Besides offering rapid access to guidance from top-tier IT consultants and subject matter experts to assist Alpharetta, Georgia companies with specific technical issues or strategic initiatives, Progent offers short-term staffing to deal with more broadly defined services such as desktop help, network management, and Help Desk services. Temporary staffing makes it possible for businesses to deal with anticipated or unplanned peaks in demand for IT personnel, which may be caused by situations like company mergers, site moves, technology migration, paradigm shifts like work-from-home, disaster recovery, busy seasons, or regulatory changes. Temporary IT staff augmentation can also cover gaps left by the loss of in-house staff members due to vacations, health issues, termination, etc.

Advantages of Progent's Temporary IT Staffing Program
Progent's temporary supplemental staffing services give businesses the versatility to react to increases in demand for network services without dealing with the expense and hassle associated with identifying and hiring reliable IT personnel and without the burden of increasing your full-time staff size.

Important aspects of Progent's temporary staff augmentation services include:

  • Rapid availability of reliable network professionals
  • Simple initiation, cessation, and re-engagement of services
  • Seamless extension of your full-time IT team
  • Comprehensive documentation of services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled promptly
  • Strong working relationship with a top-level, full-service resource for network support
Progent's Co-managed Help Desk Service
Progent's co-managed Help Desk service is a proven on-going staff augmentation option that allows IT organizations to divide the work of Help Desk Call Center support transparently between their in-house IT staff and Progent's extensive pool of IT support experts. Acting as a seamless extension of your in-house Call Center, Progent's shared Call Center program is a collaborative support solution based on by the leading group professional services (PSA) tool for streamlining, service requests, generating tickets, assigning responsibility, monitoring responses, and generating management reports.

Why Choose Progent?
Progent has 20 years of experience providing online and on-premises network expertise for businesses throughout the U.S. Progentís IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity experts have earned advanced certifications including ISSAP, CISA, and GIAC. Find out more about Progent's certifications.

Progent's Areas of Expertise for Alpharetta, Georgia Organizations
Progent's veteran roster of certified engineers offers Alpharetta, Georgia businesses a wide range of remote technical guidance and troubleshooting services. Practice areas offered under Progent's consulting program for IT service providers include:

Contact Progent for Temporary IT Staffing for Alpharetta, Georgia Companies
To find out more about Progent's short-term staffing services for Alpharetta, Georgia companies, call 800-993-9400 or visit Contact Progent.