Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry mobile PDAs were at one time among the most successful products for maintaining anytime-anywhere connectivity to email, scheduling, web-based applications, and other critical business data. Progent offers Alpharetta, Georgia businesses the expertise of BlackBerry-premier consultants who can assist businesses to manage their BlackBerry environments or migrate smoothly to a more popular mobile platform.

As the complexity of small company IT technology has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has become the norm for businesses of any size, successful deployment and maintenance of BlackBerry solutions has become more challenging. To handle areas like security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small organizations often resort to external support professionals who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, eliminating the necessity for an internal BlackBerry solutions specialist and reducing the expense and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, coupled with Progent's proven remote support model, provides small businesses an affordable alternative for integrating RIM BlackBerry technology productively into their information network.

Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined management tools to help you monitor and control BlackBerry smartphones across your business, define security policies that are right for your business, develop custom wireless applications, and ensure that your IT network architecture is appropriately configured to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your regular backup processes so that it can be restored rapidly and safely.

Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.

Onsite IT Consulting
Progent locations in Atlanta Metro Area

City Address Phone Link
Alpharetta 11175 Cicero Drive, Suite 100
Alpharetta, GA 30022
United States
(678) 436-8815 Alpharetta Network Support Services
Atlanta 235 Peachtree Street NE, Suite 400
Atlanta, GA 30303
United States
(404) 537-1318 Atlanta Network Support Services
Sandy Springs One Glenlake Parkway, Suite 650
Sandy Springs, GA 30328
United States
(678) 899-6420 Sandy Springs Network Support Services


Integration Help for BlackBerry BES Server
Research in Motion's high-end platform for administering large groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated software enables Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise clients to transmit and receive messages that are encrypted in transit to ensure maximum data protection. BlackBerry BES Server also streamlines a wide variety of key administrative jobs that span from smartphone configuration and updates to mobile security and fault tolerance.

RIM BlackBerry BES Server Integration Assistance

Progent's BlackBerry-certified engineers can help you use BlackBerry BES Server to perform basic jobs like:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Control user and group configurations with BES Server's vast library of IT policies

Progent's BlackBerry-certified consultants can also assist your company to use BlackBerry BES Server to perform important tasks not supported by the entry-level BES Server Express. These tasks include:

  • Set up and support BlackBerry's high-availability infrastructure based on virtual servers
  • Deploy BlackBerry smartphones wirelessly
  • Set specialized administration roles
  • Automatically track and report on the integrity of your solution

Progent's Remote BlackBerry-certified Consulting Services is Fast and Economical
For businesses in Alpharetta, Georgia who need fast and economical access to an authorized RIM BlackBerry consultant, Progent provides effective remote assistance from a seasoned support staff who have delivered network solutions to companies in every state in the country. (Refer to Progent's customer testimonials.)

Remote support avoids travel expense and enables specialists to solve problems quickly, allowing you to reduce wasted productivity. Progent's BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry technologies and can provide expert help in areas including troubleshooting synchronization problems, setting up BlackBerry Enterprise Server (BES), and designing a protected, high-availability system infrastructure for RIM BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry ExpertsProgent's BlackBerry Certified Support Specialist can assist you to carry out common support functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned service professionals can in addition assist you to resolve a wide array of problems associated with synchronization, handset recognition, messaging reconciliation, web browsing, wireless connections, Instant Messaging, PC application configuration, and Desktop Redirector.

As a top innovator in providing countrywide online technical assistance for small business IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your wireless technical support costs low and, by handling problems promptly, optimizes the output of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange. Progent's BlackBerry engineer offers expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and remove BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Microsoft Exchange Server data flow, generate, update, and apply WLAN and VPN configuration sets, set up SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry consultant can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and produce documentation for a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology needs assessment, solution architecture, deployment planning and implementation, performance optimization, configuration of a high-availability architecture, data backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to design a wireless system that meets your IT budget and aligns with your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to support a BlackBerry Enterprise Server, help your organization to decide which management approach and hardware products match your requirements, and analyze your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make informed choices about alternatives for software versions, processors and mass storage, network design, and application configuration.

To optimize system security, Progent's BlackBerry-certified expert can help you to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security engineers to run network-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry solution.

Contact Progent for Support from a BlackBerry-Qualified Specialist
In order to get in touch with Progent about technical expertise for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.



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  • Supplemental Call Center Network Consultant
    Computer Consultant Supplemental Helpdesk

    Progent's Microsoft certified Consultants offer three ways to help medium-size and large companies create an efficient and productive internal Network Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and enhancement, executive reporting, education of internal personnel, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help organizations sift through the various top level Help Desk application programs on the market and decide what packages may be excessively costly, miss critical features, or align poorly with your organization's business goals. Progent also provides temporary staffing for companies who want to reinforce their internal Help Desk team for occasional tasks or to substitute for absent or incapacitated personnel.

