Urgent Online Help for Allentown Pennsylvania UNIX, Linux, or Sun Solaris NetworksFor small companies in Allentown Pennsylvania, Progent offers help for information systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a combination of UNIX-family systems and Microsoft technology. Progent has delivered online support to companies in every state in the United States. (Refer to Progent's client recommendations). Progent also can furnish the consultation Cisco CCIE engineers for challenging connectivity issues, plus the services of CISA and CISSP-accredited security consultants to help with advanced security design and business continuity planning.

Progent's online technical support engineers represent excellent leverage due to the fact that they have the real-world background and the sophisticated technology to resolve the majority of information system issues rapidly. Efficient support reduces direct costs since service calls take up a smaller number of billable minutes. Online help also avoids the expense of dispatching a consultant to your office. Your company benefits additionally in indirect expenses by reducing or avoiding network downtime and associated losses due to business discontinuity, upset customers and vendors, idle employees, and distracted executives.

Progent's pricing model for remote support is structured to stretch your network support dollar. Progent bills by the minute for telephone-based assistance, so you are invoiced just for the services that you receive. In contrast to typical online service companies, Progent asks for no initialization surcharge or minimum fees. Progent's per-minute billing unit and clean policy for billing eliminate scenarios where quick solutions manage to end up as big bills. Progent's penchant for solving problems quickly translates into your company conserving money.

Progent's Remote Service Technologies
Through years of experience, Progent has refined a set of optimized technologies and field-proven methodologies which permit the maximum level of efficiency for online consulting and repair for small and midsize business information networks. Progent offers secure Virtual Private Network support for gateways from a variety of leading companies such as Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Secure VPN connectivity allows the consultants of Progent's Technical Response Center to access your environment without violating network security.

Progent's highly evolved technical support reporting application maintains thorough documentation for all support that Progent's customers have received. Progent's staff engineers have the benefit of the records of all help provided to each Progent client by every engineer. This history of problems and fixes is stored as a readily exploitable internal database that permits Progent's remote technical experts to share their knowledge company-wide to make sure that the value of Progent's support services grows over time. Progent's high-level certifications and working associations with major technology companies such as Cisco and Microsoft make available additional vast technical support knowledge bases and permit priority access to manufacturers' in-house product engineers with the result that Progent's remote service experts are able to find the most efficient resolutions in the least time.

Get Remote UNIX, Linux, Sun Solaris, or macOS and OS X Technical Help from Progent
To get started with Progent's phone services in Allentown Pennsylvania or to learn additional information about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has a critical requirement for network support, visit Immediate Emergency Support.

Online Technical Support Services Available from Progent
Progent's online network support engineers have credentials in an extensive array of products and technologies. This broad range of capability allows Progent's engineers to manage virtually any problem that may take place in a small or midsize company network. Certificates earned by Progent support experts in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support consultants include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), CCVP, and Design Associate.

To support clients with multi-OS networks, Progent also provides the support of engineers who have advanced Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include CISM consultants, CISSP network security specialists, and CISSP-ISSAP consultants.

Remote technical support services available from Progent to companies in Allentown include:

  • UNIX/Linux, Sun Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online support services cover a broad spectrum of computer technology such as system infrastructure, email solutions, system and operational security, UNIX/Linux and Microsoft Windows integration, virtual server products for server consolidation and simplified management, and migration from legacy systems to the latest Windows or Linux environments. Progent's team-based methodology for solving technical issues enables quick escalation, when required, to consultants with task-relevant expertise to tackle challenging situations. This accelerates repair of critical problems, reduces lost productivity, and cuts service costs.

