Progent's remote technical support experts possess certified skills in a comprehensive array of products and technologies. This wide range of capability allows Progent's engineers to tackle virtually any crisis likely to crop up in a small company network. Certificates awarded to Progent support experts in UNIX-family technologies include Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications owned by Progent technical support engineers include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional (CCVP), and Design Professional.
To support clients with multi-platform environments, Progent also provides the services of consultants with high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include CISM Engineers, CISSP-certified cybersecurity specialists, and CISSP-ISSAP engineers.
Remote technical support services provided by Progent to customers in Allentown include:
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UNIX/Linux, Solaris, and macOS and OS X Support Services
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online support services cover a wide spectrum of information technology such as system infrastructure, email systems, network and operational security, UNIX/Linux and Windows coexistence, VMware products for server economization and simplified management, and transitioning from older systems to the latest Windows or Linux-powered environments. Progent's group-oriented approach to solving network problems promotes quick escalation, when required, to engineers with task-relevant experience to tackle challenging situations. This expedites repair of critical problems, reduces network downtime, and cuts support costs.Progent's UNIX/Linux consultants can offer urgent online assistance for analyzing anomalies affecting UNIX, Linux, or Solaris systems based on popular derivatives of UNIX such as:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX Open UNIX
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO UNIX
- SGI/Irix
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware Linux
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Talk to a Cisco CCIE for High-level Network Problem Solving
The Cisco Certified Internetwork Expert certification is the top recognition for network engineers, and indicates an individual's technical knowledge at the expert level. CCIEs can handle even the most stubborn problems occurring in network infrastructure planning, integration, management, security, and repair. Cisco qualified CCIEs work with the highest priority with Cisco's in-house support staff in analyzing problems with IOS Software network administration utilities and coming up with alternate approaches or locating software patches. CCIEs provide exceptional cost-effectiveness since their depth of experience allows them to fix the most complex problems rapidly. In many instances, less qualified service providers can struggle for hours or even days with the same tasks that a Cisco CCIE can dispose of in a few minutes.
Few service firms make Cisco CCIEs accessible to support small and medium sized businesses. Progent offers fast telephone contact with a Cisco CCIE so you can receive timely support for severe network problems that are impacting worker productivity but are beyond the comfort zone of your regular IT service personnel. Progent's CCIE consultants can interface to your environment by means of state-of-the-art remote troubleshooting technology in order to perform quick, secure, and affordable analysis and remediation.
Progent's Cisco-qualified CCIEs offer assistance with the entire range of Cisco's top-selling selection of infrastructure devices such as PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst FWSM modules, secure broadband and integrated services routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, wired and wireless Voice systems, Catalyst switches, plus Virtual Private Network technology.
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Authorized MS Windows Expertise
Progent's Microsoft-premier remote service professionals offer computer system problem solving and IT help for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the expertise of consulting professionals who can assist your company with a broad range of technology support services including
Windows Server 2012 R2 integration,
Windows Server 2008 R2 installation,
Microsoft Exchange 2019 Server integration,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 configuration,
Microsoft Exchange 2010 monitoring and support,
SharePoint Server 2016 migration expertise,
SharePoint Server 2019 design and configuration, Microsoft Teams consulting, Microsoft Skype for Business planning and deployment consulting, Microsoft Lync Server integration and Microsoft Office Communications Server 2007 upgrade, Forefront TMG 2010 administration and ISA Server maintenance, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and development, and SQL Server 2014 consulting,
Systems Center Operations Manager resource monitoring,
Project Server and Server Online training,
SBS Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent also offers a broad array of online desktop services such as Microsoft Windows 7 migration, moving to 64-bit workstation software, configuring Office 2010, and automating Business Desktop Deployment.
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CISM and CISSP Premier Network Security Engineers
Progent's qualified CISM and CISSP network security consultants can provide a variety of system protection services that can enhance the immunity of your UNIX, Linux, Solaris, Mac or Windows environment against internal or external threats or assist you to recuperate quickly following a serious penetration. Security consulting services offered by Progent include: thorough security analysis utilizing utilities such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds tools and Netcat; rapid recovery from malicious assaults; configuring firewalls; building secure architectures for remote and mobile access; defending your messaging system from viruses, spam and directory harvest attacks; and establishing 24x7 network monitoring.
