Cloud Solutions
ProSight Data Protection Services:
Hornetsecurity Altaro 365 Total Backup Managed Services
ProSight Data Protection Services: Hornetsecurity/Altaro 365 Total Backup
Microsoft 365 offers rudimentary archiving capabilities but fails to provide integrated support for crucial backup/recovery services like Exchange Online backups or long-term point-in-time recovery for Microsoft Teams, OneDrive, or SharePoint Online. Hornetsecurity's 365 Total Backup services provide an advanced platform for hands-free backup and fast recovery of all your organization's Exchange 365 mailboxes, Teams Chats and attachments, SharePoint files, OneDrive files, and files on Windows endpoints. Progent is an authorized Hornetsecurity partner and has designed ProSight Data Protection Services 365 Total Backup to provide comprehensive deployment and management expertise for Hornetsecurity's 365 Total Backup platform. DPS 365 Total Backup delivers a low-cost managed services package that guards Microsoft 365 deployments against data loss or corruption caused by user or system error, malicious insiders, and cyber attacks like ransomware.
Marquee capabilities of 365 Total Backup include:
- Microsoft 365 mailbox backup: Back up Microsoft 365 user and group mailboxes. You can choose to back up emails, attachments, calendars and contacts within any mailbox. You can restore entire user and group mailboxes or specify item-level recoveries. You can also send restored objects to another mailbox, so you do not lose data that originates from a mailbox that no longer exists. In addition, you can send saved mailboxes or individual items to a PST file.
- SharePoint protection: Transparently back up information stored on SharePoint sites and recover files either to a downloadable ZIP archive or back to a SharePoint document library.
- Microsoft Teams backup: Back up Microsoft Teams user and group chats as well as the attachments shared during Teams Chats, meetings, and team channel conversations. You can also back up recordings of Teams meetings and code snippets. You can restore complete Teams Chats for individuals and groups to an HTML file or to a new Team. You can pick specified individual or group Team Chat threads for selective restoration.
- Microsoft OneDrive files backup: Back up files residing on an individual's OneDrive account and restore either to the OneDrive account or to a downloadable ZIP archive.
365 Total Backup can recover to a selection of file-type options that include PST, HTML, and ZIP - Windows endpoint backup and policies: Policy-based, granular file backup for Windows endpoints. Set up rules for entire groups of Windows laptops and desktops by creating policies for backup folders, cloud-based storage, frequency, and retention duration.
- Granular recovery point objective (RPO): You can schedule backups of Microsoft 365 data to occur as often as four times per day, allowing a small recovery point objective (RPO) window to reduce potential data loss.
- Search and Browse backups: Backups are searchable and browsable via a library of filters, allowing you to find backed-up data rapidly and restore it easily.
- Comprehensive audits: Review a variety of events like users turning on and disabling protection for mailboxes, Teams, OneDrive, and SharePoint; their data browsing activity; and their requests for recovery. Audit records can be exported as required.
- Enterprise-class security: All copied information can be secured via the 256-Bit AES Advanced Encryption Standard. 365 Total Backup also offers two-factor authentication and permits granular access policies for invidual users.
- Unlimited storage and point-in-time recovery: Microsoft 365 does not include full-featured backup/restore for Exchange Online customers. This can seriously obstruct restoration from ransomware or other disastrous scenarios. Microsoft 365 OneDrive for Business and SharePoint Online limit point-in-time recoveries to at most 30 days, which may not be compliant in certain regulated industries or with your own corporate standards. The 365 Total Backup license offers unlimited storage of point-in-time Microsoft 365 backups.
To view a datasheet about the major capabilities of ProSight DPS 365 Total Backup Services, click:
Progent's ProSight 365 Total Backup Services Datasheet. (PDF - 319 KB)
How Progent Can Assist Your Business to Get the Most from Hornetsecurity/Altaro 365 Total Backup
Progent is a Microsoft Gold Partner and can provide a range of services to help you to design, deploy, tune and debug an M365 data protection environment based on the Hornetsecurity/Altaro 365 Total Backup platform. Progent's M365 experts can help your business to set up and manage each of the apps and services available with Microsoft 365 by providing support that includes Microsoft 365 Exchange integration consulting, SharePoint integration support, and Microsoft Teams integration consultants.