    Progent's UNIX and Linux consultants can offer urgent phone-based assistance for resolving anomalies within UNIX/Linux networks powered by popular variants of UNIX including:

    Major Linux variants for which Progent can provide expert support include:
    • RedHat Linux
    • SUSE
    • Debian GNU/Linux
    • Slackware

  • Talk to a Cisco CCIE for Complex Infrastructure Problem Solving
    Cisco Infrastructure Consultants for Allentown PennsylvaniaThe Cisco CCIE credential is the premier accreditation for network consultants, and validates a consultant's network technology knowledge at the master level. Cisco CCIEs can handle even the most stubborn challenges surrounding network infrastructure design, deployment, management, protection, and troubleshooting. Cisco qualified CCIEs work on a privileged basis with Cisco's in-house support staff in isolating anomalies with IOS network management tools and coming up with alternate approaches or identifying software updates. CCIEs provide excellent value because their depth of experience enables them to find solutions for the most intractable problems quickly. In common cases, less seasoned engineers can struggle for hours or even days with the same tasks that a Cisco-qualified CCIE can dispose of in minutes. Few consulting providers make CCIEs accessible to support small and mid-size companies. Progent can provide fast phone access to a Cisco authorized CCIE so you can get timely support for complex network issues that are hurting worker productivity but are not within the comfort zone of your regular IT support resources. Progent's Cisco-qualified CCIE consultants can communicate with your computer system using the latest on-line troubleshooting tools to perform fast, secure, and affordable analysis and remediation. Progent's Cisco-qualified CCIEs can provide expertise in all of Cisco's popular selection of infrastructure products such as PIX Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Modules, protected broadband and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed APs, wired and wireless Voice phones and systems, Catalyst Series switches, plus VPN solutions.

  • Authorized MS Windows Support
    Windows Expertise for Allentown PennsylvaniaProgent's Microsoft-premier remote support engineers can deliver computer system troubleshooting and IT support for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your business the expertise of support engineers who can help your company with a broad range of platform support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, MS Exchange Server 2019 deployment, MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 consulting, Exchange 2010 maintenance, SharePoint Server 2016 migration and hybrid integration expertise, SharePoint 2019 design and configuration, Microsoft Teams consulting, Skype for Business Server planning and deployment support, Microsoft Lync Server integration and Microsoft Communications Server 2007 troubleshooting, Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration and programming, and SQL Server 2014 consulting, Systems Center Operations Manager network monitoring and reporting, Project Server planning, Small Business Server 2011 consulting, and Windows Essentials migration and cloud integration.

    Progent in addition can deliver a full range of online PC desktop consulting and support services such as Windows 7 integration, moving to 64-bit workstation software, configuring Office 2010, and automating desktop configuration.

  • CISSP, ISSAP, and CISM Premier Network Security Specialists
    CISSP Certified System Security Specialists for Allentown PennsylvaniaProgent's certified CISM and CISSP network security engineers offer a variety of security services that can strengthen the immunity of your UNIX, Linux, Solaris, Mac or Microsoft Windows network against assaults or help you to recuperate rapidly after a serious breach. Security solutions available from Progent cover comprehensive security audits using tools such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Hydra; rapid cleanup after malicious assaults; installing firewalls; designing secure mechanisms for remote and mobile communication; defending your messaging system from spam and directory harvest attacks; and instituting round-the-clock network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide expert online support services to help organizations of any size connect their IT infrastructure with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can help your IT team to design and manage cost-effective environments that support Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid network models that utilize physical IT assets along with cloud services. To help you to integrate cloud services with networks, Progent offers a variety of cloud migration support services that include Microsoft 365 Exchange Online integration with on-premises Exchange, Microsoft Azure hybrid cloud solutions, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service programming and debugging, and Google Cloud integration consulting. Progent has more than 20 years of background providing advanced consulting expertise online, and Progent can help you complete your cloud migration initiatives quickly and within your budget.
Additional Support Services Offered by Progent
Progent can provide the services of seasoned remote consulting professionals for contract projects that small businesses frequently need. Billing charges for ongoing consulting projects are set according to the level of expertise of the engineers required. Progent's experience with these important areas of information technology enables customers to complete major initiatives economically and on schedule. Progent's special online consulting services include:
  • Help Desk Services
    Progent's Help Desk Call Center service options for small businesses with networks based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk support services, and Call Center consulting. Progent's Standard Help Desk Call Center services are well suited for smaller companies who lack the budget to build and maintain an in-house Help Desk but who want fast communication with a reliable Help Desk Call Center with proficient phone support plus the technical depth to escalate complex tasks to high-level consultants.

