Consulting Support for BlackBerry Technology
BlackBerry mobile PDAs were at one time among the most popular solutions for achieving location-independent connectivity to email, calendars, web-based applications, and other critical business information. Progent offers Alpharetta, Georgia companies support from BlackBerry-premier professionals who can assist companies to manage existing BlackBerry environments or migrate efficiently to a more popular mobile solution.
As the complexity of small company IT technology has expanded, and as the need for world-class security, dependability, and recoverability has become the norm for organizations of all sizes, successful deployment and support of RIM BlackBerry technology has become more challenging. To handle areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small organizations often resort to outside support firms who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry-based solutions economically and effectively, eliminating the requirement for an internal BlackBerry technology expert and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's proven remote service delivery model, gives small businesses an economical alternative for integrating BlackBerry products seamlessly into their information system.
Progent's engineers can help your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft software, set up streamlined management utilities so you can track and control BlackBerry smartphones across your company, define security policies that make sense for your company, develop custom wireless applications, and make sure that your IT network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be restored quickly and safely.
Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.
Progent locations in Atlanta Metro Area
Technical Expertise for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for administering big groups of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool allows Microsoft Exchange Server, Domino, or Novell GroupWise clients to transmit and receive messages that are encrypted in wireless transit to ensure optimum data protection. BES Server also streamlines a broad variety of crucial management jobs ranging from BlackBerry deployment and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-premier consultants can assist you to use RIM BlackBerry Enterprise Server to perform routine jobs such as:
- Deploy and manage applications
- Schedule smartphone, program, and IT policy updates
- Upgrade BlackBerry smartphone firmware remotely
- Control user settings with BlackBerry's extensive library of policies
Progent's BlackBerry-premier engineers can also help you to use BES Server to implement important procedures not available with the less advanced BlackBerry BES Server Express. These tasks include:
- Install and support BES Server's fault-tolerant infrastructure based on virtual servers
- Deploy BlackBerry devices wirelessly
- Establish custom management roles
- Monitor and report on the integrity of your solution
Progent's Remote BlackBerry-premier Consulting Services is Fast and Economical
For businesses in Alpharetta, Georgia who require fast and affordable help from an authorized RIM BlackBerry support professional, Progent offers efficient remote help from a veteran network support staff who have provided IT solutions to companies in every state in the United States. (See Progent's customer testimonials.)
Online support avoids travel costs and enables specialists to resolve technical issues quickly, so you minimize wasted productivity. Progent's RIM BlackBerry specialists have been awarded certifications in the entire range of BlackBerry solutions and offer professional help in fields such as fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and creating a protected, high-availability network architecture for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry specialists include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important tasks such as troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone clients, activating passwords, configuring wireless software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry-certified consultants can also help you to use administration software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES system and help you to select and implement appropriate security options.
Progent's certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in an email environment based on Exchange Server. Progent's BlackBerry engineer offers support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to add and remove BlackBerry smartphone clients on Exchange Server and Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, configure permissions, install the MDS and IM, implement access control lists, control Exchange data flow, create, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP data.
Progent's BlackBerry consultant can support your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and technology needs assessment, solution architecture, roll-out planning and execution, performance tuning, configuration of a high-availability environment, data backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational objectives and to design a wireless environment that meets your information technology budget and supports your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to support a BlackBerry BES Server, assist you to decide which management model and hardware products meet your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed decisions about options for software versions, server hardware and storage, network architecture, and application set up.
To optimize system protection, Progent's BlackBerry expert can help your company to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to run company-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry environment.
Call or Email Progent to Get Support from a BlackBerry-Certified Consultant
If you wish to contact Progent about engineering help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.