Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools make it possible to design custom mission-critical applications and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting consultants can show you how to create reports that let you analyze your business more thoroughly, turning uncooked information into valuable understanding of your business.
Progent offers businesses of any size professional support for Intrusion Protection Systems and IPsec VPN products from leading firewall and Virtual Private Network security vendors including Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and SonicWall. Progent can show you how to design a comprehensive security strategy and choose appropriate products from multiple vendors to achieve your security objectives while staying within your spending restraints.
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver web-based management and world-class security for all your email traffic. The hybrid structure of ProSight Email Guard integrates cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
For small businesses considering Progent's IT outsourcing, consulting, or troubleshooting offerings, phone 800-993-9400 or send email to information@progent.com.
Progent's Microsoft engineers can provide cost-effective remote support and development services to help your business to plan, implement, manage, and troubleshoot SharePoint 2010 environments that can feature web sites that can function as portals, extranets, document management tools, blogs, data marts, business information systems, enterprise-wide search, Visio-driven workflows, and other utilities to promote and improve information sharing. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with third-party databases and with Microsoft's familiar office productivity applications including Office Excel, Word, PowerPoint, and Visio. Progent can assist your business to upgrade from previous releases of SharePoint or adapt a multi-vendor mix of web applications into a unified and easily managed SharePoint 2010 environment.
Progent has been providing SharePoint consulting services since the initial product was released more than 20 years ago, and Progent has the breadth and depth of technical knowledge to assist businesses of all sizes to design and carry out a SharePoint Server 2013 installation and create SharePoint 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft-certified consultants can assist your company to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; decide if an in-house, Cloud-based or hybrid deployment is best suited for your company; and select the most appropriate version of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can help in specific jobs associated with your SharePoint 2013 migration.
VMware's NSX virtual network platform allows you to create entire networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high level of automation independent of the physical components used by the basic IP network. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, updates and patches and can produce audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly recover the complete virtualized network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist your organization to plan, deploy, test and maintain a disaster recovery system based on VMware SRM and VMware NSX.
Progent can show you how to plan and execute an efficient move to Dynamics GP/Great Plains so that you preserve your data, improve your security, modernize your management reporting, take complete advantage of Microsoft Office integration, and minimize productivity disruption by designing and executing a smart migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your financial reports and management analytics by offering Crystal Reports help, FRx programming, and Microsoft Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create custom business applications and eCommerce programs that integrate seamlessly with Dynamics GP.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to halt the spread of an active ransomware attack. Call 800-462-8800
Progent can help small and medium-size organizations to deploy VoIP solutions to give their at-home workforce the benefit of transparent extensions of the corporate phone network.
DoubleTake/Carbonite Software offers a family of products designed to deliver small businesses a range of affordable alternatives for replicating and recovering business-critical applications including Exchange, Microsoft SQL, Blackberry, and Microsoft SharePoint. Progent's business continuity planning experts have extensive experience integrating DoubleTake/Carbonite technology into small company IT systems to achieve a high level of fault tolerance and business continuity readiness at a budget-friendly price.
Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture profitable customer relationships. Integrated Sales and Customer Service components enable employees to share information to help promote selling success and deliver consistent, efficient customer service. Progent can configure the optimal server and communications environment, including local and offsite wireless access, to support MS CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can show you how to combine Microsoft CRM with your sales or customer support data.
Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, enhancing and repairing SCOM environments and can provide companies of any size advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to plan an architecture for SCOM 2012 servers that delivers the performance and availability needed to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on leading practices for tracking network fabric and both Microsoft and third-party apps and services. In addition, Progent can provide responsive online or on-premises troubleshooting to help you to remediate critical problems uncovered by SCOM 2012.
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Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing corporate security solutions for information systems with many sites, remote users, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business design and deploy an installation of ISA Server 2004 that meets your information security requirements without restricting your network.
Progent's wireless consultants can help small companies design, choose, evaluate, configure and support secure building-to-building wireless bridges that integrate seamlessly into your existing network while providing a degree of protection that equals or exceeds wired interfaces. Progent offers expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can show you how to identify and deploy the wireless link technology that match your business needs.
