Security and Compliance and Information Assurance Expertise
Alpharetta Enterprise Computer Network Infrastructure
For immediate online help with computer security problems, companies in Alpharetta Georgia can find world-class expertise by contacting Progent's certified security engineers. Progent's remote service staff is ready to provide fast and affordable assistance with security crises that are impacting the productivity of your network. Progent's accredited security engineers are premier to support systems powered by Microsoft Windows, Linux, Apple macOS and OS X, Sun, and major versions of UNIX. Progent's broad range of services encompasses firewall configuration, email security, secure system infrastructure, and disaster recovery planning. Progent's support team has been awarded the world's most advanced security accreditations including GIAC and ISSAP.
Progent provides online security assistance on a by-the-minute basis with no minimum times and without additional charges for sign-up or off-hour support. By charging per minute and by providing top-level expertise, Progent's pricing model keeps costs under control and eliminates scenarios where simple solutions entail major bills.
We've Been Hacked: What Can We Do Now?
In case your business is now faced with a network security crisis, go to Progent's Emergency Online Technical Help to find out how to receive fast help. Progent has a pool of seasoned cybersecurity experts who offer online and on-premises support that includes containment, mitigation, restoration, forensics, and enhancement of your security posture to protect against future exploits.
For organizations that have planned in advance for an attack, the step-by-step incident handling model outlined by GIAC (Global Information Assurance Certification) is Progent's approved method of reacting to a serious security attack.
Overview of Security Support Services
Managing data protection and planning for restoring critical information and systems following an attack demands a continual effort that entails an array of tools and processes. Progent's certified security experts can help your organization at whatever level in your attempt to protect your information system, from security evaluation to creating a comprehensive security plan. Important areas supported by Progent's experts include Security Planning and Prevention, Data Recovery and Security Forensics, and Outsourced Filtering of E-mail-Based Spam and Viruses.
Planning and Implementing Protected Networks
Every organization ought to have a thoroughly considered security strategy that incorporates both preventive and reactive elements. The proactive plan is a collection of steps that helps to reduce security gaps. The post-attack strategy defines procedures to help IT personnel to inventory the damage resulting from an attack, remediate the damage, record the experience, and restore network functions as soon as feasible. Progent can show you how to build protection into your business processes. Progent can set up auditing software, define and execute a safe network infrastructure, and propose processes and policies to enhance the protection of your information system. Progent's security professionals are available to assist you to configure a firewall, deploy protected remote access to e-mail and data, and configure an effective virtual private network.
If your company is interested in an affordable way for jobbing out your security management, Progent's Round-the-clock Monitoring Services include automated remote server monitoring and fast resolution of emergencies.
Hybrid Cloud Solutions
Progent can help your IT team you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that include local and cloud resources and that are compliant with regulatory data security requirements. (Learn about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)
System Recovery and Failure Analysis
Progent provides skill in restoring networks and servers that have been hacked, are quarantined, or have ceased to function as a result of a security penetration. Progent can help evaluate the losses caused by the assault, restore ordinary functions, and retrieve information lost as a result of the assault. Progent's certified specialists can also oversee a thorough failure analysis by going over event logs and using a variety of advanced assessment techniques. Progent's experience with security issues minimizes your downtime and allows Progent to suggest efficient ways to prevent or mitigate future attacks.
Ransomware Cleanup and Restoration Services
Progent can provide the services of proven ransomware recovery experts with the knowledge to restore a network compromised by a ransomware virus such as Ryuk, WannaCry, Hermes, or MongoLock. For more information, visit ransomware cleanup and recovery consulting.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when support staff are likely to be slower to recognize a break-in and are least able to mount a quick and forceful response. The more lateral progress ransomware is able to manage inside a victim's network, the longer it takes to recover basic IT services and scrambled files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to help you to take the time-critical first steps in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware engineers can assist businesses to identify and isolate infected devices and guard clean assets from being penetrated. If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Work-from-Home Security Consulting
Work-from-Home employees commonly utilize their personal computers and often work in a poorly secured physical area. This situation multiplies their susceptibility to cyber attacks and requires judicious configuration of firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, extensive user training, and the development of policies based on best practices. Progent's seasoned group of at-home workforce support consultants can assist you to plan, implement and manage an effective security solution that protects vital IT assets in environments that include telecommuters.
