Alpharetta Telecommuters Solutions Support
System Design, Configuration, Management and Troubleshooting Consultants
Expanding your telecommuter workforce can have a significant effect on network architecture, security/compliance, and company workflows. Progent has 20 years of experience helping SMBs to plan, deploy, administer, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Alpharetta company to select the right technologies and follow best practices in creating and operating a secure virtual office solution for teleworkers that promotes collaboration and delivers maximum value. Progent can provide services ranging from on demand guidance for helping you over occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical tasks.
Progent's consultants can help Alpharetta, Georgia companies to succeed with any facet of building a high-functioning work-from-home ecosystem by providing network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, endpoint security, data protection solutions, and streamlined management.
Network Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure needed for a remote work environment can be particularly complicated if you have to manage a combination of personal equipment like PCs and notebooks, routers, and wireless appliances from an assortment of manufacturers and with a mix of OS software and firmware releases. Progent's background delivering online help for both outdated as well as modern IT products in virtual office solutions allows you to make efficient use of your available infrastructure and offers fast access to expertise for implement necessary updates. Support services available from Progent to help your company to create a high-functioning telecommuting ecosystem include:
- Virtual Private Network connectivity makes it possible to create a safe tunnel for authenticated at-home employees to access IT assets located at your company datacenter or in the cloud. Progent's consultants can assist your company to configure and maintain VPN access between your teleworkers and your key IT resources by providing remote VPN integration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA consultants can help your telecommuters to set up Cisco's popular AnyConnect software to provide safe VPN tunneling for a wide range of devices including Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure products allow a teleworker to see and interact with a remote PC's desktop. This gives IT managers more control over the digital ecosystem of at-home employees and offers remote users a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach at-home networks to the Internet and typically support VPN connections, local wireless connectivity, and firewall services. Progent can provide top-tier online consulting for deploying home routers from a variety of vendors. See router configuration services from Cisco-certified consultants.
- Home Wireless networks, often supporting families and guests, are commonly utilized by at-home employees to connect to their Internet router for work. This can cause performance and security issues. Progent can assist businesses to mitigate these issues by providing services like Cisco Aironet configuration expertise, Cisco Meraki WiFi deployment consulting, and Ubiquiti wireless access point integration help.
- Internet connectivity methods affect the speed and reliability of connections between telecommuters and the corporate data center. Line-of-business processes may demand redundant Internet access in case the normal connection fails. Progent can provide guidance for picking Internet service providers, choosing sensible bandwidth and data volume bundles, and integrating redundant Internet access. See Internet access solutions.
VoIP Integration for At-Home Workers
Expanding the business phone system to accommodate remote users is critical to maintaining a productive work-at-home solution. A variety of cloud-centric VoIP products are used by small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's current or legacy products for VoIP solutions. Progent can help businesses of all sizes to plan or tune a telecommuter IP voice environment that provides the versatility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to help businesses tune their current Cisco IP voice environments to support a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) extends enterprise telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia software deployed throughout the network. Unified Communications Manager supports additional combined media services such as unified messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified Communications Manager expertise.
- CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent can help your company to maintain your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony products. To find out about Progent's support services for CallManager and Cisco's other early VoIP products, visit CallManager expertise.
- Cisco IP Gateways provide connectivity with PSTN networks and with users working outside the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN architecture to work with these VoIP solutions and deliver on-demand deployment and troubleshooting services.
Voice/Video Conferencing for At-Home Workers
A broad selection of video conferencing products from major technology companies enable virtual discussions, video conferencing, chat, and screen sharing for both local workers and at-home workers. Many organizations use a mix of products to accommodate their various partners and clients. Progent's communications experts can help you to manage your existing voice/video conferencing ecosystem and enhance the productivity of your remote workforce.
