Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry wireless PDAs were at one time one of the most popular products for maintaining mobile access to email, scheduling, web applications, and other vital business information. Progent offers Alpharetta, Georgia companies the expertise of BlackBerry-premier experts who can help organizations to maintain existing BlackBerry deployments or migrate efficiently to a more popular smartphone platform.

As the sophistication of small company networks has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has become the standard for organizations regardless of size, successful integration and support of RIM BlackBerry solutions has grown more difficult. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small organizations frequently resort to external consulting firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can help small organizations to design, manage, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the necessity for an in-house BlackBerry solutions specialist and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This breadth of knowledge, combined with Progent's efficient online service delivery capabilities, gives small businesses an economical alternative for incorporating RIM BlackBerry products productively into their information network.

Progent's engineers can assist your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to enable you to track and support BlackBerry devices across your business, define security policies that make sense for your company, develop custom mobile software, and make sure that your IT network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered rapidly and thoroughly.

Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.

Onsite IT Consulting
Progent locations in Atlanta Metro Area

City Address Phone Link
Alpharetta 11175 Cicero Drive, Suite 100
Alpharetta, GA 30022
United States
(678) 436-8815 Alpharetta Network Support Services
Atlanta 235 Peachtree Street NE, Suite 400
Atlanta, GA 30303
United States
(404) 537-1318 Atlanta Network Support Services
Sandy Springs One Glenlake Parkway, Suite 650
Sandy Springs, GA 30328
United States
(678) 899-6420 Sandy Springs Network Support Services

BlackBerry BES Server Technical Support
The BlackBerry BES Server gives businesses a single and secure mechanism for incorporating BlackBerry wireless devices into their messaging, collaboration, and application environment. BlackBerry Enterprise Server enables mobile BlackBerry clients to access Exchange Server, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with workstations to ensure consistent information for applications such a schedules, contact lists, to-do lists, instant messaging, and specialized business software. Due to BlackBerry BES Server integration with Microsoft Exchange Server, users carrying BlackBerry smartphones can have push-based connectivity with Exchange email and to instant messaging-aware software through Microsoft Office Live Communications Server and Lync Server support.

BlackBerry BES Server Support Services

Progent's BlackBerry-premier engineers can help you design, deploy, and troubleshoot BlackBerry BES Server so you can improve the productivity of BlackBerry clients, streamline the management of a BlackBerry solution, and reduce the cost of supporting mobile workers.

Some Ways That Progent Can Help You to Maintain and Support Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has earned accreditations from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills span areas from resolving synchronization problems to designing mobile workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system powered by Exchange. Progent's BlackBerry-certified consultant offers expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone clients on Exchange Server and Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and manage storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, implement access control lists, control Exchange Server data flow, generate, update, and apply wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry consultant can support your BlackBerry solution in a variety of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, repair, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs assessment, solution design, deployment strategy and implementation, performance tuning, configuration of a high-availability architecture, data backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to create a wireless environment that fits within your IT budget and supports your business strategy. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to support a BlackBerry BES Server, help you to decide which administration approach and physical components meet your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about alternatives for software editions, server hardware and storage, network design, and application configuration.

To optimize network security, Progent's BlackBerry expert can assist your company to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security specialists to perform network-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry environment.

Contact Progent to Get Help from a BlackBerry-Qualified Specialist
To get in touch with Progent about consulting help for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.

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    SQL Server 2005 offers powerful, familiar tools to computer experts and network users, reducing the difficulty of designing, deploying, managing, and using enterprise information and database programs in environments ranging from mobile devices to corporate data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for a network consulting firm with real-world expertise and broad knowledge in planning and deploying information-based, end-to-end business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

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    SQL Server 2016 offers significant improvements in performance, capacity, security, availability, BOYD support, plus integrated BI. New features include PolyBase for handling relational and non-relational databases simultaneously for big data applications, Jason support, Dynamic Data Masking, Mobile Report Publisher, and centralized control over on-premises and cloud-based resources. Progent's Microsoft-certified consultants can provide online and on-premises support to assist organizations of all sizes to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.

