Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile smartphones were once among the most successful products for achieving mobile connectivity to email, calendars, web programs, and other critical business information. Progent offers Alpharetta, Georgia companies support from BlackBerry-certified consultants who can assist organizations to manage their BlackBerry environments or migrate smoothly to a more popular smartphone solution.
As the complexity of small business IT technology has increased, and as the demand for world-class security, dependability, and disaster recovery has become the standard for organizations regardless of size, effective deployment and support of BlackBerry technology has grown increasingly difficult. To handle areas such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small organizations frequently resort to outside consulting professionals who specialize in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-certified engineers who can assist small businesses to plan, administer, and repair BlackBerry environments affordably and efficiently, dispensing with the requirement for an internal BlackBerry solutions expert and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of experience, coupled with Progent's proven remote service delivery model, provides small companies an economical alternative for incorporating RIM BlackBerry technology productively into their information system.
Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft technology, configure easy-to-use management utilities so you can track and support BlackBerry smartphones across your company, recommend security policies that are right for your business, develop custom wireless software, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be restored rapidly and thoroughly.
Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.
Progent locations in Atlanta Metro Area
Consulting Help for BlackBerry BES Server
BlackBerry BES Server simplifies administration and maintenance of RIM BlackBerry wireless handsets, providing a single solution for handling critical tasks like device installation, updates, and retirement while also providing a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server (BES) delivers transparent communication between Microsoft Exchange, Novell GroupWise, or Lotus Domino email servers and BlackBerry users and supports over-the-air synchronization.
BlackBerry BES Server features a wealth of data protection capabilities starting with automatic encryption of information sent between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BES Server also permits great flexibility in adjusting degrees of protection to match the specific requirements of your mobile environment. Progent's BlackBerry certified engineers can assist you to select powerful security features and enable them remotely. Examples of these over-the-air configurable security settings include:
- Lock down a smartphone
- Erase information from a lost or stolen device
- Lock out Bluetooth
- Activate built-in defenses against malicious attacks
BES Server also provides versatility in selecting mechanisms to prevent users from installing or running unsafe or prohibited applications. Progent can help you to select blocking processes like:
- Specify exactly which programs are allowed on the device
- Block third-party programs from allocating persistent storage on the smartphone
- Select what resources third-party programs can use on the BlackBerry smartphone
- Limit the kinds of connections external software running on the device can establish
- Prevent all third-party software from being loaded or executed on the BlackBerry device
How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support services span areas from troubleshooting synchronization problems to architecting wireless workforce solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, repair, and document a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry include business and network needs analysis, solution architecture, installation strategy and execution, performance tuning, configuration of a high-availability environment, information backup and business recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical goals and to create a mobile wireless solution that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to support a BlackBerry Enterprise Server, help you to determine which administration approach and equipment match your requirements, and analyze your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed choices concerning alternatives for software versions, processors and mass storage, network architecture, and application configuration.
To maximize system security, Progent's BlackBerry consultant can assist you to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to perform company-wide security vulnerability and compliance validation and recommend improvements to account for your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry engineer has support skills in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to add and remove BlackBerry device clients on Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and support storage groups, apply permissions, set up the Mobile Data System and IM, deploy access control lists, control Microsoft Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent for Help from a BlackBerry-Qualified Specialist
To ask Progent about professional support for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.