Business Continuity Support and Service

ProSight Data Protection Services - Altaro VM Backup: Hyper-V and VMware Virtual Server Backup
Hornetsecurity Altaro VM Backup is a managed service designed to provide small and mid-size businesses with a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Hornetsecurity Altaro VM Backup can be used for local, offsite, multi-site, and cloud-based environments and also supports cost-effective cloud backup to a Microsoft Azure Block Blob storage account.

Top features of Altaro VM Backup include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as low as five minutes for reducing your exposure to data loss, military-grade encryption, granular restore options for entire virtual machines or for individual files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and VMware vCenter, and the ability to leverage Microsoft Volume Shadow Copy Service (VSS) technology to back up live virtual machines without downtime.

Progent is a certified Altaro partner and can provide a broad range of services to help you plan, deploy, optimize and troubleshoot a backup/restore solution based on the Altaro VM Backup platform. Progent also offers ProSight Data Protection Services Altaro VM Backup as a managed service to provide end-to-end monitoring and management of your backup ecosystem. Progent's Hyper-V consultants and VMware experts can help you design and manage virtual machine deployments that utilize on-premises or offsite VMs or that use a hybrid architecture that incorporates both local and cloud-based resources. In addition, Progent offers disaster recovery/business continuity (DRBC) planning consulting to help organizations protect business-critical data and services from potentially catastrophic threats such as ransomware, human error, hardware failure, fire, and natural disasters.

Key Features of Altaro VM Backup
Altaro VM Backup is designed to handle the backup/restore requirements of most small businesses and combines simplicity of operation with a rich feature set that includes capabilities typically found only in enterprise-grade platforms. Altaro protects the most widely used versions of Hyper-V and VMware and supports popular backup media:

Altaro VM Backup includes powerful features in three crucial areas of data protection: backup/replication, restoration/disaster recovery, plus management and reporting.

Backup and Replication
Altaro VM Backup offers fast, efficient, and secure backup for data protection and archiving plus offsite replication for disaster recovery. Major backup and replication features include:

• Ransomware Protection leveraging Immutable Cloud Storage: Immutability allows tamper-proof data while under the defined immutable policy so that backup data cannot be modified by any user (including administrators or root users). This adds an extra level of security and recoverability in the event of a successful ransomware attack.
• Augmented In-Line Deduplication: In-line variable block size deduplication sends only changed data to the backup device or site, conserving bandwidth, reducing storage requirements, and improving performance.
• Continuous Data Protection (CDP): Rather than run daily backups, you can reduce backup intervals to as short as five minutes to lower your Recovery Point Objective (RPO).
• Concurrency: You can back up multiple virtual machines simultaneously, which makes it possible to conduct backup operations during shorter off-hour time windows when more bandwidth is available and network performance is less critical.
• Live/Hot Backup: Integration with Microsoft Volume Shadow Copy Service allows you to back up virtual machines without incurring downtime.
• Cluster Shared Volumes & VMware vCenter: The ability to back up virtual machines running in a Hyper-V Failover Cluster (with or without cluster shared volumes) or in a VMware vCenter environment supports larger deployments.
• Offsite Replication: To facilitate disaster recovery, you can set up the Altaro Offsite Server tool on an external server for storing a copy of your backups at a different location.
• Flexible Scheduling and Retention Policies: You can set different backup schedules and retention policies for individual VMs.
  
  Backup scheduling and retention options for Altaro are easy to configure, review and update

• Application Consistent Backups: Altaro VM Backup can use Microsoft Volume Shadow Copy Service (VSS) and all VSS Writers running inside the protected VM when making a backup. Applications like Microsoft SQL and Exchange will be aware the backup has happened and automatically run the relevant maintenance tasks such as truncating transaction logs.
• Military-Grade Encryption: Prior to saving your data to a backup device, you have the option of encrypting it using 256-Bit AES Encryption.
• Virtual Disk Exclude: You can select which Virtual Disks to include or exclude in your VM backups.
• Grandfather-Father-Son Archiving (GFS): In addition to your continuous and daily backups, you can set up a special backup schedule to create and archive a new backup version every week, month and year.
• Cloud Backup to Azure: Altaro supports backup to an Azure Block Blob storage account, which is the most affordable storage option available on the Azure cloud.
  
