Fast and Affordable Online Support for Alpharetta Georgia Networks
Urgent Phone Technical Support for Alpharetta NetworksFor organizations located in Alpharetta Georgia, Progent offers remote help for computer systems powered by Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier consulting experts have delivered online troubleshooting to companies in every state in the United States. (Check out recommendations from Progent's customers.) In addition, Progent offers the expertise of Cisco CCIE network specialists to handle challenging infrastructure issues, plus the assistance of CISSP-qualified security experts to help with advanced security architecture and troubleshooting issues.

Progent's online support engineers provide excellent value due to the fact that they have the real-world experience and are equipped with the sophisticated technology needed to solve most information system problems rapidly. Efficient support lowers direct expenses since service calls use up minimal chargeable minutes. Remote help also eliminates the expense of sending an engineer to your location. Your organization benefits even more with indirect expenses by minimizing or avoiding network downtime and related costs due to business discontinuity, upset customers and vendors, idle workers, and distracted management. Progent's advanced remote consulting know-how is particularly helpful in environments that depend on public clouds for critical network infrastructure or software like Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud, or where onsite IT support may not be useful.

Progent's pricing model for online help is structured to leverage your network support dollar. Progent charges on a per-minute basis for telephone-based assistance, so you are charged only for the services that you receive. Unlike many online service organizations, Progent imposes no startup surcharge or minimum fees. Progent's per-minute billing unit and simple policy for billing eliminate scenarios where speedy. minor solutions manage to end up as major tabs. Progent's penchant for disposing of problems quickly means you spends less cash.

Progent's Remote Consulting and Technical Support Services
Over time, Progent has refined an array of customized tools and field-proven processes that ensure the highest degree of efficiency for remote technical support and troubleshooting for computer networks of any size. Progent provides protected VPN support for gateways from multiple popular sources including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access permits the staff of Progent's Technical Response Center to interface to your company's system remotely without violating corporate security.

Progent's powerful customer support database system maintains comprehensive histories for all support that Progent's customers have received. Progent's team service personnel have access to the history of all help delivered to each Progent customer by any consultant. This archive of issues and solutions is stored as a quickly exploitable support knowledge base that allows Progent's online technical experts to share their experiences company-wide to make sure that the effectiveness of Progent's support improves daily. Progent's high-level accreditations and close associations with key vendors such as Cisco and Microsoft open up other extensive technical knowledge bases and allow quick response from manufacturers' internal engineering staff so Progent's online consulting experts can determine the best solutions in the least time.

Online support available from Progent to clients in Alpharetta Georgia include:

ProSight Flat-rate IT Services for Small and Medium Size Organizations
Progent provides a family of low-cost, fixed-price managed services designed to allow small and medium-size businesses to utilize the same best-of-breed IT solutions used by some of the industry's leading corporations. Progent's ProSight line of network management outsourcing services covers all critical areas of modern networking including email content filtering, threat defense based on machine leaning, automated backup and disaster recovery, network infrastructure management, VM hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that utilizes SentinelOne's cutting edge behavior analysis tools to defend endpoints and physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily evade legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to manage the complete threat progression including filtering, detection, containment, remediation, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers firewall protection, penetration alerts, device management, and web filtering through cutting-edge tools incorporated within a single agent managed from a unified console. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that addresses your company's unique needs and that helps you achieve and demonstrate compliance with government and industry information protection regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent action. Progent can also assist your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has worked with leading backup product companies to produce ProSight Data Protection Services (DPS), a family of subscription-based management offerings that provide backup-as-a-service (BaaS). ProSight DPS products automate and monitor your backup processes and enable non-disruptive backup and rapid recovery of important files, apps, images, plus Hyper-V and VMware virtual machines. ProSight DPS helps you avoid data loss caused by hardware breakdown, natural disasters, fire, malware such as ransomware, user error, ill-intentioned insiders, or application glitches. Managed services in the ProSight DPS portfolio include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda purpose-built storage, and ProSight MSP360 Hybrid Backup. Your Progent expert can help you to identify which of these fully managed backup services are most appropriate for your network.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's managed services for patch management offer businesses of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your dynamic IT network. Besides optimizing the security and functionality of your computer environment, Progent's software/firmware update management services free up time for your in-house IT team to concentrate on line-of-business projects and activities that deliver maximum business value from your information network. Find out more about Progent's patch management support services.

