Workplace Recovery Support and Service

ProSight Data Protection Services - Altaro O365 Total Backup
Microsoft Office 365 offers rudimentary archiving but does not include native support for crucial data protection services like Exchange backups or long-term point-in-time data recovery for Teams, OneDrive or SharePoint. Altaro Office 365 Backup services provide a feature-rich solution for automatic backup and quick restoration of all your organization's Office 365 mailboxes, Teams Chats, SharePoint sites, and OneDrive files. Progent is a certified Altaro partner and offers ProSight Data Protection Services (DPS) O365 Total Backup to provide comprehensive management services for Altaro's Office 365 Backup platform. DPS O365 delivers an affordable backup-as-a-service (BaaS) solution that protects Office 365 components against data loss caused by human or system error, malicious activity, and cyber attacks such as ransomware.

Headline features of Altaro Office 365 Backup include:

• Office 365 mailbox backup: Back up Office 365 user and group mailboxes. You can choose to back up emails, attachments, calendars and contacts within any user's mailbox. You can restore complete user and group mailboxes or perform item-level restores. You can also send recovered data to a different mailbox, so you do not lose data that comes from a mailbox that no longer exists. In addition, you can export saved mailboxes or items to a PST file.
• SharePoint protection: Automatically back up files stored on SharePoint sites and restore files to a ZIP archive or back to a SharePoint Document Library.
• Teams backup: Back up Teams user and group Chats plus any attachments shared during Teams Chats, meetings, and team channel conversations. You can also back up recordings of Teams meetings and code snippets. You can recover complete Teams Chats for users and groups to an HTML file or to a new Team. You can choose specific user or group Team Chat conversations for selective recovery.
• OneDrive files backup: Back up files stored on a user's OneDrive Account and restore either to the OneDrive account or to a downloadable ZIP archive.
• Low recovery point objective: You can program backups of Microsoft 365 data to take place automatically as often as four times per day, achieving a low recovery point objective (RPO) to minimize potential data loss.
• Search and browse backups: Backups are searchable and browsable via a library of filters, allowing you to find data quickly and restore it easily.
• Comprehensive audits: Review a variety of activities like users enabling/disabling mailboxes, Teams, OneDrive, and SharePoint backups; their data browsing history; and their requests for data restoration. Audit data can be exported as needed.
• Advanced security: All backed up data can be secured through military-grade AES 256 bit encryption. Altaro Office 365 Backup also offers two-factor authentication (2FA) and supports granular access rights for users.
• Unlimited storage and point-in-time recovery: Microsoft Office 365 does not provide a way for Exchange Online customers to make backups, which can seriously impede recovery from ransomware. O365 OneDrive for Business and SharePoint Online limit point-in-time recoveries to a maximum of 30 days, which may not be compliant in certain regulated industries or with your own corporate policy. The Altaro Office 365 Backup license includes unlimited cloud storage and indefinite retention of point-in-time M365 backups.

How Progent Can Help You Benefit from Altaro Office 365
Progent can provide a variety of services to help you design, implement, tune and debug an M365 backup/restore solution powered by the Altaro Office 365 platform. Progent's Office 365 specialists can help you deploy and manage all the applications and services available with Office 365 by providing support that includes O365 Exchange integration, SharePoint expertise, and Microsoft Teams consulting.

Progent also offers business continuity/disaster recovery (BCDR) planning consulting to help smaller organizations prepare for potentially catastrophic threats to business-critical data such as ransomware, human error, hardware failure and natural disasters. Progent's GIAC-certified information assurance consultants can assess the security profile of your backup solution and can help you deploy the latest tools and follow industry best practices for operating safely in the modern threat landscape.

High Availability Technologies Provided by Progent's Experts
Progent's Microsoft and Cisco-certified consulting experts can help your company to build an efficient, non-stop network that resolves critical challenges covering a wide range of networking solutions and processes including:

Workplace Recovery Planning
Progent's disaster recovery engineers can help you design a workplace recovery plan in order to restore IT operations in the event of an information network catastrophe. Progent can assist you to develop a comprehensive disaster recovery strategy that includes scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, high-availability system solution that takes into account reliability issues involving a broad range of network technologies and processes. For more information, see Disaster Recovery Consulting Services.

CRISC-Certified IT Risk Management
The CRISC program was initiated by ISACA in 2010 to verify a consultant's ability to design, implement, and maintain IS control mechanisms to reduce network risk. Progent offers the services of a CRISC-certified consultant to assist your company to develop and execute a business continuity or disaster recovery plan that follows leading practices identified by CRISC and crafted to align with your company's risk tolerance, business goals, and IT budget. To find out more, visit CRISC-Premier IT risk control specialists.

Microsoft Windows Server 2019 Fault-tolerant Failover Clustering
Windows Server 2019 introduced important improvements in scale, performance, manageability, cybersecurity, app compatibility, Linux support, container networking, and hybrid combinations of on-premises and cloud resources. Headline new features of Windows Server 2019 include Windows Admin Center for unifying the management and monitoring of hybrid on-premises/cloud resources, System Insights for taking advantage of advance predictive analytics to control local networks, Windows Defender ATP Exploit Guard for host-intrusion prevention, container networking using Kubernetes, Cluster Sets for deploying and administering large high-availability scale-out clusters, and Storage Migration Service for simplifying the upgrade process from legacy versions of Windows Server. For more information, go to Windows Server 2019 Fault-tolerant Failover Clustering Support.

Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to design a DR solution based on Microsoft's most advanced Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using commodity hardware, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum arbitration point. For more information, visit Microsoft Server 2016 Disaster Recovery Help.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to orchestrate, automate and test a consistent process for restoring applications and services rapidly following a breakdown. SRM provides centrally controlled and automated recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for site recovery, upgrades and patches and can generate audit reports to verify full service recovery, validate Service Level Agreements and prove compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to assist you to plan, configure, test and administer a disaster recovery system powered by VMware Site Recovery Manager.

