Consulting and Technical Support for BlackBerry Technology
BlackBerry SupportBlackBerry wireless smartphones were at one time one of the most popular solutions for maintaining mobile connectivity to messaging, scheduling, web-based programs, and other vital business information. Progent can provide Alpharetta, Georgia businesses the services of BlackBerry-premier professionals who can help organizations to maintain their BlackBerry environments or migrate smoothly to a current mobile platform.

As the complexity of small business networks has increased, and as the demand for world-class protection, dependability, and recoverability has grown to be the standard for businesses of all sizes, successful integration and maintenance of BlackBerry solutions has grown increasingly difficult. To address issues like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small businesses frequently resort to external consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to plan, manage, and repair BlackBerry environments economically and effectively, doing away with the requirement for an internal BlackBerry solutions expert and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of experience, coupled with Progent's proven remote support model, provides small companies a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their information network.

Progent's consultants can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can monitor and control BlackBerry smartphones throughout your company, define security policies that make sense for your company, develop custom wireless applications, and make sure that your network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered rapidly and thoroughly.

Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.

Onsite IT Consulting
Progent locations in Atlanta Metro Area

City Address Phone Link
Alpharetta 11175 Cicero Drive, Suite 100
Alpharetta, GA 30022
United States
(678) 436-8815 Alpharetta Network Support Services
Atlanta 235 Peachtree Street NE, Suite 400
Atlanta, GA 30303
United States
(404) 537-1318 Atlanta Network Support Services
Sandy Springs One Glenlake Parkway, Suite 650
Sandy Springs, GA 30328
United States
(678) 899-6420 Sandy Springs Network Support Services

Consulting and Technical Help for BlackBerry BES Server
BlackBerry BES Server simplifies management and support of BlackBerry devices, providing a single solution for controlling critical tasks such as smartphone installation, upgrades, and retirement while also providing a solid foundation for security and high availability. BlackBerry Enterprise Server supports seamless communication between Exchange, Novell GroupWise, or Lotus messaging servers and BlackBerry smartphones and supports remote synchronization.

RIM BlackBerry BES Server Configuration Assistance

BES Server features a variety of security capabilities beginning with automatic encryption of messages transmitted between a BlackBerry device and BlackBerry Enterprise Server based on AES or Triple DES. BES Server also allows great versatility in selecting degrees of security to meet the special needs of your network. Progent's BlackBerry certified engineers can help you to select advanced security functions and activate them wirelessly. Examples of these over-the-air configurable security settings include:

  • Disable a BlackBerry smartphone
  • Wipe data from a misplaced or stolen smartphone
  • Disable Bluetooth functionality
  • Enable internal defenses against malware

BlackBerry BES Server also provides versatility in selecting how to prevent BlackBerry users from installing or executing unsafe or unauthorized applications. Progent can help you to select blocking processes like:

  • List exactly what applications are allowed on the device
  • Prevent third-party programs from using non-volatile storage on the device
  • Determine which resources third-party software can use on the BlackBerry device
  • Limit the kinds of connections external software running on the device can establish
  • Block all external applications from being installed or run on the BlackBerry smartphone

How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded accreditations from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization problems to designing wireless workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can help you to perform common support functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, modifying user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned service professionals can also assist you to troubleshoot a broad array of issues concerning synchronization, handset detection, messaging consistency, web browsing, wireless connectivity, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide remote technical assistance for small office networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless support expenses at a minimum and, by resolving problems quickly, optimizes the productivity of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system based on Exchange. Progent's BlackBerry engineer has support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and support storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange Server data flow, generate, update, and apply wireless LAN and VPN configurations, set up SNMP traps, and generate management reports to summarize SNMP results.

Progent's BlackBerry expert can support your BlackBerry solution in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and produce documentation for a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology requirements analysis, solution architecture, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant architecture, data backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical goals and to design a mobile wireless environment that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration model and equipment match your requirements, and evaluate your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make informed choices about alternatives for software editions, processors and storage, network topology, and application set up.

