UNIX, Linux, Sun Solaris, Mac OS X Support
Alpharetta Enterprise and Small Business IT Network Infrastructure
For small businesses located in Alpharetta Georgia, Progent offers technical support for information systems based on UNIX or Linux or for environments that include a mix of UNIX and Windows technology. Progent has delivered online troubleshooting to businesses in every state in the U.S. (Refer to Progent's client recommendations). In addition, Progent can furnish the consultation Cisco CCIE-certified engineers for challenging connectivity problems, plus the assistance of CISA and CISM-certified security consultants to handle high-level security architecture and disaster recovery preparedness.
Progent's remote support services offer exceptional leverage due to the fact that they have the practical experience and the advanced tools to resolve most network problems quickly. This lowers direct expenses since service calls take up a smaller number of chargeable minutes. Online support also avoids the cost of dispatching an engineer to your office. Your company benefits even more with incidental expenses by minimizing or avoiding system downtime and related costs resulting from business discontinuity, disgruntled customers and vendors, unproductive workers, and de-focused executives.
Progent's pricing model for online help is designed to maximize the impact of your IT service investment. Progent charges on a per-minute basis for telephone-based consulting, so you owe only for the support that you actually get. Unlike many online service organizations, Progent requires no startup surcharge or minimum payments. Progent's per-minute billing unit and simple policy for billing do away with situations where fast fixes somehow turn into major invoices. Progent's skill at dealing with technical issues quickly translates into your company saving cash.
Progent's Remote Service Technologies
Through years of experience, Progent has developed a collection of optimized technologies and field-tested methodologies which allow the highest degree of efficiency for online consulting and troubleshooting for small business computer networks. Progent offers protected VPN support for gateways from a variety of leading sources such as Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Protected VPN connectivity enables the experts of Progent's online support team to communicate with your computer system without compromising system security.
Progent's highly evolved customer support database application maintains detailed documentation of the service that Progent's clients have received. Progent's authorized engineers have access to the records of services provided to every Progent client by every Progent consultant. This archive of anomalies and solutions is organized as a readily accessible internal database that allows Progent's online support professionals to share their knowledge with the whole team to make sure that the value of Progent's technical support grows daily. Progent's advanced certifications and close relationships with major vendors such as Cisco and Microsoft permit access to other extensive support databases and allow quick response from manufacturers' in-house product engineers so Progent's remote service specialists can arrive at the best solutions quickly.
Start Receiving Online UNIX/Linux, Sun Solaris, or macOS and OS X Network Assistance from Progent
To access Progent's remote support in Alpharetta Georgia or to learn more about Progent's phone support programs, call Progent at
Phone-based Network Support Services Available from Progent
Progent's remote technical support engineers have certified skills in a comprehensive array of disciplines. This broad scope of capability enables Progent's engineers to resolve virtually any problem that may crop up in a small or midsize company network. Certifications earned by Progent consultants in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials earned by Progent service consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, CCVP, and Design Associate.
To support companies with mixed-platform networks, Progent also provides the skills of consultants who have high-level Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP network security experts, and CISSP-ISSAP consultants.
Online support services Offered by Progent to clients in Alpharetta include:
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UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online support services address a wide spectrum of information technology such as network infrastructure, email solutions, network and process security, UNIX/Linux and Windows coexistence, virtual server technologies for server hardware consolidation and easy management, and transitioning from legacy systems to the latest Windows or Linux solutions. Progent's team-based approach to solving network problems promotes fast escalation, when required, to consultants with task-relevant experience to handle challenging situations. This expedites solutions of critical problems, reduces lost productivity, and cuts support costs.Progent's UNIX and Linux consultants can offer urgent online help for resolving anomalies within UNIX, Linux, or Solaris networks based on popular variants of UNIX including:
- macOS and OS X
- Solaris
- IBM AIX Open UNIX
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO
- SGI/Irix
- RedHat
- SUSE
- Debian GNU/Linux
- Slackware
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Talk to a Cisco Certified Internetwork Expert for High-level Network Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) credential is the premier accreditation for network professionals, and certifies an individual's network technology skills at the expert level. Cisco CCIEs know how to deal with the most intractable issues encountered in network design, deployment, management, protection, and problem solving. Cisco CCIEs work closely with Cisco's internal support staff in analyzing anomalies with IOS network administration tools and developing workarounds or locating software updates. CCIEs represent an exceptional cost-effectiveness since their deep experience allows them to fix the most complex problems quickly. In many instances, less experienced consultants can wrestle for many hours or even days with identical problems that a CCIE can fix in minutes.
