UNIX, Linux, Sun Solaris, Mac OS X Online Support for
Allentown Small Business Computer Networks
For small companies located in Allentown Pennsylvania, Progent provides support for networks powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a mix of UNIX and Windows technology. Progent has delivered online support to businesses in every state in the U.S. (Refer to Progent's client recommendations). In addition, Progent can furnish the consultation CCIE-qualified engineers for challenging connectivity issues, plus the assistance of CISA and CISM-certified security consultants to handle advanced security architecture and disaster recovery preparedness.
Progent's remote technical support engineers offer exceptional leverage due to the fact that they are equipped with the practical background and the advanced technology to resolve most information system problems quickly. Efficient support reduces immediate expenses because service calls take up fewer chargeable minutes. Remote support also avoids the expense of sending a consultant to your location. Your organization saves even more in indirect expenses by minimizing or eliminating network downtime and related costs resulting from business disruption, disgruntled customers and vendors, unproductive employees, and distracted executives.
Progent's billing model for online help is structured to stretch your network support dollar. Progent charges per minute for telephone-based consulting, so you pay just for the services that you receive. Unlike typical online service firms, Progent asks for no initialization charge or minimum fees. Progent's per-minute granularity and clean model for billing prevent situations where speedy. minor repairs manage to turn into substantial invoices. Progent's skill at disposing of technical issues efficiently translates into your business saving money.
Progent's Online Service Tools
Over the years, Progent has refined a collection of optimized tools and field-proven methodologies that permit the highest level of effectiveness for remote engineering help and troubleshooting for small business information networks. Progent offers safe Virtual Private Network support for gateways from a variety of popular companies such as Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Protected VPN access permits the engineers of Progent's online support team to access your company's system remotely without violating system security.
Progent's highly evolved customer support database system includes comprehensive histories describing all support that Progent's customers have received. Progent's team consultants have the benefit of the records of all help delivered to each Progent customer by every Progent consultant. This database of issues and solutions is structured as an easily exploitable support database that allows Progent's remote support professionals to communicate their knowledge company-wide to ensure that the efficiency of Progent's support grows over time. Progent's high-level accreditations and close relationships with important industry leaders including Cisco and Microsoft make available additional extensive support knowledge bases and permit priority response from vendors' in-house support staff so Progent's online service experts are able to determine the most efficient resolutions in the least time.
Start Receiving Remote UNIX, Linux, Sun Solaris, or Apple macOS and OS X Computer Assistance from Progent
To access Progent's remote services in Allentown Pennsylvania or to find out more about Progent's phone support options, call Progent at
Remote Technical Services Offered Progent
Progent's remote support professionals have credentials in an extensive set of technologies. This broad range of capability allows Progent's engineers to manage practically any crisis likely to crop up in a small or midsize business network. Credentials earned by Progent engineers in UNIX-family platforms include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications owned by Progent technical support engineers include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Associate.
To provide assistance to businesses with mixed-platform networks, Progent also provides access to consultants who have high-level Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP network security experts, and Information System Security Architecture Professional consultants.
Remote support services provided by Progent to small businesses in Allentown include:
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UNIX/Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online consulting services address a broad spectrum of computer technology such as system infrastructure, email systems, network and process security, UNIX and Microsoft Windows integration, virtual server technologies for server hardware economization and easy management, and migration from legacy applications to current MS Windows or Linux-powered solutions. Progent's team-oriented methodology for resolving network issues promotes quick escalation, if necessary, to consultants with task-relevant expertise to tackle challenging scenarios. This expedites repair of critical problems, reduces lost productivity, and lowers support expense.Progent's UNIX and Linux consultants can provide urgent phone-based help for analyzing anomalies affecting UNIX, Linux, or Solaris networks powered by popular versions of UNIX including:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX
- Berkeley UNIX (BSD)
- SCO UNIX
- Silicon Graphics IRIX
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware
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Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) certification is the top recognition for networking consultants, and indicates an individual's technical skills at the master level. CCIEs can handle the most difficult challenges associated with network infrastructure design, installation, management, security, and troubleshooting. Cisco CCIEs can cooperate with the highest priority with Cisco's in-house product support engineers in analyzing problems with IOS network management utilities and developing workarounds or identifying software updates. CCIEs offer excellent value since their deep expertise permits them to find solutions for the most difficult problems rapidly. In common instances, less qualified engineers can wrestle for hours or days with the same problems that a Cisco CCIE can resolve in a few minutes.
