Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry mobile PDAs were once one of the most successful solutions for maintaining location-independent connectivity to messaging, scheduling, web-based programs, and other vital business information. Progent can provide Alpharetta, Georgia businesses the expertise of BlackBerry-certified consultants who can assist organizations to maintain their BlackBerry environments or transition smoothly to a modern mobile solution.

As the complexity of small company IT technology has expanded, and as the need for world-class protection, dependability, and recoverability has grown to be the norm for companies regardless of size, effective integration and support of BlackBerry solutions has grown more challenging. To deal with areas such as security, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small businesses frequently turn to outside support firms who specialize in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to design, administer, and repair BlackBerry solutions affordably and efficiently, doing away with the need for an in-house BlackBerry solutions specialist and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of experience, combined with Progent's proven online service delivery capabilities, gives small businesses an affordable alternative for integrating BlackBerry products productively into their information system.

Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, set up easy-to-use management utilities so you can track and control BlackBerry devices across your company, recommend security policies that make sense for your company, develop custom wireless applications, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored quickly and thoroughly.

Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.

Onsite IT Consulting
Progent locations in Atlanta Metro Area

City Address Phone Link
Alpharetta 11175 Cicero Drive, Suite 100
Alpharetta, GA 30022
(678) 436-8815 Alpharetta Network Support Services
Atlanta 235 Peachtree Street NE, Suite 400
Atlanta, GA 30303
(404) 537-1318 Atlanta Network Support Services
Sandy Springs One Glenlake Parkway, Suite 650
Sandy Springs, GA 30328
(678) 899-6420 Sandy Springs Network Support Services


Integration Support Services for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for administering big collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Microsoft Exchange, IBM Lotus Domino, or Groupwise users to transmit and receive messages that are encrypted in wireless transit to provide maximum data protection. BlackBerry Enterprise Server also simplifies a broad selection of vital administrative jobs ranging from smartphone deployment and updates to wireless security and high availability.

RIM BlackBerry Enterprise Server Troubleshooting Assistance

Progent's BlackBerry-certified consultants can show you how to use RIM BlackBerry Enterprise Server to perform basic tasks such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Update BlackBerry device software remotely
  • Manage user and group settings with BES Server's extensive selection of policies

Progent's BlackBerry-premier engineers can also assist you to use BlackBerry Enterprise Server to perform key procedures not supported by the entry-level BES Server Express. These procedures include:

  • Configure and manage BES Server's fault-tolerant infrastructure based on VMware
  • Deploy BlackBerry devices wirelessly
  • Establish custom administration roles
  • Monitor and analyze the health of your BlackBerry solution

Progent's Remote BlackBerry-certified Technical Support is Fast and Affordable
For businesses in Alpharetta, Georgia who want fast and affordable help from a certified BlackBerry support professional, Progent delivers efficient online help from a seasoned network support staff who have delivered IT solutions to organizations in each state in the country. (See Progent's customer testimonials.)

Online support avoids travel expense and enables specialists to fix problems rapidly, allowing you to minimize lost productivity. Progent's BlackBerry specialists have been awarded certifications in the entire range of BlackBerry technologies and can provide expert help in areas such as resolving synchronization problems, deploying BlackBerry BES Server, and creating a secure, high-availability system infrastructure for RIM BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist your business to perform basic support operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, changing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned service professionals can also assist your business to resolve a broad range of problems concerning synchronization, device detection, email consistency, web browsing, wireless connections, IM, desktop software configuration, and Desktop Redirector.

As a top innovator in delivering countrywide remote technical assistance for small business networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless technical support costs at a minimum and, by handling issues promptly, maximizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can assist you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks including resolving enterprise activation problems, registering and removing BlackBerry device clients, setting activation passwords, implementing wireless software loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry-certified engineers can also assist you to operate management tools like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry BES system and help you to select and implement sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest version of Exchange.

Call or Email Progent to Get Support from a BlackBerry-Certified Professional
To ask Progent about professional help for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.



An index of content::


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    Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 experts can assist you to design, install, and support a configuration of Forefront Threat Management Server or ISA Server 2006 on your information system that delivers the firewall protection, performance and manageability that your business requires.

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  • Online Help Phone Support
    On-site Support IT Consultant

    For medium-size businesses looking for network support, Progent offers a variety of options including on-site help, on-line assistance, phone-based Help Desk, round-the-clock support with automatic network monitoring, emergency staffing, site relocation support, software programming, and professional consultation. For midsize businesses in California or other regions covered by Progent's field engineers, Progent provides professional onsite help for solving network issues rapidly and affordably.

  • Professionals PXE evaluation Lab NLB Testing Consulting Services
  • Professionals Windows and Linux Largest Linux with Windows Consultant Services
  • BlackBerry Smartphone Network Repair Service
  • Red Hat Linux Support Linux Help and Support

  • SQL Server 2012 Migration Support and Help
    SQL Server 2012 Monitoring Online Technical Support

    Progent can provide the support of certified consultants and seasoned database application programmers, database administrators, project managers, network infrastructure engineers, business continuity specialists, and certified data security professionals to help your business to evaluate the potential benefits of SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's test lab, design and execute out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from legacy database platforms, and define an efficient and secure network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.

