Fast Phone Support for Alpharetta Georgia UNIX, Linux, or Sun Solaris NetworksFor small and midsize companies in Alpharetta Georgia, Progent provides support for computer systems based on UNIX or Linux or for environments that include a mix of UNIX-family systems and Microsoft Windows technology. Progent has delivered online support to businesses in all 50 states in the United States. (Refer to Progent's client recommendations). Progent also offers the expertise of CCIE-qualified network specialists for complex connectivity issues, plus the services of CISSP and CISM-accredited security consultants to handle high-level security architecture and business continuity preparedness.

Progent's online technical support services offer exceptional leverage due to the fact that they have the real-world background and the advanced tools to solve the majority of network problems quickly. This reduces direct costs because service calls accumulate a smaller number of billable consulting minutes. Online support also avoids the cost of dispatching a consultant to your site. Your organization benefits even more with indirect expenses by minimizing or eliminating system outages and related losses resulting from business disruption, disgruntled clients, unproductive employees, and distracted executives.

Progent's pricing policy for online help is designed to get the most out of your network support dollar. Progent charges on a per-minute basis for phone consulting, so you are invoiced just for the support that you actually get. In contrast to many online service companies, Progent asks for no startup fee or minimum payments. Progent's one-minute granularity and simple policy for billing save you from situations where quick repairs somehow turn into big tabs. Progent's penchant for solving technical issues quickly translates into your company saving cash.

Progent's Online Service Technologies
Over the years, Progent has fine tuned an array of customized tools and field-proven methodologies which promote the maximum degree of effectiveness for remote technical support and troubleshooting for small and midsize company IT systems. Progent offers protected VPN support for gateways from a variety of popular companies including Microsoft, Cisco, Juniper, Netscreen and Watchguard. Protected VPN technology permits the consultants of Progent's remote service group to link to your system remotely without compromising system security.

Progent's sophisticated technical support reporting application keeps thorough documentation for the service that Progent's clients have been provided. Progent's staff engineers have access to the specifics of services delivered to each client by any consultant. This archive of issues and resolutions is stored as an easily retrievable support knowledge base that allows Progent's online support professionals to share their experiences with the whole team to ensure that the value of Progent's support services grows over time. Progent's advanced accreditations and working relationships with key technology companies such as Cisco and Microsoft permit access to additional massive technical knowledge bases and permit quick access to vendors' in-house support staff so Progent's remote consulting experts can come up with the best solutions in the least time.

Get Online UNIX/Linux, Sun Solaris, or Apple macOS and OS X Network Support from Progent
To get started with Progent's phone support in Alpharetta Georgia or to find out additional information about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has an urgent requirement for IT help, go to Immediate Emergency Support.

Phone-based Technical Services Available from Progent
Progent's online technical support professionals offer advanced credentials in a comprehensive set of disciplines. This breadth of technical skills permits Progent's engineers to resolve almost any crisis likely to take place in a small business network. Certifications awarded to Progent consultants in UNIX-family technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support experts include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, CCSP, Voice Professional (CCVP), and Design Associate.

To help clients with multi-OS environments, Progent also provides the skills of engineers with advanced Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity experts, and CISSP-ISSAP engineers.

Online technical services provided by Progent to clients in Alpharetta include:

  • UNIX/Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based consulting services address a wide spectrum of computer technology such as system infrastructure, email solutions, system and operational security, UNIX and Windows coexistence, VMware technologies for server hardware economization and easy administration, and migration from older applications to the latest Windows or Linux-based solutions. Progent's team-based approach to resolving network issues enables fast escalation, when required, to engineers with task-relevant expertise to tackle challenging situations. This expedites repair of critical problems, reduces network downtime, and lowers service expense.

