Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile PDAs were at one time one of the most popular solutions for achieving anytime-anywhere access to email, scheduling, web-based applications, and other critical business information. Progent can provide Alpharetta, Georgia companies the services of BlackBerry-certified professionals who can assist organizations to maintain existing BlackBerry environments or transition efficiently to a current smartphone platform.

As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the norm for businesses regardless of size, successful integration and support of BlackBerry technology has become more challenging. To deal with areas such as security, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations often turn to outside consulting firms who specialize in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier consultants who can help small organizations to plan, administer, and repair BlackBerry-based environments economically and effectively, eliminating the necessity for an in-house BlackBerry solutions expert and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, coupled with Progent's proven online support model, gives small businesses an economical solution for incorporating BlackBerry products productively into their IT network.

Progent's consultants can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, configure easy-to-use management utilities to enable you to track and control BlackBerry smartphones across your company, recommend security policies that are right for your business, customize wireless software, and ensure that your IT network architecture is properly designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes so that it can be recovered quickly and safely.

Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.

Onsite IT Consulting
Progent locations in Atlanta Metro Area

City Address Phone Link
Alpharetta 11175 Cicero Drive, Suite 100
Alpharetta, GA 30022
United States
(678) 436-8815 Alpharetta Network Support Services
Atlanta 235 Peachtree Street NE, Suite 400
Atlanta, GA 30303
United States
(404) 537-1318 Atlanta Network Support Services
Sandy Springs One Glenlake Parkway, Suite 650
Sandy Springs, GA 30328
United States
(678) 899-6420 Sandy Springs Network Support Services


Technical Support for BlackBerry BES Server
Research in Motion's high-end solution for administering big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated tool enables Exchange Server, IBM Lotus Domino, or Groupwise users to send and receive messages that are encrypted in wireless transit to provide maximum security. BlackBerry Enterprise Server also simplifies a wide variety of crucial management tasks ranging from BlackBerry setup and upgrades to mobile security and high availability.

BlackBerry Enterprise Server Troubleshooting Support

Progent's BlackBerry-premier engineers can show you how to use BlackBerry BES Server to do basic tasks like:

  • Deploy and manage applications
  • Plan device, program, and IT policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Control client configurations with BES Server's vast library of IT policies

Progent's BlackBerry-premier consultants can also assist your company to use BlackBerry BES Server to implement key tasks not supported by the less advanced BES Server Express. These procedures include:

  • Configure and support BES Server's fault-tolerant infrastructure based on VMware
  • Deploy BlackBerry smartphones wirelessly
  • Set specialized management roles
  • Monitor and analyze the health of your BlackBerry solution

Expert BlackBerry Consulting Support Services Available Online from Progent
Progent's certified BlackBerry support specialists are available online to provide prompt technical help to businesses in the Alpharetta region or throughout Georgia. Progent's experienced online consulting experts have helped IT organizations solve network problems and cut IT service expenses in every state in the country and built a large base of satisfied clients. (Refer to Progent's customer testimonials.)

Progent can provide remote consulting support for a broad array of issues associated with BlackBerry products such as wireless synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and improving mobile security. Major RIM BlackBerry credentials awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist you to carry out common technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters, editing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's certified experts can also help your company to resolve a broad range of issues associated with synchronization, handset detection, messaging reconciliation, web access, wireless connections, Instant Messaging, desktop application configuration, and Desktop Redirector.

As a top innovator in delivering nationwide remote support for small company IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless support costs low and, by resolving problems quickly, maximizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, troubleshoot, and produce documentation for a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and network needs assessment, solution design, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant architecture, data backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to design a mobile wireless system that meets your IT budget and supports your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which administration approach and physical components match your needs, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software editions, processors and storage, network architecture, and application configuration.

To maximize network protection, Progent's BlackBerry expert can assist you to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to perform network-wide security vulnerability and compliance validation and recommend enhancements to account for your BlackBerry environment.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Professional
In order to ask Progent about professional expertise for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.