Few consulting providers make CCIEs available to help small and mid-size businesses. Progent offers fast telephone contact with a Cisco authorized CCIE so you can receive immediate support for severe network infrastructure problems that are lowering business efficiency but are outside the scope of your local IT maintenance resources. Progent's CCIE consultants can tie into your computer system by means of sophisticated remote troubleshooting tools in order to provide efficient, safe, and affordable diagnosis and remediation.
Progent's Cisco-qualified CCIEs can provide consulting for the complete line of Cisco's industry-leading selection of connectivity appliances including PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst FWSM modules, secure high-speed and integrated services routers, wireless access points, Meraki cloud-managed APs, wired and wireless Voice phones and systems, Catalyst switches, as well as Virtual Private Network (VPN) technology.
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Certified Microsoft Windows Experts
Progent's Microsoft-expert remote support engineers can deliver computer troubleshooting and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your business the expertise of support professionals who can assist you with a wide variety of platform support such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 set up,
Microsoft Exchange 2019 Server deployment,
MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 configuration,
Microsoft Exchange Server 2010 maintenance,
SharePoint Server 2016 migration and hybrid deployment consulting,
SharePoint 2019 design and deployment, Microsoft Teams expertise, Microsoft Skype for Business planning and deployment support, Lync Server 2013 management and Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) network monitoring,
Project Server training,
SBS Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent in addition offers a wide array of remote desktop services including Windows 7 migration support, preparing for to 64-bit desktop software, integrating Microsoft Office 2010, and streamlining workstation deployment.
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CISM and CISSP Premier Network Security Consultants
Progent's qualified CISSP, ISSAP, and CISM network security engineers offer a range of system protection services to strengthen the protection of your UNIX/Linux, Solaris, Mac or Microsoft Windows network against assaults or assist you to recover quickly after a damaging breach. Security services available from Progent cover in depth security analysis utilizing tools such as GFI LANguard, AMAP Application Scanner, and products from Solar Winds tools and Hydra; fast recuperation from malicious assaults; integrating firewalls; establishing safe architectures for off-site and mobile connectivity; protecting your messaging system against viruses, spam and DHA attacks; and offering round-the-clock network monitoring.
- Hybrid Cloud Integration
Progent offers advanced remote consulting to help businesses of any size integrate their networks with popular public clouds including Microsoft Azure and Amazon AWS. Progent can assist you to design and manage hybrid environments that can include Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid architectures that utilize on-premises resources as well as cloud services. To assist you to incorporate public clouds with networks, Progent can provide a variety of cloud integration services that include Microsoft 365 integration with on-premises Exchange, Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud planning and integration consulting. Progent has over 20 years of background providing high-level consulting services remotely, and Progent can make sure you complete your cloud integration projects quickly and affordably.
Progent offers the skills of world-class remote consulting professionals for special IT projects that small companies often need. Billing charges for ongoing development or consulting projects are set based on the level of expertise of the consultants required. Progent's background in these important areas of information technology enables customers to execute critical initiatives economically and on time. Progent's project-based online engineering services include:
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Call Center Expertise
Progent's Call Center service options for small businesses with environments that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Helpdesk services, and Call Center process consulting. Progent's Standard Help Desk services are well suited for small companies who don't have the budget to assemble and manage an internal Call Center but who need fast response from a reliable Call Center with professional telephone support as well as the technical depth to escalate the most challenging problems to advanced engineers.Progent's Co-managed Help Desk services make it possible for your IT organization to split the load for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of veteran desktop support engineers and matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution based on the leading professional services automation tool for managing service requests, ticketing, responsibility, status tracking, and metrics.
