Alpharetta Work at Home Employees Solutions Consulting Experts
Solution Design, Configuration, Administration and Call Center Consulting and Support Services
Expanding your remote workforce can have a significant impact on network architecture, cybersecurity, and company workflows. Progent has two decades of experience assisting SMBs to design, deploy, manage, tune, and debug IT environments that incorporate work-from-home employees. Progent can assist your Alpharetta company to select the appropriate tools and follow best practices in creating and operating a secure virtual office ecosystem for teleworkers that facilitates collaboration and delivers top business value. Progent offers support services ranging from as-needed guidance for getting you past occasional IT bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.
Progent can help Alpharetta, Georgia organizations to succeed with any facet of building a high-performing work-at-home environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, cybersecurity, backup/restore solutions, and streamlined management.
Infrastructure for an At-Home Workforce
Integrating the physical and software infrastructure needed for a remote workforce can be particularly complex if you must manage a combination of personal equipment like desktop computers and notebooks, Internet routers, and wireless appliances from various vendors and with a variety of operating systems and firmware levels. Progent's experience delivering online help for both outdated and modern technologies in remote office solutions enables you to make efficient use of your existing network infrastructure and offers ready access to expertise for making essential updates. Services offered by Progent to assist you to implement a productive telecommuting infrastructure include:
- Virtual Private Network technology allows you to establish a secure connection for authenticated at-home employees to use IT resources located at your company data center or in a public cloud. Progent's consultants can help you to configure and maintain VPN connections between your teleworkers and your key IT resources by providing remote VPN configuration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can assist your telecommuters to set up Cisco's AnyConnect client software for secure VPN connections for a broad selection of devices such as Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure products enable an at-home worker to view and use a remote computer's desktop. This gives IT managers significant control over the digital environment of telecommuters and ensures remote users a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach home computer networks to the Internet and support VPN connections, home Wi-Fi networks, and firewall services. Progent offers expert remote support for setting up home routers from all major manufacturers. See router integration services from Cisco-certified experts.
- Home Wi-Fi networks, often shared by an entire household and visitors, are commonly used by telecommuters to connect to their router for work. This can cause throughput and cybersecurity problems. Progent can assist you to mitigate these problems by providing services like Aironet configuration expertise, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti wireless AP setup assistance.
- Internet access solutions impact the speed and availability of connections between telecommuters and the corporate data center. Mission-critical processes may demand backup Internet connections in the event the normal connection breaks. Progent can provide expertise for picking ISPs, choosing sensible service bundles, and setting up redundant Internet connections. See Internet access solutions.
VoIP Solutions for At-Home Workers
Expanding the company phone system to include teleworkers is critical to maintaining an effective at-home workforce. A broad range of cloud-based digital PBX platforms are used by small and mid-size businesses to server telecommuters. Many larger organizations rely on Cisco's modern or legacy products for IP voice solutions. Progent can help businesses of any size to plan or tune a telecommuter VoIP environment that delivers the flexibility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help organizations optimize their current Cisco VoIP environments to support a growing at-home workforce.
- Cisco Unified Communications Manager (CUCM) delivers enterprise telephony capabilities to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media applications used throughout the network. Unified Communications Manager manages additional combined media services like messaging, video conferencing, and customer interaction networks. For more information about Progent's CUCM support, refer to CUCM consultants.
- Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent can help you to maintain your current CallManager environment or migrate efficiently to Cisco's current IP telephony products. For details about Progent's expertise for CallManager and Cisco's other legacy IP voice platforms, see CallManager consulting services.
- Cisco IP Gateways enable connectivity with PSTN networks and with users working outside the corporate perimeter such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your wide area network architecture to work with these VoIP solutions and provide as-needed configuration and debugging services.
Voice/Video Conferencing for Telecommuters
A wide range of voice/video conferencing products from major vendors support online meetings, video and voice conferencing, chat sessions, and screen/content sharing for both onsite users and at-home workers. Many organizations use multiple conferencing products to meet the needs of their various partners and customers. Progent's communications experts can help you to maintain your current voice/video conferencing ecosystem and enhance the experience of your at-home employees.
