Alpharetta Specialists
Temporary IT Staffing for IT Support Teams
Besides offering fast access to top-tier network professionals and subject matter experts to assist Alpharetta, Georgia organizations to resolve specific technical issues or longer-term initiatives, Progent offers temporary staff augmentation to deliver more broadly defined assistance like desktop help, network administration, and Help Desk services. Temporary staffing can help businesses to respond to planned or surprise surges in the need for IT personnel, which may result from situations like company mergers, site moves, platform upgrades, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or new regulations. Short-term supplemental staffing can also cover voids caused by the loss of in-house IT personnel due to vacations, health issues, termination, or other reasons.
Benefits of Progent's Temporary Staff Augmentation Services Progent's short-term staff augmentation services give businesses the flexibility to react to surges in requirements for network personnel without dealing with the costs and hassle that come with reviewing and hiring appropriate IT personnel and without the risk of increasing your permanent staff size.
Key features of Progent's temporary supplemental staffing services include:
- Rapid availability of reliable IT professionals
- Easy initiation, cessation, and resumption of services
- Seamless augmentation of your full-time network support team
- Full reporting of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved promptly
- Strong working relationship with a top-level, full-service resource for IT support
Progent's shared Help Desk service is a proven flexible staff expansion alternative that enables IT organizations to share the work of Call Center support transparently between their full-time network personnel and Progent's extensive team of technical support specialists. Acting as a transparent extension of your in-house Help Desk, Progent's shared Help Desk service is a joint support solution powered by the industry's leading group PSA tool for managing, service requests, ticketing, assigning ownership, tracking responses, and generating management reports.
Why Choose Progent?
Progent has two decades of background delivering remote and on-premises network expertise for organizations across the U.S. Progent’s engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance experts hold advanced certifications including CISSP, CISA, and GIAC. Learn more about Progent's industry certifications.
Progent's Practice Areas for Alpharetta, Georgia Companies
Progent's veteran team of certified consultants and technical experts offers Alpharetta, Georgia organizations a wide array of online technical guidance and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for network service firms include:
- Exchange 2019 Consulting
- Microsoft Exchange 2016 Migration
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Consulting
- AD Integration
- Office 365 Integration
- Dynamics GP (Great Plains) Customization
- Azure, Amazon AWS, Google Cloud Platform
- Online IT Troubleshooting
- Teleworker Support
- Cisco Network
- Juniper Expertise
- Cisco Routers Troubleshooting
- Security and Compliance Expertise
- Business Continuity Preparedness
- Penetration Testing
- Firewall Integration
- Help Desk Call Center Services
- Desktop Tech Support
- Data Center Support
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Automation
- Microsoft Access Development
- Virtual Server Automation
- Hyper-V Deployment
- VMware vSphere and vCenter Configuration
- Citrix XenApp Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iOS Support
- Smartphone Management
- iPhone Support
- Android Smartphone Management
- Ransomware Defense
- Data Backup/Restore Consulting
- Cisco VoIP Technology and Telepresence
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi Access Point Configuration
- WiFi Site Assessments
Contact Progent for Short-Term IT Staffing for Alpharetta, Georgia Organizations
To find out more about Progent's short-term supplemental staffing services for Alpharetta, Georgia organizations, call
An index of content::
Remote Citrix XenDesktop desktop virtualization Professional
Consultant Citrix Desktop Studio
For desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can help your company to plan a XenDesktop solution that improves the strategic impact of your information network; integrate XenDesktop software with your physical and virtual servers, end-user devices, and peripherals; upgrade your existing virtual desktop software to the latest versions of XenDesktop; and deliver comprehensive remote technical support. Progent can also instruct your IT staff to follow best practices to maintain XenDesktop efficiently.
Developing Phase: Pilots Support Companies
Microsoft Solutions Framework Project Methodology Software Consulting Firm
In performing IT tasks for corporate customers, Progent uses a phased approach driven by defined milestones in order to achieve financial, scheduling and engineering goals while minimizing business disruption. Progent's Enterprise Services Methodology follows industry project management standards based on the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, test models, design tuning, and professional deployment. All phases are documented to make available a comprehensive description of IT services delivered and to help in downstream system maintenance.
