Cloud Solutions

ProSight Data Protection Services (DPS): Hornetsecurity/Altaro 365 Total Backup
Microsoft 365 comes with rudimentary archiving but fails to include native capability for critical backup/recovery services such as Exchange Online backups or extended point-in-time recovery for Teams, OneDrive, or SharePoint Online. Hornetsecurity's 365 Total Backup services, previously branded Altaro Office 365 Backup, provide a modern platform for hands-free backup and rapid restoration of all your company's Exchange 365 mailboxes, Teams Chats and attachments, SharePoint document libraries, OneDrive files, and content on Windows-powered laptops and desktops. Progent is an authorized Hornetsecurity/Altaro partner and offers ProSight Data Protection Services 365 Total Backup to deliver end-to-end configuration and management expertise for Hornetsecurity's 365 Total Backup platform. DPS 365 Total Backup offers a low-cost backup-as-a-service (BaaS) package that protects Microsoft 365 deployments against data loss caused by user or system error, malicious users, and malware such as ransomware.

Key features of 365 Total Backup include:

• Microsoft 365 mailbox protection: Back up Microsoft 365 user and group mailboxes. You can choose to back up emails, file attachments, calendars and contacts from any mailbox. You can recover entire individual and group mailboxes or perform item-level recoveries. You also have the option to send recovered objects to a different mailbox, so you avoid losing data that comes from a mailbox that no longer exists. Also, you can export recovered mailboxes or items to a personal storage table (PST) file.
• SharePoint backup: Automatically back up information residing on SharePoint sites and recover files to a ZIP archive or back to a SharePoint document library.
• Teams backup: Back up Microsoft Teams user and group chats plus any attachments shared during Teams Chats, meetings, and team channel discussions. You can also protect recordings of Teams meetings and code snippets. You can restore entire Teams Chats for users and groups to an HTML file or to a new Team. You can choose specified user or group Team Chat conversations for selective recovery.
• Microsoft OneDrive storage backup: Back up files stored on an individual's OneDrive account and restore either to the OneDrive account or to a downloadable ZIP archive.
  
  365 Total Backup can restore to a selection of file-type alternatives that include PST, HTML, and ZIP
• Windows endpoint backup policies: Policy-based, granular file backup for Windows endpoints. Set up rules for entire groups of Windows-powered laptops and desktops by creating policies for backup folders, cloud storage, frequency, and retention duration.
• Low recovery point objective (RPO): You can schedule backups of Microsoft 365 data to occur as often as four times per day, enabling a short recovery point objective (RPO) interval to minimize worst-case data loss.
• Searchable and browsable backups: Backups are searchable and browsable via a library of filters, allowing you to find protected data rapidly and restore it easily.
• Comprehensive auditing: Review a selection of activities such as individuals turning on and disabling protection for mailboxes, Teams, OneDrive, and SharePoint; their data browsing activity; and their requests for recovery. Audit data can be exported as required.
• Enterprise-class security: All copied data can be secured using the 256-Bit AES Advanced Encryption Standard. 365 Total Backup also offers two-factor authentication and permits granular access rights for invidual users.
• Unlimited storage and point-in-time restore: Microsoft 365 does not provide advanced backup/recovery for Exchange Online customers. This can severly complicate restoration from ransomware or other disastrous scenarios. Microsoft 365 OneDrive for Business and SharePoint Online limit point-in-time recoveries to a maximum of 30 days, which may not be compliant in various industries or with your company's standards. The 365 Total Backup license allows for indefinite storage of point-in-time Microsoft 365 backups.

How Progent Can Help Your Business to Get the Most from Hornetsecurity/Altaro 365 Total Backup
Progent is a certified Microsoft Gold Partner and offers a range of services to help your business to plan, deploy, tune and troubleshoot a Microsoft 365 data protection solution based on Hornetsecurity/Altaro 365 Total Backup. Progent's Microsoft 365 consultants can help your organization to set up and manage all the applications and services offered with Microsoft 365 by delivering support such as Microsoft 365 Exchange integration consulting, SharePoint Online programming support, and Teams integration consulting.