Software/Firmware Update Management Services
Progent's managed services for patch management provide organizations of any size a versatile and cost-effective solution for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT system. Besides optimizing the protection and reliability of your computer environment, Progent's software/firmware update management services allow your in-house IT team to focus on line-of-business initiatives and tasks that derive maximum business value from your network. Find out more about Progent's patch management support services.
Progent's Low-Cost Managed Services for Information Security
Progent's low-cost ProSight line of managed services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection service that utilizes SentinelOne's next generation behavior machine learning technology to defend endpoint devices and physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely evade traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to address the complete threat progression including filtering, detection, mitigation, cleanup, and forensics. Top capabilities include one-click rollback with Windows VSS and automatic system-wide immunization against new attacks. Progent is a SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device management, and web filtering through cutting-edge technologies packaged within a single agent managed from a single control. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP deployment that addresses your organization's specific requirements and that allows you prove compliance with legal and industry information security regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent attention. Progent's consultants can also help you to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack like ransomware. Find out more about Progent's
ProSight Data Protection Services: Managed Backup and Recovery
Progent has partnered with leading backup product companies to produce ProSight Data Protection Services (DPS), a family of subscription-based management offerings that provide backup-as-a-service (BaaS). All ProSight DPS products automate and track your data backup operations and allow non-disruptive backup and rapid recovery of critical files/folders, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS helps you recover from data loss resulting from hardware failures, natural disasters, fire, cyber attacks such as ransomware, human error, ill-intentioned employees, or software bugs. Managed services available in the ProSight Data Protection family include ProSight Altaro VM Backup, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to identify which of these managed backup services are most appropriate for your network.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top data security vendors to deliver centralized control and comprehensive protection for your inbound and outbound email. The powerful structure of Email Guard combines a Cloud Protection Layer with a local gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall. For more details, see Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. With 2FA, whenever you sign into a protected online account and enter your password you are asked to confirm who you are on a unit that only you possess and that uses a separate network channel. A broad range of devices can be utilized as this added means of ID validation such as an iPhone or Android or watch, a hardware token, a landline telephone, etc. You can designate multiple validation devices. To learn more about ProSight Duo two-factor identity validation services, go to Cisco Duo MFA two-factor authentication (2FA) services for remote workers.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual machine host configured and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the applications. Since the system is virtualized, it can be moved easily to an alternate hosting solution without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and safeguard data about your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can save up to half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
Specialized Security Services Available from Progent
Progent's security engineers can provide world-class consulting support in vital facets of IT security including:
Vulnerability Audits and Compliance Assessment
Progent offers expertise with information risk auditing software such as Microsoft Baseline Security Analyzer or LANguard for performing a set of automatic network scans to reveal potential security problems. Progent has extensive skills with scanning tools and can assist you to understand assessment reports and respond appropriately. Progent's certified security consultants also offer web application testing and can conduct expert assessments of corporate-wide security to determine your company's compliance with important industry security standards including FISMA, PCI, and ISO. Also, Progent can assess the effectiveness of your wireless protection covering in-place wireless equipment as well as mobile handsets. Read more information about Progent's Security Vulnerability Evaluation and Compliance Testing.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can provide in-depth technical services for Cisco's complete range of protection and Virtual Private Network technologies including PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, protected high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst family switches. Learn additional information concerning Cisco Security, VPN and Wireless Expertise.
Other Firewall and VPN Solutions
As well as supporting a wide array of protection solutions from Microsoft and Cisco, Progent can provide businesses of all sizes expert consulting for products from other major firewall and Virtual Private Network (VPN) vendors. Progent's engineers can provide:
- Check Point Software Technologies Ltd Support
- WatchGuard Technologies Inc Help
- Juniper Networks Configuration Help
- SonicWall Inc. Consulting
- Symantec Help
Stealth intrusion testing is a vital technique for helping businesses to determine how vulnerable their information systems are to serious threats by revealing how thoroughly network security policies and technologies hold up to planned but unannounced penetration efforts instigated by veteran security engineers using advanced hacking techniques. Learn additional details about Progent's Penetration Testing Services.
