To get fast remote help with data security problems, companies in Alpharetta Georgia have access to world-class troubleshooting from Progent's security professionals. Progent's online support consultants are ready to offer effective and affordable help with security problems that threaten the viability of your information system. Progent's security engineers are certified to provide help for environments powered by Microsoft, Linux, Apple macOS and OS X, Sun Solaris, and major versions of UNIX. Progent's broad array of consulting services encompasses firewall technology, email security, protected network infrastructure, and business continuity planning. Progent's technical support team has been awarded the world's most advanced security credentials including Certified Information Security Manager (CISM) and ISSAP.

Progent provides online security support services on a per-minute basis with no minimum minutes and without additional charges for setup or after hours service. By billing by the minute and by delivering top-level support, Progent's pricing policy keeps costs low and eliminates scenarios where simple solutions turn into big bills.

Our System Has Been Attacked: What Can We Do?
Cybersecurity ConsultingIf your network is now faced with a network security emergency, refer to Progent's Emergency Remote Computer Help to learn how to get fast assistance. Progent maintains a pool of seasoned network security specialists who can provide remote and on-premises assistance that includes containment, mitigation, restoration, forensics, and hardening of your security profile to guard against future exploits.

For companies who have planned beforehand for being hacked, the step-by-step incident handling model promoted by GIAC is Progent's approved method of reacting to a major security incident.

Overview of Progent's Security Services
Managing computer security and preparedness for recovering vital data and systems after an attack demands an on-going effort involving an array of tools and procedures. Progent's certified engineers can assist your business at whatever level in your attempt to safeguard your IT network, ranging from security audits to creating a comprehensive security strategy. Key areas supported by Progent's experts include Security Planning and Implementation, Information Recovery and Security Forensics, and Outsourced Protection from Email-Based Spam and Viruses.

Planning and Implementing Secure Networks
Every business ought to have a thoroughly thought out security plan that incorporates both preventive and reactive activity. The pre-attack plan is a set of steps that helps to minimize security gaps. The reactive plan defines activities to assist security personnel to inventory the damage resulting from a breach, remediate the damage, record the event, and revive business functions as soon as feasible. Progent can advise you how to design protection into your business operations. Progent can configure scanning software, define and build a secure network architecture, and propose processes and policies that will optimize the safety of your network. Progent's security experts are ready to help you to set up a firewall, deploy safe offsite access to email and information, and install an efficient virtual private network (VPN).

If you are interested in an affordable way for outsourcing your network security administration, Progent's 24x7 Monitoring Services include automated remote system monitoring and immediate resolution of emergencies.

Hybrid Cloud Solutions
Progent can assist your company you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud-based infrastructure and that comply with government security requirements. (Find out about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)

System Restoration and Failure Analysis
Progent provides skill in recovering systems and devices that have been compromised, are quarantined, or have stopped working as a result of a security breach. Progent can help assess the losses resulting from the breach, restore ordinary functions, and recover information lost as a result of the breach. Progent's security specialists can also manage a thorough failure analysis by examining event logs and using other proven forensics tools. Progent's experience with security problems minimizes your downtime and permits Progent to recommend efficient ways to avoid or contain new assaults.

Ransomware Cleanup and Recovery Consulting
Progent offers the services of proven ransomware recovery experts with the skills to restore an IT network that has suffered an attack by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or MongoLock. To find out more, see ransomware removal and restoration expertise.

Work-from-Home (WFH) Cybersecurity Solutions
At-home workers typically use their own computers and usually work in a poorly secured physical environment. This situation increases their susceptibility to malware attacks and calls for judicious deployment of corporate firewalls, AV tools, MFA-based identity verification, remote monitoring, extensive user education, and the creation of policies based on best practices. Progent's seasoned group of at-home workforce solutions experts can help your business to plan, implement and maintain a compliant security solution that guards vital information resources in environments that include an at-home workforce.

