In addition to providing fast contact with top-tier IT professionals and subject matter experts (SMEs) to help Alpharetta, Georgia businesses with discrete IT issues or longer-term projects, Progent can provide temporary staffing to deal with more broadly defined services like desktop help, network administration, and Help Desk call center response. On-demand staffing makes it possible for organizations to deal with planned or surprise surges in the need for network personnel, which may be caused by scenarios like company mergers, site moves, technology upgrades, business process changes like telecommuting, disaster recovery, busy seasons, or regulatory changes. Short-term staffing can also cover gaps resulting from the absence of in-house IT personnel due to vacations, illness, termination, etc.

Benefits of Progent's Temporary IT Staffing Services
Progent's temporary staffing services offer organizations the flexibility to respond to surges in requirements for IT personnel without dealing with the expense and hassle that come with reviewing and recruiting appropriate IT personnel and without the burden of increasing your permanent staff size.

Key aspects of Progent's short-term supplemental staffing services include:

  • Fast availability of seasoned IT professionals
  • Simple engagement, cessation, and resumption of services
  • Transparent extension of your full-time IT team
  • Comprehensive documentation of all services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled promptly
  • Close working relationship with a top-level, full-spectrum resource for IT expertise
Progent's Shared Center Program
Progent's co-managed Call Center service is a specialized on-going staff augmentation alternative that enables IT organizations to divide the work of Help Desk Call Center support transparently between their full-time network staff and Progent's extensive pool of IT support experts. Acting as a seamless extension of your in-house Help Desk, Progent's shared Call Center program is a joint service solution powered by the industry's leading group professional services tool for managing, service requests, ticketing, assigning ownership, monitoring responses, and generating management reports.

Why Choose Progent?
Progent has 20 years of experience providing online and on-premises IT services for organizations across the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts hold advanced certifications including CISSP-ISSAP, CISA, and GIAC. Learn more about Progent's certifications.

Progent's Areas of Expertise for Alpharetta, Georgia Companies
Progent's nationwide team of certified consultants and technical experts can deliver Alpharetta, Georgia organizations a wide range of remote technical guidance and debugging expertise. Areas of expertise offered under Progent's reseller program for IT service organizations include:

Contact Progent for Short-Term Staffing Services for Alpharetta, Georgia Organizations
To find out more details about Progent's temporary staffing services for Alpharetta, Georgia businesses, call 800-993-9400 or visit Contact Progent.