To get fast remote assistance with network security issues, companies in Alpharetta Georgia have access to expert troubleshooting by contacting Progent's certified security professionals. Progent's online service staff is ready to offer effective and affordable help with security issues that threaten the viability of your information system. Progent's security consultants are premier to support environments powered by Microsoft, Linux, Apple macOS and OS X, Solaris, and major versions of UNIX. Progent's wide selection of consulting services addresses firewall configuration, email filtering and encryption, protected network design, and disaster recovery preparedness. Progent's support staff has been awarded the world's top security accreditations including GIAC and Information System Security Architecture Professional (ISSAP).

Progent provides remote security support services on a per-minute basis without minimum call duration and without extra fees for sign-up or off-hour service. By billing per minute and by delivering world-class help, Progent's billing policy keeps expenses under control and eliminates situations where quick solutions result in big expenses.

Our Network Has Been Hacked: What Should We Do?
Cybersecurity ConsultingIf your network is currently experiencing a security emergency, refer to Progent's Urgent Online Computer Help to see how to receive immediate aid. Progent has a team of veteran network security specialists who offer remote and onsite support that includes containment, mitigation, recovery, forensics, and hardening of your security profile to protect against future attacks.

For businesses that have prepared beforehand for an attack, the formal incident handling model promoted by GIAC (Global Information Assurance Certification) is Progent's approved method of handling a serious security attack.

Introduction to Security Expertise
Coordinating network protection plus staying ready for recovering vital information and systems after an attack demands an on-going program that entails an array of technologies and processes. Progent's certified experts can assist your business at any level in your attempt to protect your information network, from security audits to designing a comprehensive security program. Some areas covered by Progent's experts include Security Planning and Implementation, Data Restoration and Security Forensics, and Managed Protection from E-mail-Borne Spam and Viruses.

Planning and Implementing Secure Networks
Any company should have a thoroughly considered security strategy that includes both preventive and responsive elements. The proactive plan is a set of steps that works to minimize security gaps. The reactive plan defines procedures to assist IT personnel to assess the damage resulting from a breach, repair the damage, document the experience, and restore network activity as quickly as possible. Progent can show you how to incorporate protection into your business operations. Progent can set up auditing software, create and execute a safe IT infrastructure, and recommend procedures and policies to enhance the protection of your network. Progent's security experts are ready to help you to configure a firewall, deploy secure offsite access to email and information, and install an efficient VPN.

If your company is looking for an affordable option for outsourcing your network security administration, Progent's Round-the-clock Monitoring Services include automated online server monitoring and quick response to emergencies.

Hybrid Cloud Solutions
Progent can assist your company you to plan, implement, administer and repair enterprise hybrid cloud solutions that incorporate physical and cloud resources and that are compliant with government data security requirements. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)

Data Restoration and Security Forensics
Progent has expertise in recovering systems and computers that have been compromised, are in question, or have failed following a security breach. Progent can show you how to assess the damage caused by the attack, return your company to normal functions, and retrieve data compromised owing to the event. Progent's security engineers can also oversee a thorough forensic evaluation by going over activity logs and utilizing other proven forensics techniques. Progent's background with security problems reduces your off-air time and allows Progent to recommend effective ways to avoid or mitigate new assaults.

Ransomware Cleanup and Recovery Expertise
Progent can provide the help of proven ransomware recovery experts with the skills to restore a network that has suffered an attack by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock. For more information, visit ransomware removal and restoration consulting.

Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight family of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior machine learning technology to guard endpoint devices and servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to manage the entire malware attack progression including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and real-time system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection managed services offer affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge technologies incorporated within a single agent accessible from a unified control. Progent's data protection and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that addresses your company's unique requirements and that allows you prove compliance with legal and industry information protection standards. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent can also help your company to set up and test a backup and restore solution like ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

ProSight DPS: Managed Backup
ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup processes and enables fast recovery of critical files, apps and VMs that have become unavailable or damaged due to component failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can provide advanced expertise to set up ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical data. Learn more about ProSight Data Protection Services Managed Backup.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading data security companies to deliver centralized management and world-class protection for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. Email Guard's onsite security gateway device adds a further level of inspection for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall. For more information, visit Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the OS software, and the applications. Since the environment is virtualized, it can be moved immediately to an alternate hardware environment without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect information related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time spent looking for vital information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Learn more about ProSight IT Asset Management service.