    Progent's Help Desk sharing services allow your business to split the load for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of veteran desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution built around the leading professional services automation (PSA) tool for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.

    Progent's Call Center consulting support can assist you in creating an effective new Call Center or improving your established one, identifying or enhancing Call Center application software to handle the unique requirements of your business, or providing temporary online personnel to work with your internal Help Desk team to handle high-demand events like software migrations, mass upgrades, or rolling out new applications.

    Progent's Call Center staff of seasoned network consultants provides your clients in Allentown Pennsylvania fast assistance from an efficient support group with extensive background providing phone help and online repair service for IT systems powered by UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's focus is to earn the Help Desk Call Center perception as a crucial enabler of company success, and Progent's aim is to fix instead of simply track technical problems.

  • Business Applications Services: Education, Programming, and Integration
    Progent's Applications Consulting staff can supply phone-based professional consulting expertise and training in specific application areas including ERP, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also can provide consulting, custom development, and training for Microsoft applications including Microsoft CRM, MS Office Project, Word, and Microsoft Office Excel. To learn additional information concerning Progent's expertise, customization, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.

    Progent's Apple Mac professionals can nurture the imaginative aspect of Macintosh computing by offering phone-based consulting services and training in graphics, audio, and motion video. Progent's support professionals can provide assistance in a variety of Macintosh programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also help you with specific jobs such as scanning or digitizing audio or video or establishing an audio/video production facility.

    Online Network Monitoring Support
    Progent can provide businesses in Allentown Pennsylvania remote computer system monitoring support powered by MS Operations Manager IT infrastructure monitoring and reporting, adapted by Progent for your business so that your IT support is proactive and automated. By uncovering emerging issues before they evolve into full-scale emergencies, proactive monitoring can minimize stressful and costly information system crises. Progent can also assist with server and infrastructure monitoring utilities such as Nagios and MRTG to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X networks, Windows systems, or environments based on a combination of OS platforms.

How Your Allentown Pennsylvania Business Can Contact Progent's Online Technical Support Experts
To contact Progent about emergency phone-based help with UNIX/Linux, Sun Solaris, or macOS and OS X environments, visit Progent's Emergency Remote Help, call 1-800-993-9400, or visit Contact Progent.

Philadelphia and Eastern Pennsylvania Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Pennsylvania and Delaware.

Onsite IT Consulting
Progent locations in Philadelphia and Eastern Pennsylvania

City Address Phone Link
Allentown 1275 Glenlivet Drive, Suite 100
Allentown, PA 18106
United States
(484) 656-7222 Allentown Network Support Services
Harrisburg 2225 Sycamore Street
Harrisburg, PA 17111
United States
(717) 999-2880 Harrisburg Network Support Services
Philadelphia 1735 Market Street, Suite 3750
Philadelphia, PA 19103
United States
(267) 592-4430 Philadelphia Network Support Services
Wilmington 1521 Concord Pike (US 202)
Wilmington, DE 19803
United States
(302) 425-9800 Wilmington Network Support Services

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    Fortinet next-generation firewalls (NGFWs) are industry leaders in offering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can help your business to integrate your Fortinet FortiGate security appliances to safeguard your IT resources at the network perimeter, within the data center, at branches, and in the cloud.

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    Progent's Microsoft certified consultants can help your company to pilot Microsoft Windows 7 to verify application and driver compatibility and to check its speed and reliability running with your applications. Progent can also show you how to assess the potential strategic benefits of adopting Windows 7. If you decide that Windows 7 makes sense for your business strategy, Progent can help your IT organization to design and carry out a non-disruptive deployment of Windows 7 from a previous version of Windows.

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    Progent's Microsoft-certified Windows 11 consulting experts can provide a range of services for Windows 11 including cloud integration, mobile device management and synchronization, telecommuter access, data and identity security, automated deployment, and Help Desk support services.