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    SCCM and SQL Server Specialists

    Configuration Manager automates software deployment and updating, streamlines compliance settings control, keeps track of network resources, protects against company data leakage, performs health monitoring, enables secure self service, and delivers a common point of control for managing mixed-operating system networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration specialists can assist you with any aspect of designing, implementing, using and repairing a SCCM deployment for on-premises, cloud-based, or hybrid networks.

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  • Engineer Private Cloud Virtual Datacenter Hosting
    Emergency Virtual Machine Hosting Engineers

    Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size company's servers in an environment that delivers the highest degree of dependability and scalability and is in addition simple to migrate to another host. ProSight Virtual Hosting and management services are based upon mature virtualization technologies that enable small and midsize companies with multi- platform environments to save dramatically on the costs of capital investments, system maintenance, and IT administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.

  • Microsoft Windows SBS Support Outsourcing Microsoft Essential Business Server Professional
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  • MRTG Computer Consultant
    Nagios for Linux Professional

    Nagios and MRTG are powerful, Open Source monitoring tools that operate under Linux and can be used to monitor UNIX networks, MS Windows systems, or multi-OS networks in which Linux and Windows coexist. Nagios lets system managers to monitor system services such as SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher permits you to graph the traffic through SNMP network appliances such as processors, routers, and switches. Progent's system monitoring experts can help you use both these tools to tune and troubleshoot your computer network.

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  • Netwalker ransomware forensics Consult Consulting Maze ransomware forensics
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  • Network Security Evaluation MS SQL Developer Firms SQL
  • Office Web Apps for Mac Remote Technical Support Online Consulting SharePoint Foundation and Mac

  • SQL Server 2012 Performance Tuning Computer Engineer
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    Progent offers the support of Microsoft-certified consultants and experienced database application developers, DBAs, project management experts, network infrastructure architects, disaster recovery specialists, and security professionals to help you to evaluate the likely advantages of Microsoft SQL Server 2012 for your business, set up pilot systems at your datacenter or at Progent's lab, design and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other database platforms, and configure an efficient and secure IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.

  • Offsite Managed Data Backup/Recovery Services Support Outsourcing ProSight DPS ECHO Hybrid Cloud Backup/Recovery Professionals
  • Offsite Workforce Alpharetta Consulting - Management Solutions Consulting Experts Alpharetta-Roswell, Georgia Offsite Workforce Consultants - Alpharetta - Management Solutions Guidance Alpharetta-Roswell, Georgia
  • Outlook autodiscover Technology Consulting Engineer Microsoft 365 Exchange migration
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  • ProSight ECHO Managed Cloud Backup Services Specialists ProSight DPS ECHO Backup and Recovery Services Computer Engineer
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  • Top Consulting Services Microsoft Exchange Server 2010 Upgrade
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    Progent can provide comprehensive support for every phase of your Exchange 2010 upgrade including outsourced or co-sourced project management, site prep, project design and documentation, cost estimates of all new software and equipment required, suggested vendor sourcing, pilot testing at customer location or at Progent's test facility, managing temporary coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the previous servers, and training for client's support group and end users.

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  • Internal Network Security Scan Technology Professional
    24/7 Internal Network Security Inventory Specialist

    Progent offers two ultra-affordable service packages designed to enable small businesses to receive a professional network security evaluation from a premier security engineer. With Progent's External Security Inventory Scan, a security expert administers a comprehensive test of your IT infrastructure from outside your firewall to determine possible risks in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Scan, a security engineer executes a system scan from an authorized computer within your company firewall to determine vulnerabilities to internal threats. Both security inventory services are set up and executed from a secured external location.

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  • ProSight SSL management Specialists
    Open Now ProSight password management Specialist

    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect information about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to 50% of time spent searching for vital information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it.

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  • SQL Server 2012 Migration Technology Consulting SQL Server 2012 AlwaysOn Availability Groups Setup and Support
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  • Microsoft GP/Great Plains Professionals
    Troubleshooting Microsoft Financial Software

    Progent's Microsoft certified consultants offer a variety of consulting services for Microsoft Dynamics GP/Great Plains. Dynamics GP is a Microsoft financial package and corporate management tool based, like all Microsoft accounting tools, on the scalable and familiar platform of Microsoft Windows technology. Dynamics GP 2010, the most recent edition of Microsoft accounting software in the Dynamics GP line, provides an affordable tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Dynamics GP is simple to deploy and integrate, and with its segmented approach you are able to purchase only the capability you currently need, with the option to add users and increase functionality when necessary. Progent's Dynamics GP Software consulting engineers can show you how to deploy, configure and manage Dynamics GP/Great Plains 2010 and also older editions of Microsoft Dynamics GP/Great Plains.