- Skype for Business is Microsoft's popular communications platform that enables real-time presence, instant messaging, audio and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help your company to configure and maintain Skype for Business clients to support your remote workforce. For details about Progent's support services for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's group video phone app for iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 simultaneous users for video calls. To learn more about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference. For details about Progent's support services for Cisco Webex and for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and information with features such as video conferencing, persistent chat, plus file sharing. To learn more about Progent's support expertise for Microsoft Teams as well as for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these products and help your business to tune your WAN architecture to host them.
Microsoft Integrated Collaboration Software for Remote Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office families, offering a powerful ecosystem of applications that deliver a consistent user interface for exchanging information throughout a corporate network and on a wide selection of endpoint computers. Progent has delivered online consulting support for SharePoint and Exchange Server since their first releases and can help businesses to tune these flagship collaboration platforms to maximize the productivity of your remote workers.
SharePoint uses web sites to enable collaboration and information delivery by providing policy-driven delivery of data, workflow, and tools for searching through company-wide information silos. SharePoint permits you to create protected web portals that permits remote workforce to see and update consolidated business intelligence by means of Intranets (Wikis), Blogs, social web sites, and Web Parts. To learn about Progent's SharePoint consulting expertise, refer to SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting services, visit integration consulting for Exchange.
OneDrive is Microsoft’s shared cloud-based file hosting and synchronization service, similar to GoogleDrive. At-home workers can store files to the OneDrive service, and co-workers anywhere can share them securely through a web browser. Included with Microsoft 365, OneDrive enables home employees to jointly author documents. Revisions created offline are automatically uploaded when you go back online. For information about Progent's consulting services for OneDrive, see Onedrive integration experts.
Cloud Integration for At-Home Workers
Progent can provide advanced remote support for enabling businesses to create, maintain and repair integrated network architectures that include internal data centers, at-home workers, branches, plus cloud services. Progent offers top-tier consultant for all types of cloud service such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help at-home workers resolve issues with cloud connectivity, authentication, and cybersecurity.
Azure is a popular platform for cloud services that enables you to utilize IT infrastructure, servers, and key applications hosted on Microsoft's massive cloud. Azure features more than 100 cloud-based services such as the ability to host Windows and Linux-based virtual machines, scalable cloud storage, messaging, application development with Visual Studio, and backup/restore. Progent can help your organization to set up VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity management with Azure AD, and design backup and recovery solutions with Azure Backup. Progent's cloud experts can also show you how to create secure connections to Azure for remote workers by setting up and troubleshooting firewalls and VPN IPsec tunnels. To learn about Progent's consulting expertise for Azure, go to Microsoft Azure expertise.
Office 365, now called Microsoft 365, is Microsoft's growing family of business productivity software and cloud-based services offered by subscription. Office apps and services are provided in a variety of plans designed for customers ranging from individuals and households to major enterprises. Progent offers fast and easy online access to consultants familiar with Microsoft 365-compatible devices based on Windows, Mac, iOS, and Google Android technology. Progent can help your business to assess the numerous subscription bundles available for Microsoft 365 and deploy 365 applications for your remote workers in a way that delivers maximum business value. To learn about Progent's expertise for Microsoft Office 365, see Microsoft Office 365 consulting expertise.
Office 365 Exchange Online is among the most popular applications in the Microsoft 365 product line. Exchange Online provides the benefits of reduced costs for data center infrastructure, simplified management, on-demand scaling, high reliability, and other benefits inherent with public clouds. Microsoft has engineered Exchange Online to operate transparently with on-premises deployments of Exchange, allowing you to create hybrid cloud/onsite networks. Progent's Exchange experts are available for occasional help to get you through challenging technical roadblocks and can also provide comprehensive project management services to ensure your at-home workers have convenient and safe access to your Microsoft 365 Exchange Online deployment. For details Progent's support services for Exchange Online, visit Microsoft 365 Exchange Online configuration and support consulting.
Amazon AWS is a trailblazer in the public cloud computing market and is the world's leading source of cloud-based services. Progent offers rapid and affordable online access to cloud connectivity experts who can help your business to design, implement, maintain, and debug hybrid IT networks that incorporate Amazon AWS cloud-based services with local data centers and with other popular cloud platforms such as Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking experts to assist you to build a high-availability network architecture so your employees have a consistent computing environment regardless of whether they are working from your main office, a remote branch, at home, or on the road. To find out about Progent's consulting services for Amazon AWS, visit Amazon AWS consulting expertise.