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    E-Mail Guard by Postini offers continually upgraded spam and virus blocking, content filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and service specialist. If your organization is too small to qualify for a regular Postini license, you can still have the use of Postini's Perimeter Management technology via Progent's E-Mail Guard spam filtering and antivirus aggregation program. Progent's expert e-mail protection consultants can help you create an email protection strategy that incorporates spam filtering and antivirus technologies and processes.

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    Progent can show you how to plan, configure, manage, and troubleshoot a viable Wireless LAN infrastructure, recommend appropriate components, and integrate access points, bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also help you create a thorough 802.11ac wireless system security strategy that is well aligned with the security strategy for your entire business network.

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    Progent's Microsoft-certified SQL Server 2017 experts can assist you to plan and carry out an efficient upgrade from your existing SQL Server databases and applications to SQL Server 2017.

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    Progent can assist you to evaluate the wealth of subscription plans available with Microsoft 365, previously called Office 365, and configure your network with Microsoft 365 so you derive top business value. Progent supports multi-vendor environments that include Windows, macOS, and Linux technology. Progent can also assist you to build and maintain hybrid solutions that transparently integrate on-premises and cloud-based products and services.

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  • IT Services Microsoft Windows 2008 R2
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    Windows Server 2008 is an important step forward in making IT systems more secure and fault tolerant, easier to virtualize and manage, faster, and able to provide a better environment for web publishing. Progent can help your business get the most from the improvements incorporated into Windows Server 2008 by providing Microsoft-certified consulting, support, training, staffing, network monitoring, and security engineering expertise.

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  • Biggest Ekahau Wi-Fi Site Debugging Integration Services
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    Progent's Ekahau-certified Wi-Fi consultants can assist you to design, deploy, enhance, manage and debug a Wi-Fi network optimized for your building. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF analysis.

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  • Migration Consulting Microsoft Solutions Framework Project Methodology Award Winning Problem Escalation Through Teamwork Network Engineers

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    Progent offers the guidance of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management strategy following leading practices identified by CRISC and geared to match your company's risk tolerance, business goals, and IT budget.

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  • After Hours Carrier Routing System IT Services
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    Cisco offers an extensive array of routers that includes appliances designed to provide the protection, performance, and reliability demanded by organizations from small offices to global enterprises. Cisco routers feature support for redundancy, transparent failover, and backup power for improved fault tolerance and network uptime. Progent can help you choose and configure Cisco routers to build a solid infrastructure for your network and to make it economical to grow as you support new users, open new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS platform, including Cisco's 800 series of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Series Routers.

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  • Remote Technical Support Meraki WiFi 6 Access Point Upgrade
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    Progent's Meraki Wi-Fi access point consultants provide remote and onsite support to assist businesses of any size to design, install, manage, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist you to configure and manage Meraki-based wireless networks for sites that can range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology including switches, ASR routers and ASA firewalls to build a seamless ecosystem that delivers the same connectivity, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi clients irrespective of their location or device.

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  • Online Support Services Cisco ASA 5500 Firewall Upgrade ASA 5520 Firewall Remote Support
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    Progent's certified Windows 2000 consultants can show you how to optimize the functionality of your current Windows 2K Servers and can streamline system management, provide tech support and repair, and strengthen security. Progent can also show you how to create, rationalize, and execute a plan to migrate from Microsoft Windows Server 2K to Windows 2003 Server. Progent is expert in setting up test programs to reduce the technical risk associated with moving to Windows Server 2003 by uncovering potential hardware and application compatibility issues.

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    For custom application development, Progent can supply programming consultants to produce business applications in areas such as eCommerce, web site design, Microsoft Business Solutions packages including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Internet Information Services to build custom eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers experts in a wide array of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer unified management of modern security features like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to plan and carry out an efficient migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's subscription-based security services to build and centrally manage IT ecosystems that include local offices, data centers, and cloud resources.