To maximize network protection, Progent's BlackBerry expert can help your company to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security engineers to perform company-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry solution.

Contact Progent for Support from a RIM BlackBerry-Certified Specialist
In order to get in touch with Progent about professional expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.

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    Microsoft Dynamics GP allows you to grow and manage your business more efficiently by delivering deep availability of decision-driving information and a fast ROI. Microsoft Dynamics GP/Great Plains confers major business benefits including its ability to expand the reach of your organization, handle your financials, computerize financial operations, unify processes throughout your business, improve inventory control, enhance order accuracy, expand sales and shorten turnaround time, and maximize cash flow. Progent can help you configure and manage a reliable, secure server and network infrastructure to support Great Plains, and can provide expert Dynamics GP support professionals to make sure you reap all the advantages of your Microsoft Dynamics GP/Great Plains software.

  • Microsoft Partner Network Installation Certified Microsoft Partner Network Support Consulting
  • Microsoft SQL 2014 Small Business IT Support Firm Alpharetta-Johns Creek On-site Support Microsoft SQL 2008 Alpharetta-Cumming
  • Emergency Design Consultant BlackBerry BES Server Alpharetta Georgia
  • Microsoft SQL Server Server Consultant Microsoft SQL Server IT Specialists
  • Alpharetta-Fulton County, Georgia BlackBerry BPS Network Management Services
  • Microsoft Small Business IT Consulting Firms Microsoft Windows Migration Consultant
  • Microsoft Teams Technology Professional Microsoft Teams Engineers
  • Microsoft Technology Consulting Microsoft Office XP IT Specialist

  • Computer Engineer Catalyst 802.11ax Wireless
    Catalyst Wi-Fi 6 and Wi-Fi 6E AP Placement Computer Consulting

    Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point experts offer economical online and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).

  • Microsoft Windows 7 Migration Consultant Microsoft Windows 7 Migration Technical Consultant

  • Windows Server 2022 Hotpatching Computer Consulting
    Windows Server 2022 Cybersecurity Information Technology Consulting

    Progent's certified Windows Server 2022 experts can help your organization to plan and carry out an efficient upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-based Windows Server on Azure with a self-hosted implementation of Windows Server 2022.

  • MongoLock ransomware recovery Consult 24-Hour WannaCry ransomware recovery Consultancy

  • Computer Support Microsoft Exchange 2016
    24 Hour Information Technology Consulting Firms Microsoft Exchange 2007

    Progent's Microsoft-certified professionals average more than 10 years of experience providing messaging support for customers ranging from small offices to large corporations. Progent provides economical support for all versions of Exchange Server to enhance email and virus protection, configure fault tolerant email environments, and implement remote and mobile email access. Progent's Microsoft Exchange consulting services can assist you in planning and implementing a migration from a legacy SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange 2019 Server. Progent offers support for Windows 10 and Windows 11 clients using Outlook and can show you how to integrate Microsoft Outlook Web App for all major web browsers. For email virus protection, spam filtering and data data leak protection, Progent offers Email Guard email filtering and encryption.

  • Navision and Dynamics NAV Technology Consulting Development Company Dynamics NAV MRP
  • NetApp MetroCluster Troubleshooting Consultancy NetApp MetroCluster Design Technology Professional
  • 24/7 BlackBerry Technology Consulting Company Alpharetta-Roswell
  • Network Consultants Cisco Firepower 9300 Series Firewalls Firepower Management Center Online Technical Support
  • Network Knowledge Transfer Microsoft Experts Server Training
  • Network Management Outsourcing Consultants Managed IT Services Consultants Support and Integration
  • Network Security Testing Firewall and VPN Consultant Firewall and VPN
  • Online Consulting Hornetsecurity Altaro 365 Total Backup 24/7 Hornetsecurity Altaro 365 Total OneDrive Backup Technology Consulting
  • Online Crystal Reports Training Professional Online Office Word Training Computer Network Specialists
  • Open Now Dynamics GP Integration Microsoft Financial Software Technical Support
  • Outsourcing Windows 11 Virtual Desktop Troubleshooting Windows 11 and Android
  • BlackBerry Software Computer Consulting Company Alpharetta-Fulton County
  • Palo Alto Networks PA-7000 Series Firewalls Technical Support Palo Alto Networks PA-800 Series Firewalls Network Security Testing
  • Part Time Job Microsoft MCSA Consulting Orinda CA Microsoft Engineer Contractor Orinda CA, US
  • Penetration Testing Cybersecurity Firms Stealth Penetration Testing Network Consultants
  • Power View Outsourcing Microsoft Denali Online Technical Support
  • Private Cloud Solutions Technology Professional Private Clouds for Small Businesses Specialist

