Consulting Support for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry wireless smartphones were once one of the most successful solutions for achieving location-independent access to messaging, calendars, web applications, and other critical business information. Progent offers Alpharetta, Georgia companies the services of BlackBerry-certified professionals who can help companies to manage their BlackBerry environments or transition smoothly to a current smartphone solution.

As the sophistication of small business IT technology has increased, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the standard for organizations of all sizes, successful integration and maintenance of BlackBerry solutions has become increasingly difficult. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small businesses often resort to external consulting firms who specialize in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier engineers who can help small businesses to plan, manage, and repair BlackBerry-based solutions economically and effectively, dispensing with the necessity for an in-house BlackBerry technology expert and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of knowledge, coupled with Progent's proven online service delivery capabilities, gives small businesses a budget-friendly alternative for integrating RIM BlackBerry technology productively into their IT system.

Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use management utilities to help you track and control BlackBerry devices across your company, recommend security policies that make sense for your business, develop custom wireless software, and make sure that your IT network architecture is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered quickly and thoroughly.

Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.

Onsite IT Consulting
Progent locations in Atlanta Metro Area

City Address Phone Link
Alpharetta 11175 Cicero Drive, Suite 100
Alpharetta, GA 30022
United States
(678) 436-8815 Alpharetta Network Support Services
Atlanta 235 Peachtree Street NE, Suite 400
Atlanta, GA 30303
United States
(404) 537-1318 Atlanta Network Support Services
Sandy Springs One Glenlake Parkway, Suite 650
Sandy Springs, GA 30328
United States
(678) 899-6420 Sandy Springs Network Support Services


Consulting Support for BlackBerry Enterprise Server (BES)
RIM's high-end solution for managing large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Exchange Server, Lotus Domino, or Novell GroupWise clients to send and receive messages that are encrypted in wireless transit to provide optimum security. BlackBerry Enterprise Server also streamlines a broad selection of crucial management tasks ranging from BlackBerry deployment and updates to mobile security and fault tolerance.

BlackBerry BES Server Integration Assistance

Progent's BlackBerry-certified engineers can assist you to use BlackBerry BES Server to perform basic tasks like:

  • Deploy and manage applications
  • Schedule device, program, and policy updates
  • Update BlackBerry device software wirelessly
  • Control user settings with BES Server's extensive library of policies

Progent's BlackBerry-premier consultants can also assist your company to utilize BES Server to perform key tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Configure and manage BES Server's fault-tolerant infrastructure based on virtualization
  • Install BlackBerry devices remotely
  • Set specialized administration roles
  • Automatically track and report on the integrity of your BlackBerry solution

Progent's Online BlackBerry-certified Technical Support is Quick and Economical
For businesses in Alpharetta, Georgia who need fast and economical access to an authorized RIM BlackBerry consultant, Progent provides effective online assistance from a seasoned network support staff who have provided IT solutions to organizations in each state in the United States. (See Progent's customer testimonials.)

Online consulting services eliminates travel expense and allows consultants to resolve technical issues rapidly, allowing you to reduce wasted productivity. Progent's BlackBerry consultants have earned certifications in the entire range of BlackBerry technologies and offer professional help in areas such as fixing synchronization problems, deploying BlackBerry Enterprise Server, and creating a secure, fault-tolerant network architecture for RIM BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist you to perform common support functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, modifying user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned service professionals can in addition assist you to resolve a broad array of issues concerning synchronization, handset recognition, messaging reconciliation, web browsing, wireless connections, IM, desktop software installation, and Desktop Redirector.

As a leader in providing countrywide online support for small business networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your mobile support expenses at a minimum and, by dealing with problems promptly, maximizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures such as resolving enterprise activation problems, adding and deleting BlackBerry smartphone users, activating passwords, configuring over-the-air software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also show you how to operate management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and help your company to select and implement appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant has support skills in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and delete BlackBerry device clients on Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, control Microsoft Exchange Server data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP results.

