UNIX and Linux Phone-based Technical Support for
Allentown Small Business IT Networks
For small companies located in Allentown Pennsylvania, Progent offers help for networks based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a mix of UNIX and Windows platforms. Progent has delivered online support to companies in all 50 states in the United States. (Refer to Progent's client testimonials). In addition, Progent offers the consultation Cisco CCIE engineers for challenging infrastructure problems, as well as the services of CISSP-certified security engineers to handle advanced security design and business continuity planning.
Progent's online support engineers offer excellent leverage due to the fact that they have the practical experience and the sophisticated technology to resolve most network issues rapidly. This reduces immediate costs since solutions accumulate a smaller number of chargeable consulting minutes. Remote support also avoids the expense of sending a consultant to your office. Your organization saves additionally with incidental costs by minimizing or avoiding system downtime and associated costs resulting from business disruption, upset customers and vendors, unproductive workers, and de-focused management.
Progent's pricing model for online help is designed to maximize the impact of your network support investment. Progent bills by the minute for telephone-based assistance, so you are billed exclusively for the services that you receive. In contrast to typical online support firms, Progent requires no startup fee or minimum payments. Progent's per-minute billing unit and clean policy for pricing eliminate situations where speedy. minor repairs manage to turn into substantial invoices. Progent's skill at disposing of problems quickly results in your company conserving cash.
Progent's Online Technical Support Tools
Over the years, Progent has refined an arsenal of customized technologies and field-tested methodologies which ensure the maximum degree of efficiency for remote engineering help and troubleshooting for small and midsize business computer networks. Progent offers safe Virtual Private Network support for gateways from multiple leading vendors such as Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Secure VPN access permits the staff of Progent's online support team to access your system without breaching system security.
Progent's powerful customer support database application maintains detailed histories of the support that Progent's customers have received. Progent's authorized engineers have access to the specifics of all help delivered to each customer by any Progent consultant. This archive of anomalies and solutions is structured as a quickly searchable proprietary database that permits Progent's remote support experts to communicate their knowledge with the whole team to make sure that the value of Progent's support services grows daily. Progent's high-level accreditations and working associations with major vendors including Cisco and Microsoft permit access to other extensive technical support databases and allow quick access to vendors' internal product engineers with the result that Progent's remote service experts are able to determine the best resolutions quickly.
Get Remote UNIX, Linux, Solaris, or Apple macOS and OS X Technical Support from Progent
To access Progent's remote services in Allentown Pennsylvania or to learn additional information about Progent's phone support options, call Progent at
Online Technical Services Provided by Progent
Progent's remote technical support experts have credentials in a comprehensive set of disciplines. This breadth of capability enables Progent's consultants to handle practically any emergency that may crop up in a small company network. Certificates awarded to Progent consultants in UNIX/Linux technologies include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent service consultants include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, CCSP, CCVP, CCDA and CCDP.
To support customers with multi-operating system environments, Progent also offers the skills of consultants who have advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include CISM Engineers, CISSP-certified cybersecurity specialists, and CISSP-ISSAP engineers.
Phone-based services provided by Progent to small businesses in Allentown include:
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UNIX/Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX/Linux, Solaris, and macOS and OS X online consulting services cover a broad spectrum of computer technology such as system architecture, email systems, system and process security, UNIX and Microsoft Windows integration, virtual server products for server economization and simplified management, and migration from legacy systems to current Microsoft Windows or Linux-powered environments. Progent's team-oriented methodology for solving technical problems promotes quick escalation, when required, to engineers with appropriate experience to handle challenging scenarios. This accelerates repair of critical problems, minimizes network downtime, and lowers support costs.Progent's UNIX/Linux support engineers can provide urgent phone-based help for troubleshooting anomalies affecting UNIX/Linux systems powered by popular variants of UNIX such as:
- macOS and OS X
- Solaris
- IBM AIX
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO UNIX
- SGI/Irix
- RedHat
- SUSE
- Debian GNU/Linux
- Slackware Linux
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Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Network Troubleshooting
The Cisco CCIE credential is the highest accreditation for network infrastructure consultants, and certifies an individual's technical skills at the expert level. CCIEs can handle even the most intractable problems occurring in network design, deployment, administration, security, and troubleshooting. Cisco qualified CCIEs can cooperate closely with Cisco's internal product support engineers in analyzing anomalies with IOS network administration utilities and developing alternate approaches or locating program updates. CCIEs are an exceptional cost-effectiveness because their depth of experience permits them to solve the most difficult problems rapidly. In typical cases, less experienced consultants can struggle for many hours or even days with the same tasks that a Cisco CCIE can dispose of in minutes.