  • SentinelOne Active Security Monitoring Consultancy
    SentinelOne Singularity Complete Integration Engineers

    Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that includes machine learning technology and expert services to provide comprehensive endpoint detection and response.

  • ProSight Email Encryption Consult Top Rated Services ProSight Email Content Filtering
  • Professional ProSight Reporting Ticketing Support Services ProSight Reporting Remote Network Infrastructure Management
  • Project 2013 Programming Firm Project 2010 Integration Companies
  • QoS Test Lab Specialists Capacity Planning Test Lab Services
  • Ransomware Rebuild Alpharetta-Fulton County, Georgia, United States Spora Ransomware Hot Line Alpharetta-Johns Creek
  • SCVMM 2012 XenServer Onsite Technical Support SCVMM 2012 Backup and Recovery Remote Support
  • SCVMM Network Engineer High Availability Consultants

  • Consulting Services Windows 2019 Server
    24-7 Onsite Technical Support Windows 2022

    The complexity and connectivity requirements of Microsoft Windows Servers calls for an IT consulting team with hands-on expertise and in-depth familiarity with planning and integrating cohesive, comprehensive business technology solutions. The experience of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic objectives. Progent's IT services can help you with planning, installing, managing, and troubleshooting Windows Server solutions that increase the business value of your IT network. Progent's consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.

  • SQL Server 2016 and Amazon Marketplace Web Service IT Consultants Microsoft Certified Partner SQL Server 2016 Security Technical Support Services
  • BlackBerry Smartphone Remote Troubleshooting Alpharetta-Fulton County, GA
  • SQL Server 2019 Cybersecurity Technology Consulting SQL Server 2019 Reporting Services Network Consultants

  • XenMotion Consultants
    24-7 XenMotion Consultants

    Progent's Citrix-accredited engineers can help your company to evaluate the strategic benefits of XenServer as well as other Citrix platforms, and can help your IT organization to design, validate, execute, troubleshoot, and support a XenServer installation. Progent can also assess your existing XenServer environment and help you to optimize consolidation, performance, protection, availability, and recoverability.

  • Security Consulting Companies Small Business Cisco and Microsoft Certified Experts Small Business Server Troubleshoot Expert
  • Security Review Engineer Professional Cybersecurity Assessment
  • Security Security Companies Alpharetta Alpharetta-Johns Creek, Georgia, U.S.A. Security Audit Services Security
  • Security Tech Services Critical Security Threat Bulletins Critical Security Protection Bulletins Security Audit Services
  • Server Consolidation On-site Support Server Management Professional
  • Shared Help Desk Ticketing Network Consultants 24x7x365 Consulting Services Shared Network Support Help Desk
  • BlackBerry Redirector Support Group Alpharetta-Cumming, GA
  • Small Office Small Business Network Consulting Company Small Office Information Technology Consulting Firms

  • Call Desk for at Home Workforce Remote Technical Support
    Helpdesk for Remote Workforce Online Support

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  • Specialists Teleworker Services Award Winning At Home Workers Computer Consulting

  • Microsoft Office 2003 Online Support Services
    Microsoft Office XP Setup

    Progent's IT outsourcing packages provide affordable computer support for small companies. Whether it involves designing network infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out a new email system, monitoring your network, or building a web-based business application, outsourcing your IT engineering services can contain costs and eliminate risks, allowing network service budgets to increase in a more linear and manageable manner than is possible by building up a large, knowledgeable internal IT organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to build a protected and robust system foundation for your vital applications based on Microsoft Windows such as Office XP, Office 2003, and Microsoft Office 2000.

