IT Network Support for Midsize Companies

ProSight Data Protection Services (DPS): Hornetsecurity/Altaro 365 Total Backup
Microsoft 365 offers basic archiving capabilities but does not provide native capability for critical backup/recovery features like Exchange Online backups or long-term point-in-time recovery for Teams, OneDrive, or SharePoint. Hornetsecurity's 365 Total Backup services provide an advanced solution for hands-free backup and rapid recovery of all your company's Exchange 365 mailboxes, Teams Chats, SharePoint sites, OneDrive files, and content on Windows-powered endpoints. Progent is an authorized Hornetsecurity partner and offers ProSight Data Protection Services 365 Total Backup to provide comprehensive integration and management services for Hornetsecurity's 365 Total Backup platform. DPS 365 Total Backup delivers an affordable managed services solution that protects Microsoft 365 deployments against data loss or corruption caused by human or system error, malicious insiders, and malware like ransomware.

Headline features of 365 Total Backup include:

• Microsoft 365 mailbox backup: Back up Microsoft 365 individual and group mailboxes. You can choose to back up emails, attachments, calendars and contacts from any mailbox. You can recover complete user and group mailboxes or specify item-level recoveries. You also have the option to direct restored objects to a different mailbox, so you do not lose data that originates from a mailbox that has been turned off. Also, you can export recovered mailboxes or individual items to a PST file.
• SharePoint protection: Transparently back up files stored on SharePoint sites and recover files either to a ZIP archive or to a SharePoint document library.
• Microsoft Teams backup: Back up Teams user and group chats plus the attachments shared in the course of Teams Chats, meetings, and channel conversations. You can also protect recordings of Teams meetings and code snippets. You can recover complete Teams Chats for users and groups to an HTML file or to a new Team. You can choose specified user or group Team Chat conversations for granular restoration.
• OneDrive files backup: Back up data stored on a user's OneDrive storage account and recover either to the OneDrive account or to a ZIP archive.
  
  365 Total Backup can restore to a selection of file-type options including PST, HTML, and ZIP
• Windows endpoint backup policies: Policy-driven, file-level backup for Windows endpoints. Define rules for whole groups of Windows-powered laptops and desktops by creating policies for backup folders, cloud storage, frequency, and retention duration.
• Granular recovery point objective: You can schedule backups of Microsoft 365 data to take place as frequently as four times daily, enabling a short recovery point objective window to reduce potential data loss.
• Searchable and browsable backups: Backups are searchable and browsable via a selection of filters, allowing you to locate backed-up data rapidly and restore it easily.
• Comprehensive auditing: Review a selection of activities like individuals turning on or turning off backups for mailboxes, Microsoft Teams, OneDrive, and SharePoint; their data browsing history; and their requests for recovery. Audit data can be exported as required.
• Enterprise-class security: All backed up data can be protected via the 256-Bit AES encryption standard. 365 Total Backup also allows two-factor authentication and supports granular access policies for invidual users.
• Unlimited storage and point-in-time recovery: Microsoft 365 does not offer full-featured backup/recovery for Exchange Online customers. This can severly obstruct recovery from ransomware or other disastrous events. Microsoft 365 OneDrive for Business and SharePoint Online limit point-in-time recoveries to a maximum of 30 days, which may not be compliant in various regulated industries or with your company's policies. The 365 Total Backup license allows for indefinite retention of point-in-time Microsoft 365 backups.

How Progent Can Assist Your Business to Get the Most from Hornetsecurity/Altaro 365 Total Backup
Progent is a certified Microsoft AI Cloud Partner and can provide a variety of expert services to assist your business to design, deploy, tune and troubleshoot an M365 backup/restore environment powered by the Hornetsecurity/Altaro 365 Total Backup platform. Progent's M365 experts can assist your business to deploy and manage each of the applications and services offered with M365 by providing support that includes M365 Exchange consulting, SharePoint integration support, and Microsoft Teams integration consultants.

Progent also can provide business continuity/disaster recovery preparedness expertise to assist assist your company to use 365 Total Backup to safeguard your critical data and allow you to resume your vital operations quickly in case of a calamity. Progent's GIAC-certified information assurance specialists can evaluate the cybersecurity posture of your data protection solution and can help your business to deploy the latest tools and follow industry leading practices for operating safely in the current threat environment.