Few service firms make Cisco CCIEs accessible to assist small and mid-size companies. Progent can provide quick telephone contact with a Cisco CCIE so you can get immediate help for serious network problems that are hurting worker efficiency but are not within the comfort zone of your ordinary network support group or consultant. Progent's CCIE consultants can interface to your environment via advanced remote support technology in order to perform fast, secure, and affordable analysis and remediation.
Progent's CCIEs offer assistance with the entire range of Cisco's industry-leading family of infrastructure products including PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, VoIP phones and systems, Catalyst family switches, plus VPN products.
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Authorized Microsoft Windows Support
Progent's Microsoft-expert online service professionals can provide network repair and consulting help for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your business the expertise of consulting engineers who can help your company with a wide variety of platform support including
Windows Server 2012 R2 integration,
Windows Server 2008 installation,
MS Exchange Server 2019 planning and configuration,
Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 integration,
Exchange 2010 management,
SharePoint Server 2016 migration and hybrid integration consulting,
SharePoint Server 2019 design and integration, Microsoft Teams integration, Skype for Business planning and deployment support, Microsoft Lync Server integration and Microsoft Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager system monitoring and reporting,
Project Server and Server Online training,
Small Business Server support, and
Windows Essentials cloud integration.
Progent also can deliver a wide range of remote PC desktop services such as Microsoft Windows 7 migration support, preparing for to 64-bit workstation software, configuring Office 2010, and automating workstation deployment.
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CISSP and ISSAP Certified Network Security Professionals
Progent's certified CISSP, ISSAP, and CISM network security consultants can provide a variety of system protection services to enhance the defenses of your UNIX, Linux, Sun Solaris, Mac or Microsoft Windows environment against attacks or help your business to recuperate quickly following a serious breach. Security consulting services offered by Progent cover in depth security audits using tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Metasploit and Hydra; quick cleanup after malicious attacks; installing firewalls; establishing secure techniques for remote and mobile communication; protecting your email infrastructure from viruses, spam and DHA attacks; and offering round-the-clock proactive monitoring.
- Hybrid Cloud Solutions
Progent offers expert online consulting to help organizations of all sizes connect their networks with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist you to design and administer cost-effective environments that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid network models that combine physical resources along with cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a variety of public cloud migration support services such as Office 365 integration with on-premises Exchange, Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than two decades of experience delivering advanced consulting support online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
Progent offers the skills of world-class online consulting experts for contract IT projects that small businesses frequently request. Billing charges for longer-term consulting projects are determined based on the qualifications of the engineers required. Progent's background in these special fields of information technology allows customers to execute major initiatives within budget and on time. Progent's project-based remote engineering services include:
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Help Desk Support
Progent's Help Desk Call Center programs for small and midsize organizations with environments based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Help Desk support services, and Call Center consulting. Progent's Standard Help Desk Call Center support services are designed for small companies who lack the money or time to build and maintain an in-house Help Desk but who require quick response from a reliable Help Desk with professional telephone assistance as well as the available expertise to escalate complex trouble tickets to advanced engineers.Progent’s Help Desk Co-management services make it possible for your IT organization to share the load for Help Desk support transparently between your IT team and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent’s Help Desk sharing service is a collaborative support solution built around the top PSA tool for managing service requests, ticketing, responsibility, progress tracking, and reporting.
Progent's Call Center consulting support can support you in establishing an efficient new Help Desk or enhancing your existing organization, identifying or modifying Call Center software to address the special demands of your corporation, or providing temporary phone support personnel to work with your existing Help Desk Call Center team to handle high-demand events such as software migrations, mass upgrades, or rolling out new business software.