Google Cloud is a leading collection of public cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can assist your organization to scale your current IT resources with the Google Cloud Platform, and Progent's database experts can show you how to make your key applications cloud friendly so your remote workers can benefit fully from Google Cloud Platform services. Progent's consultants can assist you to set up VMs on Google Cloud Compute Engine, design a cost-effective storage system with Google Cloud Storage services, and streamline access control for at-home workers with GCP Cloud Identity. Progent can also assist your business to use GCP's unified management tools to administer and monitor your Google Cloud ecosystem. For details, visit Google Cloud Platform integration services.
Help Desk Support for Remote Workers
A rapid, enterprise-wide switchover to a from-home business model, which might be driven by a pandemic or as part of a disaster recovery/business continuity process, can overwhelm even a high-performing internal Call Desk. Progent's Help Desk services allow businesses to outsource or supplement their Call Center with Progent's remote Technical Response Center team.
- Progent's Standard Call Desk services leverage Progent's extensive team of online technical support experts combined with world-class ticketing and tracking technology to provide an economical, advanced Call Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of remote Level 1 PC technical support from help requests through ticket creation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal enables telecommuters to monitor or edit their active trouble tickets, add information, and upload screen captures and attachments. Desktop support services are delivered at a substantial price reduction off Progent's normal Level 1 desktop support charges, and Progent makes available the option of rapid escalation to Level 2 and Level 3 IT experts to resolve complex issues. To find out more, go to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Call Desk Supplemental Service allows you to supplement your existing Help Desk Call Center organization by sharing delivery of Help Desk services seamlessly between your in-house support personnel and Progent's extensive pool of PC support engineers and subject matter experts. Progent's co-managed Support Desk service is based on a collective support model utilizing the leading PSA platform for managing help requests and ticketing, establishing responsibility, tracking progress, and generating management reports. To learn how Progent's Help Desk Augmentation Services can help your company to provide world-class desktop support to your from-home workers, go to Progent's Support Desk augmentation Services.
Cybersecurity for Remote Workers
Remote workers commonly run their own equipment and work in an unsecured area. This increases their vulnerability to cyber threats and calls for careful use of firewalls, remote monitoring, and the creation of policies that follow leading practices. Progent's veteran team of certified cybersecurity experts can help you to plan, deploy and administer a compliant cybersecurity environment that guards sensitive information in IT networks that include remote workers.
- Firewalls enable you to build a network that can be securely accessed by on-premises users as well as by an at-home workforce, mobile users, suppliers, customers, and the public. Next-generation firewall devices allow you to configure and control different permissions to different groups of users and to scale your network and modify your security profile as your company evolves and as network attacks grow increasingly sophisticated. Progent supports both current and older security appliances from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall configuration expertise, go to firewall configuration and support expertise.
- Remote Endpoint Monitoring makes it easy to watch over the various devices utilized by telecommuters and either block or spot and respond to modern cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight agent is installed on each protected endpoint, watching all activity and using advanced machine learning and full execution context to identify zero-day threats at inception. When an attack is spotted, ProSight Active Security Monitoring immediately isolates the targeted device from the corporate network to quarantine the malware. Since the ProSight Active Security Monitoring software agent is self-contained, endpoint devices stay protected even when they are disconnected from the Internet. To find out more about ProSight ASM, go to remote endpoint monitoring for remote workers.
- Security Audits can evaluate the vulnerability of your network to all classes of outside and local security attacks for a network that incorporates an at-home workforce. Progent can run online, automated cybersecurity inventory scanning for rapidly and economically detecting a wide variety of security gaps that can be surfaced via the Internet. Progent's endpoint security audit consulting services, which can be managed by network security professionals with top certifications including CISM, CISSP, and GIAC, can help your business to evaluate your operations and governance policies and assess your WAN infrastructure to enable you to implement the highest level of protection for your telecommuters.
Data Protection Solutions for Teleworkers
Data Protection covers saving and recovering critical information in order to prevent data loss and reduce recovery time in the event of storage system failures due to hardware breakdowns, software hiccups, operator error, cyber attack, or other causes. Dependable data protection solutions can be particularly difficult to architect and manage in hybrid environments that incorporate in-house data centers, public clouds, and at-home workers.
- Backup/Recovery strategies for teleworkers must address multiple types of personally owned endpoint devices. Progent can provide fast online access to experts knowledgeable about a broad array of products for protection Microsoft Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and smartphones. Popular backup/recovery products maintained by Progent's data protection consultants include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect resources spread throughout a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud-based storage and includes granular restore and unified management.
