Mobile Technology Consulting
Alpharetta, Georgia Integration Services for BlackBerry
Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were at one time one of the most successful solutions for achieving location-independent connectivity to messaging, scheduling, web-based applications, and other vital business information. Progent offers Alpharetta, Georgia businesses support from BlackBerry-certified experts who can assist businesses to maintain existing BlackBerry deployments or transition efficiently to a more popular smartphone platform.
As the complexity of small company networks has increased, and as the need for world-class security, dependability, and recoverability has grown to be the norm for organizations regardless of size, effective deployment and maintenance of RIM BlackBerry technology has grown more difficult. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small businesses frequently resort to external consulting firms who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to design, manage, and repair BlackBerry solutions economically and effectively, eliminating the need for an internal BlackBerry solutions specialist and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of experience, combined with Progent's efficient online service delivery capabilities, gives small companies an economical alternative for integrating RIM BlackBerry products productively into their IT network.
Progent's engineers can assist you with SQL Server 2019 integration consulting, SQL Server 2016 migration support, and Microsoft Exchange Server setup so that your database and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined management tools to enable you to monitor and control BlackBerry devices throughout your business, define security policies that make sense for your company, customize mobile applications, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your regular backup processes so that it can be recovered quickly and thoroughly.
Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.
| City | Address | Phone | Link |
| Alpharetta | 11175 Cicero Drive, Suite 100 Alpharetta, GA 30022 United States |
(678) 436-8815 | Alpharetta Network Support Services |
| Atlanta | 235 Peachtree Street NE, Suite 400 Atlanta, GA 30303 United States |
(404) 537-1318 | Atlanta Network Support Services |
| Sandy Springs | One Glenlake Parkway, Suite 650 Sandy Springs, GA 30328 United States |
(678) 899-6420 | Sandy Springs Network Support Services |
Integration Services for BlackBerry BES Server
BlackBerry BES Server simplifies administration and maintenance of RIM BlackBerry smartphones, providing a centralized platform for handling critical tasks such as device deployment, updates, and deactivation and offering a solid infrastructure for data protection and fault tolerance. BlackBerry BES Server delivers seamless communication between Exchange Server, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry users and allows wireless synchronization.
BlackBerry Enterprise Server provides a wealth of data protection capabilities beginning with automatic encryption of messages sent between a BlackBerry wireless handset and BES Server based on AES or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows excellent flexibility in adjusting degrees of security to match the special requirements of your company's network. Progent's BlackBerry authorized consultants can help your company to choose powerful security functions and enable them remotely. Samples of these over-the-air configurable security features are:
- Lock down a BlackBerry device
- Erase data from a misplaced or stolen device
- Disable Bluetooth
- Activate built-in protection against malicious attacks
BlackBerry Enterprise Server also offers versatility in selecting mechanisms to keep users from loading or executing unsafe or unauthorized code. Progent can assist you to choose protective processes such as:
- List precisely what programs are permitted on the device
- Block external programs from allocating persistent storage on the device
- Determine what functions third-party software can access on the device
- Limit the kinds of connections third-party software running on the smartphone can initialize
- Prevent all external programs from being installed or executed on the smartphone
Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization problems to architecting wireless workforce solutions based on BlackBerry BES Server. These BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform basic support functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your company email solution. Progent's seasoned service professionals can in addition help you to troubleshoot a wide range of problems concerning synchronization, device recognition, messaging consistency, web access, mobile connectivity, Instant Messaging, PC application configuration, and Desktop Redirector.
As a leader in providing nationwide online support for small office IT networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile technical support costs low and, by handling problems quickly, maximizes the efficiency of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can help you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures including resolving enterprise activation issues, adding and deleting BlackBerry smartphone users, setting activation passwords, configuring over-the-air program loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.
Progent's BlackBerry-certified engineers can also help you to operate management tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES environment and help you to define and install sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange. Progent's BlackBerry engineer offers support skills in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to add and delete BlackBerry device users on Microsoft Exchange and Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, deploy push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and produce documentation for a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and network requirements assessment, solution architecture, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to design a mobile wireless environment that meets your IT budget and supports your business strategy. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current network architecture's ability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which administration model and equipment match your requirements, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software versions, processors and mass storage, network architecture, and application configuration.
To optimize system security, Progent's BlackBerry-certified expert can help you to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to perform network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry environment.
