Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way across a network. For this reason, ransomware assaults are commonly unleashed on weekends and at night, when IT staff may be slower to become aware of a breach and are less able to mount a quick and forceful defense. The more lateral movement ransomware is able to make within a victim's system, the longer it will require to recover basic operations and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help you to complete the urgent first step in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware experts can help businesses in the Alpharetta area to locate and quarantine breached devices and protect clean resources from being compromised.

If your network has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Alpharetta
Modern variants of ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online files and attack any available system restores. Files synchronized to the cloud can also be impacted. For a vulnerable network, this can make automated recovery nearly impossible and basically throws the datacenter back to the beginning. Threat Actors (TAs), the cybercriminals responsible for ransomware attack, insist on a settlement fee for the decryption tools required to recover encrypted data. Ransomware assaults also try to exfiltrate information and hackers demand an extra settlement for not posting this information on the dark web. Even if you are able to rollback your network to an acceptable date in time, exfiltration can pose a major issue depending on the nature of the stolen data.

The recovery work subsequent to ransomware attack has a number of crucial phases, the majority of which can proceed concurrently if the recovery workgroup has a sufficient number of members with the required experience.

  • Quarantine: This urgent first step requires blocking the sideways progress of ransomware within your network. The more time a ransomware assault is allowed to go unchecked, the more complex and more costly the restoration process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware response engineers. Quarantine activities include isolating infected endpoints from the network to block the spread, documenting the IT system, and protecting entry points.
  • Operational continuity: This involves bringing back the IT system to a basic useful level of capability with the least delay. This effort is usually the top priority for the targets of the ransomware assault, who often see it as a life-or-death issue for their company. This activity also demands the broadest array of IT skills that span domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and smart phones, databases, productivity and line-of-business apps, network topology, and protected remote access. Progent's recovery experts use advanced workgroup tools to coordinate the multi-faceted restoration effort. Progent appreciates the urgency of working quickly, tirelessly, and in concert with a customer's management and network support staff to prioritize activity and to put essential services back online as quickly as possible.
  • Data recovery: The work necessary to restore data damaged by a ransomware assault depends on the condition of the systems, how many files are encrypted, and which recovery techniques are required. Ransomware attacks can destroy key databases which, if not gracefully closed, may need to be rebuilt from the beginning. This can include DNS and Active Directory databases. Microsoft Exchange and SQL Server rely on AD, and many financial and other mission-critical platforms are powered by Microsoft SQL Server. Often some detective work could be required to locate undamaged data. For example, undamaged Outlook Email Offline Folder Files may exist on employees' desktop computers and notebooks that were off line at the time of the assault. Progent's Altaro VM Backup consultants can assist you to deploy immutable backup for cloud object storage, allowing tamper-proof data for a set duration so that backup data cannot be erased or modified by any user including administrators. This provides an extra level of security and restoration ability in the event of a successful ransomware attack.
  • Implementing advanced antivirus/ransomware protection: Progent's ProSight Active Security Monitoring utilizes SentinelOne's machine learning technology to give small and medium-sized companies the advantages of the same anti-virus technology deployed by many of the world's biggest enterprises including Walmart, Citi, and Salesforce. By delivering real-time malware blocking, identification, containment, recovery and analysis in one integrated platform, Progent's ProSight ASM reduces total cost of ownership, streamlines administration, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection engine built into in Progent's ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This calls for working closely with the ransomware victim and the insurance provider, if there is one. Services consist of determining the kind of ransomware used in the assault; identifying and making contact with the hacker; testing decryption capabilities; budgeting a settlement amount with the ransomware victim and the cyber insurance provider; establishing a settlement amount and schedule with the TA; confirming adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the hacker; acquiring, learning, and operating the decryption utility; troubleshooting decryption problems; creating a pristine environment; mapping and reconnecting drives to match exactly their pre-encryption condition; and reprovisioning physical and virtual devices and services.
  • Forensic analysis: This activity is aimed at learning the ransomware assault's storyline throughout the targeted network from start to finish. This history of how a ransomware attack progressed through the network helps your IT staff to assess the damage and uncovers weaknesses in security policies or work habits that need to be rectified to prevent future breaches. Forensics involves the examination of all logs, registry, GPO, AD, DNS, routers, firewalls, schedulers, and core Windows systems to look for changes. Forensics is usually given a high priority by the cyber insurance carrier. Because forensics can take time, it is vital that other important recovery processes such as operational resumption are pursued in parallel. Progent maintains an extensive team of information technology and cybersecurity experts with the knowledge and experience required to carry out activities for containment, operational resumption, and data recovery without disrupting forensic analysis.
Progent's Background
Progent has delivered online and on-premises IT services across the United States for over 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes consultants who have earned advanced certifications in core technologies such as Cisco networking, VMware, and major Linux distros. Progent's data security experts have earned industry-recognized certifications including CISA, CISSP-ISSAP, and CRISC. (Refer to Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning software. This broad array of skills allows Progent to salvage and consolidate the surviving pieces of your IT environment after a ransomware intrusion and reconstruct them quickly into a viable system. Progent has worked with leading insurance providers like Chubb to assist organizations clean up after ransomware attacks.