  • Remote Support Great Plains Dynamics GP/Great Plains Online Troubleshooting
  • Remote Support Virtual Help Desk Microsoft and Cisco Certified Service Desk Sharing Online Help
  • Remote Workforce Expertise near Alpharetta - Connectivity Consultants Open Now Alpharetta Work from Home Employees Connectivity Solutions Consulting Alpharetta-Fulton County, GA
  • Remote Workforce Helpdesk Services Specialist At Home Workforce Helpdesk Services On-site Support
  • SCCM 2007 Computer Consulting 24-7 Microsoft Experts SCCM 2007 Upgrade Support Services
  • SQL 2008 Reporting Services Contract Programming MS SQL Server Design Firm
  • SQL Server 2014 Encryption Key Management On-site Technical Support SQL Server 2014 Reporting Services Configuration
  • SQL Server 2016 and VMWare Support and Integration IT Consultants SQL Server 2016 Data Mining
  • Security Contractors Security Penetration Testing Security Penetration Testing Network Consultant
  • Security Specialist Security Audit Professionals
  • SharePoint 2013 Integration Services Microsoft SharePoint Server 2010 Computer Engineer Alpharetta
  • RIM BlackBerry Information Technology Integrators Alpharetta-Fulton County, Georgia
  • Small Business 100 Access Point Support and Setup Technology Consulting Services Small Business WAP100 AP
  • Small Business Network Consulting Firms Small Office Small Business On-Call Services

  • After Hours Forefront TMG Firewall Computer Engineer
    Forefront Network Inspection System Setup and Support

    Microsoft Forefront TMG 2010 builds on the powerful security technologies of ISA Server and provides a centrally administered Internet gateway that acts as a single-server solution for an array of security features such as an application and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security reporting features, permits custom reporting powered by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be operated as a virtual server to lower costs and enhance recoverability. Progent's Microsoft consultants can assist you to plan and execute pilot and production implementations; interface Forefront TMG 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint; set up Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and troubleshooting. Progent's consultants can also help you to upgrade smoothly to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.

  • Small Business Small Office Computer Consultants Small Office Implementation Services
  • Small Office Consolidate Small Business Small Office Computer Consulting
  • Small Office IT Consultants Small Business Data Recovery
  • Solaris to Windows Migration Solaris to Windows Upgrading
  • Specialists CISA Certified Cybersecurity Audit CISA Certified Security Audit Specialists

  • Online Wireless Site Survey On-site Technical Support
    Wi-Fi Site Survey Configuration

    Progentís Wireless Site Survey assists you to plan and install a wireless network optimized for your facilities, offering your business a WLAN that delivers the coverage, speed, capacity, Quality of Service, security, and roaming capability your business needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed on-premises service.

  • Specialists Lync Server 2013 Persistent Chat Professionals Lync Server 2013 topology
  • Specialists Microsoft LCS Server Top Microsoft LCS Server IM Remote Consulting
  • Sun Solaris Consulting Services Solaris Integration Support
  • Sun Solaris Remote Consult 24/7 Solaris Online Network Management Services
  • Sun Solaris Remote Specialists Network Consulting Experts UNIX Online
  • Support Services Antivirus Postini Help and Support
  • Support Services SQL Server 2017 Mobile Reports Information Technology Consulting SQL Server 2017 Backup

  • Manager Idaho
    After Hours Missouri Services

    If your business does not require immediate remote help but expects to require technical services with your information system in the near future, you can conserve time and expenses and guarantee that the appropriate IT skill will be ready when you require it by contacting a Progent sales agent and signing up as a client. For details, phone 800-993-9400 or email information@progent.com.

  • Support and Help Internet Security and Acceleration Server 2006 ISA 2006 Firewall Consulting
  • System Center MOM Specialists Cisco and Microsoft 24x7 Network Online Technical Support
  • System Center Operations Manager Network Engineer 24 Hour Monitoring and Reporting Specialist
  • Technical Support Services Microsoft ISA Server ISA 2004 Standard Edition Server Support Services
  • Technology Consulting Services Windows 2000 Server Microsoft Windows 2000 Information Technology Consulting
  • Telecommuters Assistance near me in Alpharetta - Cloud Integration Technology Expertise Alpharetta-Fulton County, Georgia Remote Workers Alpharetta Guidance - Cloud Technology Consulting Alpharetta
  • Teleworkers Consultants nearby Alpharetta - Backup/Recovery Systems Consulting Services Alpharetta-Roswell, Georgia Alpharetta Work at Home Employees Backup/Restore Solutions Consulting and Support Services Alpharetta Georgia

  • Juniper J Series Firewall Forensics Services
    Emergency Juniper J Series Gateway Security Consultancies

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

  • Teleworkers Consulting Services near Alpharetta - Cybersecurity Solutions Guidance Alpharetta-Roswell, GA Alpharetta Remote Workforce Network Security Solutions Guidance Alpharetta-Cumming
  • Top On-site Technical Support Data Center Collocation Network Consultant
  • Top Quality Azure enterprise hybrid cloud solutions Consultancy Microsoft Azure integration Design Firm
  • Top Quality Microsoft Operations Manager Support and Help Monitoring and Reporting Engineer
  • Top Ranked Small Office Small Office IT Consultants Small Business Consolidation
  • Top Ranked Symantec VPN Secure Top Compliance Auditor Symantec Security

  • Windows Server 2019 and SQL Server Engineer
    Windows Server 2019 Hyper-V Professionals

    Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant enhancements in capacity, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and Linux support.