- Hybrid Cloud Solutions
Progent offers advanced online support to help companies of any size connect their networks with leading public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help you to design and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid network models that utilize on-premises IT assets as well as cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a variety of cloud integration services such as Office 365 Exchange Online integration with on-premises Exchange, Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud planning and integration expertise. Progent has more than two decades of background delivering high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.
Progent offers the services of world-class online consulting experts for contract projects that small businesses frequently need. Progent's charges for longer-term consulting projects are set based on the qualifications of the consultants required. Progent's experience with these important areas of information technology enables customers to execute major initiatives economically and on schedule. Progent's project-based remote engineering services include:
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Call Center Expertise
Progent's Help Desk programs for small and midsize organizations with environments based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Helpdesk process consulting. Progent's Standard Call Center services are ideal for small companies who don't have the budget to assemble and manage an internal Help Desk but who require quick response from an effective Call Center with professional telephone assistance plus the technical depth to escalate the most challenging trouble tickets to high-level consultants.Progent’s shared Help Desk services make it possible for your business to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent’s shared Help Desk service is an advanced support solution built around the leading PSA tool for handling service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Progent's Call Center consulting support can guide you in creating an efficient new Help Desk Call Center or improving your existing one, evaluating or enhancing Help Desk Call Center software products to handle the special needs of your company, or providing occasional online personnel to reinforce your existing Help Desk team to deal with unusually busy situations such as software transitions, mass updates, or installing brand new business software.
Progent's Call Center staff of experienced information technology consultants offers your customers in Allentown Pennsylvania quick access to a dependable technical support resource with substantial experience providing phone help and online repair service for IT systems powered by UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's mission is to give the Call Center recognition as a significant enabler of business performance, and Progent's intent is to solve and not merely record technical issues.
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Applications Support: Education, Custom Development, and Troubleshooting
Progent's Applications Experts Team can supply remote professional consulting expertise and education in key application fields including ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide expertise, customization, and education for popular Microsoft business applications such as CRM, Project, Microsoft Office Word, and Excel. To read additional information concerning Progent's consulting, custom development, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.Progent's Apple Mac experts can nurture the imaginative facets of Apple Mac computing by offering phone-based consulting support and education in imaging, audio, and motion video. Progent's support professionals offer assistance in a range of Macintosh creative tools such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also help you with common projects such as scanning or digitizing audio or video or configuring an audio/video post production studio.
Online Network Monitoring Services
Progent offers companies in Allentown Pennsylvania online network and server monitoring support based on Microsoft Operations Manager network monitoring and reporting, adapted by Progent to accommodate your environment so your IT maintenance is proactive rather than reactive. By uncovering possible trouble spots before they grow into crashes, remote monitoring can ward off disruptive and expensive information system failures. Progent can also assist with server and infrastructure monitoring tools like Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or macOS and OS X networks, Windows environments, or networks based on multiple platforms.
To contact Progent about emergency phone-based help with UNIX, Linux, Solaris, or Apple macOS and OS X environments, go to Progent's Nationwide Phone-Based Support, phone
Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.
| City | Address | Phone | Link |
| Allentown | 1275 Glenlivet Drive, Suite 100 Allentown, PA 18106 United States |
(484) 656-7222 | Allentown Network Support Services |
| Harrisburg | 2225 Sycamore Street Harrisburg, PA 17111 United States |
(717) 999-2880 | Harrisburg Network Support Services |
| Philadelphia | 1735 Market Street, Suite 3750 Philadelphia, PA 19103 United States |
(267) 592-4430 | Philadelphia Network Support Services |
| Wilmington | 1521 Concord Pike (US 202) Wilmington, DE 19803 United States |
(302) 425-9800 | Wilmington Network Support Services |
An index of content::
Technical Support Firms Texas
Mississippi Network Documentation
Progent’s Technical Response Center (TRC) offers national extended hours remote help for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts provide after-hours phone support and online direct computer connection to isolate and repair technical problems rapidly and economically. The scope of technical experience available from Progent's team of nationwide service engineers allows Progent to escalate even the most difficult problems to qualified specialists as required. For critical issues, the TRC tries to respond to your call for service within one hour.
Virtual Machine Manager Onsite Technical Support
Microsoft Experts SCVMM Planning Computer Consultant
Progent can assist organizations of any size to follow leading practices to set up SCVMM 2012 hosts and host groups, fabric, storage, and libraries; plan, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help you to move from an older version of SCVMM or from another virtualization management platform, and Progent can assist you to enhance and troubleshoot your current SCVMM 2012 environment so you realize maximum return on investment.
