In addition to providing rapid access to guidance from top-tier IT consultants and subject matter experts (SMEs) to assist Alpharetta, Georgia organizations with discrete technical problems or strategic initiatives, Progent can provide temporary staff augmentation to deal with more broadly defined assistance such as PC help, network management, and Help Desk response. On-demand staffing can help businesses to respond to expected or unplanned increases in demand for network personnel, which may result from situations like company mergers, site relocation, technology migration, paradigm shifts like work-from-home, disaster response, busy seasons, or regulatory mandates. Short-term IT staff augmentation can also fill voids caused by the loss of full-time IT personnel due to vacations, health issues, termination, etc.

Advantages of Progent's Short-Term Staff Augmentation Services
Progent's short-term staff augmentation services give businesses the versatility to react to surges in requirements for network services without dealing with the costs and delays associated with identifying and hiring reliable IT help and without the risk of increasing your full-time head count.

Key features of Progent's short-term staffing services include:

  • Fast access to proven network pros
  • Easy initiation, termination, and resumption of services
  • Transparent augmentation of your full-time IT staff
  • Full reporting of all services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved fast
  • Close relationship with a world-class, full-service resource for network expertise
Progent's Shared Help Desk Program
Progent's co-managed Call Center program is a specialized flexible staff augmentation alternative that enables IT organizations to divide the responsibilities of Call Center support seamlessly between their internal IT personnel and Progent's nationwide pool of technical support specialists. Acting as a transparent extension of your in-house Call Center, Progent's shared Help Desk program is a collaborative support alternative powered by the industry's leading group professional services tool for streamlining, service calls, ticketing, assigning responsibility, monitoring responses, and producing management reports.

Why Choose Progent?
Progent has two decades of background providing remote and on-premises IT expertise for organizations across the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts hold advanced certifications including ISSAP, CISA, and GIAC. Learn more details about Progent's certifications.

Progent's Practice Areas for Alpharetta, Georgia Companies
Progent's nationwide roster of certified consultants and technical experts can deliver Alpharetta, Georgia organizations a wide array of online consulting and troubleshooting services. Areas of expertise covered under Progent's consulting program for network service providers include:

Contact Progent for Short-Term Staffing Services for Alpharetta, Georgia Organizations
To learn more about Progent's temporary staff augmentation services for Alpharetta, Georgia businesses, call 800-993-9400 or visit Contact Progent.