Specialized Security Expertise Available from Progent
Progent's certified consultants can provide world-class expertise in key areas of network protection such as:

Information Risk Evaluation and Security Compliance Assessment
Progent offers experience with security evaluation software like Microsoft Baseline Security Analyzer and LANguard for performing a variety of comprehensive network tests to uncover potential security gaps. Progent has broad skills with these and similar utilities and can help your company to understand audit results and respond efficiently. Progent's certified security engineers also offer web software testing and can conduct thorough evaluation of enterprise-wide security to determine your organization's compliance with key global security standards including HIPAA, PCI, and ISO. Also, Progent can evaluate the strength of your wireless protection including stationary wireless appliances plus mobile devices. Get the details concerning Progent's Information Risk Evaluation and Security Compliance Assessment.

Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Consulting
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can deliver world-class consulting services for Cisco's entire range of security and Virtual Private Network (VPN) solutions including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module, protected broadband and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Read the details concerning Cisco Security, Virtual Private Network and Wireless Expertise.

Additional Firewall and Virtual Private Network (VPN) Consulting Services
In addition to supporting a wide array of security solutions available from Microsoft and Cisco, Progent offers companies of all sizes expert support for products from other popular firewall and Virtual Private Network (VPN) suppliers. Progent's engineers can provide:

Unannounced Penetration Checking Services
Unannounced penetration testing is a vital method for helping businesses to find out how exposed their networks are to real-world threats by showing how well network security policies and technologies hold up to planned but unannounced penetration efforts launched by veteran security specialists using advanced hacking methods. Read more details concerning Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Support Services
Certified Information Security Manager Engineers for Alpharetta GeorgiaCertified Information Security Manager (CISM) defines the basic skills and worldwide benchmarks of service that information security professionals are required to achieve. CISM provides business management the assurance that those who have been awarded their accreditation have the background and knowledge to provide efficient security administration and engineering services. Progent can provide a CISM-certified consultant to help your enterprise in key security disciplines such as information protection governance, risk management, information security process control, and crisis handling management.

Find out additional details about Progent's Certified Information Security Manager Security Consulting Assistance.

Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
CISSP Certified Network Security Specialists for Alpharetta GeorgiaProgent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have been awarded CISSP accreditation as a result of verified experience, extensive study, and formal testing. CISSP qualification recognizes expertise in a worldwide standard for IT security. ANSI has granted the CISSP credential accreditation in the field of IT security under ISO/IEC 17024. Fields of expertise included under CISSP include security administration practices, security design and test systems, connection control systems, applications development security, operations security, hardware security, encryption, telecommunications, network security, and business continuity planning.

Get the details about Progent's CISSP Consulting Services.

CISSP-ISSAP Certified Experts for Secure System Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Alpharetta GeorgiaProgent's ISSAP Certified cybersecurity consultants have earned ISSAP status as a result of rigorous examination and extensive experience. field experience with network security design. ISSAP security experts have in-depth understanding of access control mechanisms and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, BCP and DRP, and physical security integration. Progent's ISSAP-premier security specialists can assist your company with all phases of architecture security.

Read more information concerning Progent's ISSAP Accredited Secure IT Architecture Consulting Support.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
CISSP-ISSEP certified Cybersecurity ConsultantsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP network security consultant to help your organization to follow modern system security engineering theory and techniques in system development, review system security designs based on security engineering best practices, produce cohesive system designs that incorporate compliant cybersecurity features for all critical system functions, define efficient design and configuration strategies to provide protection for operations, perform in-depth risk analysis, and propose practical security solutions that balance your operational requirements with your organization's tolerance for risk.

Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

CISA Security Auditor Professional Expertise
Certified Information Systems Auditor Consultants for Alpharetta GeorgiaThe Certified Information Systems Auditor credential is an important qualification that indicates expertise in information system security audit and control. Accredited by the American National Standards Institute, the CISA credential has candidates pass an exhaustive examination administered by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified security consultant trained to help businesses in the fields of IS audit services, information technology enforcement, systems and infrastructure lifecycle, IT support, safeguarding information assets, and business continuity planning.

Find out additional details concerning Progent's Certified Information Systems Auditor Support Services.

CRISC Network Risk Management Consultants
CRISC-certified IT Risk Experts for Alpharetta GeorgiaThe Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to verify a consultant's skills to plan, deploy, and maintain information system control mechanisms to mitigate network risk. Progent offers the services of a CRISC-certified consultant to assist you to develop and execute a workplace continuity plan based on leading practices promoted by CRISC and geared to align with your organization's risk appetite, business goals, and budgetary guidelines. Progent's network risk mitigation services are a good fit the support provided by Progent's CISA-Certified consultants for objectively evaluating your IS management mechanisms and also with the services of Progent's CISM support professionals for implementing security policies and procedures.

Read additional information about Progent's CRISC-certified Network Risk Mitigation Support.

GIAC Support Expertise
Network Security Engineers with GIAC Certification for Alpharetta GeorgiaGlobal Information Assurance Certification was founded in 1999 to validate the skill of computer security engineers. GIAC's mission is to ensure that a certified professional possesses the knowledge needed to provide services in critical categories of system, information, and application program security. GIAC accreditations are recognized by businesses and government organizations throughout the world including United States National Security Agency (NSA). Progent offers the assistance of GIAC certified consultants for any of the network security disciplines addressed within GIAC accreditation programs including assessing security systems, incident response, traffic analysis, web services security, and SIEM solutions.

Read additional details concerning Progent's GIAC Information Assurance Services.

Contact Progent for Computer Security Help
If your company is situated in Alpharetta Georgia and you're looking for cybersecurity help, call Progent at 800-993-9400 or go to Contact Progent.

Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.

Onsite IT Consulting
Progent locations in Atlanta Metro Area

City Address Phone Link
Alpharetta 11175 Cicero Drive, Suite 100
Alpharetta, GA 30022
United States
(678) 436-8815 Alpharetta Network Support Services
Atlanta 235 Peachtree Street NE, Suite 400
Atlanta, GA 30303
United States
(404) 537-1318 Atlanta Network Support Services
Sandy Springs One Glenlake Parkway, Suite 650
Sandy Springs, GA 30328
United States
(678) 899-6420 Sandy Springs Network Support Services




An index of content::

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    Progent's team of application experts can provide in-depth support, custom development, deployment help, and webinar training for popular business applications covering vital areas including ERP and MRP, financials, management analytics, web commerce application development, and the Microsoft Office family of business productivity software. As a Microsoft Partner with years of background delivering high-level consulting support remotely, Progent can assist small businesses throughout the United States to avoid the lost productivity and fees related to travel and on-site visits without sacrificing the effectiveness of technical support.

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    Cisco's security and remote access solutions for small to medium sized companies offer a complete range of easy-to-administer security products to help you protect your wired and wireless information system. Cisco's VPN line includes routers and switches, firewalls, and VPN access concentrators. Progent's professional staff of consultants includes field-proven engineers with Cisco Certified Internetwork Expert (CCIE) and CCNP qualifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that align most closely with your business goals.

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    Mid-sized businesses can enjoy all the advantages of Microsoft System Center Operations Manager and have fast access to Progentís Microsoft and Cisco Premier network consulting experts. Thanks to Progent's affordably priced network support programs, mid-size organizations can select a basic co-sourcing package based on Microsoft System Center Operations Manager 2007 with network monitoring, automated alerts, comprehensive system analysis, Help Desk support, and remote service. For businesses with mission-critical applications who need non-stop networking, Progent can provide a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide mid-size company information systems enterprise-class availability, security and productivity.