  • ProSight Duo Multi-Factor Authentication: ID Confirmation, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo authentication service plans utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Android, and other personal devices. Using 2FA, whenever you sign into a protected application and give your password you are requested to verify who you are on a device that only you possess and that uses a different network channel. A broad range of devices can be used as this second means of ID validation such as an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can register multiple validation devices. For more information about ProSight Duo identity validation services, see Cisco Duo MFA two-factor authentication services for access security.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is an expanding family of real-time reporting tools created to work with the industry's leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to highlight and contextualize critical issues such as inconsistent support follow-through or endpoints with missing patches. By identifying ticketing or network health problems clearly and in near-real time, ProSight Reporting improves productivity, reduces management overhead, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading data security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway device adds a further level of analysis for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller organizations to map out, track, reconfigure and troubleshoot their connectivity appliances such as routers, firewalls, and load balancers plus servers, printers, client computers and other devices. Using cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are always current, copies and displays the configuration of almost all devices on your network, monitors performance, and sends alerts when problems are detected. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, locating devices that require critical software patches, or resolving performance problems. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your IT system running at peak levels by tracking the health of vital computers that power your business network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management staff and your Progent engineering consultant so that all potential issues can be resolved before they have a chance to disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the applications. Since the environment is virtualized, it can be moved immediately to an alternate hardware solution without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect data related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can save as much as 50% of time wasted searching for critical information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to get an unbiased evaluation of the health of their information system. Based on a selection of the top remote monitoring and management tools available, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how well the configuration of your core network devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits like a more manageable Active Directory (AD) environment. Both also come with a year of cutting-edge remote network monitoring and management. Benefits can include easier network management, improved compliance with government and industry security standards, more efficient utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and higher availability. Learn more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your company's preparedness to block or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to gather information concerning your existing cybersecurity posture and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy a cost-effective security and backup/recovery system that meets your business needs. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.

Additional Support Services Available from Progent
Progent can provide the skills of world-class online consulting professionals for contract IT projects. Billing rates for longer-term development or consulting projects are set according to the level of expertise of the consultants assigned. Progent's background in these important areas of computer technology allows clients to complete major projects within budget and on time. Progent's special online consulting solutions include:

  • Help Desk Call Center Expertise
    Progent's Help Desk Call Center programs for businesses with networks that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products include comprehensive Call Center services, co-managed Helpdesk services, and Call Center consulting. Progent's Standard Help Desk Services offer small businesses a complete solution that handles all facets of remote desktop support from initial requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Progent offers help desk services at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers the additional option of rapid on-demand escalation to subject matter experts to resolve challenging problems.

    Progent's Help Desk sharing services allow your IT organization to share responsibilities for Help Desk services seamlessly between your IT staff and Progent's large roster of seasoned technical support technicians and matter experts (SMEs). Progent's shared Help Desk service is an advanced service desk solution built around the leading professional services automation (PSA) tool for handling service requests, ticketing, responsibility, status tracking, and reporting.

    Progent's Help Desk staff of seasoned information technology consultants gives your clients in Alpharetta Georgia fast access to an efficient network service group with substantial background offering telephone-based consulting and remote diagnostics for computer environments powered by Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux components. Progent's concentration is to give the Call Center the reputation as a major enabler of company efficiency, and Progent's policy is to resolve rather than merely record technical problems.

  • Business Applications Support: Education, Custom Programming, and Problem Solving
    Progent's Applications Consulting Team provides phone-based advanced engineering expertise and education in key application areas such as ERP, MRP, accounting system customization, and CRM. Progent also offers consulting, customization, and education for popular Microsoft business applications such as Microsoft CRM, Project, Microsoft 365 Word, and Microsoft 365 Excel. To find out more information about Progent's expertise, customization, and education services, refer to Progent's Business Application Experts Services.

