Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless smartphones were at one time one of the most popular solutions for maintaining mobile connectivity to messaging, scheduling, web-based programs, and other vital business information. Progent can provide Alpharetta, Georgia businesses the services of BlackBerry-premier professionals who can help organizations to maintain their BlackBerry environments or migrate smoothly to a current mobile platform.
As the complexity of small business networks has increased, and as the demand for world-class protection, dependability, and recoverability has grown to be the standard for businesses of all sizes, successful integration and maintenance of BlackBerry solutions has grown increasingly difficult. To address issues like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small businesses frequently resort to external consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to plan, manage, and repair BlackBerry environments economically and effectively, doing away with the requirement for an internal BlackBerry solutions expert and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of experience, coupled with Progent's proven remote support model, provides small companies a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their information network.
Progent's consultants can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can monitor and control BlackBerry smartphones throughout your company, define security policies that make sense for your company, develop custom wireless applications, and make sure that your network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered rapidly and thoroughly.
Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.
|Alpharetta||11175 Cicero Drive, Suite 100
Alpharetta, GA 30022
|(678) 436-8815||Alpharetta Network Support Services|
|Atlanta||235 Peachtree Street NE, Suite 400
Atlanta, GA 30303
|(404) 537-1318||Atlanta Network Support Services|
|Sandy Springs||One Glenlake Parkway, Suite 650
Sandy Springs, GA 30328
|(678) 899-6420||Sandy Springs Network Support Services|
Consulting and Technical Help for BlackBerry BES Server
BlackBerry BES Server simplifies management and support of BlackBerry devices, providing a single solution for controlling critical tasks such as smartphone installation, upgrades, and retirement while also providing a solid foundation for security and high availability. BlackBerry Enterprise Server supports seamless communication between Exchange, Novell GroupWise, or Lotus messaging servers and BlackBerry smartphones and supports remote synchronization.
BES Server features a variety of security capabilities beginning with automatic encryption of messages transmitted between a BlackBerry device and BlackBerry Enterprise Server based on AES or Triple DES. BES Server also allows great versatility in selecting degrees of security to meet the special needs of your network. Progent's BlackBerry certified engineers can help you to select advanced security functions and activate them wirelessly. Examples of these over-the-air configurable security settings include:
BlackBerry BES Server also provides versatility in selecting how to prevent BlackBerry users from installing or executing unsafe or unauthorized applications. Progent can help you to select blocking processes like:
How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded accreditations from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization problems to designing wireless workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform common support functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, modifying user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned service professionals can also assist you to troubleshoot a broad array of issues concerning synchronization, handset detection, messaging consistency, web browsing, wireless connectivity, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide remote technical assistance for small office networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless support expenses at a minimum and, by resolving problems quickly, optimizes the productivity of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system based on Exchange. Progent's BlackBerry engineer has support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone users on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and support storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange Server data flow, generate, update, and apply wireless LAN and VPN configurations, set up SNMP traps, and generate management reports to summarize SNMP results.
Progent's BlackBerry expert can support your BlackBerry solution in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and produce documentation for a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology requirements analysis, solution architecture, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant architecture, data backup and business recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical goals and to design a mobile wireless environment that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration model and equipment match your requirements, and evaluate your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make informed choices about alternatives for software editions, processors and storage, network topology, and application set up.
To maximize network protection, Progent's BlackBerry expert can help your company to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security engineers to perform company-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry solution.
Contact Progent for Support from a RIM BlackBerry-Certified Specialist
In order to get in touch with Progent about professional expertise for BlackBerry wireless solutions, phone