UNIX, Linux, Solaris, and Apple Mac OS X Remote Emergency Help for
Allentown Small Company Network Systems
For small businesses located in Allentown Pennsylvania, Progent provides help for information systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that feature a combination of UNIX-family systems and Microsoft Windows platforms. Progent has delivered online troubleshooting to businesses in all 50 states in the U.S. (Refer to Progent's client recommendations). Progent also offers the expertise of CCIE-qualified engineers for complex infrastructure issues, as well as the services of CISA and CISSP-certified security consultants to help with advanced security design and disaster recovery preparedness.
Progent's online technical support services represent excellent leverage due to the fact that they have the practical experience and the sophisticated technology to solve most network issues rapidly. Efficient support reduces direct expenses since service calls require fewer billable consulting minutes. Online support also avoids the expense of dispatching a consultant to your site. Your organization saves additionally in incidental costs by minimizing or avoiding system outages and related costs due to business disruption, upset clients, unproductive workers, and distracted management.
Progent's pricing model for online help is designed to maximize the impact of your IT service dollar. Progent bills by the minute for phone assistance, so you are billed only for the support that you receive. In contrast to many remote service organizations, Progent imposes no startup charge or minimum payments. Progent's per-minute billing unit and simple model for pricing save you from situations where speedy. minor solutions somehow end up as big invoices. Progent's penchant for handling problems efficiently translates into your company conserving money.
Progent's Online Service Technologies
Over the years, Progent has refined a set of optimized technologies and proven methodologies that permit the maximum degree of efficiency for remote engineering help and troubleshooting for small and midsize company information systems. Progent offers secure Virtual Private Network support for gateways from a variety of leading companies including Microsoft, Cisco, Juniper, Netscreen and Watchguard. Secure VPN access allows the experts of Progent's online support team to access your system remotely without compromising corporate security.
Progent's advanced technical support reporting application maintains thorough records for the service that Progent's clients have been provided. Progent's staff consultants have the benefit of the specifics of assistance provided to each Progent client by every Progent consultant. This history of problems and solutions is stored as a readily searchable proprietary database that allows Progent's online technical experts to communicate their knowledge company-wide to ensure that the efficiency of Progent's support services improves over time. Progent's advanced accreditations and close associations with major industry leaders including Cisco and Microsoft make available additional vast technical support knowledge bases and allow priority access to vendors' in-house support staff so Progent's remote service experts are able to determine the best resolutions promptly.
Get Online UNIX, Linux, Solaris, or Apple macOS and OS X Technical Support from Progent
To get started with Progent's remote services in Allentown Pennsylvania or to find out additional information about Progent's online support options, contact Progent at
Online Support Services Offered Progent
Progent's phone-based network support experts have advanced credentials in an extensive array of technologies. This wide range of IT skills enables Progent's engineers to handle almost any problem likely to crop up in a small business information system. Certificates held by Progent engineers in UNIX-family platforms include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications earned by Progent technical support engineers include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional (CCVP), and Design Associate.
To help customers with multi-platform networks, Progent also provides the services of consultants with advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include CISM Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional engineers.
Phone-based technical services available from Progent to companies in Allentown include:
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UNIX, Linux, Sun Solaris, and Apple macOS and OS X Expertise
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online support services cover a broad range of information technology including network infrastructure, messaging systems, network and process security, UNIX and Windows integration, virtual server technologies for server consolidation and simplified administration, and transitioning from older applications to current Windows or Linux-powered solutions. Progent's group-based methodology for solving network issues promotes fast escalation, if necessary, to consultants with task-relevant experience to tackle complex situations. This expedites solutions of critical problems, reduces network downtime, and cuts service costs.Progent's UNIX/Linux support engineers can provide emergency online help for diagnosing problems affecting UNIX, Linux, or Solaris systems based on popular versions of UNIX such as:
- Apple macOS and OS X
- Solaris
- IBM AIX
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO UNIX
- SGI/Irix
- RedHat
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
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Talk to a Cisco CCIE for High-level Network Troubleshooting
The Cisco Certified Internetwork Expert certification is the premier recognition for networking consultants, and validates an individual's networking knowledge at the expert level. CCIEs know how to deal with the most intractable issues surrounding network design, integration, management, security, and problem solving. Cisco CCIEs operate closely with Cisco's in-house product support engineers in isolating anomalies with IOS Software network management tools and developing workarounds or identifying software patches. Cisco CCIEs provide exceptional value since their deep experience enables them to find solutions for the most intractable problems quickly. In typical cases, less qualified engineers can wrestle for many hours or even days with the same problems that a Cisco-qualified CCIE can dispose of in a few minutes.