  • Unified and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center unifies and automates the administration of hybrid cloud environments through comprehensive integration with Windows Server 2022, Windows 10 and Windows 11; seamless integration of mixed-OS networks that incorporate Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center consulting experts can provide world-class online and onsite expertise for all elements of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to design and configure a new deployment of System Center2, expand or optimize an existing one, migrate efficiently from a prior release of System Center, or troubleshoot your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent offers businesses in Alpharetta Georgia online IT infrastructure monitoring by providing System Center Operations Manager (SCOM) consulting. Progent can configure SCOM for your business so that your IT maintenance is proactive and automated. By exposing possible issues before they result in full-scale emergencies, proactive monitoring can ward off disruptive and expensive information system crises. Progent can also provide help with system monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or macOS and OS X environments, Microsoft networks, or systems powered by a variety of operating systems.
How Your Alpharetta Company Can Contact Progent's Online Service Professionals
To contact Progent about urgent remote help with Microsoft, macOS and OS X, or Linux computer systems, visit Progent's Urgent Phone-Based Help, phone 1-800-993-9400, or see Contact Progent. For businesses and startups in Alpharetta Georgia, Progent's phone-based network support engineers are ready to provide professional and cost-effective system help the moment your company needs it. Over 20 years of providing online tech support has earned Microsoft Partner status for Progent's consulting experts and has allowed Progent to acquire high-end troubleshooting skills and to fine tune remote connectivity tools to repair computer problems rapidly while eliminating the expense and lost productivity associated with on-premises support visits.

Even if your Alpharetta organization relies on a regular freelance consultant or maintains a full time IT staff that can deal with the majority of computer issues, Progent's Microsoft certified engineers can offer a convenient and seamless remote extension of your on-site resources in cases when your usual IT support personnel either lack the bandwidth or the experience to address sudden network emergencies or particularly complicated integration problems.

Details of Progent's Remote Network Services for Alpharetta Georgia
Progent's phone help, Internet-based repair, network security expertise, and network management services give companies in Alpharetta Georgia unparalleled leverage for your IT budget. Whether you need occasional phone help and remote network repair or ongoing Help Desk call center support and network management, Progent's professionals can deliver your organization world class IT support while permitting you to avoid the cost and hassle of running a large in-house IT staff. Key features of Progent's National Remote Support program include:

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's number of employees, range of IT knowledge, refined support software, and familiarity with corporate IT allow businesses to avoid the pitfalls associated with excessive dependence on smaller service organizations, independent freelance service providers, or over-stretched in-house resources.

Progent stands out by providing:

  • Best Practices
    Progent's staff of Microsoft and Cisco Certified experts average more than a decade of real-world professional background, in the trenches of IT service, performing a broad range of technical tasks for an extensive mix of customers. Every Progent support professional shares a proven collection of personal best practices which are combined into company-wide best practices training that Progent instills in its support team. This ensures that you get not only world-class technical capability, but also a support engineer with field-tested methods for using technical knowledge to solve real-world IT problems rapidly.

  • Value Pricing
    Progent's pricing policy is to charge for online service and on-site help by the minute. Consequently, you are billed just for received support. Progent does not demand a higher rate for off-hours or emergency support, and inside California or in areas where Progent offers on-site support, Progent does not charge for travel time except for emergency calls where on-site work is less than four hours. Also, Progent imposes no service activation charge and asks no monthly commitment for services provided during regular working hours. Many support organizations impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids large bills for quick repairs so you won't be tempted to permit minor problems to stay unaddressed.

  • Complete Records of IT Services
    Progent has developed a comprehensive service reporting system that stores and organizes complete documentation for all billed support activities. Unlike many freelance consultants or small service firms who provide scant documentation or details of services performed, every service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the service documentation sent by each staff member to each customer. The discipline of detailing and archiving service activity allows more effective service and eliminates a variety of common problems such as when a support client is effectively held hostage to a consultant who won't let go of the keys to the kingdom.

  • Automated Network Monitoring with Microsoft Operations Manager
    Progent is one of the only IT service firms to provide round-the-clock network monitoring services powered by Microsoft System Center Operations Manager. Microsoft Operations Manager causes your computer support to be anticipatory rather than reactive. By revealing potential issues before they result in lost productivity, network monitoring can keep your information network from stressful and expensive service losses.
How Does Our Company Begin Getting Remote Technical Help from Progent?
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network support, visit Immediate Network Support.

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    Progent can provide the support of Microsoft-certified engineers and experienced software developers, DBAs, project management experts, Cisco-certified network architects, business continuity planning specialists, and certified data security consultants to help you to evaluate the potential advantages of Microsoft SQL Server 2012 for your business, install pilot environments at your site or at Progent's test lab, design and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS platforms, and define a cost-effective and secure IT infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.

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    Progent can assist your business in all phases of your upgrade to Microsoft Exchange 2016 such as designing HA infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your VMs, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.