Network Architect Professionals
Network Architecture IT Consulting Services
For corporations with branches in or any region covered by Progent's consultants, Progent's Microsoft-Certified IT consulting experts and authorized Cisco system specialists can provide a variety of IT support services such as project management, Sarbanes Oxley compliance, office relocations, enterprise security, system design, local or remote branch office support, and technical support for data center hosting facilities. A Progent IT architect can show you how to plan a multi-site network that makes smart use of collocation services and Internet hosting sites. Progent’s Microsoft Premier engineers can help large enterprises design, integrate and support major rollouts of the latest versions of Microsoft products including Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s CCIE and Cisco Certified Network Professional consultants can help you deploy Cisco products for connection solutions that incorporate basic, high-speed, integrated, and wireless networking.
SQL Server Business Intelligence Support Outsourcing
Online Support Services SQL Server 2005
Progent’s Microsoft certified consultants can provide small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the speedy creation of enterprise-class business applications that offer your business a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and outside the firewall. In addition to providing expertise, maintenance and troubleshooting services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information system. Progent can also help you migrate from older versions of SQL Server to SQL Server 2005.
ProSight Email Guard Content Filtering Consultant
Professionals ProSight Email Guard Spam Filtering
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver centralized management and comprehensive security for your inbound and outbound email. The hybrid architecture of Email Guard integrates cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.
Temporary Desktop Support Staffing Remote Consulting
IT Services On Demand Staff Augmentation
Progent's temporary IT staffing services allow businesses to respond to sudden increases in demand for IT support personnel without dealing with the costs and hassle associated with identifying and recruiting experienced technical help and without increasing your permanent workforce.
SQL Server 2014 Cardinality Estimation IT Consulting
SQL Server 2014 Azure Backup Support Outsourcing
Microsoft SQL Server 2014 includes significant enhancements in key areas including speed, availability, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates transparently with all workloads including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite services including planning, deployment, administration, remediation, and application development expertise to enable organizations of any size to achieve maximum business value from their SQL Server 2014 deployment.
Network Consultants Meraki 802.11ac AP
Meraki MR34 Access Point Network Consultants
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco devices for unified management.
Security Contractor Juniper Junos Management
Juniper Junos Configuration Security Organization
Progent's Juniper Networks-authorized network engineer can assist you to design and deploy Juniper Firewall/VPN technology, optimize and support your network infrastructure, and migrate smoothly from discontinued equipment to current releases. Progent's Junos OS consultants can also offer support for Juniper's premier network operating system to help you to streamline the management and improve the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software productss and can help organizations maintain environments that include a mix of Juniper's software platforms.
CRISC Certified Risk and Information Systems Control Systems Engineer Consultants
CRISC Risk and Information Systems Control Engineer
Progent can provide the guidance of a CRISC-certified risk management consultant to assist your company to plan and deploy an enterprise risk management (ERM) strategy following best practices identified by CRISC and geared to match your organization's risk tolerance, business goals, and IT budget.
Exchange 2003 Server Upgrade Consultant Services
Expert Microsoft Certified Exchange Server 2003 Information Technology Consulting
Progent's expert support team can show you how to define and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that avoids network disruption, reduces long-term support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent has the background to finish your project quickly and affordably. Progent's Exchange Server 2003 help, troubleshooting, and consulting services include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2003 that are best aligned to your business needs.
Ubiquiti access point Specialists
Ubiquiti WiFi Consultant
Progent offers fast access to the expertise of seasoned wireless specialists who can assist organizations to determine the advantages of Ubiquiti UniFi wireless APs for your company and help you to plan, install, manage, and debug your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to choose, configure, and position UniFi wireless access points for optimal signal coverage and throughput.
SCCM Mobile Device Management Support
SCCM Boundary Groups Technical Support Services
System Center Configuration Manager automates application and device deployment at scale, streamlines compliance settings management, keeps track of network assets, protects against corporate data leakage, provides network health reporting, allows safe end-user self service, and offers a common control mechanism for managing multi-OS networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can help your organization with any facet of planning, implementing, operating and repairing a SCCM deployment for on-premises, cloud, or hybrid networks.