- Skype for Business is Microsoft's popular unified communications product that enables presence, instant messaging, audio and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can assist you to configure and manage Skype for Business clients to support your remote employees. For details about Progent's consulting services for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 simultaneous users for video calls. To learn more about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based capture, plus revision and playback for training. To learn more about Progent's support expertise for Cisco Webex as well as for additional video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features that include video conferencing, persistent chat, plus data sharing. For details about Progent's support services for Microsoft Teams and for additional Office 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these products and help you to tune your WAN infrastructure to host them.
Microsoft Collaboration Platforms for an At-Home Workforce
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office and Microsoft 365 suites, offering a powerful ecosystem of productivity apps that create a cohesive user interface for exchanging data and ideas throughout multiple sites and on a wide selection of endpoints. Progent has delivered remote consulting services for SharePoint and Exchange since their original releases and can assist your company to configure these flagship collaboration products to optimize the effectiveness of your at-home workforce.
SharePoint uses web entities to facilitate collaboration and information sharing by providing policy-based access to data, workflow, and tools for looking through company-wide information silos. SharePoint enables you to create protected web portals that enables at-home workforce to view and edit consolidated corporate intelligence by means of Intranets (Wikis), Blogs, social sites, and Web Parts. To find out about Progent's SharePoint expertise, go to SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange support services, see integration expertise for Exchange Server.
OneDrive is Microsoft’s shared cloud-based storage service, comparable to GoogleDrive. At-home workers can store files to the OneDrive service, and colleagues can access them securely via a browser. Provided with Office 365, OneDrive allows remote workers to jointly author documents. Revisions created offline are uploaded when you go back online. To learn about Progent's consulting expertise for Microsoft OneDrive, refer to Microsoft Onedrive integration consulting.
Cloud Integration for Remote Workers
Progent offers fast and affordable online support for enabling organizations to build, manage and repair integrated network models that incorporate physical data centers, telecommuters, branches, and cloud services. Progent can provide top-tier consultant for all types of cloud service such as Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help teleworkers resolve problems with public cloud access, authentication, and security.
Azure is a popular platform for public cloud software and services that allows you to utilize IT infrastructure, servers, and critical applications running on Microsoft's extensive cloud. Microsoft Azure includes more than one hundred cloud-based services such as hosting for Windows and Linux-powered VMs, scalable cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can help you to set up VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity management with Azure AD, and plan data backup and restore systems with Azure Backup. Progent's cloud experts can also show you how to establish protected access to Azure services for telecommuters by setting up and debugging firewall appliances and VPN IPsec tunnels. To find out about Progent's consulting services for Microsoft Azure, go to Azure expertise.
Office 365, now called Microsoft 365, is Microsoft's growing family of business productivity applications and cloud services available by subscription. Microsoft apps and cloud services are marketed in a selection of bundles designed for customers ranging from students and small offices to major corporations. Progent can provide quick and easy remote access to consultants knowledgeable about Microsoft 365-compatible clients based on Windows, Mac, iOS, and Google Android technology. Progent can assist your business to assess the numerous subscription plans offered with Office 365 and deploy 365 applications for your remote workers in a way that delivers maximum business value. For information about Progent's consulting services for Microsoft Office 365, refer to Microsoft Office 365 consulting support.
Microsoft 365 Exchange Online is among the most popular cloud-based applications in the Microsoft 365 product line. Exchange Online provides the advantages of reduced costs for data center infrastructure, easier management, dynamic scaling, high availability, and other benefits associated with public clouds. Microsoft has engineered Office 365 Exchange Online to operate seamlessly with on-premises Exchange environments, enabling customers to create hybrid cloud/onsite networks. Progent's certified Exchange experts are available for as-needed assistance to get you past tough technical roadblocks and can also provide comprehensive project management services to make sure your at-home workers have easy and safe access to your Exchange Online environment. For information Progent's consulting expertise for Microsoft 365 Exchange Online, go to Exchange Online integration and troubleshooting expertise.
