Besides providing fast contact with top-tier network consultants and subject matter experts to help Alpharetta, Georgia companies with discrete IT problems or strategic projects, Progent can provide temporary staff augmentation to deal with more broadly defined services such as desktop support, IT management, and Help Desk response. Short-term staffing can help businesses to respond to expected or unexpected surges in demand for network personnel, which may result from scenarios like mergers and acquisitions, data center moves, platform upgrades, business process changes like telecommuting, disaster response, busy seasons, or new compliance requirements. Short-term supplemental staffing can also fill voids resulting from the loss of in-house IT personnel because of vacations, illness, termination, etc.

Advantages of Progent's Short-Term Staffing Program
Progent's short-term staffing services give organizations the versatility to react to surges in demand for IT services without being saddled with the expense and delays associated with identifying and hiring reliable IT help and without the risk of adding to your full-time staff size.

Key features of Progent's short-term supplemental staffing services include:

  • Rapid availability of reliable IT pros
  • Easy engagement, termination, and resumption of services
  • Seamless extension of your in-house IT staff
  • Comprehensive documentation of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved promptly
  • Close working relationship with a world-class, full-spectrum source for network support
Progent's Shared Center Program
Progent's co-managed Call Center program is a proven flexible staff expansion alternative that allows IT organizations to divide the work of Help Desk support transparently between their full-time network personnel and Progent's nationwide team of technical support specialists. Acting as a transparent supplement of your full-time Call Center, Progent's co-managed Help Desk Call Center service is a collaborative support alternative based on by the leading group professional services (PSA) platform for streamlining, service calls, generating tickets, assigning ownership, tracking responses, and producing documentation.

Why Choose Progent?
Progent has 20 years of background providing online and on-premises IT expertise for businesses throughout the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity experts hold advanced certifications including CISSP, CISM, and CRISC. Find out more details about Progent's industry certifications.

Progent's Areas of Expertise for Alpharetta, Georgia Organizations
Progent's seasoned team of certified consultants and technical experts can provide Alpharetta, Georgia companies a wide range of remote consulting and debugging services. Areas of expertise covered under Progent's consulting program for network service organizations include:

Contact Progent for Temporary Staff Augmentation for Alpharetta, Georgia Companies
To learn more about Progent's temporary staff augmentation services for Alpharetta, Georgia businesses, call 800-993-9400 or visit Contact Progent.