Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a target network. Because of this, ransomware assaults are commonly unleashed on weekends and at night, when support staff may be slower to recognize a penetration and are least able to mount a rapid and forceful defense. The more lateral progress ransomware is able to achieve within a victim's network, the more time it will require to restore basic IT services and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help you to complete the urgent first phase in mitigating a ransomware attack by containing the malware. Progent's remote ransomware engineers can assist organizations in the Alpharetta metro area to identify and isolate breached servers and endpoints and guard clean assets from being compromised.

If your network has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Alpharetta
Modern strains of ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online files and attack any available backups. Data synched to the cloud can also be impacted. For a poorly defended network, this can make system recovery almost impossible and basically throws the IT system back to square one. So-called Threat Actors (TAs), the hackers behind a ransomware assault, insist on a ransom fee in exchange for the decryptors needed to unlock encrypted files. Ransomware attacks also attempt to exfiltrate files and hackers require an additional settlement for not publishing this data on the dark web. Even if you can rollback your system to an acceptable date in time, exfiltration can be a major problem according to the sensitivity of the stolen data.

The restoration process after a ransomware penetration involves a number of distinct stages, the majority of which can be performed concurrently if the response workgroup has enough members with the necessary skill sets.

  • Quarantine: This urgent initial response requires arresting the sideways progress of ransomware within your IT system. The longer a ransomware assault is permitted to go unrestricted, the more complex and more costly the recovery process. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by seasoned ransomware response engineers. Quarantine processes consist of isolating infected endpoints from the network to block the contagion, documenting the IT system, and protecting entry points.
  • Operational continuity: This covers restoring the IT system to a basic acceptable level of functionality with the least delay. This process is typically the top priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their company. This activity also demands the broadest array of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, office and mission-critical apps, network architecture, and safe remote access management. Progent's ransomware recovery experts use advanced workgroup tools to organize the complicated recovery process. Progent understands the urgency of working rapidly, continuously, and in concert with a customer's management and IT staff to prioritize activity and to put critical services back online as fast as possible.
  • Data restoration: The work necessary to recover data impacted by a ransomware attack depends on the state of the systems, the number of files that are encrypted, and what recovery techniques are required. Ransomware assaults can destroy pivotal databases which, if not gracefully closed, might need to be reconstructed from scratch. This can include DNS and AD databases. Exchange and SQL Server depend on AD, and many manufacturing and other mission-critical applications are powered by Microsoft SQL Server. Often some detective work could be required to find clean data. For example, non-encrypted Outlook Email Offline Folder Files may have survived on staff PCs and notebooks that were not connected during the assault.
  • Setting up modern antivirus/ransomware protection: Progent's ProSight Active Security Monitoring uses SentinelOne's behavioral analysis technology to give small and medium-sized businesses the benefits of the same AV tools implemented by some of the world's biggest corporations such as Walmart, Visa, and Salesforce. By providing real-time malware filtering, detection, containment, repair and forensics in a single integrated platform, Progent's ProSight Active Security Monitoring lowers total cost of ownership, simplifies administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This calls for working closely with the ransomware victim and the insurance provider, if there is one. Activities include determining the type of ransomware used in the assault; identifying and establishing communications the hacker persona; verifying decryption tool; deciding on a settlement with the victim and the insurance carrier; negotiating a settlement and schedule with the TA; confirming compliance with anti-money laundering sanctions; carrying out the crypto-currency payment to the TA; acquiring, reviewing, and using the decryption tool; troubleshooting decryption problems; creating a pristine environment; mapping and connecting datastores to match precisely their pre-encryption state; and reprovisioning physical and virtual devices and services.
  • Forensic analysis: This activity involves uncovering the ransomware assault's storyline throughout the network from start to finish. This history of the way a ransomware assault travelled within the network assists you to assess the impact and highlights shortcomings in rules or processes that need to be corrected to avoid future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to look for variations. Forensic analysis is usually given a top priority by the cyber insurance provider. Since forensics can be time consuming, it is vital that other important activities such as operational continuity are performed in parallel. Progent maintains a large team of IT and cybersecurity experts with the skills needed to carry out the work of containment, operational resumption, and data restoration without interfering with forensics.
Progent's Qualifications
Progent has provided online and on-premises network services throughout the U.S. for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes consultants who have been awarded high-level certifications in core technology platforms such as Cisco networking, VMware, and major Linux distros. Progent's cybersecurity experts have earned prestigious certifications such as CISM, CISSP-ISSAP, and GIAC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial and ERP application software. This breadth of skills allows Progent to salvage and integrate the undamaged pieces of your IT environment after a ransomware attack and reconstruct them rapidly into an operational network. Progent has worked with leading insurance carriers including Chubb to assist businesses recover from ransomware attacks.