Amazon AWS is a pioneer in the public cloud arena and is the world's leading provider of cloud services. Progent can provide quick and economical online contact with cloud integration experts who can help your business to plan, deploy, manage, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud services with on-premises data centers and with other popular cloud platforms like Azure. Progent also offers access to Cisco-certified CCIE networking consultants to assist your company to create a high-availability network model so your users have a productive computing environment regardless of whether they are working from your headquarters, a remote branch, at home, or on the road. For details about Progent's consulting services for Amazon AWS, visit Amazon AWS integration expertise.
Google Cloud Platform is a leading collection of cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can assist your business to expand your current IT resources with the Google Cloud, and Progent's database consultants can show you how to make your mission-critical applications cloud ready so your at-home workers can benefit fully from Google Cloud services. Progent can assist your business to deploy VMs on Google Cloud Compute Engine, design an efficient storage solution with GCP Storage, and streamline access management for teleworkers with GCP Cloud Identity services. Progent's consultants can also help your organization to use GCP's unified management tools to control and track your Google Cloud environment. To learn, visit Google Cloud Platform consulting support.
Help Desk Call Center Support for At-Home Workers
An emergency, organization-wide transition to a teleworker business model, which could be driven by an epidemic or as a component of a business continuity process, can overstretch even a high-performing in-house Call Center. Progent's Help Desk Call Center services allow organizations of any size to outsource or expand their Help Desk with Progent's online Technical Response Center services.
- Progent's Standard Help Desk Call Center services utilize Progent's extensive network of remote IT support experts combined with world-class trouble ticketing and follow-up software to provide an affordable, advanced Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of online Level 1 desktop support from initial help requests through trouble ticket creation, desktop sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows teleworkers to check or revise the status of their active tickets, add information, and append screen captures or relevant files. Technical support services are provided at a substantial price reduction off Progent's normal Level 1 desktop support rates, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 IT experts to resolve advanced issues. For details, refer to Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Help Desk Augmentation Service enables your business to augment your existing Call Desk organization by sharing delivery of Call Center support seamlessly between your in-house support personnel and Progent's extensive team of PC support engineers and subject matter experts. Progent's shared Support Desk service is based on a collective support model utilizing the leading professional services automation (PSA) platform for handling help requests and trouble tickets, establishing responsibility, tracking progress, and producing reports. To find out how Progent's Help Desk Call Center Supplementation Services can help your business to deliver best-in-class technical support to your from-home workers, see Progent's Help Desk augmentation Services.
Cybersecurity for Remote Workers
Telecommuters commonly use their own computers and work in an unsecured space. This increases their exposure to cyber attacks and calls for careful deployment of firewalls, remote security monitoring, and the enforcement of security policies that adhere to best practices. Progent's seasoned team of certified cybersecurity experts can assist your company to plan, implement and manage a compliant security solution that safeguards sensitive data in networks that incorporate teleworkers.
- Firewalls enable you to create a network environment that can be securely accessed by local users as well as by at-home workers, mobile employees, suppliers, customers, and other stakeholders. Modern firewall devices allow you to assign and control different access rights to different classes of users and to scale your network and modify your security as your business evolves and as cyber threats grow increasingly complex. Progent works with both new and older firewall appliances from all major vendors including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall integration expertise, go to firewall configuration and support expertise.
- Remote Endpoint Monitoring makes it easy to track the various computers utilized by teleworkers and either block or spot and respond to modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint software agent is installed on every secured endpoint device, monitoring all activity and using advanced AI technology to identify zero-day attacks before they can spread. When an attack is spotted, ProSight Active Security Monitoring instantly isolates the infected endpoint from the corporate network to contain the threat. Because the ProSight Active Security Monitoring software agent is autonomous, endpoint devices stay secure even if they are not connected to the Internet. To find out more about ProSight ASM, see remote endpoint monitoring for an at-home workforce.
- Security Audits can assess the exposure of your network to all classes of outside and local security threats for an environment that incorporates an at-home workforce. Progent can run remote, automated cybersecurity analysis software for quickly and affordably detecting a broad range of security holes that can be surfaced via the Internet. Progent's endpoint security assessment consulting services, which can be managed by data security experts with top certifications such as CISA, ISSAP, and GIAC, can help your company to evaluate your workflows and governance policies and assess your network architecture to enable you to implement top-level security for your remote workers.