Progent's Help Desk Call Center consulting support can guide you in building an effective new Help Desk Call Center or revamping your existing one, evaluating or enhancing Call Center software to address the special needs of your company, or providing occasional online personnel to supplement your in-house Call Center team to handle unusually busy events like software migrations, mass upgrades, or installing brand new business software.
Progent's Help Desk Call Center staff of veteran network experts offers your customers in Alpharetta Georgia rapid contact with an effective technical support group with years of experience offering telephone-based consulting and remote diagnostics for IT systems that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's focus is to earn the Help Desk Call Center recognition as a crucial enabler of business performance, and Progent's policy is to fix rather than just track IT issues.
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Applications Support: Education, Customization, and Integration
Progent's Applications Consulting Team provides online advanced consulting support and training in specific business application fields that include Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting expertise, custom programming, and education for popular Microsoft applications such as CRM, Project, Word, and MS Office Excel. For more about Progent's consulting, custom development, and training services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.Progent's Apple Mac consultants can promote the creative components of Macintosh computing by delivering remote help services and education in imaging, audio, and video. Progent's support professionals can provide expertise in a range of Apple Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's consultants can also help you with common jobs like scanning or digitizing audio or video or putting together an audio/video production lab.
Online Network and Server Monitoring Services
Progent can provide companies in Alpharetta Georgia remote network and server monitoring services based on Microsoft Operations Manager network monitoring and reporting, customized by Progent to suit your environment so your computer support is proactive and automated. By detecting possible trouble spots before they cause crashes, proactive monitoring can minimize disruptive and expensive service breakdowns. Progent can also provide help with network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X systems, Windows systems, or systems that support a mix of OS platforms.
To get in touch with Progent about emergency online help with UNIX, Linux, Solaris, or macOS and OS X networks, visit Progent's Urgent Online Help, telephone
Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.
| City | Address | Phone | Link |
| Alpharetta | 11175 Cicero Drive, Suite 100 Alpharetta, GA 30022 United States |
(678) 436-8815 | Alpharetta Network Support Services |
| Atlanta | 235 Peachtree Street NE, Suite 400 Atlanta, GA 30303 United States |
(404) 537-1318 | Atlanta Network Support Services |
| Sandy Springs | One Glenlake Parkway, Suite 650 Sandy Springs, GA 30328 United States |
(678) 899-6420 | Sandy Springs Network Support Services |
An index of content::
Top ProSight Email Zero Hour Protection Consulting
Consultant ProSight Email Encryption
Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver web-based management and world-class protection for your email traffic. The hybrid architecture of ProSight Email Guard combines cloud-based filtering with a local security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound threats and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further layer of inspection for incoming email. For outbound email, the local security gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.
VPN Online Support
24 Hour VPN Consulting Services
Cisco's security and offsite connectivity solutions for small to medium sized businesses offer a complete array of manageable security products to help you protect your entire network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, and VPN solutions. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that align most closely with your business objectives.
Virtual Server Administration Website Computer Consultants
Top Ranked Microsoft Hyper-V 3.0 Server Virtualization Consulting
Widows Server 2012 R2 Hyper-V enhances virtualization in critical areas such as multitenancy, flexible infrastructure, cloud readiness, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can help your business to benefit from Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to cut network costs and improve productivity.
Technology Consulting VBA for Mac
On-site Technical Support Web Apps for Mac
Microsoft Office for Mac allows Mac users to receive the benefits of the world's most familiar business applications. Progent's Apple-certified Mac consultants can show you how to configure Mac Office on a multi-vendor environment combining Apple OS X and Windows platforms so that Macintosh users can access the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who use Windows. Progent's engineers have experience with both Mac and Windows technology and can support environments that mix Apple Macintosh with Windows systems with extensive resource sharing, or networks which intentionally restrict sharing between Mac and Windows systems.