Progent's Help Desk Call Center staff of veteran information technology professionals gives your workers in Allentown Pennsylvania immediate assistance from a dependable technical support resource with years of background providing phone help and remote troubleshooting for IT systems powered by UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's charter is to give the Help Desk Call Center recognition as a solid driver of company productivity, and Progent's intent is to resolve instead of just report technical problems.
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Business Applications Services: Education, Development, and Troubleshooting
Progent's Applications Experts Team offers remote and in-depth engineering support and training in specific application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for Microsoft applications including CRM, Project, MS Word, and MS Office Excel. To learn more information about Progent's consulting, programming, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.Progent's Mac experts can support the creative aspect of Macintosh systems by providing phone-based consulting support and education in graphics, audio, and video. Progent's support professionals offer expertise in a variety of Apple Mac creative tools such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production facility.
Remote Network Monitoring Services
Progent can provide companies in Allentown Pennsylvania remote network and server monitoring support based on MS Operations Manager network monitoring, customized by Progent for your business so that your computer support is proactive and automated. By anticipating possible trouble spots before they expand into downtime, automated monitoring can minimize stressful and costly information system failures. Progent can also deploy network monitoring utilities such as Nagios and MRTG to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X networks, Microsoft Windows systems, or networks that incorporate a mix of OS platforms.
To contact Progent about emergency remote support with UNIX/Linux, Solaris, or Apple macOS and OS X environments, go to Progent's Urgent Remote Help, call
Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.
| City | Address | Phone | Link |
| Allentown | 1275 Glenlivet Drive, Suite 100 Allentown, PA 18106 |
(484) 656-7222 | Allentown Network Support Services |
| Harrisburg | 2225 Sycamore Street Harrisburg, PA 17111 |
(717) 999-2880 | Harrisburg Network Support Services |
| Philadelphia | 1735 Market Street, Suite 3750 Philadelphia, PA 19103 |
(267) 592-4430 | Philadelphia Network Support Services |
| Wilmington | 1521 Concord Pike (US 202) Wilmington, DE 19803 |
(302) 425-9800 | Wilmington Network Support Services |
An index of content::
Windows Server 2016 Online Support
Network Consultants Windows Server 2016 Failover Clusters
Progent's Windows Server 2016 disaster recovery experts can assist your organization to plan and deploy a disaster recovery system built around Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical deployment of a stretch cluster quorum witness.
Branch Offices Configuration
Sales Office Configuration
Years of experience providing Microsoft support and Cisco technology consulting has enabled Progent to develop an unmatched capability for supporting branch offices that need IT help with the responsiveness common to with small firms but which includes effective communications, thorough documentation, and compliance with corporate IT standards. If your enterprise maintains a sales office situated anywhere in or any region covered by Progent's consultants, Progent can offer a broad range of on-premises and on-line network consulting services and network design assistance.
Cisco VoIP Phones and CUBE Integration Support
24/7/365 Cisco VoIP Phones and CallManager Network Consulting
Progent's Cisco certified networking experts offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Windows Server 2012R2 Cloud Consultant
Expert Microsoft Certified Windows Server 2012 R2 Multitenancy IT Services
Progent's certified professionals can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop pilot environments and rollout plans, optimize your infrastructure for local, multi-location, cloud-based, and hybrid environments, educate your IT support team, create an enterprise-wide security plan, automate network management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Dynamics GP VBA Engineer
Microsoft Professionals Dynamics GP Visual Studio
Progent's background delivering Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to design custom mission-critical programs and eCommerce environments that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can show you how to design reports that allow you to track your business more effectively, transforming uncooked data into valuable insights into your business.
Meraki MS 200 Series Switch Configuration
Cisco Experts Meraki Switch Stacking Specialist
Cisco's Meraki MS family of switches are intended for sites ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide affordable online consulting expertise to help your company to plan and implement an efficient network solution that incorporates Meraki switches, streamline network administration with Meraki's cloud-based management architecture, configure policies to ensure security, develop and validate a disaster preparedness plan, and troubleshoot technical issues associated with any aspect of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a unified networking infrastructure.
