Consulting Support for BlackBerry Technology
RIM BlackBerry SupportBlackBerry mobile PDAs were at one time among the most popular solutions for achieving location-independent connectivity to email, calendars, web-based applications, and other critical business information. Progent offers Alpharetta, Georgia companies support from BlackBerry-premier professionals who can assist companies to manage existing BlackBerry environments or migrate efficiently to a more popular mobile solution.

As the complexity of small company IT technology has expanded, and as the need for world-class security, dependability, and recoverability has become the norm for organizations of all sizes, successful deployment and support of RIM BlackBerry technology has become more challenging. To handle areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small organizations often resort to outside support firms who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry-based solutions economically and effectively, eliminating the requirement for an internal BlackBerry technology expert and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's proven remote service delivery model, gives small businesses an economical alternative for integrating BlackBerry products seamlessly into their information system.

Progent's engineers can help your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft software, set up streamlined management utilities so you can track and control BlackBerry smartphones across your company, define security policies that make sense for your company, develop custom wireless applications, and make sure that your IT network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be restored quickly and safely.

Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.

Onsite IT Consulting
Progent locations in Atlanta Metro Area

City Address Phone Link
Alpharetta 11175 Cicero Drive, Suite 100
Alpharetta, GA 30022
United States
(678) 436-8815 Alpharetta Network Support Services
Atlanta 235 Peachtree Street NE, Suite 400
Atlanta, GA 30303
United States
(404) 537-1318 Atlanta Network Support Services
Sandy Springs One Glenlake Parkway, Suite 650
Sandy Springs, GA 30328
United States
(678) 899-6420 Sandy Springs Network Support Services


Technical Expertise for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for administering big groups of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool allows Microsoft Exchange Server, Domino, or Novell GroupWise clients to transmit and receive messages that are encrypted in wireless transit to ensure optimum data protection. BES Server also streamlines a broad variety of crucial management jobs ranging from BlackBerry deployment and upgrades to mobile security and fault tolerance.

BlackBerry BES Server Integration Assistance

Progent's BlackBerry-premier consultants can assist you to use RIM BlackBerry Enterprise Server to perform routine jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Control user settings with BlackBerry's extensive library of policies

Progent's BlackBerry-premier engineers can also help you to use BES Server to implement important procedures not available with the less advanced BlackBerry BES Server Express. These tasks include:

  • Install and support BES Server's fault-tolerant infrastructure based on virtual servers
  • Deploy BlackBerry devices wirelessly
  • Establish custom management roles
  • Monitor and report on the integrity of your solution

Progent's Remote BlackBerry-premier Consulting Services is Fast and Economical
For businesses in Alpharetta, Georgia who require fast and affordable help from an authorized RIM BlackBerry support professional, Progent offers efficient remote help from a veteran network support staff who have provided IT solutions to companies in every state in the United States. (See Progent's customer testimonials.)

Online support avoids travel costs and enables specialists to resolve technical issues quickly, so you minimize wasted productivity. Progent's RIM BlackBerry specialists have been awarded certifications in the entire range of BlackBerry solutions and offer professional help in fields such as fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and creating a protected, high-availability network architecture for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry specialists include:

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important tasks such as troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone clients, activating passwords, configuring wireless software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry-certified consultants can also help you to use administration software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES system and help you to select and implement appropriate security options.

Progent's certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in an email environment based on Exchange Server. Progent's BlackBerry engineer offers support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to add and remove BlackBerry smartphone clients on Exchange Server and Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, configure permissions, install the MDS and IM, implement access control lists, control Exchange data flow, create, update, and apply WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry consultant can support your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and technology needs assessment, solution architecture, roll-out planning and execution, performance tuning, configuration of a high-availability environment, data backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational objectives and to design a wireless environment that meets your information technology budget and supports your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to support a BlackBerry BES Server, assist you to decide which management model and hardware products meet your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed decisions about options for software versions, server hardware and storage, network architecture, and application set up.

To optimize system protection, Progent's BlackBerry expert can help your company to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to run company-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry environment.

Call or Email Progent to Get Support from a BlackBerry-Certified Consultant
If you wish to contact Progent about engineering help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.



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  • Offsite Workforce Alpharetta Consulting Experts - Endpoint Security Solutions Consultants Alpharetta 24x7 Work at Home Employees Alpharetta Consulting Experts - Network Security Solutions Consulting
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  • Symantec Security Auditor
    24/7 Cybersecurity Organizations Symantec Security

    Progent's Symantec consultants can help you maintain discontinued Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and VelociRaptor line or help you upgrade to more recent firewall solutions. Progent can also enable you to create and implement a complete security plan that can incorporate firewall and VPN devices and software, managed security and network protection services, server and application monitoring software, and documented policies and processes. Progent has the skill to be your single resource for continuing network support, maintenance, training, and security expertise.

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    Windows Server 2003 Consulting Services

    Progent's Microsoft-certified Windows 2003 Server consultants offer computer help and expert consulting for the complete family of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Windows 2000 Server. Progent's Microsoft Windows 2003 upgrade, integration, administration, and support services include system design, installation, project management, in-person and remote network support and repair, Help Desk outsourcing, expert security services, comprehensive outsourcing, and expert co-sourcing.

