Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates over 25 years of experience assisting manufacturing and service organizations to simplify complicated supply chains and improve the efficiency of key processes in order to get products to market fast and meet customer commitments consistently. Progent can provide the expertise of an ERP specialist with more than two decades of background with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite services that can range from as-needed guidance to solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, CPQ, web site integration, troubleshooting, data conversion, Microsoft 365 integration, disaster recovery planning, and DBA services.
Cisco's wireless IP phones are hardened Wi-Fi handsets intended for professionals who are on the move within campus, hospitality, health-care or other venues where management requires user endpoints that provide more administrative control, security and ruggedness than is achievable with the BYOD style of workplace communications. Successful integration of Cisco's wireless VoIP phones usually demands that you set up and fine tune numerous key pieces of your wireless environment such as wireless access points, routers and switches, wireless LAN controllers, and management software. Progent's certified experts offer remote and onsite support to help you build and administer a Cisco wireless VoIP phone solution by delivering services that range from debugging the set up of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
Progent's high availability network experts offer non-stop computing consulting, disaster recovery services, system load balancing, fault-tolerant interoffice connectivity, 24x7 Internet interface design, non-stop data center consulting, and other fault-tolerant networking services to help your small business integrate a non-stop network for strategic applications. Progent has the experience to design affordable, high-availability systems by utilizing the expanding library of Windows Cluster servers such as Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can show you how to you design a high-availability mutli-location network with a fully redundant Internet interface and intelligent network load balancing.
Progent's certified Windows 2000 Server consultants can provide computer support and information technology consulting services for the entire family of .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Windows Server 2000 configuration, optimization, and support offerings include network design, installation, project management, on-site and off-site support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.
Progent's Microsoft-certified consultants can assist your organization to enhance your application servers and/or desktops from 32 bits to 64 bits. Progent can help you to understand the risks and benefits of upgrading to 64-bit computing, plan an affordable migration process that minimizes business interruptions, and provide inexpensive, professional remote help to assist you to configure 64-bit software and applications on your existing hardware.
The clustering technology incorporated into the Datacenter and Enterprise editions of Windows Server 2008 is radically re-engineered to simplify the installation, setup, and management of clusters that offer greater levels of network availability, security, efficiency, and versatility. New or improved capabilities include automated cluster Validation, easier configuration and installation, improved cluster administration, redesigned cluster architecture for increased availability, better protection and quorum structure, fewer failure points, greater disk and memory capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist you evaluate the business benefits of Windows clustering, plan and execute a deployment, educate your IT personnel to manage your failover clusters, provide ongoing consulting and support services, and create and test a disaster recovery plan.
important characteristics of Dynamics GP software include a modular design that allows you to buy only the functionality you need, a standardized foundation built on Microsoft technologies to protect your investment and offer a tightly integrated environment, enhanced reporting capabilities that permit you to monitor all activities, revenues and expenses and sales trends, compatibility with Microsoft Office to enable access to business information, the ability to process information from almost any db software or desktop software into Microsoft GP/Great Plains, plus an open design that makes it possible to develop specialized applications. Progent can show you how to configure and maintain a reliable, protected server and communications infrastructure to support Dynamics GP, and can offer expert GP/Great Plains consultants to show you how to turn the powerful features of Microsoft Dynamics GP/Great Plains business accounting software into a productive business solution.
Progent's SonicWall firewall experts can help you configure, maintain, and tune SonicWall firewall appliances including the current SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity experts can help you incorporate SonicWall firewalls into an end-to-end network protection plan and build security into your corporate processes.
Progent's National Support Center offers national remote support for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier support professionals provide telephone help and online direct computer connection to troubleshoot and resolve network problems quickly and affordably. The scope of technical experience available from Progent's team of nationwide service engineers allows Progent to escalate even the most difficult problems to appropriate specialists as needed.
Progent's wireless professionals can help small organizations plan, choose, pilot, deploy and support protected building-to-building wireless bridging products that integrate transparently into your existing network while offering a level of security that matches or exceeds wired interfaces. Progent provides experience in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can help you identify and deploy the wireless link solutions that match your company requirements.