Data Protection for Remote Workers
The field of Data Protection covers saving and restoring vital data so as to avoid data loss and minimize recovery time and effort in the event of storage problems due to equipment breakdowns, software hiccups, operator mistakes, malware, or any other reason. Reliable data protection strategies can be particularly challenging to architect and manage in hybrid environments that incorporate local data centers, public clouds, and an at-home workforce.
- Backup/Recovery strategies for at-home workers must cover diverse kinds of personally owned endpoints. Progent offers quick remote access to experts knowledgeable about a wide range of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, iPads and handhelds. Leading backup/recovery solutions maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To protect data distributed throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud-based storage and includes fine-grained restore and centralized management.
- Disaster Recovery/Business Continuity strategies typically envision scenarios that call for a quick changeover to a work-at-home environment. Progent's senior disaster recovery preparedness consultants and business continuity specialists can assist you to develop, document and validate a DR/BC strategy that includes the process of moving to an at-home workforce.
Unified Management for Teleworkers
Microsoft has renamed and rebundled its endpoint management products under the title Microsoft Endpoint Manager, which includes Intune for cloud management of remote devices and Configuration Manager for managing local computers. Microsoft Endpoint Manager features a centralized environment for safeguarding corporate data by controlling on-premises, mobile, and at-home endpoints.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud service for managing and securing mobile computers and software. Remote endpoint devices can be user owned or company owned. IT administrators managing the enrolled endpoint computers of at-home workers can use Intune to provision and validate applications on devices, push patches and certificates, configure rules for permission to access data and resources, manage passwords, create VPN connections, control how teleworkers share data, set up threat defense, ensure compliance, and wipe corporate data from missing, stolen or decommissioned endpoint devices. Microsoft Intune works with iOS/iPadOS, Google Android, Windows, and macOS/OS X computers. For information about Microsoft Intune and how Progent can assist your company to use this platform to administer the endpoint devices of your at-home workers, visit Intune mobile endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified MDM platform that allows network managers to keep offsite endpoint devices up to date and secure. Workspace ONE incorporates VMware AirWatch for unified endpoint management plus VMware's Horizon virtual application delivery technology for access control, application management, and setup management of endpoint computers. Workspace ONE operates with devices based on Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site deployment through a perpetual license. Key capabilities of VMware Workspace ONE include rapid remote provisioning of out-of-the-box notebooks, immediate onboarding of new employees, policy set up and enforcement for all categories of endpoints, aggregated reporting and performance analytics, an email encryption gateway, and tight integration with Microsoft applications and cloud products. For details about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE remote device management expertise.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Alpharetta, Georgia organization, call
An index of content::
Database Programming Information Technology Consulting
Database Application Development Consulting Services
Progent's Microsoft-certified database application consultants can provide small and midsize businesses remote support for popular database products including MS SQL Server, Oracle, MySQL, and Office Access. Services available from Progent include software installation and integration, application design and coding, management services, replication strategies, capacity planning, tuning, migration, security and compliance, backup and recovery systems, problem solving, and webinar training.
24-7 Postini Technology Consulting
Antivirus Technical Support
E-Mail Guard from Postini provides continually upgraded spam and virus blocking, data filtering, and security from email-based DHA attacks and denial of service attacks. Progent is a Postini aggregator and service specialist. If your company is too small to qualify for a regular Postini license, you can still get the use of Postini’s Perimeter Management services via Progent’s E-Mail Guard anti-spam and antivirus aggregation program. Progent’s expert e-mail security consultants can show you how to develop an email protection plan that features spam filtering and anti-virus services and policies.
Active Directory Health Check Consult
24-Hour ProSight Network Health Reports Consulting Services
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size businesses to obtain an unbiased assessment of the health of their information system. Based on a selection of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure assets adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits such as a more manageable and more secure Active Directory implementation. Both options also provide the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include simpler management, improved compliance with data security regulations, more efficient utilization of IT assets, faster troubleshooting, more dependable backup and recovery, and increased uptime.