  Altaro lets you back up VMs that are hosted on-premises, offsite or in the cloud

• Cloud Backup to Amazon S3 and Wasabi: Altaro supports seamless native backup to Amazon S3 and Wasabi. No additional resources running in the cloud are required to provide backup storage.
• Back up to multiple offsite locations: For enterprise-class resilience, you can take copies of VMs to multiple offsite locations including multiple clouds such as Azure and Amazon S3.

• Restore as Clone: You can restore a VM backup to a new location with a new name, allowing the cloned VM to run side by side with the original VM. This avoids the need to overwrite live VMs.
• Restore to Different Host: You can restore a VM backup to a different host. The VM will be restored to a new location on the new host and will be given a new name.
• Boot from Backup: You can instantly boot any VM version directly from the backup location either for verification purposes or to achieve a significant reduction in RTO (Recovery Time Objectives) in a disaster recovery scenario.
• File Level Restore: You can quickly restore individual files and folders from any VM backup.
• WAN-Optimized Replication: You can make continuous copies of your VMs to a remote site and switch immediately to the copy site in the event that a disaster takes out your primary VMs. This can significantly shrink your recovery time objective (RTO) and get you back in business quickly.
• Microsoft Exchange Item Level Restore: You can restore individual emails from within the Exchange Mailbox database.
  
  Altaro VM Backup allows you to restore individual emails from an Exchange Mailbox

• Restore Different Versions: You can restore from multiple points in time rather than being limited to the latest backup.
• Sandbox Restores and Verification: This features lets you schedule or manually launch test drills to confirm the integrity of your backup data. You can verify backup folders without attaching the VM to your Hyper-V or VMware Host, or you can run a complete test restore to a clone and ensure that the restored VM can boot.
• Backup Health Monitor: Backup storage integrity can be monitored proactively and repaired automatically as part of the next backup process.

Download ProSight Altaro VM Backup Services Datasheet
To view or download a datasheet describing the key features of ProSight Altaro VM Backup Services, click:
Progent's ProSight Hornetsecurity Altaro VM Backup Services Datasheet. (PDF - 310 KB)

How Progent Can Help You Benefit from Hornetsecurity Altaro VM Backup
Progent's Microsoft-certified Windows Server Hyper-V consultants and VMware-certified vSphere and vCenter consultants can help you plan, deploy and manage a backup/restore solution based on Altaro VM Backup. Progent's Exchange consultants can help you integrate Altaro VM Backup with your Exchange environment, and Progent's Azure hybrid cloud consulting specialists can show you how to use your Azure Block Blob storage account with Altaro to protect your VM backups.

Progent's business continuity consultants can show you how Altaro VM Backup's replication features and offsite backup capability can help safeguard your mission-critical data and enable you to resume your core services quickly in case of a catastrophic event. Essential and frequently overlooked requirements for effective disaster preparedness include ongoing verification, testing, and optimization of system restoration. In the event of a disaster such as a ransomware attack, these drills can spell the difference between a short period of downtime and an existential threat to a business. Progent can assist you to design a program for regularly validating, testing, and enhancing your recovery procedures so you can keep your backup solution current and minimize the damage of a catastrophic incident.

Progent's GIAC-certified information assurance consultants can assess the security profile of your backup solution and can help you deploy the latest tools and follow industry best practices for operating safely in the modern threat landscape.

Fault Tolerant Solutions Supported by Progent's Consultants
Progent's Microsoft and Cisco-certified consulting experts can help you to implement an affordable, fault-tolerant network that resolves major issues covering a wide array of infrastructure solutions and processes including:

Workplace Recovery Planning
Progent's disaster recovery planning engineers can show you how to design a disaster recovery strategy in order to restore network functionality in case of an IT system catastrophe. Progent can help you to create a complete disaster recovery strategy that includes scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, fault-tolerant system solution that takes into account availability issues covering a broad array of infrastructure technologies and procedures. To learn more, go to Business Continuity Consulting and Support Services.

