Atlanta Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Atlanta Metro Area.

Atlanta Onsite IT Consulting
Progent locations in the Atlanta Metro Area

City Street Address Contact Information
Atlanta, GA 235 Peachtree Street NE
Suite 400
Atlanta, Georgia 30303		 Sales Phone: 404-537-1318

Link: Atlanta, GA Network Support Services
Alpharetta, GA 11175 Cicero Drive
Suite 100
Atlanta, Georgia 30022		 Sales Phone: 720-263-4433

Link: Alpharetta, GA Network Support Services
Sandy Springs, GA One Glenlake Parkway
Suite 650
Atlanta, Georgia 30328		 Sales Phone: 678-899-6420

Link: Sandy Springs, GA Network Support Services

Windows Server HelpThe integration requirements of Windows Server technology demands a network engineering group with real-world background and extensive technical skill in designing and building cohesive information technology solutions. Progent's veteran Microsoft-certified engineers, with an average of more than 10 years of field experience in Microsoft Windows integration, assures you success implementing Microsoft Windows Servers in ways that fully align with your business strategy. Progent's consultants can help your Alpharetta, Georgia company with designing, installing, managing, and troubleshooting Windows Server-powered environments that maximize the business impact of your information system.

Progent has assembled a seasoned team of Microsoft-certified support engineers with the skills to help your business to troubleshoot Windows Server issues immediately via Progent's Technical Response Center. This can cut service costs and reduce productivity loss by utilizing Progent's proven remote remediation techniques. Progent has delivered online help to small and midsize businesses in each state in the United States and in many countries around the world. (Refer to Progent's nationwide client commendations).

Progent's Cisco CCIE network consultants can help with tough network issues that affect Windows Server efficiency. Progent's group of Cisco certified CCIE network infrastructure engineers is among the largest ever organized to deliver emergency CCIE online assistance to small businesses.

Progent's CISSP and CISA qualified security experts can help your organization to protect against or recover from attacks. Progent's security specialists can perform a comprehensive security assessment of your company-wide protection and can recommend improvements to your security architecture and processes to safeguard your IT system.

Progent's Windows Server support and troubleshooting professionals can help your organization to plan and execute efficient upgrades from legacy systems to an up-to-date Windows Server solution. Also, Progent can provide automated server monitoring to make sure your organization's network and application servers stay up and running, and Call Center Support for rapidly solving server issues. Progent can assist your company you to plan, implement and administer Windows Server ecosystems that combine physical and cloud hosted resources. (Find out about Progent's Microsoft Azure hybrid cloud solutions.)

Windows Server platforms maintained by Progent include:

Windows Server 2019 Migration Support
Windows Server 2019 delivers significant improvements in capacity, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support. Headline enhancements incorporated in Windows Server 2019 include Windows Admin Center for centralizing administration across on-premises and cloud environments, container support for Kubernetes, Cluster Sets for creating and managing massive high-availability clusters, and Storage Migration Service for simplifying the transition from legacy Windows servers. Progent's Microsoft-certified Windows Server 2019 consultants can help your company to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model

Microsoft Windows Server 2016 Migration and Cloud Integration Solutions
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting services to help organizations of all sizes to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters. Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to design a DR system based on Microsoft's most advanced Failover Clustering technology.

Microsoft Windows Server 2012 R2 Design and Configuration
Windows Server 2012 R2 builds on the successful foundation of Windows Server 2012 and incorporates new and enhanced capabilities that reduce operational expense, deliver more availability, slash storage system storage cost and improve storage system performance, and make it more convenient for mobile workers and telecommuters to run key applications. Progent's Windows Server 2012 R2 consultants can assist you to assess the business value of Windows Server 2012 R2 for your company, plan and implement pilot tests and live installations, create a sensible Cloud computing plan, train your network support team, assess and strengthen your security posture, optimize your network infrastructure, and deliver disaster recovery and business continuity planning support.

Microsoft Windows 2012 Server Planning and Configuration
Microsoft Windows Server 2012 is a powerful cloud-optimized version of Windows Server. Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Windows Server 2012 for your company, develop pilot environments and rollout plans, tune your network for on-premises, multi-location, cloud-based, and partial-cloud environments, educate your IT management, team, develop an enterprise-wide security plan, automate IT administration, and help with application development. Learn additional details about Progent's Microsoft Windows Server 2012 migration and integration consulting.

Microsoft Windows 2008 R2 Consulting Services
Windows Server 2008 R2 offers outstanding levels of speed, security, fault tolerance, expandability, and flexibility that accelerate productivity of local, branch office, and mobile workers. Progent's Microsoft-certified professionals can deliver cost-effective remote engineering, troubleshooting, and education services to assist you to plan, implement, and manage Microsoft Windows Server 2008 R2 in order to add significant business value to your network. Learn more information about Progent's Windows Server 2008 R2 consulting.

Microsoft Windows 2008 Server Integration Services
Microsoft Windows 2008 Server offers all of the advantages of prior versions of Windows Server and adds powerful improvements like virtualization, expanded web support, tighter security, and streamlined administration. Progent can help you to maintain Windows 2008 or upgrade to Windows Server 2008 R2 in order to improve the reliability, security, efficiency, and functionality of your IT network while at the same time reducing operating expenses and management distraction. Learn additional details concerning Progent's Microsoft Windows 2008 consulting services.

Windows 2003 Server Integration Service
Microsoft's Windows 2003 operating system is still popular since the product provides a reliable, enterprise-ready computing platform that brings dramatic improvements over its predecessor, Microsoft Windows 2000 Server. These features build on the core reliability, fault-tolerance, expandability, and security incorporated in Windows Server 2000, which made Windows 2003 a benchmark for speed, reliability, and protection. Learn additional details concerning Progent's Windows Server 2003 support.

Windows Server 2000 Integration and Upgrade Support
Microsoft Windows Server 2000 builds on the power of Microsoft Windows NT's revolutionary technology, incorporating Active Directory, web, communications, file, and print services with high reliability, efficient administration, and compatibility with fast networking hardware to offer a tested platform for integrating your business with the Internet. Progent's Microsoft qualified engineering professionals can assist your company to manage IT environments that feature Windows 2K Servers or help you in upgrading to the latest versions of Microsoft Windows servers. Read more details concerning Progent's Windows 2000 Server consulting and migration support.

Windows Server Upgrade Support
Progent's consulting experts can help you to transition from any Microsoft Windows Server version or legacy OS to the current edition of Microsoft Windows Server. Progent's consultants can help you in all phases of your upgrade or migration. Progent offers as-needed consulting to help you handle the most complex parts of your upgrade, or Progent can deliver comprehensive project management services to make sure you follow leading practices in planning and deployment and avoid costly do-overs. Whatever way you use Progent's consulting services, you will have the advantage of Progent's in-depth expertise to receive maximum business benefit from your Windows Server solution. Find out more about Progent's Microsoft Windows Server 2016 Upgrade Consulting Support.

In order to ask Progent concerning engineering expertise for Microsoft Windows Server in Alpharetta GA, phone 1-800-993-9400 or go to Contact Progent.

Progent's Consulting and Support Services for Microsoft-based Platforms
For businesses of all sizes in Alpharetta or elsewhere in Georgia, Progent's Microsoft-certified consultants can provide affordable remote computer help and professional consulting support for the entire array of Microsoft .NET servers. Progent can deliver Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud solutions, Microsoft Windows 2012 R2 Server design and deployment support, Windows Server 2008 consulting, and Windows Server 2003 maintenance. Progent's planning, installation, update, and support services cover system architecture, configuration, and management outsourcing for project management and documentation, local and remote IT support and network diagnosis, Help Desk Services, certified security consulting, turn-key outsourcing, and ProSight Virtual Hosting services.

Progent's Microsoft System Center 2016 consultants include Operations Manager 2016 experts, System Center 2016 Configuration Manager (SCCM 2016) specialists and System Center 2016 Virtual Machine Manager (SCVMM 2016) consultants who can help your organization to design and deploy Microsoft's solution for unified management of hybrid cloud environments that combine physical datacenters and cloud-based services.

Progent also offers a wide range of remote desktop support and troubleshooting services including Windows 10 planning consulting, Windows 8.1 expertise, Microsoft Windows 7 support, moving to 64-bit computing, upgrading to 64-bit computing, configuring Microsoft Office 365, and streamlining Business Desktop Deployment.

In case your Alpharetta, Georgia company requires urgent remote help from a Microsoft certified consultant, visit Progent's Urgent Remote Network Help.

Learn more details about Progent's Microsoft-Certified Technology Support.













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Progent’s IT outsourcing packages provide budget-friendly network support for small businesses. Whether it includes planning network architecture, creating an internal Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your system, or building a web-based eCommerce application, outsourcing your IT engineering services can contain costs and eliminate risks, allowing IT service expenses to grow in a more linear and controlled manner than is possible by assembling a bulky, knowledgeable internal IT organization. Progent’s Outsourcing White Paper and flyers tell you how Progent can enable you to build a protected and robust system architecture for your vital business software based on Windows including Office XP, Microsoft Office 2003, and Office 2000.

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Progent can provide onsite education designed for people who wish to expand their knowledge of the macOS and OS X platform, Apple Mac computers, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar classes for macOS and Mac OS X applications.

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Progent's Microsoft-authorized experts can help you evaluate the business justification for deploying SharePoint Server 2007, consult with you on the appropriate version of SharePoint Server for your application, provide configuration and deployment services, assist you to install MS SQL Server as a supporting database manager, improve your network infrastructure, integrate your off-the-shelf and customized application software to work with Microsoft SharePoint 2007, design a comprehensive security plan that includes portal solutions, and provide troubleshooting and Help Desk services.

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Progent's pricing policy is to charge for online service and on-site visits by the minute. As a result, you owe exclusively for received services. Progent does not impose a more expensive rate for after-hours or urgent support, and within California or in areas where Progent offers on-site support, Progent does not bill for travel time except for urgent calls where on-site time is less than four hours. Also, Progent imposes no service activation fee and requires no monthly commitment for services delivered during normal business hours. Many support firms impose large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates big bills for fast solutions so you will not be tempted to permit simple problems to fester.

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Progent's Cisco-certified wireless experts can assist businesses of all sizes to design, implement, administer and troubleshoot Cisco Aironet Wi-Fi AP environments to provide the performance, range, density, expandability, security and manageability needed for seamless connectivity between Wi-Fi and wired network infrastructure. Progent offers affordable online and on-premises support for end-of-life and new-generation 802.11ac Aironet access points and Progent can help you plan and maintain deployments of indoor and outdoor Aironet Wi-Fi APs.

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VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and verify a repeatable runbook for restoring applications and services quickly following a breakdown. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, updates and patches and can generate reports to confirm full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to help you to plan, configure, test and maintain a disaster recovery system based on VMware Site Recovery Manager.

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Progent can provide you with programmers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system applications to match your particular company needs. Progent’s Microsoft-certified support experts offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also provides expert e-Commerce integration services for secure, company-wide information sharing plus interfacing with CRM packages.

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E-Mail Guard is Progent's economical anti-spam and virus defense solution that offers small businesses world-class defense against spam, viruses, directory harvesting, and other forms of e-mail-based assaults on computer systems. E-Mail Guard is built on Postini's Perimeter Manager, a full suite of web-managed antispam and anti-virus services that defuse email assaults before they are able to penetrate the company firewall. Perimeter Manager also allows administrators track and control their email application, regardless of server platform, hardware type, or geographic location.

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Microsoft SQL Server 2008 delivers indispensable, standardized tools to computer professionals as well as to information workers, lessening the complexity of designing, deploying, administering, and using company data and database applications on platforms ranging from handheld devices to corporate information networks. The sophistication and integration requirements of Microsoft SQL Server 2008 require an IT consulting firm with real-world expertise and broad knowledge in planning and deploying data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.

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Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and maintaining messaging solutions for businesses in the San Francisco Bay Area and throughout the United States. Progent offers affordable Microsoft Exchange Servers consulting support to make sure that your email system features security, service continuity, easy access for remote and mobile users, time-saving management utilities, and seamless integration with telephony. Progent offers expertise and integration services for Microsoft Exchange 2016, Exchange 2013 Server, Microsoft Exchange 2010 Server, Exchange 2007 Server, Microsoft Exchange 2003 Server, and Exchange 20000 Server. Progent can also help small or medium businesses to upgrade to Microsoft Exchange 2016 Server or MS Exchange 2013 Server.

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Progent can help organizations of all sizes to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; design, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can help you to upgrade from an older version of System Center Virtual Machine Manager or from another management system, and Progent can assist you to optimize and repair your existing SCVMM environment so you get the highest possible business value.

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Exchange Servers and Macintosh computers can co-exist efficiently. Progent's Mac and Microsoft certified consultants can help you install Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with colleagues who use Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to get and transmit messages, examine the GAL, import addresses, sync up calendars, and alert people to conferences via your Exchange account. Progent will make sure that your Exchange Server is properly configured and that WebDAV and Outlook Web Access are enabled. Progent also can provide specialized onsite Entourage training.

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Server growth wreaks havoc on IT budgets and management resources. Server reduction via a virtual infrastructure promises lower TCO of hardware and quicker ROI, more leveraged use of physical computers, simplified operations, enhanced network availability, and easier manageability. Typical usage scenarios for virtual machines include hardware consolidation, low-cost hosts for line-of-business legacy software running on outdated operating systems, and inexpensive quarantine of software development or evaluation systems from on-line systems.

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Lync 2013, now called Skype for Business, enables businesses of all sizes to build a centrally managed and secure communications ecosystem that permits a BYOD computing style with instant messaging (IM), presence, web conferencing with application sharing and whiteboard, and both IP and PSTN calling enabled for a wide range of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts and system architects can assist you to assess the business benefits of Lync 2013, create an in-house, cloud-based (via Lync Online) or mixed topology appropriate for your present and future goals, implement Lync 2013 so as to speed up your ROI, and provide custom online and on-premises training to your IT staff and users. Progent has expertise in critical components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync 2013 with key Office and Office 365 apps including Outlook clients and PowerPoint.

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Microsoft Systems Management Server offers extra capability for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs lower the net operational expense of managing and configuring software by making it easier to copy system images/, control mobile computers, and operate management tools. In addition to advising you about ways to save management costs by deploying SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT projects involving processes that Feature Packs are designed to streamline. Progent's migration and update services can minimize spending and reduce business disruption as you transition to new operating systems and applications. Progent's wireless engineers can show you how to develop sensible procedures and standards to manage PDAs and intelligent portable phones so your mobile workforce stays productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security plan that incorporates policies, processes and technologies to keep your IT network safe.

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Progent's Cisco Jabber consultants can provide online or onsite expertise to help businesses of any size to design, deploy, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide in-depth expertise for all the technologies that go into creating a cohesive Jabber solution such as Cisco network appliances and management tools, Microsoft Office applications, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP trunking, WiFi systems, security and compliance, cloud computing, immersive telepresence systems, PBX systems, business continuity, and other components of a modern collaboration solution.

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Exchange Server 2013 includes major improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations as well as a redesigned structure. These enhancements affect vital IT areas like manageability, availability, security, cost of ownership, collaboration, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can help you understand the potential business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and deployment strategy, and train your IT team to manage your Exchange Server 2013 environment. Progent also offers affordable online consulting and support and management services for Exchange Server 2013.

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Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. UniFi appliances installed on multiple sites with any number of APs can be remotely configured and administered using free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, debugging, monitoring, and analytics. Progent offers the skills of veteran Wi-Fi consultants who can assist your organization to determine the value of Ubiquiti’s UniFi products for your business and assist you to design, deploy, administer, and troubleshoot your UniFi solution.

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For corporations with branches in Northern California or any region covered by Progent's engineers, Progent's Microsoft-qualified IT support professionals and certified Cisco network consultants can provide a range of network consulting services such as project management, SOX compliance, office moves, corporate security, system architecture, on-site or phone-based emergency support, and troubleshooting for colocation hosting facilities. A Progent IT consultant can help you design a multi-site network that makes smart use of collocation facilities and Internet hosting sites. Progent’s Microsoft certified consultants can help large corporations plan, deploy and maintain massive rollouts of updated versions of Microsoft products including Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s CCIE and CCNP experts can assist you to deploy Cisco products for connection solutions that incorporate basic, high-speed, integrated, and remote networking.

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Progent’s Microsoft-qualified consultants can assist you to enhance your servers or desktops from 32 bits to 64 bits. Progent can assist your company to calculate the risks and benefits of upgrading to 64-bit processing, design an efficient upgrade process that reduces operational interruptions, and deliver inexpensive, professional remote support to assist your organization to install 64-bit operating systems and application software on your current hardware.

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If you are developing UNIX-based applications on a network that includes MS Windows-based processors, PCs, and office productivity products, Progent can provide comprehensive information technology outsourcing that allows you to concentrate on your area of strategic know-how without the constant hassle of maintaining your company information system. By using automated server monitoring and by providing online and on-site assistance when your business needs it, Progent offers an economical way for supporting an information system that provides excellent reliability, protection, and efficiency. Progent's developer assistance services include comprehensive it outsourcing, virtual infrastructure, online and on-premises support and repair, network monitoring services, and Help Desk Call Center support.

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Progent’s Microsoft-certified consultants offer small and medium sized businesses computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, groups and information. SharePoint Portal Server offers a central spot for your employees or clients to connect to, organize, distribute and manipulate useful data, documents, and applications and to communicate with one another. It allows faster and more intelligent decisions, more effective sharing across teams and more streamlined business processes. The primary objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge available within and outside an organization. Windows SharePoint Services connect workers, clients, teams and major tasks with the information they’ve created in a way that makes data convenient to locate, retrieve and apply.

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Progent's Microsoft certified Consultants offer several service programs to help medium-size and large companies create an efficient and productive internal Network Support Help Desk. Progent's consulting services include Return on Investment evaluation, process study and enhancement, executive reporting, training of internal staff, and documentation of procedures. Progent's Software Selection and Deployment Support Services help organizations analyze the numerous top level Help Desk software packages available and determine which products may be excessively expensive, miss key features, or align poorly with your company's corporate culture. Progent also provides temporary staffing for organizations who need to augment their in-house Help Desk staff for occasional projects or to fill in for absent or indisposed workers.

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SQL Server 2016 offers major enhancements in performance, scale, security and compliance, high-availability, BOYD integration, and integrated BI. New features include PolyBase for handling SQL and NoSQ databases in one appliance for big data applications, Hadoop support, Row-level Security, Mobile Report Publisher, and centralized control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide remote and onsite support to help businesses of all sizes to configure, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft technologies such as Windows Server, Exchange, SharePoint Server, Dynamics CRM and GP, Skype for Business, and SCOM.

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Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates more than 25 years of background assisting manufacturing and service organizations to simplify supply chains and improve the efficiency of critical business processes to bring products to market quickly and meet customer commitments dependably. Progent can provide the expertise of an ERP specialist with over 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises services that can range from as-needed advice to end-to-end solution design and project management. Sample services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, customization, CPQ, web site integration, troubleshooting, data conversion, Amazon AWS integration, training, and database administration.

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Progent can provide the expertise of certified engineers as well as experienced software programmers, DBAs, project management experts, network infrastructure engineers, disaster recovery planning specialists, and security professionals to help your business to assess the likely advantages of SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database platforms, and define an efficient and safe IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.

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Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) voice communication. Lync Server 2010 can enhance the capability of Exchange Server, SharePoint Server and Office or cloud-based Office 365 and simplify management via integration with Active Directory. Lync can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or legacy teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts can provide online and onsite support services to assist your company to maintain and troubleshoot your current Lync 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist your organization to plan and execute a smooth Skype for Business migration.

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Progent's Microsoft Exchange Server Hosting Support Services offer an enterprise-class data center that features backed-up electrical and environmental control systems, 24x7 staffed security and IT support center, and fault-tolerant connections to tier-1 Internet service providers. Hosted Microsoft Exchange servers are set up as virtualized machines for high availability, smooth expandability, and rapid restoration. Services feature integration with your business network, connectivity with handheld communication products, continual tracking of efficiency and network security, spam and virus filtering, security update and revision management, Help Desk Call Center support, per-day data backup, and comprehensive messaging management support.

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Progent’s computer outsourcing support offerings for small businesses feature planning 2003 Server, .NET Server, and Microsoft BackOffice systems, managing upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and on-premises repair, resolving chronic integration issues, and creating a company-wide security plan. Progent can show you how to maximize system availability and throughput with fault-tolerant technologies, resilient network architecture, and proactive network monitoring. Progent also provides project management help for major migrations and can help with needs assessment, resource inventory, bill of materials production, vendor selection, purchasing coordination, and professional documentation. Progent’s IT outsourcing help also features education for office productivity programs such as Microsoft Office.

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Progent's Linux support experts provide small companies and software developers support for managing and supporting Linux systems that operate with Microsoft-based networks. Progent can give your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide array of expertise provides you with an easy single consulting firm to show you how to build and maintain a protected and robust cross-platform network and communications solution that supports Linux and Microsoft interoperability by combining Windows with leading Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the fast development of cutting-edge enterprise-class applications that can provide your company a significant competitive advantage. SQL Server features core support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft technology, ensures you success in designing, deploying and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.

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Cisco Nexus series switches are engineered to provide the throughput, expandability, availability, cloud readiness, capacity, security and manageability needed to act as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide remote and onsite support expertise to assist you to create an efficient network topology, set up test environments to validate your network design, install and configure Nexus switches, define and enforce effective policies, perform security vulnerability evaluations, set up advanced monitoring, fully utilize network resources through virtualization, analyze and repair switching and routing problems, optimize system performance, plan for expected growth, and set up the advanced zero-downtime capabilities incorporated into Nexus switches. Progent's consultants can also help you to migrate non-disruptively from legacy Nexus switches or Cisco Catalyst switches to current Nexus switches.

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Progent's Microsoft and Cisco certified computer consultants offer advanced help with a broad array of technologies and can provide that assistance remotely anywhere in the U.S. or onsite in major cities throughout the United States and anywhere in California. Progent provides remote help for information systems based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that include a mix of Microsoft and UNIX-based technology. Progent also offers the expertise of Cisco CCIE network specialists for complex network problems, plus the assistance of CISSP and CISM-qualified security consultants to assist with high-level security planning and problem solving. Progent has delivered online troubleshooting to businesses in all 50 states in the United States.

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Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and switches. UniFi appliances running on multiple sites with any number of APs can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, debugging, monitoring, and analytics. Progent can provide the skills of seasoned wireless consultants who can help your organization to determine the value of Ubiquiti’s UniFi technology for your environment and assist you to design, install, manage, and troubleshoot your UniFi ecosystem.

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SQL Server 2014 incorporates major enhancements in key areas such as speed, availability, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory capability that operates transparently across all workloads including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and on-premises services such as planning, configuration, management, troubleshooting, and application development expertise to enable organizations of any size to achieve maximum business value from their SQL Server 2014 investment.

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Progent's UNIX platform support services offer small businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience offers you a convenient one-stop consulting firm to help you build and manage a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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Progent’s experienced Cisco network security consultants provide expert PIX Firewall and ASA Firewall consulting services covering infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and secure access services. Ranging from compact, easy-to-install desktop appliances for small and home offices to scalable enterprise-grade appliances, Cisco PIX Firewall and ASA Firewalls provide advanced security, performance, and high reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed operating system, minimizing common OS-specific security holes.

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Progent can provide the temporary assistance of a veteran Chief Information Officer who can offer strategic direction to assist you select and support IT solutions to meet your current needs and that can serve as a firm basis for your future growth. Progent's part-time CIO consulting services provide financial leverage to organizations trying to maximize the benefits from their network expenditures but who are without the budget or hesitant to add one more executive-level manager to their head count. Since Progent is vendor-neutral, with a sizable staff of consultants certified to support all leading OS platforms and networking technologies plus a broad range and business applications, Progent is in a unique position to provide unbiased recommendations as well as expert technical help for developing IT systems that fit the special requirements of your business.

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Progent's Apple Mac support consultants can assist you with a broad array of network infrastructure areas such as network architecture, off-site and mobile connectivity, internetwork compatibility, security, and emerging technologies such as VoIP and high-speed wireless networking. For company networks built solely on Mac OS X or for systems that use a combination of Mac, Linux and Windows based servers and desktops, Progent has the experience and depth to deal with the challenge of planning, configuring, and maintaining a system infrastructure that is reliable, secure, efficient and aligned with your corporate objectives. Progent can help you deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Xsan SAN solution. Progent can also provide certified experts to help you with Cisco routers and switches.

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Progent's network engineers can assist you to automate desktop PC software update deployment by providing expertise with management tools like Configuration Manager, Systems Management Server 2003, and Windows Server Update Services (WSUS).

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Progent's certified SQL Server developers and DBAs can provide remote consulting to help businesses of any size to build, manage, and troubleshoot applications based on Microsoft's SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server experts offer help with any facet of the application life cycle in solutions that range from small office databases to N-tier VLDB applications and data warehousing.

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Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to deliver centralized management and comprehensive security for all your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's on-premises security gateway device provides a further level of inspection for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends inside your security perimeter.

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Progent's Microsoft-certified consultants can provide remote or in-person support to help companies of any size to plan, implement, administer, and repair a backup-and-restore system built around System Center 2012 Data Protection Manager. Progent can help you to upgrade from earlier releases of Data Protection Manager or from a different backup/recovery system, and Progent can optimize your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent offers occasional support for resolving particularly challenging problems, or comprehensive project management support. Progent's consultants can also help your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.

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Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to design a disaster recovery solution based on Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using low-cost equipment, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, economical creation of a stretch cluster quorum arbitration point.

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Progent offers live remote training for an array of client apps and environments including Office and Office 365 Excel, Word, PowerPoint and Visio plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online training offers the benefits of traditional in-person instruction, such as immediate interaction between students and trainers, but avoids the expenses of transportation and the hassle of attempting to accommodate the availability of multiple workers. Available to single students or groups of all sizes, Progent's live online instruction allows the instructor to conduct the class from a remote office while the clients can be dispersed throughout an office or across the the U.S. Live online instruction utilizes powerful teaching tools such as virtual white boards, electronic hand-raising, and collaborative desktops. Classes can be brief and targeted to specific topics or longer in duration and wider in scope.

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Progent offers access to the affordable support of remote Internet connectivity consultants to assist your company to evaluate or update your ISP services so your Internet connectivity solution aligns with your business requirements. Support services provided by Progent include assessment of your current bandwidth utilization, vendor and plan comparison and ordering, network provisioning, and overseeing a seamless move to a different carrier and/or service plan. Network provisioning can include enhancing current routers and switches and configuring new ones, setting up firewalls, and upgrading dependable Border Gateway Protocol architectures.

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Progent's Microsoft Office and Office 365 consultants can help companies of any size to incorporate Office desktop and Office 365 apps such as Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a seamless productivity solution that provides quick return on investment and promotes improved business results. Progent can help you to interface Microsoft Office or Office 365 apps with one another and with additional key Microsoft technologies such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server running on-premises or in the cloud. Progent can also help you to resolve compatibility issues between various versions of Microsoft Office desktop and can provide live online instruction to individual users or teams.

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Progent's Cisco-certified network engineers can assist you to run Cisco's network management tools along with a selection of specialized third-party products to create a complete network management strategy to keep your network operating reliably, conserve limited resources, protect your data, revive quickly from hardware breakdown or malicious attacks, and enable you to add or repurpose network resources sensibly and affordably as your business evolves.

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SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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Progent provides national online help and consulting services for businesses that operate UNIX, Linux, or Sun Solaris networks or whose IT systems include a combination of UNIX and Microsoft Windows products. Remote network consulting provides maximum return for your IT dollar by preserving client productivity and shortening the hours billed for computer repair services. Advanced online support tools and skilled technicians and consultants combine to enable Progent to handle the majority of IT issues without squandering time and expense by going to your site. In most of cases your network issues can be remediated over the phone or via a mix of telephone help and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA certified security professionals to help with the most difficult network problems.

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Progent's ProSight family of managed IT services are geared to provide organizations who have minimal in-house network administration and support teams with affordable help from world-class management tools and technical expertise. Benefits of Progent's ProSight catalog of managed services include flat-rate network management costs, automation of routine administrative tasks, ongoing absorption of new information technology, graceful migration from legacy systems to modern solutions, improved alignment of information technology with business objectives, guidance from seasoned IT consultants, and freeing up management to concentrate on business rather than fast-evolving information technology.

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Progent’s Technical Response Center (TRC) provides low-cost nationwide after-hours remote support for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-qualified support professionals offer 24x7 phone support and remote direct computer access to isolate and resolve technical problems quickly and economically.

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Progent offers a selection of network service packages for small organizations. These IT outsourcing and server monitoring services are based on the proactive problem handling abilities of Microsoft System Center Operations Manager, a next-generation network and system support software platform that tracks the reliability, throughput, and safety of your information system and isolates potential problems before they can bring down your system. With Progent's economically priced network support packages, small organizations can select a simple co-sourcing service program built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution.

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Progent's Microsoft and Cisco certified experts offer several ways to help mid-size and large businesses develop a cost-effective and productive in-house Network Support Helpdesk. Progent's consulting services include ROI evaluation, process study and improvement, management reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help businesses analyze the numerous top level Help Desk software packages on the market and determine what products may be too expensive, lack key capabilities, or align badly with your company's corporate culture. Progent also provides temporary staffing for organizations who need to augment their in-house Help Desk staff for occasional projects or to substitute for vacationing or incapacitated personnel.

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Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, enhancing and fixing Microsoft SCOM environments and can provide companies of all sizes expert online or onsite consulting support for SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to import and customize SCOM 2012 management packs based on leading practices for tracking network fabric as well as Microsoft and third-party apps and services. Also, Progent can provide responsive online or onsite technical support to help you to remediate serious problems uncovered by System Center 2012 Operations Manager.

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Progent's Cisco-certified CCIE network consultants can help you to configure, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software support.

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