    Progent's UNIX and Linux support engineers can offer urgent remote assistance for resolving problems within UNIX, Linux, or Solaris networks powered by leading derivatives of UNIX including:

    • macOS and OS X
    • Solaris
    • IBM AIX
    • HP-UX
    • BSD
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Major Linux variants for which Progent can provide expert support include:
    • RedHat
    • SUSE Linux
    • Debian-GNU
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Troubleshooting
    Cisco Infrastructure Engineers for Alpharetta GeorgiaThe Cisco Certified Internetwork Expert credential is the premier accreditation for networking engineers, and validates a consultant's technical knowledge at the master level. Cisco CCIEs know how to resolve even the most difficult challenges encountered in network design, deployment, maintenance, security, and repair. Cisco qualified CCIEs can cooperate on a privileged basis with Cisco's internal product support engineers in isolating anomalies with IOS Software network management tools and developing workarounds or identifying software updates. Cisco CCIEs represent an exceptional cost-effectiveness because their depth of expertise enables them to resolve even the most complex problems rapidly. In common instances, less seasoned consultants can struggle for hours or days with identical tasks that a Cisco-qualified CCIE can dispose of in minutes. Few service firms make Cisco CCIEs available to support small and mid-size businesses. Progent can provide fast telephone contact with a Cisco CCIE so your company can receive urgent assistance for severe network infrastructure problems that are impacting worker efficiency but are beyond the experience of your ordinary computer service providers. Progent's Cisco-qualified CCIE consultants can connect to your environment via the latest on-line support technology to perform fast, secure, and economical diagnosis and remediation. Progent's CCIEs offer consulting for the entire range of Cisco's top-selling selection of networking products including PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, wired and wireless Voice systems, Catalyst family switches, as well as Virtual Private Network solutions.

  • Certified Microsoft Windows Support
    Windows Expertise for Alpharetta GeorgiaProgent's Microsoft-premier remote service engineers offer computer troubleshooting and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your organization the assistance of support professionals who can assist your company with a broad range of technology support services including Windows Server 2012 R2 integration, Windows Server 2008 R2 installation, MS Exchange 2019 deployment, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration, Microsoft Exchange 2010 management, SharePoint Server 2016 migration and hybrid integration consulting, SharePoint Server 2019 planning and configuration, Microsoft Teams integration, Microsoft Skype for Business Server planning and deployment support, Microsoft Lync Server management and Microsoft Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 migration and development, and SQL Server 2014 support, Systems Center Operations Manager network monitoring and reporting, Project Server and Server Online training, SBS Server support, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition offers a full array of remote PC desktop consulting and support services such as Microsoft Windows 7 migration, preparing for to 64-bit workstation applications, integrating Office 2010, and streamlining Business Desktop Deployment.

  • CISM and CISSP Premier Network Security Consultants
    CISSP Certified Network Security Engineers for Alpharetta GeorgiaProgent's qualified CISSP and ISSAP security engineers offer a variety of security services that can strengthen the protection of your UNIX, Linux, Sun Solaris, Mac or Microsoft Windows environment against internal or external threats or assist your business to recover rapidly following a serious penetration. Security consulting services available from Progent cover comprehensive network security audits using tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Metasploit and Nikto; quick recuperation from virus and worm attacks; integrating firewalls; designing secure architectures for off-site and mobile access; securing your email infrastructure from spam and directory harvest attacks; and initiating 24x7 proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert remote consulting services to help businesses of all sizes connect their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and administer cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid topologies that utilize local IT assets along with public cloud services. To help you to integrate public cloud services with networks, Progent offers a variety of public cloud integration support services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud planning and integration consulting. Progent has more than 20 years of experience providing high-level consulting support online, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.
Special Consulting Programs Available from Progent
Progent can provide the skills of world-class remote consulting professionals for contract projects that small businesses often request. Billing charges for ongoing consulting projects are set according to the qualifications of the engineers involved. Progent's background in these important areas of information technology enables customers to complete major initiatives economically and on time. Progent's project-based online engineering solutions include:
  • Call Center Expertise
    Progent's Help Desk support alternatives for small and midsize organizations with networks that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Helpdesk services, and Call Center consulting. Progent's Standard Help Desk support services are ideal for small organizations who don't have the resources to support an internal Help Desk but who need quick response from a dependable Help Desk with proficient telephone support as well as the available expertise to escalate complex trouble tickets to high-level engineers.

    Progentís shared Help Desk services allow your business to share the load for Help Desk services seamlessly between your IT team and Progent's nationwide pool of certified desktop support engineers and matter experts (SMEs). Progentís shared Help Desk service is a collaborative support solution based on the top professional services automation tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.

