Disaster Recovery Support and Service

ProSight Data Protection Services - Altaro VM Backup: Hyper-V and VMware Virtual Server Backup
Hornetsecurity Altaro VM Backup is a managed service designed to provide small and mid-size businesses with a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Hornetsecurity Altaro VM Backup can be used for local, offsite, multi-site, and cloud-based environments and also supports cost-effective cloud backup to a Microsoft Azure Block Blob storage account.

Top features of VM Backup include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as low as five minutes for reducing your exposure to data loss, military-grade encryption, granular restore options for entire virtual machines or for individual files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and VMware vCenter, and the ability to leverage Microsoft Volume Shadow Copy Service (VSS) technology to back up live virtual machines without downtime.

Progent is a certified Altaro partner and can provide a broad range of services to help you plan, deploy, optimize and troubleshoot a backup/restore solution based on the Altaro VM Backup platform. Progent also offers ProSight Data Protection Services Altaro VM Backup as a managed service to provide end-to-end monitoring and management of your backup ecosystem. Progent's Hyper-V consultants and VMware experts can help you design and manage virtual machine deployments that utilize on-premises or offsite VMs or that use a hybrid architecture that incorporates both local and cloud-based resources. In addition, Progent offers disaster recovery/business continuity (DRBC) planning consulting to help organizations protect business-critical data and services from potentially catastrophic threats such as ransomware, human error, hardware failure, fire, and natural disasters.

Key Features of Altaro VM Backup
Altaro VM Backup is designed to handle the backup/restore requirements of most small businesses and combines simplicity of operation with a rich feature set that includes capabilities typically found only in enterprise-grade platforms. VM Backup protects the most widely used versions of Hyper-V and VMware and supports popular backup media:

Altaro VM Backup includes powerful features in three crucial areas of data protection: backup/replication, restoration/disaster recovery, plus management and reporting.

Backup and Replication
Altaro VM Backup offers fast, efficient, and secure backup for data protection and archiving plus offsite replication for disaster recovery. Major backup and replication features include:

• Ransomware Protection leveraging Immutable Cloud Storage: Immutability allows tamper-proof data while under the defined immutable policy so that backup data cannot be erased, modified, or deleted by any user (including administrators or root users) for a specified duration. This adds an extra level of security and recoverability in the event of a successful ransomware attack.
• Augmented In-Line Deduplication: In-line variable block size deduplication sends only changed data to the backup device or site, conserving bandwidth, reducing storage requirements, and improving performance.
• Continuous Data Protection (CDP): Rather than run daily backups, you can reduce backup intervals to as short as five minutes to lower your Recovery Point Objective (RPO).
• Concurrency: You can back up multiple virtual machines simultaneously, which makes it possible to conduct backup operations during shorter off-hour time windows when more bandwidth is available and network performance is less critical.
• Live/Hot Backup: Integration with Microsoft Volume Shadow Copy Service allows you to back up virtual machines without incurring downtime.
• Cluster Shared Volumes & VMware vCenter: The ability to back up virtual machines running in a Hyper-V Failover Cluster (with or without cluster shared volumes) or in a VMware vCenter environment supports larger deployments.
• Offsite Replication: To facilitate disaster recovery, you can set up the Altaro Offsite Server tool on an external server for storing a copy of your backups at a different location.
• Flexible Scheduling and Retention Policies: You can set different backup schedules and retention policies for individual VMs.
  
  Backup scheduling and retention options for Altaro are easy to configure, review and update

• Application Consistent Backups: Altaro VM Backup can use Microsoft Volume Shadow Copy Service (VSS) and all VSS Writers running inside the protected VM when making a backup. Applications like Microsoft SQL and Exchange will be aware the backup has happened and automatically run the relevant maintenance tasks such as truncating transaction logs.
• Military-Grade Encryption: Prior to saving your data to a backup device, you have the option of encrypting it using 256-Bit AES Encryption.
• Virtual Disk Exclude: You can select which Virtual Disks to include or exclude in your VM backups.
• Grandfather-Father-Son Archiving (GFS): In addition to your continuous and daily backups, you can set up a special backup schedule to create and archive a new backup version every week, month and year.
• Cloud Backup to Azure: Altaro supports backup to an Azure Block Blob storage account, which is the most affordable storage option available on the Azure cloud.
  