CRISC-Certified Network Risk Mitigation
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify an IT professional's skills to design, deploy, and support IS controls to reduce network risk. Progent can provide the expertise of a CRISC-certified consultant to help your company to create and execute a business continuity or disaster recovery strategy based on industry best practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines. For more information, visit CRISC-Certified IT risk management specialists.

Microsoft Windows Server 2019 High Availability Failover Clustering
Microsoft Windows Server 2019 introduced important improvements in scale, throughput, management, cybersecurity, app compatibility, Linux co-existence, Kubernetes networking, and hybrid combinations of local and cloud-hosted assets. Top new features of Windows Server 2019 are Windows Admin Center for centralizing the management of hybrid on-premises/cloud deployments, System Insights for taking advantage of modern predictive analytics to manage on-premises networks, Windows Defender ATP Exploit Guard for host-intrusion defense, container orchestration with Kubernetes, Cluster Sets technology for building and administering large non-stop scale-out clusters, and Storage Migration Service for simplifying the migration from outdated releases of Windows Server. For details, visit Windows Server 2019 Fault-tolerant Failover Clustering Support.

Microsoft Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery consultants can help your organization to plan and deploy a DR solution based on Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using industry-standard equipment, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, economical creation of a stretch cluster quorum witness. For details, go to Windows Server 2016 Disaster Recovery and Business Continuity Help.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you orchestrate, automate and verify a consistent process for recovering services rapidly after an outage. SRM supports centrally managed and automated disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. SRM also allows non-disruptive testing for disaster recovery, updates and patches and can produce audit reports to confirm complete service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist you to design, configure, test and manage a disaster recovery solution based on VMware SRM.

NetApp MetroCluster High Availability and Disaster Recovery Platform
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering along with replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters located as far as 300km away from one another. Progent can provide access to a certified NetApp MetroCluster consultant who can help your business to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that meets your technical needs and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster environment by delivering help with procedures like assigning disk pools, arranging plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery system to show adherence with information assurance standards and regulatory mandates.

Fault Tolerant Load Balancing
Progent provides high availability load balancing consulting covering system load balancing, load balanced programs, network backbone routing, and content dispatching technology such as Cisco Content Engine. Fault tolerant load balancing solutions for which Progent can provide consulting expertise include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks BIG-IP. For details, visit High Availability Load Balancing.

Fault Tolerant Internet Data Centers
Progent's Data Center professionals can help you select zero-downtime data centers that meet the specific requirements of your company. Fault tolerant Internet Data Centers are especially appealing to small and mid-size companies because of their affordability and simplified logistics in comparison to pursuing a do-it-yourself strategy. Trying to create an in-house data center with even a basic level of fault tolerance is too expensive for most small companies. Progent can show you how to reap all the benefits of non-stop colocation facilities by providing a full array of consulting and maintenance services. To find out more, visit Non-stop Internet Data Centers Consulting.

Fault Tolerant Inter-office Networking
Progent's multi-site connection professionals can help organizations create non-stop branch office connections via redundant networks with transparent failover. Progent's Cisco-premier CCIE engineers can plan and implement fault-tolerant Inter-office connections based on fault tolerant EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide economical 24x7 interoffice networking. To learn more, see Non-stop Interoffice Connectivity.

Non-stop Internet Connectivity
Progent's Cisco-certified network consultants can help you build an affordable, high availability Internet configuration architecture that can deliver 24x7 Internet connectivity through a wide array of high availability Internet access solutions including fault tolerant BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide CCIE professionals to help you apply the latest technology for 24x7 Internet access to implement a cost-effective, completely redundant Internet network with automatic failover and other features to deliver zero-downtime Internet availability. For more information, see Non-stop Internet Connectivity Architecture.

Backup and Restore Solutions Consulting Experts
Progent offers affordable remote support from IT engineers with expertise in a wide array of products and services that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux servers and desktops as well as laptops and smartphones. Progent offers expertise for all major data protection products including Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and FLARs. Progent can assist your company to install, enhance, or maintain backup/restore solutions for a variety of environments including on-premises, remote, cloud, or hybrid. For details, go to Backup and Restore Solutions Expertise.