    Progent's Call Center consulting expertise can assist you in building an efficient new Help Desk or enhancing your established organization, evaluating or customizing Help Desk Call Center software products to meet the special requirements of your company, or adding occasional online personnel to supplement your in-house Help Desk team to handle high-demand situations like software migrations, mass updates, or installing new business software.

    Progent's Help Desk Call Center team of veteran information technology professionals provides your computer users in Alpharetta Georgia immediate assistance from a dependable support group with substantial background providing phone support and remote diagnostics for IT systems that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to give the Help Desk Call Center recognition as a solid enabler of company performance, and Progent's intent is to resolve instead of just report technical issues.

  • Applications Support: Training, Custom Development, and Problem Solving
    Progent's Applications Experts Group can supply online professional engineering support and education in specific application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also can provide consulting, custom development, and training for Microsoft applications including CRM, Project, Microsoft Office Word, and Microsoft Excel. To find out more information on Progent's consulting, custom programming, and training offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.

    Progent's Apple Mac consultants can nurture the creative components of Apple Mac computing by offering phone-based consulting services and training in graphics, audio, and motion video. Progent's consultants offer help in a large selection of Macintosh creative tools including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also help you with specific projects like scanning or digitizing audio/video or establishing an audio/video production studio.

    Online Network and Server Monitoring Support
    Progent can provide businesses in Alpharetta Georgia remote computer system monitoring support powered by Microsoft Operations Manager IT infrastructure monitoring, adapted by Progent for your business so that your computer support is proactive rather than reactive. By anticipating emerging problems before they grow into downtime, proactive monitoring can ward off inconvenient and costly network failures. Progent can also deploy server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or macOS and OS X systems, Microsoft networks, or networks based on a mix of platforms.

How Your Alpharetta Georgia Business Can Contact Progent's Online Support Professionals
To contact Progent about emergency online assistance with UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, visit Progent's Nationwide Remote Support, call 1-800-993-9400, or refer to Contact Progent.

Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.

Onsite IT Consulting
Progent locations in Atlanta Metro Area

City Address Phone Link
Alpharetta 11175 Cicero Drive, Suite 100
Alpharetta, GA 30022
United States
(678) 436-8815 Alpharetta Network Support Services
Atlanta 235 Peachtree Street NE, Suite 400
Atlanta, GA 30303
United States
(404) 537-1318 Atlanta Network Support Services
Sandy Springs One Glenlake Parkway, Suite 650
Sandy Springs, GA 30328
United States
(678) 899-6420 Sandy Springs Network Support Services




An index of content::



  • Microsoft Exchange 2007 Consultant Services
    Exchange 2007 Support Outsourcing

    Progent's expert support team can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes network downtime, reduces ongoing support requirements, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-location upgrades, Progent has the knowledge and experience to complete your move rapidly and affordably. Progent's Microsoft Exchange 2007 help, repair, and consulting offerings include expertise with the configuration of outside vendor add-ons to Exchange 2007 Server and the creation of unified messaging solutions based on Microsoft Exchange Server 2007.

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  • Alpharetta Ubuntu Linux, Sun Solaris, UNIX Online Help
  • 24 Hour Microsoft Project Server Workflow Education Technical Support Microsoft Project Server 2010
  • 24-7 Microsoft Exchange Consultant Services Support Exchange Server 2007
  • 24/7/365 At Home Workforce Alpharetta Consulting and Support Services - Video Conferencing Solutions Consultants Alpharetta Alpharetta Work from Home Employees Conferencing Technology Consultants Alpharetta-Johns Creek, Georgia
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    Redundant Internet IT Consultant

    Progentís Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive backgrounds helping small organizations to minimize system downtime by offering affordable remote consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability IT infrastructure, backup/restore solutions, and non-disruptive system maintenance. Progentís business continuity experts can assist your company to develop and validate a sensible business continuity strategy that matches your business goals and IT budget. Progentís disaster recovery engineers can help you to design, implement, and maintain resilient technologies such as redundant Internet connectivity, virtualization, clustering, network load balancing, continual online backup, and multi-location data centers.

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    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to diagram, track, enhance and troubleshoot their connectivity appliances like routers and switches, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that network maps are always current, copies and displays the configuration of virtually all devices on your network, tracks performance, and generates notices when potential issues are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, locating appliances that require critical updates, or isolating performance bottlenecks.