Contact Progent for Help from a BlackBerry-Certified Professional
If you wish to contact Progent about engineering help for BlackBerry mobile wireless solutions, phone
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Hornetsecurity Altaro VM Backup and VMware ESXi Specialist
Professional Altaro VM Backup Planning
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also supports cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite services to assist you to design, deploy, manage and debug a comprehensive backup/restore system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup.
Integration Firm DotNET
Integration Firm DotNET Framework
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development environment and can build or modernize .NET apps quickly and at low cost.
System Center 2016 and Intune IT Services
System Center 2016 and Windows 10 Integration On-site Support
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, enhancing and fixing System Center Operations Manager environments and offer companies of all sizes expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that provides the performance and availability needed to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also help you to import and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric and Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or on-premises technical support to assist you to remediate serious problems uncovered by SCOM 2012.
Computer Virus Forensics Integration
ProSight ASM Endpoint Protection Technology Professional
Progent's ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior-based machine learning tools from SentinelOne to guard endpoint devices and servers and VMs against known as well as novel ransomware crypto-worms like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Lync Server 2013 high availability Professionals
Lync Server 2013 Remote Support Services
Microsoft Lync Server 2013, rebranded Skype for Business, enables organizations of any size to create a manageable and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing style with IM, presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP and PSTN telephony enabled for a wide range of stationary PCs and handheld devices. Progent's certified Lync Server 2013 experts and system architects can help you to assess the advantages of Lync 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or mixed model appropriate for your present and long-term goals, deploy Lync Server 2013 so as to speed up your return on investment, and deliver live webinar and onsite training to your management team and end users. Progent has expertise in critical components of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync 2013 with key Office and Microsoft 365 apps including Outlook clients and PowerPoint.
Computer Engineer Hosting
Data Center Online Help
Progent's data center IT services are intended for businesses with hardware located at IDCs or data center co-location hosting facilities and requiring timely in-person help at the colo facility plus remote support from Microsoft and Cisco Premier Certified experts. Progent provides a full array of Internet Data Centers and data center and colocation consulting services such as network topology evaluation, Windows and UNIX server installation and support, tech support for server and communications networking, development and deployment of zero-downtime systems, defining and implementing layered security structures, firewall configuration and troubleshooting, designing load balancing solutions, and planning fault tolerant server and storage cluster configurations.
24-7 Online Support Services MFA and Single Sign-on (SSO)
Top Quality Duo Two-factor Authentication (2FA) Online Support
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Google Android, and other personal devices.
2500 Wireless Controller Support
Cisco Aironet 2700 Access Point Professional
Progent's Cisco-certified wireless integration consultants can help you to configure, administer, and debug Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.
Duo Identity Authentication Integration Services
Two-factor Authentication (2FA) Technical Support
Progent's Duo services utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation on iOS, Google Android, and other out-of-band devices.
Citrix Stage Manager Professional
Consultants Citrix StorageLink Gateway
Progent's Citrix experts can help you to evaluate the business value of the available versions of Citrix Essentials for Hyper-V, help you to integrate Citrix administration utilities with your Microsoft Hyper-V environment, and show you how to deploy Citrix Essentials to enhance the responsiveness, availability, consistency, and fault tolerance of your virtualized network while lowering the cost of equipment and operations and streamlining management tasks.
Online Support Services WAP
Online Consulting wireless IP phones and Aironet APs
Progent's Cisco-certified wireless technology consulting experts can assist organizations to configure, manage, and debug Cisco wireless devices such as Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Cybersecurity Vulnerability Evaluation Services
Cybersecurity Assessment Engineers
Progent has created special security service bundles intended to deliver larger enterprises an impartial and thorough security assessment from a group of premier security engineers. All Progent's network security evaluation bundles incorporate a collection of services like automated scans from within and from beyond the network security perimeter, professional interpretation of captured data by accredited security consultants, creation of a paper documenting the findings, plus an interactive concise executive outbrief and an in-depth live review for in-house network managers.
Consulting for IT Service Firms Consultant Services
After Hours Support for IT Service Firms Network Consulting
Progent's Reseller Program for IT Service Firms lets you use Progent's consulting engineers under your own brand as a transparent arm of your network consulting staff.