Progent's BlackBerry consultant can support your BlackBerry technology in a variety of environments that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent to Get Help from a RIM BlackBerry-Certified Professional
To ask Progent about engineering assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.



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    For mid-size businesses looking for IT consulting services, Progent offers an array of options such as local help, on-line support, phone-based Help Desk, 24x7 support with remote system monitoring, emergency staff augmentation, business relocation services, software development, and professional consulting. For midsize companies in California or other regions serviced by Progent's field engineers, Progent provides professional in-person support for fixing technical issues quickly and affordably.

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  • Power BI and SSAS Programming Companies Best Power BI Mobile Apps Integration
  • Private Cloud Hosting Services Consultants Private Cloud Integration Consulting
  • Private Cloud Hosting Services Engineer Immediate Professionals Private Cloud Hosting for Virtual Data Centers
  • ProSight Infrastructure Management On-site Support Online Help Network Performance Analysis
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  • Professional SUS 24/7/365 Microsoft Software Update Services Technical Consultant
  • Professionals Database Development Database Application Development Specialist

  • 24x7x365 Security Penetration Testing Network Intrusion Penetration Testing
    24 Hour PEN Testing Security Organizations

    Stealth penetration checking is an important component of any comprehensive IT system security plan. Progent's security professionals can perform thorough intrusion tests without the awareness of your organization's internal network support resources. Stealth penetration testing shows whether current security monitoring tools such as intrusion incident alerts and event log analysis are properly set up and consistently observed. Progent can provide ongoing automatic PEN testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, skipped patches, and ill-advised product defaults can be combined by hackers into the multi-vector attacks typical of the latest versions of ransomware.

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  • Remote Technical Support Services Documentation Immediate Service Reporting Configuration
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    Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business benefits of upgrading to SQL Server 2017 and can help your organization to design and implement an efficient migration of your databases and applications to any network architecture including local, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or on-premises support services ranging from on-demand design review or troubleshooting to comprehensive project management to make sure your SQL Server 2017 project is carried out on schedule and within budget.

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  • Technical Support Outsource BlackBerry Software Alpharetta
  • SCCMM 2016 IT Consultant System Center 2016 and Exchange Online Integration Network Consultants
  • BlackBerry Smartphone Onsite and Remote Support Alpharetta-Cumming, GA
  • SMS Server 2003 Migration Setup and Support 24/7/365 Microsoft SMS Server Computer Consulting

  • Cybersecurity Contractors Business Continuity
    Technical Support Spam Filtering

    For smaller companies, network security and regulatory compliance can be excessively complicated to stay ahead of but too dangerous to overlook. The world's largest institutions have been hacked, and the top cloud services have occasionally been knocked out. It looks like there's no place to hide. Progent makes it economical for small and midsize businesses to implement vital security projects effectively by offering the advantage of billed time to the nearest minute without any minimum charge for remote help. This means you can have the help of a world-class information expert to provide precisely the knowledge you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help you with any level of network security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and designing a complete security strategy.

  • SQL Server 2019 on Linux Support and Integration SQL Server 2019 and Power BI Professional
  • Security Online Troubleshooting Cisco Certified Security Support and Integration
  • SentinelOne Singularity and Vigilance Integration Consultants SentinelOne Behavior-based Antivirus Consultants
  • Server Consultants Small-Medium Business Mid-size Office Network Installation
  • Setup Consultancy Services Microsoft Partner Microsoft Certified Consultant

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    Professional Citrix XenDesktop

    For desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can assist you to plan a XenDesktop solution that maximizes the business value of your information system; configure XenDesktop software with your physical and virtual servers, end-user devices, and printers; upgrade your existing desktop virtualization software to the latest releases of XenDesktop; and provide comprehensive online technical support. Progent can also train your IT staff to follow best practices to maintain XenDesktop effectively.

