To get immediate online assistance with computer security problems, companies in Alpharetta Georgia have access to world-class troubleshooting by contacting Progent's certified security professionals. Progent's online service staff is available to offer efficient and low-cost assistance with security problems that threaten the viability of your information system. Progent's accredited consultants are certified to provide help for systems based on Microsoft Windows, Linux, Apple macOS and OS X, and popular derivatives of UNIX. Progent can deliver world-class help for vital cybersecurity and recovery technologies such as AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), full system restore testing, immutable backup, and off-premises backup. Progent's wide range of consulting services addresses firewall configuration, email security, secure network infrastructure, and disaster recovery preparedness. Progent's technical support team has been awarded the industry's top security credentials including Certified Information Security Manager and Certified Information Systems Security Professional.

Progent provides online security support on a by-the-minute basis without minimum minutes and without extra fees for setup or after hours service. By billing per minute and by delivering top-level expertise, Progent's billing structure keeps expenses low and avoids scenarios where simple fixes turn into big bills.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a target network. For this reason, ransomware assaults are commonly launched on weekends and late at night, when support staff may take longer to become aware of a breach and are least able to mount a rapid and forceful defense. The more lateral progress ransomware can manage within a victim's network, the longer it will require to recover basic IT services and scrambled files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to help you to take the time-critical first steps in mitigating a ransomware assault by containing the malware. Progent's online ransomware engineers can help businesses to locate and isolate infected servers and endpoints and protect clean resources from being penetrated. If your system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Our Network Has Been Hacked: What Are We Supposed to Do Now?
Cybersecurity Consulting FirmIf your network is currently fighting a security crisis other than ransomware, go to Progent's Urgent Online Technical Support to learn how to receive fast assistance. Progent maintains a team of veteran cybersecurity experts who can provide remote and on-premises assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your cybersecurity posture to guard against future attacks.

For businesses that have prepared carefully for an attack, the step-by-step incident handling procedure outlined by GIAC is Progent's preferred method of responding to a serious security attack.

Introduction to Progent's Security Expertise
Coordinating network security plus planning for restoring vital data and functions after an attack demands a continual process that entails a variety of tools and processes. Progent's certified experts can support your organization at whatever level in your efforts to safeguard your IT network, from security audits to creating a comprehensive security strategy. Some areas supported by Progent's experts include Planning and Implementation, Information Recovery and Security Failure Analysis, and Outsourced Filtering of Email-Borne Spam and Viruses.

Designing and Building Secure Environments
Every business should have a thoroughly thought out security plan that incorporates both preventive and reactive activity. The pre-attack strategy is a set of steps that helps to minimize vulnerabilities. The post-attack plan defines activities to assist security personnel to assess the damage resulting from an attack, remediate the damage, record the experience, and revive network functions as soon as possible. Progent can show you how to incorporate security into your business operations. Progent can configure auditing utilities, create and execute a secure computer infrastructure, and recommend procedures and policies to enhance the protection of your computing environment. Progent's security professionals are available to assist you to configure a firewall, design safe online and mobile connectivity to email and information, and configure an effective virtual private network.

If you are looking for an affordable way for jobbing out your network security management, Progent's 24x7 Monitoring Services feature continual online server tracking and quick resolution of problems.

Hybrid Cloud Solutions
Progent can assist your IT team you to plan, implement, administer and repair enterprise hybrid cloud solutions that include local and cloud infrastructure and that are compliant with regulatory data security requirements. (Learn about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)

Data Recovery and Failure Analysis
Progent offers expertise in restoring networks and devices that have been hacked, are in question, or have failed as a result of a security penetration. Progent can show you how to determine the losses caused by the breach, restore ordinary functions, and recover information lost as a result of the attack. Progent's security specialists can also perform a thorough forensic analysis by going over activity logs and utilizing other proven forensics tools. Progent's background with security issues reduces your off-air time and permits Progent to propose efficient measures to avoid or contain new assaults.

