Cloud Integration and Management Consulting

ProSight Data Protection Services (DPS): Hornetsecurity/Altaro 365 Total Backup
Microsoft 365 offers basic archiving but fails to provide integrated capability for crucial data protection services like Exchange Online backups or long-term point-in-time recovery for Microsoft Teams, Microsoft OneDrive, or SharePoint. Hornetsecurity's 365 Total Backup services provide a feature-rich platform for automatic backup and fast restoration of all your organization's Microsoft 365 mailboxes, Microsoft Teams Chats, SharePoint sites, OneDrive storage, and files on Windows endpoints. Progent is a certified Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services 365 Total Backup to deliver comprehensive deployment and management expertise for Hornetsecurity's 365 Total Backup platform. DPS 365 Total Backup offers a low-cost backup-as-a-service solution that protects Microsoft 365 deployments against data loss resulting from user or system error, malicious insiders, and malware like ransomware.

Headline capabilities of 365 Total Backup include:

• Microsoft 365 mailbox backup: Back up Microsoft 365 individual and group mailboxes. You can choose to back up emails, file attachments, calendars and contacts from any user's mailbox. You can recover complete individual and group mailboxes or perform item-level recoveries. You also have the option to direct recovered objects to a different mailbox, so you do not lose data that comes from a mailbox that has been turned off. Also, you can export saved mailboxes or individual items to a personal storage table (PST) file.
• SharePoint protection: Transparently back up information residing on SharePoint sites and recover files to a ZIP archive or to a SharePoint document library.
• Microsoft Teams backup: Back up Microsoft Teams user and group chats as well as any attachments shared during Teams Chats, meetings, and channel conversations. You can also back up recordings of meetings and code snippets. You can restore entire Teams Chats for individuals and groups to an HTML file or to a new Team. You can choose specific individual or group Team Chat threads for selective recovery.
• OneDrive storage backup: Back up files residing on an individual's OneDrive storage account and recover either to the OneDrive account or to a downloadable ZIP archive.
  
  365 Total Backup can restore to a variety of file-type options that include PST, HTML, and ZIP
• Windows endpoint backup and policies: Policy-driven, file-level backup for Windows endpoints. Define rules for whole groups of Windows laptops and desktops by establishing policies for backup folders, cloud storage, frequency, and retention time.
• Low recovery point objective (RPO): You can automate backups of Microsoft 365 data to take place as often as four times daily, achieving a small recovery point objective interval to minimize potential data loss.
• Searchable and browsable backups: Backups are searchable and browsable via a selection of filters, allowing you to locate backed-up data quickly and recover it accurately.
• In-depth auditing: Review a variety of activities such as individuals activating and turning off backups for mailboxes, Microsoft Teams, OneDrive, and SharePoint; their data browsing activity; and their requests for data recovery. Audit results can be exported as needed.
• Military-grade security: All backed up data can be secured via the 256-Bit AES encryption standard. 365 Total Backup also offers two-factor authentication (2FA) and permits granular access rights for invidual users.
• Unlimited storage and point-in-time recovery: Microsoft 365 does not provide full-featured backup/restore for Exchange Online subscribers. This can seriously obstruct recovery from ransomware attacks or other disastrous events. Microsoft 365 OneDrive for Business and SharePoint Online cap point-in-time restores to a maximum of 30 days, which may not be compliant in certain industries or with your own corporate guidelines. The 365 Total Backup license offers indefinite retention of point-in-time Microsoft 365 backups.

How Progent Can Help You to Benefit from Hornetsecurity/Altaro 365 Total Backup
Progent is a certified Microsoft Gold Partner and can provide a variety of expert services to assist your business to design, deploy, tune and troubleshoot an M365 data protection environment powered by Hornetsecurity/Altaro 365 Total Backup. Progent's Microsoft 365 specialists can assist your organization to deploy and manage each of the applications and services available with Microsoft 365 by providing support that includes M365 Exchange integration consulting, SharePoint programming support, and Microsoft Teams planning and migration consulting.