- Disaster Recovery/Business Continuity (DR/BC) plans typically anticipate circumstances that require a quick changeover to an at-home workforce. Progent's senior disaster recovery preparedness experts and business continuity consultants can help you to produce, document and test a DR/BC strategy that includes the logistics of moving to telecommuting.
Unified Management for Teleworkers
Microsoft has rebranded and rebundled its endpoint management products under the name Endpoint Manager, which encompasses Intune for cloud-based management of remote endpoints and Configuration Manager for managing onsite endpoints. Microsoft Endpoint Manager features a centralized solution for safeguarding corporate information by managing local, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud service for managing and protecting remote devices and software. Managed endpoint computers can be user owned or business owned. IT administrators managing the endpoint computers of teleworkers can utilize Intune to provision and validate applications on devices, push patches and certificates, configure rules for permission to access data and resources, manage passwords, create VPN connections, determine how telecommuters share information, establish threat defense, ensure compliance, and erase sensitive data from lost, stolen or deactivated devices. Microsoft Intune works with iOS, Google Android, Windows, and macOS computers. For information about Microsoft Intune and to find out how Progent can assist your company to use Microsoft's Endpoint Management to administer the devices of your teleworkers, refer to Intune telecommuter endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified MDM platform that helps network administrators to keep remote endpoint devices up to date and secure. Workspace ONE uses VMware AirWatch technology for centralized endpoint administration along with VMware's Horizon virtual software delivery platform for identity control, app management, and configuration management of endpoint devices. Workspace ONE operates with devices based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product via a one-time purchase. Top capabilities of Workspace ONE include rapid over-the-air provisioning of out-of-the-box laptops, quick onboarding of new employees, policy setting and enforcement for all categories of endpoints, unifies reporting and performance analytics, an email encryption gateway, and seamless integration with Microsoft apps and cloud-based products. For details about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your Alpharetta, Georgia business, call
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ProSight domain expiration management Consulting
ProSight certificate expiration management Professionals
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect data related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you’re making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it.
Microsoft Experts SQL Server 2017 Mobile Reports Information Technology Consulting
SQL Server 2017 Adaptive Query Processing Support Services
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to evaluate the business advantages of migrating to SQL Server 2017 and can help you to plan and implement a smooth migration of your databases and applications to any network model including on-premises, cloud-hosted, or hybrid. Progent's consultants can provide online or onsite support services ranging from on-demand design assessment or debugging to comprehensive project management to ensure your SQL Server 2017 initiative is carried out on time and on budget.
Immediate SQL Server 2014 Cluster Shared Volumes Outsourcing
SQL Server 2014 Computer Engineer
SQL Server 2014 incorporates significant improvements in key areas including performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works seamlessly with all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and on-premises consulting services including planning, deployment, administration, remediation, and application development services to help businesses of all sizes to realize fast return from their SQL Server 2014 investment.
Part-Time CIO Support Services
Chief Information Officer Specialist
Progent can supply small businesses with an information management professional who can act as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you deploy sensible IT products to enhance business operations so they match better with your business objectives. Your company can develop and implement a well thought out information technology plan without incurring the cost of a full-time Chief Information Officer.
Freelance ERP Consultants Contractor Job
Open Positions Independent Network Consultant
Our Experts Group offers consulting in key areas such as Macintosh integration and applications; Consulting for Linux, UNIX, and Sun Solaris environments; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Strategic and specialized program support; CIO, business analyst, and project logistics outsourcing; Special program development and integration; Web, electronic business, EDI, and client portal design and deployment; Database support and efficiency consulting; Business information expertise; and Telecom systems consulting.
Wireless Integration Case Studies
Example Application Wireless Integration
Progent delivered a wireless networking solution that allowed a school to increase efficiency and eliminate the ongoing expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for connecting remote locations as far as 2.5 miles apart and can extend to even longer ranges. This wireless alternative provided improved bandwidth and dependability than simply amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz spectrum it offered protection against outside interference.
Online Support Services Exchange 2013 Upgrade
Exchange 2013 Upgrade Engineer
Microsoft Exchange Server 2013 includes major improvements to the functionality of its predecessor Exchange Server 2010 and introduces powerful innovations plus a redesigned architecture. These enhancements affect vital IT areas such as ease of administration, availability, security and compliance, operational costs, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the possible business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient test and rollout plan, and train your IT team to manage your Exchange 2013 environment. Progent can also provide affordable online consulting and management services for Microsoft Exchange Server 2013.