Progent's support services for patch management offer organizations of any size a versatile and cost-effective solution for assessing, testing, scheduling, applying, and documenting software and firmware updates to your servers, endpoint devices printers and scanners, network infrastructure appliances like routers and wireless access points, and Internet-of-Things devices such as sensors and robotics.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network management products and is intended to offer a centralized solution for deploying and managing virtualized datacenters across hybrid environments that can include private clouds and Azure publics cloud services. Progent's SCVMM 2016 consultants can help organizations of all sizes with all facets of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you migrate efficiently from older versions of VMM, develop processes for building and installing virtual machines and hosts, implement high-availability scale-out clusters, connect your private cloud infrastructure with public cloud services, set up virtual switches, develop and debug PowerShell scripts, and assist you to assess the potential business benefits of the latest capabilities like Storage Spaces Direct and Host Guardian Service. Progent's hypervisor professionals can provide advanced Windows Hyper-V consulting and VMware ESXi expertise.
Progent's Microsoft and Cisco-certified network engineers can help you to determine the benefits of Microsoft Exchange Server 2010 for your business and can assist you to plan and carry out an efficient migration to Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will offer fast return on investment by improving your productivity, cutting the cost of hardware and service, simplifying management, and consolidating your key communications technologies.
System Center 2016 Operations Manager is designed to promote top performance and dependable availability for critical applications by providing unified, cross-platform monitoring of physical and virtual infrastructure deployed across on-premises systems and private and public clouds. Progent's SCOM consulting team offers advanced online and onsite support to assist businesses of all sizes to plan, integrate, tune, update and repair SCOM 2016 solutions. Progent can assist your company to move to Operations Manager 2016 from older releases of Operations Manager or from other IT infrastructure monitoring products, or combine a variety of monitoring tools into a cohesive infrastructure management solution. Progent can also show you how to extend your Operations Manager 2016 scope to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies more than a quarter century of background assisting manufacturing and service organizations to manage supply chains and improve the efficiency of key business processes to get products to market quickly and adhere to customer schedules dependably. Progent offers the expertise of an ERP specialist with over 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or onsite consulting that spans from occasional advice to solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Amazon AWS integration, training, and DBA services.
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Progent offers national online phone support and troubleshooting services for businesses who run Apple macOS and OS X networks or whose information systems feature a combination of Apple Mac and Microsoft technology. Progent's engineers offer macOS and OS X users a variety of services such as desktop support, migration to the current version of macOS from earlier versions of Apple macOS or OS X, plus help with Mac applications. Progent can also assist you with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud services. Remote technical support provides optimum return for your information technology dollar by extending user productivity and limiting the time charged for network analysis and repair. Sophisticated online access utilities and experienced technicians and engineers allow Progent to handle most IT issues without wasting time and money by traveling to your location. In most of situations your network problems can be remediated over the phone or via a combination of telephone support and online access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security specialists to assist you with the most difficult network problems.
Small to mid-sized businesses can now enjoy all the advantages of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft certified network consulting experts. With Progent's economically priced network support programs, mid-size organizations can choose a basic co-sourcing service program based on Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent supports Operations Manager to provide small business networks world-class reliability, protection and productivity.
Progent offers the expertise of certified engineers as well as experienced software developers, database administrators, project managers, Cisco-certified network engineers, disaster recovery planning specialists, and data security consultants to assist your business to evaluate the likely advantages of SQL Server 2012 for your business, install test systems at your site or at Progent's test lab, design and carry out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and define an efficient and secure network infrastructure that helps you realize the full business benefit of SQL Server 2012.
For desktop virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop expert who can assist you to plan a XenDesktop environment that maximizes the strategic impact of your IT system; integrate XenDesktop software with your physical and virtual servers, user computers, and peripherals; migrate your existing desktop virtualization software to current releases of XenDesktop; and deliver comprehensive remote technical support. Progent can also instruct your network managers to adhere to best practices to manage your XenDesktop solution effectively.
Altaro VM Backup Cloud Management Support Outsourcing
Progent's Technical Response Center provides affordable nationwide after-hours online support for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts provide extended hours phone help and online secure computer access to troubleshoot and resolve technical problems rapidly and economically.
Cisco Unified Communications Manager (CUCM or Unified CM), formerly branded CallManager, operates as the heart of Cisco's collaboration solution. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express provide an advanced IP-PBX by integrating tightly with unified messaging apps such as Cisco Unified Communications Manager IM and Presence Service, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's CCIE-certified consultants offer efficient and budget-friendly online and on-premises support to help organizations of any size to create and administer CUCM environments by providing Unified Communications Manager configuration and troubleshooting services that deliver optimum business value. Progent can help with any aspect of Unified CM setup and troubleshooting in areas that include integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, installing ISR routers with CUBE support, creating Cisco UCS server clustering solutions for survivability, capacity planning, and integration with Exchange Server and Skype for Business.