Remote Troubleshooting Live Communications Server
Microsoft LCS Server Instant Messaging Network Consultant
MS Office Communications Server delivers Instant Messaging and Real Presence in an extensible, world-class package featuring enhanced protection, seamless compatibility with additional Microsoft software, an expandable, industry-standard development platform, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can realize cost savings and elevated business efficiencies, enhanced individual productivity, and stronger IP security with this easy-to-manage, highly available IM platform. Effective implementations of Microsoft Office Communications Server call for careful planning and thought before roll out. Progent's Microsoft-certified consultants can deliver the expertise needed to deliver all the benefits of Microsoft Office Communications Server across your entire organization.
Network Consulting SharePoint Business Connectivity Services
Microsoft SharePoint Server 2010 IT Services
Progent's Microsoft-certified consultants can provide cost-effective online support and programming services to help you to plan, deploy, manage, and maintain Microsoft SharePoint 2010 environments that can involve web sites that can function as portals, extranets, document management tools, blogs, data marts, business analytics, enterprise-wide search, Visio-driven workflows, and other tools to promote and improve collaboration. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources and with Microsoft's popular office productivity applications including Office Excel, Word, Outlook, and Visio. Progent can assist you to upgrade from previous releases of SharePoint or move a multi-vendor mix of web applications into a consolidated and easily managed SharePoint 2010 solution.
Hornetsecurity Altaro M365 SharePoint Backup Outsourcing
Hornetsecurity Altaro 365 Total SharePoint Backup Technology Consulting
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.
Microsoft AD Consultancy
Azure AD MFA Professionals
Progent's consultants can assist you to design and implement a smooth migration from on-premises Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD DS and AD Connect to centralize identity and access management for both on-premises and cloud assets.
Microsoft SQL Server Onsite Support
SQL Server Applications Support
Progent's Microsoft-certified SQL Server programmers and database administrators offer online expertise to assist organizations of all sizes to create, administer, and maintain applications based on the Microsoft SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server consultants offer support for any facet of application development in environments that range from small office databases to N-tier VLDB applications and enterprise-class data warehousing.
Dynamics GP System Upgrade Planning Engineers Akron, OH
Professionals Dynamics GP System Update Summit County Ohio
Progent has supported Dynamics GP and Great Plains ERP software for over 20 years and Progent has provided system integration, software development, training, and debugging services since the product's debut. Progent offers top-tier support for upgrading out of date Dynamics GP/Great Plains deployments. Progent can assist you to plan, validate, and carry out an efficient migration from a an outdated release of GP to the latest release of Microsoft Dynamics GP.
ransomware business recovery Consultancy
Remote ransomware business recovery Technology Professional
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to halt the spread of an active ransomware breach. Call 800-462-8800
Expert Microsoft Certified Windows Server 2022 Disaster Recovery Computer Consultants
Windows Server 2022 PowerShell Remote Technical Support
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to plan and carry out a cost-effective migration to Windows Server 2022 using a self-hosted network architecture or a hybrid model that combines cloud-hosted Windows Server Online with an on-prem implementation of Windows Server 2022.
Juniper J Series Firewall Intrusion Detection
24x7 Juniper J Series Router Cybersecurity Company
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Ubiquiti WiFi Services
Top Engineers Ubiquiti's U6 Long-Range WiFi AP
Progent offers fast access to the skills of veteran wireless specialists who can assist you to assess the benefits of Ubiquiti UniFi Wi-Fi APs for your company and assist you to design, deploy, manage, and troubleshoot your UniFi network. Progent can also carry out a Wi-Fi site survey to assist you to select, configure, and place UniFi Wi-Fi access points for your required signal coverage and throughput.