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  • SentinelOne Singularity Complete Reseller Integration Support Consulting Services SentinelOne Singularity XDR

  • Open Now ERP, MRP, Accounting System Outsourced Programming
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    Progent's team of application experts offer in-depth support, software development, deployment assistance, and webinar training for popular applications covering key areas including ERP, financials, business analytics, web commerce application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with years of experience delivering high-level consulting services remotely, Progent can help small businesses throughout the United States to avoid the time and expense related to travel and on-premises visits without compromising the effectiveness of technical support.

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    Progent's Microsoft Premier engineers can provide world-class support for enterprise-wide deployments of Microsoft Exchange Server. Progent's experts can show you how to prepare for multi-site Exchange Server rollouts or updates and can provide onsite technicians to help enterprises with deployments of Exchange Server 2007 in the or any region covered by Progent's engineers.

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  • Hornetsecurity Altaro VM Backup Disaster Recovery Remote Troubleshooting
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    Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted environments and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or onsite consulting services to help you to design, deploy, optimize and debug a comprehensive backup/restore system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup technology.

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  • Microsoft Financial Software Information Technology Consulting
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    important characteristics of Dynamics GP/Great Plains software include a modular structure that lets you buy just the functionality you require, a standardized architecture built on Microsoft technologies to protect your investment and provide a highly integrated environment, advanced reporting services that permit you to track all activities, revenues and spending and sales trends, integration with Microsoft Office to enable access to business data, the ability to integrate information from almost any db software or desktop software into Microsoft GP/Great Plains, and an open design that makes it easy to develop specialized programs. Progent can help you set up and maintain a reliable, secure server and communications network to support Dynamics GP, and can provide expert GP consultants to help you convert the powerful features of Dynamics GP/Great Plains business accounting software into a productive business management solution.

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  • Small Business WAP500 AP Support and Integration Small Business WAP100 AP Troubleshooting
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  • Small Business Wireless Computer Consulting Building-to-building Wireless Integration Services
  • Smartphone Synchronization Network Design and Consulting 24x7 Telecommuting Computer System Consultant
  • Solaris Computer Engineer Sun Solaris Online Support
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  • SentinelOne Endpoint Security Specialists
    Consultants SentinelOne Singularity and Vigilance Reseller

    Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that incorporates AI software and advanced services to deliver cutting-edge endpoint detection and response.

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  • Computer Consultant Catalyst Switching
    Catalyst 6800 Switch On-site Support

    With the Catalyst line of switches for small and medium-sized companies, Cisco allows companies to gain the full benefits of adding intelligent services to their networks. Cisco's switch technology allows you to deploy capabilities that make your network infrastructure highly robust to handle time-critical needs, expandable to facilitate growth, safe enough to guard confidential data, and designed for prioritizing and managing all traffic to streamline system performance. Progent's CCIE and CCNP certified consultants can help you select and deploy Cisco switches appropriate for your business. In addition, Progent's CISM and CISA certified security specialists can show you how to develop a strategic security plan and set up Cisco switches so they help enforce your security strategy. Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2940 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 switches.

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  • IT Support Outsourcing Consultant
    IT Outsourcing Services Professional

    Progent is structured to provide in-depth online support for all technical areas associated with small company IT systems and offers a variety of strategic, as-needed support services such as a temporary CIO to offer advanced IT design and negotiating capability, a Technical Response Center for help desk services, proactive remote monitoring, spam/virus filtering as a managed service, best-practices project management for critical initiatives such as office moves oroperating system upgrades, connectivity consultants for designing high-performance and reliable network infrastructure, security engineers to verify information safety and compliance, disaster recovery experts to design and document business continuity plans, and software developers to write, customize, or repair mission-critical application programs.