Progent also offers business continuity/disaster recovery preparedness expertise to assist assist your business to use 365 Total Backup to protect your critical data and enable you to resume your core operations rapidly in case of a catastrophe. Progent's GIAC-certified information assurance (IA) consultants can evaluate the cybersecurity profile of your backup system and can assist your business to implement advanced technology and adhere to industry best practices for working securely in the current threat landscape.

High Availability Technologies Offered by Progent
Progent's Microsoft and Cisco-certified consulting experts can assist you to design a sensible, high-availability system that addresses critical issues encompassing a wide range of infrastructure technologies and operations including:

Workplace Recovery Planning
Progent's disaster recovery planning consultants can help you design a business continuity strategy so you can resume IT functionality in case of an IT system disaster. Progent can help you to create a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized professionals can also help you build an affordable, non-stop system architecture that addresses availability issues involving a wide array of infrastructure technologies and processes. For details, visit Workplace Recovery Consulting.

CRISC-Premier IT Risk Control
The CRISC program was established by ISACA to validate an IT professional's ability to design, implement, and support information system controls to reduce network risk. Progent offers the expertise of a CRISC-certified engineer to help your company to develop and carry out a business continuity plan based on leading practices promoted by CRISC and crafted to align with your organization's risk appetite, business objectives, and budgetary guidelines. To learn more, see CRISC-Premier network risk management specialists.

Microsoft Server 2019 Fault-tolerant Failover Clustering
Windows Server 2019 introduced important enhancements in capacity, performance, management, security and compliance, application compatibility, Linux support, Kubernetes technology, and hybrid combinations of local and cloud assets. Headline new features of Microsoft Windows Server 2019 include Windows Admin Center for unifying the management and monitoring of hybrid on-premises/cloud-hosted resources, System Insights for taking advantage of modern predictive analytics to control on-premises environments, Windows Defender ATP Exploit Guard for host-intrusion defense, container orchestration with Kubernetes, Cluster Sets for creating and managing massive high-availability scale-out clusters, and Storage Migration Service for streamlining the migration from outdated releases of Windows Server. For details, see Microsoft Server 2019 Fault-tolerant Failover Clustering Help.

Microsoft Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to design a disaster recovery solution based on Microsoft's latest Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using low-cost hardware, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum witness. To learn more, go to Microsoft Windows Server 2016 Disaster Recovery and Business Continuity Expertise.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and verify a consistent workflow for recovering services rapidly after an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, upgrades and patches and can produce reports to verify complete service restoration, validate SLAs and demonstrate compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to help you to design, deploy, test and maintain a disaster recovery solution powered by VMware SRM.

NetApp MetroCluster High Availability and Disaster Recovery Software
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with continual replication to provide fast, zero data loss disaster recovery (DR) between sites that are as far as 185 miles apart from each other. Progent can provide online or on-premises access to a NetApp MetroCluster consultant who can assist your business to plan, deploy, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster solution by providing guidance with tasks like assigning disk pools and shelf IDs, determining aggregate and plexes layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster DR system to verify adherence with industry standards and regulatory mandates.

Fault Tolerant Load Balancing
Progent offers high availability load balancing consulting covering system load balancing, load balanced programs, network infrastructure routing, and content dispatching technology including Cisco Content Engine. High availability load balancing solutions for which Progent can provide consulting expertise include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks 3-DNS. For details, visit High Availability Load Balancing.

Zero Downtime Data Centers
Progent's Data Center engineers can help you identify fault-tolerant data centers that match the particular requirements of your business. Fault tolerant colocation sites are especially appealing to small and mid-size businesses due to of their low cost and convenience compared to pursuing a do-it-yourself approach. Attempting to design an in-house data center with even a basic level of fault tolerance is financially prohibitive for typical small companies. Progent is ready to show you how to reap all the benefits of high-availability colo sites by offering a complete array of engineering and support services. For details, visit Fault Tolerant Colocation Consulting.

Non-stop Branch Office Networking
Progent's multi-site network infrastructure consultants can help businesses achieve fault tolerant inter-site connections through fully redundant networks featuring automatic failover. Progent's Cisco-premier CCIE engineers can design and deploy fault-tolerant Inter-office connections based on non-stop EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connections and automatic fail-over offers economical 24x7 interoffice networking. For more information, see High-Availability Inter-office Networking.