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    After Hours Catalyst 802.11ax AP Computer Consultants

    Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 Wireless Access Point experts can provide affordable online and on-premises help for Catalyst next-generation Wi-Fi 6 wireless APs.

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  • Alpharetta, Georgia Network Services 24-7 Alpharetta Information Technology Management

  • Hyper-V 3.0 Virtual Server Specialist
    Biggest Virtual Server Hyper-V Online Consulting

    Progent's network professionals can assist you to evaluate the possible benefits of Hyper-V-based server virtualization for your business, perform test implementations to validate Hyper-V's compatibility with your line-of-business applications, assess your network infrastructure for smooth operation with virtual server solutions, help you in moving to Windows Server 2008 and configuring Windows Hyper-V, train your network management staff to track and administer Hyper-V, offer world-class consulting support for improving the protection of your virtual servers, establish and test business continuity processes that optimize network uptime, and provide continuing consulting and technical support including affordable online troubleshooting and comprehensive Help Desk outsourcing.

  • Alpharetta, United States Ransomware Cryptoworm Recovery Emergency Ransomware Removal and Data Restore Alpharetta-Johns Creek, Georgia, U.S.A.

  • iPhone integration Support and Integration
    iPhone remote access IT Consultant

    Progent offers cost-effective online assistance to help your business to plan, configure, and troubleshoot any aspect of your iOS and Windows integration efforts and is available for quick jobs to help you get past specific technical roadblocks or long-term engagements to help you finish business-critical initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you build or maintain a highly available, protected and scalable network infrastructure that aligns with your mode of computing. Progent can also provide remote or on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, team-oriented ecosystem that optimizes the business value of your IT network.

  • Alpharetta-Cumming IT Staff Augmentation for Network Service Groups Alpharetta Short Term IT Staffing Services Alpharetta-Fulton County, Georgia
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  • Amazon MWS Developer Firms Programmer Amazon Marketplace Web Service
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  • Award Winning Remote Workforce Cybersecurity Help and Support Remote Workforce Cybersecurity IT Consulting
  • Award Winning Windows 8.1 Upgrade Services 24-Hour Windows 8.1 Security Remote Troubleshooting

  • Office 365 Migratione Outsourcing Technical Support
    Office 365 Security Server Support

    Progent's Microsoft Office and Office 365 experts can help companies to integrate Office desktop and Office 365 applications including Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a seamless solution that provides fast return on investment and promotes better business outcomes. Progent can help you to integrate Office or Office 365 applications with one another and with other core Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent can also help you to resolve compatibility issues between various releases of Office desktop and can provide customized online instruction to individual users or groups.

  • Azure hybrid cloud solutions Consulting Azure cloud integration Development Group

  • Exchange Server 2010 Upgrade Specialists
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    Progent offers comprehensive help for every step of your Exchange Server 2010 upgrade including outsourced or co-sourced project management, site analysis, project planning, specification of new software licenses and hardware needed, recommended sourcing, system testing at customer site or at Progent's testing facility, managing transitional coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the old servers, and training for customer's support staff and end users.

  • BSD Server Administration Award Winning Consult Linux
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  • CRISC Certified Risk and Information Systems Control Manager Consulting Engineer CRISC Risk and Information Systems Control
  • Check Point 15000 Firewalls Technology Consulting Check Point Firewalls Security Consultancy

  • Remote Wireless Site Survey Consultant Services
    802.11x Wi-Fi Site Survey Integration Support

    Progent's wireless site survey services help you to design, implement and troubleshoot a Wi-Fi network customized for your environment, providing you a wireless solution that delivers the coverage, speed, density, security, and hand-off capability your company requires.

  • Cisco ASA Firewall with Firepower Integration Cisco ASA Firepower Integration Support
  • CentOS Linux, Sun Solaris, UNIX Network Engineer Alpharetta
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  • Cisco Catalyst Wi-Fi 6 AP Management Consulting Catalyst Wi-Fi 6 AP Layout Online Technical Support
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    Immediate ASA Firewall with Firepower On-site Support

    Progentís certified Cisco IT security consultants provide expert PIX Firewall and ASA Firewall consulting services including infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack defense, and secure access services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to scalable enterprise-level appliances, Cisco PIX and ASA Firewalls offer a high level of security, performance, and excellent reliability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built platform, eliminating common OS-specific security gaps.