Microsoft System Center Data Protection Manager (SCDPM) Backup and Restore Consultants
Progent's certified Microsoft System Center Data Protection Manager engineers can assist you to create a practical workplace recovery strategy, design an affordable fault-tolerante network infrastructure, install a Microsoft System Center Data Protection Manager-based backup and recovery solution, comprehensively test your system, train your administrative staff or local service providers how to manage SCDPM, or provide extensive IT support outsourcing including remote housing of Microsoft System Center Data Protection Manager servers in Progent's secure data center facility. To find out more, visit System Center Data Protection Manager (SCDPM) Consulting.

Barracuda Backup On-premises and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can include a purpose-built hardware storage device built by Barracuda or a software-based appliance with similar features but which uses your own storage infrastructure. Barracuda Backup protects critical company data produced on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting support services to assist you to plan, configure, manage and troubleshoot a backup and disaster recovery solution built on Barracuda technology. For more information, go to Barracuda Backup and disaster recovery consulting and management.

ProSight Data Protection Services 365 Total Backup Services for Microsoft 365
Microsoft 365 offers rudimentary archiving but does not have integrated support for vital data protection services such as Exchange Online backups or long-term point-in-time data recovery for OneDrive for Business or SharePoint Online. Hornetsecurity's 365 Total Backup delivers a full-featured BDR solution for programmable backup and quick recovery of all your company's M365 mail, Teams Chats, SharePoint documents, OneDrive files, and content on Windows endpoints. Progent is an authorized Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services (DPS) 365 Total Backup to deliver comprehensive management services for Hornetsecurity's 365 Total Backup product. ProSight DPS 365 Total Backup provides an affordable backup-as-a-service (BaaS) solution that guards M365 apps against data loss resulting from human or system error, malevolent corruption, and malware attacks like ransomware. To learn more, go to ProSight DPS 365 Total Backup solutions for Microsoft 365.

Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO offer small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services ECHO automates and monitors your backup activities and enable fast recovery of critical files, applications and VMs that have become unavailable or corrupted as a result of hardware failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS ECHO can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can deliver world-class support to set up ProSight Data Protection Services ECHO to be compliant with regulatory standards such as HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to restore your critical data. Learn more about ProSight DPS ECHO managed cloud backup and recovery.

ProSight DPS 360 Backup Services
Progent's data protection experts can assist your company to create, deploy and debug a backup solution based on MSP360 software. MSP360 offers file/folder or image backup/restore for virtual machines and physical computers, works with all leading public clouds, and permits businesses to build a backup ecosystem with a minimum Recovery Time Objective (RTO) and a granular RPO. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to protect against data loss caused by human mistakes, system errors, ill-intentioned insiders, and external assaults like ransomware. For more information, see ProSight DPS 360 Backup solutions.

Consulting Services Double-Take Software for Data Backup
Double-Take offers a selection of tools designed to deliver small companies a variety of cost-effective alternatives for backing up and restoring business-critical applications including Microsoft Exchange, SQL Server, Blackberry, and SharePoint. Progent's business continuity planning consultants have extensive experience integrating Double-Take products into small company IT networks to achieve a high level of availability and disaster recovery capability at a budget-friendly cost. For details, visit Consulting for Double-Take Solutions for Data Backup.

Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Partner and provides specialized application consulting for a wide variety of business software programs, Progent can assist customers to find complete IT solutions that substantially enhance the business value of your information system. As a Registered Partner with Cisco, Progent offers the support of premier consultants and specialists with expertise in designing, deploying and troubleshooting networking solutions built on Cisco technology. The breadth of Progent's IT experience and Progent's sensitivity to the requirements of small businesses make Progent the perfect partner for creating and running an affordable, fault-tolerant network.

How You Can Contact Progent's Experts for Disaster Recovery Planning Help
To get in touch with Progent about consulting help for business continuity planning, phone 1-800-993-9400 or refer to Contact Progent.