Few consulting organizations make Cisco-qualified CCIEs available to support small and medium sized businesses. Progent offers quick phone access to a Cisco authorized CCIE so your company can receive timely support for complex network issues that are lowering business efficiency but are not within the comfort zone of your ordinary computer support personnel. Progent's Cisco CCIE consultants can tie into your computer system via advanced on-line troubleshooting tools in order to perform efficient, safe, and economical analysis and repair.
Progent's Cisco-qualified CCIEs can provide consulting for the complete line of Cisco's industry-leading family of networking devices including PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst FWSM modules, secure high-speed and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed access points, VoIP systems, Catalyst switches, plus Virtual Private Network (VPN) solutions.
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Authorized MS Windows Experts
Progent's Microsoft-premier online service experts offer computer system troubleshooting and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the expertise of support engineers who can help your company with a wide range of platform support services such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 installation,
MS Exchange 2019 integration,
MS Exchange Server 2016 planning and deployment, Exchange Server 2013 configuration,
Microsoft Exchange 2010 monitoring and support,
SharePoint 2016 migration and hybrid deployment expertise,
SharePoint 2019 design and deployment, Microsoft Teams consulting, Skype for Business Server planning and deployment support, Lync Server 2013 management and Microsoft Communications Server troubleshooting, Forefront Threat Management Gateway management and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) system monitoring and reporting,
Project Server and Server Online planning,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Progent also can deliver a wide range of remote PC desktop support and troubleshooting services including Microsoft Windows 7 migration help, upgrading to 64-bit workstation applications, configuring Microsoft Office 2010, and streamlining desktop configuration.
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CISSP, ISSAP, and CISM Certified Network Security Consultants
Progent's accredited CISSP and ISSAP network security engineers can provide a variety of system protection services that can strengthen the defenses of your UNIX/Linux, Sun Solaris, Apple Mac or Windows environment against attacks or help your business to recuperate rapidly after a damaging breach. Security support services offered by Progent cover thorough security audits utilizing tools such as GFI LANguard NSS, AMAP Application Scanner, and products from Solar Winds tools and Hydra; fast recuperation from virus and worm assaults; setting up firewalls; designing secure techniques for remote and mobile communication; guarding your messaging infrastructure from viruses, spam and DHA attacks; and instituting round-the-clock network monitoring.
- Hybrid Cloud Solutions
Progent offers expert remote support to help organizations of all sizes integrate their information networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help you to design and manage cost-effective environments that can include Windows and Linux systems and applications in both cloud-only solutions or in hybrid topologies that combine local resources along with public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent can provide a variety of public cloud integration support services that include Microsoft 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) planning and integration expertise. Progent has over 20 years of experience providing high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent can provide the services of world-class remote consulting professionals for contract IT projects that small businesses frequently need. Progent's charges for ongoing consulting projects are set based on the qualifications of the engineers required. Progent's background in these special areas of information technology enables customers to execute critical initiatives within budget and on time. Progent's special online consulting solutions include:
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Call Center Support
Progent's Call Center service options for small and midsize companies with networks that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Helpdesk support services, and Help Desk process consulting. Progent's Standard Help Desk Call Center support services are a convenient solution for small organizations who lack the budget to create an in-house Help Desk but who require quick response from an efficient Call Center with professional telephone assistance plus the available expertise to escalate the most challenging problems to high-level engineers.Progent’s Help Desk Co-management services make it possible for your IT organization to split responsibilities for Help Desk services transparently between your IT staff and Progent's large roster of veteran technical support technicians and subject matter experts. Progent’s shared Help Desk service is an advanced service desk solution based on the leading PSA platform for handling end-user service requests, ticketing, accountability, progress tracking, and metrics.
Progent's Help Desk consulting support can assist you in building an effective new Call Center or revamping your existing one, identifying or modifying Help Desk software products to handle the special requirements of your company, or adding occasional phone support staff to reinforce your in-house Help Desk group to deal with high-demand situations such as software transitions, major upgrades, or rolling out new applications.
Progent's Call Center staff of experienced network professionals offers your customers in Allentown Pennsylvania immediate communication with an efficient network service group with substantial background providing phone support and remote repair service for computer environments based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's focus is to earn the Call Center the reputation as a key driver of business efficiency, and Progent's aim is to solve rather than just annotate network problems.
