Fast and Affordable Online Help for Alpharetta Georgia Computer Networks
Fast Phone Technical Support for Alpharetta NetworksFor businesses in Alpharetta Georgia, Progent provides remote help for networks based on any combination of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Certified consulting experts have provided online troubleshooting to businesses in every state in the U.S. (Check out recommendations from Progent's customers.) Progent also offers the consultation services of Cisco CCIE-certified network specialists to solve challenging networking problems, as well as the assistance of CISA and CISSP-accredited cybersecurity consultants to handle high-level security architecture and troubleshooting issues.

Progent's online technical support experts provide exceptional value because they have the practical background and have access to the sophisticated tools necessary to solve most information system problems rapidly. Efficient support reduces direct costs because service calls accumulate fewer chargeable consulting minutes. Remote support also eliminates the cost of dispatching an engineer to your site. Your company benefits additionally in indirect costs by reducing or avoiding system outages and related losses stemming from business discontinuity, disgruntled customers and vendors, idle workers, and distracted management. Progent's advanced online technical support know-how is especially important for businesses that rely on public clouds for critical network infrastructure or applications like Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises tech support may not be an alternative.

Progent's pricing model for online support is structured to leverage your network support dollar. Progent bills by the minute for phone assistance, so you owe exclusively for the services that you actually get. Unlike many remote service companies, Progent requires no service activation charge or minimum fees. Progent's one-minute granularity and simple model for pricing eliminate situations where speedy. minor solutions manage to turn into substantial bills. Progent's penchant for disposing of technical issues efficiently means your business saves money.

Progent's Online Consulting and Technical Support Expertise
Over the years, Progent has mastered a collection of customized technologies and field-proven methodologies which promote the highest degree of effectiveness for online technical support and repair for computer networks of any size. Progent offers safe Virtual Private Network support for gateways from a variety of popular vendors including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity permits the staff of Progent's remote service group to connect to your company's system remotely without compromising corporate security.

Progent's sophisticated technical support database system includes comprehensive histories of the service that Progent's clients have received. Progent's team service personnel have access to the specifics of all help provided to each Progent customer by any consultant. This archive of issues and responses is stored as an easily retrievable internal knowledge base that allows Progent's online support experts to communicate their knowledge with the whole team to ensure that the efficiency of Progent's support grows daily. Progent's high-level accreditations and working associations with major technology companies including Cisco and Microsoft make available additional massive technical databases and allow quick access to vendors' internal engineering staff with the result that Progent's remote service experts can come up with the most efficient resolutions quickly.

Online support services available from Progent to companies in Alpharetta Georgia include:

Progent's ProSight Subscription-based IT Services for Small and Mid-size Businesses
Progent provides a family of affordable, flat-rate services intended to allow small and mid-size businesses to benefit from the same advanced technology used by many of the industry's leading enterprises. The ProSight suite of IT management outsourcing services addresses all key aspects of modern networking including email protection, security and compliance, automated backup/recovery, infrastructure health monitoring, virtual server hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis technology to defend endpoints and servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely get by legacy signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to automate the entire threat lifecycle including blocking, infiltration detection, containment, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to security threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint management, and web filtering through cutting-edge technologies packaged within a single agent accessible from a unified console. Progent's security and virtualization consultants can help your business to design and configure a ProSight ESP deployment that addresses your company's specific requirements and that allows you demonstrate compliance with legal and industry information protection standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent can also assist you to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has partnered with leading backup/restore technology vendors to produce ProSight Data Protection Services, a portfolio of subscription-based management offerings that provide backup-as-a-service. ProSight DPS services automate and track your data backup operations and enable non-disruptive backup and fast recovery of critical files/folders, applications, images, and VMs. ProSight DPS helps your business avoid data loss resulting from equipment breakdown, natural calamities, fire, cyber attacks like ransomware, user mistakes, ill-intentioned insiders, or application bugs. Managed services available in the ProSight Data Protection Services product line include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent service representative can help you to identify which of these managed services are most appropriate for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security vendors to provide centralized management and comprehensive security for your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This reduces your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises gateway device provides a deeper layer of inspection for inbound email. For outbound email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. For more details, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, track, enhance and troubleshoot their networking hardware such as routers, firewalls, and wireless controllers plus servers, endpoints and other devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that network maps are kept updated, captures and displays the configuration of virtually all devices on your network, monitors performance, and generates notices when issues are detected. By automating time-consuming management processes, WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, locating devices that require important updates, or resolving performance issues. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your IT system operating efficiently by checking the state of critical computers that drive your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT staff and your Progent engineering consultant so any potential issues can be resolved before they have a chance to impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the client owns the data, the operating system software, and the apps. Since the environment is virtualized, it can be ported easily to an alternate hosting solution without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect data about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your IT documentation, you can eliminate as much as half of time thrown away searching for critical information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to obtain an objective evaluation of the overall health of their information system. Based on a selection of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the configuration of your essential network devices conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a more manageable Active Directory system. Both versions also include a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include lower-cost management, better compliance with government and industry security standards, more efficient utilization of IT assets, quicker troubleshooting, more dependable backup and restore, and increased uptime. See more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief discussion with a Progent information assurance consultant. The interview is intended to evaluate your company's preparedness to stop or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information about your current AV defense and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective AV and backup/recovery environment that aligns with your business needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Support Programs Offered by Progent
Progent offers the skills of seasoned remote consulting professionals for special IT projects. Billing charges for ongoing consulting tasks are set according to the qualifications of the consultants assigned. Progent's background in these important fields of information technology allows clients to complete critical initiatives economically and on schedule. Progent's project-based online consulting solutions include:

