Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile PDAs were once one of the most successful solutions for maintaining location-independent connectivity to messaging, scheduling, web-based programs, and other vital business information. Progent can provide Alpharetta, Georgia businesses the expertise of BlackBerry-certified consultants who can assist organizations to maintain their BlackBerry environments or transition smoothly to a modern mobile solution.
As the complexity of small company IT technology has expanded, and as the need for world-class protection, dependability, and recoverability has grown to be the norm for companies regardless of size, effective integration and support of BlackBerry solutions has grown more challenging. To deal with areas such as security, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small businesses frequently turn to outside support firms who specialize in BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to design, administer, and repair BlackBerry solutions affordably and efficiently, doing away with the need for an in-house BlackBerry solutions specialist and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of experience, combined with Progent's proven online service delivery capabilities, gives small businesses an affordable alternative for integrating BlackBerry products productively into their information system.
Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, set up easy-to-use management utilities so you can track and control BlackBerry devices across your company, recommend security policies that make sense for your company, develop custom wireless applications, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored quickly and thoroughly.
Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.
Progent locations in Atlanta Metro Area
Integration Support Services for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for administering big collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Microsoft Exchange, IBM Lotus Domino, or Groupwise users to transmit and receive messages that are encrypted in wireless transit to provide maximum data protection. BlackBerry Enterprise Server also simplifies a broad selection of vital administrative jobs ranging from smartphone deployment and updates to wireless security and high availability.
Progent's BlackBerry-certified consultants can show you how to use RIM BlackBerry Enterprise Server to perform basic tasks such as:
- Deploy and manage applications
- Schedule smartphone, program, and IT policy updates
- Update BlackBerry device software remotely
- Manage user and group settings with BES Server's extensive selection of policies
Progent's BlackBerry-premier engineers can also assist you to use BlackBerry Enterprise Server to perform key procedures not supported by the entry-level BES Server Express. These procedures include:
- Configure and manage BES Server's fault-tolerant infrastructure based on VMware
- Deploy BlackBerry devices wirelessly
- Establish custom administration roles
- Monitor and analyze the health of your BlackBerry solution
Progent's Remote BlackBerry-certified Technical Support is Fast and Affordable
For businesses in Alpharetta, Georgia who want fast and affordable help from a certified BlackBerry support professional, Progent delivers efficient online help from a seasoned network support staff who have delivered IT solutions to organizations in each state in the country. (See Progent's customer testimonials.)
Online support avoids travel expense and enables specialists to fix problems rapidly, allowing you to minimize lost productivity. Progent's BlackBerry specialists have been awarded certifications in the entire range of BlackBerry technologies and can provide expert help in areas such as resolving synchronization problems, deploying BlackBerry BES Server, and creating a secure, high-availability system infrastructure for RIM BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform basic support operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, changing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned service professionals can also assist your business to resolve a broad range of problems concerning synchronization, device detection, email consistency, web browsing, wireless connections, IM, desktop software configuration, and Desktop Redirector.
As a top innovator in delivering countrywide remote technical assistance for small business networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless technical support costs at a minimum and, by handling issues promptly, maximizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can assist you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks including resolving enterprise activation problems, registering and removing BlackBerry device clients, setting activation passwords, implementing wireless software loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry-certified engineers can also assist you to operate management tools like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry BES system and help you to select and implement sensible security configurations.
Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest version of Exchange.
Call or Email Progent to Get Support from a BlackBerry-Certified Professional
To ask Progent about professional help for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.