Cisco Switch Small Business Computer Consultants
Security Consulting Firms Cisco Switch
Progent can assist you to deploy Cisco's networking products to create a solid basis for your onsite, private cloud, or hybrid data center and streamline operations in key areas including compute and storage utilization, security and compliance, versatility, uptime, and disaster recovery.
Technology Consulting Services Core Routers
IOS Software Specialists
Cisco has developed a full product line of routers that includes appliances designed to deliver the protection, performance, and availability demanded by customers from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved reliability and network uptime. Progent can help you choose and configure Cisco routers to establish a solid foundation for your network and to make it easy to grow as you add new users, start new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a range of routers based on the Cisco IOS platform, such as Cisco's 800 family of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Series Routers.
Consulting Google Cloud Backup
Cisco and Microsoft Certified Expert Services Google GCP Cloud solutions
Progent offers affordable remote and onsite support to assist organizations of any size to migrate any part of their core network resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and enable access to Google's cutting edge machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including requirements analysis, readiness evaluation, architectural design and review, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
Aironet 3700 Access Point IT Consultant
Aironet Wireless AP Setup and Support
Progent's Cisco certified wireless networking consultants offer economical online and on-premises help for both end-of-life and current Wave 2 Aironet wireless APs and Progent can help your business to design and maintain Wi-Fi solutions that include indoor and outdoor/industrial Aironet APs.
Exchange 2019 Mailbox Server Technology Consulting
Exchange 2019 Hybrid Integation Professionals
Progent can help you in any facet of your migration to Exchange Server 2019 such as configuring Windows Server 2019 Core as a host for Exchange; designing HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Hyper-V; configuring hardware load balancing (HLB); configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook.
Remote Support 802.11ac Wi-Fi Network
Microsoft Certified 802.11ac Wi-Fi Network Consultants
Progent can help you design, deploy, manage, monitor, and troubleshoot a viable Wi-Fi network architecture, recommend sensible products, and configure wireless access points, bridges, antennas, wireless controllers, and other wireless products. Progent can also show you how to put together a thorough wireless system security strategy that is well integrated with the security strategy for your overall business network.
Sun Solaris Consultant Services
Consulting Services Sun Solaris
Progent's UNIX platform support services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise offers you a convenient one-stop source to show you how to build and maintain a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX, BSD, SCO UNIX and SGI/Irix or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Slackware.
Top Rated Infor SyteLine CloudSuite Shop Trak Engineers
Infor SyteLine CloudSuite Database Administration Consulting
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies more than a quarter century of experience assisting manufacturing and distribution companies to manage complex supply chains and streamline key processes to bring products to market fast and adhere to customer commitments consistently. Progent offers the skills of an ERP consultant with over two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide online or onsite consulting that can range from as-needed advice to end-to-end solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, training, and DBA services.
Immediate Consultants Wi-Fi Site Survey
Biggest Outsourcing Wireless Site Survey
Progent's Wi-Fi site survey services assist you to plan, implement and troubleshoot a Wi-Fi network optimized for your environment, providing your business a WLAN that delivers the reception, speed, density, security, and hand-off ability your business needs.
CRISC Certified Support Outsourcing
Open Now Risk Mitigation Consultants
Progent's disaster recovery planning and business continuity professionals can show you how to create a disaster recovery plan to prepare for an IT system catastrophe. Progent can show you how to create a comprehensive disaster recovery strategy that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, non-stop network solution that takes into account reliability issues covering a wide array of network technologies and procedures.
Microsoft Windows Server 2008 R2 Consultant Services
Windows Server 2008 Security Consulting Services
Progent's Microsoft-certified consultants can help you to calculate the benefits of Windows Server 2008 for your business, develop pilot programs and migration plans, install Windows Server 2008 with your network environment and workload, educate your IT staff how to run enhanced administration tools, and deliver ongoing consulting and technical support via affordable options including Helpdesk service and online technical assistance.