  • Top Rated Mobile Laptop Small Business Network Consulting Companies Desktop VPN Design Companies

  • Aironet AP Management Consultants
    Aironet Online Support Services

    Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide remote or on-premises integration and troubleshooting services to assist your organization to design, implement, update, tune, administer and debug Aironet Wi-Fi access point deployments of any scale or architecture. Progent's Cisco wireless controller experts can also assist you to integrate your wireless environment with your wired network infrastructure and cloud-based resources to build a seamless enterprise connectivity foundation that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and setup of Aironet wireless APs to accommodate your specific office design, building structure, and anticipated workloads.

  • Top Remote Technical Support Virtual Server Hyper-V Microsoft Hyper-V Server Consolidation Remote Consulting
  • Top Services Microsoft Windows Server 2008 R2 Windows Server 2008 R2 Support and Setup

  • Project Server Developer Firm
    24x7 Microsoft Project Server Workflow Instruction

    Progent's Microsoft engineers can provide in-depth expertise in deploying, managing and debugging all versions of Project Server and can deliver a wide variety of affordable remote consulting services based on industry best practices to help businesses of all sizes to get all the benefits of this powerful project management solution. Consulting support offered by Progent include solution planning, software configuration and upgrades, strategies for safe collaboration among onsite and remote or mobile users, network optimization, and specialized online training.

  • Tracking Service Costs Computer Consultant Service Reporting Remote Troubleshooting
  • UNIX Professionals Solaris Specialists
  • Emergency Small Business Specialist BlackBerry Email
  • Urgent CCNP Certified Online Consulting Jabber and Exchange Jabber and OAuth Help and Support
  • BlackBerry Smartphone Computer Services Alpharetta-Fulton County
  • Urgent Virtualization Specialist Virtual Server Technology Engineer
  • VMware NSX Virtualized Networks Consultancy Open Now VMware vRealize Automation vRA Consulting Services
  • VMware Security Online Consulting ProSight ESP Ransomware Defense Professional
  • VMware Site Recovery Manager and NSX Specialist Professional VMware Site Recovery Manager Migration
  • VMware VCDX-NV Consulting Services Consultancy VMware VCDX certified
  • Virtualization Consulting Online Support Server Consolidation
  • Windows Server 2003 Engineer Professionals Windows Server 2003

  • Microsoft LCS Server Engineers
    Open Now Microsoft LCS Server 2007 Setup and Support

    MS Communications Server provides Instant Messaging and Real Presence in a scalable, world-class solution featuring advanced security, transparent compatibility with popular Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. The product offers lower costs and improved operational efficiencies, enhanced individual productivity, and better IP security. MS Office Communications Server has been replaced by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants can provide remote and on-premises configuration support and mediation services for your Office Communications Server 2007 environment and can help you to evaluate the advantages of migrating to Skype for Business. Progent can also help you to plan and implement a smooth upgrade that will add significant strategic value to your IT system

  • Windows Server 2012 R2 Storage Spaces Network Engineer Windows Server 2012R2 Configuration Manager Online Troubleshooting
  • Windows Server 2012R2 Storage Spaces Onsite Technical Support Best Windows Server 2012R2 Active Directory Specialists
  • Windows Server 2016 Small Business IT Consulting Company Alpharetta, GA Windows Server 2016 Small Business IT Consulting Company Alpharetta-Fulton County
  • Wireless Integration Case Studies 24/7/365 Case Studies Wireless Integration
  • Wireless Security Consulting Wireless Security Professionals
  • Alpharetta-Roswell, Georgia Emergency BlackBerry Redirector Small Business Network Consulting Group
  • Work at Home Collaboration Consulting Services Offsite Workers Collaboration Software Help and Support
  • Work at Home Employees Consultants near me in Alpharetta - VoIP Solutions Guidance Alpharetta-Johns Creek, GA 24x7 Offsite Workforce Consultants - Alpharetta - VoIP Systems Consulting and Support Services Alpharetta

  • Consult application Testing Lab
    Professional Project Management Test Lab

    The Progent Test and Training Lab located at the QTS Internet Data Center can be used for testing mission-critical applications, creating cost-effective system upgrade procedures, assessing and optimizing performance, planning or verifying business continuity solutions, mitigating compatibility problems, and establishing training environments for new technologies. For Progent clients who lack adequate internal resources to configure effective pilot systems, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping critical network projects on schedule.


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