IT Help for Midsize Companies

ProSight Data Protection Services - Hornetsecurity/Altaro 365 Total Backup
Microsoft 365 offers rudimentary archiving but does not include native support for crucial data protection services like Exchange backups or long-term point-in-time data recovery for Teams, OneDrive or SharePoint. Hornetsecurity's 365 Total Backup services provide a feature-rich solution for automatic backup and fast recovery of all your organization's Microsoft 365 mailboxes, Teams Chats, SharePoint document libraries, OneDrive files, and content on Windows laptops and desktops. Progent is a certified Hornetsecurity/Altaro partner and offers ProSight Data Protection Services (DPS) 365 Total Backup to provide comprehensive integration and management services for Hornetsecurity's 365 Total Backup platform. DPS 365 Total Backup delivers an affordable backup-as-a-service (BaaS) solution that protects Microsoft 365 components against data loss caused by human or system error, malicious activity, and cyber attacks such as ransomware.

Headline features of Hornetsecurity's 365 Total Backup include:

• Microsoft 365 mailbox backup: Back up Microsoft 365 user and group mailboxes. You can choose to back up emails, attachments, calendars and contacts within any user's mailbox. You can restore complete user and group mailboxes or perform item-level restores. You can also send recovered data to a different mailbox, so you do not lose data that comes from a mailbox that no longer exists. In addition, you can export saved mailboxes or items to a PST file.
• SharePoint protection: Automatically back up files stored on SharePoint sites and restore files to a ZIP archive or back to a SharePoint Document Library.
• Teams backup: Back up Teams user and group Chats plus any attachments shared during Teams Chats, meetings, and team channel conversations. You can also back up recordings of Teams meetings and code snippets. You can recover complete Teams Chats for users and groups to an HTML file or to a new Team. You can choose specific user or group Team Chat conversations for selective recovery.
• OneDrive files backup: Back up files stored on a user's OneDrive account and restore either to the OneDrive account or to a downloadable ZIP archive.
  
  365 Total Backup can recover to a variety of file-type options including PST, HTML, and ZIP
• Windows endpoint backup & policies: Policy-based, file-level backup for Windows endpoints. Set up rules for entire groups of Windows-powered laptops and desktops by defining policies for backup folders, cloud-based storage, frequency, and retention duration.
• Low recovery point objective: You can program backups of Microsoft 365 data to take place automatically up to four times per day, achieving a low recovery point objective (RPO) to minimize potential data loss.
• Search and browse backups: Backups are searchable and browsable via a library of filters, allowing you to find data quickly and restore it easily.
• Comprehensive audits: Review a variety of activities like users enabling/disabling mailboxes, Teams, OneDrive, SharePoint, and Planner backups; their data browsing history; and their requests for data restoration. Audit data can be exported as needed.
• Advanced security: All backed up data can be secured through military-grade AES 256-bit encryption. Hornetsecurity/Altaro 365 Total Backup also offers two-factor authentication (2FA) and supports granular access rights for users.
• Unlimited storage and point-in-time recovery: Microsoft 365 does not provide a way for Exchange Online customers to make backups, which can seriously impede recovery from ransomware. M365 OneDrive for Business and SharePoint Online limit point-in-time recoveries to a maximum of 30 days, which may not be compliant in certain regulated industries or with your own corporate policy. The Hornetsecurity/Altaro 365 Total Backup license includes unlimited cloud storage and indefinite retention of point-in-time M365 backups.

How Progent Can Help You Benefit from Hornetsecurity/Altaro 365 Total Backup
Progent can provide a variety of services to help you design, implement, tune and debug a Microsoft 365 backup/restore solution powered by the Hornetsecurity/Altaro 365 Total Backup platform. Progent's Microsoft 365 specialists can help you deploy and manage all the applications and services available with Microsoft 365 by providing support that includes M365 Exchange integration, SharePoint expertise, and Microsoft Teams consulting.

Progent also offers business continuity/disaster recovery (BCDR) planning consulting to help smaller organizations prepare for potentially catastrophic threats to business-critical data such as ransomware, human error, hardware failure and natural disasters. Progent's GIAC-certified information assurance consultants can assess the security profile of your backup solution and can help you deploy the latest tools and follow industry best practices for operating safely in the modern threat landscape.

