Overview of Progent's Ransomware Negotiation Consulting in Alpharetta
Ransomware Defense and Recovery ConsultantsProgent is experienced in negotiating ransomware settlements with hackers. Negotiating an acceptable settlement is a complicated exercise that calls for a combination of real-word experience, technical knowledge and business savvy. It also demands working closely with the ransomware victim's IT staff and the insurance carrier, if any. Because the number one goal of the ransomware victim is fast recovery, it is vital to deploy response groups that work effectively, in parallel, and in close communication. Progent offers the scope of technical skills and the depth of experts to complement your network staff and restore your network rapidly and economically.

Services offered by Progent's ransomware settlement negotiation experts include:

  • Establishing the type of ransomware used in the attack
  • making contact with the hacker
  • Assessing the likelihood of recovery
  • Validating the hacker's decryption capabilities
  • Deciding on an acceptable settlement payment with the ransomware victim and the insurance carrier
  • Negotiating a settlement and timeline with the TA
  • Confirming accordance with anti-money laundering laws
  • Managing the crypto-currency transfer to the hacker
  • Receiving, reviewing, and using the TA's decryption mechanism
  • If needed, contacting the hacker for assistance with the decryption tool
Concurrent with the ransom negotiations, Progent's ransomware staff can help with:
  • Isolating affected endpoints and data stores to prevent further spread of the attack
  • Creating replicas of each infected device and data store in order to perform forensics in parallel with recovery
  • Installing A/V agents to all clean endpoints
  • Restoring files from air-gapped backups or unscathed machines
  • Building a clean environment
  • Mapping and connecting drives to reflect exactly their pre-encryption state
After the decryption utility has been learned, Progent can assist you to restore machines and software services to their pre-arrack condition. Progent can also assist you to conduct a complete forensics analysis and create a document to share with the cyber insurance carrier. This document identifies security vulnerabilities that need to be corrected and recommends steps that should be performed to block future ransomware assaults.

Exfiltration Ransoms
Beyond demanding money for a decryption tool, modern variants of ransomware such as Ryuk, Maze, Netwalker, and Egregor often try to steal (or "exfiltrate") files. TAs are then able to require a separate settlement for not divulging this data on the dark web. Sadly, there is no way to be certain that exfiltrated data have been completely erased by the threat actor. In fact, in many instances the hacker has limited control over data custody. Paying an exfiltration ransom does not free you from the necessity of getting the guidance of privacy attorneys, performing an inventory of files were stolen, and sending the necessary notifications to affected entities. Generally, paying an exfiltration ransom is not recommended.

Progent's Qualifications
Progent has provided remote and onsite network services throughout the U.S. for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of SBEs includes professionals who have been awarded advanced certifications in foundation technologies such as Cisco infrastructure, VMware, and major Linux distros. Progent's cybersecurity experts have earned internationally recognized certifications such as CISA, CISSP-ISSAP, and GIAC. (See Progent's certifications). Progent also has top-tier support in financial management and ERP applications. This broad array of skills allows Progent to salvage and integrate the undamaged pieces of your information system following a ransomware intrusion and rebuild them quickly into a viable network. Progent has collaborated with leading cyber insurance providers like Chubb to help organizations recover from ransomware attacks.

Contact Progent about Crypto-Ransomware Settlement Services in Alpharetta
To contact with Progent about crypto-ransomware settlement services in Alpharetta, call Progent at 800-462-8800 or go to Contact Progent.



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  • Small Office IT Consulting Microsoft Office 2000
    Microsoft Office Small Business Computer Consulting Group

    To provide cost-effective IT support for small companies, Progent offers comprehensive IT outsourcing plans that offer small businesses quick access to technical expertise without forcing you to recruit, train, and manage a large in-house IT team. Progentís IT outsourcing services offer you an economical alternative for creating a protected and robust system for your important Microsoft Windows office productivity products including Microsoft Office XP and Microsoft Office 2003.

  • Top Specialist Mirial Radvision Video Conferencing Specialist
  • Urgent Migration Consulting Alpharetta, Georgia Alpharetta-Fulton County On-site IT Support

  • Project Management Test Lab Consult
    24-Hour Professional PXE evaluation Lab

    Progent's Test and Training Lab located at the QTS Internet Data Center can be used for testing mission-critical applications, creating cost-effective system upgrade procedures, evaluating and tuning performance, designing or verifying business continuity strategies, resolving compatibility problems, and establishing training systems for new products and technologies. For Progent customers without adequate internal resources to configure proper pilot systems, the lab cuts capital costs and technical risk and helps keep critical IT projects on schedule.

  • Urgent System Center OpsMgr 2012 Onsite Technical Support Network Consultant System Center Management Packs
  • VMware Site Recovery Manager Compliance Technology Professional 24x7x365 VMware SRM and NSX Disaster Recovery Consult
  • Virtual Server Technology Consultant Services Virtual Server Professionals
  • WatchGuard Firebox M5600 Firewall Consultants Protection WatchGuard Firebox M-Series Firewall
  • Windows 2003 Server Integration Windows 2003 Server Support and Integration
  • Windows 2016 Disaster Recovery Integration Services 24-Hour Windows Server 2016 Cloud Witness Technology Professional
  • Windows SharePoint Services Onsite Technical Support SharePoint Online Support Services

  • Engineer Branch Office
    Remote Office Onsite Technical Support

    Years of experience delivering Microsoft expertise and Cisco technology consulting has allowed Progent to build an unmatched capability for supporting branch offices that require network service with the flexibility associated with with small organizations but which includes effective communications, complete documentation, and compliance with corporate IT standards. If your enterprise maintains a remote office situated anywhere in or any area served by Progent's consultants, Progent can offer a broad range of onsite and remote IT support services and network design assistance.

  • Work at Home Collaboration Configuration Online Consulting At Home Employees Collaboration Software
  • Work from Home Solutions On-site Support 24x7 Computer Consultant Helpdesk for Telecommuters
  • wireless IP phone integration Consulting Services Immediate Wi-Fi VoIP phone integration Specialists

  • SQL Server 2012 Reporting Services Computer Consultants
    Support and Setup SQL Server 2012 AlwaysOn Availability Groups

    Progent can provide the support of certified engineers and seasoned software programmers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery specialists, and data security professionals to help your business to evaluate the potential advantages of SQL Server 2012 for your organization, set up pilot systems at your site or at Progent's test lab, design and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS solutions, and define an efficient and safe network infrastructure that lets you maximize the business benefit of SQL Server 2012.


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