Hyper-V 2016 utilizes core features first designed for and proven on Microsoft Azure, one of the world's largest public clouds. This pedigree dramatically improves the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing data security, availability, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your business, configure test systems to verify the ability of Hyper-V 2016 to support your critical workloads, design an efficient network architecture for a cloud-centric or hybrid deployment, create and execute a smooth migration plan, educate your IT management and support staff, and provide ongoing consulting and debugging services to make sure that your Hyper-V 2016 investment gives you maximum business benefit.
Progent offers quick access to the expertise of veteran wireless specialists who can help you to assess the value of Ubiquiti UniFi wireless access points for your business and assist you to design, deploy, manage, and troubleshoot your UniFi wireless network. Progent can also carry out a wireless site survey to assist you to choose, provision, and place UniFi Wi-Fi APs for optimal signal coverage and throughput.
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Progent's Microsoft Office and Microsoft 365 consultants can assist businesses to incorporate Microsoft Office desktop and Microsoft 365 applications including Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a cohesive productivity solution that provides quick ROI and enables improved business outcomes. Progent can help you to integrate Microsoft Office or Microsoft 365 applications with one another and with additional core Microsoft platforms including SharePoint, Exchange Server and Microsoft SQL Server running on-premises or in the cloud. Progent can also assist you to fix compatibility problems between various releases of Office desktop and offers live online instruction to individuals and teams.
Progent's certified security consultants can perform NodeZero-based penetration tests to make sure your security defense systems and policies are properly configured and effective.
Progent's CISSP-certified cybersecurity experts can assist businesses of any size with any facet of IT security. Progent can help create efficient security systems that protect a small business against modern threats or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid enterprise networks that support onsite, online, and mobile clients accessing IT resources distributed over multiple physical datacenters and public and private clouds.
Progent's certified consultants provide computer support and IT consulting services for Microsoft Exchange 2003 Server, Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's upgrade, integration, administration, and troubleshooting expertise for Exchange Server include system design, deployment, documentation, local and off-site technical support, Help Desk Call Center support, expert security consulting, and full-service IT outsourcing.
Progent's Technical Response Center (TRC) provides national extended hours remote help for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer after-hours telephone support and remote direct computer connection to isolate and repair technical problems rapidly and economically. The breadth of IT experience available from Progent's staff of country-wide service professionals allows Progent to escalate even the toughest problems to appropriate specialists as needed. For critical problems, the Technical Response Center tries to answer your call for support within one hour.
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Progent's expert software programmers, relational database architects, and program management consultants can help enterprise clients to carry out development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for high-level planning and project co-ordination or Progent can assist customers fill in expertise gaps by providing relational database architects and programmers skilled in developing RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help clients to integrate SharePoint with other applications such as SQL Server and Excel to build data-driven intranets and portal sites. Progent also offers experience with web development technologies and can assist businesses to build, enhance, troubleshoot, or migrate web-based applications to take advantage of the most current web technology.
Microsoft Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides SMBs a single platform for financials, inventory, operations control, project management, procurement, sales and marketing, supply chain management, and business reporting. Progent's Dynamics Business Central/NAV consultants can assist your organization to maintain your older Dynamics NAV system or migrate smoothly to a cloud-hosted, local, or hybrid deployment.
Progent's ProSight Virtual hosting services provide small businesses a variety of benefits such as reduced capital expenditures, savings on operational costs, better management focus, enterprise-class protection, enhanced fault tolerance, and regulatory compliance.
VMware's NSX network virtualization platform enables you to create entire networks in software. NSX permits virtual networks to be deployed instantly and administered with a high degree of automation independent of the physical components making up the basic network infrastructure. VMware Site Recovery Manager allows automated recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for site recovery, upgrades and fixes and can generate reports to confirm complete service recovery, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can quickly recover the entire virtualized network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist your organization to design, configure, test and administer a DR system powered by VMware Site Recovery Manager and VMware NSX.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by tracking the state of critical devices.
Progent's data protection experts can help you to design, implement and troubleshoot a backup plan based on MSP360 software. MSP360 offers file or image-based backup/recovery for virtual machines and physical computers, works with all popular public clouds, and allows businesses to build a backup ecosystem with a minimum Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to protect against data loss resulting from user miscues, computer glitches, malicious users, and malware attacks like ransomware. For more information, see ProSight Data Protection Services 360 Backup services.