  Altaro lets you back up VMs that are hosted on-premises, offsite or in the cloud

• Cloud Backup to Amazon S3 and Wasabi: Altaro supports seamless native backup to Amazon S3 and Wasabi. No additional resources running in the cloud are required to provide backup storage.
• Back up to multiple offsite locations: For enterprise-class resilience, you can take copies of VMs to multiple offsite locations including multiple clouds such as Azure and Amazon S3.

• Restore as Clone: You can restore a VM backup to a new location with a new name, allowing the cloned VM to run side by side with the original VM. This avoids the need to overwrite live VMs.
• Restore to Different Host: You can restore a VM backup to a different host. The VM will be restored to a new location on the new host and will be given a new name.
• Boot from Backup: You can instantly boot any VM version directly from the backup location either for verification purposes or to achieve a significant reduction in RTO (Recovery Time Objectives) in a disaster recovery scenario.
• File Level Restore: You can quickly restore individual files and folders from any VM backup.
• WAN-Optimized Replication: You can make continuous copies of your VMs to a remote site and switch immediately to the copy site in the event that a disaster takes out your primary VMs. This can significantly shrink your recovery time objective (RTO) and get you back in business quickly.
• Microsoft Exchange Item Level Restore: You can restore individual emails from within the Exchange Mailbox database.
  
  Altaro VM Backup allows you to restore individual emails from an Exchange Mailbox

• Restore Different Versions: You can restore from multiple points in time rather than being limited to the latest backup.
• Sandbox Restores and Verification: This features lets you schedule or manually launch test drills to confirm the integrity of your backup data. You can verify backup folders without attaching the VM to your Hyper-V or VMware Host, or you can run a complete test restore to a clone and ensure that the restored VM can boot.
• Backup Health Monitor: Backup storage integrity can be monitored proactively and repaired automatically as part of the next backup process.

Download ProSight Altaro VM Backup Services Datasheet
To view or download a datasheet describing the key features of ProSight Altaro VM Backup Services, click:
Progent's ProSight Hornetsecurity Altaro VM Backup Services Datasheet. (PDF - 310 KB)

How Progent Can Help You Benefit from Hornetsecurity Altaro VM Backup
Progent's Microsoft-certified Windows Server Hyper-V consultants and VMware-certified vSphere and vCenter consultants can help you plan, deploy and manage a backup/restore solution based on Altaro VM Backup. Progent's Exchange consultants can help you integrate Altaro VM Backup with your Exchange environment, and Progent's Azure hybrid cloud consulting specialists can show you how to use your Azure Block Blob storage account with Altaro to protect your VM backups.

Progent's business continuity consultants can show you how Altaro VM Backup's replication features and offsite backup capability can help safeguard your mission-critical data and enable you to resume your core services quickly in case of a catastrophic event. Essential and frequently overlooked requirements for effective disaster preparedness include ongoing verification, testing, and optimization of system restoration. In the event of a disaster such as a ransomware attack, these drills can spell the difference between a short period of downtime and an existential threat to a business. Progent can assist you to design a program for regularly validating, testing, and enhancing your recovery procedures so you can keep your backup solution current and minimize the damage of a catastrophic incident.

Progent's GIAC-certified information assurance consultants can assess the security profile of your backup solution and can help you deploy the latest tools and follow industry best practices for operating safely in the modern threat landscape.

Fault Tolerant Solutions Supported by Progent's Consultants
Progent's Microsoft and Cisco-certified consultants can help your company to implement a cost-effective, zero-downtime IT architecture that resolves key problems encompassing a wide range of networking technologies and operations such as:

Disaster Recovery Planning
Progent's business continuity planning consultants can show you how to design a disaster recovery strategy that will allow you to resume network operations in case of an information system catastrophe. Progent can assist you to develop a complete disaster recovery strategy that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified engineers can also show you how to build an affordable, high-availability network architecture that addresses reliability issues covering a wide range of network technologies and procedures. To find out more, see Workplace Recovery Consulting and Support Services.

