In addition to providing rapid contact with high-level network professionals and subject matter experts to help Alpharetta, Georgia organizations to resolve discrete IT problems or longer-term projects, Progent offers short-term staffing to deliver more generalized services such as desktop help, network management, and Call Center services. Short-term staffing can help businesses to deal with anticipated or surprise surges in demand for network personnel, which may result from scenarios like company mergers, data center relocation, platform upgrades, business process changes like telecommuting, disaster response, busy seasons, or new compliance requirements. Short-term staffing can also fill gaps left by the loss of in-house staff members because of vacations, illness, resignation, or other reasons.

Advantages of Progent's Temporary Staffing Program
Progent's short-term supplemental staffing services offer organizations the ability to react to surges in requirements for network personnel without dealing with the expense and delays that come with identifying and recruiting reliable technical help and without the burden of adding to your permanent staff size.

Key features of Progent's short-term supplemental staffing services include:

  • Fast availability of reliable IT pros
  • Simple initiation, cessation, and resumption of services
  • Transparent augmentation of your full-time network support team
  • Full reporting of services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled promptly
  • Close relationship with a world-class, full-service resource for IT support
Progent's Shared Center Program
Progent's co-managed Help Desk Call Center program is a proven on-going staff augmentation alternative that allows IT groups to share the responsibilities of Call Center support seamlessly between their internal IT staff and Progent's extensive pool of IT support specialists. Acting as a seamless supplement of your in-house Help Desk, Progent's co-managed Help Desk program is a collaborative service solution powered by the industry's leading group professional services tool for managing, service requests, ticketing, assigning responsibility, tracking responses, and producing documentation.

Why Choose Progent?
Progent has 20 years of background providing online and onsite IT services for organizations of all sizes throughout the U.S. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts have earned advanced certifications including CISSP-ISSAP, CISM, and CRISC. Learn more about Progent's industry certifications.

Progent's Areas of Expertise for Alpharetta, Georgia Organizations
Progent's nationwide roster of certified consultants can deliver Alpharetta, Georgia organizations a wide array of online consulting and troubleshooting expertise. Areas of expertise covered under Progent's consulting program for IT service organizations include:

Contact Progent for Temporary IT Staffing for Alpharetta, Georgia Companies
To learn more about Progent's temporary supplemental staffing services for Alpharetta, Georgia businesses, call 800-993-9400 or visit Contact Progent.