  • Cisco Remote Access Network Installation Designer Cisco CCIE Remote
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  • SQL Server 2008 Migration
    Microsoft SQL Engineers

    Microsoft SQL Server 2005 delivers powerful, familiar tools to IT experts as well as to network users, lessening the complexity of creating, deploying, managing, and using enterprise data and analytical programs on platforms ranging from handheld devices to corporate data systems. The sophistication and integration demands of Microsoft SQL Server 2005 call for an IT consultant with hands-on experience and broad knowledge in planning and building data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.

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    Progent's Cisco certified network infrastructure experts have extensive experience assisting ISPs to architect, implement, administer, optimize, and debug high-availability, scalable network environments suitable for public networks.

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    Progent can help small and mid-size businesses to deploy collaboration applications to make it easy for their teleworkers to benefit from productive interaction with colleagues and clients.

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  • CRISC Certified Risk and Information Systems Control Auditor Consultants
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    Progent can provide the services of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management strategy based on best practices promoted by CRISC and geared to match your company's risk tolerance, business goals, and IT budget.

  • Ubuntu Linux, Solaris, UNIX Computer Engineer Alpharetta, US
  • Engineer NetDocuments DMS NetDocuments Configuration Consultant
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  • Check Point Newxt Ceneration Firewalls Intrusion Detection
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    Progent's Check Point Software experts can show you how to choose and deploy Check Point Software Firewall/VPN utilities and appliances based on Check Point Software's security platform to provide an economical and effective security solution for your information network. Progent can also show you how to integrate other Check Point products including ZoneAlarm and Check Point UTM-1 appliances with security solutions from other suppliers and provide a single stop for continuing technical support, maintenance, training, and consulting expertise.

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  • Microsoft Exchange Consultants
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    Progent's expert consultants can help you define and implement an efficient in-place Microsoft Exchange 2003 upgrade strategy that avoids productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-location upgrades, Progent offers the experience to finish your move rapidly and economically. Progent's Exchange 2003 support, repair, and design offerings include expertise with the integration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business needs.

  • Exchange Server 2003 Online Troubleshooting Microsoft Expert Exchange Server 2003 Setup and Support
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    Application Publishing with Internet Security and Acceleration Server 2006 allows greater protection of intranet applications while supporting enhanced productivity by making these resources available to legitimate remote or mobile users. Internet Security and Acceleration Server can guard business applications, services, and information throughout all network layers with application-layer filtering and powerful publishing tools. Progent's Microsoft-premier ISA Server consultants can help you plan, install, configure, and maintain Internet Security and Acceleration Server on your system so your business achieves a highly functional and affordable balance of protection, convenience, and speed.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales, vendors can broaden their market, lower their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.

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    ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery. For a low monthly cost, ProSight DPS automates your backup processes and enables rapid restoration of critical data, apps and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's BDR specialists can provide world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical data.

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    Progent's experts can provide macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Mac integration with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and one-on-one education. Progent can help clients to upgrade to macOS from Mac OS X or earlier versions of Apple OS X and Progent can provide help with Apple Mac applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone integration and iPad management, or migrating to iCloud services. For computer networks built solely on macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of designing, integrating and supporting a network environment that is reliable, safe, efficient and able to achieve your organization's business goals.

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    Remote 24x7 monitoring, proactive alarms, and periodic analytical reporting are crucial to preserving the health of your network and eliminating preventable and expensive downtime. Remote Monitoring and Management solutions have progressed to the point that businesses of any size can afford a degree of protection that was previously reserved for enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions delivered as low-cost service packages created to help you to identify and fix a most IT network problems before they can impact productivity.

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    Progent's Microsoft-certified network experts can help you to determine the value of Microsoft Exchange Server 2010 for your company and can assist your IT staff to design and implement an efficient migration to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will provide fast return on investment by improving your workers' efficiency, lowering the expense of equipment and support, streamlining administration, and consolidating your vital communications platforms.