CRISC-Premier IT Risk Control
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to validate an IT professional's skills to plan, implement, and maintain information system control mechanisms to mitigate network risk. Progent offers the services of a CRISC-certified consultant to assist your company to create and carry out a workplace continuity or disaster recovery strategy that follows industry best practices promoted by CRISC and crafted to match your company's risk appetite, business goals, and budgetary guidelines. For more information, see CRISC-Certified IT risk management experts.

Microsoft Windows Server 2019 High Availability Failover Clustering
Windows Server 2019 incorporated important improvements in scale, performance, manageability, security and compliance, application compatibility, Linux support, container technology, and hybrid combinations of local and cloud assets. Top new features of Microsoft Windows Server 2019 are Windows Admin Center for unifying the management of hybrid on-premises/cloud-hosted deployments, System Insights for utilizing modern predictive analytics to control on-premises environments, Windows Defender ATP (Advanced Threat Protection) Exploit Guard for host-intrusion prevention, container networking using Kubernetes, Cluster Sets for deploying and managing large high-availability scale-out clusters, and Microsoft's Storage Migration Service for simplifying the migration from outdated editions of Windows Server. For details, see Microsoft Server 2019 Fault-tolerant Failover Clustering Expertise.

Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery experts can assist you to plan and deploy a DR solution based on Microsoft's latest Failover Clustering tools including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using low-cost equipment, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, economical creation of a stretch cluster quorum witness. To learn more, see Microsoft Windows Server 2016 Disaster Recovery and Business Continuity Expertise.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and test a repeatable process for restoring applications and services quickly after an outage. SRM provides centrally controlled and automated disaster recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also enables non-intrusive testing for disaster recovery, updates and patches and can produce audit reports to verify full service restoration, validate SLAs and prove DR compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to help you to plan, configure, test and manage a DR system based on VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters that are as far as 300km away from one another. Progent offers access to a certified NetApp MetroCluster consultant who can assist you to plan, deploy, administer, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that meets your technical needs and IT budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by delivering guidance with tasks like assigning disk pools, determining plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a configuration replication network, and testing your disaster recovery system to verify adherence with information assurance standards and government requirements.

Network Load Balancing
Progent offers fault tolerant load balancing consulting covering system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery technology including Cisco Content Engine. Non-stop load balancing products for which Progent can provide consulting services include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP. For details, go to High Availability Load Balancing.

High-Availability Colocation
Progent's Data Center engineers can show you how to select high availability data centers that match the particular needs of your business. High availability co-location sites are particularly appealing to small and mid-size companies due to of their low cost and simplified logistics compared to taking a do-it-yourself strategy. Trying to create an on-site data center with even a basic level of fault tolerance is financially prohibitive for typical small organizations. Progent can show you how to get all the benefits of 24x7 colocation centers by providing a full array of consulting and maintenance services. For details, see Non-stop Colocation Solutions.

Fault Tolerant Interoffice Connectivity
Progent's inter-site network infrastructure professionals can help companies achieve fault tolerant inter-site connectivity through fully redundant system architectures with transparent failover. Progent's Cisco-premier CCIE engineers can plan and implement fault-tolerant Inter-office connections supported by zero-downtime EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over can provide affordable non-stop interoffice connectivity. To learn more, visit High-Availability Inter-office Connectivity.

Fault Tolerant Internet Connectivity
Progent's Cisco-authorized IT engineers can show you how to build an affordable, high availability Internet connection architecture that can achieve 24x7 Internet access through a broad array of fault tolerant Internet access technologies including non-stop BGP, automatic fail-over, and multiple ISPs. Progent can provide Cisco Certified Internetwork Expert consultants to help you apply the most up-to-date technology for high availability Internet connectivity to build a cost-effective, fully redundant Internet network with automatic failover and other capabilities to deliver non-stop Internet availability. For details, go to Non-stop Internet Connectivity Solutions.

