Expanding your telecommuter workforce may have a major effect on IT architecture, security/compliance, and company processes. Progent has 20 years of experience helping SMBs to design, configure, administer, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Alpharetta company to select the right tools and follow best practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes teamwork and delivers top value. Progent offers services ranging from as-needed expertise for getting you over challenging technical roadblocks to full project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Alpharetta, Georgia organizations to succeed with any facet of building a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, endpoint security, backup/restore solutions, and unified management.

Data Protection for At-Home Workers
Data Protection covers backing up and restoring vital information in order to avoid data loss and reduce recovery time in case of storage failures due to hardware breakdowns, software glitches, operator mistakes, malware, or any other reason. Reliable data protection solutions can be especially difficult to architect and manage in hybrid networks that incorporate in-house data centers, cloud resources, and at-home workers.

  • Backup/Recovery solutions for remote workers must address diverse kinds of personally owned endpoints. Progent can provide quick remote help from consultants familiar with a wide array of platforms for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktops as well as laptops, iPads and smartphones. Leading backup/restore products supported by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To protect resources distributed throughout a hybrid network, Progent offers ProSight Data Protection Services, a managed backup/recovery service that uses cloud-based storage and includes fine-grained recovery and centralized management capabilities.
  • Disaster Recovery/Business Continuity strategies typically anticipate circumstances that require a quick switch to an at-home workforce. Progent's senior disaster recovery preparedness consultants and business continuity consultants can assist your business to create, document and validate a DR/BC strategy that addresses the process of switching to an at-home workforce.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Alpharetta, Georgia organization, phone 1-800-993-9400 or go to Contact Progent.