High Availability Technologies Offered by Progent
Progent's Microsoft and Cisco-certified consulting experts can help your company to create an efficient, high-availability IT architecture that resolves critical problems encompassing a broad range of networking solutions and operations such as:

Disaster Recovery Planning
Progent's business continuity consultants can show you how to create a workplace recovery strategy so you can restore network operations in case of an IT network disaster. Progent can help you to develop a complete disaster recovery strategy that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized consultants can also help you build an affordable, high-availability system solution that takes into account reliability issues covering a broad range of network technologies and processes. For more information, visit Workplace Recovery Consulting and Support Services.

CRISC-Premier Network Risk Control
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to verify a consultant's skills to plan, implement, and maintain information system control mechanisms to mitigate risk. Progent offers the expertise of a CRISC-certified consultant to help you to develop and execute a business continuity or disaster recovery strategy that follows industry best practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and budgetary guidelines. For details, visit CRISC-Premier IT risk management specialists.

Microsoft Server 2019 High Availability Failover Clustering
Microsoft Windows Server 2019 introduced significant enhancements in capacity, performance, manageability, cybersecurity, app compatibility, Linux co-existence, Kubernetes technology, and hybrid combinations of local and cloud resources. Top enhancements of Windows Server 2019 include Windows Admin Center for centralizing the management of hybrid on-premises/cloud deployments, System Insights for taking advantage of modern predictive intelligence to manage local networks, Windows Defender Advanced Threat Protection Exploit Guard for host-intrusion defense, container networking using Kubernetes, Cluster Sets for deploying and managing large non-stop scale-out clusters, and Storage Migration Service for simplifying the upgrade process from legacy editions of Windows Server. For details, visit Microsoft Server 2019 Fault-tolerant Failover Clustering Consulting.

Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to design a DR system based on Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using commodity hardware, VM Load Balancing for improving the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical deployment of a stretch cluster quorum witness. For more information, visit Microsoft Windows Server 2016 Disaster Recovery and Business Continuity Consulting.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and test a consistent workflow for restoring services rapidly following a breakdown. SRM provides centrally controlled and automated recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. SRM also enables non-disruptive testing for site recovery, upgrades and patches and can generate reports to confirm complete service restoration, validate Service Level Agreements and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help you to design, configure, test and manage a DR system powered by VMware SRM.

NetApp MetroCluster Disaster Recovery Technology
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with replication to provide rapid, zero data loss disaster recovery between datacenters located up to 185 miles (300km) away from one another. Progent can provide access to a certified NetApp MetroCluster consultant who can assist your business to plan, configure, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your functional requirements and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster environment by providing help with procedures like assigning disk pools and shelf IDs, arranging aggregate and plexes layout, provisioning volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network, and testing your disaster recovery solution to prove adherence with information assurance standards and regulatory mandates.

Network Load Balancing
Progent offers high availability load balancing consulting that addresses system load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery products such as F5 Networks 3DNS. High availability load balancing products for which Progent offers consulting expertise include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks 3-DNS. To find out more, see High Availability Load Balancing.

Non-stop Internet Data Centers
Progent's Data Center professionals can help you identify zero-downtime data centers that meet the specific requirements of your company. Fault tolerant Internet Data Centers are particularly appealing to small and mid-size businesses due to of their low cost and convenience compared to pursuing a do-it-yourself strategy. Trying to design an on-site data center that offers even a minimum degree of fault tolerance is financially prohibitive for most small organizations. Progent can help you reap all the benefits of non-stop colo centers by providing a full range of consulting and support services. To find out more, visit Non-stop Data Centers Expertise.

Fault Tolerant Inter-office Connectivity
Progent's inter-site connectivity consultants can help companies achieve non-stop interoffice connections by means of redundant networks with automatic failover. Progent's Cisco-certified CCIE network engineers can plan and deploy fault-tolerant Inter-office networks supported by non-stop EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide economical 24x7 interoffice networking. To learn more, go to Fault Tolerant Interoffice Connectivity.