Office 20160 64-bit Integration Firms
Excel Sparklines IT Consulting
Progent's certified Office and Office 365 consultants can assist companies of any size to incorporate Office desktop and Office 365 applications such as Excel, Word, PowerPoint, Outlook, Access, Project and Publisher into a cohesive productivity solution that provides quick ROI and enables better business results. Progent can assist your company to integrate Office or Office 365 applications with one another and with additional key Microsoft platforms such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed locally or in the cloud. Progent can also help you to fix compatibility problems between various releases of Office desktop and offers live online instruction to individuals and teams.
SharePoint Online On-site Support
SharePoint 2013 eDiscovery Center Consultants
Progent has been providing SharePoint consulting services since the initial product was published over a a dozen years, and Progent has the breadth and depth of IT knowledge to help businesses of all sizes to design and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 apps that add substantial business benefit to your information network. Progent's Microsoft-certified consultants can help your company to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; determine if an in-house, online or hybrid deployment is most sensible for your busi9ness; and select the right edition of SharePoint 2013 for your applications. Progent offers full project management support or can help in specific jobs associated with your SharePoint 2013 migration.
OS X Remote Services
Engineers Mac Technical Support
Progent provides nationwide online phone support and consulting services for businesses who run Apple Mac networks or whose information systems include a mix of Apple macOS and OS X with Microsoft Windows technology. Progent's engineers offer Apple macOS and Mac OS X clients a range of services such as desktop assistance, migration to the latest edition of OS X from earlier versions of Apple macOS and OS X, plus expertise with Apple macOS and Mac OS X application software. Progent can also assist your business with iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Online technical support provides maximum leverage for your information technology budget by protecting user productivity and limiting the time billed for network analysis and repair. Sophisticated online access tools and experienced technicians and engineers combine to enable Progent to solve most IT issues without squandering time and money by going to your site. In the vast majority of cases your network issues can be remediated by telephone or through a mix of phone support and online network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISSP premier security specialists to assist you with the most difficult network problems.
Information Technology Consulting Windows Server 2012R2 Multitenancy
Windows 2012R2 Integration Services
Progent's Microsoft-certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop test systems and migration plans, optimize your network for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT management staff, develop a corporate-wide security strategy, automate IT administration, help with application development, and build and validate a DR/BC plan.
Technology Professional VMware vCenter Orchestrator
Services VMware vCenter Orchestrator
VMware's NSX network virtualization platform enables you to build complete logical networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high degree of automation regardless of the physical components making up the basic IP network. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also enables non-disruptive testing for site recovery, upgrades and fixes and can produce reports to verify full service restoration, validate SLAs and demonstrate DR compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly recover the complete virtualized network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help you to plan, deploy, test and maintain a DR solution powered by VMware Site Recovery Manager and VMware NSX.
Fortinet 90 Series Firewalls Integration Services
Fortinet Firewall Integration Consulting Services
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering top performance for SSL inspection. Progent's Fortinet firewall experts can assist you to configure your Fortinet security appliances to protect all your IT resources at the enterprise edge, within the data center, at branch locations, and in the cloud.
Microsoft Certified Expert Microsoft Firewall Online Support Services
Remote Support ISA Server
Progent’s Microsoft certified professionals provide small and midsize businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can protect your business system from attack by external and inside threats. Forefront TMG and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to detect many attacks that can get by ordinary firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through experienced planning and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can help your company to deploy Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.
Catalyst Wireless AP Professional
Catalyst Wireless AP Support Services
Progent's Cisco Catalyst Wi-Fi 6 WAP experts offer economical remote and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
MOM 2016 Specialists
Comprehensive Event Management Online Technical Support
Small to mid-sized businesses can now get all the benefits of Microsoft Operations Manager and also have quick access to Progent’s Microsoft and Cisco certified IT consulting professionals. With Progent's economically priced network support programs, mid-size businesses can select a simple co-sourcing service program built around Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager to provide small and midsize company networks enterprise-class reliability, protection and productivity.
Development Company Amazon AWS Machine Image
Amazon S3 disaster recovery Developer
Progent offers affordable remote consulting to assist businesses to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for scalable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design and review, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN connections and can show you how to create cloud-centric or hybrid cloud networking models that seamlessly integrate Amazon AWS cloud services. Progent offers as-needed support to assist you to overcome complex technical issues or Progent can provide comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on schedule and within budget.