Contact Progent for Ransomware System Restoration Consulting Services in Alpharetta
For ransomware system recovery expertise in the Alpharetta area, call Progent at 800-462-8800 or go to Contact Progent.

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    Progent offers three basic types of Call Center services including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts gives your clients easy access to a dependable technical resource with years of experience providing phone support and remote access troubleshooting for IT systems based on Microsoft products. Progent's focus is on giving the support Helpdesk a respected image as a solid contributor to business performance. Progent's target is to resolve rather than merely report problems.

  • Microsoft Exchange Upgrade Network Consultant Microsoft Exchange 2000 Setup and Support
  • Microsoft Expert SCCM 2016 Device Management Specialist Help and Support SCCM 2016 MDM
  • Microsoft Experts Database DBA Technical Consultant Database Applications Consultant

  • ASA and PIX Firewall Technical Support
    ASA 5500-X Firewall with Firepower Specialist

    Progent's Cisco-certified CCIE network engineers can help your company to manage your existing PIX 500 or ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, integrate, tune, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services

  • Microsoft Experts Migrations Excel 2019 24/7 Office Web App Support Companies
  • Microsoft LCS Server IM Remote Support Services Microsoft LCS Server IM Setup and Support
  • Microsoft Live Communications Server Specialist Live Communications Server 2007 Specialist
  • Microsoft MCA Consulting Home Based Jobs Lafayette, CA Microsoft MCA Consultant Part Time Jobs Martinez CA
  • Microsoft Office System Solutions Provider Microsoft Engineers
  • Microsoft Operations Manager Case Study MOM 2000 Case Study
  • Microsoft Operations Manager Computer Consultants MOM 2007 On-site Support
  • Microsoft SharePoint Server IT Services Support and Integration SharePoint Server 2019
  • Microsoft SharePoint Server Professionals Alpharetta, GA Microsoft SharePoint 2013 Online Consulting Alpharetta-Fulton County, GA

  • Consultant Prices Network Design Consultant
    Consulting Hourly Price Network Setup

    Progent's pricing model is to bill for online service and in-person help by the minute. Consequently, you are charged exclusively for received services. Progent does not impose a more expensive rate for off-hours or emergency support, and within California or in areas where Progent provides on-site support, Progent does not bill for travel time except for emergency support where on-site time is less than four hours. Also, Progent applies no initialization fee and requires no monthly commitment for support services provided during regular working hours. Many service firms demand large minimum payments or charge for every quarter hour or longer. Progent's small granularity avoids large invoices for fast solutions so you will not be forced to permit minor problems to stay unaddressed.

  • Alpharetta WannaCry Crypto-Ransomware Repair Alpharetta-Roswell
  • Microsoft Skype for Business Specialists Skype for Business and Call Analytics Consult
  • Microsoft System Center Operations Manager Remote Consulting Microsoft System Center Operations Manager Computer Consultant
  • Microsoft T-SQL Programmer Technical Support Services Microsoft SQL Server
  • Remote Alpharetta WannaCry Ransomware Removal Alpharetta-Cumming, Georgia
  • Microsoft Teams with SharePoint Online Services Urgent Microsoft Teams Migration from Lync Consultancy
  • Microsoft Virtual Machines Consulting Services MS Microsoft Virtual Server Professional

  • Cisco Firewalls Online Support
    Computer Consulting Security

    Cisco's PIX Series firewalls have reached end of life and Cisco might not support these devices. Progent still provides technical support for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can in addition help you assess if you should move up to next generation firewall products available from Cisco. Progent's Cisco technology specialists can help your company plan and implement a cost-effective migration to Cisco ASA 5500-X Series firewalls based on leading practices.