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    Progent's professionals provide expertise in multiple disciplines relevant to mobile networking such as system architecture, wireless data synchronization, wireless protection, mobile e-mail, Windows Mobile, Research in Motion Blackberry, and mobile application development. Progent's Microsoft and Cisco certified experts can save your business time and expense by using their wireless background to help you select and integrate mobile access solutions that fit the needs of your company. Progent can also optimize your IT infrastructure so that mobile appliances perform better.

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    Windows 7 Security Consultant Services

    Progent's Microsoft certified consultants can assist you to pilot Microsoft Windows 7 to confirm application and driver compatibility and to determine its performance and stability working with your applications. Progent's consultants can also help you to assess the potential business benefits of moving to Windows 7. If Windows 7 makes sense for your business strategy, Progent can help your IT organization to plan and implement a non-disruptive migration to Microsoft Windows 7 from a your current release of Windows.

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    Progent's certified Internet Security and Acceleration Server consulting experts have long experience configuring Microsoft ISA Server-based security installations for IT networks with multiple sites, mobile workers, and mission-critical web applications. Progent's ISA Firewall consultants can assist your company in designing and implementing a configuration of ISA Server 2000 or ISA 2004 Server that supports your information protection requirements without overly restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Online Troubleshooting Exchange 2016 Upgrade

    Progent can help your business in all phases of your upgrade to Microsoft Exchange 2016 such as designing HA architecture for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your VMs, mailbox databases and log files; setting up hardware load balancing for high-availability CAS services; designing, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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  • Expert Microsoft Certified Windows Server 2016 PowerShell Network Consultant Windows Server 2016 PowerShell Integration Services
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    Progent can help small and medium-size organizations to deploy IP voice technology to provide their teleworkers the benefit of virtual extensions of the corporate phone infrastructure.

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  • 24-Hour Technical Consultant Hornetsecurity Altaro VM Backup Local
    Remote Consulting Altaro VM Backup Encryption

    Altaro VM Backup software from Hornetsecurity provides small organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also enables cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or on-premises consulting services to assist you to design, install, manage and troubleshoot a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup technology.

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    Progent's qualified cybersecurity experts can provide security assessments of company-wide security to validate your company's cybersecurity profile compliance with important industry cybersecurity standards. Progent can provide ongoing managed services for security monitoring, on-demand network-wide security audits, and focused security assessments for specific areas of cybersecurity like endpoints or cloud applications. Progent's accredited security engineers can also run extensive information security tests to evaluate your organization's compliance with important international security standards such as FISMA, NIST, and ISO 17799.

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  • Les Kent has a 35-year track record of successful technology integration, business management, marketing, and operations. He has shown a talent for developing sophisticated information technology solutions in his roles as as a network designer, application developer, project manager, implementation consultant, and problem solver for small businesses, new ventures, and global corporations.

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    For desktop virtualization, Progent can provide the support of a Citrix-certified XenDesktop consultant who can assist your company to plan a XenDesktop environment that improves the strategic impact of your IT network; configure XenDesktop software with your physical and virtual servers, user devices, and peripherals; migrate your existing virtual desktop software to current releases of XenDesktop; and provide comprehensive remote troubleshooting. Progent can also train your network managers to adhere to industry leading practices to maintain your XenDesktop solution effectively.

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  • Immediate Small Business Technical Support Organizations Cisco and Microsoft Certified Computer Companies Small Office
  • Integration Services Microsoft 365 PST migration Microsoft 365 Portal Online Technical Support
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    Progent's Cisco CCIE-certified Wi-Fi infrastructure experts can provide online or onsite integration and troubleshooting services to assist your organization to design, implement, update, optimize, administer and debug Aironet wireless AP deployments of any scale or architecture. Progent's Cisco wireless controller experts can also help you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is easy to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi APs to work with your specific workplace layout, building structure, and anticipated workloads.

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    Progent offers special network security service bundles designed to deliver larger institutions an objective and comprehensive security assessment from a team of certified security engineers. All Progent's network security assessment bundles incorporate a collection of services including network scans from inside and from beyond the network firewall, professional analysis of captured data by accredited security consultants, creation of a report explaining the findings, plus an interactive high-level executive summary and an in-depth live review for in-house IT administrators.

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    Our Experts Group offers support in important fields that include Apple OS networking and programs; Support for Linux-based, UNIX-based, and Sun environments; MRP, Enterprise Resource Planning, or CRM consulting; Strategic and specialized application support; Chief Information Officer, management information analyst, and project logistics outsourcing; Special program development and deployment; Web site, electronic business, Electronic Data Interchange, and client portal design and deployment; Database support and efficiency consulting; Business intelligence expertise; and Telecommunications architecture consulting.