Backup and Restore Solutions Consulting Services
Progent can provide affordable online support from consultants with expertise in a broad range of utilities and services that provide solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as laptops and smartphones. Progent can provide consulting support for all major data protection products such as Acronis, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, MozyPro, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can help your company to install, upgrade, or maintain backup/restore solutions for a variety of topologies including local, edge to datacenter, cloud-based, or a mix. For details, see Backup and Recovery Technology Consulting and Support Services.

Microsoft System Center Data Protection Manager (SCDPM) Backup and Recovery Consulting Experts
Progent's certified Microsoft System Center Data Protection Manager consultants can assist you to create an effective business continuity strategy, design a cost-effective fault-tolerante IT architecture, configure a Microsoft System Center Data Protection Manager-based recovery system, comprehensively validate your DPM system, train your administrative personnel or regular service providers how to maintain System Center Data Protection Manager, or provide complete IT support outsourcing such as remote housing of System Center Data Protection Manager machines in Progent's secure data center. To find out more, visit System Center Data Protection Manager Consulting Services.

Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can include a custom-designed physical storage device manufactured by Barracuda or a virtual appliance with comparable functionality but which utilizes your existing storage infrastructure. Barracuda Backup safeguards critical business data produced locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting services to help your business to design, integrate, operate and troubleshoot a BDR system built on Barracuda technology. For additional information, see Barracuda Backup and disaster recovery consulting.

ProSight Data Protection Services 365 Total Backup Services for Microsoft 365
Microsoft 365 offers simple archiving but does not have native support for crucial data protection capabilities such as Exchange Online backups or greater than 30-day point-in-time data recovery for OneDrive or SharePoint. Hornetsecurity's 365 Total Backup delivers a feature-rich platform for automatic backup and quick recovery of all your company's M365 mail, Teams Chats, SharePoint sites, OneDrive data, and content on Windows desktops and laptops. Progent is a certified Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services 365 Total Backup to deliver comprehensive managed services for Hornetsecurity's 365 Total Backup product. ProSight Data Protection Services 365 Total Backup provides a low-cost backup-as-a-service (BaaS) solution that protects M365 apps against data loss or corruption resulting from user or system error, malicious corruption, and malware attacks like ransomware. To read more, see ProSight Data Protection Services 365 Total Backup solutions for Microsoft 365.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery. Available at a low monthly cost, ProSight DPS ECHO automates and monitors your backup processes and enable fast restoration of critical files, applications and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS ECHO can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced support to configure ProSight DPS ECHO to be compliant with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, when necessary, can assist you to restore your business-critical data. Learn more about ProSight DPS ECHO managed backup.

ProSight Data Protection Services 360 Backup Services
Progent can assist you to create, implement and debug a backup/restore plan based on MSP360 software. MSP360 enables file/folder or image backup/recovery for virtual machines and physical machines, works with all leading public clouds, and allows businesses to create a backup solution with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to prevent data loss resulting from user mistakes, system glitches, ill-intentioned users, and malware assaults such as ransomware. To find out more, go to ProSight Data Protection Services 360 Backup solutions.

Consulting for Double-Take Software for Data Backup and Recovery
Double-Take offers a selection of products designed to deliver small businesses a range of affordable alternatives for backing up and recovering business-critical workloads including Exchange Server, Microsoft SQL Server, Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning experts have extensive backgrounds incorporating Double-Take products into small company IT systems to achieve an advanced state of availability and business continuity readiness at an affordable price. To find out more, see Consulting Services Double-Take Solutions for Backup.

Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Certified Partner and provides specialized application consulting for a wide range of small business software programs, Progent can help customers to find efficient IT solutions that substantially enhance the productivity of your information system. As a Registered Partner with Cisco, Progent offers the services of certified consultants and specialists with expertise in designing, deploying and maintaining infrastructure solutions based on Cisco products. The depth and breadth of Progent's IT experience and Progent's familiarity with the requirements of small companies make Progent a great resource for creating and maintaining a cost-effective, dependable network.

How to Access Progent's Engineers for Disaster Recovery Planning Help
If you wish to get in touch with Progent about engineering help for disaster recovery solutions, phone 1-800-993-9400 or see Contact Progent.