24 Hour Active Directory Network Outsource
Colo Support
For large organizations, Progent can supplement in-house network support staffs by offering world-class experience in deploying key Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or worldwide businesses with branch offices, Progent can perform as a transparent local extension of corporate network management. Progent’s enterprise consulting services include corporate-wide security, online branch office support, network architecture, Sarbox compliance, project planning, and world-class support for multi-site network environments powered by Enterprise Windows 2000. Progent can offer field engineers and specialists to help with a site move or office move, or a system architect to help with building or using an Internet Data Center or co-location site.
Microsoft Expert Engineers Exchange 2003 to Exchange 2010 Upgrade
Exchange 2010 Upgrade Professional
Progent can provide expert support for each phase of your Exchange Server 2010 migration including outsourced or co-sourced project management services, site prep, project design and documentation, cost estimates of all new software and equipment required, suggested sourcing, system verification at customer site or at Progent's testing facility, managing temporary coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the old servers, and training for client's support group and users.
ISA Server Engineer
Internet Security and Acceleration Server Specialist
Progent's Microsoft-certified ISA Server consulting experts have broad experience developing Microsoft-based security solutions for IT networks with multiple locations, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small company design and implement a configuration of Microsoft ISA Server 2004 that supports your information protection needs without limiting your productivity.
Award Winning Microsoft Certified Online Technical Support 64-bit Server
IT Consultants 64-bit Upgrade
Progent’s Microsoft-expert consultants can assist your organization to enhance your application servers and/or desktops from 32 to 64 bits. Progent can assist your company to calculate the risks and benefits of moving to 64-bit processing, design an efficient upgrade process that reduces operational disruptions, and provide inexpensive, professional online help to aid you to configure 64-bit software and applications on your current hardware.
Consultant Dynamics GP Modifier
Dynamics GP Integration Manager Professional
Progent's expertise providing Microsoft .NET support and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to create specialized mission-critical programs and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP reporting consultants can help you create reports that allow you to track your business more effectively, turning uncooked information into useful insights into your company and customers.
Windows 8.1 Remote Desktop Network Architect Firms
Microsoft Windows 8.1 Migration Remote Technical Support
Windows 8.1 is engineered to run on computers ranging from smartphones and slates to power-user desktops. A wealth of innovative features, such as its touchscreen interface and signature live tiles GUI, offer a wide selection of benefits for companies who know how to put them to work. Progent's Windows consultants can help get your business up the learning curve with Windows 8.1 and show you how to derive maximum business value from the operating system's various new and enhanced technologies.
24-Hour Kansas Networking Group
Connecticut Network Assessment
If your company does not need immediate remote support but you think you will need assistance with your information system soon, you can conserve time and expenses and guarantee that the appropriate expertise will be available when you require it by getting in touch with a Progent sales specialist and signing up as a customer. For more information, phone 800-993-9400 or send email to information@progent.com.
CISSP Certified Security Manager Consultancy
CISSP Certified Security Analyst Consultants
Progent's CISSP-premier cybersecurity experts can assist businesses of any size with any facet of information system security. Progent can help implement efficient security solutions that guard a small office against modern threats or Progent can design, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that support local, online, and mobile users sharing network resources spread over multiple physical datacenters and public and private clouds.
SCCM 2012 Intune Integration Integration
Immediate Specialists System Center 2012 Configuration Manager
Progent's Microsoft-certified consultants can assist your business to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older change management platform or assist you to enhance your existing SCCM 2012 environment to support your evolving IT needs. Also, Progent can help you to create a software foundation that takes full advantage of SCCM 2012 by providing expertise with associated Microsoft technologies such as ADDS, SQL Server and SQL Server Reporting Services, and IIS.
Linux Consultant
Linux Services
Progent's UNIX platform support services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of expertise provides you with a convenient single consulting firm to show you how to build and manage a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Slackware.