Microsoft ISA 2004 Server Information Technology Consulting
Support ISA 2000 Server
Progent's certified ISA Server consulting experts have broad backgrounds developing corporate security solutions for IT networks with multiple sites, mobile users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small company plan and deploy an installation of Microsoft ISA Server 2004 that supports your information security requirements without restricting your network.
Small Office IT Support New Hampshire
West Virginia Small Business Server Support
If your company does not need emergency remote support but expects to require technical services with your network in the near future, you can save time and money and guarantee that the appropriate IT skill will be ready when you need it by getting in touch with a Progent sales specialist and signing up as a client. For more information, call 800-993-9400 or email information@progent.com.
Windows Server 2012 R2 Data Deduplication Integration
Microsoft Expert Windows Server 2012 R2 Hyper-V Virtual Switch Computer Consulting
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Windows Server 2012 R2 for your company, create pilot systems and migration strategies, optimize your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT management team, create a corporate-wide security plan, automate IT administration, assist with creating applications, and build and validate a DR/BC plan.
Immediate Exchange Server 2016 Migration Technology Consulting Services
Exchange Server 2016 Migration Consultant
Progent can assist you in all phases of your upgrade to Exchange 2016 including planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), databases and logs; setting up hardware load balancing for high-availability client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
ISA 2004 Firewall Network Consultants
Technical Consultant ISA 2004 Firewall
Progent's Microsoft-certified Forefront Threat Management Server and ISA Server 2006 experts can help you to design, install, and manage an implementation of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your information system that provides the firewall protection, performance and manageability that your company requires.
Outlook autodiscover Online Troubleshooting
Office 365 hybrid solutions for Exchange Remote Support
Progent can help your business to understand the many subscription options offered with Office 365 and integrate your network with Office 365 in a way that delivers maximum business value. Progent supports cross-platform networks that incorporate Windows, macOS, and Linux software. Progent can also help you to create and manage hybrid ecosystems that seamlessly combine local and cloud-based resources.
Microsoft Office XP Security Consultants
Microsoft Office 2003 Onsite and Remote Support
Progent’s IT outsourcing services provide affordable computer consulting for small companies. Whether it involves planning system architecture, creating an internal Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or developing a web-based business application, outsourcing your IT engineering services can reduce expenses and minimize risks, permitting network service expenses to grow in a more moderate and manageable manner than is possible by building up a large, knowledgeable in-house network support organization. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to create a secure and highly available system foundation for your vital business software based on Windows such as Office XP, Office 2003, and Office 2000.
SCCM 2012 Asset Management Remote Troubleshooting
SCCM 2012 Asset Inventory Network Consultant
Progent's Microsoft-certified consultants can assist your organization to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to SCCM 2012 from a legacy device management platform or help you to modify your existing SCCM 2012 ecosystem to accommodate your changing business requirements. In addition, Progent can assist you to create an infrastructure that fully supports SCCM by delivering advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services.
Network Consultant Android and Exchange integration
Android and SQL Server integration Support Services
Progent's seasoned team of IT consultants and application specialists have years of background providing remote and on-premises support for businesses of all sizes who want to incorporate Android phones and tablets into their IT networks so that users can be productive while on the go. Progent has the range of know-how to solve technical problems that involve numerous manufacturers and that entail a mix of older and up-to-date technology. Progent offers cost-effective online technical support to assist you with any stage of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional technical support to assist you to handle particularly stubborn technical issues, or Progent can provide outsourced or co-sourced project management support to ensure that you finish strategic IT projects on time and on budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and offers support for all major operating systems, apps, management tools and network infrastructure. Progent also can provide customized group or one-on-one training sessions to show you how to manage and use Android phones to maximize their business value.