Ransomware Removal and Recovery Expertise
Progent offers the services of seasoned ransomware recovery experts with the skills to rebuild an information system compromised by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or Locky. For more information, visit ransomware cleanup and recovery expertise.

Work-from-Home (WFH) Cybersecurity Solutions
Work-from-Home (WFH) staff members typically use their own computing devices and usually operate in a poorly secured physical environment. This multiplies their vulnerability to malware threats and requires judicious deployment of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, intensive end-user training, and the development of policies based on leading practices. Progent's veteran team of telecommuter solutions experts can help your business to plan, implement and maintain a compliant security solution that guards vital IT assets in environments that incorporate telecommuters.

Patch Management Services
Progent's support services for patch management provide organizations of all sizes a flexible and cost-effective solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT system. Besides optimizing the protection and reliability of your IT environment, Progent's patch management services free up time for your in-house IT staff to focus on line-of-business initiatives and tasks that deliver maximum business value from your information network. Find out more about Progent's patch management services.

Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric threat management stack that features computer learning algorithms and professional services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint agents can be loaded in minutes to defend endpoints against increasingly sophisticated cyberthreats including ransomware, familiar and brand-new malware, trojan viruses, hacking tools, memory exploits, script misuse, invasive macros, and living-off-the-land abuse. Progent is a SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne is invariably the first incident response software activated by Progent to provide control and visibility of a client's system in the first stages of a ransomware recovery emergency. For additional information, refer to Progent's SentinelOne-powered Extended Detection and Response (XDR) consulting.

Expertise with's NodeZero Pentest Products
NodeZero from is a cutting-edge penetration test (pentest) platform that supports continuous, simultaneous, programmable testing of your network so you can identify, rank, fix, and verify security weaknesses before malicious hackers can exploit them. Progent offers the support of a NodeZero Certified Operator who can assist you to deploy NodeZero to perform comprehensive pentests of your perimeter and your internal network in order to evaluate your present security profile. Progent can also help you to strengthen your network security and can help you to design and deploy a cohesive cybersecurity strategy that simplifies management and provides maximum protection for on-premises, cloud-based, and perimeter IT resources. To find out more information about Progent's threat assessment solutions powered by on NodeZero's PEN test platform, refer to Consulting Support for NodeZero's Penetration Test Products.

Stealth Penetration (PEN) Security Testing Services
Stealth intrusion checking is an important component of any comprehensive IT system security plan. Progent's security experts can perform extensive intrusion tests without the knowledge of your organization's in-house network support resources. Stealth penetration checking shows whether current security monitoring systems such as intrusion incident alerts and event log analysis are correctly set up and actively observed. Progent can provide ongoing automatic penetration testing to map your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and unsound product defaults can be combined by threat actors into the multi-vector attacks common to the latest strains of ransomware. Get additional information about Progent's Stealth PEN Assessment Consultants.

Progent's Fixed-price Managed Services for Information Security
Progent's low-cost ProSight series of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes SentinelOne's next generation behavior machine learning technology to guard endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily evade legacy signature-based anti-virus tools. ProSight ASM safeguards local and cloud-based resources and provides a single platform to manage the entire malware attack progression including blocking, detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies packaged within a single agent managed from a unified console. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP environment that meets your company's specific needs and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate attention. Progent can also help you to install and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

ProSight DPS: Managed Backup and Recovery
Progent has partnered with advanced backup/restore product vendors to create ProSight Data Protection Services (DPS), a portfolio of management offerings that provide backup-as-a-service. All ProSight DPS products manage and monitor your data backup operations and enable non-disruptive backup and rapid recovery of critical files, applications, system images, plus Hyper-V and VMware virtual machines. ProSight DPS helps your business protect against data loss resulting from equipment breakdown, natural calamities, fire, malware like ransomware, user error, ill-intentioned employees, or application bugs. Managed services in the ProSight DPS product line include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can assist you to identify which of these managed backup services are best suited for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top information security companies to deliver centralized management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a further level of inspection for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that stays within your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA services utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Google Android, and other personal devices. With Duo 2FA, when you log into a protected application and give your password you are asked to confirm your identity on a unit that only you possess and that is accessed using a different network channel. A wide selection of out-of-band devices can be utilized for this second means of ID validation including an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You can designate multiple verification devices. To learn more about ProSight Duo identity authentication services, go to Cisco Duo MFA two-factor authentication (2FA) services for telecommuters.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's network support professionals. With the ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Because the system is virtualized, it can be ported easily to an alternate hardware environment without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard information related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSL certificates or domains and warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of time spent trying to find vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you're planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it. Find out more about ProSight IT Asset Management service.

