Fast and Affordable Remote Support for Alpharetta Georgia IT Networks
Urgent Remote Technical Support for Alpharetta SystemsFor organizations located in Alpharetta Georgia, Progent offers online help for networks based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified consulting experts have delivered online troubleshooting to companies in all 50 states in the United States. (Refer to recommendations from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE-qualified network specialists to help with complex infrastructure issues, plus the services of CISA and CISSP-certified cybersecurity experts to handle high-level security design and diagnostic jobs.

Progent's remote technical support engineers provide exceptional leverage due to the fact that they have the practical experience and are equipped with the sophisticated technology required to solve the majority of information system problems rapidly. This lowers direct costs since solutions use up minimal chargeable consulting minutes. Remote support also avoids the expense of dispatching an engineer to your office. Your organization saves even more in indirect costs by reducing or eliminating system outages and associated costs stemming from business disruption, disgruntled clients, idle employees, and distracted executives. Progent's extensive remote technical support experience is particularly valuable for organizations that are dependent on public clouds for critical infrastructure or software such as Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite IT support may not be an alternative.

Progent's pricing model for online help is designed to stretch your IT service investment. Progent bills by the minute for telephone-based assistance, so you are charged only for the support that you receive. Unlike many online support companies, Progent imposes no startup surcharge or minimum job duration. Progent's one-minute granularity and simple model for pricing prevent scenarios where fast solutions manage to end up as major invoices. Progent's skill at solving problems efficiently means your business spends less money.

Progent's Remote Consulting and Troubleshooting Expertise
Over time, Progent has refined an arsenal of optimized tools and field-tested methodologies which promote the highest degree of effectiveness for online engineering help and repair for information systems of any size. Progent offers safe Virtual Private Network support for gateways from a variety of leading sources including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN technology allows the staff of Progent's remote service group to access your network without violating system security.

Progent's sophisticated customer support database application includes thorough histories for the support that Progent's customers have been provided. Progent's team service personnel have access to the records of assistance provided to each customer by every Progent engineer. This database of anomalies and repairs is organized as a conveniently accessible proprietary knowledge base that enables Progent's remote technical experts to share their experiences company-wide to ensure that the efficiency of Progent's technical support improves over time. Progent's advanced accreditations and working associations with key vendors including Cisco and Microsoft make available other massive technical support knowledge bases and allow quick access to manufacturers' internal engineering staff with the result that Progent's online service specialists can arrive at the most efficient resolutions promptly.

Remote technical support services available from Progent to businesses in Alpharetta Georgia include:

Progent's ProSight Flat-rate Managed IT Services for Small and Medium Size Businesses
Progent offers a family of affordable, flat-rate services intended to enable small and mid-size businesses to benefit from the same best-of-breed IT solutions deployed by some of the industry's top enterprises. Progent's ProSight suite of network management outsourcing services addresses all critical aspects of information technology including email content filtering, threat defense based on machine leaning, automated backup/recovery, infrastructure monitoring and management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning technology to defend endpoints as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-matching AV products. ProSight ASM safeguards local and cloud resources and offers a unified platform to address the complete malware attack lifecycle including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge tools incorporated within one agent accessible from a unified console. Progent's security and virtualization consultants can help you to design and implement a ProSight ESP deployment that meets your organization's unique requirements and that helps you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for immediate attention. Progent can also help you to install and verify a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end service for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows fast restoration of vital files, apps and virtual machines that have become lost or corrupted due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide world-class expertise to configure ProSight DPS to to comply with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of leading information security vendors to provide centralized management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard combines cloud-based filtering with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's onsite gateway device provides a deeper level of analysis for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map out, monitor, enhance and troubleshoot their connectivity appliances such as routers, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always updated, copies and manages the configuration information of almost all devices connected to your network, tracks performance, and sends notices when problems are discovered. By automating tedious management and troubleshooting processes, WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, finding appliances that need critical software patches, or isolating performance problems. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by tracking the state of vital computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT personnel and your Progent engineering consultant so that all potential problems can be resolved before they can impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hardware solution without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect data about your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT documentation, you can eliminate as much as half of time spent trying to find critical information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you’re making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to obtain an unbiased assessment of the health of their IT system. Based on some of the top remote monitoring and management tools available, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how well the configuration of your core network devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI like a cleaner Active Directory environment. Both versions also include one year of cutting-edge remote network monitoring and management. Benefits can include easier management, improved compliance with government and industry security standards, higher utilization of network resources, quicker troubleshooting, more dependable backup and restore, and higher availability. Read more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief phone interview with a Progent information assurance expert. The interview is designed to assess your company's preparedness either to block or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to gather information about your current security profile and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient security and backup system that meets your company's requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