Cisco Router System Consultants
Cisco Planning Design Consultant
Progent can help you to deploy Cisco's networking technology to build a solid basis for your onsite, private cloud, or hybrid-cloud data center and streamline operations in vital areas such as hardware utilization, security and compliance, versatility, availability, and disaster recovery.
SQL Server 2016 Data Mining Help and Support
SQL Server 2016 Mobile Reports Online Support Services
Microsoft SQL Server 2016 offers significant enhancements in speed, capacity, security, availability, BOYD integration, and built-in business intelligence. Innovations include PolyBase for handling structured and unstructured databases simultaneously for big data applications, Jason support, Always Encrypted mode, Mobile Reports, and centralized control over local and cloud-resident resources. Progent's Microsoft-certified consultants can provide online and onsite expertise to assist businesses of any size to implement, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
SQL Server 2017 R Services On-site Technical Support
Technical Support SQL Server 2017 and Excel
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business benefits of upgrading to SQL Server 2017 and can assist your organization to design and carry out a cost-effective migration of your databases and applications to any network architecture including local, cloud-hosted, or hybrid. Progent's SQL Server experts can provide online or onsite support ranging from as-needed design review or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
Engineer SCCMM 2016
System Center 2016 Security IT Consulting
System Center 2016 delivers important improvements in the management of hybrid cloud environments by offering advanced support for Windows Server 2016, Windows 10; seamless integration of multi-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team offers world-class remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to design and install a new deployment of Microsoft System Center 2016, expand or tune your current one, upgrade smoothly from a previous version of System Center, or debug your System Center environment.
Dharma ransomware recovery Consultants
Consult WannaCry ransomware recovery
Progent's seasoned ransomware recovery experts can assist you to rebuild a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
SCVMM 2016 Rolling Upgrade IT Consultants
SCVMM 2016 Virtual Switch Online Support Services
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of network monitoring and management products and is designed to provide a centralized mechanism for configuring and managing virtualized fabric and services across hybrid environments that can include private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consultants can assist businesses of any size with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you upgrade smoothly from older versions of VMM, design processes for creating and deploying VMs and hosts, design fault-tolerant compute and storage clusters, connect your private cloud infrastructure with public cloud services, configure virtual switches, write and debug PowerShell scripts, and assist you to assess the strategic business benefits of new capabilities like Storage Replica and Host Guardian Service. Progent's virtualization professionals can provide advanced Windows Hyper-V consulting and VMware vSphere expertise.
Urgent VPN Integration Services
Remote Access Remote Troubleshooting
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business integrate and support Cisco’s security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and offer the versatility to evolve with your changing business requirements. Progent’s Cisco-Certified network experts support Cisco’s complete line of hardware and software targeted at preventing information theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your information system. Progent can help you deploy Cisco technology to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control framework for user authentication, permissions, and tracking from a graphical Web interface.
Microsoft Windows Server 2019 Hybrid Configuration Remote Technical Support
Windows Server 2019 Cybersecurity Consulting
Progent's Windows Server 2019 disaster recovery preparedness experts can assist your business to plan and deploy a disaster recovery solution built around Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Windows 7 Migration Solution Providers
Windows 7 Migration Information Technology Outsourcing Companies
Progent's Microsoft certified engineers offers offsite and onsite support services to assist your company to manage, support, and repair PCs powered by Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, network security, backup and restore, remote access, smartphone and tablet integration, wireless network design, and remote system monitoring and alerts.
Sun Solaris Cybersecurity Contractor
Solaris Security Consultant
If your company operates a Solaris environment or a mixed-platform IT environment, Progent's CISM and ISSAP-premier security specialists can assist your entire enterprise in a broad range of security areas such as security management practices, security architecture and strategies, access control systems and techniques, software development security, business processes security, physical security, telecommunications, infrastructure and Internet security, and disaster recovery preparedness. CISM, CISSP and ISSAP stipulate the basic competencies and international standards of performance that information security managers are expected to master. These certification provide IT management the assurance that consultants who have achieved their CISM or CISSP qualification have demonstrated the experience and knowledge to offer effective security management and engineering services.