Software/Firmware Update Management Services
Progent's support services for software and firmware patch management offer organizations of any size a flexible and affordable alternative for assessing, validating, scheduling, implementing, and documenting updates to your dynamic IT system. Besides optimizing the security and reliability of your IT environment, Progent's software/firmware update management services permit your IT staff to concentrate on line-of-business initiatives and tasks that derive the highest business value from your information network. Find out more about Progent's software/firmware update management services.

Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight line of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates SentinelOne's next generation behavior analysis technology to guard endpoints and servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily evade legacy signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to address the entire malware attack lifecycle including protection, detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows VSS and automatic network-wide immunization against new threats. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services offer economical multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge technologies packaged within one agent managed from a unified console. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP environment that addresses your company's specific needs and that helps you demonstrate compliance with government and industry data protection regulations. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for immediate action. Progent's consultants can also help your company to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has worked with leading backup product companies to create ProSight Data Protection Services, a family of offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services automate and track your data backup operations and enable transparent backup and fast recovery of important files, applications, system images, and Hyper-V and VMware virtual machines. ProSight DPS lets your business protect against data loss resulting from hardware failures, natural calamities, fire, cyber attacks like ransomware, human mistakes, malicious employees, or application bugs. Managed backup services available in the ProSight Data Protection selection include ProSight Altaro VM Backup, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to determine which of these managed backup services are best suited for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top information security companies to provide web-based control and comprehensive security for your email traffic. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper layer of analysis for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication services utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Android, and other personal devices. With Duo 2FA, when you sign into a protected application and enter your password you are requested to confirm your identity via a device that only you have and that uses a different network channel. A wide range of devices can be utilized for this added form of ID validation such as a smartphone or watch, a hardware/software token, a landline phone, etc. You may designate multiple verification devices. To find out more about Duo two-factor identity authentication services, go to Duo MFA two-factor authentication (2FA) services for telecommuters.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host configured and managed by Progent's IT support experts. With the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be moved easily to an alternate hosting solution without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and protect information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By updating and organizing your network documentation, you can save as much as half of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're making enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.

Specialized Security Services Available from Progent
Progent's veteran engineers offer world-class specialized help in vital areas of IT security such as:

Information Risk Audits and Security Compliance Assessment
Progent offers experience with security auditing tools such as Microsoft Baseline Security Analyzer or LANguard for performing a variety of automatic system tests to identify possible security gaps. Progent has broad skills with these and similar utilities and can help your company to understand audit results and respond efficiently. Progent's certified security engineers also offer web software validation and can perform thorough assessments of corporate-wide security to assess your organization's compliance with key industry security standards including FISMA, PCI, and ISO 17799. Also, Progent can assess the effectiveness of your wireless security covering stationary wireless appliances as well as mobile devices. Get more details concerning Progent's Security Vulnerability Evaluation and Security Compliance Assessment.

Cisco Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can deliver world-class technical services for Cisco's entire family of security and Virtual Private Network (VPN) products including PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module, protected broadband and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, and Catalyst switches. Read more information about Cisco Protection, VPN and Aironet Wireless Consulting.

Additional Firewall and VPN Consulting Services
In addition to being expert in a broad range of protection technologies available from Microsoft and Cisco, Progent can provide organizations of all sizes expert support for products from other major firewall and VPN suppliers. Progent's consultants offer:

Stealth Penetration Testing Consulting
Unannounced penetration checking is a vital method for allowing organizations to determine how vulnerable their networks are to real-world threats by showing how thoroughly corporate protection procedures and mechanisms hold up to planned but unannounced intrusion attempts launched by veteran security specialists utilizing advanced intrusion techniques. Learn more information about Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Support Expertise
Certified Information Security Manager Consultants for Alpharetta GeorgiaCISM identifies the fundamental competencies and international benchmarks of performance that information security professionals are expected to achieve. CISM provides executive management the assurance that consultants who have earned their CISM possess the background and knowledge to provide effective security administration and consulting support. Progent can provide a CISM consultant to assist your enterprise in key security areas such as data protection governance, vulnerability assessment, data security program control, and incident handling management.