Progent also can provide business continuity/disaster recovery (BCDR) planning expertise to help assist your company to utilize 365 Total Backup to protect your mission-critical data and enable you to resume your vital services rapidly in the event of a catastrophe. Progent's GIAC information assurance (IA) experts can gauge the cybersecurity posture of your data protection system and can assist your company to deploy the latest technology and follow industry best practices for working safely in the current threat landscape.
Fault Tolerant Solutions Offered by Progent
Progent's Microsoft and Cisco support professionals can help you to design an efficient, high-availability information network that resolves key challenges encompassing a broad range of infrastructure solutions and operations such as:
Disaster Recovery Planning
Progent's business continuity planning consultants can help you design a business continuity strategy in order to restore network functionality in the event of an IT network disaster. Progent can assist you to create a complete disaster recovery plan that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified engineers can also show you how to build an affordable, high-availability system architecture that addresses availability issues covering a broad array of infrastructure technologies and processes. For details, visit Disaster Recovery Consulting.
CRISC-Premier Network Risk Management
The CRISC program was established by ISACA to verify a consultant's ability to plan, implement, and support IS control mechanisms to mitigate risk. Progent offers the services of a CRISC-certified engineer to help your company to develop and execute a workplace continuity or disaster recovery plan that follows leading practices promoted by CRISC and geared to match your organization's risk appetite, business goals, and IT budget. To learn more, go to CRISC-Certified IT risk control experts.
Microsoft Server 2019 High Availability Failover Clustering
Microsoft Windows Server 2019 incorporated important improvements in capacity, performance, management, security and compliance, application compatibility, Linux support, container networking, and hybrid combinations of on-premises and cloud-hosted resources. Headline enhancements of Windows Server 2019 include Windows Admin Center for centralizing the management of hybrid local/cloud-hosted resources, System Insights for utilizing advance predictive intelligence to control on-premises networks, Windows Defender ATP (Advanced Threat Protection) Exploit Guard for host-intrusion defense, container orchestration with Kubernetes, Cluster Sets technology for building and administering large high-availability scale-out clusters, and Storage Migration Service for streamlining the upgrade process from legacy versions of Windows Server. For more information, visit Windows Server 2019 High Availability Failover Clustering Support.
Microsoft Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to design a DR solution based on Microsoft's most advanced Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using low-cost hardware, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, economical deployment of a stretch cluster quorum arbitration point. To read more, see Microsoft Windows Server 2016 Disaster Recovery Support.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and test a consistent workflow for recovering services quickly following an outage. SRM supports centrally managed and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and fixes and can produce audit reports to confirm complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to help your organization to design, configure, test and administer a disaster recovery solution based on VMware SRM.
NetApp MetroCluster High Availability and Disaster Recovery Platform
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering with continual replication to deliver rapid, zero RPO disaster recovery between datacenters located up to 185 miles apart. Progent offers access to a NetApp MetroCluster consultant who can help your business to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that meets your functional requirements and budget. Progent can make sure you follow leading practices for installing your MetroCluster solution by providing help with tasks such as assigning shelf IDs, determining plexes layout, setting up volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker mechanism, designing a configuration replication network, and testing your disaster recovery solution to show adherence with industry standards and government mandates.
High Availability Load Balancing
Progent offers fault tolerant load balancing consulting covering system load balancing, load balanced programs, LAN/WAN backbone routing, and content delivery technology such as Cisco Content Engine. Fault tolerant load balancing solutions for which Progent offers consulting expertise include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP. To read more, see Non-stop Load Balancing.
Non-stop Data Centers
Progent's Data Center engineers can show you how to select fault-tolerant data centers that match the particular requirements of your business. High availability off-site data centers are especially appealing to small and mid-size businesses because of their low cost and simplified logistics compared to pursuing a do-it-yourself strategy. Trying to build an in-house data center with even a minimum degree of fault tolerance is too costly for typical small organizations. Progent can help you reap all the benefits of high-availability colo sites by offering a complete array of engineering and maintenance services. To find out more, see High-Availability Colocation Consulting.