Progent also can provide business continuity/disaster recovery preparedness consulting to assist assist your business to use 365 Total Backup to safeguard your mission-critical data and allow you to resume your core services rapidly in the event of a calamity. Progent's GIAC information assurance specialists can assess the cybersecurity profile of your data protection system and can help your business to implement the latest technology and adhere to industry best practices for working securely in the modern threat landscape.

High Availability Technologies Offered by Progent
Progent's certified engineers can help your company to design an affordable, non-stop information network that resolves major challenges covering a wide array of networking solutions and operations including:

Business Continuity Planning
Progent's disaster recovery planning professionals can help you design a disaster recovery strategy so you can resume network operations in case of an information system disaster. Progent can assist you to define a comprehensive disaster recovery plan that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, fault-tolerant network solution that takes into account reliability issues involving a broad range of infrastructure technologies and processes. To find out more, see Business Continuity Expertise.

CRISC-Certified IT Risk Control
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to verify a consultant's ability to design, implement, and support IS controls to reduce risk. Progent can provide the expertise of a CRISC-certified engineer to assist you to create and execute a business continuity or disaster recovery strategy that follows industry best practices identified by CRISC and crafted to align with your company's risk tolerance, business goals, and budgetary guidelines. To read more, visit CRISC-Premier IT risk management specialists.

Microsoft Server 2019 High Availability Failover Clustering
Windows Server 2019 introduced significant improvements in capacity, throughput, management, cybersecurity, app compatibility, Linux co-existence, container networking, and hybrid combinations of local and cloud resources. Top enhancements of Microsoft Windows Server 2019 include Windows Admin Center for unifying the management of hybrid local/cloud-hosted resources, System Insights for taking advantage of advance predictive analytics to control local environments, Windows Defender ATP (Advanced Threat Protection) Exploit Guard for host-intrusion prevention, container networking with Kubernetes, Cluster Sets for deploying and managing large non-stop scale-out clusters, and Microsoft's Storage Migration Service for simplifying the migration from outdated releases of Windows Server. For details, see Microsoft Server 2019 High Availability Failover Clustering Expertise.

Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery experts can help you to design a disaster recovery system based on Microsoft's cloud-tested Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using industry-standard equipment, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical creation of a failover cluster quorum arbitration point. For more information, go to Microsoft Server 2016 Disaster Recovery and Business Continuity Consulting.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to orchestrate, automate and verify a consistent process for restoring applications and services quickly after an outage. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also supports transparent testing for disaster recovery, upgrades and fixes and can generate audit reports to verify full service recovery, validate SLAs and prove compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to design, configure, test and maintain a DR system powered by VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Technology
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with replication to provide fast, zero data loss disaster recovery (DR) between sites located up to 185 miles away from one another. Progent can provide access to a NetApp MetroCluster expert who can assist your business to plan, deploy, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that meets your functional requirements and IT budget. Progent can ensure you follow best practices for installing your MetroCluster environment by delivering guidance with tasks like assigning disk pools, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and verifying your disaster recovery solution to prove compliance with industry standards and regulatory mandates.

Fault Tolerant Load Balancing
Progent provides fault tolerant load balancing consulting covering system load balancing, load balanced programs, LAN/WAN infrastructure routing, and content dispatching technology including F5 Networks 3DNS. Fault tolerant load balancing solutions for which Progent offers consulting expertise include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS. To read more, visit Non-stop Load Balancing.

Fault Tolerant Internet Data Centers
Progent's Data Center engineers can show you how to find high availability data centers that match the specific requirements of your company. High availability off-site data centers are particularly appealing to small and mid-size organizations due to of their affordability and simplified logistics in comparison to taking a do-it-yourself approach. Attempting to build an in-house data center that offers even a basic degree of fault tolerance is too costly for typical small organizations. Progent is ready to help you get all the benefits of 24x7 data centers by offering a full range of engineering and support services. For details, go to Non-stop Data Centers Solutions.

Non-stop Branch Office Connectivity
Progent's inter-site network infrastructure consultants can help companies create non-stop branch office connectivity through redundant system architectures with automatic failover. Progent's Cisco-certified CCIE network engineers can design and implement ultra-reliable Inter-office connections supported by zero-downtime EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over offers economical non-stop interoffice networking. For details, see 24x7 Interoffice Networking.