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Business Applications Services: Training, Programming, and Troubleshooting
Progent's Applications Consulting staff can supply phone-based and in-depth consulting expertise and training in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide consulting, custom development, and education for familiar Microsoft applications including Microsoft CRM, Microsoft Project, MS Word, and Office Excel. To find out more about Progent's expertise, customization, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.Progent's Mac consultants can support the creative aspect of Apple Mac systems by offering remote help services and training in imaging, sound, and video. Progent's consultants can provide assistance in a large selection of Macintosh creative tools such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and After Effects. Progent's Mac experts can also assist you with specific projects like scanning or digitizing audio/video or putting together an audio/video production lab.
Online Network Monitoring Support
Progent can provide companies in Allentown Pennsylvania online network and server monitoring support based on Microsoft System Center Operations Manager network monitoring, enhanced by Progent to suit your environment so that your computer support is proactive rather than reactive. By detecting potential trouble spots before they evolve into network outages, proactive monitoring can avoid disruptive and costly network crises. Progent can also assist with system monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft systems, or systems that support a mix of OS platforms.
To get in touch with Progent about urgent phone-based support with UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, visit Progent's Emergency Phone-Based Help, phone
Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.
| City | Address | Phone | Link |
| Allentown | 1275 Glenlivet Drive, Suite 100 Allentown, PA 18106 United States |
(484) 656-7222 | Allentown Network Support Services |
| Harrisburg | 2225 Sycamore Street Harrisburg, PA 17111 United States |
(717) 999-2880 | Harrisburg Network Support Services |
| Philadelphia | 1735 Market Street, Suite 3750 Philadelphia, PA 19103 United States |
(267) 592-4430 | Philadelphia Network Support Services |
| Wilmington | 1521 Concord Pike (US 202) Wilmington, DE 19803 United States |
(302) 425-9800 | Wilmington Network Support Services |
An index of content::
OS X Technical Support Services
OS X Technical Support Consulting Services
Progent provides nationwide remote technical support and troubleshooting services for companies who operate Apple Mac environments or whose IT systems feature a mix of macOS and Mac OS X with Microsoft Windows technology. Progent's experts can provide Apple macOS and OS X clients a variety of IT services including desktop assistance, migration to the current version of Mac OS X from legacy versions of Apple macOS and Mac OS X, plus help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Online technical support offers optimum leverage for your information technology budget by preserving user efficiency and shortening the hours charged for computer analysis and repair. Advanced remote support tools and skilled service specialists and engineers combine to enable Progent to handle most IT problems without wasting time and expense by going to your site. In the vast majority of cases your IT issues can be remediated by telephone or via a combination of telephone help and remote network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISA premier security professionals to help with the most difficult system problems.
24x7 Apple macOS and Windows IT Consultant
Award Winning Windows and macOS coexistence Consulting
Progent's service specialists in Mac and Microsoft Windows technology can help you integrate Mac and Windows systems into seamless environments with resource sharing and workgroup support. Enabling productive cooperation among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and experience with Mac and Windows products. Progent's background in Windows and Macintosh consulting makes it possible to offer expert assistance to businesses that rely on these platforms to keep their competitive advantage. Progent can also assist you to interface Apple's iPhones and iPads with your Windows environment.
Private Clouds for Small Businesses Specialists
Best Private Cloud Integration Consultants
Progent’s private cloud hosting enables small and midsize businesses to run key applications such as Microsoft SQL and Exchange from a secure Tier III data center facility on fault-tolerant hardware with geographically separate data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for backup and restoration. You can take advantage of Progent’s private cloud hosting service to eliminate large investments in the purchase, maintenance, and management of network equipment and data center facilities while achieving the highest levels of system reliability and physical security.
Endpoint patch management Consultant Services
Printer firmware patch management Consulting
Progent's managed services for patch management provide businesses of all sizes a flexible and affordable alternative for evaluating, testing, scheduling, implementing, and tracking updates to your servers, endpoint devices printers, network infrastructure appliances such as switches and wireless APs, and Internet-of-Things (IoT) devices like alarms and health monitors.
Microsoft Project Server Programming Firm
Microsoft Project Server Reporting Engineers
Progent's Microsoft-certified engineers can provide in-depth expertise in deploying, managing and troubleshooting any edition of Project Server and can provide a broad range of affordable remote consulting services following proven best practices to help organizations of all sizes to get all the advantages of this leading platform. Services available from Progent include system planning, installation and migration, setting up safe collaboration among onsite and offsite users, network infrastructure optimization, and customized online training classes.
Remote Security Services UNIX
Solaris Cybersecurity Firms
If your company operates a Solaris network or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-premier consultants can help your whole organization in a broad array of security areas including security management practices, security architecture and models, access control systems and methodology, applications development security, operations security, hardware security, telecommunications, network and web security, and business continuity planning. CISM and ISSAP define the fundamental competencies and international standards of performance that network security managers are required to possess. These certification provide IT management the assurance that those who have earned their CISM or ISSAP qualification have the background and theory to deliver world-class security management and engineering help.