Few consulting organizations make Cisco CCIEs available to support small and medium sized businesses. Progent offers quick telephone access to a Cisco authorized CCIE so your company can get timely support for serious network infrastructure problems that are hurting business efficiency but are outside the scope of your ordinary network support group or consultant. Progent's Cisco-qualified CCIE support experts can connect to your computer system by means of sophisticated remote support tools to provide quick, safe, and economical diagnosis and repair.
Progent's CCIEs can provide assistance with all of Cisco's top-selling selection of networking products such as PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM modules, protected high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, wired and wireless Voice phones and systems, Catalyst switches, plus VPN solutions.
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Certified Microsoft Windows Support
Progent's Microsoft-certified online support engineers can provide computer system problem solving and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the expertise of support engineers who can assist your company with a wide variety of technology support including Windows Server 2022 planning and migration consulting,
Windows Server 2019 expertise,
Microsoft Windows Server 2016 migration and hybrid cloud consulting,
Windows Server 2012 R2 migration expertise,
Windows Server 2008 R2 migration (help, assistance,
MS Exchange 2019 Server planning and configuration,
MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 consulting,
Microsoft Exchange Server 2010 management,
SharePoint 2016 migration expertise,
SharePoint 2019 design and configuration, Microsoft Teams integration, Skype for Business planning and deployment consulting, Lync Server integration and Microsoft Office Communications Server 2007 upgrade, Microsoft Forefront TMG 2010 administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager resource monitoring,
Project Server and Server Online training,
Small Business Server support, and
Windows Essentials cloud integration.
Progent also can deliver a broad array of remote PC desktop support and troubleshooting services including Windows 11 migration support and designing and implementing Microsoft 365 cloud solutions for Windows workstations.
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CISSP and ISSAP Certified Network Security Professionals
Progent's qualified CISM and CISSP security consultants offer a range of system protection services that can improve the defenses of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows network against attacks or help your company to recuperate quickly following a serious breach. Security support services available from Progent cover comprehensive network security audits using utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Metasploit and Hydra; fast recuperation from malicious attacks; installing firewalls; establishing secure techniques for remote and mobile access; defending your email infrastructure against spam and directory harvest attacks; and offering round-the-clock proactive monitoring.
- Hybrid Cloud Solutions
Progent offers advanced remote consulting support to help companies of all sizes connect their networks with popular public clouds including Azure and Amazon Web Services. Progent can help your IT team to design and manage hybrid ecosystems that support Windows and Linux systems and applications in both cloud-based systems or in hybrid network models that combine local resources as well as public clouds. To help you to integrate public cloud services with networks, Progent can provide a variety of cloud integration support services that include Microsoft 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service programming and debugging, and Google Cloud planning and integration expertise. Progent has more than 20 years of background delivering high-level consulting support remotely, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.
Progent can provide the services of world-class remote consulting professionals for special projects that small businesses often need. Progent's rates for longer-term consulting tasks are set based on the qualifications of the consultants assigned. Progent's background in these important fields of information technology allows clients to complete critical initiatives economically and on time. Progent's project-based online engineering services include:
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Call Center Services
Progent's Help Desk Call Center support programs for small companies with environments based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Call Center consulting. Progent's Standard Call Center support services are ideal for small organizations who lack the resources to assemble and manage an in-house Call Center but who need quick response from an effective Help Desk with professional telephone assistance as well as the in-depth expertise to escalate the most challenging trouble tickets to high-level engineers.Progent's Help Desk sharing services allow your IT organization to split the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of seasoned technical support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution based on the top professional services automation platform for handling end-user service requests, ticket lifecycle, accountability, status tracking, and metrics.
Progent's Call Center consulting expertise can assist you in establishing an effective new Help Desk or improving your existing one, selecting or customizing Help Desk software to meet the particular demands of your business, or providing temporary phone support personnel to work with your in-house Help Desk team to deal with high-demand scenarios like software transitions, mass updates, or installing brand new applications.
Progent's Call Center staff of veteran information technology consultants provides your computer users in Allentown Pennsylvania fast access to an effective network service group with years of background providing telephone-based help and online repair service for IT systems based on UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to earn the Help Desk the reputation as a crucial driver of business productivity, and Progent's aim is to resolve rather than simply report IT issues.