Microsoft Exchange Server 2010 Migration Professionals
Exchange 2010 Upgrade Engineer
Progent offers comprehensive help for each step of your Microsoft Exchange 2010 upgrade including outsourced or co-sourced project management services, site readiness preparation, project planning, specification of all new software licenses and hardware required, suggested vendor sourcing, pilot verification at client location or at Progent's testing facility, setting up temporary coexistence of Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the previous servers, and webinar training for client's IT staff and users.
ASA 5580 Firewall Remote Support
Open Now On-site Technical Support ASA 5580 Firewall
Progent's Cisco CCIE-certified networking experts can assist your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, manage, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Online Troubleshooting Microsoft Proxy Server
Microsoft Experts Internet Security and Acceleration Server Remote Consulting
Progent's Microsoft-certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with multiple sites, remote workers, and mission-critical web applications. Progent's Microsoft Firewall experts can help your company in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your network security needs without adversely restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date editions of ISA Server.
Network Consultants Great Plains Accounting
Support and Setup Dynamics GP
Progent’s Microsoft certified consultants offer a variety of support services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting package and corporate management solution built, like all Microsoft accounting tools, on the scalable and popular foundation of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting products in the Dynamics GP line, offers an affordable solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Microsoft Dynamics GP is easy to deploy and configure, and with its segmented approach you are able to license only the functions you currently require, with the ability to expand clients and enlarge functionality in the future. Progent’s Microsoft Dynamics GP/Great Plains Software consulting engineers can show you how to install, configure and administer Microsoft Dynamics GP 2010 as well as older editions of Microsoft Dynamics GP.
Award Winning Lync Server 2013 dial plans Consultant Services
Top Quality Lync Server 2013 Web Apps Server Consultancy
Progent's Microsoft-certified consultants can help your company to assess the benefits of Lync Server for your business and can assist you to plan and execute a rollout of Lync Server 2010 that unifies the management of Instant Messaging and Presence and increases the productivity of your in-house staff, telecommuters, and smartphone users. Progent's consultant's can in addition help your company to perform a smooth upgrade to Lync Server 2010 from Office Communications Server or from Microsoft Live Communications Server, integrate Lync Server 2010 with Exchange Server, Microsoft SharePoint, and SQL Server, show you how you can use Microsoft Lync Server to improve the collaborative capabilities of Microsoft Office applications, and provide webinar training and continuing technical support for Microsoft Lync and other Microsoft platforms.
System Center 2007 Network Consultants
Microsoft System Center OpsMgr 2012 R2 Onsite Technical Support
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, enhancing and troubleshooting Microsoft SCOM solutions and can provide companies of all sizes advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure and Microsoft and third-party applications and services. Also, Progent can deliver responsive online or onsite technical support to assist you to remediate serious issues uncovered by System Center 2012 Operations Manager.
Computer Engineer Microsoft Operations Manager
Technology Consulting Services Operations Manager
Remote continuous network monitoring, proactive alerts, and actionable reports are vital to maintaining the proper operation of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of all sizes can afford a degree of network stability that was previously reserved for large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions delivered as economical service packages designed to help you to detect and fix a most network issues before they get big enough to disrupt productivity.
Network Security Consulting Enterprise Services Project Methodology
Software Consulting Firm Enterprise Services Project Methodology
In performing consulting tasks for corporate customers, Progent follows a phased methodology driven by defined milestones so as to achieve budgetary, scheduling and engineering targets while reducing business disruption. Progent's Enterprise Services Methodology follows accepted project management standards derived from the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, test models, design adjustments, and professional implementation. All facets are recorded to make available a detailed summary of technical services performed and to assist in downstream system support.
Microsoft SQL Server Applications Consulting
SQL Server Capacity Planning Programming Companies
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the fast creation of cutting-edge enterprise-class applications that can give your company a significant competitive edge. Microsoft SQL Server 2000 features core support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET platform.
SQL Server Management Studio Technical Support Services
SQL Server 2014 Resource Governance Support Services
SQL Server 2014 incorporates major enhancements in critical areas such as performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that works transparently with all types of applications including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and onsite services that include system design, configuration, administration, remediation, and application development services to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.
Cisco Firepower NGIPS Computer Consultant
Cisco Firepower NGIPS Computer Consultants
The current ASA 5500-X Family of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-premier CCIE network experts can assist your company to manage your current PIX or Cisco ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, integrate, optimize, administer and debug firewall environments based on ASA 5500-X firewalls with Firepower Services.
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