Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry mobile PDAs were once among the most popular solutions for maintaining location-independent connectivity to email, scheduling, web programs, and other vital business information. Progent offers Alpharetta, Georgia companies the services of BlackBerry-certified experts who can assist organizations to maintain existing BlackBerry environments or transition smoothly to a modern mobile solution.

As the complexity of small company IT technology has increased, and as the demand for world-class protection, reliability, and disaster recovery has become the standard for businesses regardless of size, successful deployment and support of BlackBerry technology has grown more difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small organizations frequently turn to external consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can help small organizations to design, manage, and troubleshoot BlackBerry environments affordably and effectively, dispensing with the necessity for an in-house BlackBerry technology specialist and reducing the expense and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, combined with Progent's efficient online service delivery capabilities, provides small businesses an economical solution for integrating BlackBerry technology seamlessly into their business information network.

Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined administration tools to enable you to monitor and support BlackBerry devices across your company, define security policies that make sense for your company, develop custom wireless software, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your regular backup procedures so that it can be restored quickly and safely.

Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.

Atlanta Onsite IT Consulting
Progent locations in the Atlanta Metro Area

City Street Address Contact Information
Atlanta 235 Peachtree Street NE
Suite 400
Atlanta, Georgia 30303
Sales Phone: 404-537-1318

Link: Atlanta Network Support Services
Alpharetta 11175 Cicero Drive
Suite 100
Atlanta, Georgia 30022
Sales Phone: 720-263-4433

Link: Alpharetta Network Support Services
Sandy Springs One Glenlake Parkway
Suite 650
Atlanta, Georgia 30328
Sales Phone: 678-899-6420

Link: Sandy Springs Network Support Services

Technical Support Services for BlackBerry BES Server
RIM's high-end solution for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated tool allows Microsoft Exchange Server, Domino, or Novell GroupWise users to transmit and receive emails that stay encrypted during wireless transit to ensure optimum data protection. BlackBerry Enterprise Server also streamlines a broad variety of critical administrative tasks that span from BlackBerry setup and updates to mobile security and fault tolerance.

BlackBerry BES Server Integration Support

Progent's BlackBerry-premier engineers can help you use RIM BlackBerry Enterprise Server to perform routine tasks such as:

  • Deploy and manage applications
  • Plan device, program, and policy updates
  • Upgrade BlackBerry device firmware remotely
  • Manage user and group configurations with BlackBerry's extensive library of IT policies

Progent's BlackBerry-premier engineers can also assist you to utilize BES Server to implement key tasks not supported by the less advanced BES Server Express. These procedures include:

  • Set up and support BlackBerry's high-availability architecture based on virtual servers
  • Install BlackBerry devices remotely
  • Establish custom administration roles
  • Automatically track and analyze the overall health of your BlackBerry system

How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has been awarded accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services range from troubleshooting synchronization issues to architecting wireless productivity solutions based on BlackBerry BES Server. These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can help your company to perform common technical functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, editing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email solution. Progent's seasoned experts can also help your company to troubleshoot a broad array of issues associated with synchronization, handset detection, email reconciliation, web access, wireless connections, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide remote help for small company networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile technical support costs at a minimum and, by solving problems promptly, improves the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, repair, and document a wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology needs assessment, system design, roll-out strategy and implementation, performance optimization, configuration of a high-availability architecture, data backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to create a mobile wireless system that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry BES Server, help you to determine which administration approach and hardware products match your requirements, and evaluate your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make informed choices about alternatives for software versions, server hardware and mass storage, network architecture, and application configuration.

To optimize network security, Progent's BlackBerry-certified consultant can help you to choose and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to run company-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry solution.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Professional
If you wish to get in touch with Progent about consulting help for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.