For offices of all sizes in Alpharetta Georgia, Progent can provide convenient, fast, and economical access to Cisco CCIE-Certified network experts. Cisco CCIEs are world-class networking professionals who achieve this prestigious certification by completing strenuous examinations overseen by Cisco. CCIEs can tackle the most complicated issues associated with network deployment, troubleshooting, and configuration. Progent's CCIE-qualified professionals operate directly with Cisco's in-house engineers in identifying problems with Cisco IOS or Cisco NX-OS software and developing temporary alternatives or receiving program updates to correct problems. A Cisco CCIE knows how to isolate the cause of network problems whether from network appliances or software.

Progent can provide fast and affordable online contact with a CCIE specialist so your company has the opportunity to get timely help for complicated network issues that are impacting business productivity but are outside the scope of your ordinary IT maintenance organization. Progent's CCIE-Premier engineers can access your network via state-of-the-art remote support tools in order to perform fast and efficient analysis and remediation of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs work for big enterprises or nationwide ISPs, and consequently their services are not readily accessible to smaller businesses. Progent is among the few service organizations to make CCIEs accessible to assist small and mid-size companies. Also, Progent offers quick access to a CCIE by telephone so you can receive immediate support for complex network issues that are reducing worker efficiency. To learn how to get in touch with a Progent CCIE for timely help with your network, go to online network support.

Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.

Onsite IT Consulting
Progent locations in Atlanta Metro Area

City Address Phone Link
Alpharetta 11175 Cicero Drive, Suite 100
Alpharetta, GA 30022
United States
(678) 436-8815 Alpharetta Network Support Services
Atlanta 235 Peachtree Street NE, Suite 400
Atlanta, GA 30303
United States
(404) 537-1318 Atlanta Network Support Services
Sandy Springs One Glenlake Parkway, Suite 650
Sandy Springs, GA 30328
United States
(678) 899-6420 Sandy Springs Network Support Services


Progent has one of the biggest groups of Cisco-certified CCIE engineers of any independent support firm in the U.S. Consequently, Progent offers world-class expertise in delivering networking solutions focused on Cisco technology. Since Progent is also a Microsoft Certified Partner and offers professional application help for a wide range of business applications, Progent can integrate end-to-end information technology solutions that maximize the strategic value of your information system.

CCIEs represent an exceptional value since their depth of expertise allows them to fix the most intractable problems quickly. In many cases, less qualified engineers can spend hours or even days struggling with a problem that a certified CCIE can resolve in just a few minutes. The majority of Progent CCIEs are not only experienced with Cisco technologies, but have multiple advanced industry certifications including Microsoft Certified Systems Engineer (MCSE), and an important network security certification such as CISSP or CISA. This allows Progent to offer comprehensive services that address a broad range of technologies without incurring needless expenses and interruptions orchestrating multiple consultants.

Patch Management for Cisco Network Infrastructure Devices
Software update management is an essential and complex task. Timely and properly managed updating optimizes cybersecurity, regulatory compliance, uptime, and functionality. Sporadic software update management can cause security vulnerabilities, compatibility problems, slow or inconsistent responsiveness, needless downtime, or loss of important functions. Patching involves more than periodic updates of operating systems and applications for servers and user machines. Firmware updates can be as critical for network appliances such as routers, firewalls, and wireless access points.

Software Update Management Services for Network Appliances

Progent can provide patch management expertise for network appliances from Cisco and other major suppliers

Progent has delivered top-level support for Cisco infrastructure products for over twenty years and Progent's managed services for patch management provide businesses of any size a flexible and affordable option for evaluating, testing, scheduling, applying, and documenting updates to your ever-evolving IT network. To learn about Progent's service programs for patch management, go to Progent's patch management service plans.

In order to find out more details about Progent's world-class support services for Cisco network infrastructure, select a subject:

Other Support Expertise Offered by Progent
In addition to Cisco technology, Progent's consulting professionals offer support for a variety of important areas of information system technology, allowing Progent to deliver complete IT solutions for organizations of all sizes. A few core disciplines where Progent's IT consultants can deliver high-level support include: By offering an efficient centralized source for network generalists and specialists, Progent can tailor fast, inexpensive, and comprehensive information technology solutions that fit the special needs of companies in Alpharetta Georgia.



An index of content::

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    Progent provides customized remote instruction for an array of desktop apps and operating systems including Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training offers the benefits of conventional physical classroom seminars, such as immediate communication between clients and teachers, but eliminates the costs of travel and the hassle of trying to synchronize the schedules of many students. Offered to individuals or groups of all sizes, Progent's live online training permits the teacher to run the seminar from an online office while the students can be spread across a campus or across the the U.S. Live online training deploys powerful teaching mechanisms like broadcast white boards, real-time questions, and collaborative desktops. Sessions can be brief and personalized to specialized subjects or extended in duration and broader in scope.

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    Progent can assist companies of all sizes to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower hardware expense. Azure includes a wealth of cloud services and Progent can help you to evaluate the benefits and restrictions of various cloud computing architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and resources and ensure you avoid the common errors small companies make when moving to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and VPN connections and also to manage Apple iOS devices and Google Android smartphones and tablets.

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    Exchange Server 2013 incorporates major improvements to the functionality of Exchange Server 2010 and introduces powerful new features as well as a redesigned structure. These improvements favorably impact key facets of IT such as manageability, availability, security and compliance, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you evaluate the potential business benefits of upgrading to Exchange Server 2013, design an efficient test and rollout strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable online consulting and management for Exchange Server 2013.

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