High Availability Technologies Provided by Progent's Experts
Progent's Microsoft and Cisco-certified engineers can assist you to implement a sensible, zero-downtime system that addresses key problems covering a wide array of infrastructure solutions and processes including:

Disaster Recovery Planning
Progent's business continuity professionals can help you create a business continuity strategy in order to resume network functionality in the event of an information network disaster. Progent can assist you to develop a comprehensive disaster recovery plan that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized engineers can also show you how to create an affordable, fault-tolerant system solution that addresses reliability issues covering a broad array of network technologies and procedures. For more information, visit Disaster Recovery Consulting and Support Services.

CRISC-Premier IT Risk Control
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to validate a consultant's skills to design, implement, and maintain IS controls to reduce risk. Progent can provide the expertise of a CRISC-certified engineer to assist your company to create and execute a workplace continuity strategy that follows leading practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and budgetary guidelines. For details, see CRISC-Premier network risk mitigation specialists.

Windows Server 2019 High Availability Failover Clustering
Windows Server 2019 incorporated significant improvements in scale, throughput, management, cybersecurity, app compatibility, Linux co-existence, Kubernetes technology, and hybrid combinations of on-premises and cloud resources. Top enhancements of Microsoft Windows Server 2019 include Windows Admin Center for unifying the management of hybrid local/cloud deployments, System Insights for utilizing modern predictive intelligence to control on-premises networks, Windows Defender Advanced Threat Protection Exploit Guard for host-intrusion prevention, container orchestration with Kubernetes, Cluster Sets technology for creating and managing massive high-availability scale-out clusters, and Storage Migration Service for simplifying the upgrade process from outdated versions of Windows Server. For details, visit Microsoft Windows Server 2019 Fault-tolerant Failover Clustering Expertise.

Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery consultants can assist you to design a DR system based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using low-cost equipment, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, affordable deployment of a failover cluster quorum arbitration point. To read more, visit Microsoft Windows Server 2016 Disaster Recovery and Business Continuity Expertise.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and test a consistent process for recovering services quickly following an outage. SRM provides centrally managed and automated recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, updates and patches and can produce audit reports to verify complete service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to help your organization to design, deploy, test and maintain a disaster recovery system based on VMware SRM.

NetApp MetroCluster Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with continual replication to provide rapid, zero RPO disaster recovery (DR) between datacenters that are up to 185 miles (300km) away from one another. Progent can provide online or on-premises access to a NetApp MetroCluster consultant who can assist you to design, deploy, manage, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your functional requirements and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster solution by providing help with procedures like assigning disk pools and shelf IDs, arranging plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and verifying your disaster recovery solution to prove compliance with information assurance standards and regulatory mandates.

High Availability Load Balancing
Progent provides high availability load balancing consulting covering network load balancing, load balanced programs, network backbone routing, and content dispatching technology such as Cisco Content Engine. Non-stop load balancing products for which Progent can provide consulting services include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS. To read more, see High Availability Load Balancing.

Zero Downtime Internet Data Centers
Progent's Data Center professionals can show you how to identify high availability data centers that meet the particular needs of your business. High availability off-site data centers are especially attractive to small and mid-size organizations due to of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Trying to build an in-house data center that offers even a basic degree of fault tolerance is too costly for typical small companies. Progent can help you get all the benefits of 24x7 colocation centers by offering a full range of consulting and support services. To find out more, see Fault Tolerant Internet Data Centers Consulting.

High-Availability Interoffice Networking
Progent's multi-site network infrastructure professionals can help organizations achieve fault tolerant multi-site connections by means of redundant system architectures with transparent failover. Progent's Cisco-certified CCIE network engineers can design and implement high-availability Inter-office networks supported by zero-downtime EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over can provide affordable non-stop interoffice networking. To read more, see 24x7 Interoffice Connectivity.