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Business Applications Services: Education, Development, and Problem Solving
Progent's Applications Consulting Team provides remote and in-depth consulting expertise and education in specific business application areas such as ERP, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also offers consulting expertise, programming, and education for Microsoft applications such as CRM, MS Project, Microsoft Office Word, and Excel. To learn additional information about Progent's expertise, custom development, and education offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.Progent's Apple Mac consultants can promote the imaginative facets of Macintosh computing by delivering phone-based consulting support and training in imaging, sound, and video. Progent's consultants can provide help in a large selection of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also help you with common jobs such as scanning or digitizing audio or video or putting together an audio/video post production lab.
Online Network and Server Monitoring Support
Progent offers companies in Allentown Pennsylvania online network and server monitoring services based on Microsoft Operations Manager IT infrastructure monitoring and reporting, adapted by Progent to suit your business so that your network support is proactive and automated. By exposing looming issues before they result in network outages, automated monitoring can ward off inconvenient and expensive service breakdowns. Progent can also provide help with server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X networks, Microsoft environments, or environments that incorporate multiple OS platforms.
To contact Progent about emergency online expertise with UNIX, Linux, Sun Solaris, or macOS and OS X computer systems, visit Progent's Emergency Remote Help, phone
Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.
| City | Address | Phone | Link |
| Allentown | 1275 Glenlivet Drive, Suite 100 Allentown, PA 18106 United States |
(484) 656-7222 | Allentown Network Support Services |
| Harrisburg | 2225 Sycamore Street Harrisburg, PA 17111 United States |
(717) 999-2880 | Harrisburg Network Support Services |
| Philadelphia | 1735 Market Street, Suite 3750 Philadelphia, PA 19103 United States |
(267) 592-4430 | Philadelphia Network Support Services |
| Wilmington | 1521 Concord Pike (US 202) Wilmington, DE 19803 United States |
(302) 425-9800 | Wilmington Network Support Services |
An index of content::
Remote Consulting Exchange 2019 SharePoint Integration
Integration Exchange 2019 Data Loss Prevention
Progent can assist you in any phase of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and implementing Windows Hyper-V; configuring hardware load balancing (HLB); configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook clients.
Microsoft Azure hybrid cloud integration Professionals
Microsoft and Cisco Authorized Expert Hybrid cloud integration Consulting Services
Progent can help your IT team to plan and administer cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-centric systems or in hybrid network models that utilize on-premises resources as well as one or more public clouds. To help you to integrate cloud services with networks, Progent offers a range of cloud migration services that include Azure hybrid cloud design and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of background providing high-level consulting services remotely, and Progent can make sure you complete your cloud integration projects quickly and within your budget.
Windows Server 2003 Engineers
Windows 2003 Server Technical Consultant
The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 11 years of work in Microsoft integration, assures you success in selecting the version and set up of Windows 2003 Server that matches most closely with your business goals. Progent can also assist you with planning, installing, administering and troubleshooting sophisticated information technology applications powered by Windows Server, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
Consultancy Lync Server 2013 and Exchange UM Server
24-7 Microsoft Lync 2013 Online Help
Lync Server 2013, now called Skype for Business, allows businesses of any size to build a manageable and protected communications environment that permits the modern BYOD computing style with instant messaging, real-time presence, web conferencing with app sharing, and both IP and PSTN calling across a broad range of desktop and handheld endpoints. Progent's certified Lync Server 2013 experts and network integrators can assist your company to assess the business benefits of Lync 2013, create an on-premises, cloud-resident (with Lync Online) or hybrid topology appropriate for your current and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and provide live webinar and onsite training to your IT staff and users. Progent has in-depth expertise in key components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync Server 2013 with key Microsoft 365 applications such as Outlook and PowerPoint.
Case Study MOM
Urgent Operations Manager Case Study
Before Progent's Microsoft Operations Manager solution, network problems were handled reactively, once users complained about them. With the benefit of proactive, automated warnings and trend analyses sent by MOM, Progent is now able to address server troubles before they becomes serious enough to impact network availability. Thanks to Microsoft Operations Manager, Progent can resolve incipient problems before customers know that the problems are there. Progent has background with Microsoft Operations Manager 2005 and MOM 2000 to provide small company IT systems enterprise-class availability, security and productivity.
Remote Troubleshooting Active Directory Domain Services
Top Support and Integration Active Directory Microsoft 365
Progent can assist you to design and implement a smooth move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity management across on-premises and cloud resources.
SPS 2016 Integration
Remote Support SPS
Progent's Microsoft-authorized consultants can show you how to evaluate the business justification for deploying SharePoint Portal Server 2007, consult with you on the appropriate version of Microsoft SharePoint for your application, offer configuration and integration expertise, assist you to install Microsoft SQL Server as a back-end database, improve your network infrastructure, integrate your standard and customized application programs to work with Microsoft SharePoint 2007, develop a company-wide security strategy that includes portal technology, and deliver maintenance and Help Desk support.