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    Progent's Solaris platform support experts offer small businesses and developers support for managing and supporting Sun Solaris environments that run with Microsoft-based networks. Progent can give your organization contact with Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This broad range of experience offers you a convenient single consulting firm to show you how to create and maintain a protected and reliable cross-platform connectivity and communications environment that allows Sun Solaris and Microsoft interoperability by integrating MS Windows with major versions of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    Progent's Microsoft-certified Windows 2003 Server consultants offer network support and IT consulting for the complete line of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Microsoft Windows Server 2000. Progent's Windows 2003 migration, integration, update, and maintenance services include system planning, installation, project management, in-person and remote network support and repair, Help Desk outsourcing, expert security services, comprehensive outsourcing, and expert co-sourcing.

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    Progent's Microsoft certified experts offer a range of consulting services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and business management tool built, like all Microsoft accounting solutions, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP 2010, the most recent edition of Microsoft financial products in the Dynamics GP/Great Plains line, provides a cost-effective tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is simple to install and configure, and with its modular approach you are able to purchase only the functions you currently require, with the ability to expand clients and increase capabilities in the future. Progent's Microsoft Dynamics GP Software consulting engineers can help you deploy, customize and manage Dynamics GP/Great Plains 2010 and also earlier editions of Microsoft Dynamics GP.

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    If your business network mixes Linux technology platforms with Microsoft Windows, Progent can assist you to incorporate your servers into a cohesive environment that allows all your OS platforms to run side by side for simple management, seamless information exchange, high dependability, superior performance, and tight security. Progent's Linux and Microsoft Windows integration support services feature network infrastructure configuration and support, consulting for Windows services for UNIX, remote server monitoring and management, online network support and repair, in-person technical support, and Helpdesk services.

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    Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.

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    Progent's ProSight Active Security Monitoring (ASM) utilizes next generation behavior-based analysis technology from SentinelOne to guard endpoints as well as physical and virtual servers against known as well as novel ransomware variants such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.

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    Progent's Cisco CCIE-certified SIP integration experts can assist you to plan, deploy, manage, troubleshoot and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and offer affordable remote or on-premises support to help businesses to migrate smoothly to a productive communications network that delivers fast ROI. Progent's certified Microsoft collaboration consultants can assist you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business Server or Lync for access to a SIP PSTN trunk.

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    Progent can assist you to design, deploy and administer a backup solution built around MSP360 Backup software to protect your IT assets residing on any major public cloud. Progent offers end-to-end monitoring and remote management to protect against data loss caused by user mistakes, system error, malicious insiders, and malware assaults such as ransomware.

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    Progent offers fast access to the expertise of seasoned wireless consultants who can assist organizations to assess the advantages of Ubiquiti UniFi Wi-Fi APs for your company and help you to design, install, manage, and debug your UniFi wireless network. Progent can also carry out a wireless site survey to help you to choose, configure, and place UniFi wireless access points for your required coverage and throughput.

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    For businesses with a combination of Apple Mac and Windows desktops, there are two basic solutions for using Windows-only software on macOS or OS X: an external connection to an actual Windows computer or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to connect an Apple Mac to a remote Microsoft Windows-powered computer to run Microsoft Windows software and share network resources. Microsoft's Virtual PC for Mac emulates Windows on a Mac computer so that you are able to run Microsoft Windows programs locally. Progent's macOS and Mac OS X technology consultants can help your organization to maintain these solutions for using Windows applications on your Macs and can in addition help your company to assess and configure other solutions for Windows PC simulation.

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    Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.

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    Progent offers economical remote access to engineers with expertise in a wide array of products and technologies that provide solutions for protecting Microsoft Windows, Mac, and Linux/UNIX servers and workstations plus notebooks and handhelds. Progent offers expertise for leading backup platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can assist you to deploy, upgrade, or troubleshoot backup/restore systems for a range of topologies including local, remote, cloud, or a mix.