High Availability Internet Connectivity
Progent's Cisco-certified network engineers can show you how to create an economical, high availability Internet connection solution that can deliver non-stop Internet connectivity through a wide range of high availability Internet access technologies including non-stop BGP, transparent fail-over, and redundant ISPs. Progent can provide CCIE engineers to help you apply the most advanced technology for 24x7 Internet connectivity to implement an economical, fully redundant Internet interface with automatic failover and other capabilities to deliver non-stop Internet connections. For more information, see Fault Tolerant Internet Connectivity Solutions.

Backup and Recovery Technology Consulting Experts
Progent can provide economical online access to engineers with expertise in a wide range of utilities and services that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and workstations plus notebooks and handhelds. Progent can provide help for all major data protection products including Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and FLARs. Progent can help you to deploy, upgrade, or troubleshoot backup solutions for a range of architectures including local, remote, cloud-based, or hybrid. For more information, visit Backup and Restore Technology Expertise.

System Center Data Protection Manager Backup and Recovery Consulting and Support Services
Progent's certified System Center Data Protection Manager engineers can assist your company to create a practical workplace recovery plan, design an affordable high-availability IT infrastructure, deploy a SCDPM-based backup and restore system, thoroughly test your DPM system, train your IT staff or regular service providers how to manage System Center Data Protection Manager, or provide extensive information technology outsourcing such as remote hosting of virtual or physical SCDPM machines in Progent's secure data center facility. To learn more, see System Center Data Protection Manager (SCDPM) Consulting.

Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup deployment can incorporate a custom-designed physical storage device built by Barracuda or a virtual appliance with similar functionality but which utilizes your own storage infrastructure. Barracuda Backup protects vital company data produced locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting services to help you to design, integrate, manage and debug a backup and disaster recovery solution built on Barracuda Backup. For more information, visit Barracuda Backup and disaster recovery consulting and management.

ProSight Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software offers small organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud environments and also supports cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup supports advanced capabilities like Immutable Cloud Storage for enhanced protection from ransomware. Progent is a certified Hornetsecurity Altaro partner and can provide a broad array of remote or on-premises consulting services to assist you to plan, install, optimize and troubleshoot a modern backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup software. To learn more, visit Altaro VM Backup consulting services.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO offer small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services ECHO automates your backup processes and enable fast recovery of vital files, applications and VMs that have become unavailable or corrupted as a result of component breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services ECHO can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's backup and recovery specialists can deliver advanced support to configure ProSight DPS ECHO to be compliant with regulatory requirements like HIPAA, FINRA, and PCI and, when needed, can help you to recover your critical data. Read more about ProSight Data Protection Services ECHO managed backup and recovery.

ProSight MSP360 Backup Services
Progent's data protection experts can help you to create, deploy and debug a backup solution built around MSP360 software. MSP360 offers file or image backup/restore for VMs and physical machines, supports all popular public clouds, and allows you to create a backup solution with a low Recovery Time Objective (RTO) and a granular RPO. With ProSight MSP360 Backup, Progent offers end-to-end monitoring and management of your backup system to protect against data loss caused by user miscues, system glitches, malicious insiders, and malware attacks like ransomware. To learn more, see ProSight MSP360 Backup services.

Consulting Services Double-Take Software for Data Backup/Restore
Double-Take Software publishes a family of products intended to deliver small and midsize businesses a range of affordable solutions for backing up and restoring vital workloads such as Microsoft Exchange Server, SQL, Blackberry, and SharePoint. Progent's disaster recovery planning consultants have extensive experience integrating Double-Take products into small company information networks to achieve an advanced level of availability and disaster recovery capability at an affordable price. To find out more, see Consulting Services Double-Take Software for Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Certified AI Cloud Partner and provides specialized application consulting for a wide range of small business applications, Progent is able to help customers to arrive at efficient IT solutions that maximize the business value of your information system. As a Registered Partner for Cisco, Progent can provide the services of premier consultants and specialists with experience in architecting, configuring and managing networking solutions based on Cisco products. The depth of Progent's IT know-how and Progent's familiarity with the needs of small and midsize businesses make Progent a great resource for building and maintaining a cost-effective, high-availability information system.

How to Get in Touch with Progent's Engineers for Business Continuity Solutions Help
If you wish to contact Progent about consulting help for workplace recovery solutions, call 1-800-993-9400 or visit Contact Progent.