Get additional information concerning Progent's CISM Security Consulting Assistance.

CISSP Security Support Expertise
CISSP Certified System Security Specialists for Alpharetta GeorgiaProgent's CISSP experts are security engineers who have been awarded CISSP accreditation through verified experience, rigorous study, and exhaustive examination. CISSP Certification recognizes mastery of an international standard for IT security. American National Standards Institute has granted the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Areas of expertise covered under CISSP include security administration procedures, security design and test systems, connection permission systems, applications development security, business processes security, hardware security, cryptography, communications, Internet security, and business continuity planning.

Get the details about Progent's CISSP Support Expertise.

CISSP-ISSAP Premier Experts for Secure Network Infrastructure
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Alpharetta GeorgiaProgent's ISSAP Premier security consultants have been awarded ISSAP status as a result of thorough examination and significant hands-on work with network security architecture. ISSAP consultants possess comprehensive knowledge of access control mechanisms and methodologies, phone system and network protection, cryptography, needs evaluation, BCP and DRP, and physical security. Progent's ISSAP-premier security experts can assist your company with all phases of architecture security.

Learn additional information about Progent's ISSAP Certified Protected IT Infrastructure Consulting Support.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ConsultantsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP network security consultant to help your enterprise to utilize current system security engineering principles and processes in system development, review and evaluate system security designs according to security engineering best practices, produce cohesive system designs that include compliant cybersecurity features for all critical system functions, define effective design strategies to provide operational security, perform comprehensive risk analysis, and recommend realistic security models that balance your operational requirements with your organization's tolerance for risk.

Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

CISA Security Auditor Support Expertise
CISA Cybersecurity Auditor Consultants for Alpharetta GeorgiaThe CISA credential is an important achievement that represents expertise in IS security auditing. Certified by the American National Standards Institute, the CISA accreditation requires that consultants undergo an extensive examination administered by the ISACA professional association. Progent offers the services of a CISA-Certified security engineer able to assist businesses in the areas of information systems audit process, IT administration, network assets and infrastructure planned useful life, IT support, protecting information assets, and business continuity preparedness.

Learn the details about Progent's Certified Information Systems Auditor (CISA) Professional Expertise.

CRISC-certified Network Risk Management Experts
CRISC-certified IT Risk Experts for Alpharetta GeorgiaThe CRISC certification program was initiated by ISACA in 2010 to verify a consultant's skills to plan, deploy, and maintain IS controls to reduce network risk. Progent offers the expertise of a CRISC-certified consultant to assist you to develop and execute a workplace continuity or disaster recovery strategy based on industry best practices promoted by CRISC and geared to align with your company's risk appetite, business objectives, and budgetary guidelines. Progent's network risk management expertise is complementary to the support provided by Progent's CISA-Certified security engineers for impartially assessing your IT control mechanisms and with the services of Progent's CISM consultants for designing security policies.

Find out additional information concerning Progent's CRISC Network Risk Mitigation Expertise.

GIAC (Global Information Assurance Certification) Consulting Services
Network Security Experts with Global Information Assurance Certification for Alpharetta GeorgiaGIAC was established in 1999 to validate the skill of computer security professionals. GIAC's goal is to verify that a certified professional has the knowledge necessary to provide support in vital areas of system, information, and program security. GIAC certifications are recognized by companies and institutions all over the world including United States National Security Agency. Progent offers the support of GIAC certified consultants for all of the security capabilities addressed within GIAC certification topics such as auditing networks, security incident handling, traffic analysis, web application security, and SIEM solutions.

Read more information concerning Progent's GIAC Information Assurance Expertise.

Contact Progent for Network Security Consulting Services
If your company is located in Alpharetta Georgia and you're looking for network security engineering help, phone Progent at 800-993-9400 or refer to Contact Progent.

Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.