  • Microsoft Web Apps for Mac Remote Troubleshooting Network Consultants Word for Mac
  • Microsoft Windows 2003 Cluster Server Engineer Consultant Services SQL Server Cluster
  • Microsoft Windows 2019 Install Microsoft .Net Network Recovery
  • Microsoft Windows Server 2012 R2 Clusters Consulting Microsoft Experts Failover Clusters Windows Server 2012 Integration Support
  • Microsoft Word for Mac Learn Office Excel for Mac Classes
  • Migration Solaris Solaris-Windows Migration Consultants
  • Network Consultants Microsoft Firewall ISA 2004 Server Consultant
  • Network Consulting Windows Server 2019 Cluster Operating System Rolling Upgrade Windows Server 2019 Hybrid Solutions Online Support
  • Offsite Employees Cloud Integration Support Remote Workers Cloud Integration Professionals
  • Offsite Workforce Alpharetta Assistance - Conferencing Technology Consulting Services Alpharetta-Johns Creek Alpharetta-Fulton County, Georgia Alpharetta Offsite Workforce Conferencing Solutions Assistance
  • Oklahoma Engineer Computer Expert Nevada
  • Online Support Services Windows 8.1 Work Folders Microsoft Windows 8.1 Consultants
  • Online Technical Support Catalyst 9136AX Access Point Catalyst 9130AX Access Point Support and Integration
  • Online Troubleshooting SQL Server 2017 High Availability SQL Server 2017 Management Studio Computer Consulting

  • Online Technical Support SharePoint 2013 Workflow Manager
    SharePoint 2013 Support and Help

    Progent has been providing SharePoint support since the initial SharePoint product was published over a a dozen years, and Progent has the scope of IT knowledge to help businesses of all sizes to design and implement a SharePoint Server 2013 installation and create SharePoint 2013 applications that add significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist your company to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from another collaboration environment; decide whether an in-house, Cloud-based or hybrid configuration is best suited for your company; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management services or can assist in specific tasks related to your SharePoint 2013 migration.

  • Alpharetta Lockbit Ransomware Data-Recovery Alpharetta-Fulton County
  • Open Now Help Desk Management Services Engineer Top Ranked Call Desk Management Services Integration Services
  • PIX Firewall Computer Consulting PIX Remote Technical Support
  • Alpharetta-Cumming, Georgia Alpharetta DopplePaymer Ransomware Mitigation
  • Penetration Testing Cybersecurity Team Security Evaluation Cybersecurity Penetration Testing
  • Printer firmware patch management Engineers Printer firmware patch management Services
  • Private Cloud Virtual Datacenter Hosting Specialist Private Cloud Hosting Services Consulting
  • ProSight Email Guard Spam and Virus Filtering Service Technology Professional Immediate ProSight Email Guard Spam Filtering Services Consultant Services
  • Professional recovery from ransomware ransomware vulnerability evaluation Services

  • Virtual Help Desk Costs Network Engineer
    Call Desk Sharing Costs IT Consultants

    Progent's Help Desk outsourcing and co-sourcing service programs help organizations to reduce costs and enhance productivity.

  • QTS Data Center Sacramento Consultancy Services QTS Colocation Center
  • Ransomware Rebuild Alpharetta-Roswell 24x7x365 Phobos Ransomware Hot Line Alpharetta-Fulton County, Georgia
  • Remote Access Engineer Cisco Virtual Private Network IT Consulting
  • Remote Compliance Auditor GIAC Certified Cybersecurity Tech Services GIAC Certified Information Assurance
  • Remote Online Wireless Site Survey Support 802.11x Wi-Fi Site Survey Support Services
  • SCCM 2012 Asset Inventory Help and Support Online Consulting Microsoft Configuration Manager 2012
  • Alpharetta Phobos Ransomware System-Rebuild Alpharetta-Cumming
  • SMS Server 2003 Upgrade Remote Consulting Microsoft Expert SMS 2003 Upgrade Network Consulting
  • SQL Server 2012 Migration Computer Consultants Support Services SQL Server 2012 AlwaysOn Availability Groups