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  • Technical Support Services Meraki Wi-Fi 6/6E AP Management Consultant Services Meraki WiFi Management
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  • 24x7 SharePoint Foundation Technical Support
    SharePoint Web Parts Remote Troubleshooting

    Progent's Microsoft-certified engineers can provide affordable online support and programming services to assist your business to plan, deploy, manage, and maintain SharePoint 2010 environments that can include web sites able to function as intranets, extranets, document and media management tools, blogs, data warehouses, business analytics, enterprise-wide search engines, Visio-driven workflows, and other tools to promote and enhance teamwork. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's popular office productivity programs including Office Excel, Word, Outlook, and Visio. Progent can help your business to migrate from previous releases of SharePoint or move a mix of web applications into a unified and easily managed SharePoint 2010 solution.

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  • Computer Consultant SQL Server 2014 Cardinality Estimation
    Top Rated SQL Server 2014 Azure Backup Consultants

    Microsoft SQL Server 2014 includes significant improvements in key areas including performance, uptime, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and on-premises services such as system design, configuration, administration, troubleshooting, and application development expertise to help organizations of all sizes to realize fast return from their SQL Server 2014 investment.

  • Top Rated Exchange Email Hosting Consultancy Hosting for Exchange Services
  • Top Rated Microsoft Azure AD configuration Coder Programmer Microsoft Azure VPN configuration
  • UNIX Network Consultants UNIX Cybersecurity Organizations
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  • Ubiquiti UniFi XG switch Consultants Ubiquiti's UniFi U6 WiFi access points Consulting
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  • Remote Consulting Cisco VoIP phones Single Number Reach
    Voice Over IP Specialist

    Progent's Cisco certified network infrastructure experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.

  • Video Conferencing IT Consultant MS Office Communications Server 2007 Consulting
  • VoIP phones patch management Consulting Services IoT device patch management Professionals
  • Windows 10 Management Outsourcing After Hours Support Outsourcing Windows 10 Trusted Boot
  • Windows 8.1 BitLocker Computer Service Companies Top Ranked Microsoft Windows Consulting Services

  • Exchange 2000 Upgrade Help
    Exchange 2000 Server Professional

    Progent is among the most qualified information technology support firms for creating email and messaging solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small businesses derive the full advantages of Microsoft Exchange Server 2000 for typical situations such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.

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  • Urgent Classes InDesign
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    Progent's Apple Mac consultants can promote the creative aspect of Mac environments by offering consulting services and training in imaging, audio, and motion video. Progent's support professionals can provide expertise in a variety of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.

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    Progent's Support Program for IT Service Providers lets you take advantage of Progent's information technology engineers while retaining your own brand as a transparent arm of your IT consulting staff.

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  • PEN Testing Security Consultant
    Network Consultants PEN Testing

    Stealth intrusion testing is a key component of any overall IT system security strategy. Progent's security professionals can run extensive penetration tests without the awareness of your organization's internal network support resources. Stealth penetration checking uncovers whether current security monitoring systems such as intrusion incident warnings and event history monitoring are correctly configured and consistently observed. Progent can implement continuous automatic penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and unsound IT product defaults can be chained together by hackers into the multi-front attacks common to the latest strains of ransomware.

  • Windows Server Essentials Remote Web Access Consult 24/7 Windows Server Essentials and Microsoft 365 Engineers
  • Windows and UNIX Professional Award Winning Windows, UNIX, Solaris Outsourcing
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  • Wireless LAN Site Survey Consultant Wireless LAN Site Survey Consulting Services
  • Zero Downtime Clustered Servers Computer Consultant High Availability Server Clustering Remote Consulting

  • VMware Site Recovery Manager Failback Specialists
    VMware Site Recovery Manager Compliance Consulting

    VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and verify a consistent process for restoring services quickly following a breakdown. SRM provides centrally controlled and automated recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also allows non-intrusive testing for site recovery, upgrades and patches and can generate reports to confirm complete service restoration, validate SLAs and prove compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist your organization to plan, configure, test and maintain a disaster recovery system based on VMware Site Recovery Manager.

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