Special Consulting Services Offered by Progent
Progent can provide the services of world-class online consulting professionals for special information technology projects. Progent's charges for longer-term consulting projects are set based on the level of expertise of the consultants involved. Progent's experience with these special fields of information technology enables clients to complete critical initiatives economically and on schedule. Progent's project-based remote engineering services include:

  • Help Desk Services
    Progent's Call Center support alternatives for companies with environments that incorporate Microsoft, Cisco, macOS and OS X, or UNIX/Linux products include full-service Help Desk Call Center services, co-managed Helpdesk services, and Call Center process consulting. Progent's Standard Help Desk Services offer smaller organizations an end-to-end service desk solution that handles all facets of remote Level 1 desktop support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Progent offers help desk services at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to handle complex issues.

    Progent’s Help Desk Co-management services make it possible for your IT organization to share the load for Help Desk support seamlessly between your in-house IT team and Progent's large roster of seasoned desktop support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative service desk solution based on the top PSA platform for managing service requests, ticket lifecycle, responsibility, status tracking, and metrics.

    Progent's Help Desk staff of seasoned network experts provides your customers in Alpharetta Georgia quick access to a large network service group with years of experience delivering telephone-based consulting and remote repair service for IT systems that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's charter is to earn the Help Desk the reputation as a solid contributor to company efficiency, and Progent's goal is to solve and not simply document technical issues.

  • Applications Support: Training, Programming, and Integration
    Progent's Applications Experts staff offers remote and in-depth engineering support and education in key business application areas such as ERP, MRP, custom programming for accounting packages, and CRM. Progent also can provide expertise, custom development, and training for Microsoft business applications including Microsoft CRM, Microsoft Project, Office 365 Word, and Office 365 Excel. To read more information concerning Progent's expertise, customization, and training services, see Progent's Business Application Experts Team.

  • Unified and Automated Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the management of hybrid cloud environments by offering advanced support for Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware; and expanded cloud support including tighter integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer advanced remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and configure a new implementation of Microsoft System Center 2016, extend or tune your current one, migrate efficiently from an earlier release of System Center, or debug your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent can deliver businesses in Alpharetta Georgia remote IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) expertise and System Center 2012 Operations Manager troubleshooting and support. Progent can tune Operations Manager for your environment so that your computer support is proactive rather than reactive. By exposing emerging trouble spots before they grow into downtime, automated monitoring can avoid disruptive and expensive network failures. Progent can also assist with network monitoring tools such as Nagios and MRTG to analyze UNIX, Linux, Solaris, or macOS and OS X networks, Windows networks, or environments powered by multiple OS platforms.
How Your Alpharetta Business Can Contact Progent's Remote Support Experts
To get in touch with Progent about emergency remote assistance with Windows, Apple macOS and OS X, or Linux computer systems, visit Progent's Nationwide Phone-Based Support, call 1-800-993-9400, or see Contact Progent. For organizations and startups in Alpharetta Georgia, Progent's online network support engineers are ready to provide expert and economical IT help the instant your company has to have it. More than a decade of offering remote repair services has earned Microsoft Partner certification for Progent's consulting experts and has allowed Progent to develop world-class troubleshooting capability and to refine remote connectivity technology to solve network problems rapidly while eliminating the cost and lost time associated with on-premises service visits.

Even if your Alpharetta company deals with a regular freelance support technician or employs an in-house organization that know how to deal with day-to-day network issues, Progent’s Microsoft certified consultants can provide an easy and seamless remote extension of your on-site resources for situations when your usual service personnel either lack the availability or the experience to handle sudden network crises or particularly complex integration projects.

Benefits of Progent's Network Help for Offices in Alpharetta Georgia
Progent's remote IT consulting services allow your Alpharetta business to enjoy the advantages of on-call, world-class IT support without the cost of maintaining an in-house IT staff. Your network will acquire added strategic value by being more available, productive, and protected. Advantages to your business include:

  • Seamless remote expansion of your on-site IT resources
    With most organizations in Alpharetta Georgia, local network service resources, whether made up of outside consultants or a full-time maintenance staff, can solve typical technical problems. However, IT crises might occur when your regular support personnel are too busy or unavailable, and some trouble may be associated with technology that is beyond the scope of your usual service people. In these cases, Progent's on-call support experts give you an easy, quick, and affordable way to augment your regular resources and to transfer valuable information to increase your capability to resolve downstream issues locally.

  • Less Reliance on Individual Service Providers
    For IT support, smaller offices often depend on individual freelance consultants. Although freelance consultants have less overhead than big service organizations and can often charge marginally less, they are often overbooked, making it impossible to respond quickly to urgent situations. If a freelance consultant is occupied with another customer, ill, on vacation, or in class, the absence of backup help may force your company to wait for assistance during an emergency. As your network grows, network downtime and trouble with critical applications become more expensive. The budget you thought you were conserving on an independent can be consumed quickly by lost productivity. Progent offers a dependable source of reserve service experts to insure your network is always available.