Special Security Expertise Offered by Progent
Progent's certified security engineers offer world-class expertise in key facets of computer security including:

Vulnerability Audits and Security Compliance Testing
Progent provides expertise with information risk evaluation utilities such as Microsoft Baseline Security Analyzer or LANguard from GFI for performing a variety of comprehensive network tests to identify potential security problems. Progent has extensive experience with testing utilities and can help your company to understand assessment reports and respond efficiently. Progent's security engineers also offer web software validation and can perform thorough evaluation of enterprise-wide security to determine your organization's compliance with key global security standards such as FISMA, PCI, and ISO. In addition, Progent can evaluate the strength of your wireless security including in-place wireless equipment plus mobile devices. Find out more information about Progent's Vulnerability Audits and Security Compliance Assessment.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Support
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can provide world-class technical support for Cisco's complete range of security and Virtual Private Network solutions including PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and IS routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Find out more information about Cisco Security, Virtual Private Network and Wireless Consulting.

Other Firewall and VPN Technologies
As well as being expert in a broad range of protection technologies from Microsoft and Cisco, Progent offers businesses of any size advanced consulting for products from other major firewall and Virtual Private Network (VPN) suppliers. Progent's engineers can provide:

Certified Information Security Manager Security Consulting Services
CISM Engineers for Alpharetta GeorgiaCISM identifies the fundamental skills and worldwide standards of service that computer security professionals are expected to master. It offers business management the confidence that consultants who have earned their accreditation possess the background and knowledge to provide effective security administration and consulting services. Progent can provide a CISM support professional to help your enterprise in critical security disciplines such as information protection governance, risk management, data protection program control, and incident response management.

Learn more information concerning Progent's Certified Information Security Manager Security Consulting Expertise.

Certified Information Systems Security Professionals (CISSP) Security Support Expertise
CISSP Premier System Security Professionals for Alpharetta GeorgiaProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity specialists who have earned CISSP status through verified experience, extensive study, and formal testing. CISSP Certification indicates mastery of a worldwide standard for information security. American National Standards Institute has given the CISSP credential official recognition in the field of IT security under ISO/IEC 17024. Areas of expertise covered under CISSP include cybersecurity administration procedures, security architecture and test systems, connection permission systems, applications development security, operations security, physical security, cryptography, telecommunications, network security, and disaster recovery planning.

Find out additional details about Progent's CISSP Consulting Services.

CISSP-ISSAP Certified Experts for Secure System Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Alpharetta GeorgiaProgent's ISSAP Certified cybersecurity experts have earned ISSAP status after thorough examination and significant hands-on work with network security architecture. ISSAP consultants possess comprehensive knowledge of access control mechanisms and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security specialists can assist your company with all aspects of secure network architecture.

Learn the details about Progent's ISSAP Accredited Secure Network Architecture Engineering Services.

CISSP-ISSEP Certified Cybersecurity Engineering Consultants
CISSP-ISSEP certified Cybersecurity ConsultantsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity expert to assist your enterprise to utilize current system security engineering theory and processes in system development, review system security designs based on security engineering leading practices, produce viable system designs that incorporate compliant security mechanisms for all critical system functions, define effective design strategies to provide operational security, perform comprehensive risk analysis, and propose practical cybersecurity models that balance your operational requirements with your company's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Professional Expertise
Certified Information Systems Auditor (CISA) Consultants for Alpharetta GeorgiaThe Certified Information Systems Auditor credential is a recognized achievement that represents expertise in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that candidates undergo a comprehensive test overseen by the ISACA professional group. Progent can provide the services of a CISA-Premier security audit professional able to help businesses in the fields of information systems audit process, IT enforcement, network assets and architecture planned useful life, IT support, safeguarding data resources, and disaster recovery planning.