Barracuda Networks Firewalls Cybersecurity Team
Barracuda Networks CloudGen Firewalls Security Team
Barracuda's affordable CloudGen Firewall devices combine web filtering, remote access, SSL tunnel VPN, secure SD-WAN, and modern Zero-Trust support with centralized management encompassing your complete enterprise including on-premises, public cloud, and hybrid network architectures. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the depth of expertise to serve as your one-stop resource for technical help, administration, training, and security expertise.
Microsoft Office System Server Integrators
Microsoft Office 2003 Network Consulting
Progent's IT outsourcing services provide affordable network consulting for small companies. Whether it includes planning network infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your network, or developing an on-line eCommerce application, outsourcing your IT engineering services can reduce costs and minimize risks, allowing network support expenses to increase in a more linear and controlled fashion than is feasible by assembling a large, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to create a protected and robust network foundation for your critical business software based on Microsoft Windows.
SQL 2008 Reporting Services Expert Development
Expert Development Microsoft T-SQL
SQL Server 2005 delivers indispensable, standardized tools to computer professionals as well as to network users, lessening the difficulty of designing, deploying, administering, and accessing enterprise information and analytical applications in environments ranging from mobile devices to corporate information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consulting firm with hands-on experience and wide knowledge in designing and deploying information-based, comprehensive business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
CISSP Certified Security Professionals
CISSP Certified Security Consulting
Progent's CISSP-certified network security consultants can assist organizations of any size with any facet of information system security. Progent can create cost-effective cybersecurity solutions that protect a small office against modern malware attacks or Progent can design, deploy, and manage an end-to-end security environment for hybrid networks that accommodate local, remote, and mobile users sharing network resources distributed across a mix of physical datacenters and various clouds.
Largest SQL Server 2019 and Excel Specialist
SQL Server 2019 and Kubernetes Professionals
Progent's Microsoft-certified SQL Server 2019 experts can help you to evaluate the advantages for migrating to SQL Server 2019 and can provide fast remote or onsite access to experts in system planning and deployment, application development, database administration, and network security.
Exchange Server 2016 Upgrade Planning Remote Troubleshooting
IT Consultants Microsoft Exchange 2016 Upgrade
Progent can assist you in any and all facets of your migration to Microsoft Exchange Server 2016 including designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V design; determining mass storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing for high-availability CAS services; designing, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Microsoft Virtual Server Administration Consulting Services
MS Microsoft Virtual Server Professionals
Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server platform and powered by technology originally developed by Connectix, delivers the power needed to accomplish server consolidation, software upgrade, and server isolation tasks via virtualization technology in an enterprise-ready computing network with advanced scalability, manageability, and availability. Microsoft has targeted Virtual Server at companies wishing to improve operational efficiency in software programming and testing, upgrading from outdated line-of-business applications, and hardware consolidation. Progent's skilled Virtual Server experts can help your business to evaluate and deploy MS Virtual Server.
Support Services Microsoft Firewall
ISA 2004 Enterprise Edition Server Network Consulting
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing Microsoft ISA Server-based security solutions for IT networks with many sites, mobile users, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can assist your small business in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your information protection requirements without overly restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
MacOS and Windows IT Consulting
MacOS and Windows Online Help
Progent's support specialists in Apple OS X and Windows technology can help you integrate Mac and Windows systems into seamless networks with resource sharing and workgroup functionality. Enabling productive co-existence among a variety of servers and workstations powered by Apple Mac OS and Windows requires broad knowledge of and experience with Mac and Windows products. Progent's background in Microsoft and Macintosh service makes it possible to provide world class assistance to businesses that depend on these platforms to maintain their competitive advantage. Progent can also assist your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
SQL 2008 Analysis Services Specialist
Microsoft SQL Server 2008 On-site Support
Progent's Microsoft-Certified SQL engineers can provide an array of services to help small and midsize companies to design, install, administer, and repair Microsoft SQL Server 2008 systems so that they receive the optimum strategic advantage from this state-of-the-art relational database platform. Also, Progent offers assistance with system infrastructure, company-wide security, and application development to increase the business benefit of your computer investment.
Security Organizations Juniper Junos BGT
Juniper Junos os Security Consultants
Progent's Juniper-authorized network engineer can assist your company to plan and deploy Juniper Firewall/VPN technology, optimize and troubleshoot your infrastructure, and upgrade efficiently from discontinued products to the latest versions. Progent's Junos OS engineers can also provide support for Juniper's flagship network operating system to help your business to streamline the administration and improve the protection of your Juniper VPN appliances and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations manage environments that include a mix of Juniper's OS platforms.