  • Create a Solid Basis for Seamless Expansion
    Organizations typically begin with an IT architecture implemented on a modest budget. Lacking a robust infrastructure, slap-dash fixes often get piled on top of an unstable foundation. When a company grows, reliability and scalability issues can hinder the success of the business. Such badly designed systems need careful analysis, smart long-term planning, and broad-based IT knowledge to evolve to a system architecture able to deliver the stable foundation to handle current business demands and ease downstream expansion.

  • Interact with Solution Providers Rather Than Technology Resellers
    Smaller offices need guidance and technical training to negotiate an increasingly complicated maze of product options capable of accelerating business growth and improving efficiency. Businesses do not need a network engineer who is attempting to sell a certain vendor's technology. IT support and product selling can lead to a situation where the proposed solution is designed around a profitable technology rather than the genuine requirements of a client. Progent avoids these conflicts by selling only services instead of products. This allows Progent to align IT consulting with the best interests of customers.

What Makes Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner consulting firm and Progent's staff size, depth of IT expertise, fine tuned remote support software, and understanding of enterprise networking enable offices to avoid the pitfalls of exclusive dependence on smaller service firms, individual freelance service providers, or over-stretched internal IT help.

Progent adds value by providing:

  • Proven Methodology
    Progent’s team of Microsoft and Cisco Certified consultants average longer than ten years of hands-on professional experience, in the trenches of IT support, executing a wide range of IT projects for a large array of clients. Each Progent support professional shares a refined set of personal best practices which are combined into company-wide leading practices training that Progent teaches its consulting personnel. This ensures that you get not just world-class technical capability, but also a consultant with proven methods for applying computer knowledge to solve real-world network problems efficiently.

  • Value Pricing
    Progent's pricing model is to charge for remote service and on-premises help per minute. As a result, you owe only for delivered support. Progent does not demand a more expensive rate for off-hours or urgent service, and within California or in regions where Progent provides on-premises support, Progent does not bill for travel except for urgent calls where on-site time is less than four hours. Also, Progent imposes no initialization charge and requires no monthly commitment for support services provided during regular business hours. Many service organizations impose large minimum payments or charge for every quarter hour or longer. Progent's fine granularity eliminates large bills for quick fixes so you will not be forced to permit minor problems to fester.

  • Full Records of Delivered Services
    Progent has created a comprehensive service reporting system that records and organizes complete documentation for all billed services. Unlike some freelance consultants or local service organizations who provide scant documentation or specifics of services done, every service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the service reports sent by each staff member to each customer. The practice of detailing and archiving service records results in more efficient support and avoids a slew of common misfortunes such as when a support client is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.

  • 24x7 Server Monitoring with MS System Center Operations Manager
    Progent is one of the only consulting companies to offer round-the-clock network monitoring services powered by Microsoft Operations Manager. Microsoft Operations Manager allows your network support to be proactive instead of reactive. By uncovering potential issues before they cause downtime, system monitoring can save your IT network from painful and costly availability disruptions.
How Does Our Company Begin Getting Online Technical Support from Progent?
To get started with Progent's online help services or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network support, go to Immediate Technical Support.



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    Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies over a quarter century of background assisting manufacturing and distribution organizations to simplify supply chains and improve the efficiency of critical processes to get products to market fast and adhere to customer schedules dependably. Progent offers the expertise of an ERP specialist with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or on-premises services that spans from occasional guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, training, and database administration.

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    Progent offers affordable remote consulting to help you to plan, deploy, and troubleshoot any aspect of your iOS and Windows integration solution and is available for quick jobs to help you through specific technical roadblocks or major engagements to help you complete business-critical projects on time and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or support a highly available, secure and efficient infrastructure that aligns with your computing model. Progent can also provide remote or on-premises training to show you how to manage and use your iOS devices in a safe, collaborative ecosystem that optimizes the strategic value of your IT network.

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    Server growth puts pressure on IT budgets and administrative resources. Server consolidation through a virtual architecture offers lower total cost of ownership of hardware and quicker ROI, more efficient use of servers, streamlined operations, enhanced system availability, and easier management. Common usage scenarios for virtual servers are hardware consolidation, low-cost platforms for mission-critical legacy software running on outdated operating systems, and inexpensive isolation of software development or pilot testing systems from production systems.

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    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide economical online and on-premises consulting, application development, and technical support services for organizations of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist customers design and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud-based components into a cohesive intranet solution.