  • Outsourcing ProSight Reporting Infrastructure Monitoring Consulting ProSight Reporting SentinelOne Remote Network Monitoring
  • PEN Testing Firewall Configure CCIE Expert Certified Stealth Penetration Testing Secure
  • Immediate BlackBerry Wireless Troubleshooters Alpharetta
  • Palo Alto Networks Panorama Network Security Audit Palo Alto Networks App-ID Security Group
  • BlackBerry Software Consulting Service Alpharetta-Roswell, Georgia
  • Part-time CIO Implementation Support Microsoft ERP Consultant
  • Postini Services Antivirus Consulting
  • ProSight Private Cloud Services Consultancy Professionals ProSight Virtual Server Private Cloud Hosting

  • Symantec Firewall Security Auditor
    Symantec VPN Audit

    Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and VPN appliances such as the Symantec Raptor and VelociRaptor family or help you upgrade to current firewall/VPN solutions. Progent can also help you design and implement a complete security strategy that can incorporate firewall/VPN appliances and software, managed security and network protection services, system monitoring products, and documented policies and enforcement procedures. Progent has the skill to be your single resource for on-going technical support, maintenance, education, and security expertise.

  • ProSight Windows Desktop Management Consultant ProSight Windows Desktop Management Technology Consulting Services
  • Problem Resolution North Dakota 24-7 IT Service Provider Maryland
  • Professional Conti ransomware recovery Spora ransomware recovery Consultant
  • Professionals SCDPM 2012 and SharePoint SCDPM 2012 Migration Outsourcing
  • Progent Management Small Office IT Consultant Security Consultant Progent Management
  • Progent Startup Company Computer Network Specialist Progent Start-Up Companies Technical Services
  • QTS Internet Data Center Consult QTS Data Center Sacramento Specialists

  • Windows 10 Configuration Technical Support
    Small Office Server Support Windows 10 Migration

    Progent's Windows consultants can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 available from Progent's consultants include ROI analysis, project supervision, application compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile device management, telecommuter access, data and identity security, streamlined provisioning and administration, network infrastructure optimization, wired/wireless convergence, business continuity planning, custom training for IT support personnel and end users, and ongoing consulting support.

  • Remote Article IT Outsourcing Examples White Paper IT Outsourcing Examples
  • Remote Employees Collaboration Remote Troubleshooting Remote Workforce Collaboration Technology Consulting
  • SCCM 2012 Intune Integration Support Services Online Technical Support SCCM 2012 Patch Management

  • 24-7 Palo Alto Networks User-ID information Systems Audit
    Palo Alto Networks PA-3200 Series Firewalls Consultant

    Progent's Palo Alto Networks firewall experts can help you choose, deploy, and manage Palo Alto Networks firewalls to create a next-generation security solution that extends across your on-premises and cloud assets and protects all users anywhere with any device.

  • SCCM 2016 Network Consultant Online Help SCSM 2016
  • SQL Server Cluster Technical Support Services Fault-tolerant Clustered Servers Consulting Services

  • After Hours SharePoint Server 2010 Network Consulting
    SharePoint Foundation Onsite Technical Support

    Progent's Microsoft-certified consultants offer cost-effective remote technical support and development services to assist you to design, implement, administer, and maintain Microsoft SharePoint 2010 environments that can involve web pages that can function as intranets, extranets, document and media management tools, wikis, data marts, business information systems, enterprise-wide search, workflows, and other utilities to promote and improve teamwork. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other databases and with Microsoft's popular office productivity applications like Office Excel, Word, PowerPoint, and Project. Progent can help you to upgrade from earlier versions of SharePoint or adapt a mix of web technologies into a unified and easily managed SharePoint 2010 solution.

  • Services Email Predictive Sender Profiling ProSight Email Guard Spam Filtering Specialists

  • Azure and SQL Server integration Consultant
    Azure and Android integration Consultants

    Progent can help businesses of all sizes to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify network administration and lower hardware expense. Azure includes a comprehensive library of cloud services and Progent can help you to understand the advantages and restrictions of different cloud networking models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and make sure you sidestep the common errors small companies make when migrating to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Android smartphones and tablets.

  • Services SentinelOne Endpoint Protection and Response SentinelOne Ransomware Protection Consultant
  • Setup and Support Windows Server 2008 DirectAccess Windows Server 2008 BranchCache Consulting Services
  • SharePoint Server 2007 Remote Support Alpharetta-Cumming 24x7 Microsoft SharePoint Server Network Consulting Alpharetta-Roswell, GA
  • SharePoint Server 2010 Specialist 24/7 SharePoint Server 2010 Network Consultants
  • Small Business Support Consultants Small Office Network Administration

  • Virtual Call Desk Remote Support Services
    Virtual Helpdesk Specialists

    Progent's Microsoft and Cisco authorized experts offer several service programs to help medium-size and large companies create a cost-effective and productive internal Network Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment analysis, process analysis and improvement, management reporting, education of internal staff, and documentation of procedures. Progent's Software Selection and Integration Support Services help organizations analyze the various high-quality Help Desk software packages available and decide what packages may be excessively costly, miss critical functions, or align badly with your company's corporate culture. Progent also provides temporary staffing for companies who need to reinforce their in-house Help Desk team for occasional projects or to fill in for vacationing or incapacitated personnel.