24/7 Monitoring and Reporting Configuration
Microsoft Expert Monitoring and Reporting Integration Support
Progent offers a variety of IT support packages for small companies. These IT outsourcing and network monitoring services are built around the anticipatory problem solving capabilities of Operations Manager 2007, a next-generation server and IT management software platform that monitors the reliability, performance, and security of your information system and isolates potential troubles before they can disrupt your network. With Progent's economically priced network support programs, small businesses can choose a basic co-sourcing package built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package.
Meraki Wave 2 AP Support
Meraki MR18 Access Point Professional
Progent's Cisco-certified Wi-Fi networking experts offer online and onsite consulting and support services to help your organization to plan, configure, administer, optimize, and repair wireless deployments that incorporate Cisco's Meraki access points. Progent's experts can also help your organization to design and implement hybrid environments that combine local and cloud-based services and that provide seamless connectivity, advanced protection, streamlined management, and dependable operation for all your wired and wireless endpoints.
ProSight Virtual Machine Hosting Professional
Urgent ProSight Private Cloud Hosting Services Engineers
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small organization's servers in an environment that delivers the highest degree of dependability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting services are built upon mature virtualization architectures that enable small companies with mixed- platform environments to economize significantly on the costs of capital equipment, system maintenance, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.
.NET Visual Studio Design Firms
Programmer .NET MAUI
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development environment and can create or enhance .NET apps rapidly and affordably.
Technical Support Services Symantec VPN
Cybersecurity Firms Symantec Security
Progent's Symantec consultants can assist you to support legacy Symantec firewall and Symantec VPN appliances including the Symantec Raptor and Symantec VelociRaptor line or show you how to upgrade to current firewall/VPN technology. Progent can also help you design and implement a complete security strategy that can include firewall and VPN appliances and software, managed security and network defense services, system monitoring software, and documented policies and enforcement procedures. Progent has the skill to be your single resource for continuing technical help, maintenance, education, and security expertise.
Windows Server 2012R2 Hyper-V Professionals
24-Hour Windows Server 2012R2 Cloud Engineers
Progent's certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop test systems and rollout plans, tune your infrastructure for on-premises, multi-site, cloud-based, and hybrid datacenters, train your IT support staff, develop a corporate-wide security strategy, streamline network administration, assist with creating applications, and build and validate a DR/BC plan.
System Center 2016 Amazon AWS Integration Support and Integration
System Center 2016 Virtual Machine Manager Specialists
System Center 2016 delivers major improvements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016 servers, Windows 10; unified management of multi-OS environments that include Linux, Microsoft Hyper-V and VMware vSphere; and better cloud support including tighter integration with Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff offers advanced remote and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and configure a new deployment of System Center 2016, expand or tune an existing one, migrate efficiently from a prior release of System Center, or debug your System Center environment.
Email Security and Virus Protection Network Consulting Service
Microsoft Exchange 2016 Small Office Computer Consultant
Progent's Microsoft-certified professionals average more than a decade of background delivering messaging support for customers that range from small offices to large enterprises. Progent offers economical consulting for all editions of Microsoft Exchange Server to strengthen email and virus security, configure high availability email environments, and implement off-site and wireless email connectivity. Progent's Exchange support services can assist you in designing and carrying out a migration from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange 2019 Server. Progent also provides integration help for Windows 10 and Windows 11 clients using Outlook and can show you how to configure Microsoft Outlook Web App for all major browsers. For e-mail virus protection, spam filtering and outbound data leak prevention, Progent offers Email Guard security services.
Shared Call Center Economics Outsourcing
Co-managed Help Desk Costs Technology Consulting
Progent's Help Desk Call Center outsourcing and co-sourcing services help organizations to cut costs and enhance productivity.
24x7 Hybrid cloud integration Consultant
24-Hour Google Cloud hybrid solutions Consultant
Progent offers expert online consulting to help companies integrate their IT infrastructure with leading public cloud platforms such as Azure and Amazon AWS. Progent can assist your IT team to plan and manage cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-based systems or in hybrid architectures that utilize local IT assets along with public cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a range of public cloud migration support services that include Azure hybrid cloud planning and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than two decades of background providing high-level consulting expertise online, and Progent can help you complete your cloud integration initiatives on schedule and affordably.