High-Availability Inter-office Connectivity
Progent's inter-site connection consultants can help organizations achieve fault tolerant interoffice connectivity through fully redundant system architectures with transparent failover. Progent's Cisco-premier CCIE engineers can plan and implement fault-tolerant Inter-office networks supported by non-stop EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over offers affordable 24x7 interoffice networking. For more information, visit High-Availability Inter-office Networking.
24x7 Internet Connections
Progent's Cisco-certified network engineers can show you how to build an economical, high availability Internet configuration architecture that can achieve 24x7 Internet access via a broad range of high availability Internet network solutions including fault tolerant BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert consultants to help you apply the most up-to-date techniques for 24x7 Internet access to implement a cost-effective, fully redundant Internet network with automatic failover and other capabilities to deliver fault tolerant Internet availability. To find out more, go to Non-stop Internet Connectivity Architecture.
Backup and Restore Solutions Consulting Experts
Progent offers economical remote support from engineers with expertise in a broad range of utilities and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and smartphones. Progent offers consulting support for leading backup products including Acronis Backup and Recovery, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, MozyPro, Retrospect, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can help your company to install, enhance, or troubleshoot backup systems for a range of environments such as local, remote, cloud-based, or a mix. To read more, go to Backup and Recovery Solutions Consulting Services.
Microsoft System Center Data Protection Manager (SCDPM) Backup and Restore Consultants
Progent's expert System Center Data Protection Manager consultants can help you to develop a practical business continuity strategy, implement a cost-effective high-availability network infrastructure, install a Microsoft System Center Data Protection Manager-powered backup and recovery solution, comprehensively validate your DPM system, educate your administrative staff or regular consultants how to maintain Microsoft SCDPM, or provide extensive information technology outsourcing services including off-site housing of virtual or physical SCDPM machines in Progent's data center. For details, see Microsoft SCDPM Consulting Services.
Barracuda Backup On-premises and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can include a custom-designed hardware storage device built by Barracuda or a virtual appliance with similar functionality but which utilizes your own storage infrastructure. Barracuda Backup safeguards vital company data produced locally, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting support services to assist your business to design, configure, manage and troubleshoot a backup and disaster recovery solution built on Barracuda technology. For details, go to Barracuda Backup and disaster recovery consulting and management.
ProSight DPS Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup offers small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup includes high-end features such as Immutable Cloud Storage for an extra layer of protection from ransomware. Progent is a certified Altaro partner and can provide a broad range of remote or onsite services to assist you to design, deploy, manage and troubleshoot a modern backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup. To learn more, go to Altaro VM Backup consulting.
Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO offer small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services ECHO automates your backup processes and allow rapid restoration of vital data, apps and VMs that have become lost or corrupted as a result of hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services ECHO can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can deliver advanced expertise to configure ProSight DPS ECHO to to comply with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, when necessary, can assist you to recover your critical information. Read more about ProSight DPS ECHO managed cloud backup and recovery.
ProSight Data Protection Services 360 Backup Services
Progent can help you to create, deploy and debug a backup solution built around MSP360 technology. MSP360 offers file or image backup/recovery for VMs and physical machines, works with all popular public clouds, and allows businesses to build a data protection solution with a low Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to protect against data loss resulting from human mistakes, system errors, ill-intentioned insiders, and malware attacks such as ransomware. To read more, visit ProSight Data Protection Services 360 Backup solutions.
Consulting Services Double-Take Software for Data Backup
Double-Take Software offers a family of products designed to deliver small businesses a range of cost-effective solutions for backing up and restoring vital workloads such as Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent's business continuity planning experts have in-depth experience incorporating Double-Take technology into small company information networks to achieve an advanced level of availability and disaster recovery readiness at a budget-friendly cost. For details, see Consulting for Double-Take Solutions for Backup.
Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Certified Partner and offers professional application expertise for a wide variety of small business software programs, Progent can assist clients to find comprehensive information technology solutions that substantially enhance the business value of your network. As a Registered Partner with Cisco, Progent can provide the services of certified engineers and specialists with expertise in architecting, implementing and troubleshooting networking environments based on Cisco products. The depth and breadth of Progent's IT experience and Progent's sensitivity to the requirements of small and midsize companies make Progent a great resource for creating and running an affordable, high-availability information system.