24-Hour Cisco SIP Trunking Support
Immediate Cisco CUBE Integration Onsite Technical Support
Progent's Cisco-certified SIP integration consultants can assist organizations of any size to design, deploy, maintain, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE-based SIP trunks and can provide affordable online or onsite support to help companies to move efficiently to an advanced unified communications environment that offers fast ROI. Progent's certified Microsoft collaboration experts can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business Server or Lync Server for connectivity to a SIP PSTN trunk.
Double-Take Replication Manager Online Troubleshooting
Double-Take Backup Setup and Support
DoubleTake/Carbonite Software offers a family of products designed to deliver small companies a variety of cost-effective solutions for replicating and restoring vital workloads including Microsoft Exchange Server, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite technology into small company information networks to achieve a high state of availability and disaster recovery capability at an affordable cost.
Specialist Microsoft System Center Operations Manager
System Center MOM Consultant Services
Medium-size companies can derive all the benefits of Operations Manager and have fast access to Progent’s Microsoft and Cisco Premier Certified network consulting professionals. Thanks to Progent's affordably priced network support packages, medium-size organizations can choose a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, automated alerts, in-depth reporting, Help Desk Call Center, and remote service. For businesses with mission-critical environments who need zero-downtime networking, Progent can provide a complete 24x7 outsourcing solution. Progent supports Operations Manager 2007 to provide medium-size business information systems enterprise-class reliability, security and performance.
Immediate Office 365 hybrid solutions for Exchange On-site Support
Office 365 and Apple iOS Online Help
Progent can help you to understand the many subscription options offered with Office 365 and configure your information network with Office 365 so you derive top business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to create and manage hybrid solutions that seamlessly combine local and cloud products and services.
Consultancy Google Cloud IAM
24-Hour Google Cloud firewall integration Specialists
Progent offers affordable remote and onsite consulting to help businesses of any size to move any part of their critical IT infrastructure to Google Cloud Platform services. This can save time and hardware expense and enable access to Google's state-of-the-art AI and machine learning technology. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, system design, testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security and compliance.
Dynamics GP On-site Technical Support
Microsoft Financial Software Remote Troubleshooting
Key features of Microsoft Dynamics GP software include a modular design that allows you to buy just the components you need, a standardized architecture built on Microsoft technologies to secure your investment and provide a tightly integrated environment, enhanced reporting services that permit you to monitor all operations, income and spending and sales trends, integration with Microsoft Office to speed access to business information, the ability to integrate information from virtually any db software or workstation software into Microsoft GP/Great Plains, and an open architecture that makes it easy to develop specialized programs. Progent can help you configure and support a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can offer expert GP consultants to show you how to convert the powerful features of Microsoft Dynamics GP accounting into a high-value business solution.
Dynamics GP Continuum Professionals
Open Now Microsoft Dynamics GP Applications Consultant
Progent's background providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design specialized mission-critical programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting services can help you design reports that allow you to track your business more effectively, transforming raw data into valuable understanding of your company and customers.
Services Live Communications Server 2007
Microsoft LCS Server Consultancy
Microsoft Communications Server delivers Instant Messaging and presence in a scalable, world-class solution featuring advanced protection, seamless compatibility with popular Microsoft software, an expandable, industry-standard development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. The product offers cost savings and improved operational efficiencies, increased worker output, and better intellectual property security. Microsoft Communications Server 2007 has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications consultants offer online and on-premises configuration support and troubleshooting help for your Office Communications Server 2007 deployment and can help you to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to design and execute a smooth migration that will add significant strategic value to your IT system
UNIX Online Migration Support
Emergency Linux Remote Consultancy
Progent provides national online help and consulting services for companies who operate Sun Solaris environments or whose IT systems include a mix of Solaris and Microsoft Windows products. Online IT help offers maximum return for your IT dollar by extending user efficiency and limiting the hours charged for computer repair services. Sophisticated online access utilities and skilled technicians and engineers combine to enable Progent to solve the majority of network problems without squandering time and expense by going to your location. In most of cases your IT problems can be dealt with by telephone or through a combination of telephone support and remote access. Progent can offer the services of Cisco CCIE network experts and CISA and CISM premier security professionals to assist you with the most challenging system problems.