Certified Information Security Manager (CISM) Security Consulting Expertise
CISM defines the fundamental competencies and international benchmarks of service that IT security professionals are expected to achieve. It offers business management the confidence that those who have earned their accreditation possess the background and knowledge to offer effective security administration and consulting support. Progent can offer a CISM-certified support professional to assist your organization in vital security areas such as data protection governance, vulnerability management, information security process management, and incident response management.
Learn additional information about Progent's CISM Security Consulting Expertise.
CISSP Security Support Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity specialists who have earned CISSP certification as a result of verified experience, extensive study, and exhaustive testing. CISSP Certification indicates mastery of an international standard for information security. American National Standards Institute has granted the CISSP credential official recognition in the field of IT security under ISO/IEC 17024. Fields of expertise covered under CISSP include cybersecurity administration practices, security design and models, access control methodology, applications development security, business processes security, physical security, encryption, communications, Internet security, and disaster recovery planning.
Read additional details about Progent's CISSP Support Expertise.
CISSP-ISSAP Premier Experts for Secure Network Architecture
Progent's ISSAP Certified security experts have earned ISSAP accreditation following thorough examination and significant experience. field experience with network security design. ISSAP security experts have comprehensive knowledge of access management mechanisms and techniques, phone system and network protection, cryptography, requirements analysis, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-premier security specialists can assist your business with all phases of architecture security.
Find out additional information concerning Progent's ISSAP Certified Secure Network Infrastructure Consulting Support.
CISSP-ISSEP Certified Security Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP network security consultant to assist your enterprise to follow current system security engineering theory and processes in system development, evaluate system security designs based on cybersecurity engineering leading practices, create cohesive system designs that include compliant cybersecurity mechanisms for all critical system functions, develop effective design strategies to deliver operational security, perform in-depth risk analysis, and propose practical security solutions that balance your operational requirements with your organization's risk tolerance.
Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor (CISA) Professional Services
The CISA credential is a prestigious achievement that represents mastery in information system security audit and control. Accredited by ANSI, the CISA accreditation has consultants pass a comprehensive test administered by the ISACA international professional group. Progent can provide the expertise of a CISA-Premier security professional able to help businesses in the areas of information systems audit process, information technology administration, systems and infrastructure lifecycle, IT service delivery, protecting information resources, and disaster recovery preparedness.
Get the details about Progent's Certified Information Systems Auditor Professional Services.
CRISC Risk Management Experts
The CRISC program was initiated by ISACA to validate a consultant's skills to plan, implement, and support IS controls to reduce network risk. Progent can provide the expertise of a CRISC-certified consultant to assist your company to create and carry out a business continuity or disaster recovery plan that follows leading practices promoted by CRISC and geared to match your company's risk appetite, business goals, and budgetary guidelines. Progent's network risk mitigation services are complementary to the support provided by Progent's CISA-Premier consultants for objectively assessing your IS management mechanisms and also with the services of Progent's CISM-certified support professionals for defining company-wide security policies.
Learn additional information concerning Progent's CRISC-certified Risk Mitigation Expertise.
Global Information Assurance Certification Professional Expertise
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of network security experts. GIAC's mission is to ensure that a certified security consultant possesses the skills needed to deliver services in critical categories of network, data, and software security. GIAC accreditations are acknowledged by businesses and institutions around the world including U.S. NSA. Progent can provide the help of certified security engineers for all of the network security disciplines addressed under GIAC accreditation programs such as auditing perimeters, security incident response, traffic analysis, web services security, and SIEM solutions.
Find out additional information concerning Progent's GIAC Information Assurance Expertise.
Contact Progent for Computer Security Support
If your business is located in Alpharetta Georgia and you need cybersecurity consulting expertise, phone Progent at
Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.
| City | Address | Phone | Link |
| Alpharetta | 11175 Cicero Drive, Suite 100 Alpharetta, GA 30022 United States |
(678) 436-8815 | Alpharetta Network Support Services |
| Atlanta | 235 Peachtree Street NE, Suite 400 Atlanta, GA 30303 United States |
(404) 537-1318 | Atlanta Network Support Services |
| Sandy Springs | One Glenlake Parkway, Suite 650 Sandy Springs, GA 30328 United States |
(678) 899-6420 | Sandy Springs Network Support Services |
An index of content::
Immediate Wi-Fi 6 wireless controller Computer Engineer
24/7 2500 Wireless Controller Online Technical Support
Cisco's Catalyst line of wireless controllers streamline the administration of wireless networks by unifying the provisioning and management of wireless APs, tuning Wi-Fi throughput by reducing the effect of RF congestion, enhancing Wi-Fi availability with rapid auto-failover, and strengthening data security by identifying cyber threats and analyzing network traffic according to user class and locale. Progent can help your business to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's modern wireless controller technology.