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    Progent can assist your organization in any facet of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning high availability system topology for a local, cloud-based or hybrid environment; moving mailboxes; planning and implementing Hyper-V virtualization; setting up HLB; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with Microsoft Office 365; and configuring Outlook.

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    To deliver economical network support for small companies, Progent has developed comprehensive computer outsourcing packages that give small organizations quick access to technical expertise without forcing you to recruit, train, and maintain an expensive full-time computer support team. Progent’s IT outsourcing services offer you an affordable way for building a protected and robust system for your favorite Microsoft Windows business productivity applications including Microsoft Office XP and Office 2003.

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    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior analysis tools to defend endpoints as well as physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely escape legacy signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to manage the complete malware attack lifecycle including blocking, identification, mitigation, cleanup, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks.

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    ProSight LAN Watch is Progent’s server and endpoint monitoring service that uses advanced remote monitoring and management technology to help keep your network running efficiently by tracking the health of vital assets that power your IT network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT management staff and your assigned Progent engineering consultant so all potential problems can be resolved before they have a chance to impact productivity.

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    Progent is convinced that a well designed and executed network can be a vital piece for enabling any company's success, and Progent applies this credo in our corporate network infrastructure. We have created a fault-tolerant virtual office network that allows Progent's staff engineers and authorized contractors to offer fast and efficient support, cooperate easily on sophisticated jobs, and gain from career and personal maturity by acting as a member of an exciting business culture of personal drive and freedom.

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    Microsoft SQL Server 2016 introduces significant enhancements in performance, scale, security and compliance, availability, BOYD support, and integrated business intelligence. New features include PolyBase for handling structured and unstructured databases simultaneously for big data applications, Jason integration, Row-level Security, Mobile Report Publisher, and centralized management of local and cloud-based resources. Progent's Microsoft-certified consulting team can provide remote and on-premises expertise to assist businesses of any size to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft platforms such as Windows Server, Exchange, SharePoint, Dynamics GP, Lync or Skype for Business, and SCOM.

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    Progent's Microsoft-certified engineers offer in-depth support in implementing, operating and debugging any edition of Microsoft Project Server and can deliver a wide range of affordable online consulting services based on industry best practices to help businesses of any size to receive all the benefits of this powerful platform. Support services offered by Progent include solution design, software configuration and migration, strategies for safe file and status sharing among local and offsite users, network infrastructure optimization, and specialized webinar training.

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    Progent can provide fast remote access to Cisco CCIE network infrastructure experts. Progent's CCIE experts can connect to your environment using powerful remote support tools to deliver quick and economical analysis and remediation of urgent network infrastructure issues.

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    Progent's Windows Server 2016 disaster recovery consultants can assist your organization to design a DR system built around Microsoft's cloud-tested Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, economical creation of a stretch cluster quorum arbitration point.

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    ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device control, and web filtering via cutting-edge tools incorporated within one agent accessible from a single console. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP environment that meets your organization's unique requirements and that helps you demonstrate compliance with government and industry data protection regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate action. Progent's consultants can also assist your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware.

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    Progent's expert application designers and programmers can assist your company to create enhancements to Microsoft Dynamics GP/Great Plains that support the unique requirement of your organization while retaining the benefits of Windows integration and connectivity. Progent can also provide help with a variety of software development tools that can be used to build user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Dexterity, Modifier, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.

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    Progent's Microsoft-certified professionals have more than a decade of background providing unified communications support for customers that range from small businesses to large enterprises. Progent offers economical consulting for all versions of Microsoft Exchange Server to enhance email and virus protection, configure fault tolerant email environments, and implement off-site and mobile email connectivity. Progent’s Microsoft Exchange support services can help you in designing and executing a migration from a legacy SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Microsoft Exchange 2016 Server. Progent also provides support for Windows 8, Windows 7, and Windows XP desktops running Office Outlook and can help you configure Outlook Web App for all major browsers. For e-mail virus protection, spam blocking and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.

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    System Center 2016 provides important improvements in the management of hybrid cloud environments through advanced support for Windows Server 2016, Windows 10; seamless integration of mixed-OS networks that incorporate Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Intune for iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers world-class online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and configure a new deployment of Microsoft System Center 2016, extend or optimize your current one, upgrade efficiently from an earlier release of System Center, or troubleshoot your System Center environment.

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    Application Publishing with ISA Server 2006 allows greater protection of intranet applications while enabling enhanced productivity by making these resources available to authorized remote users. ISA Server helps guard business applications, services, and information throughout all network components with application-layer filtering and powerful publishing wizards. Progent's Microsoft-premier ISA Server consultants can help you design, install, configure, and maintain ISA Server 2006 on your system so your business benefits from a smart and economical combination of security, productivity, and speed.

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