System Center Configuration Manager automates software deployment at scale, simplifies compliance settings control, inventories network resources, protects against corporate data leakage, provides network health reporting, allows secure end-user self service, and delivers a common point of control for managing mixed-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud specialists can help you with any aspect of designing, implementing, using and repairing a SCCM deployment for on-premises, cloud, or hybrid environments.
Progent's team of application experts can provide advanced consulting, custom development, integration assistance, and webinar classes for leading applications that address vital areas including ERP, general accounting, business analytics, web commerce application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of background delivering advanced consulting support remotely, Progent can assist small businesses throughout the U.S. to eliminate the time and fees related to travel and on-premises visits without compromising the effectiveness of technical support.
Fortinet next-generation firewalls are industry leaders in offering top throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can assist your business to deploy your Fortinet security appliances to safeguard all your digital assets at the network edge, within the data center, at branch locations, and at the cloud edge.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size company's production servers in an environment that gives the highest level of availability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting services are built upon mature virtualization techniques that allow small and midsize businesses with multi- platform IT systems to economize significantly on the costs of capital equipment, infrastructure support, and IT administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.
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Progent can assist you to deploy Cisco's networking technology to create a robust basis for your local, private cloud, or hybrid-cloud data center and streamline operations in vital areas including compute and storage utilization, security and compliance, versatility, reliability, and disaster recovery.
Progent's certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and rollout strategies, tune your network for on-premises, multi-location, cloud-based, and hybrid environments, train your IT management team, create an enterprise-wide security strategy, automate network administration, help with creating applications, and generate and test a disaster recovery/business continuity plan.
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Progent's data protection experts can help you to create, deploy and debug a backup/restore plan built around MSP360 software. MSP360 enables file/folder or image-based backup/recovery for VMs and physical machines, supports all leading public clouds, and allows businesses to create a data protection solution with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup environment to prevent data loss resulting from human miscues, computer errors, malicious insiders, and malware attacks such as ransomware. For details, see ProSight Data Protection Services 360 Backup services.
Microsoft Virtual Server 2005, run on the Windows Server platform and powered by software originally produced by Connectix, delivers the power needed to carry out hardware reduction, application upgrade, and server quarantine tasks via virtualization techniques in an enterprise-class IT environment with high scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server 2005 at businesses who want to improve operational efficiency in software development and piloting, migration from outdated line-of-business software, and server consolidation. Progent's professional Virtual Server consultants can assist your business to assess and deploy MS Virtual Server.
Progent's Microsoft-certified professionals can assist you to evaluate the possible benefits of Hyper-V-powered virtualization for your company, perform pilot implementations to verify Hyper-V's operation with your line-of-business software, assess your network and server infrastructure for optimal performance with virtualization solutions, help you in moving to Microsoft Windows Server 2008 and setting up Windows Hyper-V, train your IT staff to track and manage Hyper-V, offer world-class consulting help for enhancing the protection of your virtual servers, design and validate business continuity procedures that maximize system availability, and deliver ongoing consulting and maintenance including low-cost remote repair and turn-key Help Desk outsourcing.
Progent's Network Helpdesk Outsourcing Services for PC desktop technical support are intended especially for small businesses who require fast access to a Help Desk Call Center with expert phone support and effective escalation capability but who must operate within a limited IT budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Support, Optional Remote Access Provisioning, System Evaluation, Problem Escalation, Virtual Helpdesk Services, Per Minute Billing, and Help Desk Call Center Applications Selection and Integration.
E-Mail Guard is Progent's affordable spam filtering and anti-virus solution that gives small businesses world-class defense from spam, viruses, directory harvesting, and other varieties of email-borne assaults on computer systems. E-Mail Guard is powered by Postini's Perimeter Manager, a sophisticated library of web-managed spam filtering and virus defense services that ward off email attacks before they are able to penetrate the corporate firewall. Perimeter Manager also allows administrators track and control their email systems, irrespective of server platform, hardware technology, or data center location.
Progent has two decades of background helping small and mid-size organizations to plan, install, optimize, administer, and troubleshoot IT networks that incorporate teleworkers.