Microsoft Certified Partner On-site Support Dynamics GP
Microsoft GP/Great Plains Support and Setup
important characteristics of Microsoft Dynamics GP accounting include a modular design that allows you to license just the functionality you require, a standardized foundation built on Microsoft technologies to protect your investment and provide a tightly integrated environment, enhanced reporting services that permit you to track all operations, income and spending and sales patterns, integration with Microsoft Office to speed access to business information, the capability to process information from virtually any database or desktop application into Microsoft GP/Great Plains, plus an open design that makes it easy to develop custom programs. Progent can show you how to set up and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide expert GP/Great Plains support professionals to show you how to turn the powerful features of Microsoft Dynamics GP accounting into a high-value business management solution.
Navision Support Services
Contract Programmer ERP
Progent can provide you with application developers who can customize your Microsoft Dynamics ERP, MRP, and financial system programs to suit your particular business needs. Progent's Microsoft-certified support experts offer experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also provides expert e-Commerce consulting services for safe, company-wide information sharing as well as interfacing with CRM products.
Remote Power BI Premium Reporting
Design Firms Power BI and SSRS
Progent's Power BI consultants can help your business to plan, install, maintain, enhance or debug your Power BI solution. Progent can also assist you to prep your target data for Power BI visualizations. Progent can help you build and administer an onsite, cloud based, or hybrid architecture to run Power BI.
WannaCry ransomware recovery Services
NotPetya ransomware recovery Consulting Services
Progent's seasoned ransomware recovery consultants can assist your business to restore an IT network victimized by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or Locky.
NetApp MetroCluster Disk Pools Consultants
NetApp SAN Fabric Consultant
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering with replication to provide fast, zero RPO disaster recovery between sites that are as far as 300km apart from each other. Progent's roster of seasoned IT consultants can help your business to design, deploy, administer, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that meets your technical needs and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster solution by providing guidance with tasks like assigning disk pools and shelf IDs, arranging aggregate layout, setting up volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, designing a configuration replication network between your storage clusters, and testing your disaster recovery system to show compliance with information assurance standards and government mandates.
Smartphone Synchronization Computer Networking
Tech Support Telecommuting
Progent's remote access and wireless synchronization specialists can help you to design and deploy connectivity solutions for off-site desktops, notebooks, and smartphones so they work seamlessly with your IT network, enabling you to improve the efficiency of your off-site workforce.
Internet Data Center IT Consultants
Technology Consulting Services Colocation Center Migration
Colocation sites make it possible for businesses to share world-class data centers for hosting computer hardware that supports critical applications and services. Progent's Microsoft and Cisco certified consultants can assist your company with all facets of your colocation program such as selecting and migrating to a colo facility, designing network topology, specifying hardware, on-site and remote troubleshooting, setting up online system administration, and training your support staff.
Sodinokibi ransomware protection and recovery Engineer
LockBit ransomware protection and recovery Technology Professional
ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior-based analysis tools from SentinelOne to defend endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to manage the entire threat lifecycle including blocking, detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats.
QTS Sacramento Colocation Center Technology Professional
Consultants QTS Colocation Center
The QTS Internet Data Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now using the QTS Sacramento data center as a colocation facility or if you are considering migrating your main or offsite backup equipment to Herakles/QTS, Progent offers a range of budget-friendly consulting services such as colocation relocation, equipment installation and upgrades, infrastructure improvements, comprehensive project management services, virtualization expertise, offsite monitoring, centralized network management, application programming, business continuity solutions, security evaluation, and the use of the Progent Test Lab.
