Alpharetta Ransomware Defense and Remediation Services

Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware needs time to work its way across a network. Because of this, ransomware attacks are commonly unleashed on weekends and late at night, when support personnel are likely to take longer to recognize a penetration and are least able to organize a quick and coordinated response. The more lateral progress ransomware is able to manage inside a target's network, the more time it takes to recover basic IT services and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to guide organizations to carry out the time-critical first step in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware experts can help businesses in the Alpharetta metro area to identify and isolate infected servers and endpoints and guard clean resources from being compromised.

If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Alpharetta
Current variants of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and infiltrate any accessible system restores. Data synchronized to the cloud can also be impacted. For a vulnerable network, this can make system restoration nearly impossible and effectively knocks the IT system back to the beginning. So-called Threat Actors (TAs), the hackers responsible for ransomware attack, insist on a settlement payment for the decryption tools needed to unlock encrypted data. Ransomware assaults also attempt to exfiltrate information and TAs demand an extra payment for not posting this information on the dark web. Even if you are able to rollback your network to a tolerable point in time, exfiltration can be a big problem depending on the nature of the downloaded information.

The restoration process subsequent to ransomware penetration involves a number of distinct phases, most of which can be performed concurrently if the recovery team has a sufficient number of members with the necessary experience.

• Containment: This time-critical first step involves arresting the lateral progress of ransomware across your IT system. The more time a ransomware assault is allowed to go unrestricted, the longer and more expensive the recovery effort. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware response experts. Containment activities include isolating affected endpoint devices from the rest of network to minimize the contagion, documenting the environment, and securing entry points.
• Operational continuity: This covers bringing back the network to a basic useful degree of capability with the least downtime. This process is usually at the highest level of urgency for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their company. This activity also requires the widest range of technical skills that span domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and mobile phones, databases, office and mission-critical applications, network topology, and safe endpoint access. Progent's ransomware recovery experts use advanced collaboration platforms to coordinate the multi-faceted restoration process. Progent understands the importance of working rapidly, continuously, and in concert with a client's managers and IT group to prioritize activity and to put vital services back online as fast as feasible.
• Data recovery: The work necessary to restore data impacted by a ransomware attack varies according to the condition of the systems, how many files are encrypted, and which recovery methods are needed. Ransomware attacks can destroy pivotal databases which, if not carefully closed, might need to be rebuilt from scratch. This can apply to DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server rely on AD, and many manufacturing and other business-critical applications depend on SQL Server. Some detective work may be needed to locate undamaged data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may have survived on employees' PCs and notebooks that were not connected during the ransomware assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators.
• Implementing advanced AV/ransomware protection: Progent's ProSight Active Security Monitoring uses SentinelOne's machine learning technology to give small and medium-sized companies the benefits of the identical AV technology deployed by some of the world's biggest enterprises including Netflix, Citi, and NASDAQ. By providing real-time malware blocking, classification, mitigation, repair and forensics in a single integrated platform, ProSight Active Security Monitoring reduces total cost of ownership, simplifies management, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine built into in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This calls for close co-operation with the ransomware victim and the insurance provider, if there is one. Activities include establishing the kind of ransomware used in the attack; identifying and establishing communications the hacker persona; testing decryption tool; deciding on a settlement with the ransomware victim and the insurance carrier; negotiating a settlement and schedule with the TA; checking compliance with anti-money laundering sanctions; overseeing the crypto-currency transfer to the hacker; acquiring, learning, and operating the decryption tool; debugging failed files; building a pristine environment; remapping and reconnecting datastores to reflect exactly their pre-attack state; and restoring physical and virtual devices and services.
• Forensic analysis: This activity involves learning the ransomware assault's progress across the targeted network from start to finish. This history of the way a ransomware assault progressed within the network helps your IT staff to evaluate the impact and brings to light vulnerabilities in rules or work habits that should be corrected to prevent future break-ins. Forensics involves the examination of all logs, registry, GPO, AD, DNS, routers, firewalls, scheduled tasks, and core Windows systems to detect anomalies. Forensics is commonly given a high priority by the insurance carrier. Since forensics can take time, it is essential that other key activities like operational continuity are performed concurrently. Progent maintains a large team of IT and security professionals with the skills required to perform activities for containment, business continuity, and data recovery without interfering with forensic analysis.

Contact Progent for Ransomware Cleanup Services in Alpharetta
For ransomware recovery expertise in the Alpharetta area, phone Progent at 800-462-8800 or visit Contact Progent.