Small Office Network Remote Technical Support
24-7 IT Services Small Office Network
If you have a company information system with 10 to 50 network clients, Progent's network outsourcing services save your company from dependence on single independent consultant while giving you affordable and dependable access to enterprise-class technical support. By delivering network consulting service when you need it, providing specialized knowledge for critical applications, delivering unique services such as automated network monitoring, and charging only for support you receive, Progent offers you an affordable solution for maximizing the productivity of your small business network. Progent is the smart way for small organizations to create and maintain a reliable and safe IT network and to benefit from quick access to the experienced help typically restricted to enterprises who are able to afford a sizeable in-house IT group.
Essentials for Hyper-V Consult
Citrix for Hyper-V Consulting
Progent's Citrix-certified experts can assist your organization to evaluate the potential business value of the available editions of Citrix Essentials for Hyper-V, assist you to use Citrix management tools with your Microsoft Hyper-V network, and show you how to deploy Citrix Essentials to improve the performance, uptime, consistency, and recoverability of your virtualized network while reducing the cost of equipment and support and streamlining management tasks.
PowerPivot for Excel Integration
PowerPivot for Excel Technical Support Services
Progent can provide the expertise of Microsoft-certified consultants and experienced database application programmers, database administrators, project managers, network infrastructure engineers, disaster recovery specialists, and data security consultants to assist your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your organization, install test environments at your datacenter or at Progent's test lab, plan and execute out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and define a cost-effective and secure IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Online Cisco Certified CCIE Network Help
Cisco VoIP Outsourcing Services
Progent's Cisco CCIE network experts can help your business to set up, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone expertise, and CUCM/CallManager software support.
Unified Communications Manager IM and Presence Service Remote Troubleshooting
Unified Contact center Professional
Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, functions as the foundation of Cisco's communications and collaboration solution. CUCM and Unified CM Express (CME) provide a location-independent IP-PBX by integrating tightly with applications such as Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's CCIE-certified consultants offer efficient and budget-friendly remote and onsite expertise to assist businesses of any size to create and administer Unified CM ecosystems by providing Unified Communications Manager integration and technical support services that add maximum business value. Progent can assist with any facet of Unified Communications Manager configuration and debugging in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN calling, installing Cisco ISR routers with CUBE VoIP networking support, designing Cisco UCS server failover systems for high availability, performance tuning, and integration with Exchange and Skype for Business.
Shared Call Center Remote Technical Support
Shared Help Desk Online Help
Progent’s Help Desk Co-management service allows your IT organization to split responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution built around the leading shared PSA tool for handling service requests, ticketing, responsibility, progress tracking, and reporting.
Remote Support Microsoft ISA Server
Support and Integration ISA 2004 Server
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have long backgrounds configuring Microsoft ISA Server-based security solutions for IT networks with multiple sites, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall experts can help your company in designing and deploying a configuration of ISA 2000 Server or ISA 2004 Server that meets your network protection requirements without adversely restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
prime infrastructure Online Help
3504 wireless controller Configuration
Progent can assist you to configure Cisco wireless LAN controllers to manage and monitor wireless networks of any size. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi environment or implement a smooth migration to Cisco's modern Wi-Fi controller products. Progent can provide support for hardware-based and software-only wireless controllers and can help you to decide which type makes sense for your wireless environment. For Wave 2 wireless controller appliances, Progent offers Cisco 3504 Wi-Fi controller expertise, Cisco 5520 Wi-Fi controller support, and Cisco 8540 Wi-Fi controller consulting.
Fault Tolerant Load Balancing Technology Consulting Services
Award Winning High-Availability Load Balancing Specialist
Progent provides fault tolerant load balancing consulting covering system load balancing, load balanced program, LAN/WAN backbone routing, and content delivery products such as Cisco Content Engine. High availability load balancing vendors for which Progent can provide consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.
Offsite Employees Network Infrastructure Technology Consulting
At Home Workforce Network Infrastructure On-site Technical Support
Progent can assist small and medium-size companies to design, implement and debug the network infrastructure required for a remote workforce.
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