BlackBerry Wireless Computer Engineer
BlackBerry Smartphone Specialists
Progent can provide the services of RIM BlackBerry-certified experts who can assist small businesses to plan, administer, and troubleshoot BlackBerry technology economically and effectively, eliminating the requirement for an in-house BlackBerry expert and minimizing the expense and hassle of supporting a mobile wireless workgroup. Progent's BlackBerry engineers offer extensive backgrounds working with Progent's Microsoft-expert experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security engineers. This breadth of expertise, combined with Progent's efficient online service delivery model, provides small and mid-size businesses an efficient option for integrating BlackBerry technology productively into their information system.
Support and Setup Microsoft SQL Server 2012
Microsoft SQL Server 2019 Consultants
Progent’s Microsoft certified consultants can provide small and medium size companies expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the rapid creation of enterprise-class business applications that can give your company a competitive edge. SQL Server provides core support for XML and can query over the Internet and outside the corporate firewall. In addition to offering expertise, support and troubleshooting services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information network. Progent can also help you upgrade from older editions of Microsoft SQL Server to SQL Server 2005.
NetDocuments Compliance Consultancy
NetDocs Search Consultant
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built for the legal profession. Progent offers online guidance from NetDocuments experts who can assist legal departments and law firms to design, deploy, manage, optimize, or debug a document management system (DMS) environment based on NetDocuments.
Windows SharePoint 2007 Services Remote Technical Support
SharePoint 2007 On-site Technical Support
Progent’s Microsoft-certified experts can provide small and midsize companies computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, teams and information. SharePoint Portal Server offers a central spot for your employees or clients to access, organize, distribute and manipulate relevant information, files, and applications and to communicate with other people. It enables faster and more intelligent decisions, more efficient sharing across groups and more streamlined business practices. The primary objective of SharePoint Server is to bring together, in a relevant way, all of the many sources of knowledge accessible inside and without an organization. Windows SharePoint Services join employees, customers, teams and projects with the information they’ve created in a manner that makes data convenient to locate, download and apply.
Online Wireless Site Survey Consultant Services
Support and Integration Online Wireless Site Survey
Progent's Wi-Fi site survey services make it easy to plan, implement and troubleshoot a Wi-Fi network adapted to your facilities, offering you a wireless solution that delivers the coverage, speed, capacity, security, and hand-off ability your business needs.
Enterprise hybrid cloud integration Consulting
Top Consult Enterprise hybrid cloud integration
Progent can help your it team to plan and manage cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid topologies that seamlessly combine on-premises IT assets along with cloud services. To assist you to integrate public clouds with networks, Progent can provide a variety of cloud integration support services that include Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of background providing advanced consulting support remotely, and Progent can help you complete your cloud integration initiatives quickly and within your budget.
Cisco PIX to ASA upgrade Specialists
Consulting Services Cisco ASDM Firewall Management
Progent’s experienced Cisco network security consulting professionals provide expert PIX and ASA Firewall consulting services covering infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack protection, and secure connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home offices to scalable gigabit products, Cisco PIX and ASA Firewalls offer a high level of protection, performance, and excellent reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed operating system, eliminating possible OS-specific security holes.
Remote Support On-site Support
Best Onsite Support Configuration
For mid-size companies looking for IT consulting services, Progent can deliver an array of alternatives such as on-site service, remote support, phone-based Call Center, 24x7 support with automatic network monitoring, temporary staff augmentation, business relocation services, software development, and expert consulting. For midsize companies in California or other areas serviced by Progent's field engineers, Progent offers professional on-premises help for fixing network issues rapidly and economically.
ransomware cleanup and restore Consultants
Ryuk ransomware cleanup Consult
Progent's ransomware consultants can help you to evaluate your ransomware vulnerability, remotely monitor and guard your network, help with negotiating a settlement with a threat actor, and reconstruct an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Microsoft Certified Partner On-site Support SQL Server 2019 Machine Learning Services
Online Help SQL Server 2019 SSRS
Progent's certified SharePoint 2019 and SharePoint Online consultants offer affordable online and onsite expertise, software development, and technical support services for businesses of any size who want to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help you design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud components into a cohesive information management solution.