After Hours Forefront Threat Management Gateway Consultant
Best Microsoft Expert Forefront TMG 2010 IT Consultant
Forefront Threat Management Gateway 2010 builds on the proven security technologies of Internet Security and Acceleration Server and offers a centrally administered Internet gateway that acts as a single-server platform for a variety of security functions including an application layer and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting features, allows custom reporting powered by SQL Server, works with Active Directory to simplify policy enforcement, and can be installed as a virtual server to cut expenses and improve availability. Progent's Microsoft consultants can assist your company to design and carry out pilot and production implementations; integrate Forefront TMG 2010 with Windows Server 2008, AD, SQL Server, Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also assist you to migrate economically to Forefront Threat Management Gateway from any version of ISA Server.
Small Business Help and Support
Small Business Help and Support
If you have a company IT system with 10 to 50 desktop clients, Progent's network outsourcing services save your organization from over-reliance on an individual independent consultant while giving you affordable and reliable access to enterprise-class technical expertise. By delivering IT consulting service when you require it, offering specialized knowledge for critical applications, offering value-added services such as 24x7 network monitoring, and billing only for support you receive, Progent offers you an economical way for optimizing the productivity of your small office network. Progent is the smart way for small organizations to create and support a reliable and secure IT system and to have fast access to the skilled help ordinarily available only to businesses who are able to support a large in-house IT organization.
ASA and PIX Firewalls Network Engineer
Cisco Experts Adaptive Security Device Manager Online Consulting
Progent's Cisco-premier CCIE network experts can assist your company to maintain your current PIX 500 or ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, configure, optimize, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
Computer Engineer Virtual Helpdesk
Supplemental Call Center Technology Consulting
Progent's Computer Help Desk Outsourcing Services for PC desktop support are intended especially for small organizations who need fast availability of a Help Desk Call Center with expert phone support and effective escalation options but who must operate within a modest IT budget. Key components of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Optional Remote Access Support, System Assessment, Expert Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Call Center Software Selection and Integration.
Offsite Workforce Data Protection Outsourcing
Network Consulting At Home Workforce Data Protection
Progent can help small and medium-size organization to plan, implement, verify and manage backup solutions required for remote workers.
24x7 Dynamics GP SmartList Professionals
Developer Firms Microsoft Dynamics Power BI
Microsoft Dynamics GP/Great Plains software offers analysis and reporting capabilities that allow you to track all business processes, revenues and expenses, and sales trends with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting consulting services can help you create reports that let you analyze your business more completely, converting raw data into useful business information. Progent can enhance your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to offer custom business application development and web commerce applications that integrate transparently with Microsoft Dynamics GP.
Windows Server 2022 High Availability Support and Integration
Windows Server 2022 Cybersecurity Computer Consultants
Progent's certified Windows Server 2022 consultants can assist your company to design and carry out a cost-effective upgrade to Windows Server 2022 that features high availability and that uses an on-premises system model or a hybrid model that combines cloud-hosted Windows Server Online with an on-site installation of Windows Server 2022.
Microsoft Teams with Microsoft 365 Consultancy
Microsoft Teams and Azure Active Directory Consultant Services
Progent can assist your business to design a migration to Teams from Skype for Business Online or Lync Server and install, manage, and debug a cloud-based or hybrid implementation of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Computer Consultants Microsoft Windows 2003
Windows 2003 Integration Services
Progent's Microsoft-certified Windows Server 2003 engineers can provide network support and expert consulting services for the complete family of Microsoft .NET Servers, Windows Server 2003, and Windows 2000 Server. Progent's Microsoft Windows Server 2003 upgrade, configuration, administration, and support services include system planning, deployment, project management, in-person and remote technical support and repair, Help Desk services, expert security services, turn-key outsourcing, and expert co-sourcing.
Microsoft Dynamics Expert Development
Dynamics GP Continuum Consultancy
Progent's expertise delivering Microsoft .NET support and SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to design custom line-of-business applications and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you design reports that let you analyze your business more thoroughly, turning uncooked information into valuable insights into your business.
Microsoft Exchange 2000 Network Consultant
Spam filter Technology Consulting
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and unified telecommunications/email solutions for companies. Progent offers economical Exchange Server consulting services to strengthen email security and virus defense, provide high availability email, and facilitate remote and mobile email access. Progent's Microsoft Exchange help and support offerings can assist you in planning and deploying a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Remote Network Management Networking Company
Emergency Network Management Phone Support
Progent's Cisco-Premier network management consultants can help you to run Cisco's network management tools along with a selection of powerful third-party applications to create a complete network management solution to keep your network running reliably, conserve expensive resources, protect your data, recover rapidly from hardware breakdown or deliberate attacks, and enable you to add or repurpose valuable resources sensibly and affordably as your business evolves.