Cisco Certified Remote Computer Support Engineers
24x7 Support Support
For mid-size companies who need network support, Progent offers a variety of alternatives including local service, remote support, off-site Call Center, 24x7 support with remote network monitoring, emergency staffing, business relocation services, application development, and professional consultation. For midsize companies in California or other areas serviced by Progent's onsite consultants, Progent provides expert onsite help for fixing technical issues quickly and economically.
Windows and Linux Consulting Services
Open Now Windows, Linux, UNIX, Solaris Support Services
If your company computer system mixes Linux technology technology with MS Windows, Progent can assist you to incorporate your servers into a unified network that permits all your operating systems to coexist for easy administration, seamless information exchange, high availability, enhanced performance, and tight security. Progent's UNIX/Linux and Windows coexistence support offerings feature IT architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online network help and troubleshooting, in-person technical support, and Help Desk Call Center services.
Urgent Consultant Multi-factor Authentication
Award Winning Remote Consulting Duo Multi-factor Authentication
Progent's Duo managed services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Google Android, and other personal devices.
Microsoft Operations Manager Support
System Center MOM Services
Progent offers a variety of IT support bundles for small companies. These information technology outsourcing and network monitoring solutions are based on the anticipatory problem solving abilities of Microsoft Operations Manager 2007, a state-of-the-art network and IT management product that monitors the availability, throughput, and security of your network and identifies potential troubles before they can disrupt your network. With Progent's affordably priced IT support programs, small businesses can choose a basic co-sourcing service program built around Microsoft Operations Manager with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution.
ProSight DPS ECHO Backup and Recovery Services Integration Services
After Hours ProSight DPS ECHO Backup and Recovery Services Consultants
ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid restoration of critical data, apps and VMs that have become unavailable or damaged as a result of hardware failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your critical information.
Exchange 2007 Server Consultancy
Microsoft Exchange Online Troubleshooting
Progent's expert consultants can help you design and deploy an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids productivity disruption, reduces long-term support demands, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-location upgrades, Progent has the experience to finish your project quickly and economically. Progent's Exchange 2007 help, troubleshooting, and design services include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2007 that are in keeping with your business goals.
24x7 Juniper Junos J-Web Security Consultants
Juniper Junos Configuration Security Group
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Training Windows
Router Training
Progent practices knowledge transfer from Progent's consultants to clients. By teaching clients to resolve problems that are within their comfort zone, Progent can concentrate on delivering high-value skills where Progent has little competition. Medium-size companies who utilize familiar freelance consultants or who maintain internal IT staffs benefit when Progent passes on information about new technology and proven methodologies to make their networks more robust, secure, and efficient.
Windows Server 2008 Hyper-VI Professionals
Windows Server 2008 Security Remote Technical Support
Windows Server 2008 R2 offers outstanding levels of speed, protection, availability, expandability, and flexibility that accelerate output of on-site, branch office, and mobile users. Progent's Microsoft-certified experts can provide affordable remote engineering, technical support, and training services to help you to plan, implement, and manage Microsoft Windows Server 2008 R2 to add substantial strategic value to your network.
Top Quality Small Office IT Consulting Services
Small Office Information Technology Consulting
For small companies considering Progent's IT outsourcing, consulting, or troubleshooting services, call 800-993-9400 or e-mail information@progent.com.
Microsoft Office 2003 Upgrading
Design Company Microsoft
Progent’s IT outsourcing services offer affordable computer consulting for small organizations. Whether it includes designing system architecture, creating an internal Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or developing an on-line business application, outsourcing your IT engineering services can contain expenses and minimize risks, allowing network service expenses to increase in a more linear and controlled manner than is possible by building up a large, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a secure and highly available system foundation for your critical business software based on Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
CRISC Risk and Information Systems Control Specialists
Computer Security CRISC
Progent offers the services of a CRISC-certified risk management consultant to help you to design and implement an enterprise risk management (ERM) solution based on best practices promoted by CRISC and crafted to match your company's risk appetite, business goals, and budgetary guidelines.
ransomware cleanup and restore Professional
24-7 Services ransomware business recovery
Progent's proven ransomware recovery experts can assist you to rebuild an IT network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Best On-site Support Meraki and Nexus Switch
Award Winning Meraki Switch Stacking Network Engineer
Cisco's Meraki MS family of access and distribution switches are designed for sites that go from branch offices to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote expertise to help your company to plan and deploy a productive network solution that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-based management architecture, set up policies to maintain compliance, create and validate a disaster recovery strategy, and resolve technical issues associated with any facet of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a cohesive networking solution.