Contact Progent for Ransomware System Restoration Services in Alpharetta
For ransomware system recovery services in the Alpharetta metro area, phone Progent at 800-462-8800 or see Contact Progent.



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    Systems Management Server 2003 provides added functionality for change and configuration management of Windows-based networks through introducing Feature Packs. Feature Packs lower the net administrative expense of managing and deploying software by making it easier to copy system images, control mobile devices, and run management tools. In addition to alerting you about techniques to save management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT tasks that cover processes that Feature Packs are intended to make more efficient. Progent's migration and update services can minimize cost and eliminate business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can show you how to develop sensible processes and policies to manage handheld computers and smart portable communication devices so your field force stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that includes policies, procedures and technologies to keep your IT network safe.

  • SCVMM 2012 Live Migration Consulting Services System Center 2012 Virtual Machine Manager On-site Support
  • SQL Server 2014 Database Migration Network Consulting SQL Server 2014 AlwaysOn Availability Groups Technical Support
  • SentinelOne Endpoint Virus Immunization Consulting SentinelOne Endpoint Virus Immunization Services
  • SentinelOne Ransomware Defense Specialist Ransomware Recovery Preparedness Review Consultant Services
  • SentinelOne Vigilance Respond MDR Reseller Consulting Services SentinelOne Computer Virus Forensics Experts Remote Support
  • Services BlackBerry Email BlackBerry Enterprise Server Consultant Services
  • Services External Security Scan Network Security Inventory Engineer
  • Small Business Server 2008 Troubleshooting SBS Information Technology Consulting
  • Small Business Small Office IT Consulting Small Office Repairing
  • Small Office Troubleshoot Configuration Services Small Office
  • Small-Medium Business Network Consulting Mid-sized Company Remote Consulting
  • Software patch management services Specialists Remote Specialist Cisco switch patch management
  • Solaris Security Services UNIX Protect
  • Specialists Small Business 24x7x365 Small Office Remote Troubleshooting
  • Spotlight and Outlook for Mac On-site Support Network Consulting Mac unified messaging
  • Support Outsourcing MOM 2007 Integration Support Microsoft Operations Manager
  • Support Outsourcing Microsoft Exchange 2016 Upgrade Planning Microsoft Exchange Server 2016 Upgrade Planning Information Technology Consulting
  • Support and Help Windows 2000 Windows 2000 Consulting Services
  • System Center 2016 and SSRS Reporting Engineer System Center 2016 Service Manager Consulting
  • System Center MOM Consulting Services Immediate MOM 2007 Troubleshooting

  • 802.11x Wi-Fi Site Survey Support Outsourcing
    Troubleshooting Wireless LAN Site Survey

    Progent's Wi-Fi site survey services assist you to design, install and troubleshoot a Wi-Fi network customized for your environment, offering your business a wireless solution that delivers the reception, speed, density, Quality of Service, data protection, and roaming ability your company requires. Wireless site survey services from Progent include remote predictive analysis for designing a wireless network and on-premises survey services for confirming, optimizing, and troubleshooting an operational wireless LAN.