GIAC Information Assurance Security Audit Services
GIAC Cybersecurity Team
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of information technology security experts. GIAC accreditations are recognized by companies and government organizations throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide support for any of the security capabilities covered under GIAC accreditation such as auditing infrastructure security mechanisms, incident management and response, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
ProSight Reporting Remote Infrastructure Monitoring Professionals
ProSight Reporting Network Infrastructure Monitoring Support Outsourcing
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Citrix HDX Support Services
virtual application delivery Specialists
For Windows desktop and application virtualization, Progent offers the support of a Citrix XenDesktop consultant who can help you to design a XenDesktop solution that improves the strategic value of your information system; configure XenDesktop technology with your servers, user computers, and peripherals; upgrade your existing virtual desktop software to current versions of XenDesktop; and provide advanced remote troubleshooting. Progent can also instruct your network managers to follow best practices to maintain your XenDesktop solution effectively.
CISSP Certified Security Part-Time CIO Remote Support Services
Remote CIO Integration Services
Progent offers the part-time or temporary assistance of a seasoned Chief Information Officer who can provide a broad perspective to assist you select and maintain network technology appropriate for your current needs and that can be a firm basis for your growth. Progent's part-time or temporary CIO services offer economic leverage to organizations who want to maximize the impact of their IT expenditures but who are unable or hesitant to add one more high-level position to their head count. Because Progent is vendor-agnostic, with a sizable team of engineers certified to maintain all leading OS platforms and connectivity technologies plus a wide selection and business applications, Progent is in a unique position to offer objective recommendations as well as expert technical support for building and maintaining information solutions that fit the special requirements of your business.
System Center 2016 Data Protection Manager Network Consultants
Integration System Center 2016 Disaster Recovery
Small to mid-sized businesses can now get all the benefits of Operations Manager and also have quick access to Progent's Microsoft and Cisco Premier IT consulting professionals. With Progent's economically priced IT service packages, small businesses can choose a basic System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports System Center Operations Manager to provide small business networks enterprise-class availability, security, and productivity.
Juniper SA6500 SSL VPN Technical Support
Juniper SA6500 SSL VPN Intrusion Detection
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Case Studies Operations Manager
Case Studies MOM
Before Progent's MOM-based solution, network issues were handled reactively, after users complained about them. With the help of proactive, automated alerts and trend reports created by MOM, Progent is now able to fix network issues before they becomes critical enough to impact network availability. Because of MOM, Progent can resolve looming problems before clients suspect that the problems are there. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class availability, security and performance.
24x7 Extended Help Desk Support
Call Desk Sharing IT Consulting
Progent's Computer Help Desk Call Center Outsourcing Support Services for PC desktop technical support are designed specifically for small businesses who require fast access to a Help Desk Call Center with expert telephone support and full escalation capability but who have to operate within a restricted IT budget. Key components of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Support, Optional Remote Access Support, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Services, By-the-Minute Billing, and Helpdesk Software Selection and Integration.
Microsoft Azure enterprise hybrid cloud solutions Specialist
Consultants Azure VHD
Progent can assist you with any phase of Microsoft Azure migration including requirements analysis, readiness evaluation, solution design, pre-production testing, deployment, automated administration, performance optimization, software license management, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can assist you to set up and debug firewalls and VPN connections so that your users can securely access to Azure-based services, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft technologies to work in the cloud including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist your organization to set up a hybrid cloud ecosystem that transparently combines physical datacenters with Azure services.
Small Office IT Solution Providers
Outsourced IT Management Services Small Office
Progent is a pioneer in cost-effectively providing world-class network support to small businesses. Progent's success in addressing the network support needs of the chronically underserviced small business market is the cumulative result of key technical and process breakthroughs that have eliminated a great deal of the conventional expenses out of administering IT service, added unprecedented technical skill into the support system, and dramatically accelerated the repair cycle.
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