  • Help Desk Call Center Support
    Progent's Help Desk Call Center service offerings for organizations with networks based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux products include comprehensive Call Center services, shared Help Desk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide small businesses a complete solution that handles all aspects of remote Level 1 desktop technical support from initial requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Progent offers service desk support at a substantial discount from Progent's normal desktop support rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to resolve the most problems.

    Progentís Co-managed Help Desk services allow your business to share responsibilities for Help Desk support transparently between your IT staff and Progent's large roster of certified desktop support technicians and matter experts (SMEs). Progentís Help Desk sharing service is an advanced support solution based on the top professional services automation (PSA) platform for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.

    Progent's Call Center team of seasoned information technology consultants offers your computer users in Alpharetta Georgia immediate communication with an effective technical support group with extensive experience delivering phone help and online diagnostics for networks based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's mission is to give the Help Desk Call Center perception as a significant driver of business productivity, and Progent's policy is to resolve instead of just annotate network issues.

  • Applications Services: Training, Custom Programming, and Integration
    Progent's Applications Experts Team offers remote and in-depth engineering expertise and training in special business application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom development, and education for Microsoft applications such as Microsoft CRM, Office Project, Office 365 Word, and Microsoft Office 365 Excel. To find out more about Progent's consulting, custom programming, and education offerings, go to Progent's Business Application Experts Team.

  • Unified and Automated Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the management of hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10 clients; cohesive integration of mixed-OS environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and configure a new implementation of Microsoft System Center 2016, extend or tune an existing one, upgrade efficiently from a prior version of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring Support
    Progent can deliver businesses in Alpharetta Georgia remote IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) expertise and Microsoft System Center 2012 Operations Manager troubleshooting and support. Progent can adapt Operations Manager to accommodate your environment so that your IT maintenance is proactive and automated. By detecting emerging issues before they cause crashes, proactive monitoring can avoid inconvenient and expensive network crises. Progent can also deploy server and infrastructure monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or macOS and OS X environments, Microsoft environments, or systems that incorporate a mix of OS platforms.
How Your Alpharetta Company Can Contact Progent's Remote Technical Support Professionals
To contact Progent about emergency phone-based support with Microsoft Windows, macOS and OS X, or Linux/UNIX computer systems, go to Progent's Nationwide Online Help, telephone 1-800-993-9400, or go to Contact Progent. For offices and new businesses in Alpharetta Georgia, Progent's online computer support specialists are ready to deliver professional and economical system help the moment your company has to have it. Long experience offering remote technical assistance has led to Microsoft Partner status for Progent's team of engineers and has enabled Progent to acquire world-class troubleshooting capability and to refine remote access tools to solve computer problems quickly while eliminating the cost and lost productivity associated with in-person service visits.

Even if your Alpharetta office works with a local independent support technician or employs an in-house IT staff that know how to deal with day-to-day network issues, Progentís Microsoft and Cisco certified consultants can provide a convenient and transparent virtual extension of your local resources in cases when your regular IT support personnel either lack the bandwidth or the expertise to handle sudden network crises or particularly tough integration problems.

Details of Progent's Online Network Support for Alpharetta Georgia
Progent's online help, remote troubleshooting, system security consulting, and network administration services offer companies in Alpharetta Georgia unparalleled leverage for your IT investment. Whether you require occasional telephone support and Internet-based troubleshooting or full-time Help Desk support and network management, Progent's professionals can provide your office enterprise-level network support while permitting you to eliminate the cost and hassle of running a full-service internal IT organization. Highlights of Progent's online help program include:

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner support firm and Progent's number of employees, breadth of IT experience, fine tuned remote support tools, and familiarity with corporate IT allow offices to avoid the pitfalls of excessive reliance on smaller service organizations, individual freelance service providers, or over-stretched in-house IT help.

