Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile PDAs were once among the most popular products for maintaining mobile connectivity to messaging, calendars, web-based applications, and other critical business information. Progent can provide Alpharetta, Georgia businesses the expertise of BlackBerry-premier experts who can assist organizations to maintain existing BlackBerry deployments or transition smoothly to a modern smartphone solution.
As the sophistication of small business IT technology has increased, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the standard for organizations of any size, successful integration and maintenance of RIM BlackBerry technology has grown increasingly difficult. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small businesses frequently resort to external consulting firms who offer expertise in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can help small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and efficiently, eliminating the requirement for an internal BlackBerry solutions expert and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, combined with Progent's efficient remote service delivery capabilities, provides small companies an economical alternative for incorporating BlackBerry products productively into their information network.
Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to help you track and control BlackBerry smartphones across your company, define security policies that are right for your business, customize wireless applications, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored quickly and thoroughly.
Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.
Progent locations in the Atlanta Metro Area
Integration Expertise for BlackBerry Enterprise Server (BES)
RIM's advanced solution for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful software allows Microsoft Exchange Server, Domino, or Groupwise users to send and receive messages that are encrypted during wireless transit to provide optimum data protection. BlackBerry BES Server also simplifies a wide variety of key administrative jobs that span from BlackBerry deployment and updates to mobile security and fault tolerance.
Progent's BlackBerry-certified consultants can help you use BlackBerry BES Server to perform routine jobs such as:
- Deploy and manage applications
- Schedule device, application, and policy updates
- Update BlackBerry device software remotely
- Control client settings with BES Server's extensive selection of IT policies
Progent's BlackBerry-premier engineers can also assist you to utilize BlackBerry BES Server to perform key procedures not supported by the less advanced BES Server Express. These tasks include:
- Configure and manage BlackBerry's high-availability architecture based on virtual servers
- Install BlackBerry devices remotely
- Set custom administration roles
- Monitor and report on the overall health of your BlackBerry system
How Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has earned certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization problems to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective practice areas include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry engineer has expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone clients on Exchange Server and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and IM, implement push and pull access control lists, manage Microsoft Exchange data flow, create, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, install, test, troubleshoot, and document a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology requirements analysis, system design, deployment strategy and execution, performance optimization, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to create a mobile wireless solution that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry BES Server, assist you to decide which administration model and hardware products match your needs, and analyze your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices about options for software versions, server hardware and storage, network design, and application configuration.
To optimize network security, Progent's BlackBerry consultant can help you to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security specialists to perform network-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry environment.
Contact Progent to Get Help from a BlackBerry-Qualified Professional
In order to get in touch with Progent about consulting expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.