NetApp MetroCluster High Availability and Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering along with continual replication to provide fast, zero RPO disaster recovery between sites that are up to 300km apart from each other. Progent can provide online or on-premises access to a certified NetApp MetroCluster consultant who can assist you to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that meets your functional needs and budget. Progent can make sure you follow leading practices for installing your MetroCluster solution by providing help with tasks like assigning disk pools and shelf IDs, determining plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and testing your disaster recovery solution to show adherence with industry standards and regulatory mandates.

High Availability Load Balancing
Progent offers fault tolerant load balancing consulting covering system load balancing, load balanced programs, network infrastructure routing, and content delivery technology including Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting expertise include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS. For details, see High Availability Load Balancing.

High-Availability Data Centers
Progent's Data Center engineers can show you how to select fault-tolerant data centers that match the particular requirements of your company. Fault tolerant colocation sites are particularly attractive to small and mid-size companies because of their affordability and simplified logistics in comparison to taking a do-it-yourself approach. Trying to create an on-site data center with even a basic level of fault tolerance is too costly for the majority of small organizations. Progent is ready to help you reap all the benefits of 24x7 colo sites by offering a full range of consulting and support services. For details, see Fault Tolerant Data Centers Solutions.

Fault Tolerant Branch Office Networking
Progent’s branch office connectivity professionals can help businesses achieve non-stop interoffice connectivity via redundant networks with transparent failover. Progent’s Cisco-certified CCIE network engineers can design and deploy fault-tolerant Inter-office connections supported by fault tolerant EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide affordable non-stop interoffice connectivity. For more information, visit 24x7 Interoffice Connectivity.

24x7 Internet Connections
Progent's Cisco-authorized IT professionals can help you build an affordable, high availability Internet connection architecture that can deliver non-stop Internet connectivity through a broad array of fault tolerant Internet network solutions including non-stop BGP, transparent fail-over, and redundant ISPs. Progent offers CCIE engineers to show you how to utilize the most up-to-date technology for high availability Internet access to create a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to create non-stop Internet availability. For more information, go to 24x7 Internet Access Solutions.

Backup and Restore Solutions Consulting
Progent offers economical online support from engineers with expertise in a wide range of utilities and technologies that deliver solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and workstations plus laptops and smartphones. Progent offers consulting support for leading backup platforms including Acronis, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, MozyPro, Retrospect, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent's consultants can help you to design, upgrade, or maintain data backup systems for a variety of topologies such as local, edge to datacenter, cloud, or a mix. To read more, visit Backup and Recovery Technology Expertise.

System Center Data Protection Manager Data Recovery Consulting
Progent's certified System Center Data Protection Manager support professionals can help your company to create a practical workplace recovery plan, implement an affordable fault-tolerante IT architecture, deploy a Microsoft SCDPM-based recovery system, thoroughly test your system, train your IT staff or local consultants how to maintain SCDPM, or provide complete information technology outsourcing services including remote housing of SCDPM machines in Progent's secure data center. To find out more, go to System Center Data Protection Manager Consulting Services.

Barracuda Backup Cloud and Offsite Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built hardware storage device built by Barracuda or a virtual appliance with comparable features but which utilizes your existing storage hardware. Barracuda Backup protects vital company data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting services to help your business to design, integrate, manage and troubleshoot a backup and disaster recovery system based on Barracuda technology. For more information, go to Barracuda Backup and disaster recovery consultants.

ProSight DPS Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup software offers small and mid-size businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Progent is an Altaro partner and offers a broad range of online or on-premises services to help you to plan, deploy, manage and debug a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup. To read more, go to Altaro VM Backup consulting services.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO offer small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight DPS ECHO automates and monitors your backup activities and enable rapid restoration of vital data, apps and virtual machines that have become lost or damaged as a result of hardware breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services ECHO can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR consultants can provide advanced expertise to configure ProSight DPS ECHO to to comply with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, whenever necessary, can assist you to restore your critical data. Read more about ProSight DPS ECHO managed backup and recovery.

ProSight DPS 360 Backup Solutions
Progent's data protection experts can help you to design, deploy and debug a backup/restore plan based on MSP360 software. MSP360 offers file/folder or image backup/recovery for virtual machines and physical computers, supports all popular public clouds, and allows businesses to create a backup solution with a minimum Recovery Time Objective and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to protect against data loss caused by user miscues, computer errors, ill-intentioned users, and malware assaults like ransomware. To find out more, visit ProSight Data Protection Services 360 Backup solutions.

Consulting for Double-Take Software for Backup
Double-Take publishes a selection of tools intended to deliver small companies a range of cost-effective alternatives for replicating and recovering business-critical workloads such as Microsoft Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning consultants have in-depth experience incorporating Double-Take Software products into small business IT systems to achieve an advanced state of fault tolerance and business continuity readiness at a budget-friendly cost. To read more, see Consulting for Double-Take Software for Data Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Certified Partner and offers high-level application support for a wide variety of small business applications, Progent can help clients to arrive at complete IT solutions that substantially enhance the productivity of your network. As a Registered Partner with Cisco, Progent can provide the support of premier consultants and specialists with expertise in architecting, installing and maintaining infrastructure environments built on Cisco products. The breadth of Progent's technical know-how and Progent's familiarity with the needs of small companies make Progent a great resource for building and running an affordable, fault-tolerant information system.

How You Can Contact Progent's Engineers for Business Continuity Planning Help
To ask Progent about consulting support for disaster recovery solutions, call 1-800-993-9400 or see Contact Progent.