SCOM 2012 Fabric Monitoring Computer Consultant
Operations Manager Migration Support and Integration
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, enhancing and troubleshooting Microsoft SCOM environments and offer organizations of all sizes advanced remote or on-premises consulting services for SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also help you to install and set up SCOM 2012 management packs according to best practices for tracking network infrastructure and Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or onsite technical support to assist you to fix serious issues detected by System Center 2012 Operations Manager.
Consultant Services External Security Inventory
Network Security Scan Professional
Progent provides small businesses a pair of specially designed security evaluation packages that provide, at a preset fee, remotely administered inventory scans of your network security profile which are evaluated by professional information security specialists who assess the results of the scan, deliver objective summaries of your current security vulnerability, and make recommendations for enhancements. Progent has developed two complementary security evaluation packages for external and internal security testing that are priced to fit the restricted budgets of small companies while offering enterprise-class evaluations of your IT network's vulnerability to assault.
Microsoft System Center Operations Manager Consultant Services
Network Monitoring Troubleshooting
Remote continuous network monitoring, automated alarms, and actionable reports are vital to maintaining the health of your network and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced so far that businesses of any size can afford a degree of network stability that was previously limited to enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions available as low-cost services designed to assist your company to detect and resolve a most IT network problems before they get big enough to impact your business.
Entourage Technical Support Services
Engineer Entourage and Exchange
Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft certified experts can help you install Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with teammates who use Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac systems can coexist, allowing Mac users to get and send messages, examine the Exchange global address list, copy addresses, sync up calendars, and alert people to conferences via your Microsoft Exchange account. Progent will verify that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide specialized onsite Entourage training.
VMware VCDX certified Consultant Services
Services VMware VirtualCenter
Progent can provide the assistance of a certified VMware VCDX expert to help your organization plan, deploy, administer and troubleshoot VMware vSphere-powered virtualization ecosystem for local datacenters, cloud environments, or hybrid cloud systems. Progent offers world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and business continuity. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud Suite used for managing private and public cloud and hybrid cloud environments that deliver maximum uptime, data security, and disaster recovery.
Onsite Technical Support Cisco ASA and VMware
24x7x365 Firesight Troubleshooting
Progent's Cisco-certified CCIE network experts can help you to manage your legacy PIX 500 or ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, optimize, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Award Winning Cisco Redundant Internet Specialists
Network Load Balance Network Consulting
Progent’s high availability network experts provide non-stop computing support, disaster recovery services, system load balancing, high-availability interoffice access, 24x7 Internet architecture design, 24x7 data center support, and other 24x7 networking services to show your organization design a 24x7 network for line-of-business applications. Progent has the knowledge and experience to develop affordable, fault-tolerant networks by deploying the evolving suite of Microsoft Windows Cluster servers such as Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco authorized consultants can show you how to you design a fault tolerant mutli-site network with a fully redundant Internet interface and intelligent system load balancing.
Open Now ProSight domain expiration management Consulting Services
Immediate IT asset documentation management Services
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard information related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted about impending expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can eliminate up to half of the time spent looking for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you’re planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it.
Consultant Services Exchange 2016 Migration
Exchange 2016 Mailbox migration Support Services
Progent can assist you in any and all facets of your upgrade to Exchange 2016 such as designing high availability infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your VMs, databases and logs; configuring HLB for high-availability CAS services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.
Altaro VM Backup Scheduling Remote Technical Support
Altaro VM Backup and vCenter On-site Support
Altaro VM Backup software provides small businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also supports cost-effective cloud backup to Microsoft Azure storage. Headline capabilities include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as little as five minutes for minimizing your Recovery Point Objective, military-grade encryption, item-level recovery options for specific files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for vCenter for handling large-scale environments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is an Altaro partner and can provide a broad array of consulting services to help you to design, deploy, manage and troubleshoot a backup/restore solution based on Altaro VM Backup.
Juniper SSL VPN Router Cybersecurity Firms
Juniper SA2500 SSL VPN Computer Security Specialist
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
