Alpharetta Ransomware Filtering and Cleanup Solutions

Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Consultant
Ransomware needs time to steal its way through a network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when IT staff are likely to be slower to become aware of a breach and are least able to mount a quick and coordinated defense. The more lateral progress ransomware can achieve within a victim's system, the longer it will require to recover basic operations and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide you to complete the urgent first step in responding to a ransomware attack by containing the malware. Progent's online ransomware engineers can assist businesses in the Alpharetta metro area to identify and quarantine infected devices and guard clean resources from being compromised.

If your network has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Alpharetta
Current strains of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and attack any accessible backups. Files synched to the cloud can also be corrupted. For a vulnerable network, this can make automated restoration nearly impossible and effectively sets the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers behind a ransomware attack, demand a ransom payment for the decryptors needed to recover encrypted files. Ransomware attacks also attempt to exfiltrate information and hackers demand an extra ransom for not publishing this data on the dark web. Even if you are able to restore your system to an acceptable point in time, exfiltration can be a big issue depending on the nature of the stolen data.

The restoration process after a ransomware penetration has several crucial phases, most of which can proceed in parallel if the recovery workgroup has a sufficient number of people with the necessary skill sets.

• Quarantine: This urgent first step requires blocking the sideways spread of ransomware within your network. The more time a ransomware attack is allowed to go unchecked, the longer and more costly the recovery effort. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment processes include cutting off infected endpoints from the rest of network to block the contagion, documenting the environment, and securing entry points.
• System continuity: This covers restoring the IT system to a minimal acceptable degree of capability with the shortest possible downtime. This process is usually the top priority for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This activity also requires the broadest array of technical skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, office and mission-critical apps, network topology, and secure endpoint access. Progent's ransomware recovery experts use state-of-the-art workgroup tools to organize the complex recovery process. Progent understands the urgency of working rapidly, tirelessly, and in concert with a client's managers and network support group to prioritize activity and to get critical resources back online as quickly as possible.
• Data restoration: The work necessary to restore files damaged by a ransomware attack varies according to the condition of the network, how many files are encrypted, and what restore methods are needed. Ransomware attacks can destroy pivotal databases which, if not carefully closed, might have to be rebuilt from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many ERP and other mission-critical platforms depend on SQL Server. Often some detective work could be needed to find undamaged data. For instance, undamaged OST files may have survived on staff desktop computers and notebooks that were not connected at the time of the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to protect against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators.
• Implementing advanced AV/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's machine learning technology to offer small and medium-sized companies the benefits of the identical AV tools implemented by some of the world's biggest enterprises such as Netflix, Visa, and NASDAQ. By providing in-line malware filtering, classification, mitigation, recovery and forensics in a single integrated platform, Progent's ProSight ASM lowers TCO, simplifies administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine built into in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This requires close co-operation with the ransomware victim and the insurance provider, if any. Services consist of determining the type of ransomware involved in the attack; identifying and making contact with the hacker persona; testing decryption capabilities; deciding on a settlement with the ransomware victim and the insurance provider; establishing a settlement amount and schedule with the TA; confirming compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency disbursement to the hacker; receiving, learning, and using the decryption tool; troubleshooting decryption problems; building a clean environment; remapping and connecting drives to reflect precisely their pre-attack state; and reprovisioning physical and virtual devices and software services.
• Forensic analysis: This activity is aimed at learning the ransomware attack's storyline throughout the network from start to finish. This audit trail of how a ransomware assault progressed through the network assists your IT staff to assess the damage and uncovers vulnerabilities in rules or processes that need to be rectified to prevent later break-ins. Forensics involves the examination of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, schedulers, and core Windows systems to look for variations. Forensic analysis is commonly given a top priority by the cyber insurance carrier. Because forensic analysis can be time consuming, it is essential that other key recovery processes such as business resumption are executed in parallel. Progent has an extensive team of information technology and security professionals with the skills required to perform the work of containment, operational continuity, and data recovery without disrupting forensic analysis.

Contact Progent for Ransomware Cleanup Consulting Services in Alpharetta
For ransomware system recovery services in the Alpharetta metro area, call Progent at 800-462-8800 or see Contact Progent.