720-263-4433
11175 W McDermontt Dr
Alpharetta, CA 30022
Mobile Technology Consulting
Alpharetta, Georgia Integration Services for RIM BlackBerry
Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile smartphones were at one time one of the most popular products for maintaining mobile access to email, scheduling, web-based applications, and other critical business data. Progent offers Alpharetta, Georgia companies the expertise of BlackBerry-premier professionals who can help companies to maintain their BlackBerry deployments or transition smoothly to a more popular mobile solution.
As the sophistication of small company IT technology has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for organizations regardless of size, successful integration and support of BlackBerry solutions has become more difficult. To handle issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small businesses often resort to external support professionals who specialize in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the necessity for an in-house BlackBerry solutions specialist and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's proven online support model, gives small companies a budget-friendly alternative for incorporating RIM BlackBerry products seamlessly into their IT network.
Progent's consultants can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to track and support BlackBerry devices throughout your business, define security policies that make sense for your business, develop custom mobile applications, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.
Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.
| City | Street Address | Contact Information |
| Atlanta | 235 Peachtree Street NE Suite 400 Atlanta, Georgia 30303 |
Sales Phone: 404-537-1318 Link: Atlanta Network Support Services |
| Alpharetta | 11175 Cicero Drive Suite 100 Atlanta, Georgia 30022 |
Sales Phone: 720-263-4433 Link: Alpharetta Network Support Services |
| Sandy Springs | One Glenlake Parkway Suite 650 Atlanta, Georgia 30328 |
Sales Phone: 678-899-6420 Link: Sandy Springs Network Support Services |
BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry Enterprise Server (BES) offers businesses a single and safe mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry BES Server enables wireless BlackBerry users to connect to Exchange Server, Domino, or Groupwise email and to synchronize BlackBerry handsets with workstations to achieve up-to-date information for collaborative programs like calendars, address books, tasks, notes, and specialized business programs. Thanks to BlackBerry BES Server integration with Microsoft Exchange Server, users carrying BlackBerry smartphones have effortless connectivity with Exchange messages as well as to IM-capable software through Microsoft Office Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-premier consultants can show you how to plan, install, and troubleshoot BlackBerry Enterprise Server (BES) so you can improve the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and lower the expense of supporting a mobile workforce.
How Progent Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can provide a seasoned engineer who has been awarded certifications from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective practice areas include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, tracking, and maintaining one or several BlackBerry BES Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers support skills in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and delete BlackBerry smartphone clients on Exchange and Windows Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and IM, install access control lists, control Exchange data flow, create, update, and apply wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP results.
Progent's BlackBerry consultant can support your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, troubleshoot, and document a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry include business and network needs assessment, solution architecture, deployment planning and implementation, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to design a mobile wireless environment that meets your IT budget and supports your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to decide which administration approach and equipment match your requirements, and evaluate your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make informed decisions about options for software versions, processors and mass storage, network topology, and application configuration.
To maximize network protection, Progent's BlackBerry-certified expert can help your company to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to run network-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry environment.
Call or Email Progent to Get Help from a BlackBerry-Qualified Specialist
In order to get in touch with Progent about professional expertise for BlackBerry wireless technology, phone
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Progent offers consulting services for WatchGuard Firewall/VPN security appliances including the WatchGuard XTM and Firebox families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and maintain a WatchGuard Firewall security appliance that fits your network security strategy and meets your computer budget. Progent can also assist you to combine WatchGuard Firewall and WatchGuard SSL VPN products with protection technology from other suppliers and offer a one-stop source for network support, training, and security expertise.
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Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size organization's servers in an environment that delivers the highest degree of availability and scalability and is also easy to migrate to any data center. ProSight Virtual Hosting options are built upon mature virtualization technologies that enable small businesses with mixed- platform environments to economize dramatically on the costs of capital investments, system support, and IT management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.
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Progent is convinced that a carefully designed and executed network is a crucial piece for enabling any company's growth, and Progent applies this belief in our own system environment. Progent has created a zero-downtime virtual office infrastructure that allows our in-house consultants and certified contractors to deliver rapid and efficient support, cooperate easily on complex jobs, and experience professional and personal growth from being a member of an exciting company ethos of self motivation and independence.
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Progent’s Technical Response Center (TRC) provides nationwide extended hours remote troubleshooting for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals provide after-hours telephone support and remote direct network access to isolate and resolve network problems quickly and affordably. The scope of IT experience represented by Progent's staff of nationwide service engineers allows Progent to escalate even the most difficult network issues to qualified specialists as needed. For critical issues, the TRC tries to respond to your request for support within one hour.
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Progent’s private cloud hosting allows small and midsize businesses to run mission-critical applications such as Microsoft SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for backup replication and restoration. Smaller organizations can use Progent’s private cloud hosting service to eliminate large capital costs for the purchase, maintenance, and operation of network equipment and data center facilities while benefiting world-class levels of network reliability and physical security.
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For small companies interested in Progent's network support outsourcing, design expertise, or technical support services, phone 800-993-9400 or e-mail information@progent.com.
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Progent can supply small businesses with an information management expert who can act as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you integrate sensible technology to enhance business processes so they align more closely with your corporate goals. Your company can develop and install a well conceived IT plan without absorbing the cost of a full-time Chief Information Officer.
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