Progent adds value by offering:

  • Best Practices
    Progentís team of Microsoft and Cisco Certified experts average more than ten years of hands-on professional experience, at the front lines of network service, performing a broad variety of IT projects for a large mix of customers. Every Progent support professional shares a refined set of personal best practices which are combined into shared leading practices training that Progent instills in its support team. This ensures that you get not just expert technical capability, but also a consultant with field-tested methods for using technical knowledge to resolve actual network problems rapidly.

  • Value Pricing
    Progent's pricing policy is to bill for online support and on-site visits per minute. As a result, you are invoiced exclusively for received support. Progent does not demand a more expensive rate for off-hours or priority service, and inside California or in areas where Progent offers on-premises support, Progent does not charge for travel time except for urgent support where on-site work is less than 4 hours. Also, Progent imposes no startup charge and asks no monthly commitment for services delivered during normal working hours. Many service organizations demand large minimum payments or charge for each fifteen minutes or longer. Progent's fine granularity eliminates big invoices for fast repairs so you won't be forced to allow simple problems to fester.

  • Information Transfer
    Progent practices knowledge transfer from Progent's consultants to customers. By educating customers to deal with technical issues that are within their scope, Progent can focus on delivering hard-to-find services where Progent has little competition. Companies who work with trusted independent service providers or who maintain in-house IT staffs benefit when Progent passes on knowledge about new technology and proven processes to make their IT environments more robust, secure, and efficient.

  • Automated Network Monitoring with Microsoft Operations Manager
    Progent is one of the only IT service firms to offer round-the-clock system monitoring services based on MS Operations Manager. Microsoft System Center Operations Manager allows your computer support to be proactive rather than reactive. By uncovering possible issues before they cause downtime, system monitoring can keep your information network from stressful and costly availability disruptions.
How Does Our Company Start Getting Remote Technical Help from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network help, go to Immediate Online Support.



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    Progentís IT outsourcing services provide budget-friendly network support for small companies. Whether it involves designing system architecture, setting up an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your system, or building a web-based business solution, outsourcing your network engineering services can reduce expenses and minimize risks, allowing network support budgets to grow in a more linear and controlled fashion than is possible by assembling a large, all-purpose in-house network support organization. Progentís Outsourcing White Paper and datasheets show how Progent can help you create a protected and highly available network foundation for your critical applications based on Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.

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    If you have a small business network with 10 to 50 desktop users, Progent's network outsourcing services save your company from dependence on single freelance consultant while giving you cost-effective and reliable access to enterprise-class technical support. By providing IT consulting help when you require it, offering specialized knowledge for key applications, delivering unique support such as automated server monitoring, and billing only for support you use, Progent gives you an affordable way for maximizing the productivity and profitability of your small office network. Progent is the smart way for small businesses to build and support a reliable and safe IT system and to have quick access to the experienced help ordinarily restricted to businesses who are able to support a sizeable internal IT group.

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    Progent's seasoned solution designers and programmers can assist your company to create customizations to Microsoft GP/Great Plains that support the unique needs of your business without losing the benefits of Windows integration and connectivity. Progent can also offer expertise with a range of development technologies that can be used to build user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.

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    Progent can assist companies of any size to move all or part of their computing infrastructure to Microsoft Azure. This can streamline network management and lower hardware expense. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud networking models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and network infrastructure and make sure that you sidestep the common mistakes small organizations make when migrating to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN tunnels and also to integrate iPhones and iPads and Android smartphones and tablets.

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    If your company computer system mixes UNIX, Linux or Sun Solaris technology with MS Windows, Progent can assist you to integrate your servers into a cohesive environment that permits all your operating systems to run side by side for easy management, transparent information exchange, high availability, superior performance, and strong security. Progent's UNIX/Linux/Solaris and Windows coexistence support services feature IT infrastructure configuration and support, support for Windows services for UNIX, remote server monitoring and management, remote network help and troubleshooting, in-person technical support, and Help Desk Call Center outsourcing.

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    Microsoft allows you to create transparent hybrid environments that integrate Office 365 and local Exchange deployments. This allows you to have certain Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of designing, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you through challenging technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is completed on schedule and on budget.

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    Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size organization's production servers in an environment that delivers the maximum degree of availability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting and management services are built on proven virtualization platforms that enable small and midsize businesses with mixed- platform IT systems to save dramatically on the expense of capital investments, system support, and IT administration while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.

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    Progent's remote access and wireless synchronization specialists can assist you to plan and deploy connectivity solutions for remote desktop PCs, notebooks, and smartphones so they integrate tightly with your IT network, enabling you to improve the productivity of your off-site workforce.

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    Stealth penetration testing is a key component of any overall network security plan. Progentís security professionals can run extensive intrusion tests without the awareness of your company's in-house network support staff. Stealth penetration testing uncovers whether existing security defense tools such as intrusion detection warnings and event log analysis are correctly configured and consistently monitored.