Professionals 64-bit Computing
64-bit Processing Consulting
Progent's Microsoft-expert consultants can help you to enhance your desktops from 32 to 64 bits. Progent can assist you to understand the risks and benefits of upgrading to 64-bit desktop processing, design an affordable migration process that reduces business disruptions, and provide economical, professional online support to aid your company to install 64-bit desktop operating systems and application software on your current computers.
Citrix Xen Hypervisor Consultant Services
Citrix Xen Hypervisor Consultants
Progent's Citrix-accredited consultants can help you to evaluate the business benefits of XenServer as well as other Citrix products, and can assist you to plan, test, execute, troubleshoot, and support a XenServer installation. Progent can also analyze your current XenServer environment and show you how to optimize consolidation, responsiveness, security and compliance, uptime, and disaster recovery.
Online Technical Support Citrix HDX
Citrix Receiver Technology Consulting Services
Citrix has developed a comprehensive family of platforms that deliver enterprise-level manageability, scalability, and performance for server virtualization and for server-based distribution of Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help you to evaluate the business advantages of Citrix technology and can help you design, validate, implement, optimize, and maintain Citrix virtualization platforms.
Specialist Citrix StorageLink Gateway
Citrix for Hyper-V Consultancy
Progent's Citrix experts can assist your organization to assess the business benefits of the available versions of Citrix Essentials for Hyper-V, assist you to integrate Citrix management utilities in your Hyper-V network, and show you how to deploy Citrix Essentials for Hyper-V to enhance the responsiveness, uptime, flexibility, and fault tolerance of your virtualized network while reducing the cost of equipment and support and simplifying administrative tasks.
Immediate Symantec VelociRaptor Technical Support Services
Symantec Security Firewall Support
Progent's Symantec experts can help you maintain legacy Symantec firewall and Symantec VPN products including the Symantec Raptor and Symantec VelociRaptor family or help you migrate to more recent firewall solutions. Progent can also enable you to create and execute a complete security strategy that can include firewall/VPN appliances and software, outsourced security and network defense services, system monitoring products, and documented policies and processes. Progent has the expertise to be your single source for continuing network support, maintenance, training, and security consulting.
Consulting Services Microsoft Outlook for Mac
Mac voice mail Integration
Microsoft Exchange and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft premier consultants can help you set up Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with teammates who use Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can collaborate, allowing Mac users to receive and send email, examine the Exchange global address list, copy addresses, sync up appointments, and invite people to conferences with your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly set up and that WebDAV and Outlook Web Access are working. Progent also offers specialized one-on-one Entourage education.
Microsoft Certified Partner Professional Exchange 2019 MCDB Cache
24x7 Exchange 2019 Mailbox Server Professional
Progent can help your organization in any facet of your migration to Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook clients.
Hornetsecurity Altaro VM Backup Disaster Recovery Specialist
Altaro VM Backup Cloud Management Specialists
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud architectures and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite services to help you to plan, deploy, manage and troubleshoot a modern backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup software.
24-Hour Microsoft Solutions Framework Project Methodology Network Support Consultant
Company-wide Standards for Best Practices PC Consulting
Progent's staff of Microsoft and Cisco Premier Certified consultants average more than ten years of real-world industry background, in the trenches of IT support, performing a wide variety of technical projects for an extensive mix of customers. Every Progent consultant shares a refined collection of personal best practices which are combined into company-wide best practices training that Progent teaches its support personnel. This ensures that you get not just world-class technical skills, but also a consultant with field-tested methods for applying computer knowledge to fix actual network problems quickly.
Ekahau Wi-Fi Network Management Configuration
Remote Technical Support Ekahau Wi-Fi RF Spectrum Analysis
Progent's Ekahau-certified Wi-Fi experts can help your business to plan, implement, enhance, manage and debug a Wi-Fi network adapted to your building. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF analysis.
Integration Consultant Access to External Support Databases
Best Practices Network Services
Progent's team of Microsoft and Cisco Certified consultants average longer than ten years of real-world professional experience, at the front lines of IT service, performing a broad variety of technical tasks for a large array of businesses. Each Progent consultant shares a proven set of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its consulting staff. This means that you get not just world-class IT help, but also a support engineer with proven approaches for applying technical knowledge to resolve real-world network problems efficiently.
Support Outsourcing Extended Support Desk
Co-managed Heldesk IT Consultant
Progent's Co-managed Call Center service allows your business to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's pool of veteran desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
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