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  • Professional MS Windows Small Business Server 2008 Microsoft Windows Small Business Server 2008 Professionals
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  • Professionals Microsoft Mac and Linux Desktop PC Desktop Information Technology Outsourcing Firms
  • Project Design Tuning Consultants Project Planning Specialist
  • BlackBerry Synchronization Small Business Outsourcing Alpharetta Georgia
  • Red Hat Linux, Solaris, UNIX Online Support Services Alpharetta, GA Redhat Linux, Sun Solaris, UNIX Professionals Alpharetta-Johns Creek, GA
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  • Remote Support Services Dynamics GP Power BI Dynamics GP Power BI Online Technical Support
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  • Remote Workers Consulting and Support Services near Alpharetta - Collaboration Technology Assistance Work at Home Employees Alpharetta Consulting - Collaboration Systems Consultants Alpharetta
  • Remote Workforce Consulting Experts near Alpharetta - IP Voice Solutions Consulting Alpharetta-Johns Creek, Georgia 24/7 Alpharetta Remote Workforce IP Voice Technology Assistance Alpharetta-Johns Creek
  • Ryuk Ransomware Hot Line Alpharetta-Fulton County Top Rated Ransomware Cryptoworm Recovery Alpharetta-Cumming
  • SCCMM 2016 Support and Setup System Center 2016 Configuration Manager Specialists
  • SQL Server 2016 Reporting Services Troubleshooting Consultant Services SQL Server 2016 Disaster Recovery
  • SQL Server 2019 Migration Engineer Microsoft Certified SQL Server 2019 High Availability Integration Services

  • Exchange Server 2003 Upgrade On-site Technical Support
    Exchange 2003 Server Upgrade Consultant

    Progent's expert support team can show you how to design and implement a smooth in-place Exchange Server 2003 upgrade plan that minimizes network disruption, simplifies long-term support requirements, and makes your Exchange 2003 Server easy to administer. For complicated multi-server or multi-site migrations, Progent offers the background to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and consulting offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business needs.

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  • BlackBerry Redirector Business Computer Server Companies Alpharetta-Johns Creek, GA
  • Small Business Private Clouds Technology Professional Private Cloud Solutions Consulting
  • Small Company Support Services Biggest IT Consulting Small Business Network

  • Support and Help Teleworker Video Conferencing
    At Home Workers Conferencing Specialists

    Progent can help small and medium-size companies to deploy and debug teleconferencing solutions to enable their at-home employees to collaborate efficiently with fellow workers and customers.

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  • SSIS Programming Company
    Microsoft BI Stack Reports

    Progent offers remote and onsite consulting to assist your organization with any facet of business intelligence reporting ranging from debugging or modernizing applications to designing and implementing a comprehensive business intelligence solution. Progent's BI consultants can assist you to support your existing BI environment, help you to migrate databases and applications from a discontinued reporting product to a current one, and provide custom online training to meet your specific requirements. Progentís business reporting professionals can provide experience in the leading business intelligence reporting and visualization platforms such as Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Builder.

  • Stealth Penetration Testing Network Security Evaluation Firewall Support Cybersecurity Penetration Testing
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  • Technology Consulting Microsoft 365 AD Connect Microsoft 365 Exchange Online and on-premises Exchange Information Technology Consulting
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    GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of information technology security professionals. GIAC certifications are recognized by businesses and government organizations around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer support for all of the security services addressed within GIAC accreditation such as evaluating network security mechanisms, incident management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.

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  • Private Cloud Virtual Datacenter Hosting Professionals
    ProSight Virtual Server Private Cloud Hosting Services

    Progent's ProSight Virtual Hosting service provides complete hosting of a small organization's production servers in an environment that gives the highest level of dependability and scalability and is also easy to move to another host. ProSight Virtual Hosting and management options are built on mature virtualization architectures that allow small businesses with mixed- platform environments to economize dramatically on the costs of capital investments, infrastructure maintenance, and network management while achieving world-class reliability and an unprecedented degree of vendor independence.

  • VMM and SQL Server Support and Integration Microsoft Certified Partner SCVMM 2012 and Windows Server 2012 Online Consulting
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  • Top Ranked BlackBerry Email IT Outsourcing Firm Alpharetta-Johns Creek, GA
  • Windows Server 2008 R2 Remote Troubleshooting Network Engineer Windows Server 2008 R2
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  • Windows Server 2019 Disaster Recovery Integration Support Windows Server 2019 Hybrid Configuration Consultant
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  • Windows Server Essentials Storage Spaces Engineer Windows Server Essentials Security Specialists
  • BlackBerry Redirector Technical Support Companies Alpharetta
  • Wireless Link Remote Consulting 802.11 Troubleshooting
  • iPhone backup Remote Support iPhone and Windows 10 integration Information Technology Consulting

  • Help and Support Wireless Network
    IT Services Wi-Fi site survey

    Progent's Wireless Consulting Services provide a convenient, economical way for businesses of all sizes to deploy, manage and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

  • macOS and Cisco Security Outsourcing Apple Macintosh Network Security Outsourcing

  • Online Consulting CIO
    CIO Network Consultants

    Progent can provide small businesses with an IT management expert who can function as a part-time CIO. This part-time CIO can offer long-term direction to help you integrate sensible IT products to improve business operations so they match more closely with your business objectives. Your company can develop and implement a well conceived IT strategy without absorbing the cost of a full-time senior IT executive.

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