Enlarging your at-home workforce can have a major effect on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Alpharetta organization to select the appropriate tools and follow best practices in building and maintaining a safe virtual ecosystem for telecommuters that facilitates collaboration and returns top business value. Progent can provide support services ranging from on demand expertise for getting you past challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can help Alpharetta, Georgia companies to with any aspect of building a high-functioning work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, security and compliance, data protection solutions, and centralized management.

Data Protection for Teleworkers
Data Protection covers backing up and recovering vital information so as to avoid data loss and minimize recovery time in case of storage failures resulting from hardware issues, programming hiccups, human error, malware, or any other reason. Dependable data protection solutions can be especially challenging to design and manage in hybrid environments that incorporate in-house data centers, cloud resources, and an at-home workforce.

  • Backup/Restore solutions for an at-home workforce must cover multiple kinds of user-owned endpoints. Progent offers quick remote help from consultants familiar with a broad range of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, tablets and smartphones. Popular backup/restore solutions supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect resources spread across a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that utilizes cloud storage and features fine-grained recovery and unified management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) strategies typically anticipate circumstances that require a quick switch to an at-home workforce. Progent's expert disaster recovery preparedness experts and business continuity specialists can assist your business to develop, document and test a DR/BC plan that addresses the logistics of switching to an at-home workforce.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your Alpharetta, Georgia business, call 1-800-993-9400 or refer to Contact Progent.