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    Progent provides support expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall appliance that fits your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewall solutions.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include unified management of advanced cybersecurity features like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can assist you to plan and carry out a smooth upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's cloud-based services to create and centrally manage network environments that span branch offices, data centers, and cloud resources.

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    Progent's Microsoft-certified SharePoint consultants offer economical online and onsite expertise, application development, and debugging support for businesses of all sizes who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.

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    Progent's UNIX platform consulting services provide small companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience provides you with a convenient one-stop source to show you how to build and maintain a protected and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    The complexity and connectivity requirements of Microsoft Windows Servers requires an IT consulting team with hands-on experience and broad familiarity with designing and building cohesive, comprehensive business technology solutions. The background of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your business goals. Progentís consulting support can assist you with designing, deploying, managing, and supporting Windows Server solutions that maximize the productivity of your IT system. Progentís consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other clients.

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    Progent can help businesses of all sizes to migrate any part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and reduce hardware investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to understand the advantages and limitations of different cloud networking architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the common mistakes small organizations make when moving to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN connections and to integrate iPhones and iPads and Google Android handhelds.

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    Key characteristics of Microsoft Dynamics GP software include a modular design that lets you license just the functionality you need, a standardized foundation built on Microsoft technologies to protect your investment and provide a highly integrated environment, enhanced reporting services that allow you to monitor all operations, income and expenses and sales trends, integration with Microsoft Office to speed access to business information, the capability to process data from almost any database or workstation software into Microsoft GP, and an open architecture that makes it possible to create specialized programs. Progent can help you configure and maintain a reliable, secure server and communications infrastructure to support Dynamics GP/Great Plains, and can offer experienced GP consultants to help you turn the advanced features of Microsoft Dynamics GP/Great Plains accounting into a high-value business management solution.

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    If your office network mixes Sun Solaris technology with MS Windows, Progent can show you how to integrate your IT resources into a cohesive environment that allows all your operating systems to run side by side for easy management, seamless information exchange, high availability, superior performance, and strong protection. Progent's Sun Solaris and MS Windows integration assistance offerings include IT infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online technical help and troubleshooting, in-person technical support, and Help Desk outsourcing.

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    Progentís Wireless Consulting Services offer a fast, affordable way for companies of all sizes to configure, manage, monitor and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and install hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    Small to mid-sized companies can now enjoy all the benefits of System Center Operations Manager and in addition have quick access to Progentís Microsoft and Cisco Certified IT support professionals. With Progent's economically priced IT service packages, small businesses can choose a basic System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer small company networks enterprise-class reliability, protection, and productivity.

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    Career Opportunities Compensation for Cisco Engineering

    Our compensation model is built on contribution, so just like working as an independent contractor, your income is directly driven by your generated revenue. Certain of our consultants stress quality of life and elect to consult at an easy pace, utilizing our self-determined schedule to pursue personal pursuits such as mountain biking, car racing, skiing, surfing, travel, or spending free time with relatives and friends. Others use the opportunity to make major bucks through lots of effort and extended hours. Progent completely encourages either end of the spectrum plus everything in between.

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    The cluster technology incorporated into the high-end editions of MS Windows Server 2008 has been dramatically redesigned to simplify the installation, configuration, and administration of server clusters that provide greater levels of network availability, security, performance, and flexibility. New or improved capabilities include automated cluster verification, revamped setup and deployment, unified cluster management, new cluster infrastructure for increased availability, better security and quorum models, minimization of failure points, more disk and memory capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can help you assess the advantages of failover clusters, plan and implement an installation, train your network support staff to administer your failover clusters, deliver continuing consulting and technical help services, and produce and test a disaster recovery procedure.

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    Progent offers the expertise of certified engineers as well as seasoned database application developers, DBAs, project management experts, Cisco-certified network architects, business continuity planning specialists, and certified data security professionals to assist your business to assess the likely benefits of SQL Server 2012 for your organization, set up test systems at your datacenter or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and configure a cost-effective and safe network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.

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    Progent offers the expertise of certified consultants and experienced database application programmers, DBAs, project managers, network infrastructure architects, disaster recovery specialists, and security professionals to help your business to assess the potential advantages of SQL Server 2012 for your organization, install test environments at your site or at Progent's test lab, design and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and define an efficient and secure IT infrastructure that lets you maximize the business benefit of SQL Server 2012.

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    Small to mid-sized businesses can now get all the benefits of System Center Operations Manager and in addition have fast access to Progentís Microsoft and Cisco Certified network support experts. With Progent's economically priced IT support programs, small and midsize businesses can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Operations Manager to provide small business information systems world-class reliability, protection, and performance.

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    Progent is an Altaro partner and can plan and manage a deployment of Altaro O365 Backup to back up and restore your O365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, plus user and group Teams Chats.

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