  • Small Office Network Design Consultant Small Business Networking Support
  • Small Offices Tech Support Microsoft, Cisco and Security Certified Experts Small Office Small Office Computer Consulting Services
  • Snatch ransomware recovery Consultant MongoLock ransomware recovery Consultants
  • Software Consulting Services Enterprise Windows 2022 Enterprise Windows Server Professional
  • BlackBerry Enterprise Server Network Documentation Alpharetta-Cumming, Georgia
  • Solaris to Windows Upgrade Consultants Solaris to Windows Migration
  • SonicWall NSA 4650 Firewall Technology Consulting SonicWall TZ600 Firewall Security Contractor
  • Specialist Multiple cloud management Cisco and Microsoft Certified Design Firms Amazon AWS hybrid cloud integration

  • VPN IT Services
    Cisco VPN Setup and Support

    Cisco's security and remote connection products for small organizations represent a complete range of manageable security solutions to help safeguard your wired and wireless information system. Cisco's VPN product family features switches, firewalls, intrusion detection devices and VPN concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that fit most closely with your business objectives.

  • Sun Solaris Remote Consultancy Solaris Remote Consult
  • Technical Support Outsource Progent's Management Team Small Office Server Support Progent Management Team
  • Technology Antispam Technology Consulting Services Anti-Virus
  • Technology Consulting wireless IP phone upgrades Integration 8500 Wireless Controller
  • Telecommuters Consulting Services - Alpharetta - Backup/Restore Technology Consulting Experts Alpharetta Alpharetta-Cumming Work at Home Employees Alpharetta Consulting Experts - Backup/Restore Systems Consultants
  • Telecommuting Jobs Network Consultant Pleasant Hill CA Microsoft MCITP Support Contractor Jobs Concord
  • Teleworker Data Protection On-site Technical Support Remote Workforce Data Protection Computer Consultants
  • Management RIM BlackBerry Alpharetta-Johns Creek
  • Top Customer Relationship Management Help and Support Online Support Services Microsoft CRM
  • Top Ranked IT Consultant Alpharetta Alpharetta-Fulton County Technical Support
  • Urgent Data Protection Manager Backup Service Consultants Offsite Managed Data Backup Service Online Support
  • Urgent Microsoft SQL 2008 Computer Support Consultants Alpharetta-Fulton County, GA 24-Hour SQL Server Networking Specialist
  • Urgent SPS 2019 Information Technology Consulting Remote Support SharePoint
  • Urgent Windows Server 2012R2 upgrade Technology Professional IT Services Windows Server 2012R2 Multitenancy
  • WLAN Site Survey Computer Consulting Wi-Fi RF Spectrum Analysis for Wi-Fi Integration
  • Windows Hyper-V 2016 Containers Computer Consulting Hyper-V 2016 Management Integration
  • Windows Server 2012 R2 Cloud Professionals Specialists Windows Server 2012 R2 Hyper-V
  • Windows Server 2012 R2 Clustering Technical Support Windows Server 2012 R2 upgrade Consult
  • Windows Server 2012 R2 Private Cloud Troubleshooting Windows Server 2012 R2 Hyper-V Virtual Switch Help and Support
  • Windows Server 2016 High Availability Remote Support Windows Server 2016 Disaster Recovery Planning IT Consultant
  • Wireless Site Survey Remote Troubleshooting Wireless LAN Site Survey Computer Consulting
  • IT Consultant BlackBerry Software Alpharetta, GA
  • Word for Mac Support Outsourcing macOS and Windows Integration
  • Work from Home Employees Alpharetta Consulting Services - Help Desk Outsourcing Consulting and Support Services Alpharetta-Johns Creek, Georgia Urgent Alpharetta At Home Workforce Call Desk Augmentation Consulting Experts Alpharetta

  • Linux Computer Consultant
    Suse Linux Computer Consultant

    If you are producing Linux-based software on a network that includes Microsoft Windows-based processors, desktops, and office applications, Progent offers full-service information technology outsourcing that frees you to concentrate on your area of strategic expertise without the constant hassle of maintaining your business network. Through the use of smart network monitoring and by providing remote and in-person support as your company needs it, Progent offers an economical solution for maintaining an information system that features high reliability, protection, and performance. Progent's UNIX/Linux developer assistance offerings include full-service it outsourcing, virtual server infrastructure, online and on-site service and troubleshooting, network monitoring services, and Help Desk support.

  • iPhone and Dynamics CRM integration Integration Apple iOS integration Information Technology Consulting

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