Small Business IT Outsourcing Consultant Services
Network Support Outsourcing Specialist
Progent is structured to provide comprehensive remote support for all technical areas associated with small company IT networks and offers a variety of vital, as-needed services including a temporary Chief Information Officer to offer advanced planning and negotiating capability, a Call Center for help desk services, proactive server monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management for critical projects such as site moves orOS upgrades, connectivity experts for designing fast and reliable infrastructure, certified security engineers to ensure information protection and compliance, disaster recovery experts to design and document business continuity strategies, and software programmers to write, customize, or repair mission-critical application programs.
VMware Site Recovery Manager Failback Engineer
VMware Cross vCenter NSX Services
VMware's market leading Site Recovery Manager is a component of VMware vCenter that allows you to orchestrate, automate and test a consistent runbook for restoring services rapidly following an outage. SRM provides centrally managed and automated disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also supports transparent testing for site recovery, upgrades and fixes and can generate reports to confirm complete service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to help you to design, configure, test and administer a DR solution powered by VMware Site Recovery Manager.
SCVMM 2012 and Windows Server 2012 Specialist
Online Support SCVMM 2012 Reporting
Progent's Microsoft-certified consultants can assist businesses of any size to adhere to leading practices to configure SCVMM 2012 hosts, networking, storage systems, and libraries; design, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help your company to upgrade from a legacy edition of System Center Virtual Machine Manager or from a third-party management platform, and Progent can help you to enhance and troubleshoot your existing SCVMM environment so you get maximum business value.
ProSight Windows Desktop Management Remote Technical Support
Desktop Monitoring and Reporting Network Consultants
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running efficiently by tracking the health of vital assets that drive your IT network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT personnel and your assigned Progent consultant so that all potential issues can be addressed before they have a chance to disrupt productivity.
High Availability Data Center Online Consulting
Top Ranked Internet Data Center Technology Professional
Progent's Data Center consultants can help you identify high availability data centers that meet the particular requirements of your company. High availability off-site data centers are particularly attractive to small businesses due to of their low cost and convenience in comparison to taking a do-it-yourself approach. Attempting to design an in-house data center with even a basic degree of fault tolerance is too costly for most small organizations. Progent is ready to show you how to reap all the advantages of high availability data centers and 24x7 colo sites by providing a full range of consulting and maintenance services.
Secure CISSP-ISSAP Certified
Security Architecture Services
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status as a result of rigorous testing and significant work with network security design. ISSAP consultants possess comprehensive understanding of access control systems and techniques, telecommunications and network security, cryptography, requirements analysis, BCP and disaster recovery, and physical security integration. Progent's ISSAP-premier security specialists can assist your business with all phases of secure network architecture.
SCOM 2012 R2 Technical Consultant
System Center OpsMgr 2012 Technology Consulting Services
Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, enhancing and repairing Microsoft SCOM solutions and can provide companies of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric and both Microsoft and third-party apps and services. Also, Progent can provide responsive remote or onsite troubleshooting to assist you to remediate serious issues uncovered by Microsoft SCOM 2012.
Consult Exchange Upgrade
Microsoft Exchange Server 2010 Upgrade Consultancy
Progent's Microsoft and Cisco-certified consulting engineers can help you to determine the benefits of Exchange 2010 for your company and can assist your IT staff to plan and carry out an efficient upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will offer quick return on investment by increasing your workers' efficiency, lowering the expense of equipment and service, streamlining management, and consolidating your key communications technologies.
IT Consultant Monitoring and Reporting
Consultant Microsoft Operations Manager
Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, optimizing and repairing System Center Operations Manager solutions and can provide companies of any size advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that delivers the performance and availability needed to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or onsite technical support to assist you to fix critical issues detected by SCOM 2012.
Consulting Services Remote Computer Support
Microsoft Experts Remote Consulting 24x7 Support
For mid-size companies looking for network consulting services, Progent offers an array of options including local service, remote assistance, off-site Help Desk, round-the-clock support with automatic network monitoring, temporary staff augmentation, business relocation support, software development, and expert consulting. For midsize companies in California or other regions covered by Progent's field engineers, Progent provides professional in-person help for solving technical problems quickly and affordably.
Exchange 2013 Collaboration Support
Network Consulting Exchange 2013 Outlook Web App
Microsoft Exchange 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important new features as well as a revamped structure. These improvements affect vital areas such as ease of administration, high availability (HA), security, cost of ownership, collaboration, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the possible business benefits of migrating to Exchange Server 2013, create an efficient test and rollout plan, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable online support and management services for Exchange 2013.
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