  • Suse Linux Online Consulting Top PCLinuxOS Linux Consultancy
  • Symantec VPN Compliance Auditor Symantec Firewall Compliance Audit
  • Technology Consulting Services Exchange Server 2016 Migration Planning Exchange Server 2016 Migration Professionals

  • macOS and Cisco ASA Firewalls Online Troubleshooting
    Remote Technical Support Mac Security Audits

    Progent's certified security consultants can help you secure your Apple Mac network through professional services including running security tests, recovery from virus and denial of service penetrations, setting up firewalls, implementing safe off-site and mobile connectivity, installing automated programs for protection against viruses, spam, and directory harvest attacks, and developing a company-wide security strategy adapted for the specific objectives of your corporate network.

  • Top Quality Google Cloud integration Professional Professionals Google Cloud Linux
  • Top VPN Help and Support Onsite Technical Support Cisco VPN
  • Two-factor Authentication Computer Engineer Zero Trust Cybersecurity Specialists
  • UNIX Upgrade Consultants Solaris-Windows Migration Consultant
  • UNIX Upgrade Consulting Solaris-Windows Upgrade Consultants
  • UNIX with Windows Support and Help UNIX with Windows Technology Consulting
  • Urgent Juniper J Series Gateway Network Security Testing Juniper J Series Firewall Protecting

  • DoubleTake Carbonite Software Availability Configuration
    DoubleTake Carbonite Replication Manager Remote Consulting

    DoubleTake/Carbonite Software offers a selection of products intended to deliver small companies a variety of affordable solutions for backing up and recovering business-critical applications including Exchange Server, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning experts have in-depth experience integrating DoubleTake/Carbonite products into small business information systems to create an advanced level of fault tolerance and disaster recovery capability at a budget-friendly cost.

  • Urgent On-site Technical Support Firepower Management Center Cisco ASA Firewall integration Support and Integration
  • Urgent Supplemental IT Staffing Services Help and Support Short Term IT Staffing Services Engineer
  • VMware ESXi Hypervisor Consultancy Consultant Services VMware GSX Server
  • Wi-Fi VoIP phone integration Troubleshooting Consulting Services Wi-Fi VoIP phone integration
  • WiFi 6/6E Management Professional WiFi 6/6E Planning Technology Professional
  • Windows 7 Evaluation Integration Microsoft Windows 7 Upgrade Online Support Services
  • Windows Server 2016 Network Engineer Windows Server 2016 Stretch Clusters Computer Engineer
  • Windows Server 2019 Windows Defender ATP Online Technical Support Windows Server 2019 Hybrid Integration Integration
  • BlackBerry BES Computer Tech Alpharetta-Cumming
  • Windows Server 2022 Storage bus cache Remote Support Services Support and Integration Windows Server 2022 Hyper-V
  • Wireless Site Survey Online Troubleshooting 24 Hour Wi-Fi Site Survey Integration Support
  • BlackBerry Redirector Technical Support Organizations Alpharetta-Cumming, Georgia
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  • macOS Learning Class Microsoft Excel for Mac
  • BlackBerry Smartphone Network Recovery Alpharetta-Johns Creek, Georgia
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  • Urgent Application Monitoring IT Consultants
    Remote Support Services Remote Monitoring and Reporting

    Remote continuous network monitoring, automated alerts, and actionable reports are vital to preserving the proper operation of your IT system and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management technology has advanced to the point that companies of all sizes can get a degree of network stability that was once limited to enterprises. Progent offers several RMM solutions available as low-cost service packages designed to help you to identify and fix a most IT network problems before they get big enough to hurt your business.

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