How You Can Get in Touch with Progent's Experts for Disaster Recovery Solutions Support
If you wish to ask Progent about professional help for workplace recovery solutions, call
An index of content::
Exchange 2007 to Exchange 2010 Upgrade Consulting
Consultant Services Exchange Migration
Progent offers expert help for each phase of your Exchange Server 2010 migration with services that include end-to-end project management services, site analysis, project planning, specification of all new software licenses and equipment required, suggested sourcing, system verification at client site or at Progent's testing facility, managing temporary coexistence of Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the previous servers, and training for client's IT staff and users.
Services Documentation Technology Consulting Services
Onsite Technical Support Service Database
Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all delivered services. Unlike some freelance consultants or local service firms who offer minimal documentation or details of services done, every service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support documentation sent by each staff member to each customer. The practice of documenting and organizing service records results in more effective service and eliminates a variety of common problems such as when a service client is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.
Windows 10 Configuration Consultant
Windows 10 Management Configuration
Progent's Windows consulting experts can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an older release of Windows. Remote and onsite evaluation and upgrade services for Microsoft Windows 10 provided by Progent include ROI estimates, project management, application compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile management, telecommuter connectivity, data and identity security, automated deployment and administration, infrastructure design, Wi-Fi support, disaster recovery planning, custom training for network management personnel and end users, and post-migration technical help.
Multiple cloud management Consulting Services
Hybrid cloud solutions Consultants
Progent can assist your IT team to plan and manage hybrid environments that can include Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid architectures that combine physical IT assets as well as one or more cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a variety of cloud integration services such as Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has two decades of background providing advanced consulting expertise online, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Microsoft Experts Exchange 2016 Mailbox migration Technical Support Services
Exchange 2016 Mailbox migration Integration Services
Progent can assist your business in all facets of your upgrade to Microsoft Exchange 2016 including designing HA system topology for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing for high-availability CAS services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Top Ranked Onsite Technical Support Cisco Content Engine Network Module for Content Delivery
Specialists Microsoft Windows Server 2003 Network Load Balancing Manager
Progent provides high availability load balancing consulting covering system load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching technology such as F5 Networks 3DNS. High availability load balancing providers for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS.
ProSight Duo MFA Network Consultants
Zero Trust Cybersecurity Technical Support
Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo supports single-tap identity confirmation on iOS, Android, and other personal devices.
Project Reports Engineer
Microsoft Certified Partner Coding Project Web App
Progent's Microsoft-certified engineers offer advanced expertise in implementing, operating and debugging any edition of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can deliver a broad range of affordable remote support services following proven best practices to help organizations of all sizes to get all the benefits of this powerful project management solution. Support services offered by Progent include system design, software configuration and upgrades, setting up safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training classes.
Duo Multi-factor Authentication Engineer
Identity Authentication Consultants
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Google Android, and other personal devices.
Les Kent has a 35-year track record of successful network integration, business administration, marketing, and operations. He has demonstrated a knack for developing elegant IT solutions while working as a system designer, application developer, project manager, implementation expert, and problem solver for small companies, new ventures, and major enterprises.
prime infrastructure Network Engineer
Support Wave 2 wireless controller
Cisco's Catalyst family of Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the provisioning and control of wireless APs, tuning Wi-Fi throughput by limiting the effect of radio frequency congestion, enhancing wireless uptime with rapid failover, and hardening security by detecting cyber threats and analyzing network traffic based on user class and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's latest wireless controller solutions.
Top Aironet Access Point Management Support and Integration
Aironet Outdoor Wi-Fi Access Point Technical Support
Progent's Cisco CCIE-certified wireless network consultants can provide online or on-premises integration and troubleshooting services to assist your organization to design, implement, upgrade, optimize, manage and debug Aironet Wi-Fi access point environments of any scale or architecture. Progent's Cisco wireless controller consultants can also assist you to integrate your wireless environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is simple to administer and expand. Progent also can provide affordable wireless site surveys to help you to determine the most appropriate selection, location and setup of Aironet wireless access points to accommodate your specific office layout, building structure, and anticipated workloads.
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