Non-stop Internet Access
Progent's Cisco-certified network engineers can help you design an economical, high availability Internet connection architecture that can deliver non-stop Internet access through a wide array of fault tolerant Internet access solutions including high availability BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to help you apply the most advanced technology for fault tolerant Internet connectivity to implement an affordable, completely redundant Internet interface with automatic failover and other features to deliver fault tolerant Internet access. For more information, see Fault Tolerant Internet Access Solutions.

Backup and Restore Technology Consulting and Support Services
Progent offers economical online access to consultants with expertise in a broad range of products and technologies that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux servers and desktops as well as laptops and smartphones. Progent can provide consulting support for leading data protection products including Acronis, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can assist your company to install, enhance, or maintain data backup solutions for a variety of topologies such as on-premises, edge to datacenter, cloud-based, or hybrid. For more information, visit Backup and Restore Solutions Expertise.

Microsoft System Center Data Protection Manager Backup and Recovery Consulting
Progent's expert Microsoft System Center Data Protection Manager support professionals can assist your company to create a practical workplace recovery strategy, design an affordable fault-tolerante network infrastructure, deploy a Microsoft SCDPM-based backup and restore system, comprehensively test your system, train your administrative personnel or regular service providers how to maintain Microsoft SCDPM, or provide extensive IT outsourcing including off-site hosting of System Center Data Protection Manager servers in Progent's secure data center. To read more, visit Microsoft System Center Data Protection Manager Consulting.

Barracuda Backup Cloud and Offsite Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup deployment can incorporate a custom-designed hardware storage device built by Barracuda or a software-based appliance with comparable features but which utilizes your own storage infrastructure. Barracuda Backup safeguards critical business data produced locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting services to help your business to design, configure, manage and repair a BDR solution built on Barracuda Backup. For additional information, visit Barracuda Backup and disaster recovery consulting.

ProSight Data Protection Services Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software provides small and mid-size organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted architectures and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup includes high-end features such as Immutable Cloud Storage for enhanced recoverability from ransomware. Progent is a Hornetsecurity Altaro partner and offers a wide range of remote or onsite consulting services to assist you to plan, deploy, manage and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup software. To read more, go to Altaro VM Backup consulting services.

Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS ECHO automates your backup activities and allow rapid recovery of critical files, applications and virtual machines that have become unavailable or damaged as a result of component breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS ECHO can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's cloud backup specialists can provide world-class support to configure ProSight Data Protection Services ECHO to to comply with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, when necessary, can help you to recover your critical information. Find out more about ProSight DPS ECHO managed cloud backup and recovery.

ProSight Data Protection Services 360 Backup Solutions
Progent's data protection experts can assist your company to create, deploy and troubleshoot a backup/restore solution based on MSP360 software. MSP360 offers file or image-based backup/restore for VMs and physical machines, supports all popular public clouds, and permits businesses to create a data protection ecosystem with a minimum Recovery Time Objective (RTO) and a defined RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup system to prevent data loss caused by human mistakes, computer errors, malicious users, and malware assaults like ransomware. For more information, go to ProSight Data Protection Services 360 Backup solutions.

Consulting Services Double-Take Solutions for Data Backup/Restore
Double-Take Software offers a family of products intended to provide small companies a range of affordable alternatives for replicating and restoring business-critical workloads such as Exchange, SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning experts have extensive backgrounds incorporating Double-Take products into small company IT networks to create a high state of availability and business continuity capability at a budget-friendly price. To find out more, see Consulting Services Double-Take Software for Data Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Since Progent is a Microsoft Certified Partner and offers high-level application consulting for a wide range of business applications, Progent can help clients to arrive at comprehensive IT solutions that substantially enhance the business value of your IT network. As a Registered Partner with Cisco, Progent can provide the expertise of premier consultants and specialists with experience in architecting, installing and maintaining infrastructure environments built on Cisco products. The breadth of Progent's IT know-how and Progent's appreciation for the needs of small and midsize businesses make Progent the perfect resource for creating and maintaining a cost-effective, high-availability information system.

How to Contact Progent's Experts for Business Continuity Planning Help
If you wish to ask Progent about engineering support for disaster recovery solutions, call 1-800-993-9400 or refer to Contact Progent.