Windows 2000 Server IT Consulting
Windows Server 2000 Migration Consultants
Progent's certified Windows 2000 consultants can show you how to optimize the functionality of your current Windows 2000 Servers and can simplify system management, provide technical support and repair, and enhance security. Progent can also help you design, rationalize, and implement a strategy to upgrade from Windows Server 2000 to Windows Server 2003. Progent is experienced in designing pilot programs to reduce the technical risk involved with migrating to Windows 2003 Server by identifying potential hardware and software compatibility issues.
Microsoft Certified Partner Online Support Windows 11 Pilot Testing
Technical Consultant Windows 11 Training
Progent's Windows 11 consulting experts can provide an array of services to support Windows 11 including Microsoft 365 integration, mobile management and synchronization, at-home workforce access, security and compliance, centralized provisioning, and Call Center support.
Specialists Linux RedHat Phone-based
Linux Phone-based Server Recovery
Progent offers national online technical support and consulting services for companies who run environments based on variants of Linux or whose information systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Online network consulting provides maximum return for your information technology dollar by extending client efficiency and shortening the hours billed for network repair services. Sophisticated remote access technology and skilled technicians and engineers combine to enable Progent to solve most IT problems without squandering time and expense by going to your site. In most of situations your IT problems can be dealt with by telephone or through a mix of telephone help and remote connectivity. Progent can put you in touch with Cisco CCIE network experts and CISA and CISM certified security specialists to help you with the toughest system problems.
24/7/365 Outsourcing Remote Working
Telecommuter Integration Technical Support
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Penetration Testing Network Security Audit
Cisco Expert Security Organizations Stealth Penetration Testing
Stealth intrusion checking is an important part of any overall IT system security plan. Progent's security professionals can run thorough intrusion checks without the awareness of your company's in-house network support resources. Stealth penetration testing uncovers whether current security monitoring tools such as intrusion detection alerts and event history analysis are correctly configured and consistently monitored. Progent can provide ongoing automatic penetration testing to map your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, compromised credentials, uninstalled patches, and ill-advised product defaults can be chained together by threat actors into the multi-front attacks typical of the latest versions of ransomware.
MSP360 Desktop Backup Online Support
MSP360 Desktop Backup IT Consultants
Progent's data protection experts can assist you to design, implement and manage a backup solution built around MSP360 Backup software to protect your assets hosted on any leading public cloud. Progent can provide end-to-end monitoring and remote management to protect against data loss resulting from human mistakes, system error, malicious insiders, and malware assaults such as ransomware.
Specialist LifeSize Video Conferencing
LifeSize 220 Series Telepresence Consultants
Progent can provide the expertise of a veteran consultant with years of experience configuring, managing, and enhancing video conferencing systems from leading suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house network support group, your Internet Service Provider, and your telepresence technology supplier to assist your organization increase the business value of your telepresence ecosystem.
Consultant Services Extended Call Center Economics
Shared Helpdesk Economics Technical Support
Progent's Help Desk Call Center management and co-management service programs help companies to cut costs and improve productivity.
MSP360 B2 Backup Storage Consultant
MSP360 Backup Remote Troubleshooting
Progent's data protection experts can assist you to create, deploy and debug a backup/restore plan built around MSP360 technology. MSP360 offers file or image backup/restore for virtual machines and physical computers, supports all leading public clouds, and allows you to build a backup solution with a minimum RTO and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup system to prevent data loss resulting from human miscues, computer glitches, malicious insiders, and malware attacks like ransomware.
Hornetsecurity Altaro VM Backup and Hyper-V Computer Engineer
Hornetsecurity Altaro VM Backup Replication Consultant Services
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted environments and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or onsite services to help you to plan, deploy, manage and troubleshoot a modern backup/restore system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup software.
Citrix Virtual Windows Applications Services
Citrix Presentation Server Computer Engineer
Progent's Citrix-certified consultants can help your business to plan, deploy, manage, and support a virtual Windows application delivery system built on Citrix XenApp. Progent's Cisco CCIE network consultants can help you optimize your network infrastructure for distributing server and client-side applications, and Progent's datacenter support consultants can help your organization to manage and support an off-site datacenter that offers high availability, enhanced security, and fast recovery.