Support and Setup wireless VoIP phone and Aironet APs
wireless VoIP phone and Aironet APs Online Help
Cisco's wireless IP phones are industrial-grade Wi-Fi devices designed for professionals who are on the move within campus, hospitality, retail or other environments where IT management wants portable phones that offer more administrative control, security and ruggedness than is possible with the BYOD mode of mobile communications. Creating solutions with Cisco's wireless IP phones usually requires that IT teams set up and fine tune many components of your Wi-Fi infrastructure including wireless access points, routers, Cisco wireless LAN controllers, and management tools. Progent's certified experts offer online and on-premises assistance to help you create and administer a Cisco wireless VoIP phone solution by delivering integration services that can range from debugging the configuration of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
Amazon Marketplace Web Service development training Developer Firms
Amazon Marketplace Web Service development training Developer Firms
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, vendors can expand their market, reduce their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and speed up your return on investment.
VMM Database Integration Support
Setup and Support SCVMM 2012 VHDX Resizing
Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; plan, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your business to upgrade from an earlier version of SCVMM or from a third-party virtualization management system, and Progent can help you to enhance and repair your current SCVMM 2012 environment to make sure you get maximum business value.
Lync Server 2013 Mirrored Back End Servers Professionals
Microsoft Lync Server 2013 IM Online Technical Support
Microsoft Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network voice communication. Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office or Office 365 and streamlines administration through integration with Windows AD. Lync can also reduce capital and operational costs by doing away with VoIP equipment and subscription fees, PBX gear, or legacy teleconferencing solutions. Progent's certified unified communications consultants can provide remote and on-premises support to assist your company to manage and repair your current Lync Server 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist your organization to plan and carry out an efficient Skype for Business upgrade.
ProSight IT asset management Consulting
Consulting Services network asset documentation management
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect information related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can eliminate as much as 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you’re making enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it.
Windows, UNIX, Solaris Remote Troubleshooting
Network Engineer Windows and Solaris
Progent can help you to plan and execute a smooth migration from a UNIX-powered IT environment to a network based on MS Windows and suited for supporting Microsoft's familiar office productivity products, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development specialists can assist you to guard your information and minimize business discontinuity by designing an effective migration strategy that preserves your existing investments in UNIX software and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include analysis of current environment, migration planning and testing, Microsoft Exchange migration services, data and application porting, and server and media transition and economization.
Cisco Expert Meraki CMX Technical Consultant
Meraki MR32 Access Point Computer Consulting
Progent's Cisco-certified wireless networking consultants offer remote and on-premises consulting and troubleshooting services to help you to design, configure, manage, optimize, and repair wireless networks that utilize Cisco's Meraki APs. Progent's consultants can also help you to plan and implement hybrid environments that integrate on-premises and cloud-hosted resources and that provide easy access, advanced security and compliance, unified management, and dependable operation for all your mobile and desktop endpoints.
IT Development Project Services
Project Pilots Consultant
For enterprise project management assistance, Progent can provide access to veteran IT experts with decades of experience in IT management, application development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management skills to help enterprise customers adhere to leading practices to make sure major projects are successfully completed on time and on budget.
Online Office Outlook Education
Urgent Microsoft Desktop Apps Instruction Technical Support Firms
Progent's virtual classroom webinars provide small companies the affordability, ease, and versatility of web-based seminars and the effective pedagogic methods of expert teachers who utilize sophisticated collaboration software to reproduce live, participatory classrooms. Progent offers online training for key desktop applications including elements of Microsoft Office such as Microsoft Office Excel, Word, Publisher, and Project: Dynamics accounting and analytics products including Microsoft Dynamics GP; as well as additional top desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
infrastructure documentation management Consult
24x7 Engineer IT asset documentation management
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard data related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can eliminate as much as 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it.
Engineer SQL Server 2012
Support and Integration Microsoft Denali
Progent offers the support of Microsoft-certified engineers and seasoned software programmers, DBAs, project managers, Cisco-certified network architects, business continuity specialists, and data security professionals to assist you to assess the likely benefits of SQL Server 2012 for your organization, install pilot environments at your datacenter or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from legacy database solutions, and define a cost-effective and secure IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
Select Topic: