Data Security and Regulatory Compliance

ProSight Data Protection Services: Hornetsecurity/Altaro 365 Total Backup
Microsoft 365 comes with rudimentary archiving capabilities but fails to provide integrated capability for crucial data protection services such as Exchange Online backups or extended point-in-time recovery for Microsoft Teams, Microsoft OneDrive, or SharePoint Online. Hornetsecurity's 365 Total Backup services offer an advanced platform for automatic backup and fast recovery of all your company's Exchange 365 mailboxes, Teams Chats, SharePoint document libraries, OneDrive storage, and files on Windows-powered endpoints. Progent is a certified Hornetsecurity partner and has designed ProSight Data Protection Services 365 Total Backup to provide end-to-end deployment and management services for Hornetsecurity's 365 Total Backup platform. DPS 365 Total Backup delivers an affordable backup-as-a-service solution that protects Microsoft 365 environments against data loss resulting from user or system error, malicious users, and cyber attacks like ransomware.

Top capabilities of 365 Total Backup include:

• Microsoft 365 mailbox protection: Back up Microsoft 365 user and group mailboxes. You can back up emails, file attachments, calendars and contacts from any user's mailbox. You can restore complete individual and group mailboxes or specify item-level restores. You also have the option to direct recovered objects to another mailbox, so you avoid losing data that originates from a mailbox that has been deactivated. In addition, you can export saved mailboxes or individual items to a personal storage table (PST) file.
• SharePoint backup: Automatically back up files stored on SharePoint sites and restore files either to a ZIP archive or to a SharePoint document library.
• Microsoft Teams backup: Back up Teams user and group chats as well as any attachments shared in the course of Teams Chats, meetings, and channel conversations. You can also copy recordings of meetings and code snippets. You can recover entire Teams Chats for individuals and groups to an HTML file or to a new Team. You can pick specific individual or group Team Chat threads for granular restoration.
• Microsoft OneDrive storage backup: Back up data saved on an individual's OneDrive storage account and restore either to the OneDrive account or to a downloadable ZIP archive.
  
  365 Total Backup can recover to a variety of file-type alternatives including PST, HTML, and ZIP
• Windows endpoint backup and policies: Policy-based, granular file backup for Windows endpoints. Define rules for whole groups of Windows endpoints by establishing policies for backup folders, cloud storage, frequency, and retention duration.
• Granular recovery point objective: You can schedule backups of Microsoft 365 data to occur as often as four times per day, offering a short recovery point objective interval to reduce worst-case data loss.
• Searchable and browsable backups: Backups are searchable and browsable using a selection of filters, allowing you to locate protected data quickly and restore it accurately.
• In-depth audits: Review a selection of activities such as users activating and turning off protection for mailboxes, Teams, OneDrive storage, and SharePoint; their data browsing history; and their requests for data restoration. Audit records can be exported as required.
• Enterprise-class security: All backed up information can be protected via the 256-Bit AES encryption standard. 365 Total Backup also allows two-factor authentication (2FA) and supports granular access rights for invidual users.
• Unlimited storage and point-in-time recovery: Microsoft 365 does not include advanced backup/recovery for Exchange Online subscribers. This can seriously hinder recovery from ransomware attacks or other disastrous scenarios. Microsoft 365 OneDrive for Business and SharePoint Online limit point-in-time restores to at most 30 days, which may be out of compliance in various regulated industries or with your own corporate guidelines. The 365 Total Backup license allows for unlimited storage of point-in-time Microsoft 365 backups.

How Progent Can Assist You to Benefit from Hornetsecurity/Altaro 365 Total Backup
Progent is a certified Microsoft AI Cloud Partner and can provide a variety of expert services to help your business to design, implement, optimize and debug an M365 backup/restore environment powered by Hornetsecurity/Altaro 365 Total Backup. Progent's Microsoft 365 consultants can help your organization to set up and manage each of the apps and services offered with Microsoft 365 by providing support that includes M365 Exchange expertise, SharePoint programming expertise, and Teams integration expertise.

Progent also offers business continuity/disaster recovery (BCDR) preparedness consulting to help help you to use 365 Total Backup to safeguard your mission-critical data and allow you to restart your core services rapidly in case of a catastrophe. Progent's GIAC information assurance consultants can assess the security posture of your data protection solution and can help you to implement advanced tools and adhere to industry leading practices for working securely in the current threat landscape.

High Availability Technologies Provided by Progent
Progent's Microsoft and Cisco support professionals can assist your company to create an efficient, fault-tolerant environment that resolves major issues covering a wide range of infrastructure solutions and operations such as:

Business Continuity Planning
Progent's disaster recovery professionals can help you create a business continuity strategy so you can resume IT functionality in case of an information system disaster. Progent can help you to develop a comprehensive disaster recovery strategy that incorporates periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized professionals can also help you build an affordable, fault-tolerant system solution that addresses reliability issues involving a broad range of infrastructure technologies and procedures. To learn more, go to Disaster Recovery Consulting.

CRISC-Premier IT Risk Mitigation
The CRISC certification program was initiated by ISACA in 2010 to verify an IT professional's skills to plan, implement, and maintain IS control mechanisms to mitigate risk. Progent can provide the expertise of a CRISC-certified engineer to assist you to develop and execute a business continuity plan that follows leading practices identified by CRISC and crafted to align with your company's risk tolerance, business goals, and budgetary guidelines. To learn more, go to CRISC-Certified network risk management specialists.

Windows Server 2019 Fault-tolerant Failover Clustering
Microsoft Windows Server 2019 incorporated important enhancements in capacity, performance, manageability, security and compliance, app compatibility, Linux co-existence, container technology, and hybrid combinations of on-premises and cloud assets. Headline enhancements of Microsoft Windows Server 2019 are Windows Admin Center for centralizing the management and monitoring of hybrid local/cloud-hosted deployments, System Insights for utilizing advance predictive intelligence to manage local networks, Windows Defender Advanced Threat Protection Exploit Guard for host-intrusion defense, container networking using Kubernetes, Cluster Sets for building and administering large non-stop scale-out clusters, and Storage Migration Service for simplifying the upgrade process from legacy editions of Windows Server. To learn more, visit Windows Server 2019 Fault-tolerant Failover Clustering Expertise.

Microsoft Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy a DR solution based on Microsoft's latest Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable creation of a failover cluster quorum witness. For details, go to Windows Server 2016 Disaster Recovery Support.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to define, automate and verify a repeatable process for recovering services quickly after an outage. SRM provides centrally managed and automated disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. SRM also enables non-disruptive testing for disaster recovery, upgrades and patches and can produce reports to verify full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to assist your organization to plan, deploy, test and administer a disaster recovery system powered by VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with continual replication to provide fast, zero RPO disaster recovery (DR) between sites that are as far as 185 miles (300km) away from one another. Progent can provide the skills of a NetApp MetroCluster consultant who can assist you to design, configure, administer, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by delivering guidance with procedures like assigning shelf IDs, determining aggregate layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker, setting up a configuration replication network, and testing your DR system to prove adherence with industry standards and regulatory mandates.

Network Load Balancing
Progent provides high availability load balancing support covering network load balancing, load balanced programs, LAN/WAN backbone routing, and content delivery products such as Cisco Content Engine. Fault tolerant load balancing solutions for which Progent can provide consulting expertise include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks 3-DNS. For more information, go to High Availability Load Balancing.

High-Availability Data Centers
Progent's Data Center engineers can show you how to identify zero-downtime data centers that match the specific needs of your business. High availability Internet Data Centers are particularly appealing to small and mid-size businesses because of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Trying to design an in-house data center with even a minimum degree of fault tolerance is financially prohibitive for the majority of small companies. Progent is ready to show you how to reap all the benefits of non-stop colocation facilities by offering a complete range of consulting and support services. To read more, see High-Availability Internet Data Centers Consulting.

Fault Tolerant Inter-office Connectivity
Progent's inter-site connectivity consultants can help organizations achieve fault tolerant inter-site connectivity through fully redundant system architectures featuring automatic failover. Progent's Cisco-premier CCIE network engineers can design and deploy fault-tolerant Inter-office connections based on non-stop EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over can provide affordable 24x7 interoffice networking. For details, visit Failsafe Interoffice Connectivity.

Fault Tolerant Internet Access
Progent's Cisco-authorized network engineers can show you how to create an economical, high availability Internet configuration solution that can achieve non-stop Internet access through a wide range of fault tolerant Internet access solutions including high availability BGP, automatic fail-over, and multiple ISPs. Progent offers CCIE engineers to show you how to utilize the most advanced techniques for high availability Internet connectivity to build an economical, fully redundant Internet network with automatic failover and other features to deliver non-stop Internet access. To find out more, go to High Availability Internet Access Architecture.

Backup and Restore Solutions Consultants
Progent offers economical remote access to IT engineers skilled in a broad range of utilities and technologies that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops plus notebooks and handhelds. Progent can provide help for all major data protection products such as Acronis, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent can assist you to install, enhance, or troubleshoot backup/restore solutions for a range of topologies such as local, remote, cloud-based, or hybrid. To learn more, see Backup and Restore Technology Consulting.

Microsoft System Center Data Protection Manager Backup and Restore Consulting and Support Services
Progent's certified Microsoft SCDPM engineers can assist you to develop a practical business continuity strategy, implement an affordable high-availability network infrastructure, install a Microsoft System Center Data Protection Manager-based backup and restore system, thoroughly validate your system, train your IT staff or regular service providers how to manage Microsoft System Center Data Protection Manager, or provide extensive information technology outsourcing including remote hosting of SCDPM machines in Progent's data center. For details, go to System Center Data Protection Manager Expertise.

Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can incorporate a custom-designed hardware storage device built by Barracuda or a software-based appliance with comparable features but which uses your existing storage infrastructure. Barracuda Backup protects critical company data generated on-premises, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting support services to assist your business to plan, configure, manage and troubleshoot a BDR solution based on Barracuda technology. For additional information, see Barracuda Backup and disaster recovery consulting and management.

ProSight Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup offers small and mid-size organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also enables low-cost backup to Microsoft Azure storage. Altaro VM Backup supports advanced capabilities like Immutable Cloud Storage for an extra layer of recoverability from ransomware. Progent is an Altaro partner and can provide a wide range of online or onsite consulting services to help you to design, deploy, manage and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup technology. To find out more, see Altaro VM Backup consulting.

Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO provide small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery. Available at a low monthly cost, ProSight DPS ECHO automates and monitors your backup processes and enable rapid recovery of vital data, apps and virtual machines that have become unavailable or damaged due to component breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services ECHO can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide world-class support to set up ProSight DPS ECHO to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your business-critical data. Read more about ProSight DPS ECHO managed backup.

ProSight MSP360 Backup Services
Progent can help you to create, deploy and debug a backup solution built around MSP360 technology. MSP360 offers file or image backup/recovery for VMs and physical machines, works with all popular public clouds, and permits you to build a data protection ecosystem with a low Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight MSP360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to prevent data loss resulting from user miscues, system errors, ill-intentioned users, and external attacks like ransomware. For details, see ProSight MSP360 Backup services.

Consulting for Double-Take Software for Data Backup/Restore
Double-Take Software publishes a selection of tools designed to provide small businesses a variety of cost-effective solutions for backing up and restoring business-critical workloads such as Microsoft Exchange Server, Microsoft SQL, Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have extensive experience incorporating Double-Take products into small business information systems to achieve an advanced state of fault tolerance and business continuity capability at an affordable price. For details, visit Consulting for Double-Take Solutions for Backup.

Why Pick Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Certified AI Cloud Partner and offers specialized application consulting for a broad variety of small business software programs, Progent is able to help clients to arrive at efficient information technology solutions that maximize the productivity of your IT network. As a Registered Partner for Cisco, Progent offers the support of certified engineers and specialists with expertise in designing, deploying and managing infrastructure solutions based on Cisco products. The broad scope of Progent's technical experience and Progent's familiarity with the requirements of small businesses make Progent a great resource for creating and maintaining a cost-effective, fault-tolerant information system.

How to Contact Progent's Engineers for Business Continuity Solutions Support
In order to ask Progent about consulting expertise for business continuity solutions, phone 1-800-993-9400 or see Contact Progent.