Progent's staff of Microsoft and Cisco Certified consultants average more than ten years of hands-on professional experience, at the forefront of network support, performing a broad variety of technical tasks for a large mix of businesses. Every Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its consulting staff. This guarantees that you get not just world-class IT help, but also a consultant with field-tested approaches for applying technical knowledge to resolve actual network problems rapidly.
Progent provides fault tolerant load balancing support that addresses network load balancing, load balanced program, LAN/WAN infrastructure routing, and content dispatching technology including Cisco Content Engine. High availability load balancing providers for which Progent can provide consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks 3-DNS.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer affordable online and onsite consulting expertise, application development, and technical support services for businesses of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist you design and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based resources into a cohesive information management system.
Progent's Microsoft-certified Intune consultants can help your organization to assess the strategic case for utilizing Intune for administering your mobile devices including laptops, phones, and tablets based on Windows, iOS, and Android. Progent can help you to configure policies, plan and deploy pilot environments to confirm the benefits of Microsoft Intune for your environment, install Intune across your IT ecosystem, integrate Intune with SCCM for single-console change management, and provide ongoing support for your Microsoft Intune solution.
Mid-sized businesses can get all the advantages of Operations Manager 2007 and have quick access to Progent's Microsoft and Cisco Premier IT consulting professionals. With Progent's economically priced IT service programs, medium-size organizations can choose a simple co-sourcing package based on System Center Operations Manager 2007 with server monitoring, proactive warnings, comprehensive reporting, Help Desk Call Center, and online troubleshooting. For businesses with mission-critical environments who need non-stop networking, Progent offers a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager 2007 to provide mid-size company networks world-class reliability, security and productivity.
Progent's ransomware experts can assist your business to assess your ransomware defenses, remotely monitor and guard your IT environment, assist with settlement negotiations with a hacker, and reconstruct an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent's wireless site survey services help you to plan, deploy and troubleshoot a Wi-Fi LAN customized for your facilities, providing your business a wireless solution that delivers the reception, speed, capacity, QoS, data protection, and hand-off ability your business needs. Wireless survey services from Progent include online predictive analysis for planning a Wi-Fi network and onsite survey services for confirming, tuning, and troubleshooting an operational Wi-Fi LAN.
Progent can provide cost-effective online support for all releases of Microsoft Access including desktop and browser-based versions and can provide advanced help for Access application development, database conversion, performance optimization, report design, and maintenance. Progent also offers tailored webinar training for Office Access programming and database administration.
Progent's CISM-certified security consultants can show you how to secure your Apple Mac environment through professional support offerings including running security audits, recovery from virus and denial of service attacks, setting up firewalls, implementing secure off-site and mobile access, deploying automated software for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy adapted for the particular goals of your business information system.
Exchange 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces powerful innovations as well as a revamped structure. These enhancements favorably impact key facets of IT like manageability, high availability (HA), security, cost of ownership, teamwork, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential business benefits of migrating to Microsoft Exchange Server 2013, create an efficient test and deployment strategy, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable remote consulting and support and management for Exchange 2013.
Microsoft 365, formerly branded Office 365, is Microsoft's expanding family of client productivity applications and cloud services available on a monthly or annual subscription basis. Microsoft 365 apps and cloud-based services are offered in an array of subscription plans targeted at markets ranging from students and home offices to global enterprises. Progent can provide fast and affordable online access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Android platforms. Progent can assist you to understand the wealth of subscription options offered with Microsoft 365 and integrate your information network with Microsoft 365 so you derive top business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and maintain hybrid ecosystems that transparently combine on-premises and cloud-based products and services.
Progent can help you in all facets of your upgrade to Microsoft Exchange Server 2016 including designing HA system topology for a local, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying storage requirements for your virtual machines, mailbox databases and logs; setting up HLB for fault-tolerant client access services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent's certified Office and Microsoft 365 consultants can assist companies to incorporate Office desktop and Microsoft 365 applications such as Excel, Office Word, PowerPoint, Outlook, Access, Visio and OneNote into a seamless productivity solution that offers fast return on investment and promotes better business outcomes. Progent can assist your company to interface Office or Microsoft 365 apps with one another and with other key Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent can also help you to fix compatibility issues with various releases of Microsoft Office and offers customized online instruction to individual users or groups.