Fault Tolerant Internet Connectivity
Progent's Cisco-authorized IT professionals can help you build an affordable, fault tolerant Internet configuration architecture that can deliver 24x7 Internet connectivity via a broad array of high availability Internet network technologies including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent can provide CCIE professionals to show you how to utilize the most advanced techniques for 24x7 Internet connectivity to create an economical, completely redundant Internet network with automatic failover and other features to deliver fault tolerant Internet access. For details, go to High Availability Internet Access Solutions.

Backup and Restore Technology Consultants
Progent offers affordable online support from consultants with expertise in a wide array of utilities and technologies that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops as well as notebooks and handhelds. Progent offers expertise for leading data protection products such as Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Software, MozyPro, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent can help your company to implement, enhance, or troubleshoot data backup systems for a variety of topologies such as on-premises, remote, cloud, or hybrid. For details, go to Backup and Restore Technology Consulting.

System Center Data Protection Manager (SCDPM) Data Recovery Consulting
Progent's certified Microsoft SCDPM support professionals can help you to develop a practical business continuity plan, implement an affordable high-availability network infrastructure, configure a System Center Data Protection Manager-powered backup and restore system, comprehensively test your DPM system, educate your IT staff or regular service providers how to manage Microsoft System Center Data Protection Manager, or provide extensive IT outsourcing services including remote hosting of Microsoft System Center Data Protection Manager machines in Progent's secure data center facility. To find out more, see Microsoft SCDPM Consulting.

Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup deployment can include a custom-designed physical appliance manufactured by Barracuda or a software-based appliance with similar features but which uses your existing storage hardware. Barracuda Backup safeguards critical company data generated on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting support services to help your business to plan, configure, operate and troubleshoot a BDR system based on Barracuda Backup. For additional information, see Barracuda Backup and disaster recovery consultants.

ProSight Data Protection Services Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup provides small businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud environments and also enables low-cost backup to Microsoft Azure storage. Progent is a certified Altaro partner and offers a wide range of online or on-premises services to help you to design, install, optimize and debug a comprehensive backup/restore system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup. For details, see Altaro VM Backup consulting services.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services ECHO automates and monitors your backup processes and enable rapid restoration of vital data, applications and VMs that have become unavailable or damaged as a result of hardware breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS ECHO can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight Data Protection Services ECHO to to comply with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, when needed, can help you to restore your critical information. Find out more about ProSight DPS ECHO managed cloud backup and recovery.

ProSight DPS 360 Backup Solutions
Progent can assist you to design, implement and troubleshoot a backup/restore solution built around MSP360 technology. MSP360 enables file/folder or image-based backup/recovery for VMs and physical machines, works with all leading public clouds, and permits you to build a data protection ecosystem with a minimum Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to prevent data loss caused by human miscues, system glitches, ill-intentioned users, and external attacks such as ransomware. To read more, visit ProSight Data Protection Services 360 Backup solutions.

Consulting for Double-Take Software for Backup/Restore
Double-Take Software offers a family of products intended to deliver small and midsize businesses a variety of affordable solutions for replicating and restoring vital workloads including Microsoft Exchange, SQL, RIM Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have in-depth backgrounds integrating Double-Take technology into small business information networks to achieve an advanced level of availability and business continuity capability at a budget-friendly cost. To find out more, visit Consulting Services Double-Take Solutions for Data Backup.

Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Partner and offers professional application support for a wide range of small business applications, Progent is able to assist customers to arrive at efficient IT solutions that substantially enhance the productivity of your IT network. As a Registered Partner for Cisco, Progent can provide the expertise of premier engineers and specialists with experience in architecting, implementing and supporting networking environments based on Cisco technology. The extent of Progent's IT experience and Progent's appreciation for the needs of small and midsize businesses make Progent a great partner for building and running a cost-effective, fault-tolerant information system.

How to Contact Progent's Experts for Disaster Recovery Solutions Help
To contact Progent about technical assistance for workplace recovery planning, phone 1-800-993-9400 or see Contact Progent.