Besides offering fast access to top-tier network consultants and subject matter experts to help Alpharetta, Georgia organizations with discrete technical problems or strategic projects, Progent offers temporary staff augmentation to deliver more generalized services like PC help, IT management, and Help Desk call center services. Temporary staffing can help businesses to respond to expected or unexpected peaks in the need for network personnel, which may result from situations like company mergers, site moves, technology upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or new regulations. Short-term staffing can also cover voids left by the absence of in-house IT personnel due to scheduled vacations, illness, termination, etc.
Benefits of Progent's Temporary Staff Augmentation Program
Progent's temporary supplemental staffing services offer businesses the versatility to respond to surges in requirements for IT services without being saddled with the expense and delays associated with identifying and recruiting reliable technical personnel and without the burden of adding to your in-house staff size.
Important aspects of Progent's short-term staff augmentation services include:
Progent's Co-managed Center Program
- Fast access to reliable IT pros
- Simple engagement, cessation, and resumption of services
- Seamless augmentation of your in-house network support staff
- Comprehensive documentation of services performed
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved promptly
- Strong relationship with a top-level, full-service resource for network support
Progent's shared Call Center service is a specialized on-going staff expansion option that enables IT organizations to share the work of Call Center support seamlessly between their internal IT staff and Progent's nationwide pool of IT support experts. Working as a seamless extension of your in-house Help Desk, Progent's shared Call Center program is a joint service solution powered by the leading shared PSA platform for managing, service requests, generating tickets, assigning responsibility, tracking responses, and producing documentation.
Why Choose Progent?
Progent has two decades of background providing online and onsite network expertise for organizations across the U.S. Progentís engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity experts hold advanced certifications including CISSP, CISM, and CRISC. Learn more about Progent's industry certifications.
Progent's Practice Areas for Alpharetta, Georgia Companies
Progent's seasoned team of certified engineers can provide Alpharetta, Georgia businesses a broad range of remote consulting and debugging services. Areas of expertise offered under Progent's consulting program for network service organizations include:
Contact Progent for Short-Term IT Staffing for Alpharetta, Georgia Companies
To learn more about Progent's short-term staffing services for Alpharetta, Georgia organizations, call 800-993-9400 or visit Contact Progent.