Progent's Citrix consultants can assist your organization to evaluate the potential strategic benefits of the various versions of Citrix Essentials for Hyper-V, help you to integrate Citrix management utilities in your Hyper-V network, and demonstrate to you how to use Citrix Essentials to improve the responsiveness, uptime, flexibility, and recoverability of your virtual network while reducing the cost of resources and operations and streamlining administrative tasks.
Progent's Juniper Networks-authorized NetScreen consultants can assist you to install and optimize NetScreen 5200 and 5400 routers, upgrade from previous NetScreen products to more current Juniper products, and repair infrastructure issues in Juniper-only or mixed-vendor systems.
Progent's certified engineers can provide offsite and on-premises support services to assist your company to administer, support, and repair computers based on Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, security and compliance, backup and restore, remote access, mobile device integration, wireless configuration, and 24x7 network monitoring.
Progent provides consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall/VPN product that aligns with your network security requirements and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.
Progent's Microsoft-certified engineers can provide in-depth support in implementing, using and troubleshooting any edition of Microsoft Project Server and can provide a wide range of affordable online support services based on industry best practices to assist businesses of any size to receive all the advantages of this leading project management solution. Support services offered by Progent include system planning, installation and migration, setting up safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and customized online training.
Cisco Nexus series switches are designed to deliver the performance, scale, resilience, cloud readiness, capacity, data protection and ease of management required to act as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants can provide online and on-premises support expertise to assist your business to design an efficient switch architecture, build test systems to confirm your network design, deploy Nexus switches, define and implement appropriate policies, perform security vulnerability assessments, configure advanced monitoring, fully utilize resources through virtualization, troubleshoot switching and routing issues, optimize performance, perform capacity planning, and set up the advanced zero-downtime capabilities incorporated into Cisco's Nexus family of switches. Progent can also assist your business to upgrade efficiently from outdated Nexus switches or Catalyst switches to current Nexus platforms.
Hornetsecurity Altaro VM Backup Local On-site Support
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that incorporates machine learning technology and advanced services to deliver comprehensive endpoint detection and response (EDR).
Progent provides nationwide urgent technical support and consulting services for businesses that operate Sun Solaris environments or whose IT systems include a mix of Sun Solaris and Microsoft Windows technology. Remote IT help provides optimum leverage for your IT dollar by preserving client productivity and limiting the time billed for network analysis and repair. Advanced online support technology and skilled service specialists and consultants combine to enable Progent to handle most network issues without wasting time and money by going to your location. In most of situations your IT problems can be dealt with by telephone or via a combination of phone support and online access. Progent can make available Cisco certified CCIE infrastructure engineers and CISM and CISSP premier security professionals to help with the most challenging system issues.
Progent's Juniper-authorized NetScreen consultants can help you to install and integrate NetScreen 5000 series routers, upgrade from older NetScreen devices to the latest Juniper products, and troubleshoot network infrastructure issues in Juniper-only or mixed-technology systems.
Progent's Microsoft-certified Windows 11 consulting experts offer a variety of services to support Windows 11 including cloud and hybrid solutions, mobile device management and synchronization, teleworker connectivity, security and compliance, streamlined deployment, and Call Center support.
Progent's IT outsourcing packages offer affordable network support for small businesses. Whether it includes designing network architecture, creating an in-house Help Desk or using an outside one, rolling out an updated email platform, monitoring your system, or building an on-line eCommerce application, outsourcing your IT engineering services can contain costs and eliminate risks, permitting network support expenses to grow in a more linear and manageable fashion than is feasible by assembling a large, knowledgeable internal network support organization. Progent's Outsourcing White Paper and flyers show how Progent can help you build a protected and highly available system foundation for your vital applications powered by Windows.
Progent can provide affordable online and onsite consulting to assist businesses of any size to migrate all or part of their critical network resources to Google Cloud Platform services. This can save time and hardware costs and allow access to Google's cutting edge machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security.
Hornetsecurity Altaro VM Backup Disaster Recovery IT Consultant
Progent's experienced Cisco network security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting services including architecture, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to scalable enterprise-level products, Cisco PIX Firewall and ASA Firewalls offer advanced protection, performance, and excellent availability for IT systems of all sizes. PIX and ASA Firewalls are based on a proven, specially designed operating system, eliminating possible OS-specific security gaps.
Progent can provide fast remote support from Cisco CCIE networking consultants. Progent's CCIE experts can connect to your network via advanced remote diagnostic utilities to provide fast and affordable analysis and repair of urgent network issues.