  • Technology Consulting Services Microsoft SMS Server Online Troubleshooting Microsoft SMS Server
  • Telecommuter Jobs Recruiter Microsoft Consultant Microsoft MCSE Positions

  • Troubleshooting MSP360 Exchange Mailbox Backup
    MSP360 Exchange Mailbox Backup Computer Consulting

    Progent can help your company to create, implement and debug a backup plan built around MSP360 software. MSP360 offers file or image-based backup/restore for VMs and physical machines, supports all popular public clouds, and permits businesses to create a backup ecosystem with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to prevent data loss caused by human mistakes, system errors, ill-intentioned insiders, and malware attacks like ransomware.

  • Telecommuters Alpharetta Assistance - Set up Consulting Services Alpharetta Remote Workforce Alpharetta Consulting Experts - Support Consulting Alpharetta-Cumming
  • Tennessee Computer Services Utah Migrations
  • Top ransomware removal and restore Consultant ransomware data restore Technology Professional

  • Consultant Services CISSP Certified Security Architect
    Consulting CISSP Certified Cybersecurity Analyst

    Progent's CISSP-premier cybersecurity consultants can assist organizations of all sizes with any facet of IT security. Progent can help implement efficient cybersecurity systems that guard a small office against modern threats or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, remote, and mobile users sharing network resources spread over multiple physical datacenters and public and private clouds.

  • Urgent IP address management Consultant Services IT asset management Consulting

  • Dynamics GP Modifier with VBA Consultants
    Dynamics GP Management Reporter Technology Professional

    Dynamics GP/Great Plains software offers analytics and reporting features that allow you to track all operations, sales and expenses, and market patterns with integrated drill-down, query, and reporting functions. Progent's Dynamics GP reporting consulting services can enable you to create reports that let you understand your business more thoroughly, converting raw data into valuable business information. Progent is able to improve your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and application experience with VBasic, XML and other development environments in order to offer custom business application development and web commerce applications that work seamlessly with Microsoft Dynamics GP.

  • WiFi 6/6E Engineer WiFi 6/6E Integration Technology Professional
  • Windows 2019 Server On Site service Alpharetta-Roswell, United States Windows Server 2012 Computer Companies
  • Windows 7 Upgrade Engineer Computer Consulting Windows 7
  • Windows 8.1 Work Folders On-site Support Windows 8.1 Migration Remote Technical Support
  • Windows Server 2008 DirectAccess Network Consultants Award Winning Windows Server 2008 DirectAccess Support and Integration
  • Windows Server 2012 R2 Configuration Manager Remote Consulting Windows Server 2012R2 Hyper-V Virtual Switch Setup and Support
  • Windows Server 2012R2 Live Migration Consultant Professional Windows Server 2012R2 Active Directory

  • Microsoft Windows 11 Upgrade Security Consulting Company
    Windows 11 Microsoft Deployment Toolkit Engineer

    Progent's Windows 11 consulting experts can provide a variety of services for Windows 11 including cloud and hybrid solutions, mobile management and synchronization, at-home workforce connectivity, security and compliance, automated provisioning, and Call Center support.

  • Windows and Solaris Support and Setup UNIX, Windows Consulting Services
  • Wireless Security Computer Consulting WiFi 6 Specialists
  • certificate expiration management Professionals ProSight IT asset documentation management Engineers
  • ransomware removal and restore Consult Engineer ransomware removal and file restore

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