  • 24x7 Call Center Online Support Services
    Online Help Desk Professional

    The Contact Center service model used by Progent's Technical Response Center gives small and midsize companies an efficient alternative to reliance on freelance consultants by offering extensive expertise shared by multiple engineering teams, optional 24x7 access to emergency help, escalation capability to world-class experts for solving even the most complex problems, service consistency and reliability, quick follow through overseen by seasoned support administrators, a choice of convenient ways for initiating support tasks, plus a high level of process visibility enabled by ticket updates and available through a web portal.

  • SQL Server 2014 Monitoring Information Technology Consulting SQL Server 2014 Resource Governance Support and Help

  • Largest High-Availability Systems Technical Support
    Cisco Expert Fault Tolerant Internet Connection IT Services

    Progentís Disaster Recovery/Business Continuity specialists have in-depth backgrounds assisting small organizations to minimize system downtime by providing affordable online consulting support for disaster recovery/business continuity planning, fault-tolerant IT infrastructure, data backup and restore solutions, and transparent maintenance. Progentís business continuity consultants can assist your company to plan and test a sensible business continuity strategy that aligns with your business goals and IT budget. Progentís disaster recovery engineers can help you to design, implement, and support resilient technologies such as non-stop Internet connectivity, virtualization, clustering, load balancing, continual off-site backup, and geographically dispersed data centers.

  • SQL Server 2016 Development Troubleshooting 24/7/365 SQL Server SSAS Computer Engineer

  • Top Windows Server 2008 R2 Specialist
    Windows Server 2008 Security Online Troubleshooting

    Microsoft Windows Server 2008 R2 offers outstanding levels of speed, protection, availability, expandability, and versatility that accelerate productivity of on-site, branch office, and mobile users. Progent's Microsoft-certified experts can provide cost-effective online engineering, troubleshooting, and training services to assist you to design, execute, and manage Windows Server 2008 R2 to add significant strategic value to your information system.

  • SQL Server 2016 Performance Tuning Remote Technical Support Online Technical Support SQL Server 2016 Azure Backup
  • SQL Server 2017 and Amazon Marketplace Web Service Technical Consultant SQL Server 2017 Security and Compliance Onsite Technical Support

  • SMS Server 2003 Upgrade Network Engineer
    Systems Management Server IT Consultants

    Microsoft Systems Management Server offers added functionality for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs lower the overall operational costs of managing and deploying software by making it simpler to install system images, manage mobile computers, and run management tools. In addition to advising you about techniques to cut management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT projects that cover areas that Feature Packs are designed to streamline. Progent's adoption and update services can minimize cost and reduce business disruption as you transition to new operating systems and applications. Progent's wireless consulting experts can show you how to develop efficient procedures and policies to manage handheld computers and smart mobile communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security plan that includes standards, processes and IT products to keep your IT network protected.

  • SQL Server Contractor Alpharetta-Roswell, Georgia 24x7 Network Consulting Company SQL 2014 Alpharetta-Fulton County, Georgia
  • Services Documentation Network Consulting Immediate Troubleshooting Service Reports
  • Services Windows Server 2008 BranchCache Windows Server 2008 R2 Support and Setup
  • SharePoint Server 2010 Onsite Technical Support SharePoint InfoPath Forms Services Remote Support Services

  • Windows Server 2008 Active Directory IT Consultants
    Microsoft Certified Partner Windows Server 2008 Hyper-VI IT Consulting

    Windows Server 2008 R2 offers high levels of performance, security, availability, scalability, and versatility that improve productivity of on-site, branch office, and mobile workers. Progent's network experts can provide affordable online consulting, troubleshooting, and training services to assist your company to design, execute, and maintain Windows Server 2008 R2 in order to add significant strategic value to your network.