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    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company deploy and support Ciscoís security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to manage and offer the versatility to expand with your growing business requirements. Progentís Cisco-Premier network experts are familiar with Ciscoís comprehensive line of hardware and software aimed at preventing information theft, virus and worm assaults, Denial of Service attacks, and other security risks to your network. Progent can show you how to deploy Cisco technology to achieve safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control foundation for user authentication, authorization, and accounting from a graphical Web interface.

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    Progent can supply small businesses with an information management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you integrate appropriate IT products to improve business operations so they match more closely with your corporate goals. Your business can create and implement a well thought out IT plan without incurring the cost of a full-time Chief Information Officer.

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    Progent offers a selection of IT support packages for small companies. These IT outsourcing and server monitoring solutions are built around the proactive problem solving abilities of Microsoft System Center Operations Manager 2007, a next-generation network and IT support software platform that tracks the reliability, throughput, and security of your information system and identifies incipient troubles before they can disrupt your system. With Progent's economically priced network service packages, small organizations can select a basic co-sourcing service program based on Operations Manager with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution.

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    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by tracking the health of vital devices that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent consultant so that any potential problems can be addressed before they can disrupt productivity.

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    Progent's Check Point Software consultants can show you how to choose and deploy Check Point Firewall/VPN software and hardware based on Check Point Software's security platform to provide an economical and effective security defense for your corporate network. Progent can also show you how to integrate other Check Point products including ZoneAlarm and Check Point Power-1 appliances with security solutions from other vendors and offer a central stop for on-going technical support, administration, training, and consulting services.

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    Progent's Cisco-certified wireless integration experts can help you to deploy, manage, and debug Cisco Small Business Wi-Fi Access Points.

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    Progent can provide cost-effective online assistance to help your business to design, deploy, and fix any facet of your iPhone and iPad and Windows integration efforts and is available for short-term jobs to help you through occasional technical roadblocks or major engagements to help you finish large-scale projects on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you build or maintain a highly available, secure and scalable infrastructure that is best suited to your mode of computing. Progent can also provide online and onsite training to help manage and use your iOS devices in a secure, team-oriented environment that optimizes the business value of your information network.

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    Microsoft Exchange Server 2013 includes major improvements to the capabilities of its predecessor Exchange 2010 and introduces powerful innovations plus a redesigned structure. These enhancements affect key facets of IT including ease of administration, availability, security and compliance, cost of ownership, collaboration, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to understand the possible business benefits of migrating to Microsoft Exchange Server 2013, design a cost-effective test and rollout plan, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable remote consulting and management for Exchange 2013.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide centralized control and comprehensive security for all your email traffic. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper level of inspection for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam protection, DLP, and encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.

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    Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide online or onsite configuration and debugging support to assist your organization to plan, configure, upgrade, tune, administer and troubleshoot Aironet wireless AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi environment with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity foundation that is easy to manage and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, placement and setup of Aironet Wi-Fi access points to accommodate your specific office design, building structure, and anticipated network traffic.

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    Progent's Juniper Networks-authorized NetScreen engineer can assist your company to configure and optimize NetScreen 5000 series routers, migrate from previous NetScreen devices to the latest Juniper technologies, and repair network infrastructure issues in all-Juniper or mixed-vendor environments.

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    Monitoring and Reporting Support

    Even if your business has a small network services group and a modest IT budget, your information network can still have the same high reliability and responsiveness that once needed a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified network professionals, the most recent network management software for proactive monitoring and threshold alarms, and economical support packages such as a help desk service to keep your vital network applications and servers up and running.

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    Microsoft Office Communications Server provides IM and Real Presence in a scalable, enterprise-grade solution featuring advanced security, seamless integration with popular Microsoft software, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, SOX, and GLB. Your organization can benefit from cost savings and elevated operational efficiencies, enhanced worker productivity, and stronger IP protection with this easy-to-manage, highly available IM platform. Successful deployments of Microsoft Office Communications Server call for extensive planning and thought prior to roll out. Progent's Microsoft-certified consultants can deliver the skill needed to realize all the advantages of Office Communications Server across your entire organization.

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  • SharePoint Backup and Recovery Consultant Services
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    Progent's Microsoft-certified SharePoint consultants offer affordable remote and onsite expertise, application development, and technical support services for businesses of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.


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