If you want to revamp your production web site, build internal webs for applications such as HR or worker education, establish a high-impact web presence for a new business, or write line-of-business, data-driven custom web applications, Progent can supply skilled and proven web developers. Progent's experts can also help you design and maintain a secure, fault-tolerant server and communications infrastructure, including remote and wireless connectivity, to run your web tools.
Progent offers one-on-one training designed for people who wish to expand their knowledge of the macOS and OS X platform, Apple Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one webinar classes for macOS and Mac OS X application software.
Progent's Microsoft-certified Windows 11 experts offer an array of services for Windows 11 including Microsoft 365 solutions, mobile management, teleworker connectivity, security and compliance, streamlined provisioning, and Help Desk Call Center support services.
Progent's support services for software and firmware patch management provide businesses of any size a versatile and cost-effective solution for assessing, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, endpoints printers, network infrastructure appliances such as routers and wireless access points, and IoT devices like sensors and health monitors.
Progent's Cisco IP phone and video IP phone consultants can help your business to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP products to the newest media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, formerly named CallManager, or with Cisco Unified CM Express (CME) to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM applications that include Cisco Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent can deliver support with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, deploying ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco SRST systems for high availability.
Progent's Microsoft-certified consultants can assist you you to evaluate the advantages of Windows Server 2008 for your company, develop pilot systems and rollout strategies, integrate Windows Server 2008 with your IT environment and applications, educate your support personnel how to run enhanced administration tools, and deliver ongoing consulting and technical support via low-cost alternatives such as Help Desk support and remote technical assistance.
Progent offers nationwide remote technical support and consulting services for companies that operate Apple Mac environments or whose information systems feature a mix of Apple macOS and Mac OS X with Microsoft products. Progent's experts offer Mac clients a range of IT services including desktop support, migration to the current edition of Mac OS X from other earlier versions of macOS and Mac OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad integration and management, or migrating to iCloud services. Online network consulting offers maximum return for your information technology budget by preserving user productivity and limiting the time charged for computer repair services. Sophisticated remote access utilities and skilled technicians and engineers allow Progent to handle the majority of network issues without wasting time and expense by traveling to your site. In most of situations your network problems can be remediated over the phone or via a combination of telephone help and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP and ISSAP premier security specialists to assist you with the most difficult network issues.
Les Kent has a 35-year history of successful technology integration, executive administration, sales, and operations. He has shown a talent for creating elegant information technology solutions in his roles as as a network architect, software developer, project manager, deployment expert, and troubleshooter for small businesses, start-ups, and global enterprises.
Microsoft 365, formerly branded Office 365, is Microsoft's extensive suite of client productivity programs and cloud services offered on a monthly or annual subscription basis. Microsoft 365 programs and cloud services are offered in a variety of subscription plans targeted at markets from students and home offices to enterprises. Progent offers fast and easy online access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Google Android technology. Progent can assist you to understand the many subscription plans offered with Microsoft 365 and configure your information network with Microsoft 365 so you realize top business value. Progent supports multi-platform environments that incorporate Windows, macOS, and Linux operating systems. Progent can also help your business to build and maintain hybrid solutions that seamlessly combine local and cloud-based resources.
System Center 2016 Data Protection Manager provides near-continuous backup and easy restore functions for Microsoft-based networks. SCDPM 2016 offers application-sensitive backup for critical workloads such as Microsoft SQL Server, Exchange Server and SharePoint, protects Windows and Linux virtual machines, works with virtual machines hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified consultants can assist businesses of all sizes to design, implement, administer, and repair an enterprise-wide backup/restore solution powered by SCDPM 2016. Progent can help you to migrate from an older release of DPM or from a legacy solution, and Progent can tune your DPM 2016 ecosystem for on local, colocated, cloud or hybrid deployments. Progent offers remote or onsite support and can provide as-needed guidance to help you through challenging issues or deliver end-to-end project management or co-management support to help you finish your Data Protection Manager 2016 deployment on time and on budget.
Progent's Ekahau-certified Wi-Fi network design experts can help you to plan, implement, enhance, manage and debug a Wi-Fi solution customized for your venue. Progent can provide remote or onsite support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF signal analysis, Ekahau Analyzer for debugging RF signal issues, and Ekahau Insights for tracking the performance of multiple Wi-Fi sites.
SQL Server 2016 introduces major enhancements in speed, scale, security, uptime, BOYD integration, and built-in analytics and reporting. New features include PolyBase for processing SQL and NoSQ databases simultaneously for data warehousing, Jason integration, Always Encrypted mode, Mobile Reports, and seamless management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide remote and onsite support to assist organizations of all sizes to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and SCOM.