IT asset management Consulting Services
ProSight domain management Professionals
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect information about your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can eliminate as much as half of the time spent looking for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it.
Biggest scom 2016 migration Help and Support
scom 2016 Exchange Server integration Remote Consulting
System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and maximum uptime for critical applications by providing centralized, mixed-platform tracking of physical and virtual resources deployed throughout on-premises systems and cloud environments. Progent's consulting group offers world-class remote and onsite support to assist businesses of any size to design, integrate, tune, enhance and repair Operations Manager 2016 deployments. Progent can help you to move to SCOM 2016 from earlier versions or from different monitoring products, or integrate multiple monitoring systems into a unified infrastructure management ecosystem. Progent can also show you how to extend your Operations Manager 2016 environment to include infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Catalyst 9164 Access Point Online Troubleshooting
Online Help Catalyst 802.11ax Access Point
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 Access Point consultants offer affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
NotPetya ransomware hot line Consulting Services
Phobos ransomware hot line Professionals
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to contain the progress of an active ransomware attack. Call 800-462-8800
24/7 Outsourcing Aironet 3700 Access Point
Aironet 802.11ac AP Professional
Progent's Cisco certified wireless networking experts offer affordable online and onsite support for both end-of-life and current Wave 2 Aironet wireless access points and Progent can assist you to design and manage Wi-Fi environments that include indoor and outside/industrial Aironet access points.
Applications Development Security Security Consultancy
Cisco PIX Network Security Evaluation
For smaller organizations, computer security and compliance is excessively complicated to stay ahead of yet too risky to overlook. The world's biggest enterprises have been hacked, and the top cloud service providers have occasionally been knocked out. It looks like there's no place to run. Progent has made it economical for small and midsize organizations to carry out critical IT security tasks successfully by providing the benefit of billed time to the nearest minute with no minimum charge for online support. This means you can have the help of a world-class computer consultant to provide precisely the knowledge you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help you with any level of network security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and creating a complete security strategy.
Engineers 64-bit Migration
64-bit Server Online Help
Progent's Microsoft-certified consultants can assist you to update your workstations from 32 bits to 64 bits. Progent can assist your company to calculate the costs and benefits of migrating to 64-bit PC desktop computing, plan an affordable migration strategy that reduces business disruptions, and deliver inexpensive, professional remote support to aid your company to install 64-bit desktop operating systems and applications on your existing hardware.
Offsite Workforce Cybersecurity Online Support
At Home Employees Cybersecurity On-site Support
Progent can help small and medium-size businesses to install endpoint security protection solutions and deliver mitigation services required for at-home workers.
Online Technical Support SCOM 2012 Infrastructure Monitoring
SCOM 2012 Microsoft Azure Monitoring IT Services
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, optimizing and repairing Microsoft SCOM environments and offer companies of all sizes advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric and both Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or onsite technical support to assist you to remediate critical problems uncovered by Microsoft SCOM 2012.
.NET Raspberry Pi Development Firms
.NET Android Development Firm
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development system and can build or enhance .NET apps quickly and affordably.
24 Hour Part-Time CIO Computer Consultants
Part-Time CIO Technology Consulting Services
Progent can supply small businesses with an information management professional who can function as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you integrate appropriate IT products to enhance business operations so they match better with your corporate goals. Your business can create and implement a well thought out information technology plan without incurring the cost of a full-time Chief Information Officer.
Immediate Microsoft Exchange 2010 Upgrade Consultancy
Exchange Server 2010 Upgrade Consultancy
Progent's Microsoft-certified network engineers can help you to assess the benefits of Exchange Server 2010 for your company and can assist you to plan and carry out a smooth upgrade to Exchange 2010 from Exchange Server 2003 or Exchange 2007 Server that will offer fast payback by increasing your workers' efficiency, cutting the cost of hardware and service, streamlining administration, and integrating your vital communications technologies.
Consultant Microsoft Lync Server 2013
Consult Lync Server 2013 video conferencing
Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop collaboration, as well as VoIP and traditional PSTN voice communication. Microsoft Lync 2010 can extend the functionality of Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and simplify administration through integration with Active Directory. Lync can also cut capital and operational costs by eliminating VoIP hardware and subscription services, PBX gear, or legacy video conferencing solutions. Progent's certified unified communications experts offer online and on-premises support to help your company to maintain and troubleshoot your existing Lync Server 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also help your organization to plan and carry out an efficient Skype for Business upgrade.
