Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Top-tier Ransomware Engineer
Ransomware requires time to steal its way across a network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when support staff are likely to be slower to recognize a breach and are less able to organize a quick and coordinated response. The more lateral movement ransomware can achieve inside a target's network, the longer it will require to restore basic operations and scrambled files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to help organizations to carry out the urgent first step in responding to a ransomware attack by containing the malware. Progent's remote ransomware engineers can help organizations in the Alpharetta metro area to locate and quarantine breached servers and endpoints and protect undamaged resources from being compromised.
If your network has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Alpharetta
Current variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and attack any available backups. Files synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make automated recovery almost impossible and basically knocks the IT system back to square one. Threat Actors, the hackers behind a ransomware attack, insist on a ransom payment for the decryption tools required to recover encrypted data. Ransomware assaults also try to exfiltrate information and TAs demand an additional settlement for not publishing this data on the dark web. Even if you are able to rollback your network to an acceptable point in time, exfiltration can be a big problem according to the nature of the stolen data.
The recovery process after a ransomware attack involves a number of distinct stages, the majority of which can be performed concurrently if the response team has a sufficient number of members with the necessary skill sets.
- Quarantine: This urgent initial step involves arresting the lateral spread of the attack within your network. The longer a ransomware assault is permitted to go unrestricted, the more complex and more expensive the restoration effort. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware response experts. Containment activities consist of cutting off infected endpoints from the network to restrict the spread, documenting the environment, and securing entry points.
- System continuity: This covers bringing back the network to a minimal acceptable level of functionality with the least delay. This process is usually the highest priority for the targets of the ransomware assault, who often perceive it to be an existential issue for their company. This activity also requires the widest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and mobile phones, databases, office and mission-critical applications, network topology, and secure remote access. Progent's ransomware recovery team uses state-of-the-art workgroup tools to coordinate the complicated restoration process. Progent appreciates the importance of working quickly, tirelessly, and in concert with a client's managers and network support staff to prioritize tasks and to put vital services on line again as quickly as feasible.
- Data restoration: The work necessary to recover files damaged by a ransomware attack depends on the state of the network, how many files are affected, and what recovery techniques are needed. Ransomware attacks can destroy critical databases which, if not properly shut down, may need to be reconstructed from scratch. This can apply to DNS and AD databases. Microsoft Exchange and Microsoft SQL Server rely on Active Directory, and many financial and other mission-critical platforms depend on Microsoft SQL Server. Some detective work may be required to find clean data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on employees' PCs and notebooks that were not connected at the time of the attack.
- Deploying advanced AV/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's behavioral analysis technology to give small and medium-sized businesses the advantages of the same anti-virus technology deployed by some of the world's largest enterprises such as Walmart, Citi, and NASDAQ. By providing in-line malware filtering, detection, mitigation, restoration and forensics in a single integrated platform, Progent's ASM cuts TCO, streamlines management, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with threat actors. This requires close co-operation with the ransomware victim and the insurance provider, if there is one. Activities include determining the type of ransomware involved in the assault; identifying and making contact with the hacker; testing decryption tool; deciding on a settlement with the ransomware victim and the insurance provider; establishing a settlement amount and schedule with the TA; checking compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency payment to the hacker; receiving, reviewing, and using the decryptor utility; troubleshooting failed files; building a pristine environment; remapping and connecting datastores to match exactly their pre-attack condition; and restoring machines and software services.
- Forensics: This activity involves discovering the ransomware assault's progress across the targeted network from start to finish. This audit trail of how a ransomware attack progressed through the network helps your IT staff to assess the damage and brings to light vulnerabilities in security policies or work habits that should be rectified to prevent later breaches. Forensics entails the review of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, schedulers, and core Windows systems to detect variations. Forensics is usually assigned a high priority by the insurance provider. Since forensic analysis can take time, it is vital that other key recovery processes such as business resumption are executed concurrently. Progent maintains a large team of IT and cybersecurity experts with the skills required to perform the work of containment, operational continuity, and data restoration without interfering with forensic analysis.
Progent has provided remote and onsite IT services throughout the United States for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes consultants who have been awarded advanced certifications in foundation technology platforms such as Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's data security consultants have earned prestigious certifications including CISM, CISSP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial management and ERP applications. This breadth of skills gives Progent the ability to identify and consolidate the surviving pieces of your network after a ransomware intrusion and reconstruct them rapidly into an operational network. Progent has worked with top insurance carriers including Chubb to help businesses recover from ransomware assaults.
Contact Progent for Ransomware System Restoration Services in Alpharetta
For ransomware recovery services in the Alpharetta area, call Progent at 800-462-8800 or go to Contact Progent.