Read additional information about Progent's Certified Information Systems Auditor (CISA) Support Services.

CRISC-certified Network Risk Mitigation Specialists
CRISC IT Risk Consultants for Alpharetta GeorgiaThe CRISC certification program was established by ISACA in 2010 to verify an IT professional's skills to design, implement, and maintain IS control mechanisms to reduce network risk. Progent can provide the expertise of a CRISC-certified engineer to help you to create and carry out a workplace continuity or disaster recovery plan that follows industry best practices promoted by CRISC and geared to match your organization's risk tolerance, business objectives, and budgetary guidelines. Progent's network risk mitigation services are a good fit the support available from Progent's CISA-Certified security engineers for impartially evaluating your IT management mechanisms and with the expertise of Progent's CISM experts for designing company-wide security policies and procedures.

Read additional information concerning Progent's CRISC Network Risk Management Support.

GIAC Professional Services
Network Security Consultants with Global Information Assurance Certification for Alpharetta GeorgiaGIAC was founded in 1999 to certify the skill of IT security experts. GIAC's goal is to make sure that a certified security consultant possesses the skills needed to deliver services in critical categories of network, information, and application security. GIAC accreditations are recognized by companies and institutions all over the world including United States NSA. Progent offers the support of certified security engineers for all of the network security capabilities addressed within GIAC certification topics such as auditing networks, security incident handling, intrusion detection, web-based application security, and SIEM solutions.

Find out additional details about Progent's GIAC Information Assurance Expertise.

Depend on Progent for Network Security Help
If your organization is located in Alpharetta Georgia and you want cybersecurity expertise, call Progent at 800-993-9400 or see Contact Progent.

Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.

Onsite IT Consulting
Progent locations in Atlanta Metro Area

City Address Phone Link
Alpharetta 11175 Cicero Drive, Suite 100
Alpharetta, GA 30022
United States
(678) 436-8815 Alpharetta Network Support Services
Atlanta 235 Peachtree Street NE, Suite 400
Atlanta, GA 30303
United States
(404) 537-1318 Atlanta Network Support Services
Sandy Springs One Glenlake Parkway, Suite 650
Sandy Springs, GA 30328
United States
(678) 899-6420 Sandy Springs Network Support Services

An index of content::

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    Progent's Computer Help Desk Outsourcing Services for desktop technical support are designed specifically for small businesses who need immediate access to a Help Desk Service Center with professional telephone support and effective escalation capability but who must work within a modest IT budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Secure Remote Access Support, System Evaluation, Problem Escalation, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Applications Recommendation and Integration.

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    Progent's ransomware experts can assist you to evaluate your ransomware defenses, remotely monitor and guard your IT environment, help with settlement negotiations with a hacker, and rebuild a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.

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    Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2007 migration plan that minimizes productivity downtime, simplifies ongoing service demands, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-location migrations, Progent has the knowledge and experience to finish your project quickly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and design offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server that are best aligned to your business needs.

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  • ProSight DPS ECHO Hybrid Cloud Backup Services IT Services
    ProSight ECHO Data Backup and Restore Services Engineer

    ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates your backup activities and allows fast restoration of vital data, apps and VMs that have become lost or damaged as a result of hardware failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can deliver advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, when necessary, can assist you to restore your critical data.

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    Professionals Ubiquiti UniFi Wave 2 WiFi access point

    Progent can provide fast access to the skills of seasoned Wi-Fi consultants who can assist you to assess the benefits of Ubiquiti UniFi wireless access points for your company and help you to design, install, maintain, and debug your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to help you to choose, provision, and position Ubiquiti UniFi Wi-Fi access points for optimal signal coverage and performance.

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