Jabber and Exchange Consulting Services
CCIE Certified Jabber and Webex IT Consulting
Progent's Jabber consultants offer online or on-premises support to assist businesses of all sizes to design, implement, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide advanced expertise for the technologies that make up creating a cohesive Cisco Jabber solution including Cisco network appliances and management software, Microsoft 365 applications, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP interfaces, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, business continuity, and the many other pieces of a modern collaboration solution.
Cisco Firepower Computer Consultant
Cisco ASA 5500-X with Firepower Support Outsourcing
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost compared to Cisco's popular ASA 5500-X security appliances and include centralized control of advanced cybersecurity features such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and carry out an efficient upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's security services to create and centrally manage IT environments that include local offices, data centers, private clouds and public clouds.
Configure Microsoft Windows 7 Upgrade
Windows 7 Migration Consulting Group
Progent's Microsoft certified engineers can provide offsite and on-premises support services to help your company to manage, maintain, and troubleshoot PCs based on Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, security and compliance, backup and restore, remote connectivity, mobile device management, wireless network design, and remote network monitoring and alerts.
Urgent Consultant Skype for Business and Active Directory
Skype for Business topology Engineer
Progent's consultants offer online and on-premises consulting services for companies of any size to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can assist your business to plan a local, cloud-based or mixed topology; interface Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office or Microsoft 365; configure HA mechanisms; connect Skype for Business with your PSTN gateway; and interface with other communication systems such as Cisco Video Interop Server. Progent's certified network security consultants can help you design and validate a security strategy for your Skype for Business deployment that is compliant with regulatory standards.
Security Consulting Remote Support
California Integration Consultants
Progent's Technical Response Center (TRC) provides national extended hours remote assistance for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts offer after-hours telephone support and online secure computer access to troubleshoot and repair technical problems quickly and economically. The breadth of IT expertise available from Progent's team of nationwide support professionals allows Progent to escalate even the toughest problems to competent experts as needed. For critical issues, the TRC endeavors to answer your call for support in less than one hour.
Computer Support Companies Microsoft Mac and Linux Desktop
Desktop Repair
Progent can provide a variety of economical remote and onsite consulting services to assist your business to configure, manage, and troubleshoot workstations and handhelds powered by Microsoft Windows, macOS/OS X, iOS, Google Android, or Linux.
SentinelOne Vigilance Respond MDR Integrator Support and Integration
After Hours SentinelOne Ransomware Recovery Consultancy
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that incorporates AI software and expert services to deliver cutting-edge endpoint detection and response.
Windows 8.1 Wireless Engineer
Windows 8.1 Work Folders Outsourcing
Microsoft Windows 8.1 is engineered to run on computers ranging from smartphones and tablets to power-user desktops. A wealth of new and improved capabilities, including touch screen interface and signature tile GUI, provide a wide selection of advantages for organizations who understand how to put them to work. Progent's Microsoft-certified consultants can assist bring your organization up to speed with Microsoft Windows 8.1 and make sure you derive maximum competitive advantage from the operating system's many new and enhanced technologies.
Hornetsecurity Altaro VM Backup Integration Online Technical Support
Hornetsecurity Altaro VM Backup Deduplication Computer Consultants
Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also supports low-cost backup to Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or on-premises services to assist you to design, install, manage and troubleshoot a modern backup/restore solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup.
Internet Connection Professional
ISP Service Plan Selection Specialist
Progent offers access to the cost-effective services of remote Internet connectivity experts to help your company to assess or update your Internet services so your Internet access solution matches your business needs. Support services provided by Progent include assessment of your current bandwidth use, vendor and service plan comparison and ordering, network provisioning, and managing a seamless move to a new ISP and/or service arrangement. Network provisioning can include enhancing existing routers and switches and configuring new ones, setting up firewalls, and upgrading fault-tolerant BGP architectures.
Remote Virtual Machine Hosting Consultants
Specialist ProSight Small Business Private Clouds
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size company's production servers in a solution that gives the highest level of availability and expandability and is also easy to move to another host. ProSight Virtual Hosting and management services are built upon proven virtualization platforms that enable small and midsize companies with multi- platform environments to save significantly on the expense of capital investments, infrastructure support, and IT management while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.
Cisco switch patch management Specialist
Specialist VoIP phones patch management
Progent's managed services for software and firmware patch management offer businesses of all sizes a flexible and affordable alternative for assessing, validating, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, such as scanners, network infrastructure appliances like routers and Wi-Fi APs, and Internet-of-Things devices like alarms and robotics.
