Overview of Progent's Ransomware Settlement Negotiation Services in Alpharetta
Ransomware Solutions ConsultantsProgent has experience negotiating ransomware settlements with threat actors. Reaching an optimum settlement is a complicated exercise that requires a mix of real-word experience, IT skills and business savvy. It also calls for working closely with the cyber-extortion target's IT team and the insurance carrier, if any. Since the number one priority of the ransomware target is fast recovery, it is critical to establish recovery groups that operate efficiently, in parallel, and with intimate collaboration. Progent offers the breadth of technical knowledge and the deep bench of personnel to complement your IT staff and restore your network rapidly and economically.

Support provided by Progent's ransomware negotiation team include:

  • Determining the kind of ransomware involved in the attack
  • Identifying and contacting the hacker persona
  • Assessing the likelihood of recovery
  • Verifying the threat actor's decryption tool
  • Agreeing on a settlement amount with the ransomware victim and the insurance carrier
  • Negotiating a settlement and schedule with the threat actor
  • Confirming adherence to anti-money laundering (AML) regulations
  • Carrying out the crypto-currency payment to the TA
  • Receiving, learning, and operating the TA's decryptor mechanism
  • If needed, contacting the threat actor for technical assistance with the decryptor utility
Concurrent with the ransom negotiations, Progent's ransomware staff can assist with:
  • Quarantining infected endpoints to prevent further progress of the attack
  • Creating replicas of each compromised server and endpoint and data store in order to perform forensics without interfering with recovery
  • Adding A/V protection to all virus-free endpoints
  • Recovering data from air-gapped restores or uncompromised endpoints
  • Creating a pristine environment
  • Remapping and reconnecting drives to reflect exactly their pre-attack state
After the decryption tool has been mastered, Progent can assist you to restore machines and software services to their original state. Progent can also assist you to perform comprehensive forensics and generate a report to share with the insurance provider. This report helps you to understand security gaps that need to be eliminated and recommends steps that should be performed to counter subsequent ransomware assaults.

Paying Exfiltration Ransoms
Beyond extorting money for a decryption tool, current variants of crypto-ransomware such as Ryuk, Maze, Netwalker, and Nephilim often attempt to steal (or "exfiltrate") files. Hackers are then able to require an extra ransom in exchange for not divulging this information on the dark web. Sadly, there is no method to be certain that exfiltrated files have been completely erased by the hacker. Actually, in many cases the TA has limited control over the disposition of the data. Paying an exfiltration ransom does not free you from the need for engaging the advice of legal counsel, conducting an investigation into which data were stolen, and performing the required notifications to impacted entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has delivered online and onsite network services across the U.S. for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes consultants who have earned high-level certifications in foundation technologies including Cisco networking, VMware, and popular distributions of Linux. Progent's data security consultants have earned prestigious certifications such as CISM, CISSP-ISSAP, GIAC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also has top-tier support in financial management and ERP software. This breadth of expertise gives Progent the ability to salvage and consolidate the surviving pieces of your network after a ransomware attack and rebuild them quickly into a functioning system. Progent has collaborated with leading cyber insurance carriers including Chubb to assist businesses recover from ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Guidance in Alpharetta
To get in touch with Progent about crypto-ransomware settlement negotiation expertise in Alpharetta, call Progent at 800-462-8800 or go to Contact Progent.



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    Server proliferation puts pressure on IT budgets and management resources. Server reduction via a virtual architecture promises lower TCO of hardware and quicker ROI, more efficient utilization of servers, streamlined operations, increased network uptime, and easier manageability. Typical usage scenarios for virtual servers include hardware consolidation, economical platforms for line-of-business legacy software based on outdated operating systems, and inexpensive isolation of software development or pilot testing systems from production systems.

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    Progent can assist you in all phases of your upgrade to Exchange Server 2016 such as designing high availability architecture for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines (VMs), databases and logs; configuring HLB for fault-tolerant CAS services; designing, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.

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    Cisco's Catalyst Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the configuration and control of Wi-Fi access points, optimizing Wi-Fi throughput by reducing the effect of radio frequency congestion, enhancing Wi-Fi uptime with fast auto-failover, and strengthening security by identifying cyber threats and analyzing network traffic according to user type and locale. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or carry out an efficient transition to Cisco's modern wireless controller solutions.

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    Progent's data protection experts can assist you to create, deploy and debug a backup solution built around MSP360 software. MSP360 offers file or image-based backup/restore for VMs and physical machines, supports all leading public clouds, and permits businesses to create a backup ecosystem with a minimum Recovery Time Objective and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup system to prevent data loss caused by user mistakes, computer errors, ill-intentioned users, and external assaults like ransomware. To learn more, go to ProSight Data Protection Services 360 Backup solutions.

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    Progent's Juniper-authorized network consultants can assist your company to design and deploy Juniper Firewall/VPN technology, optimize and troubleshoot your network infrastructure, and upgrade efficiently from discontinued equipment to the latest releases. Progent's Junos OS consultants can offer support for Juniper's premier network operating system to enable you to simplify the administration and improve the security of your Juniper VPN appliances and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help you manage environments that incorporate a mix of Juniper's software platforms.

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    Progent's Wireless Consulting Services offer a fast, affordable option for companies of all sizes to deploy, manage, monitor and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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