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    Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that improves cloud readiness, works with popular smart phones and tablets, permits single login with Microsoft Azure AD, and strengthens security. Microsoft Dynamics 2015 R2 also simplifies reporting, includes new Workflows, extends the Web Client, and delivers over 100 improvements to its library of applications. Progent's Microsoft-certified consultants have the broad knowledge and experience to address the critical technical and business issues associated with upgrading to Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will maximize the business value of your investment in this powerful platform.

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    Progent can help small and medium-size companies to configure and troubleshoot conferencing technology to allow their at-home workers to interact effectively with colleagues and customers.

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    Progent's ransomware experts can assist your business to assess your ransomware vulnerability, monitor and protect your network, help with negotiating a settlement with a hacker, and reconstruct a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.

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  • Infor SyteLine CloudSuite Data Migration Consulting
    Infor SyteLine CloudSuite Document Automation Consultant Services

    Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates more than 25 years of experience helping manufacturing and service companies to simplify complex supply chains and improve the efficiency of critical business processes in order to bring products to market quickly and meet customer schedules consistently. Progent can provide the expertise of an ERP consultant with over 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent offers online or onsite services that can range from occasional advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Amazon AWS integration, training, and DBA services.

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    Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a large campus or a multi-site enterprise. Progent can also assist clients to incorporate other Cisco devices for streamlined management.

  • Suse Linux Support and Integration Colbolt Linux Network Consultants
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  • System Center 2016 Configuration Manager Remote Technical Support 24/7/365 System Center 2016 and Windows 10 Integration Configuration
  • Technical Consultant SharePoint Server 2019 Microsoft SharePoint Server Remote Support Alpharetta
  • Technology Consulting Services Microsoft 365 Integration Microsoft 365 OneDrive Integration Technical Support Services
  • Telecommute Jobs MCSE Consultant MCSE Consulting Contractor Job Cupertino, CA
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  • Top Quality ASA 5500-X Firewall with Firepower Technical Support IT Consulting Cisco Firepower 9300 Series Firewalls
  • Top Quality Information Risk Assessment Specialist Information Risk Evaluation Consulting
  • Top Ranked Microsoft Certified Partner Windows 8.1 Wireless Remote Support 24/7/365 Computer Engineer Windows 8.1 Backup and Restore
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  • Linux Network Monitoring Online Support
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    Network monitoring commonly consists of tracking a network's resource usage to help uncover data traffic backups or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring utilities that work under Linux or UNIX and can be deployed to monitor multi-OS networks where UNIX and Windows operate together. Progent's system integration engineers can show you how to take advantage of both these programs to optimize and repair your network. Progent's Linux consulting services provide small companies and developers help with administering and supporting UNIX and Linux systems that work with Windows-based products.

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  • VoIP Infrastructure Solution for SIP Setup and Support Unified Communications Manager Express On-site Technical Support
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    For Windows desktop virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop expert who can help you to plan a XenDesktop solution that improves the business impact of your information network; integrate XenDesktop technology with your servers, end-user computers, and printers; upgrade your older desktop virtualization software to the latest releases of XenDesktop; and deliver advanced remote technical support. Progent can also train your network managers to adhere to industry leading practices to manage your XenDesktop solution efficiently.

  • Windows 7 Integration Consultant Services Microsoft Windows 7 Evaluation Integration Support
  • Windows Server 2012 R2 Hyper-V 3.0 Specialists 24 Hour Hyper-V 3.0 Server Remote Troubleshooting
  • Network Repair Service Alpharetta
  • Windows Server 2012 R2 Storage Spaces Remote Troubleshooting Windows Server 2012 R2 Data Deduplication Engineer
  • Windows Server 2019 and SCVMM Remote Technical Support Microsoft Windows Server 2019 Network Consultant

  • Urgent Exchange 2019 Edge Transport Server On-site Technical Support
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    Progent can help your organization in any facet of your migration to Exchange 2019 including configuring Windows Server 2019 for hosting Exchange; planning high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; moving mailboxes; planning and implementing Hyper-V; setting up hardware load balancing (HLB); configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365; and configuring Outlook clients.

  • Windows and Solaris Integration UNIX, Windows Consult
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