Consulting Support for BlackBerry Solutions
BlackBerry wireless smartphones were once one of the most successful solutions for achieving location-independent access to messaging, calendars, web applications, and other critical business information. Progent offers Alpharetta, Georgia companies the services of BlackBerry-certified professionals who can help companies to manage their BlackBerry environments or transition smoothly to a current smartphone solution.
As the sophistication of small business IT technology has increased, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the standard for organizations of all sizes, successful integration and maintenance of BlackBerry solutions has become increasingly difficult. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small businesses often resort to external consulting firms who specialize in BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-premier engineers who can help small businesses to plan, manage, and repair BlackBerry-based solutions economically and effectively, dispensing with the necessity for an in-house BlackBerry technology expert and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, coupled with Progent's proven online service delivery capabilities, gives small businesses a budget-friendly alternative for integrating RIM BlackBerry technology productively into their IT system.
Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you track and control BlackBerry devices across your company, recommend security policies that make sense for your business, develop custom wireless software, and make sure that your IT network architecture is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered quickly and thoroughly.
Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.
City | Address | Phone | Link |
Alpharetta | 11175 Cicero Drive, Suite 100 Alpharetta, GA 30022 United States |
(678) 436-8815 | Alpharetta Network Support Services |
Atlanta | 235 Peachtree Street NE, Suite 400 Atlanta, GA 30303 United States |
(404) 537-1318 | Atlanta Network Support Services |
Sandy Springs | One Glenlake Parkway, Suite 650 Sandy Springs, GA 30328 United States |
(678) 899-6420 | Sandy Springs Network Support Services |
Consulting Support for BlackBerry Enterprise Server (BES)
RIM's high-end solution for managing large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Exchange Server, Lotus Domino, or Novell GroupWise clients to send and receive messages that are encrypted in wireless transit to provide optimum security. BlackBerry Enterprise Server also streamlines a broad selection of crucial management tasks ranging from BlackBerry deployment and updates to mobile security and fault tolerance.
Progent's BlackBerry-certified engineers can assist you to use BlackBerry BES Server to perform basic tasks like:
Progent's BlackBerry-premier consultants can also assist your company to utilize BES Server to perform key tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:
Progent's Online BlackBerry-certified Technical Support is Quick and Economical
For businesses in Alpharetta, Georgia who need fast and economical access to an authorized RIM BlackBerry consultant, Progent provides effective online assistance from a seasoned network support staff who have provided IT solutions to organizations in each state in the United States. (See Progent's customer testimonials.)
Online consulting services eliminates travel expense and allows consultants to resolve technical issues rapidly, allowing you to reduce wasted productivity. Progent's BlackBerry consultants have earned certifications in the entire range of BlackBerry technologies and offer professional help in areas such as fixing synchronization problems, deploying BlackBerry Enterprise Server, and creating a secure, fault-tolerant network architecture for RIM BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform common support functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, modifying user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned service professionals can in addition assist you to resolve a broad array of issues concerning synchronization, handset recognition, messaging reconciliation, web browsing, wireless connections, IM, desktop software installation, and Desktop Redirector.
As a leader in providing countrywide online support for small business networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile support expenses at a minimum and, by dealing with problems promptly, maximizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures such as resolving enterprise activation problems, adding and deleting BlackBerry smartphone users, activating passwords, configuring over-the-air software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also show you how to operate management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and help your company to select and implement appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant has support skills in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and delete BlackBerry device clients on Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, control Microsoft Exchange Server data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP results.
Progent's BlackBerry consultant can support your BlackBerry technology in a variety of environments that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent to Get Help from a RIM BlackBerry-Certified Professional
To ask Progent about engineering assistance for BlackBerry wireless solutions, phone