  • SharePoint 2013 Online Support SharePoint Designer 2013 Remote Technical Support
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  • Small Business IT Outsourcing Companies Alpharetta-Fulton County Microsoft, Cisco and Security Certified Experts Alpharetta Server Installation
  • Small Business Private Clouds Technology Professional Services Private Cloud Services
  • Solaris Consultant Services Top Sun Solaris Professional
  • Specialists BlackBerry Enterprise Server Express BlackBerry BES Express Consultancy

  • Best SharePoint 2016 Workflow Manager Consulting
    SharePoint 2016 Information Rights Management Support

    Progent's Microsoft-certified consultants offer affordable remote and onsite expertise, software development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.

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  • Support Suse Linux, Solaris, UNIX Gentoo Linux, Sun Solaris, UNIX Computer Consultant Alpharetta-Roswell, United States

  • Network Consultants ProSight Reporting Ticketing
    ProSight Reporting Remote Infrastructure Monitoring Professionals

    ProSight Reporting is an expanding family of real-time reporting plug-ins created to integrate with the industry's top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

  • Support and Integration Immediate IT Staffing Information Technology Consulting On Demand Staff Augmentation Services
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  • Technical Support Dynamics 365 AX Microsoft Dynamics RMS Applications Consultants
  • Technical Support Offsite Managed Data Backup Service Remote Data Backup and Recovery Service Online Help

  • 3800 Router Outsourcing
    Network Consulting Meraki MX75 router

    Cisco has developed an extensive product line of routers including appliances built to deliver the security, bandwidth, and availability required by organizations from small offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and system availability. Progent can help you choose and configure Cisco routers to build a solid infrastructure for your IT system and to make it economical to grow as you support new users, start new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide help with a variety of routers powered by Cisco's IOS platform, such as the Cisco 800 series of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus older 2500 and 2700 Routers.

  • Technical Support Services Hornetsecurity Altaro 365 Total OneDrive Backup Remote Troubleshooting Hornetsecurity Altaro 365 Total Teams Chat Backup
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  • Telecommuters Consulting Services - Alpharetta - Cloud Technology Consulting Services Alpharetta-Fulton County Teleworkers Alpharetta Guidance - Cloud Technology Consulting and Support Services Alpharetta-Fulton County, GA
  • Top Rated Windows Server 2019 Kubernetes Containers Support Outsourcing Consultant Services Windows Server 2019 Hybrid Integration

  • 802.11ac Access Point Integration Services
    CCIE Certified Aironet 2700 Access Point Specialists

    Progent's Cisco-certified Wi-Fi technology consultants can help organizations to deploy, manage, and debug Cisco wireless devices including Cisco's Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.

  • Top Symantec Firewall Network Security Testing Symantec Security Security Firm
  • Top Windows Server 2019 and SQL Server Integration Windows Server 2019 High Availability Support Services
  • UNIX Network Security Auditor Solaris Security Firms

  • Secure Juniper SA700 SSL VPN
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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

  • Network Services BlackBerry Synchronization Alpharetta-Roswell, USA
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  • Urgent IT Services Resale Programs Engineer Referral Program for Computer Consulting Help and Support
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  • BlackBerry Professional Software Network Design and Configuration Alpharetta-Fulton County, GA
  • WiFi 6/6E Troubleshooting Consult Wi-Fi Network Outsourcing
  • Windows 11 Training Support Services Windows 11 Pilot Testing Information Technology Consulting
  • XenApp and Citrix Access Gateway IT Services MetaFrame IT Consulting
  • macOS Class Microsoft Word for Mac Trainer

  • Risk Assessment Network Engineer
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    Progent's disaster recovery support and business continuity engineers can show you how to create a disaster recovery strategy to prepare for an IT network disaster. Progent can show you how to define a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified engineers can also show you how to build an affordable, non-stop network architecture that takes into account reliability issues involving a wide array of infrastructure technologies and processes.

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  • BlackBerry Desktop Manager Help Center Alpharetta-Roswell

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