Non-stop Internet Connectivity
Progent's Cisco-authorized IT engineers can show you how to build an affordable, fault tolerant Internet configuration architecture that can deliver 24x7 Internet access via a wide array of high availability Internet network technologies including fault tolerant BGP, transparent fail-over, and multiple ISPs. Progent offers CCIE consultants to show you how to utilize the latest technology for high availability Internet connectivity to create an affordable, fully redundant Internet network with automatic failover and other features to create non-stop Internet availability. To read more, go to Fault Tolerant Internet Access Architecture.

Backup and Recovery Technology Consulting Experts
Progent can provide economical remote access to IT engineers skilled in a broad array of products and services that provide solutions for protecting Microsoft Windows, Mac, and Linux/UNIX servers and desktops plus laptops and handhelds. Progent can provide help for leading backup products including Acronis, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect, Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can assist your company to design, upgrade, or troubleshoot backup/restore systems for a variety of architectures including on-premises, remote, cloud, or a mix. For details, go to Backup and Recovery Solutions Expertise.

Microsoft System Center Data Protection Manager Backup and Restore Consultants
Progent's certified Microsoft SCDPM engineers can help your company to create an effective business continuity plan, implement an affordable high-availability IT infrastructure, install a Microsoft SCDPM-powered recovery system, thoroughly test your system, train your IT staff or regular consultants how to manage Microsoft System Center Data Protection Manager, or provide extensive IT outsourcing services including remote housing of Microsoft System Center Data Protection Manager servers in Progent's secure data center facility. For more information, go to System Center Data Protection Manager Consulting.

Barracuda Backup Multi-site and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and mid-size businesses. A Barracuda Backup deployment can incorporate a purpose-built hardware appliance manufactured by Barracuda or a virtual appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup safeguards critical business data generated locally, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting support services to help you to plan, integrate, operate and debug a backup and disaster recovery system based on Barracuda technology. For more information, visit Barracuda Backup and disaster recovery consultants.

ProSight Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Hornetsecurity's Altaro VM Backup software offers small and mid-size organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud environments and also enables low-cost backup to Microsoft Azure storage. Altaro VM Backup includes high-end features like Immutable Cloud Storage for an extra layer of protection from ransomware. Progent is a certified Hornetsecurity Altaro partner and can provide a wide range of remote or on-premises consulting services to help you to plan, deploy, manage and troubleshoot a modern backup and disaster recovery system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup software. To learn more, go to Altaro VM Backup consulting.

Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services ECHO automates and monitors your backup processes and allow fast recovery of critical data, applications and VMs that have become unavailable or damaged as a result of hardware breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services ECHO can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images. Important data can be protected on the cloud, to a local device, or to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight DPS ECHO to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical data. Read more about ProSight DPS ECHO managed backup and recovery.

ProSight MSP360 Backup Services
Progent's data protection experts can assist you to create, implement and troubleshoot a backup/restore solution based on MSP360 technology. MSP360 enables file or image backup/restore for virtual machines and physical machines, works with all leading public clouds, and permits you to build a data protection ecosystem with a low Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight MSP360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to prevent data loss caused by user miscues, system glitches, malicious insiders, and malware attacks such as ransomware. To learn more, visit ProSight MSP360 Backup solutions.

Consulting for Double-Take Software for Data Backup/Restore
Double-Take Software publishes a family of tools intended to provide small and midsize companies a variety of cost-effective alternatives for replicating and recovering vital workloads including Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning experts have in-depth experience incorporating Double-Take products into small business IT systems to create an advanced level of fault tolerance and business continuity capability at an affordable cost. To learn more, see Consulting Services Double-Take Software for Backup.

Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft AI Cloud Partner and offers specialized application expertise for a wide variety of business software programs, Progent can help customers to arrive at complete information technology solutions that substantially enhance the business value of your information system. As a Registered Partner for Cisco, Progent offers the support of premier consultants and specialists with expertise in designing, deploying and maintaining infrastructure solutions built on Cisco technology. The breadth of Progent's technical experience and Progent's appreciation for the needs of small and midsize companies make Progent the ideal partner for creating and maintaining a cost-effective, dependable network.

How to Get in Touch with Progent's Experts for Business Continuity Solutions Support
To get in touch with Progent about professional assistance for business continuity solutions, call 1-800-993-9400 or refer to Contact Progent.