Consulting Support Services for BlackBerry Technology
RIM BlackBerry SupportBlackBerry wireless PDAs were once one of the most popular products for achieving location-independent access to email, scheduling, web-based applications, and other critical business information. Progent offers Alpharetta, Georgia companies the services of BlackBerry-certified professionals who can help organizations to manage their BlackBerry environments or migrate efficiently to a current mobile solution.

As the complexity of small company IT technology has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the norm for organizations regardless of size, effective integration and maintenance of BlackBerry solutions has grown increasingly challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small businesses often turn to external consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to plan, administer, and repair BlackBerry solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry technology expert and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of knowledge, coupled with Progent's proven online support model, provides small businesses an economical alternative for integrating BlackBerry technology productively into their IT system.

Progent's engineers can assist your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and email systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, configure streamlined administration utilities so you can track and control BlackBerry smartphones throughout your business, define security policies that are right for your business, customize wireless applications, and make sure that your network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored quickly and thoroughly.

Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.

Onsite IT Consulting
Progent locations in Atlanta Metro Area

City Address Phone Link
Alpharetta 11175 Cicero Drive, Suite 100
Alpharetta, GA 30022
United States
(678) 436-8815 Alpharetta Network Support Services
Atlanta 235 Peachtree Street NE, Suite 400
Atlanta, GA 30303
United States
(404) 537-1318 Atlanta Network Support Services
Sandy Springs One Glenlake Parkway, Suite 650
Sandy Springs, GA 30328
United States
(678) 899-6420 Sandy Springs Network Support Services


BlackBerry BES Server Consulting and Technical Services
The BlackBerry Enterprise Server (BES) offers companies a centralized and secure mechanism for integrating BlackBerry wireless devices into their email, groupware, and software application environment. BlackBerry BES Server allows wireless BlackBerry users to access Exchange Server, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to achieve up-to-date information for applications such a calendars, contact lists, to-do lists, instant messaging, and specialized business programs. Due to BlackBerry Enterprise Server (BES) support for Exchange Server, mobile workers with BlackBerry handsets can have effortless access to Exchange messages and to instant messaging-aware applications via Microsoft Office Live Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-certified engineers can assist you to plan, deploy, and maintain BlackBerry BES Server so you can maximize the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and lower the cost of maintaining mobile workers.

Expert RIM BlackBerry Technical Services Offered Remotely from Progent
Progent's certified BlackBerry support specialists are accessible online to provide prompt assistance to companies in the Alpharetta area or anywhere in Georgia. Progent's seasoned online consulting experts have helped IT organizations resolve computer issues and cut support expenses in every state in the U.S. and established a large base of loyal customers. (Refer to Progent's customer testimonials.)

Progent can provide remote help for a broad array of issues related to RIM BlackBerry software and devices including synchronization, integration with Exchange Server, managing BlackBerry BES Server, and improving wireless security. Major BlackBerry credentials earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsA Progent BlackBerry Certified Support Specialist can help you to perform basic technical functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, editing user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's certified experts can also help your company to resolve a broad array of problems associated with synchronization, device recognition, messaging reconciliation, web access, mobile connectivity, Instant Messaging, desktop software installation, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide online help for small business IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless support expenses at a minimum and, by resolving issues quickly, optimizes the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can assist you to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures such as resolving enterprise activation problems, registering and deleting BlackBerry device clients, setting activation passwords, implementing wireless program installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also help you to use management software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES environment and assist you to select and implement appropriate security options.

Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the latest edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone clients on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System and Instant Messaging, deploy push and pull access control lists, control Exchange Server data flow, create, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports based on SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent for Assistance from a BlackBerry-Qualified Professional
To get in touch with Progent about engineering assistance for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.



An index of content::

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    Progent believes that a well architected and executed network can be a vital factor for accelerating any company's growth, and Progent applies this philosophy in our corporate network environment. We have created a non-stop virtual office infrastructure that allows Progent's staff engineers and certified contractors to deliver rapid and efficient service, cooperate closely on complex jobs, and experience professional and personal maturity by acting as a member of a dynamic company ethos of personal drive and freedom.

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