In addition to offering rapid access to high-level IT professionals and subject matter experts (SMEs) to assist Alpharetta, Georgia companies with discrete IT problems or longer-term initiatives, Progent offers short-term supplemental staffing to deal with more broadly defined assistance like desktop help, network management, and Call Center services. Temporary staffing makes it possible for organizations to respond to expected or unplanned peaks in demand for network personnel, which may be caused by situations such as company mergers, data center relocation, technology migration, paradigm shifts like work-from-home, disaster response, busy seasons, or new compliance requirements. Temporary IT staff augmentation can also fill gaps caused by the loss of full-time IT personnel because of scheduled vacations, illness, resignation, etc.

Advantages of Progent's Temporary Staff Augmentation Program
Progent's short-term supplemental staffing services offer organizations the ability to respond to surges in demand for IT personnel without being saddled with the expense and hassle that come with reviewing and hiring professional IT personnel and without the burden of increasing your permanent head count.

Important features of Progent's temporary staffing services include:

  • Fast availability of proven network professionals
  • Easy initiation, cessation, and re-engagement of services
  • Transparent augmentation of your in-house IT staff
  • Comprehensive documentation of services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled promptly
  • Close working relationship with a world-class, full-spectrum resource for network support
Progent's Shared Help Desk Service
Progent's co-managed Help Desk program is a specialized on-going staff expansion option that enables IT organizations to divide the responsibilities of Help Desk support transparently between their in-house IT personnel and Progent's nationwide pool of IT support experts. Working as a seamless supplement of your in-house Call Center, Progent's co-managed Call Center program is a collaborative service alternative based on by the leading group professional services tool for streamlining, service requests, ticketing, assigning responsibility, monitoring responses, and generating documentation.

Why Choose Progent?
Progent has 20 years of experience providing remote and on-premises network services for businesses across the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold advanced certifications including ISSAP, CISM, and GIAC. Find out more details about Progent's industry certifications.

Progent's Practice Areas for Alpharetta, Georgia Companies
Progent's nationwide team of certified engineers can deliver Alpharetta, Georgia organizations a broad array of remote technical guidance and debugging services. Areas of expertise offered under Progent's reseller program for IT service organizations include:

Contact Progent for Temporary Staff Augmentation for Alpharetta, Georgia Companies
To learn more details about Progent's short-term staff augmentation services for Alpharetta, Georgia organizations, call 800-993-9400 or visit Contact Progent.