Top Consult ransomware removal and file recovery
Avaddon ransomware recovery Professionals
Progent's proven ransomware recovery experts can assist your business to reconstruct a network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Microsoft Certified ISA 2004 IT Consulting
ISA Server Professionals
Progent's certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can assist you to design, install, and manage an implementation of TMG 2010 or ISA Server 2006 on your information system that delivers the firewall security, performance and manageability that your business requires.
SentinelOne Cybersecurity Technology Professional
ProSight Remote Network Management Services
Progent's ProSight portfolio of managed services are geared to offer businesses who have minimal internal IT administration and support staffs with affordable help from enterprise-class management platforms and technical expertise. Benefits of the ProSight line of managed services include predictable network management expenses, smart automation of common management tasks, ongoing absorption of new technology, smooth transition from older systems to current solutions, close fit between information technology with strategic goals, access to veteran network experts, and allowing management to concentrate on business instead of fast-evolving computer technology.
Computer Consulting SBS 2003
Open Now Consultants Microsoft Small Business Server
Microsoft Small Business Server is a low-cost collection of server products that offers the foundation for a feature-rich but manageable information. The inter-connectivity demands of the Microsoft .NET functions bundled with Microsoft Small Business Server calls for an IT consultant with hands-on background and broad knowledge in planning and implementing effective and comprehensive information technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This experience ensures you success in deploying, administering, and servicing IT solutions powered by the SBS line of servers and programs.
Monitoring and Reporting Professional
24 Hour System Center Operations Manager Consulting Services
Small to mid-sized businesses can now enjoy all the benefits of System Center Operations Manager and also have quick access to Progent's Microsoft and Cisco certified IT support professionals. With Progent's economically priced network support packages, mid-size businesses can select a simple co-sourcing package built around Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager to offer small business networks enterprise-class reliability, protection and performance.
Windows Server 2022 Hybrid Configuration On-site Support
Windows Server 2022 Windows Defender ATP Support Services
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to plan and implement a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with a self-hosted installation of Windows Server 2022.
Services Office Word 2016
Office Word document sharing Consultant Services
Progent's certified Office Word and Microsoft 365 Word consultants offer a wide selection of economical remote consulting services to assist your organization to maintain your existing Microsoft Word environment or assist you to upgrade to a current release of Office Word. Services available from Progent's experts include VBA programming, identifying and fixing compatibility issues between various releases of Word, interfacing Office Word with other Microsoft Office applications like Excel and Outlook or with 3rd-party data sources and add-ons,network optimization for dependable. reliable cloud access, security consulting, smart phone synchronization, and remote training tailored for your special requirements.
Top Ranked Microsoft Certified Expert Windows Server 2019 Online Technical Support
24 Hour Microsoft Windows 2019 Computer Engineer
The complexity and connectivity requirements of Microsoft Windows Servers calls for an IT consulting team with practical experience and in-depth familiarity with planning and building cohesive, end-to-end business technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business goals. Progent's IT services can help you with planning, installing, administering, and troubleshooting Windows Server systems that maximize the productivity of your computer network. Progent's consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Catalyst Wi-Fi 6/6E AP Planning Consulting Services
Catalyst Wi-Fi 6/6E AP Security Online Consulting
Progent's Cisco-certified Wi-Fi technology consultants can help organizations to deploy, manage, and troubleshoot Cisco Wi-Fi products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
SentinelOne Active Security Monitoring Consultancy
After Hours SentinelOne Next Generation Endpoint Protection Professional
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that incorporates machine learning technology and expert services to provide comprehensive endpoint detection and response (EDR).
Server patch management Consultant
Engineers Software patch management
Progent's managed services for software/firmware update management offer organizations of any size a versatile and affordable alternative for assessing, testing, scheduling, applying, and documenting software and firmware updates to your servers, endpoints scanners, network infrastructure appliances like switches and wireless APs, and IoT devices such as alarms and robotics.
Lync Server 2013 security Consultants
Lync Server 2013 and Active Directory Engineer
Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network calling. Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint and Office or Microsoft 365 and streamlines administration via integration with Active Directory. Lync can also reduce capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX gear, or legacy video conferencing solutions. Progent's certified IM and Presence experts offer online and on-premises support to assist your company to maintain and troubleshoot your existing Lync Server 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also assist you to plan and carry out an efficient Skype for Business migration.
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