Onsite IT Consulting
Progent locations in Atlanta Metro Area

City Address Phone Link
Alpharetta 11175 Cicero Drive, Suite 100
Alpharetta, GA 30022
United States
(678) 436-8815 Alpharetta Network Support Services
Atlanta 235 Peachtree Street NE, Suite 400
Atlanta, GA 30303
United States
(404) 537-1318 Atlanta Network Support Services
Sandy Springs One Glenlake Parkway, Suite 650
Sandy Springs, GA 30328
United States
(678) 899-6420 Sandy Springs Network Support Services

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    Progent's Cisco VoIP phone and video IP phone consultants can assist your business to configure, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest HD media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Cisco Unified CM Express to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM apps like Cisco Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent can deliver expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, installing ISR routers with CUBE VoIP networking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

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    Cisco Cisco Unified Communications Manager, previously named CallManager, functions as the heart of Cisco's collaboration solution. CUCM and Unified Communications Manager Express offer a modern IP-PBX by integrating closely with apps such as Cisco Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's Cisco-certified network consultants offer effective and budget-friendly online and on-premises expertise to assist organizations of all sizes to create and maintain CUCM environments by providing Unified Communications Manager configuration and technical support consulting services that deliver maximum business value. Progent's consultants can assist with any aspect of CUCM support and debugging in areas that include integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, installing ISR routers with CUBE support, designing UCS server clustering solutions for high availability, performance tuning, and integration with Exchange Server and Skype for Business.

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    Progent's Sun Solaris platform support services provide small companies and software developers support for administering and supporting Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of experience provides you with an easy one-stop source to show you how to create and maintain a secure and reliable cross-platform network and communications solution that allows Sun Solaris and Microsoft interoperability by combining Microsoft Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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    If your business operates a UNIX, Linux, or Solaris network or a multi-OS computer system, Progent's CISM and ISSAP-premier consultants can help your whole organization in a wide array of security topics including security administration practices, security design and strategies, connection control products and methodology, applications development security, operations security, physical security, telecommunications, network and web security, and workplace recovery planning. CISA and CISM stipulate the fundamental competencies and international standards of knowledge that information security professionals are required to possess. These accreditations give IT management the confidence that those who have achieved their CISM, CISSP or ISSAP certification have demonstrated the experience and theory to offer effective security management and engineering help.

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    Citrix has developed a powerful family of products that deliver enterprise-level manageability, scalability, and responsiveness for virtualizing servers and for server-based delivery of Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Essentials. Progent's Citrix-certified engineers can help your company to evaluate the strategic advantages of Citrix technology and can help you plan, test, deploy, troubleshoot, and maintain Citrix virtualization platforms.

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    Altaro VM Backup provides small organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud environments and also enables cost-effective backup to Microsoft Azure Block Blob storage. Headline features include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as low as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular restore options for individual files and emails, extensive support for Windows CSV and VMware vCenter for handling larger environments, and support for Microsoft VSS technology to back up live virtual machines without downtime. Progent is a certified Altaro partner and can provide a broad array of consulting services to help you to design, install, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.

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    Progent's pricing policy is to charge for online service and on-premises visits by the minute. Consequently, you are charged exclusively for received support. Progent does not demand a more expensive rate for off-hours or priority service, and inside California or in areas where Progent provides on-premises service, Progent does not bill for travel time except for emergency support where on-site work is less than 4 hours. In addition, Progent imposes no startup charge and asks no monthly commitment for services provided during regular working hours. Many support firms impose substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity eliminates large invoices for fast solutions so you will not be tempted to permit simple problems to stay unaddressed.

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    Progent's certified wireless networking experts can assist organizations of any size to plan, deploy, administer and repair Cisco Aironet Wi-Fi access point solutions to achieve the throughput, coverage, capacity, scale, security compliance and ease of management required for seamless connectivity between wireless and wired networks. Progent offers efficient remote and onsite consulting services for both end-of-life and new-generation 802.11ac Aironet access points and Progent can assist you plan and maintain deployments of indoor and outdoor/industrial Aironet APs.

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    Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, optimizing and fixing Microsoft SCOM environments and can provide organizations of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also help you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to help you to remediate critical issues uncovered by Microsoft SCOM 2012.

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