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    Medium-size businesses can enjoy all the advantages of System Center Operations Manager and have fast access to Progent's Microsoft and Cisco Premier IT support experts. With Progent's affordably priced network support packages, medium-size businesses can select a simple co-sourcing service program built around Operations Manager 2007 with network monitoring, automated warnings, in-depth reporting, Help Desk support, and online service. For businesses with line-of-business applications who need non-stop networking, Progent can provide a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft Operations Manager 2007 to offer medium-size company information systems world-class reliability, security and productivity.

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    Progent can assist your business to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve security, and boost worker output by ensuring that critical applications are always up to date, managing licensing, and monitoring resource usage patterns so you can make smart buying choices. When you are set to update your SCCM 2007 change management ecosystem, Progent can assist you to prepare for and carry out a smooth migration to System Center 2012 Configuration Manager.

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    Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, enhancing and troubleshooting SCOM environments and can provide companies of all sizes advanced online or on-premises consulting support for SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network fabric as well as Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or onsite troubleshooting to help you to fix serious issues uncovered by Microsoft SCOM 2012.

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    For enterprise project management support, Progent can provide the services of senior information technology experts with years of background in IT management, program development, and business process design for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management skills to assist enterprise customers adhere to best practices to ensure that strategic projects are successfully completed on schedule and on budget.

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    Microsoft SQL Server 2008 delivers indispensable, standardized tools to IT experts and information workers, reducing the difficulty of creating, deploying, administering, and accessing company information and analytical applications in environments ranging from mobile devices to corporate information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2008 require an IT consulting firm with real-world expertise and broad knowledge in designing and deploying data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft ISA Server-based security solutions for information systems with many sites, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall consultants are available to assist your small business in planning and implementing an installation of ISA 2000 Server or ISA Server 2004 that meets your information protection needs without overly restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    Microsoft Lync Server 2013, renamed Skype for Business, enables businesses of any size to create a manageable and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing model with instant messaging, real-time presence, web meetings with application sharing, as well as IP and PSTN telephony across a broad assortment of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 experts and system architects can help your company to assess the business benefits of Lync Server 2013, design an on-premises, cloud-resident (with Microsoft Lync Online) or hybrid model appropriate for your present and long-term plans, deploy Lync 2013 so as to speed up your ROI, and deliver live online and on-premises training to your IT staff and users. Progent offers in-depth expertise in critical components of a Lync 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync Server 2013 with key Microsoft 365 applications such as Outlook and PowerPoint.

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    Microsoft Exchange 2013 incorporates significant improvements to the capabilities of Microsoft Exchange 2010 and introduces important innovations as well as a redesigned structure. These enhancements favorably impact key IT areas such as ease of administration, availability, security and compliance, operational costs, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange 2013, create an efficient test and rollout strategy, and train your IT team to manage your Exchange 2013 environment. Progent also offers affordable remote consulting and management services for Exchange 2013.

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    The QTS Colocation Center is located in the seismically-stable Natomas area of Sacramento, CA. If your company is now utilizing the QTS Sacramento data center as a colocation facility or if your company is planning on moving your main or offsite backup equipment to the Herakles data center, Progent offers a range of cost-effective services such as data center migration, equipment deployment and updates, infrastructure optimization, project management, virtualization expertise, offsite network monitoring, centralized system management, software development, disaster recovery/business continuity solutions, data security evaluation, and the use of the Progent Test Lab.

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  • Top Configuration Service Reports
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    Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all billed support activities. Unlike many independent consultants or local service organizations who provide minimal documentation or specifics of services done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service documentation transmitted by each staff member to each client. The discipline of documenting and organizing support records results in more efficient support and avoids a variety of typical misfortunes such as when a service client is virtually held captive to a consultant who won't let go of the keys to the kingdom.

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  • Blackberry Consultant
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    Progent's professionals provide experience in a variety of technologies related to mobile networking including system topology, wireless data synchronization, wireless protection, wireless e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless application programming. Progent's Microsoft certified experts can save your business time and money by using their wireless experience to show you how to choose and integrate mobile connectivity technologies that make sense for your business. Progent can also tune your IT infrastructure so that wireless data devices perform better.

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