Great Plains Software Development
Immediate Custom Excel Integration
For custom application development, Progent can provide software design consultants to produce line-of-business software in areas such as eCommerce, web site design, Microsoft Dynamics packages including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Internet Information Services to create company-specific eCommerce solutions based on Microsoft ASP.NET. In addition, Progent offers experts in a wide array of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
24-Hour Cisco IP Video phones Integration
Cisco VoIP phones Engineer
Progent's Cisco certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Remote Workforce Video Conferencing Computer Consulting
Work from Home Conferencing Consultants
Progent can help small and mid-size businesses to set up and troubleshoot conferencing solutions to enable their telecommuters to communicate productively with colleagues and customers.
Ubiquiti UniFi wireless LAN Engineers
Ubiquiti AP Engineer
Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. UniFi devices installed throughout multiple venues with thousands of access points can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent can provide the expertise of seasoned wireless consultants who can help your organization to determine the value of UniFi technology for your business and assist you to plan, deploy, manage, and troubleshoot your UniFi ecosystem.
Consultant Services NetDocuments Security
Services NetDocuments and Azure
NetDocuments (NetDocs) is a leading cloud-based document management system designed specifically for law practices. Progent can provide online guidance from NetDocuments consultants who can help legal departments and law firms to design, configure, administer, tune, or troubleshoot a document management system solution based on NetDocs.
Microsoft Lync for Mac Support and Integration
Specialists Microsoft Excel for Mac
Microsoft Mac Office allows Apple Macintosh users to run the industry's most popular office productivity programs. Progent's Apple-certified Mac experts can help you configure Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows computers so that Mac users can access the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who run Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can provide service for environments that mix Apple Macintosh with Microsoft Windows systems with complete resource sharing, or environments which intentionally limit collaboration between Apple Mac and Windows users.
Online Consulting Cisco Jabber
Remote Support Services Jabber and SIP trunk
Progent's Cisco Jabber consultants can provide remote or on-premises expertise to assist businesses of any size to design, deploy, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide in-depth support for all the products, technologies and services that make up building a cohesive Cisco Jabber collaboration solution including Cisco network devices and management software, Microsoft Office apps, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi networks, security and compliance, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and other components of a cohesive collaboration ecosystem.
24x7x365 Consulting MetroCluster Switch Integration
NetApp MetroCluster Switchover Consultancy
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering along with replication to deliver fast, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles apart from each other. Progent's team of veteran IT experts can assist your business to design, deploy, administer, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your technical requirements and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by providing guidance with tasks such as assigning disk pools and shelf IDs, determining plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your disaster recovery system to prove adherence with industry standards and regulatory requirements.
Award Winning ISA Server Support Outsourcing
ISA Server Remote Support
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for IT networks with multiple sites, mobile workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts are available to help your small business in planning and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your information protection requirements without overly restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of ISA Server.
Microsoft Dynamics GP System Update Specialists
Dynamics GP System Update Planning Professional
Progent's consultants have delivered support for Dynamics GP and Great Plains software for nearly 20 years and Progent has provided system integration, customization, training, and debugging services since the platform's debut. Progent can provide advanced support for updating out of date Dynamics GP/Great Plains ERP systems. Progent can assist you to design, validate, and carry out an efficient migration from a a legacy version of GP to the latest edition of Microsoft Dynamics GP.
Support and Integration System Center 2016 and SSRS Reporting
Consultant System Center 2016 Cloud Integration
Progent has more than 10 years of background configuring, and supporting the core components that make up Microsoft System Center and can assist your organization to design, install, support, and repair your Microsoft System Center 2012 R2 ecosystem to maximize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent can help you to upgrade to the latest version of System Center from an earlier one or from another datacenter management platform to deliver the advantages of best-in-class provisioning, management automation, security, plus infrastructure and critical application availability and performance monitoring.
CRISC Certified Risk and Information Systems Control Architect Professional
CRISC Certified Network Risk and Information Systems Control Architect Engineers
Progent offers the services of a CRISC-certified risk management expert to help you to design and deploy an enterprise risk management solution based on leading practices identified by CRISC and geared to align with your organization's risk appetite, business goals, and budgetary guidelines.
Specialists Automatic Topology Diagrams
ProSight Network Infrastructure Management Remote Troubleshooting
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map, track, reconfigure and debug their networking hardware like routers and switches, firewalls, and access points plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are always current, captures and displays the configuration information of almost all devices on your network, monitors performance, and generates notices when potential issues are discovered. By automating complex network management processes, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, locating appliances that need critical software patches, or resolving performance bottlenecks.
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