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    If your company does not require immediate online help but you think you will need technical services with your information system soon, you can save time and money and guarantee that the right IT skill will be available when you need it by contacting a Progent sales specialist and registering as a client. For details, call 800-993-9400 or email

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    Progent's Helpdesk management and co-management service programs help companies to save money and improve productivity.

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    Progent's background delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms make it possible to create specialized line-of-business applications and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can show you how to design reports that let you track your business more effectively, transforming raw data into valuable understanding of your business.

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    Dynamics GP/Great Plains 2010 financial software is a comprehensive business management solution that integrates data and processes across your business, interfaces seamlessly with other solutions, and brings together employees, clients and suppliers regardless of time or location. Created for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for accounting, management reporting, project management, inventory and order processing, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail, and web-based business services. Progent can help you install and maintain a reliable, protected server and communications environment to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains professionals to help your company exploit the full potential of Dynamics GP/Great Plains 2010.

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    Progent can assist you to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve compliance, and increase productivity by ensuring that operating systems and applications stay current, tracking licensing, and reporting resource usage patterns to help you make smart buying decisions. Once your organization is ready to upgrade your SCCM 2007 change management ecosystem, Progent can help you to prepare for and carry out an efficient move to System Center 2012 Configuration Manager.

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    Progent's Sun Solaris family consulting services offer small and mid-size companies and software developers help with administering and supporting Solaris systems that operate with Microsoft-based networks. Progent can give your business access to Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide array of expertise provides you with a convenient single source to help you build and maintain a protected and robust mixed-platform network and communications environment that supports Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    Progent's Microsoft-certified consultants can assist your business to plan for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older change management solution or assist you to enhance your existing SCCM 2012 environment to support your changing IT needs. Also, Progent can assist you to build a software foundation that extracts the most value from SCCM 2012 by providing advanced consulting support for related Microsoft platforms such as ADDS, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.

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    Progent's Microsoft-certified consultants can provide organizations of any size consulting, technical support, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced platform that uses web technology for efficiently connecting people, groups and information. SharePoint offers a central spot for your employees or customers to connect to, organize, share and manipulate relevant data, files, and software and to interact with one another. SharePoint allows faster and more intelligent decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services connect workers, clients, teams and major tasks with the data they've developed in a way that makes data convenient to find, download and apply. Progent's certified SharePoint experts can help you to support your current SharePoint environment or upgrade to the latest release of SharePoint.

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    Progent's certified ISA Server 2004 consultants have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with many sites, remote users, and line-of-business web applications. Progent's Microsoft Firewall consultants are available to assist your company in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your network security needs without overly restricting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of ISA Server.

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    Progent can provide small companies with an information management professional who can function as a part-time CIO. This part-time CIO can provide long-term direction to help you deploy sensible IT products to enhance business processes so they align better with your business goals. Your business can develop and install a well thought out information technology plan without absorbing the expense of a full-time senior IT executive.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, lower their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and get to market quickly.

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    Progent's experts offer macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Entourage and Exchange Server help, security services, and custom training. Progent can help clients to migrate to macOS from OS X or other earlier editions of OS X and Progent can provide expertise with Apple Mac applications. Progent's specialists in Apple technology can also help your business with iPhone support and iPad management, or moving to Apple's iCloud. For business environments built solely on Mac OS X or for networks with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of planning, configuring and maintaining a network environment that is available, safe, fast and able to achieve your company's business goals.

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    Progent's Cisco-certified IT professionals can help you create an economical, high availability Internet connection solution that can achieve 24x7 Internet access via a broad array of fault tolerant Internet network technologies including high availability BGP, automatic fail-over, and redundant ISPs. Progent offers CCIE engineers to help you apply the latest techniques for fault tolerant Internet connections to build an economical, completely redundant Internet network with automatic failover and other features to create zero-downtime Internet availability.

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