Service Reporting IT Consultants
Services Documentation Consultants
Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike some independent consultants or local service organizations who offer minimal documentation or specifics of tasks done, every service delivered by Progent is tracked by full documentation. Each Progent staff member has use of the service documentation transmitted by each consultant to each customer. The discipline of documenting and archiving support records results in more efficient support and avoids a variety of typical misfortunes such as when a support client is virtually held captive to a consultant who refuses to release vital service information.
Best ProSight Email Zero Hour Protection Consultant
Email Intent Analysis Services
Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide centralized control and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper level of inspection for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.
24x7 Network Engineer Fault-tolerant Failover Clustered Servers
Windows Cluster Server 2008 Setup and Support
The cluster feature set built into the high-end editions of Microsoft Windows Server 2008 has been dramatically re-engineered to simplify the deployment, configuration, and maintenance of clusters that provide improved levels of system dependability, protection, efficiency, and flexibility. New or improved capabilities include automated cluster verification, revamped setup and installation, unified cluster management, new cluster infrastructure for increased uptime, better protection and quorum models, elimination of failure points, greater storage and memory capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can help you evaluate the business benefits of failover clusters, plan and execute an installation, educate your IT staff to manage your cluster environment, provide ongoing consulting and technical help services, and produce and validate a workplace recovery procedure.
Office Wireless Support
Cisco wireless controller Consulting Services
Progent's Wireless Consulting Services offer a convenient, affordable way for businesses of all sizes to deploy, manage and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Best Online Support Windows 2000
Windows Server 2000 Upgrade
Progent's certified Windows 2000 consultants can help you enhance the functionality of your existing Windows 2000 Servers and can simplify network administration, provide technical support and repair, and strengthen security. Progent can also help you create, rationalize, and execute a strategy to upgrade from Windows Server 2000 to Microsoft Windows Server 2003. Progent is experienced in setting up test programs to eliminate the obstacles associated with migrating to Windows 2003 Server by uncovering possible hardware and software compatibility issues.
24-Hour Microsoft Operations Manager Integration Support
Emergency Network Consulting MOM 2007
Medium-size businesses can get all the advantages of Microsoft System Center Operations Manager and have quick access to Progent's Microsoft and Cisco Premier network consulting professionals. Thanks to Progent's economically priced network service programs, mid-size organizations can choose a basic co-sourcing package built around System Center Operations Manager with server monitoring, proactive alerts, in-depth reporting, Help Desk Call Center, and online service. For businesses with line-of-business environments who need non-stop networking, Progent offers a complete 24x7 outsourcing package. Progent supports Microsoft Operations Manager 2007 to offer mid-size company networks world-class availability, security and performance.
Microsoft Access Integration Companies
Microsoft Access application development Consulting Services
Progent can provide affordable online support for all releases of Microsoft Office Access including Access desktop and Access Web App and offers advanced help for Access application development, database conversion, performance optimization, report design, and troubleshooting. Progent also can provide custom webinar training for Office Access development and database administration.
Lync Server 2013 Persistent Chat Professional
Lync Server 2013 certificate management Consultancy
Progent's consultants can help you to evaluate the value of Microsoft Lync Server 2010 for your environment and can help you to plan and execute a deployment of Microsoft Lync Server that centralizes the control of IM and Presence and increases the productivity of your in-house employees, telecommuters, and smartphone users. Progent's consultant's can in addition assist your company to perform an efficient upgrade to Microsoft Lync Server from Office Communications Server or Microsoft Live Communications Server, integrate Lync Server with Exchange Server, SharePoint, and Microsoft SQL Server, show you how you can use Microsoft Lync Server to enhance the collaborative functions of MS Office applications, and offer online seminars and continuing technical support for Lync Server 2010 and other Microsoft products.
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