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    Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and simplified restore capabilities for Microsoft environment. Data Protection Manager 2016 delivers application-aware protection for key platforms like Microsoft SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, supports virtual machines running on Hyper-V as well as VMware, and can use Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist businesses of any size to plan, deploy, administer, and repair a multi-site backup/recovery system powered by SCDPM 2016. Progent can help you to migrate from a previous release of Data Protection Manager or from an outdated system, and Progent can tune your DPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployments. Progent offers remote or onsite support and can provide as-needed guidance to help you through technical bottlenecks or deliver comprehensive project management or co-management services to help you finish your Data Protection Manager 2016 initiative on time and within your budget.

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    Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all delivered services. Unlike some independent consultants or small service organizations who offer minimal documentation or specifics of tasks done, each service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the support documentation sent by every consultant to each client. The discipline of documenting and organizing support records allows more effective service and avoids a slew of typical problems such as when a support customer is effectively held hostage to a consultant who wonít release the keys to the kingdom.

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    Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or small service organizations who provide minimal documentation or details of tasks done, each service delivered by Progent is accompanied by full documentation. Every Progent consultant has use of the service reports transmitted by each staff member to every client. The practice of detailing and organizing service records allows more effective service and avoids a slew of typical misfortunes such as when a service customer is effectively held hostage to a consultant who wonít release vital service information.

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    Progent's Microsoft-certified consultants can provide network support and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progentís consulting team can show you how to design, deploy, troubleshoot and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).

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    Progent's Microsoft-certified network engineers can assist your organization to assess the value of Microsoft Exchange 2010 for your company and can assist your IT staff to plan and carry out an efficient upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Exchange Server 2007 that will provide fast return on investment by increasing your productivity, lowering the cost of hardware and support, simplifying management, and consolidating your key communications technologies.

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    Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Apple and Microsoft certified consultants can help you install Microsoft Entourage and Exchange so your Mac users are able to work closely with colleagues who use Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to get and transmit email, examine the GAL, import addresses, sync up appointments, and alert people to meetings via your Exchange account. Progent will verify that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web Access are working. Progent also offers customized one-on-one Entourage training.

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    Progent's Microsoft-certified consultants can provide remote or onsite support to assist organizations of any size to design, deploy, administer, and troubleshoot a backup solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from older releases of SCDPM or from another backup platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent offers occasional help for fixing particularly challenging issues, or comprehensive project management services. Progent can also assist your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.

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    Dynamics GP/Great Plains 2010 accounting software is a full-featured business management and analytics solution that unifies data and operations across your company, interfaces seamlessly with other applications, and brings together workers, customers and suppliers unrestricted by time or place. Designed for small to mid-size businesses, MS Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide functionality for financials, analytics and reporting, project management, inventory and order processing, eCommerce, HRM, CRM, field force automation, manufacturing, retail, and online business services. Progent can show you how to set up and maintain a robust, secure server and network infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your business benefit from the full power of Microsoft Dynamics GP/Great Plains 2010.

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    Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange systems. This allows you to have some mailboxes located on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help you with any facet of planning, implementing and debugging your hybrid Office 365 network. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365 solution is carried out on schedule and on budget.

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    Progentís Microsoft-certified consultants can provide organizations of all sizes consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web-based technology for intelligently coordinating people, groups and data. SharePoint Server offers a central location for your workers or clients to connect to, organize, distribute and interact with useful information, documents, and applications and to communicate with other people. Microsoft SharePoint enables faster and better decisions, more effective access across groups and more economical business processes. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the knowledge theyíve created in a manner that makes data easy to find, download and apply. Progent's certified SharePoint experts can help you to support your current SharePoint environment or migrate to the current release of SharePoint.

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