  • Small Business Network Support and Help Small Business Network Computer Engineer
  • Small Office Computer Network Support 24 Hour Small Business Computer Specialists
  • Small Office Network Consulting Group Small Business Tech Outsourcing
  • Small Office Network Remote Technical Support Small Business Network Remote Troubleshooting
  • Software patch management Engineer Consultant Services iOS patch management
  • SonicWall NSA 4650 Firewall Information Technology Consulting Security Firms SonicWall NSA 9250 Firewall
  • Specialist MSP360 Ultimate Backup MSP360 Exchange Mailbox Backup Support Services
  • Specialists Microsoft Windows Server 2008 R2 Specialist Windows Server 2008 Hyper-VI
  • Support and Help Windows 2003 Windows 2003 IT Consulting

  • Integration Services 7900 Series IP Phone
    VoIP Phones Online Support Services

    Progent's CCIE-certified network infrastructure experts can provide high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

  • Systems Management Server Online Consulting SMS Server Migration Computer Consulting
  • Telecommuting Network Consultants Contractor Computer Consultant Part-Time Jobs

  • Immediate Network Consulting Microsoft MRP
    Computer Consulting Microsoft MRP

    Progent's application experts offer in-depth support, software development, integration assistance, and webinar classes for popular business applications that address vital areas including ERP, financials, management reporting, web application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with years of background providing high-level consulting support online, Progent can help clients anywhere in the United States to save the lost productivity and expense associated with travel and on-premises visits without compromising the high quality of consulting support.

  • Telepresence Remote Support Services SPA300 Series IP Phone Consultant Services
  • Top Microsoft ISA Server 2006 Online Support Services ISA 2006 Consulting Services
  • Top Ranked Amazon MWS integration Development Firm Amazon Marketplace Web Service development Developer Firms
  • Top Ranked Teleworker Services Specialists Emergency Troubleshooting Remote Workforce
  • VMware ESXi Hypervisor Engineer VMware VCDX certified Engineer
  • VMware NSX Virtual Networking Professionals VMware NSX Security Consultant Services
  • Video Conferencing Technical Support Services UC520 Technical Consultant

  • Juniper Junos J-Web Forensics Services
    IT Services Juniper Junos

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

  • Windows 11 Pilot Testing Help and Support Windows 11 Training Online Help

  • CIO Integration Support
    Chief Information Officer Consultant

    Progent offers the temporary services of a veteran Chief Information Officer who can provide strategic direction to assist you select and maintain IT solutions to match your present situation and that can be a firm basis for your growth. Progent's part-time Chief Information Officer consulting services provide financial advantages to companies trying to optimize the impact of their IT investment but who are without the budget or unwilling to add one more executive-level position to their head count. Since Progent is vendor-agnostic, with a large team of engineers certified to support all leading operating systems and connectivity technologies plus a wide range and business software, Progent is in a unique situation to offer unbiased advice along with expert technical support for creating information systems that fit the special requirements of your organization.

  • Windows 8.1 Help Desk Specialist Technical Consulting Windows 8.1 DirectAccess
  • Windows Server 2016 Hybrid Technical Consultant Windows Server 2016 Load Balancing Configuration
  • Windows Server 2022 Hybrid Integration Integration Services Information Technology Consulting Windows Server 2022 Disaster Recovery
  • Windows Server Update Services Consultant Windows Server Update Services Technology Professional
  • Windows Small Business Server Integration Support MS Windows SBS 2008 Consulting

  • Consulting Services Dynamics GP Continuum
    Dynamics GP Custom Software Online Consulting

    Progent's expertise providing Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to create custom line-of-business programs and eCommerce solutions that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting services can help you design reports that let you analyze your business more thoroughly, transforming uncooked data into valuable insights into your company and customers.

  • Wireless Integration Case Study Proxim Tsunami Wireless Example Application
  • Wireless LAN Computer Consulting Biggest Building-to-building Wireless IT Services
  • Work from Home Employees Alpharetta Consulting Experts - Backup/Restore Solutions Consulting Alpharetta-Johns Creek Teleworkers Consulting Services - Alpharetta - Backup Systems Consulting Alpharetta Georgia
  • scom 2016 ACS database Technology Consulting On-site Technical Support scom 2016 Office 365 integration
  • scom 2016 management packs Remote Support scom 2016 Exchange Server integration Technology Consulting

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