Consulting Support Services for BlackBerry Technology
BlackBerry mobile PDAs were at one time one of the most successful products for achieving mobile connectivity to messaging, calendars, web-based programs, and other critical business information. Progent can provide Alpharetta, Georgia businesses the expertise of BlackBerry-certified experts who can help businesses to maintain existing BlackBerry environments or transition efficiently to a more popular smartphone solution.
As the sophistication of small company networks has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has become the standard for businesses of all sizes, effective integration and support of RIM BlackBerry technology has become more challenging. To address issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations frequently resort to external consulting professionals who specialize in RIM BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-premier engineers who can help small businesses to design, manage, and repair BlackBerry-based solutions affordably and efficiently, eliminating the need for an internal BlackBerry technology specialist and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's efficient remote support capabilities, gives small companies a budget-friendly alternative for incorporating RIM BlackBerry products seamlessly into their information system.
Progent's consultants can assist you with SQL Server 2019 integration and development support, SQL Server 2016 migration consulting, and Exchange Server setup so that your database and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, configure easy-to-use management tools to enable you to track and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, develop custom mobile applications, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered rapidly and safely.
Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.
| City | Address | Phone | Link |
| Alpharetta | 11175 Cicero Drive, Suite 100 Alpharetta, GA 30022 United States |
(678) 436-8815 | Alpharetta Network Support Services |
| Atlanta | 235 Peachtree Street NE, Suite 400 Atlanta, GA 30303 United States |
(404) 537-1318 | Atlanta Network Support Services |
| Sandy Springs | One Glenlake Parkway, Suite 650 Sandy Springs, GA 30328 United States |
(678) 899-6420 | Sandy Springs Network Support Services |
BlackBerry BES Server Consulting Help
The BlackBerry Enterprise Server (BES) offers businesses a single and secure mechanism for incorporating BlackBerry wireless devices into their messaging, collaboration, and software application infrastructure. BlackBerry BES Server allows wireless BlackBerry clients to access Exchange, Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to achieve data consistency for applications such a calendars, contact lists, tasks, notes, and custom business programs. Thanks to BlackBerry BES Server integration with Microsoft Exchange, users carrying BlackBerry smartphones can have push-based connectivity with Exchange email as well as to IM-capable software through Microsoft Office Live Communications Server and Lync Server 2010 integration.

Progent's BlackBerry-premier engineers can help you plan, install, and maintain BlackBerry Enterprise Server (BES) so you can maximize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and lower the expense of supporting a mobile workforce.
Progent's Online BlackBerry-premier Support is Fast and Affordable
For businesses in Alpharetta, Georgia who want quick and affordable help from a certified BlackBerry support professional, Progent provides efficient online assistance from a seasoned support staff who have provided IT solutions to companies in every state in the U.S. (See Progent's client testimonials.)
Remote support eliminates travel expense and lets engineers solve technical issues quickly, so you minimize wasted productivity. Progent's BlackBerry consultants have been awarded certifications in all BlackBerry technologies and can provide expert help in areas such as fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and creating a secure, high-availability network architecture for RIM BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry professionals include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can assist you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures such as troubleshooting enterprise activation issues, registering and deleting BlackBerry device users, setting activation passwords, configuring over-the-air program installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry consultants can also help you to operate administration software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES system and help you to select and install sensible security configurations.
Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to install and delete BlackBerry smartphone users on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry devices and client accounts, back up and manage storage groups, apply permissions, install the MDS and Instant Messaging, install access control lists, manage Microsoft Exchange Server data flow, create, edit, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and generate reports based on SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of environments that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, repair, and document a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced consulting services for BlackBerry include business and network needs analysis, system architecture, installation planning and implementation, performance optimization, configuration of a high-availability environment, data backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to design a mobile wireless solution that fits within your IT budget and aligns with your business plans. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to support a BlackBerry BES Server, help you to decide which administration approach and physical components meet your needs, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about options for software versions, processors and storage, network design, and application set up.
To optimize network security, Progent's BlackBerry-certified consultant can assist your company to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security specialists to perform company-wide security vulnerability and compliance validation and suggest enhancements to support your BlackBerry environment.
Contact Progent to Get Support from a BlackBerry-Qualified Specialist
In order to ask Progent about technical help for BlackBerry mobile wireless integration, call